Kimkim Trip Reviews for Mexico
Stress free travel To Mexico
Mexico
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May 5 - May 14, 2023
Cannot recommend the kimkim platform and the team at Rutopia (the travel agent we were connected with) enough. We're a family of four after a customised tour of Mexico (Oaxaca, Puebla and CDMX) that don't have Spanish so was important that we would have support while we were away. This is exactly what we received.
From the initial response to my enquiry from Rene at Rutopia via kimkim that was within 24-48 hours (as compared to another travel company we have used before for South America... read more

Hi Jenny!
I'm so glad you had a memorable and stress-free time in Mexico!
Thanks for mentioning the work we do, we have a great team that allows us to give quick and thorough responses that support travelers from the planning all the way to the moment you head back home, even if Spanish is not a strong suit (I'm sure you had plenty of practice while being here).
On behalf of the Rutopia team and KimKim, we look forward to having you and the family again!
Fabulous Mexican holiday
Mexico
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Jan 11 - Jan 22, 2023
We had a fabulous time with a wonderfully planned trip that exceeded our expectations. It was well paced, varied and covered things of interest for all the family. Would highly recommend. read more
We had a great time on our Easter Holiday trip
Mexico
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Apr 6 - Apr 11, 2023
We had a great time on our Easter Holiday trip to Mexico. Lizbeth, with Rutopia, was very nice and kept us informed and was available to answer any questions we had along the way. Our driver in Valladolid was Carlo, he was great, even suggesting an additional Cenote that was not on the original itinerary, he was not just a driver, he was a guide. In Sian Ka'an we had a guide named Omar (not to be confused with our driver to and from the airport, who was also named Omar). Omar, the Sian Ka'an... read more

Dear Heather,
I appreciate a lot that you took some time to write your feedback - thank you very much!
I am happy that you especially enjoyed the tours with our guides Carlo & Omar- this proves us right to exclusively work with local guides that are committed to a high quality service.
I wish you all the best and I hope that you will visit Mexico again soon!
Isa
10 days in Mexico City and Puebla
Mexico
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Mar 14 - Mar 24, 2023

Ana from Mexico a pié was our best guide overall but Adrian (on the food tour), Guadalupe in Puebla, and Alan in the mole poblano class were all very good. Ximena was always just a WhatsApp text away and very helpful. All in all we had a great time on this tour and would highly recommend it.

Hello Cary!
We are all so glad to read tha Lt you had a great time and were able to take some fantastic pics!
I'll make sure Ana and Alan receive your comments, it is always great to work with people passionated about our culture!
See you soon!
Rene
Mexico discovered thanks to Jorge and the amazing guides
Mexico
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Mar 19 - Mar 24, 2023

Jorge was great to work with and he did a wonderful job in understanding what we were looking for and planning accordingly. The trip was amazing. Each guide we had was incredibly knowledgeable, friendly and fun and showed us places we would never have discovered on our own. We had a wonderful outing in Teotitlán, hiking, bird watching and visiting a weaving family and having a wonderful lunch with them. We visited the paradisiacal Apoala with its blue lagoon and waterfalls , horse riding to... read more
Kimkim did a great job of helping us put together a trip in short order - I removed a tour to leave a little time for relaxing on Holbox and was glad I did.
Mexico
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Feb 27 - Mar 8, 2023

Kimkim did a great job of helping us put together a trip in a rather short window. Highlights included Hotel B on Cozumel, but do not get the Jungle Room - it is well worth the upgrade to get ocean side; then to Nojoch Keej where Manuel showed us around (we enjoyed him very much); then Ek Balam and Valladolid, and a few days to chill on Holbox. Chichen Itza is a must-see, but Ek Balam is more fun and we were able to see both in one day, along with a cenote' and get a little more time at... read more
Oaxaca and CDMX
Mexico
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Mar 11 - Mar 18, 2023
We really liked Anna and Leonadro. ( I did not go to Monte Alban < weloved staying at Parador San Miguel, Modrian and Hotel Maria Cristina. Lizbeth and Rena were very helpful

Hello Kenna!
We are so glad that you had a good time in Mexico! I'll make sure the hotels know that you loved your stay and we will look forward to assist in your next visit!
Rene
Great trip - very well done. We especially ...
Mexico
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Mar 12 - Mar 16, 2023

Great trip - very well done. We especially enjoyed Sian Ka'an and our tour guide Memo! Beautiful city and wonderful breakfast

Dear Kimberly,
Thank you very much for your feedback! I am happy that you enjoyed your time in Tulum :)
I wish you all the best and I hope that you will visit Mexico again soon!
Isa and Rutopía team
Mexico Trip
Mexico
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Mar 4 - Mar 17, 2023

Wonderful trip by Rutopia. Excellent communication and trip planning . Once in Mexico the drivers, guides and hotels were all excellent. The travel agency did an awesome job of keeping in touch with you throughout the trip. The trip was flawless and excellent. Would recommmend Kimkim and their associated partner in Mexico without hesitation! read more
Mexican highlands are just amazing!
Mexico
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Feb 22 - Mar 8, 2023

Tremendous, authentic knowledgeable and kind guides and drivers shared the culture, cuisine, and history of a very special part of Mexico. read more

Dear Kimberly,
Thank you very much for your feedback! It means a lot to us and proves us right to only work with local partners and trustful guides that offer high-quality service and authentic experiences.
It was a pleasure for me to plan your trip and I would love to welcome you again in Mexico!
Isa and Rutopía team
Kim Kim never fails
Mexico
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Feb 24 - Mar 5, 2023

