Kimkim Trip Reviews

I want to compliment Marcela for her excellent service, planning and heartfelt advice for the wonderful trip to Patagonia in Oct 2024. Sorry this took so long as I was very overwhelmed by personal things. I am very grateful for her caring for me when my luggage didn’t arrive at Argentina airport with my airlines. She immediately responded to my messages and provided very helpful advice. Thank you so much once again ! She is a great asset and talent !

Wonderful trip all around.
All of the logistics were planned and executed perfectly. I loved Dar Rihana (excellent service!!), Merzouga and Caravane. I wish I had thought to fly to an airport closer to Merzouga because there was a lot of driving, but I also enjoyed the scenery on the drive.

Hotel Review

Dar Rihana Dades

Douar Aït Ouffi

I had the best service, meals and accommodations of my entire stay at Dar Rihana. It’s beautiful and the brothers who run it are so kind and welcoming. I plan to go back!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Boumalne Dades to Merzouga Sunset 4x4 to your camp via Tinerhir & Rissani

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Long, my local specialist was outstanding, THE BEST! He has restored my faith in kimkim.

I had my first trip with kimkim to Croatia in Oct. 2019. The local specialist, Antonia, was amazing. She was a true "Travel Magician" and we had the best time thanks to her.

Second trip with kimkim was to Portugal in Oct 2022 with local specialist Beatriz based in Madrid, and it was an absolute disaster. Beatriz failed us in so many ways. Because of my 2019 trip experience, I got my closest friends to join this trip. We were all totally disappointed and I had to keep apologizing to my friends. I was determined as a result never to travel with kimkim again.

This time, I wanted to vacation in Vietnam and my daughter encouraged me to give kimkim another chance as she and her family returned from a very good trip with kimkim in summer. Against my better judgement I did and now very pleased to report, Long did a fabulous job from start to finish, and has restored my faith in kimkim.

At the outset I asked Long if he had read my 2 previous reviews, and told him that I expected him to perform and deliver to my expectations. And yes, Long more than delivered. He understood my "demands" - great sightseeing, great local food, the best but not outrageously-priced hotels, and superior guides/on-the-ground service.
Long put together a wonderful trip itinerary and was extremely responsive and helpful throughout the entire planning process.

Thanks to his diligence, and stellar customer service, my husband and I had the most enjoyable time and loved Vietnam.
We did so many interesting and fun things. Ate the best local food, great foodie tours. Stayed in well-located 5-star hotels - charming boutique hotel in Hanoi French Quarters, the best room (gigantic honeymoon room with this phenomenal round bed) on our Ha Long Bay cruise, and beautiful Moire Hoi An (IHG collection) right by the river in Hue, etc, etc.

On arrival in Vietnam, they provided VIP Fast Track Service at the airport, and we were escorted and breezed through customs.
We had our own private cars with excellent, careful drivers and great, very knowledgeable local guides.
While waiting to return home, we met fellow travelers at the airport who didn't do half the fun and exciting things we did - Highlights: Cyclo Tour (we were pedalled through downtown Hanoi in their version of rickshaw right smack in the heart of downtown traffic with our cyclist assuring us repeatedly "No. 1 Driver!" as he skilfully avoided oncoming buses and motor bikes), flat-bottom boat ride down the river in Tam Coc where the boats were rowed with feet not hands, Citadel (stunningly beautiful Imperial palace in Hue built with heavy French influence), basket boat ride in Hoi An and Sai Gon Night Street Eats with Vespa Wanderers (sat pillion on Vespa scooters and ferried from restaurant to restaurant eating the most delicious local food - best coffee, best Vietnamese sandwich, amazing fancy restaurant, best local dessert and capped it off with drinks at a nice bar.)

Long of Realistic Asia planned a fabulous itinerary for us and totally performed and delivered. He personally welcomed and met us in Hanoi with souvenir gifts handmade by his girlfriend, prepped us every day on what to expect the next day, made sure we had the best guides and drivers, checked with us every day to make sure we were happy and had no complaints....in constant contact and responded immediately to anything we needed.
In short, he was OUTSTANDING, THE BEST, another true Travel Magician.
He even checked and made sure we returned home safely.
Extremely well done Long and THANK YOU. You have restored our faith in kimkim.
We will be recommending good friends to you. Keep up your superior level of customer service.

