Kimkim Trip Reviews

4.8
Based on 18,229 ratings
Read 18,229 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Thank you KimKim and Paola for making our dream come true!
Galapagos Islands | Oct 17 - Oct 21, 2025

Susan
Susan G.
Seattle, WA | Reviewed on Oct 27, 2025
We have NEVER worked with a more amazing company!!!!! Paola was INCREDIBLE!!!! She catered to our every need. My husband and I are 70 years old. We had to be particular about our activities. Paola took everything into consideration to make the trip suit our needs. We are birders. Paola made sure we would achieve our goals. Our guides were personable and knowledgable. Alexis knew his "stuff". Nicholas was a kind charmer who kept us smiling the entire time. The "other" Nicholas did... Read more

We have NEVER worked with a more amazing company!!!!! Paola was INCREDIBLE!!!! She catered to our every need. My husband and I are 70 years old. We had to be particular about our activities. Paola took everything into consideration to make the trip suit our needs. We are birders. Paola made sure we would achieve our goals. Our guides were personable and knowledgable. Alexis knew his "stuff". Nicholas was a kind charmer who kept us smiling the entire time. The "other" Nicholas did every thing he could to find birds for us. He succeeded!!!!!

I actually cried when I entered our hotel and looked from the balcony. It was that perfect! We will return, and we will use KimKim wherever we plan to travel.

Hotel Review
Hotel Indigo Galápagos
San Cristóbal

Gorgeous views and the room was spacious. The restaurant was wonderful and everyone was sooooooooo kind.

Location
The view and it was close to everything!
Staff
Cleanliness & Comfort
Activity Reviews
Kayaking Adventure - Ochoa Beach
Kayaking Adventure - Ochoa Beach
Isla San Cristóbal

My husband and son went on this adventure. They said it was the best snorkeling they did on the entire trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Punta Pitt
Punta Pitt
Galapagos Islands

It was a lovely boat trip over! My son and husband enjoyed diving. I was welcomed to the top of the boat, to take pictures of birds! Then the walk to Punta Pitt was incredible. Red-footed Boobies with young in nests. A bird photographers dream!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day-Trip to Española Island
Day-Trip to Española Island
Galapagos Islands

This was our favourite day! The boat trip was a bit rough, but that was to be expected. Birds! Birds! Birds! And Nicholas could help us identify birds on the ocean.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
La Lobería & Barranco
La Lobería & Barranco
Galapagos Islands

It's a tricky walk, but worth it! Alexis, our guide was informative and kind!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Oct 28, 2025

Dearest Sue,

Thank you so much for your beautiful words! Your message truly touched my heart! It was such a joy planning this trip for you and Andy, and I’m thrilled to know it suited your needs and birding goals perfectly. I’ll be sure to share your lovely comments with Alexis and both Nicholases; they’ll be so happy to hear them.

I can’t wait to welcome you back to Ecuador someday. Wishing you both many more wonderful adventures ahead :)

Warmly,
Paola

The trip went so smoothly. Hotels were lovel...
Italy | Oct 16 - Oct 27, 2025

R
Rhonda H.
Chicago, IL | Reviewed on Oct 27, 2025
The trip went so smoothly. Hotels were lovely and were located in great neighborhoods. All the tours and tour guides were spectacular! The tours that we did were more wonderful than we expected! Loved the wine tours! Every wine tour was totally different from each other. Capri was a great surprise! Loved the Vatican! Was disappointed that we couldn’t visit the Sistene Chapel and couldn’t go on Our boat ride around Sorrento but those were not any fault of KimKim. Read more

The trip went so smoothly. Hotels were lovely and were located in great neighborhoods. All the tours and tour guides were spectacular! The tours that we did were more wonderful than we expected! Loved the wine tours! Every wine tour was totally different from each other. Capri was a great surprise! Loved the Vatican! Was disappointed that we couldn’t visit the Sistene Chapel and couldn’t go on Our boat ride around Sorrento but those were not any fault of KimKim.

Hotel Reviews
Hotel Villa di Sorrento
Sorrento

This hotel was located in the Main Street of Sorrento. We could walk down to the beach. We could walk one block and we were at the best restaurants and bars. Shopping was a toss the street

Authenticity & Character
Historic building and lobby was lovely. Loved the dining room. Very clean and good food.
Location
Staff
All the:desk staff was so helpful. Provided maps and ideas of must see places
Cleanliness & Comfort
Hotel Modigliani
Roma

Desk clerks were wonderful. There was a lovely garden in the center of the hotel. We could gather there and drink wine. Easy access to walk for our sights and shopping

Authenticity & Character
Breakfast every day was wonderful. Great staff
Location
Staff
Cleanliness & Comfort
Very historic. Lovely lounge and lobby
Hotel della Signoria
Florence

We had a large upstairs room. Shower was outside of bathroom. Was nice so we could both get ready for the day quickly. Breakfast was upstairs on Top floor. The service there was superb. Omelets and coffee were made to order. Desk clerks were helpful

Authenticity & Character
Location
Location was central to all of the action
Staff
Very friendly and helpful
Cleanliness & Comfort
Hotel Olimpia
Venice

Breakfasts were so so good. Service was amazing There was a beautiful garden area. Could drink wine out there. Lovely atmosphere.

Authenticity & Character
Rooms were clean. Very quaint!
Location
Right on a canal! Restaurants were right out front.
Staff
Desk clerks were very attentive. Helpful!
Cleanliness & Comfort
Quiet and cozy
Activity Reviews
Private Vatican Guided Tour
Private Vatican Guided Tour
Rome

Our guide Barbara knew that King Charles visit would keep us from seeing the Sistene chapel. That was a disappointment that couldn’t been avoided. But she made the most of our time. We stayed after she needed to leave. We had a perfect day in the Vatican. Attended Mass and received communion.

Quality of Experience
Guides, Drivers and Staff
Transport
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

Mateo was very good. Took us around a fun neighborhood and we tried soupli and pig jowls. All at different places where he actually knew every owner personally.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Pompeii

Everything about this day was absolutely amazing! Our driver was very attentive. We got off at the wrong train station. Driver made the extra effort and came to retrieve us. Unbelievable! We made the climb to the top of the volcano. Our guide Natalya at Pompeii was superb. So knowledgeable and patient. The vineyard was historic with 45 acres. Tour of the barrels and vats. Lovely tasting experience!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Sorrento

Big disappointment. Didn’t get to do this because supposedly the water was too rough

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Lucy fave a good tour. Interesting info

Quality of Experience
Guides, Drivers and Staff
Transport
Local transfer in Rome
Rome

Every transfer was excellent. All drivers were skilled. Very helpful. We could never have found all of this transportation on our own. We loved having every tour and train and transport planned. We loved being picked up at our hotels. Or at least close by.

