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Berat Ornek

Having worked in the museum sector for quite some time, I have honed my skills in creating valuable experiences for visitors who want to explore a new collection of artifacts, a cultural site or a yet-to-be-seen urban landscape. At Trail Travel, I am interested in creating stories that make travelers enjoy their visit to Turkey, by integrating different elements of cultural heritage in Turkey, gastronomic explorations, and custom-made routes that respond to the needs of customers.

What places and activities do you specialize in?

"At Trail Travel, we specialize in adventure traveling, tailor-made tours on the cultural landscape of Turkey, and creating meaningful experiences for travelers. We are the right company to choose for anyone who'd like to see Turkey with a team that ensures quality, excellence and expertise. "

How did you get involved in travel?

"During my MA studies in Archaeology and History of Art, I had the opportunity of touring around Turkey with knowledgable art historians. During that time I was lucky enough to see excavation sites, out of the ordinary places that made me realize I'd like people all around the world to see and appreciate the beauty of Turkey. "

Please share a unique travel experience you will never forget.

"I will never forget the first time I saw a Hittite monument called Eflatunpınar, near Beyşehir in Turkey, on an off-track road that one wouldn't expect to find something historically amazing. Eflatunpınar dates back to the 13th century BC, and is a rectangular shaped pond fed with the waters from a nearby spring. I remember that the sound of water that was still running from the same source since centuries, the quiet and serenity of the site filled me with a sense of peace and awe at the same time. Turkey is a country filled with these kind of special gems in unassuming places. You just need fresh eyes to appreciate the things you see and let yourself be surprised. "

Berat is part of the following groups: Turkey Travel Agents
Top itineraries and travel advice

Recent trip reviews for Berat

Different guides, different perspectives
Turkey | May 25 - Jun 8, 2025

Susan
Susan G.
Denver, CO | Reviewed on Jun 10, 2025
The two weeks I just spent in Turkey was immersive in the country’s rich history and culture as well as its modern day life. Berat provided an excellent itinerary that exposed me to some of the best Turkey has to offer. She booked us into boutique hotels, many of which had a rich history of its own, and the service and locations of each one was exceptional . At several, we were the only American guests, which was refreshing. As for our guides, my friend and I were lucky enough to... Read more

The two weeks I just spent in Turkey was immersive in the country’s rich history and culture as well as its modern day life. Berat provided an excellent itinerary that exposed me to some of the best Turkey has to offer. She booked us into boutique hotels, many of which had a rich history of its own, and the service and locations of each one was exceptional . At several, we were the only American guests, which was refreshing. As for our guides, my friend and I were lucky enough to have 3 diverse yet terrific guides. In Istanbul and Cappadocia we were beyond lucky to have Volkan Akoluk as our guide. He shared his passion for and knowledge of his country’s history and culture in a way that was more like telling us a story than merely reciting facts. He never rushed us through any site and was very astute to when we needed a break or a cup of coffee or tea or ice cream. It was more like walking with a good friend and not a tour guide. Alp was more stoic and reserved but always had his hand out to help maneuver a climb up or big step down when climbing to see the ancient fires and walking among the ruins of Myra.. He did at times tell us more history than one can absorb in a day or two. Ozan, on the other hand, was so excited about each day and each site we visited that it was hard not to be excited as well. He was like a kid seeing the sites for the first time, be it Ephesus or the blue pools in travertine of Heliapolis, and his enthusiasm was contagious making the heat, crowds and humidity bearable. He too shows such passion for his host country. Seeing Turkey through the eyes of 3 different guides with 3 distinct personalties and approaches, and the people we met through them, made this trip overall one of my best travel experiences.

