Kimkim Trip Reviews

4.8
Based on 20,235 ratings
Read 20,235 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

1st time visit to Vietnam with my partner has been incredible!
Vietnam | Apr 25 - May 1, 2026

Yugashree
Yugashree S.
Australia | Reviewed on May 04, 2026

Me and my partner visited Vietnam for only a week and KimKim travels helped us a lot in curating a perfect itinerary and accommodated us based on our requirements to meet them. Very quick and easy response. They made everything run smooth and easy, our journey in Vietnam was stress-free. Highly recommend them for your travels! The local guides where super friendly, kind, vibrant and fully informative. Thank you for your service and help in making or Vietnam trip soo memorable.

Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on May 08, 2026

Hi Yugashree

Thank you so much for your lovely review ❤️

It was truly a pleasure helping you and your partner plan your Vietnam trip. I’m very happy to hear everything went smoothly and that you enjoyed the itinerary, guides, and overall experience.

Your kind words really mean a lot to me and the whole local team. Thank you again for your trust and for letting us be part of such special memories in Vietnam 😊

Wishing you both many more beautiful adventures ahead, and hopefully we can welcome you back again someday! 😊❤

Warm regards,
Trang

China - What a wonderful holiday!
China | Apr 17 - Apr 29, 2026

Nathan
Nathan S.
Australia | Reviewed on May 04, 2026
Our trip was wonderful. Planning and booking was easy thanks to Lisa and all her advice was spot on.
We had absolutely no issues throughout the trip - all drivers and guides were excellent - particularly Yestin in Beijing & Betty in Chengdu. Would also like to make a special mention to Chow (Mike) in Zhangjiajie - he went above and beyond to make our visit fun, despite the terrible weather that could not be helped - excellent service and a lovely man!
We loved visiting the Pandas (we love...
Read more

Our trip was wonderful. Planning and booking was easy thanks to Lisa and all her advice was spot on.
We had absolutely no issues throughout the trip - all drivers and guides were excellent - particularly Yestin in Beijing & Betty in Chengdu. Would also like to make a special mention to Chow (Mike) in Zhangjiajie - he went above and beyond to make our visit fun, despite the terrible weather that could not be helped - excellent service and a lovely man!
We loved visiting the Pandas (we love animals!) and Betty was wonderful in navigating us away from the crowds and long line ups. The Zhangjiajie region was spectacular, but we really loved everywhere we visited. Thank you to everyone who made our trip very memorable!

Hotel Reviews
Sunrise On The Bund

A good location for Shanghai’s Bund!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Li River Resort

Our favourite hotel on our China tour - very relaxing with a lovely river view!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jolie Vue Boutique Hotel
Guilin

Great hotel for Guilin stay - the location is excellent and view from the bistro is amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tibet Hotel Chengdu
Chengdu

Great location and very lovely hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Scenic Countryside in Yangshuo by Cycling
Explore the Scenic Countryside in Yangshuo by Cycling
China

We opted out of this activity due to the weather!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Highlights in Shanghai
Visit the Highlights in Shanghai
Shanghai

We enjoyed our Shanghai City Highlights tour, with the highlight being the Yu Garden.

Quality of Experience
I
Guides, Drivers and Staff
Transport
Yulong River Rafting Experence
Yulong River Rafting Experence
Yangshuo

The bamboo rafting experience was a little bit of fun and a great way to see the scenery of the river.

Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Li River: China's Most Picturesque River
Marvel at the Li River: China's Most Picturesque River
Guilin

The Li Cruise was lovely - a relaxing way to see the spectacular scenery along the beautiful river.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chongqing City Highlights One-Day Tour
Chongqing City Highlights One-Day Tour
Chongqing

The Chongqing City is pretty cool but this tour was not one of our favourites of China’s city tours. Yudy the guide was nice, but the spots we saw were pretty lame and not really that interesting and we didn’t see everything that was listed (didn’t get taken to Raffles City to do the Sky Bridge or see the Hongya Cave light up at night - only during the day with almost nothing happening). Overall the tour seemed a bit rushed - it would have been better to start in the late afternoon into the evening.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Chengdu: Pandas, Wuhou Shrine,Jinli Ancient Street
Explore Chengdu: Pandas, Wuhou Shrine,Jinli Ancient Street
Chengdu

LOVED, LOVED, LOVED the Pandas! Even though the Panda Centre seemed to be crowded, Betty our guide was able to keep us away from long lines and we had plenty of stress free time to just watch the beautiful animals. One of our favourite days in China.

Quality of Experience
Guides, Drivers and Staff
Transport
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Zhangjiajie

Unfortunately the weather was not ideal for our visit to Zhangjiajie’s Grand Canyon & Tiananmen Mountain - but despite this we had an amazing time anyway! Thanks to Chow, our Guide who helped make the day memorable and fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie

A highlight of our China trip, the Zhangjiajie National Forest Park is spectacular, we had a wonderful time thanks to Chow, our guide who was a superstar in guiding us through all there was to see!

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking along the Majestic Great Wall, Summer Palace
Hiking along the Majestic Great Wall, Summer Palace
Beijing

We had a wonderful day visiting the Great Wall. Our guide, Yestin was excellent, especially at helping us avoid the really crowded areas and lone line ups!

Quality of Experience
Guides, Drivers and Staff
Transport
Beijing Highlights:Tiananmen Square, the Forbidden City & Hutongs
Beijing Highlights:Tiananmen Square, the Forbidden City & Hutongs
Beijing

Excellent way to start our China experience. Our guide Yestin was very good and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on May 07, 2026
Dear Nathan and Kerry, Thank you so much for your wonderful message. We truly appreciate your kind words and are so happy to hear that you had such a memorable trip. It means a lot to know that everything went smoothly and that our guides and drivers made a positive impression on your journey. I will be sure to pass your special thanks to Yestin in Beijing, Betty in Chengdu, and Mike (Chow) in Zhangjiajie — they will be very happy to hear your feedback, especially your kind mention of Mike... Read more

Dear Nathan and Kerry,

Thank you so much for your wonderful message. We truly appreciate your kind words and are so happy to hear that you had such a memorable trip.

It means a lot to know that everything went smoothly and that our guides and drivers made a positive impression on your journey. I will be sure to pass your special thanks to Yestin in Beijing, Betty in Chengdu, and Mike (Chow) in Zhangjiajie — they will be very happy to hear your feedback, especially your kind mention of Mike going above and beyond despite the weather.

We’re also delighted that you enjoyed the pandas and the beautiful Zhangjiajie region. It’s always our goal to help travelers experience the very best, even during busy or challenging conditions, and your feedback is incredibly encouraging for the whole team.

We truly value your trust and your detailed review — it helps us continue improving and delivering even better experiences in the future.

We would be absolutely delighted to welcome you again whenever you plan your next journey.

Warm regards,
Lisa

Nancy, our guide in Lima, was passionate and ...
Peru | Apr 24 - May 3, 2026

Paige
Paige G.
Ashburn, VA | Reviewed on May 04, 2026
Nancy, our guide in Lima, was passionate and did a great job at engaging us through each experience. Wily, our guide for all of Cusco,, Sacred Valley, Machu Picchu, and then Cusco again, was EXCEPTIONAL. He provided a thorough and educational experience while working tirelessly to not only meet our needs but exceed our needs to make sure our vista weee the best they can be. And the were amazing! Wily worked well with Alan, our driver, to make sure that we were safe, arrived safely at all... Read more

Nancy, our guide in Lima, was passionate and did a great job at engaging us through each experience. Wily, our guide for all of Cusco,, Sacred Valley, Machu Picchu, and then Cusco again, was EXCEPTIONAL. He provided a thorough and educational experience while working tirelessly to not only meet our needs but exceed our needs to make sure our vista weee the best they can be. And the were amazing! Wily worked well with Alan, our driver, to make sure that we were safe, arrived safely at all locations, that our luggage was generously and graciously cared for. We all felt safe and protected in their care at all points. Wily accommodated 1 injured member of our group and I friend who became ill while on the last part of our trip.

I highly tecommned all of our guides, our drivers and the leadership of Wily and Alan.

Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on May 05, 2026
Hi Paige, Thank you so much for your thoughtful review. I’m happy to reas that Nancy made your time in Lima so engaging, and especially that Wily and Alan took such great care of your group throughout the journey. Your comments about their professionalism, attentiveness, and dedication truly mean a lot to us. It’s wonderful to know you felt safe, supported, and well looked after at every stage of the trip, especially during the more challenging moments. I’ll be sure to share your kind... Read more

Hi Paige,

Thank you so much for your thoughtful review. I’m happy to reas that Nancy made your time in Lima so engaging, and especially that Wily and Alan took such great care of your group throughout the journey. Your comments about their professionalism, attentiveness, and dedication truly mean a lot to us.

