Kimkim Trip Reviews

4.8
Based on 21,228 ratings
Read 21,228 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

14-day family trip to Japan
Japan | May 31 - Jun 13, 2026

Josh
Josh B.
Lafayette, CO | Reviewed on Jul 12, 2026

Peter and his team at Oshinobi helped us plan a flawless two-week family vacation to Japan, covering Tokyo, Mount Fuji, Hakone, Osaka, Hiroshima, Kyoto, and Nara. Every single detail was taken care of.

Their customer service is great—when a weather cancellation affected our train schedule, they handled the rebooking immediately and got us back on track later that day. They made sure our trip was incredibly smooth, allowing us to just focus on enjoying our vacation. Thank you, Oshinobi!

Local specialist: Peter Gruenzig-Sugiya
Peter
Peter Gruenzig-Sugiya
Local specialist in Japan | Replied on Jul 15, 2026

Hi Josh,

Thank you so much for taking the time to share your kind words. It truly means a lot to all of us at Oshinobi to hear that your family had such a smooth and enjoyable journey through Japan.

Whenever you're ready to explore another part of Japan, we would be honored to welcome you back and help create another unforgettable journey.

Wishing you and your family all the very best, and thank you again for choosing Oshinobi Travel.

Best regards from Tokyo,
Peter

Unforgettable Trip!
Peru | Jun 26 - Jul 6, 2026

J
Jennifer T.
Boston, MA | Reviewed on Jul 12, 2026
Our family of 5 had an unforgettable trip to Peru! Anne was very helpful and informative in the planning and booking stages of our trip. She was available during our trip as well to answer any questions or to help things run smoothly.
We had a great time at the Explorer's Inn. The accommodations were very nice and the staff was all very helpful and happy to share their beautiful home with us. Raul was a terrific guide. We really enjoyed our rainforest walks, visiting the tower, night...
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Our family of 5 had an unforgettable trip to Peru! Anne was very helpful and informative in the planning and booking stages of our trip. She was available during our trip as well to answer any questions or to help things run smoothly.
We had a great time at the Explorer's Inn. The accommodations were very nice and the staff was all very helpful and happy to share their beautiful home with us. Raul was a terrific guide. We really enjoyed our rainforest walks, visiting the tower, night walks, the clay lick and seeing Giant River Otters at the lake.
We were next in the Sacred Valley where we met Edwar and Guido. They took great care of us exploring the Sacred Valley and Macchu Picchu. Guido was a great driver both in the busy towns and on the winding roads of the valley. Edwar has an amazing amount of knowledge that he openly shared with us. The pace of our days was perfect. It was nice to have such an awesome guide to help navigate the train and 1 day hike on the Inca trail. We also went on a beautiful hike in the Colca Valley and saw Andean Condors. Edwar was the perfect guide both on the nature aspects and historical aspects of our trip.
He has a great energy and was a lot of fun to explore with. Edward and Guido make a great team.
Thank you to all the members of Peruvian Soul and the KimKim team!

Hotel Reviews
Casa San Blas Boutique
Cusco

This boutique hotel was such a nice spot. The staff were very welcoming and friendly. The rooms were unique with plenty of room. It was very comfortable and the location was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Mapi by Inkaterra
Cusco

Macchu Picchu town was so fun! The El Mapi was a very nice hotel right in the middle of town with plenty of shops and restaurants to explore. The staff was very welcoming and both dinner and breakfast were very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ava Valle Sagrado Spot
Urubamba

This hotel was a fun surprise. Although hidden from the main road, as you drive up its a little garden oasis. The rooms were very nice and spacious. The staff was nice and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Explorer's Inn Tambopata

We had a great time at the Explorer's Inn. The rooms were very comfortable and spacious. The lodge was a nice place to relax. The food was delicious and the staff were all friendly and helpful. We loved the boat ride to get to the Inn. Our guide Raul kept us busy exploring the rainforest and the surrounding area. Everything was well planned and organized.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crowne Plaza
Lima

The location in Miraflores was perfect. We were able to walk and explore. The staff was very friendly and helpful. Breakfast was very good .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Jul 13, 2026

Hi Jennifer,

It was truly a pleasure helping your family plan this adventure, and it makes me so happy to hear that Peru left such a special impression on all of you.

I loved reading about your experience, I will certainly share your message with the team; they will be incredibly happy to know they were such an important part of your experience.

Thank you as well for your trust throughout the planning process and for allowing us to be part of such a special family trip.

Thank you for choosing Peru and for allowing us to share our country with you.

Warm regards from Lima,
Anne

Fantastic trip!
Costa Rica | Jul 2 - Jul 10, 2026

meachumdds@gmail.com
[email protected] M.
Chicago, IL | Reviewed on Jul 12, 2026
Fantastic trip! All the drivers were professional and on time, if not early. Hotels were great. Our favorite was Poco a Poco in Monteverde. Communication throughout the trip was easy via the app.
I didn’t have to lift a finger in planning. Will definitely use KikKim again.
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Fantastic trip! All the drivers were professional and on time, if not early. Hotels were great. Our favorite was Poco a Poco in Monteverde. Communication throughout the trip was easy via the app.
I didn’t have to lift a finger in planning. Will definitely use KikKim again.

Hotel Reviews
Hotel & Spa Poco a Poco
Monteverde

6 stars if I could. Beautiful grounds, fantastic food on site(breakfast buffet and restaurant), walkable to restaurants and a couple shops, friendly staff. Everything was above and beyond. Amazing views everywhere. Covered hot tub and pool so can be enjoyed when raining. Free marshmallows for the fire pit. Fun disco bathroom. I could go on and on. Whole family loved this place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

AC in rooms only works with a key that is welded to the room key so it can only be used while you’re in the room and it takes a good hour to cool down when you get back to the room - and that’s with all the fans on. I’m all for conserving energy but even keeping the room at 85° while we were out would have been wonderful to keep the humidity down and allow clothes/swimsuits to dry. The bathroom is never air conditioned. Imagine having an upset stomach in a humid 90° bathroom. Balcony and views were fantastic though and monkeys were everywhere which was fun. Food on the premises was just OK and expensive. Need to call a shuttle to get anywhere on the property or walk up hill on dangerous roads a distance. Staff was friendly and room was clean .

