Scotland Travel Agents

Kimkim has selected the best Scotland travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Scotland who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Scotland
Chat with a local specialist who can help organize your trip.

Kateryna Garkavenko

(70 reviews)
Scotland Travel Agent based in London
Kateryna specializes in: History, Culture, Romantic, Gastro Tours
Recent traveler reviews for Kateryna:
"Kateryna, our agent, was wonderful, she took the time to learn about my wife and my needs/expectations and devised our once in a lifetime trip." - by Garth, May 24, 2026 · see review
"Kateryna was a great planner and checked off our list of things to do in London, Bath, the Cotswolds and Oxford." - by Richard, May 20, 2026 · see review
"First time to London and Dublin and Kateryna put together a wonderful trip for my wife and me, and our son and daughter-in-law." - by Andrew, May 8, 2026 · see review

Jane Davey

(69 reviews)
Scotland Travel Agent based in United Kingdom
Jane specializes in: walking,cycling,skiing,mountainbiking
Recent traveler reviews for Jane:
"Jane and Gabrella pieced together an impressive itenerary." - by Rae, May 25, 2026 · see review
"We have previously booked a trip with Jane and the people at Kim Kim to Scotland." - by Ray, May 4, 2026 · see review
"Jane and her team had everything laid out extremely well." - by Donna, May 1, 2026 · see review

Aleksandra Sheb

(60 reviews)
Scotland Travel Agent based in England
Aleksandra specializes in: Adventure, history, green tourism, extreme activity tours, local cuisine
Recent traveler reviews for Aleksandra:
"Aleksandra did a wonderful job of planning the tour." - by Wendy, May 17, 2026 · see review
"Aleksandra was amazing!" - by Sheri, May 16, 2026 · see review
"A huge thank you to Aleksandra, who did an outstanding job organizing our trip." - by Tammy, Apr 20, 2026 · see review

Stephen Molloy

(50 reviews)
Scotland Travel Agent based in Dorset and Lyon
Stephen specializes in: Luxury, high-end travel, active travel (cycling) bespoke trips, new mobility
Recent traveler reviews for Stephen:
"Stephen planned a truly beautiful journey from the moment we landed in Edinburgh until our plane took off nine days later." - by Amy, May 6, 2026 · see review
"Stephen you kept us busy and entertained." - by John, Oct 7, 2025 · see review
"We were contacted by Stephen Malloy in April 1, 2025 and began planning our Ireland Vacation." - by patti, Sep 26, 2025 · see review

Claire Monfray

(39 reviews)
Scotland Travel Agent based in Lyon
Claire specializes in: Ireland!
Recent traveler reviews for Claire:
"Claire was a great resource and helped us create an itinerary that allowed us to enjoy the beautiful surroundings of each of our stops and take advantage of the curated experiences available to us." - by Terri, May 13, 2026 · see review
"It was well planned and we felt supported by our travel agent Claire when we had questions." - by Thomas, Apr 30, 2026 · see review
"Claire was the absolute best with planning our trip." - by Vatsal, Nov 15, 2025 · see review

Tetiana Smal

(26 reviews)
Scotland Travel Agent based in London
Tetiana specializes in: Cultural trips, city discovery, family or couples trips, unique experiences
Recent traveler reviews for Tetiana:
"Thank you so much for making our trip so memorable, Tetiana!" - by julie, May 27, 2026 · see review
"Tetiana planned us the most wonderful trip." - by Linda, May 14, 2026 · see review
"Tetiana was only a phone call away and was able to direct and assist us with ANY and ALL aspects of our journey." - by Sara, May 10, 2026 · see review

Svetlana Frolova

(21 reviews)
Scotland Travel Agent based in Ireland
Svetlana specializes in: Bespoke Tours, Self-drive Tours, Local Cuisine, Cultural adventures
Recent traveler reviews for Svetlana:
"Svetlana was our travel agent and did an amazing job with the itinerary." - by Nathan, Apr 16, 2026 · see review
"Thank you so much Svetlana for this amazing trip." - by Leslie, Sep 24, 2025 · see review
"Svetlana, my family and I would like to thank you for sharing your wonderful country with us and planning an amazing journey we will never forget." - by Connie, Aug 10, 2025 · see review

