Kimkim Trip Reviews for Scotland

4.7
Based on 266 ratings
Read 266 verified reviews by travelers who booked their trip to Scotland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Liam,, of Kimkim was outstanding!
Scotland | Oct 5 - Oct 18, 2026

T
Thomas H.
Ashburn, VA | Reviewed on Oct 22, 2026
Liam,, of Kimkim was outstanding-always got back to us immediately answering all our questions.
The support team also came thru when Liam wasn't available. When there was a deleted excursion or a change to our rental car the credit was done immediately without any needed paperwork or stall tactics.
Tables Guest House in Skye was our favorite on our 14 day trip.
Read more

Liam,, of Kimkim was outstanding-always got back to us immediately answering all our questions.
The support team also came thru when Liam wasn't available. When there was a deleted excursion or a change to our rental car the credit was done immediately without any needed paperwork or stall tactics.
Tables Guest House in Skye was our favorite on our 14 day trip.

Hotel Reviews
Raasay House
Raasay

Getting close to ending the season and you could feel it in less food selection and employees ready to go home

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Tables Guest House
Dunvegan

Owners, Stuart & Janet were great hosts-favorite place in our 2 week trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No 26 by the Sea
Oban

Big Room Honesty bar Great location overlooking harbor

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Harbour View B&B
Tobermory

Pon, manager was terrible as she forgot her job was to help us rather than us accommodate her. Breakfast had to be at 8:00 and when we asked for earlier one to catch our ferry she refused...wouldn't even provide us orange juice! So we paid for a breakfast we never got! B&B relying solely on it's excellent location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
mold on ceiling in shower
Activity Reviews
The Magical Island of Raasay
The Magical Island of Raasay
Scotland
Quality of Experience
Guides, Drivers and Staff
Wildlife Adventures with Sealife mull from Tobermory
Wildlife Adventures with Sealife mull from Tobermory
Isle of Mull
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liam McGirr

Scotland & Ireland tirp...
Scotland | Sep 30 - Oct 10, 2026

P
Paula C.
Irvine, CA | Reviewed on Oct 20, 2026
overall a good itinerary, hotels were great and most transfers arranged. however, we did not have transfers for our trip to killarney but Alexandra did help up on what to do. we really expected all transfers and perhaps we didn't notice that one also the trip to Birr- DO NOT send anyone there on a trip. we had no transportation arranged, we contacted alex and she helped get us a taxi which you all paid, however, we should have been warned on this - taxi was around 350 euros so something we... Read more

overall a good itinerary, hotels were great and most transfers arranged. however, we did not have transfers for our trip to killarney but Alexandra did help up on what to do. we really expected all transfers and perhaps we didn't notice that one also the trip to Birr- DO NOT send anyone there on a trip. we had no transportation arranged, we contacted alex and she helped get us a taxi which you all paid, however, we should have been warned on this - taxi was around 350 euros so something we would have not done. there is nothing to do in Birr, there is a castle but one we got in we only had about an hour the castle was not open for tours effective in August. and the grounds closed at 5:30 we walked around the grounds. no restaurants in Birr except the hotel we stayed at and the hotel in town. it was really a waste of a good day and we could have stayed either one more day in Cork or Dublin. we expect you all to guide us on the locations.

Local specialist: Aleksandra Sheb

Would 100% Do Again
Scotland | Sep 21 - Sep 30, 2026

J
Jennifer F.
Dallas, TX | Reviewed on Oct 12, 2026

I initiated this trip as planning for my parents and then had Aleksandra communicate directly with them on specifics later on. She did such a fantastic job and communicated well. Made me feel at ease in using this service, and felt that my parents were in good hands in their planning of the remainder of their trip.

Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Oct 14, 2026

Hello Jennifer,

Thank you so much for your beautiful words! ❤️ I’m truly grateful for your trust in me to take care of your parents’ travel plans, and it makes me so happy to know that I could give you peace of mind and make you feel they were in good hands. It was an absolute pleasure helping them, and I hope they create wonderful memories on their journey!

Sincerely,
Aleksandra

We loved our entire experience with KimKim - ...
Scotland | Oct 3 - Oct 9, 2026

Cristina
Cristina S.
Atlanta, GA | Reviewed on Oct 11, 2026
We loved our entire experience with KimKim - very responsive, very easy to work with, and knowledgeable. Read more

We loved our entire experience with KimKim - very responsive, very easy to work with, and knowledgeable.

Hotel Reviews
The Allan Park
Stirling

A great place to eat and wonderful staff; however, I would not recommend staying in the basement level. The kitchen is there and the music was very loud. Rooms are tiny but well done.

Authenticity & Character
Location
Easy to walk to everything.
Staff
Cleanliness & Comfort
Kingsmills Hotel
Inverness

Wonderful stay - large, comfortable rooms, very pretty hotel. Nice pool and hot tub as well.

Authenticity & Character
Location
You can walk to town, but it is at least a 15 minute walk.
Staff
Cleanliness & Comfort
Loch Eyre House
Portree

The house itself has a beautiful view of the loch. The rooms leave a lot to be desired. They are tiny. If there are two of you each with a suitcase, be prepared to struggle to find floor space for them. The shower is narrow, almost impossible to wash your hair without hitting your arms on the sides, one hand towel, minimal amenities. There is little to no soundproofing and it's like staying in someone's house, so you hear everything. The main room shown in the picture is beautiful but very small so if more than a couple of people want to use it, it's a bit awkward. The hotel is also very far from town, on challenging roads. There is nowhere to walk there for exercise.

Authenticity & Character
Location
If you're interested in being able to walk anywhere, this is not the location for you. If you want to be far from everything with a lot of quiet, it's good for that.
Cleanliness & Comfort
Towels were old, one had a hole in it, the most basic amenities provided. Bed was old and uncomfortable.
Victoria House Bed and Breakfast
Fort william

Wonderful staff and well appointed rooms; food was great and the bed was comfortable. We appreciated having minifridge as well and used the hot tub which was spotless and well maintained. It is not right downtown but there are things around the Inn to do.

Authenticity & Character
Location
Be aware that you will need to drive if you want to be in the town area. Lots of walking paths around it and cute cafe.
Staff
Cleanliness & Comfort
The Inn on Loch Lomond
Inverbeg

Very beautiful location and great staff. Comfortable rooms, well appointed.

Authenticity & Character
Location
Not near the town, but fine for us as we had a car.
Staff
Front desk staff was awesome!
Cleanliness & Comfort
Activity Reviews
Bespoke Private Isle of Skye Tour from Portree
Bespoke Private Isle of Skye Tour from Portree
Scotland

Trevor was amazing - the best day of our entire trip. He was incredibly knowledgeable and patient with us, and worked with us to give us the best day. He thought of everything, including bringing us hot tea, towels, snacks, raincoats - you name it. Wish we had Trevor with us on the rest of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Stirling Old Town Private Walking Tour
Stirling Old Town Private Walking Tour
Scotland

Perfectly paced trip - our guide was incredibly knowledgeable (and patient) with all of our questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Didn't apply
Loch Ness and Caledonian Canal Cruise
Loch Ness and Caledonian Canal Cruise
Inverness

Beautiful views and hilarious guides on the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Loch Lomond Sunset Cruise
Loch Lomond Sunset Cruise
Loch Lomond

This was sold as a sunset cruise, but it was at 3:30 so there wasn't much of a sunset. You are gone for 1 hour and it's a very cursory view of the lake. The boat was very nice and the information was good to know.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 13, 2026
Hi Cristina! Thank you so much for taking the time to share such a thoughtful and detailed review! It truly means a lot to hear that you enjoyed your experience with kimkim and had such a wonderful time exploring Scotland! I'm especially happy to hear that Trevor made your Isle of Skye adventure so memorable! It sounds like he really went above and beyond to make your day special, and I'll be delighted to pass along your lovely words! I also really appreciate your honest feedback about... Read more

Hi Cristina!

