Kimkim Trip Reviews

Cory did a great job planning our trip to Japan. Having her book our hotels, trains and a few tours really gave us ease of mind!

Hotel Reviews

Hotel Vista Tokyo Tsukiji

Great hotel and breakfast, very small and the AC was very confusing and would turn off quickly

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Size

SOKI KANAZAWA

Kanazawa

We loved this hotel, the Onsen was great and the overall experience was lovely

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Resol Kyoto Shijo Muromachi

kyoto

Authenticity & Character

Loved the grass floors

Location

Staff

Cleanliness & Comfort

Hotel 1899 Tokyo

Shinbashi

Authenticity & Character

Location

There was not much near the hotel

Staff

Cleanliness & Comfort

Activity Reviews

Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Tokyo Night Food Tour in Shinjuku

Tokyo

Quality of Experience

Food

Guides, Drivers and Staff

The guide was very nice but did not interact with us as much as the other tour we did

Transport

Osaka Local Foodie Tour in Dotonbori and Shinsekai

Japan

This was such a fun tour, we ate amazing food and got a bit of history as well

Quality of Experience

Guides, Drivers and Staff

Transport

Cory was good but there were small things that should be addressed for a better seamless experience.
Our luxury cars were not given the right address and were not adequate enough to accommodate our bags.

Some of the instructions were vague like bus T for Hakone. We should have all gotten our wifi as the devices were not working properly and the battery would die quickly so this made navigation slightly challenging.

I would

Mar did a great job listening and then setting up the perfect itinerary.
The activities and hotels were all wonderful.
We will definitely use Kimkim again for trips that require local knowledge.

Hotel Reviews

DFDS overnight cruise

Room was nice and a good location on the ship

Staff

Cleanliness & Comfort

Karl Johan Hotel

Oslo

Great location, clean and modern.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Flåm Marina

Flåm

Absolutely the best location on the waterfront. The only downside was that our room had an interior bedroom. With no windows and no ventilation, the room was too warm. Restaurant was nice. The included breakfast was great. We had a nice dinner there as well

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rooms need ventilation. Some of the furnishings were a little dated.

Clarion Hotel Admiral

Bergen

Great location The breakfast and dinner was outstanding.

Authenticity & Character

Location

Staff

Our dinner waiter was wonderful and I interesting to talk to.

Cleanliness & Comfort

Overnight Cruise

Bergen

Room was on the small side. The angle of the wall made it very difficult for a tall person to move around.

Cleanliness & Comfort

Activity Reviews

Nærøyfjord Cruise by Electric Boat (one way)

Gudvangen

Norsk Folkemuseum - The Open Air Museum (museum tickets included)

Oslo

Viking Day in Gudvangen

Gudvangen

Great, authentic feeling experience

Quality of Experience

Guides, Drivers and Staff

Transport

Past & Present City Walk

Bergen

Wonderful, knowledgable guide

Fløibanen Funicular Experience (tickets included)

Bergen

We really enjoyed the trip. Excited about what we saw, and in general, the amount of time that was allotted to each place.

I'd say a couple of adjustments that we might have made would be to make better use of the full day that we had in Lima. It was good that the kids were able to kind of chill out in the afternoon while I walked around, but it feels like there were some key things that we maybe could've seen or done while we were there. I didn't realize about the Lima catacombs and that was something that was spectacular until we had left. Should've done more research on that.

Also, for the Cusco leg of the trip, we spent probably too much time traversing substantial sections of the Sacred Valley. It seems like we spent 1.5-2 hours on that road four times, and that there probably was some other way that that could've been reduced if the planning were to be adjusted.

Lastly, I think we would've preferred to have another day in Arequipa, perhaps reducing one of the days in the middle on the Cusco leg as necessary. Perhaps visiting the Salt Lake or taking a rafting trip down the river would have ben nice, given the effort to reach Arequipa by air travel.

These are really just nitpicks as we did have a wonderful time, but just wanted to mention a few things it could be improved if you were planning a similar trip for another family in the future. Thank thank you again for your planning efforts!

