Kimkim Trip Reviews for Austria

4.9
Based on 9 ratings
Read 9 verified reviews by travelers who booked their trip to Austria on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

KimKim delivered a GREAT trip experience (again)!
Austria | Jul 4 - Jul 11, 2024

Marla
Marla G.
Canada | Reviewed on Jul 15, 2024
This is the second time we've used kimkim to book a trip (the first was Paris two years ago), and our experience was again fantastic. This time, I was even more "hands off" in terms of planning - I basically let kimkim know the dates we were flying into Munich and out of Vienna, and let them know we love history, culture, and food & wine experiences.
Tomaz, Zala and team did the rest!
I really appreciate the hotels the team booked for us. Given our lack of knowledge about the areas... Read more

This is the second time we've used kimkim to book a trip (the first was Paris two years ago), and our experience was again fantastic. This time, I was even more "hands off" in terms of planning - I basically let kimkim know the dates we were flying into Munich and out of Vienna, and let them know we love history, culture, and food & wine experiences.
Tomaz, Zala and team did the rest!

I really appreciate the hotels the team booked for us. Given our lack of knowledge about the areas we were travelling in, we would have had to spend countless hours (and stress!) trying to decide on these small, boutique hotels in the heart of everything....and we probably still would have booked some questionable spots. Tomaz, Zala and team made sure we were in great hotels, in great areas and close to all the transit options we needed.

Our guided walking tours were all excellent! In Munich, Salzburg and Vienna, we started with private walking tours to get a sense of each city. The guides were all fantastic, and the tours helped get us oriented and ready to appreciate all our other experiences.

And speaking of other experiences, we loved our History and Beer tour in Munich, our Baroque Music Dinner in Salzburg and we adored our Vienna food tour with Christof!

The crown jewel of guided experiences on our trip was our tour and wine tasting in the Wachau Valley. Tomas was an extraordinary guide and host. His love of wine, his connection to people & place in the region, and his own long-standing experience as a winemaker added a wonderful dimension to our day. We tasted apricots right off the tree (still warm from the sun!), saw the commanding presence of Melk Abbey, cruised the Danube and visited Durnstein and had the most memorable and delicious wine tasting and lunch at the Lagler Winery. Tomas also introduced us to one of the next generation winemakers in the region, and we brought home some incredible "souveniers."

There is so much more I could say, but I'll end by recommending travel by train between Munich, Salzburg and Vienna (such a lovely way to see the region!) and for using public transit in all three cities - it's easy, much more efficient than driving, and you see and experience so much more!

Hotel Reviews
Hotel Mercure Munich City Centre
Munich

Great location by the Alstadt and close to the train station. Breakfast was fantastic and we loved trying all their different gins and tonics!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Elefant
Salzburg

Extraordinary location on a medieval street with a charming patio!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
K+ K Hotel Maria Theresia
Wien

Great location, close to transit and a LOT of great restaurant options! In walking distance of the museum district and so much more.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private guided tour of Munich
Private guided tour of Munich
Munich

We loved our guide and all the context she provided for the unique-ness of Munich!

Quality of Experience
Guides, Drivers and Staff
Transport
Bavarian Beer and Food Evening Tour
Bavarian Beer and Food Evening Tour
Munich

Our guide was so friendly and provided entertaining insight aboutn Munich's beer culture and history!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided walking tour of Salzburg
Guided walking tour of Salzburg
Salzburg

Our guide provided a warm welcome to this charming city, it's history and it's community. Born and raised in Salzburg, she was able to share context and worldviews that helped us appreciate this beautiful place, all the more!

Quality of Experience
Guides, Drivers and Staff
Transport
Classic Concert in Salzburg with dinner
Classic Concert in Salzburg with dinner
Salzburg

The musicians and singers were wonderful and the food was good! Loved the setting.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided walking tour of Vienna
Guided walking tour of Vienna
Vienna

Our guide was exceptionally knowledgable about the history, cultural history and heartbeats of Vienna!

