Mexico Travel Agents

Kimkim has selected the best Mexico travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Mexico who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Mexico
Chat with a local specialist who can help organize your trip.

Charlotte Melun

(19 reviews)
Mexico Travel Agent based in Mérida, Yucata, Mexico
Charlotte specializes in: Mexico city, Yucatan, Chiapas, Oaxaca, Baja California Sur, tailor-made trips, cultural, nature and adventure experiences, customized self-drive itineraries, gastronomy tours.
Recent traveler reviews for Charlotte:
"Charlotte and team provided us with a wonderful itinerary and excellent support throughout our 11-day trip through the Yucatan peninsula." - by Martina, Apr 5, 2026 · see review
"We were very happy with our trip, overall, and the help we got from Charlotte and others." - by Ken, Mar 11, 2026 · see review
"The planning for the trip with Charlotte was exceptional, and for that reason we would use kimkim again in the future." - by Carol, Jan 30, 2026 · see review

Hugo Romero

(15 reviews)
Mexico Travel Agent based in México
Hugo specializes in: Cultural places, immersive experiences, outdoors both adventure and soft experiences, beaching!
Recent traveler reviews for Hugo:
"Hugo put together a great itinerary including some things we would definitely not have considered if we had just planned it ourselves, like the Lucha Libre experience and the "tortilla crawl." - by Michael, Mar 30, 2026 · see review
"Hugo Romero, our incredible travel agent, listened very carefully to our interests and responded quickly as our plans evolved." - by Ann, Mar 3, 2026 · see review
"Hugo did an amazing job!" - by Franz, Jan 18, 2026 · see review

Ana Sofía Lanz

(8 reviews)
Mexico Travel Agent based in Querétaro
Ana Sofía specializes in: Sustainable travel, culture, gastronomy, local tourism and unique experiences!
Hi! I'm proudly Mexican and deeply passionate about helping people discover and fall in love with Mexico—just like I have. I love getting excited with my travelers, as if I were going on the journey with them! My curiosity constantly drives me to explore new experiences, always seeking ways to... read more

Diego Olivares

(6 reviews)
Mexico Travel Agent based in Mexico City
Diego specializes in: Yucatán, Oaxaca, Puerto Escondido, nature, culture, adventure
My name is Diego, I'm Mexican, I live in Mexico City and I'm a local specialist at Rutopía, Kim Kim's local partner agency. I like to travel while generating a positive impact on my country's society and nature. I love creating authentic routes with unique experiences that will bring you... read more

Andrea Gramai

(3 reviews)
Mexico Travel Agent based in Cancun
Andrea specializes in: Sustainable Tourism, Responsible Tourism, Community Tourism, Eco-Tourism, Tourism Management
My name is Andrea and I am happy to take care of your travel plans. I am Italian but Mexican by adoption and I am at your disposal to help you discover this fabulous country, its beaches, its unmissable archaeological sites, its gastronomy and the various local communities we work... read more

Veronica Thomas

(3 reviews)
Mexico Travel Agent based in Tulum
Veronica specializes in: Riviera Maya, Yucatán Peninsula, Chiapas, Guadalajara (Chapala, Ajijic), Baja, Oaxaca
Hi, I’m Veronica Ondine Thomas. I’m half Mexican-American and originally from California. I moved to Mexico in 2016 and have been working in travel since 2019. Based in Tulum, I love creating authentic experiences that connect travelers with local culture, hidden gems, and meaningful adventures.... read more

Javier Herrera

(2 reviews)
Mexico Travel Agent based in Mexico City
Javier specializes in: ENG-DEU-ITA-ESP Spoken
Hi there! I’m Javi, and my adventures have taken me around the globe while working on a cruise ship, allowing me to visit nearly 100 countries. Along the way, I’ve picked up three additional languages beyond my native tongue. With all this travel experience, I can confidently say that Mexico... read more

Trip Reviews for Mexico

The latest reviews by travelers who booked their trip on kimkim
4.6
Based on 199 ratings

We had an amazing trip planned and carried ou...
Mexico | Mar 8 - Mar 14, 2026

W
Wendy W.
Atlanta, GA | Reviewed on Apr 13, 2026
We had an amazing trip planned and carried out by Kimkim to the Yucatan Peninsula, Mexico. Our stay included three nights each in Valladolid and Tulum. Our activities included seeing various Mayan ruins (Ek Balam, Chichen Itza, Coba and Tulum), a boat ride seeing crocodiles and flamingos (our captan Luis was the only one who went far enough out to see the flamingos while we were there, and then we had a delicious lunch at his house prepared by his wife, Malchita, got to play Uno with their... Read more

