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Alex Nguyen

I am Alex Nguyen, travel expert from Hello Vietnam Travel. Choosing to work in the tourism industry is one of the best decisions I've ever made. I love traveling; I love the feeling on the road, and I enjoy exploring new destinations and meeting new people.

In my opinion, every trip should be special, and each trip should perfectly "fit" each individual traveler's personality, hobbies, dreams, etc. That's why I love to create tailor-made tours in which every trip perfectly meets clients' demand. Bringing excellent trips to travelers is one of my favorite things to do every day.

What places and activities do you specialize in?

"I specialize in tailor-made private tours, including many types such as family tour, trekking tour, adventure tour, honeymoon tour..."

How did you get involved in travel?

"During my early teens, I joined my family on trips to the furthest parts of my hometown. These trips gave me lovely memories and lasting impressions that later became a passion for travel.

Before graduating with a university degree in tourism, I worked as a freelance tour guide for English speaking clients. After that, I decided to work as a travel consultant and have been working with travel agents for many years. Thanks to my career, I'm able to travel to many countries and explore so many interesting things. During my career, I have explored many new places myself, because traveling is not only a hobby, but one of my goals in my life. "

Please share a unique travel experience you will never forget.

"It's so hard to decide which the best experience among my trips. I think about spring days traveling by motorbike through Vietnam's mountainous provinces to seek for peach blossoms, or peaceful moments when sitting by the fire with an ethnic Dzao family in Sapa (Vietnam) to enjoy a simple dinner and listen to their stories.

I also think about the days I explored Thailand alone from Bangkok. I visited Chiang Mai and Chiang Rai, and then passed the border to Huay Xai in Laos. I love Thai food, as well as Thai people, with their kind hearts.

I've also traveled along the Mekong River to reach ancient charming Luang Prabang, then Vang Vieng. During the trip, I saw lots of green mountains, to Vientiane, Pakse, and other southern parts of Laos to admire majestic waterfalls.

I loved the morning in Luang Prabang, when I waited in silence for the monks in orange robes to pass by. That was the famous Tak Bat ceremony every morning in this ancient city. Time seems to stand still in every corner of Luang Prabang.

However, my favorite experiences have been in northern Vietnam. The region offers trekking, high slopes, forests, and lovely camping under the starry sky. I love the ocean of clouds in the mornings as well as the sounds of birds all around. In this region, I also visited ethnic hill tribe villages and explored their culture, costumes, and cuisine. I return to the northern part of Vietnam every winter to do some trekking and enjoy the majestic, mountainous landscape."

Alex is part of the following groups: Vietnam Travel Agents
Vietnam
Southern Vietnam Tour: Ho Chi Minh City & Beyond - 5 Days

This five-day excursion is the perfect chance to visit a side of Vietnam that many tourists never get to see. This is southern Vietnam, known for the gorgeous Mekong River Delta and of course Ho Chi Minh City, the historic metropolis once known as Saigon. You'll visit both, traveling by both land and water on an adventure that also includes visits to fascinating wartime tunnels and a tour of the famous floating river markets on the delta.

Vietnam
Highlights of Northern Vietnam: Hanoi & Ha Long Bay - 5 Days

This quick five-day tour of Vietnam's north lasts less than a week but covers the major highlights. It begins in Hanoi where you'll see historic temples dating back thousands of years plus discover the delicious flavors of Vietnam on a street-food tour. Then you'll head to the Gulf of Tonkin and Hạ Long Bay, where you'll hop on a cruise boat for an overnight journey on stunning emerald waters and amid towering limestone islands.

Vietnam
North & Central Vietnam: Hanoi, Ha Long Bay, Hoi An - 7 Days

In just a week you'll travel through half of one of the most beautiful countries in the world: Vietnam. Starting with city tours of Hanoi's historic Old Quarter, you'll head to the coast for an overnight cruise on the emerald green waters of Hạ Long Bay. After returning to Hanoi, you'll jet to the central coast where you'll cap the adventure with a tour of Hội An, the most ancient and well-preserved port city in Vietnam.

