Kimkim Trip Reviews

4.8
Based on 18,380 ratings
Read 18,380 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Memorable "First" to France
France | Sep 25 - Oct 4, 2025

Susan
Susan W.
Hanover, MA | Reviewed on Nov 10, 2025
Liz and the KimKim team did a fabulous job planning our first trip to France. Liz worked with me through several iterations and connected my phone to ensure she was providing the experience we were looking for. She helped develop a very diverse 10-day trip throughout France, ensuring the places we wanted to hit - Nice, Paris, Normandy - where included and then some! Liz was always so responsive - even after our return when I had a question! She even sent some goodies - stickers and a water... Read more

Liz and the KimKim team did a fabulous job planning our first trip to France. Liz worked with me through several iterations and connected my phone to ensure she was providing the experience we were looking for. She helped develop a very diverse 10-day trip throughout France, ensuring the places we wanted to hit - Nice, Paris, Normandy - where included and then some! Liz was always so responsive - even after our return when I had a question! She even sent some goodies - stickers and a water bottle, after I booked as the trip was a gift. She even sent a hand written thank you card upon our return, such a nice touch especially when things feel so automated or less personalized.
The trip was wonderful. We especially enjoyed Champagne country, Giverny and seeing Monet's breathtaking gardens, paying our respect and learning more about history on the Normandy trip/tour, and really enjoyed the dinner cruise on the Seine. Southern France was great and so different than the north and Paris. We especially enjoyed the private tour guide we had with Lucy to see Antibes, Cannes and more. We're glad one of our day excursions also included Monaco - although that day felt more rushed and more checking in quickly to Ez, Monaco, etc - it was very brief in each area - 1 hour is all. The hotel in Nice as nice as well as Paris; however in hindsight, given where our meeting locations were in Paris for the various excursions, we wish we had a hotel that was closer to the meeting locations - especially when several days called for 6:30/6:45 am meet ups. With our hotel not being near the metro and such early times, we ended up using cabs and probably added another $250 to our trip in all the cab rides - including from the Paris hotel to the airport , which wasn't included in our other transportation. The cost for the Versailles and Giverny excursion was very expensive and wouldn't do it again, but glad we got to see the area. Our favorite excursions was the Champagne country, Normandy, private tour guide in Nice, Antibes and Cannes and the Seine dinner cruise. We were disappointed in the Notre Dame tour - the tour guide was lovely and we learned a lot, but for the money and time, all we did was walk around the exterior....it noted a tour and we were so happy given that Notre Dame had just reopened , then to find out that if we wanted to go inside we'd have to get in line which was wrapping around and a few miles long.
We enjoyed France and found everyone very kind and welcoming. Thank you for helping to create such a memorable experience!

Activity Reviews
Self-Guided Beach Day
Self-Guided Beach Day
Nice

we needed a "free day" :)

Quality of Experience
Full Day Exploration of Antibes, St-Paul-de-Vence and Cannes
Full Day Exploration of Antibes, St-Paul-de-Vence and Cannes
Nice
Quality of Experience
Guides, Drivers and Staff
Lucy was great!!!
Transport
loved having a private excursion - able to customize and really learn more about the area
Grand Riviera Journey: Eze, Monaco, Antibes & Cannes Excursion
Grand Riviera Journey: Eze, Monaco, Antibes & Cannes Excursion
Nice
Quality of Experience
Guides, Drivers and Staff
Transport
Private French Riviera Sunset Electric Cruise (with private transfer)
Nice
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Tour from Paris: D-Day Beaches Exploration
Full-Day Tour from Paris: D-Day Beaches Exploration
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Giverny & Palace of Versailles: Art, Royalty & Gardens
Giverny & Palace of Versailles: Art, Royalty & Gardens
Paris
Quality of Experience
Guides, Drivers and Staff
Driver was more of a driver and didn't go into too much until we got to Versailles
Transport
Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris
Quality of Experience
Transport
Really a neat experience!
Private Notre-Dame & Sainte-Chapelle Visit
Private Notre-Dame & Sainte-Chapelle Visit
Paris

Expected a bit more - travel guide was wonderful and enjoyed Sainte Chapelle, but Notre Dame was underwhelming and disapointing to not see anything but the outside (not a lot of value as we could have just walked there and saw it on our own and saved hundreds of dollars, frankly).

Guides, Drivers and Staff
Transport
None and had to navigate on our own, not horrible
Louvre Murders & Mysteries Experience
Louvre Murders & Mysteries Experience
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Jet lagged and new to Paris, would have been preferred to have a cab or transport lined up for ease and to reduce some stress - the hotel staff was helpful and helped us secure a cab
Champagne Region Day Trip with Tastings
Champagne Region Day Trip with Tastings
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Nov 10, 2025
Susan-
Thank you so much for your incredibly detailed and thoughtful review — it was a true pleasure to help craft your first journey through France! I’m thrilled to hear that you enjoyed such a diverse and enriching itinerary, from the elegance of Champagne country to the history of Normandy and the charm of southern France.
It was a joy collaborating with you through each iteration of the trip, and I’m glad the personal touches — from the goodies to the handwritten card — helped make the... Read more

Susan-
Thank you so much for your incredibly detailed and thoughtful review — it was a true pleasure to help craft your first journey through France! I’m thrilled to hear that you enjoyed such a diverse and enriching itinerary, from the elegance of Champagne country to the history of Normandy and the charm of southern France.

It was a joy collaborating with you through each iteration of the trip, and I’m glad the personal touches — from the goodies to the handwritten card — helped make the experience feel special. Your feedback about the excursions and logistics is invaluable. I truly appreciate your insights on the timing in Monaco and the hotel location in Paris; these are exactly the kinds of details that help us refine future trips for you and others.

I’m especially happy to hear that your favorite moments included the private tour with Lucy, the Seine dinner cruise, and the moving experience in Normandy. Your reflections on Giverny and Monet’s gardens are beautiful — it’s such a magical place, and I’m glad it resonated with you.

Thank you again for trusting me and the KimKim team with your travel dreams. It means the world to us to know we helped create lasting memories. I’d love to help you plan your next adventure whenever you’re ready — France still has so much more to offer, and beyond that, the world is waiting!

