Company Logo for Rutopía
Specialists
Reviews for Rutopía
Traveler Photos

Rutopía

At Rutopía we specialize in creating tailor-made, authentic and smooth trips in Mexico. We are a team of travel specialists who deeply know Mexico. From the most popular destinations and attractions to those hidden gems not everyone can find. We will carefully select the best and most unique lodgings, as well as the most knowledgeable and passionate guides. In addition, you will have the remote support from the Rutopia team 24/7 before and during your trip. Join us to regenerate nature and culture through fair and sustainable tourism.

Rutopía is part of the following groups: Mexico Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Rutopía

Outstanding first experience
Mexico | Aug 19 - Aug 26, 2025

Peggy
Peggy L.
Memphis, TN | Reviewed on Aug 27, 2025
Rene did a very good job planning our trip. He listened to the things we wanted to do, and planned accordingly. The team member we most appreciated was Ibis Murillo from Rutopia who really handled the day to day details of our trip. We wanted to make a change to a planned day to incorporate a trip to Cañada de la Virgen. No problem. One hotel had no power when we arrived and we thought we would have to change hotels. Ibis was on top of it and coordinated with the hotel to find is another... Read more

Rene did a very good job planning our trip. He listened to the things we wanted to do, and planned accordingly. The team member we most appreciated was Ibis Murillo from Rutopia who really handled the day to day details of our trip. We wanted to make a change to a planned day to incorporate a trip to Cañada de la Virgen. No problem. One hotel had no power when we arrived and we thought we would have to change hotels. Ibis was on top of it and coordinated with the hotel to find is another room, just in case. Power was restored and we remained in an upgraded room at Hotel Madero.

Any questions we had were answered promptly. That alone made us feel like the team was there to solve anything. This was our first trip to Mexico and it gave us wonderful assurance to have Ibis, Rutopia, and Kimkim taking care of us.

We had the right amount of time on our own and the right amount of planned activities. We had 2 wonderful guides in San Miguel de Allende, and Guanajuato. The guide in Queretaro was not the same level of professionalism as the first two. The only difficult incident during our trip was the guide in Queretaro not being willing to pay for a lunch that our documents clearly said was included. Not only did I end up buying our lunch, but his too. Perhaps I should have complained more but I really didn’t want to fight about it with the guide. I submitted the receipt to Ibis and was assured we would be refunded.

Despite a couple of little hiccups along the way, the experience was grand and we would use Kimkim and the team at Rutopia again.

Hotel Reviews
Hotel Madero Querétaro
Querétaro

We nearly moved from this hotel because of power problems . We are so glad we stayed and trusted they would have it fixed by the time they said it would be fixed. It occurred as they said but they still upgraded our room because of the potential problem. The location was excellent, the room was large and comfortable. A wonderful stay! The staff explained the problem well and solved the issue very professionally.

Authenticity & Character
Location
Perfect location
Staff
Very helpful and professional. Especially Kenia
Cleanliness & Comfort
Hotel Santa Regina
Guanajuato

This hotel was very nice and quite close to centro Guanajuato. The room was a bit small but it had all the amenities we needed. I must mention however, that a nearby nightclub kept us awake until thankfully @ 2 am they stopped the music. Now, for those that love the nightlife, this hotel would be perfect!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was very clean but the comfort was reduced by the loud nightclub nearby.
La Morada
San Miguel de Allende

Wonderful location and the staff were extremely helpful. The room was large, clean, and had all the amenities we needed. The hotel itself was mere steps away from the pedestrian only plaza at La Parroquia de San Miguel Arcángel. There were 31 stair steps to our room but staff carried our luggage up and retrieved it when we checked out. Other trips up and down were good exercise! A very delightful stay/

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Historical urban walk en Guanajuato
Historical urban walk en Guanajuato
Guanajuato

Susanna, our guide was so knowledgeable and personable. We enjoyed every step of our tour and Susanna gave us great ideas for activities to do on our own.

Quality of Experience
Guides, Drivers and Staff
Walking tour through the historical center
Walking tour through the historical center
San Miguel de Allende

Alfredo, our guide was outstanding. He spoke english quite well, had a very great depth of knowledge and made the tour a delight.

