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KimKim was fine as a tour company. I, however... · India - Oct 6 - Oct 12, 2019
KimKim was fine as a tour company. I, however, found out I was not crazy about having a guide and using a touring company - though I do recognize that I would probably have had a difficult time without them. Perhaps it would have been better if I had had only one guide? Or if I didn't feel somewhat rushed from one monument to another and then was taken to tourist-trap type places to buy things at elevated prices? In any case, KimKim was very efficient - they got things together well and were... read more
Culture and (mountain)nature in India · India - Aug 19 - Sep 3, 2019
The KimKim concept works fine. It's very handy to plan your trip, communicate and have your (personal) information integrated in one platform. We like the focus on sustainability and the transparent fee structure.
Our trip in India was great. The contact with Gaurav was friendly and he was very helpful in planning the trip we had in mind.
During our stay in India we had regular contact and he always informed us when needed.
What we also liked was the fact that his organization had an eye... read more
Spiti Trip · India - Aug 1 - Aug 14, 2019
The trip was fantastic and very well planned. Choephell, our guide, was incredibly knowledgeable and attentive and thoughtful. The food on our trek was surprising and delicious; Maila is a truly amazing camp chef. One of the days of scheduled hiking was too long, almost more than we could handle, but we’d been warned about a long day and it was necessary because we had a shorter time than usual to do the trek. I guess the lesson is to make sure to ask questions and be clear in communication when planning. In any case, we definitely felt well taken care of.
Ladakh& Varanasi · India - Jul 5 - Jul 18, 2019
- Organization and preparation was really excellent
- The trek was amazing and our guide very helpful and had a very broad culture on Buddhism
- Our driver (Ladakh) was excellent also, super kind , drove well and also very helpful
- The home stays were overall good, we were almost always alone with the families since not too many tourists so could enjoy cocking with them an choosing our rooms. The bathrooms were very irregular, some excellent and clean other really less. Not a big deal but... read more
South India Adventure · India - Jul 2 - Jul 11, 2019
My India trip was everything I hoped it would be and more! So grateful to the KimKim team, especially Jay and my driver Kierin; Kierin was so much fun and taught me the most as we drove from location to location exploring beautiful exotic places in South India like Munnar, Alleppy, and Kochi. My guides were all knowledgeable, friendly, and professional: special thanks to Glen (Kochi), Junis (Munnar) and Shreedevi (incredible hostess at hotel UDS in Trivandrum) - these wonderful people, among... read more
Places Most Travelers Miss (But Shouldn't) in India · India - May 29 - Jun 19, 2019
We’ve just finished our Indian Odyssey, all superbly organised by Priya from kimkim. Three perfectly coordinated weeks of travel adventure & Priya was with us all the way. It felt like she was constantly in the background ensuring everything ran smoothly, that we were happy & liaising with our driver & hotels to ensure we had the best of times. Priya put together a fantastic mix of travel, adventure, activities, & relaxation using a mix of hotels; some super luxury, some more basic, some... read more
Tour of North India and Rajasthan · India - Mar 2 - Mar 14, 2019
We gave the places we would like to visit and the time frame to the KimKim team who assigned us to Gaurav their Indian specialist and after a few tweaks we had the most amazing experience over the 13 days of our visit to India. Our driver Sadari was with us for 10 days and handled the chaotic roads, streets and highways like a real professional. We felt safe with him and he always Made sure we were dropped off picked up at easy accessible sites. Our guides on the tours were professional... read more
Trip to India · India - Feb 25 - Mar 5, 2019
The trip consisted of visiting Arunachal Pradesh and Assam. This part of India requires a separate permit due to the sensitive nature of the area.
Gaurav was able to negotiate the minefield of bureaucracy needed to obtain the permits for our party.
The travel arrangements were adequate - given the limited availability of tourist vehicles in India. The accomodation was also adequate - given the limited availability ( or even non-existent ) 3*, 4* and 5* hotels in Arunachal. Travelling in... read more
India's Golden Triangle · India - Feb 18 - Feb 28, 2019
We had a fabulous trip to India with a fantastic driver Vikram. However our whole experience has been marred by our guides need to feed us to the lions at every opportunity. We felt like they thought we were walking ATMs to be fleeced at every opportunity. Our first day we were talking to a store, our guide told us he just wanted to show us something. Then we were led to the slaughter. My husband works in the Middle East and is used to bartering but this was an all out attack that left us... read more
Third Eye Tour of India for the Yoga Group · India - Feb 12 - Feb 24, 2019
Overall, our trip was fantastic. Our local guide, Jagdish Thakur was absolutely wonderful in every way. He was knowledgeable, professional, and compassionate.