Hotel Review
Gül Konaklari Sinasos (Rose Mansions Sinasos)
Nevsehir

This was a lovely hotel located in a small village, a bit remote from the hubbub of Cappedocia. It had lovely grounds and the rooms were clean, spacious. However, my one complaint is that having arrived in the dark there was no light on in the room nor was I escorted into my room nor advised there was a platform once you step into the room. Thus, I fell into the room while trying to find a light switch. Having just had hip replacement surgery several months prior, this could have ended badly. Luckily, only my ego got bruised.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Explore the Basilica Cistern
Explore the Basilica Cistern
İstanbul

Incredibly fascinating the engineering involved to create this water system. Beautiful art installed as well which creates a juxtaposition between history and modern times.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Jun 10, 2025

Dear Susan,

Thanks so much for this great review!
It was a joy to host you and we are glad to hear you had a nice time in Turkey.
We appreciate your detailed comments on our great guides, we try our very best to offer a diverse group of excellent guides for a rich perspective in Turkey!
Kind regards,
Berat

Met and exceeded my expectations of what a great trip should be.
Turkey | May 21 - May 25, 2025

Nolan
Nolan W.
Canada | Reviewed on Jun 03, 2025
I cannot express how much of a good time I had in Turkey. Although I did get a bad cold half way through it proved even MORE how great the arrangement with KIMKIM was. My guide and driver took exceptional care of me for which I am so thankful. My guide was so knowledgeable, personable, patient, helpful. I asked his several arcane questions and he had a very good answer ever time. His level of knowledge was as remarkable as his hospitality. In case you cannot gather from my review I had a... Read more

I cannot express how much of a good time I had in Turkey. Although I did get a bad cold half way through it proved even MORE how great the arrangement with KIMKIM was. My guide and driver took exceptional care of me for which I am so thankful. My guide was so knowledgeable, personable, patient, helpful. I asked his several arcane questions and he had a very good answer ever time. His level of knowledge was as remarkable as his hospitality. In case you cannot gather from my review I had a WONDERFUL TIME. KIMKIM has been EXTRAORDINARY in planning and execution of my Turkey vacation. The profile picture shows my guide: Mr. Yigit, me: Nolan Warner and the driver: Mr. Cumali

Hotel Reviews
Hagia Sofia Mansions Istanbul, Curio Collection by Hilton
Fatih Istanbul

If you are in Istanbul to see the major attractions this cannot be beat. My hotel room was very comfortable with a magnificent bathtub that I actually fell asleep in after a long day of being a tourist. And I do not fit most tubs comfortably. The shower was equally wonderful. The beds were huge and very very comfortable. The breakfast and dinner were 2nd to none. The view from the roof restaurant of the Hagia Sofia were spectacular. But the location was epic. I was between the Sultan Mehmet's wall and the Hagia Sophia backside. I was literally around the corner from the area between the Topkapi, Hagia Sofia, and Blue Mosque. and just a short walk to the underground Cistern. Easily one of my best stays anywhere/anytime. The employees were just as helpful and prompt as you would expect from the finest hotels. Excellent experience here.

Authenticity & Character
fit nicely into the surroundings. Not obtrusive.
Location
seconds of walking distance to my most desired points of interest.
Staff
never lacked for anything. from food service to collecting me and my luggage to and from the hotel.
Cleanliness & Comfort
The bathtub was excellent. Very comfortable bed. Clean and comfortable room.
DoubleTree by Hilton Izmir - Alsancak

As with most Hiltons this was a very nice hotel and matched service with accommodations.

Location
Staff
Cleanliness & Comfort
DoubleTree by Hilton Çanakkale
Çanakkale
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Jun 04, 2025

Dear Nolan,
Thanks so much for this great review!
It was a joy to host you and we are happy to hear you had a nice time in Turkey.
We are sorry that you couldn't complete the tour due to your illness, we look forward to hosting you here again in the future!
Kind regards,
Berat

Iconic sights and knowledgeable guides for a history and art filled 9-day trip
Turkey | Feb 26 - Mar 6, 2025

Rohini
Rohini C.
San Jose, CA | Reviewed on May 27, 2025
We had a wonderful 9-day trip to Turkey thanks to the efforts of Berat at Kimkim travel, and the knowledgeable guides she arranged, Volkan and Ozan, in Istanbul and Izmir. My son and I wanted to do a history focused tour for this first trip to Turkey and with just that high level guidance, Berat produced an itinerary that covered successive periods all the way from Ancient Greek and Roman sites (Pirene, Ephesus) to Istanbul’s layers of empires (Roman to the Ottoman) and the after effects... Read more

We had a wonderful 9-day trip to Turkey thanks to the efforts of Berat at Kimkim travel, and the knowledgeable guides she arranged, Volkan and Ozan, in Istanbul and Izmir.