We had an amazing trip planned and carried out by Kimkim to the Yucatan Peninsula, Mexico. Our stay included three nights each in Valladolid and Tulum. Our activities included seeing various Mayan ruins (Ek Balam, Chichen Itza, Coba and Tulum), a boat ride seeing crocodiles and flamingos (our captan Luis was the only one who went far enough out to see the flamingos while we were there, and then we had a delicious lunch at his house prepared by his wife, Malchita, got to play Uno with their grandson Matias), snorkling with turtles, swimming in 4 different cenotes, cooking lessons on traditional Mayan foods. The hotels we stayed in were local, we enjoyed avoiding the big name companies and got to experience more true Mexico than a room that could be anywhere in the world. The ease of the trip was a blessing, from the planning to the execution. We were met at the airport and then each morning by our driver for the day, who took us to each of our destinations, waited for us, and took us to our next and then back to our hotel. Our amazing drivers included Jesus, Carlo, Francisco, Ivan #1, Ivan #2. I got an update each evening with the next day's plans and identifiation of the driver which made it very straight forward. I would highly recommend Kimkim to anyone travelling and looking for local experiences and low stress vacations.

Hotel Reviews
El Mesón del Marqués
Valladolid

Great room, friendly people, excellent food. Flavor of Mexico.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Piedra Escondida
Tulum, Quintana Roo

Beautiful location with friendly, helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided tour to the AS of Ek Balam
Guided tour to the AS of Ek Balam
Valladolid

Baltazar was an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Jesus was amazing
A pink-ish day at Río Lagartos & Las Coloradas
A pink-ish day at Río Lagartos & Las Coloradas
Mexico

Our captain Luis (Baba) was amazing, took us further out than any of the other boats in order to find the flamingos, then went back to his house for an amazing lunch prepared by his wife Malchita.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling and Sightseeing with Turtles in Akumal
Snorkeling and Sightseeing with Turtles in Akumal
Mexico

It was really amazing to see the turtles. Unfortunately, the seaweed came in a couple days before we got there, so visibility and enjoyment were not as good as they could have been.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Chichén Itzá, Wonder of the Maya World
Visit Chichén Itzá, Wonder of the Maya World
Mexico

Amazing experience. Enjoyed the knowledge of our guide, Ricardo.

Quality of Experience
Guides, Drivers and Staff
Transport
Carlo was an amazing driver and guide. He taught us about the Mayan culture, including helping us learn some basic words.
Visit the archaeological site of Tulum
Visit the archaeological site of Tulum
Mexico

Beautiful. Our guide was acceptable. I think the 4th ruin was a little too much for us. Kids loved seeing some of the animals before we entered the park.

Quality of Experience
Guides, Drivers and Staff
This was the only activity where we had trouble meeting up with our guide. Our driver, Ivan, was very helpful and made calls to get us in the right place.
Transport
Cooking Cochinita Pib with locals at Yaxunáh
Cooking Cochinita Pib with locals at Yaxunáh
Mexico

The food that was cooked was amazing. The experience was brief but enjoyable. The kids enjoyed the "hands on" aspect.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cenotes of Chemuyil
Cenotes of Chemuyil
Mexico

This was by far our family's favorite activity. We were picked up by one of the founding members, Ivan, of the Cenotes of Chemuyil restoration project. We enjoyed hearing about their effort at cleaning up and protecting their community and space of their childhood memories. The bike ride was easy and pleasant, getting to see some of the town along the way. The variety of the cenotes, from cave-like to open, was cool. The water refreshing, the guides friendly. The food at the end of the day was the cherry on top. I would highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Lol Ha cenote in Yaxunah
Visit to Lol Ha cenote in Yaxunah
Mexico

This was our first cenote experience and we really enjoyed it. Fun to explore, cool off, experience something new.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Cobá!
Explore Cobá!
Mexico

Our guide, Sebastian, was friendly and very informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hugo Romero

Driver Ray and guide Francisco were superb, c...
Mexico | Mar 29 - Apr 4, 2026

S
Stephen H.
Boston, MA | Reviewed on Apr 11, 2026

Driver Ray and guide Francisco were superb, could not ask for better.