Thank you so much for taking the time to share such a thoughtful and detailed review!

It truly means a lot to hear that you enjoyed your experience with kimkim and had such a wonderful time exploring Scotland!

I'm especially happy to hear that Trevor made your Isle of Skye adventure so memorable! It sounds like he really went above and beyond to make your day special, and I'll be delighted to pass along your lovely words!

I also really appreciate your honest feedback about the accommodations and the Loch Lomond cruise. I'm sorry that some aspects didn't quite meet your expectations. Your comments are incredibly valuable and will help us make even better choices for future travelers.

It was such a pleasure helping you plan this adventure, and I'm so grateful that you trusted us with your trip!

Wishing you many more wonderful travels, and I hope we'll have the pleasure of helping you explore another beautiful destination someday!

Warmest wishes,
Kate ❤️

Stunning trip to Scotland- October 2026
Scotland | Sep 30 - Oct 6, 2026

Pia
Pia M.
Newark, NJ | Reviewed on Oct 11, 2026
Our trip to Scotland, booked through kimkim and organized by Kateryna, was a delight from start to finish. We are a group of 4 friends (2 couples) with busy lives, none of whom had traveled to Scotland or even been abroad in years. Kimkim and Kateryna planned a 6-day trip for us that managed to hit all our highlights and left us all with the desire to return. Planning the trip was easy- I put our priorities and parameters into the kimkim survey, and Kate came back with a plan for our trip... Read more

Our trip to Scotland, booked through kimkim and organized by Kateryna, was a delight from start to finish. We are a group of 4 friends (2 couples) with busy lives, none of whom had traveled to Scotland or even been abroad in years. Kimkim and Kateryna planned a 6-day trip for us that managed to hit all our highlights and left us all with the desire to return. Planning the trip was easy- I put our priorities and parameters into the kimkim survey, and Kate came back with a plan for our trip that included all our hotel stays, private tours, castle and historic site visits and lots of local flavor. Kate answered all of our questions quickly and efficiently, and when we decided to add a day to our trip she altered our plan, and even switched up a few of the hotels based on our preferences.
Once our flights and the trip were booked, we kept in touch through the kimkim chat and emails, downloading the kimkim app a few weeks before departure. The app had all our hotel, tour and other tickets contained right within it, usually including map and website links, so no searching through emails or looking up directions. We used the app every day during our trip!
When we arrived in Edinburgh we were met by a driver who kept in touch via text while we went through immigration and collected our bags. The driver (Nikolin with Eagle Transfer) was friendly and on the drive to the hotel gave us a lot of local tips as well as much-needed driving advice (we picked up a rental car after 2 days in Edinburgh). It was great to not have to struggle with our bags on a train, or figure out how to book our own taxi.
Two days in Edinburgh were not nearly enough, but we had other places to go! In Edinburgh we had a fantastic 2.5 hour walking tour of the city with Jack, an amazing Scottish tour guide who met us at our hotel, took us all over the city, also gave us great recommendations, and escorted us back to the hotel at the end. Definitely one of our trip highlights!
From Edinburgh we drove to Loch Lommond, then to Oban, Inverness, Stirling and finally back to Edinburgh to catch our flight home. We managed a flat tire when almost to our hotel in Loch Lommond, which threw a wrench into our plans. Reaching out to Kate via the kimkim app was easy and she helped get us connected with our tour guide in Oban. They adjusted the time of our driving tour the next day which allowed us to do a 3-hour (plus!) tour with John, another highlight. John saw that we had covered a lot of our planned tour with him on our drive to Oban, so he adjusted and gave us an entirely different tour that covered so much local history and sights- even letting us stop at a pub for a quick refresh! At the end he took us to Dunstaffnage Castle, a stunning ruin with so much history. From Oban we headed to Inverness, then the next day from Inverness to Stirling. At every stop we were able to experience the vast history of Scotland, and our own ancestral connections to it. Once we got the hang of the driving even that was a delight, with so much stunning scenery everywhere we turned. We were incredibly lucky with the weather during our trip, with only a little bit of rain (which treated us to no less than 3 rainbows) and very mild temperatures.
To anyone planning a trip to Scotland- especially if you have never been- we highly recommend the service, professionalism, expertise and guidance of Kate and the whole kimkim team. We can't wait to go back to Scotland, or to have kimkim help us plan another trip abroad!

Hotel Reviews
Apex Waterloo Place
Edinburgh

A great hotel in the heart of Edinburgh New Town. The rooms are modern and comfortable, with all the amenities you would expect from a 4-5 star hotel. The staff at the hotel could not have been more helpful and accommodating, from holding our bags when we arrived early in the morning, to the most wonderful and attentive service in the restaurant (with a truly delicious breakfast service) to helping us book a taxi to pick up our rental car on the day of checkout. Even though there was road construction going on on the street in front of the hotel, we were able to be dropped off and picked up right at the door. We would definitely book here again!

Authenticity & Character
This is a relatively modern hotel but retains a good deal of character, especially in the lovely lounge and bar area.
Location
Easy to walk to lots of places, nearby shopping, coffee shops, restaurants and local sights.
Staff
They were so attentive and helpful at every step and at every level of service, from front desk staff to housekeeping and restaurant staff.
Cleanliness & Comfort
Very comfortable room and bed, great temperature controls, terrific shower! Gorgeous garden tub we did not take advantage of.
Cameron House
Alexandria

Cameron House is a full-on luxury resort. We stayed in the original part of the building in a lovely ground-level room that overlooked the beautiful garden. The hotel has everything, and while we didn't have time to experience all of it we were able to see the gorgeous pool/waterslide/hot tub/spa area, the stunning whiskey bar, the fun and casual lounge restaurant, and the lovely lobby bar. At dinner at their off-site restaurant as both in the hotel were fully booked. Amazing location right on the shore of Loch Lommond. The massive, stunning buffet breakfast we had the next morning was beyond compare, with the best haggis of the trip and just an amazing selection of anything you could want. Wish we could have stayed longer!

Authenticity & Character
Hotel/resort that was obviously a grand estate in previous centuries.
Location
Right on the shore of Loch Lommond, absolutely stunning.
Staff
Above and beyond- from bringing our bags from our disabled car in the parking lot (flat tire!) to assisting us get our passports transferred to a later hotel after I brilliantly left them in the hotel safe.
Cleanliness & Comfort
Stunning room with all the amenities- robes, slippers, heated towel bars, shortbread! Incredibly comfortable bed.
Victoria Square
Stirling

This hotel was just lovely and we wish we could have stayed longer. Harriet (the owner/manager) was so helpful and kind, helping us with our heavy bags (no elevators in this historic property). Great location on the edge of Stirling, private car park, very pretty restaurant.

