Kimkim Trip Reviews

Very memorable trip and appreciated the organization, ease and service Kimkim provided. Illyace our driver was exceptional and added tremendously to our travel fulfillment. Hotels, guides and experiences exceeded expectations…especially hotel/guide in Fes, same in Chefchaoen, along with waterfall hike — beautiful blue city in the mountains. Two days in Merzouga at the Sahara desert was super scenic and memorable visiting with a Nomad family. Also our stay in the Dades Valley, an adventurous hike with a Berber guide and eating Tangine at a local family home was a highlight. Thank you everyone for making this a very meaningful trip experience!

My most memorable experiences were the wildlife at Tucan Lodge, the river excursion up the Serpentes river birdwatching and Las Tuneles on Isabela Island. All the guides were excellent, but a special Thankyou goes to Stalin at Tucan Lodge who saved us from enduring some very unsavoury tourists.

Robi was our local director. He did an amazing job tailoring our trip meeting our wants. He modified and improved our experience's by carefully listening what we liked. He expended an inordinate amount of his time each day directing us to the perfect places and made sure our access was as easy as possible. He added some small places I had never heard that will have lasting memories and made the trip perfect.

the organization and input from Lisa on what to see and do was great. it really helped to use a local travel assistant instead of one who does not know the region. The idividual guide and driver were good and the guide had good knowledge about the local sights - he was able to indepth explain the history of the various monasteries we visited. The hotels were modern, clean and the service was extremely friendly. The local food was delicious, fresh and well prepared in clean environments. i would highly recommend to use Kimkim for similar local flavor tours.

Hotel Reviews

LUX* Tea Horse Road Shangri - la

great views, centrally located. clean, friendly

Authenticity & Character

Location

Staff

Cleanliness & Comfort

LUX* Tea Horse Road Benzilan

clean, luxurious, well located.

Authenticity & Character

nice architecture, good views

Location

in the middle of Benzilan

Staff

extremely friendly, helpful to ensure we understood everything

Cleanliness & Comfort

could not have been better

Activity Reviews

Highlight of Shangri-la with Napa Lake, local family visit

Shangri-La

napalake was good to drive through. not a must. we did not do the local family visit.

Quality of Experience

Guides, Drivers and Staff

Transport

Shangri-La Day Tour: Pudacuo National Park and Gedan Songzanlin Monastery

Shangri-La

massive monastery with lots of history

Quality of Experience

Guides, Drivers and Staff

Transport

Benzilan Old Town, Temples

Benzilan

off the beaten path. we spend 2 nights, 1 would have been sufficient

Quality of Experience

old monasteries, drive through the valley along the Yangste river were super. much historic perspective

Guides, Drivers and Staff

Transport

having a large car was a good recommendation

I started planning my trip to Ecuador and Galapagos about 18 months before our travel date. I organized the trip for myself and 15 other people ended up coming too. I started with 4-5 different companies and ended up picking Alvaro at KimKim because he worked quickly, efficiently, and listened to what I wanted. I was extremely happy with the final itinerary and price.

There were a few tweaks that needed to be made, and once initial down payments were made, he didn’t respond as quickly as before. I was very worried, and others who had signed up were getting worried as well, but the trip was amazing.

Our guide throughout Ecuador was David. He was the best guide we could have asked for. He explained so much about his country, history, and culture. He was enthusiastic, passionate, and helpful. He made sure all activities were organized and enjoyable for all.

When we went to Mindo, two parts of the itinerary were left out, a coffee experience and ziplining. Alvaro made sure to add those items later in the itinerary.

Saul was an amazing guide in the Amazon rainforest. He was so knowledgeable about natural remedies and the forest. We all enjoyed the hiking, cave exploration, and indigenous experience.

We were sad to leave David, as he was not going with us to Galapagos, and we got a new guide. As wonderful as David was, our new guide was the opposite. Although she was very nice, this was her first tour ever, and it showed. She didn’t give us any information about the places we visited. Anytime I asked a question, she either didn’t know the answer or gave an incorrect answer. The group felt that she was just on vacation herself as she let the local guides do all of the work and just participated in the activities. We didn’t really need her on the trip at all since we had local guides. In addition, she was sick, and a few people on the trip also started to show symptoms of the cold that she had.