Local specialist: Hugo Romero

This trip to Mexico was amazing!
Mexico | Mar 27 - Apr 4, 2026

R
Richard W.
Glen Avon, CA | Reviewed on Apr 09, 2026
This trip to Mexico was amazing! The ruins were fascinating and the beaches and lagoons were spectacular! The staff at Rancho Encantado in Bacalar were particularly friendly and helpful. They were great at helping us get transportation when we needed it and helped us plan our day to make our son’s birthday a wonderful day! Our favorite parts of the trip were floating in the Sian Ka’an and going to see the ruins in Calakmul. Being so far out in the rainforest. Seeing monkeys swing from the... Read more

This trip to Mexico was amazing! The ruins were fascinating and the beaches and lagoons were spectacular! The staff at Rancho Encantado in Bacalar were particularly friendly and helpful. They were great at helping us get transportation when we needed it and helped us plan our day to make our son’s birthday a wonderful day!

Our favorite parts of the trip were floating in the Sian Ka’an and going to see the ruins in Calakmul. Being so far out in the rainforest. Seeing monkeys swing from the trees, and climbing up the ruins to see the amazing views from above is something we will never forget! My one critique is that a couple of the activities that we had planned on the itinerary were not what was described for us. We were put in a large group tour to Chichén itza when we were told it would just be a small group tour and it felt very rushed that whole day. Other than a couple discrepancies like that between the itinerary and what really happened, the trip went smoothly and kimkim did a great job helping us plan it. Thank you kimkim!

Local specialist: Veronica Thomas
Veronica
Veronica Thomas
Local specialist in Tulum | Replied on Apr 09, 2026
Hi Richard, Thank you so much for taking the time to share this — it really means a lot! 😊 I’m so happy to hear that you, Angie, Ava, Emmy, Michael, and Mylie had such a memorable trip. It sounds like you experienced some truly special moments — floating through Sian Ka’an Biosphere Reserve, exploring the ruins of Calakmul deep in the rainforest, and celebrating your son’s birthday in Bacalar. I’m especially glad the team at Rancho Encantado helped make that day extra special. Those jungle... Read more

Hi Richard,

Thank you so much for taking the time to share this — it really means a lot! 😊 I’m so happy to hear that you, Angie, Ava, Emmy, Michael, and Mylie had such a memorable trip.

It sounds like you experienced some truly special moments — floating through Sian Ka’an Biosphere Reserve, exploring the ruins of Calakmul deep in the rainforest, and celebrating your son’s birthday in Bacalar. I’m especially glad the team at Rancho Encantado helped make that day extra special. Those jungle moments with the monkeys and the views from the temples really are unforgettable!

I also truly appreciate you mentioning the discrepancy with the Chichén Itzá tour. Thank you for pointing that out — feedback like this helps us follow up with our partners and make sure future travelers receive exactly the experience that was planned.

It was such a pleasure helping your family plan this adventure, and I hope Mexico welcomes you all back again someday! 🌴

Warmly,
Veronica

Great local experiences!
Mexico | Mar 25 - Apr 4, 2026

Martina
Martina D.
Brooklyn, NY | Reviewed on Apr 05, 2026
Charlotte and team provided us with a wonderful itinerary and excellent support throughout our 11-day trip through the Yucatan peninsula. The highlights for our family of four (including two teenagers) were the group bike tour in Chemuyil (with a wonderful guide, stopping at three amazing cenotes), the tour of the Sian Ka'an nature reserve (also with an excellent guide; we especially enjoyed floating down the river through the mangroves), and the visit to the village of Yaxuna where locals... Read more

Charlotte and team provided us with a wonderful itinerary and excellent support throughout our 11-day trip through the Yucatan peninsula. The highlights for our family of four (including two teenagers) were the group bike tour in Chemuyil (with a wonderful guide, stopping at three amazing cenotes), the tour of the Sian Ka'an nature reserve (also with an excellent guide; we especially enjoyed floating down the river through the mangroves), and the visit to the village of Yaxuna where locals showed us how they are making a living and cooked the most delicious meal for us (and let us swim in their beautiful cenote). Seeing the Mayan ruins in Tulum, Chichen Itza and Ek Balam was great, too. Two relaxing days on the beach in Holbox added the perfect ending to an unforgettable trip. KimKim and their local specialist, Mexplorer, impressed us with excellent hotel choices and community-based tours supporting the local people and sustainable development. We would definitely book another trip with KimKim!

