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Original Travels

Original Travels is a distinguished local agency established by Abdel, an esteemed former tour leader and travel designer since 2006. The agency is the realization of a cherished childhood dream, which took form after numerous years dedicated to honing expertise in various European and local travel agencies. Abdellah's illustrious career has been marked by countless encounters, voyages, experiences, and revelations.

Embarking on a journey with us presents an exceptional opportunity to immerse oneself in a millennium culture, fostering personal growth through a plethora of discoveries. Indulge in the delectable culinary specialties, unearth the secrets of traditional lifestyles, delve into uncharted flora, and delight in the melodious cadence of unfamiliar languages. Our esteemed travelers also have the privilege to partake in traditional festivities, granting them an enchanting glimpse into the rich tapestry of local customs.

At Original Travels, we strive to provide an unparalleled travel experience, meticulously crafted to captivate your senses and ignite your curiosity. Our team of dedicated professionals, armed with an in-depth knowledge of diverse destinations, is committed to ensuring that every moment of your journey is filled with wonder, enlightenment, and cherished memories.

Original Travels is part of the following groups: Morocco Travel Agents

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Recent Trip Reviews for Original Travels

All agents were really professional, very fri...
Morocco | Nov 29 - Dec 4, 2023

C
Christos B.
Germany | Reviewed on Dec 05, 2023
All agents were really professional, very friendly and helpful. Special thanks go to Said and Abdeljalil who made our experience memorable! Read more

All agents were really professional, very friendly and helpful. Special thanks go to Said and Abdeljalil who made our experience memorable!

Hotel Reviews
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

A real gem, at the most unexpected place… really a wonderful experience!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Dec 06, 2023
Hi Christos, Thank you ever so much for taking the time to share your experience with us! We're absolutely thrilled to hear that your interaction with our team was nothing short of exceptional. At Original Travels, we strive to ensure that our guests not only receive top-notch service but also feel welcomed and valued throughout their entire experience. Your compliments regarding Said and Abdeljalil will certainly be shared with them—they'll be overjoyed to know that they made your visit... Read more

Hi Christos,

Thank you ever so much for taking the time to share your experience with us! We're absolutely thrilled to hear that your interaction with our team was nothing short of exceptional.

At Original Travels, we strive to ensure that our guests not only receive top-notch service but also feel welcomed and valued throughout their entire experience. Your compliments regarding Said and Abdeljalil will certainly be shared with them—they'll be overjoyed to know that they made your visit memorable.

Thank you once more for choosing us and for acknowledging the dedication of our team members. We eagerly await the opportunity to serve you again.

Warm regards,
Ali

Very Disappointed
Morocco | Nov 11 - Nov 26, 2023

Emre
Emre A.
Germany | Reviewed on Dec 05, 2023
Unfortunately our trip was not as excepted (or promised in the planning phase). First of all, our booking consisted a 14 people carrier, whereas we ended up with a 6 people carrier. Our driver was not as expected also. He was not very friendly, and he was very against air conditioning resulting us to sit in hot in the back since the car also didn't have any curtains.
But biggest surprise came when we reached to our accommodation, they booked 1 room less than what we paid for. Fortunately in...
Read more

Unfortunately our trip was not as excepted (or promised in the planning phase). First of all, our booking consisted a 14 people carrier, whereas we ended up with a 6 people carrier. Our driver was not as expected also. He was not very friendly, and he was very against air conditioning resulting us to sit in hot in the back since the car also didn't have any curtains.
But biggest surprise came when we reached to our accommodation, they booked 1 room less than what we paid for. Fortunately in the first one there was empty room, after talking in the phone for half an hour, it settled, and then ensured that this was a one time mistake that never happened before and will not happen again. But, in the next city it was the same thing but this time hotel was full. So 2 of us had to stay in other place which was 2 levels down that ours. This continue in next cities. Half of them had places so we stayed there. the other half did not, so they changed our hotels so that we can stay together. The most unpleasant thing was they make the changes as a gesture, an upgrade they say. But you can easily check the prices online, where we found out that new places were cheaper than our original agreed ones.

We could have than this trip ourselves for 25% cheaper price. but we didn't, because we wanted to have free mind, just have fun. But in the end, I had to deal with many problems on the way, and although Said solved them in a sense, I couldnt relax like I should. And because of this unnecessary stress, we coulnt get the best of our vocation. And whatever good parts were, they were shaded under these unforgivable mistakes and extra efforts we had to take to overcome them.

Hotel Reviews
Riad Nyla And Spa Marrakech
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Zitoune Taroudant
Taroudant
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Braya
Fes Medina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Lina
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Dar Dar
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Beni Mellal | Replied on Dec 05, 2023
Hi Emre, I am writing to extend our deepest apologies for the inconveniences and shortcomings you encountered during your recent trip with us. Your detailed feedback is immensely appreciated, and we deeply regret that your experience did not align with the standards of service and quality we strive to provide. We acknowledge and share your disappointment regarding the issues with transportation and accommodation. It was never our intention to deviate from the initially agreed-upon... Read more

Hi Emre,

I am writing to extend our deepest apologies for the inconveniences and shortcomings you encountered during your recent trip with us. Your detailed feedback is immensely appreciated, and we deeply regret that your experience did not align with the standards of service and quality we strive to provide.

We acknowledge and share your disappointment regarding the issues with transportation and accommodation. It was never our intention to deviate from the initially agreed-upon arrangements, and we deeply regret any discomfort or inconvenience caused as a result.

Regarding the unexpected change in the vehicle and the behavior of our driver Tarik, we are genuinely surprised as he is usually commended for his professionalism and excellent service. We apologize for the discomfort caused by the lack of air conditioning. I will personally reach out to Tarik to investigate this matter and ensure that such incidents do not recur.

As for the accommodations, despite our intention to secure 2 double and 2 single rooms at each location, a misunderstanding with the hotel booking manager has led to an unintended change in the number of rooms and accommodations in both Rabat and Chefchouen. This situation deviates from our standard operating procedures, and we extend our sincere apologies for any confusion or inconvenience caused by this oversight. We are actively working to rectify this issue and appreciate your understanding in this matter.

While we fully acknowledge the mix-up in room allocations, we do want to highlight that some of the changes were intended as genuine upgrades. For instance, in Marrakech, we upgraded your accommodation from a 4-star facility to a 5-star establishment. We genuinely believe that this enhancement was an added benefit to enhance your experience in that city.

Please be assured that we take your concerns seriously and are taking immediate steps to prevent similar issues from arising in the future. We deeply regret that these lapses overshadowed the otherwise enjoyable aspects of your trip and impacted your overall experience.

Once again, please accept our heartfelt apologies for the disappointment and inconvenience you encountered. Your satisfaction is of utmost importance to us, and we earnestly hope for an opportunity to regain your trust in our services in the future.

Warm regards,
Hamza

Sahara desert is the place that you read abou...
Morocco | Sep 29 - Oct 8, 2023

iryna
iryna n.
Chicago, IL | Reviewed on Dec 03, 2023
Sahara desert is the place that you read about as a child with wonder and never expect to visit!
KimKim made my wish come true and helped to put together amazing adventure to Marroco.
Within almost two weeks we were able to visit so many places that blew our minds- like blue town of Chefchaouen or Erfoud delicious date town. All of these beautiful places were possible to visit thanks to Soufiane. We both with my wife quickly became a good friends with our personal driver/tour guide....
Read more

Sahara desert is the place that you read about as a child with wonder and never expect to visit!
KimKim made my wish come true and helped to put together amazing adventure to Marroco.
Within almost two weeks we were able to visit so many places that blew our minds- like blue town of Chefchaouen or Erfoud delicious date town. All of these beautiful places were possible to visit thanks to Soufiane. We both with my wife quickly became a good friends with our personal driver/tour guide. With his very easy going personality, punctuality great driving skills traveling through Marocco was just perfect!
I listen Amghar in - Nabil Baly Othmani every time when I feel like going back to these amazing memories from Marroco. Thank you Soufiane for playing that for me.
Great times and people!
Hope we will he back. Inshallah!

Activity Reviews
 Fez to Merzouga Desert - The Road to Serenity
Fez to Merzouga Desert - The Road to Serenity
Morocco

Sahara Desert was breathtaking. Highly recommend this trip! The driver was extremely professional, skilled and friendly.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco

Best memory from Morocco! Thanks to Soufiane for making it happen. All was just perfect: the dinner, family, conversation. Entire experience was just amazing. Pastilla is my new favorite dish now:) We would not be able to experience it without KimKim.

Quality of Experience
Food
Food was 5 star! Excellent
Guides, Drivers and Staff
Transport
Best driver we could wish for
Local specialist: Abdellatif Benaissa
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Dec 07, 2023
Hi Iryna, Thank you so much for taking the time to share your incredible experience exploring Morocco's wonders, It brings us immense joy to know that we were able to fulfill your childhood dream and turn it into an amazing adventure beyond your expectations. The Sahara Desert has a mystical allure that often captures the imagination, and we're thrilled to have played a part in making your visit a reality. Your enthusiasm for the diverse locations you explored, such as the enchanting blue... Read more

Hi Iryna,

Thank you so much for taking the time to share your incredible experience exploring Morocco's wonders, It brings us immense joy to know that we were able to fulfill your childhood dream and turn it into an amazing adventure beyond your expectations.

The Sahara Desert has a mystical allure that often captures the imagination, and we're thrilled to have played a part in making your visit a reality. Your enthusiasm for the diverse locations you explored, such as the enchanting blue town of Chefchaouen and the delightful Erfoud with its delicious dates, is truly heartwarming.

We are incredibly proud to hear about the fantastic connection you built with Soufiane, your personal driver and tour guide. His easy-going nature, punctuality, and exceptional driving skills undoubtedly added to the perfection of your Moroccan journey. It's fantastic to hear that he not only guided you through Morocco but also became a cherished friend along the way.

The mention of listening to Amghar by Nabil Baly Othmani as a means of reliving those cherished memories warms our hearts. Music has an extraordinary ability to transport us back to special moments, and we're glad Soufiane could play a part in keeping those memories alive for you.

Your appreciation for the great times and the wonderful people you encountered is truly heartening. We share your sentiments and hope that you will indeed return to Morocco someday. Inshallah!

Thank you once again for choosing KimKim for your Moroccan adventure. We look forward to the opportunity of creating more unforgettable experiences for you in the future.

Warm regards,
Abdel

Morocco Adventures
Morocco | Nov 22 - Nov 28, 2023

Leann
Leann Y.
Santa Clara, CA | Reviewed on Dec 01, 2023
I travel quite a bit, but this was the first time I've leveraged a travel agency. I find it very enjoyable planning all aspects of an upcoming vacation, but I didn't have the time nor capacity this time around to fully delve into planning mode for Morocco. I've heard good things about KimKim and decided to give them a try. From my initial outreach, Ali and the full team have been a dream to work with. Ali has been a saint with all the changes we made to the itinerary and always responded... Read more

I travel quite a bit, but this was the first time I've leveraged a travel agency. I find it very enjoyable planning all aspects of an upcoming vacation, but I didn't have the time nor capacity this time around to fully delve into planning mode for Morocco. I've heard good things about KimKim and decided to give them a try.

From my initial outreach, Ali and the full team have been a dream to work with. Ali has been a saint with all the changes we made to the itinerary and always responded immediately to my emails. Said, who was our local contact, was equally responsive and amazing to work with. Throughout the entire trip, I felt like he had a pulse on what was going on and did everything he could to ensure we were having a great time and had everything we needed. Lastly, we had Reda, our private driver. Having a private driver on this trip made everything so much easier. Reda is kind, knowledgeable, and safely got us to every location we needed to go.

The highlight of the trip for me was the night in the desert (and the team at the camp was equally as wonderful); however, I also have to mention that the optional dinner activity with the local family was a treat. The family we were paired with is special. The kids were charming and entertaining. The food was absolutely DELICIOUS, and it was the best way to spend the Thanksgiving holiday. I highly recommend adding this activity to your itinerary.

This level of customer service at KimKim is top-tier.

