Kimkim Trip Reviews

Eirini and her team did an amazing job planning our trip to Greece. The hotels in all of our locations were very nice. The rooms were great and the locations were outstanding with easy access to everything we wanted to see. Our hotel in Santorini (Ilioperato) was in a great location with "postcard" views of the Caldera from our front porch. We loved that it was in quiet location away from the tourist crowds, but still close to great shopping and restaurants. Our hotel in Heraklion (Dimargio) was a hidden gem. We were surprised how new and modern it was, yet still in the heart of the city near all of the attractions and restaurants. Also, our drivers were great, especially Costantinos in Athens. Also, a special shout out to George (think that was his name) in Santorini who picked us up at the airport and dropped us off at the port. Both of the gentlemen we so nice and informative. They felt like old friends after driving us a few times. My wife gave them hugs when we left them the last time! The tours and excursions were also wonderful. Eirini will find something for everyone - food, culture, history and adventure. Loved our farm tour and cooking class in Santorini. Great to see something on the non-Caldera side of the island and learn more about the island. Our host and driver were locals and passionate about life, culture, and the history of Santorini. The Kim Kim App was fantastic and easy to use. It was great having all of our trip details at our fingertips. Eirini was always responsive. We recommend Kim Kim and Eirini if you are traveling to Greece. We will use Kim Kim for our future trips.

Hotel Reviews

Dimargio Hotel and Spa

Heraklion, Crete

Very pleased with the newer modern hotel in the heart of the city close to everything you want to see. To hotel, while very new, was designed to look like it was built in ancient Crete, with a courtyard and dining area surrounded by old looking brick walls. Nice bar in the lobby and a great breakfast. Can't imagine there is a nicer hotel in the heart of Heraklion.

Authenticity & Character

New facility but designed with the charm of being amongst the ancient ruins.

Location

Five-minute walk from heart of the city and Morosini Fountain.

Staff

Helpful staff. Made dining reservations for us and gave us other tips for visiting the area. Nice bartender in the lobby.

Cleanliness & Comfort

Very new and clean

Ilioperato

Santorini

Great location with amazing views. This location does not have as many tourists walking by, which was nice compared to many of the other hotels we saw. Yet, it was still walking distance to the Fira shops and many nice restaurants. Double sized beds, so smaller than what we are used to, but manageable considering we enjoyed breakfast, drinks, and sunset views from our front porch. Amazing! Also, very nice and attentive staff.

Authenticity & Character

What you expect in Santorini -white building on the cliffs of the Caldera. Smaller rooms, but that adds to the charm of the architecture of being in "old" Santorini.

Location

Quiet, but close to everything you want to do and see. Cannot overstate how nice the views are from the seating areas in front of each room.

Staff

Great staff. Very helpful and attentive.

Cleanliness & Comfort

Very clean.

Urban Stripes Athens

Athens

Large, updated room with couch and kitchen amenities. Great view of the Parthenon from our room. Nice lite balcony to enjoy wine or coffee.

Authenticity & Character

Very new hotel with an apartment feel. Not a traditional hotel lobby, although staff were available to assist with any needs. Felt like be a resident of Athens!

Location

Walking distance to the Parthenon and shopping.

Staff

Very helpful with checking in and restaurant recommendation

Cleanliness & Comfort

Very clean and modern.

Athens City View Urban Suites

Athens

Great location and very nice room. The restaurant downstairs is connected to hotel and the food was great. There are some stairs to deal with, but someone from the hotel or restaurant will usually help you with your luggage.

Authenticity & Character

Modern and clean rooms. Not a traditional hotel with a lobby. More like your own apartment.

Location

Can walk to attractions and restaurants

Staff

Staff arranged for a box breakfast the morning we left because we had a 6:00 flight and the restaurant was not yet open.

Cleanliness & Comfort

Very clean

Activity Reviews

Farm visit with cooking class & winery visit with wine tasting

Santorini

It was nice learning more about the people who live and make a living on Santorini outside of tourism. We learned so much about agriculture and how they grow tomatoes and grapes on a volcanic island. We helped make tomato fritters and enjoyed our meal outside under a big shade tree. Very pleasant.

Quality of Experience

Our host was so passionate about the food they grow and the history of agriculture on the island.

Food

Good fresh food and wine. Just know the meal does not include any chicken, lamb, or protein. Still worth it.

Guides, Drivers and Staff

Very good guide who grows the food we ate. Also, took us on a tour of a small nearby village, Megalochori, which we really enjoyed.

Transport

Again, another great local driver who told us so much about the island, history, culture and more. Learn why the church domes may or may not be painted blue.

Sunset trip to the Temple of Poseidon in Cape Sounion

Athens

Loved our driver. I would recommend this trip be schedule one hour later, or at a time to make sure you are there for sunset. Otherwise, you can see the temple in about 20-30 minutes. It is a long, although beautiful, drive for a short visit. We were there earlier and would have had to wait for over an hour for sunset. However, it was starting to get very busy the closer it got to sunset. We decided to leave and our driver dropped us off at a nice local fish restaurant for dinner. We were the only non-locals at the restaurant, which was fun. It was nice to see some of the area outside of Athens.

Quality of Experience

Getting to know our great drive Costantinos was the best part of this experience.

Guides, Drivers and Staff

Afternoon Acropolis Museum & Acropolis guided tour

Athens

This is a must do if you are visiting Athens. A guide is well worth the expanse. Skip the lines. From what we can tell, it is always busy there, so the guide gets you where you want to go and explains everything. If you can endure the heat, we went very late in the afternoon. When we left, we walked out onto part of Filopappou Hill (I think) and watched the sunset.

