Kimkim Trip Reviews

4.8
Based on 19,449 ratings
Read 19,449 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We had a terrific time in Belize. Our guide i...
Belize | Feb 14 - Feb 21, 2026

Divya
Divya K.
Chicago, IL | Reviewed on Feb 28, 2026
We had a terrific time in Belize. Our guide in St Ignacio was wonderful and he took us to the Mayan ruins and also took us on the river swim and a hike. In Hopkins village we stayed at Jaguar Reef which was an amazing property. We really loved Belize and the Belizian people and we will be back. Thanks so much for planning a great trip for us. Read more

We had a terrific time in Belize. Our guide in St Ignacio was wonderful and he took us to the Mayan ruins and also took us on the river swim and a hike. In Hopkins village we stayed at Jaguar Reef which was an amazing property. We really loved Belize and the Belizian people and we will be back. Thanks so much for planning a great trip for us.

Hotel Reviews
The Lodge at Jaguar Reef
Hopkins

Amazing property right on the beach. Food was simply outstanding as was their service

Authenticity & Character
Right on the beach an easy way to get to the keys from there as the pick up is right at the hotel by boat. Nice bar on the ocean and great pools and food.
Location
Right on the beach with great snorkeling and food
Staff
Friendly wonderful staff
Cleanliness & Comfort
Clean and very comfortable beds and room
San Ignacio Resort Hotel
San Ignacio

This hotel is close to a forest making it a wonderful property. We were pretty comfortable there. I did not rate it 5 stars because it has limited food options for vegetarians. The staff in this hotel were great.

Authenticity & Character
Location
Nice location with a forest next door
Staff
Very friendly great staff
Cleanliness & Comfort
Clean and comfortable
Activity Reviews
Spa and Relaxing day!
Spa and Relaxing day!
Belize
Quality of Experience
Guides, Drivers and Staff
K
Transport
Barrier Reef Snorkeling Half Day
Barrier Reef Snorkeling Half Day
Belize

The reef snorkeling was amazing! Meds and Jeff from get to know Belize was outstanding!

Quality of Experience
No
Guides, Drivers and Staff
Transport
Transfer From San Ignacio to Hopkins with Stop at Mayflower Bocawina National Park
Transfer From San Ignacio to Hopkins with Stop at Mayflower Bocawina National Park
Belize
Quality of Experience
H
Guides, Drivers and Staff
Transport
Enjoy Barton Creek & Big Rock Falls
Enjoy Barton Creek & Big Rock Falls
Belize

Unique and pretty caves the boat ride can be a bit unnerving in parts if you are claustrophobic.

Quality of Experience
O
Guides, Drivers and Staff
Transport
Discover Xunantunich
Discover Xunantunich
Belize

Great to see the ruins and learn about the ancient Mayans

Quality of Experience
Guides, Drivers and Staff
I
Transport
Local specialist: Catherina Tittaferrante

Our trip to Quito and The Galapagos was terri...
Galapagos Islands | Jan 29 - Feb 9, 2026

Margaret
Margaret K.
Newark, NJ | Reviewed on Feb 28, 2026
Our trip to Quito and The Galapagos was terrific. The guides were all terrific, Jose is Quito was pleasant, efficient, informative and very helpful. The traffic in Quito is quite challenging, we were glad Jose was driving. We needed a stop at a pharmacy and Jose bilingual skills were a great help. We loved the interactive experiences at The Center of the World, seeing the gold leaf churches with the native animal gargoyles and the chocolate shop. Salome met us at Baltra, ferrying us to our... Read more

Our trip to Quito and The Galapagos was terrific. The guides were all terrific, Jose is Quito was pleasant, efficient, informative and very helpful. The traffic in Quito is quite challenging, we were glad Jose was driving. We needed a stop at a pharmacy and Jose bilingual skills were a great help. We loved the interactive experiences at The Center of the World, seeing the gold leaf churches with the native animal gargoyles and the chocolate shop. Salome met us at Baltra, ferrying us to our driver. We visited the Highlands, Tortoise Ranch, Lava Tunnel and Darwin's Research Center. All was very interesting. Salome took extra time to tell us the story of Lonesome George and we were impressed with the Tortoise nursery. At the Tortoise ranch we were surprised by how active the tortoises were, but it was mating season. We met Diego later who immediately helped my husband find medical care for a gash he got after a fall, (transitioning from bright sunlight to dark wearing sunglasses is not the best idea). Our visits to uninhabited islands and snorkling were very interesting and fun. We were very happy with the accommodations on the day cruiser, Ricardo our guide, the crew and a delicious lunch. on our day off we enjoyed a walk to Tortuga Bay and took the ferry back. We loved Santa Cruz. Next stop was Isabela which we also loved. The speed ferry over was great but the harbor is frenetic and we were running late. Our guide, Julio kept us on track. In hindsight we could have skipped the kayaking, however, we did see a tiger shark. The tour on Las Tintoreras was interesting. The snorkel at Los Tuneles was a favorite. Our guide was skilled and personable and knew how to shepherd us. He photographed our experiences and interactions with the sea life we encountered and allowed us to download to our phones. Brilliant! We did rent bikes and went out to The Wall of Tears. It was a long ride and of course it was always hot. We were glad to have done it. San Cristobal was next, Julio was very helpful at the airport. Javier (Pico) made sure we were ready for Kicker Rock which was over the top. The scuba divers saw the Hammerhead sharks, but the snorkelers saw lots of fish, sea turtles and white tip sharks. The brought everyone to a bay first to assess skills then we were off the Kicker rock. The guides on the boat were TERRIFIC. The seas were rough and we had many different skill levels. The guides were professional, kind and safety conscience above all. Our last day we were able to fit in a walk to La Loberia and Barranco which was harder than expected. Pico was very good getting us there and back before a rain storm hit. Off to Quito and a final meeting with Jose picking us up then dropping us off at the airport. It was a very active trip which we enjoyed immensely, the guides made everything run smoothly in a very relaxed way.

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 02, 2026

Hi Margaret, Thank you so much for your wonderful review. I’m truly happy to hear how much you enjoyed your trip to Quito and the Galápagos! It sounds like an incredible journey full of adventure, wildlife, and special moments. I’m especially glad our guides made everything smooth, safe, and memorable. I’ll be sure to share your kind words with them. Thank you again for trusting me with your travels. It was a pleasure planning this for you :) Wishing you and Michael many more travels. Warmly, Paola & the Authentic Ecuador team.