Hotel Reviews

Hôtel des Arts Saigon - MGallery Collection

Ho Chi Minh City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Moire Hoi An, Vignette Collection

Great location by the river and bridge

Authenticity & Character

Location

Cleanliness & Comfort

Silk Path Grand Hue

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Orchid Classic Cruise

Hai Phong

Great Cruise Leader. Amazing customer service in the dining room from chef down to servers.

Authenticity & Character

Location

Staff

Lovely, friendly, very attentive, extremely customer-oriented

Cleanliness & Comfort

The boat needs update and repairs in some areas.

The Oriental Jade Hotel

Hanoi

Lovely, charming well-located hotel with incredible customer service. We were having breakfast the first morning when a staff came to apologize if our sleep was disturbed by a fire alarm that went off mistakenly. The alarm was so soft, my husband couldn't even hear it when I asked him. Our final morning breakfast, a server came to say she knows we will have a 3-hour road trip to Ha Long Bay and could she pack a lunch bag for us. Amazing. During breakfast, I completed a review of the hotel, rated it the best, made a recommendation for a 2nd chair in the room and when we were checking out, the Hotel Manager came to personally thank us, gave us a small gift and thanked me for my recommendation. This is one hotel you must provide for all your guests in Hanoi. Amazing, phenomenal service, great breakfast, great location, comfortable and very clean room and all-around very attentive staff from doorman to reception to Restaurant staff. I have stayed in many 5-star, superior hotels but this one ranks way above the best because of its stellar, extremely attentive customer service. Definitely goes the extra mile!

Authenticity & Character

See my review

Location

See my review

Staff

Incredible, the best customer service possible. You will be floored!

Cleanliness & Comfort

The entire room and bathroom were clean

Activity Reviews

A O Traditional Vietnamese Culture Show

Ho Chi Minh City

Spectacular, amazing show. A MUST-SEE!

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Exploring Ho Chi Minh city Tour

Ho Chi Minh City

A little boring but our guide tried his best. The choice of places to visit should be reviewed.

Quality of Experience

Guides, Drivers and Staff

Transport

Sai Gon Nights Street Eats with Vespa Wanderers

Ho Chi Minh City

Amazing experience riding pillion on a Vespa scooter and being ferried from restaurant to restaurant to enjoy the best food. HIGHLY RECOMMEND!

Quality of Experience

Food

Excellent pick of restaurants

Guides, Drivers and Staff

Very skilled and good Vespa drivers. Great customer service

Transport

Cam Thanh Fishing Village Tour & Basket Boat Ride

Hoi An

Very fun and unusual experience. Sailing down the river, nice and the spinning boats, great for the young

Quality of Experience

Food

Delicious, very good lunch

Guides, Drivers and Staff

Transport

Authentic Home Dining - Enjoy a traditional Hue dinner

Hue

Lovely experience - delicious food and great guide

Quality of Experience

Food

Loved the home-cooked food. The freshly-made in front of your eyes sesame dessert was so delicious

Guides, Drivers and Staff

Transport

Imperial City Tour of Hue Half-Day Exploration

Hue

Loved the Citadel. Uniquely beautiful with heavy French influence.

Quality of Experience

Guides, Drivers and Staff

Transport

Visiting Trung Trang cave - Disembark Cruise (Orchid Cruise)

Ha Long Bay

Interesting

Quality of Experience

Guides, Drivers and Staff

Transport

Onboarding Cruise To Lan Ha Bay (Orchid Cruise)

Ha Long Bay

Ha Long Bay is amazing. Stunningly beautiful. A must-do.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day trip to Hoa Lu & Tam Coc (Ninh Binh)

Hanoi

Very enjoyable

Quality of Experience

Guides, Drivers and Staff

Transport

Around the Old Quater by Walking and Cyclo Tour.