William Armstrong

(19 reviews)
Scotland Travel Agent based in UK
William specializes in: self-guided hiking, self-guided cycling, guided hiking, city breaks, road trips
Recent traveler reviews for William:
"KimKim, William, Stephen and the whole staff were excellent." - by Maria, Aug 26, 2023 · see review
"When I started to plan a trip for me and my fiancé to London and Paris the thought was so daunting, however, Stephen and William at Kimkim made the whole experience so easy and stress free!" - by Kaitlyn, Aug 24, 2023 · see review
"We travelled to Inverness, Orkney, Shetland, Glasgow, Edinburgh, Isle of Skye, and Fort William." - by Michael, Oct 22, 2022 · see review

Justine Stewart

(19 reviews)
Scotland Travel Agent based in England/France
Justine specializes in: England, France, Scotland, Ireland
Recent traveler reviews for Justine:
"Justine set us up with two fabulous walking tours (thanks Guy and Gareth) and the best hotels!" - by CAG, Jul 6, 2025 · see review
"Justine was a delight to work with." - by Krystle, Apr 21, 2025 · see review
"Fantastic trip, couldn't have done it without KimKim, and Justine and Fanny were terrific!" - by Barret, Jul 15, 2024 · see review

Alex Rawson

(18 reviews)
Scotland Travel Agent based in Wales
Alex specializes in: Specialized in genuine, authentic experiences around the UK & Ireland. Tailored approach to curate itineraries with a specific focus on: Landscapes, Nature, History, Heritage & Culture.
Recent traveler reviews for Alex:
"Alex did an exceptional job planning the trip." - by Pamela, Jun 30, 2025 · see review
"All in all, Routescape/ KimKim was a great company to work with, and Alex and Nic did fantastic work." - by Tom, May 19, 2025 · see review
"Alex and Kim – our time in Ireland was wonderful." - by James, May 6, 2025 · see review

Cathy Geoffroy

(15 reviews)
Scotland Travel Agent based in Dordogne
Recent traveler reviews for Cathy:
"(Cathy did a great job arranging all of our transportation needs!" - by Kimberly, May 22, 2026 · see review
"Cathy was in total contact with us the entire time before we left." - by Laura, Apr 19, 2026 · see review
"For our honeymoon, Cathy planned us a trip to Scotland through Glasgow, Oban, Inverness, Isle of Skye, and Edinburgh." - by Bee, Apr 15, 2026 · see review

Marianna Leccese

(13 reviews)
Scotland Travel Agent based in Nice
Recent traveler reviews for Marianna:
"our advisor Marianna was absolutely fantastic!" - by Lori, Jul 28, 2025 · see review
"We worked with Marianna for months planning our trip to Europe." - by Tina, Apr 6, 2025 · see review
"From the beginning stages of planning my trip and explaining to Marianna what I wanted to do and see, I was impressed with the level of care and attention she gave to helping create the greatest experience." - by Jeremy, Oct 28, 2024 · see review

Pauline Mathieu

(12 reviews)
Scotland Travel Agent based in UK & France
Recent traveler reviews for Pauline:
"Hearing about KimKim from my sister-in-law we contacted them and them and Pauline was our personal agent and advocate!" - by LeeAnne, Nov 3, 2025 · see review
"Pauline was wonderful!" - by Sonya, Oct 28, 2025 · see review
"Pauline was awesome !" - by rhonda, Oct 14, 2025 · see review

Salomé Deroyer

(11 reviews)
Scotland Travel Agent based in Lyon
Hi! My name is Salomé and I am glad to be the one to help you plan your dream holidays! I was born in Normandy, France and was able to travel through different countries in Europe and also in the USA. I am always eager to discover new cultures, new places, and most of all, meeting new... read more
Salomé's Favorite Itineraries:

Rachel Long

(9 reviews)
Scotland Travel Agent based in Wales
Rachel specializes in: Genuine, authentic experiences around the UK, Ireland and France. Tailored approach with a specific focus on: Landscapes, Nature, History, Heritage & Culture.
Recent traveler reviews for Rachel:
"Had a fantastic time experiencing beautiful Snowdonia National Park and coastal Wales, which we could not have done without the expertise of our specialist Rachel." - by Diane, Apr 19, 2026 · see review
"We just returned from an incredible 11-day journey throughout the United Kingdom, planned by our KimKim agent Rachel." - by Anne, Mar 26, 2026 · see review
"Rachel was a delight to work with in planning our trip." - by Catherine, Jul 25, 2025 · see review