Quality of Experience

You are visiting one of the most historical wonders of the world. We happened to visit on July 4th, which was even more fun as we are from the United States. Standing at the center of the birthplace of democracy on our nation's 250th birthday was special.

Guides, Drivers and Staff

We walked from our hotel - 10-minute walk. Guide was very informative.

Transport

Walked

Knossos Palace guided tour

Greece

Great tour. Very informative.

Quality of Experience

Vary good guide. Worth having a guide, as it is very busy.

Guides, Drivers and Staff

Guide and drive make this actively so much more enjoyable.

Transport

Driver was on time - both on pick up and return. Provided water, which was needed the day we visited.

Sea kayaking experience

Santorini

Unfortunately, the actively was canceled because of high winds. Good communication about the situation and offered alternatives, which unfortunately, did not fit our schedule. Refund was processed promptly.

Quality of Experience

Riding on the beach was amazing. It was very hot, so be prepared.

Guides, Drivers and Staff

Guides were great and helped those who were not as experienced with horse.

Transport

The stables offered transportation and had a great young. man as a driver. Long time family owned and operated transport and rental company. As a local, he shared a lot of information about the island/

We had an amazing experience working with Tiago on our trip to Portugal! He made the entire planning process smooth, seamless, and completely stress-free. Every detail of our trip ran like clockwork, from getting picked up from the airport to the hotel accommodations and tours. Tiago was incredibly responsive (even with daily questions we asked him over whatsapp during our vacation), listened to exactly what we wanted, and delivered a perfect vacation. I will definitely book with Kimkim (specifically with Tiago) again and highly recommend his services!"

This trip epitomizes why we use KimKim.
First idea, go to Barcelona to see some of the 2026 Tour de France and continue on. Second idea go early and end the trip in Barcelona, start somewhere else. Hmmm Verona looks interesting.
Contact KimKim and outline a driving trip from Verona to Barcelona over 18 days.
In comes Leslie, a KimKIm Italy travel expert based in Bologna who puts together an amazing itinerary. Stops, tours, things to see, with a few tweaks (for us no wine tours) and then we get to hotel selection. This is where Leslie and team excelled, we stayed at some wonderful places that we would never have found on our own no matter how long we scraped the internet.
Select the hotels, confirm the flights, add one more stop to break up a long driving day and we are good to go.
It all worked. The hotels were amazing, the tours and tour guides (Julien in Avignon was a stand out) were excellent. Working with Annalisa, our daily What’sApp contact, each afternoon we confirmed all the next days activity. We made a last minute change to a pickup point in Barcelona that was handled perfectly.
Memorable stops, Isola Bella ( just go), Avignon, Aigues-Mortes, Girona, cycling heaven. The history is amazing.
This was our 5th KimKim trip and was probably the best and definitely will not be the last.

Hotel Reviews

Hotel Regina

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Palau Fugit

Girona

FAntastic, cannot recommend enough

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hôtel La Casa Pairal

Collioure

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clean comfortable, but strange layout

La Maison Molière

Arles

La Chapelle sur la Sorgue

L'Isle sur la sorgue

Authenticity & Character

Location

Perfect

Staff

Cleanliness & Comfort

Royal Hotel Sanremo

Sanremo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Des Iles Borromees

Stresa

Hotel Accademia

Verona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Gothic Quarter Walk

Barcelona

Avignon Private Guided Walking Tour with a Licensed Guide

Italy

Julien was our favorite tour guide of the trip

Quality of Experience

Guides, Drivers and Staff

History, Legends & Monuments Walk

Girona

Half Day Tour: Isola Bella and Fishermen's Island

Italy

Our favorite tour of the trip Who knew?

Quality of Experience

Guides, Drivers and Staff

Transport

Private Walking Tour of Verona

Italy

We enjoyed our safari tremendously. John, our guide was excellent and we departed as friends would do. We w ere disappointed that in Nakuru there were no flamingos, while the impression had been created. It was a situation going on for some time, based on the extreme high water level nd lack of shallow levels for the flamingos.

Hotel Reviews

Mara serena lodge

masai mara

We enjoyed this hotel very much. The cultural aspects of it were very special.

Authenticity & Character

Cultural aspect. Friendliness of staff.

Location

Quite far, but that is the whole idea of the National,park.

Staff

Friendliness

Cleanliness & Comfort

Egret Savannah Camp

Nakuru

Very nice positioned in a natural environment. Staff is extremely friendly. Accommodation is pleasant.

Authenticity & Character

Location

Well positioned in a natural environment.

Staff

All staff deserve the credit.

Cleanliness & Comfort

Serena Hotel Nairobi

Nairobi

Excellent hotel with very good service. Swimming pool is heated.

Authenticity & Character

Very stylish.

Location

Since we were transported we have no opinion about the location. It was close enough to the airport

Staff

Very personal service.

Cleanliness & Comfort

Activity Review

Sunrise Boat Cruise on Lake Nakuru

Nakuru

There were no flamingos, which was a disappointment.

Anita was great in organizing our special trip to Portugal! She thought of all the details and was available if there were any questions. We truly enjoy all of the private and small group tours she booked for us. Each had a engaging, friendly, educated guide who loved their country and enjoyed sharing it with others. We would highly recommend booking a trip with Anita through KimKim.

Hotel Reviews

Hotel Dom Carlos Park

Lisbon

Tivoli Lagos

Lagos

Tivoli Lagos is a lovely resort with lots of amenities. The room was spacious and clean and the staff friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Albergaria do Calvário

Évora

We loved staying at Hotel Albergaria do Calvario. It is located on a quiet alley within the walls of Evora and close enough to walk anywhere in the city (because you certainly wouldn't want to drive). The room was spacious and clean. And the staff was super friendly. We especially enjoyed the courtyard for breakfast - which was lovely.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Dom Henrique Downtown

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

MeraPrime Gold Design Hotel

Lisbon

The room was small but clean and the people were very friendly!