Warmest regards,
Liz Travel Specialist, and the rest of the KimKim team

Justine put together a perfect trip. It was w...
France | Oct 31 - Nov 9, 2025

R
Richard S.
Newark, NJ | Reviewed on Nov 10, 2025

Justine put together a perfect trip. It was well organized and very detailed. No hiccups in the planning
Joel was extremely helpful whenever there was any type of emergency
Thanks

Local specialist: Justine Edelin

my guides were mi hombres😀Willie and Garcion...
Guatemala | Nov 2 - Nov 8, 2025

Edward
Edward S.
Switzerland | Reviewed on Nov 09, 2025
my guides were mi hombres😀Willie and Garcion(sp) I loved their company, professionalism, humor and friendship! They were on time every time. Garcion cooked lunch for us twice.... delicious ! He drove on the Guatemalan streets and trails expertly! Willie.... great rider, strong on the up hills sections. Picked trails based on my level of riding! Always concerned about me being bueno! I picked up more español and local culture, really the reason i chose Guatemala!im 100% happy with Kim Kim... Read more

my guides were mi hombres😀Willie and Garcion(sp) I loved their company, professionalism, humor and friendship! They were on time every time. Garcion cooked lunch for us twice.... delicious ! He drove on the Guatemalan streets and trails expertly! Willie.... great rider, strong on the up hills sections. Picked trails based on my level of riding! Always concerned about me being bueno! I picked up more español and local culture, really the reason i chose Guatemala!im 100% happy with Kim Kim Alex, and Old Town Outfitters, my guides and the equipment we used👍😀i ll be back and i want the same team!!!!

Hotel Reviews
Hotel Utz Jay
Panajachel, Sololá

very quit and cute

Authenticity & Character
central court with excellent plants
Location
close to the lake and main street
Staff
very helpful
Cleanliness & Comfort
very clean and authentic
Camelias Inn
Antigua

breakfast buffet on the roof with a view of Vulcan de fuego!!!

Authenticity & Character
True colonial architecture
Location
close to the center of town
Staff
bilingual and friendly
Cleanliness & Comfort
it's difficult to rate a bed your not used to, but i did sleep
Activity Reviews
Atitlan Slickrock MTB Ride
Atitlan Slickrock MTB Ride
Guatemala

last day great ride , tailored to my riding level, the uphills were still killing me

Quality of Experience
at this point i didn't want it to end
Guides, Drivers and Staff
another great picnic in a Guatemalan park
Transport
we drove over some difficult trails
Transfer to Lake Atitlán, Visit the Iximché Ruins
Transfer to Lake Atitlán, Visit the Iximché Ruins
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Mayan Traverse MTB Ride
Mayan Traverse MTB Ride
Guatemala

riding followed by ruin tour..... my kinda day very educational! Thank you Melvin

Quality of Experience
it's one of the reasons i picked Guatemala
Food
a true Guatemalan picnic
Guides, Drivers and Staff
Gerson cooked us lunch while i was on the tour!!
Transport
consistently great
Double Down Mountain Bike Tour
Double Down Mountain Bike Tour
Antigua

these were challenging trails for me and my guide helped me enjoy it

Quality of Experience
so scenic
Guides, Drivers and Staff
made it great .... never thought of throwing the towel in, finished the hardest day of trail riding
Transport
no way i'd drive here thank God for gerson!!!
Antigua Walking Tour
Antigua Walking Tour
Guatemala

Danial was my local historian for my tour of two museums. We found liquid refreshments at Cafe Nosa!

Quality of Experience
he's historically enlightening
Guides, Drivers and Staff
they got me there on time for the afternoon tour
Transport
Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins
Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins
Antigua

a great warm up ride, we hit a chocolate factory, coffee co op and a macadamian plantation shop

Quality of Experience
my guide was great company over chocolate and bread on the veranda
Guides, Drivers and Staff
lots of local knowledge from both of them
Transport
he's a great driver!!
Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Nov 10, 2025
Thank you so much for your wonderful feedback, Edward! I’m pleased to hear you had such an amazing time with Willy and Gerson. They’ll be thrilled to know you appreciated their company and care. They shared that you were fun, easygoing, and made them feel like they were spending time with a friend It means a lot to us that you connected with the local culture and enjoyed every part of your adventure. We’ll be ready to welcome you back anytime for more MTB or perhaps a nice, easy vacation in... Read more

Thank you so much for your wonderful feedback, Edward! I’m pleased to hear you had such an amazing time with Willy and Gerson. They’ll be thrilled to know you appreciated their company and care. They shared that you were fun, easygoing, and made them feel like they were spending time with a friend

It means a lot to us that you connected with the local culture and enjoyed every part of your adventure. We’ll be ready to welcome you back anytime for more MTB or perhaps a nice, easy vacation in Belize, similar team, same spirit! Big hug from Antigua, Edward!

Best regards from the city of the eternal spring,
Alex

I broke my foot the second day of our trip. M...
New Zealand | Oct 19 - Oct 27, 2025

Heather
Heather S.
Chicago, IL | Reviewed on Nov 09, 2025
I broke my foot the second day of our trip. Monika was able to get me an appointment in less than an hour at a location within a couple of blocks of where we were and make last minute adjustments to our itinerary for accessibility and one cancellation with an alternative option. We still had an amazing trip. We are already discussing another to catch what we missed! She was always friendly, available, personable, and full of good tips and advice on making the most of our time while not over... Read more

I broke my foot the second day of our trip. Monika was able to get me an appointment in less than an hour at a location within a couple of blocks of where we were and make last minute adjustments to our itinerary for accessibility and one cancellation with an alternative option. We still had an amazing trip. We are already discussing another to catch what we missed! She was always friendly, available, personable, and full of good tips and advice on making the most of our time while not over doing it.

Hotel Reviews
Rendezvous Heritage Hotel Auckland
Auckland
Authenticity & Character
Location
Very centrally located.
Staff
Front desk staff was great.
Cleanliness & Comfort
Regent of Rotorua
Rotorua

The restaurant menu seemed a bit overpriced. The portion sizes were small, somewhat bland, and not very filling. The restaurant experience was a bit awkward due to staff behavior. Housekeeping staff was very pleasant and accommodating.

Authenticity & Character
Location
Staff
Front desk staff and housekeeping were wonderful. We felt as if we had committed a social or cultural faux pa when dining in the restaurant, though we were unsure of what we may have done.
Cleanliness & Comfort
Naumi Hotel Wellington
6141

The decor was very odd and not to our taste. We were provided an accessible room, but had to move a heavy couch to make a viable pathway to the bathroom for me on my crutches. The hotel restaurant menu was very limited and not to our palette preferences.

Authenticity & Character
Lots of character- but not our vibe. Some of the color and pattern choices in the lobby, hallways, elevator, and our room were disorienting and frankly painful to the eyes.
Location
The parking garage was too small for their clientele- there were not enough spaces to accommodate us the first night.
Staff
Depending on who was working the counter, sometimes they were helpful and other times seemed bothered by being asked questions.
Cleanliness & Comfort
Tongariro Suites
Horopito

The hosts were very attentive and friendly. The food was fantastic and the opportunity to mingle with other guests was lovely. The view was spectacular!

Authenticity & Character
Location
A little out of the way, but worth it.
Staff
Cleanliness & Comfort
Villa Walton
Richmond Downs

Sue was amazing and coincidentally the other couple who was staying there at the same time also went to Hobbiton and we had wonderful conversation at a fantastic breakfast with fruits from Sue’s orchard. Picturesque grounds and comfortable accommodations. Also, Ted was a highlight. Would be happy to return.