Vietnam
Southern Vietnam Beach Holiday - 7 Days

This quick seven-day getaway combines a bit of city life with a lot of beach time. You'll arrive in Ho Chi Minh City, a southern Vietnamese metropolis that balances a modern edge with historic French-colonial landmarks. Then you're off to the coast, where you'll laze on the white-sand beaches and enjoy optional leisure activities ranging from water sports to paragliding.

Vietnam
Vietnam South to North: Ho Chi Minh City, Hanoi, Ha Long Bay, Mekong Delta - 7 Days

Explore the highlights of Vietnam from its southern cities to its northern coast. You'll start the journey in Ho Chi Minh City (formerly Saigon) and discover its French-colonial heritage on a city tour. After embarking on an adventure to the Mekong Delta, you'll fly north to Hanoi and walk the streets of its ancient Old Quarter before ending the trip cruising the jade waters of gorgeous Hạ Long Bay.

Vietnam
Discover Vietnam & Cambodia - 14 Days

This two-week odyssey includes visits to some of the most historic cultural sites not only in Vietnam but in Cambodia, too. Beginning in Vietnam, you'll tour the capital of Hanoi, cruise along gorgeous Hạ Long Bay, and visit the UNESCO World Heritage river town of Hội An. After a stop in Ho Chi Minh City (formerly Saigon), you'll jet off to Cambodia and tour the largest religious temple site in the world: Angkor Wat.

Recent trip reviews for Alex

Zachary

Awesome Time in Vietnam! · Vietnam - Dec 26 - Jan 4, 2020

Traveler: Zachary M. - Local specialist: Alex Nguyen

We thoroughly enjoyed everything about our Vietnam trip.

Alex was wonderful in helping organize our trip and super responsive.

Halong bay and Tra Que were definite highlights, as was hiking through Sapa.

All of our guides were friendly and knowledgeable. We only wish we had more time to explore further!

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

Hi Zach :)
Thank you so much for your nice review to us and it’s so lovely to read it when we are celebrating Lunar New Year. We hope that we could see you again not only in Vietnam but also other lands of Indochina.
Take care and keep in touch!
Alex

Fantastic And well organised trip · Vietnam - Jan 1 - Jan 16, 2020

Traveler: Iris W. - Local specialist: Alex Nguyen

Alex was incredible to deal with. From our first contact on KimKim, she was always available and made a great effort to really understand what we wanted. The trip went exactly as planned. Absolutely no issues along the way. And when we did have an issue on our home bound flight which had absolutely nothing to do with her, she was there helping us with last minute accomodation.
Alex also made an effort to come and meet us while in Hanoi.
The accomodation was great all the way through, Of... read more

Alex was incredible to deal with. From our first contact on KimKim, she was always available and made a great effort to really understand what we wanted. The trip went exactly as planned. Absolutely no issues along the way. And when we did have an issue on our home bound flight which had absolutely nothing to do with her, she was there helping us with last minute accomodation.
Alex also made an effort to come and meet us while in Hanoi.
The accomodation was great all the way through, Of a good standard and very comfortable. Special mention needs to be made of our guide Khoa who was with us for 5 days in the North. His knowledge was extensive of the region it’s history and politics. For us he made that part of our trip, and set a very high bar for any future guides. He was just a delight to be with.
The highlight for us was Phu Luong, a fabulous Mountain area in the North. We stayed in the eco retreat there which was beautiful and highly recommended as was the trekking.
We loved our boat cruise on Ha Long Bay and highly recommend a 2 night 3 day cruise. Much better than just one night. The standard of accomodation on the boat .. VSpirit premier was fantastic. Food and tour on our 2nd day was amazing
And of course Hoi An. What a great place to visit. Loved it. We relaxed here went to the beach and ambled through the old city
Ho Chi Minh was not our favourite.. 2 days was enough there.
And Alex was with us on text every step of the way. All we can say is Alex you are fabulous and we highly recommend you. Was a delight to meet you and put a face to our months of contact.

