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Veronica Thomas

Hi, I’m Veronica Ondine Thomas. I’m half Mexican-American and originally from California. I moved to Mexico in 2016 and have been working in travel since 2019. Based in Tulum, I love creating authentic experiences that connect travelers with local culture, hidden gems, and meaningful adventures. My passion is helping people explore destinations in ways that support local communities and create lasting memories.

What places and activities do you specialize in?

"Since I’m based in Tulum, I specialize in all things Riviera Maya and the Yucatán Peninsula — from hidden beaches, unspoiled fishing spots, and snorkeling adventures to lost archaeological sites and iconic pyramids. I design experiences that let travelers immerse themselves in Mayan communities and culture, often staying in unique lodgings with a wellness angle that make each trip both memorable and rejuvenating.

I also know Mexico City intimately, as I travel there several times a year for Rutopía’s quarterly launches and to explore its ever-evolving food, art, and cultural scene.

Another region close to my heart is Chiapas, especially around San Cristóbal de las Casas, where I often spend extended periods visiting friends and discovering new community-based experiences.

Growing up in California with family in Baja California, I know the peninsula well — from the relaxed surf towns and vineyards around Ensenada to the desert landscapes and hidden coves along the coast.

I’m also very familiar with Guadalajara and Lake Chapala, where I have strong family ties and spend time in nearby towns like Ajijic, Chapala, and Ocotlán.

Finally, I program many trips to Oaxaca, one of Mexico’s most vibrant cultural destinations, collaborating closely with our local partners there to curate authentic, meaningful experiences."

How did you get involved in travel?

"I got started in the travel industry here in Tulum, beginning at the first hotel as front desk personnel. As the hotel grew into a group with three destinations, I eventually became the e-concierge and reservations specialist for all three. That hands-on experience gave me a deep understanding of what makes a travel experience truly memorable and inspired me to specialize in designing personalized journeys across Mexico. Eventually, my passion for authentic, immersive travel led me to Rutopía, where I now craft unique experiences that connect travelers with the culture, communities, and hidden gems of Mexico."

Please share a unique travel experience you will never forget.

"One unique travel experience I never forget is horseback riding at my friend’s ranch, Rancho Evergreen, in Chiapas. It’s one of the most beautiful places on earth — lush, peaceful, and surrounded by nature. Every time I return, it feels just as magical as the first time, and I feel so lucky to experience it often."

Veronica is part of the following groups: Mexico Travel Agents
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Favorite experiences

Explore Chichén Itzá

Explore the archaeological site of Chichén Itzá, a UNESCO World Heritage Site and one of the New Seven Wonders of the World. With the help of a local guide, you'll make your way through this historical indigenous city, once the most revered center of worship and pilgrimage in the Yucatan...