Profile photo for Luigi Pasiani
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active 4 hours ago

Luigi Pasiani

I am an entrepreneur with a huge passion for travelling, which was devoted to my holidays for the most part of my life. I experienced the very aspects of being a traveller, and I felt tourism needed a change of approach. Ethical tourism and responsible tourism mean thinking about the consequences of our actions as a company in the tourism business on the environment, local people and local economy.
Some places in the world really benefit from tourism, and for some communities, the tourist trade is the primary source of income and jobs.
Ethical tourism is becoming more important in the tourism industry, with campaigns to raise awareness of the benefits of responsible holiday making and treating the area of the visit with respect.
At The White Rose Guild, ethical tourism means the affirmative answer to the question. “Is that legal?” it’s not enough for us; the right question is: “ Is that ethical?”
We care about the consequences of our business so much that we are cautious about the messages our tour leaders will pass down; We wish that our guests might get home with memories of authentic and genuine Scottish culture.
We strongly believe in low-impact tourism and supporting local communities.
Please check this video to get an idea of what we do:
https://www.youtube.com/watch?v=Ot2PLYCuOF8

What places and activities do you specialize in?

"Our specialisation is Scotland mainland and Isles.
We engage our guests with history, culture and traditions to inform them while enjoying Scotland.
Our skilled historians, storyteller and archaeologists guarantee a very high level of engagement while entertaining.
We offer the exclusive opportunity to have hands-on history and relics
Unconventional visiting path not mainstream
Very high-level attention to details: routes, accommodations, and landscapes will have a matched “fil rouge.”
Access to activities which are exclusive of The White Rose Guild
"

How did you get involved in travel?

"I have been a strategy consultant for multinational companies for over twenty years. At 50 yo I decided I wanted to change my life and Do something I really love. That's how The White Rose Guild was born. I thought it'd be possible to create a business to help preserve Scotland’s history and promote talented craftspeople. The idea of offering small tours, off the beaten track, opportunities to experience a variety of crafts, and feel a real connection to Scotland, away from the crowds and typical tourist attractions, would be the future."

Please share a unique travel experience you will never forget.

"I travelled to Scotland for many years searching for the reason for the strong call I felt about what I call MotherLand. Then, one day I was near Stirling, and I heard about a Bannockburn re-enactment, and I thought. "I am in".
I attended the re-enactment and chatted with representatives of the Clan Macpherson. I mentioned my family links to the name, and they invited me to become a clan member. I was thoroughly excited to be accepted as a clan member and to strengthen my connections to the clan.
I have always been interested in Scottish craft, and I have met many craftsmen and women throughout Scotland, and they have told me some fantastic stories on my visits. I have now built up a network of these people, and I regard them as living history and living culture that is so engaging to experience. The idea behind the White Rose Guild was to give these people a platform and offer travellers the opportunity to enjoy and relive my experiences."

Luigi is part of the following groups: Scotland Travel Agents
Top itineraries and travel advice
Luxury itineraries

Recent trip reviews for Luigi

Scotland - behind the scenes. Using kimkim...
Scotland | Sep 4 - Sep 13, 2023

David
David S.
Slidell, LA | Reviewed on Sep 19, 2023
Scotland - behind the scenes. Using kimkim and @Luigi Pasiani is the only way to travel to any country and get to see things that you would NEVER pick out on your own. Our trip was spectacular. Luigi planned all of the hotels which were all awesome in their own right. The trip plan had more than we could do at our pace so we ended up cancelling some of the events he had scheduled for us and had to catch some at the end of our trip rather than the beginning as planned. Some of the... Read more

Scotland - behind the scenes.

Using kimkim and @Luigi Pasiani is the only way to travel to any country and get to see things that you would NEVER pick out on your own. Our trip was spectacular. Luigi planned all of the hotels which were all awesome in their own right. The trip plan had more than we could do at our pace so we ended up cancelling some of the events he had scheduled for us and had to catch some at the end of our trip rather than the beginning as planned. Some of the most unique people and places were scheduled by Luigi, including a short meeting with a Tartan expert which turned out to be most interesting. Sheep dog trainers in the most remote locations. I will say again, you will not see the real Scotland without the help of people like @Luigi Pasiani and the kimkim team.