It’s wonderful to know you felt safe, supported, and well looked after at every stage of the trip, especially during the more challenging moments. I’ll be sure to share your kind words with the team, they will be excited to hear them.

Thank you again for trusting us with your Peru experience.

Warm regards,
Anne Godoy

We had a truly legendary trip to Morocco. Ou...
Morocco | Apr 11 - Apr 26, 2026

Tim
Tim M.
Atlanta, GA | Reviewed on May 04, 2026

We had a truly legendary trip to Morocco. Our driver Rachid was an amazing person. He took care of us like family and made sure we had a wonderful time. We spent two weeks and covered so many amazing areas of Morocco. It is hard to say which part was the best because it was all so beautiful. In each area we were helped to our accommodations and brought to guides who knew their specific area like a college professor. I highly recommend Kim Kim and Morocco Emersion.

Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on May 05, 2026
Dear Tim, Thank you so much for your wonderful review and for choosing to travel with us!
We’re thrilled to hear that your trip to Morocco was “truly legendary” and that you enjoyed exploring so many different areas of the country. It’s especially great to know that Rachid helped make the experience so special—our team takes a lot of pride in caring for guests like family.
We’re also happy that your accommodations and local guides helped you feel well looked after and gave you a deeper... Read more

Dear Tim,

Thank you so much for your wonderful review and for choosing to travel with us!
We’re thrilled to hear that your trip to Morocco was “truly legendary” and that you enjoyed exploring so many different areas of the country. It’s especially great to know that Rachid helped make the experience so special—our team takes a lot of pride in caring for guests like family.

We’re also happy that your accommodations and local guides helped you feel well looked after and gave you a deeper understanding of each region you visited.

Thank you again for your kind words and recommendation of Morocco Immersion. We hope to welcome you back to Morocco for another adventure in the future!

Thanks,
Nihad, Rachid & the rest of the Morocco Immersion family.

What an amazing trip! We couldn’t be happier...
Greece | Apr 1 - Apr 10, 2026

Alissa
Alissa G.
Seattle, WA | Reviewed on May 03, 2026
What an amazing trip! We couldn’t be happier with the experience. I would not have thought to choose Greece as a destination, but my brother and his wife did, and with Kimkim’s vision and planning we had the experience of a lifetime! Every guided excursion we took was private and the guides were all personable, knowledgeable, and hospitable in what we came to understand is at the heart of Greek culture. Outstanding! The pick up drivers were also wonderful and it was amazing to not have... Read more

What an amazing trip! We couldn’t be happier with the experience. I would not have thought to choose Greece as a destination, but my brother and his wife did, and with Kimkim’s vision and planning we had the experience of a lifetime! Every guided excursion we took was private and the guides were all personable, knowledgeable, and hospitable in what we came to understand is at the heart of Greek culture. Outstanding!

The pick up drivers were also wonderful and it was amazing to not have to try to navigate a foreign country on our own. We could tell your stories about our experiences in Paris doing it ourselves!

The hotels were all beautiful and hospitable in a way we have never experienced in America. We were made to feel welcomed and well cared for at each in their own special way. Attention to detail was out of this world and everything was so clean and beautiful.

I wish there was a way we could easily provide feedback per tour, but they were all wonderful in their own ways and I will do my best to remember them all.

Thessaloniki - we had two tours, and a rainy day. Our hotel provided umbrellas and our tour guide came prepared with her own.

Private Culture and Food Walk:
Even on a rainy day we had a great time zipping through local markets. During the whole tour the guide was knowledgeable, friendly, and happy to answer our many questions. We toured the open markets, sampled some traditional Greek products, had coffee and pastries at a wonderful bakery, and ended at a restaurant for lunch. Wonderful!

Private Tour of Archaeological Museum of Thessaloniki: The guide was so passionate about the displays we toured that we asked if he is indeed an archeologist (he is, among other things). This tour proved to serve as a foundation for the history and mythology we continued to learn along the rest of the trip. We saw some beautiful exhibits and learned a ton.

Private Half-Day Monasteries of Meteora Exploration:
Our guide was fantastic! He grew up in the small town we stayed in (Kalampaka) and was extremely knowledgeable about the caves, monasteries, rock formations, local flora, and he even knew some fun tricks with our cameras to take some fantastic photos. He went out of his way to personalize the tour to our interests. The monasteries and rock formations were beautiful, we got our daily dose of Greek cats, and we had a wonderful time.

Athens Mythology Storytelling Walk:
Guides (and Storyteller) were amazing. It was truly wonderful to hear the myths right in the places they were born to help us understand the history of Greece. The hosts were open to answer our many questions and we learned about the people of Greece as well as the history of the city in such a fun way! The combination of information and dramatization of the myths made for an unforgettable experience that truly helped to immerse us into the culture and history surrounding us.

Private Evening Neighborhood Walk in Athens - Friendly, open, and honest guide knowledgeably and expertly answered our many questions while taking us to parts of Athens we wouldn’t have seen on our own. We toured a garden, saw part of the changing of the guards ceremony, stopped for some delicious gelato, walked a pedestrian street we later went back to shop, toured a church, and ended at a restaurant for traditional Greek mezes (small plates). So fun!

Private Acropolis and Museum Experience- Again the guide was knowledgeable, hospitable, and super friendly in a relatable manner. We started in town and walked through Plaka and the pedestrian street up to the Acropolis, learning about the ancient theatres, temples, and other ruins. We saw cats even at the ruins! (One of our favorite aspects about Greece.) We learned and relearned, from previous tours, about the history and mythology of what we were seeing. It was great to hear different variations of the same myths and really drive home the significance of the myths and history that created Greece and the Greek culture. We ended at the museum where we could see up close what we saw from more of a distance at the top of the hill. Wonderful!

Wine Tasting in the Heart of Athens: I’m not a wine, cheese, or olive fan, but the products in Greece are so different than what we get in the states that I even liked the feta cheese (in slices! I’ve never even seen it like that!). It was a very small group from all over the world in a sort of classroom setting and we all had fun learning how to assess different wines and how their flavors change when paired with different cheeses. Fun!

Private Falassarna and Balos Beaches Day: Wow! I don’t normally enjoy loud and bumpy boat rides, but the water was so blue and in our small RHIB we felt as though we were right in the sea ourselves - it was amazing. I was laughing out loud I was having so much fun. At our first stop there was an opportunity to walk up to a castle (though my husband’s hip was bothering him - we found a private perch and drank some wine and enjoyed the view of the sea while the other guests hiked). It was too cold this time of year to swim, but we were offered the opportunity in a beautiful blue lagoon with white sand beaches. So much fun!

We truly had the experience of a lifetime. The people of Greece are so hospitable, friendly, and welcoming. We had so much fun learning a few Greek phrases and trying them out with the locals. We learned so much, laughed constantly, and can’t stop smiling when we talk about our trip. Thank you, Kimkim, for arranging such an amazing excursion. We will absolutely recommend your services and hope to have the opportunity to use them again.

Activity Reviews
Private Falassarna & Balos Beaches Day
Private Falassarna & Balos Beaches Day
Chania

Wow! I don’t normally enjoy loud and bumpy boat rides, but the water was so blue and in our small RHIB we felt as though we were right in the sea ourselves - it was amazing. I was laughing out loud I was having so much fun. At our first stop there was an opportunity to walk up to a castle (though my husband’s hip was bothering him - we found a private perch and drank some wine and enjoyed the view of the sea while the other guests hiked). It was too cold this time of year to swim, but we were offered the opportunity in a beautiful blue lagoon with white sand beaches. So much fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting in the Heart of Athens
Wine Tasting in the Heart of Athens
Athens

I’m not a wine, cheese, or olive fan, but the products in Greece are so different than what we get in the states that I even liked the feta cheese (in slices! I’ve never even seen it like that!). It was a very small group from all over the world in a sort of classroom setting and we all had fun learning how to assess different wines and how their flavors change when paired with different cheeses. Fun!

Private Evening Neighborhood Walk
Private Evening Neighborhood Walk
Athens

Friendly, open, and honest guide knowledgeably and expertly answered our many questions while taking us to parts of Athens we wouldn’t have seen on our own. We toured a garden, saw part of the changing of the guards ceremony, stopped for some delicious gelato, walked a pedestrian street we later went back to shop, toured a church, and ended at a restaurant for traditional Greek mezes (small plates). So fun!

Quality of Experience
Guides, Drivers and Staff
Private Tour of Archaeological Museum of Thessaloniki
Private Tour of Archaeological Museum of Thessaloniki
Thessaloniki

The guide was so passionate about the displays we toured that we asked if he is indeed an archeologist (he is, among other things). This tour proved to serve as a foundation for the history and mythology we continued to learn along the rest of the trip. We saw some beautiful exhibits and learned a ton.

