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Jean Carlo Ilama

I'm a passionate Costa Rican travel specialist. While I savor the rhythms of life through my drumming and a delightful cup of coffee, my true calling lies in exploring the world and collecting unforgettable experiences. I find joy in the simple pleasures like hiking in the mountains or basking in the serenity of a beach sunset, yet I also thrive on the thrill of more adventurous pursuits, such as rappelling and ziplining.

My role as a travel specialist is to share my in-depth knowledge and expertise about Costa Rica and its myriad wonders. Together, we'll craft a transformative journey that leaves an indelible mark on your life, igniting a desire to return and delve deeper into this enchanting natural paradise.

Costa Rica eagerly awaits your arrival. The Pura Vida is calling.

What places and activities do you specialize in?

"
My expertise lies in crafting unforgettable adventures and immersive cultural experiences. With a degree in sustainable tourism, my primary objective is to meticulously curate a well-rounded journey, seamlessly blending the charms of the mountains, the allure of the beach, and the rich tapestry of Costa Rican culture. This includes carefully chosen destinations that not only highlight the country's top attractions but also underscore the importance of preserving and cherishing our precious natural resources. Your trip will be a harmonious exploration of the very best that Costa Rica has to offer."

How did you get involved in travel?

"I come from Dota, a picturesque town known for producing some of the world's finest coffee. My fascination with nature and the allure of discovering hidden gems within the mountains began in my childhood. This early passion steered me towards a career in tourism, which I pursued not only during high school but also at the university. For the past decade, I've been immersed in various tourism-related activities, and my unwavering source of motivation has always been the embodiment of the "pura vida" spirit"

Please share a unique travel experience you will never forget.

"One vivid memory etched in my mind is my initial visit to the awe-inspiring Irazú and Turrialba volcanoes right here in Costa Rica. The enormity of these natural wonders left me feeling insignificantly small, yet simultaneously filled with an overwhelming sense of excitement. Witnessing the sheer beauty of the volcanoes, alongside the flourishing wildlife and the untouched nature surrounding them, was a transformative experience.

From there, our journey led us to the coastal gem of Puerto Viejo in Limón. As the day waned, we found ourselves on the beach, serenading the setting sun with our melodies. The harmonious fusion of music and the mesmerizing backdrop of the sunset created an unforgettable moment.
An unforgettable experience for me."

Jean Carlo is part of the following groups: Costa Rica Travel Agents, Costa Rica Family Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries
Honeymoon itineraries

Recent trip reviews for Jean Carlo

Adventurous Family Vacation in Costa Rica: Well Planned and Thoughtful Scheduling
Costa Rica | Mar 22 - Mar 31, 2024

Catherine
Catherine W.
Wolf Trap, VA | Reviewed on Apr 02, 2024
Our family of 5, including 3 kids ages 10 and under, had a wonderful 10-day trip visiting three towns in Costa Rica. Everything was perfectly planned and scheduled with the tour operators and the needs and interests of our family considered in the planning. Thank you, Jean, for your local expertise, lining up such a great schedule and considering the variety of activities and scheduling our tours with such great operators! We loved that so many of our activities were with smaller family-owned... Read more

Our family of 5, including 3 kids ages 10 and under, had a wonderful 10-day trip visiting three towns in Costa Rica. Everything was perfectly planned and scheduled with the tour operators and the needs and interests of our family considered in the planning. Thank you, Jean, for your local expertise, lining up such a great schedule and considering the variety of activities and scheduling our tours with such great operators! We loved that so many of our activities were with smaller family-owned businesses and not with large crowds.

We will definitely be working with KimKim for future similar trips!

Hotel Reviews
Fonda Vela Hotel
Monteverde
Authenticity & Character
Beautiful property with a truly local feel right in the rainforest.
Location
Quiet location right in the rainforest with lots of wildlife. Hiking trail around the property and a very nicely maintained pool and grounds.
Staff
This hotel has the most friendly and accommodating staff! There were many who spoke fluent english.
Cleanliness & Comfort
La Fortuna Downtown Boutique Hotel
La Fortuna San Carlos

Located right downtown in the heart of LaFortuna. Lots of restaurants and activities nearby to soak up the local culture. Smaller rooms, but, in a perfect location for getting around town and exploring other areas.

