Mexico Travel Agents

Kimkim has selected the best Mexico travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Mexico who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Mexico
Chat with a local specialist who can help organize your trip.

Charlotte Melun

(17 reviews)
Mexico Travel Agent based in Mérida, Yucata, Mexico
Charlotte specializes in: Mexico city, Yucatan, Chiapas, Oaxaca, Baja California Sur, tailor-made trips, cultural, nature and adventure experiences, customized self-drive itineraries, gastronomy tours.
Recent traveler reviews for Charlotte:
"The planning for the trip with Charlotte was exceptional, and for that reason we would use kimkim again in the future." - by Carol, Jan 30, 2026 · see review
"Our initial trip plan from Charlotte was full of great activities and suggestions as a way to get to know Mexico City and Oaxaca and every activity built on the other to learn the culture and history." - by Shay, Dec 23, 2025 · see review
"Charlotte was very receptive to what we were looking for in our trip, and planned our itinerary very thoughtfully." - by nakul, Apr 24, 2025 · see review

Hugo Romero

(9 reviews)
Mexico Travel Agent based in México
Hugo specializes in: Cultural places, immersive experiences, outdoors both adventure and soft experiences, beaching!
Recent traveler reviews for Hugo:
"Hugo did an amazing job!" - by Franz, Jan 18, 2026 · see review
"We went through a variety of options through the design of our trip, and Hugo and the team were extremely helpful - finding options, presenting them and waiting as we reviewed everything, giving us time to make decisions, ask questions, and then modifying as we needed to." - by Jennifer, Jan 9, 2026 · see review
"Hugo designed our trip which included a number of private drivers and guides." - by Vera, Dec 29, 2025 · see review

Diego Olivares

(5 reviews)
Mexico Travel Agent based in Mexico City
Diego specializes in: Yucatán, Oaxaca, Puerto Escondido, nature, culture, adventure
My name is Diego, I'm Mexican, I live in Mexico City and I'm a local specialist at Rutopía, Kim Kim's local partner agency. I like to travel while generating a positive impact on my country's society and nature. I love creating authentic routes with unique experiences that will bring you... read more

Ana Sofía Lanz

(4 reviews)
Mexico Travel Agent based in Querétaro
Ana Sofía specializes in: Sustainable travel, culture, gastronomy, local tourism and unique experiences!
Hi! I'm proudly Mexican and deeply passionate about helping people discover and fall in love with Mexico—just like I have. I love getting excited with my travelers, as if I were going on the journey with them! My curiosity constantly drives me to explore new experiences, always seeking ways to... read more

Andrea Gramai

(3 reviews)
Mexico Travel Agent based in Cancun
Andrea specializes in: Sustainable Tourism, Responsible Tourism, Community Tourism, Eco-Tourism, Tourism Management
My name is Andrea and I am happy to take care of your travel plans. I am Italian but Mexican by adoption and I am at your disposal to help you discover this fabulous country, its beaches, its unmissable archaeological sites, its gastronomy and the various local communities we work... read more

Javier Herrera

(2 reviews)
Mexico Travel Agent based in Mexico City
Javier specializes in: ENG-DEU-ITA-ESP Spoken
Hi there! I’m Javi, and my adventures have taken me around the globe while working on a cruise ship, allowing me to visit nearly 100 countries. Along the way, I’ve picked up three additional languages beyond my native tongue. With all this travel experience, I can confidently say that Mexico... read more

Veronica Thomas

(2 reviews)
Mexico Travel Agent based in Tulum
Veronica specializes in: Riviera Maya, Yucatán Peninsula, Chiapas, Guadalajara (Chapala, Ajijic), Baja, Oaxaca
Hi, I’m Veronica Ondine Thomas. I’m half Mexican-American and originally from California. I moved to Mexico in 2016 and have been working in travel since 2019. Based in Tulum, I love creating authentic experiences that connect travelers with local culture, hidden gems, and meaningful adventures.... read more

Trip Reviews for Mexico

The latest reviews by travelers who booked their trip on kimkim
4.6
Based on 185 ratings

Perfect pace through Mexico
Mexico | Feb 14 - Feb 26, 2026

Lynda
Lynda L.
Minneapolis, MN | Reviewed on Feb 27, 2026
Our entire trip was wonderful and went smoothly. Our contact Luz Ma was attentive and checked in daily. Our excursions were perfectly curated and a special shout out to our driver Victor when we were in Merida. Our accommodations were exceptional. Read more

Our entire trip was wonderful and went smoothly. Our contact Luz Ma was attentive and checked in daily. Our excursions were perfectly curated and a special shout out to our driver Victor when we were in Merida. Our accommodations were exceptional.

