Kimkim Trip Reviews

H or Eiichi. Was a welcome site after our battle to get to Japan due to our plane break down. Each took us to our first castle boy would thrill and climb after several days in Osaka we went to Hiroshima and H even came with us. How nice that made it even better. H made sure we knew how to find the Shinkansen the day.
Hidio now join us what I’m gonna call my favorite city you so easy to get around and find food shop. I loved it and if it wasn’t for Heidi, we would not have had the spectacular Buddhist temple at Nora due to some rain that day we had to change things up and he was very happy to help us out thanks Hideo for all you did

Now it’s time for the big city Tokyo here we were joined by Ryuggi he took us to this cute little town where we were able to see Mount Fuji and all its glory. He also showed us all the big tourist areas in Tokyo even the ones that you maybe don’t want to go into which I appreciate it since I was aware of them.

And finally, we ended our trip at Disneyland. I loved it the rides the people the merchandise it was fantastic thanks Ben for all you did to make this an unforgettable trip.
Oh, I almost forgot Ben. Thank you so much for that video. That was very cool. You’re the best.

It’s been a great experience booking our trip through KimKim.
The guides were exceptional, fun and made our travel an amazing experience.
Rob did a fabulous job putting our trip together.
He checked in with us on a daily bases, gave us a heads up with what was happening on a daily bases. He made sure we got everything we need.
The drivers did a great job getting us where we needed to be.
The transportation from the airport to the hotel was flawless.
This was our first time in Japan. What a great country.
We highly recommend KimKim.
It’s worth spending the money.

Hotel Reviews

Imperial Hotel

Tokyo

This hotel is located in a wonderful spot next to little local alleys and restaurants. Old world and modern, right next to Ginza. The service is amazing, the staff is super friendly. This hotel is very luxurious with art deco design. We loved the breakfast in the 17th floor with amazing views. Best breakfast buffet we have ever seen. Again the service is amazing! It has several different restaurants. The champagne bar is fabulous.

Authenticity & Character

Art Decco design - Frank Loyd Right

Location

In the heart of everything Old world with little alleys and restaurants. Located right next to Ginza - short walk

Staff

Best service ever

Cleanliness & Comfort

Couldn’t be better

Hakone Hotel Kajikaso

Hakone

If you are looking for authentic Japanese charm this is the hotel for you! What an amazing experience. We had our own hot spring in our room. The breakfast was authentic Japanese. Located in the heart of Hakone. Very charming little town. We had Mountain View’s with a large window. Waking up in the morning having tea and a great view of the mountains.

Authenticity & Character

Old charm Japanese

Location

Authentic Japanese experience

Staff

Great service very friendly

Cleanliness & Comfort

Yes

The Thousand Kyoto

Kyoto

This hotel is very modern. Great service! It’s located right next to the train station. We loved the hotel caffe/ bar. Breakfast was good. There are so many restaurant located around this hotel that made it very convenient. This hotel is hosting a lot of travel groups mainly from the US. We loved our room very modern Japanese style. It’s in the heart of everything either walking distance or just a few train stops away.

Authenticity & Character

Very modern Japanese

Location

Very convenient location

Staff

Super friendly service

Cleanliness & Comfort

Very minimalistic Japanese design

Activity Reviews

Guided Tokyo City Highlights, Imperial Palace, Sushi Making & TeamLab Planets（Guided Tour；Public Transport）

Tokyo

Quality of Experience

Food

Everything

Guides, Drivers and Staff

Great overall Tokyo experience

Transport

Our guide

Tokyo’s Historic Temple and Glittering Skyline Moments（Guided Tour；Public Transportation）

Tokyo

Amazing experience Our tour guide Roy was amazing

Quality of Experience

Our tour guide

Guides, Drivers and Staff

Super friendly and knowledgeable

Transport

On time and great drivers

Private transfer from Tokyo to Hakone via Mt. Fuji

Japan

Great experience! Guide and driver

Quality of Experience

Driver and guide - Views - Hotel

Food

Everything

Guides, Drivers and Staff

Very knowledgeable

Transport

On time very efficient

Guided tour to Nara by private transfer: Temples, Shrines, and Tame Deer Adventure; Return to Kyoto

Kyoto

This was an amazing experience - One the it’s kind

Quality of Experience

Best guide - with local experience

Guides, Drivers and Staff

Our guide shared local favorites that I didn’t want to miss - we had the best sushi lunch as well as home made mochis - vintage finds at local places

Transport

Great driver

Day tour by public transport in Kyoto: Fushimi Inari Shrine, Nishiki Market , Samurai and Ninja Museum; Authentic Tea Ceremony（Guided Tour；Public Transportation）

Kyoto

Great experience - our guide Yvonne was amazing

Quality of Experience

Guides, Drivers and Staff

Yvonne customized our experience by adding personal favorites

Transport

Our guide

Hozugawa River Boat Ride and Arashiyama Exploration. (Private Guide &Public Transportation)

Kyoto

Great place! Go early Very crowded place

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide

Amazing trip. The plan laid out by kimkim was exceptional. There were a couple of hiccups but a kimkim rep was quick to address. Will use kimkim to plan my next vacation for sure!

Hotel Reviews

Hotel Navona Colors

Rome

Perfect location. Very quiet. Staff was outstanding. Very small hotel with good size rooms. Lots to do close by.

Authenticity & Character

Small Hotel with clean rooms and great staff.

Location

Close to Piazza Navona and easy walking distance to many other sites (Pantheon, Trevi Fountain, Spanish Steps).

Staff

Cleanliness & Comfort

Hotel Hermitage

Florence

The location of the hotel is perfect. Very close to Ponte Vecchio and lots of shops. Staff at the hotel is super friendly. Unfortunately, we had a room on the 4th floor directly under the kitchen for the rooftop restaurant. Avoid rooms 413 and 414 at all cost. Awoke one night to the new folks across the hall yelling "QUIET" at the top of their lungs. It was not ideal for rest. It's also where they prepare for breakfast. Quiet window is about 12:30am to 6:30am. Staff stated they were fully booked and could not move us to another room. I never thought I would have to use noise cancelling headphones to sleep in a hotel. Avoid the 4th floor at all cost! There can be a bit of a wait for the elevator as it fits 3-4 people and it's the only way for folks to get to the rooftop restaurant (which is very popular). It's quite busy from around 12pm to 10pm. Stairs are sometimes the only option.