Authenticity & Character
Small hotel with historical styled rooms and corridors. We loved the windows overlooking the street with seats to people watch.
Location
Centrally located in LaFortuna.
Staff
Friendly hotel staff
Cleanliness & Comfort
KC Hotel San Jose
San José
Authenticity & Character
Lovely property with nice features throughout and a fun tropical vibe.
Location
Staff
Cleanliness & Comfort
Loved the room setup with two separate bedrooms for families. Squeaky clean location with a beautiful pool area.
Activity Reviews
Arenal Volcano Guided Walking Tour
Arenal Volcano Guided Walking Tour
Arenal/La Fortuna
Quality of Experience
Our guide made this a fun, informative and funny trip for everyone.
Guides, Drivers and Staff
Transport
Sloth sanctuary tour
Sloth sanctuary tour
Monteverde

Sloths were beautiful and the highlight. It was a short experience when compared to the transportation, lines and wait times. Visit the sloths at another location that isn't the Adventure park.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk
Night Walk
Monteverde

Fun adventure where we were able to see lots of insects and critters. Seeing the rainforest at night was a real treat and nice contrast to other the daytime hikes.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Experience
Coffee, Chocolate and Sugar Cane Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges
Hanging Bridges
Monteverde

Fun experience with a different view of the cloud forest. Our guides was great for a bigger group ensuring he rotated through the front and back of the group. Climbing the ficus tree at the end was an unexpected and fun surprise!

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Lovely location with lots of animals and we had an amazing guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Apr 04, 2024
Dear Catherine Thank you for sharing your experience of your recent trip to Costa Rica with me. I'm thrilled to hear that your family had a fantastic time exploring Costa Rica. It's wonderful to know that everything was well-planned and tailored to suit your family's needs and interests. I'm glad you enjoyed the variety of activities and the personalized tours with smaller family-owned businesses, offering a more intimate experience. Your feedback means a lot to me, and I'm excited to... Read more

Dear Catherine

Thank you for sharing your experience of your recent trip to Costa Rica with me. I'm thrilled to hear that your family had a fantastic time exploring Costa Rica.

It's wonderful to know that everything was well-planned and tailored to suit your family's needs and interests. I'm glad you enjoyed the variety of activities and the personalized tours with smaller family-owned businesses, offering a more intimate experience.

Your feedback means a lot to me, and I'm excited to hear that you're considering working with KimKim for future trips, thank you again for your comments and Pura Vida!

Warm regards,
Jean Carlo

The trip to Costa Rica was wonderful but ther...
Costa Rica | Feb 11 - Feb 17, 2024

J
Jacqueline B.
Ashburn, VA | Reviewed on Feb 21, 2024
The trip to Costa Rica was wonderful but there were two things to mention that could have been communicated better. One, on the horseback riding trail, Jackie's horse, Roro, stopped for a drink of water and ended up laying down and rolling Jackie off into the creek. Thankfully, she did not get hurt, just soaked. The tour guide said she should have pulled back tight on the reins but he didn't tell Jackie to do that before it happened. Jackie has only ridden a horse three times in her life. It... Read more

The trip to Costa Rica was wonderful but there were two things to mention that could have been communicated better. One, on the horseback riding trail, Jackie's horse, Roro, stopped for a drink of water and ended up laying down and rolling Jackie off into the creek. Thankfully, she did not get hurt, just soaked. The tour guide said she should have pulled back tight on the reins but he didn't tell Jackie to do that before it happened. Jackie has only ridden a horse three times in her life. It is concerning because there were two teenaged children on that ride, too. No one was told to pull back on the reins to keep the horse from taking a bath.
The other to mention was the trip to Poas volcano. We were not told to bring rain gear and it was raining the day we went. We were fine but walked up to the overlook but could not see anything because it was very cloudy, rainy and windy. We would have been fine if the trip to the volcano had been cancelled since it was raining. Other than that, the trip was fantastic! Thank you!

Hotel Reviews
Hotel Costa Verde
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Country Inn & Suites by Radisson, San Jose Aeropuerto
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Horseback Riding, Tocori Mountain & Waterfall
Horseback Riding, Tocori Mountain & Waterfall
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free Day in San Jose
Free Day in San Jose
San José
Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling in Manuel Antonio
Ocean Kayaking & Snorkeling in Manuel Antonio
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Doka Coffee Tour & Poas Volcano National Park
Doka Coffee Tour & Poas Volcano National Park
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Feb 23, 2024
Dear Jaqueline, Thank you for taking the time to share your experience of your recent trip to Costa Rica. We sincerely appreciate your feedback and the trust you placed in us to make your journey memorable. Your insights are invaluable to us, and we're grateful for the opportunity to improve our services. We'll certainly take your comments into consideration as we continue to enhance our offerings for future travelers. Once again, we appreciate your feedback and hope to have the pleasure... Read more

Dear Jaqueline,

Thank you for taking the time to share your experience of your recent trip to Costa Rica. We sincerely appreciate your feedback and the trust you placed in us to make your journey memorable.