Eleanor Whitticombe

(8 reviews)
Scotland Travel Agent based in Pembrokeshire, Wales
Eleanor specializes in: Outdoors, History, Heritage, Culture, Food & Wine, Family Travel.
Recent traveler reviews for Eleanor:
"We had a wonderful family trip to Ireland, guided by Eleanor." - by Renee, Jul 19, 2025 · see review
"The food was excellent and the stadium was beautiful - now if only Tottenham would have played better :( Many thanks to Eleanor for planning our dream vacation." - by Kate, Jan 13, 2023 · see review
"Eleanor made all the arrangements for our travel." - by Judith, Sep 26, 2022 · see review

Wolfgang Lolies

(7 reviews)
Scotland Travel Agent based in Ireland
Wolfgang specializes in: Bespoke Itineraries, Family Vacations, Individual Travel, Culinary Travel
Recent traveler reviews for Wolfgang:
"We had a long list of places we hoped to see and things we hoped to do for the itinerary, and a complex configuration of folks, room needs, and accessibility for our group, but nothing seemed to faze our extraordinary trip planner, Wolfgang." - by Diana, Sep 25, 2024 · see review
"Wolfgang did a great job planning our trip and adjusting with our wants." - by Nicki, Aug 18, 2024 · see review
"Wolfgang was incredibly responsive throughout our trip." - by Jeffrey, Jun 8, 2024 · see review

Liam McGirr

(2 reviews)
Scotland Travel Agent based in Lyon
Born in Spain but raised between Ireland, the UK and Spain, I grew up surrounded by different cultures, landscapes and ways of life. This multicultural background naturally shaped my curiosity for people and authentic travel experiences. I know Ireland, the UK and Spain deeply from local... read more

Sophie Bonaque

(2 reviews)
Scotland Travel Agent based in Lyon, France
Sophie specializes in: France, UK,
Hi, I’m Sophie and I look forward to creating your next adventure! Born and raised near Lyon, I’ve always been in love with travelling. I spent most of my studies moving around in different areas of my beloved France. But my taste for adventures then took me to live under the beautiful and... read more

Méadhbh Byrne

(1 review)
Scotland Travel Agent based in Ireland
Méadhbh specializes in: Flexible tailor made travel, unique experiences
I have spent many years travelling the world and it is something that I love to do. I currently specialise in trips to Ireland, Scotland, Wales and England and love nothing more than planning the perfect trip. For me, travel is all about the experiences and the memories that we make. read more

Trip Reviews for Scotland

The latest reviews by travelers who booked their trip on kimkim
4.7
Based on 217 ratings

First time Kimkim client; expectations were exceeded!
Scotland | May 6 - May 23, 2026

Rae
Rae M.
Seattle, WA | Reviewed on May 25, 2026
Jane and Gabrella pieced together an impressive itenerary. Rather than visiting normal sites, we threw them a curve requesting to leave the beaten path so we could stay in castles and see lands our ancestors once owned. But of course, we also wanted to see all the major sites. They pulled it off with remarkable brilliance. The accommodations were tailored to mesh with our historical agenda and the hosts were amazing, yet the locations were conveniently close to venues and tour meeting... Read more

Jane and Gabrella pieced together an impressive itenerary. Rather than visiting normal sites, we threw them a curve requesting to leave the beaten path so we could stay in castles and see lands our ancestors once owned. But of course, we also wanted to see all the major sites. They pulled it off with remarkable brilliance. The accommodations were tailored to mesh with our historical agenda and the hosts were amazing, yet the locations were conveniently close to venues and tour meeting points. They selected such great tour companies, we quickly learned to expect above average guides. Of some 20 plus guides and drivers we only had two I would classify as adequate, the rest were exceptional.

Highlights were so numerous it's difficult not to mention them all. Definitely staying the the Tullock Castle which had been in the family from the 1500s to the 1700s was near the top, finding ancestral inscriptions in the Tower of London is something we will never forget, and expecting to see the changing of the guards but being treated instead to many 100s of soldiers, guards, musicians, and mounted horsemen all in uniform rehearsing for the King's birthday was particularly momentous. Those were all great experiences but as for actual sites, Clava Cairns, Culloden, everything in York, Stirling Castle, and the American Cemetery at Normandy were probably at the top of the list.

Hotel Review
Tulloch Castle Hotel ‘A Bespoke Hotel’
Dingwall

While not huge like King's castles, or as grand as Duke and Earl's castles it was genuine and authentic, more like a baron's castle. The hosts were welcoming and the chef was remarkable. We were treated to the best meal we had on the entire trip there. Besides the restaurant, there is a separate bar which has a different menu. Our room had a four poster bed and a large, very modern private bathroom. I would caution you to read the room descriptions carefully as you can stay in everything from servants quarters, which are very small, to a grand two bedroom suite. This is one hotel where you will get what you pay for. There is a small family museum on premises which remains locked, but you can get a key if you are interested. I highly recommend the Tullock Castle and would definitely return if I'm ever near Dingwall again.