My son and I wanted to do a history focused tour for this first trip to Turkey and with just that high level guidance, Berat produced an itinerary that covered successive periods all the way from Ancient Greek and Roman sites (Pirene, Ephesus) to Istanbul’s layers of empires (Roman to the Ottoman) and the after effects of the Turkish-Greek population exchange in Cyprus in 1923. We saw the main sights (Hagia Sophia, Blue Mosque etc), but also some unexpected gems with interesting side stories (observed Sunday mass at the seat of the Orthodox Church near Balat).

(It turns out tour-guiding is a major in college in Turkey, combining history, geography, art history, communication, archaeology and more. It totally makes sense: the serious focus produces high quality guides who lead tours for visitors to Turkey as well as Turkish groups visiting other countries.)

Towards the end of our trip, we wanted to see more modern art and our guide helped us fit in the Istanbul Modern, various artsy places in Kadikoy (Asian side) and art galleries back on the European side.

Hotels, planes, taxis and even metro rides were included in the trip cost, but lunch/dinner and guide tips were not paid ahead.

The trip was on the expensive side, but this was a solid introduction to Turkey and we left wanting to come back soon.

Thank you Berat for this memorable trip.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 28, 2025

Dear Rohini,
Many thanks for this positive review! We appreciate your valuable feedback and are happy to hear you had a great time in Turkey.
Thanks for choosing us as your travel companions and we look forward to hosting you here again.
Best,
Berat

I highly recommend KimKim as a travel service...
Turkey | May 7 - May 22, 2025

marcia
marcia f.
Boston, MA | Reviewed on May 27, 2025
I highly recommend KimKim as a travel service. We received amazing individiualized attention to all of our travel needs during the two and half weeks in Turkey. Murat and Hulya provided overall management and were immediately responsive to issues that came up as well as providing detailed directions and communication at every stage of our trip. We had some concerns regarding cleanliness and suitability of the hotel room in Istanbul and Murat helped arrange for an upgrade the next day. The... Read more

I highly recommend KimKim as a travel service. We received amazing individiualized attention to all of our travel needs during the two and half weeks in Turkey. Murat and Hulya provided overall management and were immediately responsive to issues that came up as well as providing detailed directions and communication at every stage of our trip. We had some concerns regarding cleanliness and suitability of the hotel room in Istanbul and Murat helped arrange for an upgrade the next day. The communication piece was really outstanding. She provided detailed information about drivers and tour guides and even checked us in on flights. All of this made our experience so comfortable when the logistics of travel can be overwhelming and confusing especially when you have multiple destinations as was our case. We were picked up and dropped off by dedicated and professional guides and drivers. We had three different guides; one for Istanbul, Cappadocia, and Izmir/Ephesus. All of our guides were friendly, responsive, punctual, interesting and most important, knowledgeable about the area toured, Turkish history and the sites visited. In Istanbul, Betul was clearly very experienced and knew the city extremely well. She took us to all of the important sites and we loved learning about the culture, city and especially the food from her. She even made a dinner reservation for us. In Cappadocia, we had an amazing guide, Esin. She was really awesome; her knowledge of the region and history was truly illuminating. Just a lovely human being who was flexible to our needs and enthusiastic and passionate with her guidance. For the last leg of our trip from Izmir to Bodrum, our guide Ecem provided clear information and was very helpful and accomodating. One of the advantages of this trip was that we were picked up and dropped off every day at our hotel and all travel was just so well coordinated. Thank you for all that was provided.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 27, 2025

Dear Marcia,
Thanks so much for this great review!
It was a joy to host you and we are glad to hear you had a nice time in Turkey.
Kind regards,
Berat

Wonderful time in Turkey .
Turkey | May 5 - May 11, 2025

D
David K.
Springfield, MA | Reviewed on May 19, 2025
We had a wonderful time in Turkey and Berat and team made it seemless and easy. Working with Berat to plan the trip was easy as she gave great suggestions, had timely responses, and was there to help when needed. The focus of our trip was Istanbul and Cappadocia and the tour guides we had in both locations were stellar. Informative, bringing historical perspective to life, not overwhelming us with too much information, and helpful in recommending local places to visit, we really enjoyed our... Read more