Your insights are invaluable to us, and we're grateful for the opportunity to improve our services. We'll certainly take your comments into consideration as we continue to enhance our offerings for future travelers.

Once again, we appreciate your feedback and hope to have the pleasure of welcoming you back to Costa Rica for another unforgettable adventure in the future.

Warm regards and Pura Vida,
JC.

Amazing time in Costa Rica - Kim Kim was perfect
Costa Rica | Jan 13 - Jan 21, 2024

Matt
Matt P.
Atlanta, GA | Reviewed on Feb 14, 2024
My wife and I had an amazing time in Costa Rica. Our local specialist, Jean Carlo, was so attentive and had great suggestions. He made planning this trip so much easier than any other vacation we have ever been on. Can't recommend Kim Kim and Jean Carlo enough! The Arenal Amor Hotel was the nicest resort we have ever stayed at and we wish we never had to leave. Our other resorts, Monteverde Lodge & Gardens and Arenas Del Mar Beachfront Resort were also beautiful with amazing service. While... Read more

My wife and I had an amazing time in Costa Rica. Our local specialist, Jean Carlo, was so attentive and had great suggestions. He made planning this trip so much easier than any other vacation we have ever been on. Can't recommend Kim Kim and Jean Carlo enough! The Arenal Amor Hotel was the nicest resort we have ever stayed at and we wish we never had to leave. Our other resorts, Monteverde Lodge & Gardens and Arenas Del Mar Beachfront Resort were also beautiful with amazing service. While traveling just the two of us, we appreciated the group shuttles from one destination to the next as it alleviated the stress of renting a car and navigating. Our favorite activity was the Combo tour in La Fortuna of Hanging Bridges, Volcano Walk and La Fortuna Waterfall as everything was so cool and our guide was very knowledgeable.

Hotel Reviews
Amor Arenal
La Fortuna, San Carlos

This is the best resort we have ever stayed at. Highly recommend as it is well worth the cost to have your own bungalow and to stay at this beautiful resort.

Authenticity & Character
Location
In the heart of the jungle with unobstructed volcano views.
Staff
Everyone we encountered was top notch.
Cleanliness & Comfort
Monteverde Lodge & Gardens
Monteverde

Beautiful grounds and wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenas del Mar Resort
Manuel Antonio

Easily the best beach resort in this location. Direct access to a "private" beach that is stunning. Worth the cost.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathroom occasionally had a sewage smell and the restaurant was a bit warm at night but everything else was great.
Activity Reviews
Hanging Bridges, La Fortuna Waterfall & Arenal Volcano Hike
Hanging Bridges, La Fortuna Waterfall & Arenal Volcano Hike
Arenal/La Fortuna

Our favorite activity of the trip. Hanging bridges and the waterfall were amazing. Our guide was so knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk
Night Walk
Monteverde

Did not see as much wildlife as we hoped (a bunch of spiders and frogs) but still had a great time and saw some pretty birds such as a Tucan.

Quality of Experience
Guides, Drivers and Staff
Transport
Zip Line (Canopy) Monteverde
Zip Line (Canopy) Monteverde
Monteverde

Had a great time, just my wife and I with two guides who did a great job making us feel safe. Pretty views.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Feb 14, 2024
Dear Matt, Thank you so much for your wonderful review! It warms our hearts to hear that you and your wife had an amazing time in Costa Rica. I'm genuinely delighted that I could assist you in planning your trip and that you found the suggestions helpful. Your kind words about Kim Kim and my services mean a lot to me. I'm overjoyed to hear that you enjoyed your stay at Arenal Amor Hotel and that it exceeded your expectations. It's fantastic that you also had great experiences at Monteverde... Read more

Dear Matt,

Thank you so much for your wonderful review! It warms our hearts to hear that you and your wife had an amazing time in Costa Rica. I'm genuinely delighted that I could assist you in planning your trip and that you found the suggestions helpful. Your kind words about Kim Kim and my services mean a lot to me.

I'm overjoyed to hear that you enjoyed your stay at Arenal Amor Hotel and that it exceeded your expectations. It's fantastic that you also had great experiences at Monteverde Lodge & Gardens and Arenas Del Mar Beachfront Resort.

