Kimkim Trip Reviews

4.8
Based on 22,075 ratings
Read 22,075 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Across Portugal an excellent choice for a first time traveller in Portugal!
Portugal | Sep 12 - Sep 25, 2026

LINDA
LINDA B.
Seattle, WA | Reviewed on Sep 27, 2026
Porto was by far my favorite place. Our driver, Ivo, was entertaining and seemed to enjoy showing off his beloved Porto. The hotel, Porto Bay Flores, was especially wonderful - right in the middle of the action (no cars, just pedestrians) with a lovely outdoor seating area to sit and people watch. An easy walk to shops and food as well. The trip to the Douro Valley was interesting and I would have loved a longer boat ride. The stops at Navarre and Obidos on the way to Lisbon were also... Read more

Porto was by far my favorite place. Our driver, Ivo, was entertaining and seemed to enjoy showing off his beloved Porto. The hotel, Porto Bay Flores, was especially wonderful - right in the middle of the action (no cars, just pedestrians) with a lovely outdoor seating area to sit and people watch. An easy walk to shops and food as well. The trip to the Douro Valley was interesting and I would have loved a longer boat ride. The stops at Navarre and Obidos on the way to Lisbon were also very enjoyable and added dimension to the experience..

Lisbon is a busy city! Our driver, Hugo, did an excellent job driving us to Sintra, Cabo de Roca, and Cascais allowing wonderful stops along the way. He was exceptionally engaged - found us a lovely lunch stop overlooking the ocean. The Valverde Hotel turned out to be a solid choice - offering a sip of Port at night in the library! It was also on a street with shops and restaurants but busy with traffic. The tuk-tuk ride to Belem was entertaining.

The stop in Evora on the way to the Algarve was interesting but since it was a Sunday not everything was open and the town was pretty quiet - were hoping to have an opportunity to learn more about cork but the factory was closed. The Pine Cliffs Resort was beautiful but not a perfect fit. A quieter less family oriented place might have been preferable. Also, I had a very negative experience with the management which completely soured my experience there.
The excursion to Lagos and boat ride to Ponta da Piedade Caves was a good contrast to the Pine Cliffs Resort.

Hotel Reviews
Valverde Lisboa Hotel & Garden
Lisbon

The front desk staff and welcomers at the front door were exceptional. I loved the library and servings of Port. The restaurant was a bit slow on service but the sommelier was very good.

Authenticity & Character
Location
Busy street but shops and restaurant accessible.
Staff
Cleanliness & Comfort
The Pine Cliffs Resort
Apartado, Albufeira

I was treated poorly by the manager on staff at check out which soured my experience. Lots of babies, toddlers and kids so if you are looking for a quiet place, this is not it. Beach is not handicap accessible.

Authenticity & Character
A huge resort - would be good for large family gatherings or golfers
Location
You are isolated once there.
Staff
Front desk staff customer service lacking.
Cleanliness & Comfort
I loved the room and especially the very private balcony
PortoBay Flores
Porto

I loved the location. Also, the amenities - sauna, steam room, and warm pool, were included. The outdoor breakfast seating was lovely - complete with champagne!

Authenticity & Character
Surrounded by beautiful, classic old buildings
Location
Great for people watching
Staff
They were all so good!
Cleanliness & Comfort
Activity Reviews
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

This was a no frills excursion to some really cool geological formations. The boat driver's were great! We had a blast. It was one of the best parts of the whole Portugal excursion for my husband who is a geologist. We are boat lovers, so the small craft and big swells didn't bother us.

Quality of Experience
Guides, Drivers and Staff
Transport
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Porto

This drive was a good way to see the city. Our driver, Ivo, was thorough in showing us historical sites as well as dropping us off at an out of the way cafe on the mouth of the river to enjoy some local ambiance and drinks.

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering Belém's Charm on a Tuk-Tuk Ride
Discovering Belém's Charm on a Tuk-Tuk Ride
Lisbon

Our driver, Enrique (I think was his name, sorry) made this trip very enjoyable. He was very enthusiastic about the places he showed us, especially a look into the production of the Pasteis de Belem. He also made a huge effort at avoiding rough spots in the roads as our traveling partners found the tuk tuk experience difficult.

Quality of Experience
Guides, Drivers and Staff
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

The Sandeman tour wasn't particularly friendly. The facility was beautiful and the port good. An additional trip to a smaller more friendly producer would have been good.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Lisbon: Private 4-Hour Historic Center Driver Tour
Discover Lisbon: Private 4-Hour Historic Center Driver Tour
Lisbon

Getting around the city was difficult, but it was important to have the opportunity to drive through all the different districts to get oriented to the city.

Quality of Experience
Guides, Drivers and Staff
Transport
8-Hour Private Driver Service at Your Disposal
8-Hour Private Driver Service at Your Disposal
Portugal

Our driver, Ricardo, did a good job of getting us around to see places from the land that we were going to see from the sea later in the day. He made good suggestions for exploring Lagos and took very good care of us.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Porto on a Private 4-Hour Historic Center Driver Tour
Discover Porto on a Private 4-Hour Historic Center Driver Tour
Porto

Fun to see other parts of the city - crossing the bridge to the Villa de Gaia side and tasting port at Sandemans. Would have perhaps preferred an additional tasting at a smaller establishment.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Adding a visit to the town of Sintra, lunch on a hilltop overlooking the ocean and stops at Cabo de Roca and Cacais made the trip to the Villa even more exceptional.

Quality of Experience
Guides, Drivers and Staff
I think our driver, Hugo, made all the differnence.
Transport
Comfortable ride and Hugo was a very careful driver.
Uncover Porto's Hidden Coastal Gems on a Private Driver Tour
Uncover Porto's Hidden Coastal Gems on a Private Driver Tour
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
Portugal

The drive was long but a great way to see the countryside. I would have enjoyed a longer boat ride on the Douro.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Sep 29, 2026

Hi Linda,

Thank you soo much for your review!

I’m so glad to hear you had a lovely time with our guides and drivers They really make all the difference! We love including those extra stops to share a few of the beautiful Portugal's hidden gems.

Wishing all four of you all the best! 😊

Your friend in Portugal – Diana

Great second trip to Ireland!
Ireland | Sep 6 - Sep 18, 2026

Jill
Jill G.
Atlanta, GA | Reviewed on Sep 27, 2026
Had a great time in Ireland. Loved Kinsale the most! The hotel there was the best of the trip and the vibe of the town is exactly what we love. Read more

Had a great time in Ireland. Loved Kinsale the most! The hotel there was the best of the trip and the vibe of the town is exactly what we love.

Hotel Reviews
Ashling Hotel Dublin
Dublin

This hotel is close to the train station and the zoo, but it's far from shops and restaurants. The room was well appointed and clean. Ours was overlooking the HVAC units for the hotel so it wasn't quiet. Our room wasn't ready when we arrived, which is no big deal, but their luggage storage is in the basement of the parking deck and doesn't feel safe or secure. The breakfast was nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Galmont Hotel & Spa
Galway

The lobby and main part of this hotel is very nice, including the restaurant but it is the newer wing of the hotel. Our room was in the older wing of the hotel, it was a hike and two elevator rides to get there, and that part of the hotel smelled old and moldy. Additionally, anytime a room door shuts in that part of the hotel, it slams, even if you try to close it gently. So you can hear everyone coming and going all night. The room itself was nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Killarney Riverside Hotel
Killarney

This hotel felt very odd. The first night we were there we had several spiders in our room and someone on staff came and cleaned them up. Other than the spiders, it was clean but did not feel like a 4 star hotel. It was very sterile and lacked basic amenities. The beds were terrible, they felt very cheap and made our backs hurt every night. Everyone we talked to (Drivers, Guides, etc) while we were in town gave us strange looks and wondered why we were staying there. Turns out, until recently this hotel was used to house displaced Ukrainians. There was one lady at the front desk that was very kind but the other front desk people weren't very engaging and the restaurant and breakfasts were terrible. It was also a bit of a far walk into town.

Authenticity & Character
This is not a 4 star hotel. Its very sterile and basic.
Location
Staff
Only giving three stars becauase the guy who came to clean the spiders was kind and one of the front desk ladies was kind. Everyone else we ran into wasn't particularly friendly.
Cleanliness & Comfort
Was clean (other than the spiders) but it was not comfortable.
Perryville House
County Cork

This was our favorite hotel of the trip! The staff were very attentive and friendly. The beds were very comfortable, and our room had a beautiful garden view.. This hotel has the BEST breakfasts!

Authenticity & Character
Location
Right across from the water
Staff
Cleanliness & Comfort
Stauntons on the Green
Dublin

This hotel was nice. The room was clean, the beds were comfortable.

Authenticity & Character
Older hotel, but well maintained.
Location
Right across the street from the park and walking distance to great shops and restaurants.
Staff
The staff were kind.
Cleanliness & Comfort
Activity Reviews
Killarney Jaunt & Afternoon Tea
Killarney Jaunt & Afternoon Tea
Killarney

I didn't understand what a "jaunt" was and horses can sometimes trigger my allergies. So we skipped the ride and just went for the afternoon tea. The tea was really fun and delicious, we had a great time.