I felt that communication with Angela could have been better. There were some issues with pricing that took a phone call to iron out. She also was unclear on the registration process to see the Dalai Lama in Dharamsala. It cost us a couple of hours of unnecessary waiting in a line (in the rain.) There was also a lack of communication... read more
Wineries in Nashik · India - Feb 23 - Feb 25, 2019
The trip was amazing, more than I could have hoped for. I was able to meet with winemakers and winery owners. The guide assigned to my trip was extremely knowledgeable and was able to answer all of my questions.
Everyone showed up on time, and schedules were flexible enough to meet our needs. No problems, no "hitches", no hassle.
Very well done!
Southern India · India - Feb 4 - Feb 15, 2019
This is a response from Bernard and Jean as a couple.
In rating your services, we are making a direct comparison to the last time we were in India on a small tour in 2014 as well as a private tour in Portugal in 2017.
We found the contact with Preeti to be sporadic with twice having to contact kimkim because Preeti was not responding to emails. We suggest that kimkim should have a "follow through" strategy if staff/contractors are sick or on leave. All emails should be responded to... read more
Magic and Realism in Rajasthan - 13 Days · India - Feb 1 - Feb 19, 2019
Amit, our guide throughout the trip was an exceptional young professional on so many levels. His personality and patient disposition were indispensable in creating a relaxed and fun experience. He is very knowledgeable in the 4 major religions of India and his command of dates and facts rivals a PhD in Eastern religion. A good teacher communicates by sharing stories and Amit explained wars (political and religious), customs, cultures, gods and goddesses and historical people like he was... read more
Southern India · India - Feb 4 - Feb 15, 2019
Our guide (Arun Panicker) deserves full marks. He is a classic CCC person (Cool, Calm and Collected) with a deep knowledge of everything Indian (history, culture, social issues, etc) and an excellent concise and precise information approach.
We all did some background reading about South India, so for me the "unexpected" was the most interesting (e.g. the room of thousands columns in the Meenakshi Amman Temple Complex - a fairy ordinary rectangular structure on the outside and an incredible... read more
Southern India · India - Feb 4 - Feb 15, 2019
After some initial communication difficulties, Preeti’s responsiveness and the kimkim mail system greatly facilitated the trip experience. She did very well given that we were widely dispersed geographically and somewhat unsure of exactly what we wanted to do. In the end though, the whole trip came together really well.
Preeti excelled herself with the choice of guide, Arun Panicker. His maturity, experience and responsiveness were absolutely perfect for the ages of our group. And on top... read more
South India trip · India - Jan 17 - Feb 2, 2019
Our Driver Manoj,
The guide in Coimbetore Prkash,
City foods guide Sounder,
Sundar in Trichy,
They were great and courteous, knowledgable and eager to show us things around.
Prakash in coimbatore specially was a superb fine young man.
Hats off to the whole team!
India Tourist and Food Tour · India - Jan 8 - Jan 22, 2019
Well to sum up our trip it definitely met the "Incredible India" tour. We found the whole trip to be wonderful. A few items could have been better but both my wife and I believe we truly got immersed into India, history, culture, cities, countryside and most importantly the wonderful people of India.
We were met at the Mumbai Airport at 3AM in the morning by a guide and driver who took us to a money exchange person at that time of the night and got a better rate than the airport exchanges.... read more
Best of Rajasthan Tour - 10 Days · India - Jan 6 - Jan 26, 2019
All our guides were informative, polite and eager to make our experience memorable. However, each guide was also eager to take us to a particular shop, each saying there was no pressure to buy.
Both our drivers, Vinod and Thaslim were most accommodating, and Thaslim often suggested places we could look at, or that we might find interesting. This added to our experience. We appreciated Vinod's driving skills, which were exceptional but unfortunately we also found it a little difficult to... read more
Best of Rajasthan Tour - 10 Days · India - Jan 6 - Jan 26, 2019
Great trip all in all.
Mumbai > Goa, plus hill station + activities · India - Jan 11 - Jan 26, 2019
A few attempts needed to convey that we did not want city/corporate style hotels. The stand out accommodation was Ahilya By the Sea, which we sourced ourselves.