Thank you for the opportunity to safely travel, with your guidance and expertise leading our way! Overall we had a very positive experience. With that said, we would like to provide some step by step feedback, which may benefit other travelers.
Day 1:Our arrival at Schiphol Airport was well timed, and our driver was very kind, patient and helpful. Our stop for groceries was important and very much appreciated. The Bollenschuur Hillegom was everything we hoped for and more; in a beautiful location and perfectly equipped. Our bikes arrived as planned at our accommodations and Jamil went out of his way to ensure our comfort and fit. The rides past fields of lovely blooms was the fulfillment of our dream. That said, the app for bike routes proved very frustrating as it did not accurately advise us; frequently did not keep up to where we were and then told us to reroute. We had to find our own way. We enjoyed the tulip barn. The Twizy we would probably not recommend. The bikes were more enjoyable and the "Twizy" (actually called a Renzy) was very difficult to get in and out of, especially as a back seat passenger.

Day 2: It was totally unrealistic for us to ride 30+ miles to the flower auction. We called an Uber. It was an amazing experience that we would not want to have missed. It is ,however, no longer an auction and there is nothing to arrive at 7AM to see. The auction no longer happens there.
The Tulperji flower Farm and Noordwijkerhout experiences were wonderful.
We would advise you to tell people staying in this area to plan ahead more for meals. There is very little near where we stayed. We liked being in the countryside but, in retrospect, we would probable have brought in more groceries for dinner.

Day 3 : Keukenhof- Great plan to have 9AM tickets purchased in advance. Gardens were amazing!
We were happy to have purchased grand stand tickets to enjoy the parade.

Day 4:Private transport to Haarlem was great and definitely needed.
Boutiquehotel Staats was a perfect pick for us- unique, clean, beautifully decorated, wonderful coffee/food, staff. It was close to everything we needed, especially the bus/train station.
We enjoyed our free time in Haarlem. The Jopenkerk Brewery had good food and beer, but was honestly not a "don't miss" destination.

Day 5: Your transportation advice and passes were a great help. We enjoyed the Van Gogh Museum. The Anne Frank House was an emotion evoking experience that is life changing and unforgettable. The Walking dinner was fun, informative and delicious!

Day 6: The Corrie ten Boom House, like the Anne Frank experience, was very moving and well done. We would not have wanted to miss it. Cycling to the beach was a great idea. The bike shop was great and the owners very helpful. Again the bike GPS app directions were less than adequate, but we managed with staff directions, signs and honestly guessing. The ride through the national park and the beach were lovely and we were very glad for this experience. The Rijstaffel dinner was a very different experience for us and we enjoyed it very much.

Day7: Our last day was good timing for the Zaanse Schans trip. By then, we were tired, and happy to let the bus take us to the 3 destinations. And, we enjoyed each one.

Day 8: We returned to Schiphol airport by bus instead of train so that we could be nonstop.

Through the entire planning and trip we had good communication with your team.
Miecke was very helpful and responsive to our questions and requests.
We enjoyed a trip of a lifetime and thank you very much!
Connie Glunz and fellow travelers

Our overall evaluation of the trip was very good Our favorite parts of the trip would be our tour with Zahra in Fea ,our journery into the desert and our hike in Setti Fatma with Mohammad Zahra did an excellant job of showing us all the medina in an effecient and professional manner Her personality is delightful!! Our hike with Mohammad was filled with the beauty of the mountains and his kindness another delightful experience I also should mention our driver Said who was great we loved all our time spent with him and he watched out for us making sure we always had what we needed. We did not think it was necessary however to have a tour of the medina in both Fes and Marrakesh as they were very much the same and honestly the one in Marrakesh was boring only because it was a bit redundant a suggestion would be to explain that to the client whem booking the trip. Another suggestion might be to do a better job of the actual planning piece with the detail of the trip example we didnt realize if we were a bit late to the desert we would miss out on the camel ride to the camp Acutally we felt there were a lot of small details that were left out of the itinerary such as times to meet guides etc Dont get me wrong we loved the trip but our thinking was these suggestions will help you in th future