Quality of Experience
Guides, Drivers and Staff
Lisdoonvarna Matchmaking Festival
Lisdoonvarna Matchmaking Festival
Lisdoonvarna

Unfortunately, the day that fit our schedule for this was a Monday and very little was happening when we arrived. Restuarants and bars weren't even open. I took a picture in front of the matchmaking bar and that was about it. Our driver this day, Pat, was probably the best of the trip, He shouldnt us some other cools stops along the way and was really fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Self Explore on Inis Mór (Inishmore)
Self Explore on Inis Mór (Inishmore)
Galway

We ended up joining a small tour from the pier, it was 25 Euro per person. This was well worth it and I would recommend this to anyone going to Inis Mor, or to book a private guide before arriving. Otherwise, we probably wouldn't have been able to see much of the island because the notable sights are too far to walk to from the pier and the shops and restaurants near the pier are lacking. We had a fantastic lobster roll from a local food truck near Dun Aonghasa, and the little shops up there are much better than the ones near the pier.

Quality of Experience
Loved the location, beautiful views.
Guides, Drivers and Staff
Transport
Guided Killarney National Park Walking Tour
Guided Killarney National Park Walking Tour
Killarney

Our guide, Mike, was wonderful. But this activity felt underwhelming. It mostly felt like a stroll through the park with a friend.

Quality of Experience
Guides, Drivers and Staff
Galway Private Walking tour
Galway Private Walking tour
Galway

Our guide was very kind and personable, however, she is the daughter of the company owner, she is in college and not really a knowledgable guide. We didn't really learn much. She also said she usually only does 1 hour group tours so she didn't know what to do with us for 3 hours on a private tour. We ended up letting her go early bc it felt like a waste of time.

Quality of Experience
Guide was not very knowledgeable
Guides, Drivers and Staff
She was very kind and personable
Kinsale Private Walking Food Tour
Kinsale Private Walking Food Tour
Ireland

We enjoyed this! Our guide, Adrian, was wonderful. We had 5 stops and our guide directed us to other places we should try during our time there.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Adrian Murphy
Adrian
Adrian Murphy
Local specialist in France | Replied on Sep 29, 2026

Hi Jill,

Thank you so much for the lovely review! I’m delighted you both had such a great trip and especially happy to hear Kinsale was such a hit! 😊

It was a pleasure planning your return to Ireland, and I hope there’ll be a third trip someday!

Slán go fóill! (Bye for now!)
Adrian
High Point Holidays

Great Experience
Iceland | Sep 5 - Sep 16, 2026

J
Jim W.
Chicago, IL | Reviewed on Sep 27, 2026
Noga and the team were fantastic — top‑tier service from start to finish. Read more

Noga and the team were fantastic — top‑tier service from start to finish.

Hotel Reviews
Hotel Berg
Keflavík

Nice hotel in a very convenient location for anyone catching an early flight. We didn’t spend much time there since we checked in, slept, and headed to the airport first thing in the morning, but it served our needs perfectly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rangá
Hella

First‑class hotel, and we had a wonderful experience with the staff. The owner was onsite and always greeted us warmly whenever we crossed paths. Highly recommend this hotel for other visitors.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Glacier Lagoon
Hnappavellir

The hotel was very nice, with excellent rooms and an outstanding selection of breakfast options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Við Lónið Guesthouse
Seyðisfjörður

We really enjoyed our stay at this hotel and the town.

Authenticity & Character
Highly recommend for future visitors to the area.
Location
Loved our stay in this area for two nights!
Staff
Cleanliness & Comfort
Very clean.
Berjaya Hotel Mývatn
Mývatn

Very nice hotel and good location for the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Berjaya Hotel Akureyri
Akureyri

Hotel was very nice and staff was very nice.

Authenticity & Character
Location
Had to drive to get to downtown and may have liked a location closer where we could have just walked.
Staff
Cleanliness & Comfort
Hótel Fransiskus Stykkishólmi
Stykkishólmur

Very nice hotel and staff was very friendly and helpful.

Authenticity & Character
The rooms were very nice, and I appreciated that the chapel remains active. We were able to attend a Mass before leaving for our next stop, and both the nuns and the priest were wonderfully welcoming.
Location
Enjoyed our stay in this small town and nice view of the harbor.
Staff
Cleanliness & Comfort
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík

Nice hotel with very good service. Breakfast was excellent.

Authenticity & Character
Location
A little bit of a walk to get to the main downtown area.
Staff
The front desk people were very welcoming and helpful.
Cleanliness & Comfort
Activity Reviews
Seljalandsfoss & Gljúfrabúi Waterfalls
Seljalandsfoss & Gljúfrabúi Waterfalls
Iceland

Did not visit.

Þingvellir National Park
Þingvellir National Park
Iceland

Did not visit.

Explore Stykkishólmur
Explore Stykkishólmur
Snæfellsnes Peninsula

Very nice small village and we did not explore it much as we got in later that day. Nice location for an evening.

Quality of Experience
Skogafoss Waterfall
Skogafoss Waterfall
Iceland

Skógafoss is definitely worth the stop, and the sheer power of the waterfall is very cool to witness in person.

Quality of Experience
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Iceland

The tour was cancelled due to high winds.

Kerið Crater
Kerið Crater
Iceland

A quick visit, and it was fine.

Quality of Experience
Dyrhólaey Arch and Cliffs
Dyrhólaey Arch and Cliffs
Iceland

Did not visit.

Jökulsárlón Glacier Lagoon and Diamond Beach
Jökulsárlón Glacier Lagoon and Diamond Beach
Iceland

Jokulsarlon Glacier Lagoon and Diamond Beach are must‑see stops for any visitor. I highly recommend visiting both the lagoon and the beach—the glaciers and drifting icebergs are stunning, and walking down to Diamond Beach is absolutely worth it. We planned to take the Zodiac tour, but high winds caused it to be cancelled.

Quality of Experience
Kirkjufellsfoss
Kirkjufellsfoss
Iceland

If it’s already on your route, it’s worth a quick stop, but in my opinion it doesn’t stand out the way the other waterfalls we visited did.

Quality of Experience
 Efstidalur II Farm Bistro
Efstidalur II Farm Bistro
Golden Circle

Did not visit.

Explore Akureyri
Explore Akureyri
Iceland

We really enjoyed our stay in Akureyri, and I recommend that anyone doing the Ring Road spend at least one night here to explore the city.

Quality of Experience
Grjotagja Cave
Grjotagja Cave
Lake Mývatn

The cave is right along the route, making it an easy stop as you explore the area, but in my opinion it’s not particularly memorable and could be skipped without missing much.

Quality of Experience
Reynisfjara Beach & Reynisdrangar Columns
Reynisfjara Beach & Reynisdrangar Columns
Iceland

Did not visit as Noga indicated the columns had a lot or erosion this past spring, plus the weather was not good that day with heavy wind and rain.

Quality of Experience
Vestrahorn Mountain
Vestrahorn Mountain
Iceland

Vestrahorn Mountain was nice to see, but the black‑sand beaches—with their dunes and tufts of grass—were the real highlight.

Quality of Experience
Hengifoss and Litlanesfoss Waterfalls
Hengifoss and Litlanesfoss Waterfalls
Iceland

Hengifoss and Litlanesfoss were definitely worth the stop, and the hike itself was incredibly scenic as you make your way toward Hengifoss.

Quality of Experience
Djúpalónssandur Black Sand Beach
Djúpalónssandur Black Sand Beach
Snæfellsnes Peninsula

We appreciated our visit and would recommend it to fellow travelers.

Quality of Experience
Geysir Geothermal Area
Geysir Geothermal Area
Iceland

Did not visit.

Explore Vík
Explore Vík
Iceland

Did not stop to explore as it was raining really hard and very windy. Was bummed the weather was poor that afternoon and not able to spend more time there.

Quality of Experience
Fauskasandur Beach
Fauskasandur Beach
Iceland

We just stopped for a few minutes, and it was perfectly fine for a quick visit.

Quality of Experience
Akureyri Botanical Garden
Akureyri Botanical Garden
Akureyri

Did not visit the Gardens.

Quality of Experience
Explore Seyðisfjörður
Explore Seyðisfjörður
Iceland

We really enjoyed our stay in this village. I highly recommend that future visitors base themselves here when exploring Eastern Iceland.

Quality of Experience
The drive both into and out of the village was truly beautiful, with gorgeous scenery the entire way.
Stuðlagil Canyon
Stuðlagil Canyon
Iceland

Stuðlagil Canyon was certainly worth the visit, and I would highly recommend it to future travelers. The basalt column formations were remarkably striking.

Quality of Experience
Asbyrgi Canyon
Asbyrgi Canyon
Iceland

I’d rate this stop as fairly average and wouldn’t recommend going far out of your way to see it. That said, the south part of the canyon was genuinely striking—very cool formations and beautiful scenery—so it’s worth visiting if you’re already nearby.

Quality of Experience
Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula

We didn’t do the entire cliff walk from Arnarstapi to Hellnar, but starting from Arnarstapi was wonderful. Even a partial hike offers gorgeous coastal views, making it a stop well worth your time.

Quality of Experience
Explore Reykjavík
Explore Reykjavík
Reykjavík

We truly enjoyed our one‑day stay in Reykjavík. It’s a vibrant, walkable city, and I’d recommend that any traveler to Iceland spend at least a day taking it in.

Quality of Experience
Gullfoss Waterfall
Gullfoss Waterfall
Iceland

Did not visit this site.

Glaumbær Farm & Museum
Glaumbær Farm & Museum
Iceland

I’m really glad we stopped to explore the sod homes. Buying tickets to go inside made the visit far more meaningful and was well worth the time and money.

Quality of Experience
Whale Watching Safari by Traditional Boat
Whale Watching Safari by Traditional Boat
Iceland

The whale‑watching safari was a bit of a disappointment, as we only saw a couple of whales briefly surface far off in the distance. Still, we understand that with tours like this, sightings are never guaranteed. The tour group and the boat was good though.