Hotel Review
Tiziri Luxury Camp
Merzouga

This is a once-in-a-lifetime experience. I loved every moment of it, and since we went during the off-season, we had the whole campsite to ourselves. The staff is friendly and a delight to converse with.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Dec 02, 2023
Hi Leann, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your first venture into utilizing a travel agency, specifically KimKim for your Morocco trip, exceeded your expectations. We're delighted that they were able to make your journey seamless and enjoyable. Our dedication to ensuring your trip was personalized and responsive to your needs is something we take great pride in. It's heartwarming to know that your night in the desert,... Read more

Hi Leann,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your first venture into utilizing a travel agency, specifically KimKim for your Morocco trip, exceeded your expectations.

We're delighted that they were able to make your journey seamless and enjoyable. Our dedication to ensuring your trip was personalized and responsive to your needs is something we take great pride in.

It's heartwarming to know that your night in the desert, along with the exceptional team at the camp, was a standout moment during your travels. Additionally, we're elated that the optional dinner activity with the local family left such a positive impression. Sharing authentic cultural experiences like these is what we strive for, and we're ecstatic to know it added a special touch to your Thanksgiving holiday.

Your kind words about our customer service mean the world to us. Delivering a top-tier experience is our goal, and we're thrilled to have been a part of creating lasting memories for your Moroccan adventure.

Thank you once again for choosing KimKim, and we hope to have the opportunity to assist you with your future travel endeavors.

Warm regards,
Ali

Great experience planning and visiting Morocco
Morocco | Nov 18 - Nov 26, 2023

Caren
Caren P.
San Francisco, CA | Reviewed on Nov 30, 2023
Wow, I can't say enough how grateful I am for the services provided through KimKim and their experts in Morocco at Original Travels! This vacation was initially scheduled for March 2020 and was rescheduled due to the pandemic. I worked with Ali on the initial itinerary and was able to find a way to cram in Chefchaouen, Fes, the desert and Marrakesh into 7 full days (+ 2 half days with arrival/departure). We were then assigned to Said who was equally helpful and responsive in the days leading... Read more

Wow, I can't say enough how grateful I am for the services provided through KimKim and their experts in Morocco at Original Travels! This vacation was initially scheduled for March 2020 and was rescheduled due to the pandemic. I worked with Ali on the initial itinerary and was able to find a way to cram in Chefchaouen, Fes, the desert and Marrakesh into 7 full days (+ 2 half days with arrival/departure). We were then assigned to Said who was equally helpful and responsive in the days leading up to our departure and with questions I had along the way. We had a wonderful driver (Ayoub) with us the entire time so it made the trip easier and even better getting to know him and having him provide us with info along the way. Morocco was magical. Our vacation was a mix of guided drives, some guided tours, time spent with local families and visiting Nomadic camps, and exploring on our own in the cities. I hope you get the opportunity to experience it someday and if you do, I highly recommend booking through KimKim.

Hotel Reviews
La Maison Arabe Hotel
Marrakech

One of the best places we stayed while we were in Morocco. It was a great way to spend our last two days in Marrakesh. Beautiful decor throughout the building, breakfast and all the options were amazing, and the staff was helpful. The location is fantastic and we walked everywhere but had the option to hail a cab when our feet were too tired. I was sad to learn on our last day that there was a roof deck which we somehow missed and would have loved to check-out.

Authenticity & Character
Authenticity & Character
Location
Easy to walk to main sites and restaurants or to get a taxi from
Location
Easy to walk to main sites and restaurants or to get a taxi from
Staff
Very courteous and helpful (they will help you get a taxi or help you with directions)
Staff
Very courteous and helpful (they will help you get a taxi or help you with directions)
Cleanliness & Comfort
Room was very clean. You could hear sounds from outside during normal business hours (we slept fine at night!) and the room was a little dark despite having windows.
Cleanliness & Comfort
Room was very clean. You could hear sounds from outside during normal business hours (we slept fine at night!) and the room was a little dark despite having windows.
Kasbah Titrit
Ait Ben Haddou

Pros: Scenic location set away from the main touristy area of Ait Benhaddou. Nice staff. Our room had an open patio with a view. Cons: Found dinner to be a little more expensive than other places with the food only being OK compared to other places we stayed throughout Morocco. Note: this area was impacted by the recent earthquake (the hotel was fine!) so the town seemed especially quiet and you could see that some repairs were underway. Hope more people are able to come visit this beautiful area!

Authenticity & Character
Location
Not on the main area of Ait Benhaddou where there are more options (restaurants, walking around, etc.) but it's just a short drive from there
Staff
Cleanliness & Comfort
Sheets on the twin bed did not seem clean
Desert Luxury Camp Erg Chebbi
Merzouga

One of the highlights of our entire vacation in Morocco! The accommodations were extremely comfortable given we were in the desert and on the edge of the sand dunes. You are surrounded by beauty. We got to see the sunrise and sunset on the days we were there. We rode camels, sandboarded, and had the option to swim. The staff was courteous and helpful. We got to spend extra time with Ali who was a great guide around Erg Chebbi and Merzouga.

Authenticity & Character
Location
Secluded and not near other camps
Staff
Cleanliness & Comfort
Palais Amani
Fès

A beautiful oasis within the medina. We had a lovely room with an upstairs space that was perfect for our daughter. We only got to spend one night here and I only wish we could have stayed longer. The staff was top notch. We enjoyed drinks at the end of the day in the beautiful courtyard. My only complaint was with the amount of scent used in our room. It was not a bad smell but it was overwhelming.

Authenticity & Character
Gorgeous building, courtyard and decor
Location
You walk out and you are immediately in the medina
Staff
Very pleasant and helpful
Cleanliness & Comfort
Would be 5 Stars except the perfume/scent used in the room was a little too strong for our liking
Lina Ryad & Spa
Chefchaouen

Charming place in the heart of Chefchaouen. You will get dropped off in the main square and need to walk a few minutes to get to the hotel. There was someone there ready to meet us and help us with our bags. Great location near vendors and restaurants. My favorite part was the lovely rooftop with a view of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

This was our least favorite place we stayed during our entire trip. That being said, it was just for one night and we had quiet, restful sleep in the room we were in. The hotel is listed as a luxury hotel but it was pretty run-down and the food served in the main restaurant was very average. The roof deck upstairs was a nice place to hang out for drinks, though.

Authenticity & Character
Location
Staff
Staff was polite and nice
Cleanliness & Comfort
Run-down
Activity Reviews
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Morocco

This was the longest part of our journey - partially because we tried to fit in some stops that were supposed to be scheduled on our route to Merzouga on top of stops that were already planned for the day. While the drive was long, the scenery did not disappoint as we started to make our way from the sand dunes into the Atlas Mountains. Some of my favorite stops with our wonderful guide Ayoub was walking at the base of the Todra Gorge and getting views/pictures of Aït Benhaddou at sunset. Along the way, we managed to fit in stops at the fossil mining town of Erfoud, an ancient water mining site, a legitimate Berber rug shop, and a rose oil co-op. My only recommendation might be to pare down on the number of touristy spots or to give the traveler a choice on which ones to really stop and see. It was A LOT for one day!

Quality of Experience
Guides, Drivers and Staff
Transport
Aït Benhaddou to Marrakech via Tizi-n-Tichka Pass & Ounila Valley
Aït Benhaddou to Marrakech via Tizi-n-Tichka Pass & Ounila Valley
Morocco

We spent the morning exploring Aït Benhaddou with our wonderful driver/guide Ayoub. We jumped the rocks to start at "The Game of Thrones" entrance instead of crossing over the bridge and then made our way up to the top of the ksar where you could see some damage from the earthquake in September. Afterwards we started the drive towards Marrakesh and made our way through the Atlas Mountains and through more towns that had been impacted by the earthquake. Thankfully the roads were all clear. We made a stop at an argan co-op and then had lunch at a great grilled meat spot with outdoor courtyard seating. As we approached Marrakesh, Ayoub gave us a driving tour as we headed into the medina and then we were dropped off at our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Merzouga

One of the highlights of our trip! We had time in the morning to sandboard on the dunes surrounding our camp until it was time to leave with our wonderful guide Ali. He showed us some fun driving through the desert sand where any road goes, then he took us to visit a nomadic community situated on the outskirts of Merzouga. We were served tea and snacks and got up close with their livestock (there was an especially friendly goat who photo-bombed us a few times!). From there we went to hear music and dance at the Gnawa House in Khamleya village. We stopped off at a smaller oasis and walked through the canals. After lunch, we had some time to rest back at camp before our surprisingly comfortable camel ride through the desert. We got to hike up some dunes to catch some epic views and watch the sunset. An amazing day!

Quality of Experience
Food
We ate at the local restaurant on the end of the desert that seemed to be where most of the tour groups were going. There wasn't really a menu - you were served a 3 course meal with lots of bread. Portions were big (almost too big!).
Guides, Drivers and Staff
Ali was an excellent guide. We really enjoyed his company and his insight.
Transport
Transfer to  Merzouga, Bedouin Experience & Camel Rides
Transfer to Merzouga, Bedouin Experience & Camel Rides
Morocco

The drive to Merzouga is long but incredible. You see so much change in the landscape! We drove through a town called Ifrane which is referred to as "Little Switzerland". Not only is the architecture Swiss-inspired but we were surprised to see beautiful fall foliage in November. A little bit further and we stopped to see MONKEYS (Barbary macaques) on the side of the road! As the terrain became more rocky and dry, we came upon some refreshing oases in the region of Tafilalet. We were trying to get to our camp in the desert before sunset so that we would have time to do our camel ride but we got there just a little late. Instead we took a fun 4WD drive to our desert camp and did get to watch the sunset right outside of our room.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Despite the long drive and windy roads, the car we were in was spacious and our guide Ayoub was an excellent driver
Chefchaouen to Fes
Chefchaouen to Fes
Morocco

A beautiful drive from Chefchaouen to Fes. We passed through many little towns and saw the scenery change quite a bit. One of my favorite stops was at a vista point where there was a pomegranate juice stand - freshly squeezed on the spot! When we got to Fes, we started in the new part of the city, got to take pictures outside of the palace, and then drove to see the views from the Marinid Tombs. We made an unplanned stop at a local pottery place that ended up being more interesting than I thought it would be. We got to watch the employees make and shape the clay, paint designs and lay down mosaic tile - not an easy task! My only complaint about this day is that we did not have enough time to explore the medina and enjoy more time at our beautiful hotel. I would suggest asking future travelers what time they want to get to their hotel and spending less time in the new part of the city, on lunch and on unplanned stops.

Quality of Experience
Food
Lunch was fine - just a "fast food" stop in the new part of the city.
Guides, Drivers and Staff
Transport
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco

Such a treat to be invited into a Moroccan family's home! Said and his son came to pick us up at our hotel and then helped us navigate the labyrinth in the medina to make our way to their home. We arrived to a delicious home-cooked meal of numerous vegetable side dishes and a chicken pastilla! Said's son speaks excellent English so helped with communication and kept us entertained with his conversation and musical skills - along with his younger brother and sister. Shukran to Said and his family!

Quality of Experience
Such a treat to eat in a local family's home vs. at the hotel or at a restaurant
Food
Delicious vegetable side dishes and homemade chicken pastilla (a traditional Moroccan dish)
Guides, Drivers and Staff
Said and his family were most gracious
Transport
A brisk walk to/from the host's home through the labyrinth of the medina
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Dec 05, 2023
Hi Caren, Thank you so much for sharing your incredible experience with us! It warms our hearts to hear about your fantastic journey through Morocco and the joy it brought you. We truly understand the anticipation and challenges you faced with the rescheduling due to the pandemic, and we're thrilled that despite the initial hurdles, you found our services at KimKim and Original Travels to be accommodating and supportive. It's delightful to know that your itinerary, which included... Read more

Hi Caren,

Thank you so much for sharing your incredible experience with us! It warms our hearts to hear about your fantastic journey through Morocco and the joy it brought you.

We truly understand the anticipation and challenges you faced with the rescheduling due to the pandemic, and we're thrilled that despite the initial hurdles, you found our services at KimKim and Original Travels to be accommodating and supportive.

It's delightful to know that your itinerary, which included Chefchaouen, Fes, the desert, and Marrakesh within a limited timeframe, provided you with a perfect blend of exploration, cultural immersion, and personal discovery. Morocco's enchanting allure often leaves visitors spellbound, and your description of guided drives, interactions with local families, visits to Nomadic camps, and solo city explorations truly captures the diverse and magical essence of the country.

We're incredibly grateful for your trust in us and for recommending our company to others seeking memorable travel experiences. Your kind words serve as inspiration for us to continue delivering exceptional services and creating unforgettable journeys for travelers like you.