Authenticity & Character
The grounds - beautiful landscaping and fragrant wisteria at the front door.
Location
Proximity to Hobbiton and local cuisine.
Staff
Sue (and her dog Ted)
Cleanliness & Comfort
Activity Reviews
Wellington - Full day Lord of the Rings location tour
Wellington - Full day Lord of the Rings location tour
Wellington

We were pleasantly surprised to find out this was a private tour.

Quality of Experience
Guides, Drivers and Staff
Dean was absolutely amazing. He was friendly, personable and was completely dedicated to making sure we experienced what we came for. He had the ability to guide the tour while also letting us weigh in on what was important to us to see.
Transport
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

As near an experience of full cultural immersion as can be accomplished by a tourist.

Quality of Experience
Food
All of it! The singing at the end was a phenomenal moment of connection for all.
Guides, Drivers and Staff
Transport
Glowworm Kayak Tour
Glowworm Kayak Tour
Rotorua
Quality of Experience
Guides, Drivers and Staff
Jason was an awesome guide! He was passionate about every part of the tour and was very accepting of those who may be less accustomed to being on the water or in caves at night, as well as those needing additional accommodation for physical limitations.
Transport
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Rotorua
Quality of Experience
Guides, Drivers and Staff
 All Blacks Experience
All Blacks Experience
Auckland
Quality of Experience
Guides, Drivers and Staff
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Nov 10, 2025

Dear Heather and Chuck,

Thank you so much for your kind words! I’m so sorry again that your trip started off with that unexpected injury, but I’m really glad we were able to make things work smoothly and that you still had such a wonderful experience.

It truly means a lot to hear that you enjoyed your time in New Zealand despite the setback — and I love that you’re already thinking about coming back to see the parts you missed! I’d be delighted to help you plan the next adventure when the time comes.

Wishing you a speedy recovery and a great rest of the week!

Warm regards,
Monika

Robert was concerned about trip satisfaction ...
Croatia | Oct 25 - Nov 1, 2025

duncan
duncan m.
Minneapolis, MN | Reviewed on Nov 09, 2025
Robert was concerned about trip satisfaction every step of the way. The hotels he selected were perfect. The side trips astounding. The Oyster feed on the water in Ston was delightful. He communicated through WhatsApp every day to make sure we were enjoying his home country of Croatia, even on our free days. We could not have asked for more from Robert. Read more

Robert was concerned about trip satisfaction every step of the way. The hotels he selected were perfect. The side trips astounding. The Oyster feed on the water in Ston was delightful. He communicated through WhatsApp every day to make sure we were enjoying his home country of Croatia, even on our free days. We could not have asked for more from Robert.

Hotel Reviews
Hotel Ambasador
Split

Pictures do not do this hotel justice. Even though late in the season the hotel was well staffed and very customer friendly. Being right on the harbor provided great opportunities to walk and enjoy Split. Old town was mere steps away. And the waterfront had dozens of places to eat and drink and take in the sights the harbour offered.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Pucic Palace
Dubrovnik

In the Heart of old town Dubrovnik. Room was spacious and the staff was very supportive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Split : Cooking Class, private or group
Split : Cooking Class, private or group
Split

One of the best cooking schools we have attended. began with a walk to the farmers market and then to the seafood market to select the ingredients to be used. Amazing. Our young chef had just won the all Croatia cooking contest.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Nov 10, 2025

Hi Duncan,

Thank you very much for your feedback an nice words!
I am very happy to hear you liked the trip.
Yes, I do care for every day :). It was a pleasure meeting you and showing you both around!
Thank you for your trust.
Warm regards from Croatia!
Robi

we had an amazing time in the galapagos & Qui...
Galapagos Islands | Oct 31 - Nov 2, 2025

Carla
Carla C.
Harrison, NJ | Reviewed on Nov 09, 2025
we had an amazing time in the galapagos & Quito unfortunately we had some weather issues affecting our flights from home causing us to reschedule flights & lost luggage our kim kim specialist Majo was able to get our luggage to the galapagos & although we missed a day & half in San Cristobal we had a wonderful time in Santa cruz for 3 days & when we returned to the city in quito a most delicious dinner arranged & paid for by kim kim . Plus a birthday party for our friend doug who this whole... Read more

we had an amazing time in the galapagos & Quito unfortunately we had some weather issues affecting our flights from home causing us to reschedule flights & lost luggage our kim kim specialist Majo was able to get our luggage to the galapagos & although we missed a day & half in San Cristobal we had a wonderful time in Santa cruz for 3 days & when we returned to the city in quito a most delicious dinner arranged & paid for by kim kim . Plus a birthday party for our friend doug who this whole trip was planned for his 60th also arranged by kim kim . Great tour guides & drivers in both places & transfers went well . Majo & her team went up & above to help us & was reachable easily . This is my third Kim Kim trip & each one has been a great experience.

Hotel Reviews
Hotel Palace Guayaquil
Guayaquil

dated but clean small restaurant only stayed 1 night on way to Galápagos

Authenticity & Character
They have a interesting history
Location
Staff
Cleanliness & Comfort
Holiday Inn Quito Airport, an IHG Hotel
Tababela

very helpful, professional, pleasant & courteous. 10min from airport, free shuttle. We had an issue with lost luggage they assisted our travel specialist kim kim to help get our luggage delivered to galápagos. Bernie bar manager was awesome!! we loved staying there breakfast was great too , very comfortable beds & rooms!!

Authenticity & Character
Location
10 min from airport free shuttle
Staff
Great staff
Cleanliness & Comfort
Activity Reviews
Guayaquil  - Free afternoon
Guayaquil - Free afternoon
Guayaquil

we got there at night it was day of the dead so we just had dinner about 3 blocks from our hotel & left early next day

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Ecuador: Let Your Adventure Begin!
Welcome to Ecuador: Let Your Adventure Begin!
Galapagos Islands

we had travel issues related to weather kim kim was helpful in responding & rescheduling activities to fit our schedule

Quality of Experience
Reachable , concerned & adaptable
Guides, Drivers and Staff
Excellent drivers & guides
Transport
excellent
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Nov 10, 2025
Hello Carla Thank you so much to you and everyone. You are such a beautiful group, kind, joyful, and full of good energy. It was a pleasure to be part of this special trip and to celebrate Doug’s 60th birthday with you. I’m so glad that, despite the unexpected weather and flight issues, everything worked out and you could enjoy the magic of both Galápagos and Quito. This is exactly the value of having a local specialist, someone who’s here to support you at every moment, adapt plans when... Read more

Hello Carla

Thank you so much to you and everyone. You are such a beautiful group, kind, joyful, and full of good energy. It was a pleasure to be part of this special trip and to celebrate Doug’s 60th birthday with you.

I’m so glad that, despite the unexpected weather and flight issues, everything worked out and you could enjoy the magic of both Galápagos and Quito.

This is exactly the value of having a local specialist, someone who’s here to support you at every moment, adapt plans when needed, and make sure you always feel taken care of.

Thank you again for trusting me and Kimkim. I hope we meet again for another adventure in South America!

