Mexico Travel Agents

Cannot recommend the kimkim platform and the team at Rutopia (the travel agent we were connected with) enough. We're a family of four after a customised tour of Mexico (Oaxaca, Puebla and CDMX) that don't have Spanish so was important that we would have support while we were away. This is exactly what we received.
From the initial response to my enquiry from Rene at Rutopia via kimkim that was within 24-48 hours (as compared to another travel company we have used before for South America... read more

Cannot recommend the kimkim platform and the team at Rutopia (the travel agent we were connected with) enough. We're a family of four after a customised tour of Mexico (Oaxaca, Puebla and CDMX) that don't have Spanish so was important that we would have support while we were away. This is exactly what we received.
From the initial response to my enquiry from Rene at Rutopia via kimkim that was within 24-48 hours (as compared to another travel company we have used before for South America that said it would take them 6 weeks to have someone contact me about customised tour) to the thorough planning with me and advice through to the support we received from Lisbeth while we were "on tour" was amazing. Thank you for making our trip a safe and memorable one that was stress free.

We had a fabulous time with a wonderfully planned trip that exceeded our expectations. It was well paced, varied and covered things of interest for all the family. Would highly recommend. read more

We had a fabulous time with a wonderfully planned trip that exceeded our expectations. It was well paced, varied and covered things of interest for all the family. Would highly recommend.

Hotel Reviews

Casa Don Diego

Tulum

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Jacinta Guest House

Del Carmen, Coyoacán, Ciudad de México

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Mesón del Marqués

Valladolid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Balam

Merida

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sheets were dirty, air conditioning did not work, lock on door did not stop strangers entering the room, safe locked our passports inside.

Histórico Central Mexico City

Mexico City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Coba and the sacred Mayan roads.

Mexico

Great cycling around a breathtaking area.

Quality of Experience

Guides, Drivers and Staff

Transport

Float in the Muyil Sian Ka´an Biosphere Reserve

Mexico

Absolutely wonderful experience of an amazing part of the world - relaxing, informative and unique

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Look for spider monkeys while boating around Punta Laguna

Nuevo Durango

Fabulously varied experience within a short space of time.

Quality of Experience

Guides, Drivers and Staff

Transport

Río Secreto: The Mayan Underworld

Cancún

Great experience in a very popular attraction. Our only disappointment was not being able to take photographs and having to buy exorbitantly priced commercial ones.

Quality of Experience

Guides, Drivers and Staff

Transport

History, Culture & Gastronomy in Mexico City

Mexico City

We did not see most of the things that were promised in this tour and ended up doing it ourselves on our spare day. The guide told us things that we found out were not true. There was no guide to the gastronomy of Mexico City and we were not taking on a walking tour of the main part of the city.

Quality of Experience

Go to the sites that were advertised

Guides, Drivers and Staff

Understand the itinerary that was planned

Transport

Float the Canals of Xochimilco in a Wooden Trajinera

Mexico City

It was great to see Xochimilco but the guide added very little to the experience.

Quality of Experience

Guides, Drivers and Staff

Knowledge about what we were seeing

Transport

Biking on Teotihuacán "The city of the gods"

Mexico City

Wonderful authentic experience, getting to see an amazing site from a different perspective

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Frida Kahlo House

Mexico City

This was very crowded, photographs were not allowed and we had little time here as our guide did not turn up so we had to rush through in 20 minutes. As guides are not permitted in the house and he had little knowledge of Frida Kahlo the guide did not add much to the experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Boat Ride in the Río Lagartos Reserve

Mexico

Fabulous experience in an amazing part of the world.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Chichén Itzá, Wonder of the Maya World

Mexico

Quality of Experience

Guides, Drivers and Staff

Transport

Immerse Yourself in the Peaceful Yokdzonot Cenote

Mexico

The cenotes we went to were so breathtaking and amazing to swim in. They were some of the highlights of our trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

City Tour of Merida: The White City

Mérida

Great local knowledge, well paced and highly enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

Eco Center & Traditional Mayan Meal

Mexico

Amazing experience, one of the highlights of our trip

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a great time on our Easter Holiday trip to Mexico. Lizbeth, with Rutopia, was very nice and kept us informed and was available to answer any questions we had along the way. Our driver in Valladolid was Carlo, he was great, even suggesting an additional Cenote that was not on the original itinerary, he was not just a driver, he was a guide. In Sian Ka'an we had a guide named Omar (not to be confused with our driver to and from the airport, who was also named Omar). Omar, the Sian Ka'an... read more