Guides, Drivers and Staff
Local specialist: Rene Rodarte

Manuel was excellent !! Extremely knowledgeab...
Mexico | Aug 9 - Aug 12, 2025

claudia
claudia c.
France | Reviewed on Aug 15, 2025
Manuel was excellent !! Extremely knowledgeable and thorough. Very pleasant and helpful. Full of ideas and insight .We will definitely recommend him. Read more

Manuel was excellent !! Extremely knowledgeable and thorough. Very pleasant and helpful. Full of ideas and insight .We will definitely recommend him.

Hotel Review
La Valise Tulum, member of Small Luxury Hotels
Tulum

The staff were very helpful, and polite. The room was beautiful. Spacious, clean and comfortable. We would definitely book again.

Authenticity & Character
The decor and furniture reflect the local culture
Location
Next to a great restaurant NU and calm and peaceful area.
Staff
Friendly, polite and helpful
Cleanliness & Comfort
The whole room was very comfortable. The natural mosquito repellent they provide is superb
Activity Reviews
Visit the archaeological site of Tulum
Visit the archaeological site of Tulum
Mexico

Manuel the guide gave us a very helpful history lesson about this site

Quality of Experience
Guides, Drivers and Staff
Transport
Always on time , comfortable car and climate inside the car
Explore Chichén Itzá: A Wonder of the Mayan World
Explore Chichén Itzá: A Wonder of the Mayan World
Chichén Itzá

The guide Manuel has superb knowledge and answered all questions to link the site to current sociopolitical events

Quality of Experience
Guides, Drivers and Staff
Transport
Cenotes of Chemuyil
Cenotes of Chemuyil
Chemuyil

Wonderful initiative by the community for the community!!

Quality of Experience
I
Guides, Drivers and Staff
Transport
As my husband doesn’t ride a bike they took us by car. Unfortunately apparently the agency did not let them know this beforehand
Look for spider monkeys in Punta Laguna
Look for spider monkeys in Punta Laguna
Nuevo Durango
Quality of Experience
Explore Coba by bike!
Explore Coba by bike!
Cobá

Very interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rene Rodarte

The trip was enjoyable. The guides were ok, could have been better. Best guide was from Merida. We forgot a small bag in the car while travelling from Merida to Tulum. When checking if they could send this back with another tourist car, they quoted an exorbitant amount of 9000 pesos.
Mexico | Jul 15 - Jul 31, 2025

P
PRIYA G.
Singapore | Reviewed on Aug 01, 2025
The trip was enjoyable. The guides were ok, Read more

The trip was enjoyable. The guides were ok,

Hotel Review
Hotel Mansión Chiapa
Chiapa de Corzo

Very basic.

Authenticity & Character
Location
Think we could have stayed in San Cristobal even if we were going to the canyon.
Staff
Cleanliness & Comfort
Local specialist: Diego Olivares

12 days on the Yucatan Peninsula!
Mexico | Jul 6 - Jul 17, 2025

jason
jason p.
Seattle, WA | Reviewed on Jul 24, 2025
Our overall experience with the Rutopia (travel planners) and the KimKim tool was very positive. In the end, the 12 days we spent in Mexico were incredible, and the support we received from the Rutopia team while in-country was excellent. The experiences we selected with the help of our specialist, Diego, provided more authentic and educational activities than we would have chosen on our own. And when we needed to add activities at the last minute, our support specialist, Luz, was quick to... Read more

Our overall experience with the Rutopia (travel planners) and the KimKim tool was very positive. In the end, the 12 days we spent in Mexico were incredible, and the support we received from the Rutopia team while in-country was excellent.

The experiences we selected with the help of our specialist, Diego, provided more authentic and educational activities than we would have chosen on our own. And when we needed to add activities at the last minute, our support specialist, Luz, was quick to help us make the necessary adjustments. Each day was organized for us, with maps, meeting points, and WhatsApp phone numbers, which made it so easy for our family of 6 to be in the right place at the right time.

7 Cenotes, 4 Mayan ruins, countless monkey sightings, 4 distinct towns on the Peninsula, and over 1200 miles driven with very few challenges-all due to the work of the Rutopia team...thank you!