We went to Santa Cruz, Isabela, and San Cristobal and loved the islands. Our guide in San Cristobal even gave the group an autographed copy of his book! Thanks, Ian! I can’t wait to read it!

Overall, the trip was wonderful and everything went very smoothly. We did so many different activities and I appreciate the work Alvaro and David and the rest of the guides put in to make this a fabulous experience.

Carinta was super helpful and accomodating when it came to planning our trip to Japan. She was able to make the best plan that fit our budget and contained all the essential things we wanted to do.

During the trip, she was also quick to respond to various questions we had and provided awesome recommendations for food and travel.

We were able to focus more on having a great time since Carinta handled all the booking and scheduling. This took a lot of stress and friction out of the planning which made a great difference in our first trip to Japan.

After multiple iterations with Khaled, we finally had an itinerary in place. I was a little anxious on how things worked out. However, right from the arrival in Cairo, things worked in clock work. Khaled had a local coordinator in each of the places we visited . This helped a lot. Right from timely pickups, drop offs and local coordination, the team remained accessible and regularly communicated with us. The wider team was informed about our entire schedule. So, we did not even once have to tell them about our plans while the local teams remained flexible. We appreciated the tips we got to handle topics like tipping which can get tricky in Egypt. We appreciated that the local logistics including tickets to all sites were already handled.

The local places which were arranged for lunch were good. The hotels in general were good as well. Unfortunately, the previous booking we had done with Iris Dahabiya did not work out as their air conditions were out of order. An alternative was arranged with Adam Dahabiya. While it offered a good room and outstanding food, the service offered on this boat felt extremely raw and not well trained. They also never seemed to have any of the drinks that were offered on their menu. In a supposedly 5 star dahabiya, I would expect that I can communicate easily with the staff. However, we had to rely on our guide.

We also want to give a massive shoutout to our 2 guides - Omar in Aswan and Luxor and then later Mohammad (Jimmy) in Cairo and Alexandria. They were highly knowledgable about history, literature, local tips. Not only that, they also coordinated any changes and kept us informed. Over 11 days, we were never delayed due to them. They made our trip extra special and want to extend a big Thank you to them. I would highly recommend them for anyone....

Overall, a memorable trip, thanks to Khaled and his team to make the Egypt experience so full of heart . Thank you Khaled, Mohammad Gawish, Hamda, Mohtaz, Walid, Omar and Mohammad (Jimmy)

Hotel Reviews

Le Metropole Luxury Heritage Hotel Since 1902 by Paradise Inn Group

Alexandria

The room itself seems very basic and a little rundown for the type of hotel it is . Yet, it is very unique. The materials used for the interiors is classic with a French touch. The high ceilings makes the room appear more spacious. The restaurant staff is outstanding offering the old school hospitality. They make it special any time of the day. The roof top restaurant is an absolute treat offering a great atmosphere and a spectacular view of the Mediterranean. Don't miss the sunset

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Riad de Charme

Cairo

When I booked this hotel, I had read reviews about it being very noisy. They do provide ear plugs but we never required it. If you stay in this hotel, it is to experience the Egyptian / Cairo vibe and you get a lot of that. This includes the Cairo buzz....The room (suite) was beautiful and very spacious. The roof top restaurant offers a beautiful experience

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sonesta Nouba Hotel Aswan

Aswan

Extremely good location . Room is very unique and loved the Nubian style. The food was very underwhelming and is the only reason I am putting 4 stars. The property is beautiful and extremely relaxing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fairmont Nile City Hotel

cairo

We stayed for a very short time. While it offers good amenities, I am not convinced about the value for money. The room is fairly small for the price. The restaurant offerings are good. The reception and the service staff were good

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Day at leisure

Alexandria

Quality of Experience

Guides, Drivers and Staff

Transport

Alexandria: Catacombs, Roman Amphitheater and Pompey's Pillar and the Bibliotheca Alexandrina

