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active 2 days ago

William Armstrong

I am your English-born, UK and French expert for all activity holidays in off-the-beaten track destinations in UK and France. I have lived, worked and traveled extensively in both the UK and France. Passionate about outdoor activities, I love creating made to measure trips where travelers have an authentic experience, meet local people and indulge in the local way of life.

What places and activities do you specialize in?

"I specialize in active holidays, mainly self-guided hiking holidays, but also guided hiking holidays and self-guided cycling holidays in France and the UK. We focus on off the beaten track destinations with a strong regional identity, often overlooked by large companies, where our customers can enjoy a true local experience. Although we pride ourselves on interesting and varied circuits, for us the après-hike is of equal importance. We use small guest houses where there is a genuinely warm welcome and wonderful regional cuisine."

How did you get involved in travel?

"I moved to France in 2003 with my wife and first child. After perfecting my French and exploring the 4 corners of France, I decided to use my knowledge and extensive experience as a walker, mountaineer and traveler to create holidays which provide an authentic French experience in the wonderful destinations I had discovered. High Point Holidays was formerly created 10 years ago as an Anglo/French collaboration with my father Tony who was based in the UK office. Tony has since sadly passed away. My brother Mark has been involved with the company since 2011, becoming a partner in 2014. We now have two companies, one based in France and one based in the UK, working together to provide holidays in France, the UK and occasionally further afield, meaning that we are locally present where we welcome most of our customers. The company is growing but remains a family affair with my wife a partner in the French company, Randonnees Outre-Manche."

Please share a unique travel experience you will never forget.

"I would say that my favourite travel experience is a trip to the USA in 2000. It was one of the first travel experiences outside of Europe with my wife, soon after we were married. We hired a car and took a tour around the National Parks including Yosemite, Brice, Death Valley and the Grand Canyon. There were so many great experiences including watching the sun set over the Grand Canyon which was simply unforgettable. At the end of our road trip we stopped in Las Vegas and then flew to Dallas and had a great few days with my cousin and his wife who live there. What amazing contrasts. "

Caernafron Castle in Wales
England & Wales: Oxford, Cotswolds, Bath, Brecon Beacons & Llandudno - 10 Days

Enjoy everything from champagne afternoon tea to a twilight spa visit on this relaxing 10-day trip from England to Wales. Begin with punting and a picnic in Oxford and tour the historical sites before embarking on two discovery trails and a horse trek in the charming Cotswolds. Then, head to Bath for a literary tour and some pampering. Next, cross into Wales to explore an ancient abbey, the mountains of Brecon Beacons, and ride the Snowdonia Mountain Railway while touring the stunning coasts and castles.

Drive the Llanberis pass in Snowdonia National Park
Self-Drive Wales from London: Llangollen, Conwy, Aberystwyth, Cardiff & More - 10 Days

From incredible coasts to stunning castles, this 10-day road trip begins and ends in London, England. Drive to Llangollen to see the hills along the River Dee before exploring the best of Conwy, Llandudno, and historic Great Orme. Next, take a guided adventure through Snowdonia and drive the Pembrokeshire Coast. Then, explore a few waterside towns—including Aberystwyth and Tenby—visit the Gower peninsula, and go sightseeing in the capital city of Cardiff.

An aerial view of Conwy
Guided Drive of Wales: Brecon Beacons, St Davids, Portmeirion, Conwy & Manchester - 7 Days

A private driver will guide you on this week-long adventure through Wales, beginning with a tour of Tintern Abbey en route to the stunning mountains of Brecon Beacons. Then, stop in the small harbor town of Tenby and tour Caldey Island. Next, spend a free day enjoying the Italian-inspired village of Portmeirion before exploring the northern coasts and castles around Conwy. The finale is a tour of Old Trafford Stadium, home to Manchester United.

Caernarfon Castle
Best of Wales: Cardiff, Brecon Beacons, Llandudno & Conwy - 5 Days

This trip covers the best of Wales from the south, central, and north destinations. Begin by exploring a historic abbey before discovering the Brecon Beacons. Then, get acquainted with the fantastic castles in Central Wales. Next, tour the northern coast, ride an iconic railway, and visit a Middle Age castle before discovering the history of Conwy and ending with a toast at a craft beer experience in Chester, England.

Hike Wales' Pembrokeshire Coast path for stunning views over Caerfai Bay
Hike Wales: the Pembrokeshire Coast - 5 Days

Hike through the stunning Pembrokeshire Coast for a beautiful, off-the-beaten-path view of Wales, where you'll spend the first few days anchored in Fishguard. Explore the coastal town and hike to see the fantastic vistas of Dinas Island and the curved beach of Pwll Gylog. Next, trek through the volcanic landscape of Pwll Deri, and visit the port town of Goodwick before hiking around cliffs in Trefin and the coastal plateau of Whitesands. Finally, land in St Davids for a last hike to Solva and a boat trip.

A castle along the Gower Coast
Wales & England: Coastal Culture, Cuisine & Castles - 5 Days

This quick-yet-eventful trip takes you from the south to the north coast of Wales, with a delicious ending in England. Start with a culinary and cultural tour in Cardiff and stop in quaint Hay-on-Wye before discovering the stunning Brecon Beacons. Take a wildlife tour of the Gower Coast, a ghost walk in Tenby, visit Caldey Island, and get to know Italian-inspired Portmeirion. Next, tour the famed Caernarfon Castle, take the Llangollen Railway, and land in Manchester, England, for two craft beer and food tour experiences.

Recent trip reviews for William

We had a 30 day trip so it involved quite a f...
England | Aug 8 - Sep 5, 2022

Deborah
Deborah J.
Rohnert Park, CA | Reviewed on Sep 12, 2022

We had a 30 day trip so it involved quite a few hotels. We loved the variety of places that were selected and really enjoyed all the locations. Our guide in the Caingorms Steve Beddick was excellent. He had great knowledge of the history and the wildlife in the area. Our guide Chris on the Isle of Lewis was equally as exceptional and provided an excellent tour. Our accommodations in Lewis the Broad Bay House was one of our favorite locations. The Inn keepers were very skilled and provided a... read more

We had a 30 day trip so it involved quite a few hotels. We loved the variety of places that were selected and really enjoyed all the locations. Our guide in the Caingorms Steve Beddick was excellent. He had great knowledge of the history and the wildlife in the area. Our guide Chris on the Isle of Lewis was equally as exceptional and provided an excellent tour. Our accommodations in Lewis the Broad Bay House was one of our favorite locations. The Inn keepers were very skilled and provided a relaxing stay. The activities that were scheduled for us were all interesting and enjoyable. I wouldn’t have left any of them out. There were a few hiccups but someone was available to put things right cheerfully and in good order. You provided what we hoped for, a trip of a lifetime and we made many memories that we will cherish.