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

Hi Iris and Mark,
Thank you so much for your nice words and detailed feedbacks.
I was so happy to have a chance to listen to you and we chat with each other when you are in Hanoi. Hope that you will come back to Vietnam soon as many other destinations are waiting for you or our other countries like Laos, Myanmar and Cambodia :)
Big hug 🤗 to both of you :xxx
Alex

Vietnam · Vietnam - Dec 21 - Jan 4, 2020

Traveler: Stephen G. - Local specialist: Alex Nguyen

The experience booking was extremely helpful for someone who does not enjoy or have time to plan a long trip. It was great having guides when we traveled into less touristy areas, and I really appreciated having all the transportation pre-arranged with no day of coordination required. We particularly enjoyed our guide Phạm Khiêm who took us on an over night trip to Pu Luong.

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

Hi Stephen,
Thank you so much for your nice review to us. I am so happy to know that you totally enjoyed the trip with us. I will send your review to the tour guide - Khiem :). Hope that we will have a chance to welcome you and your beloved hubby not only to Vietnam again but also other destinations like Laos, Cambodia and Myanmar.
My best regards,
Alex

Jonathan

This was a truly amazing trip, I got to see e... · Vietnam - Nov 14 - Nov 23, 2019

Traveler: Jonathan B. - Local specialist: Alex Nguyen

This was a truly amazing trip, I got to see everything I wanted to see and experience.
Alex the travel agent was simply amazing as well, catering this trip to my needs, available at any given time help, answer questions, give information and make any small changes I requested.

Thank you Alex and KimKim for an amazing trip

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

Hi Jonathan :)

So lovely to have your review for a busy Monday :) Thank you again for your so cute gift and a great meeting :). I hope that the memories will last forever in your life time and we could keep in touch for your returned trip to our country :)

Have a safe flight back home!
Regards,
Alex

raphael

Great trip · Vietnam - Nov 23 - Nov 27, 2018

Traveler: raphael l. - Local specialist: Alex Nguyen

Alex and her team organised a bespoke company team trip in Hanoi. She was very flexible and patient and managed our requirements with great standards.

Thank you!

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

Hi Raphel,

Thank you so much for your nice review to us and we hope that you had amazing time for sup in West Lake with your friends :) At any time, if you need any support, please feel free to reach us :D
Alex

Vietnam wedding trip · Vietnam - Apr 22 - Apr 28, 2019

Traveler: Jun J. - Local specialist: Alex Nguyen

We had an amazing time exploring different areas of the country. Even though our stay was short, we thought we experienced a lot of variety and interesting parts of the countries. Thank you for showing us your amazing country!!

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

Hi Jiang,

Thank you very much for your nice words. I am so happy to know that you are satisfied with our services and had wonderful time in our Vietnam. Hope to have a chance to support you to discover the other parts of our Vietnam soon <3
Alex

Highlights of Vietnam - 12 Days · Vietnam - Mar 17 - Mar 30, 2019

Traveler: Riz S. - Local specialist: Alex Nguyen

The overall experience was excellent. The guides chosen were knowledgable and the trip was organized very well. The accommodations were excellent.

Alex was excellent overall. She communicated well and on time. The only glitch we encountered, was we missed our pick up to Halong Bay. This cost us additional fees. We would have appreciated 10-15 minutes to go over the entire itinerary upon arrival with confirmation of times etc., or daily updates/ reminders by email.

In summary, our... read more

The overall experience was excellent. The guides chosen were knowledgable and the trip was organized very well. The accommodations were excellent.

Alex was excellent overall. She communicated well and on time. The only glitch we encountered, was we missed our pick up to Halong Bay. This cost us additional fees. We would have appreciated 10-15 minutes to go over the entire itinerary upon arrival with confirmation of times etc., or daily updates/ reminders by email.

In summary, our expectations were met and we found the whole experience excellent. I would not hesitate to book with Alex again.

