Elen Hakhverdyan

Dear Colm,
Thank you so much for your thoughtful feedback!
I’m truly delighted to hear that you had such a memorable time in Greece and that the overall experience—from the guides to the tastings and destinations—was so enjoyable. Naxos is indeed a gem, and it’s wonderful to know it was a highlight for you.
Regarding the Athens hotel: I’d just like to clarify that while the initial hotel category wasn’t what you expected, we upgraded you to a better option right away to ensure your comfort. I’m glad the rest of the trip went smoothly and left you with such positive impressions.
It was a pleasure working with you, and I’d be more than happy to help you plan another adventure whenever you’re ready!

Dear Jeffrey,
Thank you so much for sharing your thoughts—I truly appreciate you taking the time to reflect on your trip.I'm absolutely delighted to hear that your time in Santorini was such a highlight, especially with the accommodation and the tour experience. It’s wonderful to know that everything came together so beautifully there.
I’m also grateful for your honest feedback about Crete. I completely understand that with limited time, it can be a challenge to fully enjoy such a large and diverse island. Your input is invaluable, and I’ll certainly keep this in mind when recommending destinations for shorter stays in the future.
I'm very glad to hear the pick-ups and drop-offs went smoothly across the board. That’s always a key part of a relaxed and enjoyable travel experience.
Thank you once again for traveling with us—it was a pleasure assisting you, and I hope we’ll have the opportunity to plan another, even more perfect, journey for you soon.

Dear Rick,
Thank you so much for your kind words about our customer service, guides, and accommodations. We truly appreciate your feedback and are glad to hear that you had a positive experience with our team.
I’m very sorry to hear that the tour content did not fully meet your expectations. In our initial offer, we did mention that we do not provide guided tours specifically themed around Percy Jackson. However, we always strive to incorporate Greek mythology into our experiences to create a rich and immersive journey. While our tours focus on a balance of history, mythology, and culture, I completely understand that you were hoping for a more mythology-centered approach. At archaeological sites across mainland Greece, there are only a limited number of licensed guides available. We carefully selected those with the strongest knowledge of mythology to enhance the storytelling aspect of your tours.
Your feedback is invaluable to us, and we will take it into consideration as we continue refining our itineraries. We truly appreciate the opportunity to have been part of your journey and hope you take many wonderful memories from your time in Greece.

Dear Tamara,
Thank you so much for taking the time to share your detailed feedback. We’re thrilled to hear that the overall experience, from the drivers to the tours, was amazing, and that you enjoyed the fun and informative e-bike tour in Athens!
We also appreciate your candid thoughts on the accommodations. It’s great to know that you found Domes Noruz Chania's design cool, though we understand your concerns about the room layout and space. Your observations about the privacy and practicality of the wellness suite will be shared with the hotel for future improvements.
For the Naxian Collection, we’re happy you enjoyed the breakfast and the semi-private pool, but we’ll pass on your comments about the lighting, towels, and proximity to the airport to help enhance the guest experience.
We’re excited to assist you in planning your next adventure with Kim Kim. Thank you for choosing us!

Dear Ray,
Thank you so much for your kind words and thoughtful feedback! I am thrilled to hear that I could bring your vacation dreams to life and that Maria kept things running smoothly while you were in Italy. It was a pleasure to help tailor the itinerary to your wishes, and I am glad you enjoyed Florence and Siena.
We can’t wait to help you plan your next adventure with Kim Kim. Thank you for choosing us!

Dear Sona,
Thank you from the bottom of my heart for such a beautiful review! It was truly a pleasure to share Greece’s rich culture and history with you and your mom. I’m so glad to hear that the experience left you with wonderful memories to cherish for a lifetime. Your kind words about my passion and patience mean so much to me!
I’m thrilled that Greece made such a lasting impression on you, and I hope our paths cross again for more adventures in the future.

Dear Jinni,
Thank you for your detailed feedback. I'm thrilled to hear that you enjoyed your time in Greece, especially the food tour in Athens and your experience in Ios—it truly is a special place! I’m sorry to hear that the Diamond Caldera Morning Cruise didn’t meet your expectations. Your comments are valuable, and I'll make sure they’re passed on to improve future experiences. I appreciate your kind words about my support during your trip, and I’m glad I could help make your journey stress-free. Looking forward to assisting you with your next adventure!