Authenticity & Character
Stunning decor, beautiful building, just gorgeous.
Location
Quiet but right on the edge of Stirling, an easy walk to lots of things. Overlooked a lovely green square/park.
Staff
Harriet accepted delivery of our passports from a taxi driver (left at a previous hotel) and held them for us to arrive. She also made dinner reservations for us at a local bistro and helped us with everything we needed.
Cleanliness & Comfort
Every detail here- robes, slippers, heated towel bars and tile floors in the bath, lovely complimentary sherry and shortbread in the room. Just lovely.
Dungallan Country House
Oban

Dungallan Country house is just that- a lovely country house. The rooms are stunning and have all the amenities you could ask for- including gorgeous bathrooms with heated towel bars, robes and slippers, giant shower, etc. Homemade shortbread and Scottish tablet (a treat!) in every room. The staff- lead by manager Michele- could not have been more helpful, setting us at ease immediately upon arrival when we discovered we had left our passports in the room safe at our previous hotel. The dinner we had in their restaurant was quite possibly the best dinner of our entire trip. Lovely breakfast too.

Authenticity & Character
Just like a lovely large country home, with only a few rooms that are beautifully appointed.
Location
A stunning view from the lawn and patio, although up a steep winding drive from the main road so be careful!
Staff
Michele- the manager- was absolutely amazing, as were David and the rest of the staff. We felt like honored guests!
Cleanliness & Comfort
Everything was so clean and so comfortable- lovely bath, comfy bed. I wanted to take home all their draperies.
Bunchrew House Hotel
Bunchrew

Rated one of the most romantic hotels in Scotland- and we could see why! We stayed in the Lovat Suite- huge, truly historical feeling while still being incredibly comfortable. Our friends and traveling companions had the suite next door which had a stunning view of Beauly Firth right out their window. We arrived late and left relatively early, but enjoyed a nice breakfast and a drink in the lounge/bar the night before. Wish we had had more time to explore the history of this beautiful property.

Authenticity & Character
Felt like we were staying in an incredibly well-preserved, very historic home.
Location
Right on the shore of Beauly Firth- really beautiful and lucky if your room overlooks the water!
Staff
Our visit was brief but everyone was very kind and helpful.
Cleanliness & Comfort
Lovely bath with heated tile floor, heated towel bars, giant comfy bed.
Activity Reviews
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

This guided walking tour of Edinburgh was one of the highlights of our trip. Jack- our tour guide- met us at our hotel and brought us straight up to Calton Hill, an historic sight very close by. From there he guided us through New Town, Old Town, the Royal Mile, New College, Grassmarket and eventually back to our hotel, offering history, local lore and knowledge the entire way. So much nicer than a larger, more impersonal group. Jack even took us inside the Edinburgh Supreme Court building (two of our group were lawyers) which was a great addition/side note. We absolutely loved this part of our trip to Scotland.

Quality of Experience
We learned so much and really got a feel for the city.
Guides, Drivers and Staff
Jack was the absolute best- so friendly and kind, adjusted our tour to fit what we wanted, etc.
Transport
We were walking but Jack made sure we weren't exhausted- Edinburgh has a lot of stairs!
Oban Distillery Visit
Oban Distillery Visit
Oban

Unfortunately we were unable to do the distillery visit as our earlier activity (driving tour) started late due to our later than planned arrival in Oban. I'm sure it would have been great.

Historical Tour and Seafood Experience
Historical Tour and Seafood Experience
Oban

John adjusted the timing of our tour as we were late arriving to Oban (due to our own car trouble) and took us on a lovely 3+ hour tour of the area. The original route was one we had kind of traveled on our way from Loch Lommond, so John adjusted and took us to other places- the Bridge over the Atlantic, Dunstaffnage Castle, a lovely seaside village where they hold a rock-skipping competition and other memorable spots. Due to our delay we weren't able to take advantage of the seafood tasting experience, which was unfortunate, but now we have a reason to go back to Oban!

Quality of Experience
Got to see so much of the area around Oban, learn about the history and just soak it all in!
Guides, Drivers and Staff
John was just the best, and we so appreciated his time, local knowledge and landscape, and willingness to adapt the tour to what we wanted to see and experience.
Transport
John's tour van was clean, comfortable and he maneuvered it around the scary (to us) Scottish roads with ease!
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 23, 2026
Dear Pia, Thank you so much for such an incredibly thoughtful and generous review. I truly loved reading every part of it, and it made me so happy to hear how much you all enjoyed Scotland. It was such a pleasure planning the trip for the four of you, and I’m delighted that so many parts became real highlights - Edinburgh, the wonderful tour with Jack, the beautiful stays along the way, and of course John’s flexibility in Oban after the tyre issue. I loved hearing how the trip unfolded,... Read more

Dear Pia,

Thank you so much for such an incredibly thoughtful and generous review. I truly loved reading every part of it, and it made me so happy to hear how much you all enjoyed Scotland.

It was such a pleasure planning the trip for the four of you, and I’m delighted that so many parts became real highlights - Edinburgh, the wonderful tour with Jack, the beautiful stays along the way, and of course John’s flexibility in Oban after the tyre issue. I loved hearing how the trip unfolded, even with the little unexpected adventures along the way.

I’m also so glad the hotels felt special and memorable. It sounds as though you really experienced such a lovely mix of character, comfort and genuine Scottish hospitality throughout the journey.

Thank you as well for your very kind words about me and the team. That honestly means so much. It was a real joy helping to bring everything together for you, and I’m especially happy that the trip left you wanting to come back.

And thank you for the photos too - they were such a pleasure to see 😊

Whenever you’re ready for your next adventure, I would be absolutely delighted to tailor another trip for you all. It would be such a joy to work with you again!

Warmest wishes,
Kate

Scotland 2 weeks. K
Scotland | Sep 26 - Oct 9, 2026

C
Cheryl K.
France | Reviewed on Oct 10, 2026

Trip was great but traveling time from place to place could have been better. Site/ tickets were booked a d could not make it due to travel time weather and road closurez.
Katie's communication and initial set up was great

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 11, 2026

Hi Cheryl,

Thank you so much for your kind words - I’m really happy to hear that overall you had a great trip and that the planning and communication were helpful ❤️

I only wish we had a little more power over Scottish weather and road closures - if we could control those too, we really would be doing something magical! 😊 Unfortunately, those are the few parts of a trip even we can’t persuade to behave.

Thank you again for travelling with us and for taking the time to share your experience. I really hope Scotland still gave you lots of lovely memories to take home with you.

Warmly,
Kate

Incredible Scotland Trip
Scotland | Sep 21 - Oct 2, 2026

Jay
Jay T.
Newark, NJ | Reviewed on Oct 09, 2026
Amazing trip, well planned and put together by Aleksandra. Our tour guides Chris in Edinburgh, Rhona MacKenzie in Inverness, David in Oban, and Leire (food tour in Glasgow) were all amazing. We can not recommend them enough. This was our first trip in 23 years and, as an introduction to Scotland, well it was just incredible. Thank you Aleksandra and KimKim. Read more

Amazing trip, well planned and put together by Aleksandra.