Hotel Review
Hacienda Morelos
Puerto Morelos

Great location, but the rooms are old and have limited amenities. It's clear the hotel can stay busy based on its location right in downtown Puerto Morelos, so they don't work to provide a reasonable experience for their guests. Our rooms opened into a staff parking lot, where staff were cleaning chairs-not a great first impression. We had credit cards and cash stolen from our room, which the hotel reimbursed us for...but it certainly soured the close of our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Diego Olivares

KimKim/Rutopia provided invaluable access to local eco-tourism options we would not have found otherwise.
Mexico | Jul 6 - Jul 17, 2025

Shannon
Shannon M.
Portland, OR | Reviewed on Jul 21, 2025
The communication with KimKim was fantastic throughout our planning process. Once the trip started, a more local agent was assigned to us and checked in daily through WhatsApp to provide details for the next day. We had an incident where money and credit cards were stolen at one of the hotels and Rutopia/KimKim acted swiftly and professionally, dealing with the hotel management to ensure we were compensated. We were hesitant at first to pay for a travel agent vs. planning ourselves, but in... Read more

The communication with KimKim was fantastic throughout our planning process. Once the trip started, a more local agent was assigned to us and checked in daily through WhatsApp to provide details for the next day. We had an incident where money and credit cards were stolen at one of the hotels and Rutopia/KimKim acted swiftly and professionally, dealing with the hotel management to ensure we were compensated. We were hesitant at first to pay for a travel agent vs. planning ourselves, but in the end, we were so glad we opted for using the agency because it was so nice having someone confirming all the logistics/details for our trip every day and having an advocate for the theft incident. Also, the excursions planned with the local Mayan community were fantastic. We were thrilled to be supporting local businesses in their eco-tourism ventures - it was exactly what we were looking for. They provided access we wouldn't otherwise have had and it was all very seamless. My only complaint is that it was very hard to get official/legal documentation of (e.g. contract language) before we made our final payment. We were unclear who we were actually paying (KimKim or Rutopia) - who was the legal entity and what recourse did we have if they didn't follow-through with services? We wanted to see that language in a document before making our final payment, which wasn't offered initially. It's difficult to pay a substantial amount of money (for us, a family of 6) without having a legal document to review first. Online reviews were very positive though and now that our trip is over, I would 100% recommend this company and would use them again without hesitation for future trips.

Activity Review
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve (morning)
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve (morning)
Tulum

Experience included a couple hour boat-ride through several massive lagoons. Scenery was gorgeous, great for bird-watchers. Our favorite was the 30 minute float through the "lazy river" (canal). Our favorite activity of the whole trip! It was beautiful, peaceful, crystal clear water. The guides were informative about the reserve. I was hoping to see a little more wildlife but mid-day, the most you will likely see are birds. My family of 6 from the US (with 4 teens/young adults) absolutely loved it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Diego Olivares

Fantastically planned trip
Mexico | Jun 13 - Jun 26, 2025

Claudia
Claudia H.
San Jose, CA | Reviewed on Jun 29, 2025
My daughter and I wanted a custom itinerary to travel through Mexico, and already had some locations in mind. KimKim specialists were able to create the perfect itinerary that fit all our requests. We had several guides throughout the trip, and they were all very knowledgeable and were great to talk to. We had constant communication with the local team who helped organize our trip, so we always felt prepared for our next day. Every aspect of our trip was wonderful, and we would use KimKim... Read more

My daughter and I wanted a custom itinerary to travel through Mexico, and already had some locations in mind. KimKim specialists were able to create the perfect itinerary that fit all our requests. We had several guides throughout the trip, and they were all very knowledgeable and were great to talk to. We had constant communication with the local team who helped organize our trip, so we always felt prepared for our next day. Every aspect of our trip was wonderful, and we would use KimKim again in the future to plan another trip.

Hotel Reviews
Hotel con Corazón
Oaxaca

Beautiful hotel with great service and breakfast. We really liked the environment and staff here. Location was just off the historic center, so it was easy to walk everywhere. We always felt safe and comfortable while staying here.

Authenticity & Character
Local food and focus on helping their community
Location
Near the historic center
Staff
Everyone was very helpful. Every time we asked them a question they were willing to help us.
Cleanliness & Comfort
Hampton Inn & Suites Mexico City
Mexico City

This hotel is located right in the historic center, just two blocks away from the cathedral and the national palace. Lots of great places to eat nearby. Staff was great, and we enjoyed the choices available in the breakfast buffet.

Authenticity & Character
Location
Right in the historic center, and two blocks away from the cathedral.
Staff
All staff were very helpful and willing to answer all our questions.
Cleanliness & Comfort
Activity Reviews
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca

This was a very busy day with lots of locations to visit. Hierve el Agua was a very beautiful location, and Mitla was fascinating to explore. We also learned quite a bit about the natural dye process in Teotitlán, and the mezcal making process. We ended our day with a mezcal tasting that was much more fun than we expected!