Guides were good (other than Elephanta) - drivers were excellent. Trips were broadly ok but nothing we could not have organised ourselves. However, more thought needs to be put into making a tour special. The itinerary pretty standard, was disjointed and needed rearranging. Whilst we were able to do this, on one occasion it required... read more
dream india · India - Jan 14 - Jan 24, 2019
First, our driver Ravi Kumar was excellent. A very kind man, attentive to our needs and a very good driver in India traffic. Most memorable was the Jain temple and of course Agra Taj Mahal, but many of the other sites were also amazing. We had a lot of fun and made great memories. The tour was well organized and Ravi was always very punctual for our outings. The choice of hotels were adequate, of course a few were 5 star and extremely modern and comfortable. All of our city guides were knowledgeable and performed nicely.
Mumbai and Hyderabad · India - Dec 20 - Dec 30, 2018
Priya quickly understood what we wanted and arranged everything very well. She was also flexible with some changes we made, and was gracious.
All of our drivers showed up and were very courteous. The hotels were very good, no complaints there.
The best tour was to the Elephanta Caves. The guide was a local, very knowledgeable and sweet.
The weak part was that one day in Mumbai was overloaded. The guide for the day was late in the AM. We had to beg for lunch after the Elephanta Caves, which... read more
Third Eye Tour of India - 14 Days · India - Dec 27 - Jan 6, 2019
Thank you very much for arranging my trip to Kerala in India.
Over all the experience was very good and I had an enjoyable time.
My driver was very nice and keen to please, his English was sufficient.
I thought The Brunton Boat Yard was very good as were the staff.
The Flamingo Marari was also very nice, loud speakers broadcasting a religious festival made sleeping a little tricky! The hotel was also not exactly on the beach which was a little disappointing but not disastrous.
The boat house... read more
India's Golden Triangle: A Local Perspective - 5 Days · India - Nov 17 - Nov 26, 2018
My Mother and I spent around 10 days touring the Rajasthan area of India. We had a fantastic time.
Angela was able to customize our trip to fit the needs.. For instance we wanted to stay at higher end hotels, skip some attractions to see others, and slow down the pace a bit. She was patient with us as we had a lot of back and forth before settling on a final itinerary.
The driver we had was amazing and ensured our safety through out our trip. Our guides were thoughtful and were experts in... read more
5 days in india · India - Nov 29 - Dec 3, 2018
Very professional, a great itinerary and we had an excellent time.
Best of Rajasthan Tour - 10 Days · India - Nov 8 - Nov 22, 2018
The trip was coordinated by Active India, which is your contact in India. It would have been good to understand this upfront. Bhupendra was an employee, who left AI part way through my planning process, but I wasn't told this upfront. I ended up dealing with three different agents with AI. In addition to that, AI doesn't provide any drivers or any guides outside of Delhi. They contract out for the drivers and hire local agents in each city, who then hire independent guides. Most of that went... read more
India 2018 · India - Oct 4 - Oct 23, 2018
Overall we had a fantastic time and the help Priya provided was great. We changed our minds a few times and Priya was more than happy to accommodate which we appreciate. A few of the hotels were slightly out of date but that was our only gripe. Driver Gopal was amazing, and all guides provided were good fun and very interesting. Thanks again.
Southern India · India - Sep 1 - Sep 23, 2018
The whole trip throughout South India was very well organised and executed by the Kim Kim team.
Unfortunately, one incident near the end of the trip ruined my final memories and has caused me to cancel future plans to visit North India.
On the last day in Kerala, the driver (Tency) who had been with me constantly since Chennai stopped the vehicle in a deserted industrial area and demanded, in a most threatening way, that I give him the tip (gratuity) immediately.
This behaviour was so 'out... read more
Trip to India · India - Oct 1 - Oct 13, 2018
We were in Delhi and Agra for 6 days. We appreciate having good hotels. We appreciate having all the transportation provided, such as transfers from the airport to the hotel. We most appreciate being about to custom design a tour that was exactly what we wanted rather than having to fit into someone else's agenda.
We love the transportation with the women cab drivers. They are excellent! They inspire confidence. I applaud their bravery.
I enjoyed meeting Anna. She was great!
Trip to India · India - Oct 7 - Oct 12, 2018
Very good experience. Bhupendra followed up all my wishes regarding the trip. I'm impressed of the scheduie we ended up with in such a limited travel period. Perfect! He also added the spice course in an indian home - that was one of the highlights of the tour. To experience real life is something I would have wanted for all "exotic" trips, but never would have asked for as part of a tour..
Only one thing that was really bad about this correspondance. I would have preferred to send normal... read more
India side trip · India - Sep 26 - Oct 4, 2018
Priya was very responsive to my questions and guidance. 2 days before we plan to book the trip the floods hit Kerala and we had to significantly change the whole schedule. Priya was very creative and responsive. My wife and I were very pleased with the tour. we were dependent on her recommendations to guide our experience
India's Golden Triangle: A Local Perspective - 5 Days · India - Oct 1 - Oct 8, 2018
Overall the planning and booking of the trip was great. I really appreciated how fast the trip came together since I started planning this trip about a week in advance of the start date.
