Despite a few health concerns that caused us ...
Mexico | Jan 14 - Jan 23, 2026

C
Carol F.
Seattle, WA | Reviewed on Jan 30, 2026

Despite a few health concerns that caused us to cancel a few excursions, we had a wonderful trip and learned a lot about the Mayan culture and history, which was our objective. Everyone was especially helpful with Robin as she had difficulty walking after she fell a couple of times. Julio, our private driver, was kind and pleasant, always smiling. The guides were all very informative and helpful as well. We did experience bites from bed bugs somewhere along the way, and I learned I was allergic to mosquito bites. But I guess that comes with the territory, so not a complaint. The planning for the trip with Charlotte was exceptional, and for that reason we would use kimkim again in the future.

Hotel Reviews
Hacienda Mérida
Mérida

Loved the old colonial feel of this hotel. Good location. Staff very helpful. Wish they had more comfortable chairs in the room, though.

Authenticity & Character
authenticity of chairs did not make them comfortable for anyone with a back problem
Location
in historic section of town
Staff
everyone was very helpful
Cleanliness & Comfort
at least one comfortable chair to sit in, some attention to clear out possibility of bed bugs
Hotel boutique Saastah
Valladolid

beautiful, peaceful hotel, excellent staff

Authenticity & Character
Location
Staff
Staff in restaurant and front desk were very helpful. They helped us find a source for laundry and offered to arrange for a doctor when one of our party was ill.
Cleanliness & Comfort
The room needed a more comfortable chair to sit in.
IKAL Tulum Hotel

This hotel is good for anyone looking for a more rustic Mayan experience. The room was like a Hobbitt's hut, with curved ceilings and cave-like interior, with very little light. I had to use the light on my camera to see inside my suitcase, even in daytime. If you have back problems or walking difficulty, this is not the place for you. We did like the fenced privacy and the outside private pool with jetted water. We experienced some bed bug problems here, though. The restaurant overlooking the beach was good, and the staff was very helpful. Would be an excellent choice if you are young with no health issues.

Authenticity & Character
Location
You have to pay a fee to get into the area every time you leave.
Staff
When one of us had a mobility problem, a staff member came to our hut and helped her walk out to catch our van.
Cleanliness & Comfort
We had bites from bed bugs here.
Activity Reviews
Boat tour in Celestun
Boat tour in Celestun
Mexico

This was wonderful. We saw many beautiful flamingoes.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour in Mérida with an English speaking guide
Walking tour in Mérida with an English speaking guide
Mérida

The guide was very informative. We learned a lot about the Mayans and their history. He altered the route when we asked and accommodated our slow walking.

Quality of Experience
Guides, Drivers and Staff
Uxmal site with an English speaking guide
Uxmal site with an English speaking guide
Mexico

The guide was very knowledgeable and helpful. He was very accommodating when one of us had some difficulty walking. He found shady spots to sit when the heat became too much. We learned a lot about the Mayans.

Quality of Experience
Guides, Drivers and Staff
Boat tour in the Natural Reserve of Sian Ka'an
Boat tour in the Natural Reserve of Sian Ka'an
Mexico

This was our favorite tour. The guides were all helpful and accommodating. The area is beautiful with many birds to see. Very relaxing.

Quality of Experience
The area is beautiful, and there were many birds to see.
Guides, Drivers and Staff
The guides were very attentive and helpful. One of us had trouble with mobility, and they made sure she was safe as she got in and out of the van and also the boat.
Transport
Punta Laguna
Punta Laguna
Mexico

The guide was very helpful and knowledgeable. The Mayan ceremony was meaningful. We did not see any wildlife though.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Charlotte Melun