Kimkim Trip Reviews for Malaysia

4.9
Based on 20 ratings
Read 20 verified reviews by travelers who booked their trip to Malaysia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great support with planning and execution of trip
Malaysia | May 17 - May 26, 2024

B
Barb K.
Shelburne, VT | Reviewed on May 26, 2024
Nick was very available and worked hard to ensure a smooth trip. He was knowledgeable and friendly to work with. Read more

Nick was very available and worked hard to ensure a smooth trip. He was knowledgeable and friendly to work with.

Hotel Reviews
Hotel Grandis Kota Kinabalu
Kota Kinabalu

Great roof top bar and pool. Rooms were clean and generous in size.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kinabalu Pine Resort
Authenticity & Character
Location
Lovely view, but a bit far from activities, not much to walk to or do.
Staff
Food was limited, no alcoholic beverages with dinner.
Cleanliness & Comfort
Lovely from porch, no air conditioning, however, the resort was at elevation, so cooler and they had great fans. Very clean.
Sepilok Jungle Resort

Beautiful location in midst of jungle, boardwalks everywhere. Pool was a bit dirty and limited. Rooms fine, clean. Great location next to orangutan and sun Bear sanctuaries.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Not able to do laundry with no place to dry clothing and high humidity
Borneo Natural Sukau Bilit Resort

Cool location right on the river.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms were small, they needed more hooks and places to hang clothes. However, all was very clean.
Mabul Beach Resort
Mabul Island

Such a cool place! Wonderful staff, ecologically oriented, gives back to the community, minimizes waste.

Authenticity & Character
Authenticity & Character
Dedicated to diving, snorkeling experience, wonderful reefs.
Location
Right on the beach
Location
Right on the beach
Staff
Staff
All so friendly and helpful
Cleanliness & Comfort
Cleanliness & Comfort
Very clean and good size rooms, nice bathroom.
Activity Reviews
Coral Island & Snorkeling Excursion
Coral Island & Snorkeling Excursion
Kota Kinabalu

Limited coral reefs, had to wear life preserver when snorkeling, murky waster with floating trash. Lunch was limited.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kinabalu National Park & Poring Hot Springs
Kinabalu National Park & Poring Hot Springs
Kundasang

Didn’t do the hot spring, too commercial, crowded, not natural seeming

Quality of Experience
Guides, Drivers and Staff
Transport
Sepilok Orangutan Centre & Sunbear Centre
Sepilok Orangutan Centre & Sunbear Centre
Sandakan

Awesome experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Wildlife River Cruise
Afternoon Wildlife River Cruise
Kinabatangan

Unfortunately, we never saw the Pygmy elephants but saw other animals. Guide was great, but it rained heavily on our first afternoon trip which limited our experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan River Exploration (River Cruises)
Kinabatangan River Exploration (River Cruises)
Kinabatangan

same as above

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mabul to Tawau Airport Departure
Mabul to Tawau Airport Departure
Mabul Island

Mabul island snorkeling was amazing and resort fabulous, I would definitely recommend this.

Quality of Experience
Great.
Guides, Drivers and Staff
Awesome.
Transport
Prompt and friendly only one miss communication, but it was worked out.
Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on May 27, 2024

Hey Barbara,

Thanks for such a wonderful review. I had a great time organising this trip together with you and your friends. I am happy to read you had such a good time in Malaysia.

Kindest Regards,
Nick

Malaysia Trip
Malaysia | May 10 - May 19, 2024

E
Elke J.
Austria | Reviewed on May 21, 2024
Faida was very helpful and flexible during the planning period and also available and helpful during the trip. Malaysia is an amazing country full of adventure and beautiful nature. Flights and transfers really worked well.
Also the tour guide in Penang, Lester, was excellent - his overall knowledge of culture, country and people made my stay really pleasant.
The driver in Langkawi, Shiny, was excellent - very professional and friendly. In a short time I really got a good... Read more

Faida was very helpful and flexible during the planning period and also available and helpful during the trip.

Malaysia is an amazing country full of adventure and beautiful nature. Flights and transfers really worked well.
Also the tour guide in Penang, Lester, was excellent - his overall knowledge of culture, country and people made my stay really pleasant.

The driver in Langkawi, Shiny, was excellent - very professional and friendly.

In a short time I really got a good impression of the variety of Malaysia.

Activity Reviews
Penang: City D1
Penang: City D1
Penang

Lester was a perfect guide - very professional and a perfect company.

Quality of Experience
Guides, Drivers and Staff
Transport
Langkawi: Island Hopping (Half-Day)
Langkawi: Island Hopping (Half-Day)
Malaysia

Driver was professional and friendly. Boat driver was unfriendly and not motivated to inform about anything. He only informed us about times when to be back. Islands are beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Langkawi: Skybridge & Mangrove
Langkawi: Skybridge & Mangrove
Langkawi Island

The Mangrove Tour was amazing - animals and really great nature. Boat driver was excellent - very friendly and gave us a lot of information. Weather in the afternoon was not good - because of the fog there was no view from the top of the cable car.

Quality of Experience
Guides, Drivers and Staff
Transport
Flight en-route via Kuala Terengganu: Redang Island - Kuala Lumpur {{start_location}} and {{end_location}}
Flight en-route via Kuala Terengganu: Redang Island - Kuala Lumpur {{start_location}} and {{end_location}}
Malaysia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on May 24, 2024
Hi Elke,
Thank you so much for your wonderful feedback!
It's great to know that you found Malaysia to be an amazing country filled with adventure and beautiful nature. We are pleased that your flights and transfers went smoothly. We're also glad that Lester, our tour guide in Penang, provided you with excellent service and enriched your experience with his knowledge of the culture, country, and people. Additionally, we are happy to hear that Shiny, your driver in Langkawi, was both... Read more

Hi Elke,
Thank you so much for your wonderful feedback!

It's great to know that you found Malaysia to be an amazing country filled with adventure and beautiful nature. We are pleased that your flights and transfers went smoothly. We're also glad that Lester, our tour guide in Penang, provided you with excellent service and enriched your experience with his knowledge of the culture, country, and people.

Additionally, we are happy to hear that Shiny, your driver in Langkawi, was both professional and friendly.

We are thrilled that, in a short time, you were able to get a good impression of the variety Malaysia has to offer. We hope to welcome you back for another adventure in the future!

