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Larbi Anzal

I was born into a small traditional village on the Marrakech Plain. Agriculture was the main means of livelihood– livestock and crops – and I had to play my part in my family’s farming activities each day, throughout the year.

I attended primary school and this involved a mile walk each way, twice a day. Of my class, only two of us were able to progress to high school In Marrakech. My cousin and myself, at age 12, looked after ourselves in a small house in the city, getting ourselves to school each day as well as cooking our meals and doing our laundry. But endeavour paid off and I was able to progress to college and take courses in first Practical Science and then Business Management .

After this, I first worked for an English tourism company based in Morocco, gaining much further practical business management training. I was eventually given full responsibility for all of the company’s financial matters. I also took part in many of the trips that the company organised, gaining many certificates including Mountain Rescue and from the Moroccan Guide Federation. I am also qualified to lead rock climbing and kayaking.

Today I am the owner and manager of my own company, Anzal Tours (Anzal Tourisme Services, ATS), founded in 2007. My life’s journey has taken me far but it has not made me forget my home village on the Marrakech Plain, a place to which I return frequently. To journey is good, to return fulfilled is even better.

What places and activities do you specialize in?

"With extensive experience gained over many years in Moroccan tourism and with a deep and strong network of Moroccan service providers, my company, Anzal Tours, specializes in both Hiking and Trekking Tours in the High Atlas as well as Traveling Tours the length and breadth of Morocco. Such tours can be of any duration and at all levels of demand, from the very gentle to the demanding.

In particular I am also very pleased to offer our special Highlight Tours. These are several day options out from Marrakech that uniquely take our travelers to mostly unknown places, well off the beaten track, and that give opportunities to meet and engage with people and to see daily life as it truly is (with opportunities to participate as well).

One of our most enjoyed and appreciated Highlight tours is spending a day in my own village on the Marrakech Plain, engaging and participating with the villagers in their daily activities."

How did you get involved in travel?

"After finishing my studies in High School I gained very good experience in the tourism industry spending many years training and working with an English company that specialized in the provision of outdoor activities. These activities included hiking and trekking, mountaineering, rock climbing, kayaking and camping.

In addition, the company was heavily involved in providing Team Building activities and I was responsible for the planning and management of such events.

Further (and this led to my present strong interest in Traveling Tours) Sahara expeditions) were undertaken, exploring the hot desert landscapes of Southern Morocco.

After 7 years in this company, I founded my own company, ANZAL TOURS (ANZAL TOURISME SERVICES, ATS), in 2007. I now work with UK Educational Tour Operators (for student groups) and with Healthy Holidays (providing their hiking programmes) as well as providing comprehensive tailor made tours for adult groups and private client groups. "

Please share a unique travel experience you will never forget.

"During an annual winter mountaineering training with some experienced mountaineering climbers from various countries, we planned to climb Angour mountain.

We left Marrakech at 03:30 toward Oukaimden (about 76 km South Marrakech), arriving at 05:00. After thoroughly checking the equipment and getting ready to start, we began the climb at 05:30.

It was dark and very cold; we were at around 3,000m. I was anxious about what lay ahead. We started using ropes to ascend further at 11:00; everyone had to use their climbing skills. The cliff was very high and the snow very slippery with some Ice in some places. After a big effort we eventually attained the summit.

I was so pleased to be the 3rd of 9 climbers to make the top at 18:00. The last of the 9 finished the climb at 21:00, three hours later. This further reinforced my satisfaction in achieving success in such a demanding challenge. It was very cold at the summit and to wait there was very hard, but it was all part of the experience and working as a team.

The return journey was treacherous – only once everyone is safely back home can you claim success. With falling temperatures the snow was very icy and it was all in the dark.

After another 4 hours of walking we reached our starting point where we had left the vehicles; they were a very welcome sight. Departing for Marrakech at 01:00, we arrived back in to the city at 03:30, 24 hours after the start.

I was extremely exhausted but also so very exhilarated. It had been a great climbing challenge, involving both strength (physical and mental) and mountain climbing techniques. But, working as a team, in the High Atlas environment, left a long and lasting memory. If you try, if you are encouraged and if you are supported by a strong team of like-minded people, so much can be achieved."

Featured trips & expertise

Climbing Toubkal
Hiking Morocco's Mount Toubkal

Located in Morocco's High Atlas Mountains, the summit of Mt. Toubkal presents a worthy challenge. The climb takes two to three days, and you'll be rewarded with views of the ruggedly beautiful terrain. Whether you're an experienced high-altitude hiker or prefer a more leisurely trek to the summit, choose the itinerary that works best for you.

