Kimkim Trip Reviews for Scotland

4.7
Based on 65 ratings
Read 65 verified reviews by travelers who booked their trip to Scotland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our Amazing Ireland and Scotland Christmas Adventure
Scotland | Dec 17 - Dec 30, 2023

S
Stephanie M.
Seattle, WA | Reviewed on Jan 08, 2024
KimKim matched us with Justine Stewart: We are a mother (62 yo) and daughter (31 yo) who contacted several Travel Services before embarking on our Christmas Adventure to Ireland and Scotland. We chose KimKim because they matched us with Justine Stewart. Justine is the only person (out of five different agencies) who read our initial email and what we envisioned for our trip and truly captured what we imagined from day one. She was a delight to work with throughout the entire planning... Read more

KimKim matched us with Justine Stewart:

We are a mother (62 yo) and daughter (31 yo) who contacted several Travel Services before embarking on our Christmas Adventure to Ireland and Scotland. We chose KimKim because they matched us with Justine Stewart. Justine is the only person (out of five different agencies) who read our initial email and what we envisioned for our trip and truly captured what we imagined from day one. She was a delight to work with throughout the entire planning phase. Justine came up with wonderful suggestions for us. She was informative, responsive, and fun to work with. I was excited every time I received a chat message from Justine. She was effusive, warm, engaging, and down to earth. Her excitement in the planning stages made the trip fun to plan and then amazing to experience. Early in the planning phase, when we realized we needed to change the airport/city we were flying into, which affected our initial itinerary, Justine handled the adjustments smoothly. She was also helpful with my questions about travel insurance and gave me good advice and tips in that area. We traveled during the weeks surrounding Christmas, and although Justine was on holiday herself for part of that time, she still took the time to check in with us to make sure all was well. We feel like we made a new friend in Justine.

Claire and Eva
We were also well taken care of by Claire and Eva at KimKim, who helped us out over the two days we needed assistance due to a snowstorm.

Hotels in Ireland:

Cashel Palace – We pulled in at night to an amazing view of this grand accommodation. We drove down a long driveway and saw the beautiful red brick lit with lights. Once we arrived, we were given a tour and were delighted and amazed at the beauty of this hotel. They have a lovely Drawing Room, a cozy bar, and several wood-burning fireplaces. We took advantage and enjoyed them all. Our room was elegant, and we even had a Christmas tree!

Adare Manor – We felt like we were walking back in time when we entered this amazing hotel. From being greeted by friendly porters in the driveway to seeing the enormous Christmas tree in the reception area to the helpful tips and tour provided by the lovely Anne – we were swept up in excitement from our first moments there. We had a delicious lunch in the gorgeous Drawing Room while sitting next to another beautiful Christmas tree. We enjoyed a fun walk from the hotel into Adare Village, visited charming little shops, and saw the amazing thatched-roof buildings. Our dinner in The Carriage House was outstanding.

Glenlo Abbey – The front desk staff was very friendly. They informed us that they had upgraded our room – and it was spacious and lovely. The grounds around this hotel afforded us a beautiful walk.

Waterloo Townhouse – We had a cute room painted in soft pink overlooking a little backyard.

Hotels in Scotland:

Ness Walk - This is a lovely hotel. We were greeted with a glass of champagne and treated well during our stay. The hotel is elegant and situated on a beautiful river walk along the Ness River. We ventured out and walked down the river and across a bridge into a delightful area of Inverness. We discovered a most incredible place – Leakey's Bookshop.

The Fife Arms is our favorite place we've ever visited. We fell in LOVE with The Fife Arms. They covered the outside of the hotel in twinkly lights, and there was a brightly lit Christmas tree across the street. Every restaurant (The Clunie Dining Room, The Flying Stag) and every room (the Drawing Room, Elsa's Bar, The Tea Room, the Reception area) was an absolute joy to experience. I wished for a wood-burning fireplace on this trip, and this hotel had three amazing fireplaces that were burning and crackling at every moment. The entire experience, the amazing hotel, the afternoon tea, the reindeer parade, the amazing meals, the Christmas stocking on our door in the morning – was all magical. We arrived to find a bottle of champagne chilling in our room and complimentary tastes of whisky and gin with drink biscuits if we desired. The Fife Arms' incredible staff made our Christmas trip truly unforgettable. We greatly appreciated Rachael Henley (General Manager) while dealing with stress and uncertainty due to our car transfer service. She gave us such reassurance that all would be well. We felt safe and taken care of as she reached out to the car transfer service on our behalf and had her team assist with information on weather conditions and snow gates. She and her team assured us we would figure it out. They were able to offer us accommodations for an extra night. All of their hospitality and kindness during our trip went above and beyond.

Hotel Du Vin & Bistro - This was an ideal location for us as we wanted to explore Old Town Edinburgh, which was mere steps away. The Night Manager, Paul, went above and beyond for us. On one occasion, a glass bottle shattered inside my nylon carry-on luggage bag. Paul cleaned and repaired it. On another, we had an airport pickup at the hotel at 5:45 am. Paul had takeaway coffees and croissants waiting for us, along with updated flight details and gate information, making our journey home smoother.

Outstanding Hotel employees:

Adare Manor - Anne
The Fife Arms - Rachael (GM), Sam, Josh, Alex
Hotel du Vin & Bistro - Paul

Great Drivers:

Dermott Coffey – to Cashel Palace – He was fantastic, warm, engaging, and fun!
Tony – to Adare Manor – Tony was great! He had quite a sense of humor.
Frank – Galway Taxis – to Dublin - Frank was professional and provided a quiet ride to Dublin.
Dave – Elite Transfers Dublin – to Dublin airport – Dave was warm, friendly, and funny!
Ahmed – Inverness Taxis - airport to Ness Walk and then to Braemar. He was professional.
David – VChauffeur.com – Braemar to Aberdeen - He was fantastic! David was professional, kind, funny, and compassionate. David's service was unparalleled.
Adrian – Edinburgh Executive Travel – to Edinburgh airport – professional, sense of humor, nice service

Wonderful Tours:

Galway Food Tours - Gina (Regina)
Gina was a delight on our Walking Food Tour in Galway. She was punctual, friendly, informative, and fun. Gina had an easy demeanor and kept the conversation flowing throughout our 2.5-hour tour. We fell in love with Galway, and Gina was a huge contributing factor as she wound us in and around Shop Street, the pedestrianized thoroughfare in Galway.
• We started our morning with a taste of delicious coffee at Little Lane Coffee Company, which showcases Irish Specialty Coffee Roasters.
• Then we stopped in at an amazing French Chocolaterie called Truffle. We enjoyed a raspberry-filled croissant and some divine chocolates. There was an actual wall of running chocolate that was amazing!
• We popped into Ean for wine and two delicious small plates.
• Next on our tour was Tigh Neachtain, a pub that opened in 1894, which we learned was the former home of Richard Martin, an animal rights activist and abolitionist. We enjoyed learning about the colorful history and sat in one of the small, cozy booths known as a "snug." We tasted oysters, mussels, meatballs, soda bread and beer.
• Next was a visit to the upstairs of a fine foods shop called McCambridge's, where we tasted three spirits – Irish Whiskey, Irish Poitin, and Irish Apple Brandy.
• We finished the tour with delicious Murphy's Irish Ice Cream.
During our tour, Gina also recommended three other locations – and we managed to make our way over to all three after the tour. We stopped in and bought some books at Charlie Byrne's Bookshop, which was enchanting. We visited the King's Head, another historical pub, for a pint of Guinness. After a lovely walk to the fishing village in Galway, where we captured wonderful photographs, we went to Gina's final recommendation, Sheridan's Wine Bar. It was cozy and charming!