We had a wonderful time in Turkey and Berat and team made it seemless and easy. Working with Berat to plan the trip was easy as she gave great suggestions, had timely responses, and was there to help when needed. The focus of our trip was Istanbul and Cappadocia and the tour guides we had in both locations were stellar. Informative, bringing historical perspective to life, not overwhelming us with too much information, and helpful in recommending local places to visit, we really enjoyed our time with the guides. In Istanbul the highlights were the various mosques with historical context from Andrew and in Cappadocia the balloon ride was special as was the cooking class and walking tours through the various rock formations. Highly recommend this trip to others!

Hotel Reviews
Amira Hotel
Istanbul

Great location with very responsive staff. Breakfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Millstone Cave Suites

Loved this location and the embiance! Another great breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul

A must do and Andrew was a fantastic guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Public Boat Tour on the Bosphorus
Public Boat Tour on the Bosphorus
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Urban Hiking Tour: Strolling around Old City Walls, Fener + Balat
Urban Hiking Tour: Strolling around Old City Walls, Fener + Balat
İstanbul

Really liked exploring this neighborhood. A more hip and modern side of Istanbul.

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Tour at Sunrise
Hot Air Balloon Tour at Sunrise
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Kaymaklı Underground City
Kaymaklı Underground City
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class in Cappadocia
Cooking Class in Cappadocia
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 20, 2025

Dear David,
Many thanks for your review, we appreciate it! So glad to hear you had a great time in Turkey with us. We look forward to hosting you in the future for a second round!
Best,
Berat

Turkey 2025 with friends
Turkey | May 4 - May 9, 2025

Sushma
Sushma S.
Chicago, IL | Reviewed on May 18, 2025
Driver from and to airport were great. Hotel was nice but not many workers spoke English especially at the bar and restaurant. Had to use Google translate, surprising since most of people who stayed there were from US, Canada or Britain. Overcharged us for alcohol,a glass of prosecco was $30 and red wine was $20. Sebil, our tour guide was good except walked fast and didn't check to see if we were always behind her. She also didn't always know answers to questions we asked about... Read more

Driver from and to airport were great. Hotel was nice but not many workers spoke English especially at the bar and restaurant. Had to use Google translate, surprising since most of people who stayed there were from US, Canada or Britain. Overcharged us for alcohol,a glass of prosecco was $30 and red wine was $20.

Sebil, our tour guide was good except walked fast and didn't check to see if we were always behind her. She also didn't always know answers to questions we asked about historical times.

Overall had fun with old college friends. Loved exploring the streets in the evening. Loved Turkish tea, coffee and sweets

Hotel Review
The Galata Istanbul Hotel - MGallery

Clean rooms but most workers didn't speak English. Wouldn't recommend restaurant, food on menu is not what you were given. Waiter didn't understand we were vegetarian and kept bringing us shrimp. Asparagus risotto didn't have asparagus. Overcharged for alcohol.

Authenticity & Character
Location
Walkable to tram, stores, restaurants
Staff
Speak English
Cleanliness & Comfort
Activity Reviews
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Guide was walking fast and didn't always make sure we all together on streets of Istanbul
Transport
Explore the Dolmabahçe Palace
Explore the Dolmabahçe Palace
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Private Boat Tour on the Bosphorus
Private Boat Tour on the Bosphorus
İstanbul

Boat was late, many of us slept on tour.

Quality of Experience
Guides, Drivers and Staff
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Zeyrek Cinili Hamam: Relaxing Turkish Bath + Beautiful Museum
Visit Zeyrek Cinili Hamam: Relaxing Turkish Bath + Beautiful Museum
İstanbul

Amazing experience, highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 19, 2025

Dear Sushma,

Many thanks for this positive review! We appreciate your valuable feedback and are happy to hear you had a great time in Turkey.