Quality of Experience
Guides, Drivers and Staff
Transport
Family-Friendly Rome By Golf Cart
Family-Friendly Rome By Golf Cart
Rome

The young man that guided us was from America but married an Italian and is raising his family in Italy. He was such a good guide. He really showed us many different things in Rome.

Quality of Experience
Guides, Drivers and Staff
Transport
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Florence

This was so fun to see the countryside and get into the heart of a vineyard and we so enjoyed the historic atmosphere of the place where we ate and drank. Our guide was good and the vineyard provided a great young man that explained a lot about wine. And olive oil.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence Highlights Walking Tour (Semi-private)
Florence Highlights Walking Tour (Semi-private)
Florence

Tour guide explained David Statue and was knowledgeable about the square and the art we saw

Quality of Experience
Wonderful o review of Florence
Guides, Drivers and Staff
Transport
Florence Food Tour & Dinner
Florence Food Tour & Dinner
Florence

Our guide knew the area and took us to some small pja es that she personally knew the people. Awesome little walking tour. She gave a lot of history of Italy.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doge's Palace & St. Mark's Basilica Tour
Doge's Palace & St. Mark's Basilica Tour
Venice

Great tour with Lucia. She was very knowledgeable. Very attentive

Quality of Experience
Guides, Drivers and Staff
Transport
Timely. Friendly
Local specialist: Irene Lappa

Emanuela was the Best!
Iceland | Sep 12 - Sep 24, 2025

Brian
Brian H.
Los Angeles, CA | Reviewed on Oct 28, 2025
I recently decided to visit Iceland but didn’t know much about the country, so I started researching things to do there. While browsing online, a chat box popped up asking what I needed. After entering some general information, I was connected with Emanuela from KimKim Travel. She asked me a few questions about my interests and travel goals, and I explained that I wanted her to design a trip for a best friend visiting Iceland for the first time. Within a day, Emanuela sent me a... Read more

I recently decided to visit Iceland but didn’t know much about the country, so I started researching things to do there. While browsing online, a chat box popped up asking what I needed. After entering some general information, I was connected with Emanuela from KimKim Travel. She asked me a few questions about my interests and travel goals, and I explained that I wanted her to design a trip for a best friend visiting Iceland for the first time.

Within a day, Emanuela sent me a complete itinerary featuring some of the most incredible sights and experiences in Iceland. As I reviewed her recommendations, I was amazed by the variety of unique and fascinating activities she included. A few days later, I reached out to her to adjust the schedule based on my arrival and departure dates, and she quickly provided a revised version that was absolutely perfect.

Once I approved the plan, Emanuela took care of all the bookings and confirmed every detail. She was incredibly attentive, ensuring everything matched what I envisioned for the trip. Before my departure, she sent me the final itinerary, all reservation details, and her personal contact information in case I needed assistance during my travels.

What truly impressed me was that Emanuela even checked in during my trip to make sure everything was going smoothly. Her professionalism, responsiveness, and genuine care made the entire experience seamless and stress-free.

I highly recommend Emanuela and KimKim Travel for anyone planning a trip to Iceland!

Local specialist: Emanuela Grieco

Karen Robinson review
Peru | Oct 6 - Oct 21, 2025

K
Karen R.
Dallas, TX | Reviewed on Oct 27, 2025
LizKaren and Lizbeth were very responsive to all of our questions and I really appreciate this. The trip was great and all encountered people - guides, drivers, hotel & restaurant staff were so kind, polite & professional. Nataly and Daniel were exceptional. At Novotel, Mayara (a hotel staff worker) was exceptional and made the hotel stay 5 star! Overall, many of the days were too full and too long. The Lima tour day was too hurried to enjoy either the Larco or the historic old... Read more

LizKaren and Lizbeth were very responsive to all of our questions and I really appreciate this.

The trip was great and all encountered people - guides, drivers, hotel & restaurant staff were so kind, polite & professional. Nataly and Daniel were exceptional. At Novotel, Mayara (a hotel staff worker) was exceptional and made the hotel stay 5 star!

Overall, many of the days were too full and too long. The Lima tour day was too hurried to enjoy either the Larco or the historic old town. I recommend removing one of the 2 events. I would keep the cooking event.

I would recommend spending the night in Iquitos rather than the Lima airport hotel. It was a super long day and our night in the hotel was about 4 hours. Too short to really enjoy the first day with Nataly . Again, I would remove one of the stops between Cusco and the sacred valley lodge. (The fancy lunch dining was very nice but happened very late in the day and we were beyond hungry & tired). We started very early in Lima, and ended the day quite late at the very beautiful Arawana hotel. We all would have enjoyed more time to enjoy this place.

I would have liked 2 days in Agua Caliente to have time in the town and time to perhaps do a second hike in Machu Picchu. Again, we arrived late in Agua Caliente with an early start planned the following day.

Cusco was wonderful. The waking tour with Nataly was great and we did not take the rainbow mtn tour and our day staying back exploring Cusco on our own was nice.

It’s hard to know how much is too much and what to drop off the plan or whether to add days. But generally — making the days shorter so travelers can enjoy the evenings where they are would be better. 20 minutes in a museum or at a stop is like zero minutes in my opinion.

Additionally, it would be great to have dining recommendations close by especially in places where we have a short night.

Also providing tipping recommendations ahead of time would be beneficial. We spent a lot of time talking about who gets a tip and how much is appropriate.

Again, I did not do the planning coordination with Doug and KimKim, so I am not complaining. I am just saying that next time I will be more mindful of the tours/plans per day and lengths of the days along with how many nights per place.

I loved having the driver and guides , hotels and tours set up for just us 8 and would totally work with you on a different adventure. Peru is an amazing adventure!

Hotel Reviews
Novotel Cusco
Cusco

Great location, nice room, nice lobby and very nice staff

Authenticity & Character
Location
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

What’s to say —- it’s a 5 star hotel and worthy of it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Oct 29, 2025
Hi Karen,
Thank you so much for your thoughtful feedback — it truly means a lot. I’m really happy to hear you had a great trip overall and that you felt well taken care of, especially by Nataly, Daniel, and Mayara at the Novotel. They’ll be so happy to hear your kind words!
I also really appreciate your honest suggestions about the itinerary. We’re sorry the airline changed its original flight times — with the initial schedule, there would have been more time to rest and enjoy each place.... Read more

Hi Karen,
Thank you so much for your thoughtful feedback — it truly means a lot. I’m really happy to hear you had a great trip overall and that you felt well taken care of, especially by Nataly, Daniel, and Mayara at the Novotel. They’ll be so happy to hear your kind words!

I also really appreciate your honest suggestions about the itinerary. We’re sorry the airline changed its original flight times — with the initial schedule, there would have been more time to rest and enjoy each place. Your comments are very helpful and will guide us in improving future trips.

It’s wonderful to know Peru left such a positive impression on you, and I’d love to help you plan your next adventure here someday!