Authenticity & Character

Location

Easy access to the hustle of the city, but not on a loud and crazy street

Staff

Cleanliness & Comfort

Activity Reviews

The Soul of Lisbon: Fado Dinner Experience

Portugal

It's a must do if just for the cultural experience.

Quality of Experience

Food

Guides, Drivers and Staff

Tasting Évora: A Guided Food & Wine Experience

Portugal

Our first afternoon in Évora was spent with João as he showed us around the walled city and gave us samples of food and wine. What a great way to begin our experience in the area. João was very informative about the city and things to see and do in the following days of our stay. We would highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Walking tour.

4X4 Algarve Sunset Experience

Portugal

If you want an "adventure" then hop into this 4x4 - just don't be much over 5 ft. tall, it was a bit small. The evening was fun, the sunset lovely, and the guide, João Petra, was the best part of the experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Not enough space for the number of people we had.

Foodie Experience in Porto

Porto

What a lovely, informative and fun evening in Porto. João walked us around Porto giving us samples of food, wine, and beer. We shared the evening with a small group of 8 people and had a good time. João loved his city and was happy to share it with us. He gave us lots of information throughout the evening, and advice for the coming days of activities.

Quality of Experience

Food

Guides, Drivers and Staff

Get to Know Lisbon with a Local

Lisbon

Our first afternoon in Lisbon we had a private tour with Philipa. She was very informative and helpful.

Discover Rural Algarve on a 4WD

Portugal

This turned out to be one of our favorite excursions, mostly because of our guide, Rui, and the fact that we had him all to ourselves - a small group tour for just my husband and I. Even though the clouds were in the mountains and we couldn't see far. We roamed around the countryside stopping at different farms and villages. We especially enjoyed our Melosa (honey liquor) tasting and authentic Portuguese lunch.

Quality of Experience

Rui, the guide made the experience.

Food

Guides, Drivers and Staff

Awesome.

Transport

Guided E-Bike Excursion on the Seven Hanging Valleys Trail

Portugal

What was supposed to be a small group tour ended up being a private tour. It was great fun. Beautiful scenery.

Catamaran Boat Excursion to Benagil Caves & Carvoeiro Beach

Portugal

After a couple days delay (which Anita from KimKim handled) we were able to experience the beautiful shoreline from the water. Lovely boat, nice staff.

Peneda-Gerês National Park Experience: Easy Hike & Cultural Experience

Porto

We were expecting a "small group" tour, but ended up being a private tour! Miguel was great! He was knowledgable and friendly, and enjoyed share the beauty of his country.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Douro Valley Highlights: Wine, Olive Oil & River Cruise

Porto

Thelma was a great guide. She was informative and friendly. We went in a small group and it was surprisingly fun. I attribute this to Thelma's enthusiasm.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A Cultural Day Through Tomar & River Cruise

Lisbon

Paulo was a great guide. He was informative and friendly.

Private Day Excursion: Sintra, Cascais & Estoril

Spain

Nuno was an excellent guide. He loves his country and is excited to share all it has to offer. He got to know us so that he could cater the tour around our likes and dislikes, allowing us to spend more time in beautiful gardens and castles that were not busy and less time in popular, but must see sites with big crowds. We truly enjoyed our time with Nuno.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We could not have been more pleased by the handcrafted Italian journey Melanie put together for our family! From a short list of destination choices around the country and our travel dates, she created a trip that included our entire wish list, including a town of our family's heritage, along with local excursions that showcased all the beauty and history Italy has to offer! The support provided by Melanie and Giovanna throughout the trip made each day's adventures flow with ease, allowing us to truly enjoy each experience rather than worry about constantly navigating logistics. Their hard work has left us memories for a lifetime!

This was a bucket list adventure and our bucket overflowed from beginning to end. Melvin and the Kimkim team put our safari together exactly as we requested. We were in very good hands with our driver, John, at the helm. He is knowledgeable, caring, funny and a master at spotting animals we could only have wished to see. He shared stories and culture and local customs. We felt safe at all times. We parted in adoring friendships. We already have a plan to return. Thank you all!!

Hotel Reviews

Sarova Mara Game Camp

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sarova Lion Hill Hotel

Nairobi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Naivasha Sopa Lodge

Nairobi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Skynest Residences by CityBlue

Nairobi

Just a bit loud at night because of street music.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Crescent Island Animal Walk

Kenya

There were several nice ostrich meandering about. One walked past me and brushed her feathers with my arm. How fortunate I was to have such a personal encounter.

Evening Game Drive at Lake Nakuru National Park

Kenya

Hiking / Biking at Hell's Gate National Park

Kenya

Full Day Safari at the Maasai Mara

Kenya

Evening Game Drive at the Maasai Mara

Kenya

Full Day Game Drive at Lake Nakuru National Park

Kenya

The Sheldrick Wildlife Trust - Elephant Orphanage Visit

Nairobi

Relax at leisure

Nairobi

Transfer from Nairobi to Naivasha via the Rift Valley View Point

Kenya

2nd Day Full Day Safari at the Maasai Mara

Kenya

Hot-air Balloon Safari above the Mara

Kenya

Quality of Experience

Guides, Drivers and Staff

Transport

Sunrise Boat Cruise on Lake Nakuru

Nakuru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Game drive in Nairobi National Park

Nairobi

Quality of Experience

Guides, Drivers and Staff

Transport

Our first experience with KimKim has been very positive. We're just back from two weeks in Slovenia, doing a road trip. We wanted a mixture of pre-planning but with some independent travel which Nikola/KimKim gave us. Nikola used our budget to offer a selection of hotels which were then pre-booked along with a hire car and a couple of trips. Thereafter, our time/planning was our own. Nikola was on hand throughout the whole trip on What's App with daily summaries but also responsive when we wanted his advice ad hoc. We couldn't recommend Nikola highly enough - and Slovenia!! Thank you.