Hotel Reviews
The Balmoral Hotel
Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fonab Castle
Pitlochry
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victoria Square
Stirling
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rusacks St Andrews
St Andrews
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kimpton Charlotte Square Hotel, an IHG Hotel
Edinburgh
Authenticity & Character
Location
If you are arriving by car, park on Rose Street and walk to the hotel entrance. They will get your luggage and park your car from there. There is no parking in front of the hotel.
Staff
Cleanliness & Comfort
Activity Reviews
Discover traditional herding
Discover traditional herding
Scotland

Wonderful demonstration on how the sheep, the dogs, and humans interact with each other.

Quality of Experience
Guides, Drivers and Staff
Transport
Drove a rental car to the address, no problem finding the place.
Contemplate the Highland nature
Contemplate the Highland nature
Pitlochry
Quality of Experience
Guides, Drivers and Staff
Transport
Highland chocolate tasting experience.
Highland chocolate tasting experience.
Pitlochry
Quality of Experience
Guides, Drivers and Staff
Transport
David seaplane experience
David seaplane experience
Scotland

If you can make this happen, it is a must for the Scotland experience. The plane uses Lock Lomond to take off and land, but the tour is about 140 miles of the Scotish coastal towns and inlets from the Atlantic ocean. The plane is a Cessna Caravan turbo prop, average altitude 1400'. Trust me, you can see a lot from 1400'.

Quality of Experience
Guides, Drivers and Staff
Transport
Uncover hidden gems of Edinburgh
Uncover hidden gems of Edinburgh
Edinburgh

Great last day to wind down and get ready for the trip home. Shop all the stores on Rose Street and restaraunts are too many to count.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Sep 20, 2023

Dear David,

I wanted to express my sincere gratitude for your lovely online review. Your words filled me with joy and appreciation.
I'm thrilled that you enjoyed your stay and took the time to share your positive experience.

Your review serves as a testament to my commitment to providing exceptional hospitality. It encourages me to strive for excellence continually.
I hope to have the pleasure of hosting you again in the future.

Thank you for choosing me and for being such a wonderful guest.

Warm regards,
Luigi.

The wonder of Scotland, and a trip of a LIFETIME.
Scotland | Aug 13 - Aug 24, 2023

L
Laura C.
Passaic, NJ | Reviewed on Sep 18, 2023
We had an incredible experience and Luigi was a dynamic, passionate and spectacular guide. He had the most remarkable ideas and highlights for us to experience. Some of his unique ideas that we experienced:
1. Meeting Dr. John Sadler (an historian) and walking through ruins learning about them as well as all of Scotland
2. Flyfishing in unspoiled waters with the local Fisherman
3. Oh the STORYTELLER!! Did I mention her? She was just absolutely amazing and we had an incredible visit to a...
Read more

We had an incredible experience and Luigi was a dynamic, passionate and spectacular guide. He had the most remarkable ideas and highlights for us to experience. Some of his unique ideas that we experienced:
1. Meeting Dr. John Sadler (an historian) and walking through ruins learning about them as well as all of Scotland
2. Flyfishing in unspoiled waters with the local Fisherman
3. Oh the STORYTELLER!! Did I mention her? She was just absolutely amazing and we had an incredible visit to a castle with her.
4. High Tea...WE LOVED IT
5. Seeing Edinbugh through and through, with lots of Hidden Gems
6. Visit to an incredible castle and meeting an remarkable heraldry artist
6. We had actually hidden gems all throughout our trip (Including a highland festival!)

Every day Luigi would send us a comprehensive summary of our day that we read each morning to our family which boosted our excitement for what we were going to see and experience. Everyday was unique and special for us.

Luigi was also incredibly accommodating and we worked with us to adjust and modify our schedule when we needed. He was always available, attentive and responsive.
I cannot recommend Luigi enough!

Thank you Luigi of the White Rose Guild for the experience of a lifetime!

Hotel Reviews
Holyrood apartHotel
Edinburgh
Authenticity & Character
Staff
Cleanliness & Comfort
Cuil an Daraich Guest House
Pitlochry
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bed & Breakfast Drum Farm
Denny
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Waterfront
Anstruther
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Get passionate to Scottish history with an Historian
Get passionate to Scottish history with an Historian
Scotland

Incredible day with an incredible historian. If I had more time, we would have spent another day with him. We loved it