Warm regards,
Liz

Fantastic Experience
Croatia | Oct 12 - Oct 17, 2025

Kim
Kim A.
Los Angeles, CA | Reviewed on Oct 27, 2025
Absolutely FLAWLESS from start to finish! Tina, our planner in Croatia was responsive and intuitive. Our hotels were lovely and most importantly the transfers (ferries & drivers) were on-time, friendly and professional. I was hesitant to book the “Buggy Safari” in Korcula and it was definitely a highlight of our trip!!! Thank you Tina & kimkim-our trip was perfect and we can’t wait to use kimkim again! Read more

Absolutely FLAWLESS from start to finish! Tina, our planner in Croatia was responsive and intuitive. Our hotels were lovely and most importantly the transfers (ferries & drivers) were on-time, friendly and professional. I was hesitant to book the “Buggy Safari” in Korcula and it was definitely a highlight of our trip!!! Thank you Tina & kimkim-our trip was perfect and we can’t wait to use kimkim again!

Hotel Reviews
Villa Filaus

Felt like staying in a private home. Spacious rooms and keyless entry made for a very nice stay.

Authenticity & Character
Felt like a private home
Location
A bit of a walk, but generally conveniently located.
Staff
Anita was sweet and informative
Cleanliness & Comfort
Hotel Korsal
Korčula

OMG-the staff! Really charming hotel with animated and accommodating staff! We had a lovely time & would definitely return!

Authenticity & Character
Combination historic with modern amenities
Location
Private beach and walk to town!
Staff
Sasha
Cleanliness & Comfort
Activity Reviews
Dubrovnik Panorama tour
Dubrovnik Panorama tour
Dubrovnik

So nice to be met at the ferry by Iwo (sp?) We learned a great deal about the conflict endured by Croatia in the ‘90’s and it’s history.

Quality of Experience
Guides, Drivers and Staff
Transport
Korčula Buggy Safari
Korčula Buggy Safari
Korčula

I was hesitant to book this tour-just sounded a bit corny and not a great fit. Boy, was I wrong!!!!! This was a highlight of our trip! So fun and exciting, we felt like kids! Branco & Ana were delightful & charming. We loved visiting their home after a very exciting drive. Ana made the best bread and orange peels I have ever eaten!

Quality of Experience
Quirky & fun
Guides, Drivers and Staff
Everything was great
Transport
Punctuality & cleanliness
Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on Oct 28, 2025

Dear Kim,
Thank you so much for your kind words and the 5-star review! I’m thrilled to hear that everything went smoothly.
I truly appreciate your relaxing approach from the start. It makes me happy to hear that easy-going travelers get the most out of the trips we plan. It was such a pleasure helping you plan your journey, and I’m delighted it turned out perfectly!
Wishing you many more fun and memorable journeys, always in great company.
Best from Croatia!
Tina

Portugal 2025.
Portugal | Oct 5 - Oct 14, 2025

N
Neal G.
Ashburn, VA | Reviewed on Oct 27, 2025
Our trip to Portugal was terrific. We were a group of 11 friends and Coraima was able to put together an itinerary that worked for all of us! While Lisbon and Porto are must-see places, Sintra and the Pena Palace was an amazing place, as well. Two lesser-known places we visited were Monseraz and Obidos. These were great stops and I would have liked to have had more time to explore each of those. Relatively few tourists at both of those places!
Overall, Coraima and Summer did a great job in...
Read more

Our trip to Portugal was terrific. We were a group of 11 friends and Coraima was able to put together an itinerary that worked for all of us! While Lisbon and Porto are must-see places, Sintra and the Pena Palace was an amazing place, as well. Two lesser-known places we visited were Monseraz and Obidos. These were great stops and I would have liked to have had more time to explore each of those. Relatively few tourists at both of those places!
Overall, Coraima and Summer did a great job in organizing this trip for us! They were very responsive to all of our questions leading up to trip! The email thread that they created was extremely helpful!
I would absolutely use Kimkim agian to set up a future trip!

Hotel Reviews
PortoBay Teatro
Porto

An excellent hotel in a very good location! Staff was excellent, and the breakfast was fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel da Baixa
Lisbon

Wonderful hotel in a great location! Breakfast was terrific, and the staff was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Food Walk
Private Food Walk
Porto
Quality of Experience
Guides, Drivers and Staff
Discover Porto by Electric Tuk-Tuk
Discover Porto by Electric Tuk-Tuk
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Tuk-Tuk Experience Along the 28 Tram Route
Private Tuk-Tuk Experience Along the 28 Tram Route
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez

Japan was the 4th trip that we've booked thro...
Japan | Oct 5 - Oct 19, 2025

Judy
Judy J.
Los Angeles, CA | Reviewed on Oct 27, 2025
Japan was the 4th trip that we've booked through KimKim! Greg arranged the best trip we've had so far! In working with Greg, we could tell that he wanted to give us the best possible experience of Japan and it's culture, and he delivered!! We had a mix of private guided tours, small group tours, exploring on our own, as well as some select private experiences (Japanese Afternoon Tea at the Palace Hotel, decorating Lacquered Japanese Bowls as well as Japanese Calligraphy). The hotels... Read more

Japan was the 4th trip that we've booked through KimKim! Greg arranged the best trip we've had so far! In working with Greg, we could tell that he wanted to give us the best possible experience of Japan and it's culture, and he delivered!!

We had a mix of private guided tours, small group tours, exploring on our own, as well as some select private experiences (Japanese Afternoon Tea at the Palace Hotel, decorating Lacquered Japanese Bowls as well as Japanese Calligraphy).

The hotels that Greg suggested, were all located in areas close to public transportation as well as sites we could walk to, in some cases. We opted to have breakfast included at each hotel, and the selection of both Western and Japanese style offerings was outstanding.

We spent 2 weeks total in Japan Tokyo (4 nights), Kanazawa (2 nights), Kyoto (5 nights) ,Hiroshima (2 nights) and
Hakone (1 night)

We came away from our experiences in Japan with a deeper understanding and appreciation of the Japanese culture - thank you Greg, for making this possible!!

Local specialist: Greg Varga

Dear Kim Kim,I hope this message finds you ...
Greece | Oct 12 - Oct 18, 2025

Racquel
Racquel g.
Atlanta, GA | Reviewed on Oct 27, 2025
Dear Kim Kim, I hope this message finds you well. I wanted to take a moment to share some feedback regarding our recent trip, as this vacation is incredibly meaningful to my husband and me. It serves as our yearly honeymoon — a special time for us to reconnect, especially since we both work in law enforcement and rarely have time away together. First, I want to express my appreciation for your attentiveness and professionalism throughout the planning process. However, I don’t feel that my... Read more

Dear Kim Kim,

I hope this message finds you well. I wanted to take a moment to share some feedback regarding our recent trip, as this vacation is incredibly meaningful to my husband and me. It serves as our yearly honeymoon — a special time for us to reconnect, especially since we both work in law enforcement and rarely have time away together.

