Charlotte Melun

Loved the old colonial feel of this hotel. Good location. Staff very helpful. Wish they had more comfortable chairs in the room, though.

beautiful, peaceful hotel, excellent staff

This hotel is good for anyone looking for a more rustic Mayan experience. The room was like a Hobbitt's hut, with curved ceilings and cave-like interior, with very little light. I had to use the light on my camera to see inside my suitcase, even in daytime. If you have back problems or walking difficulty, this is not the place for you. We did like the fenced privacy and the outside private pool with jetted water. We experienced some bed bug problems here, though. The restaurant overlooking the beach was good, and the staff was very helpful. Would be an excellent choice if you are young with no health issues.

This was wonderful. We saw many beautiful flamingoes.

The guide was very informative. We learned a lot about the Mayans and their history. He altered the route when we asked and accommodated our slow walking.

The guide was very knowledgeable and helpful. He was very accommodating when one of us had some difficulty walking. He found shady spots to sit when the heat became too much. We learned a lot about the Mayans.

This was our favorite tour. The guides were all helpful and accommodating. The area is beautiful with many birds to see. Very relaxing.

The guide was very helpful and knowledgeable. The Mayan ceremony was meaningful. We did not see any wildlife though.

Our room was really large which was convenient as my husband was ill and able to sleep in the “living room.” However, it was quite dark and you have to walk up four flights of stairs to get a mediocre, continental style breakfast.

Magical environment. Amazing staff. Terrific breakfast. Wanted to take the bed, sheets and all home.

Do this! It’s worth getting up at 4am for.

Juan has so much enthusiasm. He ended up being with us for 3 days and we really got to know how professional and flexible he is. He’s a great guide!

Our chef and we made healthy tasty authentic Mexican Mole Verde. It was delicious. Also homemade tortillas. He was gracious and wonderful.

Convenient and lovely location in the historic Condesa neighborhood. The bathroom was a bit small, and the hotel was on a noisy street, but that seems to be an unavoidable part of Mexico City. We loved the Art Deco neighborhood and style of the hotel. It was very comfortable and we would stay there again!

Great central location; amazingly clean; unique room; lovely central courtyard; delicious complementary breakfast. It was also very loud at this hotel, but no surprise given the central location. They did acknowledge the noise with the included ear plugs. :)

Our guide was amazing. He was so knowledgeable! My only complaint was that it just wasn't enough time to see the whole Museum. We need five days to really see everything, and so much would have been good to revisit after the trip.

The driver and the guide were both fantastic! The driver knew Mexico City well and made it a real adventure getting around. Our guide had so much knowledge and information.

Magical experience. Our driver/kayak guide was fantastic and so energetic. We got to see things I would have never seen on this trip. What a surprising experience, delicious breakfast, and really interesting.

Our guide Isabel was so knowledgeable and helpful and really brought the site to life. The pyramids and ruins were overwhelming, but we got a history that made it attainable. Definitely bring a hat! I forgot to do that and it was very bright.

Our guide Raul was amazing! He was everybody's friend and knew the side streets, street vendors, and best places to try different food. We covered a ton of ground and got to see so much of the Condesa and Roma North neighborhoods. This day was definitely a highlight!

Super fun, great seats, and a really unique experience. I would have never picked this activity but am so glad we got to go! What a spectacle!

Magical and such a unique experience. Yes, it was touristy, but I can see why. Our balloon pilot was so skilled and it felt like we were in great hands.

Tried a variety of different tacos in places we would have never experienced.

The tour guide gave us so much insight into the history of the area. He was energetic and a lot of fun. We liked learning about the ancient water systems, the cathedrals and history of the Catholic church in Mexico, and trying Oaxacan ice creams/ices.

Absolutely a highlight. The market was a unique experience that would have been very intimidating without a guide. We tried and made foods that were authentic and delicious. Chef Gerardo's house/kitchen was so inviting and lovely. We really enjoyed our day!

Monte Alban was a complete surprise and lovely. Not a site we knew we would visit, but even more meaningful after seeing the other ruins and sites. Our driver was awesome, and our guide Ede was captivating and engaging.

Guide Ede was fantastic. Seeing the different locations on this day was a great way to end the trip.

I excellent location and hotel. The staff are very friendly and exceptional. I would suggest adding black tea to the breakfast menu.