Kimkim Trip Reviews for South Africa

4.9
Based on 49 ratings
Read 49 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We had an amazing trip! With Deborah's coord...
South Africa | Sep 7 - Sep 23, 2022

J
JANICE T.
Highlands Ranch, CO | Reviewed on Sep 27, 2022

We had an amazing trip! With Deborah's coordination, expertise and knowledge, she blended our request for traditional African cultural experiences and off the beaten path adventures. We visited Johannesburg (Soweto, Cradle of Humankind, Sterkfontein Caves), Safari in Kruger Bush, Cape Town coastal tours (including lunch with Nicky Gibbs!), Paternoster (Penguins, lunch at Wolfgat), Cederberg, (Rock Art), Franschhoek (Wine Country), National Parks (both Western & Fossil), Victoria Falls, then... read more

We had an amazing trip! With Deborah's coordination, expertise and knowledge, she blended our request for traditional African cultural experiences and off the beaten path adventures. We visited Johannesburg (Soweto, Cradle of Humankind, Sterkfontein Caves), Safari in Kruger Bush, Cape Town coastal tours (including lunch with Nicky Gibbs!), Paternoster (Penguins, lunch at Wolfgat), Cederberg, (Rock Art), Franschhoek (Wine Country), National Parks (both Western & Fossil), Victoria Falls, then onto the Grand Finale on the Chobe River Boat. Transfers went smoothly, as with every hand-off to a new wonderful Tour Guide. Would highly recommend her to personalize your next adventure. We can’t thank her enough!

Local specialist: Deborah Smook

Garden Route tour with Steph
South Africa | Aug 28 - Sep 2, 2022

K
Kenneth D.
Houston, TX | Reviewed on Sep 05, 2022

The trip was great overall, Our guide, Steph, was fantastic. We changed a few items in the itinerary due to weather/cancellations & added a few unplanned activities. All of the hotels were great. Activities
Bettys bay - Stoney Point Penguins colony; Wilderness - canoeing/hike; Boutkans bridge bungee jump; Tsitsikamma National park hike; Plettenburg Bay skydive; Robberg nature areas hike; Knysna catamaran sunset cruise; whale watch tour; Oudsthoorn cango caves; meerkat viewing
read more

The trip was great overall, Our guide, Steph, was fantastic. We changed a few items in the itinerary due to weather/cancellations & added a few unplanned activities. All of the hotels were great. Activities
Bettys bay - Stoney Point Penguins colony; Wilderness - canoeing/hike; Boutkans bridge bungee jump; Tsitsikamma National park hike; Plettenburg Bay skydive; Robberg nature areas hike; Knysna catamaran sunset cruise; whale watch tour; Oudsthoorn cango caves; meerkat viewing

Hotel Review
One Marine Drive Boutique Hotel
Hermanus

Great location. Great service & amenities. Great breakfast

Authenticity & Character
Room, lobby
Location
walking distance to town
Staff
Welcome & overview
Cleanliness & Comfort
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Sep 05, 2022

Hello Kenneth

I am so happy you enjoyed the Garden Route with Steph. Our Garden Route partners are just the best and Steph really is an excellent guide which I am very happy to have matched with you. Thank you for mentioning all the activities you did as well - the Garden Route is ideal for adventures, which you clearly made the best of!
I did pass your review and your positive feedback on Whatsapp to Steph. It is always great to get good reviews as we do believe we give our all to make... read more

Hello Kenneth

I am so happy you enjoyed the Garden Route with Steph. Our Garden Route partners are just the best and Steph really is an excellent guide which I am very happy to have matched with you. Thank you for mentioning all the activities you did as well - the Garden Route is ideal for adventures, which you clearly made the best of!
I did pass your review and your positive feedback on Whatsapp to Steph. It is always great to get good reviews as we do believe we give our all to make sure you have a great time.
Thank you for trusting us with your trip and hope that you will visit our part of the world again.

Deb

Lovely Cape Town Excursion
South Africa | Aug 16 - Aug 23, 2022

Mike
Mike L.
Conyers, GA | Reviewed on Sep 01, 2022

Petru did a great job organizing the trip for us. She was responsive and available throughout the entire booking process as well as when we were in country. The accommodations and tours she arranged certainly exceeded our expectations! She was also happy to answer questions we had about South Africa in general and expectations for travel.

Noel was our guide, and we really enjoyed having a dedicated private guide for our time in Cape Town. He was personable and knowledgeable, and really... read more

Petru did a great job organizing the trip for us. She was responsive and available throughout the entire booking process as well as when we were in country. The accommodations and tours she arranged certainly exceeded our expectations! She was also happy to answer questions we had about South Africa in general and expectations for travel.

Noel was our guide, and we really enjoyed having a dedicated private guide for our time in Cape Town. He was personable and knowledgeable, and really tailored our daily experiences for us. When the weather didn't cooperate for an outdoor activity, he had great fallback options for us including museums and wine tastings. I recommend him to anyone visiting the Cape!

Hotel Reviews
The Victoria & Alfred Hotel
Cape Town

Awesome location in the waterfront. We had a beautiful view of the harbor and mountain, and plenty of restaurants, bars, and shops in easy walking distance. The rooms are updated and comfortable too, and the included breakfast was very nice. This was a very safe part of Cape Town with plenty of private security. Me and my wife felt comfortable walking around during the day and after dark.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rickety Bridge Country House
Franschhoek

The Manor House was beautiful. A very quaint bed and breakfast with only 3 guest rooms. It was very comfortable and quiet and we enjoyed being on the same property as the winery. Will certainly stay again.

Authenticity & Character
Location
Be prepared to take a taxi into town. The winery is great for drinks and lunch, but closes around 6 in the evening.
Staff
Cleanliness & Comfort
Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Reviewed on Sep 01, 2022

Hi Mike,
Thank you so much for taking the time to send us your feedback.
I am delighted to hear that you enjoyed your stay at the accommodations and that you were looked after by your guide on tour.
Thank you again!
All the best, Petru

Amazing Trip to South Africa
South Africa | Aug 13 - Aug 23, 2022

Brad
Brad P.
Canada | Reviewed on Sep 06, 2022

thank you Lize and the Kimkim team and our wonderful knowledgeable guides. Rehana and Leisel for a fantastic trip . The experiences from the hike up Table Mountain, Cape Tour and phenomenal Garden Route and all their suggestions made for unforgettable memories! First rate!

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in South Africa | Reviewed on Sep 06, 2022

Dear Brad,
Thank you for your wonderful review and positive comments.
I am delighted to hear that you enjoyed your trip and had a great time in South Africa!
Hope to see you return soon.
Best Wishes, Lize

This was our first time working with a travel...
South Africa | Jul 22 - Aug 5, 2022

Kenneth
Kenneth D.
Houston, TX | Reviewed on Aug 30, 2022

This was our first time working with a travel agent, so we went into it with apprehensions. Taf and her team were exceptional at planning out our trip, giving us a unique mix of experiences, and they were always there when we needed them - literally day or night. We thoroughly enjoyed our experience and look forward to working with Taf again! read more

This was our first time working with a travel agent, so we went into it with apprehensions. Taf and her team were exceptional at planning out our trip, giving us a unique mix of experiences, and they were always there when we needed them - literally day or night. We thoroughly enjoyed our experience and look forward to working with Taf again!

Hotel Reviews
The Maslow Hotel
Sandton
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kapama River Lodge
Hoedspruit

Amazing facility and equally amazing staff. The experiences at Kapama have set the bar high for every resort that we'll visit from here on out.

Authenticity & Character
Location
Staff
Really awesome and accommodating staff...
Cleanliness & Comfort
The Bay Hotel
Camps Bay, Cape Town

Felt a bit dated, but we enjoyed the location and beach views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
L'Ermitage Franschhoek Chateau
Franschhoek, Western Cape

Awesome location, views, and accommodations...

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Taf Chindove
Taf
Taf Chindove
Local specialist in South Africa | Reviewed on Aug 30, 2022

Dear Kenneth

Thank you for your kind words. It was so lovely to host your group and you were all wonderful to work with.

We look forward to welcoming you and your families again soon and showing you more that our continent has to offer.

Best Regards
Taf

Our trip was wonderful from start to finish. ...
South Africa | Aug 6 - Aug 13, 2022

Joanne
Joanne B.
Canada | Reviewed on Aug 17, 2022

Our trip was wonderful from start to finish. The hotel in Capetown was great and such a good location. Our guide Chris was fantastic. Some of the items listed to see we did not see and I was disappointed about some of those. I felt they should not have been listed if we actually could not get to see them because I chose this trip based on some of them. The things we did do were terrific.
The Nkorho lodge was another highlight - the food, services and amenities were wonderful and the safari... read more

Our trip was wonderful from start to finish. The hotel in Capetown was great and such a good location. Our guide Chris was fantastic. Some of the items listed to see we did not see and I was disappointed about some of those. I felt they should not have been listed if we actually could not get to see them because I chose this trip based on some of them. The things we did do were terrific.
The Nkorho lodge was another highlight - the food, services and amenities were wonderful and the safari experience was top notch.

