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Lena Sluga

When I was 18, I decided to leave Germany for Australia. After a few years of globetrotting, I moved to Jordan. During my first time in this beautiful country, I lived and worked in Aqaba. But as it gets pretty hot there, I decided to relocate to Amman, the quirky capital of Jordan. I love living in this city, as there is way more to discover than what's written in travel guides. In my free time, I like to travel through Jordan myself, trying to find places off the beaten track, which I like to integrate into my itineraries.

What places and activities do you specialize in?

"Every change I get, I travel through Jordan to revisit places and keep myself up to date. I specialise in hiking and adventure holidays, responsible tourism as well as trips that involve getting to know the local Jordanian cuisine. All itineraries I make are customized. "

How did you get involved in travel?

"I love travelling and I have travelled all my life. Eventually, I ended up studying Tourism Management, with the aim of turning my passion into a career. I came to Jordan on what was supposed to be a 6 months internship, fell in love with this amazing country and decided to stay. Ever since, I have been working in Jordan's tourism industry."

Please share a unique travel experience you will never forget.

"Working on a music festival in Malawi was definitely one of the most unique experiences, as well as sitting on a beach in Thailand!"

Featured trips & expertise

Petra: one of the Seven Wonders of the World
Relaxed Jordan: Amman, the Dead Sea, Petra, Wadi Rum & Aqaba - 7 Days

Explore the best of Jordan in this relaxed tour through the country's landmarks and highlights: visit the capital city of Amman, float in the Dead Sea, and spend two nights at the UNESCO Heritage Site of Petra, discovering its back roads. You'll also spend the night in Wadi Rum and stop at a number of incredible historical gems as you travel through this incredibly rich country in the Middle East.

Yoga in Petra
Desert Yoga Escape in Jordan: Wadi Rum & Little Petra - 9 Days

On this nine-day retreat to Jordan, you’ll connect with the elements with outdoor yoga and equine therapy. Take in the desert surroundings in Wadi Rum and Little Petra, a beautiful backdrop for your daily yoga practice. Bedouin camps will provide a home to chant, meditate, participate in fire gatherings, and sleep under the stars. Take a camel ride, explore the iconic Monastery in Petra, and take a therapeutic float in the Dead Sea to end this enlightening trip.

Peer out from the fortress of Madaba onto the Dead Sea and the Judean Desert from Madaba Fortress
Highlights of Jordan & Israel: Petra, Wadi Rum, Jerusalem, Dead Sea, & More - 10 days

This complete 10-day tour covers Jordan and Israel and their main historic and cultural attractions. Begin in Jordan and explore the ancient Roman ruins in Jerash, sleep in a Bedouin camp in Wadi Rum, and discover the centuries-old tombs in Petra. Cross the river Jordan for four nights in Jerusalem, trek through the Judean Desert, swim in the Dead Sea, visit Bethlehem, and drive along the Mediterranean coast from Tel Aviv to Northern Israel.

Dana Nature Reserve
Off the Beaten Path: Egypt & Jordan - 14 Days

This 14-day itinerary through Egypt and Jordan takes you to places off the beaten path. Explore Siwa, an ancient and isolated urban oasis on the border of the Sahara, hike through the Dana Biosphere Reserve to one the world's best eco-lodges, and stroll through ancient alleyways in the village of Salt. Of course, there'll be plenty of time dedicated to visiting cultural and historical attractions like Cairo and Luxor, the Dead Sea, Petra, and Wadi Rum.

Visit the cliff-hanging St. George Monastery in Israel's Wadi Qelt
Highlights of the Holy Land: Israel, Jordan & Egypt - 14 Days

This complete two-week itinerary features Israel's Holy Land in addition to significant historical and religious sites in Jordan and Egypt. Follow in the footsteps of Jesus Christ as you explore Jerusalem, Nazareth, and Bethlehem, dive into the Crusader past and wander ancient Caesarea, Acre, and Haifa, cross the border into Jordan and explore the "Lost City" of Petra, and ride a ferry across the Gulf of Aqaba to Egypt to hike Mount Sinai. You'll float in the Dead Sea, sleep in a Bedouin camp in Wadi Rum, and discover the beautiful Byzantine mosaics in Madaba.

Go on a Jeep safari into the vast Wadi Rum desert
Experience Jordan: Amman, Petra, & Wadi Rum - 7 Days

Experience a week of Jordanian hospitality, ancient and natural wonders, and rural life on this curated adventure of Jordan's main attractions. Walk amid ancient Roman ruins in Amman and Jerash, overlook the Judean Desert from the peak of Mount Nebo, and immerse yourself in the Nabataean city of Petra in between. You'll also sleep in a Bedouin camp in Wadi Rum, snorkel with the fish in the Gulf of Aqaba, and relax in the buoyant and calm Dead Sea waters.

Recent trip reviews for Lena

Our driver in Jordan was Hassan, but I don't ... · Jordan - Sep 25 - Oct 6, 2019

Traveler: Kim M. - Local specialist: Lena Sluga

Our driver in Jordan was Hassan, but I don't know his last name, He was an excellent driver and a thoroughly nice fellow. Our driver in Israel was also very nice and accommodating, even walking us through the exciting towns of Caesarea and Akko - his name was Rami, but again, I don't know his last name. I'd recommend both of them. Our guide in Jerusalem was called Jacob, but he also has a Palestinian name. Fantastic, and super knowledgeable about all the places we went. I have his name to... read more

Our driver in Jordan was Hassan, but I don't know his last name, He was an excellent driver and a thoroughly nice fellow. Our driver in Israel was also very nice and accommodating, even walking us through the exciting towns of Caesarea and Akko - his name was Rami, but again, I don't know his last name. I'd recommend both of them. Our guide in Jerusalem was called Jacob, but he also has a Palestinian name. Fantastic, and super knowledgeable about all the places we went. I have his name to recommend to anyone I know who will be coming to Jordan.

The hotels were all fine, the best ones being in Jerusalem and Haifa. That said, the food in general in Jordan and Israel was not fabulous. Maybe we should have asked for better hotels, but that is certainly not your fault. We realize that hotels have to consider that their guests come from all over the world and it's impossible to please everyone. The best restaurant in Jordan was the one Hassan took us to in Jerash, owned by someone he knew. It was lovely with fountains and a great menu. The food in Wadi Rum at the place we stayed was also good. The neighborhood in Haifa was delightful and lots of good restaurants nearby, I wish we'd spent another day there. Next time...

I will certainly recommend your company if I have any friends who are traveling to your region. I also see that you do tours in other parts of the world, too, and will keep that in mind for the future, as I still plan on traveling even after both of us got sick and had such a long, agonizing trip home with lots of layovers, etc. Again, not your fault, just bad luck. Thanks again for your kind and helpful suggestions and we have great memories of Jerash, Wadi Rum, the Dead Sea, Dana,and of course Petra. Our guides at Dana and Petra back door were also excellent. Your country has so much history and stark beauty I think your tourism numbers will improve. Jordan seemed very safe while being surrounded by turmoil in all directions. Good luck in the future, and thanks again, Lena!

Sincerely,
Kim and Bob McGregor

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Kim & Bob,

Thanks for taking the time to leave a review! I'm glad that you had a good time here and enjoyed the company of the guides, I have passed your compliments on to them. About the food in the hotels, good to know, I think that local restaurants serve food that is a lot more delicious, so that is something I can mention more of in my future itineraries :)

Thank you for travelling with In2Jordan, and I wish you many more memorable trips!

All the best, Lena

Everything was terrific, Lena did an excellent job planning this, cooking lesson with Nesreen Ali! · Jordan - Oct 15 - Oct 20, 2019

Traveler: David H. - Local specialist: Lena Sluga

Everything was terrific, Lena did an excellent job planning this, the accommodations, food, people, experiences were all terrific. Everyone went over and above the call of duty. We loved our drivers Ziad Qaryti and Ahmad Alsuwi and Osama Manaseer! My wife and I had an excellent down to earth, home cooking lesson experience with Nesreen Ali, Osama's wife with their family in their home. Sherrin's review of the cooking lesson is below:

"My cooking lesson was an A+ !
It was a pleasure to have... read more

Everything was terrific, Lena did an excellent job planning this, the accommodations, food, people, experiences were all terrific. Everyone went over and above the call of duty. We loved our drivers Ziad Qaryti and Ahmad Alsuwi and Osama Manaseer! My wife and I had an excellent down to earth, home cooking lesson experience with Nesreen Ali, Osama's wife with their family in their home. Sherrin's review of the cooking lesson is below:

"My cooking lesson was an A+ !
It was a pleasure to have dinner with Nesreen and Osama and their beautiful, sweet children. They provided not just a generous and warm example of Jordanian hospitality, but also an enjoyable loving, family experience. I learned how to cook traditional Maglouba with Nesreen who is a force of nature with a stunning smile. She exudes joy, happiness and the essence of motherhood. My cooking lesson was decorated with cardamom brewed coffee, family experiences and Arabic lessons. Eight year old Zain smiled shyly and helped when asked to and one and a half year old mischief maker Cadi (whose name means white flower on the mountain) pushed the kitchen chair around, walked around in my shoes and enjoyed herself dancing while mommy sang and clapped. Dave and I had a priceless experience and I learned to watch Nesreen’s left hand fold and tuck the parsley and mint as she chopped and about a new vegetable Jarjeel, water lettuce! I recommend this cooking lesson experience highly." Sherrin Bernstein

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Lena Sluga, local specialist, responded to this review:

Hi David & Sherrin,

I have to say, I am honestly thrilled about your feedback, especially about the cooking class! Thanks for taking the time to write in such detail! I've passed everything on to Osama and his family, as well as the compliments for the drivers, who are all equally thrilled to hear.

Thank you for travelling with In2Jordan and I wish you many more fantastic trips to come!
All the best,
Lena

Greg

Jordan: Petra & the Dead Sea - 3 Days · Jordan - Oct 4 - Oct 10, 2019

Traveler: Greg S. - Local specialist: Lena Sluga

All pretty special. Hasan, our driver for all our longer trips was fantastic. Helpful, informative and very safe driver.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Greg,

Thanks for your feedback, I am happy to hear! I've passed on your compliments to Hasan and his manager!