Dublin Tour Guide - John Caffrey
We felt immediately at ease when John greeted us at our hotel. He was such a warm, friendly, and engaging person. His wealth of knowledge, facts, and fun stories made the day fly by much too quickly. We visited a museum, the National Art Gallery, and Dublin Castle, as well as interesting statues and monuments to Patrick Kavanagh, Oscar Wilde, and George Handel. We passed by impressive government buildings and a war memorial and walked around the Trinity College campus. John treated us to coffee, biscuits, ice cream, and an Irish coffee along the tour! We felt so comfortable with John that we ate dinner with him at a nice pub where we enjoyed Irish stew and Guinness to complete our experience. We saw so much in Dublin in one day and would have missed so much on our own. John created a truly memorable experience.

Inverness Tours – Edinburgh Tour Guide - Scott Guthrie
We originally planned to do a full-day Outlander tour with Scott Guthrie. After the delay in our trip, we decided to cancel the tour since we ended up with only one day in Edinburgh instead of three. Ian, the owner of Inverness Tours, suggested the alternate plan of a walking tour in Edinburgh with the same guide, Scott Guthrie, who could show us some Outlander locations in Edinburgh. We agreed to a 2-hour tour. Scott Guthrie arrived wearing a kilt and a smile. He made our shortened visit to Edinburgh magical, intriguing, captivating, and memorable. We were thrilled to spend this time with him. He was a gentleman and a gem. He took us on an amazing tour that included some of the history and politics of Edinburgh, intriguing sites connected to the Harry Potter books and movies, and a couple of amazing Outlander filming locations. Scott was warm, friendly, entertaining, and fun. We ended up spending almost 4 hours with him and loved every minute. We continued exploring Edinburgh on foot for the rest of the day with a greater appreciation for the city and its fascinating history. We logged 37,351 steps on our walking app!

Restaurants in Ireland:

• Mikey Ryan's Bar & Kitchen – an amazing dinner! Classy and cozy environment.
• Cashel Palace – really nice breakfast
• Adare Manor
o The Drawing Room – fabulous lunch served in a beautiful room next to a Christmas tree
o The Carriage House – elegant and delicious dinner, amazing service!!
o The Gallery – gorgeous, high-ceiling room for breakfast
• Kai – We had an outstanding meal in a cozy environment!
• Glenlo Abbey breakfast room - a beautiful room and great breakfast service
• Aniar – 23 unique tastings! We were amazed as the dishes just kept coming. The Manager and Waiter who served us were beyond attentive and fun!
• The Winding Stair – This was a cozy, warm, welcoming place for dinner. We had a window seat and enjoyed the most delectable food!

Restaurants in Scotland:
• Kitchen Brasserie – We enjoyed a window seat and a delicious meal at this delightful restaurant.
• The Fife Arms
o The Clunie Dining Room – The staff is amazing and attentive. The food is excellent.
o The Flying Stag – It has a fun and funky décor; the food was outstanding!
o Afternoon Tea – They served an amazing assortment of sandwiches and sweets with coffee, mulled wine, and juice in a lovely, multi-windowed room with comfortable chairs and a wood-burning fireplace.
• Scran & Scallie – twinkly lights outside ushering us into a festive, charming restaurant with excellent food!
• A Wee Taste – charming, met the owner, delicious meat and cheese charcuterie board, lovely wine!

We will absolutely use KimKim's services again. They matched us up with an incredible travel agent – Justine Stewart! We were assisted before, during, and after the trip with all questions and concerns. THANK YOU!

Hotel Reviews
Glenlo Abbey

The front desk staff was very friendly. They informed us that they had upgraded our room – and it was spacious and lovely. The grounds around this hotel afforded us a beautiful walk.

Authenticity & Character
Location
It is a short taxi ride away from the amazing city of Galway.
Staff
Cleanliness & Comfort
The Fife Arms
Braemar

The Fife Arms is our favorite place we've ever visited. We fell in LOVE with The Fife Arms. They covered the outside of the hotel in twinkly lights, and there was a brightly lit Christmas tree across the street. Every restaurant (The Clunie Dining Room, The Flying Stag) and every room (the Drawing Room, Elsa's Bar, The Tea Room, the Reception area) was an absolute joy to experience. I wished for a wood-burning fireplace on this trip, and this hotel had three amazing fireplaces that were burning and crackling at every moment. The entire experience, the amazing hotel, the afternoon tea, the reindeer parade, the amazing meals, the Christmas stocking on our door in the morning – was all magical. We arrived to find a bottle of champagne chilling in our room and complimentary tastes of whisky and gin with drink biscuits if we desired. The Fife Arms' incredible staff made our Christmas trip truly unforgettable. We greatly appreciated Rachael Henley (General Manager) while dealing with stress and uncertainty due to our car transfer service. She gave us such reassurance that all would be well. We felt safe and taken care of as she reached out to the car transfer service on our behalf and had her team assist with information on weather conditions and snow gates. She and her team assured us we would figure it out. They were able to offer us accommodations for an extra night. All of their hospitality and kindness during our trip went above and beyond.

Authenticity & Character
Elegant and classy, combined with such amazing charm!
Location
It is situated in the beautiful Cairngorms National Park. Breathtaking scenery! It is an ideal area for walks.
Staff
Sam provided fun, friendly, engaging service in the Clunie Dining Room. Josh was helpful in keeping guests and their car transfer services apprised of the snow conditions and snow gates. Alex helped us with booking an extra night when the snow conditions and our car service kept us from departing. Rachael is an amazing general manager who got personally involved in solving our travel issues.
Cleanliness & Comfort
The rooms were clean, comfortable, and beautiful. The beds were so comfortable.
Cashel Palace Hotel

We pulled in at night to an amazing view of this grand accommodation. We drove down a long driveway and saw the beautiful red brick lit with lights. Once we arrived, we were given a tour and were delighted and amazed at the beauty of this hotel. They have a lovely Drawing Room, a cozy bar, and several wood-burning fireplaces. We took advantage and enjoyed them all. Our room was elegant, and we even had a Christmas tree!

Authenticity & Character
Location
Staff
We were greeted by wonderful staff and given a warm welcome and a tour.
Cleanliness & Comfort
The beds were so comfortable!
Adare Manor
Adare

We felt like we were walking back in time when we entered this amazing hotel. From being greeted by friendly porters in the driveway to seeing the enormous Christmas tree in the reception area to the helpful tips and tour provided by the lovely Anne – we were swept up in excitement from our first moments there. We had a delicious lunch in the gorgeous Drawing Room while sitting next to another beautiful Christmas tree. We enjoyed a fun walk from the hotel into Adare Village, visited charming little shops, and saw the amazing thatched-roof buildings. Our dinner in The Carriage House was outstanding.

Authenticity & Character
Every room and space in the hotel was amazing - The Reception area with a fireplace and enormous Christmas tree, the Drawing Room, which serves food, has a bar and looks out over the back of the property, the amazing high-ceilinged Gallery where they serve breakfast and afternoon tea, The Tack Room - a classy bar and lounge.
Location
The hotel sits on a beautiful and spacious property. It is lovely for walks or a horse and carriage ride. It is within walking distance of Adare Village.
Staff
Cleanliness & Comfort
Hotel du Vin & Bistro Edinburgh
Edinburgh

This was an ideal location for us as we wanted to explore Old Town Edinburgh, which was mere steps away. The Night Manager, Paul, went above and beyond for us. On one occasion, a glass bottle shattered inside my nylon carry-on luggage bag. Paul cleaned and repaired it. On another, we had an airport pickup at the hotel at 5:45 am. Paul had takeaway coffees and croissants waiting for us, along with updated flight details and gate information, making our journey home smoother.

