Jay Kajaria

Jay interacted well with Erika to plan an itinerary that suited our requests. He also offered his advice with regard to what we should include. He was quick to respond to our msgs and emails and acted efficiently. On a separate note, Jay arranged and booked a separate trip for Wayne and I to visit Varanasi - an essential must do for any travelers who are considering visiting India.

The staff from Bestoke Travels who coordinated our visits to each city were outstanding. They assisted with local knowledge and provided personal interpretations when asked. They were punctual, friendly and knowledgable.

Most local guides were knowledgeable and provided an abundance of information. We were lucky to secure two "freelance" guides who I am guessing would be more expensive however they were great. In particular, our guide in Varansi and in Jaipur.

We were booked on two safari tours in Rathambore. The guide on the first tour (a.m.) appeared to be unfamiliar with the environment and lacked a basic understanding of English and appeared to lack experience. This feedback was given to our hotel concierge (as the local guide did not respond to our calls) and the afternoon safari was more "user-friendly". Both the driver and guide were exceptional.

Our driver (for the most part), Moni was amazing. We think he is the safest driver in India. In particular, driving us from Delhi to Agra to Ranthambore to Jaipur to Mumbai. Moni is an asset to your company. Highly recommend.

We chose to end our trip in Goa for some relaxation before returning home. The location of our hotel was south Goa at Candolim Beach. We stumbled across where the action was slightly north at Calangute and Baga Beaches two days after arriving. Sadly, our local guide did not advise us of this (nor the hotel staff).
Whilst the accommodation at Seashells was clean, and provided for our needs, perhaps for future guests you could consider accommodation at Calangute or Baga areas.

Hotel Reviews

The Suryaa

Delhi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

ITC Mughal

Agra

We chose to eat at the hotel one night and the restaurant was ordinary. The service was lovely but it appeared the restaurant may have been lease out as the staff were not in align with hotel.

Authenticity & Character

Mixed, a facade of the hotel impressed us but the rooms are dated.

Location

Staff

Cleanliness & Comfort

Hotel Ranthambore Regency

Sawai Madhopur, Rajasthan

This hotel is a great location if guests are visiting the national park to view wildlife and tiger.

Authenticity & Character

Great open space and pool however the midgies and mosquitos were next level.

Location

It is the furthest away hotel from the national park but may be the most luxurious - not sure.

Staff

The restaurant staff were so attentive and helpful. In fact, at sometimes we thought the staff were too close as they were hovering around our table.

Cleanliness & Comfort

Alsisar Haveli

Jaipur

This hotel is lovely. Very unique. Initially we were given a twin room even though the booking was for a couple. Luckily, we were able to be moved to a queen bedroom prior to a bus group arriving. Our room was on the 3rd floor which can only be accessed by stairs - no elevators in this hotel so for any guests with mobility issues, you will need to make sure you are accommodated accordingly. Wifi on the third floor is not available. The pool was being refilled as we arrived. The massage therapist provided a lovely relaxing massage.

Authenticity & Character

Location

Staff

The reception staff were complacent - we asked for information re laundry services and restaurant recommendation and they were non committal. Furthermore, we tried to change larger notes to small notes (to support tipping) and smaller notes were not available. You would expect there should be smaller notes available given the tourists using the hotel.

Cleanliness & Comfort

Trident Nariman Point

Mumbai

This was the pick of the venues for the holiday. Given it was 5 star, they derserve the rating.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Seashell Villas and Luxury Suites Candolim Beach Goa

Goa

The mosquitoes/midgies at this hotel were terrible. Maybe because they have an abundance of greenery around the pool spaces but perhaps, they could consider some pest control as it was difficult for any guests to enjoy the surroundings. Each morning, the owner, owner's son and owner's stepson would visit the restaurant and introduce themselves to the guests at breakfast. They were over the top and appeared to big note themselves. This was confronting. Its OK for "them" to introduce themselves but then not reappear the next day and then reappear on the same day adding more information which did not add to our experience. In fact, in some interactions, it could be categorised as inappropriate. In our case, given we had breakfast included for 4 mornings, we all kept our heads down when "they" hovered and in one case one of our parties moved away prior to "him" approaching.