Quality of Experience
Guides, Drivers and Staff
Our driver and guide were both great. Our guide was very knowledgeable about all these locations.
Transport
Oaxacan Markets: A Culinary Journey through Colors and Flavors
Oaxacan Markets: A Culinary Journey through Colors and Flavors
Oaxaca

There was so much tasty food to try! We toured through Oaxaca trying different food, such as memelas, tetelas, and tlayudas to name a few. Our guide explained the history and the importance of all the markets we visited. We learned a lot and had a great time.

Quality of Experience
We ate a variety of food and it was all delicious. Our guide was very knowledgeable and explained the cuisine very well.
Guides, Drivers and Staff
Guide and driver were both fantastic
Transport
A Journey through Traditional Handicraft in Oaxaca
A Journey through Traditional Handicraft in Oaxaca
Oaxaca

We really enjoyed this part of our trip. We met several master artisans and were able to speak to them about their work and experiences. We also got to tour some workshops to learn more about their process in creating certain handicrafts. And of course we were able to purchase some at these locations. We made sure to come back with lots of mementos from this part of our trip.

Quality of Experience
Really enjoyed going to all the town and learning about the handicrafts there.
Guides, Drivers and Staff
Guide was very knowledgeable about all the handicrafts and the people behind them.
Transport
Monte Albán and the alebrijes workshop: an unforgettable experience
Monte Albán and the alebrijes workshop: an unforgettable experience
Oaxaca

Monte Alban was an incredible place to visit with so much rich history. Our guide walked us through the ruins and provided lots of information about the location. We spent a good while walking around and exploring the ruins, learning about the different buildings and places he carvings that are still visible. The alebrijes workshop was very fun, and we were able to meet the master artisan there and learn about his experiences and his father who was the one who taught him.

Quality of Experience
Guides, Drivers and Staff
Our guide was very knowledgeable about the history of Monte Albán.
Transport
San Cristobal de las Casas City Tour
San Cristobal de las Casas City Tour
San Cristobal de las Casas

The walking tour was great and our guide gave excellent explanations for every stop. We even learned about the local amber production which weren’t expecting. Overall a great tour that went by too fast. There was so much to see! We learned about local handicrafts, the local churches md their history, and much more.

Quality of Experience
Guides, Drivers and Staff
Guide was very passionate about the city and its history
Transport
The only transport we had was walking, but the city was very walkable
Excursion to the Sumidero Canyon & Chiapa de Corzo
Excursion to the Sumidero Canyon & Chiapa de Corzo
San Cristobal de las Casas

The excursion to Sumidero Canyon was fantastic and was 2 hours full of information about the canyon we saw nd its local flora and fauna. We saw some very unexpected fauna during the boat tour, and our guide was able to point out things we weren’t able to see at first. We received some very heavy rain immediately after the boat tour, but it stopped shortly after and we were able to explore Chiapa de Corzo after.

Quality of Experience
Had a lot of fun in the boat tour
Guides, Drivers and Staff
Guides were all very knowledgeable. Bout tour guide was blue to point out lots of local faults a we did t expect to see.
Transport
The beautiful waterfalls of Misol-ha & Agua Azul - Night in Palenque.
The beautiful waterfalls of Misol-ha & Agua Azul - Night in Palenque.
Mexico

Photos we saw online don’t do these locations justice. Seeing the waterfalls in person was incredible and words can’t describe how beautiful they are. It was very hot and humid at these locations, but it was worth it to experience in person.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover the Palenque Archeological Site
Discover the Palenque Archeological Site
Palenque

The Palenque Archeological Site was incredible to see in person. There is so much to see, and the pyramids are nothing like we expected. Our guide was very knowledgeable about the location and its history. We also requested the tour into the jungle, and he was able to provide it. We learned a lot about the nature surrounding the site, and were now to see ruins still partially hidden by the jungle.

Quality of Experience
Tour was great
Guides, Drivers and Staff
Transport
Visit to Park Museum La venta
Visit to Park Museum La venta
Villahermosa

We specially requested this stop as it wasn’t part of the original itinerary but wanted to see it as we were going to be in the area. The zoo isn’t particularly impressive, but we went to see the stone monuments on the display there. It was incredible to see how many ancient pieces were on display.

