Kimkim Trip Reviews for South Africa

4.9
Based on 126 ratings
Read 126 verified reviews by travelers who booked their trip to South Africa on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing!!
South Africa | Feb 26 - Mar 3, 2024

Constance
Constance N.
Los Angeles, CA | Reviewed on Mar 18, 2024

We had a fabulous time the accommodations were vastly diffferent but it made it an even more of an experience. We loved it.. we will use KImkim again..

Local specialist: Petru van Zyl

Wonderful one week family trip to South Africa
South Africa | Feb 17 - Feb 24, 2024

Brian
Brian G.
Kensington, NY | Reviewed on Feb 25, 2024
Wonderful trip to South Africa, gorgeous country, we were able to accomplish so much in one week thanks to Lucy's planning. Our guide in Capetown, Ben, was terrific about being flexible and optimizing our time there. Read more

Wonderful trip to South Africa, gorgeous country, we were able to accomplish so much in one week thanks to Lucy's planning. Our guide in Capetown, Ben, was terrific about being flexible and optimizing our time there.

Hotel Reviews
Gorgeous George Hotel
Cape Town
Authenticity & Character
Great unique style and vibe
Location
Downtown can be a little dodgy at night, so wasnt great location for family
Staff
Cleanliness & Comfort
Kapama River Lodge
Hoedspruit
Authenticity & Character
Location
Staff
Some staff were learning (mainly food service), suspect that will improve
Cleanliness & Comfort
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Feb 26, 2024

Hello Brian,

We're incredibly grateful you took a moment to share your feedback with us. It's wonderful to hear that you and your family had an unforgettable holiday experience with us. We hope you're feeling at home again, although we secretly wish you're missing our South African adventures just a little!

Warm regards,
Salty Travel

Great vacation
South Africa | Jan 27 - Feb 3, 2024

R
Ravi R.
Redwood City, CA | Reviewed on Feb 08, 2024
Esther did an amazing job of coming up with a great itinerary and location. Very easy to work with and she knows what is best for the customer. Read more

Esther did an amazing job of coming up with a great itinerary and location. Very easy to work with and she knows what is best for the customer.

Hotel Review
Mhondoro Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Feb 09, 2024

Hey Ravi, thanks so much for the great review! I really enjoyed planning this trip with you and so glad to hear you had a great time :-)

Kimkim review
South Africa | Jan 29 - Feb 7, 2024

D
Denise O.
Keller, TX | Reviewed on Feb 08, 2024
Positive thoughts regarding using Kimkim would be the ability to review the itinerary prior to booking.
Things needed for improvement: Utilizing travel agents with experience agents who will be knowledgeable and clear concise with the ability to take initiative in providing the client needs. For instance, if you have three travel destinations with plane changes then take the initiative to find out the appropriate luggage allowance and make suggestion on packing for trip. If the hotels...
Read more

Positive thoughts regarding using Kimkim would be the ability to review the itinerary prior to booking.
Things needed for improvement: Utilizing travel agents with experience agents who will be knowledgeable and clear concise with the ability to take initiative in providing the client needs. For instance, if you have three travel destinations with plane changes then take the initiative to find out the appropriate luggage allowance and make suggestion on packing for trip. If the hotels are booked by the agency asking the hotel what toiletries do you provide to reduce the amount of items being brought. The agency taking the initiative to assure whatever tour company they choose to work with are on the same page as what was explained to the client. Our tours were amazing once started but there were confusion with both Cape town tour company and Zimbabwe tour company. With a great travel agency taking that extra little time to assure everything runs smoothly gives the clients an ease and the ability to enjoy their expensive vacation. Thanks.

Hotel Reviews
South Beach Camps Bay Boutique Hotel
Cape Town
Authenticity & Character
Location
O
Staff
Cleanliness & Comfort
Nkosi Guest Lodge
Victoria Falls
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chobe Princess Small Luxury Houseboat
Kasane, Botswana
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival Day aboard the Chobe Princess
Arrival Day aboard the Chobe Princess
Chobe River - Namibia Side
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Cruise - Signature Deck
Sunset Cruise - Signature Deck
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Cape Peninsula Tour
Cape Peninsula Tour
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Day two on Chobe Princess
Day two on Chobe Princess
Chobe River - Namibia Side
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day City Tour, Robben Island & Table Mountain
Full Day City Tour, Robben Island & Table Mountain
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Boma Dinner and Drum Show
Boma Dinner and Drum Show
Victoria Falls
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Through the eye of an elephant
Through the eye of an elephant
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Tour Victoria Falls
Tour Victoria Falls
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Feb 12, 2024

Hi Denise and Gloria,

I believe you had an amazing trip.

We apologize for any inconvenience caused by the confusion with luggage allowances and late pick-up for one of your day tours. Rest assured, we do send detailed packing lists and flight luggage allowance information beforehand.

We understand the importance of experienced travel agents and proactive communication with tour companies, I hope the partial compensation makes up for the late pick up on your day tour.

I hope to have the opportunity to welcome you back for a seamless journey in the future.