Authenticity & Character

Location

We stumbled across a more active are just north so for future visits you should consider Cangulute.

Staff

Mixed views. The day to day staff were amazing and so attentive but the owner and co were inappropriate.

Cleanliness & Comfort

Activity Reviews

Full Day Sightseeing of New and Old Delhi

New Delhi

Too much in one day. It is difficult to take in and absorb the information given.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Early Morning Taj Mahal Visit

Agra

Quality of Experience

Guides, Drivers and Staff

Transport

Agra Fort and Mughal Heritage walk

Agra

Quality of Experience

Guides, Drivers and Staff

Transport

Yoga session facing Taj Mahal

Agra

Quality of Experience

Guides, Drivers and Staff

Agra - Ranthambore via Fatehpur Sikri (296 km- 5 to 6 hours by car)

India

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Safari in Ranthambore National Park

Ranthambore

The guide appeared apprehensive and unsure. This impacted the driver.

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Safari at Ranthambore National park

Ranthambore

It makes such a difference when you have an experienced guide who can work as a team with the driver. Our guide used previous experience to guide his direction with us.

Quality of Experience

Guides, Drivers and Staff

Transport

Ranthambore village tour

Ranthambore

The guide has an unwell child at home so seemed aloof.

Quality of Experience

The guide to be more organised of what his intent is for the day.

Guides, Drivers and Staff

Driver was great but guide needs assistance.

Transport

From the moment we contacted Jay and discussed what we wanted from the trip we felt comfortable. Would the weather be favourable and what would the cost for different levels of accommodation be? His responses were quick and detailed with the pros and cons.
All of our guides throughout the trip were local to the cities/areas we were visiting, therefore their knowledge was passionate and very informative. Assisting us with ATM's, best angles for photos, correct etiquette in temples and purchasing entry tickets on our behalf.
Choice of accommodation was amazing! We were blown away with the level of service from the moment we arrived, front desk, restaurant and cleaning staff.
Our driver for the majority of our trip was Mr Powan Dixit. He took great care of us. Ensuring we were informed of pickup times, checking we had all our belongings at all times, plenty of water each day and taking us to the local supermarket and laundry pickup on our way home. We had lots of laughs and good fun with Mr Powan Dixit.
Our driver in Varanasi, Mr Nedridge (spelling probably not right), went out of his way to help us with laundry and posting our postcards while we were sight seeing. Again we were taken good care of.
The company representatives in each city/area met us on arrival at the airports and accommodation ensuring a seamless check in and that we were happy with our room. They traveled with us airport departures, guiding us to the correct entrance and helping with entry tickets where necessary at the outside security area.
We would highly recommend KimKim and Bespoke India Holidays.

Jay has been fantastic booking our Infia trip . We are a group of 4 and he managed to satisfy all of our differing requests

I had an amazing time in India! I appreciated everything about our trip!
I learned about India’s rich history, religions and culture. Love, love the food and guides. I especially want to mention our driver Ram. He was always punctual, attentive and courteous. I always felt safe with him. Thank you Ram. 🙂🙏🏽

Logan our driver was great and our guide in Pondicherry was very knowledgeable. This was a fantastic trip with lovely hotels. We didn't need a representative to meet us at the airport hotel. We could have sorted this out ourselves and actually it made us think that there might have been a problem.

Bespoke India Holidays and specifically Jay were great to work with. During the planning process they had great communication both via email and phone to discuss our trip and achieve our budget. All tour guides and experiences were great, especially the food tour, night tour, and bike tour in Jaipur. The hotels they selected were amazing especially the SUJÁN Sher Bagh in Ranthambhore. When there was a mishap with one of the tour companies (out of their control) they more than made up for it by offering two private tours (vs. shared). One of the best parts of our trip was Mr. Kumar who took us around India for our 10 days. They also arrange people at each hotel and airport to help make the check in process seamless.