First, I want to express my appreciation for your attentiveness and professionalism throughout the planning process. However, I don’t feel that my preferences and expectations were not fully understood or reflected in some parts of the trip.

Our hotel in Athens was nice in terms of accommodations, but the lack of concierge service was a major disappointment for us. Personalized service and assistance are very important elements of our travel experience. While the hotel staff were friendly and welcoming, the absence of a concierge made it difficult to navigate the area and arrange activities smoothly.

We also encountered an issue with our tour guides in Athens. There was some confusion about our meeting location, and the guide became upset and raised her voice when we didn’t meet her outside as she expected — we had been waiting just downstairs. While this was uncomfortable, I do want to acknowledge that she was very knowledgeable and that the remainder of the tour went well.

A more serious issue occurred when departing to Egypt. We learned from the airline that our travel agent should have verified that our passports were compliant for our destination. Unfortunately, my husband’s passport was not accepted initially because it expires in April 2026, leading to a 12-hour delay. We made multiple calls and sent messages but received no response. After pleading with the airline, they finally allowed us to continue our travel. By the time we arrived in Egypt, it was 3:45 a.m., and we reached the hotel around 5:45 a.m. Our scheduled day tour at 8 a.m. had to be postponed to 11 a.m., causing us to miss several experiences. This situation created a domino effect that impacted a significant portion of our trip.

On a positive note, our time in Santorini was absolutely wonderful. The hotel, staff, and tour guides there exceeded our expectations and made that part of our trip truly memorable.

I’m sharing this feedback because we truly value these annual trips, and with a few adjustments, future experiences could be exceptional from start to finish. I would appreciate any follow-up or resolution you can offer, particularly regarding the passport issue and the missed portions of our tours.

Thank you again for your time, and I look forward to your response.

Warm regards,
Racquel Gil

Hotel Reviews
Dreams Luxury Suites
Santorini

We truly cannot express how much we loved everything about this hotel. Every detail, from the warm hospitality to the breathtaking views, made our stay extraordinary.

Authenticity & Character
Location
Staff
Our cleaning lady and the staff member who delivered our food each day were absolutely the sweetest. They went above and beyond to make us feel welcome and taken care of — we’ll never forget their kindness.
Cleanliness & Comfort
Ergon House Athens
Athens

The hotel was nice in terms of accommodations, but the lack of concierge service was a major disappointment for us. Personalized service and assistance are very important elements of our travel experience. While the hotel staff were friendly and welcoming, the absence of a concierge made it difficult to navigate the area and arrange activities smoothly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Premium Sunset Catamaran Cruise in the Caldera lagoon
Premium Sunset Catamaran Cruise in the Caldera lagoon
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local Transfer in Santorini
Greece

The local company we worked with was outstanding. Their kindness, professionalism, and attention to detail made a lasting impression on us.

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Farm Tour: Food & Wine
Santorini Farm Tour: Food & Wine
Santorini

We absolutely loved our guide! Her kindness, knowledge, and thoughtfulness stood out. She made sure we took plenty of pictures and helped us create memories we’ll cherish forever.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The local company we worked with was outstanding. Their kindness, professionalism, and attention to detail made a lasting impression on us.
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

Experiencing the rich history and culture firsthand felt like stepping back in time — it was absolutely spectacular.

Quality of Experience
Guides, Drivers and Staff
Transport
There was no transport we walk everywhere
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Oct 29, 2025
Dear Racquel,
Thank you for your kind words about the planning process, and I’m delighted to hear that you had such a wonderful time in Santorini.
I’m sorry to hear about your disappointment regarding the lack of concierge service in Athens. Had I realized earlier that concierge support was important to you, I would have suggested a different hotel. Regarding the guide in Athens, I want to reassure you that this was an isolated incident, and I have already addressed it with the local...
Read more

Dear Racquel,
Thank you for your kind words about the planning process, and I’m delighted to hear that you had such a wonderful time in Santorini.
I’m sorry to hear about your disappointment regarding the lack of concierge service in Athens. Had I realized earlier that concierge support was important to you, I would have suggested a different hotel. Regarding the guide in Athens, I want to reassure you that this was an isolated incident, and I have already addressed it with the local team.
Concerning the major issue you encountered while departing for Egypt, I completely understand how upsetting that experience must have been, and I’m truly sorry for the stress it caused and for the activities you were unable to enjoy as a result. Looking back, I realize I should have asked you to check the visa and entry requirements for Egypt before booking the flights on your behalf, rather than assuming this had already been taken care of. I will certainly keep this in mind for future planning.
I sincerely hope that these challenges did not overshadow your overall experience and that you returned home with many beautiful memories from your time in both Greece and Egypt.
All the best,
Irene

7 Days in France (Nice and Paris)
France | Oct 16 - Oct 22, 2025

D
David F.
Denver, CO | Reviewed on Oct 27, 2025
My Wife and I spent 7 days in France with the help of Liz, our Travel Specialist, and the Operations Team. We were very happy with KimKim and our trip. Liz had several great ideas on how to organize and improve our agenda. The contractors hired by KimKim to transport us and guide us were top-notch. In the south, we spent a day with a guide visiting Eze and Monaco as well as the Rothschild Ville. Theo, our Guide, was excellent in his knowledge, affability, and well-connected to get us... Read more

My Wife and I spent 7 days in France with the help of Liz, our Travel Specialist, and the Operations Team. We were very happy with KimKim and our trip. Liz had several great ideas on how to organize and improve our agenda. The contractors hired by KimKim to transport us and guide us were top-notch. In the south, we spent a day with a guide visiting Eze and Monaco as well as the Rothschild Ville. Theo, our Guide, was excellent in his knowledge, affability, and well-connected to get us in places and reservations for lunch, etc.. His knowledge of the area was excellent, and he was very patient with our questions.

Later, we traveled without hick-up to Paris on the TGV trains. Once again pick-up service was flawless, and we started the Paris portion of our trip with a dinner cruise on the Seine River. We had KimKim hire guides for a tour of Notre-Dame and Sainte-Chapelle. We were again extremely pleased with the guide and his knowledge. These guides are worth every penny as they make the experience so much richer. No way we could have had half the experience without their local knowledge and historical context.

My only minor correction or suggestion was the seating assignments on the river cruise. The seats were a little tight and would have preffered a better spot on the boat.

Thanks again to Liz and the Ops Team for taking such good care of us.

The App we used, as well as the personalized Tips Video of our Trip, and all the care and attention during our trip were spot on. Not over or underdone.

Best Regards,
David Faber

Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Oct 29, 2025
Thank you so much for sharing your experience — we’re thrilled to hear that your 7-day journey through France was memorable! It’s wonderful to know that I was able to help craft an itinerary that truly resonated with you and that our trusted guides and drivers delivered top-notch service throughout. We’re especially happy to hear that Theo made your day in the South of France so special — his deep knowledge and thoughtful connections are exactly what we hope to offer through every local... Read more

Thank you so much for sharing your experience — we’re thrilled to hear that your 7-day journey through France was memorable! It’s wonderful to know that I was able to help craft an itinerary that truly resonated with you and that our trusted guides and drivers delivered top-notch service throughout.