Warm regards,
Steph

Amazing customer service!
South Africa | Nov 27 - Dec 9, 2023

E
erin s.
Ashburn, VA | Reviewed on Feb 07, 2024
We really enjoyed our first trip to South Africa. Bernice was amazing to work with and super responsive throughout the entire process. The level of customer service was excellent- Bernice or her co-workers would follow up to make sure transfers were on time and that we were taken care of during our stay and even left gift packages to help us celebrate our wedding anniversary. Our trip to the winelands was amazing and the 2 lodges she picked for our safaris in Kruger National Park (pondoro... Read more

We really enjoyed our first trip to South Africa. Bernice was amazing to work with and super responsive throughout the entire process. The level of customer service was excellent- Bernice or her co-workers would follow up to make sure transfers were on time and that we were taken care of during our stay and even left gift packages to help us celebrate our wedding anniversary. Our trip to the winelands was amazing and the 2 lodges she picked for our safaris in Kruger National Park (pondoro and lion sands river lodge) exceeded our expectations. We will definitely use KimKim for our next trip.

Local specialist: Bernice Vorster

Incredible South African Adventure!
South Africa | Jan 19 - Jan 30, 2024

Sydney
Sydney B.
Denver, CO | Reviewed on Feb 04, 2024
Anna-Marie and her team were absolutely incredible! They made scheduling a breeze and we never had to worry about any miscommunication. Booking was easy and Anna-Marie was always available during our trip to answer any of our questions. She even made a point to come meet us in person one of the days of our trip! I highly recommend her and her team to anyone looking to book a trip through kimkim and especially anyone looking to book a trip to South Africa. Read more

Anna-Marie and her team were absolutely incredible! They made scheduling a breeze and we never had to worry about any miscommunication. Booking was easy and Anna-Marie was always available during our trip to answer any of our questions. She even made a point to come meet us in person one of the days of our trip! I highly recommend her and her team to anyone looking to book a trip through kimkim and especially anyone looking to book a trip to South Africa.

Hotel Reviews
Oude Werf Hotel
Stellenbosch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
One Marine Drive Boutique Hotel
Hermanus
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tree House Boutique Hotel
Cape Town
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Umkumbe Bush Lodge
Sabie Park
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-Day Wine Tour
Full-Day Wine Tour
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
E-Biking in the Winelands
E-Biking in the Winelands
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Cape Peninsula & Penguins
Cape Peninsula & Penguins
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
A Day in the Kruger Bush with Two Private Game Drives
A Day in the Kruger Bush with Two Private Game Drives
South Africa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayak with Penguins
Kayak with Penguins
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at GOLD Restaurant
Dinner at GOLD Restaurant
Cape Town
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Feb 05, 2024

Hello Sydney

Thank you for the lovely review. It was a great pleasure to help you plan this trip. You and Kathleen very amazing travelers to work with. I am so happy that I got to meet you.

Warm greetings
Anna-marie

Amazing Time in Africa!
South Africa | Jan 19 - Jan 30, 2024

Kathleen
Kathleen W.
Smyrna, GA | Reviewed on Feb 03, 2024
We had the most amazing time thanks to Anna Marie and her team! Steph with Earthstompers was such a fantastic guide as well. All of the activities selected were such fun. The pace of the trip was perfect with blocks of free time scattered throughout. It was a treat to get to meet Anna Marie in person at one of the wine tastings. The ebiking was a bit of a challenge for me but I appreciated the opportunity. I loved Gold restaurant and getting to try so many different kinds of food. Each of our... Read more

We had the most amazing time thanks to Anna Marie and her team! Steph with Earthstompers was such a fantastic guide as well. All of the activities selected were such fun. The pace of the trip was perfect with blocks of free time scattered throughout. It was a treat to get to meet Anna Marie in person at one of the wine tastings. The ebiking was a bit of a challenge for me but I appreciated the opportunity. I loved Gold restaurant and getting to try so many different kinds of food. Each of our accommodations were perfect and so cute. All the rooms were clean and beautiful. The one in Hermanus had the most amazing view and Oude Werf was a palace! Overall it was a phenomenal first taste of Africa!

Hotel Reviews
Oude Werf Hotel
Stellenbosch

The room was gorgeous and palatial! I really enjoyed the dining area as well!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
One Marine Drive Boutique Hotel
Hermanus

The view here was incredible!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tree House Boutique Hotel
Cape Town
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Umkumbe Bush Lodge
Sabie Park

This was such a neat experience! First time staying in a place like this and it was great! Had everything needed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner at GOLD Restaurant
Dinner at GOLD Restaurant
Cape Town

This was such a neat dinner. The food was delicious and the entertainment was so fun!!

Stanford River Cruise
Stanford River Cruise
South Africa

This was a nice leisurely activity, very low key. I do think it was for more of a mature crowd but we still had a good time.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Wine Tour
Full-Day Wine Tour
South Africa

The full day wine tour was a good time. The three wineries we went to were absolutely gorgeous. The wines were delicious. The restaurant we went to for lunch in town wasn’t the greatest but it was a nice view.

Quality of Experience
Guides, Drivers and Staff
Transport
E-Biking in the Winelands
E-Biking in the Winelands
South Africa

The activity itself was a good challenge. It did seem more of a mountain biking activity-a little tougher than expected.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak with Penguins
Kayak with Penguins
South Africa

This was such a neat way to start the trip! The weather was perfect and it was a cool outing in the water and being so close to seals and penguins.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Feb 05, 2024

Hello Kathleen

Thank you very much for the lovely review and the very helpful feedback. We enjoyed planning this trip with you. You and Sydney were two amazing travelers, and I am so happy that I got to meet you in person.

