Laetitia Evaux

Ours was a twice-postponed week-long tour of Normandy for a 20-person group of extended family members, mainly seniors, from Canada, the USA and the UK, in late September 2022.

We appreciate kimkim’s responsiveness in helping us design a tour that, in addition to visits to main tourist sites, included visits to a couple of sites connected to our family. We are especially very grateful for kimkim staying with us through two COVID postponements! Our contact person, Laetitia, was always a pleasure to deal with: highly responsive and invariably helpful.

We had three different guides during the seven days; all three (Aurélie, Mathieu and Céline) were punctual, personable, friendly, helpful and, above all, highly knowledgeable. We certainly learned a lot of interesting detail from our guides during our visits to Normandie sites, including Mont-Saint-Michel, the D-Day beaches, Dieppe, Caen, Rouen and Giverny. Several members of our group highlighted and especially appreciated Mathieu’s extensive knowledge of Canadian troops’ experiences at Dieppe, on D-Day and in the ensuing Battle of Normandy.

We had requested one guide for the duration of our week-long trip, and been promised we would have the same guide “unless imperative.” But we understand the widespread problem of unexpected absences and staff shortages, and appreciate that kimkim did its best.

Our two bus drivers were always punctual and got us safely from site to site, for which we are grateful.

The weather was not always ideal, and impacted some activities. Notably, we were disappointed we were not able to take the two-hour Étretat-Fécamp boat “cruise” as planned due to the inclement weather.

As might be expected in a trip of this nature and duration, there were several glitches and disappointments, which I will not detail here.

All in all, it was a very enjoyable trip, and a good time was had by all of us, despite the glitches and the weather.

Jim Fraser