Warm hugs from Ecuador,
Majo

Smooth honeymoon trip
Philippines | Oct 28 - Nov 2, 2025

R
Rachel S.
Denver, CO | Reviewed on Nov 09, 2025
Cami did a great job at planning our trip and organizing rides/transfers from the airport and to our excursions! All we knew for sure we wanted to do was go to El Nido and go island hopping, and Cami did all of the legwork! The Belmont Hotel and Seda Lio were great to stay at, she set us up with special honeymoon suites. Overall, we felt much safer having help with booking and planning, would recommend. Read more

Cami did a great job at planning our trip and organizing rides/transfers from the airport and to our excursions! All we knew for sure we wanted to do was go to El Nido and go island hopping, and Cami did all of the legwork! The Belmont Hotel and Seda Lio were great to stay at, she set us up with special honeymoon suites. Overall, we felt much safer having help with booking and planning, would recommend.

Hotel Reviews
Seda Lio
El Nido

We had a great stay and had a very spacious room! Even though the pool was closed for construction, there was still access to other pools if wanted (we didn't bother, we spent time in the ocean). They had a great breakfast buffet, and there is a bunch of other great restaurants walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmont Hotel Manila
Pasay City

It was a great stay that was close to the airport! It was our honeymoon and they had towels set up with swans/roses and dessert for us when we arrived. The transfer to the airport was very smooth. The breakfast buffet was great, but we probably wouldn't recommend their dinner/restaurant, we found out on our last day there are street food vendors just down the street we would've preferred to eat at.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Island Hopping in El Nido - Tour B
Island Hopping in El Nido - Tour B
El Nido

The island hopping was probably the highlight of our trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Island hopping in El Nido - Tour A
Island hopping in El Nido - Tour A
El Nido

We had a great time with our private island hopping tour, they even provided an authentic lunch!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Cami Sarmiento
Cami
Cami Sarmiento
Local specialist in Las Vegas, NV | Replied on Nov 13, 2025

Thank you for your wonderful review Rachel! I’m very happy to hear you had great honeymoon in the Philippines.
Thank you for choosing to travel with us. It was a pleasure to organize your trip and I look forward to organizing another unforgettable trip for you in the future!
Cami

KimKim delivered a dream trip to Chile
Chile | Oct 29 - Nov 7, 2025

Valerie
Valerie M.
Chicago, IL | Reviewed on Nov 09, 2025
Co-workers have traveled with KimKim and referred me to give them try. WOW! Francisco hit the spot with all hotels, tours and planning for our trip to Chile. We wanted to visit the country from North to South. Communication was absolutely amazing! 10 Stars! Matito's communication while we were in the Santiago, Valparaiso, Calama and San Pedro de Atacama was excellent. Jose Luis in Punta Arenas and Puerto Natales area was excellent as well. I never wondered if a driver would show up. ... Read more

Co-workers have traveled with KimKim and referred me to give them try. WOW! Francisco hit the spot with all hotels, tours and planning for our trip to Chile. We wanted to visit the country from North to South. Communication was absolutely amazing! 10 Stars! Matito's communication while we were in the Santiago, Valparaiso, Calama and San Pedro de Atacama was excellent. Jose Luis in Punta Arenas and Puerto Natales area was excellent as well. I never wondered if a driver would show up. Never worried that our accommodations were amazing and in great locations. I highly recommend KimKim for your travel planning. It was seamless travel with no worries and the recommended tours were all amazing. Chile is truly an unspoiled beauty and I wouldn't miss any of the regions as they are all so very unique. We will be back KimKim as soon as we select our next journey!

Hotel Reviews
Weskar Lodge
Puerto Natales

Our last location in Chile. Weskar was beautiful and just off the edge of town. Easily walked to town or 3000 Pesos for an Uber. Our view was incredible and we watched the sunset from our chairs in the room. We dined several times in the restaurant and breakfast was very good. The staff was helpful and considerate in filling water bottles and answering our many questions about the area with detailed maps and information.

Authenticity & Character
Called a lodge, but truly a luxury lodge!
Location
Very perfect location for viewing the fjord and snow capped mountains.
Staff
Cleanliness & Comfort
Hotel Boutique La Yegua Loca
Punta Arenas

What an absolute treasure! So creative with each room uniquely themed. We stayed in The Office! What a beautiful balcony overlooking the town and water. The staff was so friendly! They were wonderful. After a rough sea in the Strait of Magellan and a husband with seasickness, they provided a lounge to get his balance back even though we were checked out. The dining experience was excellent! Highly recommend a dinner here.

Authenticity & Character
Best unique rooms individually themed. The Office was so fun!
Location
Beautiful views!
Staff
The staff went out of their way to accommodate us with a special situation.
Cleanliness & Comfort
Very comfortable sleeping arrangements
Hotel La Casa de Don Tomás
San Pedro de Atacama

DonTomas was quite a spread of adobe cobbled rooms. We walked to the main central area many times and it was a very easy 10-15 minute stroll. The accommodations were comfortable and very clean. The staff was very good and helpful and the dining in the on-site restaurant was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Castillo Rojo
Santiago

Hotel Castillo Rojo was beautifully historic. The old castle and in Bellavista area. We were able to walk to many areas and dining in the neighborhood was great! Our room was beautiful and well appointed, comfortable sleeping, with a chilled sparkling wine to begin our journey. The hotel is very secure and safe. The staff at the hotel was so very helpful and pleasant. Very helpful with our inquiries.

Authenticity & Character
Location
Loved walking right in the Bellavista district.
Staff
Castillo Rojo staff is the best! Thank you for recommendations for dining and assisting us with questions.
Cleanliness & Comfort
Activity Review
Estancia La Península Full Day
Estancia La Península Full Day
Puerto Natales

Absolute must. Such a special experience and so well orchestrated. Amazing open spit cooked lamb dinner and vino to enjoy after a 2 hour ride to views that are spectacular. Loved the staff and ranchers. The property is beautiful and the remoteness and peacefulness was a perfect last day for our journey to Chile.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Nov 10, 2025
Hi Valerie, Wow — thank you so much for this wonderful 5-star review! 🌟
I’m truly happy to know that you and your husband had such a great experience exploring Chile from north to south. It was a real pleasure helping you plan this trip and making sure everything went smoothly along the way.
I’m also thrilled to hear that you enjoyed all the hotels and tours — especially La Yegua Loca and Estancia La Península, two of my favorites here in Patagonia! Your kind words mean a lot to me and to... Read more

Hi Valerie,

Wow — thank you so much for this wonderful 5-star review! 🌟
I’m truly happy to know that you and your husband had such a great experience exploring Chile from north to south. It was a real pleasure helping you plan this trip and making sure everything went smoothly along the way.

I’m also thrilled to hear that you enjoyed all the hotels and tours — especially La Yegua Loca and Estancia La Península, two of my favorites here in Patagonia! Your kind words mean a lot to me and to our entire team at Responsible Travel.

