Mexico Travel Agents

Kimkim has selected the best Mexico travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Mexico who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
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Travel specialist Charlotte Melun

Charlotte Melun

(19 reviews)
Mexico Travel Agent based in Mérida, Yucata, Mexico
Charlotte specializes in: Mexico city, Yucatan, Chiapas, Oaxaca, Baja California Sur, tailor-made trips, cultural, nature and adventure experiences, customized self-drive itineraries, gastronomy tours.
Recent traveler reviews for Charlotte:
"Charlotte and team provided us with a wonderful itinerary and excellent support throughout our 11-day trip through the Yucatan peninsula." - by Martina, Apr 5, 2026 · see review
"We were very happy with our trip, overall, and the help we got from Charlotte and others." - by Ken, Mar 11, 2026 · see review
"The planning for the trip with Charlotte was exceptional, and for that reason we would use kimkim again in the future." - by Carol, Jan 30, 2026 · see review
Charlotte's Favorite Itineraries:
Travel specialist Hugo Romero

Hugo Romero

(18 reviews)
Mexico Travel Agent based in México
Hugo specializes in: Cultural places, immersive experiences, outdoors both adventure and soft experiences, beaching!
Recent traveler reviews for Hugo:
"  Hugo helped us think through a great itinerary based on our interests and our goal to visit Chichén Itzá." - by Raghu, Sep 28, 2026 · see review
"Hugo really listened and understoodw our needs, and we even initiated a call or two just to clarify the details." - by C Kim, Sep 11, 2026 · see review
"Hugo put together a great itinerary including some things we would definitely not have considered if we had just planned it ourselves, like the Lucha Libre experience and the "tortilla crawl." - by Michael, Mar 30, 2026 · see review
Hugo's Favorite Itineraries:
Travel specialist Ana Sofía Lanz

Ana Sofía Lanz

(11 reviews)
Mexico Travel Agent based in Querétaro
Ana Sofía specializes in: Sustainable travel, culture, gastronomy, local tourism and unique experiences!
Hi! I'm proudly Mexican and deeply passionate about helping people discover and fall in love with Mexico—just like I have. I love getting excited with my travelers, as if I were going on the journey with them! My curiosity constantly drives me to explore new experiences, always seeking ways to... read more
Ana Sofía's Favorite Itineraries:
Travel specialist Diego Olivares

Diego Olivares

(6 reviews)
Mexico Travel Agent based in Mexico City
Diego specializes in: Yucatán, Oaxaca, Puerto Escondido, nature, culture, adventure
My name is Diego, I'm Mexican, I live in Mexico City and I'm a local specialist at Rutopía, Kim Kim's local partner agency. I like to travel while generating a positive impact on my country's society and nature. I love creating authentic routes with unique experiences that will bring you... read more
Diego's Favorite Itineraries:
Travel specialist Veronica Thomas

Veronica Thomas

(6 reviews)
Mexico Travel Agent based in Tulum
Veronica specializes in: Riviera Maya, Yucatán Peninsula, Chiapas, Guadalajara (Chapala, Ajijic), Baja, Oaxaca
Hi, I’m Veronica Ondine Thomas. I’m half Mexican-American and originally from California. I moved to Mexico in 2016 and have been working in travel since 2019. Based in Tulum, I love creating authentic experiences that connect travelers with local culture, hidden gems, and meaningful adventures.... read more
Veronica's Favorite Itineraries:
Travel specialist Andrea Gramai

Andrea Gramai

(3 reviews)
Mexico Travel Agent based in Cancun
Andrea specializes in: Sustainable Tourism, Responsible Tourism, Community Tourism, Eco-Tourism, Tourism Management
My name is Andrea and I am happy to take care of your travel plans. I am Italian but Mexican by adoption and I am at your disposal to help you discover this fabulous country, its beaches, its unmissable archaeological sites, its gastronomy and the various local communities we work... read more
Andrea's Favorite Itineraries:
Travel specialist Javier Herrera