The Yucatan made easy!
Mexico | Feb 23 - Feb 27, 2026

R
Raquel A.
Flagami, FL | Reviewed on Feb 28, 2026
Our trip was very well organized, with drivers and guides on time and completely knowledgeable. Our guides in Izamal, Chichen Itza and Meridad were outstanding! The drivers were excellent as well! The Hacienda Merida was a gem of a hotel, located in the heart of the Historic District. The rooms were very spacious and colonial style, with a delicious breakfast. El Meson del Marques in Valladolid was lacking. The location is excellent, but rooms are tiny, with no amenities at all! Not... Read more

Our trip was very well organized, with drivers and guides on time and completely knowledgeable. Our guides in Izamal, Chichen Itza and Meridad were outstanding! The drivers were excellent as well! The Hacienda Merida was a gem of a hotel, located in the heart of the Historic District. The rooms were very spacious and colonial style, with a delicious breakfast. El Meson del Marques in Valladolid was lacking. The location is excellent, but rooms are tiny, with no amenities at all! Not even a bathroom hook! Kind of disappointing, although their restaurant is outstanding! Much, much better than the two recommendations we got for Museo de la Gastronomica in Merida and El Atrio del Mayab in Valladolid. Our excursion to Rio Largartos was special, as was Ek Balam! A special shout-out to Luz Ma, who helped me greatly all during the trip, with questions and concerns I had. She went out of her way to be in touch with me immediately and make everything right. I would definitely recommend Kimkim for anyone looking to go to Mexico. Thank you for all of your help in making my trip so special.

Hotel Reviews
El Mesón del Marqués
Valladolid

This hotel gets three stars because of its location. The hotel is nice looking, with lots of trees and plants all around, but the rooms are sorely lacking in everything! Uncomfortable beds and pillows, no hooks in the bathroom, tiny rooms, etc. I requested and paid for a "balcony" room, and got a "Juliet" balcony room. No room for a chair to sit! Was disappointed. The restaurant is outstanding and wished I had eaten there for dinner, instead of the recommendation we got.

Authenticity & Character
Lots of things!
Location
Heart of the city.
Staff
The front desk reception was lacking in knowledge and not helpful.
Cleanliness & Comfort
Bad beds/pillows.
Hacienda Merida
Mérida

Beautiful, colonial style mansion, in the heart of the Historic District. The rooms were spacious and comfortable, the staff friendly and accommodating and the breakfast was fresh and delicious! Would definitely stay here again!

Authenticity & Character
Character, beauty, details.
Location
The best location in the heart of the Historic District.
Staff
Friendly and accommodating.
Cleanliness & Comfort
Beds were very comfortable, bathroom was large and stocked, all perfect.
Activity Reviews
Ek Balam Archaeological Site & swim in a cenote
Ek Balam Archaeological Site & swim in a cenote
Mexico

Mayan ruin in the jungle! Again, try to get here as early as possible, as it gets very hot in there! Climbed and walked around and then to the cenote and lunch, which is on the same premises. Lunch was EXCELLENT and the cenote is huge and beautiful!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Chichén Itzá, Wonder of the Maya World
Visit Chichén Itzá, Wonder of the Maya World
Mexico

What can you say about this?! Outstanding! Be there at 8am when the gates open. It takes about 2 1/2 hours to really see the place, which is bigger than you think. All kinds of vendors waiting to get in at 8am as well. Lots of bathroom facilities around too. EXCELLENT guide here! We really had a great time here. The total Mayan experience.

Quality of Experience
Guides, Drivers and Staff
Transport
A pink-ish day at Río Lagartos & Las Coloradas
A pink-ish day at Río Lagartos & Las Coloradas
Mexico

It takes a while to get there, 2 1/2 hours, but worth it! You take a small boat far into the bay to see all kinds of birds, crocodiles, etc. Had lunch in the Captains house, locally done. Interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Yellow Izamal: the City of Hills
Explore Yellow Izamal: the City of Hills
Mexico

A very cool experience, small town, great guide, nice ruin you can climb for a view. Definitely worthwhile!

Quality of Experience
Guides, Drivers and Staff
Transport
City Tour of Merida: The White City
City Tour of Merida: The White City
Mérida

Excellent tour guide with tons of knowledge and information! Showed us the biggest local market, explained everything we were looking at, walked up to monuments, museums, etc. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Dining recommendations in Mérida
Mérida

Unfortunately, we did not like the two dining recommendations we were given: Museo del Gastronomica and El Atrio del Mayab. Very mediocre food. Do not understand why so many people are there.

Quality of Experience
All activities and drivers were where they were supposed to be.
Guides, Drivers and Staff
All very knowledgeable, spoke very good English, friendly and helpful.
Transport
Clean, friendly, knowledgeable, on time.
Local specialist: Hugo Romero

An adventurous trip with two younger children!
the Dominican Republic | Feb 13 - Feb 23, 2026

Chris
Chris H.
Newark, NJ | Reviewed on Feb 28, 2026
Francis was absolutely amazing to work with. He was super responsive the entire trip. Basically everything went according to plan, and when minor hiccups came up, Francis was always available to quickly resolve them via phone call. It was also great that we were able to make s adjustments to the itinerary to accommodate how our children (3 and 7) were doing. We had a phone call with Harry at the beginning of planning and it was so helpful to be able to share the concerns we had about... Read more

Francis was absolutely amazing to work with. He was super responsive the entire trip. Basically everything went according to plan, and when minor hiccups came up, Francis was always available to quickly resolve them via phone call.

It was also great that we were able to make s adjustments to the itinerary to accommodate how our children (3 and 7) were doing. We had a phone call with Harry at the beginning of planning and it was so helpful to be able to share the concerns we had about traveling with small kids, while also trying to do a trip in the DR that was outside of the typical all inclusives and beaten pathy. There is no way we could have managed this trip on our own. We had a rich experience, seeing the beautiful mountains and waterfalls of the interiors, visiting a cocoa farm where our kids got to learn the whole process from tree to bar & we bought the most delicious chocolate ever, and then we headed to the beach --- but to a small quieter beach town and a very thoughtful small hotel that had what we needed & was so lovely. All the drivers hired were helpful and Francis was just a text away in case of any issues.

Overall, we had an amazing time, and got to have a bunch of super memorable experiences over the course of the trip. We would definitely look into booking with kimkim again and will certainly reach out to Harry and Francis when we are ready to head back to the DR.

Hotel Reviews
Hoteles Nicolas de Ovando
Santo Domingo

Really nice hotel with great staff and everyone was super nice to our kids - even more so than the other hotels we stayed in Great pool Breakfast was just ok Super close to everything in the colonial district

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Serena
Las Galeras

Super peaceful location with an absolutely amazing view. Pool is a bit tiny is that's a concern. It doesn't really have a "beach" if you have kids that like to play in the sand, but you can easily access the water for swimming or paddling via kayak or SUP. Only a 10 min walk to la playita if you want a sandy beach. Food was solid, but nothing special. Staff was really nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gran Jimenoa
Jarabacoa

Solid hotel for Jarabacoa but with some minor issues. Showers weren't the best, but are acceptable (hot water takes a bit of time). Really beautiful grounds. Staff was nice. Good playground and pool on site if traveling with kids. Music was a playing into the evening, but it was never really an issue (maybe bc we had the apartment, which was facing the parking lot). Food was pretty good - breakfast got repetitive, but overall it was good.

