Profile photo for Hajar Nouri
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active 7 days ago

Hajar Nouri

I studied Entrepreneurship and Organizational management before gaining diverse work experience in fields ranging from Communications to Architecture. At Experience Morocco, I am a member of the sales team. Outside of work, I love reading the Song of Ice Saga books or getting creative and photoshop my friends into funny memes.

What places and activities do you specialize in?

"We at Experience Morocco pride ourselves on having a deep knowledge of the whole of Morocco. I specialize in creating bespoke itineraries that give guests unique and authentic experiences of Moroccan culture, history, and daily life. Whether you are looking to visit a specific city or learn about a specific part of Moroccan culture, I can tailor an itinerary to match your interests and passions. "

How did you get involved in travel?

"Travel was always one of my main hobbies and getting a job in this field was always a dream of mine. When the opportunity presented itself, I couldn't refuse it!"

Please share a unique travel experience you will never forget.

"My recent trip to Portugal was Amazing and one of the main highlights was a cruise that I did through the Algarve. The caves, the ocean, everything was perfect ..."

Hajar is part of the following groups: Morocco Travel Agents
Marrakech old medina
Morocco Imperial Cities Luxury Tour - 7 Days

Visit Morocco's Imperial cities in this packed one-week tour. Start in Rabat, Morocco's capital, to see 12th-century architecture, then continue to Fes to explore the world's largest urban car-free zone. See the tanneries, world's oldest university, and medieval Jewish quarter, then head to Marrakech to round out your trip with ornate palaces, bustling Jemaa El-Fna market, and a half-day cooking class.

Merzouga in the Sahara Desert in Morocco
Southern Morocco Luxury Tour - 8 Days

Exploring the highlights of Southern Morocco on this adventure-packed trip. Spend your first night in the Sahara, then visit the famed Ait Benhaddou and explore the dunes of Erg Lihoudi with a comfortable night in a luxury camp. Continue to Marrakech to visit ornate palaces, the serene Majorelle Gardens, and vibrant city markets. Finish your trip in the charming coastal city of Essaouira, where 18th-century artist studios and quiet coastal charm await.

Blue city of Chefchaouen
Highlight Luxury Tour of Morocco - 10 Days

This highlights tour checks off Morocco's top cultural and natural sites. Explore medieval architecture in Rabat, wander the blue streets of Chefchaouen, and see the famous tanneries in Fes. Continue to the Sahara to see the desert city of Ait Benhaddou and spend a peaceful night under the stars, then finish your trip in colorful Marrakech, where vibrant markets, serene gardens, and lively nightlife await.

A blue-painted alley in Chefchaouen
Moroccan Cities: Tangier to Marrakech - 6 Days

This quick trip takes you through Morocco's best cities. Start in the north in Tangier and work your way south to the blue-painted streets of Chefchaouen, passed Roman ruins in Volubilis, and through the medieval medina in Fes. Carry on west to Morocco's capital, Rabat, before reaching modern Casablanca and finishing in lively Marrakech.

Recent trip reviews for Hajar

Amber

Will never travel without KimKim again. 💯 · Morocco - Oct 11 - Oct 17, 2019

Traveler: Amber S. - Local specialist: Hajar Nouri

We could not be more pleased with our trip to Morocco. Honestly it would not have been the same without Kimkim organizing, planning, and hooking us up with Amine as our tour manager with Experience Morocco. Every detail was perfect and stress free. Morocco has more surprises than we could ever have imagined and never would have experienced if it was not for you all. And we can’t wait to go back.

From the places we stayed, the food, the markets, every experience... none of it would have... read more

We could not be more pleased with our trip to Morocco. Honestly it would not have been the same without Kimkim organizing, planning, and hooking us up with Amine as our tour manager with Experience Morocco. Every detail was perfect and stress free. Morocco has more surprises than we could ever have imagined and never would have experienced if it was not for you all. And we can’t wait to go back.

From the places we stayed, the food, the markets, every experience... none of it would have been experienced without your guidance.

It was so easy... review the proposal you made, approve it, and go enjoy. Zero stress. Zero time lost planning, zero getting lost, zero bad experiences, zero danger.