Warm greetings
Anna-marie

Amazing trip and excellent communication. I p...
South Africa | Jan 20 - Jan 29, 2024

S
Su M.
Romeoville, IL | Reviewed on Jan 31, 2024
Amazing trip and excellent communication. I plan to use them again to plan another trip! Read more

Amazing trip and excellent communication. I plan to use them again to plan another trip!

Hotel Review
Kruger Shalati Train on the bridge
Kruger National Park, Skukuza

This is an amazing experience and I would come back again just to stay here for the experiences!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Feb 01, 2024

Hello Su

Thank you very much for the great review. We loved planning this trip for you. All of you were very appreciative and great travellers to work with. It would be great if you can come back to Africa one day.

Warm greetings
Anna-marie

So easy to form your perfect trip with their ...
South Africa | Jan 20 - Jan 29, 2024

Christopher
Christopher F.
Bellwood, IL | Reviewed on Jan 30, 2024

So easy to form your perfect trip with their help and guidance. Any modifications you want are easily done. And they are very responsive and easily available to you at all times. Highly recommend !

Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Feb 09, 2024

Hello Christopher

Thank you very much for the great review. It was such a pleasure to plan this trip for all of you. All of you were always quick to reply, which made it a huge joy to make this holiday a reality for you. I do hope that all of you will come back one day for another visit.

Warm greetings
Anna-marie

Esther’s help was invaluable from start to finish
South Africa | Jul 6 - Jul 19, 2023

Lizzie
Lizzie C.
United Kingdom | Reviewed on Jan 09, 2024

We unfortunately had to cut our two week trip very short due to a family tragedy but Esther was an amazing travel agent. She meticulously planned our trip and thought about everything and for the few days we’ were there was very responsive when we were in country. Even after we had to cut our trip short she helped us with our insurance claim. I really wish we had been able to complete the rest of the wonderful trip she planned and can’t recommend her enough.

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jan 10, 2024

Hi Lizzie
Thank you so much for your wonderful review! It was devastating that this tragedy happened while you were so far away from home. I hope you will be able to experience the rest of South Africa some day!

A marquee trip.
South Africa | Dec 22 - Jan 1, 2024

Christopher
Christopher H.
Chicago, IL | Reviewed on Jan 05, 2024
A marquee trip. Our biggest concern now is that we will never have as good of a vacation ever again.
In regards to kimim; Esther made it very easy to plan a trip that we found overwhelming. All of our activities, and transportation handled and executed flawlessly. Our preferences address, and planned for to ensure the trip delivered everything we wanted from our travel budget. Kagiso and Lucy were our mom's in country, their advice, insight, and quick responses took all the stress out of...
Read more

A marquee trip. Our biggest concern now is that we will never have as good of a vacation ever again.
In regards to kimim; Esther made it very easy to plan a trip that we found overwhelming. All of our activities, and transportation handled and executed flawlessly. Our preferences address, and planned for to ensure the trip delivered everything we wanted from our travel budget. Kagiso and Lucy were our mom's in country, their advice, insight, and quick responses took all the stress out of travel. They were friendly and seamed genuinely interested in how things were going and what kind of experiences we were having
In regards to specific events/vendors.

We found the hop on hop off bus easy, informative, and comprehensive in Cape town (blue line)

The botanical garden was nice. Worth seeing, but would have been nice to know that it was part of our cape point tour.

Cape point was really very good; penguins really delivered, which was lucky because of the fires. Our driver found a back way to ensure we got to hit this spot, and stayed late to drop us at a pharmacy- very nice man

On Dec25th our transfer driver stayed an hour longer than expected when the restaurant took longer with our food than is usual. Nice guy

The hotel in cape town had an incredible view of table mountain, and was so close to restaurants and shopping, it was ideal

Our hotel in Franshoek also had an incredible view of mount Rochel. I stared at the sunset for what felt like an hour watching the clouds swirl. The service and food were excellent, the location ideal to experience the city. They did some some trouble with the pipes, and the smell of pipe cleaner. But we just covered the drains, and aired out the room before going to sleep

I have already written about the bikes n wines guide Eon, but to reiterate, he went over and above, even so far as to ride through injury (we did not tell him to do that)

In Hoedsrpuit. our canyon tour guide Jason, was very candid about his life and growing up in S. Africa, one of the more interesting conversations we had. And he pushed ot make sure we saw everything possible with the time provided

Our first hotel was in a private game reserve that we could walk through- unbelievably nice. We woke up to a waterbuck outside our window. The kind of thing we didn't even know was possible/existed. Had some incredible walks.

Kapama is the ultimate destination. The pinnacle of the trip. We cried. We loved the staff, we loved the animals, we had the most incredible time. We will be talking about it for the rest of our lives.

Hotel Review
Kapama Buffalo Camp
Hoedspruit

perhaps the best place on the planet

Authenticity & Character
The people, the "tents" and the easy friendships
Location
so conveniently located close to the airport. Also a large property with larger trees making for a very entertaining experience
Staff
Hancho and Thulani
Cleanliness & Comfort
Never had such a well maintained room. Bed was incredible, everything I needed at my fingertips. Luxurious and fun.
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jan 06, 2024

Hi Chris, thanks so much for the fantastic review and your extensive feedback. This is incredibly helpful for us! We are so glad you enjoyed your trip!