Hotel Reviews
Hotel Can Cocal eco boutique
El Cuyo

Felt like being with family

Authenticity & Character
So small and eco friendly
Location
At then end of town and short walk to the beach
Staff
Every single person provided great service, Aretzia (maybe spelling wrong) was the perfect initial contact person. She was very helpful with letting us know about the hotel etc… she is so kind and thoughtful. LUIS! Well he made our day everyday. His enthusiasm and joy was contagious. Jose was always interested in talking to us and made us feel like friends. All the staff are exceptional.
Cleanliness & Comfort
Very comfortable bed
Hotel Posada San Juan
Valladolid

This was like coming home every day

Authenticity & Character
Gorgeous rooms and sitting area for breakfast
Location
Not far from the plaza
Staff
Kind and attentive
Cleanliness & Comfort
Loved the sitting area outside the room. Bed comfortable. Quiet
Hacienda Merida
Mérida

Spacious rooms, attentive staff and great location. Wonderful breakfast. Shout out to Armond

Authenticity & Character
High ceilings- “seperate houses” with dedicated pools
Location
East to get to the plaza and trendy 43-47 street
Staff
Always kind and attentive
Cleanliness & Comfort
Overall nice
Activity Reviews
Beach days in El Cuyo
Beach days in El Cuyo
El Cuyo

Just what we hoped for

Welcome to El Cuyo
Welcome to El Cuyo
El Cuyo

El Cuyo is a gem

Quality of Experience
Guides, Drivers and Staff
Transport
The taxi was in poor shape- ripped seats and dirty.
Cooking Cochinita Pib with locals at Yaxunáh
Cooking Cochinita Pib with locals at Yaxunáh
Mexico

Def a highlight of the trip. The education and then able to help with the meal was special.

Food
Cochinita pibil!
Visit to Lol Ha cenote in Yaxunah
Visit to Lol Ha cenote in Yaxunah
Mexico

Not crowded cenote… what a treat!

Quality of Experience
Our guide was so thorough and educational
Guides, Drivers and Staff
Guide was wonderfil
Transport
Uxmal, a city with Puuc style
Uxmal, a city with Puuc style
Mexico

Our guide was so knowledgeable and interesting.

Quality of Experience
Perfect amount of time
Guides, Drivers and Staff
Again…Victor
Transport
Street Food Tour in Merida
Street Food Tour in Merida
Mexico

Laura was the perfect guide. She thoughtfully picked out great places to eat. Her interactions were genuine.

Quality of Experience
Aww
Guides, Drivers and Staff
Víctor from Ricalde was outstanding
Transport
On time and Comfortanle
Local specialist: Hugo Romero

Chicken Itza and Siam Ka’an were fantastic ex...
Mexico | Feb 17 - Feb 26, 2026

Mexis
Mexis K.
San Jose, CA | Reviewed on Feb 27, 2026
Chicken Itza and Siam Ka’an were fantastic experiences made eve better by our guides. Ana Sophia did an outstanding job planning the trip and itinerary. Once there, our local specialist Luz arranged for pickup and all the on-the-ground coordination as well as informing us the night before what the next day’s activities will be. Read more

Chicken Itza and Siam Ka’an were fantastic experiences made eve better by our guides. Ana Sophia did an outstanding job planning the trip and itinerary. Once there, our local specialist Luz arranged for pickup and all the on-the-ground coordination as well as informing us the night before what the next day’s activities will be.

Hotel Review
Blue Diamond Luxury Boutique Hotel
Playa del Carmen

A nice hotel, but maybe getting a bit long in the tooth. Helpful staff. The pool is nothing special and the beach is just okay. It was all inclusive so food and drinks are part of the package. Be sure to bring ample cash and make sure to tip, and tip often. Three large projects are being developed right next to it which may be a bit overwhelming in the future. I’d give the Blue Diamond a solid four stars…but definitely doesn’t approach a five-star property.

