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active 3 days ago

Faida Amin

Each person has their own unique travel preferences. As a tour designer, I aim to cater to a diverse range of interests by creating itineraries that incorporate elements of nature, cities, beach relaxation, and cultural immersion. It's worth noting that many of Malaysia's rainforests and beaches are committed to promoting sustainable practices, which benefit both the environment and local communities over the long term. I try my best to balance both sustainability and travelers need.

What places and activities do you specialize in?

"My specialty lies in showcasing the beauty of Malaysian culture to my guests, particularly in the major cities of Kuala Lumpur, Melaka, Ipoh, and Penang. I take great pleasure in sharing the rich history and traditions of these places through immersive cultural tours. Depending on the needs and preferences of the travelers, I also offer nature tours that can be customized to include rainforest expeditions such as Taman Negara, wildlife sightings such as Kinabatangan or Tabin, beach getaways such as Langkawi Islands or Perhentian Islands, or a combination of all three, tailored to fit the length of their stay in Malaysia."

How did you get involved in travel?

"Initially, I began working as a weekend tourist guide to supplement my income. However, I soon noticed that the groups I was leading weren't getting the chance to fully appreciate the beauty of Malaysia. There's so much more to our country than just theme parks. I wanted to showcase the vibrant culture of our people, the pristine white sand beaches, the ancient 130-million-year-old rainforests, and all the other hidden gems that make Malaysia a truly unique destination in Asia. You will appreciate Malaysia once you learn more about us because Malaysia is Truly Asia!"

Please share a unique travel experience you will never forget.

"One of my most unforgettable travel experiences was during my visit to Oman. I was struck by the stunning rock formations that lined the streets, which made me feel like I had been transported to another planet - perhaps even Mars, although I can't say for certain since I've never been there. Nevertheless, the sight filled me with a deep sense of appreciation and wonder."

Faida is part of the following groups: Malaysia Travel Agents
Top itineraries and travel advice

Recent trip reviews for Faida

Wonders of Borneo in 3 weeks
Malaysia | Jun 1 - Jun 21, 2025

Edit
Edit M.
Czechia | Reviewed on Jun 27, 2025
I have spent 3 weeks travelling around Borneo in June 2025. This was my second trip organized via KimKim and I have absolutely no regrets.
I was working on the planning with Faida who was very flexible because the trip was originally planned for 2024, we have almost fully finalized the itinerary but due to some personal events I had to put it on hold until 2025. At the end of 2024 finally we managed to finalize the trip for 2025 June and the countdown started.
My trip started from Kuala...
Read more

I have spent 3 weeks travelling around Borneo in June 2025. This was my second trip organized via KimKim and I have absolutely no regrets.
I was working on the planning with Faida who was very flexible because the trip was originally planned for 2024, we have almost fully finalized the itinerary but due to some personal events I had to put it on hold until 2025. At the end of 2024 finally we managed to finalize the trip for 2025 June and the countdown started.
My trip started from Kuala Lumpur where I had one night and a street food tasting tour with Shaz who was a really funny and entertaining guide who helped me pick some delicious local food.
I entered Borneo from Sarawak in Kuching where my guide was Rosli for the next 2 days. He was my ultimate favorite of all the guides I met during my stay. He was so enthusiastic, knowledgeable, kind with amazing stories who is so proud of his origin that he makes you want to stay and spend much more time there. He gave me great food recommendations what to try in Kuching so I had the chance to try the best seafood there. We did some trekking in the forest to a waterfall, saw orangutans in Semenggoh which was an incredible entry to Borneo.
My next stop was in Mulu which was most probably one of the highlights for me. My guide was Liam. I was part of a smaller group there, they were very noisy during our walk in the rainforest so after addressing it to Liam he was so attentive to ensure I can be a little bit more separated from the group during our programs so that I can enjoy the sounds of the nature in more peace. We saw several caves, the Clearwater cave completely swiped me off my feet with its gigantic dimensions, the fresh breeze inside, wildlife and formations. There are no words for that experience.
I have seen many interesting wild animals there, during nightwalk hundreds of spiders shining like a diamond on the floor, hundreds of bats flying out of the caves at sunset to hunt for food…truly magical.
Next stop was at Kota Kinabalu but only for a day off before travelling to Lahad Datu and Danum Valley. The second highlight of my trip. The rainforest in the valley is real treasure, full of amazing animals like hornbills, wild orangutans, different type of monkeys, flying squirrels. My guide was Nick who accompanied me and my small group for 3 days. We even made some great friendships within the group. I also had the chance to go for rafting in the river with our guide Bob, it was a super cool program, very relaxing and the view was simply breathtaking.
Next stop was in Sukau at Kinabatangan river with my guide Rizal (nickname Jar Jar) who was a really passionate and funny guide. I stayed in a simple but fantastic eco lodge called Borneo Nature Lodge. The food was super delicious every day. We had boat rides 2 or 3 times a day where we saw crocodiles, monkey, birds, hornbills. Even though we did not manage to sport any elephants we have seen a Malayan civet which is not so easy to spot.
Next stop was in Sepilok where I was guided by Levi, a very friendly guide. I really enjoyed the Sun Bear Conservation center, spent morning and afternoon in the orangutan rehabilitation center watching moms with their babies eating and playing. I also went for a nightwalk in the RDC where I saw slow loris and western tarsier which was a true highlight for me.
My last destination was Kota Kinabalu with my local guide Vincent who accompanied me to a half day island trip and the Kinabalu Park with a beautiful botanical garden.
Overall it was a really action packed trip with a lot of highlights, memories for life where you can really see the time and energy Faida and her team invested in making all programs, transportations, accommodations as smooth as possible. It was a real effortless vacation where all my job was to lay back and enjoy every moment.