Esther, Kagiso, and Lucy were all so amazing!...
South Africa | Dec 22 - Jan 1, 2024

S
Stephanie O.
Chicago, IL | Reviewed on Jan 05, 2024
Esther, Kagiso, and Lucy were all so amazing! I don't think our trip to South Africa would have ever actually happened without their guidance and advice and expert itinerary. They were incredible and so is South Africa. They handled all of the overwhelming details, which left us to get to simply sit back and enjoy where we were and the incredible opportunity we had. They were often like our "moms" checking in just enough, but not too much, showed interest in our trip, and provided much... Read more

Esther, Kagiso, and Lucy were all so amazing! I don't think our trip to South Africa would have ever actually happened without their guidance and advice and expert itinerary. They were incredible and so is South Africa. They handled all of the overwhelming details, which left us to get to simply sit back and enjoy where we were and the incredible opportunity we had. They were often like our "moms" checking in just enough, but not too much, showed interest in our trip, and provided much needed advice throughout the trip. It was so helpful and reassuring to know we had expert advocates with us. All of the accommodations were clean, safe, and in good locations with helpful and friendly staff. I am sure we will be using kimkim again on future trips. The only bad part about this trip is now wondering how on earth we'll top it, guess we'll have to go back!

As for reviewing South Africa: I can't possibly say enough good things about this country other than what one local said while we were there "It's like cake, and everyone wanted a slice"

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jan 08, 2024

Hi Steph, this is so amazing to hear, thanks for your wonderful feedback and we hope to see you again! South Africa is so diverse, we have definitely not exhausted the variety of experiences yet ;-).

A once in a lifetime South African experience
South Africa | Dec 18 - Dec 30, 2023

Jeanine
Jeanine B.
Farmers Branch, TX | Reviewed on Jan 02, 2024
We had a once in a lifetime experience visiting South Africa thanks to kimkim, our local specialists Bernice and Lucy, and the service providers throughout our 2-week stay! Our trip gave us so many memories. First, I must say that Bernice and Lucy were extremely responsive, helpful, and patient with us (it was our first time using kimkim and going to South Africa). They helped me plan an action-packed itinerary and make short notice adjustments during the trip when needed (be prepared for... Read more

We had a once in a lifetime experience visiting South Africa thanks to kimkim, our local specialists Bernice and Lucy, and the service providers throughout our 2-week stay! Our trip gave us so many memories. First, I must say that Bernice and Lucy were extremely responsive, helpful, and patient with us (it was our first time using kimkim and going to South Africa). They helped me plan an action-packed itinerary and make short notice adjustments during the trip when needed (be prepared for unforeseen weather, inconsistent Uber availability, or other possible surprises). We saw the most breathtaking landscapes in the Blyde River Canyon Panorama. We observed all of the big 5 safari animals and had a super spectacular team at the Singita Lebombo lodge, especially our host Andrew, guide Solomon, tracker Andrew, and server Victor. We also visited Robben Island, wandered the V&A Waterfront, and had delicious South African cuisine. The Kimkim app design sometimes made it hard to see parts of the itinerary which caused some confusion, but I plan to use kimkim again and would love to work with Bernice and Lucy for the next chance we have to travel to South Africa!

Hotel Review
Singita Lebombo Lodge
Kruger National Park

Our visit to Singita was hands down the best part of our trip. First, the lodge was magnificent! We loved how it was set in nature, and how meticulously stocked our rooms were. Anytime we thought of something we needed like silverware or we forgot like a South African power adapter, it was right in the room, complete with robes, safari hats, insect repellent, beverages, snacks, and so much more. We wish we had taken advantage of the spa, the pool, or other activities when we weren’t on game drives, eating, sleeping, or at the gym, but there is only so much you can do while jet lagged. Second, the Safari was all you could ask for! We observed all of the big 5 safari animals (plus hippos, hyenas, kudus, impalas, eagles, turtles). Third, we had a super spectacular team, especially our host Andrew, guide Solomon, tracker Andrew, and server Victor. There was an incident where our personal luggage trolleys were detached from our checked bags by airport workers in Johannesburg and did not arrive with our luggage when we landed at Skukuza airport. Our host Andrew was always very gracious, and even made sure our luggage was tracked down, flown to Skukuza, and delivered to our room at the lodge by the next day. Our server Victor was always so gracious in satisfying all of our culinary desires. I have no idea how, within a day, he was able to recall all of our individual tastes and preferences down to the type of milk for my coffee (almond). He was always friendly when we wanted to chatter, but never too imposing when we wanted to quietly enjoy drinks during the sunset. Our guide Solomon kept us laughing while searching for the animals we wanted to see and staying within respectful distance on every single game drive. His knowledge of so much biodiversity was so impressive and gave so much respect for the expertise that a guide needs to have. Solomon also made an extra effort to keep our teenager son engaged and curious about his surroundings (while he was recovering from jet lag on his first international trip and wifi withdrawal at the same time). Our tracker Andrew was so attentive to us and informative about the broader cultural relationship of Singita to the environment and community. His passion for what he does and what it means to him personally really stood out to us. We also liked how he shared stories about how he grew up and what he thinks about life, which gave an extra special touch to our game drives. We absolutely loved our stay at Singita and wish we had even more time!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bernice Vorster
Bernice
Bernice Vorster
Local specialist in Johannesburg, South Africa | Replied on Jan 03, 2024