Hotel Reviews
Nkorho Bush Lodge
Kruger National Park

Wonderful, wonderful, wonderful! I would chose this lodge again in a heartbeat!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Victoria & Alfred Hotel
Cape Town
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in South Africa | Reviewed on Aug 17, 2022

Hi Joanne,
Thank you so much for your detailed feedback, we appreciate it. I am happy to hear that you enjoyed your overall experience. The photos taken are beautiful! Especially of all the animals seen at Nkorho Bush Lodge. The feedback you send always provide us with clear insight and give a true reflection of your overall experience. We will take forward all the comments and criticism as it will help us to improve. We do know there is always room for improvement! Hope to be of assistance again in the near future.
All the best, Lize

Lize did a good job. Some suggestions in hin...
South Africa | Jul 20 - Aug 1, 2022

M
Mark D.
Draper, UT | Reviewed on Aug 04, 2022

Lize did a good job. Some suggestions in hindsight:
At Victoria Falls, I recommend doing both sides of the falls. Pioneer Lodge is very good. The trip to Chobe is very good.
At Cape Town our guide Mario was very good.
Tangala--the tents have no heat. The sleeping and shower were accordingly very uncomfortable. Guests should be made aware of that before hand; we were not.
Elephant Plains is a great property, but the wi-fi is very limited to the bar area--nothing in the rooms. ... read more

Lize did a good job. Some suggestions in hindsight:
At Victoria Falls, I recommend doing both sides of the falls. Pioneer Lodge is very good. The trip to Chobe is very good.
At Cape Town our guide Mario was very good.
Tangala--the tents have no heat. The sleeping and shower were accordingly very uncomfortable. Guests should be made aware of that before hand; we were not.
Elephant Plains is a great property, but the wi-fi is very limited to the bar area--nothing in the rooms. The quality of the wildlife viewing was good, but the quantity was lacking. The quantity at Chobe and Tangala was much greater.

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in South Africa | Reviewed on Aug 04, 2022

Hi Mark,
Thank you so much for your detailed feedback, we appreciate it. I am happy to hear that you enjoyed your overall experience. The feedback you send always provide us with clear insight and give a true reflection of your overall experience. We will take forward all the comments and criticism as it will help us to improve. We do know there is always room for improvement! Hope to be of assistance again in the near future.
All the best, Lize

Craig with Capey Tours in Capetown was amazin...
South Africa | Jul 4 - Jul 8, 2022

M
Martha B.
East Chattanooga, TN | Reviewed on Jul 18, 2022

Craig with Capey Tours in Capetown was amazing he made our trip even better with his knowledge of Capetown and fun personality

Eddy and Adolph at Chisomo went above and beyond to make our safari exciting and packed with a great variety of animals.

Lucy was so easy to work with on our entire trip and was very fast to respond to any query. I will definitely recommend Kimkim to family and friends our trip could not have been better short of staying another week.

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Reviewed on Jul 18, 2022

Thank you Martha for all the incredible feedback. We are so pleased that you had a great time! Thank you for the wonderful review.

Anniversary trip of a lifetime to Southern Africa
South Africa | Jun 24 - Jul 5, 2022

Kenneth
Kenneth R.
Merced, CA | Reviewed on Jul 12, 2022

Tafadzwa (Taf to us) Chindove was the generous genius that helped my family plan and execute our life changing trip to Southern Africa. It was the 50th anniversary of our marriage, the high school graduation of our oldest grandchild, the 15th wedding anniversary of one of our children and so much more to celebrate that the trip just had to be perfect. It exceeded all of sour expectations.

There were 22 of our family on that trip. My wife and I, all four of our kids and spouses and all of... read more

Tafadzwa (Taf to us) Chindove was the generous genius that helped my family plan and execute our life changing trip to Southern Africa. It was the 50th anniversary of our marriage, the high school graduation of our oldest grandchild, the 15th wedding anniversary of one of our children and so much more to celebrate that the trip just had to be perfect. It exceeded all of sour expectations.

There were 22 of our family on that trip. My wife and I, all four of our kids and spouses and all of our grandchildren ranging in age from 5 to 18. All along the way there were fascinating things for all of us to see and do. We had dinner in a world class restaurant on a Cape Town mountain top with great child care we got to interview ahead of time, we saw the good the bad and the ugly of Soweto, the creation wonder of the Kruger complex including 43 species we counted of animals including all of the “big 5” at Kapama reserve, the Victoria Falls in full bloom, and had dinner on a 19th century luxury steam train on our 50th in Zambia.

Everywhere we stayed we saw the magnificence of Africa. And Taf was right there the whole time. We modified things along the way and she was right there to pave the way. She arranged medical visits to out hotel when testing for travel to Zimbabwe was required, handled small issues of time changes and large matters of air flights with coolness and professionalism.

Taf and her team are all 5 star as far as my family are concerned and all of the adults are professionals used to efficiency and competency and in KIMKIM and Taf we found that in excess. We will always remember our days in Southern Africa and if we ever get the opportunity to return to this sweet land you can bet we will be in touch with Taf before all else.

Taf and her company Salty Travel are amount the best of the best and is affiliated with KIMKIM travel as the consultant for South Africa. We really trust KIMKIM. When traveling in the first world we often plan our own trips though we consult with KIMKIM on diversions into the second or third world areas, or on hard to reach or time constricted travel. We used them to plan trips to Turkey, last fall to Egypt and now to Africa. They are just the best. Period

Hotel Review
Kapama River Lodge
Hoedspruit

Maybe the best hotel destination we have ever experience and My wife and I are very well traveled. All inclusive resort in the Kruger wildlife complex of South Africa, we had two photo safaris daily and actually saw all of the big 5 (leopard, Cape buffalo, lion, rhino, and elephant) and 43 other identified species plus countless birds. Guides were all expert trackers and very knowledgeable about the habitats in the region. Food was superb, the spa was so relaxing after long days, service was actually so good it was embarrassing. We were son well taken care of and appreciated that it was truly hard to leave. My whole family (22) of us agree, we would definitely choose Kapama again, no question

Authenticity & Character
The architecture and decode were luxuriously authentic
Location
Animals everywhere you look. Even right outside the window
Staff
Almost tripped over folks wanting to serve.
Cleanliness & Comfort
See above
Local specialist: Taf Chindove
Taf
Taf Chindove
Local specialist in South Africa | Reviewed on Jul 12, 2022

Hi Kenneth

Thank you so much for your kind words and for sharing the highlights from your trip. I am delighted that you were able to create wonderful memories while celebrating these cherished milestones with your family.

As mentioned previously you were so patient and such an easy group to work with and I genuinely enjoyed planning your trip. I am glad you got to see the different facets our region has to offer. We are eager to welcome you again whenever you're ready!

All the best and warm regards to you all
Taf

When asked if we enjoyed our trip....Answer was "we are going to come back!"
South Africa | Jun 18 - Jul 1, 2022

Kim
Kim P.
Williamsburg, VA | Reviewed on Jul 18, 2022

Our trip was absolutely fantastic! IT was 2 weeks and we did so much. There were a few activities that had to change and we received communication way ahead of time. This is the second time I have used Kimkim Travel for trips and I will continue to use them. I was so please with how Lucy stayed in touch and responded quickly. This trip was only my youngest son and myself. We will be taking the entire family back after such a wonderful time we had. We WILL be contacting Lucy through... read more

Our trip was absolutely fantastic! IT was 2 weeks and we did so much. There were a few activities that had to change and we received communication way ahead of time. This is the second time I have used Kimkim Travel for trips and I will continue to use them. I was so please with how Lucy stayed in touch and responded quickly. This trip was only my youngest son and myself. We will be taking the entire family back after such a wonderful time we had. We WILL be contacting Lucy through KimKim.com again! We had a very detailed itinerary with rest days and were able to move things around if needed.

I loved the people in South Africa. I felt at home everywhere we went. I have way too many wonderful pictures, so picking one for this is NOT easy.

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Reviewed on Jul 18, 2022

Thank you Kim for taking the time to write a review. I am so pleased you had a fantastic time, cannot wait to help you plan your next adventure!

Lize is amazing, helpful, knowledgable, quick turnaround and fun to interact
South Africa | May 31 - Jun 8, 2022

A
ashish s.
Fremont, CA | Reviewed on Jun 10, 2022

The trip was fantastic. The suggestions were very good. We started communicating last minute with very little time left before our departure to cape town.
We didn't figure out the Kruger Safari and we are glad that we connected with Lize and booked our Kruger Safari experience and the Shark cage diving day trip through her.

She is super helpful, knowledgable and our go to person for another trip to SA in future.
Thank you Lize once again, you are awesome!
read more

The trip was fantastic. The suggestions were very good. We started communicating last minute with very little time left before our departure to cape town.
We didn't figure out the Kruger Safari and we are glad that we connected with Lize and booked our Kruger Safari experience and the Shark cage diving day trip through her.

She is super helpful, knowledgable and our go to person for another trip to SA in future.
Thank you Lize once again, you are awesome!

Hotel Review
Elephant Plains Game Lodge
Bushbuckridge

Great hospitality, food and service. The staff is super nice, pleasing and fun! Everyone was so good. Highly recommended.

Tips for future travelers

None

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shark Cage Diving
South Africa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Days on Safari
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in South Africa | Reviewed on Jun 10, 2022

Hi Ashish,
Thank you so much for your detailed feedback, we appreciate it. The feedback you send always provide us with clear insight and give a true reflection of your overall experience.
Wonderful to hear that you enjoyed your safari and the Shark Gage Diving experience.
Hope to be of assistance again in the near future.
All the best, Lize

Deborah (AKA the Debz), was such a joy to wor...
South Africa | May 2 - May 19, 2022

T
Therese M.
Houston, TX | Reviewed on May 27, 2022

Deborah (AKA the Debz), was such a joy to work with. She coordinated travel for my honeymoon which included stops in Johannesburg, Cape Town, the Winelands, Chobe, Victoria Falls, Kruger and Zanzibar. A trip we coined "Beach Wine Safari." She answered all my questions, big and small, leading up to our trip. Deborah really listened to what we wanted to get out of the trip and made all our dreams come true. She is extremely knowledgeable. Additionally, throughout our trip she was... read more

Deborah (AKA the Debz), was such a joy to work with. She coordinated travel for my honeymoon which included stops in Johannesburg, Cape Town, the Winelands, Chobe, Victoria Falls, Kruger and Zanzibar. A trip we coined "Beach Wine Safari." She answered all my questions, big and small, leading up to our trip. Deborah really listened to what we wanted to get out of the trip and made all our dreams come true. She is extremely knowledgeable. Additionally, throughout our trip she was immediately responsive. Setting expectations was very important to us and even though things do not always go as planned, we really had a seamless travel experience. We had the pleasure of meeting Deborah in person as well. She went above and beyond by using her personal contacts to ensure we had the best possible experience. I enthusiastically recommend her for all your Africa travel needs.