Egypt

Quality of Experience

Guides, Drivers and Staff

Transport

Cairo Walking Food Tour

Cairo

I don't think the food tour was well thought through. It felt more improvised and we ended up going to food chains offering koshari, kunafa and other local dishes. I am not used to this as food tours in other cities is more about discovering some local gems offering the best local experience. The food itself was good

Quality of Experience

Guides, Drivers and Staff

Transport

Coptic and Islamic Cairo, Citadel and Khan El Khalili

Cairo

Quality of Experience

Guides, Drivers and Staff

Transport

Day tour to visit Pyramids, Sphinx, Sakkara & GEM

Egypt

Mohammad (Jimmy) was fantastic. And he took some fantastic photos to make it even more memorable !

Quality of Experience

Food

Guides, Drivers and Staff

Transport

West & East Bank Luxor

Luxor

Once again, kudos to Omar for guiding us through all the beautiful temples and also the valley of Kings. Absolutely amazing

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hot air balloon

Luxor

Quality of Experience

Guides, Drivers and Staff

Transport

Kom Ombo | Temple of Sobek

Aswan

Quality of Experience

Guides, Drivers and Staff

Transport

Embarkation in Aswan | High Dam & Philae Temple

Aswan

Superb. Thanks to Omar for arranging everything and ensuring that things were executed on time

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Abu Simbel temple by flight

Egypt

Quality of Experience

Guides, Drivers and Staff

The Abu Simbel team were ok . Not as good as rest of the trip

Transport

Traveling to Upper Egypt

Egypt

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome to Egypt

Cairo

Quality of Experience

Guides, Drivers and Staff

Transport

My time in Thailand was the best experience in all aspects! I don't believe there was any "specific" part of the trip that stood out as my favorite. I enjoyed every Temple, Market, Interaction with locals, Thailand Culture and the beautiful landscapes of Bangkok and Pattaya. Mae Klong Railway, Damnoen Saduak Floating Market and Mangrove Forest visit was a wonderous experience, as well as China Town and the various markets. Learning the history of the Temples and Thai culture was an exceptional experience and my guides were well versed with their presentations of all the sites that I visited. I enjoyed the food from the various vendors throughout Bangkok and Pattaya. Everyone that I came in contact with, from my guides (Ms P Leena and Mr P Golf, drivers Chen, Mr P Golf and Pumin J), locals, hotel staff and vendors, were very pleasant and always willing to assist to make my stay in Thailand spectacular! I experienced first hand why Thailand is called the "Land of Smiles" and how very true that statement is in every aspect!

The one thing that made my decision to go with KimKim Travel is their commitment to have a personal Travel advisor (Benjamin) located in Thailand. This was a big plus in my book to have someone available to answer questions, make changes or offer personal advice without a time delay. Ben's attention to detail and his listening skills made my visit to Thailand the best experience of my life! Great job to everyone and I thank you all!

I enjoyed every minute and every excursion that was set up with such a wonderful personal touch. I will remember this trip forever as the best trip of my life? Ben the guides and drivers were a pleasure to work with and Benjamin always made me feel at ease by making himself available at any time. I thank them all for their support and thoughtfulness in helping me experience this exceptional journey! I don't believe I could have experienced anything better without Benjamins commitment and execution to make it all come true with zero issues!

Hotel Reviews

Siam Bayshore Resort

Pattaya

Very spacious and clean room! Balcony is a must. Refrigerator is stocked with drinks and snacks at a cost but very convenient! Quiet location and exceptional staff in every aspect! The pool and layout of the hotel is exceptional. Dining is very reasonable and tasty. Make sure to experience the breakfast buffet! Walking street is extremely close to the front entrance.

Authenticity & Character

Spacious room, stocked refrigerator, dining and breakfast.

Location

Very close to walking street and other areas of interest of Pattaya.

Staff

Exceptional staff in all respects!

Cleanliness & Comfort

Comfortable large bed, clean room and bathroom and exceptional decor!

La Petite Salil Sukhumvit Thonglor 1

Bangkok

The hotel staff is great and they do a great job making the stay very comfortable. My only concern is the actual size of the room doesn't match what is shown on the hotel website. Smaller room than what the pictures show on the website and the view outside the balcony aren't as spectacular as you would think from the presentation of their website. The room is very clean and comfortable. I just wanted to share this observation.