Quality of Experience
Guides, Drivers and Staff
Transport
Vienna's Sweet and Savory Food Scene
Vienna's Sweet and Savory Food Scene
Vienna

This was SUCH a fun (and tasty!) experience. Wolfli has a great team of guides....we loved our time with Christof! The food, the markets, the beverages.....it was all shared with great stories and local highlights. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Wachau Valley wine tour
Wachau Valley wine tour
Vienna

The crown jewel of guided experiences on our trip was our tour and wine tasting in the Wachau Valley.  Tomas was an extraordinary guide and host.  His love of wine, his connection to people & place in the region,  and his own long-standing experience as a winemaker added a wonderful dimension to our day.  We tasted apricots right off the tree (still warm from the sun!), saw the commanding presence of Melk Abbey, cruised the Danube and visited Durnstein and had the most memorable and delicious wine tasting and lunch at the Lagler Winery.  Tomas also introduced us to one of the next generation winemakers in the region, and we brought home some incredible "souveniers."

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tomaz Martinek

This was ourfourth Kim Kim trip. They did a ...
Austria | May 21 - May 26, 2024

T
Thomas A.
Vero Beach, FL | Reviewed on May 27, 2024
This was our fourth Kim Kim trip. They did a fantastic job as they always do in Vienna and Bratislava. Morjca, our guide in Vienna , was everything we hoped for. She was extremely knowledgeable and experienced and showed us what we wanted to see. Milan , our guide in Bratislava, was outstanding and gave us a memorable two hours. Read more

This was our fourth Kim Kim trip. They did a fantastic job as they always do in Vienna and Bratislava. Morjca, our guide in Vienna , was everything we hoped for. She was extremely knowledgeable and experienced and showed us what we wanted to see. Milan , our guide in Bratislava, was outstanding and gave us a memorable two hours.

Hotel Review
Hotel Sans Souci Wien
Vienna

This was a first rate hotel. It was centrally located and service was outstanding. Breakfast was wonderful.

Authenticity & Character
Cleanliness and service
Location
Hotel was located in walking distance of the major sites
Staff
Cleanliness & Comfort
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on May 27, 2024

Hi Thomas, thank you so much for your glowing review and for being a loyal KimKim traveler! We are happy to hear that your fourth trip with us was just as fantastic as the previous ones.
We look forward to planning your next adventure and continuing to provide you with outstanding travel experiences.

Tomaz

The entire trip was well organized and ran sm...
Austria | May 7 - May 13, 2024

M
Mark L.
Raleigh, NC | Reviewed on May 16, 2024
The entire trip was well organized and ran smoothly. Directions on where to meet and at what times accurate. Tours were well run and tour guides knowledgable. Read more

The entire trip was well organized and ran smoothly. Directions on where to meet and at what times accurate. Tours were well run and tour guides knowledgable.

Hotel Reviews
Platzl Hotel - Superior
München

Great location in the heart of Munich. Very welcoming and accommodating staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutiquehotel Am Dom
Salzburg

Adorable boutique hotel in the heart of Salzburg. Perfect location for all the sights.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kaiserin Elisabeth
Vienna

Perfect location for all the sights in Vienna. Great, welcoming staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private guided tour of Munich
Private guided tour of Munich
Munich

Thomas was knowledgeable and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp - guided tour
Dachau Concentration Camp - guided tour
Munich

Liza was a fantastic tour guide. She was knowledgeable, friendly and passionate about sharing her knowledge of the Memorial Site.

Bavarian Beer and Food Evening Tour
Bavarian Beer and Food Evening Tour
Munich

Very fun tour sampling several beers and ending with a great meal. Sam was an outstanding tour guide.

Guided tour of Salzburg
Guided tour of Salzburg
Salzburg

Great tour of the Old Town in Salzburg. Terrific way to learn the history of the city.

Sound Of Music Tour Salzburg
Sound Of Music Tour Salzburg
Salzburg

Great overall tour of the important filming sites. We enjoyed getting out of "the city" and seeing the beautiful lakes in the countryside.