Quality of Experience
Guides, Drivers and Staff
The crew worked hard to find the whales.
Transport
Boat was fine.
Thórsmörk Super Jeep Experience
Thórsmörk Super Jeep Experience
Iceland

Definitely one of the highlights of our trip, and I highly recommend it to future visitors. It was incredible to experience remote parts of Iceland that are only accessible by 4WD. Our guide, Lilly, was excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hike from Skaftafell to Svartifoss Waterfall
Hike from Skaftafell to Svartifoss Waterfall
Iceland

The Skógafoss waterfall is definitely worth a stop—its power and beauty make it a memorable visit.

Quality of Experience
Explore Djúpivogur
Explore Djúpivogur
Iceland

We just stopped for a few minutes along our route that day so not really able to give it a fair review.

Quality of Experience
Hidden Waterfalls E-Bike Experience
Hidden Waterfalls E-Bike Experience
Iceland

This excursion was cancelled.

Quality of Experience
Guides, Drivers and Staff
Transport
Dettifoss, Selfoss, and Hafragilsfoss
Dettifoss, Selfoss, and Hafragilsfoss
Iceland

Dettifoss and Selfoss were truly remarkable, and I would strongly recommend them to future visitors.

Quality of Experience
Geological Wonders of Lake Myvatn
Geological Wonders of Lake Myvatn
Iceland

We really enjoyed visiting all the sites recommended on the Geological Wonders of Lake Mývatn tour. The Grjótagjá Cave was a bit underwhelming, but everything else was fantastic. I highly recommend bringing head nets—the midges can be overwhelming. A friend suggested this before our trip, and my wife and I were very glad we listened.

Quality of Experience
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Sep 28, 2026

I loved working with you and Jo to create this special trip! Thank you so much for sharing feedback about your experience - this really helps us improve and grow for future travelers. I hope we'll get to work together again in the future when you're ready to go back to beautiful Iceland 😊

Overall, the planning and execution of the trip was excellent.
Peru | Sep 12 - Sep 21, 2026

Leonard
Leonard T.
San Jose, CA | Reviewed on Sep 27, 2026
Overall, the planning and execution of the trip was excellent. Eduardo was a fantastic coordinator and was always ready to help. Gerbreth in Lima and Andres in Cuzco were also excellent coordinators and very helpful, always on time and polite. The itinerary was great, but we would have done some things differently if we had known. The initial stay in Lima was too long and we could have skipped the Danza show (which was very nice but not essential) and the gastronomic tour (also very nice but... Read more

Overall, the planning and execution of the trip was excellent. Eduardo was a fantastic coordinator and was always ready to help. Gerbreth in Lima and Andres in Cuzco were also excellent coordinators and very helpful, always on time and polite. The itinerary was great, but we would have done some things differently if we had known. The initial stay in Lima was too long and we could have skipped the Danza show (which was very nice but not essential) and the gastronomic tour (also very nice but not essential). Instead, we would have preferred to stay an extra day in Cuzco which is more interesting to us. Rolando in the Amazon jungle tour was great and very knowledgeable. In Cuzco we enjoyed the visits to the various ruins and Machu Picchu. Julio was a good guide but his English was hard to understand at times and he always seemed in a rush. The city tour of Cuzco was not really a city tour as much as a tour of the cathedral and a convent that contained some Inca temple ruins. The Cathedral and convent tours were far too long and very boring to us. The guide, Emil, was enthusiastic and polite, but his English was very hard to understand. He also seemed in a rush all the time and we did not have time to stop to buy snacks or drinks. The latter part of the tour to the ruins on the outskirts of the city were interesting but were quite rushed and again hard to follow Emil's English. We were hungry most of the time and there was no chance to get a snack along the way. Overall we'd prefer a bit slower pace with a bit more free time to visit markets and try food on our own.

Hotel Reviews
Holiday Inn Lima Airport
Lima

Good airport hotel.

Authenticity & Character
Inside the hotel it is clean and safe, all modern and up to date.
Location
Good for next day air travel. However, even being so close to the airport we needed 20-30 minutes to get to the terminal due to traffic and construction. The surrounding area is unpleasant and not walkable.
Staff
They were all friendly and helpful.
Cleanliness & Comfort
No issues at all.
Sonesta Hotel Cusco
Cusco

Excellent hotel and location. Excellent breakfast. Staff were all great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corto Maltes Amazon Lodge
Puerto Maldonado

Excellent lodge in a primitive setting. Staff are friendly and helpful. Food is simple but good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
There was no hot water for showers in our cabin and overall it was a bit too rustic for our taste.
Dazzler Miraflores by Wyndham
Lima

Very nice hotel but a bit out of the way for walking around Lima.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cusco city tour & nearby Archeological Sites (Small Group)
Cusco city tour & nearby Archeological Sites (Small Group)
Cusco

Need to allow more time and have better a English speaking guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Exquisito Peru - Gastronomic tour and local market visit. - Private
Exquisito Peru - Gastronomic tour and local market visit. - Private
Lima

Not very interesting to us but should appeal to many others.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lima: Colonial city tour & Larco Museum
Lima: Colonial city tour & Larco Museum
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Corto Maltés 3D/2N (day 2)
Corto Maltés 3D/2N (day 2)
Puerto Maldonado
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Machu Picchu (Group)
Full day Machu Picchu (Group)
Peru

Need to allow more time and have better a English speaking guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Sacred Valley Tour - Shared Services
Sacred Valley Tour - Shared Services
Peru

Need to allow more time and have better a English speaking guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Ponce
Eduardo
Eduardo Ponce
Local specialist in Lima | Replied on Sep 28, 2026

Thank you so much for taking the time to share your experience and send us your review. We truly hope everything went well during your trip and that you had a wonderful time.

We also really appreciate you sharing the areas where we can improve. Your feedback and perspective are very valuable to us, as you are the ones experiencing our service firsthand, and your comments help us continue improving and providing a better experience for our guests.

Thank you again for your time, trust, and valuable feedback!

Once in a lifetime adventure!
Norway | Sep 14 - Sep 23, 2026

Lisa
Lisa T.
Seattle, WA | Reviewed on Sep 27, 2026
Our trip was really wonderful. Maria was so easy to work with and she planned our activities perfectly after we told her what we really wanted to see and do, and then her own suggestions added excitement and fun to the trip. We loved having all our tickets/passes/bookings right at hand in the app. But even better was all the addresses, suggestions for what to wear or to bring to an activity were right at our fingertips and so helpful. We smoothly moved from one place to another and never... Read more

Our trip was really wonderful. Maria was so easy to work with and she planned our activities perfectly after we told her what we really wanted to see and do, and then her own suggestions added excitement and fun to the trip. We loved having all our tickets/passes/bookings right at hand in the app. But even better was all the addresses, suggestions for what to wear or to bring to an activity were right at our fingertips and so helpful. We smoothly moved from one place to another and never had a problem with any of our plans. So thoughtfully detailed and planned out!

In Oslo, we explored based n the suggestions Maria gave us and enjoyed, parks, gardens, museums and the palace and opera house. Our guide on a nature tour, Giovanni, gave us ides for where to go after our tour and even helped us find the best way to get where we wanted to go. Our time in Oslo was so much fun.

My biggest “want” was to see the fjords. Maria set us up for a really amazing experience in the Sognefjord and surrounding fjords. We had a lovely train ride from Oslo to Flǎm and we stayed in Aurlandsfjord that night which was was the most magical place. We did the sauna there and jumped into the fjord which is a must do while in Norway. Our hotel there was lovely and we woke up to such beautiful views it was breathtaking. We had a RIB boat tour with Inge, who was a fabulous guide and delighted us with some fun history of the area as we cruised the lovely fjords. We ferried to Balestrand after that and spent two days in that part of the fjord. We went to see the Glacier Museum in Faerlandsfjord aboard a vintage ferry with our guide Guya (sp?) who shared his own history of watching the glacier change over time having lived in the area all his life. It was a beautiful thing to see and learn about.

We left by ferry for Bergen after that and spent our last 3 days discovering the fascinating area that my family are from. We kayaked in the North Sea with Iris as our guide and she knew much about the region and its history and she showed us some beautiful parts of Bergen we would not have otherwise seen. We went to the Troll Museum and the University of Bergen Museum and enjoyed both. A trip up the funicular with tickets that were flexible allowed us to do that on a day when the rain stayed away. We enjoyed the ride and found ourselves wandering a troll forest at the top and then hiking a bit to a pretty lake. All of this right above Bergen yet we felt miles away from the noise of the city. We shopped, tried local foods and even got a have a beer in a wine cellar built in the Middle Ages.

The peace of mind knowing everything was in place and easily accessible within the KimKim app, made this trip so hassle free we were able to enjoy every moment. I could not have planned a trip in a place I have never been to before and not had a lot of stress. KimKim made it possible without the stress. The support staff even checked in with us to make sure we were happy. Maria and her team did such a wonderful job helping us have a memorable, everything we wanted it to be trip - we can’t thank you enough!

Hotel Review
Hotel Aurlandsfjord
Aurland

We enjoyed our stay at this hotel so much. The staff were not just welcoming and friendly, they went out of their way to make our stay amazing. The food was fantastic and the location is just delightful.