Authenticity & Character
Nice gardens.
Location
It’s going to get pretty crowded in that neighborhood in the next couple of years.
Staff
Very helpful staff…be sure to show your appreciation by tipping.
Cleanliness & Comfort
The rooms are nice and spacious
Activity Reviews
"Playa del Carmen Authentic Local Experience"
"Playa del Carmen Authentic Local Experience"
Playa del Carmen

Great guide on our food tour. Went to a number of “hole-in-the wall” spots that most tourists would miss.

Quality of Experience
Guides, Drivers and Staff
Transport
Had to arrange for our own transportation for this trip
Cooking Class in the Mayan Community Nuevo Durango: A local feast!
Cooking Class in the Mayan Community Nuevo Durango: A local feast!
Mexico

A good authentic experience with a Mayan family. We ground corn, made masa, and made the tortillas. A lovely guide helped with translation and explanation to enhance our experience.

Quality of Experience
Food
Helping to make the meal
Guides, Drivers and Staff
Transport
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Playa del Carmen (afternoon)
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Playa del Carmen (afternoon)
Playa del Carmen

Beautiful area. Lots of wildlife. Great boating experience.

Quality of Experience
Food
Guides, Drivers and Staff
Fantastic guide and boat driver. They spotted a lot of wildlife
Transport
Thank you!
Thank you!
Mexico
Local specialist: Ana Sofía Lanz

All of our arrangements were done well. We e...
Mexico | Feb 15 - Feb 24, 2026

T
Tom B.
Portland, OR | Reviewed on Feb 25, 2026
All of our arrangements were done well. We enjoyed both the provided tours and exploring on our own. Our guides were very knowledgeable and great people to talk with as well. The drivers for our transfers were also wonderful. I think one thing that will always stay with me is the feeling I got as I climbed the steps at Monte Alban, knowing that those same steps were once walked upon by the Zapotec people very long ago. Read more

All of our arrangements were done well. We enjoyed both the provided tours and exploring on our own. Our guides were very knowledgeable and great people to talk with as well. The drivers for our transfers were also wonderful. I think one thing that will always stay with me is the feeling I got as I climbed the steps at Monte Alban, knowing that those same steps were once walked upon by the Zapotec people very long ago.

Hotel Reviews
Casa González
Mexico City

We have stayed at this hotel twice now, it is always clean, the gardens are beautiful and a pleasure to sit and relax in after a day of exploring. The breakfast they offer is as good as you will find in any of the restaurants nearby.

Authenticity & Character
Like the city itself, it is a mix of newer amenities but, with that old world look and charm.
Location
It is located in an area that is very walkable to many sites in Mexico City.
Staff
The staff is warm and friendly, as well as always being ready to help, rather you need something in your room or a recommendation.
Cleanliness & Comfort
This is. Very clean hotel, they also offer laundry service for a reasonable fee.
Majagua
Oaxaca

It felt like some of the staff was exhausted and overworked. The bar was supposed to be a restaurant too but all we saw was a rudimentary breakfast. Most of the staff were pleasant and helpful, but others, not so much. The facility was quite pleasant looking and most things worked well.

Authenticity & Character
New and modern but I prefer traditional.
Location
Adjacent to a great park with lots going on and one of the best Italian restaurants I’ve been to - Arte Italia.
Staff
Mostly fine.
Cleanliness & Comfort
El Sueño Hotel & Spa
Puebla

The room was clean and nice, but we noticed that the lamps by the bed kept flickering and upon inspection the wiring for them was scary. The restaurant was kind of spendy with a limited offering. The breakfast that came with the room was okay at best, and also very limited.

Authenticity & Character
A bit too much spa like for our taste.
Location
The location was good, near most of what you will want to see in Puebla.
Staff
The staff were wonderful.
Cleanliness & Comfort
Our room was clean and comfortable.
Activity Reviews
Puebla City Tour & Talavera Workshop
Puebla City Tour & Talavera Workshop
Puebla

Bottom line - I’d do it again.

Explore the history and crafts of Oaxaca through Monte Alban, Arrazola, Cuilapam and Coyotepec.
Explore the history and crafts of Oaxaca through Monte Alban, Arrazola, Cuilapam and Coyotepec.
Oaxaca

Fabulous!

Local specialist: Ana Sofía Lanz

The guides provided were certainly of high ca...
Mexico | Jan 28 - Feb 8, 2026

H
Harry(Harcharan) S.
Canada | Reviewed on Feb 09, 2026

The guides provided were certainly of high calibre particularly Fermin at Anthropology museum and victor who took us to Guanajuato.
The highlights were Rosario butterfly sanctuary,
Guanajuato and the Anthropology museum.
The charm of San Miguel was magical too.
The friendly Mexicans and the great food made the trip memorable.