We’re especially happy to hear that Theo made your day in the South of France so special — his deep knowledge and thoughtful connections are exactly what we hope to offer through every local expert. And we couldn’t agree more: having passionate, well-informed guides can transform a trip from great to unforgettable. Your appreciation for the Notre-Dame and Sainte-Chapelle tours in Paris means a lot to us.

Thank you also for your thoughtful feedback regarding the river cruise seating — we’ll be sure to pass that along to our partners to help improve future experiences.

Lastly, we’re glad the app and personalized Tips Video I created for you added value to your trip without being overwhelming. We strive for that balance, and it’s great to hear it hit the mark.

We truly appreciate your kind words and hope to help you plan another adventure soon!

Warm regards,
Liz and the KimKim Team

Italy review from Sharon Miller
Italy | Oct 10 - Oct 25, 2025

S
Sharon M.
Newark, NJ | Reviewed on Oct 27, 2025
Bea and Team! Firstly I am sorry to be a bit tardy but after being away for an extended period of time, life has beckoned us and we are now juggling home and work life which all require attention since we have been away. I would like to go back and be more specific with details, but for this moment I simply don't have the time. The trip was great with only one snafu which was the double booking of Bari leaving us without a reservation. It could happen to anyone, but one thing that... Read more

Bea and Team!

Firstly I am sorry to be a bit tardy but after being away for an extended period of time, life has beckoned us and we are now juggling home and work life which all require attention since we have been away. I would like to go back and be more specific with details, but for this moment I simply don't have the time.

The trip was great with only one snafu which was the double booking of Bari leaving us without a reservation. It could happen to anyone, but one thing that would have helped is to have a driver or tax pick up all our luggage to transport to the next place so we didn't have to carry many piece of luggage and gifts many blocks which was nearly impossible. Again, that is the only thing that wasn't perfect! I will use Bea and KimKim in the future!

Local specialist: Beatriz De Pablo Rocha

Our trip to Costa Rica was absolutely wonderf...
Costa Rica | Oct 11 - Oct 19, 2025

Kelley
Kelley S.
Dallas, TX | Reviewed on Oct 27, 2025
Our trip to Costa Rica was absolutely wonderful, thanks to Yuliana’s exceptional planning and attention to detail! She took the time to really understand our interests and budget, and made thoughtful adjustments along the way to ensure everything was just right. The entire itinerary was seamless — every pick-up and drop-off went exactly according to plan. We stayed at four different hotels in various regions, which gave us the perfect balance of relaxation and adventure. Each excursion was... Read more

Our trip to Costa Rica was absolutely wonderful, thanks to Yuliana’s exceptional planning and attention to detail! She took the time to really understand our interests and budget, and made thoughtful adjustments along the way to ensure everything was just right.

The entire itinerary was seamless — every pick-up and drop-off went exactly according to plan. We stayed at four different hotels in various regions, which gave us the perfect balance of relaxation and adventure. Each excursion was a highlight, and all our interactions with drivers, guides, and hotel staff were professional and pleasant.

One tip for future travelers: if your itinerary includes travel up and down around the volcano areas, we recommend bringing Dramamine — the roads are winding, and it can make the trip much more comfortable.

We couldn’t have asked for a smoother or more enjoyable experience. Thank you, Yuliana, for creating such a perfectly organized and memorable Costa Rican adventure!

Hotel Reviews
Crowne Plaza San Jose La Sabana by IHG
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shana by the Beach Resort
Manuel Antonio

I loved seeing the Capuchin and squirrel monkeys!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

Absolutely gorgeous!! The food was fantastic!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Our guided hike through Manuel Antonio National Park was an unforgettable experience! The park is absolutely stunning — lush, vibrant, and full of wildlife at every turn. Our guide was fantastic, helping us spot so many animals we would have easily missed on our own. We saw several sloths, along with a variety of other fascinating creatures, from colorful birds to playful monkeys. The trails led us to some truly beautiful beach areas, where we could relax and take in the breathtaking coastal views. Travel tips: bring plenty of water, comfortable walking shoes, binoculars if you have them, and an extra couple of dollars. We purchased ice-cold coconuts on our way out, and they were perfect for the occasion! This tour was the perfect combination of nature, wildlife, and relaxation — highly recommend it to anyone visiting Costa Rica!

Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Boat Tour
Damas Island Boat Tour
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Guided Hanging Bridges & Zip Lining
Selvatura Park Guided Hanging Bridges & Zip Lining
Monteverde

We started our day at Selvatura Park with a guided nature walk, and it was such a fascinating experience! Our guide was incredible — he pointed out animals and creatures we never would have noticed on our own, like bats resting inside a hollow tree and orange-knee spiders hidden among the plants. Note to future travelers: this walk is quite long and can be challenging for those who aren’t used to a lot of walking or uphill terrain. It’s absolutely worth it, but it helps to build up your stamina beforehand so you can fully enjoy the experience. After the nature walk, we continued to the zip line adventure with Sebastian and Carlitos, and it was amazing from start to finish! They were so patient and kind, especially with my 80-year-old mom, who needed a few walking breaks along the way. They never made us feel rushed — instead, they turned each stop into part of the adventure, pointing out the scenery and keeping everything fun and relaxed. I’m usually afraid of heights, but both Sebastian and Carlitos helped me feel safe and confident the entire time. Their encouragement made the adventure unforgettable — full of excitement, laughter, and stunning views. And don’t miss the Tarzan Swing at the end — it’s the perfect way to wrap up an incredible day at Selvatura Park!

Quality of Experience
Guides, Drivers and Staff
Sebastian and Carlitos were wonderful guides.
Transport
Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River Class II & III
Whitewater Rafting on the Balsa River Class II & III
Arenal/La Fortuna

Our whitewater rafting adventure with Jiro was an absolute highlight of our trip! He took excellent care of us from start to finish — making sure we were safe, comfortable, and having a great time throughout the entire experience. Jiro’s energy and expertise made the trip both exciting and enjoyable. He explained everything clearly, kept the group laughing, and made even the more challenging rapids feel fun and manageable. If you’re considering this excursion, don’t miss it — it’s an unforgettable experience and Jiro is fantastic!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hike to La Fortuna Waterfall
Hike to La Fortuna Waterfall
Arenal/La Fortuna

It was a great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Oct 28, 2025
Hello Kelley,
Thank you so much for your kind words! I am so happy to hear that your trip to Costa Rica was such a wonderful experience and that the itinerary felt just right for your interests and pace. It was a pleasure to work with you and make adjustments along the way to ensure everything flowed smoothly.
I really appreciate your tip about the winding volcano roads, so helpful for future travelers! I’m also glad to hear that your interactions with drivers, guides, and hotel staff were...
Read more