Our tour guides Chris in Edinburgh, Rhona MacKenzie in Inverness, David in Oban, and Leire (food tour in Glasgow) were all amazing. We can not recommend them enough.

This was our first trip in 23 years and, as an introduction to Scotland, well it was just incredible.

Thank you Aleksandra and KimKim.

Hotel Reviews
N°11 Boutique Restaurant and Rooms Hotel
Edinburgh

Great room, location was wonderful, staff very helpful, food was amazing. Would stay again.

Authenticity & Character
Location
Walking distance to just about everything
Staff
Cleanliness & Comfort
Avalon
Inverness

Room was beautiful. Host amazing, food incredible. Homemade jams just WOW.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Creag Mhor Lodge
Onich

This was our favorite. The view of the loch, breathtaking. Room was comfortable. Shower amazing. Great whisky bar. Staff was extremely nice. Location was a bit far from any walkable city but the view...wow.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Ranald
OBAN

Room was clean but so very tiny. Staff was very nice and the location was good. The shower was also so tiny.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Social Hub Glasgow
Glasgow

Fun hotel. So much to do within the hotel itself. Food was good, staff was so nice. Location was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Outlander Castle Tour
Outlander Castle Tour
Edinburgh

Tour guide was very funny. Castles were grand and lovely. Just a wonderful experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Skye and Eilean Donan Castle Small-Group Day Tour
Skye and Eilean Donan Castle Small-Group Day Tour
Inverness

Again, tour guide was amazing and funny. Driving those roads, I don't know how anyone could do it. WOW. Just a beautiful place and amazing to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Three Isles Tour – Mull, Iona & Staffa
Three Isles Tour – Mull, Iona & Staffa
Oban

Unfortunately due to weather this was cancelled. So it is not fair to review.

Edinburgh Castle & Old Town Private Tour
Edinburgh Castle & Old Town Private Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Private Glasgow Essentials Tour
Private Glasgow Essentials Tour
Scotland

Our tour guide was just ok on this tour. We had a better tour guide on the food and drink tour.

Quality of Experience
Guides, Drivers and Staff
Transport
The Real Mary King’s Close
The Real Mary King’s Close
Edinburgh

This was our fault, we missed our time window due to getting caught up at a cathedral. So can't honestly review this.

Oban Guided Town Walking Tour
Oban Guided Town Walking Tour
Oban

David was great, very knowledgable. Wonderful day in Oban.

Quality of Experience
Guides, Drivers and Staff
Transport
The Wee Food Tour of Glasgow
The Wee Food Tour of Glasgow
Glasgow

Leire was just wonderful. Go do this!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Inverness Walking Tour
Private Inverness Walking Tour
Scotland

Rhona was very knowledgable and fun. Great walking tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Oban Distillery Visit
Oban Distillery Visit
Oban

Well I love Oban whisky so is it fair to review this...YES! If you are in Oban for a couple day, just do it!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Oct 16, 2026

Thank you so much for your lovely review, Jason! 💛
It makes me so happy to hear that you had such an incredible time in Scotland and that your first trip in 23 years turned out to be so special!
I’m delighted that you enjoyed your experiences with our guides, and I hope you’ve brought home lots of wonderful memories and plenty of little “wows” from your Scottish adventure!
Thank you again for choosing us and for letting me be part of your journey. 💛
Warmly,
Aleksandra

So helpful!
Scotland | Sep 26 - Oct 6, 2026

Kathy
Kathy S.
Los Angeles, CA | Reviewed on Oct 09, 2026
Our group of 26 (mostly) older adults from Laguna Presbyterian Church in California brought our own church history guide to Scotland to learn about our Presbyterian roots. Kateryna (Kate) was a wonderful, gracious specialist, always willing to find answers and solve problems. In Edinburgh, we loved our hotel location in Grass Market and the first-day walking tour by Chris. Another favorite was having tea in the Edinburgh Castle which we could not have arranged without Kate. ... Read more

Our group of 26 (mostly) older adults from Laguna Presbyterian Church in California brought our own church history guide to Scotland to learn about our Presbyterian roots. Kateryna (Kate) was a wonderful, gracious specialist, always willing to find answers and solve problems. In Edinburgh, we loved our hotel location in Grass Market and the first-day walking tour by Chris. Another favorite was having tea in the Edinburgh Castle which we could not have arranged without Kate.
Although it rained one of our days on the island of Iona, most of the group would say Iona was the high point of the trip. Kate worked wonders to make this possible. She secured the hard-to-find accommodations on the island and arranged seamless private coach transportation via 2 ferries and a drive across the island of Mull.
All the other trips I have led were set itineraries with full- time guides and drivers. I found this custom trip much harder to plan and to lead. Choosing the right Edinburgh hotel, for example, took many weeks and several changes. As delightful as Kate was to work with, I will probably go with packaged trips in the future for the ease of planning and the luxury of a guide who leads us each day. If I ever want another custom trip, however, KimKim is the company I will call. You are wonderful! Kathy Sizer, retired Associate Pastor

Hotel Review
Apex City of Edinburgh Hotel
Edinburgh

Perfect location in Grass Market. A short walk up Victoria got us to the Royal Mile while an even shorter walk got us to Greyfirars and the National Museum of Scotland. Rooms were comfortable and staff was helpful. The only thing lacking was a restaurant and bar in the hotel.

Authenticity & Character
Contemporary
Location
near the Royal Mile and Greyfriars
Staff
always helpful
Cleanliness & Comfort
Great shower
Activity Review
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

Chris was a great guide with entertaining stories.

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 13, 2026
Hi Chelsea and Kathy, I just wanted to say what an absolute pleasure it was to plan this journey with you both. Working on such a special trip for such a large group was genuinely wonderful, and I’m so happy to hear that it turned into such a lovely experience for all the travellers. There was so much care, thought and meaning behind this trip, and I loved being part of bringing it all together. I really hope everyone came home with beautiful memories, wonderful stories, and those little... Read more

Hi Chelsea and Kathy,

I just wanted to say what an absolute pleasure it was to plan this journey with you both. Working on such a special trip for such a large group was genuinely wonderful, and I’m so happy to hear that it turned into such a lovely experience for all the travellers.

There was so much care, thought and meaning behind this trip, and I loved being part of bringing it all together. I really hope everyone came home with beautiful memories, wonderful stories, and those little moments that stay with you long after the journey is over.

Thank you both so much for being such a joy to work with throughout the planning. I truly loved working with your group, and I would be absolutely delighted to help with your next trip whenever the time comes. It would honestly be a pure pleasure to do it all over again ❤️

Warmest wishes,
Kate

We hired to KimKim to provide local travel expertise and didn't get it
Scotland | Sep 19 - Oct 1, 2026

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Quentin H.
Kansas City, MO | Reviewed on Oct 08, 2026
We hired to KimKim to provide local travel expertise. Our travel guide was not based out of Scotland and appeared that she wasn't all that familiar with touring Scotland. There was some very poor planning such as having us visit a distillery one day, drive and 1.5 hour to Inverness and then drive all the way back the next day to visit the distillery next door (owned by the same company) and then drive 1.5 hour back to Inverness again. A lot of Van time instead of touring time, we should have... Read more

We hired to KimKim to provide local travel expertise. Our travel guide was not based out of Scotland and appeared that she wasn't all that familiar with touring Scotland. There was some very poor planning such as having us visit a distillery one day, drive and 1.5 hour to Inverness and then drive all the way back the next day to visit the distillery next door (owned by the same company) and then drive 1.5 hour back to Inverness again. A lot of Van time instead of touring time, we should have been booked to stay in Speyside at least the first night. Rachel was also not timely in her responses to us through the planning process. She would often set her own deadline to get back to us and then totally miss that deadline by weeks and only communicated once we reached out again. We wanted to have a final trip review with everyone a few weeks before the trip, some of the group had time where they couldn't meet due to another out of country commitment. She didn't get back to us so several in the group couldn't meet and get questions and concerns answered. Rachel and Highpoint Holiday hired Kilted Piper tours to take us around. Kilted Piper is based in Scotland and could have done a much better job of planning everything. KimKim should have went to Kilted Piper directly instead of going through HighPoint who then found Kilted Piper. We paid an extra layer of overhead for no reason.