Regards,
Faida

Our trip to Malaysia was coordinated by Nick,...
Malaysia | Mar 21 - Mar 31, 2024

Caroline
Caroline C.
Canada | Reviewed on Apr 04, 2024
Our trip to Malaysia was coordinated by Nick, of Kimkim Tours. This was our first trip to Malaysia, so we elected to hire a local company to arrange our transport and activities. Nick presented us with a well-organized tour, and he was quick to reply via WhatsApp to any our inquiries or concerns. The itinerary provided was appropriate for the amount of time that we had, and accommodated the sites and activities we wanted to do on our overview trip of Malaysia. The hotels booked for us were... Read more

Our trip to Malaysia was coordinated by Nick, of Kimkim Tours. This was our first trip to Malaysia, so we elected to hire a local company to arrange our transport and activities. Nick presented us with a well-organized tour, and he was quick to reply via WhatsApp to any our inquiries or concerns. The itinerary provided was appropriate for the amount of time that we had, and accommodated the sites and activities we wanted to do on our overview trip of Malaysia. The hotels booked for us were generally well-situated and good quality. Our local guides Zana (Langkawi) and Jason (Cameron Heights, Kuala Lumpur, Malaka) were also great.

Our only hiccups of the trip of the trip included a missed pickup by our driver after we disembarked our ferry at Kualeh Kedah, which was a mis-booking of the company. We ended up hiring a local taxi to get us from Kualeh Kedah to Penang. The company promptly reimbursed us for the 200 ringgit fare that we paid.

Also, we ended up cancelling a planned cycling tour of Penang, not realizing when we booked the tour the hot weather and lack of safe bike lanes would not be conducive to safely biking, nor making the best use of our time. We hired a local driver instead who showed us the city highlights, including Penang Hill, temple, and other sites.

We both thoroughly enjoyed our first trip to Malaysia, and hope to return in the near future. We would recommend using Kimkim tours to help plan your tour.
Henry and Caroline

Jason was our driver and tour guide from Cameron Hills to Kuala Lumpur, and then on to Melaka. It was a great pleasure having Jason as our guide, as we found him to be not only attentive and courteous, but also a wealth of knowledge with respect to the history of Malaysia. As we have travelled extensively, we fully appreciate having knowledgable guides leading a tour. There are many things we did not know about the history of Malaysia with respect to its involvement in previous wars, the dynamics of its diverse ethnicities, and political leaders.

Jason arrived well before our scheduled pick up times, and having stops with local vendors was a nice touch. The cendol dessert with Durian was a treat!
Jason is one of the best tour guides we’ve had, and his ability to connect with his guests is his greatest asset. We both highly recommend Jason as a guide.

Henry and Caroline

————-

Zana:
We had a lovely time with Zana who was our driver and tour guide during our stay in Langkawi. She was very caring and attentive to our needs. Zana taught us about Muslim traditions and Ramadan, and took us to a variety of temples, including some that were not on the schedule. As we are both into photography, she made sure we visited scenic sites such as the eagle monument and Tanjung Rhu beach. She also brought us to a popular street market where we enjoyed the food and drink. Zana made certain that we made it to the ferry to Kuala Kedah on time, and followed up with us after the ferry ride to make sure that we were OK. We were both very happy with Zana‘s professionalism and kindness, and would recommend her as a guide without hesitation.

Henry and Caroline
—————-
Jason Ong
Driver from Melaka to Singapore was very efficient and talked to us about the Malaysian history in Hokkien/ English.
We enjoyed his company.

Hotel Reviews
Holiday Villa Beach Resort & Spa Langkawi

Our experience started off good, but we ended with a bad taste. Beware about the cash deposits this hotel takes when you check in. It is the first time we have been to Langkawi and we stayed at the Holiday Villa resort. The facility is close to restaurants outside, and the beach and sunset views were terrific. It is not a new hotel and I was fine with that. Some of the room renovations they did were not finished particularly well such as the flooring connecting to the bathroom which was not level. This was a tripping hazard, but we were willing to overlook that. Service was good from the beginning to the middle except at the very end when we checked out. When you first check into the hotel, they ask for a 200 ringgit cash deposit which I did and they gave me a receipt. I thought a cash deposit was odd, as hotels we’ve been to normally just do a pre-authorization on your credit card. Upon check out at the reception desk, a lady named Diana wanted me to present a receipt to prove to her that we had paid the 200 ringgit. I wasn’t aware that we had to present the receipt as I packed everything already in my bags. She insisted that I have to give her the receipt before I get my deposit, and I asked her “don’t you have a copy in your receipt book?” She said that she would have to go to the back office to get it. I told her I would have to unpack and repack my luggage to get the receipt. I asked her again for the deposit, and she still insisted that I needed to present my copy that I was paid. My husband arrived at the front desk, and said “what’s the problem, you should have a copy in your receipt book?” She immediately presented the receipt book with the page already open to the copy of the receipt with my signature on it. She said “it’s ok I have it” and showed my husband. She then gave me back the deposit and I signed the book to confirm I received it. The receipt book was never in the back office and was there on the desk all along. Obviously Diana lied that the receipt was at the back office that she had to get it. I later read in another review that the guest also had problems getting their room deposit back. The guest said that they had not received the deposit back after a month and a half. It is not clear if they received it in the end. Nevertheless, a guest should not have to go through with this charade at the end of their stay. I have a suggestion for this resort: Please do not insist on taking a cash deposit for a guest’s stay, and putting the onus on the guest to get the deposit back. Take a credit card pre-authorization only like other reputable hotels do. Cash is also more difficult to account for and can easily go missing. We were otherwise satisfied with the good service of the room cleaner, waiter, bell boy, and restaurant staff. Unfortunately, this game Diana played at the end of not initially returning the cash deposit ruined our stay. Beware of giving a cash deposit to this hotel!

Authenticity & Character
The feeling of being tropical.
Location
Beachfront and close to the restaurants outside. Bobbi’s restaurant was so good.
Staff
All were five stars but Diana was no stars and brought everyone who worked hard down. What a world of difference to Marina bay sands. in Singapore. No smiles. No passion in her job. No warm fuzzy feeling. The bell boy at night was always smiling greeted us when he sees us. That should be the case.
Cleanliness & Comfort
The water bottle supplied - the bottles were recycled and dirty looking. We were afraid to touch. No seal.
Hotel Royale Chulan KL
Kuala Lumpur

Fantastic location. Concierge Zuri had great suggestions which made our Penang trip memorable. He recommended where to eat and Balay taxi. Who took us all over for 8 hours. We had Morally who catered to our needs and brought us to many places and to this wonderful and reasonably priced chicken rice restaurant. We also went to coffee tree and got to sample many tea and coffee. He catered to our needs - to take pictures of the wall art. And took us to the biggest temple keh lok si and Penang hllls )(told us to take the funicular ) My highlights were the upside down museum and the temples. Morally took us to the best coconut stands - young tender coconut meat. Hotel has one of the best breakfast.