Quality of Experience
Guides, Drivers and Staff
Private Culture & Food Walk
Private Culture & Food Walk
Thessaloniki

Even on a rainy day we had a great time zipping through local markets. During the whole tour the guide was knowledgeable, friendly, and happy to answer our many questions. We toured the open markets, sampled some traditional Greek products, had coffee and pastries at a wonderful bakery, and ended at a restaurant for lunch. Wonderful!

Quality of Experience
Guides, Drivers and Staff
Private Acropolis & Acropolis Museum Experience
Private Acropolis & Acropolis Museum Experience
Athens

The guide was knowledgeable, hospitable, and super friendly in a relatable manner. We started in town and walked through Plaka and the pedestrian street up to the Acropolis, learning about the ancient theatres, temples, and other ruins. We saw cats even at the ruins! (One of our favorite aspects about Greece.) We learned and relearned, from previous tours, about the history and mythology of what we were seeing. It was great to hear different variations of the same myths and really drive home the significance of the myths and history that created Greece and the Greek culture. We ended at the museum where we could see up close what we saw from more of a distance at the top of the hill. Wonderful!

Quality of Experience
Guides, Drivers and Staff
Athens Mythology Storytelling Walk
Athens Mythology Storytelling Walk
Athens

It was truly wonderful to hear the myths right in the places they were born to help us understand the history of Greece. The hosts were open to answer our many questions and we learned about the people of Greece as well as the history of the city in such a fun way! The combination of information and dramatization of the myths made for an unforgettable experience that truly helped to immerse us into the culture and history surrounding us.

Quality of Experience
Guides, Drivers and Staff
Private Half-Day Monasteries of Meteora Exploration
Private Half-Day Monasteries of Meteora Exploration
Meteora

Our guide was fantastic! He grew up in the small town we stayed in (Kalampaka) and was extremely knowledgeable about the caves, monasteries, rock formations, local flora, and he even knew some fun tricks with our cameras to take some fantastic photos. He went out of his way to personalize the tour to our interests. The monasteries and rock formations were beautiful, we got our daily dose of Greek cats, and we had a wonderful time.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

We had an amazing experience using Kimkim to plan our honeymoon in Bali
Indonesia | Apr 16 - Apr 21, 2026

V
Vineela N.
Newark, NJ | Reviewed on May 03, 2026
We had an amazing experience using Kimkim to plan our honeymoon in Bali. They did a fantastic job creating a well-balanced itinerary with a great mix of activities, from sightseeing to relaxation, and included a variety of restaurants and cafés that really let us experience the local food scene. What stood out the most was their support during the trip itself. They were always available to answer questions and were incredibly responsive whenever our plans shifted. When we were running late... Read more

We had an amazing experience using Kimkim to plan our honeymoon in Bali. They did a fantastic job creating a well-balanced itinerary with a great mix of activities, from sightseeing to relaxation, and included a variety of restaurants and cafés that really let us experience the local food scene.

What stood out the most was their support during the trip itself. They were always available to answer questions and were incredibly responsive whenever our plans shifted. When we were running late or needed adjustments, they handled everything smoothly and made sure our itinerary stayed on track without adding any stress.

Jessica and Deta were so wonderful to work with! Overall, the planning felt thoughtful and personalized, and their on-the-ground support made a big difference. We’d definitely recommend Kimkim to anyone looking for a seamless and well-organized travel experience.

Hotel Reviews
Andaz Bali - A Concept by Hyatt
Sanur

We loved our honeymoon stay at Andaz Bali as they made it very special. We enjoyed the morning breakfast, the spa and the exploring the resort with adjoining Hyatt hotel. Overall highly recommend and we wish we had a few more days here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alila Ubud. Bali
Ubud

Loved staying at this hotel to experience the jungle landscape. We loved the breakfast, with great options, and the staff were wonderful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on May 05, 2026
Hi Vineela and Rahul,
Thank you so much for your kind words, it truly means a lot to both me and Deta.
I’m so happy to hear that you enjoyed the balance of the itinerary and got to experience both the activities and Bali’s food scene the way you’d hoped. It’s especially great to know that the on-the-ground support made a difference and helped keep everything smooth and stress-free!
It was an absolute pleasure planning this special trip with you, and we’re really grateful you trusted us with...
Read more

Hi Vineela and Rahul,
Thank you so much for your kind words, it truly means a lot to both me and Deta.
I’m so happy to hear that you enjoyed the balance of the itinerary and got to experience both the activities and Bali’s food scene the way you’d hoped. It’s especially great to know that the on-the-ground support made a difference and helped keep everything smooth and stress-free!
It was an absolute pleasure planning this special trip with you, and we’re really grateful you trusted us with your honeymoon :)
Wishing you both all the best, and hopefully we’ll get to plan another adventure together someday!

Warm regards,
Jessica

Our Amazing Sister Trip through The Netherlands
The Netherlands | Apr 17 - Apr 26, 2026

N
Nikki T.
Phoenix, AZ | Reviewed on May 03, 2026
Our Sister trip through the Netherlands was absolutely amazing. Lisa planned a trip that was exactly what we were looking for. We had enough down time and time to relax while also seeing all of the sites that we were hoping to see. My sister and I wanted to manage much of the logistics and get around on our own and the schedule was the perfect balance, while providing us with the OV chip card and telling us about the 9292 app made the logistics very easy. And for the longer and less... Read more

Our Sister trip through the Netherlands was absolutely amazing. Lisa planned a trip that was exactly what we were looking for. We had enough down time and time to relax while also seeing all of the sites that we were hoping to see. My sister and I wanted to manage much of the logistics and get around on our own and the schedule was the perfect balance, while providing us with the OV chip card and telling us about the 9292 app made the logistics very easy. And for the longer and less train-access locations, Fred was a wonderful person to take us on those journeys. He is kind, prompt, knowledge, fun and a joy to talk to.

As my sister mentioned in her review, our walking tour on the first day was very informative and our guide was great. He seemed to know everyone in Amsterdam and recommended a Chinese dinner location that was yummy. (Unfortunately I can’t remember the name) We were tired, but it was a great way to push through and stay awake to avoid the jet lag.

The canal cruise with Those Dam Boat guys was really nice. It seemed like a much less touristy experience, even though I’m sure it’s just as touristy as the rest. And it was a great perspective from which to see the city. The only experience that was just OK and we could have done without was the cheese place. It seemed to be a bit of a tourist factory and we were competing with bus loads of visitors for cheese tasting.

Having Lisa get the many museum tickets in advance for us, with entry times that were not too early, and the ease of having access to the tickets on the KimKim app made our trip feel so easy and took so much time and stress off of our planning. We felt like we had gotten the “insider” tour due to Lisa’s extensive knowledge of her country and its sites. And what a beautiful country! All of the hints and instructions in the KimKim app made our days easy and took the stress off of trying to figure out details. We used the restaurant recommendations as well as finding some of our own spots. But the recommendations were very helpful especially as Kings Day approached and reservations were more necessary. The pre-loaded Google Maps were also a huge help. Overall, the app is fabulous and easy to navigate. And Lisa was prompt at answering any questions through the app as well. But we didn’t have many questions because everything was so nicely laid out and all the needed details were present.

Our very favorite place was the Hoge Veluwe National Park and the Kroller Muller Museum. And the our stay at De Wever Lodge. What an amazing spot! The food at the lodge was some of the best I’ve ever had. While there were definitely tourist groups present in the park and at the museum (an adorable group of children speaking French on a field trip) it had a feeling of a hidden beautiful secret. Our driver Fred, an Amsterdam native, had never heard of the Kroller Muller museum. I think the collection there rivals the Musee de Orsay in Paris! I now believe that any true lover of art should visit this museum in their lifetime.

Overall, I just can’t say enough about how wonderful this trip was for us. We enjoyed ourselves completely and felt that we really got to experience The Netherlands and Dutch art in a sincere and beautiful way. Thank you all so much!

Local specialist: Lisa van den Eerenbeemt
Lisa
Lisa van den Eerenbeemt
Local specialist in Nijmegen | Replied on May 05, 2026

Hi Nikki,

Thank you so much for your lovely review! I’m so happy you had such a wonderful trip and that the balance of independence, relaxation, and activities worked well for you. It’s great to hear the logistics felt easy and that you enjoyed your time with Fred and the guides. I also appreciate your feedback about the cheese experience; that’s very helpful.

I’m especially glad that Hoge Veluwe National Park, the Kröller-Müller Museum, and De Wever Lodge were highlights for you; it's such a special area!

Thank you as well for your lovely postcard, much appreciated!