Hotel Reviews

Merzouga Luxury Desert Camp

Merzouga

the camp was lovely but we didnt really know where and when we were supposed to be places

Authenticity & Character

The camel handlers were very kind

Location

Beautiful setting

Staff

Cleanliness & Comfort

Villa Makassar

the hotel itself could use a facelift ex when usuing the hotels hair dryer it blew up and blew all the fuses

Staff

the staff in hotel were wonderful alway patient accomading and welcoming

Eden Boutique Hotel

Boumalne Dades

this property was so beautiful and could have been in Italy absoutely lovely

Staff

all of the staff were very helpful

Cleanliness & Comfort

Its a brand new hotel and the rooms were pristine

Activity Reviews

Overnight in the Sahara Desert

Morocco

We enjoyed the camel ride to watch the sunset and our camel handler was very kind and patient the itieneray expalnation of this trip however was not informative

Food

Guides, Drivers and Staff

Exploring the Imperial City and Medieval Medina of Fez + Food Tour

Fes

Food

we loved the food

Guides, Drivers and Staff

Zahra was the best she was knowledgable fun and took great care of us

Guided Hike in Ifrane National Park

Morocco

this hike was just ok nothing special in fact we at times thought we were walking in circles

Evening Food Tour in Marrakesh

Marrakesh

This was really fun our guide was great and we had a fun eperience in the market eating soup at a street vendor and morrocan donuts a highlight of Marrakesh

Guides, Drivers and Staff

Exploring the Medina and Historical Sites Of Marrakesh

Marrakesh

This was our least favorite mainly because it was very repetitive of what we had already seen and learned in Fes

Day Trip to Ourika Valley: Hike to a Waterfall

Morocco

THis was a highlight our Guide Mohammed was awesome kind and fun the countryside is so beautifu;

Quality of Experience

Guides, Drivers and Staff

Hammam Visit: Traditional Body Scrub

Morocco

This experince was just ok the staff were great but the overall experience was a little to commercial

Guides, Drivers and Staff

Our trip to Normandy was amazing - all that we wanted and more! Thanks to Sebastian, we saw all the things we had asked for, as well as had informative and engaging guides for the more important sites. He listened to our request for hotels and locations, and everything on the trip went smoothly. The whole family had a wonderful time and we came home with great memories!

Hotel Reviews

Le Bayeux

Bayeux

This hotel was convenient, quiet and clean - just what we wanted. We were able to easily walk to the Tapestry and Cathedral in Bayeux, as well as the British cemetery. The drive to Mont St. Michel and the D-Day beaches was easy from this centrally located area. Parking was great, as well as the lovely breakfast each morning. The staff were friendly and had good recommendations for us.

Authenticity & Character

Charming!

Location

Centrally located with parking

Staff

Cleanliness & Comfort

Radisson Blu Hotel, Rouen Centre

Rouen

Conveniently located for our family with parking. We parked the first day and then walked everywhere in Rouen. Five minutes walk to the restaurants, another 5 mins for the Cathedral and Abbey. It was clean and quiet, and the family suite was great for us four. Breakfast was filling and tasty.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Jangle Courtyard by Marriott Paris Roissy Charles de Gaulle Airport

Le Mesnil-Amelot

Stayed overnight prior to an early morning departure - convenient and quiet. Only seven minutes from the airport and the shuttle arrived as advertised. Breakfast was great - just what we needed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Mont-Saint-Michel Day Trip with Entrance Tickets (Rental Car)

France

Because we had a rental car, we could make our own way to Mont St Michel. We arrived in the late morning and spent a couple of hours exploring before our private tour. I liked having time before hand to think of questions, and our guide was great. We walked the causeway both ways - great way to experience the charm of the island!

