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Abdellah El Asely

Born in a Berber family, I grew up in a splendid village at the heart of the Atlas Mountains with a great love for the outdoors. After my university studies, i decided to work as a mountain guide leading groups around the country in the Sahara desert and the Atlas mountains. Working as a tour guide was my dream job as it gives me the chance to meet different people from different countries, to make connections between local inhabitants and the travellers.

What places and activities do you specialize in?

"We run tours in the following areas; Atlas mountains, Sahara deserts, imperial cities.
We specialise in Hiking trips, 4WD tours, luxury travels, Mountain biking, Family holidays, cultural tours, culinary trips."

How did you get involved in travel?

"Having grown up in the Atlas Mountains, my passion for adventure travel was kindled at an early age. I began my career in tourism industry since 2006, leading groups in the Atlas mountains and Sahara, then i started working as product manager for several local Tour operators before I decided to found OT. Voyages. Being a travel agent is inspiring others to explore new places, discover a new culture, and meet different and wonderful people."

Please share a unique travel experience you will never forget.

"Climbing the Mont M'Goun (4068m) in the Atlas mountains. My first ascent, an unforgottable experience!

When i was 14, i joined a hiking group in my area in the Atlas mountains, after hosting them for several days in my village, we started hiking towards the giant M'goun mountain range. from our base camp at 2905, we started an early ascent to the M'goun peak, which, as a child, i always considered as the highest mountain in the world.

The ascent took 10 hours and was really challenging considering my age, and i ended up laying on a mule back on the way to the main camp. However, the views from the summit were amazing, everyone was happy to be on the top of this giant windy summit. In the afternoon, we were invited by a family of Berber nomads for a mint tea in their tent, which was an unforgottable moment for all the group members. We spent the afternoon playing with their kids and learning about their way of life and traditions, the family joined us for diner in our camp, and we shared family-like moments playing local Berber music and dancing under the starry sky of the Atlas mountains.

As a child, this experience made me fall in love with the high mountains and the great outdoors. "

Abdellah is part of the following groups: Morocco Travel Agents
Grand Moroccan Tour
Grand Moroccan Tour - 13 Days

This 13-day tour covers a wide range sites and experiences that, together, provide a well-rounded view of Morocco. The tour begins with the imperial cities of the northern area (Casablanca, Rabat, Tanger, Fez, and Meknes), and also includes the charming blue-painted town of Chefchaouen. The trip continues toward the Merzouga area of the Sahara, with the classic Erg Chebbi sand dunes all around. Then, stop in vibrant Marrakech and experience its lively square before heading back to Casablanca to depart.

Jamaa el Fna Square in Marrakesh
Marrakesh to Casablanca: Agafay Desert & Atlantic Coast - 6 Days

This tour is perfect for the traveler who's short on time and looking for a taste of Morocco and its hidden gems. You'll enjoy a guided tour of Marrakesh and watch its famed Jamaa El Fna Square come to life at dusk, then ride a camel through the stunning sand dunes of the Agafay Desert, where you'll spend the night in a traditional tent. As you make your way to Casablanca, you'll stop at an argan oil collective, enjoy fresh, delicious seafood on the coast, and visit the gorgeous Essaouira, all at a relaxed pace.

A desert oasis with stunning mountains beyond
Grand Tour: Casablanca, Meknes, Chefchaouen, Fes, Sahara Desert, Marrakech - 8 Days

Spend a week on a grand tour of Morocco and its gems on this itinerary, which guarantees a taste of the country's iconic landscapes and landmarks. You'll begin in the modern commercial capital of Casablanca, where you can pay homage to its eponymous classic film, then head through Meknes, visiting Roman ruins along the way. Next up is the Instagram-worthy "Blue City" of Chefchaouen, a stunning celebration of color and culture. Get lost in the medinas of Fes and travel across the Atlas Mountains to the Sahara Desert, which you can explore by camel or ATV. You'll meet the area's nomadic people, dine by the fire as you watch local performers, and sleep overnight in a traditional Bedouin tent before you end your trip in the bustle and beauty of Marrakesh.

The Best of Morocco
Best of Morocco: Casablanca to Marrakesh - 11 Days

From the blue medina of Chefchoauen to the red dunes of the Sahara, this colorful, 11-day journey through Morocco has it all. The trip begins in Casablanca, home to one of the tallest mosque towers in the world, and then takes you to Fez, with its ancient, well-preserved square and unique tanneries. Enjoy camping under the stars in the Erg Chebbi Dunes, and take in the lively culture in Marrakesh.

Old city of Essaouira on the coast
Luxury Grand Tour of Morocco - 14 Days

This two-week itinerary checks off Morocco's top urban and natural landmarks. See medieval architecture in the capital of Rabat, walk the blue streets of Chefchaouen, and tour 9th-century Al Quaraouiyine University in Fes. Continue to the Sahara for a night of glamping, visit the desert citadel of Ait Benhaddou, and explore colorful Marrakech markets and ornate palaces before ending in the quiet coastal city of Essaouira.

Recent trip reviews for Abdellah

Our trip to Morocco was so amazing! · Morocco - Nov 23 - Nov 29, 2019

Traveler: Megan P. - Local specialist: Abdellah El Asely

Our trip to Morocco was nothing short of amazing. We have never traveled with a guided tour and now I'm questioning why we haven't. Abdellah was awesome from the very beginning, communicating everything we needed to do in order to prepare for our trip. He was available anytime we needed him throughout our vacation as well which meant so much to us. I had left a precious luxury item at Tiziri camp which was rather far from where we were headed yet Abdellah and Karim made sure I had it in my... read more

Our trip to Morocco was nothing short of amazing. We have never traveled with a guided tour and now I'm questioning why we haven't. Abdellah was awesome from the very beginning, communicating everything we needed to do in order to prepare for our trip. He was available anytime we needed him throughout our vacation as well which meant so much to us. I had left a precious luxury item at Tiziri camp which was rather far from where we were headed yet Abdellah and Karim made sure I had it in my hands before I left for the states. I can't say enough amazing things about this team as they made my family's trip very memorable. While Abdellah worked behind the scenes to ensure everything went smoothly, Karim executed everything beautifully and pretty much made our entire trip so memorable. If you decide to go to Morocco, staying overnight at Tiziri Luxury camp is a must, especially the camel trek to the site. The experience was surreal and unlike anything else. One thing I would change about our itinerary would be the hotel/riad accommodations. If you're used to luxurious, western hotel rooms, I would suggest staying at a riad for the experience 1-2 days then request a 5-star hotel the rest of the trip. Although the riads were stunning, I prefer hotels but hopefully next time (soon)! I would definitely book another trip with KimKim again! Thank you for your excellent customer service, Abdellah and Karim!