I'm glad the group shuttles made your travels stress-free, and I'm elated that the Combo tour in La Fortuna was a highlight for you both. Your enjoyment means everything to us.

Thank you once again for choosing us to help create your Costa Rican adventure. We look forward to welcoming you back in the future!

Warm regards,
Jean Carlo

Family trip to Costa Rica, Dec 2023
Costa Rica | Dec 19 - Dec 27, 2023

M
Mary C.
Chandler, AZ | Reviewed on Dec 31, 2023
Just back form our amazing trip to Costa Rica. We spent 8 wonderful days there and many thanks to Kim Kim travel (and our expert Juan Carlo, for organizing this trip. The service provide by Kim Kim was excellent - they spent alot of time finding out what we wanted to do on our trip and then organized our itinerary to match. Everthing ran like clockwork - all transport was on time and so clean and comfortable. All tours and guides were amazing (expecially Kristal in Arenal). We enjoyed every... Read more

Just back form our amazing trip to Costa Rica. We spent 8 wonderful days there and many thanks to Kim Kim travel (and our expert Juan Carlo, for organizing this trip. The service provide by Kim Kim was excellent - they spent alot of time finding out what we wanted to do on our trip and then organized our itinerary to match. Everthing ran like clockwork - all transport was on time and so clean and comfortable. All tours and guides were amazing (expecially Kristal in Arenal). We enjoyed every minute of every day and hope to return to Costa rice someday soon. It is an amazing country with so much diversity in landscape - beautiful rain foreats , wildlife, coastline,beaches, activities - and amazing people. Everyone we interacted with was friendly and helpful and so proud of their beautiful country.
Thank you Kim Kim for giving us such an amazing experience. Mary Culloty and family.

Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Jan 02, 2024
Dear Mary, I'm thrilled to read your glowing review of your recent trip to Costa Rica! It warms my heart to know that you and your family had such an incredible experience during your 8 days in this beautiful country. Costa Rica's diverse landscapes, including breathtaking rainforests, captivating wildlife, and stunning coastlines, truly make it a unique destination. Your kind words serve as a testament to our commitment to creating personalized and unforgettable travel experiences. It... Read more

Dear Mary,

I'm thrilled to read your glowing review of your recent trip to Costa Rica! It warms my heart to know that you and your family had such an incredible experience during your 8 days in this beautiful country. Costa Rica's diverse landscapes, including breathtaking rainforests, captivating wildlife, and stunning coastlines, truly make it a unique destination.

Your kind words serve as a testament to our commitment to creating personalized and unforgettable travel experiences. It would be a pleasure to welcome you and your family back to Costa Rica for another adventure in the future.

Thank you for choosing Kim Kim, and I sincerely appreciate you taking the time to share your positive feedback.

Warm regards,
Jean Carlo

Amazing trip thanks to the great planning / coordination from Jean Carlo and the KimKim team!
Costa Rica | Nov 30 - Dec 4, 2023

Stephen
Stephen L.
Newark, NJ | Reviewed on Dec 08, 2023
Jean Carlo was so helpful throughout the process of planning our trip to Costa Rica. We were able to customize almost every part of our trip to be just as we wanted, and he was there to guide us every step of the way. As a result, our trip ended up being fantastic as all the activities were fun and the transportation was timely / comfortable. The trip went exactly according to plan, allowing us to be as stress-free as possible. I honestly don't have any complaints about either the planning... Read more

Jean Carlo was so helpful throughout the process of planning our trip to Costa Rica. We were able to customize almost every part of our trip to be just as we wanted, and he was there to guide us every step of the way. As a result, our trip ended up being fantastic as all the activities were fun and the transportation was timely / comfortable. The trip went exactly according to plan, allowing us to be as stress-free as possible. I honestly don't have any complaints about either the planning process or the trip itself and will certainly recommend this service to anyone else planning to visit Costa Rica.

Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Dec 08, 2023

Dear Stephen, thank you for sharing your positive experience planning your Costa Rica trip. I'm thrilled that the customization met your expectations and that everything went seamlessly. Your satisfaction is our priority, and I'm glad we contributed to a stress-free and enjoyable journey. Your recommendation means a lot, and we'd be delighted to assist you or anyone you know in the future.