Hanoi

Loved it. Unique experience being propelled through crazy downtown traffic. Very skilled and entertaining cyclists

Quality of Experience

Guides, Drivers and Staff

Transport

VIP Fast Track Service

Vietnam

Incredible, very helpful

Quality of Experience

Guides, Drivers and Staff

Transport

Excellent, careful and very courteous drivers

We booked a 8-day 7-night tour with Kimkim. First, Imane was a fantastic travel consultant to help us plan the itinerary. We reached out relatively late in November for a December trip. Especially as Morocco was hosting the African Cup of Nations and accommodations were booked out. She helped us with an itinerary while taking into account some of our requests around dietary restrictions and making sure our elderly parents would be comfortable. Once booked, our local point of contact in Morocco was Said, who did a fabulous job in figuring out the right hotels, accommodating last minute requests and ensuring we were supported right through the tour. He also made sure we had the best driver/guide combination in Ikhlaf and Noureddine. The two of them made sure we stopped at the right restaurants with good vegetarian food, showed us local spots and ensured we had the best local and cultural experience. We had some pretty late breaking requests for tours (like star gazing, ATV rides, etc) and they helped us out with those. I cannot praise this duo enough and would highly recommend these guys if you are planing a trip to Morocco. The trip was fabulous and a big reason was the Kimkim crew. We had some long driving days through spectacular scenery (High Atlas Mountains with snow, The Sahara desert at Merzouga, gorges, etc) and these guys made sure we were comfortable. Overall, a wonderful experience.

Thanks so much, Melania! The trip to Rome was amazing and really well organized. Thanks also for all your support during our stay.
Next time we’re in Italy, we’ll definitely get in touch.
Take care! 😊

Hotel Review

Condominio Monti Boutique Hotel

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Colosseo and Roman forums adventure

Rome

A real dive into the past, something I’ll remember for many years.

Rome food tour: A deliciously cultural tour for foodies

Rome

I can’t wait to come back to Italy just to do a tour like this again!

Quality of Experience

Guides, Drivers and Staff

Transport

We had 3 days in Bangkok with our awesome guide, Fahrah. We were expedited through the airport and quickly taken to our hotel which was much appreciated after our long travel day. We enjoyed touring temples, floating markets, and the Grand Palace with Fahrah. We learned so much about Thai culture from her. We then spent 2 days in Chiang Mai with our guide, Ying. We toured the Old City with a TukTuk tour and tried lots of foods she recommended at the market. Our hotel was wonderful! We also enjoyed a day at an elephant sanctuary. From there, we traveled to Koh Lanta and had 3 beautiful days at our resort and touring the phi phi islands. We even had a romantic dinner prepared on the beach to celebrate our 30th wedding anniversary. We then traveled to Krabi where we explored the Hong Islands and enjoyed a day at the Wareek Day Spa where we experienced a Thai massage and soaks in the hot springs. Our guide, Charlotte, taught us Thai phrases as she whisked us around to all our excursions. We had a wonderful trip and can't wait to go back to Thailand!

Hotel Reviews

Hyatt Regency Bangkok Suvarnabhumi Airport

Samut Prakan

The ShellSea Krabi I Luxury Beach Resort & Pool Villas

Krabi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rawi Warin Resort & Spa

Chiang Mai

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cross Chiang Mai Riverside

Chiang Mai

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mode Sathorn Hotel Bangkok

Bangkok

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kinnaree Long Song Full-day Spa Program - Wareerak Hot Spring & Wellness

Krabi

We really enjoyed our Thai massage and soaking in the hot springs.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

James Bond Island & Koh Hong Discovery by Speedboat Join-in Activity

Krabi

A must do! We had a great day exploring the islands. Our guides made it very fun!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A memorable Romantic Dinner on the Beach (Arranged by the resort)

Thailand

Amazing food and memorable dinner on the beach with a beautiful sunset. Couldn't have asked for more!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Phi Phi island by Joining Speedboat

Thailand

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Baan Chang Elephant Park - Half day joining tour

Chiang Mai

We really enjoyed our time with the elephants. You will get wet if bathing the elephants in the water, but that was part of. the fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Chiang Mai by tuk tuk

Chiang Mai

Quality of Experience

Our guide, Ying, was so interesting and we enjoyed touring the city with her.

