Mexico Travel Agents

Kimkim has selected the best Mexico travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Mexico who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Mexico
Chat with a local specialist who can help organize your trip.

Charlotte Melun

(19 reviews)
Mexico Travel Agent based in Mérida, Yucata, Mexico
Charlotte specializes in: Mexico city, Yucatan, Chiapas, Oaxaca, Baja California Sur, tailor-made trips, cultural, nature and adventure experiences, customized self-drive itineraries, gastronomy tours.
Recent traveler reviews for Charlotte:
"Charlotte and team provided us with a wonderful itinerary and excellent support throughout our 11-day trip through the Yucatan peninsula." - by Martina, Apr 5, 2026 · see review
"We were very happy with our trip, overall, and the help we got from Charlotte and others." - by Ken, Mar 11, 2026 · see review
"The planning for the trip with Charlotte was exceptional, and for that reason we would use kimkim again in the future." - by Carol, Jan 30, 2026 · see review

Hugo Romero

(15 reviews)
Mexico Travel Agent based in México
Hugo specializes in: Cultural places, immersive experiences, outdoors both adventure and soft experiences, beaching!
Recent traveler reviews for Hugo:
"Hugo put together a great itinerary including some things we would definitely not have considered if we had just planned it ourselves, like the Lucha Libre experience and the "tortilla crawl." - by Michael, Mar 30, 2026 · see review
"Hugo Romero, our incredible travel agent, listened very carefully to our interests and responded quickly as our plans evolved." - by Ann, Mar 3, 2026 · see review
"Hugo did an amazing job!" - by Franz, Jan 18, 2026 · see review

Ana Sofía Lanz

(10 reviews)
Mexico Travel Agent based in Querétaro
Ana Sofía specializes in: Sustainable travel, culture, gastronomy, local tourism and unique experiences!
Hi! I'm proudly Mexican and deeply passionate about helping people discover and fall in love with Mexico—just like I have. I love getting excited with my travelers, as if I were going on the journey with them! My curiosity constantly drives me to explore new experiences, always seeking ways to... read more

Diego Olivares

(6 reviews)
Mexico Travel Agent based in Mexico City
Diego specializes in: Yucatán, Oaxaca, Puerto Escondido, nature, culture, adventure
My name is Diego, I'm Mexican, I live in Mexico City and I'm a local specialist at Rutopía, Kim Kim's local partner agency. I like to travel while generating a positive impact on my country's society and nature. I love creating authentic routes with unique experiences that will bring you... read more

Veronica Thomas

(4 reviews)
Mexico Travel Agent based in Tulum
Veronica specializes in: Riviera Maya, Yucatán Peninsula, Chiapas, Guadalajara (Chapala, Ajijic), Baja, Oaxaca
Hi, I’m Veronica Ondine Thomas. I’m half Mexican-American and originally from California. I moved to Mexico in 2016 and have been working in travel since 2019. Based in Tulum, I love creating authentic experiences that connect travelers with local culture, hidden gems, and meaningful adventures.... read more

Andrea Gramai

(3 reviews)
Mexico Travel Agent based in Cancun
Andrea specializes in: Sustainable Tourism, Responsible Tourism, Community Tourism, Eco-Tourism, Tourism Management
My name is Andrea and I am happy to take care of your travel plans. I am Italian but Mexican by adoption and I am at your disposal to help you discover this fabulous country, its beaches, its unmissable archaeological sites, its gastronomy and the various local communities we work... read more

Javier Herrera

(2 reviews)
Mexico Travel Agent based in Mexico City
Javier specializes in: ENG-DEU-ITA-ESP Spoken
Hi there! I’m Javi, and my adventures have taken me around the globe while working on a cruise ship, allowing me to visit nearly 100 countries. Along the way, I’ve picked up three additional languages beyond my native tongue. With all this travel experience, I can confidently say that Mexico... read more

Trip Reviews for Mexico

The latest reviews by travelers who booked their trip on kimkim
4.6
Based on 202 ratings