Quality of Experience

Guides, Drivers and Staff

Transport

Guided visit of Rouen

Rouen

Our guide, Ludevic, was engaging and entertaining, and we learned so much from our time with him! I appreciated his enthusiasm, especially as both teenagers were listening to him and learning. He covered all the major attractions and easily answered questions we had. His information really enhanced our time in Rouen.

Quality of Experience

Guides, Drivers and Staff

Guided tour of Monet's house and gardens

Giverny

Veronique was great! Her tour of Monet's garden added to our knowledge and made the place come alive! I appreciated that she engaged both teenagers, and then tailored parts of the tour to what they had mentioned. I'm grateful for her care and attention. I learned so much and came away with even more respect for Monet's work.

Quality of Experience

Guides, Drivers and Staff

Our trip to Peru was absolutely amazing. Kimkim / Jimena did a WONDERFUL job with our itinerary. We saw so much in only 9 days, she really maximized our time in this country. We saw the Amazon, cities, archeological /historical sites, animals, had amazing food and took great pictures. Jimena incorporated everything we asked for and even arranged for special surprises for mine and my partner’s birthdays. She was also always available for questions. It was fantastic. Could not recommend it more.

Activity Review

Full Day Machu Picchu Exploration

Peru

Wonderful, amazing place, including the vistadome train ride (complete with musicians and dancing!)

Quality of Experience

Guides, Drivers and Staff

Transport

Lise and Joel went above and beyond while working with us.

Firstly the itinerary was amazing. It was clever to have our time in Paris so active when we first landed, as we enjoyed relaxing more as the trip went out and our destinations become a but quieter. The tours we connected with were all well chosen. This trip for our mother and my recently widowed sister was just what we needed.
Joel's team went above and beyond regarding our family emergency. They handled my miscommunication with grace and helped us out.
This is the second trip I have booked through kimkim, and I believe you have a life long customer for all my future vacation plans.
Thanks again for the amazing memories.

Most memorable: Milford sound cruise,
Hobbiton, Mt. cook hikes, wine and food ferry tour

Activity Reviews

The Gourmet Food & Wine Tour

Auckland

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Te Pō Indigenous Experience

Rotorua

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Milford Sound overnight cruise

New Zealand

First class food and rooms

Quality of Experience

Guides, Drivers and Staff

Transport

60 Minute Jet Boat

Queenstown (NZ)

Quality of Experience

Guides, Drivers and Staff

Transport

Mt Cook to Christchurch Small Group Tour Via Lake Tekapo (One Way)

Aoraki / Mount Cook Village

The van’s A/C did not seem to be working so he put it on high which was deafening. We still suffered from heat

Quality of Experience

Guides, Drivers and Staff

Transport

The van’s air conditioning

Hobbiton, Waitomo caves and Auckland

Rotorua

Quality of Experience

Guides, Drivers and Staff

Transport

It was an excellent experience. Kimkim put together a phenomenal plan for us that helped us cover almost all major cities.
A special word for Rachid who was our English speaking driver cum guide who rendered an excellent service to us. He was always very accommodative and always ready to help us make our trip better than planned. Be it last minute changes to dealing with emergency situations...Rachid handled every situation with calm and maturity. He is the best that the industry can have.
At the end of the trip we were like a family.
Thanks to Kimkim Said and Ali and special thanks to Rachid for making our trip one of the best for our memories.

Activity Reviews

Moroccan Dinner and Fantasia Show at Chez Ali

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakesh Evening Food Tour

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

I have mentioned it in my review. The best of the best...Kimkim Ali, Said and Rachid.

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Majorelle Garden

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

My trip was amazing. Our tour guides were so nice and knowledgeable. Beatriz did a great job helping us navigate Barcelona. I will be using KimKim going forward.

Our trip to Costa Rica was amazing. It was exactly as described. From arrival to departure experienced was as promised. KimKim worked with Serendipity Adventures. Our trip was divided in 3 locations: La Fortuna (Arenal), Monteverde and Manuel Antonio. We stayed in 3 hotels: Hotel Amor, Poco a Poco and Mariposa. The best experience was in Hotel Amor in La Fortuna then Mariposa in Manuel Antonio.