Guides, Drivers and Staff

Transport

Romantic Manohra Dinner Cruise

Bangkok

We loved this dinner cruise. Highly recommend for a romantic evening. The food was amazing!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Unique Railway market & Damnoen Saduak Floating Market with Local Food Tasting

Bangkok

A must do for a first time traveler to Thailand!

Quality of Experience

Guides, Drivers and Staff

Transport

Bangkok Symbolic Temples

Bangkok

Quality of Experience

Guides, Drivers and Staff

Fahrah explained the meaning behind the temples and shared info about Buddhism that we found interesting.

Transport

Monika created an extraordinary New Zealand trip that felt perfectly tailored to us.

She truly listened to our interests, spectacular nature, unique experiences, and a thoughtful pace and designed an itinerary that showcased the best of the South Island’s beauty. Every detail felt intentional rather than generic, with a wonderful balance of adventure, culture, and relaxation.

One of the most unforgettable highlights was the overnight cruise on Doubtful Sound. Waking up surrounded by misty fjords, waterfalls, and complete silence was magical and remains one of the most memorable travel experiences we’ve ever had.

Throughout the trip, Monika was responsive, flexible, and genuinely invested in making everything seamless, even when plans shifted due to weather. Thanks to her expertise and care, we experienced New Zealand in a deeply personal and meaningful way.

We couldn’t recommend Monika more highly.

This was an amazing trip! Milford sound and is an absolute must see for anyone going to the South Island. Clyde was a beautiful hidden gem and Oliver’s lodge was very cool. Lake Tekapo was a blast and I would definitely add a helo trip to the Mt Cook area if you have the time. Kaikoura was so much fun with the ocean and the mountains all at the same place. Golfing is so easy and cheap in New Zealand. There is virtually no one on the courses!! Jet boats on the Shotover River is a must!

Hotel Reviews

Shakespeare B&B

Te Anau

So close to anything you need in Te Anau!

Authenticity & Character

So much character!

Location

Staff

Liz and Nathan were absolutely great hosts!

Cleanliness & Comfort

The Fairways at Ocean Ridge

Kaikoura

The apartments are amazing! Laundry was available, perfect after a couple of weeks on the road. I would rent this place for a month and live happily!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Olivers Lodge

Clyde

Authenticity & Character

Location

Staff

Amazing hospitality! Andy will take care of you!

Cleanliness & Comfort

Activity Reviews

Eco Zip Line Kaikoura

Kaikōura

This is a must! So much fun and the views are spectacular!!

Quality of Experience

Guides, Drivers and Staff

Charlie and Olive were great!!

Transport

Walk the famous Milford track and cruise on Milford Sound (day tour from Te Anau)

New Zealand

Watch out for Sandflies!!! Bug spray and cover those ankles!!

Quality of Experience

Food

Perfect! The bag of food kept going!

Guides, Drivers and Staff

Roo did a great job and took care of us all day!

Transport

Jet Boat the Shotover River

Queenstown (NZ)

Quality of Experience

Guides, Drivers and Staff

Transport

The guides, drivers, and hotels were outstanding. I feel we received good value for our money.
Johanna did a great job and was instrumental in ensuring we were pleased with the final program, but she unexpectedly dropped off the account a week or so prior to the start of our trip. Kristy did a good job in backfilling, but unfortunately a few logistical elements were missed or overlooked. Specifically, incorrect names provided to the Cusco hotel, the original morning departure time for our Lima-Cusco flight was too early to make, having to pay for checked baggage at the Lima airport, even though they were to have been included in our ticket. The fee was subsequently reimbursed by KimKim. None of these were overly problematic, simply an unnecessary inconvenience, and likely the result of Kristy replacing Johanna late in our trip management cycle.

We plan on using KimKim again,

Hotel Reviews

Palacio del Inka Cusco

Cusco

Great location in Cusco. Helpful and pleasant staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tambo del Inka Luxury Collection Resort & Spa

Urubamba

An unexpected gem in the Sacred Valley. Great property, staff, meals and service.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

1-Day Machu Picchu Tour from the Sacred Valley

Peru

Even though it rained all day, the experience was mystical and worth the effort. Our guide was knowledgeable and engaging.