Outstanding mountain and valley views guaranteed
4 Great Hiking Regions Near Marrakech

The High Atlas mountains are more than just a backdrop for vibrant Marrakech. Only an hour from the city, spectacular scenery and culture await you, with plenty of trails to choose from. Check out one of these four easily-accessible regions and immerse yourself in varied terrain, stunning views, and local Berber culture.

Marrakech
Top 5 Day Trips from Marrakech

Vibrant Marrakech is perfectly situated between some of Morocco's most stunning sights, all well within reach for a memorable day trip. Whether you want to explore the Atlas Mountains, sunbathe on the Atlantic coast, or immerse yourself in traditional Berber culture, we've got plenty of ideas for one-day excursions from the city.

Main Regions of Morocco

Extending from the Mediterranean Shores and Rif mountains in the north to the Atlantic Shores to the west to the hot desert lands of the Sahara in the south, Morocco is a vast country with a huge range of landscape regions. Cutting across its midline are the Atlas mountains, with the Sahara on one side and the more lush, coastal regions on the other.

Recent trip reviews for Larbi

Olga

Trip to morocco, Morocco - Oct 2 - Oct 11, 2018

Traveler: Olga G. - Local specialist: Larbi Anzal

We booked a 10 day trip to Morocco visiting many of the cities including Casablanca, Fez, Ouarzazate and Marrakesh. I was very pleased with the accommodations : Larbi booked us an awesome trip with really nice hotels and riads. Our hotel in Casablanca was brand new (1 month in operation) and our raids in Fez and Marrakesh were right in the heart of the medinas with great trip advisor reviews. Our driver Mubarak was very sweet and patient as well as knowledgeable about the areas we were... read more

We booked a 10 day trip to Morocco visiting many of the cities including Casablanca, Fez, Ouarzazate and Marrakesh. I was very pleased with the accommodations : Larbi booked us an awesome trip with really nice hotels and riads. Our hotel in Casablanca was brand new (1 month in operation) and our raids in Fez and Marrakesh were right in the heart of the medinas with great trip advisor reviews. Our driver Mubarak was very sweet and patient as well as knowledgeable about the areas we were driving through. We even got to visit his mom and sister at their home! And all of our local guides were great, funny and caring (when i got sick). We are extremely happy with the level of service we received on all ends and the best part is I didn't have to lift a finger to book any of it. Thank you Larbi and the Kim Kim team for an amazing experience.

Larbi Anzal, local specialist, responded to this review:

Hello Olga. It is very rewarding to read your comprehensively positive review, many thanks. A bespoke and tailor made trip endeavours to provide an exceptional and unique set of experiences for our travelers and it sounds like this was most definitely the case for you. Thank you for taking the time to express your feelings about your trip with us, it is hugely encouraging. We put a lot of effort into preparing out travelers’ trips and all their component parts and it sounds like we have the “trip recipe” just right! Kind regards, Larbi

Glimpse of morocco, Morocco - Aug 1 - Aug 4, 2018

Traveler: Henry G. - Local specialist: Larbi Anzal

3 nights 4 days tour Chefchaouen/Fes very well organised by Larbi the local Morocco travel specialist, he was very helpful organising transport and accommodation, the Hotel and Riad was excellent, clean rooms, good meals (dinner) the staff at both places was helpful and attentive to assist our needs, information and directions .
Our driver Mubarak was not only the driver but a tour guide as well, very knowledgeable of his country's history and places of interest for the foreigner.
His driving was always defensive, courteous and safe.
Well done KIMKIM,

Larbi Anzal, local specialist, responded to this review:

Hello Henry. It is very good of you to take time to write a review of your tour. I am very pleased that you all enjoyed every aspect of your trip. It was good to work with you, adjusting things as you wished till you had your ideal tour. Creating your comprehensive, bespoke tour was a pleasure and we very much appreciate our appreciative travelers. After your little taste of Morocco perhaps you will think to visit again and to experience other areas; just let me know! Larbi Anzal.

Morocco 2018, Morocco - Jun 30 - Jul 3, 2018

Traveler: Vic T. - Local specialist: Larbi Anzal

Please refer to earlier emails sent.