Hello Kelley,
Thank you so much for your kind words! I am so happy to hear that your trip to Costa Rica was such a wonderful experience and that the itinerary felt just right for your interests and pace. It was a pleasure to work with you and make adjustments along the way to ensure everything flowed smoothly.
I really appreciate your tip about the winding volcano roads, so helpful for future travelers! I’m also glad to hear that your interactions with drivers, guides, and hotel staff were enjoyable.
It means a lot to me that your trip was memorable and stress-free. I would be thrilled to help plan another adventure for you anytime!
Pura Vida!
Yuliana

Majid (our tour planner ) and Mustafa (our to...
Morocco | Oct 8 - Oct 18, 2025

Teresa
Teresa T.
Ashburn, VA | Reviewed on Oct 28, 2025
Majid (our tour planner ) and Mustafa (our tour guide and driver) were excellent! They were good
Planners and
Communicators. Majid was
Excellent at planning events and locations and
Hotels that fit our desires and needs. Mustafa was our
Constant
Companion. He is a superb driver. He is well versed in all
Things Moroccan and was an excellent tour guide as well. Mustafa was very aware of and sensitive
To our needs and preferences and
He accomplished
Keeping all
Of us happy. He is...
Read more

Majid (our tour planner ) and Mustafa (our tour guide and driver) were excellent! They were good
Planners and
Communicators. Majid was
Excellent at planning events and locations and
Hotels that fit our desires and needs. Mustafa was our
Constant
Companion. He is a superb driver. He is well versed in all
Things Moroccan and was an excellent tour guide as well. Mustafa was very aware of and sensitive
To our needs and preferences and
He accomplished
Keeping all
Of us happy. He is responsible
And friendly and trustworthy. We have
No hesitation at all in highly recommending Majid and Mustafa for your Moroccan tour and adventure. They are the best!!

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 28, 2025

Hello Teresa,
Thank you so much for your thoughtful and detailed review! I’m truly delighted to hear that you had such a wonderful experience with me and Mustafa. It’s fantastic to know that the planning, guiding, and personal care met your expectations and helped make your Moroccan adventure memorable.
I’ll be sure to share your kind words with Mustafa . I am sure he be thrilled to know he made your trip so special.
We deeply appreciate your recommendation and hope to welcome you again soon for another unforgettable journey in Morocco!
Best,
Majid

All our guides were wonderful. We especially ...
Spain | Oct 5 - Oct 15, 2025

Carol Ann
Carol Ann L.
Ashburn, VA | Reviewed on Oct 27, 2025
All our guides were wonderful. We especially enjoyed the tours with Enrique in Madrid and Ruth in Barcelona. It was a smooth and seamless trip despite all the cities involved. Hotels were great. We loved Spain. We have already recommended Kimkim to others. You guys did a wonderful job in putting this memorable trip together for us. Read more

All our guides were wonderful. We especially enjoyed the tours with Enrique in Madrid and Ruth in Barcelona. It was a smooth and seamless trip despite all the cities involved. Hotels were great. We loved Spain. We have already recommended Kimkim to others. You guys did a wonderful job in putting this memorable trip together for us.

Hotel Reviews
Hotel & Spa Plaza Mercado
Valencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Andante Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fontecruz Sevilla Seises
Sevilla

Great location and very beautiful decor

Authenticity & Character
Location
Staff
Cleanliness & Comfort
7 Islas Hotel
Madrid

Fabulous breakfast. Good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Barcelona & Gaudí:  An Architecture Walk
Barcelona & Gaudí: An Architecture Walk
Barcelona
Quality of Experience
Guides, Drivers and Staff
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona
Quality of Experience
L000
Food
Guides, Drivers and Staff
Cook Paella like a Valenciano
Cook Paella like a Valenciano
Valencia
Quality of Experience
Food
Paella experience was fun. Guillermo was wonderful
Guides, Drivers and Staff
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid
Quality of Experience
Guides, Drivers and Staff
Taste Seville: Where Locals Eat Tapas, Drink, & Live
Taste Seville: Where Locals Eat Tapas, Drink, & Live
Seville
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Oct 28, 2025

Hi Carol, I’m so happy to hear you had such a great time in Spain and that everything went just as we planned! I will make sure to pass your feedback to Enrique and Ruth! Thank you as well for recommending us, it means a lot! Hope to plan another adventure with you soon 😊 I wish you all the best, Anita

Great trip
Croatia | Oct 14 - Oct 23, 2025

Mary
Mary H.
Seattle, WA | Reviewed on Oct 27, 2025
Sarah did a great job booking our trip. All of our guides were excellent very knowledgeable. They all know the history do well. We learned so much and saw the most incredible things. Read more

Sarah did a great job booking our trip. All of our guides were excellent very knowledgeable. They all know the history do well. We learned so much and saw the most incredible things.

Hotel Reviews
Hotel Neptun Dubrovnik
Dubrovnik

Beautiful Hotel!

Authenticity & Character
Location
Amazing views
Staff
Cleanliness & Comfort
Amfora Hvar Grand Beach Resort
Hvar

Super view from our room!

Authenticity & Character
Views
Location
Easy walk to town
Staff
Very nice
Cleanliness & Comfort
Clean and neat
Heritage Hotel Santa Lucia
Split

Super hotel. The people here were so helpful and kind.

Authenticity & Character
History
Location
Close to Dioclation Palace
Staff
Excellent customer service
Cleanliness & Comfort
Activity Reviews
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split

Best way to go from Split to Hvar. The only problem was our weather that day was not great. But you cannot predict that.

Quality of Experience
Guides, Drivers and Staff
Very friendly and knowledgeable.
Guided Walking Tour of Split
Guided Walking Tour of Split
Split

Super informative and great host. Learned so much.

Quality of Experience
Local specialist: Sarah Cosic

18 days in Italy without the headaches..
Italy | Oct 8 - Oct 24, 2025

Matt
Matt W.
Ashburn, VA | Reviewed on Oct 27, 2025

The confidence and security provided by the KimKim platform was outstanding... The passion and experience of Arianna (Storywalking partner of KimKim) was very evident in the selection of Hotels, Tours and pacing of the itinerary... The entire process went together like a new set of LEGOS.... Location of Hotels that provided walking access to scheduled tours and restaurants... Drivers that were on time or earlier... Daily communications with mobile tickets for Trains and Tours was all seamless... Travel is typically stressful... KimKim eliminated so much of it... We highly recommend.

Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Oct 28, 2025

Dear Matt and Kathe,
Thanks a lot for your review!
We’re thrilled to hear that your trip went so smoothly and that you felt confident and supported throughout the entire journey. We are also pleased to know our careful planning, hotel selections, and itinerary pacing made your experience seamless and enjoyable. And that you appreciated our daily communication and reliable drivers who helped make your travels stress-free.
It was a pleasure creating this adventure for you, and we hope to welcome you back to Italy soon!
Arianna & the Storywalking Team

If you are looking to create your own vacatio...
Greece | Oct 10 - Oct 23, 2025

B
Bonnie C.
Chicago, IL | Reviewed on Oct 27, 2025

If you are looking to create your own vacation, kimkim is the company you want. They were superb in planning exactly what our small group wanted while at the same time providing truly wonderful drivers and professional guides for each day. Everyone was friendly and eager to please while also providing recommendations for restaurants and other activities. Kimkim was perfection!

Local specialist: Siena Mueller

The trip of a lifetime went flawlessly!
Italy | Oct 14 - Oct 24, 2025

Jennifer
Jennifer V.
Ashburn, VA | Reviewed on Oct 27, 2025
Our recent trip to Italy from Venice, Florence, and Rome to Positano went better than I ever could have imagined! My mother and I planned this trip with Eirini’s expert help. She provided invaluable experience and suggestions. I found her to be very thorough and quick to reply when I had questions. Every tour, accommodation and transfer met or exceeded our expectations! Even more important than the pre-trip planning, I found the responsiveness during our trip the best part. Each day, I was... Read more

Our recent trip to Italy from Venice, Florence, and Rome to Positano went better than I ever could have imagined! My mother and I planned this trip with Eirini’s expert help. She provided invaluable experience and suggestions. I found her to be very thorough and quick to reply when I had questions. Every tour, accommodation and transfer met or exceeded our expectations! Even more important than the pre-trip planning, I found the responsiveness during our trip the best part. Each day, I was sent a message with the itinerary for the next day with links to each ticket we might need. When I had questions or concerns, my messages were answered immediately and expertly. I would not hesitate to use this service again and wholeheartedly recommend them!

There are a few outstanding people and tours I want to specifically mention. First, our tour guide in Venice was absolutely amazing! Sarah was so friendly and hospitable. We felt like family by the time we were finished! We came to love Venice thanks to her unique insight. She was top notch!

Next, our tour guide in Florence—Elena from Walks Italy—did an excellent job. Even better was our cooking class with Alberto! This was probably the highlight of the trip and most definitely one of our best meals. We so thoroughly enjoyed this experience and loved our interaction with him!

In Rome, we considered ourselves so fortunate to meet Linda from Liv Tours, the tour guide for the Vatican Museums, the Sistine Chapel and St. Peter’s Basilica. She was phenomenal and gave a tour with the perfect balance of humor, personality and information. I felt like the size of this group was perfect (only 6 of us).

In Pompeii, our tour guide was also incredible, although his name eludes me. We loved our time in Pompeii!

Last but not least, our suite in Positano was absolutely amazing! I was dubious about it since I had had my heart set on a really upscale hotel that I couldn’t afford. But the Imperati Suites exceeded every expectation I had. It was the cutest place I’ve ever stayed with the most amazing view, the most relaxing shower and a breakfast that blew us away. As if that were not enough, the host, Katia, made it even better. She was so attentive and helpful throughout our stay. I can not sing the praises of this place enough. And the little restaurant nearby (Mediterranio) was our favorite of the whole trip, so we went twice! I am so grateful that Eirini recommended this accommodation as a more budget friendly option. I can’t imagine we would have enjoyed anywhere else as much as we enjoyed our stay here!

As I said before, each transfer and train ride went flawlessly and we were so appreciative that we had all those logistics worked out ahead of time! Thank you so much for providing excellent service and clear communication throughout so we were free to enjoy every moment of this spectacular trip! We will treasure our time in Italy forever!

Hotel Reviews
Imperati Suites
Positano

Absolutely the star of the trip in terms of accommodations! So cute, incredible views, amazing breakfast, and wonderful hostess, Katia. My mom said it was the best shower she’s ever had! We could’ve stayed here all week!

Authenticity & Character
Charm galore!
Location
10 minute stroll into town with cute shops along the way. Our favorite restaurant right outside.
Staff
Katia was amazing and so lovely!
Cleanliness & Comfort
Five star breakfast!
Casa Montani Hotel
Rome

This room was nice, bigger than expected and very clean. The breakfast was lovely and we found the host to be exceptionally kind and informative. We appreciated the elevator and would not have enjoyed lugging our suitcases up those steps! The location was perhaps the only drawback, as it was a good 40-45 minute walk from both the Colosseum and the Vatican. I’m not sure if there is a better location, but we ended up needing taxis and Ubers several times.

Authenticity & Character
Location
Something slightly more centrally located
Staff
Cleanliness & Comfort
Ca' dei Proverbi Suites
Venice

This was probably our least favorite accommodation, although there was nothing too much to complain about. The staff were very friendly and helpful and the breakfast was delicious! The breakfast attendant/housekeeper was so friendly and we enjoyed her hospitality. The steps up to the suite were a challenge and the room was a little stuffy and warm. That necessitated we open the windows, which let in some insects that bit me during the night. I had a 8 bites on my hand and two on my face. I didn’t feel like it was a big deal, it a fan could’ve helped a bit instead of leaving the windows open. We asked for a fan but never got it. We liked the location and the shower. Felt the room decor was just blah. All in all, just not our favorite, but not bad either.

Authenticity & Character
Location
It felt like it was in an authentic location, and not in the touristy part of the city
Staff
They were friendly and helpful
Cleanliness & Comfort
Activity Reviews
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Italy

Our driver and tour guide were both top notch. I have forgotten our guide’s name (I want to say Mario, but I’m not sure).

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Italy

We loved our guide, Linda! She was amazing at her job. So funny, informative and kept us at a great pace the whole time. Would definitely do a tour with her anytime!

Quality of Experience
Guides, Drivers and Staff
Private Colosseum Tour Including Roman Forum
Private Colosseum Tour Including Roman Forum
Rome

This was our least favorite tour. I don’t want to be harsh because it was mostly due to a crisis back home we were dealing with. We really could t enjoy the tour or focus on it bc we were so consumed with worry about the crisis at home. Filomena was super knowledgeable and accommodating to our needs. We found her accent sometimes hard to understand and it required a lot of attention and effort to keep up. We enjoyed our time, it just was a bad day for us.

Quality of Experience
Guides, Drivers and Staff
Uffizi Gallery Skip the Line Entrance Tickets
Uffizi Gallery Skip the Line Entrance Tickets
Florence

We enjoyed the gallery. I downloaded an app that provided information which we enjoyed and I thought enhanced the visit since we didn’t have a guide.

Quality of Experience
Guides, Drivers and Staff
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Florence

We really enjoyed this tour! Elena was a great guide. She was informative and insightful. The group was a bit too large for our taste, but now we know!

Quality of Experience
Guides, Drivers and Staff
Cooking Class with Dinner in the heart of Florence
Cooking Class with Dinner in the heart of Florence
Florence

This was the highlight of the trip! We had our chef, Alberto, all to ourselves and made the most delicious and authentic meal. We will treasure this experience but years to come!