Thank you once again for choosing KimKim and Original Travels for your Moroccan adventure. We sincerely hope that you'll cherish these memories and that they inspire future adventures filled with as much wonder and joy.

Warm regards,
Ali

Imperial Cities & the Desert
Morocco | Sep 16 - Sep 25, 2023

S
Syed A.
Canada | Reviewed on Nov 28, 2023

I had an incredible 9-day experience exploring Morocco with Kimkim, guided by Saïd, Ayub, and Noorudin. Their dedication was exceptional. They went above and beyond, even getting us medicine and arranging for our forgotten luggage to be returned, with Saïd waiting until 3am. Every concern was promptly addressed, and their extensive knowledge of Morocco's history was impressive. They made us feel like part of their family, and I couldn't have asked for better guides. Highly recommended!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 28, 2023
Hi Syed, Thank you immensely for sharing your incredible experience exploring Morocco with us through Kimkim! We're absolutely thrilled that Saïd, Ayub, and Noorudin provided you with an exceptional 9-day journey filled with unforgettable moments. Our team takes immense pride in going above and beyond for our travelers, and it's heartening to hear that their dedication shone through in numerous ways. Whether it was arranging for forgotten luggage or ensuring that even medical needs were... Read more

Hi Syed,

Thank you immensely for sharing your incredible experience exploring Morocco with us through Kimkim! We're absolutely thrilled that Saïd, Ayub, and Noorudin provided you with an exceptional 9-day journey filled with unforgettable moments.

Our team takes immense pride in going above and beyond for our travelers, and it's heartening to hear that their dedication shone through in numerous ways. Whether it was arranging for forgotten luggage or ensuring that even medical needs were promptly met, their commitment to your comfort and well-being was unwavering.

We are delighted that their extensive knowledge of Morocco's history added depth and insight to your trip. The passion they hold for sharing the country's rich heritage truly reflects their expertise and commitment to providing an immersive experience.

We genuinely appreciate your recommendation and hope that your Moroccan adventure will always hold a special place in your heart. Please don't hesitate to reach out if you plan on exploring other destinations. We'd be more than happy to assist in creating another remarkable journey for you.

Warm Regards,
Abdel

Successful Trip with Room For KimKim's Improvement
Morocco | Nov 16 - Nov 26, 2023

Taylor
Taylor G.
Houston, TX | Reviewed on Nov 27, 2023
Overall, I'd say the trip was a success. Morocco was a unique destination with lots of history. The itinerary with pros and cons is below: Some high level detailed about the trip and our experience with KimKim's user interface: 11 days starting and ending in Casablanca. We took Royal Air Maroc from Montreal to Casablanca and back. If you have an option to take another airline, I would highly recommend it. Royal Air Maroc has bad customer service and is generally not a friendly business. If... Read more

Overall, I'd say the trip was a success. Morocco was a unique destination with lots of history. The itinerary with pros and cons is below:

Some high level detailed about the trip and our experience with KimKim's user interface:

11 days starting and ending in Casablanca. We took Royal Air Maroc from Montreal to Casablanca and back. If you have an option to take another airline, I would highly recommend it. Royal Air Maroc has bad customer service and is generally not a friendly business. If you need further proof, just look at Royal Air Maroc's reviews on TripAdvisor...it's bad.

KimKim's user interface is pretty slick, especially with the chat feature. I like the ease of communication. A con I have is that when you finalize trip updates and a new itinerary is created in the chat, it doesn't necessarily update the trip itinerary tab on the website. Those two items should really be synced so the customer doesn't get confused with all of the changes that take place while planning a large trip.

The first day we landed in Casablanca and our private driver picked us up from the airport and transported us straight to Marrakech. Our driver was very great and spoke good English. He was friendly and chatted with us throughout our trip. The driver really worked hard as our itinerary required lots of driving.

Marrakech: The most tourist friendly city of our trip. It was easy and safe to walk around. We liked our guide a lot. I'd recommend the food tour as that was a good experience to try local food.

Essaouira: This coastal town was about 2.5 hours east of Marrakech and provided a relaxed feel with a pretty neat local fishing culture. Lots of fresh catches in the medina which was fun to observe. A good look into non-tourist Moroccan culture. We enjoyed our guide here as well. Very relaxed and informative.

Ait Benhadou: You can probably skip the Kasbah and Ait Benhaddou if you plan on going to the desert. There really isn't much to see unless you like movie props from Game of Thrones or Gladiator. This town has just gotten hype from Hollywood and isn't worth seeing. The trip to the desert is very long. We spent 2 days traveling for about 6 hours both days just to get there. If we had spent more time driving instead of stopping and staying in Ait Benhaddou, this part of the trip would have been much better. I'd recommend you keep driving and stay somewhere around the Todha Gorge.

Sahara Desert: Cool spot/experience that I would highly recommend. Riding the camels was definitely my highlight. Beautiful views and our Desert Luxury Camp was great! NOTE: You can buy and bring your own wine to the desert camp and save some money. A big con here is that there was little information for how we were supposed to get to/from the desert camp. KimKim needs to provide a much more detailed itinerary of when guests can arrive at the desert camp headquarters for transport out into the desert to the campground. The lack of information on timing and what exactly we could bring out to the camp misguided us and was rather inconvenient.

Fes: Overall a really cool place with the exception of some locals in the medina trying to misdirect you and get you lost so they can lead you out for tip money. Definitely something I found bothersome, but Fes is a really unique experience. The medina is so maze like, it's something I've never experienced before. We also really enjoyed the food in Fes. Our guide in Fes, Sherrif, was the best guide we had all trip. We went against the hotel advice of KimKim and chose our own hotel in Fes which was rather deep in the medina. I wouldn't recommend this due to how easy it is to get lost going to and from your hotel and how many of the locals tried to misdirect us during our travels to/from our hotel. If I could do it again, I'd take KimKim's hotel advice and stay more on the fringe of the medina closer to a main street so I didn't have to deal with the navigation stress, especially at night. I would also recommend that KimKim in the future please explain to guests why the recommend the hotels that they do. Some explanation of guest safety would have been very helpful here.

Chefchaouen: Relaxing city with good views and art but overhyped by Instagram. No need to go here if you're tight on timeline. Our guide here was very nice but hard to understand. We felt as though we walked out without really learning much about the history/culture of the city.

Rabat: A bigger modern city, not much else to say. Definitely not the reason you travel to Morocco. We only passed through and it was enough.

Casablanca: I had the exact same thought about Casablanca as I did about Rabat. Not the reason you travel to Morocco, although the Hassan II Mosque is worth seeing if you find time while flying in/out of Casablanca. It was massive and gorgeous! NOTE: The Hassan II Mosque allows tourist to enter but you must enter at one of the designated times. We were NOT told this by KimKim as the inside tour wasn't part of our itinerary and we missed the opportunity to go inside. This was a big letdown when we found out we were too late to see the inside. If the customer is having a tour of Casablanca, a tour of the inside of the Hassan II Mosque should be obligatory and times of entry should be clearly stated to the customer. Unclear minor details and trip logistics made for some frustration through the entire trip. Although it didn't lead to any major setbacks, this type of detailed planning is what we paid for when using a guide service, and we feel as though we didn't receive the local expertise and guidance at certain times. The Hassan II Mosque visit is an example of this logistics issue. Another negative about our trip to Casablanca was that KimKim recommended the Movenpick and it was not very nice. It felt dated and unclean. I'd recommend KimKim find a different hotel to work with.

Activity Review
Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience
Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience
Morocco

The cultural experience was interesting but this Hammam wasn't the right fit. We were looking for something much more luxurious and we thought that would have been built into our itinerary, but this place just wan't nice. It felt very hustle bustle and the business model was to move tourist - there was nothing relaxing about this experience. There are many nice Hammams in Marrakech, but this wasn't one of them. The bad part was that KimKim never told us which Hammam we were booked at. We trusted them and they let us down on this experience.

Quality of Experience
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Dec 02, 2023
Hello Taylor, , Hope this message finds you well! We wanted to extend our heartfelt thanks for sharing your recent trip experience with us. Your insights mean the world to us, and we're genuinely grateful for the time you took to provide such detailed feedback. It brings us immense joy to hear that your overall trip was a success, and that Morocco left a positive mark on you with its rich history and unique charm. Your observations, whether about the user interface, specific destinations,... Read more

Hello Taylor, ,

Hope this message finds you well!

We wanted to extend our heartfelt thanks for sharing your recent trip experience with us. Your insights mean the world to us, and we're genuinely grateful for the time you took to provide such detailed feedback.

It brings us immense joy to hear that your overall trip was a success, and that Morocco left a positive mark on you with its rich history and unique charm. Your observations, whether about the user interface, specific destinations, or accommodations, are like gold to us – they help us understand what we're doing right and where we can improve.

Just a quick note about the platform feature you mentioned: our usual practice is to keep the original proposal intact and create a duplicate with your desired modifications. This way, you can have a side-by-side comparison and choose the option that suits you best.

Your thoughts on Ait Benhadou and the logistics of the desert camp transportation are priceless. We're sorry for any inconvenience and want you to know that we're actively addressing these issues to provide more comprehensive itineraries and information for our future guests.

The feedback about the Hassan II Mosque in Casablanca is particularly valuable, and we sincerely apologize for any oversight. We're taking immediate steps to enhance communication and ensure our guests have all the essential details for a seamless experience.

Your constructive feedback is like a guiding light for us as we strive for continuous improvement. Your understanding and patience are truly appreciated as we work towards refining our services for the benefit of future travelers.

Thank you once again for choosing us for your journey, and we can't wait for the opportunity to welcome you back for an even more delightful experience in the future.

Warm regards,
Mohamed.

An unforgettable trip to Morocco.
Morocco | Nov 18 - Nov 25, 2023

M
Manoj N.
Santa Clarita, CA | Reviewed on Nov 27, 2023
We wanted to visit Morocco for a long time and the soccer semi-final entry pushed up to go ahead with the trip :-) Honestly, I had never heard of Kimkim before and once I started engaging with different tour operators, I started loving it. Right from the start (earlier this year), I have been working with Abdellah on the details, tours and costs. He is extremely helpful, communicated really well and is quick to get back to you with answers to your questions.
We were very lucky to have...
Read more

We wanted to visit Morocco for a long time and the soccer semi-final entry pushed up to go ahead with the trip :-) Honestly, I had never heard of Kimkim before and once I started engaging with different tour operators, I started loving it. Right from the start (earlier this year), I have been working with Abdellah on the details, tours and costs. He is extremely helpful, communicated really well and is quick to get back to you with answers to your questions.
We were very lucky to have Faissal as our driver. He is very humble, respectful and a very safe driver. He was with us for a week from our Marrakesh airport pickup all the way to our departure from Casablanca airport. His English communication skills is excellent and he responds fast over Whatsapp. We always felt safe with him on our side. Very lucky to have him as our driver. Our English guide in Marrakesh was Hanan. She was awesome in every respect. She took the time to explain in detail the different sites we visited in Marrakesh. She also has excellent English communication skills. She never rushed us anywhere and let us take our time to absorb the local vibes. We even had her join us for lunch. Pray you get Hanan as your English guide :-) . The same goes with Abdel who was our guide in Fez. He walked us around and gave detailed explanations of everything in the never ending souk streets. He was very patient and treated us with deep respect. Overall, we had an amazing trip and miss it so much. We will definitely visit Tangier and Chefchaouen the next time as we fell short of days in this trip. Our best night was at the Luxury camp in Sahara desert. What a night! The breakfast and dinner served there was fabulous. On top of all, we enjoyed some good Berber music over campfire.

There were only 2 irritating issues which I am sure can be smoothened our for future visitors. The first one was the visit to the Berber carpet factory which we think was hard sell marketing of carpets. For a tourists, there is nothing to see but a store where you are shown different rugs. We love animals and have no animal products at home so it was a little awkward for us to be sold rugs made of animal fur/skin :-) The second issue was the 2 nights stay at Fez. We were supposed to stay 2 nights at Riad Ghita but the first night after waiting for long time we were told to stay at Riad Soleildor. There were no bathroom doors, enough toilet paper there. The next day we were shifted back to Riad Ghita.

Overall we left with a very warm opinion about Morocco and her people. Moroccans are proud of their culture and love to show it to the world. In turn, they have respect for people from other cultures and backgrounds no matter where you come from.