All the best,
Lena

Trip to Jordan · Jordan - Sep 27 - Oct 8, 2019

Traveler: Stuart A. - Local specialist: Lena Sluga

Thank you and your team for putting together a wonderful experience for Fiona and I through Jordan and Lebanon. There were so many memories made that will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan and Lebanon.

Jordanian food was excellent and we tried everything. The “mansaf” that... read more

Thank you and your team for putting together a wonderful experience for Fiona and I through Jordan and Lebanon. There were so many memories made that will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan and Lebanon.

Jordanian food was excellent and we tried everything. The “mansaf” that our driver Jamal arranged for us to try was outstanding; plus the lots of hummus, falafel, salads and local delicacies that we tried as well. We will be making at home “lemon juice with mint” this Australian summer, now that we the traditional recipe.

The time that we spent with Farris, our Bedouin guide at Wadi Rum, was undoubtedly the highlight of our trip. He was just amazing! Our 'back door' hike in to the Petra monastery with our Bedouin guide was also a memorable experience and not too difficult / stressful a climb; perhaps it was actually easier that the walk up the stairs to the monastery!!!

The 'float' in the Dead Sea was also a unique experience.

We cannot recommend highly enough the countries of Lebanon and Jordan to visit and based upon our personal experiences with Lena, we would encourage people to book their tailor-made trip through KimKim Travel.

Stuart & Fiona
Australia
October 2019

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Stuart and Fiona,

Thanks again for the review, I have passed on the compliments to everyone involved, they were all very happy to hear! I feel like you got very connected with the culture and the people here, which always puts a special touch to a trip, so I am glad that you thoroughly enjoyed your time here.

Greetings from now rainy Amman,
Lena

Stuart

Trip to Jordan · Jordan - Sep 27 - Oct 8, 2019

Traveler: Stuart A. - Local specialist: Lena Sluga

There were so many memories made that we will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries do uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan.

Jordanian food was excellent and we tried everything. The “mansaf” that our driver Jamal arranged for us to try was outstanding; plus the lots of hummus, falafel, salads and local delicacies... read more

There were so many memories made that we will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries do uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan.

Jordanian food was excellent and we tried everything. The “mansaf” that our driver Jamal arranged for us to try was outstanding; plus the lots of hummus, falafel, salads and local delicacies as well. We will be making at home “lemon juice with mint” this Australian summer, now that we the traditional recipe!

The time that we spent with Farris, our Bedouin guide at Wadi Rum, was undoubtedly the highlight of our trip. He was just amazing! Floating in the Dead Sea was also a remarkable experience.

We could not have been happier with the arrangements made for us by Lena at KimKim and we will tell all of our friends that are thinking of travels to Jordan and middle-eastern countries to contact Lena first!

Stuart & Fiona
Australia

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Stuart and Fiona,

Thanks a lot for the feedback, I'm very happy that you had a great time in Jordan and Lebanon, enjoyed the sights and the landscape as well as the company of local driver and guides. I've passed it on to the various parties, and they are all very glad to hear that!

All the best, and many nice travels in the future!

Lena

John

Comprehensive Jordan · Jordan - Sep 10 - Sep 23, 2019

Traveler: John B. - Local specialist: Lena Sluga

It was a great 2 week adventure. It exceeded my expectations. The trip went flawlessly. The highlight for us was the hike up Wadi Mujib. There is no where else in the world quite like it. I rate the company A+, driver was great. Hotel in Dana was breathtaking. I didn't like the Dead Sea resort. They forbade bringing water on site, then charged 3 JD for water. The rooms were well worn.

Thanks again.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hello John,
Thanks for taking the time to review your experience here in Jordan. I'm so glad you both had a great adventure and I will pass along your feedback to the rest of our team.
best wishes,
Lena

Trip to Jordan · Jordan - Aug 31 - Sep 6, 2019

Traveler: Katherine R. - Local specialist: Lena Sluga

Lena was fabulous at organising our Jordan trip- it made the whole process very smooth and easy. She was always available to reply to queries at short notice. The itinerary was well prepared and all our hotels appropriate.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Katherine,

Thanks a lot for your lovely feedback, I am happy to hear that you enjoyed the planning process before and the actual trip of course.

All the best,
Lena

Mary

Jerusalem Jordan · Jordan - Jul 19 - Jul 23, 2019

Traveler: Mary K. - Local specialist: Lena Sluga

Our trip to Jordan was excellent, exciting and quite dramatic. Everything went off like clockwork. We were met at the appointed times and places by our drivers without fail. All instructions were clear, and we were often given extra time just to be safe.

We were picked up at 7:45 am near our Jerusalem hotel and taken to the Border Crossing, where we were dropped off by our Israeli driver. Then after crossing we were met by our Palestinian driver, Haithan, and cossed into Jordan where we... read more

Our trip to Jordan was excellent, exciting and quite dramatic. Everything went off like clockwork. We were met at the appointed times and places by our drivers without fail. All instructions were clear, and we were often given extra time just to be safe.

We were picked up at 7:45 am near our Jerusalem hotel and taken to the Border Crossing, where we were dropped off by our Israeli driver. Then after crossing we were met by our Palestinian driver, Haithan, and cossed into Jordan where we took the long drive along the Dead Sea to Petra. Haithan kept us entertained with stories about the people and customs of the area, stopped and let us take pictures with camels, showed us natural springs and gorges, and much more. His car was cool and clean and equipped with wi-fi, which made it nice.

Petra was a remarkable place to see. We visited Little Petra first then we went on to the main Petra at about 11 am. We chose to visit it at our own pace and to read the clear and informative signs ourselves. The natural rock formations were stunning. We went from a hot and sunny environment to a cool and shady one in an instant, preferring the latter.

Walking through the gorges was quite an overwhelming experience, and seeing the elegantly carved monumental buildings really moved us. To think that an ancient civilization lived there! The Nabuteans were very industrious people and we came to admire them. The primitive holes carved out of the caves and used for wine making and water storage and holding staircases and artwork were all eerily mundane. Stony remnants of the everyday labors of a long-vanished people surrounded us and we were mesmerized by them.

We unfortunately were there on a very hot day, and on our way out we were very very warm and could hardly wait until we reached the Visitor Entrance. The sun was beating down on us very hard, but we made it on foot without a donkey ride. We felt quite victorious!

We stayed at the Petra Moon Hotel, which was itself a dream -- a lovely boutique hotel with all the amenities. .After our exertions, we went out to dinner in the evening after on the rooftop at the buffet there. It was delicious and bountiful. The breakfast buffet was another delightful experience, with all kinds of bread, an omelet bar, fresh fruit, yogurt, nuts, dates, juices...everything! The service was wonderful. They held our luggage and called our driver for us because we did not have cell phone service. I would recommend this hotel to anyone.

Our driver picked us up on request at our hotel and drove us the two hours to Amman, with stops on the way, and dropping us off at our hotel, the La Locanda, another boutique hotel -- this one with a music theme. The rooms did not have numbers, but rather the names of a famous middle eastern singers or musicians. Our room was named Sabah Fakhri, a Syrian tenor. The next morning Azzam picked us up and took us to the Citadel and then we sat and had a relaxing tea at a restaurant that overlooked the main street. We wanted to get to the airport for our flight to Cairo that night so he obliged us and took us there. Jordan was a great trip.

But it wasn't over because we had to fly back into Amman from Cairo, then cross over the border again into Israel. This was a challenge, because it was a Friday and the Israel border closed at 11 am and our flight was scheduled to arrive at 9 am. But thanks to our tenacious driver Azzam, who picked us up at the airport (and said we got through in only 15 minutes!) and told us he was quite sure we would make it in time as he ferried us through the confusing mass of people on the Jordanian side of the border, we made it! Amjad picked us up on the other side of the border and drove us to the Jerusalem bus station and needless to say we made it to the rest of our destinations. It was quite an experience, that border crossing day. Sometimes we didn't know what was being said among the parties involved. All I know is Azzam said to take care of the bus driver, which we did. A couple on the bus behind us did not know what was going on, had shelled out a hefty "tax" to somebody and were quite bewildered by it all. Thanks to Kimkim I feel like we were quite spared. Thanks so much to Lena, who answered every email and every question I had. Mary

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Mary,

Thanks a lot for your very detailed feedback, it's nice for me to hear how your trip went! I was very relieved when I heard that nothing went wrong on the last day, and that you made it to the border on time. I hope you enjoyed the other parts of your trip just as much, and that you had a good flight back home.

All the best!
Lena

Israel to Petra and Wadi Rum - 4 Days · Jordan - Jul 10 - Jul 12, 2019

Traveler: Laura R. - Local specialist: Lena Sluga

Our only complaint was that our driver, Azzam, suggested that we leave Petra earlier than the itinerary called for because we didn't need that much time Petra and so that we could have more time at the camp in Wadi Rum before sunset. We found we did want that additional time, and there was nothing gained from getting to the Wadi Rum camp earlier. It was mid-July, and our tent was barely habitable in the heat, but we couldn't be outside. Otherwise, Azzam was great, but this suggestion was not a good one.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Laura,

Thanks for your feedback, I will pass it on to the driver. I will also get in touch with Khaled about the tents, to see how we can improve this situation in the future.

All the best,
Lena

Jordan · Jordan - Jun 23 - Jun 28, 2019

Traveler: ANNA R. - Local specialist: Lena Sluga

great tour, organization and communication with my agent Lena

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Anna, thanks for the feedback! I'm happy to hear that you enjoyed your time in Jordan, and that the planning before was pleasant!

Brad

15 days Jordan and Israel/ Palestine · Jordan - May 11 - May 24, 2019

Traveler: Brad C. - Local specialist: Lena Sluga

We had a great Driver in Jordan who was quite knowledgable and personable. Our tour guide for Bethlehem was amazing and provided with the knowledge and experience we were hoping for on our trip.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Brad! Thanks a lot for the review, I have told your guide and driver already :) All the best!

Rich

15 days Jordan and Israel/ Palestine · Jordan - May 11 - May 24, 2019

Traveler: Rich W. - Local specialist: Lena Sluga

Lena was great to work with, providing guidance to meet our needs in terms of timing and sights.

Jordan:
Akram Halabi is a fantastic driver/guide. We were so fortunate to have his advice, descriptions of sights, and recommendations. Highly recommend Akram!