We have done lots of traveling and have alway...
Mexico | Apr 21 - Apr 25, 2026

Beatrice
Beatrice P.
Ashburn, VA | Reviewed on Apr 26, 2026
We have done lots of traveling and have always planned every detail of our trips, hotels, transportation, tours/attractions, etc, etc. This is the first time that we decided to use a Travel/Tour Service. I googled searched for the top travel services and KimKim was one of the recommended services. Everyone that assisted us with planning the Mexico City Tour have been top-notch, Ana, Luz, and Pablo our daily tour guide made this trip so memorable. Thank you Read more

We have done lots of traveling and have always planned every detail of our trips, hotels, transportation, tours/attractions, etc, etc. This is the first time that we decided to use a Travel/Tour Service. I googled searched for the top travel services and KimKim was one of the recommended services. Everyone that assisted us with planning the Mexico City Tour have been top-notch, Ana, Luz, and Pablo our daily tour guide made this trip so memorable. Thank you

Hotel Review
Zócalo Central
Mexico City

The Hotel was in a beautiful area, lots of things to see and lots of restaurants. The Hotel staff were excellent, the Hotel is beautiful, and the rooftop restaurant/breakfast buffet was amazing. The Coffee and light snack Cafe in the lobby was also amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Casa Azul + Anahuacalli
Casa Azul + Anahuacalli
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Museum of Anthropology and Chapultepec Castle
Visit the Museum of Anthropology and Chapultepec Castle
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Mexico City
Welcome to Mexico City
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Lucha Libre Experience & Mezcal Tasting
Lucha Libre Experience & Mezcal Tasting
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Thank you!
Thank you!
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Sofía Lanz

Honeymoon Trip to Mexico
Mexico | Apr 18 - Apr 24, 2026

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Riley T.
Atlanta, GA | Reviewed on Apr 26, 2026
We planned a week trip to Mexico. With 4 days in Valladolid and 2 days in Playa del Carmen. We had a great time.
Our transfers were all private and they showed up on time. We had 4 guided tours at Coba, Punta Laguna, Rio Lagartos, and Ek Balam. For our free day in Playa del Carmen we booked a snorkeling trip ourself from a recommendation from our assistant that we texted with via WhatsApp.
Read more

We planned a week trip to Mexico. With 4 days in Valladolid and 2 days in Playa del Carmen. We had a great time.
Our transfers were all private and they showed up on time. We had 4 guided tours at Coba, Punta Laguna, Rio Lagartos, and Ek Balam. For our free day in Playa del Carmen we booked a snorkeling trip ourself from a recommendation from our assistant that we texted with via WhatsApp.

Hotel Reviews
El Mesón del Marqués
Valladolid

We loved this hotel. It was rustic and charming, perfect vibes for our honeymoon. Friendly and helpful staff. Two attached restuarants made it very convenient for breakfast and quick dinners when we didnt want to walk far.

Authenticity & Character
Location
Across the street from the main square in Valladolid
Staff
Helpful and most spoke good English.
Cleanliness & Comfort
HM Playa del Carmen
Playa del Carmen

More like a mainstream hotel. Loud AC unit and other guests made us a bit uncomfortable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit to Punta Laguna
Visit to Punta Laguna
Mexico

Wonderful. The Cenote is frightening to get into since it is so small but it was lots of fun. We saw Spider and Howler monkeys. Hiking, canoeing, ziplining, swimming, Mayan ceremony - so many things to experience here. All of the guides were very friendly. One of our guides got a ride home from our taxi and he showed us his property and beautiful gardens. It was so lovely to connect with him like that.

Quality of Experience
Guides, Drivers and Staff
Transport
We had a private transfer to and from this activity.
A pink-ish day at Río Lagartos & Las Coloradas
A pink-ish day at Río Lagartos & Las Coloradas
Mexico

We really enjoyed this trip but you dont get as close to flamigoes as it appears. I thought we would be close enough to easily see them with the naked eye but the closest we got was probably at least 500 feet away.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Cobá!
Explore Cobá!
Mexico

Climbing to the top of the temple is a great experience. The only thing we had a hiccup with is our guide told us the bicycle taxi was not included and we would have to pay extra for it. We thought this was incorrect but did not say anything. Afterwards we were able to confirm our itinerary did say bicycle taxi included and the ticket stubs we took home with us said bicycle included as well. We ended up walking the 3 miles instead of riding so we were quite tired at the end of this activity when we didnt need to be.