We would definitely be engaging Original Travels for our next Morocco trip. We would be recommending them to our friends here in the US and also to our friends and family in India.

Thank you Original travels, Faissal, Hanan and Abdel for making our vacation a very memorable one.

Hotel Reviews
Mövenpick Hotel Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Bayti
Marrakech

Great breakfast and lovely rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Dec 02, 2023
Hi Manoj, Thank you immensely for taking the time to share your detailed and insightful feedback regarding your recent trip to Morocco with Original Travels. We're delighted to learn that our staff's dedication, knowledge, and professionalism significantly enhanced your travel experience. Their commitment to ensuring you had a memorable and enriching time in Morocco reflects our core values as a travel service provider. It brings us immense joy to hear that Faissal, your driver, provided a... Read more

Hi Manoj,

Thank you immensely for taking the time to share your detailed and insightful feedback regarding your recent trip to Morocco with Original Travels.

We're delighted to learn that our staff's dedication, knowledge, and professionalism significantly enhanced your travel experience. Their commitment to ensuring you had a memorable and enriching time in Morocco reflects our core values as a travel service provider.

It brings us immense joy to hear that Faissal, your driver, provided a safe and enjoyable journey throughout your stay, and that Hanan and Abdel, your guides in Marrakesh and Fez respectively, offered you in-depth insights and a deeper understanding of the rich culture and heritage of these beautiful cities.

We are, however, deeply sorry to hear about the less favorable aspects of your trip, particularly the visit to the Berber carpet factory and the inconvenience regarding your accommodation in Fez. Your feedback regarding these issues is invaluable to us, and we assure you that we'll take proactive measures to ensure a smoother and more tailored experience for future travelers.

We are genuinely grateful for your trust in Original Travels and for considering us for your future trips to Morocco. Your recommendation to friends and family both in the US and India means a lot to us, and we are honored to have had the opportunity to be a part of your memorable vacation.

Thank you once again for choosing Original Travels, and we eagerly look forward to welcoming you back to explore more of Morocco's treasures in Tangier, Chefchaouen, and beyond.

Warm regards,
Abdel

This was the best experience we have ever had...
Morocco | Nov 18 - Nov 26, 2023

B
Brittany M.
Largo, FL | Reviewed on Nov 27, 2023
This was the best experience we have ever had! Our planning and booking experience was seamless and the kimkim team ensured we did everything we wanted - and even made suggestions! Our driver, Lahcen, was amazing from start to finish. He was extremely knowledgeable, and made sure we saw and did everything we wanted to. All of the other day guides were equally knowledgeable and amazing. I cannot recommend this trip more. Read more

This was the best experience we have ever had! Our planning and booking experience was seamless and the kimkim team ensured we did everything we wanted - and even made suggestions! Our driver, Lahcen, was amazing from start to finish. He was extremely knowledgeable, and made sure we saw and did everything we wanted to. All of the other day guides were equally knowledgeable and amazing. I cannot recommend this trip more.

Hotel Reviews
Riad Bayti
Marrakech
Authenticity & Character
Location
The BEST location! You can walk anywhere very easily!
Staff
So amazing, helpful! Always made sure we had our rides in order even at 4 am.
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Akabar luxury desert camp
Merdane
Authenticity & Character
Location
In the desert, need I say more.
Staff
Over and above amazing!!!!!!!!
Cleanliness & Comfort
Extremely clean and comfortable for being a "camp"
Riad Ghita
Fes
Authenticity & Character
Authentic riad right in the Medina!
Location
Right inside the Medina! Great location!
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen
Authenticity & Character
It was breathtaking
Location
Amazing view of the city!
Staff
Everyone was so helpful and nice
Cleanliness & Comfort
Extremely clean and comfortable
Activity Reviews
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Our guide was so amazing! She made sure we tried a myriad of amazing traditional food.
Transport
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to  Merzouga, Bedouin Experience & Camel Rides
Transfer to Merzouga, Bedouin Experience & Camel Rides
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wonders of Fes: Exploring the Medina in Half a Day
Wonders of Fes: Exploring the Medina in Half a Day
Fes
Quality of Experience
Guides, Drivers and Staff
The guide was incredible!
Transport
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco

This was a great way to start our trip, the mosque was breathtaking and the guide was extremely knowledgeable. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellatif Benaissa
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Nov 29, 2023

Hi Brittany,

We're overjoyed to hear that your trip was the best experience you've ever had! It's fantastic to know that the planning and booking process was seamless and that our team, especially Lahcen, exceeded your expectations.

Your kind words about our driver and guides are deeply appreciated, and we're thrilled that their knowledge and dedication greatly contributed to your adventure.

Thank you for recommending us. We look forward to creating more memorable experiences for you in the future!

Warmest regards,
Abdel

Absolutely seamless experience in vibrant Morocco!
Morocco | Nov 19 - Nov 26, 2023

Archana
Archana M.
Chicago, IL | Reviewed on Nov 27, 2023
We just got back from the most vibrant and culturally engaging week long trip from Morocco.
This is our first time using Kimkim to book an experience and it has been absolutely seamless, flexible and a very assuring experience. We were a bit nervous about traveling with two young kids but Mohammed and the entire team went above and beyond to ensure that they clarified all our questions promptly, provided many options to choose from and took care of everything behind the scenes right from...
Read more

We just got back from the most vibrant and culturally engaging week long trip from Morocco.
This is our first time using Kimkim to book an experience and it has been absolutely seamless, flexible and a very assuring experience. We were a bit nervous about traveling with two young kids but Mohammed and the entire team went above and beyond to ensure that they clarified all our questions promptly, provided many options to choose from and took care of everything behind the scenes right from planning through execution to our dietary and accommodation needs.
We were also so lucky to have Karim as our friend and local guide throughout the week. He is one of the warmest persons we have engaged with - always smiling , excited about the day and always pleasant. It was a long trip and never once did he lose his enthusiasm or smile! He was very knowledgeable and shared a lot about the history and culture of both the Arabs and the Berbers and his own story - which was so inspirational! He took care of all our needs through out the trip and made it so comfortable for us that we could thoroughly enjoy the experience. The kids loved him and at the end of the week, he was like family to us!

We also enjoyed our day with Hennan who was one of the kindest and most people we have met. Despite a delayed start the first day, she patiently walked us through the streets of Marrakech and helped us with all of our shopping.

Overall, an absolute smooth and enjoyable experience. Thanks Kimkim for nailing it!

Hotel Reviews
Riad Ghita
Fes

Beautiful rooms and dining area. Very pleasant and warm staff. Comfortable stay. Delicious food. We were a bit surprised that the dinner was a bit expensive compared to all of the other places that we had dined during the week, but other than that, it was everything that we had hoped it to be.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

This was one of the highlights of our trip! It was rather surreal glamping in the middle of the Sahara and the staff at Tiziri made every aspect luxurious and comfortable! We appreciated the eco-friendly features at the camp - very moment spent there was out of the world - right from the delicious food to the fun trips to and from the camp, the music and dance around the firepit. It’s an experience that we will remember for the rest of our lives! The only thing that would have been nice to know was how long it would actually take to get to the camp site as it ended up taking a lot longer than we had been initially told. That said, riding on the camel in moonlight was a completely different experience altogether :).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

Beautiful riad, comfortable rooms, food was amazing and the service was top notch!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Centrally located, beautiful and comfortable rooms, gorgeous setting for dining! Very warm and pleasant staff.

Authenticity & Character
Location
Very close to the square and all key highlights of the Medina. Walkable distance.
Staff
Cleanliness & Comfort
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Nov 29, 2023
Hi Archana, Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that your trip to Morocco was not only vibrant and culturally engaging but also seamlessly organized through Kimkim. We are particularly pleased that your local guide, Karim, played a crucial role in making your trip memorable. It sounds like he went above and beyond, sharing his knowledge about the history and culture while ensuring your comfort throughout the week. We love hearing... Read more

Hi Archana,

Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that your trip to Morocco was not only vibrant and culturally engaging but also seamlessly organized through Kimkim.

We are particularly pleased that your local guide, Karim, played a crucial role in making your trip memorable. It sounds like he went above and beyond, sharing his knowledge about the history and culture while ensuring your comfort throughout the week. We love hearing that he became like family to you, creating a connection that goes beyond the typical guide-tourist relationship.

At Kimkim, our goal is to provide personalized and enriching travel experiences, and your feedback reaffirms that we are on the right track. We are genuinely grateful for your kind words and are thrilled that you had an absolute smooth and enjoyable experience in Morocco.

Thank you for choosing Kimkim for your travel arrangements. We look forward to assisting you with future adventures!

Warm regards,
Mohamed.

This is first time we traveled with a driver ...
Morocco | Nov 13 - Nov 25, 2023

Kathleen
Kathleen B.
Chicago, IL | Reviewed on Nov 25, 2023
This is first time we traveled with a driver and used guides. We typically travel alone and are very spontaneous . The idea of traveling with a schedule was a bit unsettling, but it ended up working great.
We loved Kimkims digital process for putting together an itinerary. It enabled us to individualize our tour. We made special requests and they were able to accommodate them. We also thought the ongoing service /acccess once we arrived in Morocco from Said was excellent. The Riads...
Read more

This is first time we traveled with a driver and used guides. We typically travel alone and are very spontaneous . The idea of traveling with a schedule was a bit unsettling, but it ended up working great.
We loved Kimkims digital process for putting together an itinerary. It enabled us to individualize our tour. We made special requests and they were able to accommodate them. We also thought the ongoing service /acccess once we arrived in Morocco from Said was excellent. The Riads they chose were excellent; the level of service the Riads offered was amazing( not to mention beautiful).
The highlight of Kimkims role was their connection with Original travels in Morocco and then original travels driver Tayeb.

Tayeb was not only a great driver(very safe) , but he was a delightful human being with a vast knowledge of many things, which made our driving time a lot of fun. He spoke English beautifully, provided us with historical background on the areas we were driving through, was willing to be flexible for our requests and was willing to have in-depth cultural conversations if we initiated them. All of this added so much to our trip. Much to my surprise and pleasure, the time with Tayeb became a thoughtful and insightful cultural exchange . One we will cherish for years to come.

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech

This was by far our favorite Riad ! The Riad itself was gorgeous, the location was perfect, the roof top deck with pool was so relaxing after a day in the Medina, but the staff was Superior! We have never felt so pampered by staff and accommodations. They arranged a Hammam ( in house) and we were able to visit their sister Riad to experience a jazz bar that made you feel like it was 1930. We also appreciated the music played (jazz) on the roof top terrace in our riad

Authenticity & Character
Location
It’s located in quiet residential neighborhood, but within walking distance ti FemaaEl square and activities. It’s also close to a neighborhood shopping area which felt very authentic
Staff
Superior staff! Friendly, extremely helpful! Spoke English
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Beautiful Dar in small village. The staff was excellent, the food was like dining in 5 star restaurant. The restaurant used traditional Moroccan foods, but then put skittle twist in them. Fusion at its best! I wish this restaurant was closer to me.family owned and run

Authenticity & Character
Location
Located in small village, the location enables you to walk trails, see Moroccon life as it really is
Staff
Very accommodating. They did everything they could to make us comfortable
Cleanliness & Comfort
Riad Fes Nass Zmane
Fes

Loved this gorgeous Riad in the heart of Fes. Staff were excellent, the Riad was stunning, roof top deck has gorgeous view of Fes. Staff served us a delicious dinner on the deck ! Good was excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Yacout
meknes

Wonderful roof deck, beautiful, meals were fine, but not great. Family run and owned

Authenticity & Character
Location
Close to restaurants , tourist attractiins
Staff
Cleanliness & Comfort
Riad Dar Dar
Rabat

This Riad was not only beautiful, but provided some of the best food we ate in Morocco ( traditional Moroccan cuisine) and had very comfortable beds.