Authenticity & Character
Location
Close to little India , bank , hawker market?Chew Getty
Staff
Friendly but the front staff could be more friendlier and warmer. Smile more. Be more welcoming. Greet the guest with their names. Again my base line is Marina bay sands.
Cleanliness & Comfort
It is also not clear which button means do not disturb. Marina bay sands label them very specifically. So our rooms were never made up. B
Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Apr 09, 2024

Hey Caroline and Henry,

Thanks for your extensive review and feedback. I enjoyed organising the trip together with you and being able to support you during your travels through WhatsApp. I hope you had a wonderful time and created some lasting memories!

Nick

Wonderful trip, amazing unique experiences
Malaysia | Mar 12 - Mar 26, 2024

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Emma G.
Italy | Reviewed on Apr 01, 2024
The Borneo 15 day plan was amazing.
We had some great guides and saw some wonderful places that we wouldn't have known about if it wasn't for our planner Nick.
Kuching cycle tour is definitely worth a go, not too strenuous but a great overview and our guide Kelvin was brilliant. We were very happy to have done 2 nights at Bako national park as there was so much to see that would be missed in a one day visit. Beautiful fauna, lots of monkeys and other animals to see. A highlight was... Read more

The Borneo 15 day plan was amazing.
We had some great guides and saw some wonderful places that we wouldn't have known about if it wasn't for our planner Nick.

Kuching cycle tour is definitely worth a go, not too strenuous but a great overview and our guide Kelvin was brilliant.

We were very happy to have done 2 nights at Bako national park as there was so much to see that would be missed in a one day visit. Beautiful fauna, lots of monkeys and other animals to see.

A highlight was the Saloma homestay. The place is beautiful, people were a joy and the experience as a whole is truly unique.

Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Apr 03, 2024

Hey Emma,

Thanks for your kind review. It has put a smile on my face. It's good to read you enjoyed two nights at Bako, which indeed has a lot to offer.

I will let Saloma know you loved the experience at her homestay!

Nick

Our amazing trip to Sarawak, Borneo
Malaysia | Mar 9 - Mar 17, 2024

katmarfal@yahoo.com
[email protected] F.
Australia | Reviewed on Mar 25, 2024
Our first guide Duke was fantastic, so knowledgeable and kind. He was wonderful. Always on time, showed us amazing animals, could not have been better. Then we went to Saloma's homestay. What a lovely person and house! Again she knew so much about jungle cuisine and took us to amazing places. We had a great tour of a longhouse by Jordon? And then William took us around a village and for a night tour. He was so interesting to listen to. The highlight of our trip was Saloma and her parents... Read more

Our first guide Duke was fantastic, so knowledgeable and kind. He was wonderful. Always on time, showed us amazing animals, could not have been better. Then we went to Saloma's homestay. What a lovely person and house! Again she knew so much about jungle cuisine and took us to amazing places. We had a great tour of a longhouse by Jordon? And then William took us around a village and for a night tour. He was so interesting to listen to. The highlight of our trip was Saloma and her parents taking us to their jungle farm for a wonderful lunch. The waterfalls were beautiful. After the homestay we went to Damai Resort. While it looked a little tired it was very comfortable, great staff and an outstanding pool. The nearby cultural village was wonderful. John and Hum took us for a great river tour where we saw dolphins, crocodiles, and monkeys, which was amazing. I forgot to mention that Duke took us to Bako National Park, excellent, the orangutan sanctuary (fantastic) and the amazing fairy cave. All throughout the people were lovely and the food was amazing

Hotel Reviews
Limetree Hotel

Comfortable bed, wonderful food and helpful staff

Authenticity & Character
Location
Very close to chinatown
Staff
Made us a take away breakfast
Cleanliness & Comfort
Saloma Homestay

This was an outstanding experience. Saloma and her family were so kind and welcoming. We had a magnificent jungle meal, swims in waterfalls, met the children in a local school, the house was so beautiful everywhere you looked, I just loved it!

Authenticity & Character
Alot of the house of made of bamboo and rattan which made it beautiful
Location
Near a waterfall, the jungle and a village
Staff
Saloma herself, I felt like I had known her for ever, she is lovely, funny and kind! Such a great example of a person! It's great how she involves the local people in her business
Cleanliness & Comfort
The bed and pillows were perfect!
Damai Beach Resort

Great pool and lovely staff

Authenticity & Character
Maybe it's due for a refurb
Location
Near wetlands and a cultural village
Staff
They answered every question and were helpful with luggage and a late check out
Cleanliness & Comfort
Nice big clean room and the pool was really clean
Activity Reviews
Arrival Transfer from Kuching Airport to Hotel
Arrival Transfer from Kuching Airport to Hotel
Kuching

Duke was right on time and lovely to us

Quality of Experience
Guides, Drivers and Staff
So patient kind and knowledgeable
Transport
Comfortable van
Bako National Park Daytrip
Bako National Park Daytrip
Kuching

Saw so many things, beautiful jungle, probiscus monkeys, and two other kinds of monkey. Saw snakes, a perfect length walk

Quality of Experience
Food
Guides, Drivers and Staff
Duke knew an incredible amount about everything!
Transport
Comfortable
Semenggoh Orangutan Centre Visit
Semenggoh Orangutan Centre Visit
Kuching

This was a real highlight. We were six metres away from a massive orangutan who stuck around for about an hour! Incredible to see him break open a coconut

Quality of Experience
Amazing to see such a large wild animal up close
Guides, Drivers and Staff
Duke knew so much
Transport
Mangrove & Dolphins Cruise
Mangrove & Dolphins Cruise
Santubong

Seeing dolphins, crocodiles and monkeys, so great! And beautiful mangroves with John and Him being able to see where animals were so well

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Mar 25, 2024

Hey!