Hotel Los Lagos Spa & Resort
La Fortuna

Friendly staff, great breakfast, clean rooms, fun hot springs pools, waterslide fun for kids. Ambiance was beautiful. Wish we could walk to other restaurants and shopping but that has nothing to do with the hotel, it’s common for the area I think. Uber was easy to use .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting on Naranjo River (Class III & IV)
Whitewater Rafting on Naranjo River (Class III & IV)
Costa Rica

Guide was amazing-he gauged the kind of experience we wanted and tailored the trip to that. For instance, we were more adventurous than the other raft that went with us so our guide made sure to get us fully in the rapids where the other guide was a little more subdued. Guide was very safe and knew the river well. No one fell out unless we wanted to. It was the perfect amount of heart-racing fun. Great pics to buy at the end for $40USD so no need for a waterproof camera. Lunch was typical Costa Rican fare at the end.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

Guide brought a Swarovski spotting scope and took pictures through it and shared them with us. It allowed us to really see animals close up. It was crowded compared to other “hikes” we did on the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

Expected the zip lining to be cool but didn’t expect the beautiful nature walk through the hanging bridges. Guide was so sweet and knowledgeable and truly loved this land. Our family of 4 (2 adult kids)had a fantastic time.

Quality of Experience
Guides, Drivers and Staff
Transport
Cloud Forest Hike in Juan Castro Blanco National Park
Cloud Forest Hike in Juan Castro Blanco National Park
Arenal/La Fortuna

Absolutely beautiful hike with 2 waterfalls and lush scenery. Guide was great and took pictures to share with us afterward. Overall our family of 4 (2 adult kids) had a great time and consider it our favorite hike of our trip. Lunch was great as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jul 14, 2026

Love hearing this, and thank you for the detailed review! Poco a Poco in Monteverde is such a gem and a team favorite. Yes, exactly, not having to lift a finger is exactly what we're going for! We handle all the groundwork so you can enjoy your adventure! 🎉

Thank you for reviewing each individual hotel, as this gives future travelers insight into what to expect. Sorry to hear that Hotel Costa Verde was your least favorite and came with some hiccups with the AC and walkability! But so glad you got to be in nature and see all the monkeys! 🐒

I hope to see you on another KimKim adventure!

Fantastic trip to Peru arranged by Io
Peru | Jun 19 - Jul 4, 2026

Rebecca
Rebecca C.
United Kingdom | Reviewed on Jul 12, 2026
Io helped us plan a fantastic trip to Peru. We requested several iterations of the proposed itinerary across messages and a video call, which Io happily took on board. She also incorporated enabling our group of 4 to do two different activities on one day and then reunite to visit Machu Picchu. Once the trip was booked and paid for, Io was still very helpful with all the various questions we had about details of our itinerary.
As for the actual trip, it was great and all went very smoothly,...
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Io helped us plan a fantastic trip to Peru. We requested several iterations of the proposed itinerary across messages and a video call, which Io happily took on board. She also incorporated enabling our group of 4 to do two different activities on one day and then reunite to visit Machu Picchu. Once the trip was booked and paid for, Io was still very helpful with all the various questions we had about details of our itinerary.
As for the actual trip, it was great and all went very smoothly, we had great guides and drivers and stayed in some extremely nice hotels. The only activity I felt less comfortable about was dressing in traditional local clothes to walk around the lagoon when we visited the Urpis de Antaquillka community in Chinchero. The people were charming, but I just wasn’t sure about the dressing up element of this activity.

Hotel Reviews
Inkaterra Reserva Amazonica
Puerto Maldonado

This place was great - it’s an eco lodge in the jungle and they have done a great job laying on the activities and meals and providing airy accommodation. They do need to make sure the torches they provide work better than the ones we had, which were not good enough for the night walk we went on. We changed to our phone torches instead, and even those aren’t that strong.

Authenticity & Character
All the rooms and restaurants have net walls to keep them airy and free of mosquitoes. There were also mosquito nets over the beds which were lowered while we were out for the evening activities. I liked the addition of the kerosene lantern in the toilet each night so you could find your way to it in the dark, once the electricity went off for the night
Location
Staff
The staff made a huge effort to ensure we were looked after and knew what activities were planned
Cleanliness & Comfort
We appreciated touches like the kerosene lamp mentioned above, and the flip flops - provided while we were at dinner on the first night, after I asked about them.
Costa del Sol Wyndham Cusco
Cusco

This is another well located hotel in the heart of Cusco, with a lovely courtyard. Strangely you had to walk through the restaurant to reach the rooms, which made the restaurant feel a bit like a corridor. The rooms were spacious, but did not feel quite as lovely as the ones we’d already had at the hotels in Colca and the Sacred Valley. It’s inevitable when you stay in a number of hotels during a trip that some feel a bit more special than others. This place was good, but we’d already been spoiled by the hotels just before!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta Posada del Inca
Urubamba

This place was stunning! We could have easily stayed here longer, everything about it was lovely. The rooms were very comfortable, the gardens were beautiful, the location and surrounding scenery was great. The bar and restaurants were also very good - we had one of the best pisco sours of the trip here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Hostería Boutique Hotel
Arequipa

This hotel is in a great central location and is quite charming. Our room had a bath sunk in the floor in the room, which actually seemed a bit of a hazard, especially if you get up to use the toilet in the middle of the night. The other element of this hotel which slightly disappointed us was the way the breakfast buffet was laid out in the courtyard - it was very cold first thing in the morning so everything was freezing to touch, particularly the plates, so all food ended up very cold

Authenticity & Character
Lovely buildings and courtyard
Location
Very central
Staff
Cleanliness & Comfort
Hatun Inti Boutique Machupicchu
Machu Picchu

We were only here for one night to visit Machu Picchu, but it was an extremely nice hotel and we had amazing views from the window over the river

Authenticity & Character
Location
Staff
Very helpful staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

Beautiful hotel with a tranquil spa. We also enjoyed the scenic grounds and seeing the humming birds, parakeets and alpacas in the gardens. The element that could be improved is the restaurant used for evening meals as it felt rather large and lacking in character and atmosphere

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Colca Lodge
Yanque

Fabulous hotel in amazing location. We thoroughly enjoyed using the thermal baths

Authenticity & Character
Location
Beautiful setting in the Colca valley
Staff
All very friendly and helpful
Cleanliness & Comfort
Activity Reviews
Shared Short Inca Trail Trek 2/2: Machu Picchu +Private Guide+Bus RT+Upgrate Oservatory Train
Shared Short Inca Trail Trek 2/2: Machu Picchu +Private Guide+Bus RT+Upgrate Oservatory Train
Peru

Seeing Machu Picchu was incredible. We were blessed with a beautiful clear day with blue skies and sunshine and it all looked amazing. Our guide was brilliant, he told us so much and he was great at taking photos and videos of us!