We found the day at Jerash and Um Qais to be long and tiring, with the focus being solely on ancient ruins. The lunch spot, Green Valley, which Akfram recommended was the highlight of the day.

The La Locanda Hotel is quite nice, but... read more

Lena was great to work with, providing guidance to meet our needs in terms of timing and sights.

Jordan:
Akram Halabi is a fantastic driver/guide. We were so fortunate to have his advice, descriptions of sights, and recommendations. Highly recommend Akram!

We found the day at Jerash and Um Qais to be long and tiring, with the focus being solely on ancient ruins. The lunch spot, Green Valley, which Akfram recommended was the highlight of the day.

The La Locanda Hotel is quite nice, but some rooms have limited electrical outlets for guests' use.

Visiting Madaba, Mt. Nebo, and the Dead Sea was fascinating and fun. The Dead Sea Spa Hotel was a bit "worn around the edges," in need of updating. The dinner and breakfast buffets are clearly focused on large tour groups, and we found the food to be largely inedible, devoid of flavor and quality. Brad got very sick the day we left, from eating improperly washed fruit for breakfast at the Dead Sea Spa Hotel, which had a vastly negative effect on his enjoyment of the first day at Petra.

Petra is, of course, the crown jewel of Jordan. The hotel, The Petra Guesthouse, is lovely and has a great location right next to the entrance of the Petra Archaeological Park. The included breakfast at the Petra Guesthouse was excellent.

I would suggest asking clients whether or not they want to have a family visit in Petra. We were exhausted from having spent the day visiting the sights in the archaeological park, so we would have preferred to just stay at the hotel. Since Brad was very sick, he did not attend the family dinner. I was not provided with any contact information for the driver in Petra to go to the family dinner; and, since "outside" drivers are not permitted in the security gate to the hotel, I had to search around for a driver. The driver and the father of the host family did not have any signs that indicated that they worked with In2Jordan, so I was a bit leary about getting into a car with two total strangers and heading off onto local roads to a nearby village. Everything worked out OK, but the family visit was quite awkward in that only the father of the family spoke English, and he seemed more interested in smoking cigarettes incessantly than in engaging with me or his family. I reeked with smoke by the time I got home, so I had to shower and hand-wash my clothes. Frankly, it seemed that he wanted to get the family meal obligation over with as soon as possible, and I was OK with that approach since I was not enjoying myself at all.

The back tour of Petra to the Monastery was excellent, and the guide (Tariq?) was quite good.

We then went to the Memoriet Aicha Luxury Camp in Wadi Rum. Do not book guests into the "Panorama" rooms, which are miserably hot, to the point that Rich almost passed out. In addition, the plastic domes are worn and torn, with the clear panels for the panoramic view clouded and cracked to the point that you couldn't really see out of them. The front desk manager had told us before we went to the room that the air-conditioning wasn't working very well, and that we would be upgraded for free if we found the rooms too hot. Fortunately, we were able to move to another tent. The camel tour was quite fun.

The jeep ride the next day was very interesting, but lasted 2.5 hours instead of 3 hours because the driver said he had to get to other guests.

By the time we got to Aqaba, we were exhausted and had little interest in going snorkeling or other beach activities, so the time at Aqaba became a day of rest for us. For being a seaside town, Aqaba did not have many decent restaurants that focused on fish or seafood. The La Costa hotel was quite good, except that there were no chairs (including no desk chair) in the room.

Israel:

Our Israeli driver, George, explained that he was not a guide, but only a driver, so he didn't even explain the basis importance of sights on the first day, e.g., Masada and Qum Ran. We would have skipped both those sights since the signage at both places was limited and lacked any real information about the historical significance of the location. Both seemed more focused on shepherding tourists towards their gift shops and restaurants than on the archaeological and historical significance of the sights. Both sights are overrun by tour buses. We then traveled to Jerusalem to stay at the Gloria Hotel, which is in a great location with comfortable beds and good bathrooms/showers. No bottled water is provided by the hotel (unlike every other hotel we stayed in), and the wifi service is very weak and spotty. Since the Gloria Hotel is focused on tour groups, the meals are buffet-style with OK, but not great, food.

There was some mix-up on which day we were to have a private guide for Bethlehem, but once that issue got sorted out, we were SO fortunate that Khadra Zreineh was our guide. She is magnificent! She's knowledgeable about the historical and religious significance of the various sights; she's excellent at knowing how to navigate sights to avoid standing in long lines; she explained the Palestine/Israel political issues clearly; plus, she's friendly, professional, and intelligent. We enjoyed her so much that we engaged her for another day to guide us in Jerusalem. We recommend that you strongly suggest that future guests hire a guide for both Bethlehem and Jerusalem. And, if you can book her services, we suggest that you always engage Khadra as a guide. By the end of the two days, we were referring to Khadra as our Palestinian sister!

We liked having a free day in Jerusalem to get outside the Old City walls.

We liked the Dizengoff Avenue Hotel, which is in a great location (15-minute walk to the beach; 2-minute walk to dozens of restaurants). The rooms are large (except for tiny bathrooms), with two stools at the desk area, which we appreciated. The KimKim/In2Jordan itinerary indicated that breakfast was included, but the hotel had no records or vouchers for us, so we paid independently for our breakfast. If your clients are "foodies," we recommend that they book a table - or better yet, a seat at the bar overlooking the open kitchen - at Claro. While it is not cheap, it is a top-notch, world-class restaurant, worthy of an evening out.

All-in-all, we were very pleased with the KimKim/In2Jordan trip. With a few minor tweaks (eliminating spending the first day visiting only ruins; reserving tent rooms - and not space bubbles - at the Bedouin camp; and eliminating the home dinner with locals in Petra), it would have been a fantastic trip.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Rich,

Thanks for the feedback, that is indeed very useful! I am happy that you enjoyed your trip overall, but good that you let us know what could have been better!

Of course I will pass on your compliments to Akram and Khadra, they very much enjoyed their time as well!

I wish you all the best and many more travels!

Amman, Petra, Dead Sea and Wadi rum and Open for your suggestions, we have full 6 Days · Jordan - May 8 - May 13, 2019

Traveler: Lina L. - Local specialist: Lena Sluga

Jordan May 8- May 13, 2019
Lena Sluga, our travel specialist for Visit Jordan. She is the best! She made perfect itinerary for 6 nights & cover almost every place. We visited Amman, Jerash, Madaba, Mt, Nebo, little Petra, Petra, Wadi Rum and Dead Sea. She is so prompt & particular to answer our questions. We changed our itinerary so many times, but she is always helpful and so cool to us.
And our trip make more memorable our Driver Waleed Al Sabbah and guide Nasser Abu-Rezeq. Waleed was so... read more

Jordan May 8- May 13, 2019
Lena Sluga, our travel specialist for Visit Jordan. She is the best! She made perfect itinerary for 6 nights & cover almost every place. We visited Amman, Jerash, Madaba, Mt, Nebo, little Petra, Petra, Wadi Rum and Dead Sea. She is so prompt & particular to answer our questions. We changed our itinerary so many times, but she is always helpful and so cool to us.
And our trip make more memorable our Driver Waleed Al Sabbah and guide Nasser Abu-Rezeq. Waleed was so calm and helpful to us and taking care of all small things. And guide Nasser full of knowledge of Jordan and World. We really enjoyed.
Thanks Lena, Waleed and Nasser to make our trip to Jordan memorable 👍👍👍

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Lina,

Thank you so much for your feedback, for me it was a lot of fun planning the trip with you! I have passed on your compliments to the drivers, I am very happy that you enjoyed your time with them, and also of course your time in Jordan!

I wish you many more exciting travels!

Experience Jordan Tour - 8 Days · Jordan - Apr 29 - May 6, 2019

Traveler: Beata p. - Local specialist: Lena Sluga

Fantastic experience! Petra, Jarash, WadiRum, Dead Sea, Madaba and rides along all places and King's Hwy are unforgettable. My driver Haytham was the best I could get, by sharing his own stories he presented Jordan in very friendly and attractive way. Highly recommended trip.

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Lena Sluga, local specialist, responded to this review:

Hi Beata!
Thanks for your review, I'll pass your compliments on to Haytham! I am very glad that you enjoyed your trip and your time in Jordan, and I wish you many more wonderful travels!
All the best,
Lena

Amman, Petra, Dead Sea and Wadi rum and Open for your suggestions, we have full 6 Days · Jordan - May 8 - May 13, 2019

Traveler: Sajanba C. - Local specialist: Lena Sluga

Amazing experience in Jordan.
SAFE, friendly and clean.
Lena from KimKim did amazing job for us. Very helpful and professional at all times.
Five stars to Lena. Lena you created amazing Jordan memories for us.

Driver Walid was very friendly, accommodating and safe driver. He had even demeanor at ALL times. Spoke very little but did a lot. Treated all of us with respect.
Five stars and kudos.

Guide Nassar was also friendly and very knowledgeable, responsible and helpful throughout the trip. Five stars.

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Lena Sluga, local specialist, responded to this review:

Hi Sajanba,

Thanks a lot for the review, I am very glad to hear that you enjoyed your time in Jordan! I will pass on the compliments to Walid and Nassar as well :)

It was very lovely planning the trip with you, and I wish you many more memorable trips!

Lena

How to Spend 10 Days in Jordan · Jordan - Apr 19 - May 5, 2019

Traveler: Linley V. - Local specialist: Lena Sluga

I cannot recommend too highly the services of Lena and Into2Jordan. My husband and I spent two weeks in Jordan and as part of that holiday, enjoyed a custom-made 8 day itinerary based around the "10 Days in Jordan" suggested itinerary on kimkim. From the very first contact, Lena was so responsive, taking on board the sort of trip we were after and organising the whole thing for us, making sure to get it just right. The all-inclusive price was good value and included our accommodation, all... read more

I cannot recommend too highly the services of Lena and Into2Jordan. My husband and I spent two weeks in Jordan and as part of that holiday, enjoyed a custom-made 8 day itinerary based around the "10 Days in Jordan" suggested itinerary on kimkim. From the very first contact, Lena was so responsive, taking on board the sort of trip we were after and organising the whole thing for us, making sure to get it just right. The all-inclusive price was good value and included our accommodation, all breakfasts, some dinners, drivers, hikes with guides, and "extras" such as dinner with a local family in Petra and a jeep tour of Wadi Rum. Together with our Jordan Pass, it meant that we had pretty much everything pre-paid, which made for a really easy and stress-free holiday.