Authenticity & Character
Retention of as much of the historic nature as possible, while adding modern amenities
Location
It had great views, but it is out of town a way so it's better if you have transportation if you plan to stay several days and see other sites.
Staff
They were extremely welcoming. They were also very responsive and extremely polite. There was a couple who booked servants quarters, but were expecting a four poster bed room and demanded to be upgraded. Tullock is in high demand and was already sold out for the season. Yet despite them raising their voices and demanding a different room, they simply became even more polite and gently explained they couldn't kick someone out of their room and they didn't have an upgrade to offer.
Cleanliness & Comfort
The bathroom was large, bright, clean and had a great view!
Activity Reviews
Stirling Castle Tickets
Stirling Castle Tickets
Scotland

What stands out is its significant historical status. It is way more immersive and engaging than Edinburgh Castle. It has seen extensive restoration and is rich in royal history. It is at the heart of Scottish history. It not only served as a primary residence for the Stewart/Stuart dynasty, it was also a critical military stronghold.

Quality of Experience
So well done. We enjoyed a complete self guided experience.
Welcome to Dingwall
Welcome to Dingwall
Dingwall

Already reviewed the Tullock Castle Hotel, but the town was delightful as well. They have a really nice local museum

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on May 26, 2026

HI Both

Wow! Thank you so much for taking the time to prepare such a detailed review. We enjoyed reading every word, and we were right there with you.

Gabriella and I are super happy that we were able to create such a magical travel experience for you both. We knew how important Tulloch Castle was as part of your itinerary, and we are delighted that it didn't disappoint.

You have been so wonderful to work with and we hope you will choose to travel with us again in the future.

All the best, Jane & Gabriella 🤠

Kimkim handled our much personalized trip fla...
Scotland | May 11 - May 18, 2026

Garth
Garth D.
Atlanta, GA | Reviewed on May 24, 2026
Kimkim handled our much personalized trip flawlessly! Kateryna, our agent, was wonderful, she took the time to learn about my wife and my needs/expectations and devised our once in a lifetime trip. The local guides that she hired for us could not have been better. The highlight of our trip was a daytrip visit to our ancestors lands and the guide (Elaine) was simply amazing!!! She took an enormous amount of time pre-planning our day and included some amazing xtras too! We had several tour... Read more

Kimkim handled our much personalized trip flawlessly! Kateryna, our agent, was wonderful, she took the time to learn about my wife and my needs/expectations and devised our once in a lifetime trip. The local guides that she hired for us could not have been better. The highlight of our trip was a daytrip visit to our ancestors lands and the guide (Elaine) was simply amazing!!! She took an enormous amount of time pre-planning our day and included some amazing xtras too! We had several tour guides over our trip and they were all extremely knowledgeable and accomodating thank you all (John, John, Ritchie and Liberty) ! And again thank you Kimkim for this amazing experience!!

Local specialist: Kateryna Garkavenko

UK 2026 trip of a lifetime!
Scotland | May 4 - May 21, 2026

Claire
Claire R.
Los Angeles, CA | Reviewed on May 23, 2026
This is the first time I have had a travel company book a trip for me. It was so worth it! Liam from Highpoint Travel put together an amazing itinerary for us. He was always available for hiccups. Every hotel and tour booking was spot on! He booked us in a variety of hotels at great locations. There were some tours I would like to especially highlight. The Hebridean Farm Hike with Karen Elwis was especially memorable. Karen was absolutely charming, informative and fun. She even... Read more

This is the first time I have had a travel company book a trip for me. It was so worth it! Liam from Highpoint Travel put together an amazing itinerary for us. He was always available for hiccups. Every hotel and tour booking was spot on! He booked us in a variety of hotels at great locations. There were some tours I would like to especially highlight. The Hebridean Farm Hike with Karen Elwis was especially memorable. Karen was absolutely charming, informative and fun. She even pulled my leg out of a mud sink hole and cleaned my shoe:) She has to be a definite booking for anyone travelling to the Isle of Mull. Additionally, Steve with Highland Wildlife & Birdwatch Safaris in Aviemore was amazing. We covered so much in our four-hour safari. Steve, too, was informative and fun. Booking with Steve is a must for the Cairngorms National Forest. Our Edinburg tour guide Garreth was wonderful. He took us off the beaten path and it was so fascinating. Also, our Stirling Castle tour guide Bruce gets two thumbs up. Really enjoyed our tour with both of them. And our Glencoe tour guide Hannah was very sweet and patient with my level of hiking. And loved her dog Inka.

