Kimkim Trip Reviews for South Africa
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Great Local Specialist - Disappointing reaction and accomodation to global COVID-19 emergency · South Africa - Mar 8 - Mar 21, 2020
I was very impressed with Stephanie. She was wonderful and i would reccommend her and book with her again. We were loving our trip but then the Government of South Africa declared a national disaster and the Canadian Government ordered all Canadians abroad to come home so we needed to leave our trip early and forego our 2 nights at Addo Elephant park, our 3 night safari at Hlosi and our flight on safair back to Cape Town. Given the circumstances, I am extremely shocked and upset that we... read more

Our local specialist Deborah was fantastic · South Africa - Feb 28 - Mar 8, 2020
Our local specialist Deborah was fantastic in helping us organise the trip from start to finish. We encountered a few teething problems along the way to do with booking of flights but all issues were resolved to our total satisfaction without any fuss. Deborah also arranged excellent choice of on the ground personal guides and car transfers which all went very smoothly, they were all very professional and knowledgeable. All in all we would highly recommend Deborah and her team and would like to thank her for making our honeymoon so memorable in South Africa.

Dear James & Darnie
It was such a pleasure to help you plan this trip and to meet you. I am also happy that we could overcome the teething problems and that you ended up having a great honeymoon.
Thank you for the kind words and we hope to see you in SA again soon!
All the best,
Deborah
Elgin Africa

Amazing African Adventure!!! · South Africa - Feb 8 - Feb 17, 2020
My friends and I had an AMAZING trip to South Africa and Zimbabwe. It was probably the best vacation of my life...and I've gone on a lot of vacations. Cindy was such a great agent, and she created an exceptional itinerary for us. I will definitely be telling all my friends to use her when planning their trips to the area. Thank you, Cindy!!

Thank you Summer, it was a real pleasure to work with you and great to hear you had an amazing time!
I look forward to work with you and your friends in the near future! Have fun and make lots of memories as you go! Wishing you a great year further and all the best!
Take care
Cindy
Victoria Falls and South Africa · South Africa - Jan 12 - Jan 24, 2020
My wife and I traveled with another couple to Victoria Falls (2 nights) and South Africa. We toured the garden route (5 nights), had 3 nights in Cape Town, and had 2 nights at Inyati Game Lodge. Kimkim did an excellent job in making all our travel arrangements. This included internal flights, rental car, and all hotels. All our hotels were excellent with the exception of Ibhayi Guest Lodge in Port Elizabeth.
Our rooms in Victoria Falls Safari Lodge overlooked a watering hole. From our... read more

Dear Dennis,
Thank you kindly for your positive feedback.
I am happy to hear that you enjoyed your trip to Victoria Falls and South Africa.
Hope to hear from you again in the near future.
Keep well.
Best Wishes, Lize
Stephanie was great, really helpful · South Africa - Jan 12 - Jan 21, 2020
Stephanie was great, really helpful, knowlegable and able to work within our modest budget. Thoroughly recomend Stephanie and kim kim

Dear Sam
Thank you kindly for your positive feedback.
I am happy to hear that you enjoyed your trip.
Hope to hear from you again in the near future.
Keep well.
Best Wishes, Stephanie
Eon was excellent! · South Africa - Nov 8 - Nov 14, 2019
Eon was excellent! He was very knowledgeable and gave us time to spend together as a family.
Thanks to Debra for all the helpful tips for the road trip as well!

Dear Geoff
Thank you so much for the great review!
Eon is indeed a great guy and we are so happy that we could have them on your trip. I hope you enjoyed your whole experience in South Africa as well.
Hope to have you in SA again someday soon.
Kind regards
Deborah
Our 21 day South African “Investment Trip” · South Africa - Sep 17 - Oct 12, 2019
Our 21 day South African “Investment Trip” was over the top in so many ways: tailor made itinerary by Carla and Deidre @ Salty Travel with revisions, figuring out and responding to our “wants”, including:
Lodgings:
*Cape Town/Presidents Hotel @Bantry Bay - 2 bedroom 2 en-suite bath sitting room and kitchenette, delicious European & full breakfast (eggs cooked to order), delightful staff and daily chocolates!
*Hermanus/Baleens Hotel - unique in style but very comfortable and close proximity... read more

Hi Mick,
Thanks so much for the very detailed review. I'm so glad you had an amazing time in South Africa.
We will take the feedback you have given about your Kruger experience to their management.
We hope to see you again soon in Southern Africa.
See you soon
Thanks Carla
South Africa · South Africa - Aug 13 - Aug 25, 2019
We had a great trip to southern Africa! Deb booked everything we asked for and more. Our favorite experiences included shark cage diving in South Africa, the Chobe photographic safari with Pangolin lodge in Botswana, a great Kruger safari, and the eye opening Soweto tour in Johannesburg. Beautiful parts of the world with comfortable lodging and memorable moments. Deb took away all of the logistical issues I was stressed about when I initially started planning, and incorporated experiences I wouldn’t have known about otherwise. Loved it!

