Kimkim Trip Reviews for Austria

We had a wonderful time in winter Vienna. Clemens was thoughtful and conscientious in his planning and communication. We particularly loved the concerts and the Kunst museum/Shoenbrunn palace. The wine tasting that Clemens arranged was outstanding. Our guides Christina and Andreas were fantastic. Clemens had all out tickets ready and waiting wherever we arrived. The highlight was our hotel-the Sans Souci was outstanding. The accommodations, staff and cozy hotel bar was the highlight of the trip. The fact that there is a grocery store right next door was a gift!
We were not too fond of the restaurant we went to for the authentic Vienna meal and there was too much time allotted for it (3 hours and we were done in 45 min and there was no explanation as to what anything was..A few tips-you are better off taking ubers around the city instead of the arranged transfers/pick ups. We had to wait a lot, once we dropped off at the wrong place,then dropped 1/4 mile away from the entrance and has to walk in the dark. The concert had just started when we got there and it was very stressful. Also many of the arranged rides had drivers who were smokers and their vehicles reeked of smoke.The Uber would give you flexibility to come and go on your own terms and they were plentiful. Next time we do more museums!

Hotel Review

Hotel Sans Souci Wien

Vienna

This hotel was outstanding! The accommodations, the staff, the housekeeping and Le Bar were actually the highlight of our trip. The coffee service was delicious and the included breakfast was luxurious. We loved the grocery store right next door-very handy and quite the asset. One of the best hotels I have ever stayed in.

Authenticity & Character

Location

Staff

Manuel at the bar was fantastic. His champagne tasting was such a treat. He is so knowledgeable. Nicolas at the front desk was a wealth of knowledge.

Cleanliness & Comfort

Don't stay anywhere else!

Activity Reviews

Highlights of Vienna: Walking Tour

Vienna

Christina was fantastic. Warm, friendly, knowledgeable and honest about Austrian History.

Quality of Experience

Guides, Drivers and Staff

Masterpieces & Mysteries: A Tour Through Vienna's Kunsthistorisches Museum

Vienna

Quality of Experience

Guides, Drivers and Staff

Exploring Schönbrunn Palace

Vienna

Quality of Experience

Guides, Drivers and Staff

Culinary Highlight Tour through Vienna: Unravel the Viennese Life Style 🍻🍲🚶

Vienna

Andreas was outstanding! He was enjoyable to be with and picked a great place for us to have goulash (we had had enough Weiner schnitzel by then).

Quality of Experience

Food

Guides, Drivers and Staff

This was my first time using KimKim and Tomaz, and only my second time using a European based travel agent. I picked KimKim based on online reviews. I was somewhat apprehensive because I had no experience using this agency and had never been to Austria. I admit, I was a bit guarded during the planning process.
Once we received all of our confirmations, I was able to relax. When we got to Austria, we found all of the arrangements to be quite good and reliable. We can't thank you enough. I would recommend you to others.

(The only thing that was confusing for us was KimKim using a partner travel agency -- it would be more reassuring to know in advance.)

Used KIMKIM to plan a trip of Budpest-Bratislava-Vienna

I had used KimKim this time because we'd used them in the past and were able to get the lodging and activities that were off-the-beaten path.
This time around, most of the value-add came in the form of the tours, inter-city transport and transfers, and activities. The lodging portion could more easily and efficiently be done by using other popular tools like Hotels- or Booking.com. In fact, you get visibility and transparency to the pricing by using those tools, whereas with KimKim everything is bundled into one price.
I ultimately did book almost everything with KimKim, because I didn't want to use them for just ideas, and then book direct myself--that feels a bit dishonest. After all, these are real travel agents doing real work.
Best tour--Wolfy's adventures in Vienna for a City Food tour. Can't be beat for authentic experience of the city.
Best hotel: Marrol's Boutique Hotel in Bratislava.

Communication between the agent at Grand Cuvee Tours and me was quick (be mindful of time zone differences).
The whole process was fairly efficient.
If you like everything tied into a neat bow, then KimKim is great. They know the regions from first-hand experience so that helps.

Hotel Reviews

Marrol's Boutique Hotel

Bratislava

A boutique hotel, with all the right touches. Lovely library with a bar, great location as well. Rooms were impecable.

Authenticity & Character

Location

Central, yet very quiet.

Staff

Check in Times at 3pm are silly.

Cleanliness & Comfort

Hotel President

Budapest,

Authenticity & Character

Location

Very central, near the Parliament buildings.

Staff

Well,

Cleanliness & Comfort

A bit run down in areas. Breakfast is in the basement and kind of dreary. Selection was fine, servers looked a bit tired.

Activity Reviews

Biking in Wachau Valley

Vienna

Meh. You really have to like wine to go on this tour. Unfortunately for us the biking part was rained out...so we bussed to different wineries. The little towns we went thru were okay, nothing really stood out. The lunch had limited choices. The boat ride up the river was 90 minutes wasted. I would not recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Vienna's Sweet and Savory Food Scene

Vienna

Absolutely, positively a must-do while in Vienna. This takes you a bit off the beat and path, and you experience Vienna like a local, in different neighborhoods around the city. Best of all--it's all centered around food--a true foodie tour, where you taste local cuisine in the company of other great people. Try to get Maria as the tour guide--she's wonderful. This walking tour also gets you on the metro system for a short ride. Dress appropriately 'cause you will be outside. You will love the people you meet, and lots of photo ops as well. Highly recommended. Save the museums for another day.

Quality of Experience

Guides, Drivers and Staff

Transport

Bas did a tremendous job on planning our trip, we loved every minute.

We had a fantastic trip. Everything was planned out perfectly and there were no problems at all with all the planned activities. Wolfy, our guide on the walking food tour of Vienna was outstanding and I would highly recommend both this tour and him as a guide.

Thank you to Tomaz and the team for all the planning. We thoroughly enjoyed the vacation.

This was our second time using Kimkim to help with our trip and as before everything was great. Maria, who provided the walking tour, was charming , informative and fun to spend the time with. The Wachau wine tour with Iolo was perfect. Wonderful wines, a special spot for lunch , all in all an enjoyable day. Both restaurant recommended were excellent. Zala responded immediately when we reached out with questions. We wished we were able to stay longer, but we will be back!

Thank you, Tomaz