Authenticity & Character

Location

Close to everything!

Staff

Staff are very friendly and helpful.

Cleanliness & Comfort

The hotel is spotless. Very clean and the staff works very hard to keep it that way. Stop putting folks in room 413 or 414! They have to know its a problem spot!

Hotel Touring

Bologna

Great Staff and super clean hotel. Breakfast is awesome! It is located close to many restaurants and sites. Rooms are very good size. Comfortable and quiet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ai Mori d'Oriente Hotel

Venice

It is located in a quiet part of Venice. Restaurants are very close by. A little more walking to get to the more popular sites (20-25 minutes) but very manageable. Rooms are great size and super comfortable and clean.

Authenticity & Character

You can see the character in the floors and furnishings throughout the hotel.

Location

Quiet area with a nice and quiet bar area next to a canal. 5 minute walk to many restaurants.

Staff

Everyone is fantastic! Helpful and attentive at all times.

Cleanliness & Comfort

Beds are very comfortable and the staff is always making sure everything meets your expectations.

Activity Reviews

City Highlights by Golf Cart

Rome

We got to cover a lot of ground on this tour. Our guide was very knowledgeable and pointed out many areas that were away from the larger crowds.

Quality of Experience

Guides, Drivers and Staff

Transport

Grand Canal & Hidden Waterways Gondola Ride

Venice

It is a 30 minute tour with no guide.

Quality of Experience

It just wasn't for us.

Vatican & Sistine Chapel Highlights with St. Peter's Basilica

Rome

This is the busiest place I have ever been. So many people in one place. It would be very difficult to navigate without a tour guide.

Quality of Experience

You can't improve the tour. The guides do a great job and it's a great tour. The sheer number of people in one place can make it overwhelming.

Guides, Drivers and Staff

The guides allow you to see as much as possible and provide valuable information regarding what you are looking at in each area.

Private City Walk with Michelangelo's David

Florence

It was a very informative tour through the streets of Florence on our way to see the David. And the insight provided as we observed all the art and, especially the David, was awesome!

Quality of Experience

Guides, Drivers and Staff

Bolognese Discovery Walk

Bologna

This is a good tour to get help you see a lot of things you might miss on your own.

Quality of Experience

Guides, Drivers and Staff

Flavors of Modena: Cheese & Balsamic Experience

Bologna

If you like parmigiano reggiano and balsamic vinegar, this is the tour for you. Nice quiet drive out to the farm where they make the cheese and a wonderful tasting of different parmigiano. The history of the making of balsamic vinegar is amazing. Great tour and great food tastings.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pisa, Siena & San Gimignano Day Trip with Lunch & Wine Tasting

Florence

This is a must trip if you have the time. It's a full day but worth it. The lunch and wine tasting, along with San Gimignano were the highlights of this trip for us.

Quality of Experience

Food

The lunch and wine tasting combo was great.

Guides, Drivers and Staff

Transport

Very clean and comfortable transportation!

Morning Culinary Discovery Walk

Florence

This is a great place to meet the smaller shop owners and enjoy the fine foods of Florence!

Quality of Experience

The market was great.

Guides, Drivers and Staff

Toni was the absolute best guide of our entire trip. Her local knowledge of the people and the places is great.

Traditional Boat Ride to Visit Murano & Burano

Venice

This was a great experience. Away from the large crowds in Venice and seeing the smaller islands was great.

Quality of Experience

Guides, Drivers and Staff

Transport

Venetian Foodie Walk

Venice

Tried lots of different foods on this tour. It was nice getting to the local shops.

Quality of Experience

Guides, Drivers and Staff

Discovery Walk with St. Mark's Basilica & Doge's Palace Visit

Venice

This was 2 separate tours. We did a discovery walk in the morning (2 hours) and the St. Mark's Basilica & Doge's Palace in the afternoon (2.5 hours)

Quality of Experience

Guides, Drivers and Staff

Both our guides were great!

This trip was Amazing! Diana Mota is a superb travel expert for her country of Portugal. From our first contact, I knew Diana would be a great person to work with. As a travel agent myself and having never traveled to Portugal, I relied on her expertise throughout the process. She carefully listened to our desires, likes and dislikes, to create a tailor-made vacation for us. This was my first time using kimkim and I will definitely utilize their services for other clients. The timings of all activities from the drivers to adventures were all on time and well described. Diana's travel agenda was well planned and well timed for all that we wanted to see and do.

The drivers from Carlos whom first picked us up from Lisbon to Porto, Ivo for a beautiful experience in the Douro Valley, Riccardo on our journey from Porto through Coimbra and Tomar back to Lisbon, and the two drivers in the Algarve to/from the Albufeira station to Lagos were all professional, courteous, on-time, and so knowledgable. Many thanks to them. Our guides were also outstanding, Sara in Porto, Margredia in Lisbon, and Fia on our Ponta da Piedade boat trip
were all so pleasant and extremely knowledgable. We greatly enjoyed all the time they spent with us to make our trip even more enjoyable. We left Portugal with a much better understanding of the people, places, culture and food. A truly outstanding trip. Thank you Diana and all for the constant communication and updates.

Dennis Sindel

Hotel Reviews

NH Hotel Porto Jardim

Porto

Great location in Porto, staff was always so friendly and helpful. Room was well maintained and very quiet. The breakfast facility and quantity and quality of the food was great. Would definitely recommend this hotel and stay there again.

Authenticity & Character

Location

Very near everything in the old town of Porto

Staff

All truly wonderful

Cleanliness & Comfort

Everything was clean

Hotel Lisboa Plaza

Lisbon

Hotel, though older, was excellent in character and quality. We were fortunate to have been upgraded to a mini-suite. The suite was great, plenty of room. Hotel is well maintained. Staff courteous and very friendly. Breakfast was excellent. Would definitely recommend it and stay there again.

Authenticity & Character

Deliteful hotel

Location

Need to be able to walk in Lisbon or take locale transportation. Lisbon's attractions are very spread out.