Quality of Experience
Guides, Drivers and Staff
Private 02-Days Colca Canyon Tour 1/2
Private 02-Days Colca Canyon Tour 1/2
Peru

This was a fantastic trip. Mariel was our guide again and she was great, as was Fernando our driver

Quality of Experience
Guides, Drivers and Staff
Transport
Our car had an issue on the way and we had to wait an hour at a roadside shop for a replacement. These things happen and it can’t be helped, but the delay slightly changed the plans for the day. However Mariel managed it all well
Private Arequipa City tour
Private Arequipa City tour
Arequipa

Mariel was a great guide, and we really enjoyed this city tour

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Io Gillhuber
Io
Io Gillhuber
Local specialist in Peru, Cusco | Replied on Jul 13, 2026

Dear Rebecca, Stephen, Alex and Chelsea,

I would like to sincerely thank you for your wonderful, heartfelt review. We truly appreciate you taking the time to share your genuine experiences and such kind words with us. Feedback like yours means so much to our team, and it helps us continue creating even better experiences for future travelers.

I'm especially happy to know that your time in Peru was filled with unforgettable moments and meaningful memories. It was our pleasure to be part of your journey.

I wish you all the very best, and I'm sending you my warmest regards from Cusco!

Io

Effortless Switzerland
Switzerland | Jul 1 - Jul 8, 2026

B
Brent W.
Chicago, IL | Reviewed on Jul 12, 2026
Effortless Switzerland Overall the trip was exceedingly well planned and the hotel accommodations and in-country travel were excellent. The van drivers were all very helpful, punctual and patient, even when we were delayed getting into the country upon arrival. We loved our hotels and they were ideally located with great services. The tours that were booked provided the right level of engagement and relaxation. I would also like to call out Grizzy the guide who accompanied us on our hiking... Read more

Effortless Switzerland

Overall the trip was exceedingly well planned and the hotel accommodations and in-country travel were excellent. The van drivers were all very helpful, punctual and patient, even when we were delayed getting into the country upon arrival. We loved our hotels and they were ideally located with great services. The tours that were booked provided the right level of engagement and relaxation. I would also like to call out Grizzy the guide who accompanied us on our hiking trip to Lauterbrunnen. She was an exceptional guide in that we had two very different goals. Part of our group wanted a very easy stroll why my sons wanted to do more strenuous hiking. She was able to satisfy both our needs with ease. She was very knowledgeable but not overbearing and provided information far beyond what we needed for the day. She's a treasure!

The other pleasant surprise was the "Fondue in a Backpack". I had moderate expectations for this and thought the whole idea to be a bit trite. However, it turned out to be one of the memorable events as we had very good fondue along the shores of Lake Thunersee on a beautiful summer day in Interlaken.

This was the first time my family traveled with a child (one-year old) but the quality of the accommodations and the thoroughness in transportation planning made it very stress free. I would recommend Kimkim to my friends because of the in-country support you have while traveling and the local insight our travel agents provided while we planned the trip.

Thank you, Brent

Activity Review
Hike in Lauterbrunnen!
Hike in Lauterbrunnen!
Switzerland

Grizzy the guide was amazingly helpful. Of all the guides I have had in managing small and large groups, She is one of the best!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH

At the end of the day, anyone can book a hote...
Denmark | Jul 4 - Jul 10, 2026

J
Jason T.
Greenville, DE, USA | Reviewed on Jul 12, 2026
At the end of the day, anyone can book a hotel or a train ride pretty easily, what really matters though is when something goes wrong. Or flight was cancelled from the US, I contacted KimKim agents and they worked to rebook things for me while I slept. I woke up the next morning with changes to my trip which made the whole thing easier. We enjoyed the recommendations and reservations they made for tours. They have very specific directions for using public transport. Quite frankly, I'd... Read more

At the end of the day, anyone can book a hotel or a train ride pretty easily, what really matters though is when something goes wrong. Or flight was cancelled from the US, I contacted KimKim agents and they worked to rebook things for me while I slept. I woke up the next morning with changes to my trip which made the whole thing easier. We enjoyed the recommendations and reservations they made for tours. They have very specific directions for using public transport. Quite frankly, I'd happily use then again.

Hotel Reviews
Skagen Harbour Hotel
Skagen

We wound up staying in one of their cottages versus the hotel itself. The cottage was good. It was 3 bedrooms, 1.5 bathrooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Copenhagen
Copenhagen

Beautiful hotel with wonderful services. It was right next to the Tivoli and train station

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private 2-Hour Tour — Copenhagen, Your Way
Copenhagen

I've never ridden an e bike. It was pretty easy if you know how to ride a bike in general. It was like someone giving you a gentle push. The tour guide, Sergio, was great and easy to keep up with

Quality of Experience
Guides, Drivers and Staff
Transport
Hygge Tour Copenhagen
Hygge Tour Copenhagen
Copenhagen

I like Michelle. The tour was informational and pretty easy walking with lots of stops.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Jul 13, 2026
Hi, Jason! Thank you so much for your thoughtful review! We're delighted to hear that our team could step in and help when your flight was canceled. Travel disruptions are never fun, so we're glad we were able to rework your itinerary overnight and make things as seamless as possible. It's also wonderful to know that you enjoyed the tour recommendations, reservations, and detailed public transportation guidance. We aim to make every part of the journey feel well-supported, especially when... Read more

Hi, Jason!

Thank you so much for your thoughtful review! We're delighted to hear that our team could step in and help when your flight was canceled. Travel disruptions are never fun, so we're glad we were able to rework your itinerary overnight and make things as seamless as possible.

It's also wonderful to know that you enjoyed the tour recommendations, reservations, and detailed public transportation guidance. We aim to make every part of the journey feel well-supported, especially when plans don't go as expected.

