Anuj Mahat

Robert at arcanum ATVRide was totally terrific!!!

Fabulous support and planning.

I would like to thank kimkim team for planning our dream destination trip-Iceland, hassle free.
Really appreciate the assistance provided by Anuj,he was very helpful and did all necessary changes which we requested during our trip planning ...he used to always call and discuss and know our requirements .

The partners or vendors associated with the kimkim team during our trip too were good.

I would highly recommend kimkim travel as they are trustworthy.

Regards,
Neeha

Anuj was a great resource in helping to customize our Iceland vacation to match our expectations throughout the planning process. After our trip began, having Anuj supporting our trip was invaluable. Our trip was to the northern part of Iceland in mid-March which meant we had to adapt to weather, road closures, etc. and Anuj was there with us each step of the way helping us to cancel and rebook lodging, tours, etc. as we adapted our itinerary in real time to accommodate the weather. The end result was the Icelandic adventure that we were seeking that helped us to really experience the villages, people and landscapes that are Iceland.

Balestrand was wonderful, probably the highlight of our trip, especially the Fjord boat trip there and from. The hotel was also quite special

Flam was also wonderful as well, as was the train ride.

Given the objectives (truly scenic, awe-inspiring nature), I felt like we could have been guided differently.

The others were fine and reasonable for the price paid, but I have some feedback for the rest of the trip

1. Initially we had a day in Bergen set aside, which I changed and I was glad we did because Bergen while more enjoyable than your typical European city wasn't why we were in Norway

2. Tromso we knew was a risk given the low probability of seeing the Northern Lights, but I wish we had given a more thorough pros/cons discussion of going. We didn't see the lights, it was raining (none of which can be predicted), but I feel like we wasted a day a few thousand dollars on that decision. I would have rather spent another day in a city like Balestrand or Flam

Besides that, the packing guidance was less helpful as we were told to pack thermal underwear, jackets and clothing that took up a lot of room in the suitcase, and we ended up not needing because the Tromso bus was warm (where you spend the majority of the time on the tour) and they have thermal jackets, so I wish we were guided to pack differently.

The water bottle was unnecessary as well, more of a nice to have.

3. I wish there was more detail about the transportation (e.g., length of trip, where to sit on the train, boat, etc)

4. I wish we had more choices about the hotels. Balestrand and Flam hotels were very nice, but the Bergen hotel was not great and the Tromso hotel was terrible and dirty

5. I wish I had more flexibility to change the room bookings. I ended up needing an extra room, and it proved impossible to do through KimKim