Quality of Experience
Guides, Drivers and Staff
Transport
River Tweed Fly Fishing
River Tweed Fly Fishing
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Get fascinated by a  Storyteller's stories
Get fascinated by a Storyteller's stories
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Contemplate the Highland nature
Contemplate the Highland nature
Pitlochry
Quality of Experience
Guides, Drivers and Staff
Transport
Experience the intricate nature of a Heraldry Artist
Experience the intricate nature of a Heraldry Artist
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Admire the majestic falcon
Admire the majestic falcon
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Sep 18, 2023
Dear Laura and Family, I am thrilled to read your fantastic review of your recent trip, and I wanted to take a moment to express my heartfelt gratitude for your kind words and glowing feedback. Your satisfaction and enjoyment are my ultimate goals, and knowing that I was able to provide you with a memorable travel experience brings me immense joy. Your appreciation for the trip itinerary, accommodations, and overall service means the world to me.
I work tirelessly to curate exceptional...
Read more

Dear Laura and Family,

I am thrilled to read your fantastic review of your recent trip, and I wanted to take a moment to express my heartfelt gratitude for your kind words and glowing feedback.

Your satisfaction and enjoyment are my ultimate goals, and knowing that I was able to provide you with a memorable travel experience brings me immense joy.

Your appreciation for the trip itinerary, accommodations, and overall service means the world to me.
I work tirelessly to curate exceptional journeys that cater to my clients' desires, and it's gratifying to hear that I hit the mark for you.

Please know that your feedback inspires me to strive for excellence in crafting unforgettable travel adventures for my guests.

It reinforces our commitment to providing the highest service and attention to detail.

Once again, thank you for choosing me as your travel agency and sharing your wonderful experience with others.

Warmest regards,
Luigi
N.B: I guarantee you that Drum Farm will never host any of my guests, ever.

Luigi was great!! His expertise guided us thr...
Scotland | Aug 4 - Aug 9, 2023

Adri
Adri R.
Canada | Reviewed on Aug 16, 2023

Luigi was great!! His expertise guided us through all the decisions of what we wanted to do and he had incredible patience with our very busy work schedule. He just kept on reminding us to make decisions and stayed patient with us. We really enjoyed working with him. He listened to our needs add to be loved the hotels that he booked. We were guided through the whole process, and he was very responsive with the two small hiccups that we did encounter.

Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Aug 17, 2023

Dear Adri,
We're thrilled to receive your glowing 5-star review of your recent vacation!
Your kind words warm our hearts and validate our dedication to crafting unforgettable experiences.

It was an absolute pleasure curating your journey, and we're overjoyed that it left such a positive impression.

Your satisfaction fuels our passion to continue delivering exceptional adventures.
Thank you for choosing us, and we can't wait to welcome you back for more extraordinary memories.

My family had a wonderful 2 week excursion in...
Scotland | Jul 22 - Aug 5, 2023

L
Lance B.
University Place, WA | Reviewed on Aug 13, 2023
My family had a wonderful 2 week excursion in Scotland with the help of Luigi. We had a once in a life time visit through some of the most amazing locations in Scotland. Not only did we see some of the very well know tourist attraction, but we also visited many of the local "off the beaten path" villages in Scotland. My family always enjoyed more nature oriented excursions rather than big city tours. With Luigi's help, our itinerary included shepherding, falconry, fishing on the Tweed,... Read more

My family had a wonderful 2 week excursion in Scotland with the help of Luigi. We had a once in a life time visit through some of the most amazing locations in Scotland. Not only did we see some of the very well know tourist attraction, but we also visited many of the local "off the beaten path" villages in Scotland. My family always enjoyed more nature oriented excursions rather than big city tours. With Luigi's help, our itinerary included shepherding, falconry, fishing on the Tweed, and lots of hiking.

From the start to the end of the planning process, Luigi was always informative, attentive and prompt. He listened and understood what we wanted for our vacation. There were over 50+ messages exchanges between us before the itinerary was finalized. one week before departure date, Luigi had a Zoom meeting with us to go through the entire itinerary in detail so we were clear on our vacation. Every morning of our vacation, we received a detailed email synopsis of our upcoming activities. The emails included fascinating historical details relevant to the site we would visit. My husband and I really appreciated his attention to details. Luigi made us feel like we were his only client and he was always available for us 24/7.

This is our 3rd international excursion with KimKim. We are so pleased that Luigi is there to help us navigate through our planning. We can't thank Luigi enough for everything he did.

Activity Reviews
Discover traditional herding
Discover traditional herding
Scotland

there is nothing like watching the close working relationship between a dog and the shepherd. We had the most amazing time with our host. After the demonstration, we got to play with all of the border collies for about an hour. Even my most apathetic teenager had a huge grin on his face.