City Danube River Cruise
City Danube River Cruise
Vienna

We had expected to have some historical background, but there is none. The Cruise takes you up the canal and back on the same route, which is not the prettiest part of Vienna.

Vienna's Sweet and Savory Food Scene
Vienna's Sweet and Savory Food Scene
Vienna

Michelle was a terrific guide who showed us "off the beaten path" parts of Vienna. She is incredibly knowledgable in her Vienna food history as well as general Vienna city history. We had samples of many different types of local foods, and our only complaint is that there was way more food than we could eat!

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on May 17, 2024

Hi Mark, thank you so much for your trip review, we truly appreciate it. We look forward to seeing you on travelling with us again. Kind regards, Tomaz

We had a wonderful time in winter Vienna. Cl...
Austria | Jan 12 - Jan 17, 2024

Elizabeth
Elizabeth M.
Nicetown-Tioga, PA | Reviewed on Jan 22, 2024
We had a wonderful time in winter Vienna. Clemens was thoughtful and conscientious in his planning and communication. We particularly loved the concerts and the Kunst museum/Shoenbrunn palace. The wine tasting that Clemens arranged was outstanding. Our guides Christina and Andreas were fantastic. Clemens had all out tickets ready and waiting wherever we arrived. The highlight was our hotel-the Sans Souci was outstanding. The accommodations, staff and cozy hotel bar was the highlight... Read more

We had a wonderful time in winter Vienna. Clemens was thoughtful and conscientious in his planning and communication. We particularly loved the concerts and the Kunst museum/Shoenbrunn palace. The wine tasting that Clemens arranged was outstanding. Our guides Christina and Andreas were fantastic. Clemens had all out tickets ready and waiting wherever we arrived. The highlight was our hotel-the Sans Souci was outstanding. The accommodations, staff and cozy hotel bar was the highlight of the trip. The fact that there is a grocery store right next door was a gift!
We were not too fond of the restaurant we went to for the authentic Vienna meal and there was too much time allotted for it (3 hours and we were done in 45 min and there was no explanation as to what anything was..A few tips-you are better off taking ubers around the city instead of the arranged transfers/pick ups. We had to wait a lot, once we dropped off at the wrong place,then dropped 1/4 mile away from the entrance and has to walk in the dark. The concert had just started when we got there and it was very stressful. Also many of the arranged rides had drivers who were smokers and their vehicles reeked of smoke.The Uber would give you flexibility to come and go on your own terms and they were plentiful. Next time we do more museums!

Hotel Review
Hotel Sans Souci Wien
Vienna

This hotel was outstanding! The accommodations, the staff, the housekeeping and Le Bar were actually the highlight of our trip. The coffee service was delicious and the included breakfast was luxurious. We loved the grocery store right next door-very handy and quite the asset. One of the best hotels I have ever stayed in.

Authenticity & Character
Location
Staff
Manuel at the bar was fantastic. His champagne tasting was such a treat. He is so knowledgeable. Nicolas at the front desk was a wealth of knowledge.
Cleanliness & Comfort
Don't stay anywhere else!
Activity Reviews
Highlights of Vienna: Walking Tour
Highlights of Vienna: Walking Tour
Vienna

Christina was fantastic. Warm, friendly, knowledgeable and honest about Austrian History.

Quality of Experience
Guides, Drivers and Staff
Masterpieces & Mysteries: A Tour Through Vienna's Kunsthistorisches Museum
Masterpieces & Mysteries: A Tour Through Vienna's Kunsthistorisches Museum
Vienna
Quality of Experience
Guides, Drivers and Staff
Exploring Schönbrunn Palace
Exploring Schönbrunn Palace
Vienna
Quality of Experience
Guides, Drivers and Staff
 Culinary Highlight Tour through Vienna: Unravel the Viennese Life Style 🍻🍲🚶
Culinary Highlight Tour through Vienna: Unravel the Viennese Life Style 🍻🍲🚶
Vienna

Andreas was outstanding! He was enjoyable to be with and picked a great place for us to have goulash (we had had enough Weiner schnitzel by then).

