Wales Travel Agents

Our trip was positively flawless, and the service while we were "en route" on our trip was responsive and helpful. The locations and activities that Jane recommended and help to orchestrate were spot on, and enabled us to feel far more like "travelers" than tourists. We enjoyed every aspect of our Wales vacation!

Hotel Reviews

Grove of Narberth

Narberth

This is one of the most beautiful and memorable hotels of our trip, set on a lush landscape reminiscent of a time gone by. The accommodations are beautiful and luxurious, and make you feel as if you are living as a Welsh royal. The furnishings are beautifully restored, and the main house fireplaces and lounging areas make you feel as if you are at home. The restaurant chef makes incredible, sustainable meals with produce grown in their garden. It is a special place, and we'll definitely be back!

Authenticity & Character

Location

While this hotel is tucked away, isolated and very private, you are still within easy driving distance of the Brecon Beacons and numerous castles, walking trails and the seaside.

Staff

Cleanliness & Comfort

Tyr Winch

Cardiff

The owners were friendly and the location was great for our needs, however, the rooms were small. The breakfast was not particularly impressive but served our needs as we were on the road early.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Saracens Head

Beddgelert

The Saracens Head offered an extraordinary experience, especially when we had a power outage. The owners looked after us as if we were their own family. The breakfast here was to die for.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

State Room at Buckingham Palace and Changing of the Guards (during summertime only)

London

Having been to the changing of the guards many times as a child, youth, etc., i was looking for a better experience to share with my husband for his first time to London, and this does not disappoint! The guide was amazingly knowledgeable and enabled us to enjoy the ceremonial aspects of the changing of the guards, rather than just stand in front of the gates and "wait" for the guards to change locations. We enjoyed the music, the array of different guards and their various roles/dress, etc.

Quality of Experience

Guides, Drivers and Staff

Transport

The entire kimkim team (William, Stephen and Clement) organized and delivered an outstanding travel and tour itinerary and arranged for extraordinary guides to thoroughly entertain and inform us of the welsh history and culture. Each driver and tour guide was on time and always accommodating to our periodic requests for extra stops. Of note were Phillip Owens (Transfer from Bangor to Pwllheli) who spoke fluent Welsh including Llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch; Chris (North Wales Guided Tours) was a fountain of information. Not sure there is anything about the history or culture of Wales that he doesn't know. We visited burial grounds, castles (Caernarfon) , Snowdonia and an ancient manor house. Viewed slate mines , the Menai Straits and a experienced a pub or two along the way. A real bonus was renting ebikes for two days of personal exploration (Morfa Nefyn (Ty coch inn) and Criccieth Beach. The outfitter (www.discoverllyn.com) was very accommodating and helpful in providing biking paths for our destinations. Summitting Mount Snowden and the hike down the mountain to Llanberis was a bucket list experience. A great day and timely transportation from snowdonia-taxiarfon. A couple of unscheduled days in Abergavenny and Crickhowell led us to the discovery of a Michelin star Walnut Tree Inn and a number of really great small down pubs (Red Dragon Inn and The Bear Inn). Also hiked the canal trail from Crickhowell to Gilwern where we ended our pub crawl at the Corn Exchange meeting a number of locals and couple of fine welsh beers.
We had an extraordinary two days with Noel and Phionah (South Wales Personal Tours) touring Roman Ruins(Caerleon), the National Roman Legion Museum and , Cheptow Castle and Tintern Abbey . Day 2 took us to Swansea , the Mumbles and the Gower Peninsula which was absolutely stunning. Rhossili and Worm's Head were spectacular. Our trip home included a stop at Arthur's Stone and Merthyr Tydfil near our family ancestral homes.
The KimKim team was very helpful during our trip in identifying transportation on our open days (On-Demand transportation in Wales does not exist). Clement was on call during the weekend and was able to secure transfers needed to get us to the Abergavenny train station back to London. No small trick for nine people. One suggestion would be to have the itemized price of the transfers and tours available so that appropriate tips could be calculated. All in All I would not hesitate to hire KimKim for our next adventure. They, no doubt, were key contributors to our extraordinary family trip.

Activity Reviews

Day exploring the Castle, Coast and Country of North Wales

Pwllheli

Quality of Experience

Guides, Drivers and Staff

Transport

Snowdonian Mountain Railway

Llanberis

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Llanberis

Llanberis

Quality of Experience

Guides, Drivers and Staff

Transport

Wye Valley with a private guide

Abergavenny

Quality of Experience

Guides, Drivers and Staff

Transport

KimKim was an integral part in planning our family (9 people including a child) trip to Wales. They offered us a wide range of experiences with our own private, local guides, who were all excellent and passionate about showing us their country. Our days included castles, mountain hikes, and dips in the ocean - our trip had too many highlights to list here.

Most importantly, KimKim listened to our feedback during the planning stages, so our trip was unique and touched on all the items we wanted to complete on our itinerary while also leaving us some independence. They are very responsive; we needed some last-minute transportation and they worked with us to book our rides while in Wales (which totally saved us!).

All of our guides were on time, attentive, and worked with us to accommodate our family’s needs. It was a trip of a lifetime!

Loved everything about our trip. Kim Kim Alex and the whole team did an outstanding job. Can't say enough good things about Alex. I give them 10 thumbs up..a perfect 10.