Authenticity & Character

The hotel staff is great and they do a great job making the stay very comfortable. The room is very clean and comfortable. The actual room size is small compared to the pictures on the website. The view from the balcony is not listed on the website but not what was expected. I just wanted to share this observation.

Location

Staff

Their attention to detail and guest comfort.

Cleanliness & Comfort

Nice clean room, bedding and bathroom.

Activity Reviews

Alcazar Cabaret Show in Pattaya!

Pattaya

Personnel, lights, sounds and overall display of the show is exceptional. The opportunity to have photos taken with the performers, at a small price, is appreciated.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to the Sanctuary of Truth

Pattaya

What a spectacular piece of history to discover! Learning the way the hand carving are completed and how the building and displays are put together without nails or metal fastening devices is incredible.

Quality of Experience

Guides, Drivers and Staff

Transport

Ayutthaya Royal Ruins Discovery

Thailand

An amazing experience to see the Ayutthaya Royal Ruins. Well kept grounds and easy access.

Quality of Experience

Guides, Drivers and Staff

Transport

A Royal Morning at Bang Pa-In Palace, Ayutthaya

Thailand

Incredible summer palace and very well maintained!

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Chinatown with tuk-tuk and Food Tasting

Bangkok

Lots of vendors and food to choose from. There is something for everyone, even those that have a more adventurous side.

Quality of Experience

The number of items to choose from was intense.

Food

Guides, Drivers and Staff

Transport

Tuk Tuk was extremely fun. I am glad my guide Ms P Leena took care of securing the ride though.

Mae Klong Railway, Damnoen Saduak Floating Market and Mangrove Forest visit

Bangkok

Watching the train moving through and back was an incredible experience. The vendors pack up and move everything out of the train's way with incredible speed. Everyone is taken care of to ensure that they are behind the lines to ensure safety.

Quality of Experience

The train is very close when moving through the venue. Closer that I expected but very safe!

Guides, Drivers and Staff

Transport

Evening Food Tour : Khao San Road Experience

Bangkok

I enjoyed the many different selections of food to experience.

Quality of Experience

Food

Such a selection of great food and all very reasonable in price.

Guides, Drivers and Staff

Exception guide and driver!

Transport

Explore The Thailand Heritage

Bangkok

The Temples and learning Thai culture and architecture was incredible!

Quality of Experience

Guides, Drivers and Staff

Ms P Leena was exceptional with her explanation of the Temples and how Colonial, Cambodian and Chinese architecture are intertwined.

Transport

My driver, Chen, in Bangkok was exceptional and professional. What an experience riding with him traveling in Bangkok!

Porto was our favorite destination. All
Of our guides were fantastic: Celia, Granado, Thelma, and Nuno.

i'm sure the spelling of names will be wrong? nick of e motion good historian and guide. chavier of the second tour to Fatima by e bike..... thanks for introducing me to google maps and whatsapp🤣 He also inspired me to do the tour alone, no one else signed up🤷‍♂️. Valez was very knowledgeable about the wine business, he owns one!
As usual i had Emily as backup for everything . Everyone showed up on time. I can't wait to use Kim Kim for my next adventure 👍😄

Hotel Reviews

Hotel Britania Art Deco

Lisbon

like an art deco museum. Omar the bar tender had great stories

Authenticity & Character

remolded to the original design

Location

it's near all the high end shopping and walking distance to everything.

Staff

they let me park right outside the front door!

Cleanliness & Comfort

Casa de São Domingos

Peso da Régua

Manwel was a great host , answered all my questions and gave great recommendations. The place is a beautiful family home, decorated like a fine European mansion. Breakfast was incredible each morning !!!!!

Authenticity & Character

like a fine family home.

Location

it's on hill side near a main road

Staff

Cleanliness & Comfort

Activity Reviews

Scenic N222 Drive with Boat Ride & Wine Tasting

Peso da Régua (Douro Valley)

Vazquez a local vineyard owner was full of knowledge about the wine industry !!!