Authenticity & Character
So much charm and nicely appointed rooms.
Location
The views are incredible
Staff
They were just delightful!
Cleanliness & Comfort
Activity Reviews
Shared Fjord Sauna Experience - Flåm
Shared Fjord Sauna Experience - Flåm
Flåm

This was our favorite activity. While the guide/concierge was just ok, the sauna itself, the facility, location and amenities were wonderful. We had so much fun that evening we will never forget it.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Safari by RIB
Fjord Safari by RIB
Flåm

Inge gave us a wonderful view of the fjord near Flåm. The ride was smooth and comfortable and she gave us great photo opportunities, entertained us with stories of the area and its history in a witty and fun way.

Quality of Experience
Guides, Drivers and Staff
Transport
Food & Culture Walk
Food & Culture Walk
Bergen

We very much enjoyed walking the Bergen and Brggyn area to learn more about the history and culture. The food was great and we learned so much.

Quality of Experience
Guides, Drivers and Staff
Transport
Mostraumen Fjord Safari by Premium RIB
Mostraumen Fjord Safari by Premium RIB
Bergen

This is a high speed adventure ride from Bergen to the fjord. It was exciting and beautiful.

Quality of Experience
The ride was exhilarating and the scenery was beautiful.
Guides, Drivers and Staff
Our driver/guide was great. The staff helping us gear up were rushed, but helpful
Transport
 Øygarden Islets Kayaking Excursion
Øygarden Islets Kayaking Excursion
Bergen

Iris was a wonderful guide and the equipment and instruction were all spot on. We had a lovely time exploring the islands.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Balestrand

The boat was so much fun - it was a vintage ferry with friendly staff and it made the trip seem so very Norwegian. Our guide was amazing, the museum is very interesting and had so many hands on exhibits, we really learned a lot. The glacier visit was very memorable and scenic.

Quality of Experience
Guides, Drivers and Staff
Transport
Oslofjord Island Hopping Nature Walk
Oslofjord Island Hopping Nature Walk
Oslo

Giovanni was a wonderful guide for our tour and so helpful with suggestions of others things to do and try.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Sep 28, 2026

Thank you so much for your beautiful review! It was such a pleasure planning this trip with you, and I really enjoyed our calls and seeing all the photos and ideas you shared along the way.

I’m so happy that the trip turned out to be everything you hoped for, especially your time in the fjords, It sounds like you had some truly special moments!

Thank you for trusting me with such an important trip. It was wonderful to be a small part of your Norwegian adventure, and I hope you’ll come back to Norway someday! ❤️

The entire trip was AMAZING! Our accommodatio...
France | Sep 10 - Sep 24, 2026

C
Cheri C.
Atlanta, GA | Reviewed on Sep 27, 2026
The entire trip was AMAZING! Our accommodations (except for the Pavillion Arms) were great! I especially enjoyed the Old Vine Inn in Winchester- GREAT location, GREAT restaurant challenging stairwell. Our tour guide in Winchester (David?) was perfect for us - good historical knowledge, and wonderful overview of beautiful old city! The Lodge in Newquay was lovely with a nice restaurant! Tour guides in France were excellent - great tour of St. Malo and Mount Michel with Samuel was perfect. ... Read more

The entire trip was AMAZING! Our accommodations (except for the Pavillion Arms) were great! I especially enjoyed the Old Vine Inn in Winchester- GREAT location, GREAT restaurant challenging stairwell. Our tour guide in Winchester (David?) was perfect for us - good historical knowledge, and wonderful overview of beautiful old city! The Lodge in Newquay was lovely with a nice restaurant! Tour guides in France were excellent - great tour of St. Malo and Mount Michel with Samuel was perfect. Nina and Lucy were also great for our food tour and D-Day beaches. All were prompt and very professional. We were able to see and do far more than we would have been able to with our excellent guides! I also appreciate that they offered my husband a more gentle pace - helpful for aging folks! I would LOVE to go back soon!

Hotel Reviews
Le Grand Pavillon Chantilly
VINEUIL-SAINT-FIRMIN

Resort style hotel on the grounds of the Chantilly Chateau. Part of the resort complex was the chateau laundry with some of the old mechanicals still in place. Lovely setting in the woods with the chateau itself about 3 miles away from the hotel. Our room was in the modern building with a private terrace.

Authenticity & Character
This hotel incorporated the old laundry and canning facility, but updated with completely modern creature comforts! However, the chateau and town were further away from the hotel.
Location
We wanted to be closer to the airport than in Paris, but still in an interesting hotel. This was very good! Although we didn't realize it was so far to the chateau and the local town.
Staff
Cleanliness & Comfort
The rooms was very clean and the bed was comfortable.
Le Domaine de Bayeux
Bayeux

Beautiful old chateau converted to guest house. LOVELY! Best coffee machine on our trip!

Authenticity & Character
Beautifully converted chateau beautiful gardens!
Location
2 -3 blocks from Cathedral and old city center. One block from train station.
Staff
Very helpful - made reservations for us, provided change, provided me with ice after foot injury.
Cleanliness & Comfort
VERY clean and comfortable bed!
La Maison des Armateurs 4*
Saint Malo

GREAT location inside the old city walls in St. Malo! Room was small, but adequate.

Authenticity & Character
It was a very nice hotel, but not much character.
Location
Inside old city walls in St. Malo - could not have asked for a better location!
Staff
Cleanliness & Comfort
Night ferry between Plymouth to Roscoff
PLymouth

VERY small room with bunk bed. It was adequate, but just barely. The restaurant was very good.

Authenticity & Character
It was a ferry... adequate.
Location
Got us across the channel - that was our objective
Staff
Cleanliness & Comfort
Lewinnick Lodge
Newquay, Cornwall

What a LOVELY setting - we upgraded to a direct ocean view. We felt like we were on a cruise!

Authenticity & Character
This was a newer lodge, but right on the ocean made the location perfect for us.
Location
It was out of the town center, but the restaurant was great!
Staff
All the staff we interacted with were very helpful and kind.
Cleanliness & Comfort
Very clean and the bed was especially comfortable!
The Ley Arms
Exeter

Beautiful old (1290 AD) lodge nicely updated! This hotel is in a quiet little village with a beautiful church overlooking the hotel.

Authenticity & Character
VERY old lodge which was built to accommodate the workers workers in the 13th century!
Location
Not much around to visit, but was lovely for an overnight stay
Staff
Cleanliness & Comfort
The Pavilion Arms
Bournemouth

Room was very small, but adequate for a single night. Restaurant was good.

Authenticity & Character
Location
Nothing could be improved as it was out of the main downtown area.
Staff
Cleanliness & Comfort
Carpet in our room was dirty.
The Old Vine
Winchester

VERY helpful staff and beautiful room! Stairs could be challenging for some, but the location is incredible adjacent to the cathedral. We enjoyed the restaurant as well.

Authenticity & Character
Adjacent to the cathedral - in the heart of old Winchester
Location
Staff
Parking was challenging - we received parking assistance which was invaluable.
Cleanliness & Comfort
The entire hotel was lovely, clean and comfortable.
Activity Reviews
 An afternoon in the Pays d'Auge
An afternoon in the Pays d'Auge
France

This was my FAVORITE tour - Beautiful weather, beautiful country side, interesting information about the area AND a yummy picnic with the lovely items we picked up along the way!

Quality of Experience
Loved the tour of the cheese factory and especially the cider mill with apple being processed while we watched!
Guides, Drivers and Staff
Nina was GREAT! Very entertaining and enthusiastic!
Transport
Very comfortable vehicle with great driver!
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Bayeux

As the child of a career Army officer, the D-Day Beaches were a must do! However, it was not what I expected and I probably would have preferred a different day trip. The most impressive part of the trip was probably the German Cemetery - our group was one of two groups there, so it was not crowded as the other sites were later in the day.

Quality of Experience
The Airbourne Museum was very good!
Guides, Drivers and Staff
Lucy was amazing and kept the day interesting and informative
Transport
we were wedged in the front seats - it was TIGHT
Private Guided Tour of Mont Saint Michel
Private Guided Tour of Mont Saint Michel
France

Mont Saint Michel was an incredible place! It was busy, but we were able to see all we could. My husband did not feel up to going all the way up into the cathedral, but the town and the walls were amazing despite the crowds.

Quality of Experience
Guides, Drivers and Staff
Samuel was able to accommodate our less than athletic abilities to see the sites, but not be completely worn out!
Transport
Excellent driver!
Private tour of Saint-Malo
Private tour of Saint-Malo
France

Samuel was GREAT on our walking tour of St. Malo. The day was lovely! He provided good context for this city which I was not familiar with. After our tour with Samuel, we were able to navigate the city easily. I especially enjoyed touring the old part of the city with the half-timber houses and the stain glassed galleries.

Quality of Experience
Guides, Drivers and Staff
Samuel was very knowledgeable, kind and attentive to our slower pace.
Transport
Walking tour!
Guided tour of Winchester
Guided tour of Winchester
Winchester

Lovely tour of Winchester with David. We loved- walking with the city wall on one side and the river on the other - peaceful, green and lush! He shared many interesting tidbits of early English history - my favorite part! The cathedral was beautiful! The guildhall was somewhat of a letdown (marketing 15th -16th century style was still cheesy), although the ruins which surround it were beautiful!

Quality of Experience
See above
Guides, Drivers and Staff
Transport
walking tour, but guide was very good about adapting the tour for us especially since we were quite jet lagged.
Local specialist: Justine Edelin

Wonderful everything was wonderful. Thanks fo...
Norway | Aug 31 - Sep 23, 2026

Brian K
Brian K W.
Denver, CO | Reviewed on Sep 27, 2026
Wonderful everything was wonderful. Thanks for your help you made our trip a great success! Read more

Wonderful everything was wonderful. Thanks for your help you made our trip a great success!