Activity Review

Rafting Experience on Soča River

Slovenia

Quality of Experience

Guides, Drivers and Staff

Transport

I think everything went pretty well overall. Our drivers were wonderful and always on time. The tour guide Tony for the Bath walking tour was great. Jamie who drove us from Stratford to Bath, touring through the Cotswolds was wonderful. The gentleman who drove to and from Henley was fantastic. We just had a little minor minor logistics issue with the Oxford tour.

The hotels were very nice. For me as part of a couple, our rooms were the right size for us. I felt for our friend staying in a room as one person, she should get the same size. I understand that maybe UK hotels work differently than my expectations. Maybe kimkim can take this as a suggestion.

Our coordinator Liam was very responsive whenever we had questions or needed some things adjusted.

We had a very lovely time. Thank you.

Hotel Reviews

Apex City of Bath Hotel

Bath

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room was just a little small

The White Swan Hotel

Stratford-upon-Avon

Really lovely, comfortable and wonderful service!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Punting in Oxford

England

This is just so relaxing and wonderful!

Quality of Experience

Guides, Drivers and Staff

Transport

Entry into the Roman Baths

Bath

Quality of Experience

Guides, Drivers and Staff

Oxford University & City Tour with Alumni Guide

Oxford

This was very informative and almost TOO much info. We spent an hour in one college and based on the description we weren't sure how it was all going to be fit in. We were a little overloaded so we politely excused ourselves at a good point.

Quality of Experience

Guides, Drivers and Staff

A Private Classic City Walking Tour of Bath

Bath

Tony met us at the hotel and he was wonderful. Very knowledgeable and professional. The description listed on our itinerary was a little different: it specifically said Dan and that there was a drive involved? However, Tony just walked us around and gave us a fabulous overview of the town.

Quality of Experience

Guides, Drivers and Staff

A Classic Cotswolds Private Driver Guide - South Cotswolds

England

Jamie was amazing and very professional. Great stops and history! Very accommodating to our needs.

Quality of Experience

Guides, Drivers and Staff

Transport

We appreciated that KimKim booked our train tickets, half-fare Swiss Passes, and hotels, and suggested excellent places to visit: Lucerne, Mt. Pilatus, Interlaken, Jungfrau, Geneva, Zermatt, Zurich, the Matterhorn, a farm and cheese tour in Lucerne (exceptional), a tour to a gorge and waterfall from Interlaken, and a tour to Rhine Falls & Stein am Rhein from Zurich.
We did have a couple of problems, though. Unfortunately, we missed our train after we landed at the airport from New York to Zurich because our flight had been delayed. We should have had a flexible train ticket, so that we could have taken any train, but instead had a ticket that was for a specific one. We ended up having to buy train tickets ourselves, even though we had already paid for the ones that had been booked for us.
In addition, the tour that we were booked on to visit Gruyere ended up being very unpleasant because the description of the tour that was presented to us and the actual tour were very different. I don't think much care was taken for our comfort or expectations in that instance. For those reasons, I can only give a so-so rating for the planning of our trip.

Hotel Reviews

Hotel Adler Zürich

Zürich

Beautiful hotel in a great neighborhood. Transportation was very nearby, so it was easy to go anywhere we wanted.

Authenticity & Character

Beautifully designed hotel with lovely murals on the walls

Location

Niederdorf neighborhood, full of interesting shops and restaurants.

Staff

Staff was very helpful and friendly

Cleanliness & Comfort

Bellerive Zermatt

Zermatt

This was a beautiful hotel in a convenient area. Zermatt is small, so it was easy to get anywhere. We enjoyed sitting on the terrace outside the room.

Authenticity & Character

Beautifully designed.

Location

Very easy to walk everywhere

Staff

Great, helpful staff. One of the staff members steered us to a beautiful scenic walk from the Furi cable car stop.

Cleanliness & Comfort

Jade

Geneva

The room was small, there was no air-conditioning, the bathroom was small and I needed a step-stool to get into the bathtub/shower. The breakfast was only OK, but there was a nice garden that you could sit in to eat it.

Authenticity & Character

Location

It was in an interesting neighborhood, with lots of ethnic food, which we did take advantage of. It was a long walk to the "old town" neighborhood.

Staff

Extremely helpful and friendly staff.

Cleanliness & Comfort

Metropole Hotel Interlaken

Interlaken

The hotel was nice, but there was no air-conditioning, which made it uncomfortable in the 90 degree temperature.

Authenticity & Character

It was a high rise, right across from a big meadow where para-gliders land. We had a terrace where we could sit and enjoy watching them coming from high up and land softly in the meadow. We also had a beautiful view of Jungfrau from the terrace.

Location

It was on the main street so it was easy to walk to wherever you wanted to go. There was also a free bus system that you could use if you didn't want to walk

Staff

Very helpful - explained how to get places and how to use the bus system.

Cleanliness & Comfort

Ameron Luzern Hotel Flora

Luzern

Beautiful hotel, exceptional staff, comfortable air-conditioned room, really good breakfast, very well-located - walkable to everything.

Authenticity & Character

Very beautiful hotel

Location

It is very close to the bridge that takes you to the "old town" area. Lots of good restaurants nearby. Close to the train station, bus station and port area.

Staff

They we’re friendly and extremely helpful

Cleanliness & Comfort

Activity Reviews

Welcome to Geneva!

Geneva

Geneva is a beautiful city and well worth visiting.

Quality of Experience

Transport

the tram system is easy to use

Chocolate and cheese tour in Gruyere!