That said, I wish there had been faster communication. It seemed to take about a day to get a response. I sense that if I had been able to jump on a call at some point we could have locked down the tour much more quickly.
Buddha Tour · India - Jul 13 - Jul 25, 2018
Guarav is amazing. He listened to what we wanted and put together a trip that was exactly what we asked for and much more. When any problems arose, he immediately responded and took care of them. He was always available to us. We loved listening to the monks chanting at the Dalai Lama's temple in Dharamshala. We enjoyed the beauty of sunrise over the Ganges in Varanasi. We explored the temples in Bodhgaya and the ruins in Sarnath. It was all the more interesting to hear Guarav speak of his life and the daily lives of the people we saw in this part of India. It was a fascinating adventure.
Golden Triangle - India · India - Apr 27 - Apr 30, 2018
We had an amazing trip which was organised with such care and attention to detail, in exceeded our expectations! Our driver, all guides and support during the trip were excellent. Everyone was there to ensure we had a lovely time and the trip was running smoothly from logistical point of view. True 5*, VIP experience I can't recommend enough!
India 2018 · India - Jun 15 - Jun 24, 2018
Booking the trip was fine, but once I got there I did not receive the services that I booked. So many important details were left out of the itinerary. I wish I could talk about my guide, but I wasn't given one. I was given a non English speaking driver. I can't talk about memorable experiences because I didn't get to enjoy any villages to meet local people and had no one to translate for me. The local tour company couldn't believe I wasn't given a local guide. This was the WORST TOUR... read more
Experience sights and culture · India - Apr 4 - Apr 25, 2018
Bhupendra organised a wonderful and very memorable trip. I would recommend Kimkim to anyone organising a trip. India is a thriving, colourful, interesting place to visit. The people are friendly and helpful. There were 4 of us travelling and we had our own drivers for the whole trip. They were local to the area we travelled in and had a good knowledge of the towns we went to. They were able to make recommendations about what each town was best known for, that is jewellery, textiles etc. They... read more
India · India - Mar 31 - Apr 18, 2018
Everything was excellent, from the drivers to the guides to the welcoming reps at every place. Especially wanted to thank Mr. Sahil Singh in Amnitsar for his excellent services as a guide. He was patient and knowledgeable of the places and culture of his city. Made every effort to make us feel welcomed and comfortable. Every guide and driver was good, but Mr. Sahil went the extra mile. As a whole this was an excellent trip to an amazing destination. Every place was very special, and it is... read more
Major Landmarks, Safari, and Mysore Wedding Visit · India - Feb 12 - Feb 23, 2018
I was quite exacting in my trip planning and Bhupendra was with me all the way in the planning process. I asked for something specific and he made it happen and was checking in with me along the way. The places I went and the places I stayed were as expected, and I always had at least one person responsible for my well being at all times. I can't ask for much more than that.
That being said, know what you're getting into with a trip to India. Guides tend to have a bit of a routine with the... read more
Short trip in South India · India - Jan 8 - Feb 23, 2018
Our trip to India was amazing! Everyone was very happy about everything, from accommodation, to transportation, guides, and activities.
Prashant was a really good guide in Goa and easy to get along with. Especially when everyone loves nature, as we hiked for a bit. The 2 others guides in goa were great as well (I unfortunately can’t remember their exact names.. :/ )
In Kerala, our driver Dileep was really great. He drove (frankly!) but carefully. And brought us to any places we wanted to... read more
Tiger safari · India - Nov 5 - Nov 9, 2017
All of our guides were amazing! Our Delhi guide was excellent! He spent a great deal of time waiting with us for late trains and delayed flights! The person who overlooked our stay in Ranthambore was very continentious and checked on us daily! Our safari guide was great too!
The hotel was not the greatest! The staff, except in reception were awesome and so friendly! Hotel needs some updating! Wi go only in lobby, no hairdryers or irons! Did see a tiger 🐅 due to great guide. They all spoke good English!
Thank you! We would use Kim Kim again!!
South india · India - Oct 18 - Oct 22, 2017
We loved Elephant Pass yoga retreat! The yoga, people, food were incredible. Wonderful adventure. Samon was excellent tour guide in Kerala/Cochin. He was always on time, spoke English well and took us to a beautiful shop. We met many kind people on the houseboat. Everything was perfect, making for a great first impression of India. Thank you.