We hope you had a wonderful time in Sarawak! Your review is wonderful to read, it puts a smile on my face. I will send all your feedback to the guides and drivers too.

It was a pleasure working together to get the best itinerary possible for you.

Nick

An amazing and memorable trip to Melaka & KL!...
Malaysia | Mar 1 - Mar 5, 2024

S
Stephen W.
Singapore | Reviewed on Mar 09, 2024

An amazing and memorable trip to Melaka & KL!
Faida was great from start to end - patient in developing a perfect itinerary, regular updates and a very clear process. Then on hand (with Ieqa) to answer any queries during the trip.
Our local driver & guides (Vikram, Sha, Eddie, Fuad & Eddie) were wonderful, offering deep local insight and genuine friendship.
One minor factor is allowing & being prepared for longer transit times if travelling by car in and around KL.
An unforgettable experience, thank you to Faida & team ❤️

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Mar 11, 2024
Hi Stephen!
Thank you for your kind review. I enjoyed organising your trip to Malaysia and it means a lot you had a good time in this beautiful country.
I have taken note on the transit time to make it a bit longer for future travellers. We are just afraid if time doesn't permit for the next places to be visited in the lists. Nevertheless, we will discuss this with our guides on how to improve the situation. Send my regards to Ian as well and I hope that in future you would have more... Read more

Hi Stephen!
Thank you for your kind review. I enjoyed organising your trip to Malaysia and it means a lot you had a good time in this beautiful country.

I have taken note on the transit time to make it a bit longer for future travellers. We are just afraid if time doesn't permit for the next places to be visited in the lists. Nevertheless, we will discuss this with our guides on how to improve the situation.

Send my regards to Ian as well and I hope that in future you would have more days to visit us. Perhaps Malaysian Borneo this time!

Take care & Stay Safe!

Kind Regards,
Faida from Malaysia

Amazing Malaysia.
Malaysia | Jan 23 - Feb 2, 2024

Janelle
Janelle D.
Australia | Reviewed on Feb 12, 2024
I asked Nick to book us a 10 night trip to Malaysia and he did not disappoint. Requested 4 star accommodation and for Nick to arrange a tour in each location ! WOW ! We had an unforgettable journey through Malaysia's vibrant tapestry of culture, cuisine, and natural beauty. We began in the bustling metropolis of Kuala Lumpur, where the iconic Petronas Twin Towers and diverse street food scene await. Great tour of Batu Caves and the city ! Tour guide was very knowledgeable and we had a... Read more

I asked Nick to book us a 10 night trip to Malaysia and he did not disappoint. Requested 4 star accommodation and for Nick to arrange a tour in each location ! WOW ! We had an unforgettable journey through Malaysia's vibrant tapestry of culture, cuisine, and natural beauty. We began in the bustling metropolis of Kuala Lumpur, where the iconic Petronas Twin Towers and diverse street food scene await. Great tour of Batu Caves and the city ! Tour guide was very knowledgeable and we had a great time. Then, ventured to the historical streets of Penang, where rich heritage blends seamlessly with mouthwatering local delicacies. Day Trip around Penang, where we visited a nutmeg farm. Ended our adventure in the idyllic paradise of Langkawi, at an amazing beach resort for some downtime ! Great Tour of the Mangroves and the Kilim Geoforest Park. Definitely recommend booking a trip with Nick and the Kim Kim team ! Our trip was seamless from the first pick up at KL Airport, to our last transfer to Langkawi Island. 4 nights KL, 3 Penang and 3 Langkawi - definitely the right time in each location ! Thanks Nick ! Do you have any ideas for our next Trip !

Hotel Reviews
Verdant Hill Hotel

Great location for street food markets and walking around the city. Could use a little update on the interior of the building ! Some paint, also the pool deck area was broken.

Authenticity & Character
Location
Close to the Street Market - Amazing food!
Staff
Cleanliness & Comfort
Royale Chulan Georgetown
George Town

Great hotel in a great location of Georgetown ! Breakfast was amazing every morning ! Staff were very friendly and helpful, especially the doorman.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pelangi Beach Resort

WOW ! WOW ! Great Resort, great location, great staff! We were uppgraded to a Seaview Room - AMAZING !! Great size room, very comfortable and clean and connecting room to our kids !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kuala Lumpur City Tour & Batu Caves
Kuala Lumpur City Tour & Batu Caves
Kuala Lumpur

Lawrence was a great tour guide! He went out of his way to ensure that we were able to go to Batu Caves. Picked us up an hour earlier than scheduled so we could get to the Cave. It was the day before their big Festival Thaipusum. Was amazing being able to see some of the devotees chanting, and carrying their offerings all dressed in yellow! Then having Marsala Tea for the first time! After Batu Caves Lawrence took us on a city tour and visit to a temple. Loved it ! Would definitely recommend this tour for when you first arrive in KL, it helped get our bearings and see what we wanted to explore further.

Quality of Experience
Guides, Drivers and Staff
Transport
Penang (Island Exploration)
Penang (Island Exploration)
Penang

Ricky was a lovely tour guide who drove us around Penang Island. Was great to see the whole island and we especially enjoyed the nutmeg farm and learning about how they use all the nutmeg! Especially liked the nutmeg drink ! Stopped at numerous temples and decided we would spend more time in Georgetown.

Quality of Experience
Guides, Drivers and Staff
Transport
Bus was a little bit outdated and was a bumpy ride
Mangrove Boat Cruise
Mangrove Boat Cruise
Langkawi Island

We really enjoyed this tour ! Wasn't sure what to expect but was lots of fun ! We loved the Boat and the driver was amazing ! We saw Otters in the water, Eagles and the Monkeys! Lovely swim at one of the beaches and a nice lunch on the floating deck.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
We were picked up at 8.45 and didnt get to the tour until 10.15pm - Was a bit of a drive and collected other people from other hotels and they were not ready on time
Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Feb 14, 2024

Hey Janelle,

Thanks for your kind review. I enjoyed organising this Malaysia Holiday together with you and it makes me happy to read you had a great time in this beautiful country. I hope you're keen to possibly come back again in the future and explore Malaysian Borneo this time!