Geneva

We enjoyed the tours of the chocolate and cheese factories, but the village of Gruyere is very touristy. There's castle worth visiting, but the rest of the village is restaurants and tourist shops.

Quality of Experience

There should be separate trips for people who just want to go to the chocolate and cheese factories and not go on the train ride.

Guides, Drivers and Staff

We were on the bus from 3 :00- 6:25 before we returned to Geneva. We had no restroom available to us during that time

Transport

There should be a different tour for people who are not taking the train ride.

Rhine Falls & Stein am Rhein medieval village (Shared Group Tour)

Switzerland

The falls are touristy, but very worth visiting. We enjoyed the walk to and from the falls. Then we went to a very charming old village called Stein am Rhein. Definitely, unique.

Quality of Experience

Guides, Drivers and Staff

Our guide was very informative and you could tell that he enjoyed telling us about the town we visited.

Transport

comfortable bus

Lake, gorge & waterfall tour around Interlaken!

Switzerland

We went to the quaint village of Brienz, went to a gorge with a waterfall and near a historic hotel which we visited, then to Lake Thun where we went on a walk along the lake.

Quality of Experience

Guides, Drivers and Staff

Transport

Lucerne small group Farms Tour & Cheese Tasting

Lucerne

Our guide was fantastic. She took us up a funicular to an area of outside of Lucerne with dairy farms and beautiful scenery. We went on a walk through the area and stopped in some farms where we interacted with cows and ate some fresh cheese. Highly recommended.

Quality of Experience

Our guide was full of information and was fun to talk to. She led us on a walk through a beautiful area that we wouldn't have found on our own

Guides, Drivers and Staff

Highly recommend this tour. Our guide was terrific.

Transport

We went on a bus, up a funicular and came down on a very unique elevator from the top of a mountain.

Our trip was incredible!

From the planning of specific planned activities, to our “own” time, as well as all of our service providers such as the private drivers and the assistance from Espiritu Team through online messaging via the Trip Plan app. Every driver was professional, safe and vehicles were exceptional. Each of our guides from the food tours, wineries and olive oil estate were top notch. We loved the mix of small group events as well as the private guides we had on several of our experiences.

In Porto - we loved our guide’s (Joao) knowledge and the local establishments that we experienced; the Douro Wine & River Cruise was perfectly timed and our private guide’s (Tiago) personal winery experience was equally enjoyed.

In Lisbon - Our dinner with a local family was a unique experience that we will always remember. Our excursion to Sintra, Cascais was made special by our private guide (Nuno) was great. Also, our private guide (I no longer have his name) who took us on a walking tour of Alfama area of Lisbon was a joy to spend the morning walking the neighborhood.

In Lagos, Algarve the boat tour to the Benagil was a nice getaway for a few hours.

While our time in Seville was a bit compromised due to the excessive heat, the Flamenco event had a feel of real authenticity. The Olive Oil Estate also was a unique experience. Our day trip to Cordoba had beautiful sights but the heat caused us to shorten that day trip unfortunately.

Mallorca was amazing! From the accommodations at the Cala Fornells Hotel to the overall island. I think we’ll be back there in the future.

Lastly, Barcelona was so enjoyable. The Tapas tour was so much fun, the trip to Montserrat was nice as well. But the private tour of the Vins El CEP winery was a perfect end to our trip.

In summary, the timing of each stay, of each planned event mixed between our “own time” was simply perfect. The accommodations were wonderful - great locations and high quality. Without exception all of our guides and drivers made our experience a trip of a lifetime! Thank you so much for all your efforts in planning and assisting us throughout our trip.

Troy & Beth Jandrasitz

Hotel Reviews

Hotel Regina

Barcelona

Very nice size room, lovely view, great breakfast and a nice bar area. Walkable to many key attractions or a short taxi ride to them.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cala Fornells

Peguera

This was such a nice hotel. Great location, great views and wonderful staff. The facilities - Breakfast area, Patio and beach were amazing. It is one place we would not hesitate to come back to.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Corregidor Boutique Hotel

Sevilla

Location was close to some key attractions - Cathedral and Royal Alcazar and local dining establishments. A short taxi to others key attractions as well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

Very nice resort. The pool area is very nice, and location to beautiful coastline is a big plus. Room was large, clean with beautiful view. The breakfast was excellent..

Authenticity & Character

Location

Great remote location just outside Lagos. An easy Uber/Taxi ride into town

Staff

Cleanliness & Comfort

MeraPrime Gold Design Hotel

Lisbon

Staff was excellent. Room was very small given the amount of luggage we had for our extended vacation. Location was exceptional. Breakfast was in a small lobby - it was adequate but could have been better.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rooms and Breakfast (i.e., lobby) very small

PortoBay Teatro

Porto

Great location, friendly staff, clean rooms and very good breakfast

Authenticity & Character

Location

central to everything - walkable to most places we wanted to see

Staff

Cleanliness & Comfort

Activity Reviews

Taste Barcelona: Authentic Tapas & Neighborhood Walk

Barcelona

Loved the different type of local establishments that we went to

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From Market to Table: Cook Authentic Spanish Dishes

Barcelona

Most fun night we had in a small group experience. First time we did a cooking class and it was som much fun. Would do it again.

Quality of Experience

Guides, Drivers and Staff

Transport

Walked to event

An Evening of Flamenco

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

We walked

Dinner With Locals: A Homemade Portuguese Experience

Lisbon

The most unique experience you can have if you want to get to know what life is like at a local. This was so much fun.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Took a taxi to the house

Sun Boat Excursion to Benagil Caves

Spain

Coastline is spectacular. The Benagil Cave was unique, but a bit underwhelming - the journey was more scenic that the cave.