Staff

Cleanliness & Comfort

Marina Rio

Lagos

Wonderful location a short distance from the old town but still a short walk. We were fortunate to have a marina view room with a small balcony. It was great just to sit on the balcony and enjoy the view. Breakfasts were great. Even has a rooftop pool and a rooftop terrace .

Authenticity & Character

Location

Staff

They all were so friendly, kind, and helpful. Many have been there a long time which tells you a lot.

Cleanliness & Comfort

Meliá Lisboa Aeroporto

Lisbon

We were only there for about 12 hours as our train was late coming in and we needed to be at the airport in the early AM so it is hard to give a full rating. The room was nice, small, but very clean. The overhead shower did not work as the knob controlling it came out. Not a big problem as there was still a hand held shower head. I mentioned it on check-out and they would get it fixed.

Authenticity & Character

Location

We could walk to the airport, no transportation needed.

Staff

Cleanliness & Comfort

Activity Reviews

The Flavors of Port Wine - Sip & Discover

Porto

A great learning and tasting experience. Our guide, Pedro, was very informative and we learned a lot about Port wine. A neat experience on the Gaia side of Porto.

Quality of Experience

Guides, Drivers and Staff

Explore Sintra's Fairytale Villa with a Private Driver and Pena Palace Tickets

Portugal

Wonderful place to visit, quite crowded, but not as bad as during the summer. Once you got through part of the castle, it thinned out and you were able to wonder around easier. Beautiful and amazing place. We felt it was less over-the-top than a place like Schoennbrun outside Vienna. Felt very nice.

Quality of Experience

Guides, Drivers and Staff

Pepe was great

Transport

Nice Mercedes vehicle

Porto's Historic Odyssey on a Private Walking Tour

Porto

Sara was an outstanding guide. She really knows and loves her city and that was very apparent. We felt that we had a much better understanding of Porto beyond what the guidebooks/reviews give.

Quality of Experience

Guides, Drivers and Staff

Sara was great

Scenic Voyage along the Douro River aboard an Exclusive Boat

Portugal

Ivo, our driver, gave us a wonderful experience on a day trip to the Douro valley. He asked us exactly what we would like to see and do. Our focus was to see the area, take the 1 hour boat trip, and get and overall perspective of what happens in the valley. We did not visit any wineries as that was not our focus. I am sure the Quintas would be lovely to visit but that was not our goal. He took us to some quaint areas, gorgeouse views of the valley area, and even stopped at one of the 5 locks so we could see how that functioned. A great day out of the city. The restaurant in Pinhao he recommended, the Veladouro, was great.

Quality of Experience

Guides, Drivers and Staff

Transport

Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service

Portugal

see review of the boat trip

Lisbon's Historic Odyssey on a Private Walking Tour

Lisbon

Great walk of the Alfama and Biaxia areas of Lisbon. Margareda was an excellent guide give great perspectives on the city, the culture, and the people. She gave a great history of Lisbon of the pre and post 1755 earthquake happenings in the city.

Quality of Experience

Guides, Drivers and Staff

Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves

Portugal

We were fortunate to have a private tour, arranged by kimkim, with Fia as our guide. She was so informative about what we were experiencing and had a great knowledge of the area and the coastline.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Italy was absolutely perfect! A special shout-out to our tour guides: Giovanni in Rome and Martina in Florence. They were extremely knowledgeable and provided excellent tours. Our contacts at kimkim were also extremely helpful in planning. Anita provided us with some great experiences and made the trip as smooth as could be. And Nadia, our point of contact during our travels, was very responsive and accommodating to any questions or additional requests we had. I'd recommend kimkim to anyone looking to plan a long trip. Kimkim made it a thousand times easier!

Hotel Reviews

Hotel Monte Cenci

Rome

Great hospitality and great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Horto Convento Florence

Firenze

Quiet and comfortable. And Ginger the Convent cat is adorable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Relais Santa Chiara Hotel - Tuscany Charme

San Gimignano

Great location and the view is incredible.

Authenticity & Character

Location

Staff

Claudia took excellent care of us each morning at breakfast, providing gluten free options.

Cleanliness & Comfort

Palace Catania | UNA Esperienze

Catania

Beautiful hotel and good location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palazzo Ventimiglia

Palermo

Beautiful palazzo and comfortable. Only drawback was that it was a bit noisy outside at night.

Authenticity & Character

Location

Too noisy to sleep. Only complaint.

Staff

Cleanliness & Comfort

Activity Reviews

Discover the Vatican: From the Museums to the Sistine Chapel

Italy

We had a great guide!

Quality of Experience

Guides, Drivers and Staff

Transport

Get Inside the Colosseum with Arena Access

Italy

Giovanni was a lot of fun and gave us a great experience. Worth every penny to avoid the crowds and lines too. We were confused about where to meet up, but they called us and waited for us.

Quality of Experience

Guides, Drivers and Staff

Transport

Florence on Foot: Michelangelo’s David & Duomo

Italy

Great tour! Didn't realize we weren't going inside the duomo though. But overall a lovely experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Mt Etna: Volcano Hike & Lava Cave

Catania

Quality of Experience

Guides, Drivers and Staff

Transport

A Scenic Horseback Ride in Tuscany

Italy

Amazing experience! Calming, and a beautiful way to meet the locals and see the countryside.

Quality of Experience

Guides, Drivers and Staff

Transport

Italy -Important Trip Information: Please Review Before Departure

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Dining & Wine Tasting in the Vineyard Rows

Italy

Great wine and delicious food. Accommodating to gluten free as well.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Just finished an incredible week in Vietnam that was perfectly planned by Long Dao. He got the style and pace of the vacation my wife and I wanted and was very open and patient to my requests when I wanted something different from the original plan. From the moment we landed to the moment we got dropped off at the airport to leave, Long and his team had everything set up. I had tried to price out the same itinerary on my own, and was not even able to get the entire schedule in before the cost was more than the package quoted and that did NOT include any transfers or pickups. I would whole heartedly recommend booking with Long Dao, and with KimKim. I will definitely use them both again!

Jason, Joe and Vincent were great!