Quality of Experience
Food
Guides, Drivers and Staff
Venice Walking Tour with St. Marks Basilica Access
Venice Walking Tour with St. Marks Basilica Access
Italy

Sarah was an exceptional guide! We felt like family by the time it was over and fell in love with Venice

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice

Easy to find, lovely and enjoyable ride. There wasn’t any narration provided but it was fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eirini Daouka

Honestly, I would not change one thing that A...
Scotland | Oct 15 - Oct 24, 2025

M
Mary G.
Ashburn, VA | Reviewed on Oct 27, 2025
Honestly, I would not change one thing that Aleksandra set up for us. The trip was perfect and all the accommodations and tours were great. Read more

Honestly, I would not change one thing that Aleksandra set up for us. The trip was perfect and all the accommodations and tours were great.

Hotel Review
Hotel du Vin & Bistro Edinburgh
Edinburgh

Loved this boutique hotel and all the lovely people who work there. The food was superb too!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Oct 27, 2025

Dear Mary,

Thank you so much for your wonderful feedback! I’m absolutely delighted to hear that everything went perfectly and that you enjoyed all of your stays.

I’m so happy to know your trip met — or even exceeded — your expectations, and I truly hope we can create another memorable journey together in the future.

Warm regards,
Aleksandra

Awesome trip plan and execution!!
Greece | Oct 15 - Oct 25, 2025

S
Stephen W.
Denver, CO | Reviewed on Oct 27, 2025
Kimkim took the pain out of organizing all the little details for a wonderful trip. All of their guide selections were amazing. They provided additional perks as the trip continued (not that I would expect that in the future, but really nice touch!) One outing was to be a boat ride around a Greek island but the weather forecasts looked horrible. Late afternoon we asked if we could reschedule to to THE NEXT DAY. Kimkim reached out and we were rewarded with a marvelous afternoon on the water.... Read more

Kimkim took the pain out of organizing all the little details for a wonderful trip. All of their guide selections were amazing. They provided additional perks as the trip continued (not that I would expect that in the future, but really nice touch!) One outing was to be a boat ride around a Greek island but the weather forecasts looked horrible. Late afternoon we asked if we could reschedule to to THE NEXT DAY. Kimkim reached out and we were rewarded with a marvelous afternoon on the water. And, yes, lighting and rain happened on the originally scheduled day and would have cancelled the trip.
Thanks Kimkim for so many wonderful memories.

Hotel Reviews
Kymothoe Elite
Zakynthos

We had one all day rainy day on the trip. Here. And the room with balcony view made the day vey relaxing. Nice poolside amenities.

Authenticity & Character
Architecture fits well in the Mediterranean area.
Location
View of the Ionian Sea simply breathtaking.
Staff
We hit the season end but still were provided with great help from the owner, food staff and cleaning staff.
Cleanliness & Comfort
Perfect.
Tsikeli Hotel Meteora
Meteora

Wonderful lodging, new and comfortable. Food was awesome.

Authenticity & Character
A bit more modern that the location it is built in but very nicely done.
Location
Close to the monasteries and shoping.
Staff
Staff very helpful with early checkin and to go breakfast provided for early departure
Cleanliness & Comfort
Very clean and comfortable.
Sweet Home Hotel
Athens

Lovely helpful staff and great breakfast buffet. Location close to main attractions. And awesome bakery just outside their door!

Authenticity & Character
The boutique hotel keeps the charm of the old with nice decorations.
Location
Walking distance to all major tour spots
Staff
Friendly, helpful and just a joy to chat with
Cleanliness & Comfort
Clean, comfy beds but by American standards, small. But that is the old Europe way.
Activity Reviews
Private Marathonisi, Turtle Spotting & Keri Caves
Private Marathonisi, Turtle Spotting & Keri Caves
Zakynthos

Kimkim nudged Serene Private Cruises to move our tour forward on day to miss forecasted rain. It happened! We were met at the ferry from the mainland and taken directly to our boat. Most relaxing excursion we had.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Monasteries & Hermit Caves Excursion
Sunset Monasteries & Hermit Caves Excursion
Meteora

To see the monasteries, some still working to day, tucked into amazing mountain structures was astounding. For those who love geology and geomorphology this place is MUST.

Quality of Experience
Would do this again. And spend a few days here.
Guides, Drivers and Staff
Transport
Athens Byzantine Path: Christian Museum & Byzantine Churches Tour
Athens Byzantine Path: Christian Museum & Byzantine Churches Tour
Athens

George from Greek Travel Tellers did an awesome job connecting art to how it told the Christian story to illiterate church attendees.

Quality of Experience
One of the most fun excursions we did.
Guides, Drivers and Staff
George was very educated and new how to share the knowledge.
Transport
 From Olive Groves to Vineyards: A Culinary Journey Through the Peloponnese
From Olive Groves to Vineyards: A Culinary Journey Through the Peloponnese
Athens

Private driver was awesome. Learned a lot from Marianna about Olive Oil and Malina's meal was wonderful. Wine tasting was fun.

Quality of Experience
Guides, Drivers and Staff
Kimkim has found great teams of drivers
Transport
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Pantheon without the scaffolding! Amazing. Guide was awesome and spoke great English. This walk is a must!

Quality of Experience
Guides, Drivers and Staff
Transport
My feet did great. Group was not rushed.
Local specialist: Gustavo Camperos

Wonderful Patagonia trip!!!! Marcela help us...
Patagonia | Oct 13 - Oct 24, 2025

M
Maite Q.
Flagami, FL | Reviewed on Oct 27, 2025
Wonderful Patagonia trip!!!!
Marcela help us prepare a great itinerary, she listened to all our requests and help us find the perfect itinerary options for us.
Marcela and the team of travel agents of Turismo Milodon were amazing. Always in communication with us and anticipating our needs trough out our travels. They answer all our questions promptly and even went out of their ways to help us get a hat that I left in a remote hotel.
We got all our tickets and vouchers few days in...
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Wonderful Patagonia trip!!!!
Marcela help us prepare a great itinerary, she listened to all our requests and help us find the perfect itinerary options for us.
Marcela and the team of travel agents of Turismo Milodon were amazing. Always in communication with us and anticipating our needs trough out our travels. They answer all our questions promptly and even went out of their ways to help us get a hat that I left in a remote hotel.
We got all our tickets and vouchers few days in advance and all activities went very well.
We loved our time in the Chilean and Argentine Patagonia.
Thanks!!!

Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Oct 27, 2025

Thank you so much for your wonderful feedback, Maite! I’m happy to hear that you enjoyed your Patagonia adventure and that everything went great. It was a pleasure helping you plan your trip and making sure all the details were taken care of.

I’ve already passed your kind words to the entire Turismo Milodon team. It means a lot to know that you loved both Chilean and Argentine Patagonia and we hope to help you plan your next unforgettable adventure soon!

All the best,
Marcela

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