Thank you for trusting us with your trip. We truly appreciate your kind words and would be thrilled to help you plan another adventure in the future!

All the best,
Kadri

Quick, efficient customer service
Vietnam | Jun 17 - Jun 26, 2026

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Berenice M.
Los Angeles, CA | Reviewed on Jul 12, 2026
I absolutely love KimKim! I've used them to plan two trips so far, and I'll definitely continue using them in the future. They tailor each itinerary to fit your budget and make the planning process incredibly easy.
During the trip, they're quick to respond to any questions or concerns, and they're always accommodating if any last-minute requests or changes come up. Their customer service is outstanding, and they truly go above and beyond to make sure you have a great experience.
I highly...
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I absolutely love KimKim! I've used them to plan two trips so far, and I'll definitely continue using them in the future. They tailor each itinerary to fit your budget and make the planning process incredibly easy.
During the trip, they're quick to respond to any questions or concerns, and they're always accommodating if any last-minute requests or changes come up. Their customer service is outstanding, and they truly go above and beyond to make sure you have a great experience.
I highly recommend KimKim to anyone looking for a stress-free, personalized travel planning experience!

Hotel Reviews
Hanoi Boutique Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Happy Life Green Hotel
Ho chi minh city

The smell in the hallways was awful. For several nights it smelled like a sewage pipe had broken. The walls are super thin. You could hear everything at night and during the day. The cleaning staff was obnoxiously loud -screaming and shouting at each other as they cleaned the rooms: Slamming doors at all hours of the day and night. You really get what you pay for - but in this case even less.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yarra Ocean Suites Danang

Great, good breakfast, a bit loud at night, right in front of night club.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Camellia Nguyen

Highlights of Colombia
Colombia | Jul 2 - Jul 11, 2026

A
Ann M.
Chicago, IL | Reviewed on Jul 12, 2026
This is the first time we used Kim Kim and would use them again. Jose Luis, Anderson and Eddie were the best tour guides in all of Colombia. The drivers were also great, arriving on time and staying close by so after our tours we would be ready for our next adventure. In Bogota we saw the Boltero museum, Gold Museum , Salt Cathedral and the City Center , all were interesting and would recommend when visiting Bogota. While traveling through Medellin we saw Communa 13, Flower Tour, Coffee Tour... Read more

This is the first time we used Kim Kim and would use them again. Jose Luis, Anderson and Eddie were the best tour guides in all of Colombia. The drivers were also great, arriving on time and staying close by so after our tours we would be ready for our next adventure. In Bogota we saw the Boltero museum, Gold Museum , Salt Cathedral and the City Center , all were interesting and would recommend when visiting Bogota. While traveling through Medellin we saw Communa 13, Flower Tour, Coffee Tour and the Lake Overlook/rock hike, it was great. Each experience was vastly different from the others and we all enjoyed of Medellin. We ended our trip in Cartagena with a food tour which was delicious. We went to the beach sunset drumming ritual which we all chose as one of our favorite experiences . Our last morning we did the city tour including the castle which was a great way to end our trip. I appreciated all the hotels chosen for us, they were clean, safe and had breakfast included in our stay. There were a couple of times I had to communicate with the trip organizers via WhatsApp and they were quick to respond. We needed two in country flights arranged for us and the boarding passes were sent to us and it was well organized. Michael and his team were attentive to all details which was appreciated. I could not have planned a trip like this on my own, their expertise was invaluable.

Hotel Reviews
Isla del Pirata Hotel
Rosario Island - Cartagena

A few things you need to know before heading to the island. 1. If you are staying there you arrive at 9 in the morning and can’t get into your room until 3. 2. They cut off power for 2-3 hours every day in the afternoon. 3. They have a big menu but quite a few items are not available. 4. The trip back in the afternoon was rough seas and many people on our boat were vomiting. 5. DO NOT spend the money on the snorkel trip, some fish, dead coral, very underwhelming . Snorkel around the island, we saw some cool stuff though the coral was not good. 6. There is no AC so if you need a break from the heat just know this ahead of time. As an aside my husband and I both had some GI upset that sidelined us for 12 hours. Our group would have chosen and extra day in Cartagena rather than this excursion. I will say the people/employees of the island were nice and attentive to their guests. The area was clean as could be as there are limitations to cleaning on a small island.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ESTELAR La Fontana Hotel
Bogotá
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jul 14, 2026
Dear Ann,
Thank you so much for taking the time to write such a thoughtful and detailed review. It truly means a lot to me and the entire team. I was especially happy to read that you enjoyed the different regions of Colombia and that each destination offered such unique experiences. Your kind words about our guides and drivers, and the organization of the trip will certainly be shared with everyone involved. They will be delighted to know they helped make your journey so memorable. I was...
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Dear Ann,
Thank you so much for taking the time to write such a thoughtful and detailed review. It truly means a lot to me and the entire team. I was especially happy to read that you enjoyed the different regions of Colombia and that each destination offered such unique experiences. Your kind words about our guides and drivers, and the organization of the trip will certainly be shared with everyone involved. They will be delighted to know they helped make your journey so memorable. I was also sorry to hear that Isla del Pirata did not fully meet your expectations, especially since it had been recommended to you by your friend. I really appreciate your feedback on it. It was a real pleasure planning this journey with you, and I hope Colombia has left you with many wonderful memories. If you ever decide to return, there are still so many incredible places waiting to be discovered.
Thank you again, and I wish you and your family all the best!
Warm regards,
Michael & The Chaska Tours Team

Excellent vacation!
Japan | Jul 2 - Jul 11, 2026

A
Alissa L.
Seattle, WA | Reviewed on Jul 11, 2026
All our guides were wonderful. Hana in particular gave us such a wonderful and in depth tour in Asakusa, a market and introduction to Shibuya. Our favorite activities were tea ceremony, dinner with the Geico, and our night at the hot springs hotel in Hakone. All of our hotels were pleasant stays with easy access to stations for getting to activities. We appreciated the WhatsApp chat to ask questions and receive assistance along the way. It eased our planning to have someone take care of... Read more

All our guides were wonderful. Hana in particular gave us such a wonderful and in depth tour in Asakusa, a market and introduction to Shibuya. Our favorite activities were tea ceremony, dinner with the Geico, and our night at the hot springs hotel in Hakone. All of our hotels were pleasant stays with easy access to stations for getting to activities. We appreciated the WhatsApp chat to ask questions and receive assistance along the way. It eased our planning to have someone take care of the train tickets and help us figure out how to navigate the Shinkansen system. We had a wonderful trip!