Hotel Reviews

Verdant Hill Hotel

Great location, close to restaurants. Beds very comfortable and staff were all great. Pool was very nice too.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Rock Resort

Aur Island

Beds were unique…3 levels, but the most comfortable of all the hotels we visited. Meals were just ok at best but final outdoor barbecue was excellent. Snorkeling trip was great. I guess the best way to describe the facility would be primitive or rustic.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Waterfront Hotel

Kuching

The view was fabulous. Also the location was great. Close to many restaurants and the shopping was the best of all the locations. The breakfasts were also great. All in all this was a truly 5 star hotel. Loved it!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Grandis Kota Kinabalu

Kota Kinabalu

This was basically a very fine hotel in a very busy city. There were very nice restaurants nearby and shopping but the traffic was unbelievable. The breakfasts were very good. The hotel was great but the city was huge.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Del Rio Hotel Melaka

Absolutely a beautiful luxurious hotel. Everything about it was beauty with all the amenities. The breakfasts were fabulous and everything was within walking distance! It was definitely a 5 star hotel. Oh, the infinity pool was great too.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kuala Lumpur Walking City Tour

Kuala Lumpur

Tour was very informative . My only complaint was that we were promised a bit of shopping time in Chinatown and there was none. The bit of food tasting was blah and could have been eliminated in my opinion. But the tour itself was really good.

Quality of Experience

Guides, Drivers and Staff

Transport

Comfortable modern van and great drivers in challenging traffic!

Kuala Selangor Fireflies Cruise & Dinner

Kuala Lumpur

Both were good and interesting. Loved the brief stop at the lighthouse and all the monkeys.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kuching City Tour

Kuching

Great overview of city. I learned quite about the ethnic groups of Malaysia and its geography.

Quality of Experience

Guides, Drivers and Staff

Transport

Wet Market & Anah Rais Longhouse with Cooking Class

Kuching

This was a very interesting tour. The wet market we saw the local fruits and vegetables. I saw foods I have never seen before. The longhouse was very interesting communal living arrangement. The cooking class was fun and the food was very good. Aman, our tour guide was fabulous.

Quality of Experience

Guides, Drivers and Staff

Aman explained so much

Transport

Semenggoh Orangutan, Lunch & Sarawak Cultural Village

Kuching

Again, a great tour. Our tour guide explained many of the sights on the ride to the exhibits.

Quality of Experience

Guides, Drivers and Staff

Aman was the best of our guides!

Transport

Coral Island & Snorkeling Excursion

Kota Kinabalu

Quality of Experience

Guides, Drivers and Staff

Transport

Kinabalu Park & Poring Hot Springs

Malaysia

This was interesting and we saw new and different parts of the countryside. But the transport was terrible! The shocks on the van were gone and the ride was very uncomfortable. All our backs were truly bounced around and shaken.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

All the guides were wonderful and so knowledgeable about the topics they covered. Maria Paola was amazing. The Private tour of the Capri midland off positano was my most memorable event. I would recommend KimKim to anyone looking to book a trip. The app and Andrea (my contact) were so seamless and always there when I needed them just a text away!

We (2 couples) began planning our Japan adventure about 10 months before travel began. There is so much information on the internet about cities to visit, hotels to stay in and sites to see that it can become overwhelming. Ben answered my many, many questions in a timely and concise manner. He helped us to choose which places to see and which might not be our priority. Once we arrived in Japan Ben remained in contact with us, offering help when we needed it and flexibility when we wanted to make some changes to our well planned itinerary. Ben worked with local agents when we had to replace a guide and to make tweaks when the weather did not cooperate for a tower visit.
We spent 15 days in Japan, travelled by trains, tramways, cars and buses to 5+ cities and had the most amazing experience. We would highly recommend Ben and KimKim when booking a trip to Japan!

Activity Reviews

Tokyo's Culinary Heritage: Tsukiji Market, Aritsugu Knives & Sushi Making (by Public Transportation)

Tokyo

Be prepared for a street food market like you’ve never seen before. The knife store is one of the oldest in Japan and is still used by chefs to make their knives. This is not a tourist attraction like some other knife shops.

Quality of Experience

Guides, Drivers and Staff

Ryuji is an amazing guide.

Miyajima’s World Heritage & Serene Temples: Guided Full-Day Tour with Public Transfer & Ferry

Hiroshima

Guides, Drivers and Staff

Transport

Site seeing boat there. Fast boat back

Tokyo Highlights: teamLab Planets & Ginza Shopping (by Public Transportation)

Tokyo

Team Lab Planets is such an amazing experience. It can’t really be categorized as a museum but it has interactive museum like qualities.

Quality of Experience

Guides, Drivers and Staff

Ryuji is incredible at getting you through and around all of Tokyo on public transportation

Transport

Our guide, Astina was very good and very knowledgeable of the local customs and culture. Our driver, Merta, was incredible at navigating the crowded local roads.
By all means take in the Telaga Waka white water rafting…great wet fun and plenty of action.
While we really like the grounds, location and ambience of the Bliss Spa in Ubud, the facilities and hot water could use some attention. Overall great trip

Hotel Review

Bliss Ubud Spa and Resort

Read overall review

Authenticity & Character

Location

Built right on a rice paddy

Staff

Cleanliness & Comfort

Hot water!! Room fixtures

Activity Reviews

Farm to Table Cooking Class

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Gunung Kawi

Ubud, Bali

Guests should be made fully aware of the many steep steps that must be navigated.

Telaga Waja Rafting

Indonesia

Experience Rural Farming and Balinese Life

Indonesia

Visit Tirta Empul

Indonesia

The overall trip was amazing. I enjoyed the fact that it allowed flexibility in seeing the sights of the city or town with the recommendations and the planned events. There was a little bit of difficulty using the Ghent card on the local transportation which was a little inconvenient however most of the conductors were fairly understanding. The train tickets to the different destinations were very helpful. We truly appreciated the location of the hotels in proximity to the stations to avoid long hauls with luggage.

Hotel Reviews

Hotel des Arts

Amsterdam-Centrum

Enjoyed this hotel very much. The location was central to a lot of sights and tram and bus stops.

Authenticity & Character

Location

Staff

Very helpful. Provided great tips for seeing the sights and travel to the train station. Appreciated the early check in since we just aren’t into Amsterdam from a long flight and were a bit tired.

Cleanliness & Comfort

The Collector Hotel

The Hague

Quirky decor and aesthetic.