Local specialist: William Armstrong
William
William Armstrong
Local specialist in Dorset, UK | Reviewed on Sep 12, 2022

Dear Deborah and Conrad,

Thank you for this 5-star review. It was a pleasure creating the itinerary pre-Covid, and then being able to finally put it all in place this Summer. We are really happy that you had a great time in Wales, Scotland and England.

Thank you again for choosing us.

Regards
William & the team at High Point Holidays

England and Scotland
England | Jul 7 - Jul 21, 2022

Gloria
Gloria B.
Fairborn, OH | Reviewed on Aug 08, 2022

To William , Stephen and all the KimKim team. Ron and I want to thank you for all the work you put into planning our trip. We enjoyed out tip through England to Scotland and back to England. All of the choices for our accommodations were wonderful. One of our favorite places to stay was The Upper Largo Hotel. The pub and restaurant there was so nice. The food was wonderful. Also, our accommodations in Port Isaac , The Slipway was so ver nice. All the Bed And Breakfast and Hotels were... read more

To William , Stephen and all the KimKim team. Ron and I want to thank you for all the work you put into planning our trip. We enjoyed out tip through England to Scotland and back to England. All of the choices for our accommodations were wonderful. One of our favorite places to stay was The Upper Largo Hotel. The pub and restaurant there was so nice. The food was wonderful. Also, our accommodations in Port Isaac , The Slipway was so ver nice. All the Bed And Breakfast and Hotels were extremely nice. We would stay at all of them again.
The excursions, punting , Tea at Blenheim palace, The tour of Manchester stadium and one of our favorites was the walking eating tour. The guide was fun and so nice and very informative and all the places we stopped to taste food were awesome. Definitely anyone who wants to visit in Manchester I recommend that eating tour with our guide. From there we go to bath . Accommodations at the Abbey hotel were wonderful. Circus Restaurant was beautiful inside and the food was so delicious. We also toured the Roman Bath. We would recommend everything to anyone asking about our trip. Port Isaac was a wonderful way to end our vacation. Very beautiful village . Restaurants were all delicious. We never had a bad meal the whole trip. We are big fans of the British TV show Doc Martin and the setting for the show is filmed in Port Isaac. How fortunate were we to actually be there when they were filming the last episode of the series. From our balcony at the bed-and-breakfast we were staying in we could literally watch the actors and the filming happening.
Thank you so much for everything. Thank you for dealing with my phone calls I made through out the trip. There is not one bad thing to say about our trip. It was wonderful.

Ron and Gloria Beavers

Hotel Reviews
The Head of the River
Oxford, Oxfordshire

Beautiful setting. Food is delicious.

Authenticity & Character
Location
Setting, location
Staff
Cleanliness & Comfort
Very clean
Dakota Manchester
Manchester
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lionsgate Guest House
Bicester

Absolutely wonderful place to stay. Very very clean. Great location to walking. Staff was wonderful. Will definitely stay here again

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Upper Largo Hotel
4 Main St

Absolutely awesome. Love this hotel the staff was so friendly and helpful. The restaurant was so clean and the food was out of this world delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Love the charm. The setting and all the stuff
The Slipway
Port Isaac

Couldn’t ask for a better place to stay. Great view from our balcony. Such a charming village. Food was awesome at all the restaurants we try. All around definitely want to go back

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Eton Mess Boutique Hotel
Eton, Berkshire

Very nice place to stay. The staff were very accommodating and helpful. Set an a perfect location for touring.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hard Days Night Hotel
Liverpool
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Punting, and a Picnic in Oxford
Oxford

Great experience very relaxing. The picnic lunch was out of this world. Way more than we expected. Loved it

Quality of Experience
Everything
Guides, Drivers and Staff
We were so lucky to have a seasoned guide. He made it a great experience and he was very knowledgeable
Transport
We were so lucky to have a seasoned guide. He made it a great experience and he was very knowledgeable
Liverpool by The Beatles - Classical tour
Liverpool
Manchester Football Tour
Manchester
Quality of Experience
Guides, Drivers and Staff
Transport
Eat the City Tour
Manchester

This was very enjoyable. Our guide was awesome and made the experience even more fun with his knowledge of the city. Everywhere he took us to eat was absolutely delicious. Just a lot of fun and would definitely recommend this to anyone wanted to do something in Manchester.

Quality of Experience
Everything
Guides, Drivers and Staff
Awesome. really friendly guide.
Transport
Everything
Cornwall Private Horse and Carriage Tour
padstow

So fun and relaxing. Great getting to see the countryside from the horse and carriage

Quality of Experience
So fun and relaxing. Great getting to see the countryside from the horse and carriage
Guides, Drivers and Staff
Or guys were so friendly and very informative. Had a lot of fun with these guys
Transport
Or guys were so friendly and very informative. Had a lot of fun with these guys
Port Isaac Walking Tour
padstow

Very very informative. Our guy was so knowledgeable and the village is absolutely adorable and had just so much fun on the tour

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: William Armstrong
William
William Armstrong
Local specialist in Dorset, UK | Reviewed on Aug 08, 2022

Dear Gloria,
Thank you for taking the time with this detailed review, but also thank you so much for choosing to travel with us. We are pleased that you loved the way we ran the vacation, and that you got to so special experiences especially in Bath and in Manchester. Have a great summer, and I hope the happy memories last forever.
Sincere regards from those who worked on the trip here at High Point Holidays.
William

Trip to England—4 days in London, 3 days in English Country Side (Bath, Stonehenge, Oxford, Cambridge)
England | May 29 - Jun 6, 2022

