Malaysia Travel Agents

Kimkim has selected the best Malaysia travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Malaysia who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Malaysia
Chat with a local specialist who can help organize your trip.

Ana Bicanic

(26 reviews)
Malaysia Travel Agent based in Bali
Recent traveler reviews for Ana:
"Our trip to Indonesia was fantastic, thanks to Ana!" - by Carole, Jul 16, 2024 · see review
"Ana did a great job of creating a trip for us that fit our needs." - by George, Jul 5, 2024 · see review
"Ana was very patient with my delayed responses as well the many changes we had to our itinerary." - by Michelle, May 29, 2024 · see review

Nick Jansen

(15 reviews)
Malaysia Travel Agent based in Malaysia
Nick specializes in: Adventure, Culture, Homestays, Nature, Wildlife
Recent traveler reviews for Nick:
"We had a few glitches on the back end of our trip but Nick made sure that we were taken care of." - by Sharon, May 31, 2024 · see review
"Nick was quick to respond and always available." - by Brenda, May 29, 2024 · see review
"Nick was very available and worked hard to ensure a smooth trip." - by Barb, May 27, 2024 · see review

Faida Amin

(6 reviews)
Malaysia Travel Agent based in Malaysia
Faida specializes in: Rainforests, Culture, Beaches, City, Foodie, Themeparks, Golfing etc.
Recent traveler reviews for Faida:
"Faida organised a trip to Borneo for my family in collaboration." - by Lucy, Jul 15, 2024 · see review
"Faida was an amazing trip planner." - by Muzaffar, Jun 28, 2024 · see review
"Faida was so helpful and went out of her way to make this trip exactly the experience I was hoping for and all on short notice!" - by Megan, Aug 22, 2023 · see review
Faida's Favorite Itineraries:

Trip Reviews for Malaysia

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 25 ratings

Incredible trip to Borneo, seamlessly organised
Malaysia | Jul 1 - Jul 7, 2024

L
Lucy C.
| Reviewed on Jul 15, 2024
Faida organised a trip to Borneo for my family in collaboration. She was great at making changes or incorporating my wishlist. We absolutely loved it. I was a little hesitant to book as I had never gone via KimKim but the experience was incredible. They were able to organise details I would never have been able to figure out. From the moment we were picked up from the airport - every transfer was seamless and on time. It meant I was never thinking about "what next" or "how do we get a taxi?"... Read more

Faida organised a trip to Borneo for my family in collaboration. She was great at making changes or incorporating my wishlist. We absolutely loved it. I was a little hesitant to book as I had never gone via KimKim but the experience was incredible. They were able to organise details I would never have been able to figure out. From the moment we were picked up from the airport - every transfer was seamless and on time. It meant I was never thinking about "what next" or "how do we get a taxi?" as it was all done. It felt like I had a team behind the scenes running the holiday so all I had to do was enjoy it.

We spent a a few days in the jungle, then a few on the islands and it was an ideal mix (it was a one week holiday). We saw so many animals in the wild including probiscos monkeys, orangatangs, baby turtles, tarsiers (the big eyed cuties) and many many more. Our itinerary was a two half days / one night in Sepilok, 2 nights on the River Cruise (Wetlands Resort was great, as was Omar our guide) , a night on turtle island then a two nights at the Dive Resort in Lankayan Island. The diver resort was absolute paradise with incredible snorkelling (good for kids), swimming with turtles (they just graze the sea grass casually most of the time) and seeing baby turtles hatch and run on the beach. The set up is like Bora Bora - so luxurious. The staff were also wonderful.

I normally organise holidays myself but I am so glad I did it via Faida. She made everything work like clockwork and she set up a WhatsApp group so if I had any changes or questions while on holiday, they were able to answer them. I didn't realise but a lot of transfers are by boat and there was no way I would have known when they all leave and arrive. However, thanks to Faida - this was all sorted. I was also worried about the timings of everything as it seemed like a lot to fit in, but it worked very well and everything was timed perfectly.

This was a wonderful holiday for our whole family. I cannot recommend Faida highly enough.