Quality of Experience
Guides, Drivers and Staff
Transport
Ancestry and Modernity: A walking tour of Mexico City by Garuda
Ancestry and Modernity: A walking tour of Mexico City by Garuda
Mexico City

We were able to learn a lot about Mexico City and its history. Our guide, Garuda, was fantastic to talk to and had a lot to show us. Mexico City has so much rich history, and we saw so much more of the historic center than we expected.

Quality of Experience
Guides, Drivers and Staff
Guide was very knowledgeable about the city and its history
Transport
Walking tour of Teotihuacan "The City of the Gods"
Walking tour of Teotihuacan "The City of the Gods"
Mexico City

Teotihuacan was such an incredible place to visit. The pyramids are so impressive to see in person. We were able to climb up the moon pyramid and see a spectacular view of the rest of the ruins. Our guide was very knowledgeable about the area’s history and made the tour a fantastic experience.

Quality of Experience
Food
Guides, Drivers and Staff
Our guides were local to the area and knew so much about it.
Transport
Our driver was very careful when navigating the busy streets and highways
Local specialist: Rene Rodarte

An Amazing Week in Mexico
Mexico | Mar 16 - Mar 22, 2025

Betsy
Betsy B.
Dallas, TX | Reviewed on May 26, 2025

We had a wonderful week in Mexico! Rene was wonderful to work with; he took the time to get to know what we wanted from our vacation and was key in helping plan unique side-trips and an immersive language experience. We had great guides and drivers throughout and enjoyed the unstructured time we had to explore. Thank you!

Local specialist: Rene Rodarte

I would not recommend using KimKim in Mexico
Mexico | Apr 12 - Apr 20, 2025

Y
Yael N.
Newark, NJ | Reviewed on May 18, 2025
This trip was actually quite disappointing and I would not contract KimKim again for a trip in Mexico. They basically outsourced to another travel agency that charged very high prices for hotels and activities (now than we'd have paid booking the same hotels on booking.com, for instance), added their own 20% charge on that, and then KimKim added their 5%. So the trip ended up costing like a trip to Norway we previously had with KimKim, but... Mexico is not Norway! The activities were nice and... Read more

This trip was actually quite disappointing and I would not contract KimKim again for a trip in Mexico. They basically outsourced to another travel agency that charged very high prices for hotels and activities (now than we'd have paid booking the same hotels on booking.com, for instance), added their own 20% charge on that, and then KimKim added their 5%. So the trip ended up costing like a trip to Norway we previously had with KimKim, but... Mexico is not Norway! The activities were nice and the hotels good location (though the room in one was way too small for a family of 4), but this trip would have cost us half the amount had we organized it ourselves. That's too big a margin. Not sure we'll use KimKim again after this experience.

Activity Reviews
Gastronomy workshop in the Mayan community of Nuevo Durango
Gastronomy workshop in the Mayan community of Nuevo Durango
Nuevo Durango

This was a really fun activity, and as a bonus we walked to their neighbor who is a bee keeper and heard all about the local (stingless) bees. Well worth it!

Quality of Experience
Food
Excellent food that we took part on cooking! And all from the local farm.
Guides, Drivers and Staff
Transport
Our transport was with a company that chose a 1+ h longer route to save on tolls. Unacceptable.
Boat trip in the Rio Lagartos Reserve and explore the Coloradas salt factory!
Boat trip in the Rio Lagartos Reserve and explore the Coloradas salt factory!
Mexico

Really fun trip, we had a great guide, he added a bunch of activities on the way, like feeding fish to birds from our hands!! Lunch at his family home was also excellent!!

Quality of Experience
Food
Guides, Drivers and Staff
Discover Scuba Diving for beginners
Discover Scuba Diving for beginners
Playa del Carmen

We had a very good experience with an attentive and skilled guide. The sea was choppy but we still had a great time.

Quality of Experience
Guides, Drivers and Staff
Transport
On the way there, seatbelts were not available on the back seat. I don't like risking my life or my kids' lives for any activity. Luckily they solved the issue before the drive back, because I'm was ready to walk back to our hotel instead (it was only half an hour walk, we could have walked on the way in had we known)
Street Food Tour in Merida
Street Food Tour in Merida
Mexico

Amazing street food tour!! The only thing we regretted is doing it on our last day in Mexico, rather than earlier!