Warm regards,
Lisa

We enjoyed a spectacular visit to Japan which...
Japan | Apr 13 - Apr 27, 2026

L
Laura E.
Los Angeles, CA | Reviewed on May 03, 2026
We enjoyed a spectacular visit to Japan which we could not have had without Eleanor at kimkim. Thank you doesn't begin to express our deep gratitude for how well she orchestrated our experience. From arranging hotel reservations, private guides and drivers, and answering my countless questions about various details, all was handled with grace, patience, humor and skill. Our time in Japan went very smoothly and when we requested a change Eleanor seamlessly made adjustments to suit our needs.... Read more

We enjoyed a spectacular visit to Japan which we could not have had without Eleanor at kimkim. Thank you doesn't begin to express our deep gratitude for how well she orchestrated our experience. From arranging hotel reservations, private guides and drivers, and answering my countless questions about various details, all was handled with grace, patience, humor and skill. Our time in Japan went very smoothly and when we requested a change Eleanor seamlessly made adjustments to suit our needs. We felt very well cared for. We couldn't have asked for a more competent agent and advisor. Eleanor was a pleasure to work with and helped our Japan travel dream come true.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on May 06, 2026

Hi Laura,

Thank you so much for such great words for me, which is already the best reward😆! It was such a joy to work with you. Also, thanks a lot for how openly you communicated throughout the planning process and on the trip. I'm so proud that we could turn this long-awaited trip into such a special experience🎉! Japan will definitely miss you, too!

All the best,
Eleanor

The Team at KimKim was incredible!
Japan | Apr 18 - Apr 26, 2026

K
Kristin M.
the Netherlands | Reviewed on May 03, 2026

Mina and her team were incredible throughout the year-long planning until we were safely home from our trip! We were so happy with the entire experience! We already want to plan our next trip. Special thanks to Iris and Carinta for their help too! We felt supported wherever we went with the emergency line - such a great feature! Thank you again! Can’t wait to work with KimKim on our next adventure!

Local specialist: Mina Helland

Exceptional Ecuadorian Adventure
Ecuador | Mar 27 - Apr 10, 2026

barb
barb r.
Minneapolis, MN | Reviewed on May 03, 2026
Swimming with sea turtles! Watching hundreds of parrots coming to eat in the early morning hours. Biking in Quito. Sharing a boardwalk with a sea lion. Tasting different chocolates. Balancing an egg on the top of a nail at the equator. These were just some of our adventures. Initially we planned to do a trip to the Galápagos Islands, then we decided to add a trip to the Amazon as well. Ariel did a great job of finding local accomodations and arranging transportation. We even got to... Read more

Swimming with sea turtles! Watching hundreds of parrots coming to eat in the early morning hours. Biking in Quito. Sharing a boardwalk with a sea lion. Tasting different chocolates. Balancing an egg on the top of a nail at the equator. These were just some of our adventures.

Initially we planned to do a trip to the Galápagos Islands, then we decided to add a trip to the Amazon as well. Ariel did a great job of finding local accomodations and arranging transportation. We even got to meet him while we were in Quito.

Thank you Ariel. Thanks to all the staff at KimKim, the Napo Wildlife Center, Joseline at Galapagos Suites, the team at Casa Playa Mann, the guides and all the others that helped to make this an awesome adventure.

Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on May 07, 2026

Dear Barb,

It was a pleasure meeting you in person here in Quito. I am so happy that adding the Amazon to your Galápagos journey resulted in so many unforgettable memories.

I will be sure to pass along your kind words to the teams at Napo Wildlife Center, Galapagos Suites, and Casa Playa Mann. It was a pleasure helping you put this adventure together, and it's wonderful to hear that everything from the logistics to the chocolate tasting lived up to your expectations.

Thank you for the lovely review.

All the best,
Ariel

Amazing Trip with lifetime friends
France | Apr 13 - Apr 19, 2026

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Marcia O.
Chicago, IL | Reviewed on May 03, 2026
so many great experiences. I will review in the next section, Read more

so many great experiences. I will review in the next section,

Hotel Review
Hotel La Perle
Paris

The hotel was very quaint, exceptional staff that were kind and helpful, very clean rooms and daily Freshen up. We had some miscommunication with the room and bed set up but that was more a language and word barrier than anyone’s fault. We wanted to have 3 beds all seperate , not just 2 inches. But all was fine and we adapted. The rooms were small but we rarely spent time there except to sleep and prepare for the day. Breakfast was ok but not one day of variety for the 6 days. Nothing like fresh fruit ( canned /frozen) . Service was excellent and they always asked what we needed. Just no variations. Staff were so knowledgeable , nice, spoke English , gave suggestions and always were available to answer questions or help. I felt safe and relaxed. Super quiet. The location was ok . Not really near any tourist things but maybe that is a good thing. Quiet, little traffic. We easily could walk or uber,

Authenticity & Character
Nothing to compare it to. We only went in another big hotel for drinks.
Location
maybe near some of the popular sites and on other side of river on East? Not sure for budget
Staff
they are great. Keep it up.
Cleanliness & Comfort
All clean
Activity Reviews
Starry Dinner on the Seine River
Starry Dinner on the Seine River
Paris

Hard to find. We needed better directions. Label on the pier? It was very nice ride. The food was ok, Scenery was amazing and at dark even better.

Quality of Experience
Food
new menu or just improve what you have. Bland
Guides, Drivers and Staff
wait staff nice . English was not always available but fine
Transport
boat smooth and nice. Waves not present
Cooking class with a Chef
Cooking class with a Chef
Paris

The highlight of the trip and favorite

Quality of Experience
Food
All of it we made and purchased. Just a perfect day . She is helpful to explain how to do and why.
Guides, Drivers and Staff
She made it wonderful. Her knowledge, ability, kind, beautiful and her home. Classy ! French lovely
Transport
we walked
Guided visit of Montmartre
Guided visit of Montmartre
Paris

We arrived early that day and took our own walk around. When we met up with our guide we were already somewhat tired. This tour has a lot of hills and elevation.

Quality of Experience
Could have seen it in a car with same eperience
Guides, Drivers and Staff
English was great but her accent made be really have to listen carefully . Knowledgeable but kinda boring
Transport
We have walked all over Paris and it was just a long day.
Guided visit of the Louvre museum
Guided visit of the Louvre museum
Paris

Tour guide Sonali made it amazing. It was crowded and we expected that. Wore earpieces and that is a must.

Quality of Experience
she knew were to stand and have a great view and out of the large mass of people. Head set was helpful so much to explain and be able to move along.
Guides, Drivers and Staff
Sonali again took us to the places we wanted and her recommendations.
Transport
Walked
Gourmet food tour in Saint-Germain-des-Prés
Gourmet food tour in Saint-Germain-des-Prés
Paris

The guide was ok . She was hard to not compare with Sonali the day before, We began with chocolate . I would have preferred a coffee and croissant or similar. These were never part of tour. This chocolate place was ok but I have been on similar tours and the owner of place at least talks or appreciates your coming. Not so at these places except one or 2. The chocolate is early in the morning to begin. They also sold there many macaroons , but not offered unless you bought one. I thought that would be given and talked about. The other food stops were jams, spreads and we did have cheese. Those were ok but again not much. The best was the hot food at a restaurant that we could select 3-4 for us. Those were good and we didn’t know much about what we were eating. Guide was somewhat flat .

Quality of Experience
Guides, Drivers and Staff
Guide
Transport
We walked so not sure of question
Guided tour of covered passages of Paris
Guided tour of covered passages of Paris
Paris

This was our first guided tour and what a special guide of Sonali for us. She is amazing and I would like to have all tours with her. She was a certified guide, which we learned is quite an honor and distinction to achieve. She is so intelligent, funny, kind, knowledgeable and has a complete confidence in her role and ease with the place touring. The passage way was very interesting and gave us several areas we would not have seen.