Hotel Reviews
Walai Penyu Resort Libaran
Sandakan

This doesn't promise to be a fancy experience - but even for "glamping" this was quite basic. However, that becomes part of the appeal - you get to see the village and the way villagers live (but again, this is very basic). The food and staff were great. It is very rustic - think table and chairs on the beach. The part that was oddly disappointing was the turtles. Compared to other islands, where I saw many adult turtles and babies live hatching - the island had about 3 nests only. I also worry that if they are holding turtles back for tourists to "release" - then it's not ideal for the baby turtles who must sit in a bucket. I would see this island for an off the beaten track tour of what village life is like.

Authenticity & Character
Location
it's an island
Staff
Cleanliness & Comfort
It is very basic but they tell you that - there is no air conditioning
Kinabatangan Wetlands Resort
Sandakan

Lovely hotel in the jungle. Very comfortable. Excellent staff and food. You fall asleep to the sounds of the rainforest.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lankayan Island Dive Resort

INCREDIBLE EXPERIENCE! This place is magical. From the chalets that sit over the blue water, to being able to swim with turtles - it was one of the favourite experiences. Everything about this place was wonderful.

Authenticity & Character
Location
Dreamy island. Ample fish to look at while snorkelling. Lovely accessible reef.
Staff
Cleanliness & Comfort
Luxurious!
Activity Review
Kinabatangan D1
Kinabatangan D1
Malaysia

Omar was an excellent guide - definitely worth doing. We saw so many animals in the jungle.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jul 15, 2024
Dear Lucy, Thank you so much for your incredibly kind words and glowing review! It was an absolute pleasure organizing your family trip to Borneo, and I'm thrilled to hear that you all had such a fantastic experience. I'm delighted that we could tailor the itinerary to include all the highlights you wanted to see, from the jungles to the islands, and that everything ran smoothly for you from start to finish. Your appreciation for the seamless transfers and the behind-the-scenes support... Read more

Dear Lucy,

Thank you so much for your incredibly kind words and glowing review! It was an absolute pleasure organizing your family trip to Borneo, and I'm thrilled to hear that you all had such a fantastic experience.

I'm delighted that we could tailor the itinerary to include all the highlights you wanted to see, from the jungles to the islands, and that everything ran smoothly for you from start to finish. Your appreciation for the seamless transfers and the behind-the-scenes support means a lot to us. Creating memorable and worry-free holidays is exactly what we aim for, and I'm so pleased we could exceed your expectations.

Thank you once again for choosing KimKim and for your heartfelt recommendation. If you ever decide to explore another destination, please don't hesitate to get in touch. We'd love to assist you in planning your next adventure!

Warm regards,
Faida from Malaysia

Had an amazing trip in Malaysia. Faida was an...
Malaysia | Apr 27 - May 14, 2024

M
Muzaffar H.
South Africa | Reviewed on Jun 28, 2024

Had an amazing trip in Malaysia. Faida was an amazing trip planner. Planned the trip exactly as I asked. She fulfilled all requests and changes etc and organised amazing people to take us around Malaysia. Definitely recommend

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jul 15, 2024

Dear Muzaffar,
Thank you so much for your kind words! I'm thrilled to hear that you had an amazing trip in Malaysia and that I could assist in planning it exactly to your specifications. It was a pleasure fulfilling your requests and arranging for wonderful experiences throughout your journey.

Your recommendation means a lot to me and I truly appreciate your feedback.

Wishing you many more incredible travels ahead!

Warm regards,
Faida from Malaysia

Borneo Gals
Malaysia | May 17 - May 26, 2024

S
Sharon A.
Milpitas, CA | Reviewed on May 31, 2024
We had a few glitches on the back end of our trip but Nick made sure that we were taken care of. We had no issues with the drivers, our lodgings and tours. Our drivers were where the itinerary said they would be and they were always on time. We were able to add a tour to the Mari-Mari cultural center spur of the moment. Nick took care of the reservations an driver. Read more

We had a few glitches on the back end of our trip but Nick made sure that we were taken care of. We had no issues with the drivers, our lodgings and tours. Our drivers were where the itinerary said they would be and they were always on time. We were able to add a tour to the Mari-Mari cultural center spur of the moment. Nick took care of the reservations an driver.

Hotel Reviews
Hotel Grandis Kota Kinabalu
Kota Kinabalu

Fantastic! Great location, pool, and roof top bar. The rooms were clean and spacious.