Morocco trip, Morocco - Apr 1 - Apr 6, 2018

Traveler: Angel D. - Local specialist: Larbi Anzal

Our trip to Morocco was fabulous with the help of Larbi. We toured the country without any hassles, our ride was comfortable and the people who were there as part of Larbi's team were amazing. We don't have any complaints at all. The hotels all suited our needs. I am so glad we planned this trip through kimkim, I'm pretty sure there's no better way to do it. We recommend kimkim to everyone who wants to visit Morocco!

Larbi Anzal, local specialist, responded to this review:

Hello Angel. Your words are very warming indeed to read, many thanks. It is great to know that your trip to Morocco was so good and that you completely enjoyed all the provisions that we had provided for you. It was great to work with you to design your ideal tour to be exactly as you wished it to be. Your praise is fullsome; thank you very much for taking the time to write some lovely words. Larbi.

Alvin

A moroccan desert adventure - 4 days, Morocco - Jun 9 - Jun 14, 2018

Traveler: Alvin K. - Local specialist: Larbi Anzal

We spent 5 days and 4 nights in Morocco and it was great. One of the highlights of our trip was spending the night in the Sahara desert where we were able to watch the stars by the campfire while also enjoying some local music.

Our trip was spent mostly on the road however which at some points of the trip can feel quite boring. However it is understandable due to the size of the country and the distances we had to travel between each place. Nevertheless, the scenery during the drives were... read more

We spent 5 days and 4 nights in Morocco and it was great. One of the highlights of our trip was spending the night in the Sahara desert where we were able to watch the stars by the campfire while also enjoying some local music.

Our trip was spent mostly on the road however which at some points of the trip can feel quite boring. However it is understandable due to the size of the country and the distances we had to travel between each place. Nevertheless, the scenery during the drives were beautiful ranging from rocky mountains, desserts, and valleys. The cities we visited were also very beautiful we visited Ourzazate, Marrakech, and Boulmane Dades.

Our driver was very helpful and very informartive and we enjoyed the trip very much. The accommodation provided by Larbi was of very good quality. We opted for the 3* option and the places we stayed in were very clean and provide very good service.

Some negatives/feedback from our trip:
- we did not get information on the time that our driver would pick us up on the first and last day. It would be more efficient for us and for the tour to provide us this info as we had to ask the hotel manager to phone Larbi a couple of times.
- when we were dropped of in Marrakech by our driver we had to walk to the riad we were staying and our driver agreed with a guy with a cart to take our baggage for 50 dirham. When we arrived I was forced to pay 150 dirham by him.

Despite some minor stuff we enjoyed our trip very much and would recommend using Larbi's services if you are going to visit Morocco.

Larbi Anzal, local specialist, responded to this review:

I am delighted to read your very positive and encouraging Review; many thanks for taking the time to write it and so fully too. I am very pleased to know that you had a great trip and that you fully appreciated the magnificent sceneries and experiences of Morocco (as well as the Anzal Tours service provision!). It is a huge country - you must come back and see more! We have very good drivers and it's great to hear that you appreciated his services too; they do a demanding job and are a very... read more

I am delighted to read your very positive and encouraging Review; many thanks for taking the time to write it and so fully too. I am very pleased to know that you had a great trip and that you fully appreciated the magnificent sceneries and experiences of Morocco (as well as the Anzal Tours service provision!). It is a huge country - you must come back and see more! We have very good drivers and it's great to hear that you appreciated his services too; they do a demanding job and are a very important element of our tours; their input is significant to a tour's overall success. Good to get your "light negatives'' too, thanks; noted and action will be taken for the future. It is a bit tricky to control the luggage carriers, however; they are good and needed for what they do but they have tough lives so any chance to squeeze a little more dirhams can be the case sometimes, sorry about that. Many thanks for your personal recommendation too; I appreciate that very much. We genuinely strive in Anzal Tours to meet and exceed our travelers' expectations. Larbi.

Cultural highlights, Morocco - Jun 7 - Jun 11, 2018

Traveler: Jane R. - Local specialist: Larbi Anzal

Larbi planned a wonderful trip for us. It was exactly what we wanted for the time available to us. His driver was excellent, obliging and knowledgable. When we had to make some changes nothing was too much trouble for Larbi.
Thank you for putting us in touch with him.