Two notes of improvement. The Samode Haveli, while gorgeous, felt a little dated and you are awoken each morning at 5:30am by prayers. Also there are swarms of little bugs by the pool making it unenjoyable. To be clear, this wasn’t their initial selection however based on the photos we choose this hotel over the Marriott. The other thing is I wish they were clearer with was the start/end times of the tours as that would make any activities you want to plan on our own (massages, dinner reservations), easier to plan from the beginning.

Overall it was an amazing trip thanks to Bespoke India Holidays and I highly recommend them!

Hotel Reviews

Taj Hotel & Convention Centre, Agra

Agra

Samode Haveli

Jaipur

SUJÁN Sher Bagh, Ranthambhore

Activity Reviews

Jaipur Food and Market Tour

Jaipur

Cycle tour in Jaipur

Jaipur

Walking Tour – Temples & Havelis of Old Jaipur

Jaipur

This was the second trip that I worked with Jay Kajaria with Bespoke India Holidays to plan. The first trip was to Delhi and various areas around Rajasthan. It went so well and I was so pleased that I booked a trip to North Eastern India. And this was also a remarkable trip. Simply tell Bespoke what you are interested in and where you would like to go and they will take it from there. You are assisted every step of the way, from being picked up from the airport and later being dropped at the airport and being assisted in checking in for your flight from India.

Many of the famous tourist areas of India were covered by the first trip and now I wanted something different -- and this is Northeastern India. It is a land of unusual tribes, different topography and different animals. Make sure you go to Kaziranga National Park -- and also take the elephant safari in the morning.

Also impressive were the lodgings in which I was booked and my guide and driver were top notch.

I am so pleased with this trip (and the prior one) that I am already looking talking about and looking forward to working with Jay on a third trip.

Thank you Bespoke India Holidays (and Jay and my guide "Dee-poo" and driver "Harem."

We requested a whirlwind adventure, we only had a couple of days but Jay, of Bespoke India Holidays, managed to pack into those few days all we asked for and more. A day in Agra with tour guide Yogesh covered the important sites and was very informative and entertaining; the playboy emperor, the lovestruck emperor, the evil son and so much more. The following day Yogesh provided the low down on India's second capitol - Fathpur Sikri before he headed back to Agra and our driver - Raj, took us on to our next destination - Ranthambhore. A lot of driving over the five days but Raj was very good, considerate to our westernanity, one of us secure enough to actually sleep whilst he drove; the car was immaculately clean, comfortable and water and sweets were provided. Accommodation in Ranthambhore was six-star, two safaris into the national park resulted in two tiger sightings - luck I know but wow.

Hotel Reviews

Aamaghati Wildlife Resort, Ranthambore

Ranthambore

Green, spacious, clean, open, fresh, a little oasis in the hustle and bustle of Indian life. Location; Out of town so quiet but it meant that if you wanted to visit the village you had to book a ride or take a long walk. Authenticity & Character; This is a resort 'authenticity' is not relevant. And nor really is 'character'. Aamaghati Wildlife Resort is a resort and compares above western resorts that I have stayed at. The presence of local musicians to welcome guests and provide background to High Tea added character to the experience. Staff; There were sufficient staff that assistance was always available if required. The staff were, almost, overly keen to be of help, all those we encountered were respectful, well mannered and well presented, all spoke good english. Cleanliness and Comfort; The grounds were spotless, the public areas were spotless, the rooms were spotless. The room we had (T4) was huge and well laid out.

Authenticity & Character

Nothing can improve authenticity, Aamaghati is a resort, it is a very good resort but resorts are not 'authentic' Indian accommodation.

Location

Nothing could be improved as you can't exactly pick the resort up and drop it off closer to the town. We were only there for a day and only for the safari, the location was perfect for our requirements. If we'd been there longer then the isolation from the village may have been a point of concern. I do not know (I did not notice) if you offer a taxi service between resort and village which would overcome the isolation.

Staff

All of the staff we encountered were very helpful to the point of bordering on being too helpful.