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Megan, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Chokrane!
Abdellah
Original Travels

Awesome 9 days in Morocco · Morocco - Nov 21 - Dec 1, 2019

Traveler: Rita B. - Local specialist: Abdellah El Asely

Our trip was wonderful. Our driver Faysal was by our side throughout the trip. Other than in Casablanca, all our hotels and Riads were exceptional. Riad Lina in Chefchaouen and Riad Passali were the best. Every day was planned well, with time to tour and rest. Faysal was very attentive and helpful. He knew the roads, ATM's well. His took us to a store to get scarves and water before the nights in the Sahara. Cannot thank him enough for everything he did for us.
This is one of the best trips we have had.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hello Rita,

We would like to thank you for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Morocco with only the best there is to offer. It’s so nice to hear that our driver Faysal has helped to make your experience such a positive one, we wish you safe travels in 2020 and look forward to seeing you again soon.

Best regards,
Abdellah
Original Travels

charles

Amazing Moroccan Itinerary (October 13 - 25, 2019) · Morocco - Oct 14 - Oct 25, 2019

Traveler: charles c. - Local specialist: Abdellah El Asely

Our experience with Kimkim was excellent. We began researching our October, 2019 trip to Morocco in March of 2019 and came upon Kimkim. We have never used a travel company in the past. Instead, we do all of the planning ourselves. However, due to the amount of driving, language issues, and general lack of familiarity with Morocco, we decided to consider taking a different approach. From the very beginning, our communications with Abdellah were prompt and informative. He was quick to... read more

Our experience with Kimkim was excellent. We began researching our October, 2019 trip to Morocco in March of 2019 and came upon Kimkim. We have never used a travel company in the past. Instead, we do all of the planning ourselves. However, due to the amount of driving, language issues, and general lack of familiarity with Morocco, we decided to consider taking a different approach. From the very beginning, our communications with Abdellah were prompt and informative. He was quick to outline an itinerary that would get the most out of our 13 days in Morocco. We were able to adjust the itinerary ahead of our trip so that it included everything we wanted to see and do. Abdellah was even very helpful during the trip when we had a minor issue that needed to be resolved. The communication from Abdellah was one of the most impressive things about Kimkim. The other was our guide, Ayoub Nibil. There is no question that he made our trip extra special! He was friendly, thoughtful, knowledgeable and eager to share everything he could about his country. He is also a talented musician and we shared many conversations around our common love of music and introducing each other to some of our favorite artists. Ayoub and his big smile were always there to greet us each morning. He and our driver Mohammed took great care of us. We strongly recommend Kimkim, especially if you are traveling to a country where you haven’t been before and need some assistance with planning and executing an exciting itinerary. Our advice is to be as specific as possible with what you want out of your vacation and get all of your questions answered in advance. That way, they can tailor the itinerary to you and surprises will be minimized. We will look to Kimkim in the future when we need their expertise to help get the most out of our vacation.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Charles,

Thank you so much for sharing your experience with us and kimkim travelers. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you you had such a wonderful time in Morocco, Ayoub and the team will be thrilled to hear your feedback!

Respectfully,
Abdellah
Original Travels

Driving tour around Morocco · Morocco - Oct 29 - Nov 7, 2019

Traveler: Joanne B. - Local specialist: Abdellah El Asely

We truly loved our driving tour around Morocco with our ever helpful and friendly driver and guide, Karim. Everything was organised seamlessly by Abdellah, staying in lovely riads, a posh cave room and an even posher desert tent. It was fascinating to visit diverse and vibrant cities such as Marrakesh, Fes, Tangier, Casablanca and Rabat where we felt very welcomed. The landscape of Morocco was endlessly engaging: high mountain peaks, rolling slopes of olive groves, oak and cedar forests,... read more

We truly loved our driving tour around Morocco with our ever helpful and friendly driver and guide, Karim. Everything was organised seamlessly by Abdellah, staying in lovely riads, a posh cave room and an even posher desert tent. It was fascinating to visit diverse and vibrant cities such as Marrakesh, Fes, Tangier, Casablanca and Rabat where we felt very welcomed. The landscape of Morocco was endlessly engaging: high mountain peaks, rolling slopes of olive groves, oak and cedar forests, desert and plains, and a beautiful coastline. Activities never before carried out included traditional drumming sessions ( addictive), and evening and early morning camel treks (happily with a night for the legs to recover in between). We are already planning to return and explore further and would not hesitate to use Kim Kim and their specialist Abdellah, who organised such a brilliant trip and was always contactable and responsive.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Joanne,

Thank You for leaving us this fantastic review. Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing kimkim and Original Travels and we look forward to welcoming you again into our beautiful country :)!

All the best,
Abdellah.
Original Travels

Amazing Morocco Experience · Morocco - Oct 18 - Oct 29, 2019

Traveler: Emily J. - Local specialist: Abdellah El Asely

We are two 27 year old girls who traveled to Morocco in October 2018 and used KimKim at the recommendation of friends. We are so glad we did! We worked with Abdellah who was amazing in planning before the trip, and responsive throughout the trip when questions or small concerns arose. We wanted an adventurous cultural immersion trip and he provided just that. We did multiple private tours throughout the whole country...which we never would have been able to plan / organize on our own, and... read more

We are two 27 year old girls who traveled to Morocco in October 2018 and used KimKim at the recommendation of friends. We are so glad we did! We worked with Abdellah who was amazing in planning before the trip, and responsive throughout the trip when questions or small concerns arose. We wanted an adventurous cultural immersion trip and he provided just that. We did multiple private tours throughout the whole country...which we never would have been able to plan / organize on our own, and were able to get a true feel and understanding of the country. Our driver Karim was excellent, safe and knowledgable and everyone with interacted with throughout the trip made it spectacular. We especially loved our day tour in Fes, our time in Tangier and our time in the Sahara at Merzouga (luxury camping under the desert stars was an experience we will never forget and recommend to everyone!).

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Emily,

Thanks for leaving us such a wonderful review. We are glad that you and Caroline loved our services, Karim and our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.

All the best,
Abdellah.

Circumnavigating Morocco for two weeks in October · Morocco - Oct 3 - Oct 17, 2019

Traveler: Diane Z. - Local specialist: Abdellah El Asely

We discovered Kimkim while looking for a driver for a 2 week trip to Morocco in October of 2019. I completed the form asking what our interests were, and happily heard from Abdellah, who suggested hotels and an itinerary before we even made a commitment to using the service. Until that point, we had been trying to coordinate all the details on our own (just google riads in Marrakech and you will rapidly see the thousands of choices.) It was so much easier to be guided by an expert in Morocco... read more

We discovered Kimkim while looking for a driver for a 2 week trip to Morocco in October of 2019. I completed the form asking what our interests were, and happily heard from Abdellah, who suggested hotels and an itinerary before we even made a commitment to using the service. Until that point, we had been trying to coordinate all the details on our own (just google riads in Marrakech and you will rapidly see the thousands of choices.) It was so much easier to be guided by an expert in Morocco who really listened to our concerns and helped shape the trip. Abdellah connected us with our driver, Karim, who made even the longest days of travel smooth and comfortable.