The trip itself went like clockwork and was well-paced, so that we never felt rushed. The drivers were all excellent and always on time, with a special mention for Haytham who went out of his way to help us understand Jordan and make sure we enjoyed our time in his country. Due to very unseasonal weather conditions, we were unable to do one of the hikes on the itinerary, and a refund was arranged and delivered to our hotel before we left Amman. This is the sort of customer service that really stands out.

Once we arrived in Jordan, Lena was contactable via What's App and she always got back to us as quickly as she could. A couple of items of feedback were dealt with appropriately and professionally.

We did a round trip from Amman visiting Jerash, Ajloun Castle, Mt Nebo, Madaba, Karak Castle, Petra, Wadi Rum, Aqaba, Dana, the Dead Sea and Bethany-beyond-Jordan. The two days spent at Petra were amazing, but exhausting, so finishing our trip at the Dead Sea was brilliant. It was by far the best hotel we stayed in and a very relaxing end to our wonderful holiday!

Thanks so much Lena for all your hard work over the last six months to organise such a truly memorable trip - it was fantastic!

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Lena Sluga, local specialist, responded to this review:

Hi Linley,

Thanks so much for your incredible review, it was so nice for me as well to be in touch with you over the last couple of month to plan this trip. I am very happy you enjoyed your time in Jordan, I will also pass on your compliments to Haytham :)

I wish you all the best!
Lena

Trip to Jordan · Jordan - Apr 20 - Apr 25, 2019

Traveler: Kalev P. - Local specialist: Lena Sluga

We had wonderful time on our 5 day trip in Jordan. Arranged through KimKim and wonderfully organised by Lena from In2Jordan travel in Amman. Our driver Izhaq(Issac) was more than just a driver, he was helpful with travelling suggestions and information and an enjoyable companion. Jeshra, Roman city was surprising in size and number of buildings and structures standing. Including two theatres and a hippodrome! The Mosaic hotel in Madaba was excellent, had great fun at the Dead Sea and Spa... read more

We had wonderful time on our 5 day trip in Jordan. Arranged through KimKim and wonderfully organised by Lena from In2Jordan travel in Amman. Our driver Izhaq(Issac) was more than just a driver, he was helpful with travelling suggestions and information and an enjoyable companion. Jeshra, Roman city was surprising in size and number of buildings and structures standing. Including two theatres and a hippodrome! The Mosaic hotel in Madaba was excellent, had great fun at the Dead Sea and Spa Hotel. Petra was almost booked out, so our hotel (Candles) was a much lower quality, but convenient. Petra is a once in a lifetime place to see. Wadi Rum and our night at Khaled’s camp was magnificent. The camp accommodation was so good and the next morning we were awed by the desert scenery during our 3 hour 4 wheel drive into “Lawrence of Arabia” country. Finishing in the heart of Amman at the Art Hotel we were very happy with our tour of Jordan.

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Lena Sluga, local specialist, responded to this review:

Hi Kalev!

Great to hear that you enjoyed your trip through Jordan, and thanks a lot for the review! I will be sure to pass on the feedback to Izhaq, he will be happy to hear :)

All the best,
Lena

Highlights of Jordan & Israel: 9 Days · Jordan - Apr 21 - Apr 28, 2019

Traveler: Margaret K. - Local specialist: Lena Sluga

Amazing trip to Jordan people we lovely and Petra did not disappoint

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Lena Sluga, local specialist, responded to this review:

Great, I am happy to hear, thanks for all the lovely pictures!

Anahita

Jordan in 7 Days - Amman, Jerash, Mt Nebo, Petra, Wadi Rum, Aqaba and the Dead Sea · Jordan - Apr 23 - Apr 30, 2019

Traveler: Anahita D. - Local specialist: Lena Sluga

Visited Jordan for 8 days with my mom & a friend. LENA was our coordinator. She was very patient with my requests, offered suggestions and was very communicative.The arrangements for our hotels were outstanding, all in the heart of town, allowing us to roam freely.Our driver was Safwat for majority of the trip.He was kind, helpful and very safe in his driving. We had a fantastic time with no stress.Thank you Lena for the superb arrangements.

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Lena Sluga, local specialist, responded to this review:

Hi Anahita, thank you as well for the feedback! I'm glad you enjoyed your time here in Jordan, as well as the driver and all the other things. All the best for your future travels! :)

Sara

Jordan in 7 Days - Amman, Jerash, Mt Nebo, Petra, Wadi Rum, Aqaba and the Dead Sea · Jordan - Apr 18 - Apr 26, 2019

Traveler: Sara P. - Local specialist: Lena Sluga

Our trip to Jordan was very good, our Driver- Khaled was very friendly and helpful. Petra was amazing, and the Dead Sea was a good experience. Overall Wadi Rum was our favourite, everything was great at the Bedouin Camp and the Jeep Safari was fun.

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Lena Sluga, local specialist, responded to this review:

Hi Sara,
Wonderful that you enjoyed your time in Jordan, and that you liked your driver here! Wadi Rum is truly amazing, understandable that this made it as favourite :)
All the best for future trips!
Lena

Elizabeth

Highlights of Jordan & Israel: 9 Days · Jordan - Mar 16 - Mar 25, 2019

Traveler: Elizabeth G. - Local specialist: Lena Sluga

This is a complicated review to write because I had very mixed feelings about our trip. Let’s start with the positive: Lena quickly put together the trip and patiently fielded endless questions from me. Our driver in Jordan, Moustafa, was truly fantastic and made our stay in his country very rich and special. The dinner with a local family in Petra was the best meal we ate on the entire trip and the family could not have been more welcoming and kind. It was an unforgettable experience. We... read more

This is a complicated review to write because I had very mixed feelings about our trip. Let’s start with the positive: Lena quickly put together the trip and patiently fielded endless questions from me. Our driver in Jordan, Moustafa, was truly fantastic and made our stay in his country very rich and special. The dinner with a local family in Petra was the best meal we ate on the entire trip and the family could not have been more welcoming and kind. It was an unforgettable experience. We felt safe on the entire trip. Our guide in Jerusalem/Bethlehem, Issa, was also phenomenally knowledgeable, and he was just fun to be with for the day. Our driver in Israel, Gorge, was jovial and eager to please.

Now for the honest negatives. The accommodations were terrible. The boutique hotels in Amman and Tel Aviv were what we expected and we were perfectly happy there. We are used to staying in five star or chic boutique hotels, but in an effort to be economical we chose only boutique for this trip. I read all of the hotel reviews and looked at photos before we left, and I really went back and forth about staying at, for example, The Kempinski or The Hilton at The Dead Sea and decided that the extra thousand dollars wasn’t worth it for one night. I was wrong. Know that traveling in this area five stars will be closer to 3.5. The agent was not clear about that. However Lena and Tania were very responsive and helped us move. The alternatives were no better though the staff was very friendly so I hate giving a terrible review. We arrived in Israel in time for Purim, and, as a result, a couple of the attractions that I paid for were closed. Tania and Lena are refunding is, and I appreciate that, but I was not happy that we were not warned in advance. It’s a big holiday and three-four days long, so to arrive and have the driver say “everything will be closed have a nice time on your own today” was very upsetting. Fortunately he was wrong and we had a nice day.

I took a risk using a service based strictly on a NY Times recommendation, and while I was relieved to have a very organized itinerary, I think I could have done it on my own with much better hotels. I have used similar services with much better outcomes. The whole experience was ok but not without its issues.

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Lena Sluga, local specialist, responded to this review:

Hi Elizabeth,
I am very sorry that the hotels were not up to standard and in line with your expectations, I sincerely hope you enjoyed the other aspects of the trip.

As you write in your review, the hotels were known to you before your trip started. All of these hotels get good reviews, for 3* and 4* hotels. I understand that it is difficult to judge that in advance, however, it is also difficult for me to tell what hotels you are used to if you don’t communicate it to me.

My apologies... read more

Hi Elizabeth,
I am very sorry that the hotels were not up to standard and in line with your expectations, I sincerely hope you enjoyed the other aspects of the trip.

As you write in your review, the hotels were known to you before your trip started. All of these hotels get good reviews, for 3* and 4* hotels. I understand that it is difficult to judge that in advance, however, it is also difficult for me to tell what hotels you are used to if you don’t communicate it to me.

My apologies about Purim, indeed my colleague should have pointed that out before.

Nevertheless, I am very happy that you enjoyed the company of the drivers and guides, as well as the dinner with the family in Petra. I will pass on your compliments!

All the best,
Lena

Family Friendly Highlights of Jordan – 8 Days · Jordan - Mar 8 - Mar 15, 2019

Traveler: Karen R. - Local specialist: Lena Sluga

Lena was terrific in every way. She worked endlessly to make our trip exactly what we wanted.
I like the kimkim format, the communication thread, and recommendations. We had 2 different drivers during our 8 day trip, Akram and Mustafa, both were awesome.
We wanted to see the entire country of Jordan, not just the popular places. Lena assured me that the North was less traveled, but well worth it. She was right. We loved Jarash, Ajlun, and Umm Qais. We soaked in the hot spring, Al Himma, on... read more

Lena was terrific in every way. She worked endlessly to make our trip exactly what we wanted.
I like the kimkim format, the communication thread, and recommendations. We had 2 different drivers during our 8 day trip, Akram and Mustafa, both were awesome.
We wanted to see the entire country of Jordan, not just the popular places. Lena assured me that the North was less traveled, but well worth it. She was right. We loved Jarash, Ajlun, and Umm Qais. We soaked in the hot spring, Al Himma, on the border near Syria. Who does that? What a blast!
Petra is jaw dropping, Wadi Rum is wild, the Dead Sea is fun. Aicha Camp in Wadi Rum was perfect.
Jordan is a great travel destination!

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Lena Sluga, local specialist, responded to this review:

Hi Karen,

Great to hear that you enjoyed your time here in Jordan! I'm also happy that you took the time to travel north, and that you enjoyed it :)

I'll be sure to pass on the compliments to the drivers as well!