Authenticity & Character

Location

Close to a lot of great shopping places

Staff

Cleanliness & Comfort

Hotel FranQ

Antwerp

Loved the vibe of the hotel and historic origins to be repurposed from an old bank into a hotel. You can go down to the vault and see the wine cellar.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ghent River Hotel

Ghent

Loved the location of this hotel to the center of town. There was a bit of an issue with noise from the heater/cooling unit in the middle of the night and the room was a bit dim. The TV had issues were it kept freezing and the satellite signal would be delayed. It was hard to find an outlet for charging phones.

Authenticity & Character

Location

Staff

Super friendly and helpful

Cleanliness & Comfort

Loud noise issues from heater and the bathroom had a weird order so the needed to be shut at all times.

La Merveilleuse

Dinant

Step back into the past and sleep in a previous abbey.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Parc Beaux Arts

Luxembourg

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stayed in the executive suite and enjoyed the amount of space however it was a bit dark. I appreciate that there were heater/air conditioning units but the room was a bit cold still. The couch and tv area was very cozy and comfortable. Would like to suggest a throw blanket for that area to help stay warm when watching TV

The Dominican

Bruxelles

Awesome amenity: spa and gym were superb. Loved that there was a water station so that we could refill water bottles and not have to purchase. They also provided sparkling water free of service from the dispenser as well. Customer service was excellent from check in to check out. This was last hotel for our trip and it truly was the best experience.

Authenticity & Character

Used to be a Dominican abbey

Location

Close to metro and lots of shops and dining options.

Staff

Arron’s desk service. They allowed use late check out which prevented us from having to sit in the train station for over 5 hours.

Cleanliness & Comfort

Activity Reviews

Brussels - Atomium

Belgium

Too many people and wasn’t what I expected.

Quality of Experience

Guides, Drivers and Staff

The Hague - Panorama Mesdag

Belgium

Amazing seeing the panoramic painting. Enjoyed the background information on the lower level before reaching the top level to see the panoramic painting. Appreciate how they made it seem like it was a light house view

Quality of Experience

Antwerp - The Underpass

Belgium

Bit obscure at night finding the entrance but it was an interesting experience to get to the other bank. Appreciate that you can also take the ferry for free as well back and forth.

Quality of Experience

Ghent - Explore Ghent with a CityCard

Belgium

Appreciate that you can see so many things with this card and also have access to public transportation so that you don’t have to walk around everywhere.

Quality of Experience

Amsterdam - Anne Frank House

The Netherlands

Very somber and eye opening experience. Would highly recommend.

Quality of Experience

Ghent - Day trip to Bruges by public transport

Ghent

Quality of Experience

Antwerp - Red Star Line Museum

Belgium

Quality of Experience

Luxembourg City - Luxembourg in 1 day by private transport

Luxembourg City

Quality of Experience

Guides, Drivers and Staff

Transport

Brussels - Day trip to Leuven by public transport

Brussels

Transport

Amsterdam - Private Grand Dutch Food & History Tour

The Netherlands

Quality of Experience

Appreciate that modifications were made based upon dietary considerations

Guides, Drivers and Staff

The Hague - Mauritshuis Museum

The Netherlands

Quality of Experience

Antwerp - Private guided food tour on foot

Belgium

Quality of Experience

Food

Antwerp - Beguinage

Antwerp

Quality of Experience

Leuven University Library

Belgium

Quality of Experience

Ghent - Private guided walking tour

Belgium

Quality of Experience

Guides, Drivers and Staff

Bruges - Private guided walking tour

The Netherlands

Quality of Experience

Guides, Drivers and Staff

Brussels - Explore Brussels' Museums with the Brussels Card

The Netherlands

Quality of Experience

Scheveningen - Free time

Belgium

Quality of Experience

Antwerp - Private guided walking tour

Belgium

Quality of Experience

Guides, Drivers and Staff

Ghent - Gravensteen Castle of the Counts

Belgium

Quality of Experience

To celebrate our 25th wedding anniversary, we wanted our trip to Germany, Austria and northern Italy to be completely seamless and memorable. A friend recommended KimKim, and working with Lucie turned out to be the best decision we made.
Lucie listened closely to our goals and brought genuine local insight that automated travel tools simply cannot replicate. She eliminated the stress of coordinating logistics—handling all hotel bookings, private transfers, and tours with precision. Our itinerary was logically organized, with direct links to every confirmation and travel document we needed in one place.
Every accommodation and excursion exceeded expectations, especially arranging bike rentals to visit local wineries and a lake which was not available by train. Lucie’s restaurant recommendations were spot-on as well. When a minor question arose regarding one of our train tickets, Lucie and the KimKim team responded immediately to sort it out.
Thanks to Lucie, we were able to fully immerse ourselves in celebrating our milestone without any travel anxiety. We cannot recommend Lucie and KimKim highly enough and will definitely work with them on our next journey abroad.

Hotel Reviews

BioHotel Garmischer Hof

Garmisch-Partenkirchen

Staff were incredibly helpful!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Goldener Adler, BW Signature Collection

Innsbruck

Excellent location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Greif, a Member of Design Hotels

Bolzano

Excellent location and we loved the bar at the sister hotel Hotel Laurin!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Leon D'Oro

Mori

Excellent hotel and superb service by the staff!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Casanova Venice

Venezia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel location was excellent but the room was quite small. The closet was located at the foot of the bed and you could not get to the bathroom if the closet was open. Most other hotels had at least 2 seating options like chairs or a bench and chair. This room only had 1 chair. Granted we were not in the room much so in the grand scheme of things, it is not a huge deal.

Activity Reviews

Zugspitze round-trip tickets

Garmisch-Partenkirchen

Experience was great but unfortunately, it was extremely cloudy/foggy so we were unable to see anything. Was a cool experience though!

Quality of Experience

Transport

St. Mark’s Basilica with Terrace Access & Doge’s Palace | Semi-Private Tour

Venice

Excellent tour guide.