Javier Herrera

(2 reviews)
Mexico Travel Agent based in Mexico City
Javier specializes in: ENG-DEU-ITA-ESP Spoken
Hi there! I’m Javi, and my adventures have taken me around the globe while working on a cruise ship, allowing me to visit nearly 100 countries. Along the way, I’ve picked up three additional languages beyond my native tongue. With all this travel experience, I can confidently say that Mexico... read more
Javier's Favorite Itineraries:

Trip Reviews for Mexico

The latest reviews by travelers who booked their trip on kimkim
4.6
Based on 208 ratings

Yucatan Trip
Mexico | Sep 22 - Sep 26, 2026

Irine
Irine L.
Georgia | Reviewed on Sep 28, 2026
Our guide in Tulum was truly amazing. He was artistic, knowledgeable, and spoke normal English. What impressed us most was how genuinely passionate he was about his country and its culture. He didn’t just share information with us — he wanted us to understand, appreciate, and love Yucatán as much as he does. His enthusiasm and personal touch made the experience especially memorable.
The hotel in Valladolid was absolutely wonderful and one of the highlights of our trip. It had such an... Read more

Our guide in Tulum was truly amazing. He was artistic, knowledgeable, and spoke normal English. What impressed us most was how genuinely passionate he was about his country and its culture. He didn’t just share information with us — he wanted us to understand, appreciate, and love Yucatán as much as he does. His enthusiasm and personal touch made the experience especially memorable.
The hotel in Valladolid was absolutely wonderful and one of the highlights of our trip. It had such an authentic, elegant, and classy design — the kind of place you know you will remember forever.

The hotel consists of two beautiful, completely different buildings, and the staff kindly showed us both and offered us the choice of which room we preferred. This made the experience even more special.

The staff were extremely friendly and spoke very good English. The food was also excellent. Everything about the stay felt warm, authentic, and special.

For us, the hotel itself was almost a sightseeing experience — not just a place to stay, but a place to discover and enjoy. It was truly a pleasure to stay there.
A special mention absolutely has to go to our driver, Carlo (or Karlo), who was Italian and is married to a Maya woman.

He was an exceptional person and, in my opinion, has all the qualities to become a fantastic guide. His English was excellent, he knew an incredible amount about Yucatán, and, most importantly, he genuinely loved the region and its culture. He even speaks the Maya language and taught us some Maya expressions during the trip, which was a wonderful personal touch.

Uxmal was the absolute highlight of the tour for me. I loved it — the site itself was fascinating and truly impressive. Our guide there was also good and made the visit even more interesting.

The hotel in Mérida was d comfortable. However, it was a much more standard hotel and, for us, could not really be compared with the wonderful hotel in Valladolid, which was a memorable experience in itself.

The transportation throughout the tour was very good. Everything was well organized, the cars were comfortable, and we felt well taken care of during the journey.

Many thanks to the entire KIMKIM team for organizing our trip. Everything was very well planned and professionally arranged, and we felt well taken care of throughout the journey.
You are true professionals, and we have already recommended KIMKIM to our friends.

Hotel Review
Hotel Posada San Juan
Valladolid

The hotel in Valladolid was absolutely wonderful and one of the highlights of our trip. It had such an authentic, elegant, and classy design — the kind of place you know you will remember forever. The hotel consists of two beautiful, completely different buildings, and the staff kindly showed us both and offered us the choice of which room we preferred. This made the experience even more special. The staff were extremely friendly and spoke very good English. The food was also excellent. Everything about the stay felt warm, authentic, and special. For us, the hotel itself was almost a sightseeing experience — not just a place to stay, but a place to discover and enjoy. It was truly a pleasure to stay there.

Authenticity & Character
Location
Staff
Almost everybody, even the dog, which was introduced to us as their team memeber :)
Cleanliness & Comfort
It is super boutique hotel of an international standads
Activity Reviews
Ek Balam Archaeological Site & swim in a cenote
Ek Balam Archaeological Site & swim in a cenote
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Chichén Itzá, Wonder of the Maya World
Visit Chichén Itzá, Wonder of the Maya World
Mexico
Uxmal, a city with Puuc style
Uxmal, a city with Puuc style
Mexico