Quality of Experience

Guides, Drivers and Staff

Transport

Sacred Valley Tour: Chinchero - Maras - Moray - Lunch at MV

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ahmed was amazing we traveled extensively by car he did an amazing job

Hotel Review

Sahara Stars Luxury Camp

Merzouga

The experience in the desert was amazing

Authenticity & Character

Staff

Authenticity

Cleanliness & Comfort

Room smelled good unique accommodation

Activity Reviews

{{start_location}} to {{end_location}} via Volubilis and Meknes

Morocco

Guides were tremendous

Quality of Experience

Guides, Drivers and Staff

Transport

Efficiency

Rabat to Chefchaouen

Morocco

Traveling through .mountains was fantastic

Driving Tour of Casablanca

Casablanca

Ahmed was informative

Afternoon Guided Tour of Rabat

Rabat

Hassan mosque was great

Quality of Experience

Transport

The ENTIRE trip was memorable and our guides were prompt, extremely knowledgeable, attentive and professional. We had a tour in Phukett change the pick up time and Lisa from Kim Kim notified us immediately resulting in a flawless transition. We didn't have any glitches and no complaints. Lisa did an excellent job assisting me in putting together our first time visit to Asia!

Paula was so helpful and efficient! She had a tentative itinerary quickly created and ready to peruse. She was always available to answer questions and attend to details. When we got to Australia, we had some health hick ups and we were able to contact her workmate, Austin, and he also greatly assisted us with some changes of plans. All in all, we felt well looked after.
My recommendations would be to always check out the online reviews of the hotels and tours to make sure you are happy with the locations and details. Give yourself some leisure time to rest. Traveling is tiring
Sharon, USA - Australia 🇦🇺 n 1/26

Hotel Review

Adabco Boutique Hotel

Adelaide

Downstairs was nicely decorated. Staff was friendly but seemed overwhelmed. Lift broken. Breakfast served” down the street”. Broken wooden blinds in room that were very dusty. No usb connections so that hearing aids and phones could be charged. Very old tv that had to be rebooted. We left. Too boutique for us.

Authenticity & Character

Location

All of the above

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Phillip Island Tour with "Penguins Plus" Viewing

Melbourne

Full Day Daintree Cape Tribulation (was & 4WD Bloomfield)

Australia

We had such a fantastic time. Steve and the local guides were all wonderful and I was struck by how highly they spoke of each other - always a good sign! The hotels were fabulous and our smiling driver ensure everything went smoothly. We believe we received good guidance and made some real connections. And it was wonderful value for money. Highly recommend to anyone who wants to explore this gem of a country. You can do a heap of research or very little and the team will make it work.

Hotel Review

Penh House

Phnom Penh

An oasis of calm in busy Phomh Penh. Beautiful spacious rooms and superb rooftop pool, bar and eating area.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Phnom Penh Evening Foodie Tour with local guide

Phnom Penh

Just brilliant! Many delicious snacks and great company. Wann made everything fun and it was great to see how connected he was with the many stallholders we passed by.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Champey Academy of Arts

Phnom Penh

This visit was a highlight of our trip. The children were skilled and cheery and we also purchased some lovely mementos.

Quality of Experience

Guides, Drivers and Staff

Hidden Temples Cycling (full day with light lunch)

Siem Reap

Well worth the effort! Cycling up to temples in the jungle is really quite special.

Quality of Experience

Food

Guides, Drivers and Staff

Our guide was very patient with my inferior cycling skills!

Transport

Angkor Wat morning visit by remork

Siem Reap

Our guide Seyha was incredibly knowledgeable and his insights and love to the temple and its carvings really made our experience very special.

Phare Ponleu Selpak in Battambang

Battambang

this was so wonderful. Terrific skills and a wonderful atmosphere.

The Artisans of Satcha

Siem Reap

This was the one activity I wouldn't rave about. I think a trip to Made in Cambodia would be better. Unless you are a real art enthusiast, much of the work was impractical to buy being heavy or large in size. Of course there were some beautiful things but I did feel a bit obliged to purchase, not something I sensed elsewhere.