Hotel Reviews
Svinøya Rorbuer
Svolvær

Best place we stayed on the whole trip on a stormy day we could see the weather and on a clear day we could walk where we wanted and the food was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland

Location was perfect, Quiet great food a stay of a lifetime! Thanks.

Authenticity & Character
Location
Staff
The desk clerk was amazing!
Cleanliness & Comfort
Svalbard hotel | The Vault
Longyearbyen

Perfect location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Glacier Safari
Svalbard

Our guide was a perfect gentleman when we were at the glacier he would us let enjoy the quiet and the calfing of the glacier. It was the most peaceful and full of awe trip. Hard to explain but just perfect!

Quality of Experience
Guides, Drivers and Staff
Just was so nice and we just enjoyed him and the trip.
Transport
It’s a long way and felt like a big adventure.
City Walk
City Walk
Norway

This was the best our guide was perfect and I would go with her anywhere!

Quality of Experience
Guides, Drivers and Staff
Our guide was the best ever!
Transport
Local specialist: Anna Grindevoll Strønstad

This was the most stress-free vacation
Italy | Sep 14 - Sep 22, 2026

Michael
Michael V.
Ridgeland, Mississippi, USA | Reviewed on Sep 27, 2026
This was the most stress-free vacation, thanks to Valeria and Lucrezia. A lot of credit to Cristian, our local concierge in Italy. Transfers to and from the airports and train stations made the trip smooth. My wife and I didn't have to navigate any unfamiliar procedures because the support we recieved from the drivers and the concierge team walked us through everything. Our days did not feel rushed, because the tours were spaced out, allowing us free time to roam when we had the energy, or... Read more

This was the most stress-free vacation, thanks to Valeria and Lucrezia. A lot of credit to Cristian, our local concierge in Italy. Transfers to and from the airports and train stations made the trip smooth. My wife and I didn't have to navigate any unfamiliar procedures because the support we recieved from the drivers and the concierge team walked us through everything.

Our days did not feel rushed, because the tours were spaced out, allowing us free time to roam when we had the energy, or rest up when we were tired.

Hotel Review
Palazzo Castri 1874
Florence

This was our favorite hotel of our three city vacation. The staff, the room, the meals - everything was perfect. Florence is such a walkable city and the Palazzo Castri 1874 we well situated for our exploration of the historic area. I don't know if we will return to Florence, but if we do, this is the only hotel in which I want to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 29, 2026
Hi Michael,
Thank you so much for your wonderful words!
It truly means a lot to me.
I’m especially happy to hear that your vacation felt so stress-free.
That is exactly what we hope to create at Your Custom Journey: a trip where you can simply enjoy Italy without having to worry about logistics, transfers, train stations, or figuring out what comes next.
It was also a pleasure working with you and your wife, and I’m so glad Cristian and our entire local team were there to make you feel... Read more

Hi Michael,
Thank you so much for your wonderful words!
It truly means a lot to me.

I’m especially happy to hear that your vacation felt so stress-free.
That is exactly what we hope to create at Your Custom Journey: a trip where you can simply enjoy Italy without having to worry about logistics, transfers, train stations, or figuring out what comes next.

It was also a pleasure working with you and your wife, and I’m so glad Cristian and our entire local team were there to make you feel supported every step of the way.
I will definitely share your kind words with Cristian and Lucrezia as well!

And I’m particularly happy that the pace of the itinerary worked so well for you.
Having the right balance between wonderful experiences and time to simply wander, relax, or recharge is such an important part of enjoying Italy.

Thank you again for trusting us with your trip.
It was a pleasure helping you discover Italy, and I truly hope this is only the beginning of many more Italian adventures!
Ciao, valeria

Top notch service! Trip of a lifetime! 10/10 experience!
Italy | Sep 18 - Sep 26, 2026

Elizabeth
Elizabeth S.
Franklin, MI, USA | Reviewed on Sep 27, 2026
Our trip was beyond outstanding! Everything was planned to perfection. The excursions were well-curated, and the coordination of the car service to all locations made life so easy. When we had an unexpected delay in our travels, the local agent, Diliana was very quick to help us change our train reservation, without any delay. The app was simple to navigate and the team was very responsive and receptive. We loved all of the hotels we stayed at, and we know that without a doubt, we will be... Read more

Our trip was beyond outstanding! Everything was planned to perfection. The excursions were well-curated, and the coordination of the car service to all locations made life so easy. When we had an unexpected delay in our travels, the local agent, Diliana was very quick to help us change our train reservation, without any delay. The app was simple to navigate and the team was very responsive and receptive. We loved all of the hotels we stayed at, and we know that without a doubt, we will be using kimkim for future travels! Would recommend without hesitation!

Hotel Reviews
Eitch Borromini Palazzo Pamphilj
Rome

We were only there briefly (26 hours) but the time we were there, we appreciated that this is a very nice hotel, with all of the amenities, and outstanding service. Would highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Excelsior Vittoria
Sorrento

The most amazing hotel we have ever stayed in! Service was exceptional, the views were unparalleled, the breakfast was outstanding, and this place cannot be beat. The live music at sunset and breakfast added to the joy at every turn. The pool was also a fun and beautiful place to spend the day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oltrarno Splendid
Florence

Amazing and unique hotel. Amazing staff. Yummy breakfast. Loved the living room area. Amazing location. Would go back!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Italy
Welcome to Italy
Italy
Quality of Experience
Evening Trastevere & Jewish Ghetto Culinary Walk
Evening Trastevere & Jewish Ghetto Culinary Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Free Evening in Florence
Free Evening in Florence
Florence
Quality of Experience
Day Trip to Positano & Amalfi by Boat
Day Trip to Positano & Amalfi by Boat
Sorrento

A fun afternoon seeing the Amalfi coast from the water! The best way to avoid the crowds but still get the scenery!

Quality of Experience
Guides, Drivers and Staff
Transport
Depart Italy
Depart Italy
Italy
Quality of Experience
Seafood Cooking Experience
Seafood Cooking Experience
Sorrento

A fun afternoon cooking and eating local seafood!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Capri Island by Boat
Day Trip to Capri Island by Boat
Sorrento

A perfect way to experience Capri - from the water, with swimming, but then also heading up to Anacapri and Capri for drinks with a view!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Three Tuscan Wineries with Lunch
Day Trip to Three Tuscan Wineries with Lunch
Florence

Such a fun way to see Tuscany! The variety at the vineyards made for a truly memorable afternoon!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private City Walk with Michelangelo's David
Private City Walk with Michelangelo's David
Florence

The perfect walking tour, complete with just the right amount of information and history, and time to experience Florence.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Sep 28, 2026

Elizabeth, I'm thrilled to hear how much fun you had! I knew the Grand Hotel Excelsior Vittoria would be a major highlight, and I'm glad i was right! Diliana is amazing, I'll be sure to pass along your gratitude because I know she appreciates it with how hard she works.

Every detailed response you gave for the activities and hotels is truly helpful! It's allows myself & our team to know what's worthwhile for others, and it's great to know how much fun you had.

kimkim is always here to help whenever you want to have another memorable getaway!

Brilliant trip for us to England/France...
France | Sep 10 - Sep 24, 2026

D
Dale J.
Miami, FL | Reviewed on Sep 27, 2026
Justine created a brilliant trip for us to the west of England and the North of France. Our guides were knowledgable and our accomodations were always good, some exceptional. I might have been able to build a similar trip from the States but it would not have been nearly as good as this one. Read more

Justine created a brilliant trip for us to the west of England and the North of France. Our guides were knowledgable and our accomodations were always good, some exceptional. I might have been able to build a similar trip from the States but it would not have been nearly as good as this one.

Hotel Reviews
Le Grand Pavillon Chantilly
VINEUIL-SAINT-FIRMIN

Remarkable conversion of the Chateau's mainteance complex into a hotel. This is a multiple building conversion with lovely modern rooms. Staff weas friendly and helpful. Food was good. This has the air of a conference center but works well for just staying. It's located beyond walking distance to Chantilly, so you'll need to get rides if you doin't have a car. But the staff was helpful in arranging that.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Domaine de Bayeux
Bayeux

This is a unique conversion on the edge of Bayeux. It looks like a wealthy merchant's house from the 19th century and it has gorgeous gardens in the back. We stayed in the family suite, and not a standard room, so my comments may not apply to all. The rooms have a old aristocracy feel but the bathroom is completely updated and modern. The staff were friendly and helpful. Breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison des Armateurs 4*
Saint Malo

Lovely hotel inside the walls in St. Malo. Staff were friendly and helpful. Breakfast was excellent. You couldn't find a better base for exploring this beauritful walled city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lewinnick Lodge
Newquay, Cornwall

This is an amazing place. We stayed in an oceanside room - these are built into the cliff face below the main hotel. All we could see were the sea and the headlands. Rooms were plenty big for 2. The restaurant was excellent for Breakfast and Dinner. The location is brilliant for exploring Cornwall and THE VIEW!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Old Vine
Winchester

Classic English Inn on the Cathedral Square in Winchester. You could not find a better place to explore Winchester from. The staff were kind and helpful. The restaurant was very good for both breakfast and dinner. It is in the old downtown, so if you are driving, don't have too big a car.

Authenticity & Character
Classic old English Inn
Location
On the cathedral square
Staff
Kind, friendly and enormously helpful
Cleanliness & Comfort
Activity Reviews
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Bayeux
Quality of Experience
Guides, Drivers and Staff
Transport
A little tight for 8 people in this van.
 An afternoon in the Pays d'Auge
An afternoon in the Pays d'Auge
France
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of Mont Saint Michel
Private Guided Tour of Mont Saint Michel
France
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of Saint-Malo
Private tour of Saint-Malo
France

This was a great half day tour of St. Malo. Samuel, our guide, was well informed, personable and adapted the tour to our interests and capabilities.