Authenticity & Character
Location
Right in Medina.
Staff
Cleanliness & Comfort
Activity Reviews
The Path of Beauty: Southern Kasbahs to Marrakech via the Majestic Atlas Mountains
The Path of Beauty: Southern Kasbahs to Marrakech via the Majestic Atlas Mountains
Morocco
Trails of Connection: Trekking through Berber Villages and Immersing in Local Hospitality
Trails of Connection: Trekking through Berber Villages and Immersing in Local Hospitality
Morocco

Great walk with Mohammad! He was delightful

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Carpet Weaving With Berber Women
Carpet Weaving With Berber Women
Morocco

For some reason , we were not given this experience though I believe we paid for it. The guide told us that they haven’t been doing it since COVID. If that is accurate it should be removed from the options.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages
Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages
Morocco

Great day because Tyheb took us to special spots he knew we’d like

Quality of Experience
Food
Guides, Drivers and Staff
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Merzouga
Food
Berber pizza and lunch were excellent
Guides, Drivers and Staff
Yusef was a good guide
 Fez to Merzouga Desert - The Road to Serenity
Fez to Merzouga Desert - The Road to Serenity
Morocco

Gorgeous drive

Guides, Drivers and Staff
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes

our guide was very informative

Quality of Experience
Guides, Drivers and Staff
A Journey of Well-being: Immerse Yourself in the Hammam Spa of Fes
A Journey of Well-being: Immerse Yourself in the Hammam Spa of Fes
Fes
Quality of Experience
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco

Food was excellent, but we ate with two of the children. The mother was sick, the father came in at the end. The youngest son was delightful

Quality of Experience
Food
Local specialist: Abdellatif Benaissa
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Nov 29, 2023
Dear Kathleen, We're absolutely thrilled to hear that your trip with us was a success! It's great to know that our scheduled itinerary worked out so well for you, and that our digital process helped personalize your journey. Your praise for the Riads and our service, especially Said's assistance, means a lot to us. And we're delighted that Tayeb, our driver, added so much to your experience with his knowledge and flexibility. We're truly sorry that the carpet weaving activity wasn't... Read more

Dear Kathleen,

We're absolutely thrilled to hear that your trip with us was a success! It's great to know that our scheduled itinerary worked out so well for you, and that our digital process helped personalize your journey.

Your praise for the Riads and our service, especially Said's assistance, means a lot to us. And we're delighted that Tayeb, our driver, added so much to your experience with his knowledge and flexibility.

We're truly sorry that the carpet weaving activity wasn't available during your trip. Although our guide tried their best to arrange it, unfortunately, it seems that this experience has been unavailable since COVID and unfortunately we haven't been updated by our local supplier in the village. We have now removed this activity from our options to ensure clearer communication with our future travelers.

Thank you for sharing your thoughts and for choosing us for your adventure. We look forward to creating more memorable trips with you in the future!

Best wishes,
Abdel

Samir was awesome 👏🏼 to say the least. On ...
Morocco | Oct 26 - Nov 12, 2023

Donna
Donna A.
Trinidad & Tobago | Reviewed on Nov 20, 2023
Samir was awesome 👏🏼 to say the least. On time and quite knowledgeable as he should be.
Safe driver and paid his full attention to safety.
Read more

Samir was awesome 👏🏼 to say the least. On time and quite knowledgeable as he should be.
Safe driver and paid his full attention to safety.

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech

Lovely Riad enjoyed my night there. Food was delicious helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chbanate
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Intimate not too many people. Accommodations were quite acceptable and clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Fes Nass Zmane
Fes

Lovely welcome gentle people

Authenticity & Character
Location
Clean alleyways
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

An amazing place to stay. Quite comfortable it even though it’s small. So neatly nestled in the landscape.

Authenticity & Character
Uniqueness
Location
Staff
Very accommodating
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

Comfortable and helpful

Authenticity & Character
Location
Close to restaurants and some shopping easy walking
Staff
Didn’t interact so I can’t say
Cleanliness & Comfort
The sheets and the bathroom were clean
Activity Reviews
A Scenic Journey: From Casablanca to Chefchaouen via Rabat
A Scenic Journey: From Casablanca to Chefchaouen via Rabat
Morocco
Quality of Experience
I love Chefchauoen the best so much to see food delicious
Food
Guides, Drivers and Staff
Transport
Explore the Grandeur of Hassan II Mosque
Explore the Grandeur of Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco

We should have stayed longer. The mosque was beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Nov 21, 2023
Hi Donna, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Samir provided you with an exceptional service. Our team takes great pride in delivering knowledgeable and punctual service while ensuring our passengers' safety remains the top priority. Samir truly embodies the values we uphold, and your kind words about his safe driving and attention to safety mean a lot to us. We'll be sure to pass on your appreciation to him, as it will... Read more

Hi Donna,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Samir provided you with an exceptional service. Our team takes great pride in delivering knowledgeable and punctual service while ensuring our passengers' safety remains the top priority.

Samir truly embodies the values we uphold, and your kind words about his safe driving and attention to safety mean a lot to us. We'll be sure to pass on your appreciation to him, as it will undoubtedly motivate him to continue delivering outstanding service to our valued customers like yourself.

We appreciate your trust in our service and look forward to serving you again in the future!

Best regards,
Ali

8 Day Moroccan Adventure
Morocco | Nov 12 - Nov 19, 2023

Lia
Lia A.
Milton, DE | Reviewed on Nov 20, 2023
From the initial planning with Abdellatif, the Original Travels team was very prompt and responsive, tailoring our trip through Morocco to meet our needs. Our driver, Karim met us at the airport in Casablanca. He drove us from Casablanca to Fes, to the desert in Merzouga, through the mountains, and finally to our last stop in his hometown of Marrakesh. Karim shared his knowledge of the country while expertly navigating the roads and driving for long hours. We especially loved learning about... Read more

From the initial planning with Abdellatif, the Original Travels team was very prompt and responsive, tailoring our trip through Morocco to meet our needs. Our driver, Karim met us at the airport in Casablanca. He drove us from Casablanca to Fes, to the desert in Merzouga, through the mountains, and finally to our last stop in his hometown of Marrakesh. Karim shared his knowledge of the country while expertly navigating the roads and driving for long hours. We especially loved learning about the indigenous people of Morocco, meeting the village people, and driving through the mountainside. Karim was able to share a very authentic side of the country, showing us the road less traveled.

Other notable moments on our trip included our tour of Fes with Mohammed, our hike through the Dades Gorge with Nordeen, our camel ride in the Sahara Desert with Dawid, and our cultural/food tour in Marrakech with Hanan.

Hotel Reviews
Riad Bayti
Marrakech

I can’t speak to this riad, as we had to go to a different riad due to a wedding interrupting service at this original accommodation. We ended up staying at Les Sources Berberes, which was beautiful. It was an easy walking distance to the main square and the Bahia Palace. We also enjoyed our hammam experience and massage here.

Dar Rihana Dades
Douar Aït Ouffi

This riad was gorgeous. Very clean and comfortable. Again, the food was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Akabar luxury desert camp
Merdane

This was such an awesome experience from the camel ride to looking up at the night sky. There was hot water and even internet access! We spent time around the fire with our hosts, who showed us their traditional music and dances.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes

This riad was beautiful, and the dinner and breakfast that they served was delicious. It was very close to the Main Street and only a short walk to the main areas of the Medina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh

We liked going around and seeing the Bahia palace, the main square, the souks, and the Koutoubia Mosque with Hanan. There was some restoration work to fix some damages due to the earthquake, but we did not find that it affected our visit. We are happy that the people are beginning to recover. The city was bustling.

Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh

Hanan took us on a tour of many different types of food in the Medina and souks in Marrakech. We tried the local cuisine, including breads and soup, olives, lamb, donuts and sweets, and even snails!

Quality of Experience
Guides, Drivers and Staff
Transfer to Marrakech via Dades Valley, Ouarzazate & Aït Benhaddou
Transfer to Marrakech via Dades Valley, Ouarzazate & Aït Benhaddou
Morocco

Beautiful drive through the mountains. We did some off-road driving, and we stopped to have tea with a nomadic family who calls the caves their home. We also stopped in Ouarzazate at the Atlas Studios to go on a tour of some movie and tv sets.

Enjoy a hike with a local guide in Dades Valley
Enjoy a hike with a local guide in Dades Valley
Morocco

We really enjoyed our hike with Nordeen. He showed us the agriculture, irrigation system, and culture of the people in the valley.

Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages
Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages
Morocco
Transfer to  Merzouga, Bedouin Experience & Camel Rides
Transfer to Merzouga, Bedouin Experience & Camel Rides
Morocco

The camel ride was everything we had hoped for. We rode about an hour to our desert camp, stopping to watch the sunset.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes

We had Mohammed as our local guide during this tour. He took us around to see various sights, such as the King’s palace, the local ceramic and tile school, the tannery, and many shops. We learned about the history of the Medina, and we are grateful to have had a very knowledgeable local guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco

We went on a tour of the Hassan II Mosque. This is the largest mosque in Africa and the third largest in the world. We really enjoyed learning about the mosque and seeing the beautiful architecture.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellatif Benaissa
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Nov 22, 2023
Hi Lia, Thank you immensely for taking the time to share such an incredible review of your recent trip with Original Travels through Morocco. It was an absolute pleasure for us to have been part of crafting an experience tailored to your needs and desires. The entire team here at Original Travels are thrilled to hear about your fantastic journey across Morocco. It warms our hearts to know that Karim, your driver, played a pivotal role in enhancing your adventure. His expertise in navigating... Read more

Hi Lia,

Thank you immensely for taking the time to share such an incredible review of your recent trip with Original Travels through Morocco. It was an absolute pleasure for us to have been part of crafting an experience tailored to your needs and desires.

The entire team here at Original Travels are thrilled to hear about your fantastic journey across Morocco. It warms our hearts to know that Karim, your driver, played a pivotal role in enhancing your adventure. His expertise in navigating the roads, coupled with his insights into the country and its people, truly provided you with an authentic and immersive experience. We deeply value the connections made with the indigenous communities and the unexplored paths Karim guided you through, showcasing the lesser-known yet enchanting aspects of Morocco.

Moreover, we're delighted that other members of our team—Mohammed, Nordeen, Dawid, and Hanan—contributed to making your trip even more memorable. Their expertise and dedication ensured that each moment, whether it was exploring Fes, hiking through the Dades Gorge, riding camels in the Sahara Desert, or immersing yourselves in the culture and cuisine of Marrakech, was rich with meaning and delight.

Once again, thank you for choosing Original Travels for your Moroccan adventure. We hope to have the pleasure of welcoming you back for another unforgettable experience in the future.

Warm regards,
Abdel

A beautiful memorable romantic trip in Morocco
Morocco | Oct 22 - Oct 30, 2023

Bara
Bara K.
Turkey | Reviewed on Nov 19, 2023
We booked this trip to celebrate our 16th wedding anniversary, and we were not disappointed!
Our personal driver/guide Samir was excellent, he picked us up from Casablanca airport and drove us around 6 cities, he was very polite, decent and helpful, he spoke perfect Arabic, French and English, he told us a lot of stories about Moroccan history, he suggested the best places to eat and shop. He even gifted us a box of traditional Moroccan sweets, his company was very enjoyable and he became...
Read more

We booked this trip to celebrate our 16th wedding anniversary, and we were not disappointed!
Our personal driver/guide Samir was excellent, he picked us up from Casablanca airport and drove us around 6 cities, he was very polite, decent and helpful, he spoke perfect Arabic, French and English, he told us a lot of stories about Moroccan history, he suggested the best places to eat and shop. He even gifted us a box of traditional Moroccan sweets, his company was very enjoyable and he became our friend and we were sad to leave at the end of our trip and definitely looking forward to coming back again.
We loved our hotel Dar Jasmine in Fes, a beautiful Riyadh; the staff were super friendly and helpful, our guide in Fes Maryam was amazing, we enjoyed our tour with her a lot.
The desert get away in Agafya was a real treat and a memorable experience. And we can never forget Marrakesh with its bustling Jami’ Fna and wonderful friendly people.
We definitely recommend this company and would love to work with them again in the future in our next trip to Morocco.

Activity Reviews
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Morocco

Our drive was Samir was very informative, the route was beautiful, he explained so many things about the different cities we passed through

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes

Our guide Maryam was really amazing, she was very knowledgable, friendly and nice and made sure we visited all the places we wanted even the ones that weren’t on the itinerary

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 20, 2023
Hi Bara, Thank you so much for choosing us to celebrate your 16th wedding anniversary in Morocco! We are thrilled to hear that your experience with us was nothing short of exceptional. We are incredibly proud to have Samir as part of our team, and we're delighted to know that his dedication to providing excellent service made your trip memorable. His knowledge, multilingual abilities, and genuine care for our guests truly shine through, and we will ensure he receives your kind words. It... Read more

Hi Bara,

Thank you so much for choosing us to celebrate your 16th wedding anniversary in Morocco! We are thrilled to hear that your experience with us was nothing short of exceptional.