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on May 27, 2022

Aaaah Therese & Chancey

It was so awesome meeting you and I really enjoyed our interactions during our planning stages right from the start. Thank you so much for the really thoughtful review and the time you spent writing it.

I can't wait to come and visit you in the US!

Deb

Great trip to South Africa - paying attention to the details.
South Africa | Apr 15 - Apr 25, 2022

J
Jeana C.
Waverly, MI | Reviewed on May 20, 2022

Our trip to South Africa was fantastic. We spent some time in Cape Town, drove the garden route, then stayed at Lions Sands for the safari experience. There has not been any major issues and we were very happy with the entire trip. Lize was very responsive and remained very flexible as we planned our trip. She is a professional and I enjoyed working with her. Our guide in Cape town, Rehanna was an outstanding guide, going above and beyond to ensure we had a great trip. We firmly believe our... read more

Our trip to South Africa was fantastic. We spent some time in Cape Town, drove the garden route, then stayed at Lions Sands for the safari experience. There has not been any major issues and we were very happy with the entire trip. Lize was very responsive and remained very flexible as we planned our trip. She is a professional and I enjoyed working with her. Our guide in Cape town, Rehanna was an outstanding guide, going above and beyond to ensure we had a great trip. We firmly believe our trip was that much better due to her passion and knowledge about South Africa.

There were some minor things I wasn't too happy about. Again, these are not anything major but because I am a detailed person, it bothered me. One could argue I should've caught all these ahead of time but I suppose I trusted that there won't be any surprises since, well, that's why I am paying someone from the area to plan it.

When we arrived and met with our guide, she told us there was a marathon going on the day we were supposed to go to Cape Peninsula. Because of the road closures, we would not be able to go on the designated day. However, thankfully she worked it out and we were still able to visit Cape Peninsula on a different day and get other tours in. A marathon is a well-planned event that should've already been identified when planning our trip. Also, when Lize asked about visiting the winery area, I told her no because my husband and I do not drink. However, Rehanna had a different opinion and told us it was well-worth the visit despite the fact that we don't drink wine. We trusted her and we were glad we did! It was such a beautiful area and she was able to get us in for an Easter lunch at Delaire graff restaurant with an excellent view. We lucked out because she knew someone there so we were still able to get in despite not having a reservation.

There were also some minor confusion with the costs and specific details in the plan. There were few times I had to ask about what was laid out on the plan and Lize had to assure me. For example, she did not provide what time we were supposed to meet our guide in Cape town. When I asked, she said it was in another section(?) of the plan. However, I did not see that in the plan nor was able to access it on my phone. In addition, the plan had stated what meals were covered. However, all the meals were covered at Lions Sands but on the plan, it stated breakfast only.

When we picked up the rental car, I was surprised to find there was an additional cost we owe for dropping the car off in another city. When I asked, Lize did provide me the rental car document and it sure did say it was not included. Hence, it was my fault for not reading the fine print. But in some ways, I felt like this should have been identified up front, not me having to read the fine print. Our entire trip was about $17K (excluding international airfare) so it wasn't so much about the cost itself; it was the fact that I was surprised. In addition, I was not informed of the additional cost that we would've incurred if the rental car company picked up the car from the hotel vs us dropping it off. Our flight was early and we did not know how far it was from one another. Lize did inform me before that there may be a cost but never came back and said what the cost was. I "assumed" there wasn't any cost. Again, another minor surprise. We ended up dropping the car off on our own because it was a very small airport so it was just a walking distance.

Prior to the trip, I asked who I'd contact if there were issues. Lize provided her number but told me nothing should go wrong. I was glad to have her number because the only other method I was able to contact her was through the email/Kimkim conversation. Since I am sure she has other clients, it took little longer for her to respond while we were in Africa.

I also looked up some places to visit on the garden route since Lize recommended we spend 3 days in Knysna. However, we realized all the places we visited were either prior to Knysna or past Knysna. I am not so sure if that was a good recommendation. Furthermore, we had to find our own what places to stop by in that area as it was never recommended prior to the trip. Again, we had to learn it once we got there but in my mind, isn't that the reason why we would hire someone local so he or she can share with us what they recommend vs what we read on google?

In addition, we did not know we had to drive on the other side of the road and the steering wheel was also on the other side. Lize told us many do drive on their own and it's easy. Yes, we did not have any major issues other than the fact that my husband struggled a little since he is left handed and I drove some of the way (my husband is usually the one who drives). I think it would've been good to know that ahead of time.

There were some other minor things that did irritate me a little but perhaps due to managing my expectations. In some ways, I am not sure if it was worth paying that much money to plan the trip esp since I am used to planning our trips and we've been to over 40 countries. To be fair, there were things that I am not aware of which I am sure Lize was able to work it out.

Again, those things mentioned above is very detailed, minor things I found that can be improved. Overall, Lize was great and pleasant to work with and our trip was definitely once in a lifetime trip that we will never forget. Devils are in the details so it was a good lesson learned on my end as well - not to assume and manage my expectations.

Will we use Kimkim again? Probably. But next time, I'd be more hands on and go through the plan with a fine tooth comb so there won't be any surprises :)

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in South Africa | Reviewed on May 20, 2022

Hi Jeana,
Thank you so much for your detailed feedback, we appreciate it. The feedback you send always provide us with clear insight and give a true reflection of your overall experience. We will take forward all the comments and criticism as it will help us to improve. We do know there is always room for improvement! Hope to be of assistance again in the near future.
All the best, Lize

Deb, the world class travel agent!
South Africa | Apr 7 - Apr 14, 2022

M
Marc F.
San Francisco, CA | Reviewed on Apr 26, 2022

Deb was phenomenal! From the start, she was super communicative and eased us into the process of working with a travel agent, as we had never done so before. Every morning we would wake up to amazing updates that got us incredibly excited for our trip.

As she learned more about ourselves and what we wanted from our trip, she never batted an eye about making changes to our itinerary and even made suggestions about things that we never thought possible. When we were on the trip, we had a few... read more

Deb was phenomenal! From the start, she was super communicative and eased us into the process of working with a travel agent, as we had never done so before. Every morning we would wake up to amazing updates that got us incredibly excited for our trip.

As she learned more about ourselves and what we wanted from our trip, she never batted an eye about making changes to our itinerary and even made suggestions about things that we never thought possible. When we were on the trip, we had a few hiccups (of our own doing) and Deb was right there with us making updates and helping us come up with a new plan of attack.

Deb, you have given us an experience that we will never forget. Thank you from the bottom of my heart for being such an amazing person, a stellar travel agent, and for having a gigantic heart. I can't wait to work with you again.

- Marc

Hotel Review
Ivory Wilderness
Hoedspruit

Ivory Wilderness was the highlight of my trip. The night tours, early morning treks, and being able to walk around the bush on foot was incredible. The food was delicious, the accommodations were perfect, the setting is unbeatable, and the crew that put the experience together treated me as though I was one of their life long friends. I could not have wished for a better time. Thank you so much!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
A Day in the Kruger Bush with Two Game Drives
Kruger National Park
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Apr 26, 2022

Hello Marc

You are awesome - even though you have been one of the very few clients I have NOT met in person. Thank you for the best review ever and the heartfelt message. It means the world to me - even more so after a few years of not having any. It's so nice to be back in the game.

Deb

Amazing itinerary and client-focused service ...
South Africa | Apr 11 - Apr 21, 2022

K
Kathy C.
Austin, TX | Reviewed on Apr 25, 2022

Amazing itinerary and client-focused service by Deb! The itinerary was fairly complex since we were visiting 4 countries, but the activity selection, local guide selection, accommodations, and the *numerous* transfers were all seamless. We are so happy with our trip, and could not have done it without flawless execution by Deb. She was also very mindful of our budget and we felt she maximized the experience and value based on what we had planned on spending. Also amazingly responsive during... read more

Amazing itinerary and client-focused service by Deb! The itinerary was fairly complex since we were visiting 4 countries, but the activity selection, local guide selection, accommodations, and the *numerous* transfers were all seamless. We are so happy with our trip, and could not have done it without flawless execution by Deb. She was also very mindful of our budget and we felt she maximized the experience and value based on what we had planned on spending. Also amazingly responsive during our vacation whenever we had questions.

Hotel Review
Ivory Wilderness
Hoedspruit

Great accommodations, *impeccable* hospitality, and Craig was an amazing safari guide! It was 100% the highlight of our trip.

Authenticity & Character
Location
Private reserve, and can view so many animals right from the lodge deck.
Staff
Cleanliness & Comfort
Activity Review
E-biking or hiking Stellenbosch followed by wine farm visits
Cape Town

Beautiful way to experience Stellenbosch.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Apr 25, 2022

Dear Kathy & Family

It was such a pleasure planning your trip! I really enjoyed working with you to make sure that you get the best out of your time spent in Southern Africa.
It was also really nice to meet you, albeit for only a short time. Hopefully we will have more time next time you make your way to this side of the world.

Thank you, again, for trusting my team and I with this big responsibility.

Deb

Deborah could not have been more perfect from...
South Africa | Nov 20 - Nov 25, 2021

A
Amanda E.
Austin, TX | Reviewed on Feb 09, 2022

Deborah could not have been more perfect from start to finish.

The start: we were taking a last minute vacation to South Africa as part of our honeymoon (I worked for an airline so that was feasible). When I say last minute, we were coming in a week!!! That was absolutely no problem for Deborah, who took it in stride, perfectly planning every detail from our time in Cape Town to our safari in Krueger. If you are considering working with Deborah, do it! Thanks again for making our trip one we’ll never forget.