It is a very well organized touristic site - clean, not crowded, with shadows, no vendors and sellers of souvenirs. Great!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Merida to Cancun Airport
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the archaeological site of Tulum
Visit the archaeological site of Tulum
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hugo Romero
Hugo
Hugo Romero
Local specialist in México | Replied on Sep 28, 2026
Dear Maia, Lyazzat and Irine. Thank you so much for sharing such a thoughtful review! It was a pleasure helping bring this Yucatán journey together, and I'm especially happy to hear that the people you met along the way, the experiences, and the hotels made the trip so memorable. I'm also delighted that Uxmal became such a highlight and that you connected so deeply with the local culture. I'll be sure to share your kind words with the guides, Carlo, and the rest of the team. Thank you... Read more

Dear Maia, Lyazzat and Irine.

Thank you so much for sharing such a thoughtful review! It was a pleasure helping bring this Yucatán journey together, and I'm especially happy to hear that the people you met along the way, the experiences, and the hotels made the trip so memorable.

I'm also delighted that Uxmal became such a highlight and that you connected so deeply with the local culture. I'll be sure to share your kind words with the guides, Carlo, and the rest of the team.

Thank you again for trusting us with your trip to Mexico and for recommending Kimkim to your friends. It was a pleasure having you with us!

Father/Son trip to Chichén Itzá (Mexico)
Mexico | Sep 7 - Sep 12, 2026

Raghu
Raghu V.
Union City, CA | Reviewed on Sep 28, 2026
My son and I had a wonderful trip to Mexico.  Kimkim's planning was exceptional.  Hugo helped us think through a great itinerary based on our interests and our goal to visit Chichén Itzá. He recommended some special experiences including weaving a hammock and making tortillas and chocolate at a Mayan village.  We had a nice mix of walking tours and swimming in the cenote. Once we arrived, Luz did a great job keeping track of us as we moved from town to town.  Her attention to detail was... Read more

My son and I had a wonderful trip to Mexico.  Kimkim's planning was exceptional.  Hugo helped us think through a great itinerary based on our interests and our goal to visit Chichén Itzá. He recommended some special experiences including weaving a hammock and making tortillas and chocolate at a Mayan village.  We had a nice mix of walking tours and swimming in the cenote. Once we arrived, Luz did a great job keeping track of us as we moved from town to town.  Her attention to detail was amazing and she always checked in with us every day.  Throughout the trip, we had amazing and very knowledgeable tour guides and drivers and everyone took great care of us.  They all spoke English and were very kind to let us practice our Spanish. My thanks for everyone for making this a very special trip for us and creating lifetime memories. Muchas gracias!

Hotel Reviews
El Mesón del Marqués
Valladolid

Great hotel! Right in the town square and next to all the major attractions and activities. Breakfast was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Lucia Hotel Boutique
Mérida, Yucatán

Great location! This was very close to the Merida town square and we got to see some local cultural events due to our favorable location. The room was very comfortable. They even had a cat in the lobby which we loved.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided tour to the AS of Ek Balam
Guided tour to the AS of Ek Balam
Mexico

Our guide was excellent. We got a great overview of Ek Balam and the opportunity to climb the main pyramid. It was great to hear about all the Mayan stories and walk through this amazing place.

Quality of Experience
Guides, Drivers and Staff
Carlo was our driver for 3 days and he was amazing!
Transport
City Tour of Merida: The White City
City Tour of Merida: The White City
Mérida

Nice educational tour of the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Chichén Itzá, Wonder of the Maya World
Visit Chichén Itzá, Wonder of the Maya World
Mexico

This was a fantastic experience. Julian was our tour guide and he was so knowledgeable about the Mayan history and gave us the full cultural experience which is what we wanted. He made sure that we got great photos which we appreciated. The tour was very well paced and we had just the right amount of time to fully enjoy Chichen Itza.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking Tour of Colonial Valladolid
Walking Tour of Colonial Valladolid
Valladolid

Very nice tour. Carlos gave us a nice history of the city and the major events that took place there. It was nice walking through all the streets and we enjoyed the honey tasting.