Quality of Experience
Guides, Drivers and Staff
Sonali as I stated above
Transport
Not sure what this means since we walked
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on May 05, 2026
Bonjour Marcia,
Thank you so much for sharing your feedback on the visits and experiences. I am really happy to read that you had a good time for the visits and the cooking class. I understand that the Montmartre tour and the food tour were not up to the mark though. I'll share the feedback with the guides as well.
Hotels in Paris are always a little challenging, due to the rate and room size. We do our best to find the right hotels for our guests, according to their budget and category...
Read more

Bonjour Marcia,
Thank you so much for sharing your feedback on the visits and experiences. I am really happy to read that you had a good time for the visits and the cooking class. I understand that the Montmartre tour and the food tour were not up to the mark though. I'll share the feedback with the guides as well.
Hotels in Paris are always a little challenging, due to the rate and room size. We do our best to find the right hotels for our guests, according to their budget and category expectations.
If you wish to come back to France, do not hesitate to reach out. I'd love to help!
Thanks,
Lucie

My sister and I had a wonderful trip to Londo...
England | Apr 24 - May 1, 2026

Kathleen
Kathleen C.
Denver, CO | Reviewed on May 02, 2026
My sister and I had a wonderful trip to London with KimKim and Tetiana’s help. The hotel, The Mad Hatter, on the south bank of the Thames, was perfect with an included breakfast in the pub everyday. Good location for walking all over the area by the River, including the London Eye, St. Paul’s Cathedral, restaurants and Pubs. We took a day bus trip to Windsor Castle, Stonehenge and Bath, Bruce was the guide with Golden Bus tours and he was excellent. We took a River boat ride to The London... Read more

My sister and I had a wonderful trip to London with KimKim and Tetiana’s help. The hotel, The Mad Hatter, on the south bank of the Thames, was perfect with an included breakfast in the pub everyday. Good location for walking all over the area by the River, including the London Eye, St. Paul’s Cathedral, restaurants and Pubs. We took a day bus trip to Windsor Castle, Stonehenge and Bath, Bruce was the guide with Golden Bus tours and he was excellent. We took a River boat ride to The London Tower tour with Miles, a Beefeater that was great. We took a walking tour with Pepe to see the changing of the Guards at Buckingham Palace that was perfect. We lucked out with super weather so were able to walk every day. The Victoria and Albert museum was so interesting as was Westminster Abbey. the history is incredible. We also booked a Tea at the Diamond Jubilee Tea Room at Fortnum and Mason that was very nice. I’d used KimKim before on a trip to Norway and found them super helpful and accommodating to our budget and timetable. Thanks, Cheers!!!

Hotel Review
The Mad Hatter Hotel

the location was good for us to be on the South side of the Thames, close to London Eye, bars, restaurants , St Paul’s Cathedral, and easy to get a cab or UBER. The Pub was fun, excellent food and good beer! Had a nice included breakfast every day, which started our day off perfectly.

Authenticity & Character
The Pub, the stairwell, the rooms were clean, nice and the housekeeping came in everyday.
Location
close the the Riverwalk, Bridges and all the action
Staff
Sammy was great at the Front Desk and the ladies in the Pub for breakfast were super sweet and helpful.
Cleanliness & Comfort
Our beds were made up everyday, the down duvet was so snuggly.
Activity Review
Stonehenge, Windsor Castle, and Bath from London
Stonehenge, Windsor Castle, and Bath from London
London

the trip was great, unfortunately, there was a car accident on the way out so it added 2 hours to an already long day.. Windsor Palace was so cool to tour getting to see where the State Dinners are held.

Quality of Experience
Guides, Drivers and Staff
Transport
The driver who picked us up at Heathrow was so professional and drove a beautiful Mercedes Benz
Local specialist: Tetiana Smal

Kimkim (old town outfitters) was incredible!
Guatemala | Apr 20 - Apr 25, 2026

Ashlyn
Ashlyn G.
Boston, MA | Reviewed on May 02, 2026
Kimkim (old town outfitters) was incredible. They planned everything we wanted based off our wishes, and when we wanted to change plans/activities they did it with ease. The tour guides they scheduled for us were the most wholesome, informative people. I could not recommend this agency enough. Shout out to Cuscun cooking class, it was such a cool immersive experience for us. Read more

Kimkim (old town outfitters) was incredible. They planned everything we wanted based off our wishes, and when we wanted to change plans/activities they did it with ease. The tour guides they scheduled for us were the most wholesome, informative people. I could not recommend this agency enough. Shout out to Cuscun cooking class, it was such a cool immersive experience for us.

Hotel Review
Camelias Inn
Antigua

Actually coolest hotel ever. Breakfast on the terrace and then seeing the volcano erupt at night was a memory I'll never forget.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Traditional Guatemalan Cooking Class
Traditional Guatemalan Cooking Class
Antigua

SO COOL! Friendliest staff, amazing views, delicious food. You 100% feel immersed in the culture. Could not recommend this place enough.

Quality of Experience
Overall experience was the coolest cooking class I've ever done, with a breath-taking view
Food
Traditional Guatemalan foods, with an appetizer, dinner, and dessert.
Guides, Drivers and Staff
Staff was sooo so sweet and fun! Let us choose songs to listen to
Transport
Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on May 05, 2026
Thank you so much for your amazinf feedback Ashlyn and Emma. This truly means the world to us, specially Jerry. We’re incredibly happy to hear that the trip felt just right for you both and that you enjoyed the flexibility along the way. It makes us especially proud to know our guides made such a positive impression, and we love that the Cuscun cooking class became a highlight of your experience, it really is such a special and amazing experience. Thank you again for trusting me with your... Read more

Thank you so much for your amazinf feedback Ashlyn and Emma. This truly means the world to us, specially Jerry. We’re incredibly happy to hear that the trip felt just right for you both and that you enjoyed the flexibility along the way.

It makes us especially proud to know our guides made such a positive impression, and we love that the Cuscun cooking class became a highlight of your experience, it really is such a special and amazing experience.

Thank you again for trusting me with your adventure and for taking the time to share your experience. We hope to help you plan another journey in the future, maybe something like Belize perhaps.

Best from Antigua,
Alwx

Another wonderful trip with Kimkim
England | Apr 11 - Apr 25, 2026

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Maggie W.
Los Angeles, CA | Reviewed on May 02, 2026
This is the second time I use Kimkim to plan a 15 day vacation visiting multiple cities and taking various transportation means. Kimkim did its wonder again. I can’t say enough good things about Kate, my trip advisor/planner. She took the time to truly understand our travel style and delivered a trip that exceeded every expectation. She is also very accommodating since my family was joining us from different places. Alone the planning process, I made several changes to the initial... Read more

This is the second time I use Kimkim to plan a 15 day vacation visiting multiple cities and taking various transportation means. Kimkim did its wonder again. I can’t say enough good things about Kate, my trip advisor/planner. She took the time to truly understand our travel style and delivered a trip that exceeded every expectation. She is also very accommodating since my family was joining us from different places. Alone the planning process, I made several changes to the initial itinerary and Kate was very patient with me. She made all the adjustments and gave me a lot of great suggestions. She also checked in during the trip to make sure we are ok. I also want to point out the private drivers and/or small tour company she engaged were very good and professional. Without Kate, our trip could have been stressful. We’re already looking forward to booking our next adventure with Kimkim

Hotel Reviews
The LaLit London

Hidden gem in a busy street, very quite.

Authenticity & Character
Nice indian decoration, feel very upscaled
Location
near the Tower Bridge tube station. The Shard, the Tower Bridge and the River Thames are all within walking distance
Staff
Cleanliness & Comfort
Best bed ever! Room is very spacious.
Leonardo Royal Hotel Edinburgh
Edinburgh,

The hotel has the best location you can ask for. It's right cross the street from the train station if you come out the "Market Street" exit, no need to call a cab, just less than 10 min walk. The view from the hotel room is amazing as the Calton Hill and iconic Edinburgh clock tower are right in front of you. The hotel staff is so friendly and helpful. Let alone the great breakfast and restaurant staff. Scottish people are so nice!

Authenticity & Character
Roomy, clean and well equipped.
Location
It's right cross the street from the train station if you come out the "Market Street" exit, no need to call a cab, just less than 10 min walk. You can walk to the Royal Miles in the old town or go to Prince in the new town. We walked to the W Hotel rooftop to see the whole city!
Staff
Most friendly and nice staff I have encountered! My daughter, a college student, has to do some school work and make calls. The restaurant manager let her work in the restaurant in the afternoon!!
Cleanliness & Comfort
The Dean Court
York

The location of the hotel is perfect, right next to the York Minister. Front desk staff is cordial and helpful. However, the room is tiny and the "free breakfast" is not full breakfast, which was a surprise to me. No protein included in the breakfast but you can pay to order full breakfast.

Authenticity & Character
Location
Staff
Front desk staff are nice.
Cleanliness & Comfort
Activity Review
Hampton Court Palace & Windsor Castle Private Tour
Hampton Court Palace & Windsor Castle Private Tour
London

Must go tour. The audio guide is very helpful and it's free!