Hotel Reviews
Hotel Ibis Kuala Lumpur City Centre
Kuala Lumpur

Really good, clean and comfortable hotel only 10 min walk from the Twin Towers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel The Meritin
Kuching

I really loved this hotel because it is just behind the end of the waterfront so with an easy walk you can get to the river where the view is great. I had a corner room on the top floor which was spacious, clean, very comfortable. They have great breakfast, I really appreciated that they offered Sarawak Laksa for breakfast, its a must to try :)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nexus Resort & Spa Karambunai
Kota Kinabalu

It is difficult to give a review about Nexus because the location, the beach is simply incredible. I would say that this is one of the nicest beaches in KK area. The hotel premises are huge, you can meet with monitor lizards in the garden, I have seen even hornbills staying on the trees. I was staying in a sea view room on the top floor, the room was huge, clean and nice. However…many parts of the hotel are neglected, there is no guard on the beach, some of the furniture is totally destroyed by the weather. The breakfast time is handled in their main restaurant which does not have the capacity to accommodate all guests therefore you have to wait to get a table. Overall its a pity that certain services, areas of the place are neglected because it would be a really great hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mulu Marriott Resort & Spa
Mulu

One of my favorite hotels during my trip, its an incredible hotel with huge, comfortable rooms. The hotel premises very nicely melt into the surrounding nature. The food was delicious and the pool is an absolute plus. They offer free shuttle between the hotel-airport-national park which is so convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Borneo Rainforest Lodge
Lahad Datu

The lodge has a registration office in Lahad Datu where you are welcomed, you can have some refreshment, they explain you the road trip which takes 2,5 hrs to the lodge which is already a great adventure. It is a real treasure in the rainforest, an incredible accommodation. I was staying in a Jungle Chalet which was spacious, very comfortable bed with mosquito net which I loved. During the night it felt like sleeping out in the forest, really nice experience. The food was incredible, huge variety or everything. Very nice and friendly staff, special thanks to Ben and Irene from the bar for their kindness and entertainment. Very organized welcoming of the guests, rangers are explaining the programs before you start them.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Borneo Nature Lodge
Sandakan

This accommodation was a real surprise for me, I was not sure what to expect and I was surprised in a very positive way. Rooms are super comfie, clean and the food is absolutely delicious. I could not thank enough for their kindness staff for it :) I really appreciated that its not a huge lodge so they only a few rooms therefore it feels really cozy. I love their eco solutions for water and electricity.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Borneo Sepilok Rainforest Resort
Sandakan

Best location because its very close to the RDC and also only a few min drive from the Orangutan and Sunbear centers. The rooms are nice and clean, I really liked that you live in individual small chalets. The pool was amazing after a tiring day on the sun.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shangri-La's Rasa Ria Resort