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Feb 09, 2022

Hello Amanda

After a long drought of international travelers, it was incredible to have you as our first returning client. It was a pleasure meeting you with your energetic and exciting personality.

Thank you so much for the great review!

Deb

Great Trip
South Africa | Aug 6 - Aug 22, 2021

Callen
Callen G.
San Diego, CA | Reviewed on Sep 21, 2021

We had an amazing time in South Africa and the ease of coordinating on KimKim and our specialist Carla was great. Would definitely book this way again!

Local specialist: Carla Ferreira
Carla
Carla Ferreira
Local specialist in Cape Town | Reviewed on Sep 21, 2021

Hi Callen,

Thanks for the great feedback.
I’m glad you had an enjoyable trip in my country.
I look forward to hearing from you again in the future

Thanks Carla

Hooked on Safaris & South Africa
South Africa | May 21 - May 31, 2021

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Claire J.
Haltom City, TX | Reviewed on Jun 15, 2021

Our honeymoon to South Africa was truly unforgettable, and we are already dreaming of our next safari trip. We wouldn’t change anything about the itinerary Petru helped us put together, other than adding more time! We can’t wait to be back and would use Petru again, especially with how communicative she is and how easily she helped us navigate having to delay our trip by 8 months due to Covid. Thanks for helping us create the best memories!

Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Reviewed on Jun 15, 2021

Claire, I am delighted to hear that you had a wonderful experience.
To receive feedback like this makes such a huge difference, thank you very much!
Making memories is what it is all about and happy to assist you in the near future.
Keep well and until next time.
All the best,
Petru

Great Local Specialist - Disappointing reaction and accomodation to global COVID-19 emergency
South Africa | Mar 8 - Mar 21, 2020

Brianna
Brianna D.
Canada | Reviewed on Mar 23, 2020

I was very impressed with Stephanie. She was wonderful and i would reccommend her and book with her again. We were loving our trip but then the Government of South Africa declared a national disaster and the Canadian Government ordered all Canadians abroad to come home so we needed to leave our trip early and forego our 2 nights at Addo Elephant park, our 3 night safari at Hlosi and our flight on safair back to Cape Town. Given the circumstances, I am extremely shocked and upset that we... read more

I was very impressed with Stephanie. She was wonderful and i would reccommend her and book with her again. We were loving our trip but then the Government of South Africa declared a national disaster and the Canadian Government ordered all Canadians abroad to come home so we needed to leave our trip early and forego our 2 nights at Addo Elephant park, our 3 night safari at Hlosi and our flight on safair back to Cape Town. Given the circumstances, I am extremely shocked and upset that we have not been refunded for the portion foregone. I am also still waiting on paperwork to show what we lost having to leave early so that i can at least try to make a claim through travel insurance. Please advise. Thank you, Brianna Davies

Local specialist: Stephanie Louw

Our local specialist Deborah was fantastic
South Africa | Feb 28 - Mar 8, 2020

James
James G.
the Philippines | Reviewed on Mar 11, 2020

Our local specialist Deborah was fantastic in helping us organise the trip from start to finish. We encountered a few teething problems along the way to do with booking of flights but all issues were resolved to our total satisfaction without any fuss. Deborah also arranged excellent choice of on the ground personal guides and car transfers which all went very smoothly, they were all very professional and knowledgeable. All in all we would highly recommend Deborah and her team and would like to thank her for making our honeymoon so memorable in South Africa.

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Mar 11, 2020

Dear James & Darnie

It was such a pleasure to help you plan this trip and to meet you. I am also happy that we could overcome the teething problems and that you ended up having a great honeymoon.

Thank you for the kind words and we hope to see you in SA again soon!

All the best,
Deborah
Elgin Africa

Amazing African Adventure!!!
South Africa | Feb 8 - Feb 17, 2020

Summer
Summer A.
Fishers, IN | Reviewed on Feb 25, 2020

My friends and I had an AMAZING trip to South Africa and Zimbabwe. It was probably the best vacation of my life...and I've gone on a lot of vacations. Cindy was such a great agent, and she created an exceptional itinerary for us. I will definitely be telling all my friends to use her when planning their trips to the area. Thank you, Cindy!!

Local specialist: Cindy Botha
Cindy
Cindy Botha
Local specialist in Vanderkloof, Northern Cape, SA | Reviewed on Feb 25, 2020

Thank you Summer, it was a real pleasure to work with you and great to hear you had an amazing time!

I look forward to work with you and your friends in the near future! Have fun and make lots of memories as you go! Wishing you a great year further and all the best!
Take care
Cindy

Victoria Falls and South Africa
South Africa | Jan 12 - Jan 24, 2020

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Dennis M.
Atlantic Beach, FL | Reviewed on Jan 27, 2020

My wife and I traveled with another couple to Victoria Falls (2 nights) and South Africa. We toured the garden route (5 nights), had 3 nights in Cape Town, and had 2 nights at Inyati Game Lodge. Kimkim did an excellent job in making all our travel arrangements. This included internal flights, rental car, and all hotels. All our hotels were excellent with the exception of Ibhayi Guest Lodge in Port Elizabeth.

Our rooms in Victoria Falls Safari Lodge overlooked a watering hole. From our... read more

My wife and I traveled with another couple to Victoria Falls (2 nights) and South Africa. We toured the garden route (5 nights), had 3 nights in Cape Town, and had 2 nights at Inyati Game Lodge. Kimkim did an excellent job in making all our travel arrangements. This included internal flights, rental car, and all hotels. All our hotels were excellent with the exception of Ibhayi Guest Lodge in Port Elizabeth.

Our rooms in Victoria Falls Safari Lodge overlooked a watering hole. From our balcony we saw hyenas, elephants, zebras, giraffes, and multiple antelopes. Outside of Knysna we stayed at Brenton Haven. The rooms were large, self catering, and had excellent views of the beach. We also enjoyed the food at their restaurant.

Our last two nights were spent at the Inyati Game Lodge in Sabi Sand Private Game Reserve. Their food was excellent and plentiful. The rooms were also very nice. We loved our guide Diff and tracker Rodger and highly recommend both of them. We were fortunate to see a pack of dogs and a clan of hyenas fighting over a kill. We also saw a leopard in a tree eating an impala. Both Diff and Rodger were friendly and informative. Diff also would identify all the birds. We were able to see the big five before our trip was over.

The service from our travel specialist Lize was prompt and efficient. This included fulfilling our request to move our pick up time up by 30 minutes on our last day. (request was made at 9 am, pickup at 1230). She also arranged to have another couple added to our Cape Town tour with short notice.

This is the third trip my wife and I have taken with kimkim. We highly recommend them.

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in South Africa | Reviewed on Jan 27, 2020

Dear Dennis,
Thank you kindly for your positive feedback.
I am happy to hear that you enjoyed your trip to Victoria Falls and South Africa.
Hope to hear from you again in the near future.
Keep well.
Best Wishes, Lize

Stephanie was great, really helpful
South Africa | Jan 12 - Jan 21, 2020

S
sam h.
United Kingdom | Reviewed on Jan 27, 2020

Stephanie was great, really helpful, knowlegable and able to work within our modest budget. Thoroughly recomend Stephanie and kim kim

Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town, South Africa | Reviewed on Jan 27, 2020

Dear Sam
Thank you kindly for your positive feedback.
I am happy to hear that you enjoyed your trip.
Hope to hear from you again in the near future.
Keep well.
Best Wishes, Stephanie

Eon was excellent!
South Africa | Nov 8 - Nov 14, 2019

G
Geoff G.
Australia | Reviewed on Dec 02, 2019

Eon was excellent! He was very knowledgeable and gave us time to spend together as a family.
Thanks to Debra for all the helpful tips for the road trip as well!

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Dec 02, 2019

Dear Geoff

Thank you so much for the great review!

Eon is indeed a great guy and we are so happy that we could have them on your trip. I hope you enjoyed your whole experience in South Africa as well.

Hope to have you in SA again someday soon.

Kind regards

Deborah

Our 21 day South African “Investment Trip”
South Africa | Sep 17 - Oct 12, 2019

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Mick L.
Tucson, AZ | Reviewed on Nov 04, 2019

Our 21 day South African “Investment Trip” was over the top in so many ways: tailor made itinerary by Carla and Deidre @ Salty Travel with revisions, figuring out and responding to our “wants”, including:
Lodgings:
*Cape Town/Presidents Hotel @Bantry Bay - 2 bedroom 2 en-suite bath sitting room and kitchenette, delicious European & full breakfast (eggs cooked to order), delightful staff and daily chocolates!
*Hermanus/Baleens Hotel - unique in style but very comfortable and close proximity... read more