Larbi Anzal, local specialist, responded to this review:

This is wonderful to read. We put in full effort to provide great tours for our travelers and it is excellent when a trip is thoroughly enjoyed and appreciated by our travelers. In Anzal Tours we do go the extra mile in order to work with our valued clients to creat and provide a special tour, just as they wish it to be; when we receive a review such as yours we know we are providing just what our discerning travelers want and appreciate. Many thanks ... and spread the word! Safe and happy future travels.Larbi

Morocco, Morocco - Jun 10 - Jun 19, 2018

Traveler: priscilla K. - Local specialist: Larbi Anzal

Refer to email

Yvette

Exploring morocco, Morocco - Apr 30 - May 12, 2018

Traveler: Yvette F. - Local specialist: Larbi Anzal

We had an incredible time during our 12 days in Morocco!

We usually travel quite independently, and this was a new experience for us having a private driver for the first 7 days of our trip, and a mountain guide for another 2.

Now that we are back, we wouldn't have had it any other way. We learned so much from our time with Said, about his culture, family, and other random facts and observations. I think this was the best way to really immerse yourself into Morocco, especially if it's your... read more

We had an incredible time during our 12 days in Morocco!

We usually travel quite independently, and this was a new experience for us having a private driver for the first 7 days of our trip, and a mountain guide for another 2.

Now that we are back, we wouldn't have had it any other way. We learned so much from our time with Said, about his culture, family, and other random facts and observations. I think this was the best way to really immerse yourself into Morocco, especially if it's your first time to Africa or a Muslim country.

Said was also very knowledgeable of the general area. He took us to many places we didn't know about and often stopped in small towns or the side or the road to show us a collective (fossils, roses, argan oil, ceramics), taste some dates or watermelon, or to see a small gift a local was selling (Without feeling pressured to buy). He also took us to visit a nomadic family and share tea with them in their tent, a very special experience for us. It was sad to say goodbye.

I'm not sure that we would do anything differently. We packed quite a bit into our trip, but there is so much to see: Roman ruins at Volubilis, wandering around the blue city at Chefchaouen, the busy medinas in Fes and Marrakech, and of course the desert!

The desert was probably our favorite part of the whole trip. We spend about 3 full days driving between small market towns, stopped at a fossil factory in Erfoud, saw beautiful oases hidden in the rocks and sand, and enjoyed a memorable camel ride at sunset into the dunes where we spend the night enjoying music from local Berber people, who were all very friendly. We even got to hold a baby sand fox that a local boy had on the side of the road!

Another very special part of the trip was spending 2 days hiking in the High Atlas mountains between small villages. We enjoyed 2 lunches with Berber families and spend a very crazy lightning storm in the home of another. Our mountain guide was great and very knowledgeable of the area, even when we had to change our route to avoid the river that grew from the storm.

The riads we stayed at (Fes, Marrakech) were beautifully designed, and the service was top notch. It was great to enjoy a delicious meal on the roof or in the ornate dining areas of our riad after a long day of exploring.

This trip really opened our eyes and re-prioritized our list of places we wanted to jump into next.

Shukran to Larbi & Said for this very special trip!

Larbi Anzal, local specialist, responded to this review:

These are every encouraging words to read Yvette, many thanks. I am delighted that you trip was so exhilarating. Anzal Tours is very pleased that you delighted in the many "extras" that we provide for our travelers, such as close and meaningful encounters with local people; these are very special events. Great too that Said was such a great driver and companion; we are very pleased with our Anzal Tours drivers and we fully know how important a part they play in a trip's overall success. I... read more

These are every encouraging words to read Yvette, many thanks. I am delighted that you trip was so exhilarating. Anzal Tours is very pleased that you delighted in the many "extras" that we provide for our travelers, such as close and meaningful encounters with local people; these are very special events. Great too that Said was such a great driver and companion; we are very pleased with our Anzal Tours drivers and we fully know how important a part they play in a trip's overall success. I will feed back to Said and I know he will be very happy to have served you so well and to your high satisfaction. Thank you very much for young with us; Morocco is varied, Morocco is vast - great that you are keen to return; we will be happy to serve you again. Larbi.