Quality of Experience
Guides, Drivers and Staff
Highland chocolate tasting experience.
Highland chocolate tasting experience.
Pitlochry

OMG...these were the most decadent chocolate I have ever had. Never knew chocolate could be that amazing!!

Quality of Experience
Guides, Drivers and Staff
Get passionate to Scottish history with an Historian
Get passionate to Scottish history with an Historian
Scotland

John and his partner certainly did not disappoint. We were suppose to have a 2 hour guided tour with John through Stirling Castle. But he has so much information to offer that the 2 hours turned quickly into 4 hours. If you are a history buff, John is the person for you.

Quality of Experience
Guides, Drivers and Staff
River Tweed Fly Fishing
River Tweed Fly Fishing
Scotland

Martin and Jamie were the most laid back guides. even though we did not catch anything, they were gracious hosts. we really enjoyed the beautiful and quiet location. We now can check off Tweed river on our list of top fishing locations.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Aug 14, 2023
Dear Linda and Family, A hearty cheers and a big virtual high-five to you for embarking on a fantastic journey with us! We're thrilled that you chose us to participate in your adventure. Your trust in us means the world, and we're over the moon to hear that you had a fantastic time. It's travellers like you who make what we do truly special.
We hope you've gathered unforgettable memories, soaked in new experiences, and found moments that'll bring you a smile for years.
Remember, our team... Read more

Dear Linda and Family,

A hearty cheers and a big virtual high-five to you for embarking on a fantastic journey with us! We're thrilled that you chose us to participate in your adventure.

Your trust in us means the world, and we're over the moon to hear that you had a fantastic time. It's travellers like you who make what we do truly special.
We hope you've gathered unforgettable memories, soaked in new experiences, and found moments that'll bring you a smile for years.

Remember, our team is like a trusty compass whenever you're ready for your next escapade.

Don't hesitate to reach out, whether it's for another thrilling expedition or just a friendly chat about your travels.

Safe journeys and countless more tales ahead!

Warmest regards.

L.

Great experience!
Scotland | Jul 11 - Jul 16, 2023

Nora
Nora M.
Somerville, MA | Reviewed on Jul 22, 2023
I had a very positive experience booking through Kimkim and working with Luigi! He was very prompt in his responses, which was great given I was working in a time crunch and relatively last minute to book the trip. We were able to work together to put together and book a trip within a matter of days. Luigi was also very mindful of the needs of our party (couple in their 70s) in the activities he recommended and was regularly in touch once the trip started (e.g., to confirm transports, forward... Read more

I had a very positive experience booking through Kimkim and working with Luigi! He was very prompt in his responses, which was great given I was working in a time crunch and relatively last minute to book the trip. We were able to work together to put together and book a trip within a matter of days. Luigi was also very mindful of the needs of our party (couple in their 70s) in the activities he recommended and was regularly in touch once the trip started (e.g., to confirm transports, forward tickets to guides, etc.) He recommended a great tour guide as well! I definitely recommend working with Luigi! My only advice is to have a good sense of your priorities before booking, because while Luigi recommended some great hotels, a couple weren’t close to the activities our party wanted to do, so we opted for less fancy (though still great) hotels that were closer to our desired activities. To Luigi’s credit, he was happy to switch up the itinerary and include the hotels we ultimately wanted to go with. Enjoy your travels!

Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Jul 23, 2023

Dear Nora

I want to express our heartfelt gratitude for your kind and positive review!

Your feedback means the world to us, and we are delighted that you had such a wonderful experience with us.

Your praise regarding our trip plan motivates us to strive for excellence and provide the best possible experience for our valued guests.

Thank you again for sharing your experience with others and for choosing us as part of your journey.
We hope to welcome you back soon and create even more magical moments together!

Warmest regards,
Luigi.

Scotland scenery, history, and GOLF!!
Scotland | Jun 26 - Jul 14, 2023

Joseph
Joseph K.
Alexandria, MN | Reviewed on Jul 15, 2023
Planned an amazing trip where the days we played golf our wife’s had wonderful options. Hotels, tours, travel routes second to none. Communicated daily with us. If questions arose responded quickly, with knowledgeable answers. Hotels unbelievable. Suggested numerous local spots that gave you that local charm. Did an AMAZING job. We will use him again!! Read more

Planned an amazing trip where the days we played golf our wife’s had wonderful options. Hotels, tours, travel routes second to none. Communicated daily with us. If questions arose responded quickly, with knowledgeable answers. Hotels unbelievable. Suggested numerous local spots that gave you that local charm. Did an AMAZING job. We will use him again!!