I really hope we can work together again for your next adventure — maybe another beautiful corner of South America!

Warm regards,
Francisco

Sebastian had only a short time to create an ...
France | Oct 28 - Nov 7, 2025

Stephen
Stephen B.
Dallas, TX | Reviewed on Nov 09, 2025
Sebastian had only a short time to create an itinerary for our trip and he did an amazing job. Each hotel was unique and comfortable and in a good location. The guides he booked were friendly and knowledgeable and helped us know more about French culture and history. The wine tours gave us new appreciation for French wines and opened a new avenue for us to grow in our knowledge of their unique style.
We believe Sebastian did remarkable work and we look to working with him again on our next...
Read more

Sebastian had only a short time to create an itinerary for our trip and he did an amazing job. Each hotel was unique and comfortable and in a good location. The guides he booked were friendly and knowledgeable and helped us know more about French culture and history. The wine tours gave us new appreciation for French wines and opened a new avenue for us to grow in our knowledge of their unique style.
We believe Sebastian did remarkable work and we look to working with him again on our next journey to France.

Activity Reviews
Cruise on a tradition boat and wine tasting in a vineyard (full-day)
Cruise on a tradition boat and wine tasting in a vineyard (full-day)
France

Our guide had years of experience in the area and she did a wonderful job of talking about the unique nature of the Loire Valley. Having lunch and a wine tasting on a river boat was so relaxing and informative. This is an experience not to be missed!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Taste of Dordogne from Bordeaux - private
A Taste of Dordogne from Bordeaux - private
France

Rodolfo was a special guide. Warm and welcoming and funny. He made the day special. This was the best guided tour of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Odyssey Wine Tour
Private Odyssey Wine Tour
Amboise

We enjoyed the opportunity to see the village of St. Emillion and to explore the Medoc region.

Quality of Experience
Guides, Drivers and Staff
Friendly, filled with information and knowledge of the region
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Nov 10, 2025
Hi Stephen, how are you? Thank you so much for your wonderful message! I’m truly happy to hear that you enjoyed your trip and that everything—from the hotels to the guides and wine tours—helped make your experience in France memorable. It was a real pleasure designing this itinerary for you and your group, especially knowing how much you value authentic experiences and cultural immersion. Your kind words mean a lot and truly motivate me to keep creating meaningful, personalized... Read more

Hi Stephen, how are you?

Thank you so much for your wonderful message! I’m truly happy to hear that you enjoyed your trip and that everything—from the hotels to the guides and wine tours—helped make your experience in France memorable.

It was a real pleasure designing this itinerary for you and your group, especially knowing how much you value authentic experiences and cultural immersion. Your kind words mean a lot and truly motivate me to keep creating meaningful, personalized journeys.

I’m already looking forward to helping you plan your next adventure in France—there’s still so much more to discover!

Warm regards,
Sebastian

Great Trip
Taiwan | Oct 26 - Nov 3, 2025

B
Beat M.
Switzerland | Reviewed on Nov 09, 2025
We enjoyed the trip immensely and were really impressed by shirley and our guide samantha ! Overall the trip length was probably about right and we got to see a lot of Taiwan. The modern side as well as some of the more traditional side. So a great experience ! Read more

We enjoyed the trip immensely and were really impressed by shirley and our guide samantha ! Overall the trip length was probably about right and we got to see a lot of Taiwan. The modern side as well as some of the more traditional side. So a great experience !

Activity Reviews
Tainan Confucius Temple and Lukang Day Tour
Tainan Confucius Temple and Lukang Day Tour
Taiwan

what an interesting architecture and location. a must see but also will leave people with very different and diverging viewpoints !

Tainan Exploration: Anping, Yanshui Catholic Church and Burning Red Sunset at the Salt Farm
Tainan Exploration: Anping, Yanshui Catholic Church and Burning Red Sunset at the Salt Farm
Tainan

Good , the suequence should have been change to do the catholic church when we left tainan.

A Restful Mountain Retreat - Alishan National Scenic Area
A Restful Mountain Retreat - Alishan National Scenic Area
Taiwan

very beautiful scenery

Highlights in Sun Moon Lake
Highlights in Sun Moon Lake
Taiwan

great bike track and boat ride.

TSMC Museum of Innovation & Chung Tai Chan Monastery
TSMC Museum of Innovation & Chung Tai Chan Monastery
Yuchi, Nantou

Probably not targeting tourists (not a lot of English speakers/notes). I think TSMC - as such a big part of Taiwans GDP deservers a better and bigger exhibition

Best of Taipei – A Day Tour You Can't Miss
Best of Taipei – A Day Tour You Can't Miss
Taipei City
Gold Rush Town – Jiufen & Yehliu Day Tour with Shilin Night Market
Gold Rush Town – Jiufen & Yehliu Day Tour with Shilin Night Market
Taipei City
Local specialist: Shirley Fang
Shirley
Shirley Fang
Local specialist in Taipei | Replied on Nov 11, 2025

Hi Beat,
It’s great to know the itinerary felt well-balanced and gave you a chance to see both the modern and traditional sides of Taiwan. We really appreciate your kind words, genuine feedback, and the time you took to share your impressions. It was such a pleasure helping you plan this journey and meeting you in Taiwan!
Best regards,
Shirley

Amazing Argentina/Patagonia experience with KimKim
Patagonia | Oct 17 - Oct 25, 2025

E
Everett A.
Dallas, TX | Reviewed on Nov 09, 2025
Kimkim in general (Erin in particular) were extremely helpful in developing our Argentina Patagonia itinerary. They were very responsive, friendly, and professional. We made LOTS of changes along the way and they were always accommodating.
El Calafate was a good starting point for some glacier excursions. Estancia Cristina was a nice combo including a boat trip across Lake Argentina (some ice bergs along the way), a nice easy hike to view Upsala Glacier, and an unexpectedly good lunch for...
Read more

Kimkim in general (Erin in particular) were extremely helpful in developing our Argentina Patagonia itinerary. They were very responsive, friendly, and professional. We made LOTS of changes along the way and they were always accommodating.
El Calafate was a good starting point for some glacier excursions. Estancia Cristina was a nice combo including a boat trip across Lake Argentina (some ice bergs along the way), a nice easy hike to view Upsala Glacier, and an unexpectedly good lunch for such a seemingly remote place.
Perito Moreno glacier is almost indescribable, a must see as photos don’t do it justice. Private guide there really is not necessary as the boardwalks are well marked. If I had it to do over, I’d add an excursion ONTO the glacier as we could see people doing.
Laguna de Los tres was our one long hike. This hike requires you to be in decent shape (13-15 miles, steep at end, 9 hr day). You don’t really NEED a guide as the trails are well marked, but I really enjoyed the day with Nicolas from Walk Patagonia. The info he provided on the geology, fauna and flora enriched the experience.
Ushuaia was very interesting to see. Because of arrival times and excursions, we had to squeeze in and rush through the Prison Museum - I would budget more time for that if I could. The trip down the Beagle Channel is a must-do. Piratour is the one company that allows you to land and walk on Martillo Island with the penguins. That was pretty incredible to see.
While Tierra del Fuego national Park was pretty, I must say it paled in comparison to what we had already seen to this point farther north and I’m not sure I would book that again. The “train at the end of the world“ I most definitely would not recommend unless you have small children. It was a slow moving “choo-choo“ that really did not provide much in the way of views, just a very touristy experience with high-pressure sales of photos of yourself. If I did it over, I would’ve used that time to perhaps get farther up into the national park on a hike, get something other than a drive up viewpoint type of experience.
Overall, I was very happy with this itinerary and my experience with KimKim and I plan to use them again with an upcoming anniversary trip with my wife.