We started in Rabat, then went to the blue city of Chefchaouen in the Rif mountains, then to Volubilis, Meknes, Fes, Erg Chebbi in the Sahara, through the High Atlas to Marrakech and finally, Essaouira.

We may have tried to squeeze in too much for the length of our trip, not quite understanding that 2 nights in any one location really meant less time there due to travel times, but nonetheless, it was great to cover so much ground and see the mountains, the cities, and most of all the desert.

Abdellah arranged 2 half day tours in Fes and Marrakech, which helped us understand the history of those places. Be forewarned that all stops may involve an opportunity for shopping, so be clear if that is not your interest. The natural beauty of the desert, the mountains, the oases was the highlight of our trip, and I wish we had planned more time for hiking. As it happened, the weather in a Morocco was much hotter than expected, reaching 100 degrees in Marrakech, thanks a lot, climate change.

The Kimkim platform made it easy to communicate at all stages of trip planning, including while on the road. We also used WhatsApp smoothly throughout the trip. Overall, I can highly recommend working with Abdellah and a Kimkim again.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Salam Diane,

Thanks for taking the time to share your opinion on our service with other Kimkim travellers. We take pride in giving outstanding service every customers and we're overjoyed to recieve your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

Chokran and best wishes!
Abdellah.

Trip to Morocco · Morocco - Oct 3 - Oct 15, 2019

Traveler: Leah H. - Local specialist: Abdellah El Asely

We spent 13 days in the beautiful country of Morocco in October, 2019. Booking our trip through Abdellah at KimKim was effortless and he communicated with us regularly. When troubles occurred (cancelled flights, reroutes, dissatisfaction with two of the lodging locations) they were handled quickly and efficiently.
Make sure to look at the booked Riads online before you go and if they do not meet your standards, change them in advance, though they will change them for you.
Our driver, Jalil,... read more

We spent 13 days in the beautiful country of Morocco in October, 2019. Booking our trip through Abdellah at KimKim was effortless and he communicated with us regularly. When troubles occurred (cancelled flights, reroutes, dissatisfaction with two of the lodging locations) they were handled quickly and efficiently.
Make sure to look at the booked Riads online before you go and if they do not meet your standards, change them in advance, though they will change them for you.
Our driver, Jalil, made our trip for us. He was courteous, warm, friendly and went above and beyond to ensure that our needs were met no matter the time of day or night. It was akin to being on a road trip with a longtime friend.
If you do book a trip, make sure to stay in the Tziri Camp two nights. Try the sand boarding, rent a dune buggy and visit the local towns. Also add an extra night in Chefchouen so that you have time to hike the waterfall. We didn’t have time to do that.
I also highly recommend the Riad Dar Yema in Marrakech. Don’t miss their Hammam and massage!
When you tire of Tagines, go to Mamma Mia in Marrakech! Delicious.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Leah,

Thanks for taking the time to write this lovely review!! i was really glad to help you planning your tour, and I am thrilled you had a wonderful time in our beautiful country!

I wish you all the best!
Abdellah.

Excellent 2 week experience in Morocco · Morocco - Sep 25 - Oct 1, 2019

Traveler: Karla A. - Local specialist: Abdellah El Asely

We had an excellent 2 week experience in Morocco. The only thing we wish we had done was to spend a day or two at a coastal town. Otherwise we saw urban, mtns, the gorges, the desert and even Chefchaouen. We started in the southern area in Marrakeck which worked out well. Turns out that the prices of items in Fez are much lower than the other areas. We were told that a lot of the linens and leather etc was made in Fez which helped to lower the prices. We resisted buying on the front end of... read more

We had an excellent 2 week experience in Morocco. The only thing we wish we had done was to spend a day or two at a coastal town. Otherwise we saw urban, mtns, the gorges, the desert and even Chefchaouen. We started in the southern area in Marrakeck which worked out well. Turns out that the prices of items in Fez are much lower than the other areas. We were told that a lot of the linens and leather etc was made in Fez which helped to lower the prices. We resisted buying on the front end of the trip saving it for Fez which was the last few days of our trip. So the lower prices were an added perk. The tannery in Marrakech was a highlight however the Fez tannery was even better. We loved the Secret Jardin in Marrakech preferring it to the Marjorelle Garden. Fewer crowds and we were really interested in the old water system of getting water from the Atlas Mtns. Our guide, Ayoub, picked us up in Marrakech. He was a young, extremely nice fella. I appreciated his temperament and his values. He is also a musician and he shared with us his talent by showing us videos of his songs. He also shared videos of his Berber village customs associated with dancing and singing. As well as videos of similar things but from different tribes. It was a great cultural experience topped off with our arrival at the Gorge's hotel with entertainment that was very similar to the videos that Ayoub shared. Perfect timing! As we approached the desert he shifted to different music to get us in the desert grove. We were traveling with our late 20 year old boys who so appreciated that both our driver and our guide were mid 20s.
Ayoub seemed a bit inexperienced in that he needed coaching on telling us what to expect for the day. Clothing, water, money and timing in particular. He got much better as the trip progressed.
Our elder son would have appreciate more input about history. The same son, got an eye infection. Ayoub was really helpful and flexible. First taking us to a pharmacy for meds ( The meds did not help.) The next day we went to the hospital (no service) and then to a private doctor (immediate service and no payment). It took all morning to do this and still Ayoub was able to adjust the schedule so that we could still go visit a Berber household. The Berber father, Mohamed, is quite a character. He lead us on a hike in the gorge which was probably the high light of our whole Morocco experience. It was so unexpectedly beautiful and surprisingly cool. This was followed by a meal in his house. I was given a tour of the house by his wife, who did not speak one work of english, but we hugged several times, shared gifts and photos. Our group referred back to Mohamed several times as the trip progressed.
It was awkward paying for the lunch. Before we left on the trip I was of the understanding that it was included. Ayoub told us that there was a change and that dinner was included that day but not lunch. The problem was, that we did not know how much to pay him and Ayoub did not provide any guidance.
Lodging- often our lodging was upgraded and we ended up in the suite. Quite a treat!!!! We appreciated the 2 places that had swimming pools. It was a great way to cool off during the days of 100 degree temps. All of our lodging was interesting and very comfortable.
Food in Morocco was delicious. However after about 7-10 days of Tagine we were ready for some variety. Our cooking class in Fez was great. Our teacher was a grandma and did not speak a word fo english but she was a delight. She effectively demonstrated the steps and there was a translator when needed. We all really enjoyed the class and the teacher.
The highlight of the trip for our boys was sandboarding. They loved it and shared stories and videos for the rest of the trip.
Ayoub is a talented photographer. He often took my big camera to get photos of the whole family and individuals. He ran up and down lots of sand dunes to get amazing pics of us on the camels. I am the family photographer so it is a treat to have some pics of me and to have such great pics of the family.
Our driver, Jilel, was very good. Also young like Ayoub. Our older son in particular enjoyed him. He provided a contrast with Ayoub. Ayoub is from a middle Atlas Berber village. He is surprisingly progressive and has compassion for women. Jilel is from Marrakech and has already been married and divorced twice, currently has 3 girlfriends and yet, has less progressive views. He was a courteous, cautious driver but able to pass when needed on the mountainous roads. He was always on time. We suggest that he figure out how to get to the riad before he begins driving. We always got a bit lost the last few minutes of the day. He brought levity to the group which was very much appreciated.
All in all it was a GREAT trip. Wonderful memories and a great time for the whole family. We found the people to be exceptionally warm, inviting, generous and helpful. Everyone should visit Mococco!