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Jan 22, 2024
Dear Elizabeth, Thank you so much for taking the time to share your experiences from your winter trip to Vienna. We're delighted to hear that you had a wonderful time and enjoyed the concerts, the Kunst museum, Schönbrunn Palace, and especially the wine tasting experience we arranged. It's also great to know that our guides, Christina and Andreas, added positively to your journey, and that the Sans Souci hotel met your expectations in terms of comfort and convenience. We appreciate your... Read more

Dear Elizabeth,

Thank you so much for taking the time to share your experiences from your winter trip to Vienna. We're delighted to hear that you had a wonderful time and enjoyed the concerts, the Kunst museum, Schönbrunn Palace, and especially the wine tasting experience we arranged. It's also great to know that our guides, Christina and Andreas, added positively to your journey, and that the Sans Souci hotel met your expectations in terms of comfort and convenience.

We appreciate your honest feedback regarding the restaurant experience. Understanding that it didn't fully meet your expectations, we'll take this as an opportunity to improve our services. Ensuring that our guests have a clear understanding of the local cuisine and a more engaging dining experience is important to us.

Your insights about transportation are incredibly valuable. We apologize for the inconveniences you faced with the arranged transfers, and we take note of your preference for using Uber for its flexibility and convenience. This feedback will help us in refining our transportation options for future guests.

We're glad to hear that you would be interested in exploring more museums on your next visit. Rest assured, we will tailor your next itinerary to include more of these enriching experiences, ensuring a trip that aligns perfectly with your interests.

Once again, thank you for choosing us for your Vienna adventure. We look forward to the opportunity to assist you in the future and to provide an even more seamless and enjoyable experience.

Warm regards,

Clemens

Very satisfied with KimKim and Tomaz
Austria | Aug 12 - Aug 21, 2023

Tom
Tom D.
Baltimore, MD | Reviewed on Aug 22, 2023
This was my first time using KimKim and Tomaz, and only my second time using a European based travel agent. I picked KimKim based on online reviews. I was somewhat apprehensive because I had no experience using this agency and had never been to Austria. I admit, I was a bit guarded during the planning process.
Once we received all of our confirmations, I was able to relax. When we got to Austria, we found all of the arrangements to be quite good and reliable. We can't thank you enough. I...
Read more

This was my first time using KimKim and Tomaz, and only my second time using a European based travel agent. I picked KimKim based on online reviews. I was somewhat apprehensive because I had no experience using this agency and had never been to Austria. I admit, I was a bit guarded during the planning process.
Once we received all of our confirmations, I was able to relax. When we got to Austria, we found all of the arrangements to be quite good and reliable. We can't thank you enough. I would recommend you to others.

(The only thing that was confusing for us was KimKim using a partner travel agency -- it would be more reassuring to know in advance.)

Hotel Reviews
Superior Hotel Tirolerhof - Zell am See
Zell am See

Attractive property. Very helpful staff, especially with a health emergency.

Authenticity & Character
Location
Walkable, clean, quiet.
Staff
Cleanliness & Comfort
IMLAUER HOTEL PITTER Salzburg
Salzburg

A good hotel, friendly staff, nice room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Das Tigra Hotel
Vienna

We loved this hotel. Great location, quiet, clean, lovely room, wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tomaz Martinek

Budapest-Bratislava-Vienna
Austria | May 6 - May 14, 2023

Mike
Mike M.
Canada | Reviewed on Jul 04, 2023
Used KIMKIM to plan a trip of Budpest-Bratislava-Vienna I had used KimKim this time because we'd used them in the past and were able to get the lodging and activities that were off-the-beaten path.
This time around, most of the value-add came in the form of the tours, inter-city transport and transfers, and activities. The lodging portion could more easily and efficiently be done by using other popular tools like Hotels- or Booking.com. In fact, you get visibility and transparency to the...
Read more