Authenticity & Character
Really beautiful grounds
Location
Easy to get to anything in Jarabacoa
Staff
Cleanliness & Comfort
Activity Reviews
Samana's Coastal Paradise: 7 Beaches to Explore -group tour
Samana's Coastal Paradise: 7 Beaches to Explore -group tour
the Dominican Republic

We basically just wanted to visit Playa Rincon and hang there with the kids, so we adjusted accordingly (visited 2 beaches)

Quality of Experience
Food
Lunch was notably excellent
Guides, Drivers and Staff
Transport
Whale Watching in Samana Bay
Whale Watching in Samana Bay
the Dominican Republic

Great trip - we saw a ton of whales!

Quality of Experience
Guides, Drivers and Staff
Transport
Jarabacoa to La Galeras with Stop in San Francisco de Macoris for Cacao Experience
Jarabacoa to La Galeras with Stop in San Francisco de Macoris for Cacao Experience
the Dominican Republic

Cacao experience was probably the best farm tour we've done anywhere - highly recommend.

Quality of Experience
Food
Lunch at the cacao farm was just ok
Guides, Drivers and Staff
Transport
Day Trip Constanza
Day Trip Constanza
the Dominican Republic

The falls here are absolutely stunning and landscape is so beautiful - definitely worth it! Kids loved the strawberry farm.

Quality of Experience
Food
Service at lunch was painfully slow, but the food was some of the best of the trip
Guides, Drivers and Staff
Transport
Horseback riding in Jarabacoa
Horseback riding in Jarabacoa
Jarabacoa

Kids had a great time riding the horses - they were very gentle. Some of the areas the horses walk through aren't exactly "nature trails" but it's not really a big deal. Fun to cross the streams and pass by all the farms.

Quality of Experience
Guides, Drivers and Staff
Transport
Baiguate Waterfall
Baiguate Waterfall
Jarabacoa

Pretty waterfall, but it's a pretty short walk. It worked for us because our kids love playing with rocks, sand, dirt and there was plenty to do at the base of the waterfall, but without kids this feels like an hour activity at most and should probably be combined with something else.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Harry Alvarez
Harry
Harry Alvarez
Local specialist in Santo Domingo, Dominican Republic | Replied on Mar 04, 2026
Thank you so much, Chris! It was truly a pleasure to plan and deliver this trip for you, Isha, and the kids. Watching your family embrace new experiences and step outside your comfort zone made every detail worth it — that's exactly why we do what we do. We know how much trust it takes to hand over the reins on something as meaningful as family travel, and we don't take that lightly. Knowing we hit the mark means the world to us. The Dominican Republic was just the beginning — we can't wait... Read more

Thank you so much, Chris! It was truly a pleasure to plan and deliver this trip for you, Isha, and the kids. Watching your family embrace new experiences and step outside your comfort zone made every detail worth it — that's exactly why we do what we do.

We know how much trust it takes to hand over the reins on something as meaningful as family travel, and we don't take that lightly. Knowing we hit the mark means the world to us.

The Dominican Republic was just the beginning — we can't wait to help create the next chapter of your family's adventures. Until then, wishing you all wonderful memories from this trip! 🌴

A trip of a lifetime!
Galapagos Islands | Feb 18 - Feb 27, 2026

Lisa
Lisa P.
Atlanta, GA | Reviewed on Feb 28, 2026
My family and I had an amazing trip to Quito and the Galápagos Islands . Anthony was our point of contact with Kim Kim travel and he did an excellent job staying in contact with us with the planning an execution of the trip. Kim Kim travel planned a spectacular vacation for us from interesting museums at the equator to boating adventures to see wildlife in their unique habitat. I would highly recommend this organization for their attention to detail making your trip stress free and full of... Read more

My family and I had an amazing trip to Quito and the Galápagos Islands . Anthony was our point of contact with Kim Kim travel and he did an excellent job staying in contact with us with the planning an execution of the trip. Kim Kim travel planned a spectacular vacation for us from interesting museums at the equator to boating adventures to see wildlife in their unique habitat. I would highly recommend this organization for their attention to detail making your trip stress free and full of memorable experiences.

Hotel Reviews
Ikala Galapagos Hotel
Puerto Ayora

We so enjoyed the pool area with the bar!

Authenticity & Character
Inside courtyard and pool area made this hotel fun and relaxing.
Location
This hotel is conveniently located next to a major walking street and close to the port for the water taxi.
Staff
Staff is present 24 hours and always ready to help you.
Cleanliness & Comfort
Iguana Crossing Boutique Hotel
Galápagos

There is nothing like having a beautiful view from your room and well as hearing the waves crash while you sleep . The room layout is perfect for relaxing in the room as well.

Authenticity & Character
From ground floor pool to rooftop views and jacuzzi, it is amazing!
Location
Amazing location right on the ocean
Staff
Staff is always available and ready to help you.
Cleanliness & Comfort
Dann Carlton Quito
Quito

This hotel is beautiful with delicious food. Perfectly located in Quito for all of your adventures .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer to the Galapagos Airport, flight back to Quito
Transfer to the Galapagos Airport, flight back to Quito
Galapagos Islands

It is so nice to be escorted to and from the airport as well as guidance in the airport.

Quality of Experience
Guides, Drivers and Staff
Transport
 Discovering Bartolome a full day yacht experience
Discovering Bartolome a full day yacht experience
Isla Santa Cruz

The view from this island is unique and a must see!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tunnels & Cabo Rosa
Tunnels & Cabo Rosa
Isla Isabela

This is a must do excursion. The lava tunnels and the snorkeling are amazing. The amount of wildlife and sea life you can see on one trip is hard to beat.

Quality of Experience
Guides, Drivers and Staff
Our guide made sure we saw as much as possible especially snorkeling!
Transport
Tintoreras
Tintoreras
Isla Isabela

This is a fun excursion of snorkeling and seeing amazing sea creatures as well as a short hike to see iguana mating area and black tip shark habitat.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking at Tortuga Bay
Kayaking at Tortuga Bay
Isla Santa Cruz

There is probably no where else in the world where you can kayak right next to black tip sharks and sea turtles in the same bay. There is also a beautiful nature hike to the water.

Quality of Experience
Guides, Drivers and Staff
Transport
Santa Cruz Highlands, Lava Tunels and Charles Darwin Research Station (if times allows)
Santa Cruz Highlands, Lava Tunels and Charles Darwin Research Station (if times allows)
Isla Santa Cruz

Bush walking in a giant tortoise habitat is the most unique and unbelievable experience. You feel like you have gone back in time.

Quality of Experience
Food
The lunch we had was delicious!
Guides, Drivers and Staff
Transport
Discover Quito's Best-Kept Secrets: A Full-Day Tour of the Historic and the Middle of the World
Discover Quito's Best-Kept Secrets: A Full-Day Tour of the Historic and the Middle of the World
Quito

This is the first museum I have taking my well traveled family that they all universally said they enjoyed!