Authenticity & Character
Location
Staff
Very accommodating
Cleanliness & Comfort
Kinabalu Pine Resort

Small but clean rooms with nice views of Mt. Kinabulu

Location
Sepilok Jungle Resort

Nice hotel in the middle of the jungle. Beautiful grounds with lots of opportunities to observe wildlife.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Borneo Natural Sukau Bilit Resort

Very small rooms and not well maintained. Window pane missing in our front door allowing for insects to enter. No place to put luggage except on the floor. The bathroom and shower were not separated so water went everywhere.

Location
Rustic but right on the river.
Staff
Ryan did his best to locate wildlife. There were two instances with mechanical boat issues. There was no way for boats to communicate or assist us. We sat dead in the water for 1/2 hour to 45 min. Since there was no communication between boats, we were unable to locate crucial wildlife (pigmy elephants) that other boats were able to find.
Cleanliness & Comfort
Mabul Beach Resort
Mabul Island

We loved this place!!! Beautiful!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coral Island & Snorkeling Excursion
Coral Island & Snorkeling Excursion
Kota Kinabalu

Unfortunately the reef is dead. Lots of plastic bottles floating on the ocean. Very sad.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
I'm not sure if another island location would be any better. Being so close to the city of Kota Kinabula, and the many stilt villages, and direction of the ocean current contributed to the sea of floating plastic bottles.
Kinabalu National Park & Poring Hot Springs
Kinabalu National Park & Poring Hot Springs
Kundasang
Guides, Drivers and Staff
I would have liked to hear more about the unique flora and fauna. The tour was rather rushed. There was no opportunity to experience the hot springs. They were filled with kids.
Transport
Long drive from Kota Kinabula to the hot springs and then more time to reverse back to our lodging.
Sepilok Orangutan Centre & Sunbear Centre
Sepilok Orangutan Centre & Sunbear Centre
Sandakan

Very enjoyable .

Quality of Experience
Guides, Drivers and Staff
Best guide of the trip!!! I believe her name was Yang. She was extremely knowledgeable about Borneo history, the animals and was able to answer all questions put to her.
Transport
This was a short drive from the Sepilok Jungle Lodge and this center. Very appreciated not spending hours in the van.
Afternoon Wildlife River Cruise
Afternoon Wildlife River Cruise
Kinabatangan

Already discussed in the review of the lodging.

Mabul to Tawau Airport Departure
Mabul to Tawau Airport Departure
Mabul Island

Nick, We really appreciated the effort you put into us getting to the airport on time. You and the folks at the Mabul Beach Resort. We made our flights despite the weather and miscommunication about boat and driving time to the airport.

Guides, Drivers and Staff
Great snorkling. Beautiful reefs with pleasant and informative guides.
Transport
You made this transport happen!
Local specialist: Nick Jansen

Nick was quick to respond and always availabl...
Malaysia | May 17 - May 26, 2024

Brenda
Brenda T.
Bend, OR | Reviewed on May 29, 2024
Nick was quick to respond and always available. Read more

Nick was quick to respond and always available.

Hotel Reviews
Hotel Grandis Kota Kinabalu
Kota Kinabalu

Very central to market and restaurants. Good food available poolside.

Authenticity & Character
Location
Central
Staff
Cleanliness & Comfort
Kinabalu Pine Resort

Beautiful views

Authenticity & Character
Location
Isolated area with great views
Staff
Cleanliness & Comfort
Halal hotel so no alcohol allowed in restaurant.
Sepilok Jungle Resort

Beautiful grounds. Older accommodations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC struggled to cool. Older.
Borneo Natural Sukau Bilit Resort

Beautiful grounds

Authenticity & Character
Grounds
Location
Staff
Guides
Cleanliness & Comfort
Older. Termites.
Mabul Beach Resort
Mabul Island

Great food. Everything included. Snorkel/dive on site.

Authenticity & Character
Beach vibe
Location
Beach but trash on beach and in water.
Staff
Snorkel guides
Cleanliness & Comfort
Springs felt in bed
Activity Reviews
Coral Island & Snorkeling Excursion
Coral Island & Snorkeling Excursion
Kota Kinabalu

Crowded. Very limited area to snorkel. Reef did not look healthy.