M
Madison P.
Bowling Green, KY | Reviewed on Jul 27, 2022

Our trip to England was absolutely phenomenal. From the beginning of planning the trip to the moment we got home everything was fun & easy. Stephen was fully accessible at all times when it came to planning the perfect trip. He went back & forth with me several times planning & making changes to make sure we were able to have the exact kind of trip we were wanting. All of our tour guides were very informative and interactive! While we were in England anytime we needed to contact one of the... read more

Our trip to England was absolutely phenomenal. From the beginning of planning the trip to the moment we got home everything was fun & easy. Stephen was fully accessible at all times when it came to planning the perfect trip. He went back & forth with me several times planning & making changes to make sure we were able to have the exact kind of trip we were wanting. All of our tour guides were very informative and interactive! While we were in England anytime we needed to contact one of the KimKim members we received feedback from them instantly. Any issues we had were quickly corrected and fixed. I only have the best things to report on Stephen, William and the entire KimKim team who helped plan this once in a lifetime trip to England for the Queen’s Platinum Jubilee! Thanks again for everything guys! Will definitely be using KimKim again in my future travels.

Hotel Reviews
Graduate Cambridge
Cambridge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton by Hilton Bath City
Bath
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Trebovir Hotel
Kensington, London

Rooms extremelyyyy small. At least one tube stop away from any sight seeing for tourists. And they lock the outside doors at a certain time, which is great for safety, but when you’re out enjoying the night life in London it makes it difficult to get back to your room. The breakfast was included & very filling, and the staff was always nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tower of London Early Access Tour with Beefeater
London

We went on this tour after the black cab tour so we weren’t able to really get to have the time in the tower that we would have liked. We were somewhat rushed but we did get in to see the Crown Jewels. I’m not sure what the “early access” means for this tour because our entrance time for the tour was 4pm and the tower closed at 5pm. We were unable to do the true beefeater tour. I’d recommend to other travelers if you want to visit the Tower of London and truly get the full experience go at the beginning of the day so you have all the time you want in the Tower to see everything. There’s so much history & interesting facts to learn about while there!

Quality of Experience
A better entrance time to get to have the full experience
Transport
Simply Windsor Castle - Afternoon Tour with transport, unaccompanied
London

Loved loved LOVEDDDD this trip!!! Anyone who goes make sure you get a map and the audio recording guide. Make SURE to go inside the chapel in the Windsor grounds too. One of my favorite parts of the entire tour, so many historically famous Kings & Queens burial sites are in the cathedral.

Quality of Experience
Guides, Drivers and Staff
Transport
Black Cab Tour of London
London

One of our favorite tours of the entire trip. Our tour guide was phenomenal and very informative! It was so fun to zip around London in the black cab and see the main hotspot sites as well as other ones we wouldn’t have otherwise known about. Such fun & definitely recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
High tea at the Savoy Hotel
London

We went to the Savoy for high tea after the Trooping of the Colours celebrating the Queen’s Platinum Jubilee. It was the perfect place for tea after such a fun & celebratory day! Beautiful setting & lovely live music. The food was delicious & the staff was very welcoming and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Hampton Court Palace - private tour.
London

Tour guide was very informative & interactive. The tour actually turned out to be more of an architectural tour which we weren’t aware of ahead of time. We were expecting more of a historical tour specifically about the Tudors (Henry VIII). I told our tour guide this and she was very well informed on this part of history about Hampton Court Palace as well so it wasn’t really an issue, we were still able to get the experience we were wanting. I’d be specific and clear about what your tour guide will be including in the tour before booking.

Quality of Experience
Guides, Drivers and Staff
Transport
Literary tour of Bath
Bath

This was a wonderful way to walk around & see all of Bath! The most BEAUTIFUL town, probably my favorite one of the entire trip. This tour gives you all the Jane Austen deets, as well as lots of sights for Bridgerton fans (which I am!). However, it doesn’t give as much background on the Roman Baths and Romans in general if that is something you’re looking for. Our tour guide Dianne was SO informative on all of the Jane Austen time period information. She was a lovely guide and we had a wonderful time with her.

Quality of Experience
Guides, Drivers and Staff
Transport
Cambridge by the flow of the Cam river
Cambridge

This was without a doubt in our top two favorite things we did on this trip (The first being seeing the Queen & Royal Family during the Trooping of the Colour celebrating the Jubilee!) Punting down the canals of Cambridge was so peaceful & relaxing. Beautiful scenery & lovely punting guide who made for great conversation! Take a bottle of champagne or two & some plastic cups with you ahead of time to enjoy during the tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: William Armstrong
William
William Armstrong
Local specialist in Dorset, UK | Reviewed on Jul 27, 2022

Dear Madison & Charles,

Thank you for this 5-star review. We are really happy to see the detailed review, as your time is precious. It was a pleasure for myself, Stephen, and the team to organize this for you and allow you to experience the Queen's 75th jubilee in such a special way. These types of themed requests are really interesting to work on!

Thank you for trusting in us to create your tailormade vacation in England. Spring is a great time to travel here and we are happy that... read more

Dear Madison & Charles,

Thank you for this 5-star review. We are really happy to see the detailed review, as your time is precious. It was a pleasure for myself, Stephen, and the team to organize this for you and allow you to experience the Queen's 75th jubilee in such a special way. These types of themed requests are really interesting to work on!

Thank you for trusting in us to create your tailormade vacation in England. Spring is a great time to travel here and we are happy that you had a great time.

Of course, we have noted your comments about room size in London.

Best regards!
Stephen

Overall, we had a wonderful time in London an...
England | Jun 14 - Jun 23, 2022

Michelle
Michelle N.
San Francisco, CA | Reviewed on Jul 13, 2022

Overall, we had a wonderful time in London and Paris. While Kimkim got a lot right, such as hooking us up with great tour guides and finding good accomodations in nice locations, there were some glitches which would prevent me from using them again. The main issue was with timing; there were many instances where there simply wasn't enough time to get from one place to another, resulting in us missing some of our paid activities. For example, we had premium Big Bus tickets and a boat tour... read more

Overall, we had a wonderful time in London and Paris. While Kimkim got a lot right, such as hooking us up with great tour guides and finding good accomodations in nice locations, there were some glitches which would prevent me from using them again. The main issue was with timing; there were many instances where there simply wasn't enough time to get from one place to another, resulting in us missing some of our paid activities. For example, we had premium Big Bus tickets and a boat tour on the Thames as part of the package, but were unable to use them but for a brief 30 minute bus ride on day 2 (it was at the end of the bus route). Once we arrived in London, the Big Bus tour had shut down, so it wasn't an option on that day. The next day we had plans to go to the Warner Brothers Studio (Harry Potter) early in the morning, despite my request for no early morning activities. We then had to rush (literally had to run) to catch a bus to take us to the Tower of London; we arrived late and missed many of the attractions there, since it was near closing time.
Since the Big Bus tours closed at 6:30 we were only able to ride for about 30 minutes on day 2.
We never were able to use our boat tickets (which I presume we paid for) or take full advantage of the Big Bus tour, which would have been a nice introduction to London.

On the plus side, we thoroughly enjoyed our private Jane Austen walking tour in Bath and the Stonehenge tour. Our final day in London we were scheduled to visit Westminster Abbey after a Changing of the Guard tour. We did not have sufficient time scheduled to see the Abbey; however, since we needed to catch the Eurorail to go to Paris the same day. We ended up rushing our visit to the Abbey and were unable to see much of it.

There were several discrepancies and inconsistencies in the printed information we received from Kimkim. For example, on day 2 in Paris, our itinerary noted that we were to go to the Louvre for a tour. We showed up to the tour only to realize that the tickets themselves were for a later date. That discrepancy in printed information caused us to miss out on other plans. It should be noted however, that when we went back to the Louve two days later, the tour was wonderful. The worst issue came the last day - our itinerary stated that our driver would be at our hotel to take us to the airport 3-3.5 hours before our flight. Unfortunately, our driver had received different information and left us at the hotel 3.5 hours before our flight. There was a taxi strike happening that day so we had to scramble to figure out how to get to the airport and make our flight. I called Stephan (William was not the contact during the trip - my rating above is for Stephan) from High Point Holidays who said he found another driver but it would cost me over $300. I was shocked that he took no responsibility for this mix-up and expected me to pay to make it right. He later called saying he found another driver for less money, but again made no offer to compensate me. We ended up taking the bus to the airport. It was very stressful, and we would have missed our flight, but luckily, it had been delayed. Finally, in both London and Bath, we arrived at our hotels to find that our rooms had not been paid for. This was awkward and time-consuming to remedy (I had to call Stephen both times). Also, at the Black Fox hotel in Bath, we had a room with one double bed, although I had requested separate (twin) beds for the entire trip. The hotel told me they weren't informed of my request and had no other rooms available. I had to share a bed with my teenage daughter which was something I had hoped to avoid (she kicks!). I brought this to Stephen's attention at the time, but he said nothing about it.

I love Kimkim's concept but the poor timing issues took their toll on us. I brought all these issues to Stephen's attention during the trip and asked for a partial refund to offset our costs for the Big Bus tours we couldn't take, but I never got any response.

Hotel Reviews
ibis Styles London Gloucester Road
London
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Black Fox
Bath
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eiffel Rive Gauche
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: William Armstrong
William
William Armstrong
Local specialist in Dorset, UK | Reviewed on Jul 13, 2022

Dear Michelle and Aubrey,

I would like to take the time to sincerely thank you for your feedback. This helps us become stronger, and rectify anything. I would like to take the time to reply though.

Firstly, we are happy that you like the trip and especially enjoyed the hotels and the tour guides. It was a pleasure putting you in touch with great guides during the current boom in European tourism.

When it comes to timing, we are sorry to hear that you missed out on some experiences or... read more

Dear Michelle and Aubrey,

I would like to take the time to sincerely thank you for your feedback. This helps us become stronger, and rectify anything. I would like to take the time to reply though.

Firstly, we are happy that you like the trip and especially enjoyed the hotels and the tour guides. It was a pleasure putting you in touch with great guides during the current boom in European tourism.

When it comes to timing, we are sorry to hear that you missed out on some experiences or had some experiences reduced since there was not enough time to enjoy them.

The Thames boat tour was thrown in by us, and was never included in the quote or the proposal, though I am sorry to hear you didn’t get the chance to experience this.

We hoped that by including a premium bus tour ticket for 2 days (as opposed to the 1-day ticket included in the quote) you would have a moment in your days to enjoy this experience. Again, we are sorry to hear that you were not able to enjoy this experience fully. Since we were just alerted to this now, we have refunded you for a Bus tour.

We are very happy that you enjoyed Stonehenge and you time with our private tour guide in Bath. The works (and life) of Jane Austen came to life in front of you, I’m sure!

We are sorry to hear you felt you missed out on the Abbey because of the need to check in at the Eurostar – simply put June 2022 has seen challenges at international airports and stations so Eurostar has departures by international train have been more than a little stressful at moments. We therefore highly recommend you arrive at the time Eurostar announces as suggested before departure: 90 minutes. Again, a shame that this reduced your time to enjoy the Abbey. Since we were just alerted to this now, we have refunded you for this.

When it comes to a discrepancy in the printed information for the Louvre, I am really confused with what you have written in your review as each of the roadbook, the vouchers and the supplier ticket mentioned 3pm or 15:00.

Regarding the SNAFU on the last day, the roadbook mentioned pickup at 7am. The driver Thierry has showed us a computer generated email that he had arrived precisely at that time. He then contacted the hotel somewhere around 730am to tell them to call you (he may have also called you), after his contractual waiting time was finished, and then he waited another 15 minutes. Still lyou did not show he says. Departing at 745am, as he had other urgent journeys in other places. He felt that you had slept in and not taken seriously the call from the hotel reception to you. I instead think that you thought the arrival time at Paris Airport was instead the pickup time. Is that it? When it comes to our actions, from 746am or so when Stephen was called by you, he sent a screenshot to you of the only private driver he could find at the time, and the price (with of course no markup). It was, as you mentioned very expensive. He did not propose to pay for that as it seemed that you had been slow to arrive downstairs where the driver was, and so were potentially over 45 minutes late to that pickup. Stephen then called around to other drivers and found one who could do the journey for 70€. By that time you had walked or were walking to the bus, on your own accord. After explaining to you that Stephen had a driver for 70€ who could turn around and start coming to your hotel, you chose to still take the Bus. A bus does have some dedicated bus lanes, so the fact of taking the Bus was perhaps quite wise during peak time. Again, we are sorry to hear that you had to run for this, but it took Stephen time between you refusing the expensive transfer, and then him finding the cheap transfer. Again, sorry to hear you had stress and to run for this Bus. Stephen sad he was feeling bad for you all that time, and then elated to hear that you made it. Fingers crossed there are no future taxi strikes on your travels!

We want to apologize for the bother when the hotel did not charge our card, and thank you for alerting us at the time by phone. You were right to have called, and enabled us to make payment immediately by credit card over the phone.

We are entirely sorry that you had the one night in a double room, in the place of a twin. Thank you for bringing that to our attention now for the first time. This is the first time any of us here heard about your concern, and this problem. Regarding the communication about this, Stephen sincerely has no recall of being called about this. We have refunded you this night, as it is not to the high enough standard. Since we were just alerted to this now, we have refunded you for this.

We want to thank you for your review Michelle, and are sincerely sorry that there were some awkward moments during your stay. We are happy that you enjoyed the guides, the hotels and the overall experience in Paris & London.

Best,
Will

Excellent Trip to London, Scotland's Highlands, and Ireland
Scotland | Jun 1 - Jun 20, 2022

Rebecca
Rebecca G.
Boulder, CO | Reviewed on Jul 15, 2022

We had the best trip to London, Northern Scotland, and Ireland! Kimkim connected us to William and Stephen who created an itinerary for us. They listened closely and added well-coordinated experiences around our interests. We combined: time in London, hiking in Northern Scotland, visiting Isle of Skye, and spending time in the South East coast of Ireland. We worked closely with Stephen, and he was knowledgeable and created a great trip for us. We loved taking the overnight train from... read more

We had the best trip to London, Northern Scotland, and Ireland! Kimkim connected us to William and Stephen who created an itinerary for us. They listened closely and added well-coordinated experiences around our interests. We combined: time in London, hiking in Northern Scotland, visiting Isle of Skye, and spending time in the South East coast of Ireland. We worked closely with Stephen, and he was knowledgeable and created a great trip for us. We loved taking the overnight train from London to N Scotland! We loved our accommodations in Isle of Skye! Every one of the drivers that was part of the trip was also a tour guide, and taught us so much about the areas we visited. Stephen suggested the West Highlands Way for hiking which was perfect! We also really enjoyed where we stayed in Wicklow, and then a swim rise in Greystones. We appreciated communicating with Stephen throughout the trip . They made it super easy: air flights, trains, accommodations, bag transfers. I think Kimkim, William, and Stephen did a great job. We are extremely pleased!

Hotel Reviews
House Of Juniper - The Cabins
Isle of Skye

We stayed in an upper floor suite at the Manse (the main house). This is a beautiful, modern accommodation with an excellent location and beautiful view of the sea. This was one of our favorite accommodations! Breakfast was delivered each morning with fresh croissants and overnight oats. Thank you House of Juniper! They even had a sauna. Lovely.

Tips for future travelers

1 block walking distance to a good pub/restaurant and a few more blocks to a grocery and town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ashling Hotel Dublin
Dublin

This is an excellent quality hotel with comfortable rooms, a good restaurant, great service, good breakfast, and a great location. We were incredibly pleased with our time at the Ashling Hotel. We were able to walk easily to many things in Dublin. It was the best breakfasts on our entire trip.

Tips for future travelers

Enjoy the great quality free breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caledonian Sleeper Train Cabin
Edinburgh

The Caledonian Sleeper Train was probably the highlight of our trip. We had two adjoining rooms, where we were able to open the door and all of our family could be together. The beds were incredibly comfortable. The train was incredibly clean and efficient. The food was very good and decent and we got a great nights sleep. We got off at Bridge of Orchy and started directly hiking. An amazing experience! I recommend to anyone!

Tips for future travelers

Book early so you have a choice of first class or standard sleeper cars. Both are good quality. The benefit of first class is that you have access to the lounges at the train stations, which could be really nice.

Authenticity & Character
Location
Staff
The staff of the train were incredible. Knowledgeable, helpful.
Cleanliness & Comfort
Ben Nevis Hotel & Leisure Club
Fort William, Inverness-shire

We enjoyed the location and we really enjoyed the pool. However the rooms are only average. The restaurant is poor.

Tips for future travelers

Pass on the restaurant. It was the full cost of a restaurant, but the food was very bland and felt like maybe it catered to seniors and bus tours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Indigo Glasgow, an IHG Hotel
Glasgow

This is a decent urban hotel. The rooms were comfortable and the restaurant was decent. We did find that the decor was a bit garish for my taste (bright pink lamp shades in the rooms, etc.)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kilomokea
Campile, Co. Wexford

This is a very specialized property and would be ideal for someone who is looking for a formal, traditional, manor-house kind of experience. On those terms it would be a 4.5 stars. For our preferences it would be 3.

Tips for future travelers

Do you enjoy a traditional, formal manor house experience, then this is for you.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Bridge Tavern
Wicklow Town Co. Wicklow

We loved this accommodation. It was freshly renovated, with very comfortable rooms and well appointed bathrooms. The location was great. We also really enjoyed being above the tavern, which had great food and a really good atmosphere. Really enjoyable to look out over the river and sea.

Tips for future travelers

The tavern is really good as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Great comfortable clean new rooms!
Kings House Way Inn
Glencoe

Gorgeous location! We really enjoyed having 2 nights in this location. It is big and open and not as cozy as we hoped. However, a great spot and beautiful setting.

Authenticity & Character
Location
Staff
It felt like the staff were mainly new. They all did a good job, but were still finding their way with creating a friendly environment.
Cleanliness & Comfort
Local specialist: William Armstrong
William
William Armstrong
Local specialist in Dorset, UK | Reviewed on Jul 15, 2022

Dear Rebecca,

Well we are really happy that you enjoyed yourselves. Sending families to the most interesting corners of the United Kingdom and Ireland is a real joy. It gave me a lot of satisfaction to read that you appreciated the work of Stephen and our team. We are happy to hear that. I also appreciate that you highlighted your preferred suppliers, and that you loved the West Highland Way. It is an epic, yet achievable adventure isn't it!

Thank you for travelling with us, and taking the time to write such a detailed review.

All the best Rebecca,
William at High Point

Best family vacation
Scotland | May 25 - Jun 5, 2022

Marty
Marty B.
Castle Rock, CO | Reviewed on Jun 13, 2022

Absolutely one of the best family vacations we have had. Extremely organized and excellent communication before and during the entire trip. We will absolutely use Kim Kim for our next adventure. read more

Absolutely one of the best family vacations we have had. Extremely organized and excellent communication before and during the entire trip. We will absolutely use Kim Kim for our next adventure.

Hotel Reviews
Kimpton Charlotte Square Hotel, an IHG Hotel
Edinburgh

Great hotel, very clean, very helpful staff members

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tigerlily
EDINBURGH

Great hotel, very clean, excellent staff members

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: William Armstrong
William
William Armstrong
Local specialist in Dorset, UK | Reviewed on Jun 13, 2022

Thank you for choosing us Marty and Brad - it was a pleasure organizing this adventure for you.

A perfect 2 weeks in England!
England | Apr 18 - Apr 30, 2022

L
Laura C.
Orlando, FL | Reviewed on May 15, 2022

Kudos and more to William and Stephen! What a fabulous 2 week trip they put together for us in April. We started in London, travelled to Swanage and Lyme Regis, experienced Bath and the Cotswalds before returning to London. Our accomodations were charming and all prearranged tours were the best. It was so nice to have all of this plus transportation arranged in advance, as it allowed us to focus on the incredible sights and scenes and not stress about the details. All of the guides we... read more

Kudos and more to William and Stephen! What a fabulous 2 week trip they put together for us in April. We started in London, travelled to Swanage and Lyme Regis, experienced Bath and the Cotswalds before returning to London. Our accomodations were charming and all prearranged tours were the best. It was so nice to have all of this plus transportation arranged in advance, as it allowed us to focus on the incredible sights and scenes and not stress about the details. All of the guides we met with were so informative and passionate about their specialties. These included a tour guide for the Albert and Victoria museum; a fossil expert at the Jurassic Coast; a Jane Austin devotee and Daniel, a local guide from Bath, who took us to probably my favorite spot, Castle Combe.
A final note: I don't know how they did it, but somehow William and Stephen arranged for 2 weeks of incredible weather, with not a drop of rain!!

Hotel Review
Eight
Bath

The staff here was so accomodating and pleasant. The breakfasts were 5 star and the rooms clean and updated. While there wasn't a lift, help with getting luggage in and out was provided. The little square our rooms looked out on had activity until @ 10pm, but earplugs were provided just in case.

Tips for future travelers

My only thought would be that guests be able to navigate the stairs without access to a lift. This wasn't a problem for us, and we're all in our late 60's.

Authenticity & Character
Location
So centrally located. The train station was within walking distance, and cabs were available at the top of the street
Staff
The best and so helpful.
Cleanliness & Comfort
Activity Review
Private transfer to your hotel. Then check-in or bag-drop
London

The drivers were on time and the vehicles spotless.

Quality of Experience
Transport
Local specialist: William Armstrong

We booked a trip to England thru KimKim and i...
England | Apr 18 - Apr 30, 2022

C
Cathy K.
Boston, MA | Reviewed on May 12, 2022

We booked a trip to England thru KimKim and it was absolutely fantastic. William and Stephen put together an amazing trip and there was no one thing that was not perfect. Hotels were awesome, the tours they picked for us were fantastic and all transfers showed up on time as arranged. They did everything and all we did was show up. I would highly recommend this group and we will most definitely use them again. read more

We booked a trip to England thru KimKim and it was absolutely fantastic. William and Stephen put together an amazing trip and there was no one thing that was not perfect. Hotels were awesome, the tours they picked for us were fantastic and all transfers showed up on time as arranged. They did everything and all we did was show up. I would highly recommend this group and we will most definitely use them again.

Local specialist: William Armstrong

Trip to Scotland - April 2022
Scotland | Apr 22 - Apr 29, 2022

V
Vijay L.
Murphy, TX | Reviewed on May 19, 2022

Our trip to Scotland in April 2022 was certainly very well organized. The people scheduled to pick us up from the airport, along with the guides and chauffeurs were timely in their pick up and drop off each day we were there. Our guide Keith was very knowledgeable and prompt and dressed each day in a kilt which added to the flair of the trip!
The walking tour guide in the cities of Edinburg (Jenny) and our city guide in Glasgow ( Caron) were both excellent. We especially liked our... read more

Our trip to Scotland in April 2022 was certainly very well organized. The people scheduled to pick us up from the airport, along with the guides and chauffeurs were timely in their pick up and drop off each day we were there. Our guide Keith was very knowledgeable and prompt and dressed each day in a kilt which added to the flair of the trip!
The walking tour guide in the cities of Edinburg (Jenny) and our city guide in Glasgow ( Caron) were both excellent. We especially liked our guide Ruari in Aviemore who was patient, polite and extremely knowledgeable about the wild life of Scotland.
Inverness is hands down the prettiest place to see. You will not want to miss that city!

Our hotels were all bed and breakfast places that were well sought out, very comfortable and in upscale neighborhoods. We did have one hiccup upon arrival in our hotel in Edinburgh. The check-in clerk told us we had to pay for the hotel before handing us our keys. A quick phone call to the travel agency and our dilemma was handled expeditiously.

If I had one complaint, it would be that our schedule was a little too hectic. We packed in way too many tours, sightseeing, and buzzing around to get to as many places as possible. I did feel we were just driving around too much get from point A to point B . We never got to linger in any one city long enough to absorb the culture, local cuisine, shopping , arts & crafts and street performers.

Maybe, if you plan a trip like ours take at least 1 day in each city to sit at a small cafe with a coffee. Stroll down the cobble streets, take in the sights and sounds and just talk to the local people. Scotland is extremely scenic and picturesque!

Overall we were extremely pleased with our travel arrangements and would highly recommend you using this agency for your future trip to Scotland.

Hotel Review
Hapimag Resort Edinburgh
Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private walking tour of Edinburgh with a top Historian
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: William Armstrong

Breathtaking
Scotland | Apr 25 - May 5, 2022

Jenifer
Jenifer S.
San Diego, CA | Reviewed on May 07, 2022

We had the trip of a lifetime with the help of William and Stephen. They tailored the trip to the things we liked and took out all the stress of planning the trip. We particularly liked all of our tours, the wildlife tour, riding bikes in Callander, and the tour of islands in Oban. All of our guides were knowledgeable and kind. There was not one activity we did not love, and the team checked in to make sure things were going smoothly. The accommodations were also amazing. Our favorites... read more

We had the trip of a lifetime with the help of William and Stephen. They tailored the trip to the things we liked and took out all the stress of planning the trip. We particularly liked all of our tours, the wildlife tour, riding bikes in Callander, and the tour of islands in Oban. All of our guides were knowledgeable and kind. There was not one activity we did not love, and the team checked in to make sure things were going smoothly. The accommodations were also amazing. Our favorites were the Dunstane Houses and Hotel du Vin. We miss Scotland already and are already thinking about when we can come back- and we know we will use KimKim again!

Hotel Review
The Dunstane
Edinburgh

The place to stay in Edinburgh. An old house that was updated but kept the integrity of the house. You feel transported.

Authenticity & Character
Location
Slightly farther from town center for those that can not walk long distances
Staff
Cleanliness & Comfort
Activity Review
Electric Mountain Bike Hire in Callander
Callander

Incredible views you can take in at your own pace. Very little energy expenditure with E-bikes but a large reward with epic views as you ride through the woods.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: William Armstrong

12-Day Honeymoon in Scotland - April 2022
Scotland | Apr 18 - Apr 29, 2022

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Allie H.
Austin, TX | Reviewed on May 04, 2022

We had a fantastic 12-day trip touring Scotland. William and Stephen at High Point Holidays were very helpful throughout the process. Early on in planning, they worked through several iterations of our itinerary making sure if fit our needs. When it came to the trip itself, we had some travel challenges, including a cancelled flight that delayed our trip by a full day, and a positive COVID test making us unable to travel back on the date intended at the end of the trip. William and Stephen... read more

We had a fantastic 12-day trip touring Scotland. William and Stephen at High Point Holidays were very helpful throughout the process. Early on in planning, they worked through several iterations of our itinerary making sure if fit our needs. When it came to the trip itself, we had some travel challenges, including a cancelled flight that delayed our trip by a full day, and a positive COVID test making us unable to travel back on the date intended at the end of the trip. William and Stephen worked extra time to rebook transfers, hotels, tours, etc., to help us adjust to these challenges. Their support was so valuable, especially in this time when travel is riskier than in the past.

The trip itself was spectacular. We were mostly in the highlands. Some of our favorite parts:
-The PhD level tour of Bannockburn with Dr. Cook. This gave us a fantastic historical foundation at the outset of our trip. We had four hours with Dr. Cook to explore the battlefield and ask a wide array of historical and cultural questions about Scotland
-The West Highland Way. We loved doing the West Highland walks - we felt this was a great way to get immersed in the nature of the highlands. All details of the walk and the logistics of securing lunch, etc., were made very clear to us making it easy and fun for us to do.
-Kinloch Lodge on Isle of Skye. This was our splurge hotel of the trip, and it was well worth it. The food was fantastic, the service was unbeatable. This was a part of our trip we will never forget.

We felt like the selection of all the hotels was on point, and the details of the trip were put together well. We always had enough time to get from place to place, and there was a wealth of information and detail shared with us to navigate the trip as we toured.

Thank you William and Stephen - we appreciate you!

Hotel Reviews
Bridge of Orchy Hotel
Bridge of Orchy

This was our first hotel, and it was one of our favorites, second only to the Kinloch Lodge in Skye, which is much much more expensive. The hotel has an old inn and some modern buildings that also have rooms. The rooms were very modern, clean, welcoming. The food at the restaurant was some of the best we had on our trip. Very easy access to the West Highland way trail - it is right along the path.

Authenticity & Character
The food at the restaurant, the proximity to the trail, the wonderful views
Location
Right next to the trail
Staff
Cleanliness & Comfort
Room was very clean, efficient use of space, bright
Nevis Bank Inn
Fort William

This hotel was clean and the staff was friendly, but there was nothing special about it. It felt very bland, and in a town like Fort William, it seems like there would be a better option for a similar price. The restaurant was not very good, and there was little character. However, as mentioned, it was comfortable and clean.

Authenticity & Character
Location
It was a bit of a walk to the center of town, positioned on one of the main roads.
Staff
Cleanliness & Comfort
The bed was comfortable
Kinloch Lodge
Isle of Skye

The hotel is pricy, but it is totally worth it. This was one of the highlights of our trip. The hotel itself was gorgeous, with wonderful views and very comfortable drawing rooms where you could read, play chess, have a drink, generally relax. There were some small walks you could do from the property which we enjoyed as well. Our room had a fantastic view, and the bed was very comfortable. The service was impeccable. We had dinners at the restaurant, which is also pricey, but well worth it for the food and overall experience. As we spend more days on Skye after our stay at Kinloch, we heard of locals that would come to this restaurant for special occasions (birthdays, anniversaries, etc). There are not many customers staying at the hotel, which gives is a relatively private feel, but you still have the energy of other guests around you and with whom you can socialize.

Tips for future travelers

Book the hotel restaurant ahead of time - there aren't many other options nearby, and it is well worth it. We typically like to explore local restaurants, but Skye doesn't have a ton of options so go with the on-site option this time.

Authenticity & Character
Location
Staff
Some of the best service I've ever experienced
Cleanliness & Comfort
Cairngorm Hotel
Aviemore

The staff was very friendly, and there was a bustling restaurant and bar downstairs that had a great energy. The food was pretty good, nothing exceptional, but decent. The room itself was the same - pretty good, nothing exceptional. The view out our window was of a roof with some trash on it so not ideal. However, it does seem like this hotel is likely one of the better options in Aviemore, and we enjoyed our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Tailrace Inn
Kinlochleven

The Inn has a wonderful tavern below, which we enjoyed after a long day's walk on the West Highland Way. The staff were very friendly, and the vibe at this place was really great. Four stars because the bed was not so comfortable, so we didn't sleep that well here. However, overall we enjoyed the experience here. It is definitely a more rustic Inn, which did not bother us. There is another hotel in town called Macdonald Hotel which had a restaurant with a great view that I may have preferred to stay at, but my husband doesn't agree so there you go :)

Tips for future travelers

If you're cool with eating pub food, this one is as good as any other. If you'd like dinner with a view, reserve Macdonald Hotel ahead of time. Can't speak to the food, as it was booked when we tried to go there, but the view of the Loch is exceptional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Six Brunton Place Bed and Breakfast
Edinburgh

Wonderful room, very beautiful and comfortable. And very helpful staff. Central location in Edinburgh, walkable to the main sites. My husband unfortunately learned he was positive for COVID during our stay at this hotel, and the woman working at the hotel was very understanding and helped us figure out how to get dinner/breakfast and let us check out an hour late as we figured out our self-isolation plan.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cuillin Hills Hotel
Portree

The view from this hotel alone makes it worth a stay. The restaurant was also very good - we ate in the restaurant one night, and ordered room service the other. Both were very good. The restaurant has fantastic views of the Cuillin Hills. The room itself was pretty cookie-cutter, but very comfortable.

Tips for future travelers

Recommend at least one night at the hotel restaurant to enjoy the view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kings House Way Inn
Glencoe

Great hotel - really fun to finish the day on the West Highland way and end up at this isolated hotel seemingly in the middle of nowhere in the Glencoe Valley. Great views. The restaurant was just okay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phd level guided tour of Bannockburn
Stirling

Dr. Cook led us around Sterling and Bannockburn for four hours telling us the history of the Battle as well as answering any and all questions about Scottish history and culture. He was extremely knowledgeable. As a bonus, the walk was beautiful, we really got to explore those two towns.

Quality of Experience
Guides, Drivers and Staff
First day on the West Highland Way
Glencoe

We thoroughly enjoyed the two days we did the West Highland way. Clear walking notes, and such a great way to immerse in the beauty of Scotland.

Quality of Experience
Transport
Bag transfer was seamless
Salmon and Sea Trout fishing on the Snizort River with a ghillie (fishing expert)
Scotland

Danny was very knowledgeable and a great teacher. I have almost zero fly fishing experience, and my husband very little, and he did a great job teaching us the foundations. We didn't catch any fish, but what can you do. Location was great, right next to the Old Man of Storr

Quality of Experience
Guides, Drivers and Staff
Cairngorms National Park Wildlife tour with a specialist
Scotland

Safari Steve was a hoot. We didn't really know what to expect with this tour, but we knew we wanted to get out and explore the park. Steve took us to some beautiful, off the beaten path spots that would have been difficult to find on our own. He helped us see and learn about the birds and other wildlife in the area as well. We saw a pair of Osprey in their nests, some red grouse, and many other things. The Walkers shortbread and coffee was a nice touch!

Quality of Experience
Guides, Drivers and Staff
Transport
Isle of Skye Whisky immersion at Torabhaig
Scotland

We enjoyed learning about the process of distilling. The tour was good, and the whiskey was good. It did not absolutely blow us away. I think we would have liked to go to the older distillery on the island more (Talisker), but it is also not as conveniently located. Overall we enjoyed the tour and it fit into our itinerary well.

Quality of Experience
Guides, Drivers and Staff
Invigorating full body massage in Skye
Scotland

Very relaxing and welcome after several days of long hikes. The massage therapist was very friendly and did a good job. She was a bit too chatty at the beginning, but quieted down after a bit. It generally felt very good, but there were a few times when she would use a roller directly on the spine which didn't feel great. However, overall, we thoroughly enjoyed the experience and it added to our relaxation at Kinloch Lodge.

Quality of Experience
Guides, Drivers and Staff
Skyeskyns Tannery visit
Scotland

It was fascinating learning about the tannery trade, and it also helped us get context for sheep farming in Scotland and the UK. The tour itself was really great. We did end up buying some awesome sheep skin slippers. There was less merchandise from the actual tannery than we were expecting. The location of the tannery was beautiful and worth the trip to see on its own. We also appreciated the eco-friendly practices that the tannery uses.

Quality of Experience
Guides, Drivers and Staff
18 holes at a Championship Course in the Spey Valley
Aviemore

My husband really enjoyed his round of golf. There was almost no one on the course, and the scenery was beautiful.

Quality of Experience
Guides, Drivers and Staff
Local specialist: William Armstrong

Covid Trip
Scotland | Oct 9 - Oct 15, 2021

W
Whitney S.
Las Vegas, NV | Reviewed on Oct 18, 2021

The trip was kind of a cluster because of the COVID regulations, but some of the restaurants or destinations were closed on the day we were scheduled to see them. Our rental was a nightmare, we didn't fit in the cars and the car seat was unavailable, so we had to use a different one that was not functional that we had to makeshift into working. The tour guide/driver was just a driver. He didn't know the schedule and asked us where we were supposed to be going and seemed confused with the... read more

The trip was kind of a cluster because of the COVID regulations, but some of the restaurants or destinations were closed on the day we were scheduled to see them. Our rental was a nightmare, we didn't fit in the cars and the car seat was unavailable, so we had to use a different one that was not functional that we had to makeshift into working. The tour guide/driver was just a driver. He didn't know the schedule and asked us where we were supposed to be going and seemed confused with the whole thing. He also didn't provide any information on any of the places. It was just quite odd. Otherwise, it went smoothly. Though I would suggest, if possible, Kim Kim add some sort of background audio that you could listen to on your way to the next destination so you get the background before you get there.

Local specialist: William Armstrong