Quality of Experience
Local specialist: Anthony Zambrano
Anthony
Anthony Zambrano
Local specialist in Ecuador Quito | Replied on Mar 02, 2026
Hi Lisa, Reading your review truly means so much. Thank you for taking the time to share such thoughtful and detailed feedback about your experience in Quito and the Galápagos.
It was truly a pleasure working with you and your family to bring this journey to life. I’m so happy to hear that you enjoyed your time in Quito and the Galápagos, and that the experience lived up to expectations.
Thank you as well for your kind words about the planning, hotels, guides, and overall logistics. Knowing... Read more

Hi Lisa,

Reading your review truly means so much. Thank you for taking the time to share such thoughtful and detailed feedback about your experience in Quito and the Galápagos.
It was truly a pleasure working with you and your family to bring this journey to life. I’m so happy to hear that you enjoyed your time in Quito and the Galápagos, and that the experience lived up to expectations.

Thank you as well for your kind words about the planning, hotels, guides, and overall logistics. Knowing that everything felt smooth throughout your trip means a great deal to me.

I’m very grateful you trusted me with such a special adventure, and I hope the memories you made here stay with you for years to come. If your travels ever bring you back to Ecuador or South America, I’d be more than happy to help plan the next one.

All the best from the Middle of the World!
Anthony

Wonderful family tour of Sicily!
Italy | Feb 20 - Feb 26, 2026

Jonnie
Jonnie P.
Okolona, KY | Reviewed on Feb 28, 2026

Our party of 5 family members (3 seniors) had a great tour of Sicily. The accommodations were all amazing and luxe in central locations so we could easily walk to restaurants and shopping as requested. Gianluca and our Palermo suites were especially impressive. Our guides (Marcella in Palermo and Grazia in Catania were fun and knowledgeable ; and drivers ( Giulia, Giuseppi and Francisco and. Maurizio) were prompt friendly and helpful. Thanks for a memorable trip!

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Mar 03, 2026

Dear Jonnie, thank you so much for your kind words! We’re delighted to hear that you had such a wonderful time exploring Sicily. I’ll be sure to pass along your feedback to your guides and drivers. They’ll be thrilled to know they helped make your trip so special. It was a pleasure planning this journey for you, and we look forward to helping you plan your next adventure. All the best, Rita and the Espíritu Travel Team 🥰

The Algarve and two Women
Portugal | Feb 18 - Feb 25, 2026

Paula
Paula S.
Bradenton, FL, USA | Reviewed on Feb 28, 2026
Our trip to the Algarve as fabulous. Joao was wonderful in planning out trip for two solo women travelers. We are experienced travelers so Joao planned the trip in a way that suited our requests. I know he had no control over the weather… but he did an amazing job. We traveled in February and risked the rainy season. We were so lucky to have spectacular weather the entire week….. thank you Joao! Read more

Our trip to the Algarve as fabulous. Joao was wonderful in planning out trip for two solo women travelers. We are experienced travelers so Joao planned the trip in a way that suited our requests. I know he had no control over the weather… but he did an amazing job. We traveled in February and risked the rainy season. We were so lucky to have spectacular weather the entire week….. thank you Joao!

Hotel Reviews
Meliá Lisboa Aeroporto
Lisbon

A quick stay before the flight. Did use the were sauna and that was a nice experience. Breakfast was served early so we were able to have some before an early flight. Airport transportation was good but the van for the early am flights filled fast so give yourself some extra time

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palacio de Tavira
Tavira

This hotel was in a perfect location walkable to a lot. Unfortunately if you have a rental car, there is no parking . We stayed there 3 nights and needed assistance by the hotel staff to find parking many blocks away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Sagres
Sagres
Authenticity & Character
The view
Location
The Pousada in Sagres is a beautiful boutique hotel with an amazing view. Breakfast was lovely. Dinner a bit slow
Staff
Cleanliness & Comfort
Activity Reviews
E-Bike Tour in Lagos - Fun Tour to Luz
E-Bike Tour in Lagos - Fun Tour to Luz
Portugal

We were two women and the only cyclists that day. One of us an experienced cyclist and the other a beginner. She was very nervous and it was a challenging ride for her… even on an e bike. I think the ride leader could have been more attentive to her abilities and needs. But this was a great way to see the area in the first couple days of our trip to the Algarve.

Quality of Experience
Guides, Drivers and Staff
Cooking Class in Lagos
Cooking Class in Lagos
Portugal

So much fun and the owners delightful . Highly recommend

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Feb 28, 2026

Who said I didn’t have control of the weather :p I’m happy you and Melanie had a good time here :)

Magical Sri Lanka ✨🌿
Sri Lanka | Feb 23 - Feb 27, 2026

Claire
Claire M.
East Chattanooga, TN | Reviewed on Feb 28, 2026
The Kimkim travel team, especially Shalindra, planned an absolutely magical 5 day trip to Sri Lanka for us!
Kanishka was our guide and we cant rate his guide and chauffeur skills highly enough! He is a genuinely kind and knowledgeable person!
He anticipated our every need with every excursion, and once he got to know us, even planned a few unexpected ones that turned out to be some of our very favourite memories.
Please recommend him HIGHLY to ALL of your clients and we will do the same...
Read more

The Kimkim travel team, especially Shalindra, planned an absolutely magical 5 day trip to Sri Lanka for us!
Kanishka was our guide and we cant rate his guide and chauffeur skills highly enough! He is a genuinely kind and knowledgeable person!
He anticipated our every need with every excursion, and once he got to know us, even planned a few unexpected ones that turned out to be some of our very favourite memories.
Please recommend him HIGHLY to ALL of your clients and we will do the same once we get back to Abu Dhabi!
The Deer Park and Amaya Hills hotels were among some of the best we’ve ever stayed in and the staff are super friendly and accommodating.
The elephant safari in Minneriya, Dambulla Rock Temple, Kandy, Temple of the Sacred Tooth, Lion Rock and bathing the elephants at the elephant orphanage are absolute must sees!
Sri Lanka is a magical country and we will definitely be visiting again!!

Local specialist: Shalindra Samarakoon
Shalindra
Shalindra Samarakoon
Local specialist in Sri Lanka | Replied on Feb 28, 2026
Hi Claire, Thank you so very much for your heartfelt review & comments!
I'm more than happy that you enjoyed your short vacation in Sri Lanka and experienced our local hospitality & much more with our guide Kanishka. And I'm truly honoured to be your local travel expert who planned your holiday as per your expectations.
Please do spread your wonderful experience about Sri Lanka to your family & friends who would like to visit Sri Lanka.
Our beautiful Island has so much to offer & I invite...
Read more

Hi Claire,

Thank you so very much for your heartfelt review & comments!
I'm more than happy that you enjoyed your short vacation in Sri Lanka and experienced our local hospitality & much more with our guide Kanishka. And I'm truly honoured to be your local travel expert who planned your holiday as per your expectations.
Please do spread your wonderful experience about Sri Lanka to your family & friends who would like to visit Sri Lanka.
Our beautiful Island has so much to offer & I invite you to come again to Sri Lanka to discover & explore more of our hospitality & experiences.