All the best for the future,
Lena

Jordan in 5 Days: Amman, Jerash, Mount Nebo, Petra, Wadi Rum, and the Dead Sea · Jordan - Mar 9 - Mar 13, 2019

Traveler: Debbie C. - Local specialist: Lena Sluga

Our driver had a really strong accent and could hardly understand him. No speaker system in the car so the people in the back couldn't hear a thing.
No guides where included on this so we had to pay for local guides every where we went. (wasn't expecting the extra cost) Had I known this a head of time I would of picked a different tour.
Driver was always on time.
Driver never gave us information on a lot of the sites and had a hard time with just general questions
The Hotels where great for the most part. We enjoyed all the stops .

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Lena Sluga, local specialist, responded to this review:

Hi Debbie,

Thanks a lot for your feedback! We really value this from our travellers, as it helps us understand what we can improve on in the future.

My apologies about the confusion about the guide, we should have communicated it better, however, it was mentioned in your itinerary and pointed out in an email as well.

The driver is there to be on time and take you from A to B. Sometimes they give extra information, I will mention this to him of course as it obviously makes things nicer... read more

Hi Debbie,

Thanks a lot for your feedback! We really value this from our travellers, as it helps us understand what we can improve on in the future.

My apologies about the confusion about the guide, we should have communicated it better, however, it was mentioned in your itinerary and pointed out in an email as well.

The driver is there to be on time and take you from A to B. Sometimes they give extra information, I will mention this to him of course as it obviously makes things nicer when they give a bit of background story.

Nevertheless, I am glad though that you enjoyed the stops, and hope you had an overall great time in Jordan!

All the best for your future travels!
Lena

Kara

Trip to Jordan · Jordan - Feb 15 - Feb 21, 2019

Traveler: Kara M. - Local specialist: Lena Sluga

Lena planned an absolutely amazing trip for my sister and me. It was our first time visiting Jordan (or the Middle East for that matter) and with the help of Lena and her guidance, we two girls felt completely safe, welcomed, and confident that everything would go as planned. Lena was constantly available to assist before, during and after our time in Jordan. She picked great accommodations and was extremely flexible with any changes we made to the itinerary. My sister and I can be pretty... read more

Lena planned an absolutely amazing trip for my sister and me. It was our first time visiting Jordan (or the Middle East for that matter) and with the help of Lena and her guidance, we two girls felt completely safe, welcomed, and confident that everything would go as planned. Lena was constantly available to assist before, during and after our time in Jordan. She picked great accommodations and was extremely flexible with any changes we made to the itinerary. My sister and I can be pretty picky with our itineraries so it was very tough for us to leave it with someone else to plan for us; however, Lena’s accommodating assistance and positive attitude made us feel as though we received the best itinerary as possible. We left Jordan feeling very confident that we saw everything and experienced everything we dreamed of. And our driver was absolutely amazing and our trip would not have been the same without him!!!

We would definitely reccommmend Lena and the Kim Kim team for any future endeavors!!

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Lena Sluga, local specialist, responded to this review:

Hi Kara,

Thanks a lot for your lovely and very nice review, I am so happy you guys had a great time in Jordan, and enjoyed the hotels and the company of the driver. Thanks also for uploading some pictures, I love seeing these afterwards :) All the best for future travels!

Trip to Jordan · Jordan - Nov 8 - Nov 21, 2018

Traveler: Szilvia L. - Local specialist: Lena Sluga

We visited Jordan and Israel. From the very beginning to the end Lena was amazing. Very quick to respond, accommodating, flexible and highly professional. She answered all of our questions effectively and organized specific individual requests we had. In both countries the service was lovely, comfortable and high end. Thank you Lena for your hard work! We had a blast!

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Lena Sluga, local specialist, responded to this review:

Hi Szilvia!

Thanks a lot for your lovely feedback, I am incredibly happy to hear that you enjoyed your holidays here! It was a pleasure planning the trip with you :)

Two Weeks, Two Ways: How to Spend 14 Days in Jordan · Jordan - Jan 6 - Jan 19, 2019

Traveler: Nicole C. - Local specialist: Lena Sluga

Overall we had a great trip. Unfortunately we had two night in Ajloun which were dreadful. We were so cold we slept in most of our clothes (coats, scarves and hats), there was no running water and nobody else staying there so clearly everyone else knew that it’s not a great place in winter so I was disappointed that we had x2 nights there. We missed out on two other places which were on our itinerary; Lots cave (because it was closed that day) and bush walk on our last day because our driver didn’t know about it.

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Lena Sluga, local specialist, responded to this review:

Hi Nicole, thanks a lot for your review. I am happy that overall you enjoyed your trip, and and I’m thankful for your feedback but I would have loved to know at the moment it happened so I could have fixed these hickups right away.

I am surprised to hear about the Ajloun Forest Cabins, as so far I have only had great feedback from travellers about this place. I have gotten in touch with them about the heating & running water issue of course. They are supposed to be fully functional, also in... read more

Hi Nicole, thanks a lot for your review. I am happy that overall you enjoyed your trip, and and I’m thankful for your feedback but I would have loved to know at the moment it happened so I could have fixed these hickups right away.

I am surprised to hear about the Ajloun Forest Cabins, as so far I have only had great feedback from travellers about this place. I have gotten in touch with them about the heating & running water issue of course. They are supposed to be fully functional, also in winter.

About the walk in the Azraq Wetland Reseve on the last day, I understand your disappointment, I have spoken to the driver, he was not aware that the wetland reserve was on the itinerary. My sincerest apologies!

As for Lot’s Cave, it was closed due to weather forecast precautions, which is outside our control unfortunately.

Greetings & all the best,
Lena

Jordan · Jordan - Dec 29 - Jan 4, 2019

Traveler: May Y. - Local specialist: Lena Sluga

Our trip to Jordan was great but we encountered glitches almost everyday we needed a driver to go to a different location.

On day 2, there was first a conflict because we were told the driver would be there at 8am but he was told 9am. Unfortunately he was then in an accident and could no longer be our driver. Company sent a new driver but we lost almost 3 hours that day, losing precious time, not allowing time for us to visit little Petra that day.

When it was time for us to leave Petra... read more

Our trip to Jordan was great but we encountered glitches almost everyday we needed a driver to go to a different location.

On day 2, there was first a conflict because we were told the driver would be there at 8am but he was told 9am. Unfortunately he was then in an accident and could no longer be our driver. Company sent a new driver but we lost almost 3 hours that day, losing precious time, not allowing time for us to visit little Petra that day.

When it was time for us to leave Petra to go to Wadi Rum, again we waited for our driver who was provided the wrong hotel name. once we contacted Lena, she contacted the driver who then came to the right hotel. We lost again precious time.

in Wadi Rum, we had booked a horse back ride. Once we got to our tent site, they did not have us listed as horse back riding and instead had us booked for camel ride/ We asked to still do horse back. The next day we were brought to do horse back riding. After the ride someone came and asked that we pay for our ride. Our driver had to get involved and eventually someone fro the company had to come and pay cash for the horse back riding. We again lost almost 2 hours of sight seeing time.

Otherwise, the sites were beautiful although Petra was awfully crowded.....

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Lena Sluga, local specialist, responded to this review:

Thanks a lot for your review, we always appreciate feedback, so we know what to improve for the future. Again, my apologies for the hiccups in your trip, but I am glad that overall you had a nice trip. I also hope you enjoyed our complimentary goods to make up for the delays/ confusions.

11 day Jordan Trip · Jordan - Dec 28 - Jan 7, 2019

Traveler: katherine c. - Local specialist: Lena Sluga

Overall, we had a wonderful experience on our 12 day tour of Jordan. Lena did a great job planning our itinerary with us. We had different drivers which we were not expecting at the beginning of the trip but need up having Haithan for 6 days at the end and really enjoyed working with him! He was a super guide, went out of his way to introduce us to new restaurants, new experiences, was always on time and shared interesting information with us and was very flexible.

We would definitely book with you again!

Many thanks,

Cassie Carroll

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Lena Sluga, local specialist, responded to this review:

Hi Cassie,

Thanks a lot for your lovely feedback! My apologies about the driver change, we do this sometimes to use our drivers throughout the country as efficiently as possible. For the future, I shall put a note about that on the travel documents :)

I'm happy you enjoyed your time in Jordan!!

Greetings,
Lena

Highlights of Jordan & Israel: 9 Days · Jordan - Dec 2 - Dec 9, 2018

Traveler: Jennifer C. - Local specialist: Lena Sluga

Lena was excellent! She was patient and put together an amazing trip and experience for us. She was prompt in her replies and provided expert opinion. There wasn't anything that we would have done different except extend our trip! The accommodations that were arranged were fabulous. The activities and suggestions for itinerary definitely enhanced our experience. Would recommend Lena to anyone looking to travel through Jordan and Israel. For anyone traveling to both who cross the boarder into Israel, ensure you have cash left for the exit tax!

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Lena Sluga, local specialist, responded to this review:

Hi Jennifer! Thanks a lot for your nice review, I am thrilled to hear that you enjoyed Jordan and your trip! I wish you all the best, and a happy 2019 :)

Jordan · Jordan - Dec 14 - Dec 17, 2018

Traveler: Reid W. - Local specialist: Lena Sluga

Overall it was a fantastic trip. We covered a lot of ground in a very short period of time, and it was flawless as a result of the efforts of the team, and in particular Akram. From the moment we landed until our drop off back at the airport, the team worked hard to ensure that our trip was as memorable as possible....and it was.