A real gem. I have been to many 5 star hotels but this one is very special. Originally I was booked into the Garden wing but straight away at the check in I got myself upgraded into the Ocean wing. Right from the beginning the staff was incredibly helpful, they even gave me an interim room to refresh myself until my Ocean Wing room is ready. I had a sea view room on the 4th floor. The room is fantastics, my first thought was that I would love to have it as it is as my own flat. Incredibly spacious, smart layout, comfortable furniture, tub on the terrace with a sunbed and a fan. Every evening they give you a local short story as part of the turn down service, such an attentive detail. The hotel premises are huge and as expected the ocean wing provided real privacy and peace. I really enjoyed the huge swimming pool and also visited the beach. I had a massage as well in the spa at the golf court which i can highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lahad Datu: Danum D1
Lahad Datu: Danum D1
Lahad Datu

I would say already the trip from Lahad Datu to Danum was already a great adventure, I loved the ride. We already saw monkeys on the way and some nice butterflies. We started at the lodge with an easy walk, and for our greatest surprise we spotted an orangutan mom with her baby. This was an absolute highlight and it was only an hour walk. Later we had a night drive, its was so nice and calm with some animal spottings.

Quality of Experience
Guides, Drivers and Staff
Transport
Kuching: River Cruise
Kuching: River Cruise
Kuching

I was the last one to board the boat which gave me a really good spot to sit at the end of the upper deck. The who journey gives you a really nice overview of the city, the surrounding, how people live in the area, fishing boats which are super cute and colorful. The absolute highlight was the sunset in the end behind Kuching.

Quality of Experience
Guides, Drivers and Staff
Transport
Kota Kinabalu: City Tour
Kota Kinabalu: City Tour
Kota Kinabalu

It was actually an hour program, we visited the city by car and made a stop to take some pictures of the Mustapha tower and the ministry building. In the evening I had the most amazing sunset of my Borneo visit, KK is situated in a perfect location to catch incredible sunsets.

Quality of Experience
Guides, Drivers and Staff
Transport
Lahad Datu: Danum D2
Lahad Datu: Danum D2
Lahad Datu

We did the coffin trail trekking which was very challanging physically to climb in the mud but the view in the end is a great compensation for the efforts. In the afternoon I went rafting, that was a real highlight to me in Danum. We were two in the boat plus our guide Bob so it was a really relaxing program. We also had the chance to swim a bit in a spot. The scenery is just amazing. We heard the sound of a helmeted hornbill which I will never forget :) We finished the evening with a short nightwalk, we had a bit cloudy evening but still the sky above the rainforest was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Sarawak: Mulu National Park D1
Sarawak: Mulu National Park D1
Mulu

The Deer cave was incredible. Already the walk to the cave was really cool, all the way in the forest but on ramps. After the cave we watched the bat exodus, hundreds of bats flying out of the cave to go for food in huge groups one by one…a true memory for life especially also if you keep silent and listen to the sound of their wings. The walk back to the park entrance in semi darkness brings out all the sounds of the forest, hundreds of spiders watching you and when the torch light touches their eyes, they shine like a diamond…it kinda feels like in Avatar.

Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan D1
Kinabatangan D1
Malaysia

We arrived late at the lodge therefore it was not possible to go for the full 2 hr trip however my guide Rizal did not want me to miss anything so they quickly took me out to introduce me to the proboscis monkeys before they go to sleep. I really enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan D2
Kinabatangan D2
Malaysia

We had 3 boat trips during the day, one in the morning where I was alone. In the afternoon I went with two other tourists from Spain and evening I was alone again. All cruises were really great, I enjoyed the calm and silent small channels of the river. During the night ride we spotted some very cute animals.

Quality of Experience
Guides, Drivers and Staff
Transport
Kota Kinabalu: Snorkelling or Diving in UNESCO Site
Kota Kinabalu: Snorkelling or Diving in UNESCO Site
Kota Kinabalu

I was mainly interested in snorkeling for the program. We went to Dreamer island which is a private island and is mainly for water sports. There was nothing to see so its not a good spot to see anything. They organized intro diving but it was not too encouraging that all the people on the island went in turns so the entire experience seemed a bit like mass tourism. The island had a nice beach, if you dont mind swimming monitor lizards in the water its a nice sport to take a dip in the water.

Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan D3
Kinabatangan D3
Malaysia

Last day in Kinabatangan with morning and afternoon boat rides. We were trying to chase elephants but did not make it but still we managed to see wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Kuching: Kubah Wildlife Park
Kuching: Kubah Wildlife Park
Kuching

The first highlight of this trekking was my guide Rosli. He has such an incredible knowledge, he is so proud of his heritage that you can hear it in all his stories he shares. The park is really nice, calm, we have seen some pitcher plants, birds, forgs, amazing trees and as a bonus a nice waterfall in the end. Even though I expected the water to be cold, it was really pleasant. In the afternoon we continued our trip to Semenggoh orangutan center as a separate program where we saw many orangutans coming for the afternoon feeding.

Quality of Experience
Guides, Drivers and Staff
Transport
Sarawak: Mulu National Park D2
Sarawak: Mulu National Park D2
Mulu

My ultimate favorite cave is the Clearwater cave. Its gigantic, the dimensions are incredible. There is an nice small sport at the exit to take a dip in the water which is very refreshing so highly recommended. We stopped on the way in a small handcraft market, I really liked the hand made products there. Lunch was very tasty and extra bonus I had midin as well :)

Quality of Experience
Guides, Drivers and Staff
Transport
Sandakan: Labuk Bay Proboscis Monkey Santuary
Sandakan: Labuk Bay Proboscis Monkey Santuary
Sandakan

Its a great place to see the monkeys from very close. Bonus was two hornbills :)

Quality of Experience
Guides, Drivers and Staff
Transport
Kundasang: Town Tour
Kundasang: Town Tour
Malaysia

First we visited the Kinabalu Park, the flowers and plants here are beautiful. I have seen some orchids and pitcher plants. Later we visited a dairy farm, I really liked that you can see the cow milking and also try their local products. I tried their yogurt ice cream, it is a must, was super delicious.

Quality of Experience
Guides, Drivers and Staff
Transport
Sandakan: Sepilok Rehabilitation Centre
Sandakan: Sepilok Rehabilitation Centre
Sandakan

I visited the SunBear and the Orangutan Rehab centers, both really worth the visit. I also had a Nightwalk in the RDC where we went to skywalk to wait for the flying squirrels. I can recommend to check out the canopy bridge also during the day, its an incredible establishment.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Faida Amin

Great Trip
Malaysia | May 28 - Jun 2, 2025

W
west h.
San Angelo, TX | Reviewed on Jun 05, 2025
The trip was planned out very well with great communication. All guides were informative and polite. We enjoyed the entire trip. Read more

The trip was planned out very well with great communication. All guides were informative and polite. We enjoyed the entire trip.

Hotel Reviews
Sepilok Nature Lodge
Sandakan / Sepilok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sukau Greenview Lodge
Kinabatangan River
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sabah
Sandakan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sandakan: Sepilok Rehabilitation Centre
Sandakan: Sepilok Rehabilitation Centre
Sandakan
Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan D1
Kinabatangan D1
Malaysia
Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan D2
Kinabatangan D2
Malaysia
Quality of Experience
Guides, Drivers and Staff
Transport
Sandakan: Labuk Bay Proboscis Monkey Santuary
Sandakan: Labuk Bay Proboscis Monkey Santuary
Sandakan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jun 16, 2025

Hello West,
Thank you for your kind words! We're thrilled to hear that you enjoyed your trip and that our team contributed to making it memorable.

By choosing our eco-friendly tours, you help reduce carbon emissions, support local communities, and protect natural ecosystems. We strive to ensure that every journey leaves a positive impact on both our guests and the destinations we visit.

We look forward to welcoming you on another adventure soon!

Warm regards,
Faida

Very professional and knowledgeable
Malaysia | Sep 29 - Oct 5, 2024

J
johanna f.
Auburn Hills, MI | Reviewed on Oct 08, 2024
Everyone that helped us throughout the tour were very helpful, knowledgeable, and proactive. They all knew we had limited time at each site, so they arranged their respective itineraries accordingly to ensure we saw as much as possible. All guides and drivers were very professional and experienced. They all paid attention to detail and ensured our comfort throughout the long drives to each site. My daughter and I really enjoyed our time during this tour. Read more

Everyone that helped us throughout the tour were very helpful, knowledgeable, and proactive. They all knew we had limited time at each site, so they arranged their respective itineraries accordingly to ensure we saw as much as possible. All guides and drivers were very professional and experienced. They all paid attention to detail and ensured our comfort throughout the long drives to each site. My daughter and I really enjoyed our time during this tour.