Quality of Experience
Guides, Drivers and Staff
Transport
A pink-ish day at Río Lagartos!
A pink-ish day at Río Lagartos!
Mexico

We had a wonderful time at Rio Lagartos. Henry met us at the boat pier and we had our own boat into the reserve. We saw flamingos in their natural habitat which was truly exceptional. We saw crocodiles, eagles and many other varieties of birds. It is a truly special place right next to the ocean and yet protected with a natural barrier. We also had an opportunity to swim there using the Mayan clay which was great. Overall, excellent visit! We also had a nice lunch at the local restaurant.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy the ancestral workshop "The Milpa Cultivation" and time in the community.
Enjoy the ancestral workshop "The Milpa Cultivation" and time in the community.
Mexico

This was one of our favorite stops. We met with William who lives in the village with about 700 others and we had a delightful tour. We entered the homes of the local people there which we appreciated. Our first stop was making tortillas which was fun. Our second stop was trying to learn how to weave a hammock. It was such fun to learn that and our hosts were so kind. Our final stop was making chocolate which was also outstanding. Along the way we got to see how everyone lives, where the kids go to school etc. This is one of the hidden gems of this tour. The Mayans are beautiful and kind people and we were honored to be guests in their village.

Quality of Experience
Guides, Drivers and Staff
Transport
Street Food Tour in Merida
Street Food Tour in Merida
Mexico

Overall good tour. We did about 8 stops and ate different local Yucatan foods.

Quality of Experience
Transport
Xcanche Cenote!
Xcanche Cenote!
Valladolid

We really enjoyed the cenote. The water temperature was perfect and seeing this as a natural formation was amazing! The cenote is very deep so we both swam with life jackets (highly recommend). They offered a zip line also. This was a very enjoyable experience in nature.

Quality of Experience
Explore Yellow Izamal: the City of Hills
Explore Yellow Izamal: the City of Hills
Mexico

Very nice tour. Miranda gave us a great tour visiting the local church and we then saw the pyramids there. She gave us a lot of great information about the history and culture which we appreciated. Excellent tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hugo Romero
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
Photo taken by Raghu V
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Hugo
Hugo Romero
Local specialist in México | Replied on Sep 28, 2026

Thank you so much, Raghu! It was a real pleasure planning this trip for you and Neil. I’m especially happy you got to experience both the wonder of Chichén Itzá and the warmth of the Mayan community you visited. I’ll be sure to share your kind words with Luz and the rest of the team.
¡Muchas gracias!

Veronica was extremely helpful in planning ou...
Mexico | Sep 14 - Sep 18, 2026

B
Brenton T.
Denver, CO | Reviewed on Sep 25, 2026
Veronica was extremely helpful in planning our trip. We changed our minds so many times and she didn't even miss a best. She changed our trip to meet our expectations. The whole trip was wonderful and wait was what we wanted and expected. Will definitely work with her and kimkim again for our future mexico travels. Read more

Veronica was extremely helpful in planning our trip. We changed our minds so many times and she didn't even miss a best. She changed our trip to meet our expectations. The whole trip was wonderful and wait was what we wanted and expected. Will definitely work with her and kimkim again for our future mexico travels.

Hotel Review
Ana y Jose Hotel & Spa Tulum
Tulum

Everyone was very happy and helpful. Will definitely be staying at the ana y josē hotel again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Tulum (afternoon)
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Tulum (afternoon)
Tulum

Didn't go

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Veronica Thomas
Veronica
Veronica Thomas
Local specialist in Tulum | Replied on Sep 28, 2026

Thank you so much, Brenton and John! It was truly a pleasure working with you both and helping bring this trip together, especially with all the changes we made along the way!

I’m so happy everything came together for your Tulum getaway and that you were able to enjoy the relaxing time together you were looking for at Ana y José, along with your Sian Ka’an experience. Most of all, I’m glad the trip ended up being exactly what you wanted and expected.