Used KIMKIM to plan a trip of Budpest-Bratislava-Vienna

I had used KimKim this time because we'd used them in the past and were able to get the lodging and activities that were off-the-beaten path.
This time around, most of the value-add came in the form of the tours, inter-city transport and transfers, and activities. The lodging portion could more easily and efficiently be done by using other popular tools like Hotels- or Booking.com. In fact, you get visibility and transparency to the pricing by using those tools, whereas with KimKim everything is bundled into one price.
I ultimately did book almost everything with KimKim, because I didn't want to use them for just ideas, and then book direct myself--that feels a bit dishonest. After all, these are real travel agents doing real work.
Best tour--Wolfy's adventures in Vienna for a City Food tour. Can't be beat for authentic experience of the city.
Best hotel: Marrol's Boutique Hotel in Bratislava.

Communication between the agent at Grand Cuvee Tours and me was quick (be mindful of time zone differences).
The whole process was fairly efficient.
If you like everything tied into a neat bow, then KimKim is great. They know the regions from first-hand experience so that helps.

Hotel Reviews
Marrol's Boutique Hotel
Bratislava

A boutique hotel, with all the right touches. Lovely library with a bar, great location as well. Rooms were impecable.

Authenticity & Character
Location
Central, yet very quiet.
Staff
Check in Times at 3pm are silly.
Cleanliness & Comfort
Hotel President
Budapest,
Authenticity & Character
Location
Very central, near the Parliament buildings.
Staff
Well,
Cleanliness & Comfort
A bit run down in areas. Breakfast is in the basement and kind of dreary. Selection was fine, servers looked a bit tired.
Activity Reviews
Biking in Wachau Valley
Biking in Wachau Valley
Vienna

Meh. You really have to like wine to go on this tour. Unfortunately for us the biking part was rained out...so we bussed to different wineries. The little towns we went thru were okay, nothing really stood out. The lunch had limited choices. The boat ride up the river was 90 minutes wasted. I would not recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Vienna's Sweet and Savory Food Scene
Vienna's Sweet and Savory Food Scene
Vienna

Absolutely, positively a must-do while in Vienna. This takes you a bit off the beat and path, and you experience Vienna like a local, in different neighborhoods around the city. Best of all--it's all centered around food--a true foodie tour, where you taste local cuisine in the company of other great people. Try to get Maria as the tour guide--she's wonderful. This walking tour also gets you on the metro system for a short ride. Dress appropriately 'cause you will be outside. You will love the people you meet, and lots of photo ops as well. Highly recommended. Save the museums for another day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Jul 21, 2023

Hi Mike, thank you for your extensive feedback, it is really valuable for our future work. We look forward to seeing you travelling with us in the near future.

Great trip
Austria | May 20 - May 26, 2023

Debbie
Debbie W.
Australia | Reviewed on Jun 03, 2023

Bas did a tremendous job on planning our trip, we loved every minute.

Local specialist: Bas Naus

Fantastic Austrian vacation
Austria | Jul 14 - Jul 23, 2022

J
Jamie O.
Canada | Reviewed on Jul 24, 2022

We had a fantastic trip. Everything was planned out perfectly and there were no problems at all with all the planned activities. Wolfy, our guide on the walking food tour of Vienna was outstanding and I would highly recommend both this tour and him as a guide.

Thank you to Tomaz and the team for all the planning. We thoroughly enjoyed the vacation.

Local specialist: Tomaz Martinek

This was our second time using Kimkim to help...
Austria | Aug 18 - Aug 22, 2021

I
Inge H.
Washington, DC | Reviewed on Aug 23, 2021

This was our second time using Kimkim to help with our trip and as before everything was great. Maria, who provided the walking tour, was charming , informative and fun to spend the time with. The Wachau wine tour with Iolo was perfect. Wonderful wines, a special spot for lunch , all in all an enjoyable day. Both restaurant recommended were excellent. Zala responded immediately when we reached out with questions. We wished we were able to stay longer, but we will be back!

Thank you, Tomaz

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Aug 25, 2021

Hi Inge, thank you for your review. I hope to see you travelling again with us!
Tomaz