Quality of Experience

Guides, Drivers and Staff

Murano & Burano Islands Fully Guided with Private Boat (group/5h)

Venice

Seemed the trip was coordinated with the Glassblower's shop, Lace maker's shop & Pastry shop to promote purchasing from these vendors. Other than coordinating the travel and directing us to these shops and providing recommendations for restaurants for lunch, the guide did not add much to the excursion, although she was very pleasant.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Evening Gondola Ride Venice & City Stroll

Venice

Really enjoyed our city walking tour and evening gondola ride. Our guide Pamela was excellent and pivoted quickly when we advised we had toured the Doges Palace and St. Mark's Basillica earlier that day. She also recommended a restaurant for dinner and we ate there our last night and it was the best meal of our trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Nordkette - Top of Innsbruck

Innsbruck

Thankfully, we had a beautiful day and had beautiful views!

Quality of Experience

I had 3 guides:
1) Sophia Kim: An absolutely incredible guide. Helpful, knowledgeable, supportive, funny. Her only weak spot was a lack of knowledge of wildlife, which was the entire focus for this portion of the trip. She did the absolute best she could, calling experts, checking the internet for good spots, so she made the best of it. But do try and pick a wildlife expert next time a client requests a wildlife tour.

2) Danny Kim: He put up with the chaos of our group very well. He was patient, and thoughtful and helpful and accommodating. When people didn't want to do a particular event, he made sure we were safe and entertained while the rest of the group went off with him. Other than 4 of us catching the flu, we had a very fun time with Danny.

3) Mickey Park: We only had 1 day with him, and with the typhoon weather we had to drastically change the itinerary, but he handled it like a pro, and made sure we did cool indoor stuff the whole day, even as several of us were succumbing to the flu exhaustion.

Favorite parts:
* Walking amongst the farm fields with Sophia Kim spotting spoon bills and geese and storks and praying mantises.
* Solo walking through Seoul Forest Park and spotting all the birds and bugs
* Being introduced to Tteokbokki by Sophia Kim and wanting to eat it every day now
* Experiencing the underground market on Jeju and eating black pork.
* Having the best burger of my life at Welcome Burger on Jeju Island.

Least Favorite Parts:
* Not focusing on wildlife at the DMZ the first day.
* Discovering that the giant park west of the hotel was entirely walled off by the US government.
* Being told that the hike for Ancient Seunggasa Temple was "Easy". NOTHING about that was easy. That is an advanced, all uphill hike. OMG exhausting!
* Getting rained out of all the outdoor activities on Jeju

All in all it was a fantastic experience and I am very thankful to Christine for organizing it all and making run as smoothly as she could.

Next time, I need to return to Jeju when it's sunny, and experience Busan as well!

Overall it was a good experience. The trip went smoothly except for a wine tasting excursion when I was given an 8am start time and the real time was 9:30. The guide said there was never an 8 am start so not sure where that came from. The hotel in Sorrento, Maison Kalea, was fine but what stood out was that the person who hosted the breakfast was very unfriendly to us. I tried multiple times to smile and say good morning to her and she always replied with a scowl. However if an Italian family was there she was all smiles and played with their child and was a completely different person. I have to assume she does not like foreigners. It was very uncomfortable.
I was disappointed with the planning regarding the flight to Sicily. We told Giorgia that we did not need lodgings for Sicily but needed transportation. I assumed she would book a flight from Rome. However when I checked the itinerary later she had not and when I questioned her about this she said it was my fault for not making this clear to her. I am not sure how she thought we were going to get to sicily from Rome.
Other than these things I felt the trip was very good and the lodgings were about what I expected for what we wanted to pay. The tour guide in Rome, Daniele was excellent.

Hotel Review

Maison Kalea

Sorrento

The hotel was cute and had a boutique feel. It could be a little loud at times from the street but not late into the night. The balcony was nice and I enjoyed spending time outside and on the outside plaza. The food was very good. However, the cook who served the meals was very unfriendly to us (Americans) but was all smiles and friendly to the Italians. I said buongiorno every morning and tried to smile at her to let her know I was friendly but never got a smile in return. I thought she was just quiet until I saw how she was with the Italian guests. It was located out of the busy downtown area but only a short walk away.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Florence on Foot: Michelangelo’s David & Duomo

Italy

This tour was great and entirely due to Daniele who lead the tour and was a wealth of information about Florence and the history of the art and the city.

Quality of Experience

Guides, Drivers and Staff

Daniele was great

Half-Day Chianti Wine Experience

Florence

I really enjoyed talking to Raffaella on the car ride over and the two tours were very nice and the sampling and food were great

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Pompeii with an Archaeologist

Italy

The tour guide was very good. I wish we had a longer time with her.

Quality of Experience

Guides, Drivers and Staff

Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano

Italy

The boat ride was very well run and gave amazing vies of the coastline.

Quality of Experience

Guides, Drivers and Staff

Transport

My husband and I wanted to take a trip to Greece to celebrate our anniversary but we weren't sure exactly where we wanted to go. We worked with Sydney and from the beginning she was professional, knowledgeable and informative. We had a few ideas about what things we wanted to see and do and she planned an amazing trip with multiple private excursions that exceeded our expectations. The hotels were all wonderful, all the transports were on time and the tours were wonderful. We had to switch a few things due to weather and KimKim was available and helped us change some itinerary details at the last minute. Overall the trip and the planning were 5 stars. Thank you!!

The itinerary that was proposed for our three weeks in Vietnam and Thailand was ingeniously crafted for inclusion of a great variety of meaningful experiences and interactions with people. Hien was delightful to work with and very responsive to our questions as they came up during our travels.

All of our guides, Dung Jun in Hanoi, Quoc in Ninh Binh, Finn in Ho Chi Minh City and the Mekong, delta and Kat in Bangkok we’re very personable, knowledgeable, responsible, and willing to adapt our itinerary to maximize our learning and needs. A special mention of Finn, who was very thoughtful in providing a birthday cake for Marty and taking my wife on a motor scooter when her knees would not allow for her to ride bicycle.

Would highly recommend Coco Riverside Lodge, and their concept of community tourism. This place is off the beaten path but very worthwhile making the effort to get there. Such a beautiful relaxing setting with a very engaging owner and excellent staff. The community programming that they offer to visitors is amazing and comprehensive.

Our four days at Rocky’s resort in Koh Samui was such a fitting place to end our three week trip. The general manager talked with us numerous times, the staff were so attentive . The grounds were beautiful and well maintained. The programming with traditional, live Thai music and dancing, as well as the fire dance show provided excellent entertainment and education.