Kinabalu National Park & Poring Hot Springs
Kinabalu National Park & Poring Hot Springs
Kundasang

Chose waterfall rather than hot springs. Hot springs were housed in man made area also it’s so hot you wouldn’t want to soak. Hike to waterfall was great.

Sepilok Orangutan Centre & Sunbear Centre
Sepilok Orangutan Centre & Sunbear Centre
Sandakan
Quality of Experience
Guides, Drivers and Staff
Yan was amazing guide
Afternoon Wildlife River Cruise
Afternoon Wildlife River Cruise
Kinabatangan
Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan River Exploration (River Cruises)
Kinabatangan River Exploration (River Cruises)
Kinabatangan

Fun. Unfortunately didn’t see any Pygmy elephants. Lots of monkeys, birds.

Mabul to Tawau Airport Departure
Mabul to Tawau Airport Departure
Mabul Island

Nick arranged earlier boat for us which we needed or we would have missed our flight. Driver met us at dock and quickly delivered us to the airport.

Local specialist: Nick Jansen

Great support with planning and execution of trip
Malaysia | May 17 - May 26, 2024

B
Barb K.
Shelburne, VT | Reviewed on May 27, 2024
Nick was very available and worked hard to ensure a smooth trip. He was knowledgeable and friendly to work with. Read more

Nick was very available and worked hard to ensure a smooth trip. He was knowledgeable and friendly to work with.

Hotel Reviews
Hotel Grandis Kota Kinabalu
Kota Kinabalu

Great roof top bar and pool. Rooms were clean and generous in size.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kinabalu Pine Resort
Authenticity & Character
Location
Lovely view, but a bit far from activities, not much to walk to or do.
Staff
Food was limited, no alcoholic beverages with dinner.
Cleanliness & Comfort
Lovely from porch, no air conditioning, however, the resort was at elevation, so cooler and they had great fans. Very clean.
Sepilok Jungle Resort

Beautiful location in midst of jungle, boardwalks everywhere. Pool was a bit dirty and limited. Rooms fine, clean. Great location next to orangutan and sun Bear sanctuaries.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Not able to do laundry with no place to dry clothing and high humidity
Borneo Natural Sukau Bilit Resort

Cool location right on the river.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms were small, they needed more hooks and places to hang clothes. However, all was very clean.
Mabul Beach Resort
Mabul Island

Such a cool place! Wonderful staff, ecologically oriented, gives back to the community, minimizes waste.

Authenticity & Character
Authenticity & Character
Dedicated to diving, snorkeling experience, wonderful reefs.
Location
Right on the beach
Location
Right on the beach
Staff
Staff
All so friendly and helpful
Cleanliness & Comfort
Cleanliness & Comfort
Very clean and good size rooms, nice bathroom.
Activity Reviews
Coral Island & Snorkeling Excursion
Coral Island & Snorkeling Excursion
Kota Kinabalu

Limited coral reefs, had to wear life preserver when snorkeling, murky waster with floating trash. Lunch was limited.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kinabalu National Park & Poring Hot Springs
Kinabalu National Park & Poring Hot Springs
Kundasang

Didn’t do the hot spring, too commercial, crowded, not natural seeming

Quality of Experience
Guides, Drivers and Staff
Transport
Sepilok Orangutan Centre & Sunbear Centre
Sepilok Orangutan Centre & Sunbear Centre
Sandakan

Awesome experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Wildlife River Cruise
Afternoon Wildlife River Cruise
Kinabatangan

Unfortunately, we never saw the Pygmy elephants but saw other animals. Guide was great, but it rained heavily on our first afternoon trip which limited our experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan River Exploration (River Cruises)
Kinabatangan River Exploration (River Cruises)
Kinabatangan

same as above

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mabul to Tawau Airport Departure
Mabul to Tawau Airport Departure
Mabul Island

Mabul island snorkeling was amazing and resort fabulous, I would definitely recommend this.

Quality of Experience
Great.
Guides, Drivers and Staff
Awesome.
Transport
Prompt and friendly only one miss communication, but it was worked out.
Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on May 27, 2024

Hey Barbara,

Thanks for such a wonderful review. I had a great time organising this trip together with you and your friends. I am happy to read you had such a good time in Malaysia.

Kindest Regards,
Nick