Serendipity Adventures operated the volcano hike and rio Celeste Hike look. Those were easy hikes. Short hikes. Our guide Mariano was great, super informative. The 2 walks were as expected and as promised. We just wished they were longer and more difficult. Desafio Adventures operated the lake Kayak trip. Great and fun trip. After La Fortuna we transferred by boat and then a bus ride to Monteverde. Aventuras el Lago operated the jeep boat jeep transfer to Monteverde. In Monteverde we went to Don Juan coffee and Chocolate tour. Great and informative. Then next day we went to Selvatura. Best advice: “Please please bring rain jacket even if sunny in Monteverde”. After Monteverde we had private transport to Manuel Antonio. Most of the private transport were taken care by serendipity adventures (highly recommended -> take private transport if possible). Once in Manuel Antonio, La Mariposa is not a beach front hotel. We wish we had spent more time there. Planet Dolphin operated the catamaran experience. Just truly amazing. The drinks and the food were delicious. Amazing cook !!!!. The Endemic birds was the tour operator for Manuel Antonio National Park. Our guide truly amazing. Once the final walk in Manuel Antonio National Park we were taken to a hotel: Studio on San Jose and took our plan back the next day.

Hotel Reviews

Amor Arenal

La Fortuna, San Carlos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel & Spa Poco a Poco

Monteverde

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room was not ready on arrival. Room had no windows

Hotel La Mariposa

Manuel Antonio

Authenticity & Character

Location

The views

Staff

Cleanliness & Comfort

Studio Hotel

San José

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Stand-Up Paddle Boarding on Lake Arenal

Costa Rica

Really fun activity.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Mariano (guide) truly educated. Great personality.

Quality of Experience

Guides, Drivers and Staff

Transport

Río Celeste & Tenorio Volcano Rainforest Hike with Lunch

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Coffee & Chocolate Tour

Costa Rica

Super informative. Really fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Manuel Antonio National Park Guided Hike

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Day at Selvatura including Hanging Bridges and Fauna Exhibitions

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Catamaran Tour with Meal

Costa Rica

Truly amazing and fun. Great food and staff

Quality of Experience

Guides, Drivers and Staff

Transport

Excellent trip with a ton a wonderful sights and experiences. The staff was very responsive throughout the process and always accessible. Our group had an ambitious itinerary which was modified necessary, on the fly, with ease. All the planning was great and thus it allowed us to efficiently navigate this amazing island. Adam and his team did a great job and if we do Iceland again, I will be emailing him first!
Thanks!

We had a great experience traveling in Brazil! Rachel was helpful in planning our trip, always adapting the itinerary based on our feedback. Once we arrived, the local guides were very knowledgeable, and we truly enjoyed every part of the journey. Communication on-site was also smooth — the agency provided us with a WhatsApp number, and any time we had a question, they responded quickly and helpfully.

The only area for improvement is that we would have appreciated a bit more proactivity. For example, it would have been helpful to receive the names and contact details of our drivers or guides in advance without us asking for it, as well as a little more proactive communication with additional information before departure.

My sister Ming was the main coordinating person in our group of 3 adults with the staff from Kim Kim. She mostly coordinated with Mathilde whom I must say did a great job. She was prompt and efficient. Though located in France and we were in Switzerland, she was able to advise and guide well. We had a pleasant and lovely 17 days in Switzerland.

Hotel Review

Boutique Hotel Wellenberg

Zurich

I particularly loved the breakfast spread. It didn’t have many varieties but they provided quality food.

Authenticity & Character

Clean hotel room

Location

Very near to train station and shops

Staff

Very approachable and friendly

Cleanliness & Comfort

The room is clean and neat

Activity Review

Peak Walk - Glacier 3000

Switzerland

We had an incredibly time here. We walked the Glacier trail and it was a very good walk. The Tissot suspension bridge was awesome

⭐️⭐️⭐️⭐️⭐️ I recently returned from an incredible family vacation to Italy, and I cannot recommend our travel consultant, Chris highly enough! As a single mom traveling with six kids, I often navigate the challenges of travel alone, but this experience was pretty easy, thanks to Chris and his counterpart, Maria.