Stay connected with Kimkim Travel!
I'm always available for any future requirements of trip planning to Sri Lanka.

Thank you,
Shalindra

Hi. We had. A wonderful time. Philip our gu...
Austria | Feb 14 - Feb 21, 2026

Reham
Reham H.
Portland, OR | Reviewed on Feb 28, 2026
Hi. We had. A wonderful time. Philip our guide for our Hallstatt road trip was so knowledgeable and friendly. We appreciated the flexibility to tailor the trip as we went along. The zoo visit in Austria was so special. Georgia enjoyed the animas immensely and learning more about them.
I ended up going on the city tour solo with Christina which I enjoyed so much. She was also so knowledgeable about the city’s history and I enjoyed chatting with her.
Overall a great trip and Camila...
Read more

Hi. We had. A wonderful time.

Philip our guide for our Hallstatt road trip was so knowledgeable and friendly. We appreciated the flexibility to tailor the trip as we went along.

The zoo visit in Austria was so special. Georgia enjoyed the animas immensely and learning more about them.
I ended up going on the city tour solo with Christina which I enjoyed so much. She was also so knowledgeable about the city’s history and I enjoyed chatting with her.
Overall a great trip and Camila and her team were in touch with us thoughout and available when we needed help.

Hotel Review
IMLAUER HOTEL PITTER Salzburg
Salzburg

This hotel was fine but didn’t provide the aesthetic we prefer when traveling. It felt like more of a mass travel hotel vs a define boutique hotel or a luxury property as we had wanted. It didn’t feel special at all. The staff there was nice however and we had no issues. We didn’t feel that we got what we paid for with this hotel. The cost of our trip was almost $5K pp and this hotel was under $300/night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kamilla SR.

We were very pleased Came...
Vietnam | Feb 23 - Feb 27, 2026

S
Suzanne D.
Brookhaven, GA | Reviewed on Feb 28, 2026
We were very pleased with the service of Camellia and the guides and accommodations she lined up for us. Read more

We were very pleased with the service of Camellia and the guides and accommodations she lined up for us.

Hotel Reviews
Renea Cruise

Overall very enjoyable.

Authenticity & Character
Location
Staff
They refused to take a charge card and we weren’t aware of that ahead of time.
Cleanliness & Comfort
Did not like being charged for water during meals.
Hanoi Boutique Hotel
Hanoi

Great location in the midst of the Old Quarter. Very nice and kind staff. Nice breakfast included. Not a luxury stay but more than adequate.

Authenticity & Character
Location
Close to everything in the Old Quarter
Staff
Cleanliness & Comfort
A/C leaked water all over my clothes on the luggage rack
Activity Review
Hanoi City Tour of Capital of Vietnam
Hanoi City Tour of Capital of Vietnam
Hanoi

Very good guide. Jimmy did a very good job. We saw most of the highlights on our tour.

Quality of Experience
Food
Guides, Drivers and Staff
All on time, communicated well
Transport
Local specialist: Camellia Nguyen

Hilda was great
Japan | Feb 19 - Feb 26, 2026

J
jeremy f.
Dallas, TX | Reviewed on Feb 27, 2026

Hilda did a wonderful job coming up with things to do and then coordinating everything. I had no idea where to start. I told her what kind of things we like to do and she designed a great trip centered around what we like to do. She also stayed in contact with us throughout the trip and made sure we knew how to navigate all of the travel between cities.

Local specialist: Hilda Yang
Hilda
Hilda Yang
Local specialist in Japan | Replied on Mar 04, 2026

Hi Jeremy,
Thank you so much for your kind words! I’m really glad I could help bring it all together—thank you for trusting me with your trip, and I’d love to help you plan another adventure anytime in the future.
Warm regards,
Hilda

We can not express how wonderful our intro to...
India | Feb 11 - Feb 24, 2026

P
Paulina L.
Newark, NJ | Reviewed on Feb 27, 2026
We can not express how wonderful our intro to India with Wind Horse via Kim Kim was from start to finish! Our lives are quite busy so we handed over the arduous task of trip planning our Golden Triangle and Rajasthan tour to Rajat who gave us multiple options and the flexibility to change itineraries to our liking. India is a large country and our google searches frequently mentioned the need to plan local transport well in advance, so if early planning is not your strong suit, Kim Kim is... Read more

We can not express how wonderful our intro to India with Wind Horse via Kim Kim was from start to finish! Our lives are quite busy so we handed over the arduous task of trip planning our Golden Triangle and Rajasthan tour to Rajat who gave us multiple options and the flexibility to change itineraries to our liking. India is a large country and our google searches frequently mentioned the need to plan local transport well in advance, so if early planning is not your strong suit, Kim Kim is well worth the money.

Our guide Rahul was friendly, experienced, and knowledgeable answering our probing questions with ease. Flexibility continued to be demonstrated while on our tour, when we decided to deviate from our itinerary with a palm reading. We simply asked Rahul if he knew of a good one and within minutes an appointment was confirmed! Then miraculously we were given the option to attend a polo game since it happened to be polo season and low and behold we also met the maharaja of Jaipur after his play! We were able to push our plans to the next day so we didn’t miss a beat. Rahul even assisted my husband in setting up a romantic birthday dinner. He was just wonderful throughout the entire experience.

During the trip, Rajat checked in on us regularly and was extremely helpful in assisting in delivering my forgotten items at a hotel to our next destination. Our driver Rajendra navigated the wild congested roads of India and got us to our destinations safely and smoothly.

Only thing I would change is the location of the hotels. We tend to like to explore the city at night but many of our hotels while still in the city, were just a bit far on foot from the center. Locations made sense to avoid traffic but this was really on me for not researching with my own needs in mind before confirming the itinerary as the option to change hotels was available.

Because of this experience, I would without a doubt use Wind Horse/Kim Kim again for future plans to India.

Local specialist: Rajat Gupta
Rajat
Rajat Gupta
Local specialist in Delhi | Replied on Feb 28, 2026
Dear Paulina, Thank you so much for your incredibly kind and thoughtful words. It truly means a lot. It was an absolute pleasure planning your India trip and seeing how beautifully everything unfolded for you both. India can feel overwhelming to plan from afar and I am so glad you felt supported throughout the process. I will be sure to pass your kind words on to Rahul and Rajendra. They will be very happy to know they made your experience even more special. The polo match and meeting the... Read more

Dear Paulina,

Thank you so much for your incredibly kind and thoughtful words. It truly means a lot. It was an absolute pleasure planning your India trip and seeing how beautifully everything unfolded for you both. India can feel overwhelming to plan from afar and I am so glad you felt supported throughout the process.

I will be sure to pass your kind words on to Rahul and Rajendra. They will be very happy to know they made your experience even more special. The polo match and meeting the Maharaja of Jaipur were certainly unforgettable moments!