We had a great time on our Easter Holiday trip to Mexico. Lizbeth, with Rutopia, was very nice and kept us informed and was available to answer any questions we had along the way. Our driver in Valladolid was Carlo, he was great, even suggesting an additional Cenote that was not on the original itinerary, he was not just a driver, he was a guide. In Sian Ka'an we had a guide named Omar (not to be confused with our driver to and from the airport, who was also named Omar). Omar, the Sian Ka'an guide, was really great, very knowledgeable and accommodating. We liked the Le Muuch Hotel in Valladolid, good location, comfortable room, nice common areas and friendly staff. Chichen Itza was amazing, but we wish we had an earlier arrival time to beat the crowds, because it was very very crowded. The Yokdzonot Cenote was wonderful, cool clear water and a peaceful break after the heat and crowds at Chichen Itza. I got sick on Saturday morning and we had to delay our departure from Valladolid, so what was probably a cooking class turned into just lunch that was served to us, but it was a very nice lunch in the home of a local family. We didn't care for Tulum very much. The archeological site was okay, but it was overly crowded, entry was confusing, everything was very overpriced, and the tour was too short. The beach strip where we stayed was crazy crowded, with a single narrow road packed with cars, buses, scooters, bikes and pedestrians, it was not the small laid back beach town I was expecting. Utilities must be hard to come by, because the businesses ran on generator power, which was loud and smelly, water was trucked in, so it was at a premium everywhere. When I asked where I could get drinking water to refill my water bottles at the hotel they just shrugged and said I could buy water at the restaurant or a nearby shop, since the small water cooler at the front desk always seemed to be empty. The staff at the Hip Hotel were nice and our room was also very nice. I think the beach is usually very nice, although when we were there is was full of fishy smelling seaweed so we did not go swimming in the ocean water. The thing we liked best about Tulum was our day in Sian Ka'an, which was really beautiful. The archeological site there was quiet and secluded in the jungle. The boat ride and float trip were wonderful. The lagoon water there was amazingly clear, cool and beautiful. I would highly recommend that activity to anyone. The only thing we didn't like was that transportation was shared, which is fine, except it was shared by people who were participating in different activities there than we were, so once our tour was over we had to wait almost two hours for the other group to finish before we could be transported back to the hotel. Overall, great trip! We would recommend Chichen Itza, the cenotes and Sian Ka'an to anyone! I would not recommend Tulum to anyone.

Activity Review

Visit Chichén Itzá, Wonder of the Maya World

Mexico

Quality of Experience

Guides, Drivers and Staff

Transport

Ana from Mexico a pié was our best guide overall but Adrian (on the food tour), Guadalupe in Puebla, and Alan in the mole poblano class were all very good. Ximena was always just a WhatsApp text away and very helpful. All in all we had a great time on this tour and would highly recommend it.

Jorge was great to work with and he did a wonderful job in understanding what we were looking for and planning accordingly. The trip was amazing. Each guide we had was incredibly knowledgeable, friendly and fun and showed us places we would never have discovered on our own. We had a wonderful outing in Teotitlán, hiking, bird watching and visiting a weaving family and having a wonderful lunch with them. We visited the paradisiacal Apoala with its blue lagoon and waterfalls , horse riding to... read more

Jorge was great to work with and he did a wonderful job in understanding what we were looking for and planning accordingly. The trip was amazing. Each guide we had was incredibly knowledgeable, friendly and fun and showed us places we would never have discovered on our own. We had a wonderful outing in Teotitlán, hiking, bird watching and visiting a weaving family and having a wonderful lunch with them. We visited the paradisiacal Apoala with its blue lagoon and waterfalls , horse riding to the Dinosaur tracks was stunning and discovering Puebla City and Cholula and learning about the history, culture and beautiful churches was fascinating . It was a full five days filled with interactions, visits and sites we will never forget.

Hotel Reviews

La Catrina de Alcalá

Very clean, friendly staff and quiet.

Authenticity & Character

Staff

Cleanliness & Comfort

Casa Cantarranas

Tehuacan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Pepe Puebla

Puebla

Great room and amazing bathroom. Clean, friendly and perfect location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hike and tour of the handicraft village of Teotitlán

Oaxaca

Margaux was an amazing guide and person. So much know and able to point out bursa to us we would never have seen. We did a wonderful hike and had lunch with a weaving family learning about weaving. We also visited a candle making workshop and the village of Teotitlán . It was the perfect day.

Quality of Experience

Food

Guides, Drivers and Staff

Margaux was so knowledgeable, flexible, relaxed and fun

Transport

Hike and swim in Santiago Apoala

Oaxaca

Such a beautiful paradise

Quality of Experience

Guides, Drivers and Staff

Our guide was great. A joy to be with and very flexible, interesting and knowledgeable

Transport

In the Footsteps of Dinosaurs in San Juan Raya

Mexico

Quite a long horse ride down to the area with the dinosaur tracks . Fascinating to hear all about the history and geology. The guides were wonderful and very knowledgeable

Quality of Experience

Scenery, history,

Guides, Drivers and Staff

Transport

Puebla City Tour & Talavera History

Mexico

We were fascinated to visit Puebla and discover what a great city it is. The cathedral, the library , multiple churches, candy street and pottery. All amazing. Maria was lovely and very knowledgeable

Quality of Experience

Guides, Drivers and Staff

Transport

Discover the Magical town of Cholula

Mexico

It was wonderful discovering the churches here, especially the one coated in ceramics and fascinating to learn about the pyramids underneath the main church

Quality of Experience

Guides, Drivers and Staff

The guide was full of energy and knowledge and great fun. The driver was fantastic.

Transport

Very comfortable and friendly driver - Miguel