Quality of Experience
Guides, Drivers and Staff
Our driver, Chris, is so accommodating. He's puncture, sent me text message a day before to confirm pick up time and another text message when he's on the way. The cab was very comfy.
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on May 06, 2026
Hi Maggie, Thank you so much for such an incredible 5-star review - it truly means the world to me 😊 It was an absolute pleasure working with you and helping bring this trip together, and I’m so happy to hear that it exceeded your expectations. I really appreciate your kind words about the planning process - it was lovely collaborating with you, and I’m so glad we were able to shape everything just right. It also makes me so happy to hear that you enjoyed the guides, drivers, and hotels -... Read more

Hi Maggie,

Thank you so much for such an incredible 5-star review - it truly means the world to me 😊

It was an absolute pleasure working with you and helping bring this trip together, and I’m so happy to hear that it exceeded your expectations. I really appreciate your kind words about the planning process - it was lovely collaborating with you, and I’m so glad we were able to shape everything just right.

It also makes me so happy to hear that you enjoyed the guides, drivers, and hotels - Chris will be especially delighted to hear your feedback!

Thank you again for taking the time to share such thoughtful and detailed comments - it really means so much.

With love,
Kate

Extension trip to Lagos and Lisbon Portugal
Portugal | Apr 25 - Apr 29, 2026

Cindy
Cindy H.
Miami, FL | Reviewed on May 02, 2026
We booked a 4 day trip with Kimkim to the southern part of Portugal as an extension to another tour we had in Porto. Emily and the team at Kimkim was very helpful, prompt at answering my questions, and very enthusiastic about helping us with our tour. I will definitely use them again. But, I will be asking more questions regarding the specifics of each tour that is booked…. We flew down to Faro and were picked up by a driver who took us to our hotel in Lagos. We had 2 day tours while in... Read more

We booked a 4 day trip with Kimkim to the southern part of Portugal as an extension to another tour we had in Porto. Emily and the team at Kimkim was very helpful, prompt at answering my questions, and very enthusiastic about helping us with our tour. I will definitely use them again. But, I will be asking more questions regarding the specifics of each tour that is booked….

We flew down to Faro and were picked up by a driver who took us to our hotel in Lagos. We had 2 day tours while in Lagos, the classic boat tour along the coast and a 4 wheel off road sunset tour to Sagres. We then had a driver take us to Lisbon where we had a night of fado music and dinner and a full day trip to Évora.

The boat trip in Lagos was awesome. Beautiful coastline with a very experienced boat captain. The boat was small enough to get into the smaller areas around the rocks.
The 4 wheeler trip to Sagres was just beautiful except the vehicle was very lacking. There were beautiful views with lots of photo ops but we were in a standard sized jeep with jumper seats in back and there were 6 passengers booked! All 6 of us were seniors and we took turns in the far back seat and none of us could easily get in or out of that area. My legs were sore the next day from all the contortions getting in and out. I would not have chosen this particular set up if I had known the details of the vehicle.

Our fado and dinner tour was tolerable. The driver and tour guide seemed overly eager to please, but the car was dirty and smelled. The place where the fado and dinner was held was small, I could not see the folks who were performing at all, and a full bus load of folks piled in and filled the room completely right before the start and were very loud. I know there must be better experiences in the Fado area than what we had.

The best tour we had, without a doubt, was the day trip to Evora. Joao from Delighted Tours was an excellent guide and very knowledgeable. His English was very good and he was very attentive. We went on a wine tasting, toured Monsaraz castle and medieval town, and toured the old areas of Evora. It was a private tour, so only 4 of us and the car was clean and very comfortable. Thoroughly enjoyed that day

Hotel Reviews
Hotel da Baixa
Lisbon

Great location in downtown Lisbon, with great bar and restaurant. The rooms are very small and no space in the bathroom for personal stuff. Staff were very attentive and friendly

Authenticity & Character
Boutique hotel
Location
Super location in the heart of old city center
Staff
Super nice and helpful staff
Cleanliness & Comfort
Clean but rooms were very small so that we had to put our suitcases on the bed to open them, so not very convenient.
Lagos Atlantic Hotel
Lagos

Nice big rooms with beautiful view of the ocean and hotel pool. Towels were thread bare, no shampoo or conditioner was in the bathroom. The pool bar serves a small menu of choices for lunch and dinner but closes around 9:30, which is odd for a country that usually eats very late dinners.

Authenticity & Character
Location
Hotel is near the beach but a couple of miles from the town center.
Staff
Cleanliness & Comfort
Activity Reviews
Private Évora Day Trip & Monsaraz Wine Tasting
Private Évora Day Trip & Monsaraz Wine Tasting
Lisbon

This was an amazing trip! Joao was our driver and guide and he was very informative and knowledgeable. We visited a castle and medieval town where there was a beautiful little church, and sweet little town. The wine tasting included a charcuterie board and several very good wines. In the town of evora we saw the church of bones and a Roman ruin. Beautiful day!

Quality of Experience
Tour guide knew so much about the area that it really made it special
Guides, Drivers and Staff
Joao was great!
Transport
Car was clean and comfortable
Sagres & Sunset Off-Road Adventure
Sagres & Sunset Off-Road Adventure
Lagos (Algarve)

The tour had 6 passengers, all of us senior, and in a regular jeep, so 2 of us had to sit in the jumper seat in the back. I would not have booked this tour if I’d known what the vehicle arrangement was. Tour was nice though, in terms of views and photo ops. Guide was nice and friendly

Local specialist: Emily Boles
Emily
Emily Boles
Local specialist in Kimkim HQ | Replied on May 03, 2026

Thanks so much for sharing your thoughts, Cindy! Sorry to hear some activities weren't up to your expectations, but thank you for letting us know. 😊 I'm glad overall the trip was a great experience, especially with your day trip to Évora! Excited to see where you and your group go next on your international adventure! -Emily

Fantastic Father Daughter trip to Ecuador
Ecuador | Mar 6 - Mar 14, 2026

Amelia
Amelia F.
Ashburn, VA | Reviewed on May 02, 2026
Our father daughter trip was fantastic. Alvaro was great to work with. He was so responsive and helpful to our individual wants and needs during the trip planning process. Yael greeted us with a welcome gift upon arrival in Quito and made sure everything was going well before our departure across the country. Our itinerary was perfect and we feel very lucky to have had the guides we did. We had David for our tour around Quito. He was knowledgeable, helpful & paced the day perfectly. For... Read more

Our father daughter trip was fantastic. Alvaro was great to work with. He was so responsive and helpful to our individual wants and needs during the trip planning process. Yael greeted us with a welcome gift upon arrival in Quito and made sure everything was going well before our departure across the country.

Our itinerary was perfect and we feel very lucky to have had the guides we did. We had David for our tour around Quito. He was knowledgeable, helpful & paced the day perfectly. For the remainder of the trip we had Chris and he was so amazing. We would not have wanted to do the trip without a driver and Chris was exceptional in this realm. He was a very defensive and great driver on the chaotic roads. He was always one step ahead of the weather & road closures which made our trip so much more seamless than we could have hoped for considering we traveled during the peak rainy season. We had such a good time and kimkim made it an easy & relaxing process. Our itinerary was jam packed and we saw so much but we didn’t feel rushed at all. We feel like the trip was a bargain for all it included. Would definitely use kimkim again & we are hoping to do a Galapagos trip in the future!

Hotel Reviews
Holiday Inn Guayaquil Airport
Guayaquil
Authenticity & Character
We don’t book airport hotels for authenticity or culture! Just practicality
Location
Staff
Cleanliness & Comfort
Hotel Victoria
Cuenca

The river view and getting to sleep with the sound of the water right outside our hotel room was a wonderful surprise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inti Sisa
Guamote

This was our favorite stay of the trip. The cultural experience and community outreach this hotel does are wonderful. My Dad and I bought so many gifts here from the shop & wish we could have gone to the local market! We just stayed on the wrong day.

Authenticity & Character
Location
I
Staff
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa

I would note, especially for American travelers, that this hotel has no air conditioning and no screens in the windows so getting airflow without getting bugs in the room was difficult.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swissotel Quito
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Connect with your flight to Galapagos
Connect with your flight to Galapagos
Ecuador

The airport hotel was extremely convenient. The shuttle was efficient and got us to the airport quickly. Guayaquil airport was small and easy to navigate & security lines were quick.

Quality of Experience
Guides, Drivers and Staff
Transport
Cuenca - Cajas National Park - Cacao & Mango Hacienda - Guayaquil
Cuenca - Cajas National Park - Cacao & Mango Hacienda - Guayaquil
Cuenca

Unfortunately, due to weather & road closures, we didn’t get to do Cajas but that was in no way our guide or KimKim’s fault. We loved the mango & chocolate hacienda. I would note that it isn’t mango season so we just did the chocolate experience which was wonderful. The family that ran it was so great. Jamil & Estefano were very knowledgeable and we loved making our own cacao drink & chocolate bars.