Ta Phrom (dawn)

Siem Reap

This was worth getting up for. Hardly any people so you really felt connected to a very special place.

Quality of Experience

Guides, Drivers and Staff

Transport

Everything was perfect. Such an unforgettable experience. Had the most fun on our honeymoon.

Hey Bella, You did a fabulous job!!
You were great with the entire process from planning to updates during the trip. There were no hitches.
We had 8 people and everything was perfectly executed. Just wanted to let you know that the trip was fantastic and everything worked out seamlessly! The hotels and the tours you recommended were excellent!
We appreciate all of your hard work. It was truly the trip of a lifetime.
Thank you again for setting up such an amazing trip with all your work planning this trip and taking care of all the details!.

Leo and his colleague in Bangkok, they are the best like icing on the cake. :)

Best Regards,
Sagar

We had an absolutely incredible experience with KimKim on our 14-day trip to Japan. From start to finish, everything was perfectly organized, making the entire holiday completely stress-free. Our travel specialist, Ben, was amazing to work with. He was extremely communicative, thoughtful, and clearly passionate about creating the best possible itinerary/experience for our family. Every detail was planned flawlessly, from transportation and accommodations to event tickets and daily logistics, so all we had left to do was enjoy the trip.

Our local guides, Peter and Ursula, were just as outstanding. They made our time in Japan seamless, fun, and incredibly enriching with their knowledge and kindness. They truly elevated our experience and helped us feel comfortable and excited every step of the way. We loved exploring Tokyo with Peter, as we were able to visit areas that we wouldn't have otherwise known about. And Ursula was an exceptional guide through Takayama and Kyoto, enriching our experience with her historical knowledge of each region.

Because of how exceptional this experience was, we are using KimKim again to plan our next trip to Brazil. That alone says everything about how happy and impressed we were with their service. We couldn’t recommend KimKim, Ben, Peter, and Ursula highly enough for anyone looking for a perfectly planned, unforgettable travel experience to Japan.

Lucie did an amazing job planning our visit to Germany. She was able to incorporate our interests and a pre-scheduled event into our itinerary. The Platzl hotel in Munich was perfectly located and the accommodations and staff were fantastic. We did a tour of Dachau with our guide Haim. He did a great job informing us and keeping our small group together. Lucie arranged for a rental car in Munich and we drove to the AMERON Neuschwanstein Alpsee Resort & Spa in Hohenschwangau, Schwangua. Home to both the Neuschwanstein Castle and the Hohenschwangau Castle. Both are stunning.
The next day we visited the Top of Germany, Zugspitze. The cogwheel train up and the cable car down were part of the adventure. After coming off the mountain, we drove to the Linderhof Royal Palace. We enjoyed our walk, but due to the time of year, most areas weren’t open. It does look to be spectacular in the summer when the gardens are open. Still happy we went. Lucie was terrific in answering my questions about this day. We then drove back to Munich and took the train to Berlin. Appreciated the great seats Lucie has reserved for us. The first evening in Berlin was our pre-scheduled event. The following day, we had an amazing Jewish History tour led by Ronen. He was fantastic! After the tour we decided to walk to our appointed time at the Jewish Museum. We found a great place to eat and interesting sights along the way. The museum is a treasure. The next day Lucie had arranged for us to be picked up and driven to the airport. The drivers for not airport rides were wonderful! Can’t recommend the Kim Kim planning and specifically Lucie enough. She planned a dream vacation for us!!

Hotel Reviews

ARCOTEL John F Berlin

Berlin

The staff at the hotel was outstanding!!! The breakfast was good. The accommodations need to be updated and maintained.

Authenticity & Character

The room decor and amenities, like a jr suite with only one very strange chair to sit in, were confusing at best. The shower wasn’t clean. Our room was never serviced and the door lock didn’t work properly.

Location

Staff

The front desk staff were amazing!! Helpful and courteous!

Cleanliness & Comfort

Bed was comfortable, bathroom wasn’t clean and no seating other than the bed in a Jr Suite, unless you count the one strange rocking chair

AMERON Neuschwanstein Alpsee Resort & Spa 4*

Schwangau

The entire hotel was warm and welcoming. A wonderful mix of old and new in a beautiful setting. The staff went above and beyond in every interaction.