Thank you as well for your honest note about hotel locations. That feedback is very valuable and it helps future travelers think about what suits their travel style best.

It was a complete joy hosting you in India and I truly hope our paths cross again for another adventure.

Warm regards,
Rajat

Our family had a wonderful time in Cartagena....
Colombia | Feb 17 - Feb 24, 2026

Miguel
Miguel T.
Newark, NJ | Reviewed on Feb 27, 2026
Our family had a wonderful time in Cartagena.
Our driver Julio and our guide Gustavo were very knowledgeable and very friendly.
Our one day tour of Barranquilla was also very enjoyable, our guide Álvaro gave us a very good overview of the city and all the places of interest.
Our only bad experience was at isla del Rosario where the first of our two day stay there was no running water, not to take a bath or use the toilet, also I had a rash on my torso that looked like bedbugs bites. Other...
Read more

Our family had a wonderful time in Cartagena.
Our driver Julio and our guide Gustavo were very knowledgeable and very friendly.
Our one day tour of Barranquilla was also very enjoyable, our guide Álvaro gave us a very good overview of the city and all the places of interest.
Our only bad experience was at isla del Rosario where the first of our two day stay there was no running water, not to take a bath or use the toilet, also I had a rash on my torso that looked like bedbugs bites. Other than that the food was delicious and the personnel very friendly.

Hotel Review
Hotel San Pedro de Majagua
Isla Grande

There was no running water on the first of our two day stay. I had a rash on my torso that looked like bedbugs bites. Other than that the food was delicious and the personnel very friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cartagena City Tour
Cartagena City Tour
Cartagena

Our guide Gustavo and driver Julio were very capable and gave us a very good tour of Cartagena.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the National Aviary of Colombia
Visit the National Aviary of Colombia
Colombia

Beautiful place with many birds of different species and a show at the end showing the bird’s capabilities.

Quality of Experience
Guides, Drivers and Staff
Transport
Barranquilla Express Tour
Barranquilla Express Tour
Colombia

Our guide Álvaro gave us a very good tour of Barranquilla, the Malecón with statues of Shakira and Sofía Vergara. Also a visit to Museo del Carnaval.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San Agustín, Huila, Colombia | Replied on Feb 28, 2026
Dear Miguel, Thank you so much for your thoughtful feedback. We’re truly delighted to know that you and your family had such a wonderful time in Cartagena and enjoyed the tours; that means a lot to us. We’re very sorry for the inconvenience you experienced during your stay in Isla del Rosario. Even though the water issue was resolved, we completely understand how uncomfortable that must have been. We also appreciate you mentioning the rash and will carefully follow up with the hotel... Read more

Dear Miguel,

Thank you so much for your thoughtful feedback. We’re truly delighted to know that you and your family had such a wonderful time in Cartagena and enjoyed the tours; that means a lot to us.

We’re very sorry for the inconvenience you experienced during your stay in Isla del Rosario. Even though the water issue was resolved, we completely understand how uncomfortable that must have been. We also appreciate you mentioning the rash and will carefully follow up with the hotel regarding this matter.

Thank you again for sharing your experience with us. We truly value your feedback, and we hope to welcome you and your family back to Colombia in the future to continue exploring the many beautiful corners of our country.

Warm greetings from the south of Colombia,
Cristina

Puerto Viejo, the BriBri tour is amazing
Costa Rica | Feb 16 - Feb 24, 2026

Susan
Susan O.
Los Angeles, CA | Reviewed on Feb 27, 2026
All of the guides were excellent. We especially liked the Sloth tour in La Fortuna because it turned out to be a private tour and the tour guide (I can’t remember her name) was able to take pictures with my phone through her telescope. In Puerto Viejo, we enjoyed meeting Andres for the BriBri tour, which was the best of the trip hands down. Amazing family and culture. Shout out to Nelson, our friendly driver! Read more

All of the guides were excellent. We especially liked the Sloth tour in La Fortuna because it turned out to be a private tour and the tour guide (I can’t remember her name) was able to take pictures with my phone through her telescope.

In Puerto Viejo, we enjoyed meeting Andres for the BriBri tour, which was the best of the trip hands down. Amazing family and culture. Shout out to Nelson, our friendly driver!

Hotel Reviews
Cariblue Beach & Jungle Resort
South Puerto Viejo

Our room was great, a bit removed from the lobby, but there were some less desirable rooms, two stories and near the street, which would be noisy. Our room was like a thatched roof hut, very private and quiet. It would’ve been nice to have a coffee machine, but there was a small refrigerator in the room.

Authenticity & Character
Total rainforest vibe. There were monkeys, birds, lots of agoutis and spiders too. Beautiful setting.
Location
I enjoyed being near the beach about a mile from town yet still having a few restaurants nearby.
Staff
Cleanliness & Comfort
Clean and comfortable. Towels were clean but sort of threadbare.
Montaña de Fuego Mountain Resort & Spa
La Fortuna

Wonderful, clean rooms and nicely spaced out bungalows. The breakfast was excellent. The all inclusive dinners were good but not great.

Authenticity & Character
The hotel is comprised of bungalows so it felt very private. I heard from other travelers in different hotels that they had noisy upstairs neighbors. Our room also had a roofed outdoor area with chairs and a coffee machine!
Location
We had an impressive view of the Arenal Volcano.
Staff
Everyone was friendly
Cleanliness & Comfort
Rooms were spacious and the linens were nice. Very clean.
Local specialist: Gustavo Camperos

A trip of a lifetime
Morocco | Jan 22 - Feb 5, 2026

Christie
Christie M.
United Kingdom | Reviewed on Feb 27, 2026
Our trip to Morocco was truly the trip of a lifetime. The itinerary created by Hassan was expertly designed with the perfect balance of structured tours and free time, allowing us to see the highlights without ever feeling rushed. Too often, vacations can feel like a marathon, but this schedule offered the perfect mix of structured tours and unstructured free time. We never felt rushed, and we had plenty of opportunities to wander or enjoy a mint tea at our own pace. The real secret to... Read more

Our trip to Morocco was truly the trip of a lifetime.

The itinerary created by Hassan was expertly designed with the perfect balance of structured tours and free time, allowing us to see the highlights without ever feeling rushed. Too often, vacations can feel like a marathon, but this schedule offered the perfect mix of structured tours and unstructured free time. We never felt rushed, and we had plenty of opportunities to wander or enjoy a mint tea at our own pace.

The real secret to our trip’s success was our driver and guide, Mohammed. He was absolutely fantastic—professional, knowledgeable, personable and always went the extra mile to ensure we were comfortable and happy. All of our local city guides were equally impressive, bringing the history of Morocco and the Medinas to life.

Everything was seamless, authentic, and unforgettable. We can’t wait to go back and book through this team again!