Quality of Experience
Food
The lunch we had at the hacienda made by the family was one of our favorite meals of the trip. It was delicious.
Guides, Drivers and Staff
Transport
Discovering Cuenca's Charms: A Journey Through History and Culture
Discovering Cuenca's Charms: A Journey Through History and Culture
Cuenca

We loved Cuenca. It is such a beautiful town and we see why a bunch of expats have moved here! The tour was great and we got to see a lot in our day here. This is also where we did our cooking class instead of having it in Quito like the itinerary stated. It was a private cooking class at a very fancy hotel with a beautiful view of the blue domes! We could tell Chris had a good relationship with many of the vendors at the market & wish we had more time to sample things here but we didn’t want to eat anything right before our cooking class!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guamote - Palmira - Ingapirca - Cuenca
Guamote - Palmira - Ingapirca - Cuenca
Guamote

We loved Ingapirca and are very glad we got to go. It is a beautiful ruin!

Quality of Experience
Food
We loved our lunch near Ingapirca at Posada Ingapirca.
Guides, Drivers and Staff
Transport
Immersive Cultural Exploration: From Riobamba to Guamote
Immersive Cultural Exploration: From Riobamba to Guamote
Ecuador

The night before we got to wander around Baños and had a delicious dinner at the Italian restaurant in town. We started the day with a tour of waterfalls around the Baños area and then continued onto Guamote. Our only wish is that we could have gone to the market in Guamote but we were ther a day early!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Full-Day Amazon Experience from Baños!
A Full-Day Amazon Experience from Baños!
Ecuador

We broke up our waterfall tour & our Amazon tour to the local community. This day we visited the local indigenous community & got to go on a waterfall hike. Michaela was our face painter as well as our waterfall hiking guide and she was great. The lunch they made for us was delicious and we even had their pet monkey make an appearance! We then got to go to Yanacocha which is an animal sanctuary for animals rescued from the black market or who were orphaned and aren’t able to be released back into the wild. It was great to see them all treated so well!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quilotoa Lagoon - Baños
Quilotoa Lagoon - Baños
Ecuador

This was a beautiful stop & we are very happy we got to see it!

Quality of Experience
Food
Chris chose a great restaurant by the lagoon for us to have lunch.
Guides, Drivers and Staff
Transport
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

We got to see a ton for only being in the city one day.

Quality of Experience
We did a ton in one day but it didn’t feel rushed. We truly feel like we got to see the highlights of Quito!
Food
The breakfast that was included at the hotel was fantastic & David chose a wonderful lunch spot with a view with great local fare for us to try.
Guides, Drivers and Staff
David was great! Extremely knowledgeable, friendly & kind. He was also friends with so many people at the different stops that it made our day even easier than expected!
Transport
David’s car was very clean & he was a very good driver who tailored our day around the traffic.
Welcome to Ecuador: Let Your Adventure Begin! (Transportation Service)
Welcome to Ecuador: Let Your Adventure Begin! (Transportation Service)
Galapagos Islands

Our flights got in too late to do anything in the city this day. Our driver picked me up because my flight got in 5 hrs before my Dad’s and then he went back for my Dad which was greatly appreciated and gave me time to settle into the hotel & grab dinner instead of sitting at the airport for 5 hrs.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 03, 2026
Hi Amelia, Thank you so much for taking the time to share this; it means a lot to us to read all those beautiful words and how much you enjoyed your trip to Ecuador. I’m really happy to hear that your father-daughter trip turned out to be such a special experience. It was a pleasure working with you during the planning process and making sure everything matched what you were looking for. Yael and I were very happy to make sure that everything was ready for your trip and that everything... Read more

Hi Amelia,

Thank you so much for taking the time to share this; it means a lot to us to read all those beautiful words and how much you enjoyed your trip to Ecuador.

I’m really happy to hear that your father-daughter trip turned out to be such a special experience. It was a pleasure working with you during the planning process and making sure everything matched what you were looking for.

Yael and I were very happy to make sure that everything was ready for your trip and that everything went perfectly from the beginning, and we are very pleased to know that you felt supported throughout the journey.

I’ll also make sure to share your kind words with David and Chris. They’ll be very glad to hear how much you enjoyed your time with them and that they helped make everything seamless along the way.

It’s great to hear that you enjoyed the balance of the itinerary and were able to see so much without feeling rushed, that’s always one of our main goals when designing these trips. I’m especially glad everything worked out well for you, even during the rainy season.

We’d love to help you plan that future Galápagos trip whenever you’re ready, it would be amazing to build your next adventure together.

Wishing You and Barney many more great travels ahead!

Warm regards,
Alvaro

What an unforgettable trip!
Galapagos Islands | Apr 18 - Apr 27, 2026

J
Jessica H.
Newark, NJ | Reviewed on May 02, 2026
Ariel was amazing from the start and through out the trip. He was very responsive and helpful throughout every step of the trip. We were welcomed in the Galapagos by an amazing guide Vivianna. She was so knowledgable and helpful through out our whole stay. We had so many wonderful guides throughout the entire trip. Thank you to everyone who made this trip easy and exciting and unforgettable for our family of 5. Our hotels, drivers, boats, etc were all top notch. I cannot reccommend the entire... Read more

Ariel was amazing from the start and through out the trip. He was very responsive and helpful throughout every step of the trip. We were welcomed in the Galapagos by an amazing guide Vivianna. She was so knowledgable and helpful through out our whole stay. We had so many wonderful guides throughout the entire trip. Thank you to everyone who made this trip easy and exciting and unforgettable for our family of 5. Our hotels, drivers, boats, etc were all top notch. I cannot reccommend the entire team enough!

Hotel Reviews
Albemarle
Puerto Villamil

Great location and staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos Hotel
Puerto Ayora

Amazing location. Comfortable rooms. Great ambiance. GREAT breakfast. WONDERFUL staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito

Great staff. Great rooms. Top notch

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit to Garrapatero Beach
Visit to Garrapatero Beach
Galapagos Islands

Great way to end the trip, playing in some beautiful water

Quality of Experience
Guides, Drivers and Staff
Transport
Shared Trip to Flamingo Lagoon & Tortoise Breeding Center
Shared Trip to Flamingo Lagoon & Tortoise Breeding Center
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands

Absolutely the highlight of our trip. Great guide. Great experience. Unique landscape and wildlife.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Bay tour
Bay tour
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

What a great experience for our family. We learned so much about the wildlife, as well as had a blast snorkling with some amazing creatures

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Galapagos Islands

Vivianna our guide was absolutely amazing. She was knowledgable, kind, helpful. We learned so much and saw some incredible things.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on May 05, 2026

Dear Jessica,

Thank you so much for your kind words; it truly means a lot! 😊 I’m so glad you and your family had such a memorable trip. I’ll be sure to share your feedback with Vivianna and the entire team; they’ll be delighted to hear it. It was a pleasure helping you plan this adventure.

All the best,
Ariel

Quick trip to Valencia
Spain | Apr 26 - May 1, 2026

Yenyi
Yenyi F.
California | Reviewed on May 02, 2026
A great trip that mixes both history and nature. Thanks for putting it together for me Adam. Read more

A great trip that mixes both history and nature. Thanks for putting it together for me Adam.

Hotel Reviews
MYR Palacio Vallier
Valencia

Outstanding location — directly off the main Cathedral square. You step out of the hotel and the Cathedral is right in front of you. Many rooms have a balcony with a direct view of the Cathedral — this is the defining feature of the property. The building looks historic from the outside. The interior is a complete contrast: glass, steel, mirrors, and marble throughout — very modern and grand. The entrance is impressive: a large glass door opens into a marble and glass lobby, leading to double marble staircases that rise to the upper levels.

Authenticity & Character
Location
From your window you can see the cathedral
Staff
Cleanliness & Comfort
Hotel Marqués House
Valencia
Authenticity & Character
Location
Right next to the main street and around the corner from the cathedral.
Staff
Cleanliness & Comfort
Noise was an issue for me. I could hear people coming in at night when they closed their doors, and in the morning I could hear the trucks on the street.
Hotel Helen Berger
Valencia

I stayed at Hotel Helen Bergen at a recent kimkim work trip. Lovely hotel, in a great location. The hotel is only a few block away from the main old town/cathedral, and also just a few steps from the main shopping districts, but is set away far enough such that it feels like you are in the neighborhood. The hotel is very understated, actually looks more like a restaurant at first glance. In fact most of the ground floor is the hotel restaurant, which seems to be busy for afternoon coffees, pre-dinner drinks and dinners. When ever I walked by, there were people there. The rooms were modern, and well setup. The desk is a good size to work from if you are there to work. The only complaint I would have is that the room is a bit on the small side. The other thing I really appreciate is the care the hotel put into ensuring the noise from the outside streets is well insulated. When the windows were closed, you didn't hear anything from the streets. Bed was comfortable and the team were very friendly.