Hello Hilary!
Thank you for the awesome review! You are the best. So happy you enjoyed all the experiences. We really try to match everyone with the experiences best suited to their interests and I am very happy we managed to succeed in doing it.
I hope you will carry Southern Africa in your heart for a while and find time to come back here again soon!
All the best
Deb & Tara
Dale's Birthday Trip to Southern Africa · South Africa - Jul 6 - Jul 21, 2019
First, I need to thank Deborah and Tara from Eglin Africa Travel in Cape Town for their recommendations and for planning & arranging an amazing two week holiday in Africa. This was important as my family celebrated my wife's 60th while away.
I cannot recommend their services highly enough - real five star support right throughout the process and they even created a WhatsApp group so we could communicate while away.
Deborah recommended amazing hotels in Cape Town and Stellenbosch and three... read more

Hello Brett, Dale, Ellie & Pete
Thank you again for the kind words and the really good review. It means the world to us, but it means even more to us that you had the trip of a lifetime. We knew it was important to you and a big trip for the family.
Hope to see you back here again soon.
Deborah & Tara
White water rafting · South Africa - Jun 25 - Jun 25, 2019
The rafting trip was well organised and a great day out !

South Africa in 15 days · South Africa - May 15 - May 29, 2019
This is the third time I’ve used kimkim to help with my travel planning. Clearly they work with the best travel specialists in the world. For my South African adventure kimkim connected me with Elgin Africa, I couldn’t have asked for a better match!
Deborah contacted me first, she got back to me right away with answers for my questions about budget and best time to visit South Africa. After couple of emails I knew I was in good hands.
Tara contacted me second, she was wonderful from the... read more

I've asked Deborah to post my response to your beautiful review here as I was not able to.
Thank you so much for taking the time to share a bit about your experience booking with us, and for the amazing feedback. It is truly appreciated, and heart-warming to know that you enjoyed your trip so much. We could not have asked for a better result. :) Seriously, it brings us so much joy that you enjoyed your vacation in South Africa this much!
We wish we could review our clients too. You were... read more
Wine tour · South Africa - Apr 30 - May 1, 2019
We had two tours- one with Eon and one with Lisa- and both were wonderful! Eon took us to the wine country- 3 wineries and lunch- and Lisa took us on a scenic tour of the peninsula- Cape Point, Boulders Beach- and lunch at Two Oceans. We cannot say enough about them- both guides were so knowledgeable, fun, interesting, attentive, sweet- we were so very impressed! Would definitely recommend both to our family and friends.

Hello Mary
Thank you for the positive feedback. I have been wondering how it went! Eon said you had a great time, but always good to hear it from you as well. I hope you enjoyed the rest of your stay in our beautiful country as well.
Till next time.
Deborah & Marita
South Africa Jaunt · South Africa - Apr 10 - Apr 22, 2019
We had a truly great trip. We spoke with Deborah and Tara beforehand and they planned everything out perfectly. All great choices for accommodations, tours and guides. Also, they stayed in touch with us the whole time to make sure we had no problems or to make additional suggestions on the go. So glad we found them and KimKim!! Seth Jacobson

Dear Seth and Susan
Thank you for the great review (and the peanut butter cups 😉). It was a pleasure working with you and if we could rate the travelers, then we would give you a 5 too. All the best and hope to have you back one day.
Deborah and Tara
Finally made it! · South Africa - Jan 3 - Jan 20, 2019
We were quite apprehensive embarking on this trip due to the fear of the unknown. However, right from the onset our fears were allayed by the excellent planning by Tara and her team and the constant follow up throughout the trip. We felt assured that if we ran Into any problems, they would be taken care of by Tara.
Overall the iterarany planned between Tara and us was excellent!!! The only suggestion we would have is for the day trip to the Drakensberg should be done in two days if time... read more