Quality of Experience
Guides, Drivers and Staff
Transport
Ek Balam Archaeological Site & swim in a cenote
Ek Balam Archaeological Site & swim in a cenote
Mexico

We got to walk through parts of the ruins at Ek Balam with our guide. We climbed to the top and it was a great view. The cenote had jumping platforms and ropes. Lifejackets are available as well so it was easier to float around and enjoy the view out.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Sofía Lanz

We had an amazing trip planned and carried ou...
Mexico | Mar 8 - Mar 14, 2026

W
Wendy W.
Atlanta, GA | Reviewed on Apr 13, 2026
We had an amazing trip planned and carried out by Kimkim to the Yucatan Peninsula, Mexico. Our stay included three nights each in Valladolid and Tulum. Our activities included seeing various Mayan ruins (Ek Balam, Chichen Itza, Coba and Tulum), a boat ride seeing crocodiles and flamingos (our captan Luis was the only one who went far enough out to see the flamingos while we were there, and then we had a delicious lunch at his house prepared by his wife, Malchita, got to play Uno with their... Read more

We had an amazing trip planned and carried out by Kimkim to the Yucatan Peninsula, Mexico. Our stay included three nights each in Valladolid and Tulum. Our activities included seeing various Mayan ruins (Ek Balam, Chichen Itza, Coba and Tulum), a boat ride seeing crocodiles and flamingos (our captan Luis was the only one who went far enough out to see the flamingos while we were there, and then we had a delicious lunch at his house prepared by his wife, Malchita, got to play Uno with their grandson Matias), snorkling with turtles, swimming in 4 different cenotes, cooking lessons on traditional Mayan foods. The hotels we stayed in were local, we enjoyed avoiding the big name companies and got to experience more true Mexico than a room that could be anywhere in the world. The ease of the trip was a blessing, from the planning to the execution. We were met at the airport and then each morning by our driver for the day, who took us to each of our destinations, waited for us, and took us to our next and then back to our hotel. Our amazing drivers included Jesus, Carlo, Francisco, Ivan #1, Ivan #2. I got an update each evening with the next day's plans and identifiation of the driver which made it very straight forward. I would highly recommend Kimkim to anyone travelling and looking for local experiences and low stress vacations.

Hotel Reviews
El Mesón del Marqués
Valladolid

Great room, friendly people, excellent food. Flavor of Mexico.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Piedra Escondida
Tulum, Quintana Roo

Beautiful location with friendly, helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided tour to the AS of Ek Balam
Guided tour to the AS of Ek Balam
Valladolid

Baltazar was an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Jesus was amazing
A pink-ish day at Río Lagartos & Las Coloradas
A pink-ish day at Río Lagartos & Las Coloradas
Mexico

Our captain Luis (Baba) was amazing, took us further out than any of the other boats in order to find the flamingos, then went back to his house for an amazing lunch prepared by his wife Malchita.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling and Sightseeing with Turtles in Akumal
Snorkeling and Sightseeing with Turtles in Akumal
Mexico

It was really amazing to see the turtles. Unfortunately, the seaweed came in a couple days before we got there, so visibility and enjoyment were not as good as they could have been.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Chichén Itzá, Wonder of the Maya World
Visit Chichén Itzá, Wonder of the Maya World
Mexico

Amazing experience. Enjoyed the knowledge of our guide, Ricardo.

Quality of Experience
Guides, Drivers and Staff
Transport
Carlo was an amazing driver and guide. He taught us about the Mayan culture, including helping us learn some basic words.
Visit the archaeological site of Tulum
Visit the archaeological site of Tulum
Mexico

Beautiful. Our guide was acceptable. I think the 4th ruin was a little too much for us. Kids loved seeing some of the animals before we entered the park.