Quality of Experience
Guides, Drivers and Staff
Guided tour of Winchester
Guided tour of Winchester
Winchester

David our guide was lovely and knowledgeable. He shaped the itinerary to our interests and the pace to our requirements. Couldn't imagine a better half day in Winchester.

Quality of Experience
We had a really deep dive into English history at the old capital.
Guides, Drivers and Staff
Local specialist: Justine Edelin

Best South Korea Tour ever
South Korea | Aug 23 - Sep 10, 2026

Henville
Henville R.
Leicester, NC, USA | Reviewed on Sep 27, 2026
Our guides were great. Nicole was really amazing and fun to be with on our tour of the Fortress in Suwon. We wanted to detour to Osan to take some pics of my old base but wasn’t able to do so but everything else went well. Billy our guide for our trip from Seoul to Gwangju, Daegu, Cheongju, and Pusan was extremely well versed in the history of the different dynasties and period of Korean history. He did everything to ensure we had a great time as we journeyed through the land of South Korea.... Read more

Our guides were great. Nicole was really amazing and fun to be with on our tour of the Fortress in Suwon. We wanted to detour to Osan to take some pics of my old base but wasn’t able to do so but everything else went well. Billy our guide for our trip from Seoul to Gwangju, Daegu, Cheongju, and Pusan was extremely well versed in the history of the different dynasties and period of Korean history. He did everything to ensure we had a great time as we journeyed through the land of South Korea. Christine was always available to help and to fix anything that went wrong or keep us informed of any changes or updates to our itinerary. We love the Hotel arrangements and the food offerings at each location. Our tour in Daegu and Cheongju as well as Pusan were great. The people we met were so warm and attentive to our being able to have a wonderful experience in South Korea. We were able to visit the Language Institute in Seoul and Pusan and attended church on two Sabbaths and met some wonderful people of our faith. We enjoyed the spiritual fellowship with them and great food as well. Our trip to Jeju had a small hiccup with airport security but Christine came to the rescue and remedied the situation. Thanks for all your help Christine. You were great. We plan to visit again in 2030. Hope to stay in touch with Billy(Lee Kyung Jong), so we can see him again soon. Thanks to everyone involved in making our trip to South Korea so enjoyable and such a memorable success.

Hotel Review
Nine Tree Premier Hotel Insadong
Seoul

Great stay and good breakfast. Perfect location to access all of Seoul’s attraction. Wonderful staff. Great for long stays or short stay.

Authenticity & Character
Great service, authentic Korean food and good amenities
Location
Close to everything you’d want to do in Seoul.
Staff
Warm and helpful. Quick to respond to any request.
Cleanliness & Comfort
Great room service each day.
Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and Japan | Replied on Sep 28, 2026
Hi Roger,
You are such thoughtful and considerate people, and I truly appreciate your kindness throughout the journey.
Thank you very much for your understanding, support, and wonderful cooperation throughout the trip. It has been a genuine pleasure assisting you, and I am very grateful for the trust you placed in me. I sincerely hope you will have the opportunity to visit Korea again in the future. If you do, it would be a great honor and pleasure for me to have the opportunity to assist... Read more

Hi Roger,
You are such thoughtful and considerate people, and I truly appreciate your kindness throughout the journey.

Thank you very much for your understanding, support, and wonderful cooperation throughout the trip. It has been a genuine pleasure assisting you, and I am very grateful for the trust you placed in me.

I sincerely hope you will have the opportunity to visit Korea again in the future. If you do, it would be a great honor and pleasure for me to have the opportunity to assist you once again.

Wishing you both many more wonderful journeys and happy memories ahead.

Warmest regards,
Christine

Trip of a Lifetime
Italy | Sep 12 - Sep 20, 2026

A
Aldo B.
Chicago, IL | Reviewed on Sep 27, 2026
The hotels were fantastic, the itinerary was well thought out and organized, and Anita and the whole KimKim team were very responsive. Could not have planned it this well by myself. The other plus is that KimKim and Anita struck the right balance between organized excursions and free time so that we did not feel like we always had to be somewhere at a certain time. Highly recommended. Read more

The hotels were fantastic, the itinerary was well thought out and organized, and Anita and the whole KimKim team were very responsive. Could not have planned it this well by myself. The other plus is that KimKim and Anita struck the right balance between organized excursions and free time so that we did not feel like we always had to be somewhere at a certain time. Highly recommended.

Hotel Reviews
Hotel Relais Montemarino
Borgomale (CN)

Well kept, wonderful views, pool and nice clean rooms. Room was not as thoughtfully laid out as the Hotel Svizzero and our window looked out right on the well trodden path where lots of guests were walking, so privacy was an issue. Breakfast buffet options not as varied as those of Hotel Svizzero. Also, pool was nice but mostly inside so not ideal for lounging around it. Finally, meal options not as good as restaurants in town. All in all, a very good hotel but these issues prevent me from giving it 5 stars.

Authenticity & Character
Location
On a hill so great views yet close enough to town.
Staff
Cleanliness & Comfort
See above comments.
Hotel Chalet Svizzero
Courmayeur

Small but very well appointed rooms making full use of the space, with ample closet space, a couch, small fridge and balcony

Authenticity & Character
Location
5 minute walk to town center
Staff
Cleanliness & Comfort
Turin Palace Hotel
Turin

First class rooms and service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Upgraded to a room with a balcony
Activity Reviews
Italy -Important Trip Information: Please Review Before Departure
Italy -Important Trip Information: Please Review Before Departure
Italy

Good tips. Would recommend more information about the autostrada and payment techniques.

Quality of Experience
Ape Calessino Experience with Tastings
Ape Calessino Experience with Tastings
Italy

The views from the Ape tour were amazing as we toured the Barolo countryside. Driver also was informative. The description referenced a stop for "local delicacies" but that was a little misleading: while we did stop at the entrance to a vineyard, I expected we would go inside and sample the wine and some snacks. Instead, we were sat down at a picnic table and given hazelnuts, some hard crackers, and some wine. The snack stop could be improved and should, in my opinion, include sampling at an actual vineyard. By the way, not sure whether this is the place for this comment, but we discovered that the recommended walking tour of the vineyards for the following day was an almost exact duplicate of what we saw on the Ape, so we of course varied from the recommendation. Would suggest including the Castle of Count Covour and the nocciola sculptor (Pine?). Thanks.

Quality of Experience
Guides, Drivers and Staff
Guide enthusiastic but not a great mastery of English.
Transport
Ape was not in the greatest shape -- had some gearing issues.
Exploring Rural Farms in Alta Langa
Exploring Rural Farms in Alta Langa
Italy

Nocciola producer was a fantastic experience. Lovely family and great products. Highly recommended. Would have liked at least a quick tour of the trees / orchard but otherwise great. The cheese producer was very quaint, polite and excellent selection of cheeses. Nice family and informative lecture. Would have appreciated a closer view of the sheep (which were very far) or the goats (which were in a field that was not visible) but this is a nit. Ran into the producers in the Alba Farmers Market on Saturday also.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 28, 2026

Hi Aldo, Thank you so much for taking the time to share your trip review. It was a pleasure helping you put together your journey through Italy.

I’m glad to hear that you enjoyed the experiences, from the food and local activities to having the freedom to discover Italy on your own. And thank you for your honest feedback about the hotels and activities, it’s very helpful and something we’ll certainly keep in mind.

I’d be happy to help you plan another trip in the future, whether that brings you back to Italy or takes you to Spain, Portugal, Morocco, Greece, or Malta. 🧡

Warmly,
Anita

Trip to Peru
Peru | Sep 11 - Sep 20, 2026

H.
H. N.
Huissen, Netherlands | Reviewed on Sep 27, 2026
Everything was amazing! We loved the trip Read more

Everything was amazing! We loved the trip

Hotel Reviews
Inkaterra Hacienda Concepción
Puerto Maldonado

Perfect hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta Posadas del Inca Yucay
Urubamba

I love this hotel, beautiful en everything was good

Authenticity & Character
Beautiful
Location
Staff
Cleanliness & Comfort
Pullman Lima Miraflores
Miraflores, Lima

Nice hotel, breakfast was perfect

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cusco Walking City Tour
Cusco Walking City Tour
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Lunch at a local restaurant
Lunch at a local restaurant
Sacred Valley
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pisac Archaeological Site & Village Tour
Pisac Archaeological Site & Village Tour
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
A Final Evening with Peru’s History and Flavors
A Final Evening with Peru’s History and Flavors
Peru

We had a lunch/ no dine! We are at 19:30 on the airport, but the flight was 00:55 yet. We have to wait very long

Quality of Experience
Guides, Drivers and Staff
Transport
First afternoon at Hacienda Concepcion
First afternoon at Hacienda Concepcion
Peru

Everything was perfect

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Machu Picchu Exploration
Machu Picchu Exploration
Aguas Calientes/ Machu Picchu

Amazing so beautiful

Quality of Experience
Guides, Drivers and Staff
Transport
Maras Salt Ponds
Maras Salt Ponds
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Cusco & The Sacred Valley!
Welcome to Cusco & The Sacred Valley!
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Time to depart from Hacienda Concepcion
Time to depart from Hacienda Concepcion
Tambopata
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Third day at Hacienda Concepcion: Botanical Garden & Inland Collpa
Third day at Hacienda Concepcion: Botanical Garden & Inland Collpa
Tambopata

Amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Second day at Hacienda Concepción: Sandoval Lake & Canopy Walkway
Second day at Hacienda Concepción: Sandoval Lake & Canopy Walkway
Tambopata
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Misminay Community,  lunch and hike to Moray
Misminay Community, lunch and hike to Moray
Sacred Valley

Very nice

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Visit to Ollantaytambo
Morning Visit to Ollantaytambo
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Cusco Airport
Transfer to Cusco Airport
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Inca Megalithic stonework in Cusco and surroundings
Inca Megalithic stonework in Cusco and surroundings
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Lima Airport
Transfer to Lima Airport
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Lima: History, Culture & Local Gastronomy
Lima: History, Culture & Local Gastronomy
Lima
Quality of Experience
Food
Perfect
Guides, Drivers and Staff
Transport
Local specialist: Jimena Salazar

Don't waste your time on Zagreb, two days max...
Croatia | Sep 3 - Sep 23, 2026

A
Alexander R.
Edwardsville, IL | Reviewed on Sep 27, 2026
Don't waste your time on Zagreb, two days max. Korcula!!!! Read more

Don't waste your time on Zagreb, two days max. Korcula!!!!