Quality of Experience

Guides, Drivers and Staff

Transport

Montserrat & Penedès: Nature, Devotion & Cava

Barcelona

The trip to Montserrat was very nice - but the visit to the winery was exceptional.

Quality of Experience

Guides, Drivers and Staff

Transport

Spain's Liquid Gold: Visit an Andalusian Olive Oil Estate

Spain

Very unique experience to visit a nearly 500 year old olive oil estate once owned by Christopher Columbus’ son!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Day Excursion: Sintra, Cascais & Estoril

Spain

The drive and walk through Sintra was amazing. Cascais and Estoril were also beautiful. Lunch at Sintra was perfect too. Having this as a private tour made it even more special.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Get to Know Lisbon with a Local

Lisbon

The morning walk through Alfama was so much fun

Quality of Experience

Guides, Drivers and Staff

Transport

We walked

Private Transfer {{start_location}} to {{end_location}} via Coimbra

Spain

Our driver was great. Provided us with recommendation for our time in Coimbra as well as restaurants with good Fado in Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Douro Valley Highlights: Wine, Olive Oil & River Cruise

Porto

The day was perfectly planned. The Douro River Cruise was timed just right (about 1 -1.5 hours on the boat). The going to visit an old, small winery and a newer, larger winery was a perfect mix.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Foodie Experience in Porto

Porto

Going to local establishments with our guide made this a fabulous experience

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We walked to meeting point

My two 20ish daughters and I loved our Kim Kim tour of South Korea. I had waited until the last minute to book our tour, and Jessica communicated back and forth with me in a timely manner to decide on the appropriate amount of activities in Seoul, Busan and Jeju. I needed help choosing hotels, and Jessica booked great ones for us! She also chose knowledgeable private tour guides who made our trip fabulous. We really enjoyed her help booking an intimate traditional music concert for us music lovers! We felt especially well taken care of because Jessica booked great transfers, internal flights, and tour guides for us. Thanks Kim Kim.

My two daughters and I loved our three days in Seoul with our Tour Guide Sebastian. Sebastian expertly guided us to the sites we had requested and advised us on the best views. He even took a bunch of photos for us so we have great family pics. Sebastian also gave us great restaurant suggestions. One day, we had outdoor plans, and we were discouraged because it was raining heavily. Sebastian suggested fabulous alternative options so we could make the best of our schedule. One of his ideas was a bird sanctuary. He’d been paying attention and knew we loved birds! He saved the day! Sebastian was fabulous!

Danny was a fabulous tour guide for my daughters and me in Gyeongyu and Busan, South Korea. Danny noticed our interest in some particular historical sites and guided us through a local museum so that we could fully understand the region. It was awesome. He ushered us into a fabulous beef soup restaurant that was both economical and delicious. On our final day in Busan, he made it possible for us to visit the three temples we wanted to see with appropriate pacing for all the hiking. Danny did a great job helping us focus our touring on what we really wanted to see. Danny was a kind, fabulous expert!

Jimmie was an excellent tour guide on Jeju Island. He grew up in Jeju, so he told us about both modern and historical Jeju! He got us addicted to Black Pork and helped us find fabulous restaurants to eat well. Each day, he remained flexible about our plans so that we could enjoy the best activities at the right times of day. Jimmie made us feel like we were his guests in his hometown.

Hotel Reviews

Shilla Stay Jeju Airport

Lovely lobby and outstanding top floor restaurant that overlooked Jeju City. Delicious breakfast that we had trouble leaving.

Authenticity & Character

Cool atrium lobby with shiny marble. Very swanky.

Location

Shops directly outside the front door. Bus stop directly outside. Fabulous location.

Staff

Helpful staff.

Cleanliness & Comfort

Roomy rooms with everything we needed!

Fairfield by Marriott Busan

Busan

Nice amenities. Cash machine and vending machines in lobby. Restaurant served extra snacks in the evening. Nice breakfast in the morning with very attentive staff.

Authenticity & Character

Location

Fabulous location....close to the beach and shops.

Staff

Very nice staff.

Cleanliness & Comfort

Clean rooms with attentive room staff. Rooms were a bit snug.

GG Hotel

This is a nice hotel in a small town. It remained nice and cool during some sweltering days. Rooms were spacious.

Authenticity & Character

Nice, sparkling lobby.

Location

Good location. The coffee shop with extensive menue right next door was extremely helpful.

Staff

Very helpful staff.

Cleanliness & Comfort

Lotte City Hotel Myeongdong

Seoul

Nice posh hotel with all the amenities to make you feel like you are in a busy city.

Authenticity & Character

Swanky. Liked it!

Location

Right near everything. Handy convenient store inside. Delicious breakfast.

Staff

Staff was very kind and helpful to us on many occasions. They took care of our every need.

Cleanliness & Comfort

All guest spaces were clean and sparkling!

Activity Reviews

Full day tour with N Seoul Tower

Seoul

Quality of Experience

Guides, Drivers and Staff

Sebastian expertly helped us fit in all the sites we wanted to see. He is an expert!

Transport

Seoul Highlights

Seoul

Quality of Experience

Guides, Drivers and Staff

Sebastian expertly guided us to the sites we had requested and advised us on the best views. He even took a bunch of photos for us so we have great family pics. Sebastian also gave us great restaurant suggestions. We feel fortunate to have had Sebastian with us on our first ays in the city.

Transport

Gamcheon Village, BIFF Square and Jagalchi Market

Busan

Gamcheon Village and BIFF Square were a few of the highlights of trip to Busan. The quaint shops and friendly, arty atmosphere of Gamcheon Village were unique and fabulous. We got the shopping bug in BIFF square and loved the film sites.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit K-drama Locations in the Historic City of Gyeongju

Gyeongju

I'm so glad we visited Gyeoungju so that we could better understand the Silla kingdom's history. Our guide suggested we take time for the museum and we are SO glad we did. It had fascinating relics!