Activity Reviews
Best of Shibuya Food Tour
Best of Shibuya Food Tour
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Experience Old and Nostalgic Tokyo: Yanaka Walking Tour
Experience Old and Nostalgic Tokyo: Yanaka Walking Tour
Tokyo

Miyuki was a great guide and we enjoyed Yanaka.

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour
Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour
Kyoto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Relaxing Evening: Private Onsen and Kaiseki Dinner
Relaxing Evening: Private Onsen and Kaiseki Dinner
Hakone
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Hakone!
Welcome to Hakone!
Hakone

We enjoyed Hakone! We spent our afternoon at the open air museum, which was incredible. The stay at our hotel springs hotel was very unique and special: the location, the room, the hot springs, and the meals were all lovely.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Walking Tour in Dotonbori and Shinsekai
Osaka Local Foodie Walking Tour in Dotonbori and Shinsekai
Japan

Rio was a lovely guide. She was pleasant and gave us a lovely experience to take in a food experience at a slower pace and truly relax and enjoy foods.

Quality of Experience
Guides, Drivers and Staff
Transport
Tea Ceremony in Kyoto (Private)
Tea Ceremony in Kyoto (Private)
Japan

This was so special. We learned so much and loved making matcha for each other. Our instructor was so patient with us as we learned and helped us understand and gave us a wonderful experience. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner with Maiko in a Traditional Kyoto Style Restaurant Tour (Small Group)
Dinner with Maiko in a Traditional Kyoto Style Restaurant Tour (Small Group)
Kyoto

This was an incredible, special, once in a lifetime experience. We loved it and highly recommend it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Crowd-Free Kyoto: Fushimi Inari, Nijo Castle & Kinkaku-ji
Crowd-Free Kyoto: Fushimi Inari, Nijo Castle & Kinkaku-ji
Kyoto

Tom was an enthusiastic and informative guide. We saw interesting sites and he helped guide us and teach us in the best ways. He took the time to understand our knowledge and interests and adapted to make sure he was giving us the best experience. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Early Morning Tour: Asakusa, Tsukiji Market, Meiji Shrine & Shibuya Crossing
Tokyo Early Morning Tour: Asakusa, Tsukiji Market, Meiji Shrine & Shibuya Crossing
Tokyo

Hana was an amazing guide! This tour is a must-do. We learned so much from her, she set a pace and covered a manageable amount of activities. She helped us find the best and most local foods to sample at the market. This trip was fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Tokyo, Japan | Replied on Jul 13, 2026
Hi Alissa, welcome back home! I hope you're recovering well and settling back into your routine after your trip. Thank you so much for your kind review. I'm so happy to hear you had such a great time in Japan! It's wonderful to know that you enjoyed your time with Hana and that the tea ceremony, dinner with the geiko, and your stay in Hakone were some of the highlights of your journey. I'm also glad that the hotels, train arrangements, and WhatsApp support helped make things easier along the... Read more

Hi Alissa, welcome back home! I hope you're recovering well and settling back into your routine after your trip.

Thank you so much for your kind review. I'm so happy to hear you had such a great time in Japan! It's wonderful to know that you enjoyed your time with Hana and that the tea ceremony, dinner with the geiko, and your stay in Hakone were some of the highlights of your journey. I'm also glad that the hotels, train arrangements, and WhatsApp support helped make things easier along the way.

Thank you for letting my team and me be part of your Japan adventure with your friend Diana. It was a pleasure helping you plan this trip, and I hope we can help you explore Japan again someday!

Japan will be waiting for you both!

Warm regards,
Leny

Italy/France Trip
Italy | Jul 2 - Jul 11, 2026

M
Michael C.
Nashville, TN | Reviewed on Jul 12, 2026

Chris was an amazing host in the planning stages, execution and support during the trip. Highly recommend.

Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jul 13, 2026

Dear Michael & Dean,

Thank you for your kind words and recommendation, appreciate it. I am happy that all was smoothly executed and that you had an amazing time, along with Christine & Joe. Should you wish to plan a future adventure again, you know where to find me.

Wishing you all the best and a wonderful rest of your summer!

Kind regards,
Chris

A Wonderful Graduation Trip in Iceland
Iceland | Jun 24 - Jun 29, 2026

Carolyn
Carolyn H.
Boston, MA | Reviewed on Jul 11, 2026

Luka planned our trip to Iceland to celebrate my son’s high school graduation and it was fabulous! We enjoyed the planned activities and stops, as well as the suggested extra stops. Our hotels were clean, cozy and comfortable. I did not know much about Iceland, but with the careful planning from Luka, we had no problems navigating and every activity was memorable and fun. My husband and I have three kids(11, 15, and 18) and we all had so much fun!

Local specialist: Luka Matukaite
Luka
Luka Matukaite
Local specialist in Berlin | Replied on Jul 12, 2026

Thank you so much for your kind words, Carolyn! 😊 It was such a pleasure helping you plan this special trip, and I’m so happy to hear you and your family had such a wonderful time in Iceland.
Thank you as well for taking the time to leave a review - it really means a lot. Wishing all five of you many more amazing adventures together, and congratulations once again to your son on his graduation!

Warm regards,
Luka

Twelve days in Sri Lanka
Sri Lanka | Jun 29 - Jul 10, 2026

Michael
Michael M.
Australia | Reviewed on Jul 11, 2026
We completed a 12 day tour of Sri Lanka through the KimKim platform and can report an overwhelmingly positive experience. The booking process was easy and Dhanushka, the local specialist, was very attentive and helpful and provided many other options to craft a holiday that suited our group of 8 adults. He kept in touch throughout our time in Sri Lanka to ensure that things were going well.
We were met at the airport by our tour leader, Ajith, who was both our guide and driver throughout the...
Read more

We completed a 12 day tour of Sri Lanka through the KimKim platform and can report an overwhelmingly positive experience. The booking process was easy and Dhanushka, the local specialist, was very attentive and helpful and provided many other options to craft a holiday that suited our group of 8 adults. He kept in touch throughout our time in Sri Lanka to ensure that things were going well.
We were met at the airport by our tour leader, Ajith, who was both our guide and driver throughout the trip. Ajith was a delightful person to spend the holiday with and provided many other options and experiences through the trip other than just the itinerary. He was helpful and pleasant at all times and provided use with a wealth of information about Sri Lankan culture, history, food and the plants and animals we saw. We appreciated his safe driving through the apparent chaos of the roads of Sri Lanka.
We highly recommend a holiday in Sri Lanka and feel after 12 days we have only just scratched the surface of all the country has to offer. We were met with kindness and a great sense of humour from all those we met. We are grateful for the experience that Dhanushka and Ajith provided and recommend them very highly.