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Karla,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. I have taken note of your remarks and will share them with my team in order to improve our quality service. Thanks again and we look forward to serving you again.

Best wishes!
Abdellah.

Trip to Morocco · Morocco - Sep 26 - Oct 3, 2019

Traveler: Rod K. - Local specialist: Abdellah El Asely

We are so happy that KimKim connected us with Abdellah, because we have had the most wonderful experience travelling through Morocco in a private tour that he organised for us.
He was so easy to talk to, and so accommodating as he tailored the tour to suit us and our schedule.

Abdellah chose for us the most wonderful riads and hotels for us to stay in during the tour. But the most special night was our visit to the Tiziri Desert Camp in the Sahara at Merzouga. This was a magical experience... read more

We are so happy that KimKim connected us with Abdellah, because we have had the most wonderful experience travelling through Morocco in a private tour that he organised for us.
He was so easy to talk to, and so accommodating as he tailored the tour to suit us and our schedule.

Abdellah chose for us the most wonderful riads and hotels for us to stay in during the tour. But the most special night was our visit to the Tiziri Desert Camp in the Sahara at Merzouga. This was a magical experience that we will never forget.
He also organised local guides for us in Fès and in Marrakech who were brilliant: we learned so much from them about the history and culture of this wonderful country.

Best of all, Abdellah chose for us the perfect driver, Karim. Karim was a delight to be with every day and he was kind and patient and lots of fun. We feel we have made a new friend, he was so lovely to us and shared so much with us about his land, his family and his Berber heritage.

My wife and I sincerely thank KimKim, Abdellah and Karim for our fabulous Morocco holiday.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Rod,
Wow! your pictures look amazing! Thanks a lot for sharing the beauty of our country with the world! We are thrilled that you and your wife have enjoyed your Moroccan adventure with us, this will encourage us to carry on designing life-time experiences for our guests! Thanks a lot and all my best wishes for you and your wife!

Abdellah.

Trip to Morocco · Morocco - Sep 20 - Sep 28, 2019

Traveler: Rosalba H. - Local specialist: Abdellah El Asely

Kimkim was the company with the best reviews I found in internet when I was planning my trip to Morocco by myself and being an older lady I really needed to make sure that I was in the beast hands.
Best decision ever! They put me in contact with the agent in Morocco, Abdellah, who immediately started to put together an itinerary that also included the hotels and a personal driver who took me around Morocco in the most comfortable newer SUV. He also picked me up and dropped off the airport,.... read more

Kimkim was the company with the best reviews I found in internet when I was planning my trip to Morocco by myself and being an older lady I really needed to make sure that I was in the beast hands.
Best decision ever! They put me in contact with the agent in Morocco, Abdellah, who immediately started to put together an itinerary that also included the hotels and a personal driver who took me around Morocco in the most comfortable newer SUV. He also picked me up and dropped off the airport,. They found the guides when needed, I never felt lost, confused or uncomfortable.
Abdellah was on top of all the details before during and after my trip, he was always in contact with my driver and I day and night to make sure that everything was running smoothly.
If ever go back to Morocco undoubtedly I’ll contact Abdellah and definitely I will use Kimkim for my next trip wherever that might be.
Rosalba Henninger

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hey Rosalba,
Thanks a lot for your great review! It was a pleasure to help planning your adventure and we are really glad you had a great time in Morocco. Of course, I will be more than happy to help organising your next trip to our beautiful country, Insh-allah!
I wish you the best!
Abdellah

Trip to Morocco · Morocco - Sep 19 - Sep 28, 2019

Traveler: Priyanka s. - Local specialist: Abdellah El Asely

I chanced upon kimkim while looking for tours in Morocco. They connected me to Abdellah and I have not regretted booking the tour with him. He was very receptive and open about our requirements and planned the tour in such a way that we were able to cover a lot of places in Morocco in 9 days. He was also prompt in replying to queries that we had during the trip and went out of his way to make it comfortable for us. Karim our driver/guide was most courteous, helpful and professional. It is... read more

I chanced upon kimkim while looking for tours in Morocco. They connected me to Abdellah and I have not regretted booking the tour with him. He was very receptive and open about our requirements and planned the tour in such a way that we were able to cover a lot of places in Morocco in 9 days. He was also prompt in replying to queries that we had during the trip and went out of his way to make it comfortable for us. Karim our driver/guide was most courteous, helpful and professional. It is thanks to Hassan our guide that I was able to summit Mt. Toubkal. All in all it was a successful trip with wonderful memories.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hello Priyanka,
I am very glad that you have enjoyed your trip to Morocco! I know how much you were looking forward to it, and it was a great pleasure for me to plan it for you! Great that you made it to Toubkal summit, the giant of North Africa, Congratulations!

All the best to you and Shailesh,
Abdellah

Janelle

Trip to Morocco · Morocco - Sep 10 - Sep 14, 2019

Traveler: Janelle R. - Local specialist: Abdellah El Asely

Our trip to Morocco was absolutely AMAZING!! All thanks to Abdullah!! He sent me a couple of itineraries to look over and we pick one that suited us. He made sure he was always available to me. If i needed anything he was very quick to respond. He also paired us up with our driver Karim. I honestly can’t say more good things about Karim. He definitely took great care of us and went beyond his duty for us. I will forever be grateful to him ❤️ He showed us his beautiful country and culture. I... read more

Our trip to Morocco was absolutely AMAZING!! All thanks to Abdullah!! He sent me a couple of itineraries to look over and we pick one that suited us. He made sure he was always available to me. If i needed anything he was very quick to respond. He also paired us up with our driver Karim. I honestly can’t say more good things about Karim. He definitely took great care of us and went beyond his duty for us. I will forever be grateful to him ❤️ He showed us his beautiful country and culture. I wished we had more time in this beautiful country. 5 days was not enough. Thanks to KimKim travel I left my heart in Morocco!! 😉 I will definitely come back, and when I do I will be contacting Abdullah and KARIM. Thank you.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Salam Janelle,
Thanks for your kind words and for sharing your experience! It was a pleasure to plan this trip for you and Alexander, and I'm so happy to hear that the journey gave you a feeling for real Morocco and its people. I'am pleased to share your review with Karim and we all hope to see you again in our beautiful Morocco :). Maa Salama!