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech
Caravane
Ouarzazate
Dar Rihana Dades
Douar Aït Ouffi
Tiziri Luxury Camp
Merzouga
Villa Pomme d'Or
Midelt
Riad Farouzi Fes
Fes
Riad Nila
Chefchaouen
Riad Kalaa
Rabat
Riad Chergui
Marrakech
Activity Reviews
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Morocco
Guided Tour of Aït Benhaddou
Guided Tour of Aït Benhaddou
Morocco
Boumalne Dades to  Aït Benhaddou via Ouarzazate
Boumalne Dades to Aït Benhaddou via Ouarzazate
Morocco
Hiking & Cultural Immersion in the Atlas Mountains
Hiking & Cultural Immersion in the Atlas Mountains
Boumalne Dades
 Erg Chebbi – Tinejdad – Todra Gorges – Tinerir – Dades Gorge( 4 Hours)
Erg Chebbi – Tinejdad – Todra Gorges – Tinerir – Dades Gorge( 4 Hours)
Morocco
Merzouga Area  Desert  advanture
Merzouga Area Desert advanture
Merzouga
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga
Transfer to Merzouga via Erfoud, Saharan Camel Ride
Morocco
Fes to Midelt via High Atlas Mountains
Fes to Midelt via High Atlas Mountains
Morocco
Dinner with a local Family in Fes
Dinner with a local Family in Fes
Fes
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes
Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis
Transfer to Fes: Volubilis, Moulay Idriss & Meknes
Transfer to Fes: Volubilis, Moulay Idriss & Meknes
Morocco
Explore the Blue City
Explore the Blue City
Chefchaouen
Rabat Guided Tour : Hassan Tower, Salé, & the Oudaya
Rabat Guided Tour : Hassan Tower, Salé, & the Oudaya
Rabat
Casablanca - Landmarks, Culture & Coastal Charm
Casablanca - Landmarks, Culture & Coastal Charm
Morocco
Marrakech Food Tour
Marrakech Food Tour
Marrakesh
Visit Majorelle gardens
Visit Majorelle gardens
Marrakesh
Private Tour of Marrakech, the "Red City"
Private Tour of Marrakech, the "Red City"
Marrakesh
Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Feb 28, 2026

Hello Christie,
Thank you for your wonderful feedback. I’m glad the itinerary felt relaxed and well‑balanced, and it’s great to hear how much Mohammed and our local guides added to your experience. We’re delighted your journey felt seamless and authentic, and we’d be honored to welcome you back whenever you’re ready to explore more of Morocco.
Regards,
Hassan

Perfect pace through Mexico
Mexico | Feb 14 - Feb 26, 2026

Lynda
Lynda L.
Minneapolis, MN | Reviewed on Feb 27, 2026
Our entire trip was wonderful and went smoothly. Our contact Luz Ma was attentive and checked in daily. Our excursions were perfectly curated and a special shout out to our driver Victor when we were in Merida. Our accommodations were exceptional. Read more

Our entire trip was wonderful and went smoothly. Our contact Luz Ma was attentive and checked in daily. Our excursions were perfectly curated and a special shout out to our driver Victor when we were in Merida. Our accommodations were exceptional.

Hotel Reviews
Hotel Can Cocal eco boutique
El Cuyo

Felt like being with family

Authenticity & Character
So small and eco friendly
Location
At then end of town and short walk to the beach
Staff
Every single person provided great service, Aretzia (maybe spelling wrong) was the perfect initial contact person. She was very helpful with letting us know about the hotel etc… she is so kind and thoughtful. LUIS! Well he made our day everyday. His enthusiasm and joy was contagious. Jose was always interested in talking to us and made us feel like friends. All the staff are exceptional.
Cleanliness & Comfort
Very comfortable bed
Hotel Posada San Juan
Valladolid

This was like coming home every day

Authenticity & Character
Gorgeous rooms and sitting area for breakfast
Location
Not far from the plaza
Staff
Kind and attentive
Cleanliness & Comfort
Loved the sitting area outside the room. Bed comfortable. Quiet
Hacienda Merida
Mérida

Spacious rooms, attentive staff and great location. Wonderful breakfast. Shout out to Armond

Authenticity & Character
High ceilings- “seperate houses” with dedicated pools
Location
East to get to the plaza and trendy 43-47 street
Staff
Always kind and attentive
Cleanliness & Comfort
Overall nice
Activity Reviews
Beach days in El Cuyo
Beach days in El Cuyo
El Cuyo

Just what we hoped for

Welcome to El Cuyo
Welcome to El Cuyo
El Cuyo

El Cuyo is a gem

Quality of Experience
Guides, Drivers and Staff
Transport
The taxi was in poor shape- ripped seats and dirty.
Cooking Cochinita Pib with locals at Yaxunáh
Cooking Cochinita Pib with locals at Yaxunáh
Mexico

Def a highlight of the trip. The education and then able to help with the meal was special.

Food
Cochinita pibil!
Visit to Lol Ha cenote in Yaxunah
Visit to Lol Ha cenote in Yaxunah
Mexico

Not crowded cenote… what a treat!

Quality of Experience
Our guide was so thorough and educational
Guides, Drivers and Staff
Guide was wonderfil
Transport
Uxmal, a city with Puuc style
Uxmal, a city with Puuc style
Mexico

Our guide was so knowledgeable and interesting.

Quality of Experience
Perfect amount of time
Guides, Drivers and Staff
Again…Victor
Transport
Street Food Tour in Merida
Street Food Tour in Merida
Mexico

Laura was the perfect guide. She thoughtfully picked out great places to eat. Her interactions were genuine.

Quality of Experience
Aww
Guides, Drivers and Staff
Víctor from Ricalde was outstanding
Transport
On time and Comfortanle
Local specialist: Hugo Romero

Tim Kim worry free travel in Costa Rica from Kim Kim
Costa Rica | Feb 17 - Feb 26, 2026

Karen
Karen R.
Chicago, IL | Reviewed on Feb 27, 2026
This is the first time we've taken a trip that was pre-arranged with a trip specialist and it went amazingly well. Everything was taken care of for us, from transfers to hotels and outings. It was great to not have to worry about arranging that ourselves. All transfers and trips went smoothly and we didn't have to worry about trying to contact anyone for no shows. We really enjoyed our outings, especially our riverboat experience on the Rio frio with Canoa Aventura And our guide. Jorge. Jorge... Read more

This is the first time we've taken a trip that was pre-arranged with a trip specialist and it went amazingly well. Everything was taken care of for us, from transfers to hotels and outings. It was great to not have to worry about arranging that ourselves. All transfers and trips went smoothly and we didn't have to worry about trying to contact anyone for no shows. We really enjoyed our outings, especially our riverboat experience on the Rio frio with Canoa Aventura And our guide. Jorge. Jorge was amazingly knowledgeable about the local wildlife and made our wildlife excursion very enjoyable and educational. We got to see sloths and monkeys and an amazing variety of bird life.
All in all our trip was stress-free for the most part and very enjoyable. We will definitely consider Kim Kim for future trips.