Quality of Experience

i

Guides, Drivers and Staff

Transport

Bike Through The Vineyards

Portugal

David another great guide with a lot of local knowledge !!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Cycle from Nazaré to Fátima

Nazaré

chavier (sp) it's was just me, no one else signed up! we kept in contact at a few points but i made with his help!

Quality of Experience

it was spiritually moving

Guides, Drivers and Staff

Transport

guide functioned as a sag wagon

E-Bike the Atlantic Road Cycling Path

Nazaré

nick was a great guide, perfect mix of history and scenery

Quality of Experience

the group was a good mix.

Guides, Drivers and Staff

nick was very personable, informative and he chose a great breakfast stop

Transport

From start to finish this has been an amazing experience. Sarah put together a trip that suited us down to the ground, which is not easy. We are 60+ love adventure and need a day off here and there and our Philippines experience was just that. Our guide Edmond on Bohol island was awesome, super friendly and very knowledgeable we really enjoyed our time together. The we had island hopping, fireflies and underground river in Puerto Princesa, my apologies I have forgotten the guides names. Then El Nido where Jason took us on speedboat private tour A and B which were both top shelf and we could adopt Jason, he's a beautiful soul. Then to top it all off the ultimate adventure in Coron with Jen, curly, the most handsome captain and the crew was a great way to finish. Angela was always on hand to assist if needed which was a great backup to have. The itinerary and communication was on point for everything. I could not be more happy with KimKim tours. I look forward to them organising our next trip. Cheers, Jeff and Chris.

Our trip to Switzerland was amazing. We enjoyed where we were booked and our various tours. We had no problems with transfers and travel was easy.

Our agent, Clothilde, worked with me over several months and with many changing conditions to make this work. We originally had 4 travelers, then 5, then 6! She worked with all of this and made it all work nicely.

We spent four nights in Interlaken and then five in Zurich. Tours in each location were great and we had appropriate time to just "hang out". If I had to do it again, I think I would do five nights in Interlaken (this location is just so amazing) and four in Zurich, if only to spend a bit more time in Lauterbrunnen which is crazy awesome, imo. Also, I should note that the trip up to Jungfraujoch was completely whited out by snow; but it was still fun to ride the gondola, train, and then play in the snow and tour the complex, but maybe you should look at time of year (we were in May).

Hotel Reviews

Sorell Hotel Rütli

Zürich

This hotel was very nice and breakfast was good. Our room was very nice and we enjoyed our stay for five nights. There are a bunch of restaurants nearby, and the light-rail, and a grocery is very close too. The staff was also very friendly. We had a bit of problem with where to put our things - more storage or cabinets would have been nice. We had a lot of stuff for a long stay (we were in Europe for two weeks) and that was a bit challenging, but we made it work with no real problems.

Authenticity & Character

Location

This location is amazing. We walked around all of Zurich from this location or used the rail.

Staff

Everybody was very friendly and took care of all our needs. The breakfast crew was particularly nice.

Cleanliness & Comfort

Everything was clean and well cared for.

Hotel Du Nord

Interlaken

This hotel was very nice and we enjoyed the breakfast and hanging out at the bar (a bit). Loved the location, loved the hotel staff, loved everything about this stay. My only wish is that they had some way to charge phones near the nightstands, but this was honestly not a big issue for us.

Authenticity & Character

Location

This location is amazing. Interlaken is beautiful and this may have one of the best views of it.

Staff

Cleanliness & Comfort

Everything was very nice. Even when we left the "privacy" notice on the door they left us clean linens (which we didn't need).

Activity Reviews

Appenzell experience: Mountains, Chocolate & Cheese

Zürich

I've rated this as 5/5 but we had to put some constraints on the tour guide that were probably not fair, and that resulted in a tour that was probably not as it could have been. That said, the farm we visited was awesome, but it didn't make milk for cheese, and we never saw an cheese getting made. Maybe that's our fault for changing the itinerary, but the farm had alpacas and llamas, so I don't think it was ever really about that. And I don't think we ended all that much early. We had a great time. Please do not question this. It just feels like the description didn't match up - and would not have even if we had not modified it.