Local specialist: Dhanushka Wijeyekoon
Dhanushka
Dhanushka Wijeyekoon
Local specialist in Sri Lanka | Replied on Jul 11, 2026

Hello Michael,
Thank you so very much for the wonderful review & comments!
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.

Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka

Great planning kimkim!
England | Jun 1 - Jun 14, 2026

C
Connie S.
Dallas, TX | Reviewed on Jul 11, 2026

Our itinerary was just right for us, and the hotels you chose for us were all great! We loved touring the villages nearby, and you helped insure there were no major travel issues. Thank you!

Local specialist: Tetiana Smal

Our tour guides and driver were very friendly...
Peru | Jun 29 - Jul 4, 2026

Agnieszka
Agnieszka G.
Los Angeles, CA | Reviewed on Jul 11, 2026
Our tour guides and driver were very friendly and personal. We felt well taken care of, our guide Esmeralda in Cusco and Roy in Macchu Pichu were very knowledgeable, great for helping with family pictures. Our driver Ramiro was very helpful and friendly. Read more

Our tour guides and driver were very friendly and personal. We felt well taken care of, our guide Esmeralda in Cusco and Roy in Macchu Pichu were very knowledgeable, great for helping with family pictures. Our driver Ramiro was very helpful and friendly.

Hotel Reviews
Casa Andina Standard Machu Picchu
Machu Picchu, Cusco

Nothing to mention about this hotel. It’s just a place to get some sleep before heading to Macchu Pichu. Our room was above train tracks, noisy, hot, no air conditioning. Bathroom are not properly ventilated so they smell moldy.

Sol y Luna Hotel (Relais & Chateaux)
Urubamba

This hotel was amazing ! Grounds are beautiful full of trees and flowers! Staff goes above and beyond to make you feel welcome. Great customer service and frendly staff, Coleen and Sector were our hosts. Thank you for helping our son with his altitude sickness.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abittare Hotels
Cusco

Hotel location is spot on, in the center of the city, very walkable. However hotel is an old building, our room had no windows, heating is not great so it gets chilly.

Authenticity & Character
Location
Center of city and easy to walk
Staff
Cleanliness & Comfort
Local specialist: Johanna Fabian

Memories Made in France
France | Jun 15 - Jun 25, 2026

Jennifer
Jennifer S.
Wake Forest, NC, USA | Reviewed on Jul 11, 2026
Our family just returned from an unforgettable 11-day trip through Provence, the French Riviera, and Paris, and I can't say enough good things about working with Liz and her team. From the moment we landed until the day we flew home, every detail was thoughtfully planned. We traveled from Aix-en-Provence to Nice and then on to Paris, with a perfect mix of guided experiences, free time, and seamless transportation. Every day brought a new adventure, from exploring the stunning Calanques by... Read more

Our family just returned from an unforgettable 11-day trip through Provence, the French Riviera, and Paris, and I can't say enough good things about working with Liz and her team.

From the moment we landed until the day we flew home, every detail was thoughtfully planned. We traveled from Aix-en-Provence to Nice and then on to Paris, with a perfect mix of guided experiences, free time, and seamless transportation. Every day brought a new adventure, from exploring the stunning Calanques by boat, wandering through charming villages, and seeing the breathtaking lavender fields in Provence, to snorkeling in the crystal-clear waters off the Lérins Islands, visiting Monaco and Èze, touring the Louvre, and ending with an evening cruise on the Seine.

The lavender fields were every bit as beautiful as I had imagined, but if I had to choose a favorite destination, it would absolutely be **Nice**. The colorful Old Town, the Mediterranean coastline, the beach clubs, and the relaxed Riviera atmosphere was amazing!

One of the things I appreciated most was having the **Team France** support while we were traveling. Their app made communication incredibly easy, and it was so reassuring to know that if we had a question or needed assistance, someone was just a message away. They responded quickly and handled every little detail, allowing us to simply enjoy our vacation.

Planning a trip for five adults with trains, private transfers, hotels, and multiple tours could have been overwhelming, but Liz made it feel effortless. Everything flowed beautifully, and we were able to focus on making memories instead of worrying about logistics.

If you're considering a trip to France, I highly recommend working with Liz. She created a vacation that was full of unforgettable experiences, beautiful scenery, and just the right balance of adventure and relaxation. It truly was a trip we'll remember for a lifetime.

Activity Reviews
Private Louvre Museum Visit
Private Louvre Museum Visit
Paris

Felix knows his history and brought the art alive with his stories. Def worth having a guide.

Quality of Experience
Guides, Drivers and Staff
Felix knows his history and is a great story teller.
Private Summer Provence Lavender & Gorges du Verdon Day Trip
Private Summer Provence Lavender & Gorges du Verdon Day Trip
Aix-en-Provence

We had a wonderful day with our guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Jul 13, 2026
Jennifer-
Thank you so much for sharing such a thoughtful reflection on your 11‑day journey through Provence, the French Riviera, and Paris. It was an absolute joy to read, and I’m thrilled to hear how meaningful and memorable the experience was for your family.
From the lavender fields of Provence to the colorful streets of Nice and the iconic landmarks of Paris, it sounds like each part of the itinerary offered something special. I’m so glad the mix of guided tours, free time, and seamless... Read more

Jennifer-
Thank you so much for sharing such a thoughtful reflection on your 11‑day journey through Provence, the French Riviera, and Paris. It was an absolute joy to read, and I’m thrilled to hear how meaningful and memorable the experience was for your family.

