Veronica Thomas

We had a great spacious two bedroom and two bathroom room with views of the pool and beach. It was a little strange to have a kitchenette but nothing in there to use except drinks in fridge and coffee. We couldn't even find a bottle opener to open the beer. The staff were all super friendly and we enjoyed being able to use the resort facilities but also walk into town to explore. The staff worked hard to clean the beach of the seaweed each day and their efforts are to be commended!

The room had bugs (mosquitos at night, and found several dead bees on the floor), the bathroom was in need of a refresh and had a sewerage smell, and overall the room was a tight space for a family of 5. The included breakfast only started at 7:30 and wasn't actually part of the hotel, the options were extremely limited - with the restaurant wanting to charge more for coffee with milk (only black coffee was "included"). We only went there once for the 3 nights we stayed and made alternate arrangements on the other days. The pool looked quite green & cloudy, and not safe to swim in, it often had trash floating on top.

The hotels location was apparently right on a red-light district street, and the family room we were in had no natural light. The in-room spa was cool though - the kids enjoyed that. The breakfast was average.

This was a really delightful tour - we saw turtles, a stingray, an octopus and several fish.

The guide was fantastic and really helped make the tour of Teotihuacan interesting for the kids - they even got to try doing some art with local flowers/plants that created the color. They also bought crickets for the kids to try and took us to some local spots to see the crafts and sample the food.

Thankfully we managed to find a bike that our youngest could dink on the back of as most of the bikes were too big for her to ride. We visited four cenotes in all and the guide was terrific and everything felt quite relaxed. This was a semi-private tour as there was another group that joined us. It was also great that they offered for us to buy a simple lunch afterwards too as that helped fuel us for our next activity.

We had been given a list of restaurants to try in the town and on one afternoon we decided to check out the town and take advantage of one of those recommendations. It was terrific - right on the water and food was delicious.

The kids were able to help make the tortillas and really enjoyed doing this and then eating what they had made. Seeing how it was cooked was also great. We were so happy that we were able to do the lunch in the community first prior to visiting the cenote as otherwise it would have made for a much longer/harder day with the kids.

Our guide was very thoughtful and clear with their explanations. It worked well as it was hot for our family touring this site but we covered a lot of ground in the hour. It was useful to hear the explanations.

This was really fun. Isaac was fantastic and very knowledgeable.

Uxmal is a wonderful site but unfortunately the guide we had for that was not a great fit for our family. They didn't engage the kids as well as other guides during our time in Mexico. Thankfully when we went to the chocolate museum they switched up to an english speaking guide rather than Spanish which is what had previously been arranged. The kids were more engaged here and enjoyed seeing the different huts with information about the cacao beans, the mayan experience and also the animals.

So many great restaurants were recommended for us to try in our free time - we selected a couple and they did not disappoint.

Unfortunately our free day was on a Monday so many of the museums we had hoped to visit were closed. The team put together a great alternative self guided itinerary and we thoroughly enjoyed walking through the town and going up the tower and savoring the food at one of the restaurants that was recommended.

Very festive! A nice way to end our trip!

Totally unique and wonderful.

Descriptions of some other neighborhoods would have been helpful so we could have explored. Such a huge place!

More info about what to expect would have been helpful. Since we were hiking in a hailstorm it would have been helpful to bring gloves! Overall it was a great day. The coffee on the hike was appreciated!

Such an interesting place especially the architecture

A very robust day! The canals of xochimilco were so colorful and unique!