Trip to morocco, Morocco - Apr 9 - Apr 23, 2018

Traveler: Keira N. - Local specialist: Larbi Anzal

Overall trip was great, got to see a lot of the countryside and beautiful landscapes. From a logistics point of view would probably recommend to others to not do such a tightly packed schedule and enjoy more time in some of the bigger towns. Driver was safe and efficient, good English, initially not as interactive but soon warmed up to conversation. Unfortunately the day tour guides left a bit to be desired. The fes guide whilst kind, too much taking to cooperatives and shops, would prefer... read more

Overall trip was great, got to see a lot of the countryside and beautiful landscapes. From a logistics point of view would probably recommend to others to not do such a tightly packed schedule and enjoy more time in some of the bigger towns. Driver was safe and efficient, good English, initially not as interactive but soon warmed up to conversation. Unfortunately the day tour guides left a bit to be desired. The fes guide whilst kind, too much taking to cooperatives and shops, would prefer more historic information and sight seeing. The Marrakech guide was lovely as well, more historic information which is nice, but once again too many cooperative stops. The mountain guide unfortunately was very odd, barely spoke to us for the entire day and did not have much information about local species of plants and animals, needed more persona. Larbi was great at listening to our needs and helping us arrange optional activities and transport so thank you for that. Accomodation was good throughout the stay, clean and comfortable. Ideally not all dinners would be included in future as we did could not finish the meal and it was a waste of food as well as money. Overall good experience, thank you Kim Kim!

Larbi Anzal, local specialist, responded to this review:

Hello Keira. It is pleasing to know that you enjoyed your trip. With the number of days that you had and the places you wished to see, yes, of course, the tour had to be at a pace. In all places it wot be good to linger longer, I understand. The driver is always an important part of a tour and it is excellent that he was both safe as well as helpful; it is always good to ask questions and to encourage, as you did, and then a strong rapport can allow for much information to be gained (as you... read more

Hello Keira. It is pleasing to know that you enjoyed your trip. With the number of days that you had and the places you wished to see, yes, of course, the tour had to be at a pace. In all places it wot be good to linger longer, I understand. The driver is always an important part of a tour and it is excellent that he was both safe as well as helpful; it is always good to ask questions and to encourage, as you did, and then a strong rapport can allow for much information to be gained (as you gained). Guides too play their significant role as well. It is great that your Marrakech Guide was good but I do know that sometimes there is a leaning towards shops that is not what some travelers want. I will take this point on board and certainly look into who was your Fes Guide and discuss future approaches to our travelers if he wishes to work for Anzal Tours. I know the Mountain Guide well and know him to be caring and courteous as well as safety conscious; I see him quite often. But I will meet him and discuss his duties more fully to him and train him further into what can be discussed with out travelers. Great to know that the accommodations were good. I am pleased my own on-tour service/contact/availability to you was helpful. I am very pleased that you liked the Kimkim service - they have many other country specialist around the globe, maybe you can check in again to see where next with Kimkim!

A moroccan desert adventure - 4 days, Morocco - Apr 15 - Apr 20, 2018

Traveler: Ravi V. - Local specialist: Larbi Anzal

Larbi and his team took good care of us and service provided by all of them was very good and made our trip enjoyable.

Larbi Anzal, local specialist, responded to this review:

I am very pleased to read that you liked the services of Anzal Tours. It was a pleasure to work with you, to learn of your needs and to then shape your bespoke, private tour to be just as you wished it to be. I hope you have many good photographs and memories of your trip that will give you further pleasure long into the future.

Trip to morocco, Morocco - Apr 9 - Apr 23, 2018

Traveler: Vini N. - Local specialist: Larbi Anzal

While we enjoyed our trip to this amazing country , I would have a some suggestions .
We were two people on a private tour .

Clarify every arrangement clearly
Eg no shopping stops on guided tours / guides could be higher quality
All drivers or taxi services provide by company to have basic English ( or language requested by client ) . We struggled with this on our last three days , was tiresome .
We requested a luxury tent in the Desert , but only a standard one was booked . When we... read more

While we enjoyed our trip to this amazing country , I would have a some suggestions .
We were two people on a private tour .

Clarify every arrangement clearly
Eg no shopping stops on guided tours / guides could be higher quality
All drivers or taxi services provide by company to have basic English ( or language requested by client ) . We struggled with this on our last three days , was tiresome .
We requested a luxury tent in the Desert , but only a standard one was booked . When we queried it and requested itemised costs , nothing received . My final quote was based on this,
Also I had requested meals to be omitted , to offer more flexibilty , this was not done .
So we ended up pay AUD 500 eac more , not totally sure what for .
Our initial driver could have had more engagement / charisma . Felt he wa just ‘doing a job ‘ most of the time .
One hotels and one meal below standard .
We were not informed of our drivers name or called by Larbi initially to check if all was going smoothly .
On the positive when we did contact Larbi if was very good . Our driver was flexible and adjusted our itinery so we got a full day on Fez .
Overall had some great experiences, Morocco scenery , food and interesting weather !

