Malaysia Travel Agents

We have now used KimKim for multiple trips and Malaysia was no different — absolutely seamless from start to finish. Every detail was taken care of before we even had to think about it. Accommodation, transfers, tours — all perfectly arranged, all exactly as promised.
What KimKim does better than anyone is remove the stress from travel entirely. There is no scrambling, no uncertainty, no moment where you wonder if something will go wrong. Everything just works. You arrive, you enjoy, you trust the process — because they have never once given us a reason not to.
Our Malaysia trip was everything we hoped for, and a big part of that is because the foundation was so well laid. When your logistics are this reliable, you are free to be fully present and actually experience the place you are in.
We will not use anyone else. KimKim has our complete loyalty — and our highest recommendation to anyone looking for a travel partner they can truly count on.

Shona did a great job setting us up with some fantastic private guides through all of our stops in Malaysia. We believe excellent private guides are the single most important factor in having a memorable trip.. Shona also
made sure that our hotel bookings were set up in time, that our tours covered the places that we most wanted to see, and that the trip went off almost completely seamlessly. Even when there was one small pick hiccup, she made sure that the issue was addressed and the local tour guide was notified of the issue. So, this is our second trip planned with Shona, and we would highly recommend her to anyone else who is planning a trip to Japan or any of the surrounding Asian countries, like Malaysia. Thank you, Shona!

Trying to capture the trip Nick so thoughtfully stitched together for us is no easy task—I’ve honestly been putting this off because I wasn’t sure I could do it justice.

My aunt and I began our journey with a challenging jungle trek that pushed us far beyond our comfort zones. We navigated slippery boulders, heavy rain, deep mud, and dense greenery where the trail often seemed to disappear entirely. It tested us physically, but also left us with a deep sense of accomplishment and confidence. We climbed over landslides by swinging from trees, crossed broken bridges, endured relentless leech encounters, and—however slowly—proved to ourselves that we could do it. Along the way, we formed meaningful connections with our guides and hosts, who cooked for us, shared stories, and made the experience so so special.

To everyone’s surprise (especially our own), we completed the through-hike and continued on to stay with a local family in Sabah. Easter and her family welcomed us with extraordinary warmth, as did every host we met throughout the trip. We were invited into their lives in such a genuine way—through shared meals, conversations, music, and traditions. They taught us local dances and songs played on gongs passed down through generations, and showed us what true community looks like. We learned to bake rolls, fry fish, experiment with new ingredients, and even how to properly enjoy eggs—with white pepper and soy sauce. These moments of cultural exchange are something we’ll carry with us forever.

From there, we explored local markets before heading to the Kinabatangan River. The lodge Nick chose for us was perfect—well-organized, welcoming, and run by an incredibly knowledgeable team. Every river cruise ran seamlessly, and we only wished we had stayed longer. Seeing wildlife in that setting felt almost surreal—the night walks, day treks, and boat rides were so magical. I've never seen stars so clearly. And watching wild elephants and orangutans moving freely in their natural habitat was one of those rare moments that hardly feels real, even as it’s happening.
(I took over 7,000 photos with my Nikon Z8 - which you can see @j_denmark)

Throughout the trip, every driver Nick arranged was punctual, kind, and went above and beyond to help us. Whether it was tracking down dry rice on the side of the road to help protect my damp camera or finding a local market where we could try tuak, their thoughtfulness never went unnoticed.

From a planning perspective, Nick was exceptional. He answered every question with patience, welcomed every idea, and helped refine our plans again and again—we must have reworked the itinerary half a dozen times or more. His insight and enthusiasm made the entire process feel collaborative and exciting, and in the end, he brought my vision to life in a way that exceeded every expectation. I look forward to using KimKim again one day, especially when trying to accomplish a lot into a brief trip.

I am incredibly grateful to Nick for creating such a meaningful, adventurous, and unforgettable experience for my aunt and I.

Overall the trip was good in that it combined hiking and biking, as well as some beach time at the end. The Bike Borneo guys (Christian & Hakeem) were great and they had sorted out some nice bike routes and a nice homestay.
The 3 day hike with Rosli (and Andy and Jackie who were friendly but I'm not sure why they were there) was not what we expected. It would have been best characterized as a 3 day hike where we camp in villages on wood floors and have outdoor squat toilets rather than being described as homestays. The "homestays" were much more primitive than any of our other homestays in Borneo (which had mattresses and indoor flush toilets). If we knew we'd be sleeping on wood floors we would have brought or requested padded sleeping mats. The trails were narrow and slippery with many creek crossings and the leeches were incredibly numerous. We ended up walking out on a dirt road on the third day which made for better travelling but it cost us an extra 250 ringitt for the transport out.

I was very satisfied with my kimkim experience. It's the initial ease off set up through an application but then with the human touch of an old school travel agent. Nick was well and formed and I felt safe trusting his judgment. My time was allocated very sensibly and the two places I stayed at were very well chosen.

Green Sawak was incredibly professionally run - their systems were so efficient. The room I stayed in was great value, clean, cute, well air-conditioned and with a nice hot shower. Also such a comfortable arm chair that I feel asleep on the second afternoon and missed the cultural talk!

I will say that there is a certain amount of luck with the guides. I was fortunate to be in a group led by Ikki - high energy, very funny, very informed, good English. On my last morning I took an optional cruise (NOTE: make sure to book early, they will not try to upsell, you must speak to reception), and the guide was much less involved and informed.

We saw elephants, crocodiles, monkeys, eagles, hornbills.... It was very successful.

The second stay at Borneo Sepilok Rainforest Resort, I chose to just do things by myself. The first day I saw the sun bears and orangutans (arrive at 2pm!). The second day I spent the entire day in the Rainforest Discovery Centre. The BSRR is just 2-3 minutes drive from all these attractions, and they had a little car they took me back and forth in - 1 EUR per journey. BSRR is beautiful with lovely flowers and good food.

I could have fine -tuned any of the parameters of this trip, but letting the experts do all the research worked really well. All I had to do was arrive at Sandakan airport with my cameras and the rest just happened.

Thanks kimkim and Nick for a brilliant trip.