Authenticity & Character
Nice, casual hotel in the heart of Old Town Edinburgh. Definitely has charm and character.
Location
Steps away from the Royal Mile and Old Town Edinburgh. It was SO convenient for us.
Staff
The Night Manager, Paul, went above and beyond for us. On one occasion, a glass bottle shattered inside my nylon carry-on luggage bag. Paul cleaned and repaired it. On another, we had an airport pickup at the hotel at 5:45 am. Paul had takeaway coffees and croissants waiting for us, along with updated flight details and gate information, making our journey home smoother.
Cleanliness & Comfort
Ness Walk
Inverness

This is a lovely hotel. We were greeted with a glass of champagne and treated well during our stay. The hotel is elegant and situated on a beautiful river walk along the Ness River. We ventured out and walked down the river and across a bridge into a delightful area of Inverness. We discovered a most incredible place – Leakey's Bookshop.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Galway Food Tour
Private Galway Food Tour
Galway

Gina was a delight on our Walking Food Tour in Galway. She was punctual, friendly, informative, and fun. Gina had an easy demeanor and kept the conversation flowing throughout our 2.5-hour tour. We fell in love with Galway, and Gina was a huge contributing factor as she wound us in and around Shop Street, the pedestrianized thoroughfare in Galway. • We started our morning with a taste of delicious coffee at Little Lane Coffee Company, which showcases Irish Specialty Coffee Roasters. • Then we stopped in at an amazing French Chocolaterie called Truffle. We enjoyed a raspberry-filled croissant and some divine chocolates. There was an actual wall of running chocolate that was amazing! • We popped into Ean for wine and two delicious small plates. • Next on our tour was Tigh Neachtain, a pub that opened in 1894, which we learned was the former home of Richard Martin, an animal rights activist and abolitionist. We enjoyed learning about the colorful history and sat in one of the small, cozy booths known as a “snug.” We tasted oysters, mussels, meatballs, soda bread and beer. • Next was a visit to the upstairs of a fine foods shop called McCambridge’s, where we tasted three spirits – Irish Whiskey, Irish Poitin, and Irish Apple Brandy. • We finished the tour with delicious Murphy’s Irish Ice Cream. During our tour, Gina also recommended three other locations – and we managed to make our way over to all three after the tour. We stopped in and bought some books at Charlie Byrne’s Bookshop, which was enchanting. We visited the King’s Head, another historical pub, for a pint of Guinness. After a lovely walk to the fishing village in Galway, where we captured wonderful photographs, we went to Gina’s final recommendation, Sheridan’s Wine Bar. It was cozy and charming! Gina helped us to engage with the charming city of Galway. Thank you!

Quality of Experience
Guides, Drivers and Staff
The Ultimate Day in Dublin - Private Guided Tour
The Ultimate Day in Dublin - Private Guided Tour
Dublin

We felt immediately at ease when John greeted us at our hotel. He was such a warm, friendly, and engaging person. His wealth of knowledge, facts, and fun stories made the day fly by much too quickly. We visited a museum, the National Art Gallery, and Dublin Castle, as well as interesting statues and monuments to Patrick Kavanagh, Oscar Wilde, and George Handel. We passed by impressive government buildings and a war memorial and walked around the Trinity College campus. John treated us to coffee, biscuits, ice cream, and an Irish coffee along the tour! We felt so comfortable with John that we ate dinner with him at a nice pub where we enjoyed Irish stew and Guinness to complete our experience. We saw so much in Dublin in one day and would have missed so much on our own. John created a truly memorable experience.

Quality of Experience
Guides, Drivers and Staff
Christmas at the Fife Arms
Christmas at the Fife Arms
Scotland

The Fife Arms is our favorite place we've ever visited. We fell in LOVE with The Fife Arms. They covered the outside of the hotel in twinkly lights, and there was a brightly lit Christmas tree across the street. We arrived to find a bottle of champagne chilling in our room and complimentary tastes of whisky and gin with drink biscuits if we desired. I wished for a wood-burning fireplace on this trip, and this hotel had three amazing fireplaces that were burning and crackling at every moment. On the first day, we enjoyed their afternoon tea, the reindeer parade, chestnuts roasting on an open fire, a drink in Elsa's bar, and a delicious dinner in The Flying Stag. On Christmas morning, we awoke to a Christmas stocking on our door. We enjoyed a lovely Christmas Brunch, which they staggered for guests at different times. We went on a couple of walks around the charming town of Braemar. Every restaurant (The Clunie Dining Room, The Flying Stag) and every room (the Drawing Room, Elsa's Bar, The Tea Room, the Reception area) was an absolute joy to experience. This trip was magical!

Quality of Experience
Guides, Drivers and Staff
Outlander tour from Edinburgh
Outlander tour from Edinburgh
Edinburgh

We originally planned to do a full-day Outlander tour with Scott Guthrie. After the delay in our trip, we decided to cancel the tour since we ended up with only one day in Edinburgh instead of three. Ian, the owner of Inverness Tours, suggested the alternate plan of a walking tour in Edinburgh with the same guide, Scott Guthrie, who could show us some Outlander locations in Edinburgh. We agreed to a 2-hour tour. Scott Guthrie arrived wearing a kilt and a smile. He made our shortened visit to Edinburgh magical, intriguing, captivating, and memorable. We were thrilled to spend this time with him. He was a gentleman and a gem. He took us on an amazing tour that included some of the history and politics of Edinburgh, intriguing sites connected to the Harry Potter books and movies, and a couple of amazing Outlander filming locations. Scott was warm, friendly, entertaining, and fun. We ended up spending almost 4 hours with him and loved every minute. We continued exploring Edinburgh on foot for the rest of the day with a greater appreciation for the city and its fascinating history. We logged 37,351 steps on our walking app!

Quality of Experience
Guides, Drivers and Staff
Private transfer to or from the airport
Dublin

Dave with Elite Transfers Dublin picked us up early in the morning to take us to Dublin airport. We were leaving Ireland and flying to our next destination, Scotland. Dave was warm, friendly, and funny! He had some helpful tips for the next leg of our adventure, and he had us laughing on the way to the airport as well.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on Jan 09, 2024

Lovely Stephanie!

Thank you so very much for your amazing review :) I feel so lucky to have been a part of this adventure with you and Heather! Working together to plan this trip has been nothing short of wonderful. I am so thrilled to have shared some of my favourite places with you...and have you love them too! Your trust and enthusiasm in my recommendations has been next-level and added so much joy to the planning process. Getting to know you over the past few months has been an absolute delight...Safe travels until our paths cross again!

Justine & The High Point Holidays Team

Summer trip to Scotland.
Scotland | Jul 8 - Jul 16, 2023

Jay
Jay B.
Dallas, TX | Reviewed on Nov 19, 2023

We had a really enjoyable time. All of our expectations were exceeded, and we would be happy to use the service again. We didn't require a lot of help, but when we had a problem with a reservation, they were able to sort it out quickly and we fealt very well taken care of.

Local specialist: Neil West
Neil
Neil West
Local specialist in Glasgow & Fife | Replied on Nov 20, 2023

Hi Jay,

I really appreciate your thoughtful review & I'm thrilled to hear that you had a great time in Scotland. It's always a pleasure to be part of creating memorable experiences, and I'm glad I could contribute to yours!

Best regards,
Neil

My trip to Scotland was absolutely incredible...
Scotland | Sep 15 - Sep 22, 2023

Charlottesville
Charlottesville R.
Arvada, CO | Reviewed on Nov 16, 2023

My trip to Scotland was absolutely incredible. I just showed up, and everything was planned, including my train transportation.

Local specialist: Neil West
Neil
Neil West
Local specialist in Glasgow & Fife | Replied on Nov 17, 2023

Hello!
Thank you so much for the kind review. It was a lot of fun working on this trip & I'm so happy that you had an incredible time in Scotland.
All the very best,
Neil

A 13 day trip around Scotland means one thing...
Scotland | Oct 7 - Oct 19, 2023

David
David L.
Athens, AL | Reviewed on Oct 20, 2023

A 13 day trip around Scotland means one thing, we've got to go back for more. AMAZING. Oou guide around the Isle of Sky, Donald, was amazing, funny, and kind. I can't say enough good things about JUSTINE. She looked after us our whole trip. Checking on us, making changes due to our health problems. My only regret is not being able to give her a hug and say Thank You.

Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on Oct 27, 2023

David & Kathy,
Thank you so much for your wonderful review. It was such a treat to get to know you and help plan your trip. It was a genuine joy to work with the both of you :)
Best,
Justine

Scotland planned and executed in under 3 weeks!
Scotland | Sep 12 - Sep 22, 2023

C
Cindy B.
Mercer Island, WA | Reviewed on Oct 19, 2023
Our trip to Scotland was a wonderful experience filled with beautiful scenery and many memories. Our specialist Kat at Kim Kim was a great resource and very helpful in the planning of our trip. The time difference between the USA and Europe did cause some issues with booking(s). However we planned and executed the trip in less than 3 weeks. From that aspect it was very helpful having someone book excursions and hotels. Read more

Our trip to Scotland was a wonderful experience filled with beautiful scenery and many memories. Our specialist Kat at Kim Kim was a great resource and very helpful in the planning of our trip. The time difference between the USA and Europe did cause some issues with booking(s). However we planned and executed the trip in less than 3 weeks. From that aspect it was very helpful having someone book excursions and hotels.

Hotel Review
Virgin Hotels Edinburgh
Edinburgh

We extremely enjoyed the Lounge Bar next to the entrance. An amazing bartender on staff there. Very knowledgeable and creative. The hotel beds were very comfortable, and the location to EVERYTHING was amazing.

Authenticity & Character
Location
Close to everything.
Staff
Cleanliness & Comfort
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 19, 2023

Cindy, thank you for your kind words and feedback. I'm delighted that I could assist you with your trip planning and that you enjoyed the beautiful scenery and memories created in Scotland. Working with you was my pleasure!

Unforgettable Scotland Adventure
Scotland | Sep 14 - Sep 21, 2023

James
James D.
Alhambra, AZ | Reviewed on Oct 17, 2023
My son and I recently made a trip from our home in the US to Scotland. As someone without much experience traveling abroad I contacted kimkim and our specialist Kateryna did an absolutely outstanding job of helping us with the logistics and planning of our trip. We had a few unforeseen obstacles leading up to our departure and she did an excellent job guiding us through them to modify our plans accordingly. All of our hotel accommodations were comfortable and conveniently located, and... Read more

My son and I recently made a trip from our home in the US to Scotland. As someone without much experience traveling abroad I contacted kimkim and our specialist Kateryna did an absolutely outstanding job of helping us with the logistics and planning of our trip. We had a few unforeseen obstacles leading up to our departure and she did an excellent job guiding us through them to modify our plans accordingly. All of our hotel accommodations were comfortable and conveniently located, and there was a nice balance of planned activities and flexibility in our itinerary to allow us to explore the recommended sights. To top it off, Kateryna made dinner reservations on our last night for a wonderful meal with a spectacular view of Edinburgh Castle. It was a trip we will never forget!

Hotel Reviews
Barony Castle Hotel
Peebles

Comfortable country hotel with plenty of charm - staff could not be more friendly and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leonardo Royal Hotel Edinburgh - Formerly Jurys Inn
Edinburgh,

Comfortable, conveniently located hotel. Newly remodeled, with an excellent breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Vaults Tour
The Vaults Tour
Edinburgh

Fascinating history of a part of Edinburgh you would never see unless you were on this tour!

Quality of Experience
Guides, Drivers and Staff
Edinburgh Cab City Tour ,  2 Hours
Edinburgh Cab City Tour , 2 Hours
Edinburgh

Comfortable driving tour around Edinburgh with a friendly and knowledgeable local!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 18, 2023

Dear James,

Thank you so much for such a nice and warm review! It was my huge pleasure to work with you.

Wish you plenty of fabulous and unforgettable trips ahead!

Best wishes,
Kat

Scottish Highlands & Isle of Skye
Scotland | Sep 29 - Oct 8, 2023

Tyler
Tyler B.
North East, PA | Reviewed on Oct 16, 2023
Marion organized our recent trip to the Scottish Highlands and Isle of Skye. My wife and I hiked part of the West Highland Way (Bridge of Orchy to Ft. William). It was a great 3 day hike through amazing scenery. Our accommodations were great, and luggage transfer service worked out perfect. We then did a rest day (mid-trip) in Ft. William. A nice town with lots of shopping, restaurants, and pubs. We then got our rental car and went on to Isle of Skye for 3 amazing days. We finished up... Read more

Marion organized our recent trip to the Scottish Highlands and Isle of Skye. My wife and I hiked part of the West Highland Way (Bridge of Orchy to Ft. William). It was a great 3 day hike through amazing scenery. Our accommodations were great, and luggage transfer service worked out perfect. We then did a rest day (mid-trip) in Ft. William. A nice town with lots of shopping, restaurants, and pubs. We then got our rental car and went on to Isle of Skye for 3 amazing days. We finished up in Inverness, which was an enjoyable small city in the Highlands. We loved Scotland and definatley want to go back someday! Marion was patient with us as we built our customized itinerary and everything was well organized and went smoothly!

Hotel Review
The Cowshed Boutique Bunkhouse
Uig

This was a unique experience staying here. We stayed in a small pod (cabin) and had a very enjoyable time here. This is located near Uig on Isle of Skye. They have a community room where all guests can cook, hang out, eat, lounge, read, get wi-fi access, and relax by the fire. It was a very neat experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Oct 16, 2023

Thank you very much for your review Tyler, it was a pleasure crafting this trip for you ! We hope to be planning your next trip soon 😄

I was impressed with the responsiveness of ou...
Scotland | Sep 29 - Oct 5, 2023

D
Donald W.
San Jose, CA | Reviewed on Oct 16, 2023
I was impressed with the responsiveness of our Kim Kim representative, Kateryna. Her knowledge of the area was very helpful. The accommodations in Inverness and the Isle of Skye were magical. Read more

I was impressed with the responsiveness of our Kim Kim representative, Kateryna. Her knowledge of the area was very helpful. The accommodations in Inverness and the Isle of Skye were magical.

Activity Review
The Vaults Tour
The Vaults Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 19, 2023

Your feedback is greatly appreciated! I'm thrilled that you were satisfied with my assistance and the accommodations during your trip. If you ever plan to explore new adventures or have more questions, please don't hesitate to reach out. It was a pleasure assisting you!

Always a silver lining
Scotland | Oct 3 - Oct 14, 2023

D
Danielle P.
Hartsville, SC | Reviewed on Oct 15, 2023

Had a wonderful trip despite the cold, wet weather. Alex was very helpful planning and then making sure things on our trip went as smoothly as possible. I really appreciated the fact that she kept in touch during the trip and continued to help us with reservations. Our guide Craig was amazing. He was extremely knowledgeable, flexible to meet the entire groups needs, and had a great bedside manner. Would definitely use both of these fine people again!

Local specialist: Alex Rawson

No worries vacation
Scotland | Oct 3 - Oct 14, 2023

Kathryn
Kathryn S.
Concord, NC | Reviewed on Oct 15, 2023

Alex was great in planning our trip and taking care of all the details. We truly just walked off the plane and met our guide and had nothing to worry about until we were driven to the airport for our return trip.
Craig was a wonderful guide gave us many options on what we would prefer to do and shared his knowledge of his country’s history with a refreshing passion.
Our accommodations were all very good and each one was unique. Our favorite was the Broad Bay House.. Very picturesque, quiet and the food was amazing!
Overall I wouldn’t change a thing about the trip.

Local specialist: Alex Rawson

The weather was typically Scotland and Irelan...
Scotland | Sep 18 - Oct 2, 2023

K
Kathleen S.
Whitehall Township, PA | Reviewed on Oct 09, 2023
The weather was typically Scotland and Ireland. Wet! We had a wonderful time and our guides were wonderful and knowledgeable. We missed one excursion because of time. The trip was great and the accommodations and people were wonderful. Thanks for all your support and hard work. Read more

The weather was typically Scotland and Ireland. Wet! We had a wonderful time and our guides were wonderful and knowledgeable. We missed one excursion because of time. The trip was great and the accommodations and people were wonderful. Thanks for all your support and hard work.