Quality of Experience

Guides, Drivers and Staff

Transport

Rhine Falls & Stein am Rhein medieval village!

Switzerland

We very much enjoyed out tour guide on this trip and it was a lovely experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Zurich Old Town, Cruise and Lindt Home of Chocolate

Zürich

This was great.

E-Bike Adventure: Exploring Lauterbrunnen and the Enchanting Valley of 72 Waterfalls

Interlaken

This was my favorite trip during my travels in Switzerland. The riding of the bikes and our guide's explanations were nice, but Lauterbrunnen exceeded expectations and was the place that made me most happy.

Quality of Experience

Guides, Drivers and Staff

Transport

Beatus Caves, Panoramic Bridge, Nature Park Blue Lake and Lake Thun Cruise!

Switzerland

Our tour guide, Sybille, was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Our honeymoon trip to Morocco was truly unforgettable. In just 8 days, my wife and I explored four beautiful cities — Chefchaouen, Rabat, Casablanca, and Marrakesh — and each one had its own unique charm and culture. From the blue streets of Chefchaouen to the vibrant energy of Marrakesh, every moment felt magical.

One of the highlights of our trip was our overnight stay in the Agafay Desert. The experience was absolutely incredible — peaceful landscapes, amazing food, beautiful sunsets, hospitality, and a night under the stars that we will never forget.

Morocco exceeded all our expectations with its rich culture, delicious cuisine, warm hospitality, and breathtaking scenery. It was the perfect honeymoon destination, and we created memories that will stay with us forever.

Our driver, Ziad, was absolutely amazing. Anyone traveling to Morocco should personally request him. From the moment he picked us up at the airport until our return flight back to the U.S., he was there every step of the way. I would recommend him 10/10 without hesitation.

Ziad has one of the best personalities and is one of the most humble people you could ever meet. He was incredibly knowledgeable about every city we visited and shared so much insight about the culture and history of Morocco.

Most importantly, he treated my wife and me like family. He always went out of his way to make sure we felt comfortable, safe, and were enjoying every moment of our trip. He even accommodated activities we had booked separately from our main itinerary, including dinners and shows, making everything seamless and stress-free.

Ziad truly made our honeymoon experience even more special and unforgettable.

Hotel Reviews

Elegancia Riad Boutique & SPA

Marrakech

Alkamar Camp

Marrakech

Alkamar Camp was absolutely amazing. From the camel rides to the ATV excursion, every experience was unforgettable. It was the perfect place to have fun while also being able to unwind and relax in the beautiful desert atmosphere. Our host, Mohammed, truly made the experience special for my wife and me. He went above and beyond to create a romantic, intimate, and personal honeymoon experience that we will always remember.

Mövenpick Hotel Casablanca

Casablanca

For a 5-star hotel, the experience did not meet expectations. The room lacked an updated TV and was not very clean, as I even found food remnants on the floor upon arrival. Additionally, the pool is located in the center of the restaurant area, which made it uncomfortable to fully relax and enjoy. The breakfast was also disappointing and did not live up to the standards expected from a hotel of this rating.

Lina Ryad & Spa

Chefchaouen

Amazing Ryad to stay in. In the heart of the Blue City. Amazing private pool sessions to great rooftop overseeing the city.

Location

Activity Review

Explore the Blue City

Chefchaouen

The flying dress photoshoot experience for my wife was absolutely 10/10. The photographer, Mounir, was professional, respectful, and incredibly talented. He had extensive knowledge of the best locations and angles for capturing stunning shots, and the photos turned out amazing. He made the entire experience enjoyable, comfortable, and memorable for both of us. We highly recommend him to anyone looking to capture beautiful moments in Morocco.

Quality of Experience

Guides, Drivers and Staff

Transport

All the tours by LivTours were excellent, the Venice guide Nico was great as was the guise for the Forum and the Vatican guide. Breakfast at the Rome hotel was very limited compared to the other hotels.