Activity Reviews
Kuala Lumpur: Batu Caves & City Tour
Kuala Lumpur: Batu Caves & City Tour
Kuala Lumpur

I wish the guide would of explained to us more about the history and significance of the temple. Our time was limited to the general area at the bottom of the steps. I didn't realize that there was more to the site than just the steps and caves. We did not see the surrounding area. We ended up learning more about this site through our driver than the actual guide.

Quality of Experience
Guides, Drivers and Staff
Guide should have explained the significance and history of the site a bit more in detail
Transport
Kuala Lumpur: Petronas Twin Towers
Kuala Lumpur: Petronas Twin Towers
Malaysia

I wish the guide should have taken us to an area where we could see the two towers from a distance so we can take photos and appreciate the architecture. We were immediately taken inside so we could get in line and wait for our turn.

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jun 16, 2025

Dear Johanna,
I apologize for the late response as I have overlooked on this review. Thank you so much for sharing your thoughtful feedback. We're delighted to hear that you and your daughter had a memorable experience during the tour. We're sorry to hear that some of the historical context wasn't as thoroughly covered as you'd hoped. Your comment is invaluable, and we'll ensure that future tours provide a more comprehensive understanding of such significant sites.

We look forward to the opportunity to serve you again in the future!

Safe travels,
Faida from Malaysia

An absolutely fantastic tour service. Not onl...
Malaysia | Jul 19 - Jul 29, 2024

Mark
Mark F.
the Netherlands | Reviewed on Jul 30, 2024
An absolutely fantastic tour service. Not only were they available to answer any questions 24 hours a day, more importantly they really cared about our enjoying our trip. I highly recommend them. All our local guides and drivers were terrific! Read more

An absolutely fantastic tour service. Not only were they available to answer any questions 24 hours a day, more importantly they really cared about our enjoying our trip. I highly recommend them. All our local guides and drivers were terrific!

Hotel Reviews
Sukau Greenview Lodge
Kinabatangan River

I stayed at the Sukau Greenview Lodge in Sandakan for three nights. While the accommodations were okay, given that it’s in the jungle, I wasn't expecting high-level amenities. They were great about some things, like the air conditioning which was terrific, but not so good about others, such as only accepting cash. I had no Malaysian ringgit and wanted to buy an ice cream but couldn't because they didn't accept credit cards. The staff at the desk weren't very helpful, but the guides were excellent.

Pangkor Laut Resort
Lumut

I chose this hotel as it was recommended by a friend, and it didn't disappoint!

Activity Review
Sandakan: Sepilok Rehabilitation Centre
Sandakan: Sepilok Rehabilitation Centre
Sandakan

I visited the Sepilok Rehabilitation Centre in Sandakan, and while the center itself was nice and the guides and staff were terrific, it felt a bit too much like a zoo for my taste. I personally enjoyed the part of the trip where we were in the wild more, especially at the Greenview Bed and Breakfast in the Borneo jungle. The nature in the area was absolutely stunning and exactly what I traveled for.

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Aug 05, 2024

Dear Mark & Andrew,
Thank you so much for your wonderful feedback!

It’s great to know that our team’s dedication to ensuring you had an enjoyable trip made a difference. We’ll be sure to pass along your kind words to our local guides and drivers—they’ll be delighted to hear your praise. Your recommendation means a lot to us, and we look forward to the opportunity to serve you again in the future!