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Nov 11, 2025

Hey Everett,

Amazzzzing! Thanks for sharing these details about your trip with us, it makes me really happy to see that you enjoyed everything. I loved working with you and Akilan, if you ever decide to return to Patagonia do not hesitate to reach out.

All the best,
Erin

I had an amazing experience in my first solo...
Nepal | Oct 11 - Oct 17, 2025

Jyotisman
Jyotisman D.
Singapore | Reviewed on Nov 09, 2025

I had an amazing experience in my first solo trekking trip to Nepal hiking to Ghorepani Pool Hill. While I definitely need to improve my fitness, I had an amazing service from my host Ngima who along with the guide and portar Lakpa took extremely good care of me, encouraging me every step of the way. For me, it was the journey than the destination that made the trip memorable. Both the guide and Porter were cheerful and happy souls, and I cherish all the wonderful moments I spent with them

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Nov 10, 2025
Hello Jyotisman,
Thank you so much for sharing your wonderful experience and kind words. We are delighted to hear that your first solo trekking trip to Nepal was memorable and that you enjoyed the Ghorepani Poon Hill trek.
It's heartening to know that our guide and porter, Lakpa, provided such attentive care and encouragement throughout your journey. We take great pride in our team's dedication to ensuring every guest feels supported and inspired along the trail. Your reflections... Read more

Hello Jyotisman,
Thank you so much for sharing your wonderful experience and kind words. We are delighted to hear that your first solo trekking trip to Nepal was memorable and that you enjoyed the Ghorepani Poon Hill trek.

It's heartening to know that our guide and porter, Lakpa, provided such attentive care and encouragement throughout your journey. We take great pride in our team's dedication to ensuring every guest feels supported and inspired along the trail.

Your reflections beautifully capture the true spirit of trekking, that the journey itself often becomes the most rewarding part. We truly appreciate your positive feedback and look forward to welcoming you back for another adventure in the Himalayas.
Best,
Ngima (NMMT family)

First Time but Not Our Last
Iceland | Oct 31 - Nov 7, 2025

Donn
Donn S.
Miami, FL | Reviewed on Nov 09, 2025
I didn't know what to what to expect when I first reached out to KimKim to help plan our Anniversary Trip to Iceland. Within a short while of completing the online questionnaire I was contacted by a local special specialist, Guðmundur (Gummi) Óli, in Iceland. Gummi asked me a series of questions regarding what we were hoping to see while in Iceland. He also allowed me time to ask questions about other sites to see and availability based on the time of year we are visiting. Within a day, I... Read more

I didn't know what to what to expect when I first reached out to KimKim to help plan our Anniversary Trip to Iceland. Within a short while of completing the online questionnaire I was contacted by a local special specialist, Guðmundur (Gummi) Óli, in Iceland. Gummi asked me a series of questions regarding what we were hoping to see while in Iceland. He also allowed me time to ask questions about other sites to see and availability based on the time of year we are visiting. Within a day, I received a draft itinerary and initial pricing, all of which seemed reasonable. I then reached out to Gummi for clarification of exactly what was included, and if we could change some of the proposed items. I don’t know how much time I was saved by the work of Gummi but I guarantee that I would not have been able to put together such a comprehensive itinerary.
Upon arriving in Iceland, everything was as planned. I was also provided detailed digital maps showing my drives for every day from one site to another. I don’t think I would’ve been able to enjoy the trip as much if I had planned it personally and I’m pretty sure I would not have been able to see all of the sites that we were able to see.
We will definitely be using kimkim again for our next travels

Hotel Reviews
Center Hotels Skjaldbreið
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Kría
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hill Hotel Fludir
Fludir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Reykholt
Reykholt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
CenterHotel Klopp
Reykjavík
Authenticity & Character
Location
One block away from shopping and dining in center city
Staff
Cleanliness & Comfort
Activity Reviews
Sky Lagoon Experience - Sér
Sky Lagoon Experience - Sér
Reykjavík

The Sky Lagoon Experience was awesome. We had to reschedule the time, and it was done quickly and smoothly thanks to excellent support from Gummy. The experience itself was rejuvenating and a perfect way to unwind towards the end of our trip.

Silfra Snorkeling Adventure
Silfra Snorkeling Adventure
Golden Circle

The Silfra Snorkeling Adventure was fantastic. The guide was great, and it's amazing to think that you're snorkeling between two tectonic plates. Although it's understandable that you don't see much marine life, the rocks and underwater views were still captivating. It's a unique experience that you can't get anywhere else.

Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

The Víðgelmir Lava Cave experience was good and something different from the other activities we had planned. It's an interesting way to explore the unique geological features of Iceland. We enjoyed it.

Breiðamerkurjökull Ice Cave Experience
Breiðamerkurjökull Ice Cave Experience
Iceland

The ice cave experience at Breiðamerkurjökull was really good. It was one of the standout activities on our trip. We wanted to see and do something unique, and this activity certainly delivered. It aligned perfectly with the top activities we wanted to do in Iceland. I'm glad we got this done and it was well worth it.

Local specialist: Guðmundur Óli Pálmason

My 2025 Visit to The Czech republic
Czech Republic | Nov 3 - Nov 8, 2025

R
Robert K.
Los Angeles, CA | Reviewed on Nov 09, 2025
As always with my trips arranged by KimKim, my recent trip to the Czech Republic was fantastic.
All the arrangements were handled smoothly without any glitches.
The trip itself was spectacular. With 4 full days I feel like I truly was able to experience the Czech Republic to its fullest.
My guide Lenkita was amazing. She was extremely knowledgeable and accomodating.
She always went out of her way to make sure I was able to enjoy every minute of the tour.
Whether it was the sights or...
Read more

As always with my trips arranged by KimKim, my recent trip to the Czech Republic was fantastic.
All the arrangements were handled smoothly without any glitches.
The trip itself was spectacular. With 4 full days I feel like I truly was able to experience the Czech Republic to its fullest.
My guide Lenkita was amazing. She was extremely knowledgeable and accomodating.
She always went out of her way to make sure I was able to enjoy every minute of the tour.
Whether it was the sights or food, I was able to enjoy everything to the fullest.
Over all I truly enjoyed my trip to this wonderful country.