Everywhere we went the food was of exceptional quality, and quantity. The street food tour in Hanoi our first night was a wonderful way to start the trip. Two cooking classes were also memorable.

All of our van drivers were punctual and safe. They helped us to feel relaxed in the midst of very chaotic traffic.

At the end of our travels, we commented that there was nothing that we would change about this trip. It was obvious that Realistic Asia and Hien had understood our priorities for travel: people, culture, nature, and education.

Would highly recommend Realistic Asia and their talented team to craft a Southeast Asia trip.

The itinerary and our travel experiences were outstanding in every way. From the drivers who met us with punctuality, to our local guides, and all the people we interacted with at our places of lodging, we were treated with utmost kindness, respect, and friendliness. Everyone was very professional, and seemed to have our best interest at heart.
Our guides were skilled, knowledgeable, efficient, interactive, friendly, and very supportive. Jun in Hanoi. Quoc in Ninh Binh. Fin in Hochi Minh City and the Mekong Delta. Kat in Bang Kok. Every one of them, stellar guides.
In every instance, our lodging was comfortable, and offered an excellent accommodation for overnight stays.
I especially enjoyed Coco Riverside Lodge. What a beautiful place along the river in a lovely tropical setting!
I also loved Rocky’s in Koh Samui. The staff were excellent. At Coco Riverside and Rocky’s we had the priviledge of interacting with the owner (Coco Riverside) and the General Manager (Rocky’s). Many personal touches made our visit at these places memorable.
I’ll mention again that the itinerary was very well planned and included many places of interest. Spending the final four days of our trip on Koh Samui was an excellent plan!! Being able to get out into the villages and interact with people and their culture was a highlight for me.
All the 26 modes of transportation made the experience enjoyable and quite varied!!
The food was amazing!!! Always ample. In fact, at times there was too much food and it made me sad to think it might be wasted.
The vans offered very comfortable travel and always had cold water available and often cold wipes. (It was very hot and humid!!) The drivers were always on time or early and safe.
Honestly, I wouldn’t change anything about our itinerary. I enjoyed every thing we did! The pacing was good for me. The time spend at each place seemed just about right!!
I would highly recommend this trip to anyone!! I’m not sure what would have made it better. We learned a lot. Ate the best food. Had the best accommodations, Had knowledgeable and experienced guides. I’ll be thinking about this experience for a long time. Our group of four made many wonderful memories.
Kimkim and Realistic Asia are top notch travel experts and planners. I felt well supported and was glad to know that we had someone to contact if necessary. Would highly recommend!!
Thank you. Thank you, for this unforgettable travel experience.

Hotel Reviews

Hong Ngoc Dynastie Hotel & Spa

Hanoi

Comfortable. Great buffet breakfast.

Authenticity & Character

Location

In the middle of old town Hanoi.

Staff

Cleanliness & Comfort

Gateway Inn Pu Luong

Great views from the hotel balcony and our room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amour Cruise

A fun way to see more of VietNam.

Staff

Cleanliness & Comfort

Acnos Grand Hotel

Ho Chi Minh

Great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Coco Riverside Lodge

Don’t miss staying at this place!!! What a beautiful, delightful location and fantastic staff. Enjoyed ALL the experiences we had starting our from this hotel. The grounds are so lovely. Peaceful. Quiet. Great staff.

Authenticity & Character

Location

Located along the river in a well cared for tropical environment.

Staff

Cleanliness & Comfort

Silom Serene Hotel

Bangkok

Great location. Large comfortable rooms. Professional, accommodating staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rocky's Boutique Resort

Amphur Koh Samui, Suratthani

The food was fabulous. The pools were great. A fantastic location right at the waters of the Gulf of Thailand. The staff were outstanding and very professional. Had several lovely conversations with the hotel General Manager. So happy to have four nights here!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hanoi Evening Walking Street Food Tour

Hanoi

We dove right into the food scene. What a great way to begin the trip with this excellent introduction to the food. A highlight.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Fullday City Tour with Train Track Coffee Enjoying

Hanoi

Informative. Exciting.

Quality of Experience

Guides, Drivers and Staff

Transport

Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital

Vietnam

Quality of Experience

Guides, Drivers and Staff

Transport

Pu Luong Full Day Easy Rider - Caving | Riding | Swimming

Pu Luong Nature Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Pu Luong Iconic Rice Terrace & Local Brocade (Excursions)

Vietnam

It was wonderful to see the countryside up close. Learned a lot about local culture.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Cu Chi Tunnels

Ho Chi Minh City

Quality of Experience

Guides, Drivers and Staff

Transport

Samui Elephant Home

Vietnam

This was a highlight and so worth the time!! Inspiring to see the way the elephants were cared for! The lunch they served was unexpected and was wonderful!!

Quality of Experience

Guides, Drivers and Staff

Transport

Explore The Lush Countryside Of The Mekong Delta (3D2N)

Vietnam

A highlight. Biking….Such a great way to experience the countryside.

Quality of Experience

Food

Guides, Drivers and Staff

Our trip was smooth in every way. Antonia did a great job of helping us plan the trip. Prior to leaving for our trip Antonia had her colleague Nikola work with us to finalize all the details and make sure we understood each day on the trip. He answered all our questions, and we felt comfortable knowing what to expect.

While on the trip, Nikola send us a What'sApp message every evening with all the details for the following day. Towards the end of the trip we decided we wanted to cancel one of our tours. We contact Nikola and he took care of it immediately. Due to weather, we also thought it might be best to change plans for a walking tour. Nikola agreed and made it all happen. Many of our guides and drivers commented on how great Nikola and Antonia are to work with.

All of our drivers and guides were outstanding. There are several that really stood out. Zenko who drove us to and around Rovinj. Rosanna who was our tour guide at Brijuni National Park. Ivanka who guided us at Plitvice National Park.
Salvador who toured us around Split. Pietra who guided us around Montengro. Maria who toured us in old town Dubrovnik.

This was our second trip with KimKim and bravo for another seemless and wonderful journey. Once we decide when and where to go next we will not hesitate to contact KimKim.