Hotel Reviews
Villa Bonaca
Skradin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valamar Collection Dubrovnik President Hotel
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aminess Liburna Hotel
Korčula
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Corner
Split

OK for short stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
OPTIONAL : Oyster tasting in Mali Ston
OPTIONAL : Oyster tasting in Mali Ston
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Sep 27, 2026

Hi Alexander,
Thank you for your time to leave review. Some text might be missing, but it was a pleasure talking to you and supporting you during your 20-day trip. Glad to hear you liked all the excursions, guides and Croatia generaly. Not everyone gets a chance to explore in depth as you did.
Many regards from Croatia
Best
Robi

AMAZING!! 10 out of 5 stars!!
Italy | Sep 18 - Sep 26, 2026

J
Jason S.
Chicago, IL | Reviewed on Sep 27, 2026
If I could give KimKim 10 stars (instead of 5) I would. Seamless trip planning from start to finish. Every private transfer, tour, and experience were amazing and all of the people we interacted with both at KimKim and on the ground during our trip were fantastic. The choice of hotels was impeccable, meeting our desire for small boutique options and 5 star luxury throughout our trip. We had a travel delay due to weather and the team helped us rebook train tickets twice in the same day… all I... Read more

If I could give KimKim 10 stars (instead of 5) I would. Seamless trip planning from start to finish. Every private transfer, tour, and experience were amazing and all of the people we interacted with both at KimKim and on the ground during our trip were fantastic. The choice of hotels was impeccable, meeting our desire for small boutique options and 5 star luxury throughout our trip. We had a travel delay due to weather and the team helped us rebook train tickets twice in the same day… all I had to do was send them a text. Cannot recommend KimKim highly enough.

Hotel Reviews
Eitch Borromini Palazzo Pamphilj
Rome

Spacious room, excellent location. Great spot and very walkable to most of the big sites.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Excelsior Vittoria
Sorrento

True luxury. If you have been to a 5 star hotel in the US, this is easily a 6!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oltrarno Splendid
Florence
Authenticity & Character
Location
Loved the more quiet but still lively and lovely Oltrarno neighborhood
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Italy
Welcome to Italy
Italy
Quality of Experience
Evening Trastevere & Jewish Ghetto Culinary Walk
Evening Trastevere & Jewish Ghetto Culinary Walk
Rome

Essentially a 5 course progressive meal. Beer, wine, and gelato included. What could be better?

Quality of Experience
Guides, Drivers and Staff
Transport
Free Evening in Florence
Free Evening in Florence
Florence
Quality of Experience
Day Trip to Positano & Amalfi by Boat
Day Trip to Positano & Amalfi by Boat
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Depart Italy
Depart Italy
Italy
Quality of Experience
Seafood Cooking Experience
Seafood Cooking Experience
Sorrento
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Capri Island by Boat
Day Trip to Capri Island by Boat
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Three Tuscan Wineries with Lunch
Day Trip to Three Tuscan Wineries with Lunch
Florence

3 vineyards, each offering something different from the others. Great day trip with a small group who quickly became good friends.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private City Walk with Michelangelo's David
Private City Walk with Michelangelo's David
Florence

Knowledgeable guide, great pace. Wonderful introduction to Florence on our first day there.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Sep 28, 2026
Jason, thank you so much for such an incredible review! It was an absolute pleasure helping you plan your trip, and I’m thrilled to hear that everything came together so seamlessly and that you enjoyed the private transfers, tours, experiences, and especially the boutique and luxury hotels. I’m also so glad we were able to step in and help when the weather disrupted your travel plans. Those unexpected moments are never fun, but knowing you could simply send us a text and have the team take... Read more

Jason, thank you so much for such an incredible review! It was an absolute pleasure helping you plan your trip, and I’m thrilled to hear that everything came together so seamlessly and that you enjoyed the private transfers, tours, experiences, and especially the boutique and luxury hotels.

I’m also so glad we were able to step in and help when the weather disrupted your travel plans. Those unexpected moments are never fun, but knowing you could simply send us a text and have the team take care of the rebooking is exactly the kind of support we want our travelers to have.

Thank you again for trusting kimkim with your trip. It was wonderful working with you, and I hope this is just the beginning of many more incredible travels!

KimKim arranged an 8 day trip to Florence and...
Italy | Sep 12 - Sep 19, 2026

M
Melissa J.
Los Angeles, CA, USA | Reviewed on Sep 26, 2026
KimKim arranged an 8 day trip to Florence and Rome in September for me and my husband. We knew we were interested in science/engineering and food, and asked for a "mid-range, upscale" plan. KimKim quickly connected us with a local "travel designer" in Italy at a company called My Custom Journey. We were assigned to Valeria (and assisted by Lucrezia) who worked with us over the next few days to arrange a plan that gave us exactly what we wanted. The plan included an activity or two each day,... Read more

KimKim arranged an 8 day trip to Florence and Rome in September for me and my husband. We knew we were interested in science/engineering and food, and asked for a "mid-range, upscale" plan. KimKim quickly connected us with a local "travel designer" in Italy at a company called My Custom Journey. We were assigned to Valeria (and assisted by Lucrezia) who worked with us over the next few days to arrange a plan that gave us exactly what we wanted. The plan included an activity or two each day, with a free day in each city for us to manage on our own. The plan came in about 30% over the range I had selected, but it included everything we wanted, with excellent hotels (four star, centrally located, comfortable size and amenities) + private transfers and drivers for all the on ground travel in Italy. That means we were met at the airport by a guide, driven to our hotel, driven from our hotel to the train station and personally guided to the train, with the same level of service when it was time to head home. This made our trip completely stress free and luxurious feeling - well worth the extra cost. I'm sure they would have adjusted to fit into our range if we balked at the upgrades.

For one of our free days, we found an underground labyrinth tour that was a bit out of town, and Valeria was able to secure a car to take us to and from. She also contacted the labyrinth company directly when it didn't look like there would be an English tour on the day we were free. They were able to get us a private tour last minute! They were also very responsive about any questions we had about shopping areas, art galleries, appropriate attire, and scheduling.

On the ground in Italy we were supported by Daniela who we were able to contact easily on WhatsApp. She was quick to respond and great at addressing any issues that came up (e.g., there was a flood in Florence that affected a tour we had planned and she was able to adjust our day). The best tour Valeria and team arranged for us in Rome was an all day tour down Appian Way to see catacombs, mausoleums, and the ancient aqueduct. Our tour guide for that day was Maria Teresa and she was so knowledgeable! In Florence, we had the same guide for all our activities - Valentina - who was an art historian but was also able to speak knowledgably about the science museums we visited. She also arranged for us to skip the line at All'Antico Vinaio ;-)

The only thing we didn't love about KimKim is the fact that they use their own app to deliver the travel plans. It does a great job of collecting all the activities plus the tickets, addresses, and details we needed. So, on its own it's fine. The challenge is that we use TripIt for all our travel tracking and planning and there's no way to import the KimKim content in TripIt. Since TripIt is where we keep our flight info and restaurant reservations, it would be wonderful if we could have incorporated the KimKim stuff into the app we already use for all our other travel stuff.

Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 27, 2026
Hi Melissa,
Thank you so much for your wonderful and thoughtful review!
It was truly a pleasure helping you and your husband create a trip that reflected your interests and travel style.
The Appian Way is actually one of my favorite places in Rome, so I’m especially happy to hear that you enjoyed it too!
And I was so glad we managed to arrange the private labyrinth tour for you, even at the very last minute.
As for TripIt, I’m not familiar with the app myself, but your suggestion is very... Read more

Hi Melissa,
Thank you so much for your wonderful and thoughtful review!
It was truly a pleasure helping you and your husband create a trip that reflected your interests and travel style.
The Appian Way is actually one of my favorite places in Rome, so I’m especially happy to hear that you enjoyed it too!
And I was so glad we managed to arrange the private labyrinth tour for you, even at the very last minute.

As for TripIt, I’m not familiar with the app myself, but your suggestion is very helpful.
I’ll definitely pass your feedback along to the KimKim team and ask whether an integration or import option could be considered in the future.
I’m especially happy to hear that the extra touches, flexibility, and personal support made your journey feel seamless and stress-free.