Pura Vida - Jean Carlo

Jean Carlo and the Kim Kim team were fantastic!
Costa Rica | Nov 7 - Nov 17, 2023

P
Peter S.
Newark, NJ | Reviewed on Nov 20, 2023

Jean Carlo and the Kim Kim team were fantastic! We worked with him to plan an incredible trip, and everything happened on time, and without fail. It was so easy to plan a terrific vacation, and we will be using KimKim to visit other countries for sure!

Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Nov 21, 2023

Dear Peter and Lauren,

I genuinely appreciate your generous words! Assisting you in planning your remarkable trip was a true pleasure. I'm delighted that everything unfolded seamlessly and adhered to the schedule, ensuring a memorable vacation for both of you. Your trust means a lot to us, and I'm thrilled that everything exceeded your expectations.

Warm regards and Pura Vida,

Jean Carlo

The entire trip was very well planned by Jean...
Costa Rica | Nov 10 - Nov 16, 2023

Jane
Jane K.
Canada | Reviewed on Nov 17, 2023
The entire trip was very well planned by Jean Carlos, it went off without a hitch. The drivers were all wonderful in particular, Otto on our mtn bike ride. We were lucky to be just the 3 of us. The zip lining was amazing, my first time, Sky Adventure were very safety conscious and encouraging. The bridge walk was okay, nothing exciting, it would have been good to walk down/up to the falls. Loved white watering, another excellent company - our guide Micheal was so much fun, but also very... Read more

The entire trip was very well planned by Jean Carlos, it went off without a hitch. The drivers were all wonderful in particular, Otto on our mtn bike ride. We were lucky to be just the 3 of us. The zip lining was amazing, my first time, Sky Adventure were very safety conscious and encouraging. The bridge walk was okay, nothing exciting, it would have been good to walk down/up to the falls. Loved white watering, another excellent company - our guide Micheal was so much fun, but also very safe. Hotel Auténtico was great, and we enjoyed the pool at Arenal Country Inn. Jackie at the front desk of the Country Inn was delightful, always smiling.

Hotel Reviews
Arenal Country Inn
Fortuna

Nice location away from the busyness of La Fortuna. Jackie at the front desk is a lovey greeter and hard worker.

Authenticity & Character
Location
Staff
Jackie
Cleanliness & Comfort
Autentico Hotel
San Jose

Good location but not many restaurants around and the vote one is expensive. Fully recommend a Mexican one nearby El Mananitos, hard working man and great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Backroad Mountain Biking Around Lake Arenal
Backroad Mountain Biking Around Lake Arenal
Arenal/La Fortuna

Otto was a great guide and provided a lot of local knowledge as well as a Spanish lesson. Hood bikes and pace, he found us a well hidden sloth

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures Zip Lines & Hanging Bridges Guided Walk
Sky Adventures Zip Lines & Hanging Bridges Guided Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Very safely conscious
Transport
Free Day in San Jose
Free Day in San Jose
San José

Busy and noisy, preferred the area around La Fortuna

Visit Paradise Hot Springs
Visit Paradise Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Pacuare River
Whitewater Rafting on the Pacuare River
Costa Rica

Would love to have done a 2 day, 1 night lodge stay (instead of the day in San Jose.)

Quality of Experience
Our guide Michael
Food
Guides, Drivers and Staff
Transport
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Nov 24, 2023
Dear Jane, We're absolutely thrilled to receive your positive feedback! Your comments about the well-planned trip, wonderful drivers, and fantastic experiences, especially with Otto on the mountain bike ride and Michael during white-water rafting, make us ecstatic. We're glad to know that safety was a priority during the zip-lining adventure. We appreciate your honest feedback about the bridge walk, and we'll certainly consider ways to make it more exciting. It's heartening to hear that... Read more

Dear Jane,

We're absolutely thrilled to receive your positive feedback! Your comments about the well-planned trip, wonderful drivers, and fantastic experiences, especially with Otto on the mountain bike ride and Michael during white-water rafting, make us ecstatic. We're glad to know that safety was a priority during the zip-lining adventure.

We appreciate your honest feedback about the bridge walk, and we'll certainly consider ways to make it more exciting. It's heartening to hear that Hotel Auténtico and Arenal Country Inn, along with the delightful Jackie at the Country Inn, contributed to your overall enjoyment.

Thank you for sharing your wonderful experience, and we can't wait to host you on more adventures in the future!