Hotel Review
Hotel Eco Arenal
Fortuna

Beautiful surroundings and atmosphere! Lovely breakfast. Wonderful hostess and staff. The room could use lamps or lower level lighting around the bed for reading. Also, better lighting in the bathroom for applying makeup, shaving, etc.

Authenticity & Character
Beautiful setting. We loved seeing all the colorful birds!
Location
Very convenient location for driving into La fortuna
Staff
Cleanliness & Comfort
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Feb 27, 2026
Hola Karen,
Thank you so much for taking the time to share your experience. It truly means a lot to us.
We are delighted to hear that your trip went so smoothly and that you were able to fully relax and enjoy every moment without the stress of planning and logistics. Knowing that the transfers, accommodations, and excursions met your expectations is incredibly rewarding for our team. We are especially happy that you enjoyed your riverboat experience on the Río Frio and your time with Jorge.... Read more

Hola Karen,
Thank you so much for taking the time to share your experience. It truly means a lot to us.

We are delighted to hear that your trip went so smoothly and that you were able to fully relax and enjoy every moment without the stress of planning and logistics. Knowing that the transfers, accommodations, and excursions met your expectations is incredibly rewarding for our team.

We are especially happy that you enjoyed your riverboat experience on the Río Frio and your time with Jorge. It is always a joy to know our guests were able to connect with Costa Rica’s incredible wildlife and natural beauty in such a meaningful way.

Thank you again for trusting us with your journey. It was a pleasure helping plan your adventure, and we truly hope to welcome you back to Costa Rica in the future.

Pura Vida,
Yuliana

Chicken Itza and Siam Ka’an were fantastic ex...
Mexico | Feb 17 - Feb 26, 2026

Mexis
Mexis K.
San Jose, CA | Reviewed on Feb 27, 2026
Chicken Itza and Siam Ka’an were fantastic experiences made eve better by our guides. Ana Sophia did an outstanding job planning the trip and itinerary. Once there, our local specialist Luz arranged for pickup and all the on-the-ground coordination as well as informing us the night before what the next day’s activities will be. Read more

Chicken Itza and Siam Ka’an were fantastic experiences made eve better by our guides. Ana Sophia did an outstanding job planning the trip and itinerary. Once there, our local specialist Luz arranged for pickup and all the on-the-ground coordination as well as informing us the night before what the next day’s activities will be.

Hotel Review
Blue Diamond Luxury Boutique Hotel
Playa del Carmen

A nice hotel, but maybe getting a bit long in the tooth. Helpful staff. The pool is nothing special and the beach is just okay. It was all inclusive so food and drinks are part of the package. Be sure to bring ample cash and make sure to tip, and tip often. Three large projects are being developed right next to it which may be a bit overwhelming in the future. I’d give the Blue Diamond a solid four stars…but definitely doesn’t approach a five-star property.

Authenticity & Character
Nice gardens.
Location
It’s going to get pretty crowded in that neighborhood in the next couple of years.
Staff
Very helpful staff…be sure to show your appreciation by tipping.
Cleanliness & Comfort
The rooms are nice and spacious
Activity Reviews
Thank you!
Thank you!
Mexico
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Playa del Carmen (afternoon)
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Playa del Carmen (afternoon)
Playa del Carmen

Beautiful area. Lots of wildlife. Great boating experience.

Quality of Experience
Food
Guides, Drivers and Staff
Fantastic guide and boat driver. They spotted a lot of wildlife
Transport
Cooking Class in the Mayan Community Nuevo Durango: A local feast!
Cooking Class in the Mayan Community Nuevo Durango: A local feast!
Mexico

A good authentic experience with a Mayan family. We ground corn, made masa, and made the tortillas. A lovely guide helped with translation and explanation to enhance our experience.

Quality of Experience
Food
Helping to make the meal
Guides, Drivers and Staff
Transport
"Playa del Carmen Authentic Local Experience"
"Playa del Carmen Authentic Local Experience"
Playa del Carmen

Great guide on our food tour. Went to a number of “hole-in-the wall” spots that most tourists would miss.

Quality of Experience
Guides, Drivers and Staff
Transport
Had to arrange for our own transportation for this trip
Local specialist: Ana Sofía Lanz

Alfonso was wonderful at planning a trip with...
Spain | Feb 16 - Feb 22, 2026

R
Rebecca D.
Kansas City, MO | Reviewed on Feb 26, 2026

Alfonso was wonderful at planning a trip without much feed back from me, as i was very pressed for time prior to the trip departure. The guides he hired were AMAZING! Jose was born and raised in Madrid, knew the city and the culture like the back of his hand, and his passion for art history and it’s links to the country were clear in his passionate tour of the Prado. Raquel was born and raised in SEville, and was a true ambassador for the city. Her love for her city and it’s history was clear, and she loved sharing it with us.
Thank you Kim Kim and Alfonso for an amazing Spain trip.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Feb 26, 2026

Excellent.
I’ll tell Jose and Rebecca about your kind words regarding their guiding services.
We wish you the very best!

Valentine is simply the best!
Switzerland | Feb 17 - Feb 23, 2026

Anthony
Anthony D.
Boston, MA | Reviewed on Feb 26, 2026
Valentine is simply the best. She put together an incredible vacation for me and my teenage daughter on very short notice — just two months — and somehow made a magical multi-stop trip across Switzerland that met our requirements (no driving, nice hotels in walking distance to train and fun snow activities in the Alps) As someone who listened to a meticulous planner, I was blown away by her attention to detail. Every piece of the itinerary was thoughtfully designed, organized, and easy to... Read more

Valentine is simply the best. She put together an incredible vacation for me and my teenage daughter on very short notice — just two months — and somehow made a magical multi-stop trip across Switzerland that met our requirements (no driving, nice hotels in walking distance to train and fun snow activities in the Alps)

As someone who listened to a meticulous planner, I was blown away by her attention to detail. Every piece of the itinerary was thoughtfully designed, organized, and easy to follow. And when the inevitable travel hiccups popped up — in our case, winter weather in Switzerland — Valentine and her team at Mobee International were proactive and completely on top of it.

What truly set her apart was the personal touch. She scheduled a video call with me and my daughter early on to hear what we were hoping to experience before planning the trip, checked in with us at multiple points along the way, suggested new opportunities we might enjoy, and made herself available on short notice whenever we needed her. We always felt supported.

I honestly can’t say enough great things about Valentine and her team at Mobee. If you’re looking for thoughtful planning, genuine care, and top-notch service, she’s the one.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Mar 02, 2026

Hello Anthony,
Thank you so much for this incredibly kind review!
It was a pleasure planning this special father-daughter adventure for you both.
Travel always comes with a few surprises, especially in winter, so I’m so glad we could be there to support you every step of the way. Knowing you felt cared for and supported means everything to us.
Thank you again for your trust, I was delighted to create this journey with you! ✨
See you soon in Europe, maybe France or Germany? :)
Valentine

Why travelers love kimkim

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.