Hello Jeanine, Eugene & Cameron,
Thank you so much for visiting my home country!
I am so glad you had a wonderful trip and I can't wait to welcome you back one day for another trip, I had a lot of fun creating your trip for you!! And thank you for sharing some photos of the trip they are always nice to see 😊
Warm regards from sunny South Africa,
Bernice

Wonderful family trip to Cape Town & Safari
South Africa | Dec 23 - Dec 30, 2023

J
John C.
Newton, MA | Reviewed on Jan 01, 2024
We had a wonderful family trip to Cape Town and safari. Petru arranged the hotel, safari lodge, drivers and guides, and in-country air flights. She really listened to our priorities and was very flexible and responsive with arrangements. The hotel in Cape Town was excellent, wonderful location, nice rooms, good food, great for our 3-generation family of 7 adults and teens. The Senalala safari lodge was everything we could have wanted, with a great guide (Gina), fantastic animal viewing... Read more

We had a wonderful family trip to Cape Town and safari. Petru arranged the hotel, safari lodge, drivers and guides, and in-country air flights. She really listened to our priorities and was very flexible and responsive with arrangements. The hotel in Cape Town was excellent, wonderful location, nice rooms, good food, great for our 3-generation family of 7 adults and teens. The Senalala safari lodge was everything we could have wanted, with a great guide (Gina), fantastic animal viewing (we got all the Big 5 in 3 days with some extra special viewings of family groups, leopard/hyena food contest, etc.), terrific meal (including special consideration for several allergies and our youngest, a choosy eater), well organized daily schedule, rooms that were better than almost any hotel, and a view of a watering hole that treated us to several visitors. Would recommend to anyone.

Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Replied on Jan 09, 2024

Hi John,
Thanks so much for taking the time to write this review. It was a pleasure to assist you arranging your holiday with your family. I am delighted to hear that all went well and that you have so many memories to cherish of South Africa whilst in Cape Town and on safari.
So glad that you were looked after in both locations you stayed at.
Best wishes and thanks again for your feedback.
Kind regards, Petru

South Africa honeymoon
South Africa | Dec 12 - Dec 22, 2023

W
Wll O.
Singapore | Reviewed on Dec 23, 2023

Hi Esther and team, thank u so much for such a well coordinated travel itinerary. Hand on heart wouldn’t have asked for a better travel planner. We enjoyed our honeymoon very much and South Africa will always leave special place in our heart. Will definitely recommend my friends to you. Thank u ☺️

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Dec 23, 2023

Thank you so much, it was such a privilege to plan this special trip together with you and we are thrilled that you enjoyed your South African Honeymoon!

We planned our honeymoon/first anniversary tr...
South Africa | Nov 26 - Dec 3, 2023

Soumya
Soumya P.
Chicago, IL | Reviewed on Dec 14, 2023
We planned our honeymoon/first anniversary trip through Kimkim, and our main contact was Anna. Working with her was absolutely fantastic. Coming from the USA, we had a special request for a photoshoot on our anniversary Anna and her team went above and beyond to ensure we have the best photographer in town. Even before we arrived, we faced visa issues, but Anna and her team provided incredible support, assisting us with the paperwork. They were incredibly accommodating to all our... Read more

We planned our honeymoon/first anniversary trip through Kimkim, and our main contact was Anna. Working with her was absolutely fantastic. Coming from the USA, we had a special request for a photoshoot on our anniversary Anna and her team went above and beyond to ensure we have the best photographer in town.

Even before we arrived, we faced visa issues, but Anna and her team provided incredible support, assisting us with the paperwork. They were incredibly accommodating to all our requests. It felt like having friends looking out for us. Throughout the entire trip, we didn't encounter any issues. I genuinely hope their business goes global because we'd love to book with them again for future travels.

Big thanks to Radheeka for making Cape Town unforgettable and to Corlia for smoothly handling our transportation in Jo'burg. Your personal touch and efficiency made our trip extra special. Much appreciated!

Hotel Reviews
Simbavati Hilltop Lodge
Hoedspruit
Authenticity & Character
Staff
Cleanliness & Comfort
Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge
Cape Town

AC was not effective

Authenticity & Character
Location
Staff
Cleanliness & Comfort
VOCO Hotel Rosebank
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Soweto Bicycle, Walking, or Tuk-Tuk Tour with Traditional Lunch in Outdoor Kitchen
Soweto Bicycle, Walking, or Tuk-Tuk Tour with Traditional Lunch in Outdoor Kitchen
Johannesburg
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner at GOLD Restaurant
Dinner at GOLD Restaurant
Cape Town
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Dec 15, 2023

Hello Soumya

Thank you so much for the amazing review. It means a lot to us.
You and Sunil were amazing travelers, and we loved planning this trip with you. I am very happy that I got to meet you, and it did feel like meeting up with friends.

Warm greetings
Anna-marie

Overall very good arrangement by Kim Kim.
South Africa | Nov 26 - Dec 10, 2023

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Supriya M.
Cheektowaga, NY | Reviewed on Dec 11, 2023
Overall wonderful arrangement by Kim Kim. . We had a great trip. Cape Town hotel and sightseeing was excellent. The Safari experience at Tambamati reserve was outstanding, Khaya Ndhvu was very good, and Rhinopost was OK.
All Vooma Transfers and drivers were outstanding.
Read more

Overall wonderful arrangement by Kim Kim. . We had a great trip. Cape Town hotel and sightseeing was excellent. The Safari experience at Tambamati reserve was outstanding, Khaya Ndhvu was very good, and Rhinopost was OK.
All Vooma Transfers and drivers were outstanding.