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Lena Sluga, local specialist, responded to this review:

Hi Reid,

Thanks for your feedback, I'm very happy to hear that you enjoyed your time in Jordan! I'll also pass on your compliments to Akram :)

Greetings & Merry Christmas,
Lena

Highlights of Jordan & Israel: 9 Days · Jordan - Nov 17 - Nov 27, 2018

Traveler: Patricia L. - Local specialist: Lena Sluga

Our trip to Jordan was beyond anything we could have imagined. From the “Grand Canyon”, Mt. Nebo, Wadi Rum and Petra, the landscapes were unforgettable. Our driver Akrem made it all come alive. He is so knowledgeable. He saw to our every need, and took us to places off the beaten path. Please give him a raise Carmen.!
KimKim does a good job of connecting with local agencies, and Lena from In2Jordan put together an amazing itinerary. Our only complaint was with one driver (George) in Israel.... read more

Our trip to Jordan was beyond anything we could have imagined. From the “Grand Canyon”, Mt. Nebo, Wadi Rum and Petra, the landscapes were unforgettable. Our driver Akrem made it all come alive. He is so knowledgeable. He saw to our every need, and took us to places off the beaten path. Please give him a raise Carmen.!
KimKim does a good job of connecting with local agencies, and Lena from In2Jordan put together an amazing itinerary. Our only complaint was with one driver (George) in Israel. He needed a lot of improvement in his English speaking and comprehension, and should have at least known the names of the sites he took us to. Martin Handal, our guide in Bethlehem, did a great job. We're not sure what the purpose of dining in a local home in Wadi Musa served, but the “upsidedown” was delicious.
Maybe printed instructions for border crossings, and encouraging travelers to make sure they have WhatsApp or similar for storing all driver/guide numbers would be beneficial.

I am telling everyone that if they make one trip -go to Jordan and make sure Akrem is your driver!!!
Thanks Lena and Akrem!!!

Jordan is an example to us all of getting along no matter what your religion!

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Lena Sluga, local specialist, responded to this review:

Hi Patricia, thanks a lot for your review! I am happy to hear that you had a great time in Jordan, and with Akram :) Thanks also for the feedback on the driver in Israel, I'll pass that on to my colleague in Bethlehem, so she can act accordingly. All the best for your future travels! Greetings, Lena

Highlights of Jordan & Israel in 12 Days · Jordan - Oct 31 - Nov 12, 2018

Traveler: Simon R. - Local specialist: Lena Sluga

The entire experience was awesome! Lena took care of the Jordan side, and Daniela handled Israel. Both did an amazing job of building a schedule that allowed us to see the key sites that each country had to offer - some of which we wouldn't have seen without their insight. We put our trust in Lena and Daniela and they definitely delivered! Having found Kimkim via a Google search, I was a little skeptical at first that it would work out, but there was far more understanding of our needs... read more

The entire experience was awesome! Lena took care of the Jordan side, and Daniela handled Israel. Both did an amazing job of building a schedule that allowed us to see the key sites that each country had to offer - some of which we wouldn't have seen without their insight. We put our trust in Lena and Daniela and they definitely delivered! Having found Kimkim via a Google search, I was a little skeptical at first that it would work out, but there was far more understanding of our needs than the local travel agent we spoke with in the US who had no experience of the region.

In Jordan we saw Mount Nebo, Madaba, Karak, Wadi Rum, Aqaba, Petra (including dinner with a local family, which was an inspiringly positive experience), and the Dead Sea. Petra and Wadi Rum were outstanding, and while we had 1 day in Petra it really takes 3 to see everything. Our driver, Mohammad, was excellent, and provided neat insights as we drove around. Finishing at the Dead Sea Spa and Hotel was a perfect way to end the Jordan tour. The only lowlight was making our way through the border crossing north of the Dead Sea from Jordan to Israel. We were unaware that there would be an exit tax (10JD per person), plus fees to take ourselves and our luggage on a bus to get to the other side. This experience was frustrating (everyone else making the crossing was just as bewildered), particularly as we'd used our remaining JD to tip our driver. But overall, Jordan was fabulous!

Israel was also fabulous - rich in history and culture, and perhaps more familiar or comfortable to western hemisphere visitors. We spent 3 nights in Jerusalem and 3 in Tel Aviv. Rather than having a personal driver as we did in Jordan, this time we were shuttled to join small group (20 people) tours, which included Jericho, Bethlehem, Old Jerusalem, Nazareth, Galilee, Rosh Hanikra, Caesarea, Acre and Haifa, with some down time in Tel Aviv on our last full day. It was amazing to see so many different things, as well as being right on the Mediterranean.

We would revisit both countries in a heartbeat, and wouldn't think about using anyone other than Kimkim to do so!

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Lena Sluga, local specialist, responded to this review:

Hi Simon!

Thank you so much for your review, I'm happy to hear that you enjoyed your trip in both countries! Thanks also for the feedback on the departure tax, it might be worth putting a note about that in future itineraries, so it won't be a surprise.

All the best!

Minda

Trip to Jordan · Jordan - Nov 3 - Nov 11, 2018

Traveler: Minda H. - Local specialist: Lena Sluga

We enjoyed our trip to Jordan very much. It was very well planned out. We got to see and experience everything on our list! It was a fast pace, but did allow some down time for a bit of relaxation at the Red Sea and Dead Sea.

Our guide at Petra, Merriam, was exceptional! She invited us to dinner at her sister's house, which allowed us to experience true Bedouin hospitalty.

Our drivers were competent and experienced. We only wish their use of mobile phones during driving was less frequent.... read more

We enjoyed our trip to Jordan very much. It was very well planned out. We got to see and experience everything on our list! It was a fast pace, but did allow some down time for a bit of relaxation at the Red Sea and Dead Sea.

Our guide at Petra, Merriam, was exceptional! She invited us to dinner at her sister's house, which allowed us to experience true Bedouin hospitalty.

Our drivers were competent and experienced. We only wish their use of mobile phones during driving was less frequent.

The hotels were occasionally disappointing. The Grand Hotel in Madaba was especially shabby. However, we really enjoyed the Wadi Rum Aicha Camp!

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Lena Sluga, local specialist, responded to this review:

Hi Minda,

Thanks a lot for your feedback, it is very helpful for us! I am glad you enjoyed your trip, and got to experience the real Bedouin hospitality! Thanks also for the feedback on the Grand Hotel in Madaba, it is the only 4 star hotel there, but I will pass on your feedback of course!

Greetings, Lena

Petra Wadi Rum · Jordan - Oct 29 - Oct 31, 2018

Traveler: Robert W. - Local specialist: Lena Sluga

We loved the trip. Going to Jordan was a wonderful experience.
There were surprises. One was how long the travel took. Knowing the time frame better in advance would have settled some of our mild anxiety. We were surprised it took all day to get to Wadi Rum and arrived almost at dusk. But the camel ride was waiting and everything ended up perfectly.
Our guide was very good, but she held the mike too close to her mouth and some of her narrative was distorted by the sound on the bus, but... read more

We loved the trip. Going to Jordan was a wonderful experience.
There were surprises. One was how long the travel took. Knowing the time frame better in advance would have settled some of our mild anxiety. We were surprised it took all day to get to Wadi Rum and arrived almost at dusk. But the camel ride was waiting and everything ended up perfectly.
Our guide was very good, but she held the mike too close to her mouth and some of her narrative was distorted by the sound on the bus, but that was a fairly minor issue.
The accommodations in Wadi Rum were wonderful, better than expected and the food was very good. Sitting by the fire and experiencing the singing and dancing there at night was a treat. The jeep ride next am was great fun and the scenery incredible.
Petra was magnificent. The hike was long and wearing, and the prospect of coming back on horseback or by carriage was impaired by gouging prices by the carriage drivers and too short a horse ride, so we just walked. We were most thankful for an honest boy who found the backpack I absentmindedly left on the trail. The police escort with us was a godsend as he contacted the police office there and located the backpack, all intact.
Hotel and food in Amman were great. Overall a great experience.

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Lena Sluga, local specialist, responded to this review:

Hi Robert,

My sincerest apologies about the transfer on the first day, I should have indeed calculated more time, as it takes longer with a bus. As already mentioned to Suzanne, as I am usually dealing with individuals in normal cars. But, I am happy you enjoyed your trip anyways, and especially that you got your backpack again!

Greetings & all the best,
Lena

Trip to Jordan · Jordan - Oct 25 - Nov 1, 2018

Traveler: Christopher D. - Local specialist: Lena Sluga

I could have been supplied with more detail.
There was an error in the airport pick-up for which I was promptly compensated for
The driver was great
The overall experience was great

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Lena Sluga, local specialist, responded to this review:

Hi Christopher, thanks a lot for your feedback! Again, my apologies for the first transfer, but I hope that you have enjoyed the rest of your trip! All the best, Lena

Suzanne

Petra Wadi Rum · Jordan - Oct 29 - Oct 31, 2018

Traveler: Suzanne E. - Local specialist: Lena Sluga

The trip times and experiences were told in advance to be one thing and were very much another. We were told we would be in Wadi area for lunch, turned out the time to get there was about 7 hours. We got there around sun down and took the camel ride as the sun went down and got to the overnight accommodations after dark. Our guide explained that the people booking this did not understand the time and distances and we needed to be flexible. We cooperated but were surprised that Lena did... read more

The trip times and experiences were told in advance to be one thing and were very much another. We were told we would be in Wadi area for lunch, turned out the time to get there was about 7 hours. We got there around sun down and took the camel ride as the sun went down and got to the overnight accommodations after dark. Our guide explained that the people booking this did not understand the time and distances and we needed to be flexible. We cooperated but were surprised that Lena did not know how long it would really take to travel from the Jordan entry point down to Wadi Rum and had put the trip as us getting there for lunch, and doing a jeep tour that day. Wafa was an experienced guide and helpful in many ways. We did not fault her for the confusion on our part when the times were so different that in the paperwork sent out.

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Lena Sluga, local specialist, responded to this review:

Hi Suzanne,

Thanks a lot for your feedback! My sincerest apologies about the transfer on the first day, I should have indeed calculated more time, as it takes longer with a bus. I feel very bad about that, and will make sure it never happens again. Your feedback is really helpful to me, as I am usually dealing with individuals in normal cars. Also thank you for your cooperation, and I hope you enjoyed the rest of your trip!

Greetings,
Lena

Deep cultural and historic Jordanian experience · Jordan - Oct 25 - Oct 29, 2018

Traveler: Wayne C. - Local specialist: Lena Sluga

Lena was so professional, quick, responsive, efficient, and helpful! When my driver was late by 30 minutes, I called her and she sprung into action. She provided excellent trip recommendations and feedback. Thank you LENA!

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Lena Sluga, local specialist, responded to this review:

Hi Wayne - thank you so much, I am very happy that you enjoyed your time!