Amine was incredible and while
initially hesitant to have someone with us for the week that we did not know, we became fast friends and hope we will continue to be in the future. He was professional, but fun. An awesome driver on tricky routes, honest, a wealth of knowledge and went above and beyond to make sure we had a world class experience. He loves his job and it shows. A million thanks to him!!!

Our guide in Fès, Chakib, while we were only with him a day, was also out of this world fun and knowledgeable. Again taking us places and introducing us to food and markets we never would have found without him. He even helped us negotiate better on some rugs!! Without him we would not have fallen in love with the culture and people in Fès.

I have already recommended your services to everyone that asks and we personally will never travel abroad again without your services. It was so worth the fee and made it so we could truly enjoy our time.

I could go on and on about our trip. There is just too much to list... not a single thing to complain about except for maybe would have liked to have spent 1 more day in Marrakech, but that’s our fault, not yours.

Thanks times a million. You will hear from us again.

Nathan

Some problems with Riads · Morocco - Sep 6 - Sep 11, 2019

Traveler: Nathan D. - Local specialist: Hajar Nouri

It's unfortunate that we didn't know that riads are not accessible by car. That is to some extent because I didn't do enough research, but it really should have been pointed out somewhere along the way. I had told Hajar explicitly that we were four elderly people aged 77 to 83 who were not up to extensive walking, but both our riads required a bit of a walk from where we unloaded our luggage. To make matters worse, the Palais Amani walk was through very unpleasant, not to say trashy,... read more

It's unfortunate that we didn't know that riads are not accessible by car. That is to some extent because I didn't do enough research, but it really should have been pointed out somewhere along the way. I had told Hajar explicitly that we were four elderly people aged 77 to 83 who were not up to extensive walking, but both our riads required a bit of a walk from where we unloaded our luggage. To make matters worse, the Palais Amani walk was through very unpleasant, not to say trashy, surroundings. and we were told not to go outside the riad on our own. This was far from what we were expecting!!!

Once inside, however, we found the riads very comfortable and lush, except that we were given rooms in La Maison Arabe that had no elevator, requiring two flights of stairs. And in the Palais Amani, our friends the Patels were given a suite in which the bedroom was upstairs but the bathroom was downstairs. Again, after telling Hajar our ages and conditions, I was disappointed that this was not communicated to the riads. The Palais Amani offered the Patels a swap to a single level room, which they accepted, but only on the second day; La Maison Arabe did likewise, again on the second day, which we declined rather than unpack and repack

The itinerary also was not constructed with reference to our elderly status. Our guide, Hammadi, apologized and said he had not been made aware of the problem; he adjusted our itinerary extensively, which we appreciated. Overall, he did a very good job for us, except that he spent far too much time taking us to shops from which I'm sure he was getting a commission. We were taken to one such shop each day, usually without warning that it was going to try to sell us merchandise. (The shop above the tanneries put on one of the hardest of hard sells I ever experienced!). I have been on many land tours and cruise-ship shore excursions but never have I felt so used.

I was also disappointed that Hammadi left us the final night at our hotel, leaving the driver to take us to the airport. The driver was fine, but we felt a bit insecure without our English-speaking guide lest there be some problem at the airport. There wasn't, fortunately, but I still feel he was derelict in leaving us early.

Hajar Nouri profile photo
Hajar Nouri, local specialist, responded to this review:

Dear Nathan,

Thank you for taking the time to share your experience with us, we really appreciate your feedback!

Regarding the point you made about the location of the riads. I just wanted to point out that most of the Riads are usually located in the middle of the medina, the properties that I included for you were the most accessible as they only required 2-5 minutes of walking. We also specifically informed all the properties about your condition when making your reservations and... read more

Dear Nathan,

Thank you for taking the time to share your experience with us, we really appreciate your feedback!

Regarding the point you made about the location of the riads. I just wanted to point out that most of the Riads are usually located in the middle of the medina, the properties that I included for you were the most accessible as they only required 2-5 minutes of walking. We also specifically informed all the properties about your condition when making your reservations and requested that the rooms should be on the ground floor. We apologize that this wasn't taken care of initially, the front desk didn’t assign the room that was booked for your stay and once we got your complaint, we immediately took action and contacted the riad in order to switch you to a more appropriate room, that you unfortunately declined.

During the planning process, I made sure to split your full day guided tours to half days in addition to clearly indicate to your guide that the tours should only include visits to the highlights and avoid any detours, in order to fit your needs.