Hotel Reviews
Royal Golf Hotel
Dornoch

Slightly dated. Can be noisy depending on room. No lift. Dining room BEAUTIFUL, overlooks golf course. Food amazing!!

Authenticity & Character
Old classy place!!
Location
Amazing. 50 ft to golf course!
Staff
Great staff, well welcoming and helpful.
Cleanliness & Comfort
Clean!!
Ness Walk
Inverness

Amazing place and amazing staff. Food unbelievable.

Authenticity & Character
On the river.
Location
Great place. Great staff.
Staff
5 star!! Friendly, knowledgeable and helpful.
Cleanliness & Comfort
Immaculate
Atholl Palace Hotel
Pitlochry

Great place. Great bar entertainment!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rufflets St Andrews
St. Andrews

Beautiful place. Great staff. Amazing gardens.

Authenticity & Character
Location
If you like being in the country.
Staff
Great staff
Cleanliness & Comfort
Nevis Bank Inn
Fort William

Nice place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Hotel Portree
Portree

Nice place.

Authenticity & Character
Location
Parking can be a hassle.
Staff
Cleanliness & Comfort
Hampton by Hilton Edinburgh Airport
Edinburgh
Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Jul 16, 2023
Dear Joseph and Leo,
Thank you for your incredibly kind and positive review of your recent vacation experience with us.
Your praise and appreciation have brightened our day and reaffirmed our commitment to delivering exceptional service. We are thrilled that your well-organized vacation exceeded your expectations. Your satisfaction is our ultimate reward, and we take immense pride in creating memorable experiences. Your feedback motivates us to continue striving for excellence, and we... Read more

Dear Joseph and Leo,
Thank you for your incredibly kind and positive review of your recent vacation experience with us.

Your praise and appreciation have brightened our day and reaffirmed our commitment to delivering exceptional service.

We are thrilled that your well-organized vacation exceeded your expectations.

Your satisfaction is our ultimate reward, and we take immense pride in creating memorable experiences.

Your feedback motivates us to continue striving for excellence, and we will share your kind words with our dedicated team.

Thank you for choosing Kimkim as your vacation provider, and we hope to serve you again in the future.

Warmest regards.
L.

Luigi was responsive, nice, organized, patien...
Scotland | May 16 - May 27, 2023

E
Elizabeth C.
Salida, CO | Reviewed on Jun 22, 2023

Luigi was responsive, nice, organized, patient and well-informed. Thanks for hooking us up with such a great local expert.

Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Jun 23, 2023
Dear Elizabeth, I sincerely appreciate your positive travel review and your choosing my trip plan. The differences among travellers continue to fascinate us. Your unique background and perspectives enriched your travel experience. I curated your itinerary with these differences in mind, ensuring it aligned with your preferences. I understand that each traveller seeks distinct experiences, and I aimed to provide a fulfilling journey that celebrates individuality. Sometimes, travel... Read more

Dear Elizabeth,

I sincerely appreciate your positive travel review and your choosing my trip plan.

The differences among travellers continue to fascinate us.

Your unique background and perspectives enriched your travel experience.

I curated your itinerary with these differences in mind, ensuring it aligned with your preferences.

I understand that each traveller seeks distinct experiences, and I aimed to provide a fulfilling journey that celebrates individuality.

Sometimes, travel has the power to bridge sociological gaps, fostering understanding and unity.

Your presence contributed to the diverse tapestry of global travel experiences.
I'm grateful for the opportunity to be part of your engaging adventure.

Thank you for entrusting us with your travel plans.

Warm regards,
Luigi.

We really enjoyed the sheep dog demonstration...
Scotland | May 17 - May 27, 2023

D
Debra S.
Potomac, MD | Reviewed on Jun 06, 2023
We really enjoyed the sheep dog demonstration and Lindsey, the storyteller and historian at Blair Castle. The Highland Safari was very informative and enjoyable.
We appreciated Luigi’s trip details, but there was some confusion in our trip plans at the beginning. Considering his circumstances, he was very responsive, but it is unfortunate that Kimkim did not have a backup in Scotland when he was dealing with a most difficult family emergency. Nonetheless, he always responded immediately to...
Read more

We really enjoyed the sheep dog demonstration and Lindsey, the storyteller and historian at Blair Castle. The Highland Safari was very informative and enjoyable.
We appreciated Luigi’s trip details, but there was some confusion in our trip plans at the beginning. Considering his circumstances, he was very responsive, but it is unfortunate that Kimkim did not have a backup in Scotland when he was dealing with a most difficult family emergency. Nonetheless, he always responded immediately to our questions.