Kindest Regards,
Nick Jansen

to make the trip plan better, I suggest the f...
Malaysia | Sep 7 - Oct 12, 2023

M
Michael L.
Mililani Town, HI | Reviewed on Oct 18, 2023
to make the trip plan better, I suggest the following: 1. Provide very detailed itineraries for each tour. The explanation for each tour was lacking information. I do not know if I saw everything I was supposed to see on each tour, and in some cases, we did things on a tour I was not expecting to do.
2. Make sure at least one person (either the driver or guide) can communicate in English, even broken English is fine.
3. Prior to our hike to Mt. Ijen, another vehicle from the same...
Read more

to make the trip plan better, I suggest the following:

1. Provide very detailed itineraries for each tour. The explanation for each tour was lacking information. I do not know if I saw everything I was supposed to see on each tour, and in some cases, we did things on a tour I was not expecting to do.
2. Make sure at least one person (either the driver or guide) can communicate in English, even broken English is fine.
3. Prior to our hike to Mt. Ijen, another vehicle from the same company broke down. We lost about 20 minutes of time going back to pick up other guests. Fortunately, we still got to the mountain in time to see the blue flame. We had about 10 minutes to spare and we were very rushed trying to get there on time. If we were not so lucky, I would have missed the experience along with the couple that we went back to pick up. But, thankfully, everything worked out fine.

I feel that my tour was comprehensive and a great introduction to Singapore, Malaysia and Indonesia. I learned a lot about the culture and geography. Although I really enjoyed this adventure, I probably will not revisit these areas.

Local specialist: Alisha Estevez
Alisha
Alisha Estevez
Local specialist in Bali | Replied on Oct 25, 2023

Hello Mike,

Thank you for the detailed feedback about your trip.

Thank you for the information about Mount Ijen, I will of course check with the team.

I'm very pleased that you were able to get a good insight into the different cultures.

Amazing time in Malaysia
Malaysia | Aug 23 - Sep 2, 2023

S
Sabiha K.
United Kingdom | Reviewed on Sep 10, 2023
We had an amazing time in Malaysia, it's a beautiful country, with friendly people and delicious food! Nick was great at organising the trip for us; he was friendly and responsive, and made adjustments to the itinerary as requested, as well as providing helpful suggestions. Upon arriving in Malaysia, everything ran to plan and was very smooth. No issues with any of the transfers and everyone was always on time; all very well organised. We were generally happy with the hotels, and breakfast at... Read more

We had an amazing time in Malaysia, it's a beautiful country, with friendly people and delicious food! Nick was great at organising the trip for us; he was friendly and responsive, and made adjustments to the itinerary as requested, as well as providing helpful suggestions. Upon arriving in Malaysia, everything ran to plan and was very smooth. No issues with any of the transfers and everyone was always on time; all very well organised. We were generally happy with the hotels, and breakfast at each was fab. We really enjoyed all the activities that had been planned and absolutely loved Borneo and having the oppprtunity to see lots of wildlife. Seeing the orangutans was definitely a highlight of the trip! In hindsight, we should've spent longer here and less time travelling around, but we still enjoyed our time in the other places too. Our guides for Kuala Lumpur- Lawrence, and Kuching- Duke, were super friendly, patient and knowledgeable, and really enhanced our trip. Thank you all- would recommend to others planning a Malyasia trip too!

Hotel Reviews
Verdant Hill Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Royale Chulan KL
Kuala Lumpur
Authenticity & Character
Breakfast was great and nice to have been provided some history about Penang in the rooms and within the hotel
Location
Staff
Cleanliness & Comfort
A few things in our room were rusty/ worn down due to wear and tear- could maybe do with a bit of a face-lift
Holiday Villa Beach Resort & Spa Langkawi
Authenticity & Character
Location
Lovely to be able to just stroll out to the beach at the back of the hotel
Staff
Cleanliness & Comfort
Mosquitoes and ants in our room! But housekeeping were helpful to sort this out. Overall hotel was stunning, but maybe not reflected as much in our room
The Waterfront Hotel
Kuching

Perfect!

Authenticity & Character
Location
Fantastic location by Kuching waterfront- we had a lovely view of the Parliament building from our room. The hotel sits on top of a shopping mall too, which was handy
Staff
Cleanliness & Comfort
Activity Reviews
Kuala Lumpur City Tour & Batu Caves
Kuala Lumpur City Tour & Batu Caves
Kuala Lumpur
Quality of Experience
Guides, Drivers and Staff
Transport
Bako National Park Daytrip
Bako National Park Daytrip
Kuching

Great place to see the native proboscis monkeys, we were lucky to see some in two different places by the entrance to the park. Also saw lots of other wildlife with the help of our guide and enjoyed the hikes around the park. Boat trip there and back was also fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Semenggoh Orangutan Centre Visit
Semenggoh Orangutan Centre Visit
Kuching

Highlight of the trip seeing these beautiful animals- amazing experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Mangrove & Fireflies Cruise
Mangrove & Fireflies Cruise
Kuching

Really lovely boat cruise and great opportunity to see more wildlife- we saw the irawaddy dolphins, a crocodile, proboscis monkeys, macques and the fireflies. Stunning sunset from the boat too. We were also provided snacks which was an unexpected but pleasant surprise

Quality of Experience
Guides, Drivers and Staff
Transport
Penang (Tropical Spice Garden Cooking Class)
Penang (Tropical Spice Garden Cooking Class)
Penang
Quality of Experience
Guides, Drivers and Staff
Transport
Langkawi Island (Free at Leisure)
Langkawi Island (Free at Leisure)
Langkawi Island
Guides, Drivers and Staff
Transport
Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Sep 11, 2023

Hey Sabiha,

Thanks so much for your wonderful and extensive review. I am very happy to read you had a wonderful time in Malaysia. I truly enjoyed organising this journey through the country for you.

Regards,
Nick

Faida went above and beyond
Malaysia | Aug 13 - Aug 19, 2023

M
Megan D.
Angola | Reviewed on Aug 22, 2023

Faida was so helpful and went out of her way to make this trip exactly the experience I was hoping for and all on short notice! She was a miracle worker and it was a truly memorable experience.

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Aug 23, 2023

Hi Megan,
Thank you for taking sometime to give your feedback. I am happy that you had the chance to experience some parts of Borneo's hidden gem. If there's anything I can do to improve our offering, please let me know!

Amazing trip in Sabah !
Malaysia | Aug 6 - Aug 12, 2023

C
Corentin M.
India | Reviewed on Aug 19, 2023
Amazing trip in Sabah planned by Nick, following our queries and matching our expectations. All locals guide we met during our trip were amazing. Read more

Amazing trip in Sabah planned by Nick, following our queries and matching our expectations. All locals guide we met during our trip were amazing.