Activity Reviews
Catamaran Sea Eagle & Wildlife Cruise
Catamaran Sea Eagle & Wildlife Cruise
Isle of Skye

It was cancelled days before for no real reason other than staff loss, so unfortunately we didn't get to take the cruise

Quality of Experience
Guides, Drivers and Staff
Transport
Sir Walter Scott Steamship tour on Loch Katrine
Sir Walter Scott Steamship tour on Loch Katrine
Scotland

Rachel didn't book us on the Sir Walter Scott steamship. We were instead booked on a different boat. Very disappointing. However, the boat went on did a good job and the scenery was beautiful. Another mistake made by Rachel.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Walk in Glencoe
Private Guided Walk in Glencoe
Scotland

The guide David was trying to get out of the tour the day before and all the way through. He seemed to be scared of light rain and wanted to change it to a 1 hour walk around the car lot. Based on that we cancelled so that we didn't waste our precious time in Scotland. We should be refunded for this.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Falconry Experience
Private Falconry Experience
The Trossachs National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rachel Long

Getting from place to place on time
Scotland | Sep 17 - Sep 27, 2026

S
Susan B.
Boston, MA | Reviewed on Oct 07, 2026
We were most appreciative of the pre-paid ferry tickets and the drivers who were always on time and often waiting for us upon our arrival. With Liam's support we were able to reach all of our destinations in a timely manner. However, on our first night our hotel reservation had not been paid for. This did not get us off to a good start. Fortunately Jane (who was caring for Liam's customers while he was away) eventually handled that for us. When we realized we were double booked for the... Read more

We were most appreciative of the pre-paid ferry tickets and the drivers who were always on time and often waiting for us upon our arrival. With Liam's support we were able to reach all of our destinations in a timely manner. However, on our first night our hotel reservation had not been paid for. This did not get us off to a good start. Fortunately Jane (who was caring for Liam's customers while he was away) eventually handled that for us. When we realized we were double booked for the Staffa tour, she handled that for us as well. We came to believe that there must be very few hotels with elevators in this area of Scotland! It would have been great to not have to have people carry our bags for us, but perhaps that's not an option. We had a tour guide in Oban (Dave) who was very kind and we enjoyed our time with him. For the most part, Liam seemed to overestimate the time we would have in any of the spots along the way. While it was nice to see what was available in the area, our plans did not seem to be very individualized for our schedule.

Hotel Reviews
The Whisky Vaults
Oban

The proprietor here (Chris) could not have been more helpful - and we were grateful that he and his friend carried our bags up the tiny (rickety) spiral staircase for us! The hotel itself was very quaint and a bit run-down, but our room was comfortable.

Authenticity & Character
There's a lovely pub-type room in their photos that was actually musty and not open for use.
Location
Not a great view, but fairly close to the ferry
Staff
Chris was extremely helpful
Cleanliness & Comfort
Cozy little room, fine for one night.
The Western Isles Hotel
Tobermory

Lovely hotel, beautiful view, very comfortable room. However, we felt badly for the staff who carried our bags up to the top floor!

Authenticity & Character
Lovely gathering rooms on the first floor.
Location
Beautiful view
Staff
The woman at the front desk was exceptional - so incredibly pleasant and helpful.
Cleanliness & Comfort
The room was lovely, and the bathroom/shower area was beautiful. It was very large, and could have used more shelves for placing items like clothing.
Oak Tree Inn
Balmaha

We stayed in a cottage and had to drag our luggage up the street a bit, and then up a set of stairs. In other hotels that didn't ahve a lift, there were staff who could help, but we were on our own at the cottage. The room itself was very comfortable.

Authenticity & Character
The cottage was sweet and the restaurant was VERY nice.
Location
Very tiny village - not much for shops - but that was okay since we didn't spend very much time there. We walked to the beach, and that was pleasant.
Staff
We didn't have many opportunities to interact with the staff, but they were pleasant.
Cleanliness & Comfort
Beautiful little cottage and room, very clean bathroom. Best shower on our entire trip!
Local specialist: Liam McGirr

Tailored experience and excellent communication with KimKim specialist throughout Trip
Scotland | Sep 10 - Sep 19, 2026

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Michael M.
Seattle, WA | Reviewed on Oct 04, 2026
My wife and I went to Scotland and Ireland for our 25th wedding anniversary. We were ready to book with a big tour group but wanted something more intimate and tailored to our interests. Aleksandra with KimKim helped us plan a trip based on our interests, took care of the hotels, in-country travel and tickets, and set up guided walking tours. We just had to show up. Aleksandra was very accessible and responsive at all times, even rearranging some scheduled events for us while we were on our... Read more

My wife and I went to Scotland and Ireland for our 25th wedding anniversary. We were ready to book with a big tour group but wanted something more intimate and tailored to our interests. Aleksandra with KimKim helped us plan a trip based on our interests, took care of the hotels, in-country travel and tickets, and set up guided walking tours. We just had to show up. Aleksandra was very accessible and responsive at all times, even rearranging some scheduled events for us while we were on our vacation. Prior to booking, we exchanged messages and set up a zoom meeting with Aleksandra to get an idea of what our budget would get us, quality of hotels (we decided to spend a little more to get nicer hotels), and what we might like to do/see. Using the app was great. All tickets and confirmations were stored there. We were impressed with all of the hotels Aleksandra booked for us. She also booked pickup from the airport, inter-hotel, hotel-airport, etc. It was worth every penny and we had a wonderful time. We ended up skipping some of the walking tours because we wanted to explore on our own, on our own time. KimKim was most helpful because it seemed overwhelming to book various hotels in different cities, schedule train rides, and schedule/arrange sight-seeing. We would definitely use again if we explore a different country.

Hotel Reviews
The g Hotel & Spa
Galway

Hotel was very nice, rooms were spacious and comfortable, staff was very friendly. However, the location is in a very high traffic area that was time consuming and tedious to access by vehicle. About a 1.8 km walk to Eyre Square.

Authenticity & Character
The rooms were beautiful. It's a nice hotel. New.
Location
Nothing. Just lousy traffic in the area. Or as they say there: the traffic is "mad."
Staff
Very friendly and pleasant. Accommodating.
Cleanliness & Comfort
Beds very comfortable.
Trinity Townhouse
Dublin

We loved this hotel. Charming, had character, and on a quiet street in the heart of Dublin. Near to everything. Would definitely stay again. Staff was very friendly.