Best regards and Pura Vida,
Jean Carlo

CS adventures
Costa Rica | Nov 10 - Nov 16, 2023

Z
Zoltan K.
Canada | Reviewed on Nov 17, 2023

Otto at Destifino was our MTN biking adventure and he was great.
The only issue was the pillows at Hotel Authentico were too big and hard. Some smaller and softer pillows would have been great but they were apparently not availabe.
Sky zip lining and the rafting were very well organized.
Jackie at Arenal Country Inn was very nice and always helpful.

Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Nov 17, 2023
Hello Zoltan, Thank you for taking the time to share your feedback. We're pleased to hear that Otto at Desafio made your mountain biking adventure enjoyable. We appreciate your comment about the pillows at Hotel Auténtico, and we'll explore options to provide a more comfortable selection for our guests. It's fantastic that you found the sky zip-lining and rafting to be well-organized. We're glad Jackie at Arenal Country Inn left a positive impression with her helpfulness and kindness. We... Read more

Hello Zoltan,

Thank you for taking the time to share your feedback. We're pleased to hear that Otto at Desafio made your mountain biking adventure enjoyable. We appreciate your comment about the pillows at Hotel Auténtico, and we'll explore options to provide a more comfortable selection for our guests.

It's fantastic that you found the sky zip-lining and rafting to be well-organized. We're glad Jackie at Arenal Country Inn left a positive impression with her helpfulness and kindness.

We appreciate your insights and look forward to hosting you again for another memorable experience.

Best regards and Pura Vida,
Jean Carlo.

Nearly perfect vacation
Costa Rica | Nov 6 - Nov 14, 2023

D
David T.
Newark, NJ | Reviewed on Nov 15, 2023

Nearly perfect vacation

The night hike was disappointing as it was really more of a garden than a jungle.

Everyone at the Hideaway was gracious, helpful and attentive. Also, the food was very good.

The river rafting trip was great from beginning to end.

Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Nov 16, 2023

Hi David and Ilana,

Thanks a bunch for sharing your experience! We're thrilled to know you had a nearly perfect vacation.

We've noted your feedback about the night hike, and we'll definitely use it to make improvements.

It's awesome to hear that everyone at the Hideaway was gracious, helpful, and attentive. We're also happy you enjoyed the delicious food and had a great time on the river rafting trip.

Looking forward to hosting you both again soon if you decide to visit Costa Rica in the future!

Best regards and Pura Vida!!

Amazing family trip.
Costa Rica | Oct 14 - Oct 27, 2023

A
Anna L.
France | Reviewed on Nov 02, 2023
We had the most wonderful trip. Thanks to Jean Carlo and team for building an itinerary that perfectly fitted our brief and then making sure everything was perfect when we were there. When I wanted to change one travel plan while we were there, Within an hour of messaging, the change was made and updated. As somone who usually likes to plan and book everything myself, I am totally converted to using a local expert. Thank you, everything truly exceeded our expectations. Read more

We had the most wonderful trip. Thanks to Jean Carlo and team for building an itinerary that perfectly fitted our brief and then making sure everything was perfect when we were there. When I wanted to change one travel plan while we were there, Within an hour of messaging, the change was made and updated. As somone who usually likes to plan and book everything myself, I am totally converted to using a local expert. Thank you, everything truly exceeded our expectations.

Hotel Reviews
Hotel Presidente San Jose City Center
San José

Great hotel and location

Mawamba Lodge
Tortuguero

Wonderful hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
Fortuna

Good hotel. Not to our taste as a large package style resort but the pools are great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Koora Hotel at Monteverde
Monteverde

Wonderful place to stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Nov 02, 2023
Dear Anna, I'm absolutely thrilled to hear that your trip to Costa Rica was a wonderful experience! Your kind words mean a lot to me. It was a true pleasure to create an itinerary that perfectly aligned with your preferences and to ensure that every aspect of your journey went off without a hitch. Your trust in my expertise is genuinely appreciated. I sincerely hope that your Costa Rican adventure exceeded your expectations, and if you ever consider embarking on another journey to my... Read more

Dear Anna,

I'm absolutely thrilled to hear that your trip to Costa Rica was a wonderful experience! Your kind words mean a lot to me. It was a true pleasure to create an itinerary that perfectly aligned with your preferences and to ensure that every aspect of your journey went off without a hitch. Your trust in my expertise is genuinely appreciated.

I sincerely hope that your Costa Rican adventure exceeded your expectations, and if you ever consider embarking on another journey to my beautiful country in the future, please know that you can reach out anytime. I'd be absolutely delighted to assist you again.

Wishing you, Nicholas, and the kids warm regards and Pura Vida,
JC