I’d absolutely love to help you both plan your next adventure in Mexico. Until next time! 😊

Warmly,
Veronica

Extraordinary from Start to Finish
Mexico | Aug 26 - Sep 4, 2026

C Kim
C Kim G.
Princeton, NJ | Reviewed on Sep 11, 2026
From start to finish we were extremely pleased with our customized trip to Mexico City. Hugo really listened and understoodw our needs, and we even initiated a call or two just to clarify the details. Most would categorize this as a family trip with two daughters in their twenties plus a very active Mom, Auntie, and Uncle in our sixties. We were quite happy with the strong emphasis on art, cuisine and culture so the initial Chef’s Table event was an extraordinary welcome. Luz was our... Read more

From start to finish we were extremely pleased with our customized trip to Mexico City. Hugo really listened and understoodw our needs, and we even initiated a call or two just to clarify the details. Most would categorize this as a family trip with two daughters in their twenties plus a very active Mom, Auntie, and Uncle in our sixties. We were quite happy with the strong emphasis on art, cuisine and culture so the initial Chef’s Table event was an extraordinary welcome.

Luz was our local coordinator and kept us on track the entire time. She was very responsive to any concerns, any special dietary needs, or potential issues. As such the logistics were smooth despite the notorious Mexico City traffic. We spent the most time with local guide Mony and we could *not* exhaust her vast knowledge of history, religion and especially archeology. My husband and I have traveled extensively and we would request Mony again. She is also incredibly thoughtful and accommodating — a great fit for a family trip.

One standout was the hot air balloon ride over Teotihuacan. Sailing over the tops of ancient pyramids on a beautiful morning was a hit with our entire group.

We split into two groups the final day and my husband and I enjoyed a contemporary art gallery tour with the Traveling Beetle. They did an excellent job and we purchased two pieces, not to mention enjoying the serendipity of exploring art during GAMA week.

In the end we appreciated the high quality and degree of customization — down to securing a floating boat in Xochimilco celebrating our university colors. And the Pug Seal Anatole boutique hotel in Polanco was also lovely and served the most amazing breakfasts, We had a room with an outdoor soaking tub, a wonderful break after our morning tours.

We’ve used KimKim in several countries and they do not disappoint. They’ve earned our highest recommendation.

Local specialist: Hugo Romero
Hugo
Hugo Romero
Local specialist in México | Replied on Sep 19, 2026

Dear Kim, José and the Veras!

Thank you so much! It was truly a pleasure helping you and the family put this trip together. I loved how much thought you all put into making it your own, from the food and art to those little details like the university colors on the trajinera.

I'm especially happy to hear that Mony and Luz helped make everything so smooth, and that the hot air balloon and art tour became such memorable parts of the trip.

It was a pleasure having you in Mexico, and I hope our paths cross again for another adventure!

Un abrazo, Hugo.

We have done lots of traveling and have alway...
Mexico | Apr 21 - Apr 25, 2026

Beatrice
Beatrice P.
Ashburn, VA | Reviewed on Apr 26, 2026
We have done lots of traveling and have always planned every detail of our trips, hotels, transportation, tours/attractions, etc, etc. This is the first time that we decided to use a Travel/Tour Service. I googled searched for the top travel services and KimKim was one of the recommended services. Everyone that assisted us with planning the Mexico City Tour have been top-notch, Ana, Luz, and Pablo our daily tour guide made this trip so memorable. Thank you Read more

We have done lots of traveling and have always planned every detail of our trips, hotels, transportation, tours/attractions, etc, etc. This is the first time that we decided to use a Travel/Tour Service. I googled searched for the top travel services and KimKim was one of the recommended services. Everyone that assisted us with planning the Mexico City Tour have been top-notch, Ana, Luz, and Pablo our daily tour guide made this trip so memorable. Thank you

Hotel Review
Zócalo Central
Mexico City

The Hotel was in a beautiful area, lots of things to see and lots of restaurants. The Hotel staff were excellent, the Hotel is beautiful, and the rooftop restaurant/breakfast buffet was amazing. The Coffee and light snack Cafe in the lobby was also amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Casa Azul + Anahuacalli
Casa Azul + Anahuacalli
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Museum of Anthropology and Chapultepec Castle
Visit the Museum of Anthropology and Chapultepec Castle
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Mexico City
Welcome to Mexico City
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Lucha Libre Experience & Mezcal Tasting
Lucha Libre Experience & Mezcal Tasting
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Thank you!
Thank you!
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Sofía Lanz
See more trip reviews by kimkim travelers