I am Alex Nguyen, travel expert from Hello Vietnam Travel. Choosing to work in the tourism industry is one of the best decisions I've ever made. I love traveling; I love the feeling on the road, and I enjoy exploring new destinations and meeting new people.
In my opinion, every trip should be special, and each trip should perfectly "fit" each individual traveler's personality, hobbies, dreams, etc. That's why I love to create tailor-made tours in which every trip perfectly meets clients' demand. Bringing excellent trips to travelers is one of my favorite things to do every day.
What places and activities do you specialize in?
"I specialize in tailor-made private tours, including many types such as family tour, trekking tour, adventure tour, honeymoon tour..."
How did you get involved in travel?
"During my early teens, I joined my family on trips to the furthest parts of my hometown. These trips gave me lovely memories and lasting impressions that later became a passion for travel.
Before graduating with a university degree in tourism, I worked as a freelance tour guide for English speaking clients. After that, I decided to work as a travel consultant and have been working with travel agents for many years. Thanks to my career, I'm able to travel to many countries and explore so many interesting things. During my career, I have explored many new places myself, because traveling is not only a hobby, but one of my goals in my life. "
Please share a unique travel experience you will never forget.
"It's so hard to decide which the best experience among my trips. I think about spring days traveling by motorbike through Vietnam's mountainous provinces to seek for peach blossoms, or peaceful moments when sitting by the fire with an ethnic Dzao family in Sapa (Vietnam) to enjoy a simple dinner and listen to their stories.
I also think about the days I explored Thailand alone from Bangkok. I visited Chiang Mai and Chiang Rai, and then passed the border to Huay Xai in Laos. I love Thai food, as well as Thai people, with their kind hearts.
I've also traveled along the Mekong River to reach ancient charming Luang Prabang, then Vang Vieng. During the trip, I saw lots of green mountains, to Vientiane, Pakse, and other southern parts of Laos to admire majestic waterfalls.
I loved the morning in Luang Prabang, when I waited in silence for the monks in orange robes to pass by. That was the famous Tak Bat ceremony every morning in this ancient city. Time seems to stand still in every corner of Luang Prabang.
However, my favorite experiences have been in northern Vietnam. The region offers trekking, high slopes, forests, and lovely camping under the starry sky. I love the ocean of clouds in the mornings as well as the sounds of birds all around. In this region, I also visited ethnic hill tribe villages and explored their culture, costumes, and cuisine. I return to the northern part of Vietnam every winter to do some trekking and enjoy the majestic, mountainous landscape."
Alex's favorite itineraries and travel advice
Top itineraries and travel advice
This two-week odyssey includes visits to some of the most historic cultural sites not only in Vietnam but in Cambodia, too. Beginning in Vietnam, you'll tour the capital of...
This five-day excursion is the perfect chance to visit a side of Vietnam that many tourists never get to see. This is southern Vietnam, known for the gorgeous Mekong River Delta...
Take the family on an in-depth discovery of a singularly beautiful country that's the well-spring of a deep culture: Vietnam. Over two weeks, you'll see it all, from the...
Recent trip reviews for Alex
Awesome Time in Vietnam!
Dec 26 - Jan 4, 2020
We thoroughly enjoyed everything about our Vietnam trip.
Alex was wonderful in helping organize our trip and super responsive.
Halong bay and Tra Que were definite highlights, as was hiking through Sapa.
All of our guides were friendly and knowledgeable. We only wish we had more time to explore further!
Fantastic And well organised trip
Jan 1 - Jan 16, 2020
Alex was incredible to deal with. From our first contact on KimKim, she was always available and made a great effort to really understand what we wanted. The trip went exactly as planned. Absolutely no issues along the way. And when we did have an issue on our home bound flight which had absolutely nothing to do with her, she was there helping us with last minute accomodation.
Alex also made an effort to come and meet us while in Hanoi.