Hotel Reviews

Hotel Le Clarisse al Pantheon

Rome

Authenticity & Character

Location

U

Staff

Cleanliness & Comfort

Hotel Villa di Sorrento

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Duomo

Florence

Amazing location. The reception was on the 4th floor with rooms on 3rd or 5th floor which was a little awkward. Free gelato!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Al Theatro Palace

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lancaster Hotel

Milan

Great breakfast, good location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Local transfer in Milan

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Milan Highlights Private Tour with Last Supper & Duomo

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Private Evening Aperitivo in Navigli

Milan

Not much food, more drinks

Quality of Experience

Guides, Drivers and Staff

Transport

The accommodations were great but the daily events were not well planned and the communication was poor. We had to frequently text our contact and ask where are our train tickets, or what is the plan tomorrow. Kimkim failed to get us the tour we wanted at Machu Pichu - we were able to get our guide to change it - thank goodness. One of the highlights for me was the train across the Andes which KimKim failed to book for the right day so we took a van and although we made some stops, our guide did not speak English and knew little about the sites we stopped at - clearly a last minute plan. I am 72 and will never return to Peru and will never have the opportunity to take that train.

My son and I planned a trip to Iguzu Falls and Buenos Aires before his planned study abroad. His Spanish is rusty and mine is non-existent, so I booked our trip through KimKim in the hopes we’d have an easier time of things working with an English-speaking team. I was consistently and pleasantly surprised by how easy it was to work with Mery from afar. I was also always impressed with the tours and activities we participated in. We did a group tour to both the Argentina and Brazil sides of Iguazu Falls, with Daniela, our tour guide. She went above and beyond to make sure we safely got across the border, coming and going, which made us feel much more confident navigating the language barrier. Daniela also helped my son practice his Spanish, which helped him feel more prepared to start school here at the end of our visit. When in Buenos Aires, we did a half-day walking tour with Natalia, who taught us both so much about the history, culture, and language of Argentina. She gave us recommendations for movies to watch, futbol teams to cheer for, and other resources to learn more about my son’s host country. All our experiences felt cultivated just for us, and that personalization greatly enhanced our experience in Argentina. I wholeheartedly recommend!

Activity Review

Half Day Buenos Aires Walking Tour

Buenos Aires

When in Buenos Aires, we did a half-day walking tour with Natalia, who taught us both so much about the history, culture, and language of Argentina. She gave us recommendations for movies to watch, futbol teams to cheer for, and other resources to learn more about my son’s host country. She showed my son, who would be going to school in Buenos Aires after my departure, how to use public transport and get his Sube card. We saw monuments to history and the religions that influenced the beautiful city and country, learned about Tango and Mafalda and Maradona, and countless other things that make Argentina and Buenos Aires unique. I loved every second we spent with her! I wholeheartedly recommend!

Quality of Experience

Natalia’s knowledge and enthusiasm made this experience for us!

Guides, Drivers and Staff

Natalia went above and beyond to be responsive to questions and interests we had. She customized our experience.

Transport

Kimkim handled our much personalized trip flawlessly! Kateryna, our agent, was wonderful, she took the time to learn about my wife and my needs/expectations and devised our once in a lifetime trip. The local guides that she hired for us could not have been better. The highlight of our trip was a daytrip visit to our ancestors lands and the guide (Elaine) was simply amazing!!! She took an enormous amount of time pre-planning our day and included some amazing xtras too! We had several tour guides over our trip and they were all extremely knowledgeable and accomodating thank you all (John, John, Ritchie and Liberty) ! And again thank you Kimkim for this amazing experience!!

I have been very fortunate to have taken my grandchildren on 3 amazing trips through the help of KimKim and their amazing travel specialists. This trip we were just on was to Istanbul and Cappadocia. Both places we stayed in were beautiful and our accommodations were excellent thanks to Burcu, my travel specialist. She also made sure we ate well in wonderful restaurants. We couldn't ask for a better and most knowledgeable tour guide, Cengiz in Istanbul, showing us the Blue Mosque, The Topkapi Palace, the Bazaar, taking us on a Food Tour and explaining the history of each place we visited, making the trip even more enjoyable. The Turkish Bath was the hit of our tour in Istanbul as the girls absolutely loved it. We flew into Cappadocia to do the Air Balloon which was cancelled due to poor weather conditions. This did not matter as their tour in the Underground City and the Perfume making made up for it. Not only that but our accommodations in the Kayakapi Premium Cave Hotel was incredible and the sun came out for the kids to enjoy the pool and a swim before flying back to Istanbul. This trip was absolutely wonderful thanks to Burcu, our drivers, and our tour guides. I only wish we were their a few more days to enjoy this beautiful city!