Hi Rekha and Craig,
Thank you so so much for this fantastic review! We are thrilled you had such a good trip. :) Our work is that much more worthwhile when we receive such positive feedback from our clients, it really was a pleasure to assist you in having the best possible experience of South Africa you could have had. And thank you for these beautiful photo's!
Wishing you all the best and hope we can one day plan a trip for you again.
Take care,
Tara & Deborah

A week in (and around) Cape Town · South Africa - Jan 20 - Jan 27, 2019
Please note that this review pertains to the Elgin Africa travel agency, and is not a reflection of the small group tour we joined, which was delightful.
My boyfriend and I chose to use KimKim because of the wonderful reviews and business model – offering customized, local attention for a 5% service fee. We are economical travelers and have spent nights in modest quarters (including a tent in the desert without heating, cooling or a personal toilet). Which is why we specifically described... read more

Hi Beth
Thank you for taking the time to write a review. In your second last paragraph you mentioned that you received zero response, but I have checked with kimkim and they confirmed that the system registered you opening up the response.
Here is what I sent you:
"Unfortunately, Lizani has left as a travel specialist, but I will answer as best I can. I am not able to advise why she did not give you the backpacker option, I'm afraid... We generally do high-end clients and perhaps that is... read more
Cape town - garden route - kruger · South Africa - Dec 8 - Dec 22, 2018
Deborah was a fantastic tour guide and helped us to find 2 amazing once in a lifetime tours.
Kruger national park was amazing and hosted by an awesome local guide who showed us the big 5 and more. Everything went really smoothly with meeting the guide and Deborah and Tara were super helpful ensuring we were collected and happy throughout the trip.
The second part of our holiday was doing the garden route which again was a fantastic experience and showed us many of the best sights!
I'd really... read more

Hi Zoe and Rob
I am so happy that you enjoyed your time in SA as well as the tours we picked for you!
Thank you once again for trusting us with your travel plans.
All the best!
Deb
Garden Route highlights · South Africa - Dec 10 - Dec 16, 2018
Excellent service from Deborah. She managed to find a group tour of the Garden route which suited our needs. She was always quick to respond to my messages.
Would highly recommend Kimkim!

HI Shimaila
Thank you for your review and I am really happy you enjoyed your time in SA!
Shout if you ever need to come back.
Deb
South Africa leg · South Africa - Oct 9 - Oct 16, 2018
Carla was incredibly helpful, friendly, approachable, knowledgable, and adaptable to my changing requests. Even when I thought I was being annoying with my constant questions, I definitely never got that impression from her. I would absolutely use kimkim again, and would recommend Carla to anyone thinking of visiting South Africa.

Thank you so much for the kind words Rosie, it was just as much of a pleasure to work with you. Kaleb confirmed they had a wonderful stay here is South Africa. Until next time, take care :)
Day wine tasting tour · South Africa - Sep 17 - Sep 17, 2018
We started planning our trip several months before coming to South Africa. Carla was extremely responsive, she worked with us on itinerary to accommodate our interests. She worked through small issues and we had a wonderful informative tour with our guide Mark. Highly recommend.
South Africa Self-Drive · South Africa - Jul 15 - Aug 6, 2018
This is an incredible service, and I can’t express how much I appreciate being able to visit a new place — new cultures, new languages, contested histories — and feel like I left it with something more than a superficial layer of tourist-appropriate experience.
Deborah (with help from Tara - of Elgin Africa) provided us with an incredibly thoughtful and perfectly paced itinerary for our 22-day holiday. Deborah’s understanding of us — she really listened to us — and of the options before... read more

Dear AJ & Shannon
I can not thank you enough for the beautiful review and the opportunity to plan this trip with you. Tara and I really enjoyed doing it and felt like we were traveling with you.
Thank you for sharing the photos and your experience with us. It was really great meeting you too and hearing all about the trip. We will plan a trip with you again any day!
And you are on my to-visit list in the US soon.
Love
Deb & Tara
Garden route, South Africa · South Africa - Jun 23 - Jun 26, 2018
The trip was amazing from start to finish! I had an amazing time. Carla and my tour guide, Julian were superb! Thank you.
Family vacation · South Africa - May 25 - Jun 1, 2018
OH MY GOD, Deborah is Awesome, so nice ,patient and always answer when i call on her , sometimes 12 am . She is GREAT and the best i have ever known my whole Life . Indeed she is a Specialist. I recommend anyone going to South Africa and booking with KimKim should Chose Deborah . God this lady is Amazing , her timing , planning and service is amazing , she will make you feel like a Royal away from Home . I have decided to come go to cape town every year because of her. She is the best i have... read more