Hotel Reviews
Southern Sun The Cullinan
Cape Town
Authenticity & Character
Location
Near convention center
Staff
Cleanliness & Comfort
Thabamati Luxury Tented Camp
Kruger National Park

Outstanding facility. Warm hospitality and Great game viewing really up close.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rhino Post Safari Lodge

Facility Not well maintained. Staff was very average Rangers was good Food was great Overall experience- just Ok. Would not recommend to friends

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cabins need major update and maintenance
Khaya Ndlovu Manor House
Hoedspruit

The facility is an interesting lodge, combining traditional features with modern touches. The rooms were somewhat faded and earned in my opinion 3 stars, not 4 stars. A standout was the food which was excellent.

Authenticity & Character
The food
Location
Staff
Very accommodating.
Cleanliness & Comfort
The infrastructure needs updating and in some cases repairs.
Activity Reviews
Cape Peninsula Tour
Cape Peninsula Tour
Cape Town

Guide and Driver Hendricks was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Thabamati Luxury Safari Camp Safari Days
Thabamati Luxury Safari Camp Safari Days
Timbavati Game Reserve

Excellent in every respect. ranger Charlie and Tracker Oscar were outstanding and a delight and a wealth of information and knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly from Hoedspruit to Johannesburg
Fly from Hoedspruit to Johannesburg
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Panorama Tour
Full Day Panorama Tour
South Africa

Guide and Tracker were very good.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Game Drive in Kruger National Park
Sunset Game Drive in Kruger National Park
Kruger National Park

Andrew and Marika were good. But not going into the bush diminishes the overall game viewing experience

Quality of Experience
Guides, Drivers and Staff
Transport
Game Drives at Rhino Post
Game Drives at Rhino Post
Kruger National Park

Andrew and Marika were good.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day City Tour, Robben Island & Table Mountain
Full Day City Tour, Robben Island & Table Mountain
South Africa

Excellent driver and tour guide, Henryk.

Quality of Experience
Guides, Drivers and Staff
Henryk
Transport
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Dec 17, 2023

Hi Supriya,
I'm so happy that you had a great time! Can't wait to welcome you back in South-Africa,
Steph

AMAZING trip for 2 of us
South Africa | Nov 22 - Dec 1, 2023

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Yin Ling K.
Singapore | Reviewed on Dec 03, 2023
I travelled with my close friend and kinda had a budget going on this trip. Quote made by other aganecies were all pretty steep. Esther made our trip possible by providing necessary changes to become our personalised trip. Both of us were quite worried for the trip, especially safety wise. We really enjoyed the services, including Kagiso and Lucy's contact, even though we didn't meet them. Be it before when we were preparing to when we are travelling, they were always in contact till the day... Read more

I travelled with my close friend and kinda had a budget going on this trip. Quote made by other aganecies were all pretty steep. Esther made our trip possible by providing necessary changes to become our personalised trip. Both of us were quite worried for the trip, especially safety wise. We really enjoyed the services, including Kagiso and Lucy's contact, even though we didn't meet them. Be it before when we were preparing to when we are travelling, they were always in contact till the day we depart. The transit from places to places were seamless. We felt really welcomed and assured through the trip. Thank you so much!

Hotel Reviews
The Onyx Hotel
Cape Town

The room was great! The receptionist was even better! We felt so welcomed for those few days. We were always greeted as we go in and out the hotel. They do make sure your stay or rest would be at its best too. But the area doesn't seem to have much going on. Waterfront was just 10mins away. Didn't manage to use the facilities in the hotel. The view from the room itself has Table Mountain in the background! Bed and pillow were all comfy too. Very spacious and clean!

Authenticity & Character
Location
Staff
There were 2 that made a huge impression. The one who helped to check in and the one we spoke to last the day before we left. Unfortunately I didn't manage to get their names. But I do remember their cheerful friendly smiles :)
Cleanliness & Comfort
Washroom was very clean!
Simbavati Hilltop Lodge
Hoedspruit

It was amazinggggg. Stayed for 2 nights amd wished we could stay longer. We were so well fed and game drives were all exciting! The services were really were the best I had. The view from the lodge was so good that I could see all the wild coming to the waters in such heat.

Authenticity & Character
Location
Staff
Thank you both Danielx2 and Clement!They were so knowledgable! We learnt alot through the trip!
Cleanliness & Comfort
All things required are provided and all you need is just be there, enjoy and relax.
Pioneers Victoria Falls
Victoria Falls

Everything was going great till the time I was going to bed. We felt welcomed and things were explained to us in details before checking in. I was glad to see mosquitoes net being provided in the room. We weren't told that there would be another small room in our room itself and was pretty shocked to see two extra beds in the dark room as we opened it. Spooked us a little at night and the mirror was just right in front of our bed with the small room's door in sight. When I flipped the blanket all I see is black dots like somebody stepped on with muddy shoes. I was really unhappy and called the reception for a change. All we got was two flat sheets with no service to change those dirty sheets. We had to rip out the dirty sheets ourselves. The new ones aren't exactly clean as well. The corners of it were stained. We didn't have much energy at that time so we just lay the cleanest side over. Pillows were bad too. The first night was pretty hot even though we had the aircon full blast. Fan is creaky and noisy too. We had the most unpleasant sleep. Toilets are fine and clean, all things provided. The walls can be a lil more soundproof or if you like nature, it might not bother you. But lightsleepers might have issues with it. The pools were not visually clean so we didn't use them. Food was great though, plenty of choices. Place out from the room itself was quite well maintained, comfortable. Hopefully room slippers can be provided too. Area is near to vic falls. Didn't explore outside the accomadation so not so sure about the location.