Quality of Experience

Guides, Drivers and Staff

Danny was a fabulous tour guide for my daughters and me in Gyeongyu and Busan, South Korea. . Danny noticed our interest in some particular historical sites and guided us through a local museum so that we could fully understand the region. It was awesome. He ushered us into a fabulous beef soup restaurant that was both economical and delicious

Transport

Danny's care was roomy and comfortable. We appreciated it!

Enjoy Jeju: Mt. Hallasan and Tea Plantation

Jeju Island

We viewed the mountain from many spots. It's gorgeous.

Quality of Experience

Guides, Drivers and Staff

Transport

Jeju Discovery: Woljeongri Beach and Seongsan Ilchulbong

Jeju Island

Jeju is absolutely gorgeous. The beaches and neighboring cafes are friendly and wonderful.

Quality of Experience

Jeju is a unique place. You must eat the Black Pork yum!

Guides, Drivers and Staff

Jimmie was an excellent tour guide on Jeju Island. He grew up in Jeju, so he told us about both modern and historical Jeju! He got us addicted to Black Pork and helped us find fabulous restaurants to eat well. Each day, he remained flexible about our plans so that we could enjoy the best activities at the right times of day. Jimmie made us feel like we were his guests in his hometown.

Transport

Discover the Culture of Busan with Seokbulsa Temple

Busan

Busan temples are fabulous. We loved the cable car rides so we could see all the neighborhoods in Busan.

Quality of Experience

Guides, Drivers and Staff

Transport

Jinyeon: Korean Traditional Music Performance with Modern vibes

Seoul

A lovely, intimate concert with friendly musicians. The musicians allowed us to ask them questions and take pictures with them. A great experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Garden of Morning Calm and Nami Island

South Korea

Nami Island is a must see. It's worth half of a day!

Quality of Experience

Nami Island is a unique place with lots of fun activities and a lovely forest.

Guides, Drivers and Staff

Our trip to Spain and France began with planning approximately nine months in advance. The initial KimKim representative was responsive, conducted a video call, and worked through several changes with us. Natalia was also helpful, though we did experience occasional language misunderstandings. Later, we were switched to another representative, Valentine, whose slower response times created challenges and left us at a disadvantage during the planning process.

One of the most concerning aspects was the lack of transparency around excursion costs and activity details. We were repeatedly told that this information would not be provided, which made planning difficult and raised concerns.

Regarding accommodations, most hotels were very good. However, Hotel Eden in Paris did not meet the expected four‑star standard. We experienced issues with basic amenities, including a nonfunctional refrigerator and unreliable Wi‑Fi, and the location was not ideal. In contrast, the Grand Hotel in Aix was excellent and perfectly situated.

Our tour of Versailles was a highlight — Alexandria was an outstanding guide, especially with four children in our group. Unfortunately, our Louvre “family treasure hunt” tour was not communicated correctly from KimKim to the guide, who arrived unprepared. As a result, the tour was cut short to only 90 minutes. This error was reflected in the final itinerary, which we received just two days before departure instead of the promised 14 days.

We also encountered multiple transportation issues. While traveling with ten people can be complex, one incident was significant enough that we had to hire a taxi FOR 8 hours to ensure part of our group could continue with planned activities in Girona. KimKim has stated they will reimburse this cost.

I also believed we would have a dedicated guide accompanying us throughout the trip to assist with troubleshooting and logistics. Either I misunderstood or this expectation was not clearly addressed, but we ultimately had no on‑the‑ground support and had to manage all issues ourselves. We sent multiple hours planning once in France due to activities which did not play out as itinerary stated. I requested compensation for our time but got an apology. KIMKIM did reimburse for some of the activities that they failed to complete. I expect a refund any day on event that did not get completed as itinerary indicated.

Regretfully, based on our experience and feedback from others we encountered on our trip, I cannot recommend KimKim at this time.

JRS

Hotel Reviews

Catalonia Plaza Catalunya

Barcelona

Authenticity & Character

Location

Staff

they have a medical doctor come to hotel if needed which we did for one of our kids. Great service

Cleanliness & Comfort

Grand Hôtel Roi René Aix-en-Provence Centre – MGallery

Aix-en-Provence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Eden

Paris

refrigerator did not work, reported but fixed. requested Kleenex never got it No hotel bar Location fair Not a 4-

Location

not much around and staff not helpful

Staff

Cleanliness & Comfort

Activity Reviews

Multi-risk Travel Insurance

France

Welcome to Paris

Paris

this was the day cancelled that we had to figure out things to do. KIMKIM said we would have a driver for 8 hours that did not happen only 4 with no activities planned we had to come up with things. If was our first day so we knew nothing about Paris.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Highlights of Barcelona Tour | Half Day Experience

Barcelona

not everyone could participate in the Sagrada tour because the 3-year-old was not allowed. So, 2 people had to stay back but the tour guides did not inform us we were stopped by Sagrada staff Were told by our guide that we did not have transportation from the mosiac park that we would need to find our own so we did not get to go there.

