Kimkim Trip Reviews for Scotland
Overall, the trip was very good. there were ...
Scotland
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Jun 1 - Jun 10, 2024

I suspect that Cat or Phil will share some of them with you already. Instead of reiterating what i believe they have already shared with you, i will add another concern. I take some of the blame. I should have figured out that we had STANDING tickets for the ABBA Experience. You listed the tickets with a seat number, but it did say "Standing." I just could not believe that they were in fact tickets... Read more

Overall decent, with a couple of hiccups. Fir...
Scotland
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May 24 - Jun 2, 2024

Thank you so much for your feedback! I'm really sorry about the hiccups with the hotel booking, but I'm glad I could quickly sort it out with a refund.
I'm thrilled to hear that you enjoyed your stay at the Virgin Hotel!
Your tip about confirming bookings a couple of days prior is super helpful, and I’ll definitely keep that in mind.
Scotland - we'll be back for sure!
Scotland
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May 6 - May 20, 2024


Not quite a five-star experience
Scotland
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May 19 - May 27, 2024
Thank you for planning a wonderful trip
Scotland
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May 15 - May 30, 2024

I agree with you that while an unfortunate incident can occur, the hotel's delayed reaction and lack of goodwill gesture are certainly to be condemned. I have just written to the hotel management, although I honestly do not expect them to take any action. Such behaviour will influence my future choices. I am as surprised as you are... Read more
Best Scotland Trip
Scotland
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May 5 - May 17, 2024

Hi Theresa,
Thank you for taking time time to share your experience with us & I greatly appreciate your kind review. Also, your photos look incredible; Edinburgh really is a special place isn't it!
I know you've said it was a "once in a lifetime" trip but perhaps The Isle of Skye will tempt you back for that extra day in Portree!
Wishing you both all the best for your next adventures,
Neil
Wonderful experience!
Scotland
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May 15 - May 30, 2024


Hi Brett,
Thank you for taking the time to provide such a thorough review; it's really appreciated. The photos are fantastic & it looks like you've had some great whisky tasting experiences!
I can only apologise in regards to the hotel where you had the issue; I'll look into this & use this as learning going forward.
It was a pleasure putting this trip together for you & I hope that you'll both have the chance to come and visit Scotland again in future!
All the very best,
Neil
Great experience
Scotland
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May 24 - May 29, 2024
Really appreciated the thoughtful planning, flexibility and communication provided by Neil. He was great to work with and the trip was fantastic. The electronic trip plan with all necessary details and tickets embedded made it all very easy and enjoyable. Thank you!

Hi Noah,
Thank you for taking the time to share your thoughts with us. It was a pleasure putting this trip together for you & I am delighted that you had a great time in Scotland!
It is also wonderful to hear that the roadbook was so easy to use & that it aided in your overall enjoyment in-country!
Best wishes for the future,
Neil
Great trip to Scotland with two major glitches
Scotland
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May 18 - May 26, 2024

Thank you for your detailed feedback. I truly appreciate your honesty and the time you took to provide such comprehensive comments. I’m pleased to hear that you found your trip great and that our guides in Edinburgh and St. Andrews were up to your standards. It’s also great to know that the majority of the hotel choices and the organization of bookings met your expectations. However, I am very sorry to learn about the aspects of your trip that fell short.
I regret that our... Read more
We will press repeat in capital letters.
Scotland
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May 13 - May 27, 2024


Hello Donna!
Thank you so very much for your review. I'm so very happy that you had a lovely time :) I am particularly chuffed with your experiences on the Isle of Barra! Rob is such a friendly, passionate guide and he loves sharing his home with people so it is wonderful that you got to experience Barra with him! Jackie is the ultimate host and I'm glad you loved your stay with her too.
Thank you so very much for your wonderful words and for trusting us to plan this trip for you!
Justine & the High Point Holidays Team
Scotland
Scotland
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May 15 - May 26, 2024


Hi Caroline,
Thank you for leaving us this positive review. Emily & I really enjoyed planning this trip for all of you and we enjoyed speaking with everyone on the calls we had together!
Scotland & Ireland are fantastic places to visit and we're very glad you were able to experience both on this amazing trip!
Our very best regards,
Neil & Emily
Fantastic Trip to Scotland Thanks to Aleksandra
Scotland
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May 13 - May 19, 2024


Dear Estelle,
Thank you so much for your wonderful feedback!
It was an absolute joy to assist you in planning your trip. Your kind words mean a lot to me, and knowing that you enjoyed your Scotland trip fills me with so much happiness!
Thank you for choosing Kimkim and for your high recommendation. Scotland is indeed a beautiful country with wonderful people, and I'm so glad we could help you make the most of it.
Sincerely,
Aleksandra
Price gouging for a vacation
Scotland
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May 6 - May 15, 2024

Scotland/ Family trip
Scotland
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Apr 27 - May 6, 2024

Wish we had had adjusted more than 1 day at the end of the trip. Not sure I was a fan of all our accommodations. Loved our adventure to 🏴 Read more

Great second trip with kimkim; local guides a strength
Scotland
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Apr 27 - May 6, 2024

Our activities included tours of Edinburgh Old Town (Robert, our guide, was great), Edinburgh Castle (a second great guide), castles and countryside under the umbrella of an “Outlander” tour (lovely and fun, great guide: Stephen of Edinburgh... Read more

Overall, happy with service. Would have lik...
Scotland
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May 3 - May 11, 2024

Overall, happy with service.
Would have liked faster responsiveness to last minute inquiries or issue identifications.
Appreciate that response times depend on staff availability and local public holiday schedules. Suggest retaining backup coverage for these types of “real time” issues.
Best,

Hi Jishnu,
Once again, many thanks for your review. We really appreciate your feedback & will endevour to take this on board as we move forward.
It was great to meet you and Indranil in Edinburgh and I hope your trip to Scotland was everything you had hoped for. Did someone get to take home the whisky - that is the question!
All the very best,
Neil
Wonderful Experience
Scotland
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Apr 26 - May 3, 2024


Thank you so much for your kind words, Kaitlyn!
I'm thrilled to hear that you had such a fantastic time in Scotland, and that the Loch Ness and Caledonian Canal cruise was a highlight of your trip. It was my pleasure to work with you, and I'm glad you enjoyed your romantic escape.
All the best to you both, and I hope to see you again soon!
Warmest regards,
Aleksandra
Amazing trip to England and Scotland
Scotland
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Apr 14 - Apr 29, 2024


Thank you for your wonderful resume of your trip. This sure was a delight for myself and the team to work with you both.
It is super helpful for us to receive such detailed feedback and it gives us a great sense of pride to know that you appreciated our assistance.
This is a delight to read the travel experiences you both had.
Thank you for choosing to travel with us and we wish you many more happy travels.
All the best, Jane, Sarah and the Team
Jane was incredible! Kim Kim team worked extr...
Scotland
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Mar 24 - Apr 7, 2024

Thank you for taking the time to share your feedback with us. It was a pleasure working with you, and despite certain challenges to your schedule you were able to have an amazing time.
Hope to see you again real soon.
All the best, Jane and The Team
Great trip. A big thanks to Emily and Cathy a...
Scotland
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Mar 17 - Apr 6, 2024
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