Hotel Reviews
The Belgrave Hotel
London

Loved the location. The bed was a bit small, but other than that, it was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard by Marriott SEC
Glasgow

The hotel was in a great location. Very clean.

Authenticity & Character
Location
Staff
Absolutely loved David Rose. He checked us in and was incredibly helpful. I can't say enough about Aeden Doig in the bar/restaurant. He was such a joy. Fun and engaging. Took good care of us. As did Anja. She was an absolutely charming and a wonderful server!!!
Cleanliness & Comfort
The Grand, York
North Yorkshire

Loved, loved, loved The Grand York. It truly was grand. We loved our server at dinner, Jack. He was so personal and took great care of us.

Authenticity & Character
Location
Staff
Jack in the restaurant was wonderful.
Cleanliness & Comfort
Tigerlily
Edinburgh

Fun hotel. Location was great. Loved the girl who checked us in and the breakfast servers. So cheerful and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cairngorms Guest House
Aviemore

Bed was small for us, but other than that it was a lovely hotel.

Authenticity & Character
Location
Staff
Our dinner server was great. I didn't get her name though:(
Cleanliness & Comfort
Bracken Hide Hotel
Portree

Fun hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
RiverBeds - Luxury Wee Lodges with Hot Tubs
Ballachulish

Loved this hotel. The experience was so much fun!!!!

Authenticity & Character
Location
Staff
Loved the staff. So friendly and helpful.
Cleanliness & Comfort
Oban Bay Hotel
Oban

Great hotel. We were there for such a brief time.

Authenticity & Character
Location
Staff
The reception staff and the bar staff were wonderful. Loved them.
Cleanliness & Comfort
The Isle of Mull Hotel and Spa
Isle of Mull
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Douglas Hotel
Brodick

Loved this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hebridean Farm Hike
Guided Hebridean Farm Hike
Scotland

The whole experience was wonderful. Karen Elwis was so charming and informative. We had such a good time. What she and her husband are doing to preserve their Hebridean Farm is stellar. This experience is a must for any future travelers. Hard for me to put into words how special this was!

Quality of Experience
The whole experience was special. I can't even find the words that would describe it. Magical.
Guides, Drivers and Staff
Wish I could give Karen a ten!!!!
Free time in Camden Town!
Free time in Camden Town!
London

Didn't know what to expect. My husband wanted to go to Camden Town because of it's history with the Swinging '60s. It was a wonderfully crazy experience!

Local specialist: Liam McGirr
Liam
Liam McGirr
Local specialist in Lyon | Replied on May 25, 2026
Hi Claire, Thank you so much for this wonderful review! It truly means a lot to me.
I'm so happy to hear that your first experience with a travel company exceeded your expectations. That's exactly what I hoped for when we were planning your trip, and knowing that every hotel and tour worked out perfectly makes all the effort worthwhile.
Karen pulling your leg out of a mud sinkhole is an incredible story! She really is special, and I'm thrilled you got to experience the Hebridean Farm Hike... Read more

Hi Claire,

Thank you so much for this wonderful review! It truly means a lot to me.
I'm so happy to hear that your first experience with a travel company exceeded your expectations. That's exactly what I hoped for when we were planning your trip, and knowing that every hotel and tour worked out perfectly makes all the effort worthwhile.

Karen pulling your leg out of a mud sinkhole is an incredible story! She really is special, and I'm thrilled you got to experience the Hebridean Farm Hike with her. Steve in Aviemore, Garreth in Edinburgh, Bruce at Stirling Castle, and Hannah (and Inka!) in Glencoe are all absolute gems. It's so rewarding to hear how much they added to your journey.

You were fantastic to work with, Claire, and I'm genuinely happy you got to enjoy such a great time exploring Scotland. Thank you for trusting me with your trip of a lifetime!

All the best,
Liam, Jeanne and the High Point Holidays Team

A single malt destination.
Scotland | May 7 - May 13, 2026

stanley
stanley e.
Miami, FL | Reviewed on May 20, 2026
A dream trip come true. A couple minor hiccups, however did not diminish overall joy of the trip. The drivers provided were very good. The visit of distilleries were numerous and also outstanding. Most distilleries provided a keepsake. You can trust KimKIm to set up a great trip. Read more

A dream trip come true. A couple minor hiccups, however did not diminish overall joy of the trip. The drivers provided were very good. The visit of distilleries were numerous and also outstanding. Most distilleries provided a keepsake. You can trust KimKIm to set up a great trip.