Cleanliness & Comfort

Spotless inside and out

Clark Shiraz

Agra

We were in town for a day of sightseeing, we had a driver who dropped us off and picked us up. The hotel was clean, the room was clean, spacious and comfortable. The restaurant that we used had a great range of great tasting foods available.

Authenticity & Character

This was a hotel, it was an authentic hotel but not authentic Indian accommodation. The hotel had an abundance of services and facilities.

Location

We were there for a day and had a driver who picked us up and dropped us off at the hotel so location was not an issue. Had we no driver and had we been there for more than just a day's sightseeing the distance to the centre of Agra may have been a concern.

Staff

All very helpful

Cleanliness & Comfort

The room, the public areas and the grounds were all very clean.

Activity Reviews

Agra - Sightseeing and Mughal Heritage Walk

Agra

Agra Fort was an impressive structure and, courtesy of our guide, had an interesting, colourful and rich history. The size and scope of the buildings was hard for our 20th century minds to fully grasp. Taj Mahal. What can you say, even in the fog the building had a presence that you could literally feel. The detail work of the decorations, the design of the structure rivals any christian structure I have seen. Mughal Heritage Walk was probably a bit too much for our western sensibilities, it was certainly a bit of an eye opener to us to see village life up that close and personal. To be honest, we were a bit uncomfortable - rich westerners walking around a place where there was not that wealth.

Quality of Experience

It goes without saying, a visit to the Taj Mahal is Amazing

Guides, Drivers and Staff

Our driver for the whole tour - Raj, was great, a good driver (he didn't hit anyone) and very considerate. Our guide - Yogesh, was awesome, knowledgeable, entertaining, perceptive.

Transport

We had a private car with driver, the driver was good and the car was comfortable and clean.

Agra - Ranthambore via Fatehpur Sikri (296 km- 5 to 6 hours by car)

India

It's a long drive, the break at Fatehpur Sikri made it a little more bearable. The break at the level crossing did not - we had a twenty minute delay getting out of Agra while we waited for a train. Fatehpur Sikri is an interesting site and well worth the detour if you are in the area. The architecture is typical and impressive, the story behind is interesting and to link the structure to the story is great. A drive is a drive is a drive, there were sufficient interesting sights along the way to keep the mind from boredom.

Quality of Experience

Guides, Drivers and Staff

Again, Yogesh was informative, knowledgeable and entertaining. Raj was a very good driver.

Transport

Raj drove a very comfortable car that was immaculately clean.

Morning and Afternoon Safaris in Ranthambore National Park

Ranthambore

We were lucky, two trips into the park - morning and afternoon, two tiger sightings. If we hadn't seen a tiger the rating would be a bit less but still up there. There were other things to see and the park itself was scenic.

Quality of Experience

We saw tigers, what more can you say

Guides, Drivers and Staff

We were told a 6:30-7:00am pickup, the driver arrived at 7:30am. The driver we had didn't highlight or really point out the other animals we encountered and he certainly didn't give us the opportunity to photograph any of them, he seemed to be single mindedly intent on spotting a tiger, and to his credit he found us one. A close up and personal sighting, one that no other group got to see. We were told a 1:30-2:00pm pickup, the driver turned up after 2:30pm. This driver was a bit more informative about the other animals sighted and was also a bit more sensitive to our being tourists and interested in more than just the animals. And he got us a tiger.

Transport

We had jeep tours, two two-and-a-half person benches across the back of an open jeep. Comfortable for two (afternoon), bit tight for three (morning) persons. The roads in the park are, as you'd expect, rough.

Our travels were disrupted by the war in Israel. Jay put the trip together in about 4 days. Our first trip to India was amazing. Every transfer was easy. Radhe was our driver for 2 weeks. He is the best. I personally would be afraid to drive in India and I drive everywhere. Our last night in India after 19 days was a cooking class in Udiapur with Rakshita. It was the perfect ending as we learned about the food we had eaten but to visit with Rakshita and Dakshu was the best ending. We highly recommend Jay and his team.