Blessings,
Elizabeth and Robert Sawyer

Hotel Reviews

Manda Heritage Hotel

Zagreb

Authenticity & Character

Location

near downtown

Staff

Cleanliness & Comfort

Hotel Adriatic

Rovinj

Authenticity & Character

Location

Staff

Cleanliness & Comfort

16 Lakes Hotel

Rakovica

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cornaro Hotel

Split

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel More

Dubrovnik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Walking Tour of Rovinj

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Brijuni National Park

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

Private Walking Tour of Plitvice Lakes National Park

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

Private Walking Tour of Split

Croatia

Quality of Experience

Guides, Drivers and Staff

Hvar Day Trip from Split

Croatia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Walking Tour of Dubrovnik

Dubrovnik

Quality of Experience

Guides, Drivers and Staff

Private Day Trip to Montenegro - Perast & Kotor

Dubrovnik

Quality of Experience

Guides, Drivers and Staff

Transport

Truffle Lunch with Presentation at Local Family Estate

Croatia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Gourmet Experience at Local Winery

Croatia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wine Tasting at Local Winery on Pelješac Peninsula

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

We appreciated Kimkim's hotel choices- always in great locations. We especially liked staying in Monterosso at Hotel Marina, where the staff was amazingly friendly and helpful. The 2 Liv tours were excellent ( Florence city tour and accademia) and Venice ( basilica and Doge's palace)-

Hotel Reviews

Hotel Gran Duca di York

Milan

Good location- we could walk to all the major tourist sites.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Marina

Monterosso al Mare

Low key, very friendly staff, great location

Authenticity & Character

Location

walk to train, walk to hiking paths

Staff

front desk staff, especially the guy who also works at Da Eraldo, who even let us use the shower many flights of stairs up in the Lemon Garden after we had hiked but already checked out.

Cleanliness & Comfort

Hotel Il Guelfo Bianco

Florence

Location close to train station and all major sites

Authenticity & Character

Location

nice, old fashioned feel in character with Florence

Staff

Cleanliness & Comfort

Ca' Pozzo Inn

Venice

Although the location was pretty good ( a bit hard to find, as many hotels in Venice are), I didn't like the modern, sparse feel. The hotel is at the end of a narrow alley and was gated at night, which made me feel a bit claustophobic ( but my husband was fine with all of that) Staff was great, including the wonderful woman who helped with breakfast and the front desk. We had to leave early the last day and staff out-did themselves packing us a breakfast to go.

Authenticity & Character

this is a matter of taste- too modern for me, but clean

Location

walkable to train and other sites

Staff

Cleanliness & Comfort

Activity Reviews

Florence on Foot: Michelangelo’s David & Duomo

Italy

excellent guide from Liv Tours. Even though we didn't sign up for the tour of the Brunelleschi dome, I wish we had in advance. There was a good amount of time at the Accademia Gallery

Quality of Experience

Guides, Drivers and Staff

The Liv tour guide was friendly and had lots of good info

Discover Venice: From St. Mark's Basilica to the Doge’s Palace with Terrace Access

Italy

Our Liv tours guide was very knowledgeable. I wish there was more time at the Palace than at the Basilica- we skipped a lot and the Basilica was not as interesting

Quality of Experience

Guides, Drivers and Staff

Italy -Important Trip Information: Please Review Before Departure

Italy

the most helpful information was on tipping

Quality of Experience

Guides, Drivers and Staff

Transport

Discover the City by Gondola

Venice

We would have been fine in a shared gondola to save the money and the gondolier was not particularly interested or interactive. It was too hard to hear what little information he offered.

Quality of Experience

Guides, Drivers and Staff

Our trip to France was absolutely amazing, and we came home with wonderful memories! We loved the thoughtfully planned excursions, and the cooking class was truly a highlight. The transportation was always timely, and every driver was polite, professional, and kind. We especially enjoyed the perfect mix of wine experiences, food, history, and free time to explore on our own.

This was our second trip using KimKim, and once again, we appreciated the overall planning and organization. We requested moderate-luxury accommodations, and two of our three stops were exactly what we had envisioned.

Our final stop was a family-run hotel. The staff was very nice, and the property was clean; however, the accommodations and location were not quite what we had requested. The hotel was removed from restaurants and shopping, and without an on-site restaurant for dinner, we needed to rely on Ubers and do additional planning for evening meals.

We want to emphasize that this is not a negative review of Hotel 96 itself. Rather, it is feedback about the fit between the accommodations and the experience we had requested for the final two days of our trip. As a group of women who travel together often, we value having a comfortable, inviting space where we can relax, enjoy a glass of wine, share food, and spend time together in the evenings. That was an important part of why we requested moderate-luxury accommodations, and we had hoped for a similar experience to the first two stops.

We made the most of our time and thoroughly enjoyed our overall French experience, but we felt this feedback was worth sharing for future travelers with similar expectations.

Overall, we had a wonderful trip and are grateful for the experiences and memories created. We would absolutely use KimKim again and appreciate the care that went into planning our journey. We simply hope that future accommodation selections will more closely reflect the requested level of comfort, convenience, and evening atmosphere throughout the entire itinerary.

Hotel Reviews

Hôtel Baume

Paris

Beautiful accommodations

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Saint Christophe

Aix-en-Provence

Beautiful hotel with a wonderful restaurant

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Chateau St Roux

Le Cannet-des-Maures

Absolutely stunning views

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel 96

Marseille

This hotel is a little from restaurants and entertainment. It is family run and very quiet. There is even a sign up saying don’t disturb our grandmother living in the next room. Great if you have small children that go to bed early not good if you’re on a weekend with friends.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit and Wine Tasting at Château Saint Roux

France

Quality of Experience

Guides, Drivers and Staff

Transport

Private Provençal Market Visit & Cooking Workshop

Aix-en-Provence

This was an amazing experience with amazing food and host

Quality of Experience

The hose makes this a great learning experience

Food

Guides, Drivers and Staff

Tour de France of Wine Tasting (cheese pairing)

Paris

This was a great way to experience meeting other travelers and enjoying great wine

Quality of Experience

Guides, Drivers and Staff

Enjoy the Chateau Saint-Roux

France

Quality of Experience

Guides, Drivers and Staff

Transport

Aix-en-Provence Food Tour

France

Our tour guide was so much fun. We really appreciated a wonderful evening with her.

Quality of Experience

Guides, Drivers and Staff

Skip-the-line: louvre museum greatest masterpieces private guided tour

Paris

Quality of Experience