As for the shopping issues you encountered, we truly apologize for your bad experience, however the visit to the souks and the medina normally include visits to shops where you would see artisans in action and possibly shop for goods if you're interested.

We thank you however for your feedback and we will make sure to closely supervise this in the future.

On behalf of our team, we would like to thank you again for sharing your honest feedback and also for trusting us with your trip, it was our pleasure to show you a memorable time across our country.

Best regards,
-Experience Morocco

Trip to Morocco · Morocco - May 31 - Jun 8, 2019

Traveler: Maureen D. - Local specialist: Hajar Nouri

We had a wonderful vacation in Morocco! We visited Casablanca, Rabat, Mekenes, Volubilis, Fes, Marrakesh and the High Atlas mountains.

Hajar (local specialist) made every effort to understand what we were looking for and did an amazing job planning out the itinerary in detail. I had a mix of phone/email interactions to finalize our plans. Oussama and their operations team made the plan a reality!

Our driver Hafid drove well; he was calm, pleasant and ensured our comfort at all times. ... read more

We had a wonderful vacation in Morocco! We visited Casablanca, Rabat, Mekenes, Volubilis, Fes, Marrakesh and the High Atlas mountains.

Hajar (local specialist) made every effort to understand what we were looking for and did an amazing job planning out the itinerary in detail. I had a mix of phone/email interactions to finalize our plans. Oussama and their operations team made the plan a reality!

Our driver Hafid drove well; he was calm, pleasant and ensured our comfort at all times.

I cannot say enough good things about Mustafa our guide. He was fantastic! He was so knowledgeable, patient and went out of his way to give us a meaningful experience.

The Fes medina was the most memorable. We have previously travelled a lot and have never seen something like this. We were transported to the 15th century, except that everyone had a cell phone!

Trekking in the High Atlas mountains was a nice way to end our trip. We plucked ripe cherries as we walked along!

Staying in the riads was also very memorable; it felt opulent and grand! The food, tea service, cookies and staff were terrific.

Hajar Nouri profile photo
Hajar Nouri, local specialist, responded to this review:

Thank you so much Maureen, we're so glad to hear that you had an amazing trip across our country :)

Morocco · Morocco - Apr 7 - Apr 16, 2019

Traveler: Carly S. - Local specialist: Hajar Nouri

Our honeymoon in Morocco was unreal thanks to kimkim. The planning was seamless and stress free. We simply highlighted the destinations we wanted to visit and the rest was magic. From the hotels, food and guides there was not one complaint. The culture, people and architecture is outstanding.

One highlight of our trip was the outstanding customer service. We received treatment as if we were staying at the Ritz everywhere. Moroccan's are deeply invested in tourism. Our driver,... read more

Our honeymoon in Morocco was unreal thanks to kimkim. The planning was seamless and stress free. We simply highlighted the destinations we wanted to visit and the rest was magic. From the hotels, food and guides there was not one complaint. The culture, people and architecture is outstanding.

One highlight of our trip was the outstanding customer service. We received treatment as if we were staying at the Ritz everywhere. Moroccan's are deeply invested in tourism. Our driver, Hicham was extremely professional and knowledgeable. He kept us safe and on schedule as well as provided great company. He tied the whole trip together and we could not have imagined a better trip leader.

I am recommending kimkim to all of my friends and family. We plan to use their service again in the near future.

Hajar Nouri profile photo
Hajar Nouri, local specialist, responded to this review:

Thank you so much Carly, we're very glad that you had a great honeymoon in our country :)

Cheers,
Hajar

Trip to Morocco · Morocco - Jan 9 - Jan 16, 2019

Traveler: Andres P. - Local specialist: Hajar Nouri

booking process was easy, feel fees are a bit high could consider flat fees rather than a percentage of total costs.

Experience Morocco provided a great itinerary and their service was impeccable. Our driver, Amin, was courteous, knowledgeable and spoke very well english.

the local guides were amazing providing a broad range of information as well as local culture and spots.

Hajar Nouri profile photo
Hajar Nouri, local specialist, responded to this review:

Thank you so much for your review and we're so glad to hear that you had such an amazing time across our country.

Thanks again for trusting us with your trip!
-Experience Morocco Team