Hotel Reviews
Ben Nevis Hotel & Leisure Club
Fort William, Inverness-shire

Old, worn furnishings. Even the supposed refurbished room looked tired. We were right over the front door and parking lot and had a lot of noise. The front desk said the room had not been paid for until we showed our receipt. No hot water in the bathroom. We do not suggest that you book this hotel for other guests in the future. We knew this hotel would not be perfect, but we didn’t know how imperfect it would be. Zachary, in the restaurant, was the only highlight of the hotel. Excellent!

Palace Hotel & Spa - Best Western Inverness
Inverness

The room, location, and staff were all excellent. We had a beautiful view of the river and castle. The staff were so friendly and helpful. Good breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The furnishings were beautiful. The chairs in front of the windows were a very nice touch.
Activity Reviews
Get passionate to Scottish history with an Historian
Get passionate to Scottish history with an Historian
Scotland
Quality of Experience
Guides, Drivers and Staff
Discover traditional herding
Discover traditional herding
Scotland
Quality of Experience
Guides, Drivers and Staff
Get fascinated by a  Storyteller's stories
Get fascinated by a Storyteller's stories
Scotland
Quality of Experience
Guides, Drivers and Staff
Contemplate the Highland nature
Contemplate the Highland nature
Pitlochry
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Jun 12, 2023
Dear Art and Debbie, I want to express my heartfelt thanks for your wonderful review. I am incredibly grateful for your patience with my brief responses when I was organizing my father's funeral. Dealing with my emotions was challenging, and having kind and patient guests like you was truly appreciated. I also apologize for the inconvenience you experienced with the Kimkim application. I understand it can be confusing, especially when you contacted me during my family situation. I did not... Read more

Dear Art and Debbie,

I want to express my heartfelt thanks for your wonderful review. I am incredibly grateful for your patience with my brief responses when I was organizing my father's funeral. Dealing with my emotions was challenging, and having kind and patient guests like you was truly appreciated.

I also apologize for the inconvenience you experienced with the Kimkim application. I understand it can be confusing, especially when you contacted me during my family situation. I did not fully comprehend your concerns about the car drop-off, but I assure you that the Kimkim confirmation database stated a 7:00 PM drop-off time with an hour tolerance.

Regarding the Ben Nevis hotel, I acknowledge that upgrading to a higher tier of comfort might be better for your needs next time. I understand that everyone has different standards of comfort.

As a self-driving tour, guests are expected to be self-sufficient in managing their own experience. Therefore, on-location support may not be necessary as guests are usually in touch with specialists.

I am delighted that you enjoyed your experience in our country and thank you once again for your positive feedback.

Best regards,
L.

There is so much good to write about that mad...
Scotland | May 8 - May 18, 2023

A
Armand B.
Santa Rosa, CA | Reviewed on May 26, 2023
There is so much good to write about that made our trip to Scotland a really fun adventure. We appreciated so much the easy to navigate planning process that allowed so much personalization of what we wanted to see and experience.
Our suggestions would be to include some sort of up front notice of the distance to travel from chosen hotels to the town/city or destination being visited. What we were unaware of was how far some of our expeditions were from our hotels. We ended up needing...
Read more

There is so much good to write about that made our trip to Scotland a really fun adventure. We appreciated so much the easy to navigate planning process that allowed so much personalization of what we wanted to see and experience.
Our suggestions would be to include some sort of up front notice of the distance to travel from chosen hotels to the town/city or destination being visited. What we were unaware of was how far some of our expeditions were from our hotels. We ended up needing to miss two such days since there was so much travel involved. We would have made different choices on those days to save travel time.
We had a personal driver/guide for two days. It was well worth the extra cost involved to sit back and enjoy as well as spend this time with a local resident and get to know the area from his perspective.
Aside from one meal at a hotel, the food was all top notch. Scotland should take pride in their quality of food and how it's prepared and presented.
We will look to Kim Kim planning again when we are planning our next vacation adventure.

Hotel Reviews
Tigerlily
Edinburgh

A great location within Edinburgh to use as a place to eat, rest up. The overall décor was quite exotic. The hotel was very clean and well staffed. The restaurant was quite good and the breakfast service is a nice feature.