Safe travels,
Faida from Malaysia

Incredible trip to Borneo, seamlessly organised
Malaysia | Jul 1 - Jul 7, 2024

L
Lucy C.
| Reviewed on Jul 15, 2024
Faida organised a trip to Borneo for my family in collaboration. She was great at making changes or incorporating my wishlist. We absolutely loved it. I was a little hesitant to book as I had never gone via KimKim but the experience was incredible. They were able to organise details I would never have been able to figure out. From the moment we were picked up from the airport - every transfer was seamless and on time. It meant I was never thinking about "what next" or "how do we get a taxi?"... Read more

Faida organised a trip to Borneo for my family in collaboration. She was great at making changes or incorporating my wishlist. We absolutely loved it. I was a little hesitant to book as I had never gone via KimKim but the experience was incredible. They were able to organise details I would never have been able to figure out. From the moment we were picked up from the airport - every transfer was seamless and on time. It meant I was never thinking about "what next" or "how do we get a taxi?" as it was all done. It felt like I had a team behind the scenes running the holiday so all I had to do was enjoy it.

We spent a a few days in the jungle, then a few on the islands and it was an ideal mix (it was a one week holiday). We saw so many animals in the wild including probiscos monkeys, orangatangs, baby turtles, tarsiers (the big eyed cuties) and many many more. Our itinerary was a two half days / one night in Sepilok, 2 nights on the River Cruise (Wetlands Resort was great, as was Omar our guide) , a night on turtle island then a two nights at the Dive Resort in Lankayan Island. The diver resort was absolute paradise with incredible snorkelling (good for kids), swimming with turtles (they just graze the sea grass casually most of the time) and seeing baby turtles hatch and run on the beach. The set up is like Bora Bora - so luxurious. The staff were also wonderful.

I normally organise holidays myself but I am so glad I did it via Faida. She made everything work like clockwork and she set up a WhatsApp group so if I had any changes or questions while on holiday, they were able to answer them. I didn't realise but a lot of transfers are by boat and there was no way I would have known when they all leave and arrive. However, thanks to Faida - this was all sorted. I was also worried about the timings of everything as it seemed like a lot to fit in, but it worked very well and everything was timed perfectly.

This was a wonderful holiday for our whole family. I cannot recommend Faida highly enough.

Hotel Reviews
Walai Penyu Resort Libaran
Sandakan

This doesn't promise to be a fancy experience - but even for "glamping" this was quite basic. However, that becomes part of the appeal - you get to see the village and the way villagers live (but again, this is very basic). The food and staff were great. It is very rustic - think table and chairs on the beach. The part that was oddly disappointing was the turtles. Compared to other islands, where I saw many adult turtles and babies live hatching - the island had about 3 nests only. I also worry that if they are holding turtles back for tourists to "release" - then it's not ideal for the baby turtles who must sit in a bucket. I would see this island for an off the beaten track tour of what village life is like.

Authenticity & Character
Location
it's an island
Staff
Cleanliness & Comfort
It is very basic but they tell you that - there is no air conditioning
Kinabatangan Wetlands Resort
Sandakan

Lovely hotel in the jungle. Very comfortable. Excellent staff and food. You fall asleep to the sounds of the rainforest.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lankayan Island Dive Resort

INCREDIBLE EXPERIENCE! This place is magical. From the chalets that sit over the blue water, to being able to swim with turtles - it was one of the favourite experiences. Everything about this place was wonderful.

Authenticity & Character
Location
Dreamy island. Ample fish to look at while snorkelling. Lovely accessible reef.
Staff
Cleanliness & Comfort
Luxurious!
Activity Review
Kinabatangan D1
Kinabatangan D1
Malaysia

Omar was an excellent guide - definitely worth doing. We saw so many animals in the jungle.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jul 15, 2024
Dear Lucy, Thank you so much for your incredibly kind words and glowing review! It was an absolute pleasure organizing your family trip to Borneo, and I'm thrilled to hear that you all had such a fantastic experience. I'm delighted that we could tailor the itinerary to include all the highlights you wanted to see, from the jungles to the islands, and that everything ran smoothly for you from start to finish. Your appreciation for the seamless transfers and the behind-the-scenes support... Read more

Dear Lucy,

Thank you so much for your incredibly kind words and glowing review! It was an absolute pleasure organizing your family trip to Borneo, and I'm thrilled to hear that you all had such a fantastic experience.

I'm delighted that we could tailor the itinerary to include all the highlights you wanted to see, from the jungles to the islands, and that everything ran smoothly for you from start to finish. Your appreciation for the seamless transfers and the behind-the-scenes support means a lot to us. Creating memorable and worry-free holidays is exactly what we aim for, and I'm so pleased we could exceed your expectations.