Authenticity & Character
Location
Between the old town and the new area. But walkable to both.
Staff
Cleanliness & Comfort
Activity Reviews
Old Town Walk with Wine & Tapas Experience
Old Town Walk with Wine & Tapas Experience
Valencia

Beautiful experience. I felt it was just the right mix of guided walk around the old town and relaxing at the venue. The venue was in a very unique location, and the team there provided a lovely set of tapas.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Albufera Trip with Tapas & Wine
Private Albufera Trip with Tapas & Wine
Valencia

Very relaxing, and a beautiful way to see the lagoon. The trip for us was all about the sunset, they put us in a small boat with a bottle of wine, and tapas, and took us into the middle of the lagoon, we were able to just relax and enjoy the view and the food & wine.

Quality of Experience
Guides, Drivers and Staff
Transport
Paella Cooking Class & Shopping at  Mercat Central
Paella Cooking Class & Shopping at Mercat Central
Valencia

What a fun experience! Our guide/master chef Juan was super fun. He was able to keep it easy to follow, and also helped the group really get to know each other. The Paella was delicious, I can't want to try this with my family.

Quality of Experience
Guides, Drivers and Staff
Super friendly.
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on May 06, 2026

Thank you for the review, Yenyi! You made the travel planning process so easy and fun! So glad to hear you liked the old town walk with tapas and the cooking experience! I have done both, and they are some of my favs too!

Thanks for sharing the photos! I look forward to planning your next kimkim adventure! ✈️

Fabulous first time visit to Greece
Greece | Apr 15 - Apr 25, 2026

G
Gwendolyn W.
Newark, NJ | Reviewed on May 02, 2026
Our group of 8 friends really enjoyed our trip to Greece. I feel it was a perfect mix of Greek culture for first time visitors. We started in Athens and with a full day tour with Alaina. She was very knowledgeable and we all felt it was a great tour of some of the main attractions in Greece. The next day we met Elisavet who took us on a walking food tour. This was the favorite activity for some of our group with very high praise for our guide. In the evening we met with Fodi who took us... Read more

Our group of 8 friends really enjoyed our trip to Greece. I feel it was a perfect mix of Greek culture for first time visitors. We started in Athens and with a full day tour with Alaina. She was very knowledgeable and we all felt it was a great tour of some of the main attractions in Greece. The next day we met Elisavet who took us on a walking food tour. This was the favorite activity for some of our group with very high praise for our guide. In the evening we met with Fodi who took us for more food and some dancing. His energy was so much fun! Our hotel at Woo Suites in Athens was top notch. The young women who were working there were so kind and helpful. They delivered an amazing breakfast to our rooms each morning (too chilly to enjoy the rooftop dining) and they had lots of great recommendations for roof top bars and restaurants.

We took the ferry to Naxos and I want to note that all transfers went so smoothly! Naxos was amazing . Our hotel was in a perfect location to walk to the water and restaurants. We also had great views from our rooms at Castle Mansions. We had a fun tour on to the island to see some small villages and were able to enjoy some beverages, food and cheese! The marble quarry was very interesting. WE also enjoyed a full day on a RIB boat to see some other beaches and Antiparos. The weather was a little cool but a few of us jumped into the Aegean Sea! Our final tour was to a farm and winery . This was another great way to enjoy more views of the island and try to great wine and food.

Our last stop was to Santorini. WE stayed in a villa with for a view of a sunset. We had nice breakfasts delivered to us each morning which were very good. We had a great tour of the highlights of Santorini with Panos! The stop at Akrotiri was quite a surprise to us and we loved it! But, the best stop was lunch at Atlier. The food was absolutely amazing and the people there were so gracious! ON our final night we were schedule for a dinner/ sunset cruise. The weather for 2 days was overcast so we had low expectations, BUT we were blessed with an amazing red sunset that even the crew was taking pictures. What a great way to end our holiday in Greece.

Angeliki - thank you so much for an amazing experience. I feel you really listened to our needs and built the perfect itinerary for us. We also appreciated you being available to answer questions for us while we were there too.

Hotel Reviews
Castle Mansions
Naxos

Very comfortable and great location.

Location
Cleanliness & Comfort
Athens Woo Suites
Athens

Very nice accommodations in a great location. The young women who were there at the desk were so kind and helpful. We greatly appreciated the delivered breakfast to us in the morning !

Authenticity & Character
Location
Staff
Always so cheerful and willing to help.
Cleanliness & Comfort
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on May 02, 2026
Hi Gwen, Thank you so much for such a thoughtful and detailed review — it truly means a lot. I’m so happy to hear that the trip struck the right balance for your group, especially as first-time visitors to Greece. It sounds like you really embraced each destination in your own way, which is exactly what I hope for every journey. I loved reading about your experiences with Alaina, Elisavet, and Foti — I’ll be sure to pass along your kind words to them. And I have to agree… that food tour in... Read more

Hi Gwen,

Thank you so much for such a thoughtful and detailed review — it truly means a lot.

I’m so happy to hear that the trip struck the right balance for your group, especially as first-time visitors to Greece. It sounds like you really embraced each destination in your own way, which is exactly what I hope for every journey.

I loved reading about your experiences with Alaina, Elisavet, and Foti — I’ll be sure to pass along your kind words to them. And I have to agree… that food tour in Athens tends to become a favorite 😊

It’s also wonderful to hear how much you enjoyed Naxos — from the villages and marble quarry to your day on the water. And Santorini sounds like it gave you a truly special ending… that sunset sounds unforgettable, especially after a couple of uncertain days.

Thank you as well for your kind words about the planning process — it was a pleasure working with you and your group, and I’m really glad I could be there to support you along the way.

I hope this is just the beginning of many more travels to Greece for you all — I’d love to help you explore even more of it in the future.

Warmly,
Angela

We had a wonderful trip in Croatia in April, 2026.
Croatia | Apr 19 - Apr 25, 2026

C
Claudia C.
Minneapolis, MN | Reviewed on May 02, 2026
We had a wonderful trip in Croatia, starting in Split, then Hvar, Mljet, and Dubrovnik. The hotels were all lovely and the guided tours had just the right balance of education, fun and duration. Whenever we had a problem the group chat established by the KimKim team allowed for very quick and easy responses. I forgot a bag in Hvar and it was placed on the next ferry for pick up in Dubrovnik. Although the KimKim team had nothing to do with food, the Croatian food was amazing - always fresh... Read more

We had a wonderful trip in Croatia, starting in Split, then Hvar, Mljet, and Dubrovnik. The hotels were all lovely and the guided tours had just the right balance of education, fun and duration. Whenever we had a problem the group chat established by the KimKim team allowed for very quick and easy responses. I forgot a bag in Hvar and it was placed on the next ferry for pick up in Dubrovnik. Although the KimKim team had nothing to do with food, the Croatian food was amazing - always fresh and tasty. I would definitely go to Croatia again and I would definitely book with the KimKim team for Croatia or any other of their amazing destinations.

Hotel Reviews
Villa Orabelle
Dubrovnik

Very nice hotel and staff. Very good breakfasts. Good location but know that its 1.3 miles from the old town. But also a good location for less touristy restaurants.

Authenticity & Character
Sterile and modern but pretty and comfortable
Location
Beautiful view of the Adriatic and easy access. 1.3 miles from old town
Staff
Always nice and helpful
Cleanliness & Comfort
Clean, comfortable, easy.
Corallium Imperiale
Pomena

A sterile apartment. It was fine as a launching place to explore Mljet, but no charm.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adriana Hvar Spa Hotel
Hvar

The room was nice, the breakfasts were good, but the staff was inept. They couldn't find our reservation, and service at breakfast was dodgy. But the location was great.

Authenticity & Character
Modern
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Boating Excursion to the Elaphite Islands
Half Day Boating Excursion to the Elaphite Islands
Dubrovnik

We opted out of the Elaphite islands and went to Lokrum (closer island) instead. We loved Lokrum - it is a great way to spend half-day hiking and swimming. Simon our skipper was wonderful.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia

Tour guide Jenna tried hard to give us an overview of the old town and its history.

Quality of Experience
Guides, Drivers and Staff
Hike to Lost Villages of Hvar,  Croatian Peka Lunch
Hike to Lost Villages of Hvar, Croatian Peka Lunch
Croatia

Wonderful activity. Our guide, Josip (spelling?) was knowledgeable and fun. The hike was easy and mostly downhill...perhaps too easy for those of us who want a bit more exercise before lunch. He knew everything about local plants, history, and life on the island. Highly recommended. And the lunch was one of the highlights of our trip. They prepared Octopus in a Peka that slow cooks the food for 2 hours. It was the best octopus I've ever had and the restaurant was in a delightful, charming setting. The family that owned the restaurant were wonderful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sarah Cosic

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