Nora

Highlights of Morocco - 10 Days · Morocco - Jun 19 - Jun 28, 2019

Traveler: Nora A. - Local specialist: Abdellah El Asely

Great transfer service on time with very quality cars.
Our specialist Abdellah was always in communication and always checked on quality of service.

Would recommend well.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Nora,
Thank you so much for taking the time to write a review! It was a pleasure to work with you and to arrange your transfers throughout Morocco, glad that our drivers have been punctual and helpful. Wish you all the best and welcome back any time!
Abdellah.

Cynthia

5 Days in Morocco - 4 Unique Itineraries · Morocco - May 26 - May 31, 2019

Traveler: Cynthia C. - Local specialist: Abdellah El Asely

From our local area specialist, Abdellah, to our driver to our constant guide, Abderrahim, to our local guides in both Fez and Marrakech, our trip could not have been ANY better. A great example of this was, as soon as I notified Abdellah, of some concerns I was reading of our Sahara Desert accommodations (while ON the trip), he immediately investigated and decided to make changes, which were WONDERFUL (I had not wanted to say anything just off reviews, but glad I did, and he agreed, that... read more

From our local area specialist, Abdellah, to our driver to our constant guide, Abderrahim, to our local guides in both Fez and Marrakech, our trip could not have been ANY better. A great example of this was, as soon as I notified Abdellah, of some concerns I was reading of our Sahara Desert accommodations (while ON the trip), he immediately investigated and decided to make changes, which were WONDERFUL (I had not wanted to say anything just off reviews, but glad I did, and he agreed, that changes since we booked had been made to the accommodation, and he was unaware, until I notified him). I NEVER use full service tours such as this, as we are very seasoned travelers, but given our shorter trip (6 days), I did not feel there was any room to leave things to chance, and am SO GLAD we selected both KimKim and Abdellah! Cannot recommend enough! This "seasoned" traveler will be using KimKim for future adventures for sure!

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Abdellah El Asely, local specialist, responded to this review:

Hey Cynthia,

Thank-you for taking the time to leave a review. It was a great pleasure to plan the journey together with you and I'm very happy to hear that you had an amazing time in magical Morocco. Our guides enjoyed showing you around and your family was a lot of fun! We would love to welcome you and your family back again!

Kindest Regards,
Abdellah.

Alta

A Taste of Morocco: Fes, Sahara Desert & Marrakech - 5 Days · Morocco - Jun 13 - Jun 17, 2019

Traveler: Alta P. - Local specialist: Abdellah El Asely

Abdellah arranged an amazing few days for us - from the red city to the mountains to the ocean, giving us a little taste of everything.
The service was excellent from making the booking, the pickup at the airport, and the various tours. And Abdellah constantly checked in with the driver and tour guides to make sure we were having a good experience.
Karim, the driver is a thoughtful young man, who took really good care of us and answered all our questions. He is a really good driver.
Hassan,... read more

Abdellah arranged an amazing few days for us - from the red city to the mountains to the ocean, giving us a little taste of everything.
The service was excellent from making the booking, the pickup at the airport, and the various tours. And Abdellah constantly checked in with the driver and tour guides to make sure we were having a good experience.
Karim, the driver is a thoughtful young man, who took really good care of us and answered all our questions. He is a really good driver.
Hassan, our guide in Marrakech is very knowledgeable and suggested small adjustments to the city tour based on our interests. He patiently answered all our questions.
Lahsen, our guide in Imlil deserves a medallion, as I am not sure how it got me up and down the mountain. The hike was tough for me, and he managed to make it fun and a memorable experience.
My husband thoroughly enjoyed the mountain bike trip Abdellah arranged with Hisham, who went above and beyond what was expected.
Our accommodations were very comfortable with caring hosts.
We had a great time. Thank you Abdellah and team!!!

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Abdellah El Asely, local specialist, responded to this review:

Hi Alta,
Thank you for taking the time to send us this great review, much appreciated!
We are so glad to hear that you had a great experience with us. We work hard to make sure our team operates efficiently and make our guests travel dreams come true—glad to know it’s working! Maa Salama.

Trip to Morocco · Morocco - May 25 - May 31, 2019

Traveler: Catherine B. - Local specialist: Abdellah El Asely

We had a wonderful week in Morocco. Abdel helped me figure out an itinerary that touched on all we wanted to see. Said was a wonderful driver and guide. We saw many amazing sights including ancient kasbahs, . Our night in the desert was memorable and much nicer than we expected for “camping”. Our riads were centrally located so it was easy to get out and walk the old cities. Fantastic trip!

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Abdellah El Asely, local specialist, responded to this review:

Thanks for the awesome review, Catherine! At original Travels, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. All the very best! Abdel

Trip to Morocco · Morocco - Apr 29 - May 13, 2019

Traveler: Maura S. - Local specialist: Abdellah El Asely

Memories for a lifetime! We had a wonderful time with Hassan our Marrakech guide, Lamah, Abraham, Mohammed our Imlil hiking guides and especially our driver Hassan who spent 2 weeks with us. Hassan found answers to all our questions and provided great insight to Berber life. We spent 1 day at the beginning and end in Marrakech, 2 days hiking the Atlas Mountains, Ouarzazate, Rose and Dades Valley. We were disappointed we missed the Rose festival but the timing just didn’t work out. The... read more

Memories for a lifetime! We had a wonderful time with Hassan our Marrakech guide, Lamah, Abraham, Mohammed our Imlil hiking guides and especially our driver Hassan who spent 2 weeks with us. Hassan found answers to all our questions and provided great insight to Berber life. We spent 1 day at the beginning and end in Marrakech, 2 days hiking the Atlas Mountains, Ouarzazate, Rose and Dades Valley. We were disappointed we missed the Rose festival but the timing just didn’t work out. The Tondra Gorge, although very crowded on a Sunday, was an education. We enjoyed watching all the locals dancing, singing and having fun. The camel trecking to the tented camp in the Sahara dunes was definitely a highlight. The Berber staff took such wonderful care of us and made sure we had a smile at all times. On one of our travel days we drove through Taroudant where we stopped for a break and found the best deals on rugs @ Tapas Berbere We spent 3 days in Essaouira inside the media which was an incredible experience. Great restaurants, shopping, local activity just outside our door. We enjoyed a great cooking class @ l’Atelier which included a walk and education at a spice suk.

Having most dinners pre arranged worked well because we were tired and would not have wanted to search for restaurants. We enjoyed all the accommodations, especially the Riads. The only accommodation we would not recommend using again was Les Jardins de Ouarzazate which was not clean and loaded with flys.