Local specialist: Ana Sofía Lanz

Amazing trip to Yucatan!
Mexico | Jan 14 - Jan 22, 2026

James
James M.
San Jose, CA | Reviewed on Feb 08, 2026
This trip was AMAZING!! Every day was non-stop enjoyment – adventurous explorations of Mayan history & culture, beauty of all kinds, and delicious food.
We had about 9 different guides, and every single one was excellent, sharing lots of info, but always in an interesting way. Carlo, our driver for 3 days, proud Mayan speaking perfect English, was simply amazing, as a driver, assistant, and very knowledgeable ambassador for Mayan culture and people.
Valladolid and the archaeological...
Read more

This trip was AMAZING!! Every day was non-stop enjoyment – adventurous explorations of Mayan history & culture, beauty of all kinds, and delicious food.
We had about 9 different guides, and every single one was excellent, sharing lots of info, but always in an interesting way. Carlo, our driver for 3 days, proud Mayan speaking perfect English, was simply amazing, as a driver, assistant, and very knowledgeable ambassador for Mayan culture and people.
Valladolid and the archaeological wonders of Chichen Itsa, Yaxunah, Ek Balam and Tulum were all fascinating, and the tours of them quite educational. This 77-year-old successfully climbed the 106 steep, narrow steps of Ek Balam's Acropolis, a former royal palace & temple, and the panoramic views of the surrounding jungle from the top were amazing!
Other highlights:
Imagine me comfortably, peacefully floating in the middle of the beautiful Lol-Ha Cenote.
A private boat ride in Rio Lagartos - Las Colorades was a wonderful adventure in nature - flamingos, mangroves, a great variety of birds perched along the shore, and getting up close to a few crocodiles.
Our private "cooking class" in Nuevo Durango was a rich traditional Mayan cultural & gastronomical experience.
Snorkeling at the Caribbean coral reef – enjoying seeing a big ray, several turtles (some getting very close), & lots of beautiful fish.
Being in an underground river surrounded by thousand-year-old stalactites and stalagmites - a fascinating experience.
Enjoying a wondrous variety of tacos and other foods during our food tour in Tulum.
In conclusion, we want to give all the people at kimkim and Rutopia who were involved in our journey High Accolades for a fabulous vacation. Ana Sofia patiently crafted a trip that was rich and full of marvelous activities, in a balanced itinerary that was structured perfectly to be full, but not tire us out in any way. It was full of Mayan culture, history, architectural wonders, natural beauty, fascinating wildlife, vivid colors, delicious food, basically non-stop enjoyment, and fun! The Real Hispano hotel is beaufiful, authentic, and conveniently located in colorful Valladolid. The Piedra Escondida in Tulum is a tropical secluded beach Paradise!
Ana Sofia patiently worked with us, really listened and understood our desires, concerns, and limitations. In a word, she cared about us and about creating an amazing trip for us. When a proposed activity or location wasn’t right, she cheerfully did more research and replaced it, leading to a truly personalized, nearly perfect, amazing trip of a lifetime!
And then there was Luz Maria from Rutopia, our loyal WhatsApp buddy, cheerfully and competently accompanying, supporting, and caring about us every day of the trip. What a gift! – giving us daily information, helping us in so many ways, answering our questions, really hearing our concerns, and fixing “problems” whenever possible. Just being there for us every day. Making sure that Ana Sofia’s beautiful plan was well implemented. Wow.

Hotel Review
Piedra Escondida
Tulum, Quintana Roo

Piedra Escondida in Tulum is Paradise! Hear and see the ocean from your porch. Step off into the powdery white sand of the virtually private secluded cove. See the palm trees swaying. Sit under old thatch umbrellas. Watch the endlessly fascinating waves. Enjoy being in the amazingly warm, beautiful Caribbean. Sit on the porch of the on-site restaurant, savoring wonderful breakfasts, fresh Caribbean seafood, and delicious Yucatan and Italian cuisine. Very helpful and friendly staff. What more could you ask for?

Authenticity & Character
see review
Location
see review
Staff
Cleanliness & Comfort
Local specialist: Ana Sofía Lanz