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we were very happy with how smoothly everythi... · Mexico - Mar 7 - Mar 15, 2022
we were very happy with how smoothly everything went. fair amount of moving us from place to place and all went perfectly . hotels were great and in wonderful locations. thanks to everyone involved read more
But Jennifer was not our local contact but ce... · Mexico - Mar 7 - Mar 16, 2022
But Jennifer was not our local contact but certainly put together an excellent itinerary read more
Enjoyed using Rutopia (Marisol and Melina) to... · Mexico - Dec 28 - Jan 3, 2023
Enjoyed using Rutopia (Marisol and Melina) to plan my trip to Mexico. Marisol helped me figure out the best options fand booked everything. Melina was my in country support. Rutopia (the company through Kim Kim) is great and would highly recommend it to anyone who wants to take the burden out of vacation planning. My son and I truly enjoyed the trip knowing everything was taken care of and we just had to have fun. Thanks! read more
Great vacation and unforgettable memories of Mexico · Mexico - Mar 26 - Apr 9, 2022
We had several different guides.
Most memorable was Enrique and his walking and biking tour in Teotihuacan.
Nicolas and the food tour including Mezcal tasting in Mexico City.
Manuel in Chichen Itza and Vincente and Cesar in Tulum and Cenote.
Also very memorable was Rio Secreto.
Overall it was an amazing vacation which had everything, culture, history, food, nature and relaxation. And thanks to the organisation and our provided local contact Melina we hadn't had to worry about anything, so we... read more
Awesome trip to Mexico · Mexico - Mar 26 - Apr 9, 2022
Melina, our local contact was very nice and always available for our needs. All our guided tours were well selected, punctual and unforgetable. read more
A perfect trip to Mexico · Mexico - Apr 2 - Apr 8, 2022
Tom and I knew we wanted to go to Mexico. We knew we wanted a little bit of culture, some wildlife, and maybe a splash in the ocean. That's it.
With the vague and minimal information we gave them, Jorge and KimKim were able to put together a perfect trip for us. We had a flawless itinerary. It's so clear that KimKim really cares about the communities (animals and humans) in Mexico. Everything we did and everywhere we stayed felt like they were helping us experience Mexico as authentically... read more
Review of our trip to MexicoMexico City · Mexico - Dec 15 - Dec 24, 2021
Review of our trip to Mexico
We found everything to be well organized.
Our guide Demi was very knowledgeable, flexible, helpful and polite.
The hotel was clean, staff was attentive and the location was conveniently, centrally located.
We appreciated the option to have private transfers to all our destinations.
The place was beautiful! It was exactly what we were looking for: a lovely little town away from the big... read more
Tulum and Holbox · Mexico - Nov 28 - Dec 4, 2021
Overall, our Mexico trip was amazing and I was very happy with our accommodations and planned activities. All of our guides were great, but a special shout-out to our guide Manuel who took us through the Sian Ka'an Biosphere Reserve. He went way above and beyond and his passion for his work really showed. Other highlights of the trip were Chichen Itza, a cooking class in Tulum, and everything about Holbox Island. Our local assistant, Leslie Perez was very responsive and helpful. We did have a... read more
Our 5 days tour package to the Mexico City wa... · Mexico - Nov 24 - Nov 28, 2021
Our 5 days tour package to the Mexico City was put together by KimKim's team. Leslie from Rutopia, a travel specialist, helped put together this package. She was in close contact with me throughout this process until the package was finalized. We never had been to the Mexico City before, so wondering how the package would be prior to our travel.
We were picked up from the airport by a private driver to our hotel Sofitel located at Reforma, which is indeed a beautiful luxury hotel. Our tour... read more
It was OK · Mexico - Nov 9 - Nov 13, 2021
The trip overall was good but not the greatest. There were so many things we missed doing and other things that we struggled with. To start with, the hotels we were booked at were not what you would expect out of a vacation. Our first hotel had cold water and was smelly in an awful way. Our last hotel was good but the water was cold and salty. I ended up being itchy and my legs had a ton of rashes I am curing until now. Additionally, we were not told about the fees we need to pay to our... read more
This was my second trip organised via KimKim.... · Mexico - Nov 3 - Nov 7, 2020
This was my second trip organised via KimKim. Again, I cannot fault the service. Always very responsive and helpful. Thank you so much for your help.
We had an amazing honeymoon thanks to kimkim ... · Mexico - Jul 11 - Jul 20, 2021
We had an amazing honeymoon thanks to kimkim & Jorge.
Initially I had just contacted them to get some ideas about my trip, but I ended up booking our trip to Mexico with kimkim, after a lot of back-and-forth planning with Jorge. We wanted to visit and see both cultural/historical/gastronomical/vacation places in Mexico and our trip made that happen.