Larbi Anzal, local specialist, responded to this review:

Hello Vini. It is good to read that many aspects of your tour were great and positive. About those items that you found less so, I hope that they did not cloud your tour too much. In a developing country language can be a challenge sometimes and I am sorry that you found this to be this way for you. Most often we only hear good things about our drivers and Guides so this is unfortunate. There was discussion in the email conversations about what level of desert tent you wished but your final... read more

Hello Vini. It is good to read that many aspects of your tour were great and positive. About those items that you found less so, I hope that they did not cloud your tour too much. In a developing country language can be a challenge sometimes and I am sorry that you found this to be this way for you. Most often we only hear good things about our drivers and Guides so this is unfortunate. There was discussion in the email conversations about what level of desert tent you wished but your final Trip Plan (stating all inclusions/exclusions) did not show a deluxe tent; as all your other accommodations were requested to be at 3*, a standard tent was booked for you (And it was this standard that was costed in). I hope that your meals eaten in the accommodations were enjoyable; I note one was not so good for you and I will seek to enquire about this. Our travellers usually like eating in their accommodations after a long day, when they can freshen up, relax and reflect on the day. I am pleased that you found my service towards you helpful whilst you were on tour.

Morocco spring break, Morocco - Mar 23 - Apr 1, 2018

Traveler: Mathew V. - Local specialist: Larbi Anzal

Pluses:
+ we loved the people, country and culture of Morocco
+ our driver Moad was good - friendly and drove very safely over the 1,500 kms we
+ 2 places we stayed in Quarzazette and Marrakesh were good

Negatives:
- Larbi, does not review the trip advisor ratings of places he books people into. He claims 3 stars, but the ratings are much worse and the experience is just as spotty.
- the bathrooms in the desert saffari were terrible and the “standard luxury” tent was mattresses laid on... read more

Pluses:
+ we loved the people, country and culture of Morocco
+ our driver Moad was good - friendly and drove very safely over the 1,500 kms we
+ 2 places we stayed in Quarzazette and Marrakesh were good

Negatives:
- Larbi, does not review the trip advisor ratings of places he books people into. He claims 3 stars, but the ratings are much worse and the experience is just as spotty.
- the bathrooms in the desert saffari were terrible and the “standard luxury” tent was mattresses laid on carpets. There was no “luxury”. Clearly a bait and switch operation.
- when we pointed out the poor quality about some of the places we were staying in, his reaction was pretty much take it or leave it, you are on your own. This was true especially on our last day in Casablanca.

Conclusion:
- we would NOT recommed using Larbi.

Larbi Anzal, local specialist, responded to this review:

Thank you, Mathew, for taking time to write a review of your tour. Such reviews are read with care and all points raised by our travelers are considered and evaluated and acted upon where needs be. It is great to hear that you enjoyed the itinerary with a safe and helpful driver; this is very encouraging to hear. Anzal Tours has great itinerary planning specialists and it was good to develop your bespoke tour itinerary to be just as you wished. Regarding your accommodation comments, however,... read more

Thank you, Mathew, for taking time to write a review of your tour. Such reviews are read with care and all points raised by our travelers are considered and evaluated and acted upon where needs be. It is great to hear that you enjoyed the itinerary with a safe and helpful driver; this is very encouraging to hear. Anzal Tours has great itinerary planning specialists and it was good to develop your bespoke tour itinerary to be just as you wished. Regarding your accommodation comments, however, your tour was booked on a 3* accommodation basis. Your comment about your “standard luxury” tent is not what was costed; in fact there is no such classification as “standard luxury” tent. We offer only either standard tent or deluxe tent and you had standard desert tent. I note your comments about stating that the “bathrooms were terrible” and I will certainly raise this with the Bedouin tent company to enquire about their provision. We had other travelers staying in the same Bedouin camp when you were there and no such negative comments have been received but, of course, I will be checking. Your hotel in Casablanca, although your tour was costed on a 3* accommodation basis, Anzal Tours had actually booked for you a 4* hotel, an hotel that has given us no cause for concern from any of our previous travelers. It was around 17.30 when you ‘phoned me to ask to change the hotel but at such short notice this was not viable. I believe that you asked for one room in the hotel to be changed for you and this was done. But I am soon to be in Casablanca so I will make a point of calling in to the hotel and check it. As both the itinerary planner and tour component coordinator for your tour I, Larbi, always keep a close eye on our traveler provision so I thank you for your observations. Larbi Anzal