Hotel Reviews
Saorsa Hotel - 1875 - Vegan Hotel
Pitlochry, Perthshire

Beautiful inside and out

Authenticity & Character
The location and decor
Location
Accessibility to many wonderful things.
Staff
Wonderful and helpful.
Cleanliness & Comfort
Everything
Six Brunton Place Bed and Breakfast
Edinburgh

The place is beautiful and the people and food were just amazing. Don’t rent a car and drive it to this location without a parking permit.

Authenticity & Character
Beautiful place and wonderful people.
Location
It’s in a long row of houses. No parking available.
Staff
Owner and staff were excellent
Cleanliness & Comfort
Clean and comfortable. Nice yard in the back.
River Ness Hotel, a member of Radisson Individuals
Inverness

Only there one night but it’s a beautiful place

Authenticity & Character
Very unique
Location
Forest like setting
Staff
Wonderful
Cleanliness & Comfort
E very thing
Duisdale House Hotel
Isle of Skye

Beautiful place

Authenticity & Character
Everything.
Location
We were picked up at the door and taken to beautiful and amazing places
Staff
Friendly and helpful
Cleanliness & Comfort
Everything
Kings House Way Inn
Glencoe

We slept and ate here between our adventures

Authenticity & Character
Location
Rivers and mountains and just beautiful views.
Staff
Kathleens Country House
Killarney

Beautiful

Authenticity & Character
Beautiful and homo
Location
It was perfect for our adventures in Killarney
Staff
Wonderful
Cleanliness & Comfort
Everything
Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Oct 16, 2023

Thank you very much Kathleen ! It is lovely to read that you liked all of the accommodation I have selected for your tailor-made holiday in Ireland and Scotland ! We were very happy to put all of our energy to ensure that you had a great time 😄

Very disappointed dissatisfied
Scotland | Aug 20 - Sep 6, 2023

Patte
Patte B.
Lansdale, PA | Reviewed on Oct 08, 2023
In all fairness, it seemed Stephen, not Sarah, did the planning. Unfortunately we encountered many issues with our itinerary. We were in frequent communication with staff since Stephen was on holiday during the majority of our trip. A few issues included tours ‘not paid for’, car rental issues ( wrong car, no gas in car), insufficient coordination time between tours. The staff worked feverishly to make course corrections but this is not how an expensive trip is coordinated and managed, it... Read more

In all fairness, it seemed Stephen, not Sarah, did the planning. Unfortunately we encountered many issues with our itinerary. We were in frequent communication with staff since Stephen was on holiday during the majority of our trip. A few issues included tours ‘not paid for’, car rental issues ( wrong car, no gas in car), insufficient coordination time between tours. The staff worked feverishly to make course corrections but this is not how an expensive trip is coordinated and managed, it created much stress for the 4 people traveling. In addition, we were 2 couples traveling and there was significant disparity in rooms. We consistently had a lower quality and level of room and to date no compensation has been made from the tour company. In fact, all communication since the tour ended have gone unanswered. Very dissatisfied and I would not recommend the local company nor will I use kimkim again, which is quite disappointing since I really thought they had a good business model.

Hotel Reviews
Angel's Share Hotel
New Town, Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Malmaison Aberdeen
Aberdeen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Highland Hotel
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Albannach Suites
Lochinver
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Royal Hotel Stornoway
Stornoway, Isle of Lewis,
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Redwood House Hotel
Greshornish
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kinghouse Hotel
Glen Coe
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Glasshouse Hotel
Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cruise of Mull, Iona and Staffa Islands
Cruise of Mull, Iona and Staffa Islands
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Wildlife Spotting Boat Tour
Wildlife Spotting Boat Tour
Lochinver
Quality of Experience
Guides, Drivers and Staff
Transport
Full day from Stornoway - Westside Historical Circle and Uig and Bernera District.
Full day from Stornoway - Westside Historical Circle and Uig and Bernera District.
Stornoway
Quality of Experience
Guides, Drivers and Staff
Transport
Secrets of Edinburgh’s Royal Mile - walking tour with castle tickets
Secrets of Edinburgh’s Royal Mile - walking tour with castle tickets
Edinburgh
Quality of Experience
Guides, Drivers and Staff
The Military Tattoo Show
The Military Tattoo Show
Edinburgh
Quality of Experience
St Andrews walking tour of the famous Old Golf course
St Andrews walking tour of the famous Old Golf course
England
Quality of Experience
Guides, Drivers and Staff
Transport
Dunnottar Castle Tickets
Dunnottar Castle Tickets
Stonehaven
Quality of Experience
Cairngorms National Park Wildlife tour with a specialist
Cairngorms National Park Wildlife tour with a specialist
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Culloden Battlefield private tour
Culloden Battlefield private tour
Inverness
Quality of Experience
Guides, Drivers and Staff
Local specialist: Sarah Metrat
Sarah
Sarah Metrat
Local specialist in Lyon | Replied on Nov 09, 2023
Dear Patte (and John, Kathy and Mike ) Thanks so much for your valuable feedback. I am sorry to read this feedback and that you were dissatisfied with parts of the trip. I can see you have raised some important points. Thank you for bringing light to some situations, because we have implemented changes since you travelled. I was happy to connect with you when you first made the request, and you're right; it was mainly Stephen who did the planning because he's an amazing Scottish expert. We... Read more

Dear Patte (and John, Kathy and Mike )

Thanks so much for your valuable feedback. I am sorry to read this feedback and that you were dissatisfied with parts of the trip. I can see you have raised some important points. Thank you for bringing light to some situations, because we have implemented changes since you travelled.

I was happy to connect with you when you first made the request, and you're right; it was mainly Stephen who did the planning because he's an amazing Scottish expert. We love working as a team, and from both of us, we're sorry if you feel like we let you down. You're also right; he was away for part of your trip in late August.

During your trip, Stephen was on the phone with you several times (I believe it was in Glencoe/Kingshouse), and in the last part of your trip, there were some phone calls where you seemed satisfied with what was happening at that time. I'm not saying that there were no problems, and I will address those.

However, I have checked thoroughly and not seen any calls or messages from you all since the last day of your trip. We would have, of course, replied to you, but we cannot find any unanswered messages, Patte. I’m sorry if we missed out on anything. Do you want us to get in touch with Stephen and the team? We will be available on +447561636989 when you would like to talk. Please go ahead, Patte; we both prefer calls and hearing your feelings live, and the comments from the four of you. Regarding the review, I’m sorry to only come back to you; I was away for health reasons, and I’m just back at the office.

When it comes to the rental car. We have noted what you said, and discontinued working with this supplier immediately after your reply about this. The quantity of fuel was not sufficient is unsatisfactory. I do remember that we replaced the rental car a couple of days later and I hope that that was satisfactory size-wise.

When it comes to difference in rooms, well there is certainly a problem, but one we cannot always control. The rooms in small hotels/bed and breakfasts are not always standard and so even when the room is in the same category, we cannot guarantee that the view/size/renovation date will be the same. I am sorry that you did not receive the better rooms, and the other couple potentially did. I don’t know what we could have done here, except coordinate better with you. Again, we have learnt something here, and sorry that this hard lesson was on you.

We have, of course, already refunded the tours that you missed, and I hope you saw that on your two credit cards. Additionally we would like to offer you a cash reimbursement as a gesture for what you considered an average experience. We have implemented this towards each couple's credit cards.

I know that you had some allergy problems whilst travelling, are you doing ok?

So, in summary, please do get in touch and we can discuss your concerns Patte.

Sincerely,
Sarah and the team

Wonderful Tour of Scotland
Scotland | Sep 13 - Sep 20, 2023

K
Kathryn G.
La Vergne, TN | Reviewed on Sep 27, 2023
We got to go all over Scotland for nearly two weeks with Marion's help. We saw some very beautiful areas and toured a lot of castles and whisky distilleries. My husband and I had a great time and all of our scheduled events and hotel bookings went through as planned. We never to reach out to the agency for any booking issues. I would have appreciated perhaps a bit more communication - our dinner reservation with Three Chimneys had apparently been overbooked and they said they had sent an... Read more

We got to go all over Scotland for nearly two weeks with Marion's help. We saw some very beautiful areas and toured a lot of castles and whisky distilleries. My husband and I had a great time and all of our scheduled events and hotel bookings went through as planned. We never to reach out to the agency for any booking issues.