Thank you once again for choosing KimKim and for your heartfelt recommendation. If you ever decide to explore another destination, please don't hesitate to get in touch. We'd love to assist you in planning your next adventure!

Warm regards,
Faida from Malaysia

Had an amazing trip in Malaysia. Faida was an...
Malaysia | Apr 27 - May 14, 2024

M
Muzaffar H.
South Africa | Reviewed on Jun 28, 2024

Had an amazing trip in Malaysia. Faida was an amazing trip planner. Planned the trip exactly as I asked. She fulfilled all requests and changes etc and organised amazing people to take us around Malaysia. Definitely recommend

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jul 15, 2024

Dear Muzaffar,
Thank you so much for your kind words! I'm thrilled to hear that you had an amazing trip in Malaysia and that I could assist in planning it exactly to your specifications. It was a pleasure fulfilling your requests and arranging for wonderful experiences throughout your journey.

Your recommendation means a lot to me and I truly appreciate your feedback.

Wishing you many more incredible travels ahead!

Warm regards,
Faida from Malaysia

We appreciated having someone that could arra...
Malaysia | Jun 3 - Jun 7, 2024

B
Beth K.
Portland, OR | Reviewed on Jun 21, 2024
We appreciated having someone that could arrange tours and hotels for us. We found that the descriptions and photos of the tours were more glowing than our experience. Also, the hotel photos were incorrect in one instance. All of the guides and drivers were punctual and polite. We especially enjoyed our guide/driver Seong in Penang, he did an excellent job showing us the important sights as well as offering us choices of what we wanted to see.
The guide in Cameron Highlands was...
Read more

We appreciated having someone that could arrange tours and hotels for us. We found that the descriptions and photos of the tours were more glowing than our experience. Also, the hotel photos were incorrect in one instance. All of the guides and drivers were punctual and polite. We especially enjoyed our guide/driver Seong in Penang, he did an excellent job showing us the important sights as well as offering us choices of what we wanted to see.
The guide in Cameron Highlands was knowledgable about the tea farms and the Mossy Forest. The tea shop was very crowded with families and we had a long wait to order our tea and didn't get to have the tour.

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jul 15, 2024
Dear Beth & Dar,
Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you appreciated our assistance in arranging tours and hotels, and that you had positive experiences with our guides and drivers, particularly Eng Seong in Penang and your guide in Cameron Highlands.
We're sorry to hear about the discrepancies between the tour descriptions/photos and your actual experiences, as well as the incorrect hotel photo. Your feedback regarding these matters... Read more

Dear Beth & Dar,
Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you appreciated our assistance in arranging tours and hotels, and that you had positive experiences with our guides and drivers, particularly Eng Seong in Penang and your guide in Cameron Highlands.

We're sorry to hear about the discrepancies between the tour descriptions/photos and your actual experiences, as well as the incorrect hotel photo. Your feedback regarding these matters is invaluable to us, and we will certainly review and address these issues with our team to ensure better accuracy and transparency in the future.

Regarding the crowded tea shop experience in Cameron Highlands, we apologize for the inconvenience you faced. We understand how frustrating it can be to have such an experience disrupt your enjoyment of the tour.

Your insights help us to continually improve our services, and we appreciate your understanding and patience throughout your trip.

Warm regards,
Faida from Malaysia

Malaysia Trip
Malaysia | May 10 - May 19, 2024

E
Elke J.
Austria | Reviewed on May 21, 2024
Faida was very helpful and flexible during the planning period and also available and helpful during the trip. Malaysia is an amazing country full of adventure and beautiful nature. Flights and transfers really worked well.
Also the tour guide in Penang, Lester, was excellent - his overall knowledge of culture, country and people made my stay really pleasant.
The driver in Langkawi, Shiny, was excellent - very professional and friendly. In a short time I really got a good... Read more

Faida was very helpful and flexible during the planning period and also available and helpful during the trip.

Malaysia is an amazing country full of adventure and beautiful nature. Flights and transfers really worked well.
Also the tour guide in Penang, Lester, was excellent - his overall knowledge of culture, country and people made my stay really pleasant.

The driver in Langkawi, Shiny, was excellent - very professional and friendly.

In a short time I really got a good impression of the variety of Malaysia.