Thanks for choosing us as your travel companions and we look forward to hosting you here again.
Best,
Berat

A 5-Star Price Tag for a 1-Star Experience
Turkey | Mar 27 - Apr 4, 2025

U
unni n.
Qatar | Reviewed on Apr 18, 2025
Let's begin with the positives. Berat was prompt in her communication throughout the planning process. All scheduled transfers went off without a hitch, which we appreciate. A special shoutout to our guides—Irfan in Cappadocia and Ozan in Izmir—for their deep knowledge, enthusiasm, and patience as they walked us through incredible sights. They were the highlight of the trip. On the other hand, Emir in Istanbul took a more by-the-book approach. His style felt rigid and lacked the warmth and... Read more

Let's begin with the positives. Berat was prompt in her communication throughout the planning process. All scheduled transfers went off without a hitch, which we appreciate.

A special shoutout to our guides—Irfan in Cappadocia and Ozan in Izmir—for their deep knowledge, enthusiasm, and patience as they walked us through incredible sights. They were the highlight of the trip. On the other hand, Emir in Istanbul took a more by-the-book approach. His style felt rigid and lacked the warmth and flexibility we experienced with the other guides.

That said, I rarely write negative reviews—but our experience with Trail Travel (via Berat through Kimkim) was so egregiously underwhelming and overpriced that I feel compelled to warn fellow travelers. We paid an astronomical $$$$ for what was marketed as a premium 9-day private tour of Turkey, and what we got was mediocrity at prices that would make even luxury brands blush.

It all started when I realized our itinerary originated from Istanbul and ended in Izmir, despite clearly sharing that our international return flight was from Istanbul. This left us to book and pay for our own return. Having traveled widely across Europe and Asia, I expected more foresight—especially at this price point.

I first used Kimkim back in 2018. Now, at 60 and retired, I value ease and peace of mind while traveling, so my wife Sangeetha and I returned to the platform. Trusting Berat's 4.9-star reviews, I paid the quoted amount without hesitation. But after that Izmir-to-Istanbul surprise, I started scrutinizing the package—and realized we were charged approximately 1.5 times the market rate. My independent estimate was based on the premium rates for the same accommodations and services included in our package based on reputed travel portals and discussions with tour operators.

When I politely requested clarification about this price mismatch, instead of transparency, I received corporate doublespeak about "bundled services" and "personalized planning." Unprompted, a Kimkim rep was brought in to convince me about the professional planning, time savings, and support throughout the journey.

For our three nights in Istanbul, we followed an itinerary that involved walking in circles around Sultanahmet. The program conveniently avoided attractions requiring car transportation despite the premium we paid for a "private tour." A car service in Istanbul was too expensive to be included in our $$$$ package.

The hotels where we stayed were barely of 3-star quality:

The Istanbul Armada Hotel featured birds eating from the breakfast buffet (enjoy avian flu with your morning coffee!)
Our room at Kale Konak smelled of sewage
Basic, disappointing breakfasts throughout

The most detailed communication we received during the entire trip was a lengthy message about how much we should tip the guides and drivers, which we honored to the best of our abilities.

Turkey is a beautiful country. Hopefully, other reputable tour operators in Turkey will not treat your vacation budget like their personal ATM.
One star is too generous, but it's the minimum the review system allows.
A friend familiar with Turkish travel commented, "For this amount, you could have been chauffeured in a Rolls-Royce and stayed in a palace once owned by the Sultans."

Hotel Reviews
Kordon Hotel Çankaya
Çankaya, Konak, Izmir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Armada Hotel
Istanbul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kale Konak Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Avanos: Discover the Centuries-Old Ceramic Tradition
Avanos: Discover the Centuries-Old Ceramic Tradition
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Sultanahmet Square, Blue Mosque + Hagia Sophia
Explore the Sultanahmet Square, Blue Mosque + Hagia Sophia
İstanbul
Discover the Historical Bazaars in Istanbul
Discover the Historical Bazaars in Istanbul
İstanbul

Highly touristy

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the heritage of the wonderful Topkapi Palace
Explore the heritage of the wonderful Topkapi Palace
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Ephesus Archaeological Museum + House of Virgin Mary
Visit to Ephesus Archaeological Museum + House of Virgin Mary
Turkey
Guides, Drivers and Staff
Transport
Kaymaklı Underground City
Kaymaklı Underground City
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Basilica Cistern
Explore the Basilica Cistern
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Public Boat Tour on the Bosphorus
Public Boat Tour on the Bosphorus
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Tour at Sunrise
Hot Air Balloon Tour at Sunrise
Cappadocia