The accomodation was great all the way through, Of... read more
Dec 21 - Jan 4, 2020
The experience booking was extremely helpful for someone who does not enjoy or have time to plan a long trip. It was great having guides when we traveled into less touristy areas, and I really appreciated having all the transportation pre-arranged with no day of coordination required. We particularly enjoyed our guide Phạm Khiêm who took us on an over night trip to Pu Luong.
This was a truly amazing trip, I got to see e...
Nov 14 - Nov 23, 2019
This was a truly amazing trip, I got to see everything I wanted to see and experience.
Alex the travel agent was simply amazing as well, catering this trip to my needs, available at any given time help, answer questions, give information and make any small changes I requested.
Thank you Alex and KimKim for an amazing trip
Nov 23 - Nov 27, 2018
Alex and her team organised a bespoke company team trip in Hanoi. She was very flexible and patient and managed our requirements with great standards.
Vietnam wedding trip
Apr 22 - Apr 28, 2019
We had an amazing time exploring different areas of the country. Even though our stay was short, we thought we experienced a lot of variety and interesting parts of the countries. Thank you for showing us your amazing country!!
Highlights of Vietnam - 12 Days
Mar 17 - Mar 30, 2019
The overall experience was excellent. The guides chosen were knowledgable and the trip was organized very well. The accommodations were excellent.
Alex was excellent overall. She communicated well and on time. The only glitch we encountered, was we missed our pick up to Halong Bay. This cost us additional fees. We would have appreciated 10-15 minutes to go over the entire itinerary upon arrival with confirmation of times etc., or daily updates/ reminders by email.
In summary, our... read more
Mar 11 - Mar 16, 2019
On many of the locations that we visited the detailed information could show that walking in gravel and dirt pathways should be know so as to not ware your best footwear. Asking us if we had out swimwear when in-route to the Delta was not good. That river is very dirty and to swim for someone from the US is not even a question to ask. Also the car travel time to locations should be included so that trips to areas are not booked without reason. Many of the things advertised to tour in the... read more
Best Of Northern Vietnam - 7-Day Itinerary
Dec 18 - Dec 24, 2018
Had a great holidays in Hanoi and Sapa. Fortunate to be blessed with good weather in both locations, although the cloud was a bit too low when we were in Sapa. Hence, missed the beutiful view of the valley from the Heavens Gate. On the whole, it was a good programme planned by Alex. The local guides were good and helpful.
Nov 25 - Dec 6, 2018
We had an amazing experience . Alex was very helpful and helped me set up everything from a-z .
If you want a tailored trip that will go beyond your expectations Kim Kim is the way to go
Highlights of Vietnam - 9 Days
Nov 3 - Nov 18, 2018
We spent 18 days in Vietnam and Cambodia. Lovely places to visit.
I could not fault Kimkim tours. It was so well organized. They really want you to have a great experience. Alex is a huge asset to the company. English was perfect. Alex looked after us from start to finish. She responded to our text right away, whenever we needed her.
We had a problem with our visa (completely our fault) Alex helped us all the way.
If there was one thing I would like to see improved, would be some of the... read more
Oct 31 - Nov 3, 2018
We were a bit worried with two families of four going to Vietnam for the first time but I have to say, after the experience, I’m already looking for our next destination with kimkim! We have traveled extensively on our own but sometimes you want to de-stress and let someone do the figuring for you. That’s why this was perfect! Alex had us set up with everything we wanted to do from start to finish and LaLa (our guide) took us to places we never would have gone to on our own - hidden eateries... read more
CAMBODIA WITH BEACH BREAKS IN KOH RONG & SIHANOUKVILLE
Jun 17 - Jun 29, 2019
I am extremely thankful to Alex, who was exceptionally experienced and created an intenarary which was perfect. She helped and advised all along. I will definitely be recommending Kim Kim to my family and friends .
I will also be contacting alex to arrange a trip for me to Cambodia
Once again thanks for making my journey memorable