A couple of recommendations for improving the experience: at the airport hold a sign with the guests name in order to find the driver. I was told to look for a sign that read OT Voyages, but actually the sign had the name of the Riad which I was not looking for, so took a while. Throughout the trip it was very difficult to change large bills from the ATM, even at hotel reception. If the driver could carry a roll of coins to offer exchange to the guests, it would be very helpful. We wanted to tip staff at hotels... for their great service but couldn’t always get change. A daily information plan would be helpful, ie what time/where a guide would meet us in Marrakech, length of the drive each day, the hiking plan in Imlil (we thought we’d drop our luggage at the hotel first then hike so we weren’t prepared when we pulled over to the trail on the way), and more detail on the desert camp (we didn’t realize we could ride the camels anytime and just needed to give them notice the evening before for sunrise).

Overall, we had a fabulous trip, loved all our guides, enjoyed good restaurants, good accommodations and the Kim Kim staff was very responsive to questions while planning the trip and while on the tour. We highly recommend Kimkim!

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Abdellah El Asely, local specialist, responded to this review:

Dear Maura,

Thanks for leaving us such a wonderful review and for sharing these great pictures. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

We have noted your comments about providing more detailed information to our travellers and we will certainly make sure to do that during our future travels.

Regarding the agency sign at the airport, we have checked with the driver and there was a misunderstanding from his side, we always... read more

Dear Maura,

Thanks for leaving us such a wonderful review and for sharing these great pictures. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

We have noted your comments about providing more detailed information to our travellers and we will certainly make sure to do that during our future travels.

Regarding the agency sign at the airport, we have checked with the driver and there was a misunderstanding from his side, we always welcome our guests with the company name and this was really an exception, we are really sorry for any inconvenience this might have caused you.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Marrakech, Grand Desert Tour & Hiking in the Atlas Mountains - 7 Days · Morocco - Apr 29 - May 6, 2019

Traveler: Pat P. - Local specialist: Abdellah El Asely

This is the second trip we’ve arranged through kimkim, and it was again excellent. Abdullah was very patient with juggling 3 different groups with a variety of itineraries, interests, and length of travel times so that we could travel together when possible.
We especially enjoyed our time hiking in the Atlas Mountains and exploring the area around Aït Ben haddou. The drivers/guides got us everywhere comfortably and safely. They were available to answer questions but allowed us to absorb our... read more

This is the second trip we’ve arranged through kimkim, and it was again excellent. Abdullah was very patient with juggling 3 different groups with a variety of itineraries, interests, and length of travel times so that we could travel together when possible.
We especially enjoyed our time hiking in the Atlas Mountains and exploring the area around Aït Ben haddou. The drivers/guides got us everywhere comfortably and safely. They were available to answer questions but allowed us to absorb our surroundings quietly when we wanted to. We had a couple of donkeys with us on our Atlas hikes, led by Ibrahim and Ibrahim (I think). They - the Ibrahims - were so sweet and encouraging to one of our hikers who had a problem with her leg and had to hike more slowly. The donkeys can be ridden by tired or injured hikers, but they’re pretty small for us big Americans.
Marrakech was both invorgating and enervating, not to be missed. Riad Pasilla was a gem, quiet and beautiful, and a welcome haven from the frenzy of Marrakech. We didn’t want to leave!
Thanks to Abdullah and company for providing a wonderful experience.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Pat,

You are so nice! Thank you so much for taking the time to write a review for us. I am incredibly happy that I was able to plan this trip for you and that I met all your expectations! and I am so happy to hear that you had such a good time!

Welcome back in Morocco any time!

All the best,
Abdellah

Desert and mountains · Morocco - Apr 28 - May 2, 2019

Traveler: Mayurie B. - Local specialist: Abdellah El Asely

Our Moroccan adventure began the moment we found kimkim to do our custom built tour that should have been 15 days in 8 days:))
Abdel was informative and available and able to answer all our questions queries settle our concerns.
Our guide was kareem who was able to speak and understand English and was ever willing to be at our side and fit in our eating and shopping schedules as well as the long drives and sight seeing . Kareem accompanied us from Marrakech to merzouga desert fez chefchaouen... read more

Our Moroccan adventure began the moment we found kimkim to do our custom built tour that should have been 15 days in 8 days:))
Abdel was informative and available and able to answer all our questions queries settle our concerns.
Our guide was kareem who was able to speak and understand English and was ever willing to be at our side and fit in our eating and shopping schedules as well as the long drives and sight seeing . Kareem accompanied us from Marrakech to merzouga desert fez chefchaouen and then Casablanca.. everything was timeous and with the long drives on some those scary roads we felt safe . Even when driving in the sandstorm we were safe.
Thank you Kareem and Abdel for an awesome amazing experience.

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Abdellah El Asely, local specialist, responded to this review:

Hey Mayurie, Thank-you for taking the time to send us this great feedback. We really loved designing your Morocco adventure and showing you around. We look forward to welcoming you back to our beautiful country in the future.

Sincerely,
Abdellah

Imperial Cities of Morocco - 7 Days · Morocco - Mar 29 - Apr 5, 2019

Traveler: Bronwen G. - Local specialist: Abdellah El Asely

The kimkim team handled a rather last minute booking for a private tour efficiently, and met my requests effectively.
The tour was splendid! Accompanied throughout by excellent driver Karim, I visited the four Imperial cities, plus Essaouira, Volubilis, Casablanca, Chefchaouen, and Amizmiz. Each place offered a new delight, and experience, and, for me, that made them all memorable. The mixture of history, different cultures, arts, and crafts, and scenery, made a kaleidoscopic impression, as... read more

The kimkim team handled a rather last minute booking for a private tour efficiently, and met my requests effectively.
The tour was splendid! Accompanied throughout by excellent driver Karim, I visited the four Imperial cities, plus Essaouira, Volubilis, Casablanca, Chefchaouen, and Amizmiz. Each place offered a new delight, and experience, and, for me, that made them all memorable. The mixture of history, different cultures, arts, and crafts, and scenery, made a kaleidoscopic impression, as I enjoyed and appreciated man-made, and natural surroundings.
The three guides with whom I had brief contact in different cities, were knowledgeable, and helpful.
It was very good to meet Abdellah in person. He kept in touch during the tour which is reassuring when one is traveling alone.
I am happy to recommend kimkim to others.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Bronwen.
Thank you for taking the time to review your trip with us, much appreciated! I am very pleased to hear that our guides and driver made your Morocco journey pleasant. It was really nice meeting you and having a coffee together, Karim did a great job and we are really lucky to have him in our drivers team. We're happy that you're happy, and we're looking forward to your next visit into our beautiful country.

Trip to Morocco · Morocco - Mar 31 - Apr 6, 2019

Traveler: Hicham K. - Local specialist: Abdellah El Asely

Great experience....a trip of a lifetime...Mohamed was our guide, did an outstanding job, made sure we are always satisfied... he went above and beyond.