We are incredibly proud to have Samir as part of our team, and we're delighted to know that his dedication to providing excellent service made your trip memorable. His knowledge, multilingual abilities, and genuine care for our guests truly shine through, and we will ensure he receives your kind words.

It warms our hearts to hear that Dar Jasmine in Fes and its wonderful staff, along with your guide Maryam, contributed to making your stay enjoyable. Creating unforgettable moments in the desert in Agafay and immersing yourselves in the vibrant atmosphere of Marrakesh's Jami’ Fna is what we aim for, and we're thrilled to know you cherished these experiences.

Your recommendation means the world to us! We would be honored to welcome you back for your next adventure in Morocco.

Warm regards,
Abdel

A Dream Come True
Morocco | Oct 26 - Nov 12, 2023

Naadia
Naadia M.
Canada | Reviewed on Nov 19, 2023
Our 18 day trip to Morocco was a dream come through with the amazing support of Ali and Said. Samir, our dedicated driver, was not only very knowledgeable, but kept us on time and was very respectful and professional. Our visit to Casablanca, Rabat, Meknes, Volubis, Fez, Merzouga, Skoura, Quazazate, Marrakech and Essaouria were all fascinating, each with its own uniqueness. I had not heard of Original Travels before but their reviews were outstanding, and it has lived up to all my... Read more

Our 18 day trip to Morocco was a dream come through with the amazing support of Ali and Said. Samir, our dedicated driver, was not only very knowledgeable, but kept us on time and was very respectful and professional. Our visit to Casablanca, Rabat, Meknes, Volubis, Fez, Merzouga, Skoura, Quazazate, Marrakech and Essaouria were all fascinating, each with its own uniqueness. I had not heard of Original Travels before but their reviews were outstanding, and it has lived up to all my expectations. A Dream Come Through with the amazing support of Ali, Said, Samir, Hanan, Sharif and Yaseer. Thank you all!

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech
Riad Chbanate
Essaouira
Palais Sebban
Marrakech
Ksar El Kabbaba
Skoura
Tiziri Luxury Camp
Merzouga
Riad Fes Nass Zmane
Fes
Hotel Dar Mounir
Chefchaouen
Mövenpick Hotel Casablanca
Casablanca
Location
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Nov 19, 2023
Hi Naadia, Thank you immensely for sharing your fantastic experience from your 18-day adventure through Morocco. It brings us immense joy to learn that your trip was a dream come true, largely due to the incredible support provided by our team. We are thrilled to hear that Samir, your dedicated driver, not only showcased immense knowledge but also ensured your trip flowed seamlessly by keeping everything on schedule. His professionalism and respectfulness truly reflect the high standards we... Read more

Hi Naadia,

Thank you immensely for sharing your fantastic experience from your 18-day adventure through Morocco. It brings us immense joy to learn that your trip was a dream come true, largely due to the incredible support provided by our team.

We are thrilled to hear that Samir, your dedicated driver, not only showcased immense knowledge but also ensured your trip flowed seamlessly by keeping everything on schedule. His professionalism and respectfulness truly reflect the high standards we aim for at Original Travels.

Your kind words regarding our company's outstanding reviews and how we've exceeded your expectations mean the world to us. At Original Travels, providing exceptional experiences and ensuring our guests create lifelong memories is at the heart of what we do.

Thank you once again for choosing Original Travels for your Moroccan adventure. It was a privilege to be part of your journey, and we hope to have the pleasure of hosting you on more adventures in the future.

Warm regards,
Ali

We hadn't traveled with Kimkim or Original Travels, but after this trip we will.
Morocco | Oct 27 - Nov 9, 2023

John
John L.
Boston, MA | Reviewed on Nov 18, 2023
We hadn't traveled with Kimkim or Original Travels before, but the reviews we read were assuring. And the support we had prior to the trip from Said was great: responsive and reassuring. And then we had our first in-person meeting when we met our guide and drive with whom we would spend many hours each day for two plus weeks, Lahcen, a wonderful driver and guide, and even better person. Whether navigating narrow and crowded streets in the medinas, the traffic-clogged city streets, or the... Read more

We hadn't traveled with Kimkim or Original Travels before, but the reviews we read were assuring. And the support we had prior to the trip from Said was great: responsive and reassuring. And then we had our first in-person meeting when we met our guide and drive with whom we would spend many hours each day for two plus weeks, Lahcen, a wonderful driver and guide, and even better person. Whether navigating narrow and crowded streets in the medinas, the traffic-clogged city streets, or the winding mountain roads, Lahcen was more than up to the task. And he was always there for us, greeting us at the airport as well as the meeting spots in each of the locations, and checking on us to ensure that we arrived safely at our riads.

In addition to Lahcen, we had tremendous guides, Mona in Rabat, Sharif in Fes, Hanan in Marrakesh, Youssef in the Sahara, Redwan in Ourika, Said in Essaouira. Mona was our first guide and gave us a wonderful orientation to Morocco as well as a great tour of Rabat. Youssef gave us two wonderful rides over the Sahara dunes, one on camel and another in a jeep. Hanan took us around Marrakech, including a wonderfully delicious food tour (great donuts!).

We also enjoyed delicious meals with several local families, in particular the Benhrahims in Fes, and Berber families in Er-Rissani and Ourika.

Our accommodations were more than clean and comfortable. In the cities our riads were in the heart of the medinas. In the Sahara we were at the Tiziri Luxury Camp. In the mountains our kasbahs were wonderful oases. At each we found very welcoming, friendly and accommodating staff, tasty meals, and great services.

Our one small regret is that we didn't spend more time at the Kasbah Bab Ourika. That was a serene spot with lots of hiking possibilities, but we were only there about 19 hours, therefore unable to take advantage of these hikes. Our accommodations at this Kasbah were exquisite.

Finally, while we never met Said at Original Travels, he provided wonderful support before and during our trip, including adjusting our itinerary to accomodate a scheduling error we made and to connect us with local guides for some continued touring after the Kimkim tour.

In all, thank you all for a wonderful 2-plus weeks adventure.

Hotel Reviews
Riad Perle D'Eau
Essaouira
Authenticity & Character
Location
The location was wonderful but the road in front is being renovated making access a little awkward. But that will be fixed.
Staff
Cleanliness & Comfort
Kasbah Bab Ourika
Ourika

Wish we had more time here!

Authenticity & Character
What a wonderful oasis
Location
Staff
Cleanliness & Comfort
Riad Nyla And Spa Marrakech
Marrakech
Authenticity & Character
Location
Right in the middle of the medina
Staff
Always available to help us and make our stay comfortable
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

While difficult to find it was a great overnight.

Authenticity & Character
Location
Wonderful views of the countryside
Staff
Can't say enough about the staff - friendly, accommodating and very responsive
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

The staff gave us a great Sahara experience, from the camel ride to the dune exploring in a 4x4, to the visits to local Berber villages and families. A shout out to Youssef and Mousafa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Braya
Fes Medina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa 2
Rabat

Our first riad was a wonderful introduction to Morocco

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Grandeur of Hassan II Mosque
Explore the Grandeur of Hassan II Mosque
Morocco

This was a nice tour. We were able to see the inside of a mosque and hear all about the cultural aspects of Muslim prayer.

Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco

Lachen showed us around Casablanca, dropped us off at a great restaurant (Restaurant Le Fleur, I believe) where we had our first tagine. Delicious. He brought us to the great Mosque where he had to finagle a tour for us since we arrived after the last tour had started a short time before we arrived. He then took us on a drive through Casablanca and let us off at a Medina in the older part of the city. We headed off to Rabat late afternoon.

Quality of Experience
Guides, Drivers and Staff
Lahcen was great in every way. He was always attentive to our needs.
Transport
Great driver. Always connected with our next guide or riad to ensure a positive experience.
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 19, 2023
Hi John, Thank you immensely for taking the time to share your travel experience with us. We are delighted to hear that despite the initial changes in your itinerary, your journey with us turned out to be a memorable and enriching adventure. We deeply regret the initial inconveniences caused by the change in your driver, but we're thrilled that Lahcen became a pivotal part of your experience. His dedication and expertise in navigating the intricate streets and diverse terrains of Morocco... Read more

Hi John,

Thank you immensely for taking the time to share your travel experience with us. We are delighted to hear that despite the initial changes in your itinerary, your journey with us turned out to be a memorable and enriching adventure.

We deeply regret the initial inconveniences caused by the change in your driver, but we're thrilled that Lahcen became a pivotal part of your experience. His dedication and expertise in navigating the intricate streets and diverse terrains of Morocco made your trip all the more enjoyable. It warms our hearts to know that Lahcen's guidance and genuine care for your well-being left such a positive impression.

Your commendations for the various guides, Mona, Sharif, Hanan, Youssef, Redwan, and Said, reinforce our commitment to providing exceptional service through knowledgeable and hospitable individuals who offer insightful perspectives on Morocco's rich culture and heritage.

The moments shared with local families and the authenticity of the meals undoubtedly provided a deeper connection to Morocco's traditions and warmth, leaving a lasting impression on your journey.

We are delighted that you found comfort and satisfaction in our accommodations, from the heart of the medinas to the serene spots like Kasbah Bab Ourika. We apologize for the missed opportunity to explore the hiking possibilities fully and hope it's a reason for you to return and experience more of what this stunning location has to offer.

Said and our team at Original Travels strive to ensure a seamless and personalized experience for every traveler. We're thrilled that Said's support throughout the planning and execution of your trip added value and convenience, showcasing our commitment to excellent customer service.

Your kind words resonate deeply with us, and we're honored to have been a part of your incredible 2-plus weeks adventure in Morocco.

Warm regards
Abdel

We loved our vacation in Morocco! Went on the...
Morocco | Oct 31 - Nov 15, 2023

B
Ben B.
Boise, ID | Reviewed on Nov 17, 2023
We loved our vacation in Morocco! Went on the Morocco Grand Tour: Cities, Desert and Mountains and had a fabulous adventure every day! Our trip was arranged perfectly with all the activities and places we wanted to include from the start. The people, food, rooms and adventures were all amazing. Our driver, Faissal, who we had with us for the full 15 days was the best driver in Morocco! He helped with everything along the way, hand picked our other city and hiking guides for various daily... Read more

We loved our vacation in Morocco! Went on the Morocco Grand Tour: Cities, Desert and Mountains and had a fabulous adventure every day! Our trip was arranged perfectly with all the activities and places we wanted to include from the start. The people, food, rooms and adventures were all amazing. Our driver, Faissal, who we had with us for the full 15 days was the best driver in Morocco! He helped with everything along the way, hand picked our other city and hiking guides for various daily activities we had along the way. He was available 24/7 for anything we needed and was immediately responsive to any questions or needs we had. He also was able to recommend where to get various arts and crafts items for the best price and that were of the highest quality. Not only was he the best driver in Morocco, but he has become a friend for life now.

Hotel Reviews
Riad Chbanate
Essaouira

This was an amazing Riad. The rooms are large and clean and comfortable. The breakfasts are incredible. The staff are amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Absolutely incredible and highly recommended! So nice and quiet and dark where you can see all the stars on a clear night. Many interesting, original and fun activities available to do upon your choosing. Great live music by the staff every night. Food was amazing! Some of the best on our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes

Great rooms, food, location and staff. Beautiful Riad

Authenticity & Character
Location
close to Medina
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

great location, room, breakfast buffet and staff. Very quaint and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oum Palace Hotel & SPA
Casablanca

We were only there for a night on arrival. It was clean, had a great breakfast buffet and the staff were nice and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
it was just an older hotel
Activity Reviews
Horseback Riding on the Captivating Beach of Essaouira
Horseback Riding on the Captivating Beach of Essaouira
Essaouira

Great experience riding/ galloping horses on the beach. The horse guides did a great job making sure everyone was safe and the horses were well trained

Quality of Experience
Guides, Drivers and Staff
Transport
Faissal
Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Morocco

Interesting and informative tour through Medina with Mohammed, who was a good guide. He took us to some amazing places we likely would not have discovered on our own such as the Jewish Synagogue, an amazing art gallery and the wood working factory as well as the silver smith store. Very knowledgeable. Good tour.