Authenticity & Character
Charming.
Location
A quiet street, and right in the heart of Dublin, a short walk to everything.
Staff
Very friendly.
Cleanliness & Comfort
Rooms were very nice. Beds were very comfortable.
Kingsmills Hotel
Inverness

Very charming and stately hotel, very friendly staff, lovely rooms. About 15 minute walk to downtown Inverness.

Authenticity & Character
Lovely.
Location
Great location, but might have been nice to be a little closer to downtown Inverness.
Staff
Very friendly and accommodating.
Cleanliness & Comfort
Comfortable beds, spacious rooms.
Leonardo Royal Hotel Edinburgh
Edinburgh,

The rooms were very nice. The staff seemed overwhelmed at times. Walk through one of the closes to get to Royal Mile. Very close to train station. Only one elevator operating, which was frustrating at times.

Authenticity & Character
One elevator down. Rooms nice.
Location
Staff
Seemed overwhelmed at times.
Cleanliness & Comfort
Rooms very nice, beds very comfortable.
Local specialist: Aleksandra Sheb

Dear Kate. Thank you and good luck
Scotland | Sep 12 - Sep 21, 2026

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Nick D.
Seattle, WA | Reviewed on Oct 02, 2026
Dear Kate. Sorry for not finishing this sooner. It turned out I had jet lag longer than I thought, and of course arriving back didn’t just mean I could stop and take account right away. As John Lennon said, Life happens when your busy making other plans. In any case. Here is my over summation of my trip you helped plan for Scotland.
I will not comment upon the flights to or from there since that is really a completely separate and overall headache inducing tangent. So will merely...
Read more

Dear Kate.

Sorry for not finishing this sooner. It turned out I had jet lag longer than I thought, and of course arriving back didn’t just mean I could stop and take account right away. As John Lennon said, Life happens when your busy making other plans.

In any case. Here is my over summation of my trip you helped plan for Scotland.
I will not comment upon the flights to or from there since that is really a completely separate and overall headache inducing tangent. So will merely say to anyone who might listen. Don’t book a flight with Iceland air. Moving on…

Transportation both gong and coming to and from most locations were reliable and covenant. With very friendly drivers all around.

The first leg of the journey in Edinburgh, which lasted from Saturday through Monday was very inviting and convenient with regards to both the hotel, Apex, as well as its proximity to all that we had scheduled to accomplish. Highlights especially were the Royal Mile and Edinburgh Castle and The Johnny walker experience (though it was slightly disappointing we couldn’t purchase anything we sampled). Along with the pool in the hotel.

Our journey to the highlands on Tuesday was long but beautiful. And our tour of Dalwhinnie Distillery as well as their bar and staff were well stocked, informed and friendly. The only downside was that because the tour was essentially in the early afternoon, by the time we arrived at our hotel in Pitlochry, I was pretty well sauced and had to struggle the rest of the day to make sure I didn’t pass out before sunset. Overall the accommodations and the breakfast the next day however were the nicest we had thus far.

The Next day our Train was delayed, and we had to maneuver ourselves to The Redcliffe In inverness with a little more effort than was expected. However, once we were settled in, the accommodations were actually the most spacious, comfortable, as well as enjoyable concerning its location, beer garden, and food. Along with the next day, which took us down Loch Ness, and to the castle by the sea. Up until then I would say it was the most fulfilling day in terms of expectations. And of all the places I would personally return to I would say Inverness was the place.

The next day, Friday started off wonderfully. In fact, I would say for me and maybe even my dad the highlight of the trip up to that point was the morning trip and personal tour of the Highlands near Craigmore. Both our drivers were extremely friendly and informative. And we even got relatively good weather considering the time of year. Truly a magnificent time spent out in the Scottish wilderness. With hardly a soul seen.

Which is probably why the rest of the day, and sadly by extension the trip was such a come down. But then you knew this was coming. But I have to speak honestly. Perhaps it was the expectations, or maybe just the contrast from where we had just come from. Yet when we arrived at St Andrews, and tried to check in to what I assumed was a hotel, we instead found our selves locked out of the place without a single person to answer the doorbell, nor an explanation of how to check in. We had to wait for someone’s wife who was already staying there to come down and let us in. and even then not a single brochure, pamphlet, or even map of the city was waiting for us. I had to try and get the owners on the phone, and was spoken to quite rudely for not knowing what either our room # was or how to enter or exit the flat. On top of that, our room was three floors up with no elevator (A perk I would have declined had I known from the get-go considering my several heavy bags and my fathers age.) As well as staying in what was up till then by far the smallest room we had been in so far. Completely false advertising to all the photos broadcasting the place. So from the complete headache of trying to “check in” the cramped and falsely sold space we had, and the indifferent rudeness of the owners, my dad and I were more than miffed. We were at the time outright angry. But of course, you knew that by my immediate messaging of you. Which had a cascading effect on the rest of the trip.

Admittingly we probably overreacted at the time. Feeling the need to find more spacious and overall welcoming accommodations, I was ready to split the coop after a single night, and pulled the trigger on a flat in Clydebank Glasgow. Which meant we only got half a day at St Andrews golf course. And having to forego our city tour, only to find ourselves basically in a cultural dead zone for an extra two days. Disappointing to be sure, especially considering my dads love for golf, and our expectation of relaxing for the last leg of the trip. But I will take most of the blame for the overreaction. However, I must admit it wouldn’t have had to happen anyway if there was at least a better sense of transparency concerning what we where we were headed. It is what it is. Just let future travelers know what to expect if they get room 1 there.

That’s about all I have to say, as the last two days at the Jubilee hotel were honestly refreshing and completely low key, and really just a necessary
preparation for the hell day we had to get back home. But like I said, that’s outside the realm of your teams input. Ultimately it was a very fun memorable trip. And like all trips had it ups and downs. But at least we made it home in one piece, and I would personally return certainly to the highlands and inverness especially. Maybe we will plan one again in the future.

Sincerely and gratefully
Nicholas DuShane-

Activity Review
Cairngorms National Park Wildlife Tour
Cairngorms National Park Wildlife Tour
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 11, 2026
Dear Nicholas, Thank you so much for taking the time to write such a thoughtful and detailed review. I genuinely enjoyed reading it from beginning to end - you have such a wonderfully vivid way of describing things that I honestly think memoirs might suit you very well one day 😊 It was such a pleasure helping you and your dad plan this journey. I’m so happy that so many parts of the trip gave you exactly the kind of memories you were hoping for - especially the Highlands, Inverness, the... Read more

Dear Nicholas,

Thank you so much for taking the time to write such a thoughtful and detailed review. I genuinely enjoyed reading it from beginning to end - you have such a wonderfully vivid way of describing things that I honestly think memoirs might suit you very well one day 😊

It was such a pleasure helping you and your dad plan this journey. I’m so happy that so many parts of the trip gave you exactly the kind of memories you were hoping for - especially the Highlands, Inverness, the Cairngorms and those quieter moments out in the Scottish wilderness. Knowing that Inverness left such a strong impression on you made me especially happy.

And thank you as well for being so open about the parts that were disappointing. I remember the St Andrews situation very clearly, and I completely understand why it changed the mood of that part of the trip. Your comments are incredibly valuable, especially around the lack of transparency with the accommodation, the stairs and the check-in experience. Those are exactly the kinds of details that matter enormously in real life, even when they can look small on paper.