Authenticity & Character
Location
Easy access to public transportation and walkable to want to see parts of the city
Staff
Cleanliness & Comfort
Isle of Eriska Hotel and Spa
Oban

a hard to find location, but so worth the travel. A beautiful building set on an island. Amazingly quiet and restful. We did not stay in the main building, but one of the remote cabins. I would rate this as the most unique part of our trip. The staff were so helpful and made us feel welcome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Double Tree By Hilton
Ingliston,

A total surprise being located near the airport. We could walk from our hotel to the tram that connects to Edinburgh. This allowed us an extra day to get back to the city for additional exploration.

Authenticity & Character
A nice, American style hotel
Location
Staff
Cleanliness & Comfort
Activity Review
Jacobite Steam train
Jacobite Steam train
Fort William

The train was comfortable. The ride was a bit simplistic. It was difficult to fill in two hours in the town of Mallig.

Quality of Experience
Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Jun 02, 2023

Dear Armand,

I wanted to reach out and express my sincerest gratitude for your incredible review of the trip I organized. Your words filled me with joy and appreciation. I'm thrilled to know that you had a wonderful experience. Your feedback is invaluable, and I assure you that I will carefully consider your comments to improve and provide even better trips in the future continuously. Thank you again for your kind words and for joining our journey. Your support means the world to me!

Warmest regards,
Luigi

We were very pleased with all the aspects of our trip to the Outer Hebrides and Edinburgh/
Scotland | Apr 30 - May 12, 2023

Sarah
Sarah B.
Marlborough, MA | Reviewed on May 13, 2023
We were very pleased with all the aspects of our trip. I think it’s important to realize the smaller hotels have lots of history and sometime interesting room set ups, but everything works and the breakfast included feature is a real plus as the Scots put on a feast that sets you up for the day. We did not use a guide, but we hired local taxi drivers on three occasions that took us around Lewis, Harris, Skye,, and From Fort William back to Edinburg. Each had lots to tell us and teach us about... Read more

We were very pleased with all the aspects of our trip. I think it’s important to realize the smaller hotels have lots of history and sometime interesting room set ups, but everything works and the breakfast included feature is a real plus as the Scots put on a feast that sets you up for the day. We did not use a guide, but we hired local taxi drivers on three occasions that took us around Lewis, Harris, Skye,, and From Fort William back to Edinburg. Each had lots to tell us and teach us about the places we were. It was nice some days to go slow and stay on our own timeframe, hike, eat light and explore the local town.
The Edinburg B&B had a broken elevator and a story they were waiting for a part but I think that’s a long way out, but we found young men to haul our bags. Broadway House on Lewis is a gem, food , view, accommodations, proprietors. HEB360 local guide A+. RAASAY Distillery and the island itself a highlight. We got a taxi driver from Portree to go over on the ferry with his car and drive us all around the island before checking in…totally a must to do. The Distillery, like so many places, is waiting for more waitstaff to appear for the summer after college gets out. They are a small distillery working on how they want to grow, and share dining days with the inn next door.Lovely hikes there and an amazing view back at Skye. Garrison Hotel in Fort William is also a gem, Small rooms but we had every single thing thought out to be comfortable and charming staff. NEVIS Taxi a real find too, who took us to Edinburg. Hotel Du Vin a bit gloomy lobby and room but spacious and food , staff wonderful and a great location. A last stop before the airport. Security and check in for Edinburg airport , under a lot of construction can take more time than you think so give yourself a bit extra. Luigi from KIM KIM made it all . The plus is having everything paid for, the ability to edit a trip with your own preferences with someone who knows the area. A MUST is to book restaurants AHEAD of time. Everyone is short staffed and Skye in particular was difficult so were were glad we booked ahead as many other tourists ate from the grocery store shelves! We took ferries and taxis and planes.
The hospitality and the humor of the Scots is just wonderful.

Hotel Reviews
B+B Edinburgh
Edinburgh

Comfortable Beds, Charming Library on second floor. A busy place. Elevator broken so ask for help. Breakfast generous. A good practical stopping place. Our room was on lower level. Could use better reading lights.

Authenticity & Character
A basic old world hotel. Fix elevator, better lighting in Bar and Bedroom
Location
Near more restaurants
Staff
Friendly, it was a busy place
Cleanliness & Comfort
Lighting, water a bit hotter
Broad Bay House
Back

The view is spectacular, the decor is comfortable bright, the rooms are delightful, the proprietors cook, serve check in to see how you are, converse with care and animation. It is right on the sea, sheep on the lawn, a beach to walk on. By far one of the best places to “be”.