Jordan 2018 · Jordan - Oct 13 - Oct 19, 2018

Traveler: Cris K. - Local specialist: Lena Sluga

Everything went very well - the planning as as well as the trip itself. Lena was very helpful when it came to answering my many questions before the trip.
The driver in Jordan was very good and was always on time for our trips/activities. We would definitely use him again if we visited Jordan on a second trip.
There was only one small snafu during our trip and it happened while we were visiting Petra. It wasn’t clear to us on the second day of our visit to Petra how and when we were to go... read more

Everything went very well - the planning as as well as the trip itself. Lena was very helpful when it came to answering my many questions before the trip.
The driver in Jordan was very good and was always on time for our trips/activities. We would definitely use him again if we visited Jordan on a second trip.
There was only one small snafu during our trip and it happened while we were visiting Petra. It wasn’t clear to us on the second day of our visit to Petra how and when we were to go there. Consequently, we made arrangements with our driver. It turned out that a guide and driver had already been hired for this, and so this had to be worked out, which it was, with minimal fuss.
I want to thank Lena and KimKim for making our visit to Jordan a really great experience! We will definitely recommend KimKim to our friends and relatives when they travel and will use KimKim for planning our future trips.
Cris Kenudson

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Lena Sluga, local specialist, responded to this review:

Hi Cris, thanks a lot for the nice feedback, it was my pleasure planning this trip with you! Also thank you for sharing pictures of your trip!

About the guide in Petra, thanks for the feedback, that way we know where to improve :) Greetings, Lena

Jordan in 7 Days - Amman, Jerash, Mt Nebo, Petra, Wadi Rum, Aqaba and the Dead Sea · Jordan - Sep 17 - Sep 25, 2018

Traveler: Qusharat H. - Local specialist: Lena Sluga

We had a fabulous time in Jordan. Lena did a great job organising and planning the trip. Especially the hotels she booked as all were in central locations or very close to the attractions and amenities. This made it so easy to access and visit all the areas we wanted to see - actually walking distance and you get to see more of the locality. The hotel in Petra and Dead Sea were superb and exceeded expectations.

Petra was jaw dropping and no doubt to its status as one of the worlds natural... read more

We had a fabulous time in Jordan. Lena did a great job organising and planning the trip. Especially the hotels she booked as all were in central locations or very close to the attractions and amenities. This made it so easy to access and visit all the areas we wanted to see - actually walking distance and you get to see more of the locality. The hotel in Petra and Dead Sea were superb and exceeded expectations.

Petra was jaw dropping and no doubt to its status as one of the worlds natural wonders. We spent just under 2 days there - plenty of time and right amount of time if you want to see most of Petra as it is absolutely vast. We did three trails on our full day - very tough going and challenging - not to be under estimated as there is plenty of hiking and many steps to climb... we also had 'back door' route planned by Lena the second day - excellent guide was Ibrahim - very funny and informative throughout.

We had a car/transport and an escort throughout. Our driver, Shareef, was helpful, punctual and professional throughout. He made sure our long trips had enough break stops and was always asking if we needed anything and any tips for the next destination. Thanks again to all the team - especially Lena and Shareef.

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Lena Sluga, local specialist, responded to this review:

Hi Quharat, thanks so much for your nice review, great to hear that you enjoyed Jordan! I'll pass on the good feedback to Ibrahim and Shareef as well. Greetings, Lena

Trip of Jordan & Israel · Jordan - Aug 18 - Aug 24, 2018

Traveler: Geoffrey B. - Local specialist: Lena Sluga

Lena was EXCELLENT to deal with, we changed our minds 5 times in this trip and dates and she made everything so easy (thanks Lena). We loved our tour with Akram & we loved Jordan in general - it far exceeded our expectations. Mohammed (our guide through Dana nature reserve) was excellent & our favourite part of the whole trip was the 4 x 4 ride through Wadi Rum desert. Thanks everyone for an amazing holiday - we’ll be back!

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Lena Sluga, local specialist, responded to this review:

Hi Geoffrey,

Thanks a lot for the lovely review! It was my pleasure working out this itinerary with you, I'll also pass on the compliments to the rest of the crew :)

Jordan in 7 Days - Amman, Jerash, Mt Nebo, Petra, Wadi Rum, Aqaba and the Dead Sea · Jordan - Aug 18 - Aug 24, 2018

Traveler: Aminath Samra Z. - Local specialist: Lena Sluga

Lena is very efficient, replies very fast and organised a very fulfilling itenary customised for what we wanted to see in Jordan. Our guide Shareef was very friendly, punctual and informative and we loved going to each historical place with him. Would definitely recommend him and Lena as tour organisers for any of my contacts wishing to explore Jordan. Our favourite spots were Petra, Wadi Rum and Aqaba..not to say the other sites were any less amazing..each site had a uniqueness which we... read more

Lena is very efficient, replies very fast and organised a very fulfilling itenary customised for what we wanted to see in Jordan. Our guide Shareef was very friendly, punctual and informative and we loved going to each historical place with him. Would definitely recommend him and Lena as tour organisers for any of my contacts wishing to explore Jordan. Our favourite spots were Petra, Wadi Rum and Aqaba..not to say the other sites were any less amazing..each site had a uniqueness which we loved experiencing. Jordan is a beautiful country and we are glad we decided to visit :) thank u team kimkim

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Lena Sluga, local specialist, responded to this review:

Hello Aminath, thanks a lot for your review - I'm very happy to hear that you enjoyed your holiday here!

Family visit in Amman + Jerash, Petra, Dead sea · Jordan - Aug 6 - Aug 15, 2018

Traveler: Michael B. - Local specialist: Lena Sluga

Driver Azzam was very good and informative and punctual. However on a couple of occasions he suggested pick-up times different to those on our itinerary, most notably at Petra where he did not know about our back-door hike to the Monastery on the morning following our day at Petra, and he suggested a pick-up time from the Dead Sea of 1:00pm rather than the previous booked 5:00pm (this was important as we were meeting the family at the Dead sea). However everything worked out all right in the... read more

Driver Azzam was very good and informative and punctual. However on a couple of occasions he suggested pick-up times different to those on our itinerary, most notably at Petra where he did not know about our back-door hike to the Monastery on the morning following our day at Petra, and he suggested a pick-up time from the Dead Sea of 1:00pm rather than the previous booked 5:00pm (this was important as we were meeting the family at the Dead sea). However everything worked out all right in the end and he did show as some amazing views both driving into Petra and on the old road from Petra to the Dead sea.
Our guide Ibrahim for the hike to the Monastery was excellent, as was the hike itself.
Petra is of course amazing and our day and a half there was just about right.
Jerash, Ajloun, Karak and Showback are all impressive and enlightening.
The Dead Sea experience was enjoyable but really only because we could play with our grandchildren in the swimming pool.
A well organised itinerary with sufficient time to see our family in Amman. A trip we will not forget.
Lena deserves thanks for putting together the programme combining touring and spending time with our family.

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Lena Sluga, local specialist, responded to this review:

Hi Michael,

I'm happy to hear that you enjoyed your trip as well as the time with your family, and thanks for the feedback, that is very helpful!

All the best!

Jordan South · Jordan - Aug 10 - Aug 13, 2018

Traveler: Maggie H. - Local specialist: Lena Sluga

Sharif was a real gentleman. We fell in love with him. Always on time, polite, attentive, full of useful suggestions, discreet.
He helped to make our two birthdays special.
Petra and Wadi Rum amazing. So much history. Bilal was a great story teller. Camel ride fantastic. Lying on the sand looking up at the stars beautiful. Sharif suggested snorkeling in Aqaba - just right.

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Lena Sluga, local specialist, responded to this review:

Hi Maggie, I'm glad to hear that you enjoyed your trip - I will pass on the compliments!

Tour of Jordan · Jordan - Jul 23 - Aug 1, 2018

Traveler: Sarah m. - Local specialist: Lena Sluga

We booked a 10 day trip to Jordan as a family (2 adult children). Starting in Amman we did the standard trip - Amman, Petra, Wadi Rum, Aqaba then ending at The Dead Sea.
Lena's communication and advice was excellent. We had a driver (Mohammed) throughout which made the trip very straight forward. I don't see how you could really cover this ground in a limited amount of time without a driver. The car was very comfortable and Mohammed was efficient and punctual. We got a couple of quotes... read more

We booked a 10 day trip to Jordan as a family (2 adult children). Starting in Amman we did the standard trip - Amman, Petra, Wadi Rum, Aqaba then ending at The Dead Sea.
Lena's communication and advice was excellent. We had a driver (Mohammed) throughout which made the trip very straight forward. I don't see how you could really cover this ground in a limited amount of time without a driver. The car was very comfortable and Mohammed was efficient and punctual. We got a couple of quotes and this was competitive. Jordan is quite pricey so it would be no cheaper to book once you arrived. Plus this way, everything's organised and you can make the most of your time.

We were mid summer so it was very hot but the plus was that it was very quiet and at times, we had the places to ourselves.

Jordan is a fantastic country with a lot to offer. We loved Amman and its eclectic range of markets and restaurants. The old town was much more interesting to us than the more westernised Rainbow Street. Petra was stunning - we didn't use a guide as the published material is very clear and you can then take things in at your own pace. We spent about 7/8 hours there - be prepared for a lot of walking but there are plenty of places inside to rest and get a drink. (Highly recommend The Old Village Hotel - out of the town up on the hill - but a short taxi ride to the sights).

Jerash, Iraq al Amir, Ajloun - all wonderful. The view across Galilee to Israel and Syria is amazing as is the view across the Dead Sea from Nebo. A lot of the place names are familiar from the Bible so it's really moving to actually see these landscapes which haven't really changed after thousands of years. All these sites were pre-planned and were more beautiful and atospheric than we'd imagined. The Karak castle was also really interesting.

Wadi Rum - much more interesting than I'd expected -we had the four hour jeep ride which I had been expecting to be too long but there was a lot to see (including a stunning sunset). We stayed at the Luxury Tented Camp which is a novel experience as the tents have a transparent side - allowing a clear view at night. Food at this place wasn't so good but you are in the middle of the desert! Tents are comfortable with their own small bathroom area. It was quiet when we stayed but there is a bar around a fire which allows you to take in the amazing mountain and desert scenery.

Next to Aquaba - good places to eat in town (recommend Syrian Palace). We went out to the beach for the day which was a welcome chance to rest after all the travelling. Water near the shore was not as clean as you'd hope but if you swim out from the jetty it's crystal clear. You can hire a mask/snorkel.