Our 21 day South African “Investment Trip” was over the top in so many ways: tailor made itinerary by Carla and Deidre @ Salty Travel with revisions, figuring out and responding to our “wants”, including:
Lodgings:
*Cape Town/Presidents Hotel @Bantry Bay - 2 bedroom 2 en-suite bath sitting room and kitchenette, delicious European & full breakfast (eggs cooked to order), delightful staff and daily chocolates!
*Hermanus/Baleens Hotel - unique in style but very comfortable and close proximity to the beautiful beach, delicious cooked to order breakfast.
*Albertinia/Garden Route Game Lodge - “posh” and lovely, 2 adventure filled Safari drives (including ‘happy hour’ adult refreshments), delicious meals served in the Lodge with well appointed tables (linens, floral centerpieces), private and comfortable ‘mini’ self contained lodges with water hole views of animals coming in for a dip or drink.
*Knysna/Belvidere Manor - European styled bungalow 2 bed 2 bath, living room, fireplace and full kitchen fronting a large lawn with a swimming pool and lawn game courts from the lagoon-bay to the east and the Belvidere Manor to the west, Spectacular Service, delicious food and delightful Pub onsite! Clearly one of our favorites!
*Addo National Elephant/Schotia Private Game Reserve - our in the bush private ‘huts’ en-suite full bath, freestanding fireplace, beverage center, and a resident wild cat that guarded our residence,.fabulous guide who shared his outstanding knowledge of animals, habitats, and made the Safaris memorable!
*Kwalucia Private Safari Retreat - the absolute “highlight” of our trip - fabulous B & B hosted by Adrian and Marie Joubert, private, secluded, restful, beautiful extra large rooms with en-suite, personalized service, incredible, delicious, traditional South African food that made our stay EXTRA SPECIAL! Adrian also suggested a whale watching boat trip that also included deep sea fishing - catching a yellow fin tuna that was then prepared and served for our breakfast -SPECTACULAR memories and adventure on the water. Incredible atmosphere, service and friendship!
*Ermelo/Ermelo Inn - a quick overnight enroute to the Panorama Route Scenic drive. Adequate but very ho-hum compared to other “stays” - please note there were very FEW choices in Ermelo.
*Graskop/Graskop Inn - traditional, historical Inn with so much character! Individually designed/decorated en-suite rooms by South African artists & designers. This stay was treasured as we enjoyed an evening ‘a cappella’ serenade by hotel staff during dinner! The warm fun loving staff made this overnight stay WONDERFUL!
*Hoedspruit-Kruger Orpen Gate/ Tremisana Safari Lodge & Marc’s Treehouse Lodge - this was the most unique and in some ways least accommodating of our wonderful stays! We ‘chose’ this Safari lodging because it sounded fun, unique and accommodating. The bottom line - unique/yes, fun/yes because of kitchen & Safari staff, unique / NOT delivered as advertised - treehouses were anything but! ALL would never pass an inspection codes in the USA! We signed a liability waiver for good reason - so many unsafe situations (unsafe tree rooted walking paths to accommodations, poor lighting, electrical issues that left several guests “shocked” while showering, etc...) MAINTENANCE issues too numerous to list! YET, this accommodation will remain a favorite in spite of its ruggedness and disrepair (that could easily be corrected with a bit of infrastructure investment) because of the wonderful staff and fellow GUESTS (from around the world) that provided many discussions and giggles in a friendship forming environment. I can’t thank the cooks enough for a very special birthday cake with candles that was baked in the tiniest of ovens!
*Johannesburg /The Capital-on Bath - Carla had booked a 2 bedroom apartment, but we were initially placed in two separate rooms far apart in the hotel... after producing our printed itinerary to the staff a correction was quickly made and our accommodations were TOP NOTCH! The service was wonderful as well.

Tours arranged for by Carla and staff:
*Cape Town - Hop-on Hop-off - great way to see the city, becoming familiar with the surroundings (would highly recommend). It would have been nice to have pre-paid vouchers for Table Mountain but now reflecting back - we were very fortunate to even get to the top due to erratic weather!
*Robben Island Museum Tour - prearranged/prepaid tickets made this MUST SEE Cape Town landmark a wonderful trip without waiting in walk-up lines.
NOT INCLUDED ON ITINERARY-Cape Point/Boulder Beach/Cape of Good Hope private tour arranged by another private tour company once we realized the time and difficulty of doing it “self drive” - highly recommended when in Cape Town! .
*Spier Wine Farm - fabulous, wonderful setting, great wines and knowledgeable staff! Thanks for the recommendation!
*Garden Route Game Lodge - absolutely “posh” but a bit contrived as far as animals in “natural” environments. Being familiar with San Diego Zoo Park - not much different but the Garden Route Game Lodge is a whole lot farther away!
*Knysna - Knysna Eco Adventure/Featherbed Eco reserve (outstanding). In spite of a rainy day, we loved this active hiking Eco Tour! The Lodge, newly rebuilt after being leveled by a wildfire in 2017 was AMAZING! The buffet style lunch was incredible offering locally sourced fresh foods, some cooked South African meats, soups, salads, and Malva pudding or ice cream sundae bar!
*Addo Elephant Park - Schotia Private Game Reserve Safari included 2 dusk drives, 2 dawn break drives and 2 nighttime after dinner drives - EXCELLENT Safari GUIDE/Naturalist. Additional Safari to Addo Elephant National Park - outstanding opportunities to see over 8,000 + elephants in their natural surroundings.
*St. Lucia - Hippo & Croc Sunset Cruise - at best “okay” crowded with boats on the estuary.
*iSimangaliso Wetland Park Tour - UNESCO World Heritage Site - absolutely WONDERFUL!
One of the best Guides we had our whole trip! We didn’t get to snorkel due to high winds/waves but were allowed to wander the beach for two hours and then stopped at several beach heads on the tour!
NOT INCLUDED ON ITINERARY: but arranged by B & B host - a pre dawn departure whale watching (migration season) and deep sea fishing tour by a private provider... breath taking, incredible, thrilling and a MUST DO tour in St. Lucia!

Rental Cars
Cape Town delivery - seamless in the pouring rain - however we didn’t notice a sizable dent as a pre-existing damage during the initial inspection. When loading our luggage we then noticed the dent and took “time and date stamped” photos - we then presented photos at drop off in Port Elizabeth with no problems and no incurred charges!
Durban - airport pickup very easy but time consuming.
Hoedspruit /Eastgate Airport - Very Easy once we found The airport!

Maps/printed directions:
Schotia Game Reserve - drove right past it! Poorly marked! We were 1/2 hour late checking in and missed part of the afternoon game drive - Schotia Reserve was very accommodating and quickly made adjustments to deliver us to the tour already underway in the bush!
Hoedspruit Airport - directions took us to the South African Air Force Airport and after several local inquiries and our own GPS locator we finally found the Eastgate Private Airport/airstrip 1 hour later than anticipated!

SIM Card: unfortunately, not being familiar with SIM card replacement on my apple iPhone we thought we had accomplished the set up when in actuality we had NOT! We did rectify the issue six days into the trip. Fortunately, we did not have the EMERGENCY of NEED to use the SIM card but we did have the USA based SIM card with us and could have used it for an expensive option if absolutely needed. Very minor detail that was easily corrected.

OVERALL - our itinerary was wonderful and the website information was easy to refer to, maps were primarily correct (our experience with Google or Garmin GPS is 95% accurate) useful and helpful. We certainly appreciated Carla’s accommodating us via Skype on several occasions - even though our emailing was equally useful - talking to and seeing who you are working with is MOST ASSURING! The importance of working with local travel specialists ie, Carla, Deidre and Shonna @ Salty Travel is ADVANTAGEOUS ! We would HIGHLY RECOMMEND others to use Kim Kim Travel and their localized selected travel specialists.

Local specialist: Carla Ferreira
Carla
Carla Ferreira
Local specialist in Cape Town | Reviewed on Nov 04, 2019

Hi Mick,

Thanks so much for the very detailed review. I'm so glad you had an amazing time in South Africa.
We will take the feedback you have given about your Kruger experience to their management.
We hope to see you again soon in Southern Africa.

See you soon
Thanks Carla

South Africa
South Africa | Aug 13 - Aug 25, 2019

H
Hilary C.
Odessa, TX | Reviewed on Aug 27, 2019

We had a great trip to southern Africa! Deb booked everything we asked for and more. Our favorite experiences included shark cage diving in South Africa, the Chobe photographic safari with Pangolin lodge in Botswana, a great Kruger safari, and the eye opening Soweto tour in Johannesburg. Beautiful parts of the world with comfortable lodging and memorable moments. Deb took away all of the logistical issues I was stressed about when I initially started planning, and incorporated experiences I wouldn’t have known about otherwise. Loved it!

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Aug 27, 2019

Hello Hilary!

Thank you for the awesome review! You are the best. So happy you enjoyed all the experiences. We really try to match everyone with the experiences best suited to their interests and I am very happy we managed to succeed in doing it.
I hope you will carry Southern Africa in your heart for a while and find time to come back here again soon!

All the best
Deb & Tara

Dale's Birthday Trip to Southern Africa
South Africa | Jul 6 - Jul 21, 2019

B
Brett J.
Australia | Reviewed on Jul 23, 2019

First, I need to thank Deborah and Tara from Eglin Africa Travel in Cape Town for their recommendations and for planning & arranging an amazing two week holiday in Africa. This was important as my family celebrated my wife's 60th while away.
I cannot recommend their services highly enough - real five star support right throughout the process and they even created a WhatsApp group so we could communicate while away.
Deborah recommended amazing hotels in Cape Town and Stellenbosch and three... read more

First, I need to thank Deborah and Tara from Eglin Africa Travel in Cape Town for their recommendations and for planning & arranging an amazing two week holiday in Africa. This was important as my family celebrated my wife's 60th while away.
I cannot recommend their services highly enough - real five star support right throughout the process and they even created a WhatsApp group so we could communicate while away.
Deborah recommended amazing hotels in Cape Town and Stellenbosch and three fantastic game lodges in Khwai, Chobe and Victoria Falls.
Two of the lodges were Pangolin Photo Safaris. Each guest is given a Canon 80D DSLR camera with a 150-600 telephoto lens and taught how to use it to take fantastic photos of the amazing wild animals in Africa. My entire family, none of who have photographic experience beyond an iPhone, really enjoyed the experience and we have hundreds of photos of lion, leopard, elephant, hippo and the amazing African antelope and birds.
If you travel to Africa, please contact Deborah and Tara.

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Jul 23, 2019

Hello Brett, Dale, Ellie & Pete

Thank you again for the kind words and the really good review. It means the world to us, but it means even more to us that you had the trip of a lifetime. We knew it was important to you and a big trip for the family.

Hope to see you back here again soon.

Deborah & Tara

White water rafting
South Africa | Jun 25 - Jun 25, 2019

S
Steve W.
United Kingdom | Reviewed on Jul 03, 2019

The rafting trip was well organised and a great day out !