What truly sets them apart is their 24/7 availability while we were in Italy. Having an emergency contact to turn to whenever we had questions or encountered a hiccup made a world of difference. It allowed me to relax and focus on making memories with my children instead of stressing about logistics.

The itinerary was nothing short of fantastic! In just eight days, we explored all the highlights we dreamed of, from the historical wonders of Rome to the captivating art in Florence, the iconic Leaning Tower of Pisa, and the enchanting canals of Venice. Every detail was thoughtfully planned, and we saw everything we wanted without feeling rushed.

If you're considering a trip to Italy, do yourself a favor and reach out to Chris. With their expertise and unwavering support, your travel experience will be seamless and unforgettable!

The Rutopia team was great, very flexible and supportive! We had a good range of interesting activities and we got awesome on the ground support. It was our first time travelling with our baby so it was great having that support!

Some of the activities were a bit too intense for a baby but we were able to manage.

My wife and I and our two girls age 16 and 13, had a fantastic one week trip in Morocco, visiting Fez, Merzouga (Sahara desert camp), Quarzazate, and Marrakesh. We flew into Casablanca and out of Marrakesh. This trip was most certainly out of our comfort zone, and we even considered bailing on the trip in the days leading up. I am so glad we went. Booking through KimKim (MOBT Global) was a leap of faith, but they 100% delivered on the itinerary and riads/hotels as promised and were very responsive to questions before and during the trip. While our driver Farid did not speak English, we were able to easily communicate with him with Google translate, and he was like a genie who appeared at the exact correct times, every time. Farid was extremely warm, friendly, and protective of us during the trip. The Mercedes van provided was very comfortable for the long drives. Zahra, our tour guide in Fez, was outstanding and request her to be your guide in Fez if you can. If we had more time, in hindsight, I would have extended the trip by two days to break up the drive to and out of the Sahara desert, adding an overnight in Midlet (middle between Fez and Merzouga) or some other nearby town and Tinghir / Todra Gorge (middle between Merzouga and Quarzazate). Also consider adding a day for the Atlas Mountains. Don’t skip the Sahara desert overnight and camels, it was the highlight of our trip, which was already filled with many highlights! I would not hesitate to use KimKim or MOBT again.

A true bucket list adventure that did not disappoint! Our driver, Abdel, was absolutely fantastic and went above and beyond to ensure we were comfortable, safe, and didn't miss a single wonderful activity. He made us truly feel like part of his family. Everything was wonderful including the excursions into different city markets, the beautiful Ryads we stayed in across the country, and of course the fantastic camel ride and night glamping under the stars deep in the Sahara Desert.

Hotel Reviews

Eden Boutique Hotel

Boumalne-Dadès

Our absolutely favorite hotel during the trip! Everything was perfect including the magnificently designed rooms and spaces, beautiful mountain location, delicious breakfasts, amazing gourmet dinners, and wonderfully attentive and friendly staff. We would have loved to stay longer there!

Authenticity & Character

Location

Built into the side of a mountain with beautiful mountain views.

Staff

Cleanliness & Comfort

Euphoriad

Rabat

We absolutely loved this ryad in Rabat and wished we could have stayed there longer. Everything was wonderful including the beautifully renovated historic building and rooms, the great views of the city, the attentive and friendly staff, and of course the fabulous food. We look forward to staying there again the next time we visit Rabat.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Arrive in Casablanca & Transfer to Rabat

Morocco

We were met on time and communication was fantastic. Our driver, Abdel, was wonderful from the moment he met us at the airport with a huge welcome and a genuine smile on his face. He was a joy to work with and we were very luck to have him as our driver throughout the 9 days.

Quality of Experience

Guides, Drivers and Staff

Abdel was amazing!!! He went above and beyond to ensure we were comfortable, safe and didn't miss a thing.

Transport