It was a pleasure working with you,
Hope to see you again here in Italy.
ciao valeria

Rachel went above and beyond. Was such a grea...
Scotland | Sep 8 - Sep 19, 2026

R
Rick T.
Newark, NJ | Reviewed on Sep 26, 2026
Rachel went above and beyond. Was such a great trip. Read more

Rachel went above and beyond. Was such a great trip.

Hotel Review
Pine Trees Hotel
Pitlochry

Check in gal was awesome! Very cool hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rachel Long

We will never travel to Europe any other way,...
Portugal | Sep 14 - Sep 23, 2026

Nancy
Nancy H.
Atlanta, GA | Reviewed on Sep 26, 2026
We will never travel to Europe any other way, now that we have experienced such wonderful personalized service. My friend and I are, (dare I say?), senior travelers and are now ready to dial back our expectations of catching trains, hiking to subway stops and trying to figure out the mysteries of urban and country travel. We no longer feel comfortable driving, so having drivers and guides to show the way made all the difference. A trip that could have become burdensome became easy and... Read more

We will never travel to Europe any other way, now that we have experienced such wonderful personalized service. My friend and I are, (dare I say?), senior travelers and are now ready to dial back our expectations of catching trains, hiking to subway stops and trying to figure out the mysteries of urban and country travel. We no longer feel comfortable driving, so having drivers and guides to show the way made all the difference. A trip that could have become burdensome became easy and relaxing, as Anita laying the ground work meant that we never had to worry about what's next. We both were impressed at how quickly our guides were prepared to pivot to accommodate my mobility challenges allowing us to truly enjoy our surroundings. Not a small thing in a country of hills and more hills, chunky cobblestone and uneven curbs,

Portugal was packed with adventure, beauty, wonderful food and wonderful people. Taking this personal approach also meant that we felt that we made personal connections with real Portuguese. Sharing personal stories about children, families and pride of culture is the reward of travel, not just checking off boxes of attractions. We savored every minute of this trip!

Thanks to all of out drivers and guides and to Sofia, our host for a lovely dinner in her home in Lisbon. All were exceptional: Lino, Nuno 1, Nelson, Tiago, Nuno 2, Paulo and even the cork farmer, whose name I do not know.

We will be back!

Hotel Reviews
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

Elegant boutique hotel with modern aesthetic. Small, intimate dining facility used for breakfast and dinner. All were exceptional, in fact, I wish I lived there! Small inner courtyard pool perfect for relaxing after a hot sunny day. Rooms were every comfortable, providing black out curtains, sophisticated shower, cushy bed. Evora was the perfect way to end out tour!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Editory Garden Porto Hotel
Porto

This hotel was adequate, but a little disappointing. It seems to be affiliated with a hospitality training school, so the staff (students?) seemed to be spread too thin. Everyone was multitasking , and no one was particularly focused at the task at hand. It felt as though there were no systems in place and no mechanism to problem solve. Not sure if I ever saw a manager. The staff were, however, unfailingly nice and hospitable. Greatly appreciated!

Authenticity & Character
Location
A little outside central areas, but close to the subway.
Staff
Cleanliness & Comfort
BessaHotel Liberdade
Lisbon

Lovely boutique hotel in a great location. Staff was very attentive. There is a restaurant and room service. Rooms were delightful and very comfortable.

Authenticity & Character
Rooms were quiet and bed was relaxing.
Location
On Liberty Ave . Near public transport and a tuktuk on every corner!
Staff
Came to my rescue!
Cleanliness & Comfort
Well maintained. Super clean.
Activity Reviews
Portugal - Important Trip Information: Please Review Before Departure
Portugal - Important Trip Information: Please Review Before Departure
Portugal
Dinner With Locals: A Homemade Portuguese Experience
Dinner With Locals: A Homemade Portuguese Experience
Lisbon
Cork Experience with Wine & Lunch
Cork Experience with Wine & Lunch
Évora
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto
Évora Through the Ages: Guided Walk
Évora Through the Ages: Guided Walk
Portugal
Porto Up Close: A Private Walking Experience
Porto Up Close: A Private Walking Experience
Porto
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Awesome introduction to Lisbon. Great food and great company!

Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 28, 2026

Hi Nancy and Lisa,
Thank you!! It was a pleasure helping you plan your trip to Portugal. I’m especially glad to hear that the personalized approach made the journey feel comfortable and relaxing and that our guides and drivers were able to adapt along the way and make things easier for you whenever needed. I’ll be sure to pass your feedback on to the whole team!

I’d love to help you plan your next adventure when the time comes, whether it is back to Portugal or Italy, Spain, Greece, Morocco, or Malta.
I wish you all the best!! Anita

Excellent experience with a last-minute trip to Greece
Greece | Sep 16 - Sep 25, 2026

Michele
Michele E.
Seattle, WA | Reviewed on Sep 26, 2026
Anna did a phenomenal job coordinating our last-minute trip to Greece. She built us a custom itinerary based on our travel style and thoughtfully positioned our hotels in spots that optimized our trip. Along the way we had some exceptional tour guides - notably Grigori in Heraklion on the private Minoan Tour of Knossos & Archaeological Museum tour, Christina in Athens on the small group Acropolis & Old Athens walking tour, and Vasiis in Santorini on the private Traditional Villages... Read more

Anna did a phenomenal job coordinating our last-minute trip to Greece. She built us a custom itinerary based on our travel style and thoughtfully positioned our hotels in spots that optimized our trip.

Along the way we had some exceptional tour guides - notably Grigori in Heraklion on the private Minoan Tour of Knossos & Archaeological Museum tour, Christina in Athens on the small group Acropolis & Old Athens walking tour, and Vasiis in Santorini on the private Traditional Villages tour. Something to note with morning tours, in Greece hotel breakfasts are served later than in the USA so have an alternate plan for breakfast if you venture out before 8:30 AM. Our hotel in Crete did offer an early continental breakfast if coordinated the day before which was really helpful.

We had a great experience with kimkim and will definitely consider using them for future trips.

Local specialist: Anna Nikitopoulou
Anna
Anna Nikitopoulou
Local specialist in Athens | Replied on Sep 29, 2026

Dear Michele,

Thank you so much for sharing this wonderful feedback. I’m truly happy to hear that the itinerary, hotel locations, and experiences all came together so well, especially given the short planning timeline.

It’s also lovely to hear that Grigori, Christina, and Vasiis made such a strong impression. I’ll be very happy to pass your kind words along to them.

It was a pleasure planning your trip, and I’m so glad you had such a positive experience with us. I would be delighted to help again whenever your next journey begins!

Warmly,
Anna

Morocco trip 2026
Morocco | Sep 20 - Sep 26, 2026

Neil
Neil K.
Los Angeles, CA | Reviewed on Sep 26, 2026
The trip was interesting. We enjoyed visiting Morocco and seeing the country. However, the extensive and lenghty driving between cities during the trip was not enjoyable. That was likely due to our own fault in not fully understanding the distances. For example, the 9 to 10 hour journey from Fes to Majourga and then into the desert was not good. Flight options would have been appreciated. Also, the car provided was not good enough. It was too old and uncomfortable. We also should have been... Read more

The trip was interesting. We enjoyed visiting Morocco and seeing the country. However, the extensive and lenghty driving between cities during the trip was not enjoyable. That was likely due to our own fault in not fully understanding the distances. For example, the 9 to 10 hour journey from Fes to Majourga and then into the desert was not good. Flight options would have been appreciated. Also, the car provided was not good enough. It was too old and uncomfortable. We also should have been aware of what constitutes a Riad. We enjoyed it as an experience but we would have preferred slightly better hotel options.

Nevertheless, the best part of the trip was our driver Samir. He made the trip worthwhile for us: he was humble, respectful and courteous. He was also very good driver and had a great attitude, a wonderful ambassador for your country. We highly recommend Samir and will mention him to our friends who wish to visit Morocco!

Hotel Reviews
Villa Des Orangers
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bed and sheets could be improved
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds and pillows
Desert Luxury Camp Erg Chebbi
Merzouga
Authenticity & Character
Too touristy
Location
Staff
Cleanliness & Comfort
Better food!!!!
Karawan Riad
Fès

Beautiful Riad, but poor location and food. Enthusiastic service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
 Fes to the Sahara via the Atlas (Camel Ride included)
Fes to the Sahara via the Atlas (Camel Ride included)
Morocco
Quality of Experience
The driver Samir. Without him, would not have been worth the experience
Guides, Drivers and Staff
Samir was the bomb!! He was the best and made our trip good.
Transport
Car was not up to standard. Old and uncomfortable and rattled
Local specialist: Imane Ouriche
Imane
Imane Ouriche
Local specialist in Agadir | Replied on Sep 28, 2026
Hi Neil, Thank you for taking the time to write such a considered review, and for being honest about what didn't work. That's more useful to us than praise. You're right that the drive from Fes to Merzouga is a long one, and it's on me to make sure that's fully understood before a trip is confirmed rather than discovered on the day. I've taken that point properly. The comments on the vehicle and the accommodation are noted too, and I'm sorry they fell short. And thank you for what you said... Read more

Hi Neil,

Thank you for taking the time to write such a considered review, and for being honest about what didn't work. That's more useful to us than praise.

You're right that the drive from Fes to Merzouga is a long one, and it's on me to make sure that's fully understood before a trip is confirmed rather than discovered on the day. I've taken that point properly. The comments on the vehicle and the accommodation are noted too, and I'm sorry they fell short.

And thank you for what you said about Samir. I've passed it on to him, and it meant a great deal.

I hope you and Alexandra will come back one day, and if you do, I'd be glad to build you something that gets the balance right.

Warm regards,
Imane

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.