Quality of Experience
Guides, Drivers and Staff
Friendly and truly enthusiastic guide who could answer all our questions and really knew the ins and outs of Merida and local food.
Local specialist: Hugo Romero
Hugo
Hugo Romero
Local specialist in México | Replied on May 28, 2025
Thank you so much for your kind message, Yael. We’re truly happy to hear that you had a wonderful experience overall, and we’re so grateful you took the time to share your thoughts with us. Your feedback means a lot, and we always welcome the opportunity to improve and grow. We’re sorry to hear that your impression of the pricing impacted the overall feeling of your journey. We completely understand where you're coming from. At Kimkim, the goal is to create a space where travelers can... Read more

Thank you so much for your kind message, Yael.

We’re truly happy to hear that you had a wonderful experience overall, and we’re so grateful you took the time to share your thoughts with us. Your feedback means a lot, and we always welcome the opportunity to improve and grow.

We’re sorry to hear that your impression of the pricing impacted the overall feeling of your journey. We completely understand where you're coming from. At Kimkim, the goal is to create a space where travelers can easily connect with trusted local experts—and at Rutopía, we’re passionate about turning that connection into unforgettable, one-of-a-kind travel experiences.

Behind each trip, there’s a dedicated team of local professionals who pour their knowledge, care, and time into designing something truly special. We genuinely love doing this, but to keep creating these meaningful experiences and supporting communities across Mexico, we also need to be able to generate an income from it—so we can continue doing this work with the same heart and dedication.

Of course, traveling independently can be a more economical option for some, and we absolutely respect that. Still, many of our travelers choose us to save time, avoid stress, and enjoy authentic experiences that are hard to find on their own. Our goal is always to provide not just a trip, but peace of mind, local insight, and something truly enriching.

That said, we’re so glad your journey went smoothly and without any major hiccups—that’s always one of our top priorities. Once again, thank you for your honesty, we will continue improving how we share the full value of what we offer.

We’d love to welcome you back to Mexico one day—there’s still so much beauty to discover, and we’d be thrilled to help you explore it again.

Hugo.

The Rutopia team was great, very flexible and...
Mexico | Apr 9 - Apr 20, 2025

Manasi
Manasi J.
Canada | Reviewed on Apr 27, 2025

The Rutopia team was great, very flexible and supportive! We had a good range of interesting activities and we got awesome on the ground support. It was our first time travelling with our baby so it was great having that support!

Some of the activities were a bit too intense for a baby but we were able to manage.

Local specialist: Andrea Gramai

Not one complaint
Mexico | Mar 21 - Apr 1, 2025

E
Eric P.
San Jose, CA | Reviewed on Apr 08, 2025
The transportation that they scheduled was very dependable. The guides for the activities were friendly and knowledgeable. The lodging was unique and in good locations. Everything went extremely smooth. Very impressed would definitely use KimKim (Rutopia) again. Read more

The transportation that they scheduled was very dependable. The guides for the activities were friendly and knowledgeable. The lodging was unique and in good locations. Everything went extremely smooth. Very impressed would definitely use KimKim (Rutopia) again.

Hotel Reviews
Piedra Escondida
Tulum, Quintana Roo

Worked great for our family of four with kids 12 and 15. Beautiful ocean view rooms. The connected restaurant was one of the best we ate at the whole trip. Bar is relaxing with ocean views also. Seems like you are on a remote island yet amenities are very close by.

Authenticity & Character
One of a kind, loved the private beach and the restaurant and bar on site.
Location
Feels isolated and private yet is right next to amenities.
Staff
Very friendly and available
Cleanliness & Comfort
Not brand new, but I don't need that. Clean comfortable and relaxing.
Hotel Posada San Juan
Valladolid

Motel is absolutely beautiful. The rooms are just gorgeous with large semi-private open air lounging areas outside the rooms. Pool that I think only we used. Not many guests, so a lot of the time it felt like you have the whole place to yourself. Bar on site next to the refreshing pool. Located in a convenient area with their own bar and restaurant across the street and in walking distance to major sites of the city, restaurants, bars, and shops.