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

Hi Riz,

I guessed that your family already come back to work or school after the holiday :) I am very happy to know that, overall, you are satisfied with our services, arrangement. Let help us by sharing your experiences to your friends, your relatives, colleagues ;)

Hope to have a chance to support you for a next trip to Laos or Cambodia :D
With best regards,
Alex

Shopping · Vietnam - Mar 11 - Mar 16, 2019

Traveler: Jack B. - Local specialist: Alex Nguyen

On many of the locations that we visited the detailed information could show that walking in gravel and dirt pathways should be know so as to not ware your best footwear. Asking us if we had out swimwear when in-route to the Delta was not good. That river is very dirty and to swim for someone from the US is not even a question to ask. Also the car travel time to locations should be included so that trips to areas are not booked without reason. Many of the things advertised to tour in the... read more

On many of the locations that we visited the detailed information could show that walking in gravel and dirt pathways should be know so as to not ware your best footwear. Asking us if we had out swimwear when in-route to the Delta was not good. That river is very dirty and to swim for someone from the US is not even a question to ask. Also the car travel time to locations should be included so that trips to areas are not booked without reason. Many of the things advertised to tour in the City were not gone to Post Office were not done. When people come from cold areas to Hot they do not have that much energy to be marched around all day. We paid a lot of money for taxi to and from the airport and some trips to the Market.

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

First of all, We are profoundly grateful for your feedback and your shared experience in Ho Chi Minh in March.
I am so sad to hear that you had a hot and not good day-trip in Ho Chi Minh. For clarify your case, I collected information your guide, Mr T and our operation office in Ho Chi Minh city. Mekong Delta is one of spotlight destination and local people use water into this river for daily activities. I don't think swimming in river is a good idea and suitable for you, a forgner tourist.... read more

First of all, We are profoundly grateful for your feedback and your shared experience in Ho Chi Minh in March.
I am so sad to hear that you had a hot and not good day-trip in Ho Chi Minh. For clarify your case, I collected information your guide, Mr T and our operation office in Ho Chi Minh city. Mekong Delta is one of spotlight destination and local people use water into this river for daily activities. I don't think swimming in river is a good idea and suitable for you, a forgner tourist. It is properly joke from guide in this case for advicing can swim inorder to reduce your hot feeling in summery temperature. I totally understand for adapting hot weather in south of Vietnam in short duration. I hope your next time trip in Vietnam, especial back southern will fall from October to January. I sure that in this time, Ho Chi Minh will treat you better. Thank you again with my regards.

Best Of Northern Vietnam - 7-Day Itinerary · Vietnam - Dec 18 - Dec 24, 2018

Traveler: Anwar A. - Local specialist: Alex Nguyen

Had a great holidays in Hanoi and Sapa. Fortunate to be blessed with good weather in both locations, although the cloud was a bit too low when we were in Sapa. Hence, missed the beutiful view of the valley from the Heavens Gate. On the whole, it was a good programme planned by Alex. The local guides were good and helpful.

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

Thank you Anwar for your nice words. It cheered me up a lot in a very cold day now :)
I hope that for the next years to come, I will have another chance to welcome your family to our Vietnam again so you could discover the rest of our beautiful country.
Keep in touch with me if you need any support for Laos, Myanmar, Cambodia as well.
Wish you and your family have a blessed year 2019 and thanks again for your kind feedbacks to us.
With my best regards,
Alex

Sebastian

Vietnam Adventure · Vietnam - Nov 25 - Dec 6, 2018

Traveler: Sebastian R. - Local specialist: Alex Nguyen

We had an amazing experience . Alex was very helpful and helped me set up everything from a-z .