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Abdellah El Asely, local specialist, responded to this review:

Thank you for the kind words, Hicham! We are incredibly grateful that you took the time out to leave us this note! We’re so happy your Morocco trip went so smoothly and we’d love to continue providing great service to awesome customers like you, Everyone at OTVoyages is happy to hear that this was a lifetime experience, that's really nice to hear. Thanks again!

A Taste of Morocco: Fes, Sahara Desert & Marrakech - 5 Days · Morocco - Mar 17 - Mar 22, 2019

Traveler: Juan Pablo G. - Local specialist: Abdellah El Asely

We had an amazing trip to Morroco. We are really pleased with the services provided by kimkim. They were fast and reliable before the trip and during the trip. The cities proposed and the accommodations were great. There is a special mention to all the people who helped us have an amazing trip.

Hassam Fes tour guide - He gave us a short but effective tour of the Medina. We were able to see the most important places. During the tour, we visited artisans workshops we felt they were interesting... read more

We had an amazing trip to Morroco. We are really pleased with the services provided by kimkim. They were fast and reliable before the trip and during the trip. The cities proposed and the accommodations were great. There is a special mention to all the people who helped us have an amazing trip.

Hassam Fes tour guide - He gave us a short but effective tour of the Medina. We were able to see the most important places. During the tour, we visited artisans workshops we felt they were interesting but repetitive. Not a lot of information on the history of Fes and the Medina

Samir driver - He was really nice and attentive. He got us safely to each location. Moreover, he was constantly making us aware of the scams to tourists. He was punctual and provided information about the places we were visiting.

Hassan Marrakech tour guide - He gave us a great tour, we saw all the points of interest inside the Medina. He gave clear and interesting explanations. Also, he gave us amazing recommendations on what to do after the tour.

Abdellah trip planner - He was a great trip planner. He was very friendly and extremely effective with our plan, four days before our trip we had to cancel another agency with whom we were planning to make a trip to Morroco. Abdellah rapidly organized us a wonderful trip in 4 days which was fully customized to our preferences and budget. He was also available on the phone at any moment to resolve any issue before and during the trip.

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Abdellah El Asely, local specialist, responded to this review:

Thank you so much for your kind words, Juan Pablo. We really appreciate you taking the time out to share your experience with us—Thanks for this awesome review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We hope you'll come back and see us again soon. Abdel and OTVoyages team.

Maria

Morocco Grand Tour: Tangier to Casablanca via the Desert - 10 Days · Morocco - Jan 26 - Feb 6, 2019

Traveler: Maria R. - Local specialist: Abdellah El Asely

It's been a marvelous trip and highly recommend Abdellah our expert. I wasn't very specific with my travel request he planned it perfectly and more. So thank you! Everyday there was something different. It showed us beauty of Morroco and warmth of its people. We will definitely have to come back!

We love our driver/Tour guide Said. He took great care of us. Took wonderful pictures. He is knowledgeable passionate about his country. We now count him as a friend.

From Said and to our day... read more

It's been a marvelous trip and highly recommend Abdellah our expert. I wasn't very specific with my travel request he planned it perfectly and more. So thank you! Everyday there was something different. It showed us beauty of Morroco and warmth of its people. We will definitely have to come back!

We love our driver/Tour guide Said. He took great care of us. Took wonderful pictures. He is knowledgeable passionate about his country. We now count him as a friend.

From Said and to our day guides who are knowledgeable and proud of their heritage and country and riad owners/managers family atmosphere it was memomarble once in lifetime experience.

Chechouan blue city was something out of a fairytale.

Volubilis brought us to ancient times. Brought to life by our guide Mohammed.

In Fes our guide Hassan showed us scope of city and we learned a lot the different craftsmanships handed down for generations and workmanship. Pottery, Looming, Carpetry, Tanneries.
The drive to Fez to Merzouga though the longest we barely noticed as we had stops on picturesque sights.

We got to interact with Barbary Monkeys. And one day experience four seasons in middle atlas.

Sahara was just magical. If you can manage spend two nights. We are forever changed by meeting family of Nomads. We also learned to play Berber instruments and music.

Souks in Market day, was a great experience.

Makarech has it's own beautiful flavor and flair. A great history 🇲🇦& Makarech lesson early morning with Makarech guide Youssef. But the highlight of Makarech is our cooking class at the Lotus Chef School. We learned to make Two salads and chicken tagine. They also showed breadmaking and thousand holes pancake and art of tea making.

I'm probably missing a lot of great experience in this review.

Friends and family are like is it really that beautiful in Morocco or just pictures. As we always look like we are having fun. I'm like yes it is. Come over!!

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Reading this review made my day!

The whole team here at OTVoyages is thrilled to hear such great feedback, and we are incredibly grateful that you took the time out to leave us this note and share with us these lovely pictures, It was a pleasure for us showing you around our beautiful country.
We invest a significant amount of time and energy into sourcing and maintaining the quality of our service from our local suppliers, and we are glad that our driver Said did a great job, as well as... read more

Reading this review made my day!

The whole team here at OTVoyages is thrilled to hear such great feedback, and we are incredibly grateful that you took the time out to leave us this note and share with us these lovely pictures, It was a pleasure for us showing you around our beautiful country.
We invest a significant amount of time and energy into sourcing and maintaining the quality of our service from our local suppliers, and we are glad that our driver Said did a great job, as well as our local guides and accommodation partners. Our company aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations.

Thank you again for such a nice feedback, It means the world to us!
We look forward to welcoming you back to our beautiful country in the future.

Sincerely,
Abdellah

Hiking Morocco's Mount Toubkal · Morocco - Nov 9 - Nov 11, 2018

Traveler: IVANA M. - Local specialist: Abdellah El Asely

We booked Amizmis valley 3 dazs tour and it was verg nice. Great walk through the day, perfect nature, nice people all around. The only thing that was not perfect was accommodation in first house. When they say "simple accommodation" nowdays people think about bed and shower without aditional fascilities. It was without bed, but that was probably our fault for not reading it carefully. At the other house was much better because of the family that has been so nice to us. Fatima and her family... read more

We booked Amizmis valley 3 dazs tour and it was verg nice. Great walk through the day, perfect nature, nice people all around. The only thing that was not perfect was accommodation in first house. When they say "simple accommodation" nowdays people think about bed and shower without aditional fascilities. It was without bed, but that was probably our fault for not reading it carefully. At the other house was much better because of the family that has been so nice to us. Fatima and her family were very welcoming, trying to teach us how to make bread and cuscus. Although they do not speak english they were trying to explain us everything. Our guide Mohamed was perfect. On this trip we made one friend more

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Abdellah El Asely, local specialist, responded to this review:

Hi Ivana,
Thank you for leaving such lovely comments and for taking the time to leave us such a nice review.