From the lavender fields of Provence to the colorful streets of Nice and the iconic landmarks of Paris, it sounds like each part of the itinerary offered something special. I’m so glad the mix of guided tours, free time, and seamless transportation helped everything flow comfortably for your group of five — that balance is always something I work hard to get just right.

Your time in Provence sounds wonderful, especially exploring the Calanques by boat and visiting the lavender fields. Those moments are truly unforgettable, and I’m delighted they lived up to your expectations. And I loved hearing how much you enjoyed Nice — the Old Town, the Mediterranean coastline, the beach clubs, and that relaxed Riviera atmosphere really do make it such a standout destination.

It also makes me incredibly happy to hear how helpful the Team France support was throughout your travels. Knowing you had quick, reliable communication and assistance whenever needed is exactly the peace of mind we want our travelers to feel.

Planning a trip with trains, private transfers, multiple hotels, and a variety of tours for five adults can certainly be complex, so it means a lot to hear that the experience felt effortless on your end. That’s always the goal — for you to simply enjoy each day while we take care of the details behind the scenes.

Thank you again for your kind words and for trusting me with such a special trip. I’m so glad it was filled with beautiful scenery, meaningful experiences, and plenty of time to relax and explore. It truly sounds like a vacation your family will remember for a lifetime.

Warmly,
Liz, Dili, Kate, and the rest of your France kimkim team

Eric did an amazing job structuring our trip!...
Iceland | Jun 23 - Jul 4, 2026

S
Susan P.
Chicago, IL | Reviewed on Jul 11, 2026
Eric did an amazing job structuring our trip!! Read more

Eric did an amazing job structuring our trip!!

Activity Reviews
Mega Zipline tour
Mega Zipline tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Husavik Whale Watching
Husavik Whale Watching
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon zodiac boat tour
Jokulsarlon glacier lagoon zodiac boat tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jul 15, 2026

Susan, thank you for your glowing review! I'm delighted to hear you had such a good time :-)

All the best,
Èric

This trip was by far one of the best I've eve...
France | Jul 2 - Jul 10, 2026

B
Brad R.
Phoenix, AZ | Reviewed on Jul 11, 2026
This trip was by far one of the best I've ever been on. Audrey was the reason why. We took our grandson on a trip for his graduation and we're looking for things that he would enjoy and she help in every part possible. Will be using her again soon. Read more

This trip was by far one of the best I've ever been on. Audrey was the reason why. We took our grandson on a trip for his graduation and we're looking for things that he would enjoy and she help in every part possible.

Will be using her again soon.

Hotel Reviews
Hotel 29 Lepic
Paris

The location of this hotel was excellent, they were very accommodating, and the accommodations were good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Hulotte B&B
Amboise

Aggie was the owner and operator of this B&B and it was phenomenal. She poured her heart into homemade jams and breakfast even had cookies when we arrived. Our grandson's view was of the castle, and our view was of the Loire river. Spectacular. If we return, we will definitely stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Castel & Au Loup
Bayeux

We were told that we couldn't stay in the castle and that the apartment would be our best option. While there was no breakfast being served, they did have jams and cereal and milk and juice in the refrigerator. This morning, they brought by bread and a breakfast roll. That was very special. We weren't able to secure the two back doors, which was a disappointment, nor were we able to contact the office staff directly because no one would answer the phone. The location was excellent. The accommodations were fair.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
L'Empire
Paris

OK, she was excellent, not far from all activities. Very clean and modest. Met our needs perfectly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jul 13, 2026

Dear Brad,

Thank you so much; I'm very touched by your message.

It was such a pleasure putting this trip together for you, and knowing that everything was a good fit for you and your grandson makes me really happy. I find it truly lovely when grandparents travel with their grandchildren; these are memories that stay forever.
I'd love to help plan your next trip whenever you're ready!

Warm regards,
Audrey

We had a wonderful time and Norway is a very special place to visit!
Norway | Jul 5 - Jul 9, 2026

PETER
PETER D.
Newark, NJ | Reviewed on Jul 11, 2026
We had a wonderful time and Norway is a very special place to visit. I am sorry that we did not schedule a zoom call with Taylor prior to departure to tweak final details. I do think it would have been very helpful. We left the US on June 25 and did not begin our KimKim portion until July 5. In our communication, this did not get conveyed well. The video Taylor provided did help but a zoom call would have been better. We also should have reviewed KimKim's recommendations closer prior to... Read more

We had a wonderful time and Norway is a very special place to visit.

I am sorry that we did not schedule a zoom call with Taylor prior to departure to tweak final details. I do think it would have been very helpful. We left the US on June 25 and did not begin our KimKim portion until July 5. In our communication, this did not get conveyed well. The video Taylor provided did help but a zoom call would have been better. We also should have reviewed KimKim's recommendations closer prior to departure to confirm that they suited us.

The KimKim app is excellent! User friendly and wonderful to have all tickets and vouchers easily accessible.

KimKim's communication is also superb- they respond to text messages and emails quickly and their responses were clear and helpful.

Hotel Reviews
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen

It was a perfect choice for us. We like to be at the airport the night prior to departure. It was a short walk to the international terminal.

Authenticity & Character
Location
It was at the airport
Staff
The receptionists
Cleanliness & Comfort
The bedroom
Home Hotel Bryggen
Bergen

The hotel was in a great location. The staff- friendly, professional and helpful. It was clean and met our needs. There were many tour groups with us at the hotel. A more elegant, boutique-type hotel would have been our preference. Breakfast and dinner were provided. The breakfast was excellent and the dinner- we did not realize was part of the package so a bonus. It was a buffet and nothing exceptional, but it served its purpose well.

Authenticity & Character
The traditional Norwegian look
Location
It is in the center of the old section, directly across from the harbor
Staff
The waitresses
Cleanliness & Comfort
Activity Reviews
Food & Culture Walk
Food & Culture Walk
Bergen

The tour guide was genuine and passionate about Bergen. The tour was food and culture, but we expected more history of the area as we walked. The fish market and small restaurants on the tour were great, and the selection of food tastings- excellent. Restaurant in the Fish Market that tour guide recommended and it was excellent: Fjellskal

Quality of Experience
Food tastings
Guides, Drivers and Staff
The tour guides authenticity
Transport
Enjoyed the walk!
Fløibanen Funicular Ride
Fløibanen Funicular Ride
Bergen

It is a great view of the city at the top! We did not eat at the restaurant at the top but we heard good things about the quality.