Weather Gods were not kind to us

Visiting Göreme Open Air Museum (UNESCO World Heritage)
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Whirling Dervish Ceremony at Saruhan Caravansarai
Whirling Dervish Ceremony at Saruhan Caravansarai
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Discover the Volcanic Valleys of Cappadocia: Zelve, Pasabag, and Avcılar
Discover the Volcanic Valleys of Cappadocia: Zelve, Pasabag, and Avcılar
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Ancient City of Ephesus
Explore the Ancient City of Ephesus
Turkey
Guides, Drivers and Staff
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Apr 19, 2025
Dear Unni, Thank you for your feedback. We’re pleased to hear you enjoyed parts of your trip, including the service from our guides and the smooth logistics. That said, we were surprised by the tone and content of your review. This is the first negative review we’ve received in over five years partnership with Kimkim, and we believe it reflects a mismatch in expectations rather than a failure on our part. Your itinerary and pricing were shared transparently in advance and tailored based... Read more

Dear Unni,

Thank you for your feedback. We’re pleased to hear you enjoyed parts of your trip, including the service from our guides and the smooth logistics.

That said, we were surprised by the tone and content of your review. This is the first negative review we’ve received in over five years partnership with Kimkim, and we believe it reflects a mismatch in expectations rather than a failure on our part.

Your itinerary and pricing were shared transparently in advance and tailored based on the details provided. Our tours focus on personalized planning, trusted professionals, and full-time support—values that extend beyond what’s reflected in basic cost comparisons.

We’re proud of our team and the care we put into each trip, and we’re sorry this experience didn’t meet your expectations.

Regards,
Berat

Berat was outstanding! Very professional and ...
Turkey | Dec 24 - Jan 3, 2025

D
Duke D.
Chicago, IL | Reviewed on Jan 14, 2025
Berat was outstanding! Very professional and timely with her responses. She gave excellent recommendations and provided alternative solutions that we enjoyed. Read more

Berat was outstanding! Very professional and timely with her responses. She gave excellent recommendations and provided alternative solutions that we enjoyed.

Hotel Reviews
Swissotel Buyuk Efes Izmir

Outstanding gym. One of the biggest I've seen!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doğa Thermal Hotel & Spa
Denizli

The food was a forced buffet. It was not good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nisanyan Houses
Selçuk

It was interesting. The breakfast was incredible, and the staff was friendly. The rooms were a bit dated but a worthwhile experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ruin Adalia
Antalya

Location was outstanding. The food was ok, not a great breakfast. The staff was lean and difficult to get assistance. They also charged up for additional water which was unwarranted.

Authenticity & Character
Location
It was really loud at night.
Staff
Cleanliness & Comfort
Argos in Cappadocia
Nevsehir

Excellent service. Food was outstanding as was the breakfast. Location was excellent as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pera Palace
Istanbul

A lot of character and the room where nice and clean. Location was excellent and was fantastic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Jan 14, 2025

Dear Duke,

Many thanks for this positive review! We appreciate your valuable feedback and are happy to hear you had a great time in Turkey.

Thanks for choosing us as your travel companions and we look forward to hosting you here again.
Best,
Berat

Terrific trip to Turkey
Turkey | Dec 16 - Dec 21, 2024

Smita
Smita S.
Australia | Reviewed on Jan 03, 2025
A whirlwind five day trip to Turkey made possible by the organisational efforts of Berat and company. All activities and transfers went smoothly and the accomodation was of a high standard. The highlight was the Hot AirBalloons over Cappadocia, a magical experience and a definite bucket list tick. Shout out to our guides, Hatice in Cappadocia and Volkan in Istanbul, for the depth of their knowledge and patience in guiding us through the wonderful sights. We really wish we had more days to... Read more

A whirlwind five day trip to Turkey made possible by the organisational efforts of Berat and company. All activities and transfers went smoothly and the accomodation was of a high standard. The highlight was the Hot AirBalloons over Cappadocia, a magical experience and a definite bucket list tick. Shout out to our guides, Hatice in Cappadocia and Volkan in Istanbul, for the depth of their knowledge and patience in guiding us through the wonderful sights. We really wish we had more days to explore this beautiful country and are grateful for an introduction, hopefully we can see more in the future. Tesekkur 🙏

Hotel Reviews
Kale Konak Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Armada Hotel
Istanbul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Jan 04, 2025

Dear Smita,

Many thanks for your review, we appreciate it! So glad to hear you had a great time in Turkey with us. We look forward to hosting you in the future for a second round!