The KimKim team was amazing to work with from planning to in country support. They guided us to great hotels, excursions and transportation while helping us stay within the budget we had set. I highly recommend KimKim for planning your dream vacation!

Audrey helped us plan the perfect vacation to celebrate our 20th Anniversary. My entire life I have wanted to visit the Camargue to experience the horses, bulls, and salt marshes. This trip did not disappoint. From the moment we stepped off the plain our agent Audrey planned a vacation / adventure perfectly balanced with self-guided excursions and pre-arranged activities. Our stay in Arles at the Maison Douce Arles was a quiet oasis located in the center of the city, within easy walking of Roman monuments and great restaurants. Our hosts at Maison Douce Arles had an incredible varied breakfast and gave good tips for our time in Arles including making reservations at the Mesa, an excellent relatively new restaurant with a daily changing menu.

We stayed at Mas de Peint in the Camargue for five nights. The staff at this country house were always available. The house grounds are set within a working ranch and farm with great walks past horse and bull pastures, along rice fields, apple orchards and all the way to the Rhône. We were often up early and needed to leave before the scheduled breakfast time and the kitchen staff accommodated our schedules by opening breakfast early and offering to prepare picnic lunches. The evening dinner by Chef Dan Rodrigues truly did reflect the country and I am sure the kitchen and chef will soon have their star.

The itinerary Audrey prepared was the perfect local experience. From activities like Kayaking with Manu on the Rhône, horse riding in Domaine de Pallisade, Les Carrières des Lumières, Parc Ornithologique and touring the olive estate Moulin de Castlelas we were amazed at each stop. We also attended the Course Camurgaise and cheered on the home team, Manade de Jacques Bon.

We could not have planned this trip without Audrey. It was an incredible celebration of the local Camargais culture and we thoroughly loved every second.

Thank you!

Hotel Reviews

La Bastide Bourrelly

Cabriès

Do not miss the incredible dinner at this starred restaurant.

Authenticity & Character

Location

Very conveniently located close to the airport in a charming village of Provence.

Staff

Cleanliness & Comfort

Hôtel Mas de Peint, Manade Jacques Bon

Arles

We stayed at Mas de Peint in the Camargue for five nights. The staff at this country house were always available. The house grounds are set within a working ranch and farm with great walks past horse and bull pastures, along rice fields, apple orchards and all the way to the Rhône. We were often up early and needed to leave before the scheduled breakfast time and the kitchen staff accommodated our schedules by opening breakfast early and offering to prepare picnic lunches. The evening dinner by Chef Dan Rodrigues truly did reflect the country and I am sure the kitchen and chef will soon have their star.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Maison Douce Arles

Arles

Our stay in Arles at the Maison Douce Arles was a quiet oasis located in the center of the city, within easy walking of Roman monuments and great restaurants. Our hosts at Maison Douce Arles had an incredible varied breakfast and gave good tips for our time in Arles including making reservations at the Mesa, an excellent relatively new restaurant with a daily changing menu.

Authenticity & Character

The hosts were incredible, the rooms beautiful.

Location

It was perfectly located in its own quiet oasis in the city center.

Staff

Cleanliness & Comfort

Activity Reviews

Guided Kayak Tour in the Camargue

France

Kayaking with Manu is incredible experience. He guided through a windy excursion the Rhône and while tailoring the adventure to our skill levels. He was a great guide and instructor and gave us inside view of the Rhône an estuaries.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Horseback Ride

France

I highly recommend this outfitter for horse riding in the Camargue. The guide Amelie is extremely knowledgeable and personable and led us on an incredible adventure through the Camargue.

Quality of Experience

Guides, Drivers and Staff

Transport