Quality of Experience
Food
didn't actually eat any food on tour but went to amazing restaurant for lunch afterwords with great views called Salut Maroc
Guides, Drivers and Staff
Transport
Marrakech to Essaouira
Marrakech to Essaouira
Morocco

Short drive to Essaouira with stop at beautiful and interesting Argan Oil factory.

Quality of Experience
Guides, Drivers and Staff
Transport
Faissal
A Day of Natural Splendors: High Atlas Mountains Adventure & Lunch with a Berber Family
A Day of Natural Splendors: High Atlas Mountains Adventure & Lunch with a Berber Family
Marrakesh

Took a nice hike in the mountains to a waterfall then to a Berber family house for a delicious lunch. Again, not exactly what we expected. Our mountain hiking guide, Mohammed, was awesome. The hike was great! Beautiful and quiet. Lunch with a Berber family should really be called lunch at a Berber family's house where they serve you then you have lunch with the guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Faissal
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh

Met up with Hanan again, who was our guide earlier in the day. Food tour was interesting and delicious. My wife has some food intolerances and Hanan was able to easily accommodate for that. Had some amazing tangia and roasted lamb among various other tasty treats.

Quality of Experience
Food
Berber pizza, amazing tangia and roasted lamb. It was all delicious
Guides, Drivers and Staff
Transport
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh

Amazing day with tour of Bahia Palace, the Medina and souks with a great guide, Hanan. Next Faissal, our driver took us to the Majorelle Gardens which was an unexpected and beautiful place in the big city of Marrakech.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Morocco

Ait Benhaddou was cool and interesting. Then drove through the High Atlas Mountains with beautiful views and a stop for lunch with panoramic view.

Quality of Experience
Guides, Drivers and Staff
Transport
Faissal
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Morocco

Another long driving day but with great stops at a Berber market, in Toudra to look at Berber carpets, some stops for panoramic views to take pictures and finally at Atlas Studios where many movies have been filmed including parts of Alladin, Gladiator 2 and Game of Thrones.

Quality of Experience
Guides, Drivers and Staff
Faissal, our driver, is always on time, if not early and goes out of his way to make sure everything is going well. He also knows where the best places to stop for decent meals and clean bathrooms are.
Transport
see above
Adrenaline-Pumping ATV Ride: Discovering the Dunes of Merzouga
Adrenaline-Pumping ATV Ride: Discovering the Dunes of Merzouga
Merzouga

Great experience. The staff on our ATV ride made sure to be safe and accommodating with our limited experience on ATVs prior.

Quality of Experience
Guides, Drivers and Staff
Transport
Sands and Adventures: Exciting Desert Activities in Merzouga
Sands and Adventures: Exciting Desert Activities in Merzouga
Merzouga

Yousef (?sp) took us on a drive in the desert to visit and have some tea with some nomadic Berbers, then to an abandoned mining town, then to a great lunch with listening to Gnawa music after. Great day despite to sandstorm that started the night before. Yousef was very knowledgeable and helpful. Unfortunately, due to the cultural norms, we were not able to visit much with the Berber nomads because the father wasn't there at the time of our visit, but still interesting and worthwhile.

Quality of Experience
Food
Berber pizza was delicious
Guides, Drivers and Staff
Transport
Enjoy a Hike and Camel Trek around the Erg Chebbi
Enjoy a Hike and Camel Trek around the Erg Chebbi
Merzouga

Hassan took us on a fun and scenic camel ride to an oasis near a large dune where he prepared a delicious lunch over the fire. Great experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to  Merzouga, Bedouin Experience & Camel Rides
Transfer to Merzouga, Bedouin Experience & Camel Rides
Morocco

Long day with long drive, but totally worth it. Driver, Faissal, pointed out all the relevant and interesting things along the way, including stopping in a Swiss style village for a break and coffee, a stop in the Middle Altas Mountains near Ifrane, where there is a ski resort (didn't expect to see one of those in Morocco) where we saw and were able to feed monkeys and ride some horses for pictures briefly. When we finally arrived in Merzouga, we took a 2-3 hour camel ride to watch the sunset then finally arrive at the amazing Tiziri Luxury Camp

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco

Good experience, although not quite what we expected. It's more like being served dinner by a Moroccan family in their home than having dinner with a family in their home. The food was great and authentic and plentiful but the sharing stories part was somewhat lacking.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes

Great experience. Our guide, Mohammed, for the Medina tour was great. Very knowledgeable, took us to some amazing places and didn't get us lost in the 9500 streets in the Medina. He seemed to know everybody. Interesting and fun day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco

We arrived late afternoon on first day when this was initially planned so just went to hotel, had dinner, then did this part the next morning on the way to our next location. We are not big city fans in general and Casablanca seems crowded and hectic with not much to see other than the Hassan II Mosque and Mohammed V Mausoleum

Quality of Experience
Guides, Drivers and Staff
our driver, Faissal, was incredible the whole trip!
Transport
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco

It was raining that day and a lot of the important sites in Meknes were under renovation so difficult to see it all, but Volubiis very interesting and worthwhile. Our driver, Faissal, took us to an incredible Moroccan restaurant for lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Journey to Paradise: Guided Hike to Akchour Waterfall
Journey to Paradise: Guided Hike to Akchour Waterfall
Chefchaouen

Abdul Couscous was our guide for the hike and did a great job. He knew the trail well and checked on us frequently to make sure we were ok and safe and helped us through some of the more challenging sections when needed. Beautiful hike with great views. Went to a restaurant at the bottom after hike and had the best chicken tangine of the whole trip! Stopped on the drive back for fresh baked bread from clay fire ovens that was delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
A Scenic Journey: From Casablanca to Chefchaouen via Rabat
A Scenic Journey: From Casablanca to Chefchaouen via Rabat
Morocco

Faissal, our driver, was amazing! Pointed out all relevant historical places and stopped at all significant places including many areas for great photos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco

Guide was knowledgable, entertaining and able to speak numerous languages. The Mosque is incredible in size and scope. The architecture is incredible.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Nov 18, 2023
Hi Ben, Thank you immensely for sharing your incredible experience from your Morocco Grand Tour with us! We're thrilled to hear that your vacation in Morocco was nothing short of amazing, filled with unforgettable adventures across cities, deserts, and mountains. It brings us immense joy to know that the meticulous planning and arrangement of your trip aligned perfectly with your preferences and desires right from the start. Our team takes great pride in curating experiences that leave our... Read more

Hi Ben,

Thank you immensely for sharing your incredible experience from your Morocco Grand Tour with us! We're thrilled to hear that your vacation in Morocco was nothing short of amazing, filled with unforgettable adventures across cities, deserts, and mountains.

It brings us immense joy to know that the meticulous planning and arrangement of your trip aligned perfectly with your preferences and desires right from the start. Our team takes great pride in curating experiences that leave our guests in awe, and it's heartening to know that the people, cuisine, accommodations, and activities all exceeded your expectations.

We couldn't agree more about Faissal—he's indeed an exceptional driver and an invaluable asset to our team. His dedication to ensuring your comfort, safety, and enjoyment throughout the entire journey is commendable. We're delighted to hear how Faissal went above and beyond, not just as a driver but as a knowledgeable guide, assisting in selecting other guides and aiding with local recommendations. He embodies the spirit of hospitality and friendship, leaving a lasting impact that transcends a typical tourist-driver relationship.

Your kind words serve as a testament to the dedication we have in providing unparalleled experiences and fostering genuine connections. Knowing that Faissal has not only met but exceeded your expectations fills us with pride.

Thank you for allowing us to be a part of your memorable journey through Morocco. We sincerely hope that these cherished memories will stay with you for a lifetime. If your adventures ever bring you back to Morocco, we'd be honored to host you once again.

Warm regards,
Ali

Morocco in 8 days - a must do with KimKim - Ali and Ayoub
Morocco | Nov 8 - Nov 15, 2023

Michelle
Michelle P.
Canada | Reviewed on Nov 16, 2023
Just returned from a trip of a life time. We have always used tour agencies to book our trips and this time I took a gamble and organized it online with Ali from KimKim. Right from the beginning our trip was put together with all the highlights we were interested in. Ali then gave suggestions and options on what to add to our trip. Our driver Ayoub (amazing) met us at the airport and was with us for 8 days. He is now a member of our family hahaha. He was so dependable and friendly and we... Read more

Just returned from a trip of a life time. We have always used tour agencies to book our trips and this time I took a gamble and organized it online with Ali from KimKim. Right from the beginning our trip was put together with all the highlights we were interested in. Ali then gave suggestions and options on what to add to our trip. Our driver Ayoub (amazing) met us at the airport and was with us for 8 days. He is now a member of our family hahaha. He was so dependable and friendly and we always felt very safe with him around. One day I forgot my credit card at the hotel and we were on a tour with a city guide, Ayoub came and got me and took me back to the hotel to pick up my card and returned me to the tour. The city tours were well organizied with great tour guides. There is a lot of driving if you want to do the circuit in 8 days so it was important to be in a comfortable vehicle and have a good driver as the local drivers are a little wild. We were definitely sad to say good bye to Ayoub at the airport. Thanks Ali and Ayoub for making our trip amazing could not have done it without you.

Hotel Reviews
Mövenpick Hotel Casablanca
Casablanca

It is your average hotel. Some floors are very tired and need to be upgraded. Restaurant is on the 16th floor around the pool, it allows smoking at all the tables which was bothersome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karawan Riad
Fès

Wow is all I can say. A place of magic and everywhere you looked there was beauty. Great breakfast! Dinner needs to be booked early on in the day or you will not be able to go. Not many places to go for a nice dinner close by. Check out the roof top terrace it has an amazing view.

Authenticity & Character
Location
Loved that it was an adventure to get to the front door walking thru the tiny streets to get there.
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

Very nice hotel a piece of paradise in a busy city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah du Toubkal
lmlil

We were to stay here (4 star) but the hotel did not inform our travel leader that it was not going to be reopened due to earthquake damage until the day before our arrival. The hotel then put us in their “feeder” hotel Dar Imlil which is a 2 star. Dar Imlil is a very dark and tired hotel. There are funky little areas to hang out outside but the inside main area and the rooms need work. The staff were very nice and helpful. No alcohol available but we brought our own wine with us from Marrakesh and it was fine to drink it there.

Authenticity & Character
Very dark and uninviting
Location
Staff
Cleanliness & Comfort
The pillow covering on all the couches seem very old. It is a very masculine looking and feeling hotel.
Dar Jasmine
Chefchaouen

Beautiful hotel - stunning views. There are a lot of stairs (150 - 200 lost count) to get to the main reception and then again to your room. It is worth it. The food was really good. No alcohol is served.

Authenticity & Character
Bright and clean
Location
Great views
Staff
Cleanliness & Comfort
Activity Reviews
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes

Great tour. Lots to see and experience. The leather factory was a little overwhelming with merchants trying to sell you stuff and it was very crowded.

Quality of Experience
Food
Lunch was ok nothing special
Guides, Drivers and Staff
Momo was a fun and very educated guide. Very happy we had him
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco

It is a nice break when in the car for a long time. We had just finished 2 weeks in Eqypt so it was nice to walk around without all the crowds we had experienced in Egypt

Quality of Experience
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh

It was a great tour. The city square is alive with activity. We were there on a Sunday which is the busiest day of the week. Night time was a little overwhelming.

Quality of Experience
Food
Guides, Drivers and Staff
She was very educated and a pleasure to be with
Transport
Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience
Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience
Morocco

Our Hammam experience was moved to our hotel due to time constraints. I am so glad it was it took the stress away. This is a must do

Quality of Experience
Guides, Drivers and Staff
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh

This was ok. It was a Sunday night so the market was very crowed. At one point we thought it was too dangerous to go to the final food stop and turned back.