What I appreciated most about your review is how honestly and fairly you looked back at the whole journey - the highs, the frustrations, the unexpected moments and everything in between. That is really what travel is sometimes: not perfectly smooth, but full of stories that somehow become part of the memory.

It was a real pleasure working with you, Nicholas, and I would absolutely love to help if you and your dad decide to return one day - perhaps with even more time in the Highlands and Inverness next time.

Thank you again for your trust, your humour and such a memorable review!

Warmly,
Kate

Some good some terrible experiences
Scotland | Sep 17 - Sep 30, 2026

David
David C.
Ocala, FL, USA | Reviewed on Oct 01, 2026
As a frame of reference, I am lifetime Premier Gold on United (over 1MM miles) and at my level of British Air I was able to get upgraded to The CONCORDE when it was still flying. I have travelled extensively for both business and leisure in my life and am very aware of service quality. Following are my observations/reviews of my trip to Dublin and Scotland from 9/17 through 9/30 2026.

During trip planning, I advised KimKim that I had mobility limitations with regard to walking and this...
Read more

As a frame of reference, I am lifetime Premier Gold on United (over 1MM miles) and at my level of British Air I was able to get upgraded to The CONCORDE when it was still flying. I have travelled extensively for both business and leisure in my life and am very aware of service quality. Following are my observations/reviews of my trip to Dublin and Scotland from 9/17 through 9/30 2026.

During trip planning, I advised KimKim that I had mobility limitations with regard to walking and this had significant impact on my ability to fully or even partially take part in most walking tours. I accept that my limitations are my own concern and that they had no understanding of the extent of my limitations, but I feel that they may have not factored it in. I say that because KimKim booked a trip for us in Sep 2025 with the same limitations and we had far less walking tours. I probably should have questioned the tours for this trip but I trusted them after last year.

DUBLIN

Trinity Townhouse Hotel: A
A boutique hotel with nice spacious rooms. Limited on-site amenities and dining options. Very good location. Note: there are no lifts.

Private walking tour: D
I was unable to finish the 2.5 hour tour and had to end it within the first hour and taxi back to the hotel. My wife did continue the tour and reported that she rated it a B+. I was concerned that they scheduled such a long walking tour for me and that it was in the morning of our arrival from the US.

St Patricks: F
I was unable to go to the cathedral after the aborted walking tour.

Wicklow Mtns, Glendalough, Kilkenny tour: C (rained most of the day)
The bus was reasonably comfortable and the guide and driver were pleasant. The scenery on the tour was very nice.
I was unable to walk the trails at Glendalough (the primary purpose of that part of the trip) but I did go into the visitors center (an additional 4 euro fee) while the others were walking. There was a very informative 15 min video of the history of the area that was well done. We toured the Kilkenny castle which was okay as castles go. We were limited by time and rain and were not able to see the Kilkenny town. Overall, the tour tried to do too much within the available time.

Guiness and Jameson tours: Jameson - B / Guiness - F
The Jameson tour was very well done. The man who did the presentation was excellent - informative, cordial, and humorous. The tasting was informative - it was interesting to actually see how the tastes differed based on how the products were prepared.

I can honestly say that the Guiness tour was a complete and colossal waste of my time. Unfortunate because i had been looking forward to it. Where do I start? We were told by a cabby that it is the most populated tour in Europe and based on our experience it may well be. The line to get in from outside was measured in blocks - we got in upon arrival as part of a tour group (the single and only advantage of being in the group). Once inside it was so crowded one could hardly move around. The major attraction of the tour was the Gravity Bar at the top of the facility where you could redeem your tour coupons for a glass of Guiness. We were never given the coupons by our tour guide so we never got our Guiness. Also, there were so many people we could not sit or really take advantage of the view. Our guide rushed our group so much through the facility that we never really got a chance to appreciate the tour itself. I couldn’t tell you one significant thing about Guiness except that they treat their employees well (which we learned from a taxi driver on our way there). As an aside, that driver showed us around some interesting things to see in Dublin which helped to somewhat save the day for me. (Also note that we took the taxi from Jameson to Guiness because I could not make the walk). We did see the old hospital/museum and he took some pictures of us.

I have to say that the guide for the Guiness tour was a major disappointment. While trying to be entertaining, he failed to be informative. The way he rushed us through the Guiness tour was appalling. I would advise some additional training or a new profession.

GLASGOW

Kimpton Blythswood Hotel: A+
A five star hotel with everything that one would expect from same. Comfortable room and nice restaurant. Excellent location.

Glasgow Essentials Tour: F
Once again unable to take the tour. My wife did take the tour and rated it a B.

Wee Food Tour: F
Again not taken. My wife did take the tour and really enjoyed it, rating it an A.

Train travel to Inverness - very nice comfortable ride with lovely scenery and WiFi for most of the trip.

INVERNESS

Ambassador Hotel: B+
A comfortable hotel in a good location. Lots of stairs but there is an elevator. A bit quirky layout with rooms laid out in a highly irregular fashion. Restaurant on-site with an acceptable menu. Our room was very nice though the bathroom was a little tight. But, for 500GBP per night I think we could have done better.

Inverness Walking tour: F
Again not taken. My wife did take the tour and rated it an A.

Loch Ness Cruise: A+
We took a bus tour to get to and from the cruise. The driver was very informative and made the trip enjoyable. The river cruise itself was very nice. Comfortable boat, excellent narration, toilets and food/drink on board. We had rare clear sunny weather and the views were spectacular.

Urquhart castle: F wife rating it an A-

Isle of Skye tour: F and A
A wonderful tour with an excellent driver (Roy Martin). The weather was an F. The isle of Skye was an A.

This day we both started to feel sick with cold symptoms probably contracted from the bus tour.

Candor Castle: F Wife rated it an A.

Culledon Battlefield: F Wife rated it a B

Train to Edinburgh: Not as nice as the earlier trip, but perfectly fine until we got to Edinburgh station. We looked for a taxi and were told to take an escalator or a lift. When we got to the escalator, the up side was not working. When we got to the elevator it was not working. We were then told to walk up a long steep ramp. So two elderly people with luggage trekked up this 150 yard ramp to get to the taxis. At least the taxi driver was very helpful. I am the one with mobility limitations but my wife was hammered by the walk up the ramp to the taxis.

EDINBURGH

Courtyard by Marriott: F
Check-in was uneventful except that whoever booked the room (KimKim) did so under the wrong name. The hotel tells me they cannot correct the error or they won’t get paid - really? So now i have to explain to everyone at the hotel that my booking name is wrong.

Our room overlooks a major trash/recyling area for the hotel and we get to listen to them dumping glass and cans into the bins. Keep in mind, this goes on all day while we are stuck in our room because we are sick. And continued into the night. Last heard after 9 PM.

After breakfast the first morning we returned to the room to find that our key cards would not unlock the door. I took the cards to reception which was crowded with incoming people. They asked for ID (my ID was inside my locked room). They then remembered that my name was wrong so they remembered me and reprogrammed the key. Tried to unlock the door then and it still did not unlock. Went back to reception and tried again. Key still did not work but they had sent someone to check it. He had to replace batteries in the lock. This event alone would have made us late for the tour if we were taking it. After breakfast the second day the same thing happened. Needed to get maintenance again to reset the lock mechanism. I’m getting afraid to leave the room.

