Scotland Travel Agents

Kate was wonderful,,, very responsive and a delight to work with. She tied up almost every loose end, went above and beyond on a couple of occasions and when she didn’t know an answer to our questions, she quickly found the answer and provided it right away.
I do want to provide feedback on a couple of things,,, fist the positive,,,,, the itinerary was fine, maybe a little too aggressive for people in their 70s but that was more our responsibility than Kimkims. We made changes on the spot and that was fine. It did result in our not taking a number of tours that we prepaid for.
Transportation was fine, both private cars and trains.
Accommodation’s were of mixed quality. In Edinburgh we enjoyed the Glasshouse Hotel but we wished that our hotel could have been more centrally located and if not in the old city, maybe closer to it. The Leonardo In Glasgow, we would never stay in that prearranged hotel and it should not be used as a choice in the future; out of the way, old and dated, heat didn’t work in our room and not a friendly staff.

Hotel Reviews

The Glasshouse, Autograph Collection

Edinburgh

Nice hotel, accommodations were clean and comfortable

Authenticity & Character

Location

Move the hotel choice closer to the old city

Staff

Guest Services/ concierge were great

Cleanliness & Comfort

Had a number of problems in the bathroom,,,, first arrives, no heat in the room, thermostat needed to be replaced; show door did not close, could not be fixed so bathroom floor flooded everyday; temperature control on shower was broken and needed to be replaced. Too many mishaps for one stay

Leonardo Royal Hotel Glasgow

Terrible experience here, you should not offer this hotel in the future

Authenticity & Character

Hotel was dated, needed a renovation, dingy and sparse,,,, our room had no functions heat,,,,, they had to improvise and moved a space heated in for our stay

Location

Out of the way, don’t feel particularly safe walking around neighborhood

Staff

Cleanliness & Comfort

Don’t use this hotel,,,,, it was at the end of our trip and did not leave a positive last impression

AC Hotel by Marriott Inverness

Inverness

Clean, efficient, tiny rooms

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Edinburgh Castle & Old Town Private Tour

Edinburgh

Guide was warn and very knowledgeable but provided tooooo much info, couldn’t absorb it all. Appealed tha she had a set program and couldn’t deviate,,, tooo much and too deep of detail

Quality of Experience

Guides, Drivers and Staff

The Kelpies Guided Tour

Scotland

Guides, Drivers and Staff

Erie from Executuve Private transfers was a terrific driver. We used him twice on long distance drive….. A real gem and great representative for the company

Transport

My daughter and I wanted to plan a trip to Scotland. We generally knew what we wanted to see but felt we needed some local expertise to help us plan and make sure we weren’t missing anything. Jane Davey through Kimkim was an absolute delight to work with. Her personal knowledge of Scotland and genuine interest in creating a memorable and personalized experience for us made for an outstanding mother/daughter adventure. Despite the online Kimkim model - there was a lot of personal interaction with Jane - including video calls with us to go over the details of our itinerary. She and her team built an online road book with every detail of our itinerary included that we were able to reference throughout the trip. Plus - she and her team were available by phone 24/7 to help with any questions.

We loved every aspect of our trip. Scotland is magical and her people are warm and welcoming. We especially enjoyed the historic city of Edinburgh and visiting the Isle of Skye and Lewis/Harris in the Hebrides. We saw gorgeous landscapes, hauntingly beautiful castle ruins, ancient landmarks and charming towns. We did a fair bit of driving - which was an adventure in itself since we weren’t used to left-side driving. We loved it all!

Recently retired and wanting to travel to Scotland, but where to start? Hearing about KimKim from my sister-in-law we contacted them and them and Pauline was our personal agent and advocate! We had appointments regularly so she could glean what were our goals and desires. She listened, then researched and advised. She was SPOT ON! We wanted to experience as much as we could in the 10 day trip and looking back I would not have changed a thing!
Pauline and the team at KimKim made sure to book our hotels close to the train connections and local travel options. My husband and I along with his sister and husband traveled with ease knowing we were backed by the whole group. It made us feel more at ease when questions arose.
We were picked up at the airport and delivered to our first hotel in London for a couple of days starting with the Tower of London and a on a whim the Winston Churchill War Room exhibits. Both were AMAZING! The following day we took infamous Westminster Chapel, which left us breathless.
Off to Edinburgh by train to see the country in comfort! One of our goals was to learn about my husband's Scottish heritage. KimKim connected us to a guide who was such a gem, Alister, who gave a a driving tour of Edinburgh first and then to the family town and castle! Although the castle was in ruins, it was truly remarkable. Alister headed our wish to visits the less busy parts of Scotland and our day along the coastal towns and local cafe's made it all the more memorable.
Then Inverness the trip would not be complete without the castle tours, historical sites with fantastic guides and stories told with their delightful accent! A 12 hour bus tour to the Isle of Skye with photo stops and entertaining and historical stories from our guide, Carin, made the trip a real winner.
The last stop in the quaint town of Sterling staying in a truly landmark hotel, the Golden Lion, and the Sterling castle (which is a MUST see).
KimKim had a driver deliver us to the airport, (another Alister) who was the kindest gentleman, who navigated morning traffic through the backroads with ease to deliver us to the airport.
ALL the details matter and Pauline and her crew hit it out of the park. We are so grateful to have had them in our back pocket!

Activity Reviews

Tower of London Timed Entry Tickets

London

Easy to tour on your own, they have personal audio players so you can spend as little or as much time as you like.

Tickets to Westminster Abbey

London

Truly breath taking. Majestic, solemn, and facsinating. I need a full day!

Quality of Experience

Private day dedicated to the Lumsden Clan

Inverness

Honestly I cannot say enough about our guide, Alister. He was thorough and oh so thoughtful. His research on our family heritage and then driving us to the specific locations was so valuable. We were able to see, walk, read and touch where our family lived hundreds of years ago. We have memories that will be with us forever. Thank you Alistor and KimKim!

Quality of Experience

Guides, Drivers and Staff

Transport

Edinburgh Castle Tickets

Edinburgh

Such a treat to experience REAL history.

Quality of Experience

The Isle of Skye & Eilean Donan Castle

Inverness

Stirling Castle Tickets

Scotland

This was the castle to see! Where Scotland has so much history.

Quality of Experience

Although we livwd wvwrywhwre we went Isle of Sky and the coastal towns of the East Neuk were magical! We could not have had a more perfect trip! Our travel agent Tatiana was superb, “shadowing” us every day to make sure everything was right.

Hotel Review

The Dowans Hotel of Speyside

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Bespoke Private Isle of Skye Tour

Scotland

Quality of Experience

Guides, Drivers and Staff

Transport

Honestly, I would not change one thing that Aleksandra set up for us. The trip was perfect and all the accommodations and tours were great.