If you want a tailored trip that will go beyond your expectations Kim Kim is the way to go

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

Hi Sebastian,
Thank you for your nice words. It made my day a lot :)
Thanks for always updating me your experience during the trip and share with me your videos and photos :).
Keep in touch and do not hesitate to reach me if you have ideas of going to Laos or Myanmar as well :)
Wish to see you soon!
Alex

Highlights of Vietnam - 9 Days · Vietnam - Nov 3 - Nov 18, 2018

Traveler: Alan M. - Local specialist: Alex Nguyen

We spent 18 days in Vietnam and Cambodia. Lovely places to visit.
I could not fault Kimkim tours. It was so well organized. They really want you to have a great experience. Alex is a huge asset to the company. English was perfect. Alex looked after us from start to finish. She responded to our text right away, whenever we needed her.
We had a problem with our visa (completely our fault) Alex helped us all the way.
If there was one thing I would like to see improved, would be some of the... read more

We spent 18 days in Vietnam and Cambodia. Lovely places to visit.
I could not fault Kimkim tours. It was so well organized. They really want you to have a great experience. Alex is a huge asset to the company. English was perfect. Alex looked after us from start to finish. She responded to our text right away, whenever we needed her.
We had a problem with our visa (completely our fault) Alex helped us all the way.
If there was one thing I would like to see improved, would be some of the guides English wasn’t great, so it was sometimes tough to understand. But They were all very enthusiastic.
Very well done.

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

Hi Alan :)

Thanks for your nice words. It cheered me up for a busy Monday :)

I am very glad to know that you are happy with our services and thanks again for dinner with both of you, your honest sharing for our tour guide and a memory with your visa :D

I hope that these memories will last forever and hope that we will have a chance to welcome you again in our beautiful Vietnam in the near future for the new destinations :)

Besides Vietnam, we also organized the trips in Laos, Myanmar as well, and if you need any support, do not hesitate to reach me at any time :)

Keep in touch!
Alex

Vietnam tour · Vietnam - Oct 31 - Nov 3, 2018

Traveler: Steve B. - Local specialist: Alex Nguyen

We were a bit worried with two families of four going to Vietnam for the first time but I have to say, after the experience, I’m already looking for our next destination with kimkim! We have traveled extensively on our own but sometimes you want to de-stress and let someone do the figuring for you. That’s why this was perfect! Alex had us set up with everything we wanted to do from start to finish and LaLa (our guide) took us to places we never would have gone to on our own - hidden eateries... read more

We were a bit worried with two families of four going to Vietnam for the first time but I have to say, after the experience, I’m already looking for our next destination with kimkim! We have traveled extensively on our own but sometimes you want to de-stress and let someone do the figuring for you. That’s why this was perfect! Alex had us set up with everything we wanted to do from start to finish and LaLa (our guide) took us to places we never would have gone to on our own - hidden eateries tucked away down almost invisible streets, only known by locals and served the most amazing food and local fare. Monuments and pagodas along with the stories behind them, made it educational as well. In the end, I will say, if you have any reservations about traveling, alone or with a group, kimkim is the way to go:)

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

Dear Steve :)

Thank you very much for your nice words. It cheered me up for a nice weekend :) I am very glad to know that you had a wonderful holiday in our North of Vietnam and the memories will be last forever.

Besides Vietnam, we also have branches in Cambodia, Myanmar & Laos. Hope that we will have a chance to welcome you again in other destinations or in our other parts of Vietnam :D

Have a nice weekend and keep in touch!
Cheers,
Alex

CAMBODIA WITH BEACH BREAKS IN KOH RONG & SIHANOUKVILLE · Vietnam - Jun 17 - Jun 29, 2019

Traveler: Manjit B. - Local specialist: Alex Nguyen

I am extremely thankful to Alex, who was exceptionally experienced and created an intenarary which was perfect. She helped and advised all along. I will definitely be recommending Kim Kim to my family and friends .
I will also be contacting alex to arrange a trip for me to Cambodia
Once again thanks for making my journey memorable

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

Dear Manjit,
Thank you so much for your kind words. I am so happy to know you are satisfied with our services and the trip becomes a nice memory to you.
Your review is a great inspiration for my work and hopefully we will see you soon in your trip to Cambodia!
Best wishes,
Alex