Glad that you enjoyed your adventure trip with us, it was a shame about the guesthouse in the first village, we have now changed the trip itinerary, no more staying at Ait Ahmed village, as we have now found a local family in a nearby village which will offer a more comfortable gite with bed and showers.

Your review is highly appreciated and will share it with Mohamed and the rest of the team..

Thanks again and Looking forward to your next visit with us..

Warmest regards,
Abdel

5 Days in Morocco: 4 Itinerary Options · Morocco - Dec 30 - Jan 5, 2019

Traveler: jaclyn m. - Local specialist: Abdellah El Asely

Our driver, Driss, was fantastic. I can't say enough good things about him, however, since we did not use kimkim to book our accomodation, there were a few issues getting to our hostels. I sent our flight and accommodation itinerary for the entire trip to kimkim prior to our arrival but our driver was not given any of this information. I listed check in and out dates, addresses and phone numbers, so I assumed that directions to locations would be figured out in advance. Again, I do not... read more

Our driver, Driss, was fantastic. I can't say enough good things about him, however, since we did not use kimkim to book our accomodation, there were a few issues getting to our hostels. I sent our flight and accommodation itinerary for the entire trip to kimkim prior to our arrival but our driver was not given any of this information. I listed check in and out dates, addresses and phone numbers, so I assumed that directions to locations would be figured out in advance. Again, I do not believe this is the fault of our driver, but rather a miscommunication on kimkims part. I found the online itinerary a bit misleading. It says "explore the maze like city with a local guide" in Fes. Yet kimkim provided no guide so we used a guide from our hostel (that we had to pay for). We needed to be at our hostel in Merzouga by 4pm to start our camel trek yet this info wasn't sent to our driver so we didn't make it until 5. We were very lucky that our hostel waited for us but they weren't happy about it. It says that you'll visit Rissani for a local market and donkey parking lot, which we didn't see. It then says you'll take "a river walk through the Todra Gorge." Most of the things advertised are really just quick photo stops. There was a lot of driving and the majority of the day was spent in the car. I don't believe this was made clear through the itinerary. And I believe if we had known this we would have planned our days differently. We very much enjoyed all of the places we stayed but would have appreciated more communication/organization from kimkim. This was our first time using a tour company. We paid $800 for a driver. Having a driver was a huge advantage compared to taking the bus, but I felt like there was a bit of false advertising when it came to the rest of the itinerary. Overall I'm very happy we had Driss as our driver and that we used a tour service because we only had a short time in Morocco. After our trip I'm left with the question of whether or not hiring our own driver would have been a cheaper option since we didn't feel as fufilled by the other things kimkim advertised.

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Abdellah El Asely, local specialist, responded to this review:

Hey Jaclyn,

Thank you for taking the time to share such a detailed review about your recent trip to Morocco.
We are extremely disappointed to hear that many elements were disappointing to say the least. We take all comments seriously and use it to improve our quality services.

The detailed itinerary was given to our driver who was supposed to respect all the details mentioned on it, we briefed him that all the visits should be done as prevue and as confirmed to you.

We have briefed the... read more

Hey Jaclyn,

Thank you for taking the time to share such a detailed review about your recent trip to Morocco.
We are extremely disappointed to hear that many elements were disappointing to say the least. We take all comments seriously and use it to improve our quality services.

The detailed itinerary was given to our driver who was supposed to respect all the details mentioned on it, we briefed him that all the visits should be done as prevue and as confirmed to you.

We have briefed the driver concerning the hotels locations and departure times to be checked with you on spot then decide together when and where to drive, but it seems this didn't happen, this concerns mainly the departure time to the desert which should have been set together to avoid any inconvenices like what happened.

We take great care to make sure that the included activities are made. You mentioned Rissani market and the walk in Todra gorge didn't happen, the driver seems to have not respected the rules and we’re actively concerned about this issue which will be discussed with our transport supplier right away.

It seems also that there is a problem with loading PDF files on Kimkim as we didn't receive any hotels list and flights data via Kimkim as i already informed you when asking to send the flights info by e-mail instead of Kimkim application.

I Have provided you with my whatsapp number and asked you to send a quick message if you needed any help or if something goes wrong with you during the trip, this would have helped a lot avoiding things like this, myself I spoke to Driss during the tour and he told me that everything is running well.

Regarding the visits of Fes and Marrakech, please have a look into our last exchanged messages, it was clearly mentioned that both visits are not included and that you would need to hire a local guide at own arrangement with the help of your driver/Guide.

Regarding the drive to the desert, the drivers can't really guarantee to arrive at a fixed time as it all depends on the road traffic and stops for pictures/Lunch/Toilets etc. 5/6 Days are the common duration for most of the trips from Fes to Marrakech including the Sahara desert, most of our customers are happy with the trips and we have never received any complaints concerning the driving times and duration, we will make sure that the driving times are mentioned on detailed itineraries in the future to avoid any inconveniences to the customers.

Thank you for bringing this to our attention. We’ll make sure that this doesn’t happen again in the future. We apologize for the inconvenience once again.

Sincerely,

Abdellah.

Family trip to Marrakesh · Morocco - Nov 15 - Nov 22, 2018

Traveler: andrew w. - Local specialist: Abdellah El Asely

2 great day trips in Morocco

1- Seti Fatma and the 5 waterfalls, rather energetic climb to the top went from 1500 at base to around 2000m , took 2 hours, with an extra guide that was NOT included in the price. Fantastic experience, followed by a lunch in a riverside cafe restaurant.

2: Agafay desert - amazing experience with a truly personalized tour, we were all surprised how 'desert like' the scenery being so near Marrakesh. Alot of it 'off road' , stopped for tea in a Berber tent. great trip

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Dear Andrew,

I am really glad to read your feedback, it seems you had a good time during your trip to Agafay and Ourika valley, my greatest reward is to hear that you are back home with good memories of my country and its people, I really hope to welcome you again in Morocco and show you other beautiful and mysterious places.

pkease accept my sincere appologize for not letting you know about the extra cost for the local guide in Ourika valley, your feedback will help us to improve our services and to be more informative to our next guests.

All the best,
Abdellah

Scott

Sahara adventure · Morocco - Oct 19 - Oct 22, 2018

Traveler: Scott C. - Local specialist: Abdellah El Asely

The trip was excellent, nothing to complain about at all. The guide/driver was very professional, prompt and accommodating. The agency was also very professional, excellent communication and very helpful when we had some queries. Excellent experience all considered.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Scott, Thank you for taking the time to post this excellent review! The team at OT Voyages is so glad that you have enjoyed your Sahara trip. Kamel is really a fantastic driver; we feel so lucky to have him!

We work hard to meet expectations like yours and we’d love to continue making travel dreams come true for awesome people like you. We really appreciate having you as a loyal customer here at Kimkim and we look forward to working with you again in the future!

Thanks again!
Abdel