Authenticity & Character
Location
Near to vic falls
Staff
The houseleeping staff should check those sheets while changing.
Cleanliness & Comfort
Sheets not clean. Pillows can be better. Not too soft which doesn't support. Pool can be cleaner.
Nut Grove Manor

We only had a night stay before transiting to MQP flight to Vic Falls. The room is very spacious and the manor as most things provided. We didn't explore out from the manor but we didn't see much things going on and don't feel safe enough to go out from it. There are plenty of mosquitoes as we dine in their restaurant but the food was great. The bed was hard though.

Authenticity & Character
Location
I am not so sure what you can do here because I really don't see anything as we drove in. The long drive from our last sightseeing really makes a problem but we were very close to the airport.
Staff
Cleanliness & Comfort
VOCO Hotel Rosebank

Gugu was really welcoming! She helped us with the check in and informed us the safety around the area. Even though it was just a night stay, we really had a good one. Breakfast was perfect too! I would stay here again if I'm back!

Authenticity & Character
The room itself and lobby. Never seen such a pretty decorations.
Location
Staff
Gugu
Cleanliness & Comfort
Just looking at the sun rays in our room as we checked in was so warm and comfy.
Activity Reviews
Classic Table Mountain Tour
Classic Table Mountain Tour
South Africa

Didn't make it for the trip. Was only at the foot of the cable car. It'd be better with sunny weather.

Guides, Drivers and Staff
Transport
Guided Tour of Vic Falls
Guided Tour of Vic Falls
Victoria Falls

Area is quite self explanatory. The guide didn't really explain as the group member were all moving from point to point at different speed. Time was a lil too short and had not much time to explore the area on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Panorama Route & Blyde River Canyon
Full Day Panorama Route & Blyde River Canyon
South Africa

Distance was a lil too long for thre route. I don't think we experience the best we could. The guide wasn't really participating, more like just a driver? I guess it was because of the long journey as well. Places we go are pretty but the journey to them, not so much. The vehicle we were in was too old, very hot and we don't feel comfortable throughout the route.

Quality of Experience
the route
Guides, Drivers and Staff
was a safe driver but not a good guide. it seem he was there not for a choice.
Transport
the vehicle is too lousy
Cape Point Tour - Full Day
Cape Point Tour - Full Day
South Africa

The introduction and guide was great. Journey was smooth and enjoyable with Ulrich.

Quality of Experience
Guides, Drivers and Staff
Ulrich is an interesting guide!
Transport
Afternoon Cape Town City Tour
Afternoon Cape Town City Tour
Cape Town

Guide wasn't very engaging. The group of people travelling were not the best as well. Quite some waiting time around. It was our first tour in Cape Town and since we were still in good mood, didn't affect us that much as we did some self entertainment. The places of visit doesn't seem so exiciting as well. Weather was very cloudy and didn't manage to see most views either.

Quality of Experience
Guides, Drivers and Staff
The knowledge and stories to tell maybe? There were a lot of uncertainties as the guide spoke.
Transport
Came on time and safe travel throughout.
Foodies on Foot walking & tasting tour
Foodies on Foot walking & tasting tour
South Africa

I wasn't much of a drinker so I didn't really enjoy this area as much. But Stellenbosch is a pretty area itself, full or galleries and restaurants. Guide has quite a character and was quite interesting as she shared her knowledge. Food wise was going great, interesting to taste what the locals eat in the area. Stellenbosch wasn't big, so we realised we walked around and round the same places. 6 streets is all you need to recognise and get around.

Quality of Experience
Food
The red cuppocino and lamb samosa! Dessert was good too.
Guides, Drivers and Staff
Marlene is pretty cool and authentic. I like how she guides us in her unique way.
Transport
Sunset Cruise
Sunset Cruise
Victoria Falls

Hippos and crocs! The ones that we didn't see much during our safari game drives came visiting us during the cruise ride. The captain captures our attention pretty well, Grey served us well too. Plenty of food but not so much of sunset. The weather was cloudy and we quite missed the sun. There were quite some other cruise going on, so I guess the river really seemed very busy. Comparing other cruise, I'd say our crowd is good, not packed, which means chances of getting good pictures and less noise.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jan 06, 2024

Thanks so much for your wonderful feedback. It was a privilege planning this trip with you and your extensive report is incredibly valuable and helps us improve continuously!

Stephanie did a wonderful job in mapping my ...
South Africa | Nov 16 - Nov 22, 2023

M
M N.
Urbana, IL | Reviewed on Nov 26, 2023
Stephanie did a wonderful job in mapping my itinerary and coordinating all the points of contacts. Before my journey I was a bit nervous about how the trip would go. Honestly it went so smoothly that one can expect. She was thorough, up to the task and pleasant to communicate . She was always prompt to respond when I needed. I have enjoyed the company of my guide come tracker Mr Tebogo at Kruger Chalati and the driver Sam of Voomba transport. I would strongly recommend to use KIMKIM for... Read more

Stephanie did a wonderful job in mapping my itinerary and coordinating all the points of contacts. Before my journey I was a bit nervous about how the trip would go. Honestly it went so smoothly that one can expect. She was thorough, up to the task and pleasant to communicate . She was always prompt to respond when I needed. I have enjoyed the company of my guide come tracker Mr Tebogo at Kruger Chalati and the driver Sam of Voomba transport. I would strongly recommend to use KIMKIM for any trip to South Africa.