I would have appreciated perhaps a bit more communication - our dinner reservation with Three Chimneys had apparently been overbooked and they said they had sent an email about it to us, but it wasn't our email on their contact so we arrived at the restaurant expecting the kitchen tasting menu, but we had the normal four course dinner instead. This wasn't a big inconvenience or anything, but it did result in some confusion. We also did not receive any emails from the hotels regarding restaurant times. Redwood Hotel on Skye was not open every evening for dinner and because it is such a difficult drive to get to the hotel, I had hoped not to go out again that day. When I asked the receptionist about it, he said that that information should have been given to me in an email, which we did not receive.

Those were our biggest issues. And perhaps we might have appreciated another night in Edinburgh instead of the two initial nights as we were too tired to do anything the day we came in and we had to leave immediately after the first full day to go to Stirling Castle, which was a little out of the way since we ended up going back there towards the end of the trip.

My biggest tip for anyone booking in the future is to really look at the hotels and locations on Google Maps and see if you feel comfortable driving on Scotland's roads (they can be narrow or only have one lane with lots of sheep and potholes). We saw so many train stations and buses while we were traveling, and I wish we had used public transportation to avoid the stress of driving.

Overall, it was the trip of a lifetime and I'm so glad that I had Marion's help to plan this trip. She's very responsive and easy to work with and the KIm KIm interface is very intuitive and I really appreciated having all of our trip information in one place.

Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Oct 16, 2023

Thank you very much for your comment and tips ! I love hearing about my travellers tips and experiences during their tailor made trip to Scotland, they are so helpful 😄We hope to craft another trip for you soon!

Truly enjoyed our experience with Kim Kim. I...
Scotland | Sep 8 - Sep 20, 2023

S
Susan S.
San Antonio, TX | Reviewed on Sep 22, 2023
Truly enjoyed our experience with Kim Kim. I was delighted to experience the different locales and different types of hotels/inns/cabins. The various guides and transfer drivers were, as a whole, delightful and informative. The only drawback was our guide on the Isle of Skye. He didn't seem to know that we would rely on him to recommend places to see. He expected us to outline specifically what we wished to see. When we informed him that we would like to visit the Fairy Pools, he... Read more

Truly enjoyed our experience with Kim Kim. I was delighted to experience the different locales and different types of hotels/inns/cabins. The various guides and transfer drivers were, as a whole, delightful and informative.

The only drawback was our guide on the Isle of Skye. He didn't seem to know that we would rely on him to recommend places to see. He expected us to outline specifically what we wished to see. When we informed him that we would like to visit the Fairy Pools, he was adamant that we wouldn't be able to do it in the allotted time frame. Overall, our experience of the Isle of Skye was tainted by his lack of knowledge and enthusiasm.

Hotel Reviews
Blackfriars Hotel
Inverness

Loved the historical nature of this inn. While it had been renovated to allow for modern conveniences, the historical nature of the building and the coziness of the pub were delightful. Alex, who welcomed us to the inn, was extremely helpful and charming.

Authenticity & Character
It is just like the pubs one has read about with the accommodations located above the pub. Great food and charming location. Note: given the historical nature of the inn, it does not have an elevator. However, Alex offered to take our bags up to our rooms.
Location
Easy walking distance from the train station.
Staff
Friendly. Helpful.
Cleanliness & Comfort
House Of Juniper - The Cabins
Isle of Skye

The cabins were adorable and the kitchen was well equipped. Both of our cabins were clean and comfortable and the staff were most helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leonardo City Edinburgh
Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ben Nevis Hotel & Leisure Club
Fort William, Inverness-shire
Authenticity & Character
Location
Staff
Cleanliness & Comfort
No.32 Hotel
Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Z Hotel
Bath
Authenticity & Character
Z Hotel is a more modern hotel. If that is what you like then this hotel is for you.
Location
Because of road closures in Bath, the hotel was difficult to locate.
Staff
The staff was helpful and truly tried to meet our needs. When we arrived, We realized that our bed was only accessible on one side. While they did not have an available room that had access on three sides, they worked to set us up with another room for our second night.
Cleanliness & Comfort
Best Western Chiswick Palace & Suites
London

The staff was fabulous and extremely helpful. Our bed was a king-sized bed. I am a 5 foot 10 inch tall woman and my feet hung off the bottom of the bed unless my head was touching the headboard. It was an uncomfortable bed, but the front desk had housekeeping provide us with a bed topper to alleviate the lumpiness of the bed. Other than the bed issue, everything was clean and comfortable.

Authenticity & Character
Location
This hotel is in the west portion of London and further out than we realized to the various sites we had planned to visit. It was within walking distance of the tube, but our particular tube station was closed due to a mini-strike. However, the hotel staff helped us to negotiate around this incovenience.
Staff
Cleanliness & Comfort
Activity Reviews
Private transfer in town
Private transfer in town
Fort William

Our driver was extremely helpful and informative. He stopped occasionally to allow us time to experience some of the sites en route to our hotel.

Quality of Experience
Guides, Drivers and Staff
Other than the one guide at the Isle of Skye, all other drivers and guides were great.
Transport
The rail system in Scotland is amazing. We did learn that we did not take into consideration how much time we needed to get from location to location and thus did not have enough time in Inverness, Edinburg and Bath to take in all that we wanted to see.
Literary tour of Bath
Literary tour of Bath
Bath

Our guide was extremely knowledgeable and fun. She dressed in Regency attire and paced the tour in a manner that allowed for all members of our foursome to keep up.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Stonehenge half day tour from Bath
Stonehenge half day tour from Bath
Bath

I loved Stonehenge and the exhibition hall and buildings were truly helpful in imagining what it was like for the people from back in time to live and celebrate around Stonehenge.

Quality of Experience
Guides, Drivers and Staff
Transport
London Eye timed entry tickets
London Eye timed entry tickets
London
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer in town
Private transfer in town
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Hop-on, Hop-off Bus
Hop-on, Hop-off Bus
London
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Oct 16, 2023

dear Susan ! I really enjoyed putting together the trip plan for you and your group, it was really fun. I am glad to read that you had a great experience overall. We definitely address the issue you encountered with the guide on Skye. You feedback is very important to us!

Scotland - behind the scenes. Using kimkim...
Scotland | Sep 4 - Sep 13, 2023

David
David S.
Slidell, LA | Reviewed on Sep 19, 2023
Scotland - behind the scenes. Using kimkim and @Luigi Pasiani is the only way to travel to any country and get to see things that you would NEVER pick out on your own. Our trip was spectacular. Luigi planned all of the hotels which were all awesome in their own right. The trip plan had more than we could do at our pace so we ended up cancelling some of the events he had scheduled for us and had to catch some at the end of our trip rather than the beginning as planned. Some of the... Read more

Scotland - behind the scenes.

Using kimkim and @Luigi Pasiani is the only way to travel to any country and get to see things that you would NEVER pick out on your own. Our trip was spectacular. Luigi planned all of the hotels which were all awesome in their own right. The trip plan had more than we could do at our pace so we ended up cancelling some of the events he had scheduled for us and had to catch some at the end of our trip rather than the beginning as planned. Some of the most unique people and places were scheduled by Luigi, including a short meeting with a Tartan expert which turned out to be most interesting. Sheep dog trainers in the most remote locations. I will say again, you will not see the real Scotland without the help of people like @Luigi Pasiani and the kimkim team.

Hotel Reviews
The Balmoral Hotel
Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fonab Castle
Pitlochry
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victoria Square
Stirling
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rusacks St Andrews
St Andrews
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kimpton Charlotte Square Hotel, an IHG Hotel
Edinburgh
Authenticity & Character
Location
If you are arriving by car, park on Rose Street and walk to the hotel entrance. They will get your luggage and park your car from there. There is no parking in front of the hotel.
Staff
Cleanliness & Comfort
Activity Reviews
Discover traditional herding
Discover traditional herding
Scotland

Wonderful demonstration on how the sheep, the dogs, and humans interact with each other.