Quality of Experience

Guides, Drivers and Staff

Transport

Skip-the-Line Eiffel Tower Summit Tickets

Paris

cancel due to heat Paris was experiencing. we did figure out how to go up after speaking with other people but KIMKIM was of no help

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Barcelona

Barcelona

breakdown in information guide to guide and with transportation. we did not get to go to places planned

Quality of Experience

Guides, Drivers and Staff

Transport

informed we had no transportation from mosaic park to hotel

Seine River Cruise with Audio Guide

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Versailles palace and gardens tour for families

Paris

tour guide was great

Quality of Experience

Guides, Drivers and Staff

alexandria was our guide we had 10 of us. 4 kids 3,6,8,13 and she was terrific with them all

Transport

Entrance Tickets: Disneyland Paris (1 day/2 parks)

France

Quality of Experience

Guides, Drivers and Staff

Transport

Louvre Museum Treasure Hunt

Paris

guide did not have microphones for us. You could not hear her. She had no idea it was supposed to be a treasure hunt with 4 kids so she was not prepared. we had to abandon after 90 minutes

Quality of Experience

Guides, Drivers and Staff

she would have been good if she had been given the right booking

Transport

Medieval Girona and Costa Brava Private Day Tour

Barcelona

Quality of Experience

Guides, Drivers and Staff

javier was very informative but speaks why to loud

Transport

booked for 10 but he could only take 6 we had to rent a taxi for 8 hours

Cassis Village Tour, Calanques Boat Ride & Cosquer Cave visit

Aix-en-Provence

Quality of Experience

Guides, Drivers and Staff

AD was our driver he was informative and friendly. We learned a lot.

Transport

We never would have been able to plan this trip without Roy. He was incredibly knowledgeable about the country, and worked with us through a few iterations of our itinerary to ensure that it was just right and would allow us to do everything that we wanted.

Our trip to Ireland was absolutely amazing, and we couldn’t have been happier. Every stop was thoughtfully planned and our family made memories that will last a lifetime.

Working with Claire at kimkim was a lovely experience. She was responsive and easy to communicate with throughout the planning process.

One of our favorite experiences was the sheepdog demonstration. It was such a fun, engaging activity for the whole family! We also absolutely loved the falconry experience. The falconer was incredibly knowledgeable, passionate and made the experience unforgettable.

Every place we stayed was wonderful, but Cahernane House Hotel truly stood out. The property is stunning, the service was exceptional and the food and beverages were outstanding.

Another highlight was Afternoon Tea at Adare Manor. It was simply exceptional.

Our visit to Inis Mór was another unforgettable day. Thomas Faherty’s Pony & Trap Tour was fantastic. Thomas was friendly and kind to our children. He made the island come alive with his stories and local knowledge and it was one of our family’s favorite excursions.

The only suggestion we would offer for future travelers is to double-check tour reservations before arrival. We discovered that one of our tours had accidentally been double-booked. It wasn’t a major issue and everything ultimately worked out but it’s something worth verifying to help future guests avoid any extra expenses.

Thank you for helping us experience such a beautiful country. From the breathtaking scenery to the wonderful accommodations and unforgettable activities, this was fabulous trip.

Greece is such a beautiful place! We started in Athens and spent time on the islands of Mykonos, Naxos, and Santorini before returning to Athens. Highlights were the hike on Santorini (we did Oia to Imerovigli where we stayed), the farm cooking visit in Naxos, and the Acropolis in Athens.
Regarding kimkim, the booking was pretty easy and we used them specifically because our friends we were traveling with had used them for other trips. It did seem that once the trip started the support was lacking. No check ins, we had to discover changes and issues for ourselves and then alert them for help, and while the response were quick it felt like they should have been alerting us and assisting proactively given what we paid for the trip. They did offer a small refund (~2% of our trip cost) but generally if it wasn’t for our friend’s prior experience, we would not consider using them again.

The two week trip to Spain was well planned and managed. The price was reasonable, and included many museum entrance fee's. The hotels were well chosen and always followed our preferences. All of our guides were outstanding and knowledgable. Kim Kim kept in daily contact to ensure smooth transitions and transfers. Isa changed our eating habits forever. Miriam, Gabriel, and Jose taught us so much history and culture that I will be eternally grateful. Miguel drove us to/from Caminito del Rey and was a joy to be acquainted with.
This was our honeymoon, and was the best adventure of our lives.

Planning our Norway trip with our Kimkim team was so smooth. They designed a vacation for us that allowed us to take in many points of interest and enjoy the culture of the area. To have all of our vouchers and days’ plans in one place on the app relieved any stress. Our hotel booking locations were close to popular areas and other transportation transfers. This was so convenient!

At first the planning went well. As we got closer to trip time and our agent went on leave, we had no responses to messages and had to call the emergency line for someone to be assigned to us.

We did like the Bergen lodging, though the washer dryer wasn’t in room, as promised. The Fjærland stay was excellent, but it would be great to know there were only three restaurants in town.

Some of the trip planning made no sense. We were originally scheduled to be in a town two hours from the airport which needed ferries that stopped at 11 pm.

It wasn’t the same as my other kimkim trips.

Hotel Reviews

Thon Hotel Ålesund

Ålesund

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sagafjord Hotel

Sæbø

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fjærland Fjordstove Hotell & Restaurant

Fjærland

Great experience!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vander Apartments

Oslo

Great location. Note that washer and dryer isn’t in the room. And one in basement is always busy.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Floating Sauna

Norway

Quality of Experience

Guides, Drivers and Staff

Transport

Food & Culture Walk

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport

Guidet Hike to Blåbærstølen

Fjærland

Quality of Experience

Guides, Drivers and Staff

Transport

Pompeii Guide Natalia was brilliant. HIGHLY recommend- she was a wealth of knowledge.
Amalfi Coast tour guide Alejandro was high energy, brought us on a super comfortable boat, and made us spectacular sandwiches and sweet treats just because he was super sweet- another excellent tour.
Sorrento- we took a cooking class with maybe Julia? I can't remember her name, but that was another awesome experience. Her home was amazing, and her lessons were something we will never forget.
Capri tour guide Marcella- so much fun! She called us family immediately upon pick up and we had a blast the whole day with her.
Everyone you booked for us was excellent. We loved our trip to Italy.