Hotel Review
Hotel CUBE Prague
Prague

This hotel is very modern, clean and comfortable with an amzing staff!

Location
Staff
Cleanliness & Comfort
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Nov 10, 2025

Hi Bob, thank you for sharing your fantastic review. We’re very happy to hear your trip to the Czech Republic went smoothly and that you were able to enjoy the country to the fullest. Your kind feedback about your guide, Lenka, and your stay at Hotel CUBE Prague is truly appreciated, and we’re glad both added to your experience. Thank you for traveling with us again — we look forward to helping with your next adventure.

Fantastic Trip with Great People and Unforgettable Moments
Vietnam | Sep 10 - Sep 21, 2025

κατερινα
κατερινα κ.
Turkey | Reviewed on Nov 09, 2025
We booked our trip through kimkim, and everything was handled with great professionalism. Our trip was assigned to the local agency Realistic Asia, and they were fantastic. They were always available, keeping us informed about each day’s details and even giving advice for our free days. On short notice, they also helped us arrange extra activities that weren’t originally in the plan — for example, just a day before, they managed to organize a full day of tours, guides, and transportation... Read more

We booked our trip through kimkim, and everything was handled with great professionalism. Our trip was assigned to the local agency Realistic Asia, and they were fantastic. They were always available, keeping us informed about each day’s details and even giving advice for our free days. On short notice, they also helped us arrange extra activities that weren’t originally in the plan — for example, just a day before, they managed to organize a full day of tours, guides, and transportation exactly as we wanted.

The guided tours added so much to the overall experience. The guides were not only knowledgeable about the sites and history but also warm and friendly, sharing personal stories, Vietnamese customs, and modern life. They happily answered all our questions and showed us places we would never have discovered on our own.

Having everything arranged and knowing someone was always there to help or solve any issue made it easy to fully relax and enjoy the trip. We totally recommend kimkim and Realistic Asia!

One piece of advice for future travelers: take the time to really go through the proposed plan. The itinerary is great as is, but you may want to add extra activities or spend more time in certain places (for example, I wished we had more time in Hoi An and Hue instead of Da Nang). Customizing a bit more can make your trip even more special.

Hotel Reviews
Nesta Saigon Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stella Maris Beach Danang
Da Nang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casta Cruise
Halong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sin Chai Ecolodge
Authenticity & Character
Location
The location is somewhat far from Sapa center, and the unlit, rough road makes it challenging to return at night.
Staff
Cleanliness & Comfort
The hotel was clean, but the room felt humid and carried a damp smell.
MK Premier Boutique hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 10, 2025
Dear κατερινα κ, Wow, thank you! We are absolutely thrilled to read your feedback and hear how fantastic our team, Kim Kim & Realistic Asia, was throughout your trip. It is particularly rewarding to know that our guides added so much to your experience, being not only knowledgeable but also warm, friendly, and generous with their personal stories and insights into Vietnamese life. Knowing that you were able to fully relax because everything was arranged and support was always there is the... Read more

Dear κατερινα κ,

Wow, thank you! We are absolutely thrilled to read your feedback and hear how fantastic our team, Kim Kim & Realistic Asia, was throughout your trip.

It is particularly rewarding to know that our guides added so much to your experience, being not only knowledgeable but also warm, friendly, and generous with their personal stories and insights into Vietnamese life.

Knowing that you were able to fully relax because everything was arranged and support was always there is the highest compliment we can receive. We sincerely appreciate your recommendation!

We look forward to planning your next adventure!

Love,
Ashley

Amazing Australia
Australia | Oct 20 - Nov 6, 2025

Jennifer
Jennifer L.
Boston, MA | Reviewed on Nov 09, 2025
Vicky was an excellent planner! Our family of three adults had great accommodations located centrally in each city we visited. Her itinerary was spot on. It was such a treat to have an experienced local person decide on the best tours: Blue Mountain Tour, snorkeling, Opera House, etc.
We absolutely loved having someone meet us at the airports and also bring us to the airports.
We really appreciated Vicky’s recommendations for scenic walks and restaurants. Whenever we were at a loss of...
Read more

Vicky was an excellent planner! Our family of three adults had great accommodations located centrally in each city we visited. Her itinerary was spot on. It was such a treat to have an experienced local person decide on the best tours: Blue Mountain Tour, snorkeling, Opera House, etc.
We absolutely loved having someone meet us at the airports and also bring us to the airports.
We really appreciated Vicky’s recommendations for scenic walks and restaurants. Whenever we were at a loss of what to do next, we’d say “What did Vicky suggest?”
We can’t wait to work with Vicky on our next trip!

Hotel Reviews
Adina Apartment Hotel Melbourne Southbank
Melbourne

Adina was a great location. We were walking distance to the botanical gardens as well as a shopping and dining area. We appreciated the coffee options for purchase in the lobby as well as having grocery stores close by. We borrowed umbrellas one day. We had to continually request 3 towels for our family since when they refreshed the room, they kept giving us only 2 towels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lenna of Hobart
Battery Point

Lenna of Hobart was a great location - just a block from a great area of shopping and dining. And close to our tour meeting places. We used the laundry facilities on the second floor after getting coins from the front desk. Detergent is available for purchase. Breakfast was not included but there are great bakeries within an 8 minute walk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vision Cairns Holiday Apartments
Cairns

This hotel was also a great location. You could walk out the back entrance and be right on the Esplanade. We loved the spacious kitchen and living room as well as the in apartment laundry including free detergent. We used one of the pools to cool after a long day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mantra on Kent
Sydney

Mantra on Kent was a great location! We really appreciated the breakfast buffet that included coffee drinks. The baristas were so friendly! We loved having laundry in the apartment and the free detergent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 09, 2025
Hi Jennifer
Thank you so much for your message — I’m so happy to hear that you all had such a wonderful time and that everything came together just as planned. It was a pleasure helping you create this trip and knowing that you loved the experiences, the walks, and the self-guided suggestions makes it even more rewarding.
I especially love hearing that you found the transfers and local touches helpful — little things like that can make travel so much smoother! It sounds like you truly... Read more

Hi Jennifer
Thank you so much for your message — I’m so happy to hear that you all had such a wonderful time and that everything came together just as planned. It was a pleasure helping you create this trip and knowing that you loved the experiences, the walks, and the self-guided suggestions makes it even more rewarding.

I especially love hearing that you found the transfers and local touches helpful — little things like that can make travel so much smoother! It sounds like you truly embraced the adventure and experienced Australia in the best way possible.

Thanks again for entrusting me with your family's journey.
Vicky

To Rajat (Agent), Hermant (Guide) and Mr Sing...
India | Oct 22 - Oct 31, 2025

Nathan
Nathan M.
United Kingdom | Reviewed on Nov 09, 2025
To Rajat (Agent), Hermant (Guide) and Mr Singh (Driver), thank you all so much for creating an amazing experience for us in India. As a family travelling with kids aged 9 and 7, we wanted culture and adventure (plus a bit of time to unwind) and that is exactly what we got. The itinerary creation and execution were flawless and KimKim nailed the brief. A massive shout out to Hermant and Mr Singh who made our travel immensely comfortable and allowed us to flex our trip on the fly - ... Read more

To Rajat (Agent), Hermant (Guide) and Mr Singh (Driver), thank you all so much for creating an amazing experience for us in India.