Quality of Experience
Guides, Drivers and Staff
Transport
Drove a rental car to the address, no problem finding the place.
Contemplate the Highland nature
Contemplate the Highland nature
Pitlochry
Quality of Experience
Guides, Drivers and Staff
Transport
Highland chocolate tasting experience.
Highland chocolate tasting experience.
Pitlochry
Quality of Experience
Guides, Drivers and Staff
Transport
David seaplane experience
David seaplane experience
Scotland

If you can make this happen, it is a must for the Scotland experience. The plane uses Lock Lomond to take off and land, but the tour is about 140 miles of the Scotish coastal towns and inlets from the Atlantic ocean. The plane is a Cessna Caravan turbo prop, average altitude 1400'. Trust me, you can see a lot from 1400'.

Quality of Experience
Guides, Drivers and Staff
Transport
Uncover hidden gems of Edinburgh
Uncover hidden gems of Edinburgh
Edinburgh

Great last day to wind down and get ready for the trip home. Shop all the stores on Rose Street and restaraunts are too many to count.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Sep 20, 2023

Dear David,

I wanted to express my sincere gratitude for your lovely online review. Your words filled me with joy and appreciation.
I'm thrilled that you enjoyed your stay and took the time to share your positive experience.

Your review serves as a testament to my commitment to providing exceptional hospitality. It encourages me to strive for excellence continually.
I hope to have the pleasure of hosting you again in the future.

Thank you for choosing me and for being such a wonderful guest.

Warm regards,
Luigi.

The wonder of Scotland, and a trip of a LIFETIME.
Scotland | Aug 13 - Aug 24, 2023

L
Laura C.
Passaic, NJ | Reviewed on Sep 18, 2023
We had an incredible experience and Luigi was a dynamic, passionate and spectacular guide. He had the most remarkable ideas and highlights for us to experience. Some of his unique ideas that we experienced:
1. Meeting Dr. John Sadler (an historian) and walking through ruins learning about them as well as all of Scotland
2. Flyfishing in unspoiled waters with the local Fisherman
3. Oh the STORYTELLER!! Did I mention her? She was just absolutely amazing and we had an incredible visit to a...
Read more

We had an incredible experience and Luigi was a dynamic, passionate and spectacular guide. He had the most remarkable ideas and highlights for us to experience. Some of his unique ideas that we experienced:
1. Meeting Dr. John Sadler (an historian) and walking through ruins learning about them as well as all of Scotland
2. Flyfishing in unspoiled waters with the local Fisherman
3. Oh the STORYTELLER!! Did I mention her? She was just absolutely amazing and we had an incredible visit to a castle with her.
4. High Tea...WE LOVED IT
5. Seeing Edinbugh through and through, with lots of Hidden Gems
6. Visit to an incredible castle and meeting an remarkable heraldry artist
6. We had actually hidden gems all throughout our trip (Including a highland festival!)

Every day Luigi would send us a comprehensive summary of our day that we read each morning to our family which boosted our excitement for what we were going to see and experience. Everyday was unique and special for us.

Luigi was also incredibly accommodating and we worked with us to adjust and modify our schedule when we needed. He was always available, attentive and responsive.
I cannot recommend Luigi enough!

Thank you Luigi of the White Rose Guild for the experience of a lifetime!

Hotel Reviews
Holyrood apartHotel
Edinburgh
Authenticity & Character
Staff
Cleanliness & Comfort
Cuil an Daraich Guest House
Pitlochry
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bed & Breakfast Drum Farm
Denny
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Waterfront
Anstruther
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Get passionate to Scottish history with an Historian
Get passionate to Scottish history with an Historian
Scotland

Incredible day with an incredible historian. If I had more time, we would have spent another day with him. We loved it

Quality of Experience
Guides, Drivers and Staff
Transport
River Tweed Fly Fishing
River Tweed Fly Fishing
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Get fascinated by a  Storyteller's stories
Get fascinated by a Storyteller's stories
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Contemplate the Highland nature
Contemplate the Highland nature
Pitlochry
Quality of Experience
Guides, Drivers and Staff
Transport
Experience the intricate nature of a Heraldry Artist
Experience the intricate nature of a Heraldry Artist
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Admire the majestic falcon
Admire the majestic falcon
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Sep 18, 2023
Dear Laura and Family, I am thrilled to read your fantastic review of your recent trip, and I wanted to take a moment to express my heartfelt gratitude for your kind words and glowing feedback. Your satisfaction and enjoyment are my ultimate goals, and knowing that I was able to provide you with a memorable travel experience brings me immense joy. Your appreciation for the trip itinerary, accommodations, and overall service means the world to me.
I work tirelessly to curate exceptional...
Read more

Dear Laura and Family,

I am thrilled to read your fantastic review of your recent trip, and I wanted to take a moment to express my heartfelt gratitude for your kind words and glowing feedback.

Your satisfaction and enjoyment are my ultimate goals, and knowing that I was able to provide you with a memorable travel experience brings me immense joy.

Your appreciation for the trip itinerary, accommodations, and overall service means the world to me.
I work tirelessly to curate exceptional journeys that cater to my clients' desires, and it's gratifying to hear that I hit the mark for you.

Please know that your feedback inspires me to strive for excellence in crafting unforgettable travel adventures for my guests.

It reinforces our commitment to providing the highest service and attention to detail.

Once again, thank you for choosing me as your travel agency and sharing your wonderful experience with others.

Warmest regards,
Luigi
N.B: I guarantee you that Drum Farm will never host any of my guests, ever.

Almost perfect holiday in Scotland
Scotland | Aug 30 - Sep 13, 2023

Lyn
Lyn S.
East Lansing, MI | Reviewed on Sep 16, 2023
First, our local specialist was Stephen Molloy, not Isabelle. And, if I could have given a 4.8 rather than a 4, I would have. Most of the planning process was excellent, with Stephen responsive to, and patient with, our revisions in itinerary. Perhaps twice I wished for more prompt responses to questions, even if the response was, "I'm going to need a few days to sort that out". Having said that, Stephen helped us come up with an outstanding experience. With only one exception the... Read more

First, our local specialist was Stephen Molloy, not Isabelle. And, if I could have given a 4.8 rather than a 4, I would have. Most of the planning process was excellent, with Stephen responsive to, and patient with, our revisions in itinerary. Perhaps twice I wished for more prompt responses to questions, even if the response was, "I'm going to need a few days to sort that out". Having said that, Stephen helped us come up with an outstanding experience. With only one exception the accommodations were very good to excellent. That exception, the Stirling Highland Hotel, has already been communicated to Stephen.
Our guide, David, that helped us with a hike at Glencoe was wonderful; supportive, knowledgeable, personable, and easily adjusted to our needs.
Scotland is a beautiful and interesting country. We are grateful to have had a glimpse of its history, its highlands and coastline, and its warm and generous people. With Stephen's assistance we planned a trip that allowed us to travel about 700 miles in 15 days. More than once we asked each other whether we could stay in a place for two or three weeks more.
This was truly more wonderful than we imagined. Thank you Stephen for helping us to plan and for checking with us several times to make sure the trip was going well.

Hotel Reviews
ibis Edinburgh Centre South Bridge - Royal Mile
Edinburgh

Wonderful, helpful, pleasant staff. These folks were a pleasure to stay with for a couple days. The lobby, room, and hallways were good, but could use some light maintenance. The bed was great, very comfortable. In all, the accommodations were above average, but nothing extraordinary. The provided breakfast was also good, fresh, well-kept, and nice variety. A little trouble with the coffee machine. Maintenance? Planning? At any rate, staff was patient and attentive in addressing the issue. We would recommend this hotel.