Our hotels were excellent. Our drivers and guides were always on time. The activities were fun and informative. Couldn't ask for more. We did... read more
A dream vacation in México · Mexico - Jul 2 - Jul 9, 2021
My husband and I had the best vacation of our lives while visiting Oaxaca, Mérida, Valladolid and Puerto Morelos in México. Vanessa helped us tailor the trip and then Marisol coordinated the final details. Anita, from Rutopía, was always responsive to our questions and concerns while we were in México.
In Oaxaca, Alex, our guide from Etnoturismo, made sure we fell in love with that city. And we did indeed. The colors, the food, the people are just amazing and have a special place in our... read more
Cancun Vacation · Mexico - Feb 16 - Feb 21, 2020
Melina and Sibila were excellent. They answered all my questions promptly and spent time with me to plan out activities. Melina was also very responsive during the week while I was on vacation as we made some adjustments to the itinerary. Overall, I was very satisfied.
The Mexican Eco company, Totonal, that Kim K... · Mexico - Jan 8 - Jan 17, 2020
The Mexican Eco company, Totonal, that Kim Kim uses in México is excellent. As a solo female traveller, I was very pleased with the custom itinerary planned for me by Sibila. All of my requests were fulfilled, from urban tours and decent, clean hotels in CDMX to horseback riding, hikes and cooking lessons in beautiful Guanajuato. All drivers and guides were professional , knowledgable and arrived on time. I was very reassured by Melina from Totonal, a warm and and very diligent... read more
Super easy way to plan a great trip · Mexico - Dec 21 - Jan 2, 2020
Jorge and Melina did a great job and I was very happy with my trip. On very short notice during the high season, Jorge put together a perfect itinerary. I hate to plan and Jorge took all the work out of it. He put together a good balance of the big, can’t miss sites and activities that were a little more off the beaten track. Jorge helpfully worked with me to adjust the itinerary to meet my interests, and in hindsight, I only wish I had gotten more involved. Every tour they arranged was fun... read more
Mayan Site Tour in Yucatan Penninsula · Mexico - Dec 26 - Jan 3, 2020
Totonal Viajes (KimKim's Mexican partner for this tour) did an outstanding job with the arrangement and execution of a 9 day tour of Mayan sites in the Yucatan peninsula. We provided Totonal with the general parameters of the trip we wanted and they suggested an itinerary. After our approval, they set up the hotels, transportation within Mexico, and site tours. The hotels were good quality, and all of the drivers and tour guides showed up on time. We were very impressed with the quality of... read more
Our Greece experience was amazing. · Mexico - Dec 29 - Jan 3, 2020
Our Greece experience was amazing. Our Mexico experience with KimKim was disappointing at best!
We paid $10k for our second KimKim tour. Greece as stated early was amazing. Mexico was an embarrassment for KimKim and a bad experience for our family.
The agent planned a terrible hotel for a family. We were subjected to two full days and nights (6 am) of night club music blasting our room. We were Blamed for shortcomings by transport company and the agent planned nice experiences at the furthest points from our hotel.
Mexico City, Morelia and Monarchs! · Mexico - Dec 4 - Dec 14, 2019
Both Sibila and Melina with Totonal were very helpful in putting together an excellent trip based on our interests. Aldo Flores picked us promptly at the airport, making the transition to the hotel very easy! Our tour of three interesting architectural sites in Mexico City one day with Pablo Yuichi gave us an opportunity to see various parts of the city, and eat a delicious lunch in the market of Coyoacan. Pablo is a wealth of information on many topics, and an excellent driver in heavy,... read more
See beautiful architecture and Mayan culture · Mexico - Sep 17 - Sep 25, 2019
The team is very responsive and really listen to your requirement and tried to accommodate your demand . The response time is quick . When arrived in Mexico , the responsible person kept close contact to ensure things are on the correct track . The itinerary planned just fit our requirement .
It had included both the colorful culture and history of the country . Even with a last minute request to book a restaurant , the agent is willing and try her best to arrange for us ,
Mexico2019 Rev1 · Mexico - Jul 20 - Aug 6, 2019
Our family of four just completed an extraordinary 16-day trip through Mexico, which included stops in Mexico City, San Miguel de Allende, Guanajuato, Tulum, Valladolid, and Holbox Island. This was a truly unforgettable trip. KimKim connected us with Mexico experts, Sibila and Jorge, from Totonal Viajes and they took care of all the details; planning our itinerary, transportation, and activities. From day one, they asked about us to learn how we like to travel, where we wanted to visit, and... read more
Mexico · Mexico - May 24 - Jun 2, 2019
This was a tremendous trip! I can’t say enough about the entire team. From the very first step, Sibila was knowledgeable, friendly and more then helpful throughout the pre-planning pre-booking phase. She helped coordinate a trip that exceeded every expectation. She responded immediately to every question, and concern that I had. The trip was planned expertly and we were able to see and do things that we will remember for a lifetime. We had local guides that spoke impeccable English, and... read more
Mexico - food tour in colonial towns and Oaxaca · Mexico - Mar 30 - Apr 7, 2019
Wonderful trip to Mexico visiting Mexico City, Puebla and Oaxaca. Perfectly organised by Jorge who arranged a fantastic itinerary based around Mexican gastronomy. Lovely hotels, excellent guides and everything worked very smoothly. Highly recommend Jorge to plan a memorable holiday in Mexico!