Authenticity & Character
It was designed to be a Band B so outfitted in a modern yet seaside way,
Location
The sea, the view, the light
Staff
Great care, conversations, quiet, and food
Cleanliness & Comfort
Spotless, very comfortable, private
Harris Hotel
Tarbert

Old English is hotel with friendly staff, a basic dining room and a pizza (excellent)pub attached right near the ferry which is a plus, A small quiet town with a few cute shops, Harris Tweed, a craft show. Located in Tarbert before glorious beaches on Harris its a wonderful old fashioned place owned by a brother and sister intent on keeping the best of the old and adding on to it.

Authenticity & Character
Great old pub in premises, small but charming and loaded with different whiskey distillers
Location
A great spot at the bottom of Harris.
Staff
Friendly helpful fun to talk to
Cleanliness & Comfort
Very clean, spacious rooms and great tub
The Royal Hotel Portree
Portree

This is a basic hotel but with spacious rooms and a good location. Good solid breakfast. Handles a lot of vacationers. On the Main Street and the room was at street level but the town goes silent early. Reservations are a must and there are a number of good restaurants. If you want more charm there are places within a short walk on the harbor but if you want to be central and walk the town for a short stay this served us very well. A local advised us not to enter the pub attached so we did not.

Authenticity & Character
Really just freshen lighting and decor a bit but my sense is this is a high traffic hotel. An old town inn.
Location
Central to town shops and the nearby trails
Staff
Friendly locals
Cleanliness & Comfort
Very clean, a bit tired looking but truly clean
The Garrison
Fort William

Such a fun place to stay. Clever small rooms efficiently done, colorful functional. Check in was in the bar with very happy and fun staff. At the end of a pedestrian street, quiet. After some of the more interesting and rustic places we stayed this was a pleasant surprise. Breakfast was delicious, fresh juice, cooked to order,

Authenticity & Character
Apparently a retrofitted prison so attractively done
Location
Center of Fort William and restaurants
Staff
Young, fun, professional. Ran the bar, cooked breakfast, cheerful.
Cleanliness & Comfort
Up to date bathroom fittings, hairs dryers, very clean, good reading lights. Small but functional
Hotel du Vin & Bistro Edinburgh
Edinburgh

Big old building near the modern Scottish Museum and University of Edinburgh. We were given a large room that had an old long tub to relax in, a sitting area and large bed. Very comfortable and nice to spread out in after two weeks on the road. The lobby and terrace area are a bit shabby but the lounge was comfortable as was the room. The lighting was a bit dark. The restuarant was wonderful and very interesting space. Staff bent over backwards.

Authenticity & Character
True old gracious place, even if entrance a bit gloomy
Location
Nothing and a bit away from the Royal Mile but walkable
Staff
Very considerate and interested in helping
Cleanliness & Comfort
No, just a good standard
Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on May 17, 2023
Dear Sarah, I hope this message finds you well. I wanted to personally reach out and extend my sincere gratitude for the glowing review you recently left regarding the trip we organized for you. Your kind words have brought immense joy and pride to our entire team. We are truly delighted to hear that your experience left you with fond memories. Your satisfaction and enjoyment are our top priorities, and it is incredibly rewarding to know that we were successful in creating a memorable and... Read more

Dear Sarah,

I hope this message finds you well. I wanted to personally reach out and extend my sincere gratitude for the glowing review you recently left regarding the trip we organized for you. Your kind words have brought immense joy and pride to our entire team.

We are truly delighted to hear that your experience left you with fond memories. Your satisfaction and enjoyment are our top priorities, and it is incredibly rewarding to know that we were successful in creating a memorable and remarkable trip for you.

We take great pride in our meticulous planning and attention to detail, and your acknowledgment of our efforts is truly appreciated. It is our goal to ensure that every aspect of the trip, from the itinerary to the accommodations and the activities, meets and surpasses the expectations of our valued travelers.

Once again, thank you for taking the time to share your positive experience. Your feedback not only motivates us to continue delivering exceptional service but also helps us understand how we can further improve our offerings. We are grateful for the opportunity to have been a part of your journey, and we sincerely hope to welcome you back for more unforgettable adventures in the future.

Warmest regards,
Luigi
The White Rose Guild