Authenticity & Character
Nothing wrong with it, just nothing distinctive.
Location
In old town Edinburgh, a very short walk to the Royal Mile and Edinburgh Castle. Numerous places to shop and great restaurants.
Staff
Reception staff, housecleaning staff, and breakfast service staff all pleasant and helpful. Really outstanding.
Cleanliness & Comfort
Very good, but perhaps light cleaning or painting in halls.
Loch Eyre House
Portree

Wonderful hosts. Beautiful location. Very pleasant and comfortable room. Nicely prepared and tasty breakfast. We loved this stay. Highly recommended.

Authenticity & Character
Location
A short drive from Portree. Quiet and picturesque.
Staff
Very pleasant and helpful.
Cleanliness & Comfort
Everything was clean, comfortable, and welcoming.
Local specialist: Isabelle Gay

Wonderful trip to scotland
Scotland | Aug 22 - Aug 27, 2023

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Patrick K.
Bethesda, MD | Reviewed on Sep 06, 2023
I had an general idea of where I wanted to go but Neil ( our Kimkim guide) added a lot more depth and culture to the trip. he organized a guide for one of our trip suggested and brought tickets for a number of other stops that we would not have found on our own. The hotels were all nice and conveniently located. Two pieces of advise I would give to travelors - 1) be prepared for how long it takes to get anywhere by car ( Narrow roads and lots of campers means google is always wrong on... Read more

I had an general idea of where I wanted to go but Neil ( our Kimkim guide) added a lot more depth and culture to the trip. he organized a guide for one of our trip suggested and brought tickets for a number of other stops that we would not have found on our own. The hotels were all nice and conveniently located. Two pieces of advise I would give to travelors - 1) be prepared for how long it takes to get anywhere by car ( Narrow roads and lots of campers means google is always wrong on ETAs). Also most places to eat close their kitchen at 8, even in the big cities so be prepared.

Great overall trip.

Hotel Reviews
Kingsmills Hotel
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Balmacara Hotel
Ross-Shire
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cruachan Hotel
Fort William
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cairngorms National Park Wildlife tour with a specialist
Cairngorms National Park Wildlife tour with a specialist
Scotland
1 Hour Cruise on the Loch Ness from Fort Augustus
1 Hour Cruise on the Loch Ness from Fort Augustus
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Stirling Castle Tickets
Stirling Castle Tickets
Stirling
Quality of Experience
Guides, Drivers and Staff
did the audio tour and it was a big hard to follow the order after the chapel.
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh
Local specialist: Neil West
Neil
Neil West
Local specialist in Glasgow & Fife | Replied on Sep 06, 2023

Hi Patrick,

A massive thank you for the review & feedback you have left for us.

It was an absolute pleasure working with you on this trip and really I'm glad that you enjoyed the activities we found for you!

Wishing you all the best & we hope to see you again in future.

Neil

The trip we wanted
Scotland | Aug 19 - Aug 28, 2023

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Cat H.
San Leandro, CA | Reviewed on Sep 04, 2023
Stephen prepared a great trip for us, taking all of our feedback and crazy ideas. Everything was laid out, easy to understand, follow and share. Got a few pro-tips for the cities we were visiting which helped a lot. Read more

Stephen prepared a great trip for us, taking all of our feedback and crazy ideas. Everything was laid out, easy to understand, follow and share. Got a few pro-tips for the cities we were visiting which helped a lot.

Activity Reviews
Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh

We loved this. A highlight. Helped us stay awake after arriving.

Private Excursion from Edinburgh - Highlands, Whisky & Castles - V2
Private Excursion from Edinburgh - Highlands, Whisky & Castles - V2
Edinburgh

The tour was wonderful and the driver was a character with a big personality. There was a minor miscommunication where he thought we were golfers but it turned into a funny moment. The whiskey tour was particularly enjoyable, and the guides made it fun and informative for everyone, even the non-drinkers in our group.

Quality of Experience
Guides, Drivers and Staff
Transport
Glasgow Beer Tour
Glasgow Beer Tour
Glasgow

The beer tour was a fun experience for our group. The guides were accommodating and understanding about the non-drinkers in our group, offering them alternatives and still making the tour informative for them as well. The whole experience was enjoyable and well put together.

Quality of Experience
Guides, Drivers and Staff
Transport
Day tour to the Giants Causeway
Day tour to the Giants Causeway
Belfast

The tour to the Giants Causeway was absolutely incredible. Our driver was wonderful and the scenery was breathtaking. It was a fantastic way to spend our day and we couldn't have been happier with the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Irish Dancing - The Irish House Party
Irish Dancing - The Irish House Party
Dublin

The Irish House Party - one of the highlights of our trip. Initially, we were hesitant to attend due to its location and our fatigue. However, it turned out to be a blast! Although the food before the show was average, the music and dancing were amazing. We left feeling very happy and glad that we went there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free time in Dublin
Free time in Dublin
Dublin

We really appreciated the downtime in our schedule. Our group made the most of it and explored attractions that weren't initially on our itinerary. It provided us with the flexibility we desired and allowed us to experience the city at our own pace.

Quality of Experience
Guides, Drivers and Staff
Transport
Cliff of Moher tour from Dublin
Cliff of Moher tour from Dublin
Dublin

The tour to the Cliffs of Moher was a great experience. Our driver was fantastic and the views were stunning. Initially, we were unsure if it would take too much time away from exploring Dublin, but it was well worth it. The only drawback was the large tour group, which we weren't expecting, but everyone was fun and we enjoyed the company.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Nov 23, 2023

Greetings Cat to you and the 6 other intrepid travelers ,

Thank you for choosing us, and for being such keen sports as you traversed Ireland, Northern Ireland and Scotland. I am happy you loved the roadbook that had the pro tips for each city!

I also want to say that I thoroughly enjoyed your crews attitude before during and after the trip! You are a real pleasure to work with as well and I wish I had a bunch of friends like yours to go travelling with.

Thank you again, take care and stay in touch - Go Notre Dame, right?

Stephen Molloy & the whole team at HIGH POINT HOLIDAYS

Fantastic Trip
Scotland | Aug 19 - Aug 28, 2023

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Mary Beth S.
Bethlehem, PA | Reviewed on Sep 04, 2023
The entire trip was fantastic. The attention to detail was on point for the entire trip. Considering we were in 4 different cities with multiple guides and side trips through Scotland and Ireland, all went smoothly. Our guide, JP, in Belfast was fantastic. He took us through the Highlands on a private tour. All our guides were good and each one made the event/side trip worthwhile. Read more

The entire trip was fantastic. The attention to detail was on point for the entire trip. Considering we were in 4 different cities with multiple guides and side trips through Scotland and Ireland, all went smoothly.

Our guide, JP, in Belfast was fantastic. He took us through the Highlands on a private tour. All our guides were good and each one made the event/side trip worthwhile.

Activity Review
Irish Dancing - The Irish House Party
Irish Dancing - The Irish House Party
Dublin

The dinner was good and the event was fantastic. This is a must to do!

Quality of Experience
Food
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Nov 23, 2023
Greetings Mary Beth to you and the 6 other intrepid travelers , I just wrote to Cat to say thank you for choosing us, and for being such keen sports as you traversed Ireland, Northern Ireland and Scotland. I am happy you loved the roadbook that had the pro tips for each city! Noted about JP, we also know you will be in good hands with him. We agree with you that it is the guides who make the event worthwhile! I also want to say that I thoroughly enjoyed your crews attitude before during... Read more

Greetings Mary Beth to you and the 6 other intrepid travelers ,

I just wrote to Cat to say thank you for choosing us, and for being such keen sports as you traversed Ireland, Northern Ireland and Scotland. I am happy you loved the roadbook that had the pro tips for each city! Noted about JP, we also know you will be in good hands with him. We agree with you that it is the guides who make the event worthwhile!

I also want to say that I thoroughly enjoyed your crews attitude before during and after the trip! You are a real pleasure to work with as well and I wish I had a bunch of friends like yours to go travelling with.

Sincerely, do take care and stay in touch - Go Notre Dame, right?

Stephen Molloy & the whole team at HIGH POINT HOLIDAYS

PS - great photos thanks