Authenticity & Character
Beautiful authentic rooms with wildlife if you pay attention and next to a plaza that the friendly locals frequent.
Location
Very convenient for seeing the sights and amenities.
Staff
Everyone was friendly and helpful kids loved the friendly well behaved "guard" dog.
Cleanliness & Comfort
Very new feeling but feels like it has been there a hundred years. Bathrooms are large, airy, and relaxing.
Playa Palms Beach Hotel

Nice rooms, balconies with great views of the ocean. Private pool that never felt crowded as there really aren't that many guests. Great breakfasts delivered to your door when you want. No bar or restaurant on site, but if you are on the beach bar tenders come over and deliver you drinks. Massage therapy people come by too. Plus you are only a few blocks from the happening 5th Avenue with its bars, restaurants, live music, and shops.

Authenticity & Character
Interesting looking layout with the balconies and pool. Has its own small beach. Relaxed as there aren't many guests.
Location
Right on the beach you can book snorkeling and fishing tours that leave from a block away. Unfortunately, ours got cancelled due to high winds, but we were quickly refunded. The boats for these are right in front of the hotel.
Staff
Friendly. There is someone there that can book tours for you.
Cleanliness & Comfort
Room was nice and clean with refrigerator, microwave, dishes, sink, cooktop, and TV
Activity Reviews
Snorkel with sea turtles in Akumal
Snorkel with sea turtles in Akumal
Mexico

Quite a few people there, but they are pretty spread out, so not crowded in the water. Definitely, saw numerous turtles very close up. It was really cool. It is shallow in case you fear open water.

Quality of Experience
Get to see sea turtles up close
Guides, Drivers and Staff
Guide was friendly and patient
Transport
On time and waited for us.
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve (morning)
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve (morning)
Tulum

The boat ride, especially through the canal area was super fun plus you see a lot of fish and birds. Floating down the canal is super relaxing and a unique experience. My oldest kid could do it every day of his life. You see Mayan ruins here and there. We saw manatees, which was amazing, interesting fish close up, ospreys, herons it is just a beautiful place. Kids loved it 10 out of 10 until my 12 year old lost his cell phone on an island we went to. It was all his fault, but the guides tried their best to find it in multiple ways and worked hard to console him. So any negatives to the trip was just our family being us. Awesome trip.

Quality of Experience
Manatees! floating the Mayan canal.
Food
Authentic food at the beginning and end.
Guides, Drivers and Staff
The boat drivers are simply amazing our guide was very knowledgeable and patient.
Transport
On time.
Visit to Lol Ha cenote in Yaxunah
Visit to Lol Ha cenote in Yaxunah
Mexico

Beautiful. Water was so refreshing after being crazy hot at Chichen Itza. Saw Mot Mots.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Chichén Itzá, Wonder of the Maya World
Visit Chichén Itzá, Wonder of the Maya World
Mexico

The main pyramid is absolutely astonishing! The whole place is amazing. There are a ton of people though. It is also very exposed and hot.

Quality of Experience
It is one of the 7 wonders of the world, enough said.
Guides, Drivers and Staff
Our guide was super knowledgeable, easy to understand, friendly, and patient.
Transport
On time. Glad we had a private driver that dropped us off up front. Parking a half mile away and walking could make it not as fun.
Ek Balam Archaeological Site & swim in a cenote
Ek Balam Archaeological Site & swim in a cenote
Mexico

Much more mellow and less crowded than Chichen Itza. It is quite a bit different. You can climb the pyramids if you want. Much more shade than Chichen Itza too, which made it more relaxed.

Quality of Experience
Just a nice relaxed grounds with amazing structures and carvings/reliefs
Guides, Drivers and Staff
Our guide was on time, friendly, and very knowledgeable.
Transport
Reliable and on time.
Explore Coba by bike!
Explore Coba by bike!
Cobá

Awesome experience! We almost cancelled this because my family was kind of burnt out from Chichen Itza and Ek Balaam the days before. Worried the bike ride might be hot and miserable. Instead the bike ride was super fun, honestly the bike ride was probably the best I have ever been on and that is saying something. It is flat and shady and not very far. The ruins are different from the other two. Very laid back here compared to Chichen Itza. Very fun!

Quality of Experience
Biking through the ruins was fun and amazing.
Guides, Drivers and Staff
Very knowledgeable, friendly, multilinqual
Transport
On time and waited for us.
Río Secreto Privilege: The Mayan Underworld
Río Secreto Privilege: The Mayan Underworld
Mexico

Very unique place. A very cool experience.

Quality of Experience
Very unique.
Food
Buffet with some really good native cuisine
Guides, Drivers and Staff
Very knowledgeable, drive was fun.
Transport
On time.
Local specialist: Diego Olivares