Local specialist: Marie-Louise Kellett

South Africa in 15 days
South Africa | May 15 - May 29, 2019

lilia
lilia s.
Boston, MA | Reviewed on Jun 19, 2019

This is the third time I’ve used kimkim to help with my travel planning. Clearly they work with the best travel specialists in the world. For my South African adventure kimkim connected me with Elgin Africa, I couldn’t have asked for a better match!

Deborah contacted me first, she got back to me right away with answers for my questions about budget and best time to visit South Africa. After couple of emails I knew I was in good hands.

Tara contacted me second, she was wonderful from the... read more

This is the third time I’ve used kimkim to help with my travel planning. Clearly they work with the best travel specialists in the world. For my South African adventure kimkim connected me with Elgin Africa, I couldn’t have asked for a better match!

Deborah contacted me first, she got back to me right away with answers for my questions about budget and best time to visit South Africa. After couple of emails I knew I was in good hands.

Tara contacted me second, she was wonderful from the start, always available to quickly and patiently answer any questions, worked around my budget and tailored the itinerary based on the list of places and experiences I wanted.

This trip was amazing largely to Tara’s impeccable planning, I never had to worry about a transfer, guide (the guides that Elgin Africa works with are wonderful), or accommodation, everything was perfect!

While traveling, Deborah and Tara checked up on me often making sure everything was running smoothly and that I was enjoying my trip.

Anybody planning to visit South Africa should contact Elgin Africa, they are the best!

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Jun 19, 2019

I've asked Deborah to post my response to your beautiful review here as I was not able to.

Thank you so much for taking the time to share a bit about your experience booking with us, and for the amazing feedback. It is truly appreciated, and heart-warming to know that you enjoyed your trip so much. We could not have asked for a better result. :) Seriously, it brings us so much joy that you enjoyed your vacation in South Africa this much!

We wish we could review our clients too. You were... read more

I've asked Deborah to post my response to your beautiful review here as I was not able to.

Thank you so much for taking the time to share a bit about your experience booking with us, and for the amazing feedback. It is truly appreciated, and heart-warming to know that you enjoyed your trip so much. We could not have asked for a better result. :) Seriously, it brings us so much joy that you enjoyed your vacation in South Africa this much!

We wish we could review our clients too. You were and have been nothing but a pleasure to work with. It was also wonderful to meet you in person in Cape Town. We do hope you visit again!

Wishing you all the best,
Tara

*Hi Lilia
From my side as well, thank you for the great review. Tara is still talking about you!
And I have to compliment you on the photos you posted - they are really good!
Deb

Wine tour
South Africa | Apr 30 - May 1, 2019

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Mary P.
Schenectady, NY | Reviewed on May 14, 2019

We had two tours- one with Eon and one with Lisa- and both were wonderful! Eon took us to the wine country- 3 wineries and lunch- and Lisa took us on a scenic tour of the peninsula- Cape Point, Boulders Beach- and lunch at Two Oceans. We cannot say enough about them- both guides were so knowledgeable, fun, interesting, attentive, sweet- we were so very impressed! Would definitely recommend both to our family and friends.

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on May 14, 2019

Hello Mary

Thank you for the positive feedback. I have been wondering how it went! Eon said you had a great time, but always good to hear it from you as well. I hope you enjoyed the rest of your stay in our beautiful country as well.

Till next time.

Deborah & Marita

South Africa Jaunt
South Africa | Apr 10 - Apr 22, 2019

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Seth J.
Ossining, NY | Reviewed on May 02, 2019

We had a truly great trip. We spoke with Deborah and Tara beforehand and they planned everything out perfectly. All great choices for accommodations, tours and guides. Also, they stayed in touch with us the whole time to make sure we had no problems or to make additional suggestions on the go. So glad we found them and KimKim!! Seth Jacobson

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on May 02, 2019

Dear Seth and Susan

Thank you for the great review (and the peanut butter cups 😉). It was a pleasure working with you and if we could rate the travelers, then we would give you a 5 too. All the best and hope to have you back one day.

Deborah and Tara

Finally made it!
South Africa | Jan 3 - Jan 20, 2019

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Rekha T.
Canada | Reviewed on Feb 08, 2019

We were quite apprehensive embarking on this trip due to the fear of the unknown. However, right from the onset our fears were allayed by the excellent planning by Tara and her team and the constant follow up throughout the trip. We felt assured that if we ran Into any problems, they would be taken care of by Tara.
Overall the iterarany planned between Tara and us was excellent!!! The only suggestion we would have is for the day trip to the Drakensberg should be done in two days if time... read more

We were quite apprehensive embarking on this trip due to the fear of the unknown. However, right from the onset our fears were allayed by the excellent planning by Tara and her team and the constant follow up throughout the trip. We felt assured that if we ran Into any problems, they would be taken care of by Tara.
Overall the iterarany planned between Tara and us was excellent!!! The only suggestion we would have is for the day trip to the Drakensberg should be done in two days if time allows. Otherwise you end up driving over 12 hours in a day!!!
The Earth Stompers tour was absolutely fantastic!!! Our guide Christine deserves many kudos as she dealt with everything with expertise and a constant smile!!!
Tours organizers in St. Lucia we’re also awesome. We were very happy with the game we saw and we would certainly recommend Cape Vidal. Our guide Arno was beyond amazing. His knowledge, passion for his job and again a constant smile made the tour incredibly fun.

Overall a fantastic trip!!! South Africa is beautiful and so are the people.

Local specialist: Tara Gellé
Tara
Tara Gellé
Local specialist in Cape Town | Reviewed on Feb 08, 2019

Hi Rekha and Craig,

Thank you so so much for this fantastic review! We are thrilled you had such a good trip. :) Our work is that much more worthwhile when we receive such positive feedback from our clients, it really was a pleasure to assist you in having the best possible experience of South Africa you could have had. And thank you for these beautiful photo's!

Wishing you all the best and hope we can one day plan a trip for you again.

Take care,

Tara & Deborah

A week in (and around) Cape Town
South Africa | Jan 20 - Jan 27, 2019

Beth
Beth F.
Chicago, IL | Reviewed on Feb 12, 2019

Please note that this review pertains to the Elgin Africa travel agency, and is not a reflection of the small group tour we joined, which was delightful.

My boyfriend and I chose to use KimKim because of the wonderful reviews and business model – offering customized, local attention for a 5% service fee. We are economical travelers and have spent nights in modest quarters (including a tent in the desert without heating, cooling or a personal toilet). Which is why we specifically described... read more

Please note that this review pertains to the Elgin Africa travel agency, and is not a reflection of the small group tour we joined, which was delightful.

My boyfriend and I chose to use KimKim because of the wonderful reviews and business model – offering customized, local attention for a 5% service fee. We are economical travelers and have spent nights in modest quarters (including a tent in the desert without heating, cooling or a personal toilet). Which is why we specifically described our accommodation needs as “something comfortable, but it does not need to be luxurious. Comfortable and affordable will do as we do not intend to spend much time confined to a room.” However, we quickly realized while on our trip that we had been hoodwinked into needlessly extravagant lodgings. On our first night we were booked in a 5 star hotel with amenities that, since our flight was not scheduled to land until nearly 11 pm, we could not even take advantage of. In addition, during the group tour, we discovered we had been booked at completely separate and more expensive accommodations than the rest of our group. On one night we had an entire two story, two bedroom “castle” with a balcony overlooking citrus orchards completely to ourselves. Does that sound like comfortable and affordable to you? Several other couples on the tour had backpacker en suites; yet we were never even provided that option. Being separated from the group was far from ideal and required extra busing back and forth, less time with our companions, and a greater expense.

We also discovered, during the course of the trip, that none of the added activities we had scheduled were included in the final price. Why, then, was it imperative to know which activities we would participate in to finalize the bill? We presumed, since we were not given the final invoice until after we determined our full course of activities, that the activities were included in the total price. What an unpleasant surprise to discover mid-trip.

In fact, now knowing the true cost of the group trip (based on materials emailed directly from the tour company), we actually appear to have been overcharged at least ZAR6,600 given that our only extras on top of the tour were a one night hotel stay and an airport transfer. After the trip concluded, I sent a note to the specialists asking to see an itemized breakdown from the trip as well as a rationale for why we were not offered the backpackers en suite option, but have received zero response.

Using a service like KimKim I expected much better. My boyfriend and I debated greatly amongst ourselves over the cost of the trip, but we certainly did not presume we were being exploited. Since we may never have another opportunity to visit South Africa, we made sacrifices to pay for the trip only to find out after that we could have paid far less. Elgin Africa did not provide full transparency and tricked us into the most expensive accommodations package with no apparent motive beyond fattening their own wallets.

Local specialist: Lizani Smith
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Feb 12, 2019

Hi Beth

Thank you for taking the time to write a review. In your second last paragraph you mentioned that you received zero response, but I have checked with kimkim and they confirmed that the system registered you opening up the response.

Here is what I sent you:
"Unfortunately, Lizani has left as a travel specialist, but I will answer as best I can. I am not able to advise why she did not give you the backpacker option, I'm afraid... We generally do high-end clients and perhaps that is... read more

Hi Beth

Thank you for taking the time to write a review. In your second last paragraph you mentioned that you received zero response, but I have checked with kimkim and they confirmed that the system registered you opening up the response.

Here is what I sent you:
"Unfortunately, Lizani has left as a travel specialist, but I will answer as best I can. I am not able to advise why she did not give you the backpacker option, I'm afraid... We generally do high-end clients and perhaps that is why.

With regards to the amounts, you are correct about the tour price. The Pepper Club has standard rates that they supply to us throughout the year. Normally they are fully booked over January, but not this year, so they are selling the rooms at a lower rate that we were charged when we booked. That rate was R4800. Airport transfers is R850 per person.

The total for all the above is R28900.00

We then take that amount and divide it by 12.5. This is the industry standard as our currency is super volatile, so it is to protect us against any sudden drops. Just to give you an idea, here is a link:
https://www.xe.com/currencyconverter/convert/?Amount=1&From=USD&To=ZAR

So that brings you to exactly $2312 which you were quoted for.

I really do apologize that you were not offered the backpacker rate and hope that you did enjoy the trip and our country regardless. I heard that you had some great sightings in Addo."

I have since spoken to Lizani and she said that she is really sorry and she did not even think of offering you the backpacking option as most our clients simply don't want is due to having the wrong impression. I know once you see it, it is pretty awesome and I personally like to refer to it as boutique hostels.

Please accept my apology. I am glad that you did enjoy the supplier and the tour regardless of paying for the upgrade. We get such excellent feedback from them and I can assure you that the rest of the staff and myself definitely do promote the backpacker options as well. Lizani should have taken more time to establish your exact needs and the Pepper Club was not necessary for a traveler requesting something comfortable and not luxurious, especially for only a few hours and Cape Town has so many amazing places on offer.

Kind regards
Deborah

Cape town - garden route - kruger
South Africa | Dec 8 - Dec 22, 2018

Z
Zoe N.
United Kingdom | Reviewed on Jan 07, 2019

Deborah was a fantastic tour guide and helped us to find 2 amazing once in a lifetime tours.
Kruger national park was amazing and hosted by an awesome local guide who showed us the big 5 and more. Everything went really smoothly with meeting the guide and Deborah and Tara were super helpful ensuring we were collected and happy throughout the trip.
The second part of our holiday was doing the garden route which again was a fantastic experience and showed us many of the best sights!
I'd really... read more

Deborah was a fantastic tour guide and helped us to find 2 amazing once in a lifetime tours.
Kruger national park was amazing and hosted by an awesome local guide who showed us the big 5 and more. Everything went really smoothly with meeting the guide and Deborah and Tara were super helpful ensuring we were collected and happy throughout the trip.
The second part of our holiday was doing the garden route which again was a fantastic experience and showed us many of the best sights!
I'd really recommend Deborah and Tara to anyone going to S Africa as they helped us find 2 great tours that were perfect for us and ensured we had an amazing holiday!
Thanks again!
Zoe and Rob

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Jan 07, 2019

Hi Zoe and Rob

I am so happy that you enjoyed your time in SA as well as the tours we picked for you!

Thank you once again for trusting us with your travel plans.

All the best!

Deb

Garden Route highlights
South Africa | Dec 10 - Dec 16, 2018

S
Shimaila A.
United Kingdom | Reviewed on Jan 07, 2019

Excellent service from Deborah. She managed to find a group tour of the Garden route which suited our needs. She was always quick to respond to my messages.
Would highly recommend Kimkim!

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Jan 07, 2019

HI Shimaila

Thank you for your review and I am really happy you enjoyed your time in SA!

Shout if you ever need to come back.

Deb

South Africa leg
South Africa | Oct 9 - Oct 16, 2018

R
Rosie C.
Australia | Reviewed on Oct 18, 2018

Carla was incredibly helpful, friendly, approachable, knowledgable, and adaptable to my changing requests. Even when I thought I was being annoying with my constant questions, I definitely never got that impression from her. I would absolutely use kimkim again, and would recommend Carla to anyone thinking of visiting South Africa.

Local specialist: Carla Ferreira
Carla
Carla Ferreira
Local specialist in Cape Town | Reviewed on Oct 18, 2018

Thank you so much for the kind words Rosie, it was just as much of a pleasure to work with you. Kaleb confirmed they had a wonderful stay here is South Africa. Until next time, take care :)

Day wine tasting tour
South Africa | Sep 17 - Sep 17, 2018

A
Asya C.
Los Angeles, CA | Reviewed on Sep 28, 2018

We started planning our trip several months before coming to South Africa. Carla was extremely responsive, she worked with us on itinerary to accommodate our interests. She worked through small issues and we had a wonderful informative tour with our guide Mark. Highly recommend.

Local specialist: Carla Ferreira

South Africa Self-Drive
South Africa | Jul 15 - Aug 6, 2018

A
AJ H.
Metairie, LA | Reviewed on Sep 28, 2018

This is an incredible service, and I can’t express how much I appreciate being able to visit a new place — new cultures, new languages, contested histories — and feel like I left it with something more than a superficial layer of tourist-appropriate experience.

Deborah (with help from Tara - of Elgin Africa) provided us with an incredibly thoughtful and perfectly paced itinerary for our 22-day holiday. Deborah’s understanding of us — she really listened to us — and of the options before... read more

This is an incredible service, and I can’t express how much I appreciate being able to visit a new place — new cultures, new languages, contested histories — and feel like I left it with something more than a superficial layer of tourist-appropriate experience.

Deborah (with help from Tara - of Elgin Africa) provided us with an incredibly thoughtful and perfectly paced itinerary for our 22-day holiday. Deborah’s understanding of us — she really listened to us — and of the options before us, given our interests and length of stay allowed her to guide us to choices we wouldn’t have considered or known about. The process of working with Deborah was easy — we emailed several times, and spoke on the phone once — and each ‘visit’ with her left us more and more excited about our trip.

Deborah has worked in tourism for many years, and not only knows places and people, but has an encyclopedic knowledge of how businesses are run, what their values are, and how accommodations, tours, and even key local people will suit her clients.

We loved (LOVED) this trip. We would trust KimKim with any future travel based on our experience with Deborah. She heard our desire to travel according to our values, even though it might mean risking new experiences with accommodation, local tour guides, or wildlife (!). We asked for a non-Disney version of South Africa, and that’s exactly what we got. We’ve been home for two weeks, and already we’re saving for our next holiday (with Deborah at the helm).

My husband’s primary interest was in tracing the lives and contributions of Nelson Mandela and Archbishop Desmond Tutu. Deborah ensured that we visited each significant location in that ‘Long Walk to Freedom’ — including the various branches of the Apartheid Museum. More than that, Deborah identified several contacts for us over the course of our holiday who we would meet and speak with to help us understand personal stories of activism during the struggle for a Democratic South Africa.

In Johannesburg, we stayed in the arts district Maboneng, and toured the city with “King,” a Soweto-born tour guide whose vibrancy and realistic portrait of the city challenged the ‘victory’ narrative. It was wonderful to have a more complex portrait of the country immediately — and with personal experiences and explanations to make that portrait more concerning.

In Qunu, the place of Mandela’s birth, Deborah paired us with an incredible local guide we’re still talking about. His activism during the struggle to end apartheid forced him out of university and into prison. Still an activist, and finished with his formal education, “Zim” allowed us to question him about his current work (defining and re-defining masculinity, and leading groups of people to experience their own power). Deborah had arranged for us to have lunch at his home, where we met his wife and ate a beautiful meal prepared with fresh vegetables grow in their garden. This sort of encounter is simply not possible without current connections and deep interest in one’s work. Wow, Deborah!

Deborah’s care throughout the trip created opportunities and connections like this for us. In Cape Town, for example, tickets to Robben Island were scarce because of ferry trouble and unforeseen closures of the museum. Deborah to the rescue. Robben Island may sound like a trip only for tourists, but I found it to be remarkably organized, insightful, and deeply moving. Need I mention that our tour of the prison/museum was led by a former political prisoner?

My primary interest in the trip was to see and experience the vast expanse of South Africa — its open skies, its languages, its people, and expressions of its cultures. Deborah consistently steered us toward places and encounters we wouldn’t have been able to have on our own. The range of people she put us in touch with ranged from shops selling the work of local people (sometimes co-owned and operated by those people), or informal locations where she was sure we would encounter local artisans selling their work. Our accommodations provided us with not just a white South African holiday. (On our flight home, we noticed that the cosmopolitan artsy 12 Decades Hotel in Johannesburg was written up as a ‘must-go’ location in the in-flight magazine!) Even before we left home, Deborah’s itinerary for us included descriptions of accommodations like this one, describing a beautifully designed backpacker lodge: “Hopefully you’ll meet one of the owners, Sal, who basically grew up at the lodge and is very knowledgeable about all the community projects in the area.” Intersperced with backpacker accommodations, Deborah planned luxurious nights for us. In another part of the itinerary she writes: “It’s 5-star accommodation at 4-star rates and includes breakfast.” She failed to mention that the staff at Falcon’s View Manor (“high above the town of Knysna”) would wash our car (!) while it was parked overnight in their covered carport. At this hotel, we got to our room and discovered that Deborah, who had passed through the area days before, left a beautiful bottle of wine for us. (Need I mention that the adjustment to routine life at home has been difficult!?)

Deborah arranged for several game drives during our holiday, including photographic safaris in Chobe National Park in Botswana. She had personally experienced these safaris, and although such an excursion wasn’t on our radar, our stay at Pangolin Lodge and experiences with drivers and our photography ‘teacher’ couldn’t have been better.

Our trip covered a true range of natural environments, cultural locations, and physical activities. Everywhere we were safe and cared for with attention to detail. Deborah put us in the path of people and encounters that moved us and enlarged our personal and political worldviews. This is the best of travel.

Deborah’s deep knowledge of her client’s desires (we wanted to support family-owned and community-supportive businesses), coupled with her vast knowledge of opportunities for tourism in South Africa, and even Zambia and Botswana, made this a trip our friends simply can’t believe we were able to take. Deborah’s itinerary for us included details about the businesses we patronized, what we should expect for food, even what to pack for day hikes in specific regions... I can’t tell you how grateful I am for her knowledge. Impressed, and grateful.

I can’t thank you enough for referring us to Deborah and to her collegue Tara at Elgin Africa. Although we’ll need to save for a bit before we travel again, I’d reach out to Deborah without hesitation. KimKim was a terrific way to get us started. I’m grateful for your expertise and for the thoughtfulness of your method in pairing travelers with local experts like Deborah.