Hotel Review
Sukau Greenview Lodge
Kinabatangan River

Best lodge so far, directly next to the river, staff is so nice, food is so good, but monkey can be scary 😂

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sepilok Orangutan Centre & Sunbear Centre
Sepilok Orangutan Centre & Sunbear Centre
Sandakan

Nice to see Orang outan center and Sunbear center. Very interesting!

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Wildlife River Cruise
Afternoon Wildlife River Cruise
Kinabatangan

Amazing wildlife. Very interesting guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan River Exploration (River Cruises)
Kinabatangan River Exploration (River Cruises)
Kinabatangan

Amazing wildlife. Very interesting guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Aug 22, 2023

Hey Corentin,

Thanks for your review and feedback! I am happy to read you had a wonderful experience exploring Sabah!

Two great weeks in Borneo
Malaysia | Jul 7 - Jul 20, 2023

Richard
Richard C.
Australia | Reviewed on Aug 06, 2023
Here are a few thoughts on our trip.
Overall the trip was well thought out and paced. Our dealings with Nick were professional and he imparted his local knowledge of the area to us very well.
Just some things of note:
Kuching - A Ranee Boutique suites - great location, room and attention to detail. The breakfast of Nasi Lamak was beautiful presented in a atmospheric space. Saloma’s Homestay - a wonderful introduction to life in Sarawak. Family life, cuisine simple country space... Read more

Here are a few thoughts on our trip.
Overall the trip was well thought out and paced. Our dealings with Nick were professional and he imparted his local knowledge of the area to us very well.
Just some things of note:

Kuching - A Ranee Boutique suites - great location, room and attention to detail. The breakfast of Nasi Lamak was beautiful presented in a atmospheric space.

Saloma’s Homestay - a wonderful introduction to life in Sarawak. Family life, cuisine simple country space but with a true understanding of what travelers require eg drinking water dispenser.

Mukah - Kingwood hotel adequate, Lamina Dana….. Felix, was an enthusiastic guide loved the tours, boat trip, museum and walking around the village. A little strange going backwards and forwards to and from the hotel to the village for meals. Dining in a very large space with just ourselves eating and the staff looking on. We would have preferred staff joining us.
Very warm and friendly people.

Miri - informative and helpful drivers, hotel well located.

Mulu- activities and cave experiences excellent both days, homestay very basic, pleasant hosts. Would have liked them to provide drinking water rather than selling us plastic bottles which wasn’t very eco friendly.

Kiulu - picked up by driver and guide, lovely farm stay and environment but it was a long day travelling - an earlier departure from Mulu would have been preferred. Very well appointed bamboo house, wonderful warm village people who shared their life and family very generously. Meals were a highlight, well presented and varied.

Kinabatangan - river cruises and wildlife experiences were excellent - boatman / guide was exemplary and knowledgeable. Downside , food atrocious (often inedible) staff totally disinterested and the whole property rundown and requiring a thorough clean and maintenance. We strongly recommend an alternative in the area.

Sepilok - very nice accommodation staff extremely obliging and friendly, great location. Downside again no drinking water freely available, forced to buy plastic bottles of water.

Overall the tip lived up to our expectations…. Well done Nick.

Hotel Reviews
Ranee Boutique Suites
Authenticity & Character
It’s a great location
Location
Staff
Cleanliness & Comfort
Saloma Homestay

What a lovely space and family

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kiulu Guesthouse

Great people and location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Great space …. Just needed a few cushions for the bamboo furniture
Borneo Natural Sukau Bilit Resort

Terrible accommodation.

Authenticity & Character
Location
Staff
Terrible staff , particularly the fat controller. , they have no interest in customer service
Cleanliness & Comfort
Needs a good clean
Sepilok Jungle Resort

Great location, just bring your own drinking water - they charge a lot for plastic water bottles

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival Transfer from Kuching Airport to Hotel
Arrival Transfer from Kuching Airport to Hotel
Kuching
Quality of Experience
Guides, Drivers and Staff
Transport
Saloma Homestay ( Longhouse & Village Life)
Saloma Homestay ( Longhouse & Village Life)
Kuching
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Tour & Melanau Craft Workshop
Boat Tour & Melanau Craft Workshop
Mukah
Quality of Experience
Guides, Drivers and Staff
Transport
Deer & Lang Caves Excursion
Deer & Lang Caves Excursion
Mulu
Quality of Experience
I
Guides, Drivers and Staff
Transport
Arrival Day Kiulu
Arrival Day Kiulu
Kiulu
Quality of Experience
U
Guides, Drivers and Staff
Transport
Kinabatangan River Exploration (River Cruises)
Kinabatangan River Exploration (River Cruises)
Kinabatangan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Aug 22, 2023

Hey Richard,

Thanks for your elaborate review and feedback. I am happy to know you had an overall great experience exploring both Sarawak and Sabah. I have passed on your feedback to all the local guides and suppliers - so it's much appreciated.

Kindest regards,
Nick

A great 3 days in Kuching
Malaysia | Jun 21 - Jun 24, 2023

Sarah
Sarah G.
New Zealand | Reviewed on Jun 25, 2023
It was really easy to plan our trip with Nick and he made everything seamless. Even at the last minute when our flight was disrupted, he managed to change our Orangutan trip so we didn't miss out.
We wouldn't stay at the Ranee Boutique Hotel again. The room itself was OK but the breakfast is very average - weak orange juice, weak filter coffee, only bananas if you wanted fruit for breakfast (most other places at least have watermelon, pineapple or papaya.
It also advertises that there's a...
Read more

It was really easy to plan our trip with Nick and he made everything seamless. Even at the last minute when our flight was disrupted, he managed to change our Orangutan trip so we didn't miss out.
We wouldn't stay at the Ranee Boutique Hotel again. The room itself was OK but the breakfast is very average - weak orange juice, weak filter coffee, only bananas if you wanted fruit for breakfast (most other places at least have watermelon, pineapple or papaya.
It also advertises that there's a bar but there isn't. We wouldn't want to stay in a Hilton or Pullman but somewhere with a bit more ambiance and better breakfast would have enhanced everything.
On the plus side, all our organised tours were great. John was an excellent guide, as was Farhah who took us on the cycle tour and we felt very lucky to see proboscis monkeys, silver leaf monkeys and the orangutans (though no dolphins).
All in all, I'd definitely recommend Kimkim and we would book with them again as the itinerary felt well balanced and still gave us free time to explore on our own.
Some other companies like yours do suggested other things to do while in an area and some recommended restaurants so if you were to enhance anything then this could be something to add - just a suggestion based on our experience in the tourism industry.