As a family travelling with kids aged 9 and 7, we wanted culture and adventure (plus a bit of time to unwind) and that is exactly what we got.

The itinerary creation and execution were flawless and KimKim nailed the brief.

A massive shout out to Hermant and Mr Singh who made our travel immensely comfortable and allowed us to flex our trip on the fly - as life is not always clockwise work with kids in tow.

The transport was super comfortable and always safe, and our heads are stuffed with more facts than we could ever hope to remember. Hermant is my phone a friend. Little touches like water and treats for the kids were provided and the hotels treated us impeccably.

There were great (authentic) food recommendations, cultural stops and simply. An awesome time.

Beautiful country, beautiful people - we hope to see you one day again.

Nathan, Ruth, Audra and Wilf x

Hotel Reviews
The Diwa Club by Alila
Goa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oberoi Rajvilas
Jaipur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oberoi Amarvilas
Agra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rajat Gupta

great guide and driver
Vietnam | Oct 25 - Nov 2, 2025

Lisa
Lisa M.
Florence-Graham, CA | Reviewed on Nov 09, 2025
Victor our guide in Bangkok and the driver Mr. Billy were superb! Absoloutely amazing. Read more

Victor our guide in Bangkok and the driver Mr. Billy were superb! Absoloutely amazing.

Hotel Reviews
The Salil Hotel Riverside - Bangkok
Bangkok

Obviously a five star hotel! My only regret is that we didn't have an extra day to enjoy all the amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lyra Grandeur Cruise

So much fun!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oriental Jade Hotel
Hanoi

Perfect location, good breakfast, kind stff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
VIP Fast Track Service (including visa application)
VIP Fast Track Service (including visa application)
Vietnam

Well done. We felt well cared for and coddled.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 10, 2025

Dear Lisa and Noelle,

That's fantastic to hear! 🎉

We are delighted that Victor and Mr. Billy made your time in Bangkok so amazing. They are both invaluable members of our team, and we will make sure they receive your wonderful feedback.

Thanking you again for choosing us, and we hope to welcome you back on another trip soon!

Take care,
Ashley

Another excellent trip by Kim Kim
Switzerland | Oct 19 - Nov 1, 2025

Pavan
Pavan R.
Darien, CT | Reviewed on Nov 08, 2025
Mathilde coordinated a an excellent trip. We wanted to take my mother in law to Europe who has never been before and tried to incorporate as many countries as possible. Everything was executed flawlessly with the drivers, transportations, guides, and flights. All the hotels were centrally located which was great. Read more

Mathilde coordinated a an excellent trip. We wanted to take my mother in law to Europe who has never been before and tried to incorporate as many countries as possible. Everything was executed flawlessly with the drivers, transportations, guides, and flights. All the hotels were centrally located which was great.

Hotel Reviews
The Glam
Rome

Rooms are fine and clean, centrally located as close to Vatican which was our goal. Typical Rome City Hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Montague On The Gardens
London

Exceptional hotel and the staff is wonderful. Also centrally located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Napoleon
Paris

It is a 5 star hotel and centrally located. Restaurant and bar staff are very friendly. The front desk staff during the day are not very welcoming. The night staff is very friendly. They did not clean our room unless we told them, which was kind of odd because of other 5 star hotels due it automatically. It's a central hotel so I would consider staying here again but because of the daytime staff would consider another location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bristol
Geneva

Excellent hotel and staff, would give six stars if possible, also centrally located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Star Hotel Rosa Grand
Milan

Overall good hotel. Milan was our arrival and departure city so stayed at this hotel for arrival and departure. The hotel is centrally located to all the hot spots of Milan.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Semi-Private Vatican Tour at Night | The Museums at Their Best
Semi-Private Vatican Tour at Night | The Museums at Their Best
Rome

This was an excellent tour, small group, and the tour guide was very knowledgeable and explained everything efficiently. We saw the museum and the basilica.

Quality of Experience
Guides, Drivers and Staff
Transport
Westminster City Tour with Changing of the Guard | Semi-Private
Westminster City Tour with Changing of the Guard | Semi-Private
London

Perfectly executed timing by our tour guide

At leisure: Traditional English Tea Time!
At leisure: Traditional English Tea Time!
London

Did it at the montogue hotel, was wonderful.

Versailles Palace & Gardens with private guide and round-trip transportation
Versailles Palace & Gardens with private guide and round-trip transportation
Paris

Didnt get to see inside the palace due to electricity problems, but our tour guide was very friendly and we spent more time in the gardens which honestly was more worth it than going inside probably.

Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris
Skip-the-Line Eiffel Tower Summit Tickets
Skip-the-Line Eiffel Tower Summit Tickets
Paris
Welcome to Paris
Welcome to Paris
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Geneva Chocolate & Patisserie Tour
Geneva Chocolate & Patisserie Tour
Geneva

Excellent guide and tour

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Genève !
Welcome to Genève !
Geneva
Quality of Experience
Guides, Drivers and Staff
Transport
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Switzerland
Welcome to Milan !
Welcome to Milan !
Milan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Nov 12, 2025

Dear Pavan,
Thank you so much for this amazing review. I'm happy you had a great time for your mother-in-law's first trip to Europe!
I will investigate on the hotel in Paris, but the one in London is such a great unique one!
Sincerely,
Mathilde

Storm warning! Not what we planned but turned out better.
New Zealand | Oct 18 - Oct 30, 2025

M
Mark W.
Seattle, WA | Reviewed on Nov 08, 2025
Our trip to New Zealand was incredible and memorable. First, the uncontrolled bad. Our trip coincided with a storm of the century. About half of our excursions had to be cancelled due to high winds on the South Island (100 mph). Second, the good. Those things that we were able to do were excellent. Because of the weather difficulty, our specialist Kathrin worked extra hard to rebook and adjust things on the fly. The ability to pivot and do other activities made it such that we were... Read more

Our trip to New Zealand was incredible and memorable. First, the uncontrolled bad. Our trip coincided with a storm of the century. About half of our excursions had to be cancelled due to high winds on the South Island (100 mph). Second, the good. Those things that we were able to do were excellent. Because of the weather difficulty, our specialist Kathrin worked extra hard to rebook and adjust things on the fly. The ability to pivot and do other activities made it such that we were able to have an extraordinary experience.

If you are considering a trip to NZ in the future, give them a call. They will help you put together a great trip and, from our experience, will be there to back you up in case something goes wrong.

Thank you KimKim team for making our trip excellent.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Nov 09, 2025

Thank you Mark, for your amazing review!
With the unplanned adventures, I am so happy that you loved your trip and our assistance made your vacation so much easier to enjoy!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.