Cheers!

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Sep 28, 2018

Dear AJ & Shannon

I can not thank you enough for the beautiful review and the opportunity to plan this trip with you. Tara and I really enjoyed doing it and felt like we were traveling with you.

Thank you for sharing the photos and your experience with us. It was really great meeting you too and hearing all about the trip. We will plan a trip with you again any day!

And you are on my to-visit list in the US soon.

Love

Deb & Tara

Garden route, South Africa
South Africa | Jun 23 - Jun 26, 2018

J
Joanne J.
United Kingdom | Reviewed on Sep 28, 2018

The trip was amazing from start to finish! I had an amazing time. Carla and my tour guide, Julian were superb! Thank you.

Local specialist: Carla Ferreira

Family vacation
South Africa | May 25 - Jun 1, 2018

D
Danny S.
Dallas, TX | Reviewed on Jun 13, 2018

OH MY GOD, Deborah is Awesome, so nice ,patient and always answer when i call on her , sometimes 12 am . She is GREAT and the best i have ever known my whole Life . Indeed she is a Specialist. I recommend anyone going to South Africa and booking with KimKim should Chose Deborah . God this lady is Amazing , her timing , planning and service is amazing , she will make you feel like a Royal away from Home . I have decided to come go to cape town every year because of her. She is the best i have... read more

OH MY GOD, Deborah is Awesome, so nice ,patient and always answer when i call on her , sometimes 12 am . She is GREAT and the best i have ever known my whole Life . Indeed she is a Specialist. I recommend anyone going to South Africa and booking with KimKim should Chose Deborah . God this lady is Amazing , her timing , planning and service is amazing , she will make you feel like a Royal away from Home . I have decided to come go to cape town every year because of her. She is the best i have ever seen in the whole wide world . Deborah thumps up. Be proud of yourself , Thank you for the wonderful service , God bless you ..

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Jun 13, 2018

Dear Danny

Thank you SO much for your very generous review! I can't wait to hear from you again and plan your trip to SA again soon!

Kind regards
Deborah

Safari and Johannesburg City (Soweto)
South Africa | Apr 21 - Apr 26, 2018

Vinita
Vinita N.
San Jose, CA | Reviewed on May 01, 2018

Hello,
I found the experience to be good overall. I especially enjoyed the Tremisana lodge in South America and the folks at Marc's treehouse were very accommodating. They had not received my requirement or did not accurately record my requirement for an ensuite but they switched rooms without any problems.
It happened to be a low season and the switch perhaps could not have been possible during the high season.
Initially I found Carla, my kimkim travel agent to be hard to get a hold of... read more

Hello,
I found the experience to be good overall. I especially enjoyed the Tremisana lodge in South America and the folks at Marc's treehouse were very accommodating. They had not received my requirement or did not accurately record my requirement for an ensuite but they switched rooms without any problems.
It happened to be a low season and the switch perhaps could not have been possible during the high season.
Initially I found Carla, my kimkim travel agent to be hard to get a hold of but she explained that she had been out of reach because she was at a conference. I found her colleague (who took over from Carla on the day to day details of my trip) to be very responsive and helpful.
Regards,
Vinita

Local specialist: Carla Ferreira

safari with Sophi
South Africa | Apr 20 - Apr 20, 2018

S
sanjeev k.
Alpharetta, GA | Reviewed on Apr 23, 2018

great day trips to both cape point and the safari!!

Local specialist: Carla Ferreira
Carla
Carla Ferreira
Local specialist in Cape Town | Reviewed on Apr 23, 2018

Hi Sanjeev
Thank you for rating your tours
I hope to see you again in future
You can contact me for anything at anytime
Take care

10 Days in South Africa: Cape Town, Garden Route and Safari
South Africa | Mar 9 - Mar 16, 2018

G
George M.
United Kingdom | Reviewed on Mar 26, 2018

Every part of my trip went like clockwork exactly according to plan. Both of the lodges that I went to were very good although Settlers Drift was the best. The rangers and wild life was also excellent.
All my car transfers wore on time with good drivers and my Avis hire car was good and as planned

Local specialist: Howard Spencer-Wilson
Howard
Howard Spencer-Wilson
Local specialist in South Africa | Reviewed on Mar 26, 2018

Hi George,
Thank you so much for your feedback.... It was great to work with you and hope to be of assistance in the near future! Until then take care and make good memories!

Table Mountain
South Africa | Dec 31 - Jan 1, 2018

V
Vidya M.
| Reviewed on Jan 16, 2018

Thanks Carla for your guide through emails. Everything was perfect, on time and the price is reasonable. The driver also cooperative and give us lots of information about cape town. Will definitely recommend this tour.

Local specialist: Carla Ferreira
Carla
Carla Ferreira
Local specialist in Cape Town | Reviewed on Jan 16, 2018

Hi Vidya,

I'm so glad you had a great time in Cape Town. I am here to help and love showing off our lovely country :-)
Hope to see you soon!

Thanks Carla

Nick & Ruth's SA Trip
South Africa | Nov 2 - Nov 23, 2017

Nick
Nick F.
United Kingdom | Reviewed on Mar 05, 2018

We have just returned from a quite superb trip to South Africa and will most definitely be going again! We made our way from Cape Town to the Eastern Cape ending with a Safari at Amakhala, where our amazingly knowledgeable and funny guide made every minute fascinating...it was surprisingly cold in the early mornings and evenings though (mid November), so make sure you take long sleeves and plenty of layers...they do have fleece blankets (which we used every day) but I wish I had more... read more

We have just returned from a quite superb trip to South Africa and will most definitely be going again! We made our way from Cape Town to the Eastern Cape ending with a Safari at Amakhala, where our amazingly knowledgeable and funny guide made every minute fascinating...it was surprisingly cold in the early mornings and evenings though (mid November), so make sure you take long sleeves and plenty of layers...they do have fleece blankets (which we used every day) but I wish I had more clothes!

The trip down the Garden Route was wonderful - empty roads, happy people, low prices and great wines! We particularly loved The Sands in St Francis Bay...pricy, but very special indeed.

Thanks for organising a great trip!

Local specialist: Howard Spencer-Wilson
Howard
Howard Spencer-Wilson
Local specialist in South Africa | Reviewed on Mar 05, 2018

Hi Nick & Ruth ... Apologies for the delayed reply ... I am very glad to hear you enjoyed your time in SA .. and your points raised on the previous review have been noted - we always appreciate constructive criticism - thanks for the feedback!

Nick & Ruth's SA Trip
South Africa | Nov 2 - Nov 23, 2017

R
Ruth F.
United Kingdom | Reviewed on Mar 05, 2018

Didn't really have much contact with Howard, mostly done with Lize Enderstein, who always responded to our emails quickly and efficiently.

Maybe more could be done initially to ascertain client's preferences in terms of types of hotels and budget, and maybe more questions regarding client's likes and dislikes, but overall Lize chose very good Hotels and we were very happy with Paradise Tours in Cape Town.

A little more fine details information would have been good, e.g. good idea to... read more

Didn't really have much contact with Howard, mostly done with Lize Enderstein, who always responded to our emails quickly and efficiently.

Maybe more could be done initially to ascertain client's preferences in terms of types of hotels and budget, and maybe more questions regarding client's likes and dislikes, but overall Lize chose very good Hotels and we were very happy with Paradise Tours in Cape Town.

A little more fine details information would have been good, e.g. good idea to book tickets online for Table Mountain and Cango Caves to avoid waiting in long queues. Also more information about the Amakahala itinerary would have been helpful as we didn't realise that we would get lunch and a safari drive on Day 1, and nearly missed this.

Overall very happy and will be back!

Local specialist: Howard Spencer-Wilson

Holiday
South Africa | Oct 16 - Nov 3, 2017

C
Carl P.
United Kingdom | Reviewed on Nov 14, 2017

First time we've booked on the internet. It couldn't have been easier. Great communication.

Howard was very helpful and knowledgeable. Didn't tire of answering even the daftest of my questions. Also very helpful during the holiday, not just before it.

Local specialist: Howard Spencer-Wilson
Howard
Howard Spencer-Wilson
Local specialist in South Africa | Reviewed on Nov 14, 2017

Hi Carl,

It was a great pleasure to be of assistance to you and your wonderful family! All the best to you! Hope to hear from you again in the future... take good care until then!

8-Day Cape Town & Kruger Park Safari
South Africa | Nov 4 - Nov 8, 2017

M
Maria Y.
Singapore | Reviewed on Nov 13, 2017

We had a tight budget and were exploring different options to see what best fit our interests and budget for our Cape Town & Kruger Park Safari. Howard was extremely patient and helpful with suitable recommendations. Overall, it was a generally fuss free and enjoyable process.

Local specialist: Howard Spencer-Wilson
Howard
Howard Spencer-Wilson
Local specialist in South Africa | Reviewed on Nov 13, 2017

Hi Maria,

You were a star to work with and it would be great to welcome you back to SA again in the future... Take care and wishing you all the best!

Cape Town South Africa
South Africa | Aug 14 - Aug 23, 2017

M
Missy C.
TX | Reviewed on Sep 20, 2017

I was very impressed with the excursion and hotel bookings. As well as it Guide Ian, with Paradise Touring. He as extremely helpful and knowledgeable about our trip. I would highly recommend Kimkim and Ian for anyone I know traveling to South Africa. Thank you!!

Very easy to work with, and accommodating no matter how many times we asked him to revise our itnerary.

Local specialist: Howard Spencer-Wilson
Howard
Howard Spencer-Wilson
Local specialist in South Africa | Reviewed on Sep 20, 2017

Hi Missy .. so glad you had a good time in SA and was a pleasure working with you! I hope you make it back to Southern Africa again in the future !