Quality of Experience
There are great children activities at the top- petting zoo with goats, playground, troll structures, etc. It is a great place for families to visit.
Self-Guided Bergen Exploration
Self-Guided Bergen Exploration
Bergen

We enjoyed our self-guided exploration. We walked up to the summit of Mount Floyd and rode the funicular (known as the Floibanen) down. We also walked around Bryggen, the wharf and the fish market and ended the morning with a hotdog from Hungry Dog.

Quality of Experience
The city center is very walkable and enjoyable.
Depart Norway
Depart Norway
Norway

Norway in a Nutshell Sogenfjord Route: Ferry and train rides from Bergen to Oslo Central Station was stunning and an absolute must! It is a very long day. We wish we would have broken up into 2 days and stayed one night along the way- perhaps at Balestrand or Flam. Flam was very busy with many tourists and cruise ships The Flam train- definitely plan to sit on right side for the views. There are also no reserved seats so get in line early. The Kjosfossen Waterfall- beautiful and definitely worth getting off train to see. Bike riding from Myrdal to Flam would have been a fun activity to include. While visiting Flam, there is luggage storage at the tourist center. The train ride from Myrdal to Oslo- very enjoyable and loved the views along the way. Driver from train station to Oslo airport- professional and enjoyed the conversation.

Quality of Experience
The views of the fjords
Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

It was a long day, and we should have researched more. We only had 3 1/2 hours in Rosendale. The tours of the barony and garden did not line up with our time there- we had to select one. There was not enough time to visit the church or to take a hike to the waterfall. Next time, I would plan to spend the night in one of the lovely hotels available. I would also want to explore the National Park. And if time was a concern, I would skip this activity and spend an extra day on the Sogneford Route.

Quality of Experience
spend the night or delete from itinerary
Local specialist: Taylor Hook

Excellent trip through four destinations in Croatia....
Croatia | Jun 25 - Jul 4, 2026

K
Kirstin M.
Philadelphia, PA, USA | Reviewed on Jul 10, 2026
Excellent trip through four stops in Croatia. All of the transportation and guides provided were excellent. The hotels were also exactly what we were looking for. Nikola was very responsive, answered all of our questions and provided us with a detailed plan for the next day each evening. I would highly recommend. Read more

Excellent trip through four stops in Croatia. All of the transportation and guides provided were excellent. The hotels were also exactly what we were looking for. Nikola was very responsive, answered all of our questions and provided us with a detailed plan for the next day each evening. I would highly recommend.

Hotel Reviews
Hotel More
Dubrovnik

Beautiful hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Korcula Hill
Korčula

A bit out of town but was very nice to have the space and the laundry capability.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adriana Hvar Spa Hotel
Hvar

Beautiful hotel in a nice location. Only 4 stars because of the really odd placement of the bathrooms in the middle of the room with all glass walls. This doesn't work well for siblings or friends in a room together. Breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Harmony
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sea Kayak Tour on Korčula
Sea Kayak Tour on Korčula
Korčula

The Sea Kayak Tour on Korčula was really nice. Our guide was attentive and did a great job managing the group, which included another family with younger kids. He made sure everyone kept up and took breaks, offering wine and pastries during stops. The weather was perfect that day, making the kayaking experience enjoyable and not too challenging.

Gourmet Experience at Local Winery
Gourmet Experience at Local Winery
Croatia

The Gourmet Experience at a Local Winery was a bit disappointing. The food was not what we expected, especially given the heat and the time spent there after a hike. The menu was not ideal, featuring hot soup and risotto, which felt heavy in the heat. Additionally, the service was disrupted when the server had a bloody nose and disappeared for a while, leaving our guide to serve the rest of the meal. Overall, it felt like the experience fell apart a bit.

Elafiti Islands - Private Half Day Speedboat Tour
Elafiti Islands - Private Half Day Speedboat Tour
Dubrovnik

The Elafiti Islands Private Half Day Speedboat Tour was a lot of fun. It was a great way to explore the area, and I would definitely recommend it. The experience was smooth and enjoyable with no issues.

Private Island of Hvar Cycling Tour With Lunch/ Dinner
Private Island of Hvar Cycling Tour With Lunch/ Dinner
Croatia

The Private Island of Hvar Cycling Tour with lunch was fantastic. It took us to the backside of the island, away from the usual party scene, which was beautiful and less crowded. The guides, Gorham who drove us and JJ who led the bike ride, were both very entertaining and knowledgeable. Although it was a very hot day, the experience was enjoyable and the scenery stunning. Lunch was included, and while there was some initial confusion about ordering, Nikola was very responsive and helpful in clarifying things. Overall, I would highly recommend this activity.

Private Day Trip to Krka National Park & Šibenik
Private Day Trip to Krka National Park & Šibenik
Croatia

The national park was great and Ivana was also excellent. The lunch at the winery was ok. It was very hot out and the food was very hot soup and risotto and not much else and it took a long time and Ivana ended up having to serve lunch because the waitress became ill. Overall it was a very nice day and we really liked Ivana.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Jul 13, 2026

Hi Kristin,
Thanks for such a nice review! I'm happy you had a great time with your family in Croatia and that everything went smoothly! It was a pleasure planning this with you and Erin, and I'm glad you got exactly what you were looking for! Thank you for choosing Croatia, and I hope to plan another adventure with you someday! 😊
Best regards from sunny Croatia,
Nikola

Pura Vida
Costa Rica | Jun 26 - Jul 4, 2026

Susie
Susie S.
Seattle, WA | Reviewed on Jul 11, 2026

Excellent trip from start to finish! Everything went exactly as planned, and every company we worked with was outstanding. The accommodations, tours, and private transfers all exceeded our expectations. Thank you for making our vacation so seamless and memorable!

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jul 14, 2026

Hola Susie!

Thank you so much for your wonderful review!
It truly means a lot to hear that everything went smoothly from start to finish and that the accommodations, tours, and private transfers exceeded your expectations.

It was our pleasure to help create a seamless and memorable Costa Rica experience for you.

Thank you for trusting us with your vacation, and we hope to welcome you back for another adventure in the future!

Pura Vida,
Olman

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.