Authenticity & Character

Wonderful incorporation of the old and new

Location

Stunning!!

Staff

Couldn’t have been any more helpful!!

Cleanliness & Comfort

Platzl Hotel - Superior

München

The location, accommodations and especially the staff were fantastic! Would definitely recommend

Authenticity & Character

The outside was a great old building. The inside was warm and welcoming

Location

Convenient to sights, shopping, great restaurants and transportation

Staff

Every staff member we encountered, from front desk, to food service team to housekeeping were friendly and helpful

Cleanliness & Comfort

The room was clean, comfortable and had everything you would think you’d need and even things you didn’t. Having an umbrella was an unexpected addition and appreciated for our one day that it rained

Activity Reviews

24/7 assistance in case of emergency

Germany

Didn’t really have an emergency. However, we had an issue when our guide didn’t show for our tour. Lucie had provided our tour team’s contact information so I reached out directly to them. In the midst of getting everything fixed, Lucie reached out proactively to be sure all was ok. She went above and beyond!!

Quality of Experience

Guides, Drivers and Staff

Lucie is five stars for sure!

Jewish Berlin tour

Berlin

A wonderful and through overview of the sights and history. Ronen was an amazing guide. Lots of knowledge and did a great job answering our questions.

Quality of Experience

The information, locations and pace of the tour was great

Guides, Drivers and Staff

Ronen was terrific. Kept us moving, but not rushed. Informative. Not only provided information, but also took time to answer or questions

Transport

Transport was by foot. Great walk!!

Zugspitze round-trip tickets

Garmisch-Partenkirchen

Wow!! What amazing views! We took the train up and the cable car down. I would recommend that after riding both.

Quality of Experience

Guides, Drivers and Staff

The gentleman at the train station was wonderful confirming our route and where to be. The food service team at the panorama restaurant were great

Transport

Fun and pretty easy to navigate once we knew we were in the correct spot. The getting there and back was a wonderful part of the experience.

Dachau Concentration Camp Memorial

Munich

It feels strange to give a 5 star review to such an emotionally difficult tour, but it is so important that tours like this don’t let us forget what happened and how. Our tour guide Haim was terrific.

Quality of Experience

Well paced and informative

Guides, Drivers and Staff

Haim did a great job. Matter of fact with difficult information. And made sure we were all where we needed to be

Transport

Haim made it easy for us to get both the train and bus

The trip was amazing , fabulous part of the country and we are so happy to enjoy the wonderful organized trip by Kim Kim> Rutopia . Highlights of our trip was Catamaran in Bacalar, the hotel we stayed in Valloldid so glad they could arrange the passport drop , the Mayan lunch in Punta Laguna.
What could improve
The experience after lunch in Punta Laguna was not very interesting- could skip
Add a sunrise by beach tip
The cancellation of the taxi last minute was not pleasant.. glad we could manage Uber
For you Ibis I think was good to know we could call you in need , when we called you were available for us to help. You could be more proactive in following up what you mentioned us you would do. Like proactively responding. I found it easier to reach out to the supplier directly -it was efficient!
Regarding the organization, the eSIMs , the transport van and drivers , the guides.. all of it was nicely done ✅ thanks you for such awesome lifetime experience.. we highly recommend you, Rutopia and Mayan side of Mexico! Loved it

Activity Reviews

Look for spider monkeys in Punta Laguna

Nuevo Durango

Explore Coba by bike!