Quality of Experience
Food
Guides, Drivers and Staff
Casablanca Odyssey: A Journey into the Heart of Morocco's Modern Marvels
Casablanca Odyssey: A Journey into the Heart of Morocco's Modern Marvels
Morocco

This was not really a tour, It was our driver driving around the city. Not much to see or point out. We ended up at a nice restaurant he suggested over looking the ocean. It was a great way to end our trip

Quality of Experience
Transport
Nature's Wonderland: Guided Trek through Toubkal National Park's Scenic Trails
Nature's Wonderland: Guided Trek through Toubkal National Park's Scenic Trails
Imlil

It was a great hike with fabulous views. However, our guide took us to his house for tea and cookies even though we had said we did not want to do a “family meal”. We were there for 40 minutes and it was very uncomfortable. I am sure he was being very hospitable but it was not we were expecting.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Nov 16, 2023
Hi Michelle, Thank you so much for taking the time to share your incredible experience with us. It's truly heartwarming to hear that your recent trip, organized through Ali from KimKim, turned out to be a journey of a lifetime. We are overjoyed that our team could curate an itinerary that perfectly aligned with your interests and desires right from the get-go. Ayoub, your driver, has left an indelible mark on your journey, becoming more than just a guide but a cherished part of your travel... Read more

Hi Michelle,

Thank you so much for taking the time to share your incredible experience with us. It's truly heartwarming to hear that your recent trip, organized through Ali from KimKim, turned out to be a journey of a lifetime.

We are overjoyed that our team could curate an itinerary that perfectly aligned with your interests and desires right from the get-go. Ayoub, your driver, has left an indelible mark on your journey, becoming more than just a guide but a cherished part of your travel story. We take immense pride in having Ayoub as part of our team; his dedication, friendliness, and reliability are indeed commendable. It's stories like yours, highlighting his exceptional service and going above and beyond, that reaffirm the essence of what we strive for in creating memorable experiences.

We're thrilled to hear that our city tours and guides met your expectations and provided you with a well-organized and enriching experience. Your mention of the importance of a comfortable vehicle and a skilled driver, especially in areas with a more dynamic driving culture, underscores the care and attention to detail we put into every aspect of your journey's logistics.

Once again, thank you for entrusting us with the opportunity to create cherished memories for you. Your satisfaction is our greatest reward, and we hope to welcome you back for another remarkable adventure in the future.

Warm Regards,
Ali

A Nice Introduction to Morocco.
Morocco | Nov 9 - Nov 14, 2023

Margaret
Margaret H.
Sandia Park, NM | Reviewed on Nov 15, 2023
I thoroughly enjoyed my time in Morocco. My driver was always punctual and friendly. He was informative as well. The Riad in Chefchaouen was not a five star as advertised and it was noisy late into the evening. I thoroughly enjoyed Fes and the guide was informative and engaging. The evening with the Moroccan family was very nice and the Riad was outstanding. Truly a five star and I would stay there again. I enjoyed the La Tour Palace hotel in Rabat. I did not see what I was expecting to... Read more

I thoroughly enjoyed my time in Morocco. My driver was always punctual and friendly. He was informative as well. The Riad in Chefchaouen was not a five star as advertised and it was noisy late into the evening. I thoroughly enjoyed Fes and the guide was informative and engaging. The evening with the Moroccan family was very nice and the Riad was outstanding. Truly a five star and I would stay there again. I enjoyed the La Tour Palace hotel in Rabat. I did not see what I was expecting to see in Rabat but I did get to the mausoleum and that was special.

Hotel Reviews
Palais Amani
Fès

A wonderful experience

Authenticity & Character
Truly a beautiful property
Location
I was told not to venture out at night without a guide
Staff
Friendly and very attentive
Cleanliness & Comfort
Wonderful. The only drawback was the air conditioning did not cool well
Hôtel La Tour Hassan Palace
Rabat

Excellent accommodation

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellatif Benaissa
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Nov 16, 2023
Hi Margaret, Thank you for sharing your experiences from your time in Morocco. We're delighted to hear that overall, you had a positive and enjoyable trip, appreciating the punctuality and friendliness of your driver along with the informative guidance provided. We sincerely apologize that the Riad in Chefchaouen did not meet your expectations. We understand the importance of accurately advertised accommodations and regret any inconvenience caused by the noise disturbance. We strive to... Read more

Hi Margaret,

Thank you for sharing your experiences from your time in Morocco. We're delighted to hear that overall, you had a positive and enjoyable trip, appreciating the punctuality and friendliness of your driver along with the informative guidance provided.

We sincerely apologize that the Riad in Chefchaouen did not meet your expectations. We understand the importance of accurately advertised accommodations and regret any inconvenience caused by the noise disturbance. We strive to ensure all our guests have a comfortable stay and will address this issue promptly.

It's fantastic to know that you had a wonderful experience in Fes, finding the guide informative and engaging. We are thrilled that the evening spent with the Moroccan family left a positive impression, particularly with the outstanding Riad accommodations, which truly reflected the five-star experience we aim to provide.

Regarding your visit to Rabat, we regret that it might not have met your initial expectations. We appreciate your feedback about La Tour Palace Hotel and are glad you enjoyed your stay there. While the city might not have showcased everything you expected, we're pleased you found the visit to the mausoleum special.

Your feedback is invaluable to us as we continuously strive to enhance the experiences of our guests. We sincerely hope to have the opportunity to welcome you back in the future, ensuring a more seamless and fulfilling stay that aligns perfectly with your expectations.

Warm regards,
Abdel

Thank You for an Amazing Trip!
Morocco | Oct 23 - Nov 6, 2023

B
Brenda B.
Canada | Reviewed on Nov 14, 2023
It was beyond great to have our own private driver pick us up at the airport and spend the next two weeks with! Tariq was a really good driver and I felt safe with him driving us around Morocco! No easy feat! He was friendly and so good to us. It would have been helpful if his English was a little better, I think some of our questions were lost on him, as he did not understand what we were asking him, but he more than made up for it in personality! We had asked for 4.5 or 5 star hotels and... Read more

It was beyond great to have our own private driver pick us up at the airport and spend the next two weeks with! Tariq was a really good driver and I felt safe with him driving us around Morocco! No easy feat! He was friendly and so good to us. It would have been helpful if his English was a little better, I think some of our questions were lost on him, as he did not understand what we were asking him, but he more than made up for it in personality! We had asked for 4.5 or 5 star hotels and all with the exception of one were really nice. The second night of our trip in Asilah our hotel got changed due to an event at our original booked hotel. The replacement was less than a 3 star, although was advertised as a 4 star online. That was pretty disappointing after we walked by our original booked hotel and saw that it was more in line with where our other reservations were! The rest of our hotels were wonderful with special mention La Maison Arabe Hotel in Marrakesh was spectacular and we were grateful to have spent 3 nights there. Our trip was pretty action packed with tours (maybe a little too action packed some days) and what we saw so I will highlight a few things we really loved. We began at the Sofitel in Casablance, beautiful hotel, excellent restaurant. We spent our first and last night here. The first night the restaurant was excellent. The female server fantastic, food amazing. Our last night service, non existent, 3 men serving, not a great experience, but again the food was excellent. The breakfast is fantastic!

Our guide Khalid in Tangier was excellent good English and really knowledgeable. The Riad Mokhtar in Tangier also lovely! The restaurant in the Riad was also excellent, a great location too. Chefchaouen is an experience you have to have. The Lina Ryad & Spa is also lovely, you have to bring your own wine for dinner, food was good and the wood burning fireplace in the dining room was so cozy! Excellent breakfast too! Our tour guide Abdul was charming, English was a little challenged, but made up for it in enthusiasm.

We stopped at the Roman ruins on the way to Fes, our guide's English was minimal and he spoke very fast so I had a hard time catching a lot of his explanation. We stayed at the Palais Amani in Fes. It is beautiful. We did have an issue. They clean the rooms with Orange Blossom scented cleaning products and it was so strong in our room that we had to change rooms in the night because we were both ill from the strong scent. The hotel was extremely accommodating moving us and then cleaning our room, all of bedding replaced the next am so the smell was less the next night, but it is very strong in this hotel. If you are at all sensitive to scents its pretty overwhelming. The restaurant in the hotel is very expensive. The location is awesome just inside the walls of the Medina. We had a fantastic guide Sharif for our tour of Fes, his English was great and his knowledge excellent! We also had dinner with a local family. This was so nice and they were incredibly welcoming and made us a fantastic traditional meal! I love Hara soup!

We spent two days at the Tiziri Luxury Camp in the Sahara! We road camels into the desert watched the sunset over the dunes and carried on in the quiet dusk to the camp! I will always remember the quiet peacefulness of that ride. The camp is fabulous! Mustafa and Yousef are fantastic hosts. The food was amazing and the whole experience was so memorable. I love how proud they are of their culture and so willing to share history and stories. The owner of the camp should stay out of the gin if he is going to interact with his guests! We had a stop at Ait Benhaddou it was pretty cool to see where many movies have been filmed. The drive through the High Atlas Mountains was spectacular! Again I was grateful for our driver Tariq he is skilled and we always felt safe with him!

La Maison Arable Hotel in Marrakesh lives up to its reputation! It was such an amazing Riad. We had a private garden area outside our three rooms to gather. The hotel is beautiful and the staff amazing truly! The restaurant was so good we ate there 2/3 nights, breakfasts fantastic. The location is great 10 min walk the markets. We had a food tour here with Hanan. She was our favorite guide of the whole trip! We also had her for our Medina market tour the next day and spent 6 hrs with her. Her English is impecable, she is gracious and kind, and extremely knowledgable about her country and proud of her heritage. She went above and beyond to help us with some of our shopping wishes!

Our hotel in Essaouira Le Medina Essaouira Thalassa Sea & Spa was beautiful. The pool area is really nice. The hotel restaurant across the street was great, breakfast at the hotel was ok.

Overall this was an amazing vacation, and we stayed in some beautiful places. Kim Kim did a great job in planning our route and our hotels with the exception of one, in 15 nights that's pretty good. I would definitely travel with them again!

Hotel Review
Hotel Al Khaima
Asilah

This hotel was advertised as 4 star, but is definitely not. The patio door in our room did not lock, the breakfast in the morning not good, but the coffee was awesome. Pool and garden area was under construction. If you are looking for a budget hotel it would be great because it was really clean, but we thought we were getting 4 star!

Authenticity & Character
It needs updating!
Location
It is walkable to the restaurant area.
Staff
We really didn't have much interaction outside of checking in
Cleanliness & Comfort
The bed was comfortable and the room and bathroom was very clean!
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Nov 14, 2023
Hi Brenda, Thank you for taking the time to share such detailed feedback about your recent trip to Morocco. We are thrilled to hear that overall, your experience was incredible and that you found our services, especially your driver Tariq, to be exceptional. We deeply apologize for any inconvenience caused by the language barrier with Tariq. We understand that clear communication is vital during travels and will ensure better support in this aspect in the future. Regarding the change of... Read more

Hi Brenda,

Thank you for taking the time to share such detailed feedback about your recent trip to Morocco. We are thrilled to hear that overall, your experience was incredible and that you found our services, especially your driver Tariq, to be exceptional.

We deeply apologize for any inconvenience caused by the language barrier with Tariq. We understand that clear communication is vital during travels and will ensure better support in this aspect in the future.

Regarding the change of accommodations in Asilah and the discrepancy in hotel standards, we regret that this fell short of your expectations. We take your comments seriously and will make every effort to ensure such discrepancies are minimized in future arrangements.

However, we are delighted that you enjoyed your stay at La Maison Arabe Hotel in Marrakesh and received exceptional service there. It's wonderful to know that our carefully selected hotels, including the Riad Mokhtar in Tangier and Lina Ryad & Spa in Chefchaouen, contributed positively to your journey.

We appreciate your feedback about the Palais Amani in Fes and are sorry to hear about the issue with the scented cleaning products. Your insights will be shared with the hotel management to ensure better guest experiences moving forward.

The experience you described at Tiziri Luxury Camp in the Sahara sounds magical, and we're thrilled that Mustafa and Yousef made your stay memorable. We'll ensure to address your concern regarding the owner's interaction to maintain the highest standards of guest satisfaction.

At Kim Kim, we strive for excellence, and your feedback about Hanan's outstanding service during the food tour in Marrakesh is truly appreciated. We take pride in providing knowledgeable and gracious guides to enhance your journey.

Your comments about the Le Medina Essaouira Thalassa Sea & Spa hotel are duly noted, and we will review this to ensure a consistently excellent experience for our guests.

Thank you for acknowledging our efforts in planning your itinerary. We are glad that despite minor hiccups, you had an amazing vacation and would consider traveling with us again.

Your detailed feedback helps us improve our services, and we hope to have the opportunity to exceed your expectations in the future.

Warm Regards,
Ali