Great London Trip with Routescape and Kimkim!
England | May 8 - May 18, 2025

T
Tom W.
Ashburn, VA | Reviewed on May 19, 2025

Good news: Every guide, without exception was great- knowledgeable, friendly giving plenty of info, but not overdoing it. Kudos to all!

The Athenaeum was superb. In retrospect, it would have worked out fine to stay there for the whole trip. The staff, especially the two concierges were great, and went out of their way to help us. I can't say the same for the Hoxton. Reception, which included the dining area, was very noisy. The room was small (not a "Roomy Room" as described an pictured in the photograph), no washcloths, no luggage stand. An electrical switch, which we brought to their attention, went unrepaired for the entire visit. On the last full day, the room was unattended, and we had to order towels. The reception staff was friendly and helpful, as were the wait staff in the restaurant.

One glitch - our name wasn't on the two Rabbie trios., but Nic's was. Took a bit to get that sorted out on the first trip, so we were prepared on the second one.

Time was a a scheduling problem on two occasions - we just couldn't fit in the Music Museum. We wish we had more time and energy when we went to Greenwich. Having Cutty Sark tour between the Maritime Museum and the Observatory didn't work, because of the walking back and forth. Perhaps the Maritime Museum and Observatory should have been back to bac, since they are close to each other.

Restaurants - we had incredible (but expensive) meals at Scotts, J. Sheekey, and the Seabird on the 14th floor at the Hoxton. Masons Arms was good. To ur regret, we were unable to go to the Swan, Lore of the Land, and Duck & Waffle - perhaps next trip.

All in all, Routescape/ KimKim was a great company to work with, and Alex and Nic did fantastic work. We would recommend you to any one. Great trip, and well planned!

Local specialist: Alex Rawson
Alex
Alex Rawson
Local specialist in Wales | Replied on May 20, 2025

Dear Tom,

Thank you so much for your thoughtful and detailed feedback.

We’re delighted to hear that you had such a positive experience with our guides and that The Athenaeum stood out so strongly during your stay.

We also appreciate your candid comments about the Hoxton and the Rabbie’s tours as this helps us continue refining every aspect of our trips. It’s great to know you enjoyed working with Alex and Nic, and we’re thrilled the overall journey was a memorable one.

We’d love to welcome you back anytime!