Best,
Berat

Exploring Turkey: History, Culture, and Unforgettable Moments
Turkey | Oct 11 - Oct 20, 2024

I
Ishan D.
India | Reviewed on Dec 26, 2024
We recently returned from an incredible trip to Turkey, organized by Kimkim, and it’s safe to say it was a journey we will cherish forever. We traveled as a family—my parents, my sister, her husband, and myself—and explored the rich history and vibrant culture of Turkey, visiting Cappadocia, Bodrum, Pamukkale, and Istanbul. Cappadocia: A Historical Wonderland
Our adventure began in Cappadocia, a region known for its surreal landscapes and rich history. Unfortunately, due to weather...
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We recently returned from an incredible trip to Turkey, organized by Kimkim, and it’s safe to say it was a journey we will cherish forever. We traveled as a family—my parents, my sister, her husband, and myself—and explored the rich history and vibrant culture of Turkey, visiting Cappadocia, Bodrum, Pamukkale, and Istanbul.

Cappadocia: A Historical Wonderland
Our adventure began in Cappadocia, a region known for its surreal landscapes and rich history. Unfortunately, due to weather conditions, we couldn’t experience the famous hot air balloon ride, which was disappointing. However, the historical sites more than made up for it. The highlight here was a visit to the underground city, an architectural marvel. While my dad and sister, feeling a bit claustrophobic, opted to return after exploring the second floor, the rest of us continued the guided tour. The guide provided by Kimkim (Sumer) was exceptional—knowledgeable and passionate, making the experience both informative and enjoyable.

Bodrum: Relaxation and Pamukkale’s Surreal Beauty
Next, we headed to Bodrum, where we had some free time to relax and explore at our own pace. On our final day there, we embarked on a day trip to Pamukkale before flying to Istanbul. Pamukkale was mesmerizing, especially the Hierapolis ruins and the stunning white travertine terraces. Walking through the ancient city felt surreal, and once again, Kimkim’s guide impressed us with their depth of knowledge and insights.

Istanbul: The Crown Jewel of Our Trip
Our final destination, Istanbul, was undoubtedly the highlight of our journey. We spent five incredible nights exploring this vibrant city that seamlessly blends history and modernity. The energy, culture, and sheer beauty of Istanbul left us spellbound.

What truly elevated our experience, however, was our guide, Oze. His deep knowledge of the city’s history and culture brought every site to life. From the Hagia Sophia to the Sultan Ahmed Mosque, the Grand Bazaar, and a delightful food tour on Istanbul’s Asian side, Oze curated an unforgettable itinerary that captured the essence of this magnificent city. Beyond being a guide, he felt like a friend, sharing personal insights and stories that made our time even more special.

Oze also went above and beyond, recommending excellent dining spots and local hangouts, and even joining us for an evening of fun and conversation. His warmth, professionalism, and passion for Istanbul made our experience truly unique. We found ourselves wishing we had more time to soak in the magic of this city, and much of that credit goes to Oze, who made Istanbul feel like home.

A Few Challenges
While the trip was fantastic overall, one downside was the amount of walking involved, which proved challenging for my parents, who are in their 60s. A bit more consideration for mobility needs would have made the experience even better for them.

Final Thoughts
Kimkim did an excellent job organizing our trip, and the knowledgeable guides played a significant role in making it a memorable experience. Despite a few challenges, Turkey’s history, culture, and warm hospitality won us over. We hope to return someday, especially to spend more time in Istanbul!

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Dec 29, 2024

Dear Ishan,

Many thanks for this detailed and wonderful review!

We are glad to hear you had an overall positive experience with us and hope to host you soon again in our country.

Best regards,
Berat