Showered this morning. Water pressure was very low. Shower is not enclosed and was drafty. Towels were okay for me but not my wife and compared to our other three hotels were not very quality. Very disappointing but consistent with our experience at this hotel. Toilet seems to keep running frequently.

Day before check-out I stopped at reception (waited in line) to ask what if anything I needed to do to check-out the next day. The room was pre-paid and I left a credit card on file for other charges. The person who helped me said all I had to do was drop off my keys in the express check-out box. Upon leaving the next day that is what I did. As I left the hotel to get into my taxi a hotel employee chased me out of the hotel to tell me I hadn’t paid my incidental charges. He was quite accusatory and argumentative and I told him about my conversation the day before with his colleague. I was not happy. He made some vague comment about what would happen if I did not come back and pay it. My taxi was waiting. I went back and once again told them (loudly) what I had been told the day before. I paid it on my card, the same one they had on file. I advised them that this was the worst hotel experience I had had in a long time. Maybe forever and I left. Thank goodness. This was a terrible hotel experience that ranks as bad or worse than the Guiness tour.

Dining at the Witchery: F-
We were unable to do this dinner because we were both so sick. So we may be charged a 150GBP no-show fee.

Edinburgh walking tour: F
We were unable to take this tour, but did cancel it before pick up.

Edinburgh castle tour: F
Also unable to take this tour.

Had dinner at Mamma Roma. Nice dinner. Extensive (maybe too much so) menu. Excellent service.

Hollyrood Palace: me - B wife - B+
Managed to make this tour. There was walking and stairs but within what I could handle. It was self-guided with free audio headsets. Interesting stories and reflections on what life may have been like when the castle was in everyday use.

Had lunch at a place called Cafe Vivo near the Palace - the worst fish/chips I have ever had. Room service for dinner.

Roslyn Chapel: A
Excellent driver and guide (Christof). Interesting place with many stories. Filming location for the ending of The Davinci Code.

Glenkinchie Distillery: A+
An excellent tour with a great guide (Willie). Very informative and fun. The tasting was excellent. Lots of stairs, but I managed okay with proper motivation.

David Connor
1 352-804-3910

Hotel Reviews
Trinity Townhouse
Dublin

Trinity Townhouse Hotel: A A boutique hotel with nice spacious rooms. Limited on-site amenities and dining options. Very good location. Note: there are no lifts.

Authenticity & Character
See over all review
Location
See overall review
Staff
See over all review
Cleanliness & Comfort
See over all review
Kimpton - Blythswood Square Hotel, an IHG Hotel
Glasgow

Kimpton Blythswood Hotel: A+ A five star hotel with everything that one would expect from same. Comfortable room and nice restaurant. Excellent location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Ambassador Hotel

Ambassador Hotel: B+ A comfortable hotel in a good location. Lots of stairs but there is an elevator. A bit quirky layout with rooms laid out in a highly irregular fashion. Restaurant on-site with an acceptable menu. Our room was very nice though the bathroom was a little tight. But, for 500GBP per night I think we could have done better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard By Marriott Edinburgh
EDINBURGH, SCOTLAND

Courtyard by Marriott: F Check-in was uneventful except that whoever booked the room (KimKim) did so under the wrong name. The hotel tells me they cannot correct the error or they won’t get paid - really? So now i have to explain to everyone at the hotel that my booking name is wrong. Our room overlooks a major trash/recyling area for the hotel and we get to listen to them dumping glass and cans into the bins. Keep in mind, this goes on all day while we are stuck in our room because we are sick. And continued into the night. Last heard after 9 PM. After breakfast the first morning we returned to the room to find that our key cards would not unlock the door. I took the cards to reception which was crowded with incoming people. They asked for ID (my ID was inside my locked room). They then remembered that my name was wrong so they remembered me and reprogrammed the key. Tried to unlock the door then and it still did not unlock. Went back to reception and tried again. Key still did not work but they had sent someone to check it. He had to replace batteries in the lock. This event alone would have made us late for the tour if we were taking it. After breakfast the second day the same thing happened. Needed to get maintenance again to reset the lock mechanism. I’m getting afraid to leave the room. Showered this morning. Water pressure was very low. Shower is not enclosed and was drafty. Towels were okay for me but not my wife and compared to our other three hotels were not very quality. Very disappointing but consistent with our experience at this hotel. Toilet seems to keep running frequently. Day before check-out I stopped at reception (waited in line) to ask what if anything I needed to do to check-out the next day. The room was pre-paid and I left a credit card on file for other charges. The person who helped me said all I had to do was drop off my keys in the express check-out box. Upon leaving the next day that is what I did. As I left the hotel to get into my taxi a hotel employee chased me out of the hotel to tell me I hadn’t paid my incidental charges. He was quite accusatory and argumentative and I told him about my conversation the day before with his colleague. I was not happy. He made some vague comment about what would happen if I did not come back and pay it. My taxi was waiting. I went back and once again told them (loudly) what I had been told the day before. I paid it on my card, the same one they had on file. I advised them that this was the worst hotel experience I had had in a long time. Maybe forever and I left. Thank goodness. This was a terrible hotel experience that ranks as bad or worse than the Guiness tour.

Authenticity & Character
it is like a poorly run US hotel in a historic and character-filled city
Location
Staff
training and customer service and attitude
Cleanliness & Comfort
Everything about this hotel needs improvement generally clean. Had to request servicing. Exposure to exterior recycling noise at all hours was terrible.
Activity Reviews
Guinness and Jameson Irish Whiskey Experience Tour
Guinness and Jameson Irish Whiskey Experience Tour
Dublin

Guiness and Jameson tours: Jameson - B / Guiness - F The Jameson tour was very well done. The man who did the presentation was excellent - informative, cordial, and humorous. The tasting was informative - it was interesting to actually see how the tastes differed based on how the products were prepared. I can honestly say that the Guiness tour was a complete and colossal waste of my time. Unfortunate because i had been looking forward to it. Where do I start? We were told by a cabby that it is the most populated tour in Europe and based on our experience it may well be. The line to get in from outside was measured in blocks - we got in upon arrival as part of a tour group (the single and only advantage of being in the group). Once inside it was so crowded one could hardly move around. The major attraction of the tour was the Gravity Bar at the top of the facility where you could redeem your tour coupons for a glass of Guiness. We were never given the coupons by our tour guide so we never got our Guiness. Also, there were so many people we could not sit or really take advantage of the view. Our guide rushed our group so much through the facility that we never really got a chance to appreciate the tour itself. I couldn’t tell you one significant thing about Guiness except that they treat their employees well (which we learned from a taxi driver on our way there). As an aside, that driver showed us around some interesting things to see in Dublin which helped to somewhat save the day for me. (Also note that we took the taxi from Jameson to Guiness because I could not make the walk). We did see the old hospital/museum and he took some pictures of us. I have to say that the guide for the Guiness tour was a major disappointment. While trying to be entertaining, he failed to be informative. The way he rushed us through the Guiness tour was appalling. I would advise some additional training or a new profession.

Quality of Experience
Guides, Drivers and Staff
See review
Transport
Wicklow Mountains, