Aleksandra Shebaltseva

If you’re looking for a custom travel experience, we highly recommend Kimkim. Our travel agent, Aleksandra was outstanding. She arranged all of our transportation, accommodations, and excursions. Our transportation drivers were professional, prompt and courteous. All vehicles were immaculate and high quality. We had two private tours in the Donegal area, Nicola Garvey with Turas Cartha and Martin Dooney with Northwest Sherpa Tours. Both were 5 star experiences. All of our accommodations were excellent and our requests through Aleksandra were met, such as river views and bath mats. During the planning process and during the trip, Aleksandra answered all of our questions and concerns respectfully and promptly. What a wonderful trip and a fantastic experience with Kimkim.

Hotel Reviews

Hilton Garden Inn Hotel

Dublin

Riverside Hotel

Sligo

Castlecourt Hotel, Spa & Leisure

Westport

Central Hotel Donegal

Donegal

Activity Reviews

Guinness Storehouse Experience Tour

Dublin

Fun experience!

Quality of Experience

Private Half-Day Bespoke Tour: Bundoran and Surrounding Attractions from Donegal

Donegal

Nicola was wonderful. She showed us so many places and tried to accommodate all of our interests.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tour Slieve League & Glenveagh National Park

Donegal

Martin was fabulous. He was well prepared and accommodating. He customized the trip as we went along to meet our interests.

Quality of Experience

Guides, Drivers and Staff

Transport

Dublin Sightseeing Cruise on River Liffey

Dublin

It was a nice brief excursion down the river.

Quality of Experience

Guides, Drivers and Staff

Transport

Aleksandra was very responsive and informative in selexting, scheduling, and booking our trip. She was very helpful and accommodating while helping with last minute changes.

Hotel Reviews

Marlin Waterloo

London

As an American, not accustomed to the AC being on a time limit and getting hot in the middle of the night. We did leave something in the safe, which the hotel was very helpful in ensuring the item was returned to us.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

New Town Hotel

Edinburgh

Location

Staff

Cleanliness & Comfort

Activity Reviews

London Secret Food Tour

London

Ryan was great!

Quality of Experience

Guides, Drivers and Staff

Retired Royal Guard Central London Walk

London

David was amazing! His knowledge, first hand and learned, was impressive.

Quality of Experience

Guides, Drivers and Staff

Aleksandra was absolutely great! She helped with whatever we needed and was always just a message away! Being able to contact her during our trip was a huge relief and greatly appreciated! What a fantastic person!

Hotel Reviews

Woodman Pub

London

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ceilidh-Donia

Edinburgh

Had the most amazing time in Edinburgh! Kelly made us feel so comfortable with traveling on the bus, which gave us confidence to adventure more than planned! Rooms were great and service better!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Royal Kings Arms Hotel Lancaster

Lancaster

Authenticity & Character

Loved the double and 2 twin beds in our room! The manual lift was so cool!

Location

Perfect location for catching the train!

Staff

Cleanliness & Comfort

Activity Reviews

Simply Stonehenge Tour with Lunch Pack

London

Stonehenge was amazing! I wished we had more time to explore. The two allotted hours was not enough time to see everything.

Quality of Experience

Guides, Drivers and Staff

We could not understand our driver due to the language barrier, he had very broken English.

Transport

River Cruise from Westminster to Tower Bridge Quay

London

Quality of Experience

Guides, Drivers and Staff

Transport

Outlander Castle Tour

Edinburgh

Ah.Maz.Ing!

Quality of Experience

Guides, Drivers and Staff

Martin was fantastic, loved his wit and stories!

Transport

Experience Glenfinnan Viaduct, Glen Coe and the Hogwarts Express

Edinburgh

Fantastic! Couldn’t have asked for better.

Quality of Experience

Guides, Drivers and Staff

Ryan P was deadly! And he brought us to see the Highland Coo’s! Added bonus!

Transport

Aleksandra was a wonderful guide, always responsive and flexible. She helped us with everything and was always available during the trip for any last minute changes.

Aleksandra planned an incredible trip to Ireland for my father and me, and we couldn’t be happier with the experience. From the very beginning, she was professional, attentive, and thoughtful in curating an itinerary that suited both our interests and pace.

What really stood out was her responsiveness, not just during the planning phase, but throughout our actual trip. When a few last-minute changes came up, she handled them quickly and efficiently, taking the stress out of the situation entirely.

Thanks to Aleksandra, we had a seamless, memorable journey through Ireland. I highly recommend her and Kim Kim to anyone looking for to plan their next trip!

Alex did an amazing job helping us organize the trip agenda. I liked all the hotels you arranged. All the tour guides and drivers were great. Being able to get us tickets to tour Gilhaman prison was a real feather in your cap as we understood they are hard to get. Job well done! Thanks

Hotel Review

Casey's Hotel Baltimore

What a charming, country inn. Pleasant breeze off the bay was invigorating. View from beer garden porch and restaurant were outstanding along with the food. The staff were friendly and helpful. Great pic!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Dublin Private Walking Tour

Dublin

Very informative, I was interested in the historic locations of the Easter 1916 uprising and I appreciated the guides knowledge of the history.

Quality of Experience

Guides, Drivers and Staff

Transport

All good except the cab's air conditioning was not working on the trip from Galway to Dublin.

We recently used Aleksandra to plan our trip to London and Paris, and she was absolutely amazing. She handled every detail—hotels, activities, and travel between cities—with such care and expertise. Everything was seamless, and her recommendations were spot on.

She made the entire process so easy for us. Aleksandra was responsive, organized, and really listened to what we wanted. Thanks to her, we were able to relax and fully enjoy our trip without any stress. I highly recommend her to anyone looking for a smooth, well-planned travel experience!

Three generations explored London, Paris and Amsterdam, myself, my son, daughter-in-law, grandson (16) and granddaughter (11), through a wonderful itinerary made possible by Aleksandra. Though we had only a little over 2 months to put together a 12 day European trip, Aleksandra worked with us via email and Zoom calls answering a multitude of questions and clarifying the itinerary.

She especially saved the day (precisely 4 nights in London) when upon arrival we found inadequate hotel rooms, as it was not the beds we thought we had for five people. After notifying Aleksandra, she promptly corrected the situation with a third room at no charge. Her efforts were greatly appreciated and it allowed us to enjoy London stress free. Two separate days of London tours were broken up with a private tour with John our driver, to Stonehenge and Bath. It was a lovely day to experience both of those fascinating places.

On to Paris and of course the sparkling Eiffel Tower at night. We enjoyed the view on a late evening Seine River cruise and also during our trip to the top of the Eiffel Tower on another evening. We especially loved the Versailles bike tour led by Jean-Baptiste where we biked to the Sunday market to purchase our picnic food for lunch and continued a bike tour of the grounds and ponds until it was time for entry into the palace. In Paris, we loved the private cooking class at Cookin' With Class where Chef Christian taught us how to make chocolate candies, truffles and our own personal chocolate bars. He was excellent with the kids and revised the marshmallow recipe due to an an egg allergy in our family. Chef Christian made it a fun, hands on experience for all of us and so much chocolate to take home!

Amsterdam was charming with our Hotel Mai facing a lovely canal in the older section of the city. Anne Frank House was a must see and we found it very emotionally moving. De Kas is a farm to table restaurant where we had one of our best meals. Imagine eating for 3 hours, trying so many fresh, delicious dishes and desserts. On a day trip, Erik our driver and guide took us to see working windmills and the small village of Giethoorn where we boated down the canal to a lake with over a hundred swans.

We thank Aleksandra for helping us plan a wonderful European trip that we shall long remember.