Kim Kim never fails read more
Everything was fabulous. 10 days in mexico.
Mexico
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Feb 27 - Mar 3, 2023

Everything was fabulous. 10 days in mexico. Isabelle did the pre trip planning and it was such a simple process to end up with a perfect trip for us.
Interesting options with local guides you could not organize yourself.
Lizbeth for our support while traveling was amazing. I did not realize this was also included.. such a high level of support helped when a snorkeling trip was cancelled due to weather . Refund was processed straight away with no drama.
And one evening a city walking guide... read more

Dear Wendy,
Thank you very much for your review - it is well appreciated by all of our team!
For me, it was a pleasure to plan your trip and I am so happy that you enjoyed your time in Mexico.
My colleague Lizbeth does a great job - thank you for your kind words :)
I wish you all the best and would love to welcome you back in Mexico!
Isa and Rutopía team
Oaxaca, Mexico
Mexico
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Feb 15 - Feb 21, 2023
The trip was amazing, I knew virtually nothing about Oaxaca so the tours provided were perfect, giving me a good overview of the city and region. The hotel was unique, a bio friendly set with a rather novel toilet arrangement that may not be good for everyone but it was clearn, safe and centrally located so easy to get around on foot. Very good experience. read more
Kimkim provided us with really great guides. ...
Mexico
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Feb 6 - Feb 20, 2023
Kimkim provided us with really great guides. Jose shared Mexico City with us (Coyoacan, Casa Azul, Museum Diego Rivera - Anahuacalli). Eloy told us so much at amazing Teotihuaca, City of the Gods. We explored awesome Monte Alban and several Oaxacan neighborhoods with Leonardo; we saw several wedding celebrations. Ada, with connections to our home town, walked us through Guadalajara's squares and museums. In Guanajuato, Susanna took us on a tour of her very quaint town. From San Miguel... read more

Dear Madalyn, Dear Anne,
Thank you very much for your feedback! I am happy that you had a wonderful time in Mexico :)
Great to read that you especially enjoyed the tours with our guides - this proves us right to exclusively work with local partners that are committed to a high quality service, fair tourism and a positive impact on the region.
I wish you all the best and I hope that you will visit Mexico again soon!
Isa
Seniors were delighted with a private guide at every city
Mexico
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Feb 13 - Feb 21, 2023

We are seniors (69 and 74) who want to continue exploring and traveling while we can still walk and climb stairs. Our main interests are in the lines of history, culture and gastronomy of the places we visit, and that's what we wanted to see and experience during our first visit to Mexico.
Kimkim delivered spectacularly. Our days were filled with trips to places we were delighted to see --- archaeological sites, churches, plazas neighborhoods, local markets, etc. We were definitely... read more
Highly recommend Kimkim to help plan your next adventure!
Mexico
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Feb 3 - Feb 11, 2023

Leslie was awesome at planning our trip. She took all my requests into consideration and was patient when I wanted to change some things at the last minute. The hotel choices were excellent, well located, safe and clean. Ximena and Melia took great care of us while we were in Mexico. They were easily available via text when I had questions. They were in touch with our transport and local tours guides all the time, so well that they could give us 5 minutes notice. As in "your transport... read more
Wonderful experience due to competent guides, excellent lodging and delicious food....
Mexico
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Feb 1 - Feb 7, 2023

I found it confusing before the trip commenced because you had my name mixed up with Earl our trip organizer. I did not get all of the emails and had trouble paying the balance of my trip.
I did look me the organization of the actual trip. The hotels, transportation , food and guides were first rate. Was surprised, however, when the bicycling was suddenly dropped and switched out for a cave and a palace without explanation.
I am not certain who decided to suggest a week containing a three... read more
The end result from kimkim was outstanding. ...
Mexico
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Feb 1 - Feb 7, 2023

The end result from kimkim was outstanding. Only glip was all the email confusion for payment etc, as we had 3 couples and 3 individuals, which was confusing on every end. But in the end...we received everything as promised and more. Thank you for being flexible with the number of rooms needed, etc. The Hotels in Mexico City were exceptional. Our driver, Guillermo, was extremely exceptional. We paid for his room, so he could stay with of nearby the monarchs, as he was our translator and... read more
Oaxaca and Puebla
Mexico
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Jan 5 - Jan 16, 2023
Guide in Oaxaca was knowledgeable.
In Oaxaca, the hotel was not in good condition, no amenities and a bit run down.
Service was basic, breakfast was included and not great.
We got 6 nights in nice, outstanding hotels - we paid for 5 star hotels, the one in Oaxaca was NOT.
During the trip we contacted Ximena a day in advance to have our dinner reservations (included in the tour) changed to a later time. She was inflexible and had to rush to get to the restaurant. Upon arrival the... read more

Hello Roxana,
Thank you very much for taking the time to leave a review since all comments allow us to improve.
It is unfortunate that the hotel in Oaxaca was not up to your liking, at no moment did your travel partner requested that you expected 5 star hotels at all locations, on the contrary she requested boutique and central. The information on these was shared in advance and validated by her, in the future we will make sure every traveller is much more aware of what is offered.
As it... read more
The trip was wonderful. Oaxaca was a place we...
Mexico
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Jan 15 - Jan 25, 2023

The trip was wonderful. Oaxaca was a place we’ve been trying to visit for several years. The tour was well laid had very few hiccups. The hotels were great, the guides were very informative, and the food was outstanding. There was lots of diversity of tours, so it covered all the bases. The company did a good job with follow up and being flexible on starting times, etc..
A few minor things that could be improved. Number one -we did not have a return flight to Oaxaca from Huatulco so we... read more