Hotel Reviews
Villa Pescadores Tulum
Tulum

Beautiful hotel in a nature reserve, very quiet, with a nice little beach. Great breakfast by the seaside, and an amazing outdoor yoga space. The pool is much smaller than it looks in the pictures though. And access to the nature reserve, for this and many other hotels, is a bit complicated, with guards stopping you every time you enter coming from the city, searching your car for any plastic and asking you to pay the daily fee. The small hassle is well worth it though. Once you are in, it's lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Mesón del Marqués
Valladolid

Excellent hotel in the city center. Comfortable rooms, nice pool, and beautiful restaurant, including a rooftop. Parking was free and easy. Highly recommend going to the Zaci cenote, which is just a 5-10 minutes walk from the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villas Flamingos
Quintana Roo

Beautiful hotel on the beach. The rooms were very comfortable, and the views amazing. Only complaint would be that, due to the rain, large puddles of still, murky water formed between the hotel area and the beach, making beach access a bit difficult and unsightly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tulum Cenote Bike Tour
Tulum Cenote Bike Tour
Tulum

Absolutely loved this group bike tour to three cenotes! Oswaldo, our guide, was outstanding, and the three cenotes each were different (one fully covered, one half covered, one open). We learned a lot, and had fun swimming, diving and following our guide through tight passages in the caves and taking photos underwater. Also very much enjoyed the delicious lunch the local ladies cooked for us at the end.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat tour in the Natural Reserve of Sian Ka'an
Boat tour in the Natural Reserve of Sian Ka'an
Mexico

Wonderful nature experience! Our guide, Manuel, was outstanding at managing our group of about 12 people from various countries. Beautiful boat ride through the mangroves, with lots of bird sightings, and some manatees. Highlight was floating/swimming down a river, being pulled by the current, through the mangrove forest. The tour started with breakfast and ended with lunch at the community center, which was a nice way to get to know the other people in the group.

Quality of Experience
Guides, Drivers and Staff
Transport
Punta Laguna
Punta Laguna
Mexico

Very local experience in a town of about 250 people. Saw spider monkeys, walked through a forest, zip-lined over a lagoon, canoed across the water, and descended into a very deep, dark cenote. Our guide, Julio, was knowledgeable and spoke English. Had a delicious lunch at the local restaurant after. Not as exciting as other tours we did but well worth a visit if you are interested in small-scale, sustainable tourism run by local people.

Quality of Experience
Guides, Drivers and Staff
Transport
Yaxunah Mayan village
Yaxunah Mayan village
Mexico

Loved spending the day with the local community in Yaxunah! Everything was in Spanish - from the cooking, to visiting the herb garden, to learning how to make hammocks, watching the men craft jewelry from bull horns, and visiting the local Mayan ruins. The food they cooked for us was incredible, and the cenote we swam in beautiful!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat tour in the natural reserve of Rio Lagartos
Boat tour in the natural reserve of Rio Lagartos
Mexico

Beautiful nature reserve, but not as memorable an experience as Sian Ka'an for instance. The tour was in Spanish only, by the boat driver. Saw amazing birds, including pink flamingos (from afar) - and three crocodiles very close up! Las Coloradas were more brown than pink, but still interesting to see. The Mayan bath (fango mud) at the end was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Melun

Real flavor of Mexico City
Mexico | Mar 9 - Mar 14, 2026

Michael
Michael G.
Manhattan, NY | Reviewed on Mar 30, 2026
We had a great time. The trip gave us a true flavor of the city, the neighborhoods, history and the food. Oh the food! Hugo put together a great itinerary including some things we would definitely not have considered if we had just planned it ourselves, like the Lucha Libre experience and the "tortilla crawl." Read more

We had a great time. The trip gave us a true flavor of the city, the neighborhoods, history and the food. Oh the food! Hugo put together a great itinerary including some things we would definitely not have considered if we had just planned it ourselves, like the Lucha Libre experience and the "tortilla crawl."

Hotel Review
Andaz Mexico City Condesa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discovering Teotihuacán by bike, a unique archaeological experience
Discovering Teotihuacán by bike, a unique archaeological experience
Mexico City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
La Lucha Libre! An authentic México City Experience.
La Lucha Libre! An authentic México City Experience.
Mexico City
Quality of Experience
Guides, Drivers and Staff
Local specialist: Hugo Romero