Cobá

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional Mayan Lunch

Mexico

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit the archaeological site of Tulum

Mexico

Quality of Experience

Guides, Drivers and Staff

Transport

Sailing Tour in the Bacalar Lagoon

Mexico

Quality of Experience

Guides, Drivers and Staff

Transport

Immerse Yourself in the Peaceful Yokdzonot Cenote

Mexico

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Chichén Itzá, Wonder of the Maya World

Mexico

Quality of Experience

Guides, Drivers and Staff

Transport

This was our first experience in south east Asia. Doris prepared a wonderful itinerary for us. After inquiring our travel dates and interests, she designed a detailed and comprehensive plan for our trip encompassing everything we asked for and more good stuff. she was very meticulous in the design and was open to making changes at our request. The overall experience exceeded our expectation. In addition, she guided us through every step and carefully monitored all reservations and deadlines to ensure a perfect trip which it was.
She coordinated the tours, guides, drivers, hotels and flights to our liking and made changes when we asked. she helped with a couple restaurant reservations. she responded to our inquiries with no delays. she was also very personable and friendly which made the interaction that much more pleasant. I give Doris the highest remarks and recommendation as a travel consultant.

We had good guides in Bangkok, Central and South Vietnam . all showed enthusiasm and willingness to give us the best experience. Our guide in Ho CHi Minh city, Mr. Hung Ha was exceptional. The 3 guides in Hoi An city who covered different aspects of our stay were very good , friendly and enthusiastic. I would have all these guides again .

we had memorable moments in every place we visited. Hoi An stands out as well as the nature in Mai Chau and the trip to Mekong Delta. The ending at Phu Quoc island was so lovely ( this was Doris's idea and plan) that we could have stayed there two more days. so perhaps next time. we will not forget the time we spent there

Sincerely,

shant hamamah

Hotel Reviews

Indochine Lan Ha Cruise

Hai Phong

this was a one night cruise. amazing and friendly staff. very helpful in explaining the plan and activities. great food. it was not crowded so lots of space on the deck to enjoy the scenery and relax. the trip to the cave was awesome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ninh Binh Hidden Charm

Ninh Binh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nouvo City Hotel

Bangkok

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eden Star Hotel & Spa

Ho Chi Minh City

very nice and modern hotel within walking distance to many attractions , restaurants, night life, coffee shops . very helpful and friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Green Bay Resort Phu Quoc

The hotel was rustic and one feels in a jungle yet staying at a 5 star hotel. great pool, great beach, great service and wonderful staff. would f=definitely come back here at our next visit

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mai Chau Ecolodge

One beautiful hotel . one feels like staying in nature. Great restaurant and service. perfect location to wonder around. beautiful scenery

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City

Vietnam

one of the best days to see this Delta and explore the local villages and all that they do . Superb guide

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An Countryside - Lantern Making - Gardening & Basket Boat Ride (HUT19) - Hoi An Ancient Town

Hoi An

great day to see the ancient town highlights and also the villages nearby. Lunch was very good. guides were superb

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mai Chau - Ninh Binh - Hoa Lu, Ancient Capital - Tam Coc Boat Trip

Vietnam

the boat trip was great.

Quality of Experience

Hanoi City Tour & Half-day Sightseeing by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)

Hanoi

great tour and guide

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bangkok - Railway market - Floating market

Bangkok

kind of touristic and a long drive back and forth

Quality of Experience

Guides, Drivers and Staff

Transport

Bangkok City tour (B)

Bangkok

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sydney was great the Park Royal hotel has the best breakfast. Melbourne was fantastic and I highly recommend the lanes walking tour.

Hotel Reviews

Hotel Grand Chancellor Brisbane

Spring Hill

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grest clean hotel

Reef View Hotel

Whitsunday Islands, Queensland

Authenticity & Character

Updates

Location

Staff

Cleanliness & Comfort

Update clean more

The Savoy Hotel on Little Collins

Melbourne

Authenticity & Character

Location

Great area able to get everywhere

Staff

Cleanliness & Comfort

PARKROYAL Darling Harbour

Sydney

Best breakfast and great room service.

Authenticity & Character

Nice clean hotek

Location

Within walking distance to everything or transit options

Staff

Great room service and excellent staff at breakfast

Cleanliness & Comfort

Activity Reviews

New Years Eve Cruise - MV Jerry Bailey (Shared Cruise)

Sydney

Quality of Experience

Guides, Drivers and Staff

Bartenders were great

Transport

Great boat

Full Day Blue Mountains Hike the World Heritage

Sydney

Great guide lots of information and taken to done great spots

Quality of Experience

Guides, Drivers and Staff

Great drivers and clean comfy van.

Transport