Hotel Review
Ranee Boutique Suites

The rooms are fine for a short stay with a safe and daily bottled water. We thought the breakfast was very average with a poor selection of continental options.

Authenticity & Character
Location
Great location on the riverside in Kuching near the Chinese and Indian area - good access to a variety of restaurants.
Staff
Cleanliness & Comfort
Activity Reviews
Semenggoh Orangutan Centre Visit
Semenggoh Orangutan Centre Visit
Kuching

Loved this trip and seeing the orangutans. It is quite commercialised with a lot of people visiting at the same time, however, seeing these amazing animals in the wild was a wonderful experience. There are set feeding times each day so you have to fit in with these for a chance to see the orangutans and the park does warn that you are less likely to see them in fruit season. We saw 6 orangutans in all including a large male and a mother with baby.

Quality of Experience
Guides, Drivers and Staff
Rangers had walkie talkies to communicate where the orangutans had appeared
Transport
Best of Kuching Cycling Tour
Best of Kuching Cycling Tour
Kuching

Farhah was an excellent guide and took us around a great variety of areas. Being able to have good e-bikes made it easy for us to experience this trip although it is pretty much all on the flat so we needn't have worried. We had plenty of time to get off and take photos while she explained the history and significance of each of our stops. We visited back lanes, the spice market and the local produce market as well as historic places which made for an interesting variety. Highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
E bikes were good quality and easy to use
Bako National Park Daytrip
Bako National Park Daytrip
Kuching

Loved our trip to the National Park. John is really informative. We were able to see proboscis monkeys and do an add on trip around the shore line to see the rock erosion and rock stacks nearby.

Quality of Experience
Food
John took us for an authentic noodle lunch - very inexpensive
Guides, Drivers and Staff
Transport
Mangrove & Dolphins Cruise
Mangrove & Dolphins Cruise
Kuching

We really enjoyed being out on the water for this tour. You will join a small group to do the trip even if you start out with a private guide. We didn't see dolphins or crocodiles but did get a glimpse of a proboscis monkey and a group of silver leaf monkeys. A snack - fruit, cake and biscuits along with water are provided on the trip which was good as we didn't get back to Kuching until around 8:30 pm

Quality of Experience
Guides, Drivers and Staff
Really enthusiastic and vey informative about the local fishing village and the area we visited. They so wanted us to see the wildlife, even if it was a bit elusive on our trip
Transport
Arrival Transfer from Kuching Airport to Hotel
Arrival Transfer from Kuching Airport to Hotel
Kuching

All good. John was at the airport to welcome us

Quality of Experience
Guides, Drivers and Staff
Transport
Departure Transfer to the Kuching Airport
Departure Transfer to the Kuching Airport
Kuching

All good - John dropped us directly to the airport after we'd seen the orangutans

Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Jun 26, 2023

Hey Sarah,

Thanks for your review and detailed feedback. I am happy to read you managed to see quite a lot of wildlife and had a good time in Kuching and surroundings. I'll make sure to pass on your comments to Farhah and John - they'll be happy to read your comments.

I will take note on your feedback regarding the Ranee Boutique Suites. This is valuable feedback - thanks for this.

If there is anything we can do for you in the future, feel free to reach out!

Nick

Trip was amazing. It really was exactly what ...
Malaysia | Apr 23 - Apr 27, 2023

Nadine
Nadine B.
Australia | Reviewed on Jun 12, 2023
Trip was amazing. It really was exactly what I was looking for with limited time.
I found trying to book a trip online to Borneo Rainforest Lodge really difficult until I found Nick at KimKim. I am positive it was not the cheapest way to go about it but it was worth it for me to not have to be constantly chasing quotes etc and I felt like Nick had the right connections to make it a smooth trip.
Everything ran like clockwork and we had no problems at all with connections or our package...
Read more

Trip was amazing. It really was exactly what I was looking for with limited time.
I found trying to book a trip online to Borneo Rainforest Lodge really difficult until I found Nick at KimKim. I am positive it was not the cheapest way to go about it but it was worth it for me to not have to be constantly chasing quotes etc and I felt like Nick had the right connections to make it a smooth trip.
Everything ran like clockwork and we had no problems at all with connections or our package etc.
We saw orangutang at both Danum Valley conservation area and Sukau Rainforest Lodge!! And SOOOOO much more. Both experiences were entirely different but wonderful in their own right. Experiences were rich. Guides were great. Food was fab. I cant recommend going to Borneo enough. And if you want a seamless booking experience definitely use Nick.
Take a proper, good pair of binoculars if you want a full experience.
I would have loved more information on what to take before we left as I found myself scrambling to find information in online reviews/forums to know what to take just before we left - which I don't love doing and it should be reasonably simple for these guys to put together but apart from that I cant fault this experience of a lifetime. It would also have been good to get a heads up that it was Hari Raya (Malaysian/Indonesian version of Eid) when we landed as so much was closed when we arrived in Lahad Datu it could have been problematic if we hadn't fluked our accomodation being near one of the only open restaurants. Small detail but worth knowing in advance.

Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Jun 22, 2023

Hey Nadine,

Thanks for your review and feedback. It's exciting to read you saw so much wildlife and had a great experience. I enjoyed organising this trip for you.

I will take note on your feedback regarding additional information on what to bring. I appreciate the feedback!

Amazing Trip
Malaysia | Mar 26 - Mar 31, 2023

Micheline
Micheline F.
Vietnam | Reviewed on Apr 01, 2023

Thank you for a wonderful trip! Jassie, our driver, was terrific. So personable and helpful. We really enjoyed both the river excursion and sea setting. It was wonderful to be taken such good care of - transfers were super efficient and always on time.

Nick did an excellent job of creating an itinerary that suited us. He was incredibly responsive as well - even when we had a question while at Sukau Rainforest Lodge.

The staff at both Sukau River Lodge and Lankayan Dive Resort were all wonderfully helpful and kind. Wendy, the dive master, was especially helpful!