tours · Mexico - Feb 7 - Feb 7, 2019
Our Ednza tour with Juan was great,he was very informative,friendly,and went out of his way to take lots of group pictures for us too!...It was beautiful, and I would defiantly recommend this guided tour....Great Job!!!! Tom
Teotihuacan - Mexico City - Basilica of our lady of Guadalupe · Mexico - Jan 29 - Feb 1, 2019
Jorge organised the trip for us, and Demi was our guide for the Mexico City. First day we decided to go to the Teotihuacan and Basilica de Santa Maria de Guadalupe and on the second day wandering in the city. We liked pyramids in Teotihuacan the most. Demi explained everything and also he knows english so that was a bonus. Even we got stucked in the traffic jam Our driver Eric and guide Demi were very calm and easy going. Would recommend them also to the others!
Mexico in January · Mexico - Jan 4 - Jan 19, 2019
We contacted Kimkim last year to arrange a locally organised trip. From the beginnin* excellent communication and we were put into contact with Jorge Reyna bested at Totonal. Jorge was fantastic. He listened to our requests whilst bringing his own experience of travelling in Mexico. Arrival in Me I o city was perfect; met on time and transferred to the lovely central zocalo central hotel. Pablo Yuichi was our guide and was very knowledgeable, very friendly and worked very hard to maximise... read more
Mexico - Justine · Mexico - Jan 7 - Jan 18, 2019
Really enjoyed my trip with KimKim and would highly recommend.
Usually I would plan my own holidays and research everywhere, but with my Mexico trip I didn’t have this luxury. I trusted kimkim and they were fantastic. Not only did they plan me an awesome trip within my budget, but they were also available 24/7 for support which was really helpful!
Thanks so much to the team.
Family trip to Oaxaca · Mexico - Dec 23 - Jan 3, 2019
Everyghing that KimKim helped coordinate, including guides, was excellent. Jorge, our KimKim agent really helped make this a perfect family vacation.
Family Christmas · Mexico - Dec 24 - Dec 31, 2018
We booked a week long trip to San Miguel de Allende and Guanajuato through Totonal Viajes (via KimKim) and were so pleased with the attention to detail and positive experience throughout -- from our friendly airport transfer to our exclusive tours with Maria in San Miguel de Allende, and with Susana and Antonio in Guanajuato.
Jorge, our agent, did a wonderful job of accommodating our group during a very busy travel time. Our hotels were perfectly located, and our local experiences were all... read more
Family Christmas · Mexico - Dec 24 - Dec 31, 2018
We have just returned from an amazing trip to Mexico that Jorge had planned for us. We were met at the Leon airport by a very friendly driver - Christian - and soon learned that every single person that the agency has assigned to us is just as nice. Our hotel in San Miguel was comfortable and centrally located and the tours that Maria gave us were informative and most enjoyable. We enjoyed visiting churches, monuments, and the Mercado without being pushed in any way. Being a great host, she... read more
Mexico december 2018 · Mexico - Dec 7 - Dec 15, 2018
Thank you Jorge for organising a wonderful trip over 3 cities in Mexico. Mexico City was vibrant and active. Puebla was more historic and the central area full of character, artists, pottery and candy! Great to wander around and enjoy. Similarly the days spent in Oaxaca further south were so enjoyable, wandering around the historic centre. Whilst the Sun and Moon temples at Teotihuacan were amazing, the pyramids at Monte Alban I think outshone them! The guides we had in each area were excellent - knowledgable, friendly and so helpful. We want to come back!
Mexico City · Mexico - Oct 26 - Oct 29, 2018
Jorge turned around a complete tour with under 24hrs notice. The tours were informative with great guides and delivered exactly what we asked for. Thanks!
Mexico/Cuba/Central America · Mexico - Aug 26 - Sep 2, 2018
My nephew and I especially enjoyed the guide Miguel who took us to Teotihuacan pyramids and other places near Mexico City and Alex in Oaxaca who took us on a tour of the Santo Domingo Church and museum as well as Monte Alban for their knowledge of the archaeological digs as well as ancient Indian history. Chef Carla was also great at providing us information about the local produce market and teaching us how to cook traditional Oaxacan food while allowing us to be quite interactive in the preparation of the food.
Maya Ruins, Culture, Beaches · Mexico - Aug 5 - Aug 11, 2018
I’m a solo traveler and I chose to get a trip in Mexico by myself. Laetitia is the girl that assisted me during the planning of the trip and we kept in touch all the time, before and during my trip. She has been really detailed in everything and she always made sure that everything was fine. Always available for every problem and doubt I had. Once there’s been a little mistake and the company after having fixed it, they made me find in the hotel a little gift from them. I really recommend... read more
break · Mexico - Jul 19 - Jul 23, 2018
Everything went perfect.
Very impressed with their professional work.