Hotel Review
Glenmoriston Townhouse Hotel
Inverness

Outstanding, an apartment with all amenities included. Clean spacious and wish we had more nights there.

Authenticity & Character
It was extremely useful.
Location
So close to everything.
Staff
All staff.
Cleanliness & Comfort
Super clean and very warming.
Activity Review
Ben Nevis Distillery Tour
Ben Nevis Distillery Tour
Fort William

Wow what a great place to visit. We had a one on one tour guide that crushed it. Got to utilize the “copper dog” ourselves. Generous portions of single malt to taste.

Transport
James our driver on two (2) occasions was incredible. Use his contacts set set up a visit to our number one distillery.
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on May 20, 2026

Hi Stan - Hi there!

I am happy to read your review. I really enjoyed showing you Speyside and the west coast of Scotland. When it comes to the driver James, I am not surprised to hear your positive feedback! He always receives great reviews.

I am happy that you got to do this bucket list trip and it all worked out well.

If you're keen to continue, then consider asking us for Whiskey in Ireland. My colleagues can certainly help you out with that!

Thanks again for choosing us,
Stephen

Our trip was exceptional!
Scotland | May 4 - May 15, 2026

S
Sheri M.
San Jose, CA | Reviewed on May 16, 2026
Aleksandra was amazing! She listened to what I wanted and tailored our trip to my specifications. She was readily available before the trip and most certainly during our trip. I cannot say enough about her and KimKim. This is my 2nd trip with your company and I could not be happier. Read more

Aleksandra was amazing! She listened to what I wanted and tailored our trip to my specifications. She was readily available before the trip and most certainly during our trip. I cannot say enough about her and KimKim. This is my 2nd trip with your company and I could not be happier.

Hotel Reviews
Tigerlily
Edinburgh

Wonderfully funky hotel! The room was perfect and the food was amazing!

Authenticity & Character
Location
Q
Staff
Cleanliness & Comfort
Everything was clean and quality was exceptional.
Atholl Hotel
Aberdeen

Amazing hotel and staff! We got a flat in our rental car and even though I paid for full 24 hour service, they hung up on me twice and would not come out under the 24 hour agreement and they wanted to charge me after I paid for full coverage. Beth, the hotel manager got on the phone and just like that, they came and fixed our car and we were not charged. The food was wonderful and all the staff was amazing. Can’t say enough about this place. I will never forget Beth in particular.

Authenticity & Character
Location
A
Staff
Cleanliness & Comfort
Blackfriars Hotel
Inverness

Due to no fault of their own, they are situated where you have to rely on pay public parking. Which is almost 3 blocks away on uneven cobble stone, so wheels on your luggage barely helps and there is no lift. We did fine getting our luggage up a flight and a half of stairs, but for much older people this would not be good at all. So, this should be a consideration for future older clients. Other than this, the food was excellent and location was perfect.

Authenticity & Character
Location
Fair? Based on location, distance from parking and lack of a lift.
Staff
Attentive!
Cleanliness & Comfort
The Dunvegan
Dunvegan

Wonderful staff and food! They are self-sustained, meaning they grow their own food and meat is local as well. Room was very nice and clean. There is no lift, but we were fine. The good news is if older, staff will get your luggage upstairs, though we didn’t need that. Location was perfect and easy to make the loop of the Isle of Skye and back to the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Creag Mhor Lodge
Onich

Wonderful old hotel and staff. This is an older hotel, so no lift. But, we had not trouble getting our luggage upstairs to our room. So, no lift when booking much older clients, this should be a consideration. Food and bar was exceptional. Location is a bit away from Ft. William, but beautifully situated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Stirling Highland Hotel
Stirling

Hotel was centrally located, but lacking in quality. Everywhere in this hotel there is visual clues that repairs are very much needed. Paint peeling off ceilings from water damage in common areas. In our hotel room, paint was coming off our bathroom ceiling from lack of ventilation and there were signs of mold around the bath tub. Comforter on the bed were poor in quality and were not very warm to sleep under in a roo. That only provided a space heater.

Authenticity & Character
Location
Q
Staff
Cleanliness & Comfort
Local specialist: Aleksandra Sheb