Local specialist: Nick Jansen

KL Trip Planning & Guides were excellent!
Malaysia | Feb 4 - Feb 7, 2023

E
Elizabeth I.
Brockton, MA | Reviewed on Feb 15, 2023
Our guide Jason was wonderful. He suggested additional things to add to our day with him that were fun, interactive, and allowed us to learn more about the Malay culture. He took us to a local restaurant for lunch that was excellent, and suggested a few places for dinner that were also great. Sam was a great guide as well, a bit soft spoken, but very knowledgeable and thoughtful. His botany experience made the trip to the botanic gardens extra special! Many thanks to Nick for all of his... Read more

Our guide Jason was wonderful. He suggested additional things to add to our day with him that were fun, interactive, and allowed us to learn more about the Malay culture. He took us to a local restaurant for lunch that was excellent, and suggested a few places for dinner that were also great. Sam was a great guide as well, a bit soft spoken, but very knowledgeable and thoughtful. His botany experience made the trip to the botanic gardens extra special! Many thanks to Nick for all of his help and guidance in planning our trip. Everything went smoothly and it was a great experience!
Elizabeth Irwin

Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Feb 16, 2023

Hey Elizabeth,

Thanks so much for your kind review. I'm very happy to read you had a wonderful time in Malaysia. I'll pass this feedback on to the guides - they'll be happy to hear it!

Regards,
Nick Jansen

Thank you for planning a seamless trip!
Malaysia | Dec 21 - Dec 28, 2022

Juel
Juel B.
Hong Kong SAR China | Reviewed on Jan 01, 2023
Thank you Theresa, for planning a seamless trip very last minute for me and my daughter to Malaysia. Plus, I greatly appreciate offering alternative itineraries “on the fly” after unexpected weather impacts arose. Each step of the way our drivers and activities were waiting and ready, all very courteous and offering additional advice and insight. Your suggested itinerary met all our touristy goals. This is my second time to use KimKim’s services, I’ll be back soon! Read more

Thank you Theresa, for planning a seamless trip very last minute for me and my daughter to Malaysia. Plus, I greatly appreciate offering alternative itineraries “on the fly” after unexpected weather impacts arose. Each step of the way our drivers and activities were waiting and ready, all very courteous and offering additional advice and insight. Your suggested itinerary met all our touristy goals. This is my second time to use KimKim’s services, I’ll be back soon!

Hotel Reviews
Hotel Park Royal Service Suites Kuala Lumpur
Kuala Lumpur

Room was very neat and clean. Breakfast buffet offerings were very good. Location was good, quick Grab ride to anywhere we needed to go.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mutiara Taman Negara Resort
Kuala Tahan
Authenticity & Character
The chalet was cute and gave yiu the feeling of sleeping in the jungle, especially as monkeys pounced on the roof.
Location
It was fun to cross the River and feel very secluded from the world.
Staff
Cleanliness & Comfort
Strawberry Park Resort

Their Christmas buffet and Malaysian Santa was very festive for an American away from home at Christmas.

Authenticity & Character
Location
Loved being up on the hilltop with cool breeze and great view from the cozy balcony.
Staff
Cleanliness & Comfort
Activity Reviews
Travel from Kuala Lumpur to Taman Negara via Batu Caves and night trekking
Malaysia

Had to check this off the touristy list … just beware of the monkeys, they were aggressive.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Taman Negara
Visit Taman Negara
Taman Negara
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Theresa Unterluggauer

Great trip!
Malaysia | Aug 24 - Aug 28, 2022

P
Priscella C.
Alameda, CA | Reviewed on Sep 09, 2022
Alisha was really helpful in her recommendations and customizing the trip! She also provided timely responses which was appreciated. The trip overall was great- Hasan was our driver guide and he was so friendly and gave us a great overview of Malaysia's history and areas we visited. He even showed up one day when we didn't expect to see him in order to make sure we got picked up by our other local tour guide. All the pick ups/drop offs went very smoothly. We really enjoyed our time in... Read more

Alisha was really helpful in her recommendations and customizing the trip! She also provided timely responses which was appreciated.

The trip overall was great- Hasan was our driver guide and he was so friendly and gave us a great overview of Malaysia's history and areas we visited. He even showed up one day when we didn't expect to see him in order to make sure we got picked up by our other local tour guide. All the pick ups/drop offs went very smoothly. We really enjoyed our time in Teman Nagara, Cameron Highlands, and Penang.

Two minor hiccups-
1) When we checked in at Taman Negara, the resort had listed us as participating in different activities than what we expected on the itinerary: no biggie though, it was easily switched around without extra cost!
2) Our itinerary didn't list what time our dinner was in Penang, and we completely forgot to ask about it. A guide showed up to our hotel and waited for an hour to meet us (which we feel so badly about) but we were already in the town! We didn't make it to the dinner but I'm sure it would have been delicious!

I'd definitely book another trip with KimKim based on this experience!

Activity Review
Visit Mossy Forest
Visit Mossy Forest
Cameron Highlands

Beautiful place!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alisha Estevez
Alisha
Alisha Estevez
Local specialist in Bali | Replied on Sep 19, 2022

Hello Priscella,

Thank you very much for the great feedback on your trip.

I am very happy that you had a great time and returned home with wonderful memories.

See you soon and best regards,

Alisha

Wildlife safari
Malaysia | Jul 15 - Jul 26, 2018

A
Alison W.
United Kingdom | Reviewed on Jul 28, 2018

An unbelievable trip of a lifetime. Through Kimkim, Sticky Rice we’re able to put together a truly unique experience. Although some details weren’t exactly clear before travelling (some confusion over one accommodation) when I arrived the whole trip ran like clockwork. I can’t recommend Sticky Rice and each of their staff more, and without KimKim I wouldn’t have found them.

Local specialist: Yanti Saman

Borneo trip
Malaysia | Sep 10 - Sep 10, 2017

L
Lola M.
Singapore | Reviewed on Sep 12, 2017

Our guide was well informed but sometimes didn't seem very interested in answering our questions. He was a bit impatient when we wanted to wait to see animals. Otherwise, we loved it!

Local specialist: Yanti Saman
Yanti
Yanti Saman
Local specialist in Sabah, Malaysia | Replied on Sep 22, 2017

Hi Lola,
I'm very sorry that your guide appeared to be uninterested and impatient. I'll be sure to pass your feedback and from there we can improve our services. So thank you for leaving your review, it is much appreciated. Should you decide to come back to Borneo again in the near future, we would look forward to having you!