Quality of Experience
Guides, Drivers and Staff
This was the only activity where we had trouble meeting up with our guide. Our driver, Ivan, was very helpful and made calls to get us in the right place.
Transport
Cooking Cochinita Pib with locals at Yaxunáh
Cooking Cochinita Pib with locals at Yaxunáh
Mexico

The food that was cooked was amazing. The experience was brief but enjoyable. The kids enjoyed the "hands on" aspect.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cenotes of Chemuyil
Cenotes of Chemuyil
Mexico

This was by far our family's favorite activity. We were picked up by one of the founding members, Ivan, of the Cenotes of Chemuyil restoration project. We enjoyed hearing about their effort at cleaning up and protecting their community and space of their childhood memories. The bike ride was easy and pleasant, getting to see some of the town along the way. The variety of the cenotes, from cave-like to open, was cool. The water refreshing, the guides friendly. The food at the end of the day was the cherry on top. I would highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Lol Ha cenote in Yaxunah
Visit to Lol Ha cenote in Yaxunah
Mexico

This was our first cenote experience and we really enjoyed it. Fun to explore, cool off, experience something new.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Cobá!
Explore Cobá!
Mexico

Our guide, Sebastian, was friendly and very informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hugo Romero

Driver Ray and guide Francisco were superb, c...
Mexico | Mar 29 - Apr 4, 2026

S
Stephen H.
Boston, MA | Reviewed on Apr 11, 2026

Driver Ray and guide Francisco were superb, could not ask for better.

Local specialist: Hugo Romero

This trip to Mexico was amazing!
Mexico | Mar 27 - Apr 4, 2026

R
Richard W.
Glen Avon, CA | Reviewed on Apr 09, 2026
This trip to Mexico was amazing! The ruins were fascinating and the beaches and lagoons were spectacular! The staff at Rancho Encantado in Bacalar were particularly friendly and helpful. They were great at helping us get transportation when we needed it and helped us plan our day to make our son’s birthday a wonderful day! Our favorite parts of the trip were floating in the Sian Ka’an and going to see the ruins in Calakmul. Being so far out in the rainforest. Seeing monkeys swing from the... Read more

This trip to Mexico was amazing! The ruins were fascinating and the beaches and lagoons were spectacular! The staff at Rancho Encantado in Bacalar were particularly friendly and helpful. They were great at helping us get transportation when we needed it and helped us plan our day to make our son’s birthday a wonderful day!

Our favorite parts of the trip were floating in the Sian Ka’an and going to see the ruins in Calakmul. Being so far out in the rainforest. Seeing monkeys swing from the trees, and climbing up the ruins to see the amazing views from above is something we will never forget! My one critique is that a couple of the activities that we had planned on the itinerary were not what was described for us. We were put in a large group tour to Chichén itza when we were told it would just be a small group tour and it felt very rushed that whole day. Other than a couple discrepancies like that between the itinerary and what really happened, the trip went smoothly and kimkim did a great job helping us plan it. Thank you kimkim!

Local specialist: Veronica Thomas
Veronica
Veronica Thomas
Local specialist in Tulum | Replied on Apr 09, 2026
Hi Richard, Thank you so much for taking the time to share this — it really means a lot! 😊 I’m so happy to hear that you, Angie, Ava, Emmy, Michael, and Mylie had such a memorable trip. It sounds like you experienced some truly special moments — floating through Sian Ka’an Biosphere Reserve, exploring the ruins of Calakmul deep in the rainforest, and celebrating your son’s birthday in Bacalar. I’m especially glad the team at Rancho Encantado helped make that day extra special. Those jungle... Read more

Hi Richard,

Thank you so much for taking the time to share this — it really means a lot! 😊 I’m so happy to hear that you, Angie, Ava, Emmy, Michael, and Mylie had such a memorable trip.

It sounds like you experienced some truly special moments — floating through Sian Ka’an Biosphere Reserve, exploring the ruins of Calakmul deep in the rainforest, and celebrating your son’s birthday in Bacalar. I’m especially glad the team at Rancho Encantado helped make that day extra special. Those jungle moments with the monkeys and the views from the temples really are unforgettable!

I also truly appreciate you mentioning the discrepancy with the Chichén Itzá tour. Thank you for pointing that out — feedback like this helps us follow up with our partners and make sure future travelers receive exactly the experience that was planned.

It was such a pleasure helping your family plan this adventure, and I hope Mexico welcomes you all back again someday! 🌴

Warmly,
Veronica