Dear Danny
Thank you SO much for your very generous review! I can't wait to hear from you again and plan your trip to SA again soon!
Kind regards
Deborah

Safari and Johannesburg City (Soweto) · South Africa - Apr 21 - Apr 26, 2018
Hello,
I found the experience to be good overall. I especially enjoyed the Tremisana lodge in South America and the folks at Marc's treehouse were very accommodating. They had not received my requirement or did not accurately record my requirement for an ensuite but they switched rooms without any problems.
It happened to be a low season and the switch perhaps could not have been possible during the high season.
Initially I found Carla, my kimkim travel agent to be hard to get a hold of... read more
safari with Sophi · South Africa - Apr 20 - Apr 20, 2018
great day trips to both cape point and the safari!!

Hi Sanjeev
Thank you for rating your tours
I hope to see you again in future
You can contact me for anything at anytime
Take care
10 Days in South Africa: Cape Town, Garden Route and Safari · South Africa - Mar 9 - Mar 16, 2018
Every part of my trip went like clockwork exactly according to plan. Both of the lodges that I went to were very good although Settlers Drift was the best. The rangers and wild life was also excellent.
All my car transfers wore on time with good drivers and my Avis hire car was good and as planned

Hi George,
Thank you so much for your feedback.... It was great to work with you and hope to be of assistance in the near future! Until then take care and make good memories!
Table Mountain · South Africa - Dec 31 - Jan 1, 2018
Thanks Carla for your guide through emails. Everything was perfect, on time and the price is reasonable. The driver also cooperative and give us lots of information about cape town. Will definitely recommend this tour.

Hi Vidya,
I'm so glad you had a great time in Cape Town. I am here to help and love showing off our lovely country :-)
Hope to see you soon!
Thanks Carla

Nick & Ruth's SA Trip · South Africa - Nov 2 - Nov 23, 2017
We have just returned from a quite superb trip to South Africa and will most definitely be going again! We made our way from Cape Town to the Eastern Cape ending with a Safari at Amakhala, where our amazingly knowledgeable and funny guide made every minute fascinating...it was surprisingly cold in the early mornings and evenings though (mid November), so make sure you take long sleeves and plenty of layers...they do have fleece blankets (which we used every day) but I wish I had more... read more

Hi Nick & Ruth ... Apologies for the delayed reply ... I am very glad to hear you enjoyed your time in SA .. and your points raised on the previous review have been noted - we always appreciate constructive criticism - thanks for the feedback!
Nick & Ruth's SA Trip · South Africa - Nov 2 - Nov 23, 2017
Didn't really have much contact with Howard, mostly done with Lize Enderstein, who always responded to our emails quickly and efficiently.
Maybe more could be done initially to ascertain client's preferences in terms of types of hotels and budget, and maybe more questions regarding client's likes and dislikes, but overall Lize chose very good Hotels and we were very happy with Paradise Tours in Cape Town.
A little more fine details information would have been good, e.g. good idea to... read more
Holiday · South Africa - Oct 16 - Nov 3, 2017
First time we've booked on the internet. It couldn't have been easier. Great communication.
Howard was very helpful and knowledgeable. Didn't tire of answering even the daftest of my questions. Also very helpful during the holiday, not just before it.

Hi Carl,
It was a great pleasure to be of assistance to you and your wonderful family! All the best to you! Hope to hear from you again in the future... take good care until then!
8-Day Cape Town & Kruger Park Safari · South Africa - Nov 4 - Nov 8, 2017
We had a tight budget and were exploring different options to see what best fit our interests and budget for our Cape Town & Kruger Park Safari. Howard was extremely patient and helpful with suitable recommendations. Overall, it was a generally fuss free and enjoyable process.

Hi Maria,
You were a star to work with and it would be great to welcome you back to SA again in the future... Take care and wishing you all the best!
Cape Town South Africa · South Africa - Aug 14 - Aug 23, 2017
I was very impressed with the excursion and hotel bookings. As well as it Guide Ian, with Paradise Touring. He as extremely helpful and knowledgeable about our trip. I would highly recommend Kimkim and Ian for anyone I know traveling to South Africa. Thank you!!
Very easy to work with, and accommodating no matter how many times we asked him to revise our itnerary.

Hi Missy .. so glad you had a good time in SA and was a pleasure working with you! I hope you make it back to Southern Africa again in the future !