Activity Reviews
Flight en-route via Kuala Terengganu: Redang Island - Kuala Lumpur {{start_location}} and {{end_location}}
Flight en-route via Kuala Terengganu: Redang Island - Kuala Lumpur {{start_location}} and {{end_location}}
Malaysia
Quality of Experience
Guides, Drivers and Staff
Transport
Langkawi: Skybridge & Mangrove
Langkawi: Skybridge & Mangrove
Langkawi Island

The Mangrove Tour was amazing - animals and really great nature. Boat driver was excellent - very friendly and gave us a lot of information. Weather in the afternoon was not good - because of the fog there was no view from the top of the cable car.

Quality of Experience
Guides, Drivers and Staff
Transport
Langkawi: Island Hopping (Half-Day)
Langkawi: Island Hopping (Half-Day)
Malaysia

Driver was professional and friendly. Boat driver was unfriendly and not motivated to inform about anything. He only informed us about times when to be back. Islands are beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Penang: City D1
Penang: City D1
Penang

Lester was a perfect guide - very professional and a perfect company.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on May 24, 2024
Hi Elke,
Thank you so much for your wonderful feedback!
It's great to know that you found Malaysia to be an amazing country filled with adventure and beautiful nature. We are pleased that your flights and transfers went smoothly. We're also glad that Lester, our tour guide in Penang, provided you with excellent service and enriched your experience with his knowledge of the culture, country, and people. Additionally, we are happy to hear that Shiny, your driver in Langkawi, was both... Read more

Hi Elke,
Thank you so much for your wonderful feedback!

It's great to know that you found Malaysia to be an amazing country filled with adventure and beautiful nature. We are pleased that your flights and transfers went smoothly. We're also glad that Lester, our tour guide in Penang, provided you with excellent service and enriched your experience with his knowledge of the culture, country, and people.

Additionally, we are happy to hear that Shiny, your driver in Langkawi, was both professional and friendly.

We are thrilled that, in a short time, you were able to get a good impression of the variety Malaysia has to offer. We hope to welcome you back for another adventure in the future!

Regards,
Faida

An amazing and memorable trip to Melaka & KL!...
Malaysia | Mar 1 - Mar 5, 2024

S
Stephen W.
Singapore | Reviewed on Mar 09, 2024

An amazing and memorable trip to Melaka & KL!
Faida was great from start to end - patient in developing a perfect itinerary, regular updates and a very clear process. Then on hand (with Ieqa) to answer any queries during the trip.
Our local driver & guides (Vikram, Sha, Eddie, Fuad & Eddie) were wonderful, offering deep local insight and genuine friendship.
One minor factor is allowing & being prepared for longer transit times if travelling by car in and around KL.
An unforgettable experience, thank you to Faida & team ❤️

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Mar 11, 2024
Hi Stephen!
Thank you for your kind review. I enjoyed organising your trip to Malaysia and it means a lot you had a good time in this beautiful country.
I have taken note on the transit time to make it a bit longer for future travellers. We are just afraid if time doesn't permit for the next places to be visited in the lists. Nevertheless, we will discuss this with our guides on how to improve the situation. Send my regards to Ian as well and I hope that in future you would have more... Read more

Hi Stephen!
Thank you for your kind review. I enjoyed organising your trip to Malaysia and it means a lot you had a good time in this beautiful country.

I have taken note on the transit time to make it a bit longer for future travellers. We are just afraid if time doesn't permit for the next places to be visited in the lists. Nevertheless, we will discuss this with our guides on how to improve the situation.

Send my regards to Ian as well and I hope that in future you would have more days to visit us. Perhaps Malaysian Borneo this time!

Take care & Stay Safe!

Kind Regards,
Faida from Malaysia

Faida went above and beyond
Malaysia | Aug 13 - Aug 19, 2023

M
Megan D.
Angola | Reviewed on Aug 22, 2023

Faida was so helpful and went out of her way to make this trip exactly the experience I was hoping for and all on short notice! She was a miracle worker and it was a truly memorable experience.

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Aug 23, 2023

Hi Megan,
Thank you for taking sometime to give your feedback. I am happy that you had the chance to experience some parts of Borneo's hidden gem. If there's anything I can do to improve our offering, please let me know!