Hotel Reviews
Tangala Safari Camp
Hoedspruit

The accommodation was less than my expectations. The managerial Team - Jannette and Chris were nice and friendly. The room was clean but definitely needs an upgrade. Particularly floor, water faucets, and shower area, and toiletries. While the driver and the tracker are pleasant to interact with but the lack of professionalism and depth of knowledge are very much evident. The game drive vehicle needs a replacement. The cook was nice and showed eagerness to cater your needs. It is in a nice location just right at the heart of the bush where you are more accessible to the animals.

Authenticity & Character
See above
Location
Perfect location to explore the big five’s
Staff
Cleanliness & Comfort
Kruger Shalati Bridge House Suites

This house suites lived up to its name indeed. Situated in a beautiful landscape over the Sabi river. The staff, cooks, waiters, receptionists, and the guide come game driver - all are amazing, and professionals. , They were always eager to help and made every effort to get me comfortable. My guide Tebogo is knowledgeable, friendly, and respectful. He is one of the best guide I had in my trip. He has answered all the questions I had about the animal behavior and the jungle. His explanation regarding eco system balance between nature and species were noteworthy. Receptionist Mr Lucky and waitress Angela was delightful and pleasant. The both chefs came and see me in every meal I had there. They would inquire about the quality of the food and what I would like in my next meal. Overall I had a memorable experience in Chalati.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
528 Victoria Falls Guest House
Victoria Falls

The host family- Meredith, Paul and their son William are amazing people. They made me comfortable in every way possible. William helped me arrange Taxi for Boma Dinner and Drum Show. Meredith was eager to help me with my dinner preference and the cook she know well. Paul made sure that my river cruise dinner was booked properly. Their daughter made sure my ride is on schedule to get me to the airport and said good bye before I left.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
On Safari
On Safari
South Africa
Quality of Experience
The guide and tracker lacks knowledge on their subject matters and professionalism. It Explanation of the rules and expectations before the game drive would have been appreciated..
Guides, Drivers and Staff
They needs proper training on professionalism, and the deliverable knowledge of the subject. Not joking consistently when relevant questions being asked. Can clearly feel the insensitivity and knowledge gap.
Transport
The vehicle 🚗 s uncomfortable and rundown
Kruger Shalati Experiences
Kruger Shalati Experiences
South Africa

Pls check the comment made in the Chalati House Suites section.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Victoria Falls
Tour Victoria Falls
Victoria Falls

The guide was very informal and passive and not feel like enjoying his job. He only talks when you ask questions. Minimal information. No enthusiasm. Reluctant to be helpful. Did the bare minimum. We had only 3 people in the group.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Cruise - Signature Deck
Sunset Cruise - Signature Deck
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Dec 05, 2023

Hi Mohammed,

Your pictures are incredible.

Thank you for taking the time to write a review.
We value your feedback and would appreciate it if you could spare a moment to review us on Google or Facebook. Your reviews help others discover the unforgettable experiences we offer.
Google review - https://g.page/r/CaWlSTjpj6GREBM/review
Facebook review - https://www.facebook.com/saltytravelcpt

I will make sure the activities and lodges also receive the feedback.

I look forward to arranging your next trip to Africa. 

Stephanie

Namibia Adventure
South Africa | Nov 4 - Nov 18, 2023

Jay
Jay P.
United Kingdom | Reviewed on Nov 24, 2023
We travelled to Namibia as a family of 4 adults. I have an extremely busy life so to plan a trip like this is very difficult. Bianca planted the seeds of the adventure and have several iterations, we settled on a final plan. Bianca was very patient and responded quickly to any questions (we had plenty of them).
The trip was excellent. The accommodation she selected met the brief exactly....basic lodgings for the one nighters and more comfortable (upmarket) lodgings for the remainder. The...
Read more

We travelled to Namibia as a family of 4 adults. I have an extremely busy life so to plan a trip like this is very difficult. Bianca planted the seeds of the adventure and have several iterations, we settled on a final plan. Bianca was very patient and responded quickly to any questions (we had plenty of them).
The trip was excellent. The accommodation she selected met the brief exactly....basic lodgings for the one nighters and more comfortable (upmarket) lodgings for the remainder. The car rental company were also top notch.
All in all, we had a very memorable adventure and would love to visit Namibia again (with the help of Bianca of course).

Activity Review
Windhoek day on leisure
Windhoek day on leisure
Windhoek
Local specialist: Bianca Gersbach
Bianca
Bianca Gersbach
Local specialist in Cape Town, South Africa | Replied on Dec 07, 2023

Hello Jay and family,

Thank you for the wonderful feedback, and I am happy to hear that you all had a wonderful time! I have also just spent 12 days in Namibia again. It takes my breath away every time and there is still so much to explore!

It was a pleasure working with you to plan your family adventure. I hope to hear from you again in the future.

Best wishes,
Bianca