Finally - The Dead Sea. Now this was a great experience from the point of view of floating in the Dead Sea and covering yourself in the famous mud. The hotels are all resort style. We don't really go for this type of accommodation - (Marriot) it was packed with families and struggling to keep up with being fully occupied. If you don't like this ritzy type of place, it would be worth looking for something more low key and calmer. On the way to the airport we visited Bethany beyond the Jordan - someone was being baptised.

One thing to check- we had booked a cookery lesson and Mohammed duly got us to the place on time but communication clearly hadn't been clear, as they weren't expecting us. They cooked a delicious meal but no lesson. The other thing we didn't see which was on our itinerary was the Dana Nature Reserve - I guess we just ran out of time.

So - if you're undecided on Jordan - we'd definitely recommend! It's different - another culture - lots of historical sites and wonderfully friendly people. It really worked as a destination for all ages.

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Lena Sluga, local specialist, responded to this review:

Hi Sarah, I'm very happy to hear that you had such a good time in Jordan - I'll pass on the compliments to Mohammed!

Also very lovely to see pictures of all of you in Jordan!

Thank you and all the best,

Lena

Jordan in 7 Days - Amman, Jerash, Mt Nebo, Petra, Wadi Rum, Aqaba and the Dead Sea · Jordan - Jul 30 - Aug 4, 2018

Traveler: Bilal H. - Local specialist: Lena Sluga

Everything was great, the fact that I was able to message back and forth in a "conversation" style on KimKim was very easy going and helped as I was able to request changes as they happened up to the trip.

One of the best things about my trip to Jordan when booking through Kimkim was my driver, Yahya. I wasn't sure about doing an individual trip to another country. But my driver was great company, he was a good converser.

He talked me through what to expect, how to get the most out of my... read more

Everything was great, the fact that I was able to message back and forth in a "conversation" style on KimKim was very easy going and helped as I was able to request changes as they happened up to the trip.

One of the best things about my trip to Jordan when booking through Kimkim was my driver, Yahya. I wasn't sure about doing an individual trip to another country. But my driver was great company, he was a good converser.

He talked me through what to expect, how to get the most out of my trip, also made recommendations to see things, such as on our way to Dana Village, he knew of a great spot to view the sunset so we were able to catch that. He had great recommendations of places to eat. All in all, he made the trip a much better than what it would have been otherwise

He even brought a Hotspot so I can stay connected on the trip.

I started from Amman to the North, Jerash and Ajloun. These places held ancient and medieval sites of Romans, a complete city, and a Muslim castle.

The next day was Madaba, Karak and Dana village. I really enjoyed Dana village and seeing the 500 year old village. The highlight of the visit was going on a hike with the local bedouin man that has lived in those mountains for more than 60 years.

After that was Aqaba and Dead Sea. Aqaba is a nice city, it was nice to see another bustling city since I left Amman. I enjoyed my stay there next to the sea. The Dead Sea resort I was at for some reason didn't have access to the beach open. Only to their pools, which was a let down.

After that, being back in Amman before my flight back was great. I was able to get some good falafel and shawerma one last time.

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Lena Sluga, local specialist, responded to this review:

Hi Bilal,

Thank you very much for your review, I'll pass it on to Yahya as well :) Glad to hear that you loved the Falafel and Shawerma here also!

Jordan in 5 Days: Amman, Jerash, Mount Nebo, Petra, Wadi Rum, and the Dead Sea · Jordan - Jul 22 - Jul 27, 2018

Traveler: Michelle P. - Local specialist: Lena Sluga

The driver was great, very thoughtful and attentive. Not always punctual at the start of the day, did give us some notice. Throughout the day, perfectly fine. Bilal the day tour guide was very knowledgeable. We saw petra through his enchanting descriptions and with great detail. LENA Was amazing, always there to respond and answer our questions, almost immediately. Seamless travel tailor made.

THANK YOU 😁
Michelle

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Lena Sluga, local specialist, responded to this review:

Hi Michelle, thank you very much for this great feedback, it was my pleasure planning this trip with you! I'm glad that you enjoyed your time here! :)

Jordan in 5 Days: Amman, Jerash, Mount Nebo, Petra, Wadi Rum, and the Dead Sea · Jordan - Jul 22 - Jul 27, 2018

Traveler: Gillian M. - Local specialist: Lena Sluga

We had a great time in Jordan. Lena was very thorough and helpful both prior to the trip and during the trip. She was quick to respond and deal with queries and issues. She made the whole experience seamless. Yahya was a thoughtful and knowledgeable driver whose local knowledge helped us experience and appreciate the history of the area. Petra was unbelievable. Beyond what we were expecting. Bilal was a very knowledgeable Petra guide who has endless amounts of information about the area. We... read more

We had a great time in Jordan. Lena was very thorough and helpful both prior to the trip and during the trip. She was quick to respond and deal with queries and issues. She made the whole experience seamless. Yahya was a thoughtful and knowledgeable driver whose local knowledge helped us experience and appreciate the history of the area. Petra was unbelievable. Beyond what we were expecting. Bilal was a very knowledgeable Petra guide who has endless amounts of information about the area. We had an amazing time and enjoyed learning about Jordan’s place in the world and it’s part in history. The itinerary is fast paced, yet ideal to get the most out of the country in a limited amount of time.

Thank you KimKim, Lena and your local team for making this happen.

Happy Travellers all round,

Gillian and Michelle

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Lena Sluga, local specialist, responded to this review:

Hi Gillian and Michelle,

Thanks a lot for your wonderful review, I'm very happy you enjoyed Jordan! Feel free to come back for longer :)

Greetings from Amman!

Petra from Jerusalem · Jordan - Jun 26 - Jun 28, 2018

Traveler: Michelle B. - Local specialist: Lena Sluga

Lena was helpful and put together a great itinerary for our group of 3, one couple and elderly parent. Make sure you do your own visa research. Our guide Burhan was very knowledgable, accommodating, interesting and helpful. The Dead Sea Spa had a lovely lunch and nice facilities for swimming in the dead sea. Movenpick was a beautiful hotel - A++. Petra was stunning - what an amazing experience. Wadi Rum - 4x4 trip was super cool. The Wadi Rum Luxury Nights camp was pretty good but I recommend... read more

Lena was helpful and put together a great itinerary for our group of 3, one couple and elderly parent. Make sure you do your own visa research. Our guide Burhan was very knowledgable, accommodating, interesting and helpful. The Dead Sea Spa had a lovely lunch and nice facilities for swimming in the dead sea. Movenpick was a beautiful hotel - A++. Petra was stunning - what an amazing experience. Wadi Rum - 4x4 trip was super cool. The Wadi Rum Luxury Nights camp was pretty good but I recommend confirming which tent you are in, request one with a view of the park, Number 29 had a view of another tent and a sand hill.

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Lena Sluga, local specialist, responded to this review:

Hi Michelle, thanks a lot for your review! Also thanks for the update about the Wadi Rum Nights Camp, that's very helpful for me :)

It a culture tours · Jordan - Jun 13 - Jun 26, 2018

Traveler: Samir H. - Local specialist: Lena Sluga

It was amazing specially Lena and Sharif the the tour guide.Highly recommend it.

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Lena Sluga, local specialist, responded to this review:

Thank you for your review, I'm glad that you enjoyed your trip! :)

Highlights of Jordan & Israel: 9 Days · Jordan - May 29 - Jun 6, 2018

Traveler: Regina T. - Local specialist: Lena Sluga

Overall, our trip to Jordan and Israel was great.

Our journey to Jordan was well-taken care by Akram. He led us to many spectacular spots, which were unforgettable. He also shared Jordanian history and culture. The service Akram provided was exceptional.

We were particularly grateful to be arranged to accommodate in the luxury camp in the Wadi Rum Desert. Our camp was so luxurious and beautiful, which was beyond our expectations. The food was good. And our favourite part was hooka-ing under... read more

Overall, our trip to Jordan and Israel was great.

Our journey to Jordan was well-taken care by Akram. He led us to many spectacular spots, which were unforgettable. He also shared Jordanian history and culture. The service Akram provided was exceptional.

We were particularly grateful to be arranged to accommodate in the luxury camp in the Wadi Rum Desert. Our camp was so luxurious and beautiful, which was beyond our expectations. The food was good. And our favourite part was hooka-ing under the starry night in the middle of the desert. This was an experience that we would never forget.

However, there is still room for improvements for hotels we lived in Jordan. While it was true that the rooms are spacious, they were not as clean as we expected. There was little hair on the pillow cover in one of the hotels that we lived which implied that the hotel did not wash their pillow cover for every guest they served. Moreover, Worst of all, our experience in the Dead Sea Spa Hotel was horrible. While they had a good buffet, we were disappointed with the attitude of their staff members. Our room lock was not walking initially and the hotel made a promise that it only took five minutes for them to fix it. However, it eventually took us two to three hours to wait for the response from the hotel, in spite of our repeated and kind request to the hotel to fix the lock. We only had one night in the Dead Sea area and much time was wasted in fixing the lock of our room. What a pity!

Moreover, we were advised to purchase a 2-day Jordan pass. It turned out that we only spent one day in Petra. Perhaps better communication should be made between different parties so as to save us some money.

For our journey in Israel, we are amazed by the choice of hotel, which were so fancy. Also, the group tours are generally good. The tour guides were humorous. Yet, there was one exception, our tour to Bethlehem was poorly arranged. The tour guide looked grumpy all the time. Worse, our tour was conducted in both English and Spanish. Since it was apparent that the tour guide was more proficient in Spanish, I and my friends felt neglected by the tour guide. The queuing arrangement in the church of Bethlehem sucked! People just pushed others, without order and discipline.

Moreover, it will be great if there were fewer 'shopping stops' in those group tours in Israel. Frankly speaking, we were not really interested in shopping and we found those compulsory stays in their assigned shops was quite annoying.

Thank you Lena for all the arrangments, we really appreciate that. Generally speaking, we had a good experience. Yet, there were still minor parts that Lena should take care of to further improve the quality of similar tours later on.

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Lena Sluga, local specialist, responded to this review:

Hi Regina, thanks a lot for your valuable feedback, we really appreciate it, as it helps us to improve in the future! All the best, Lena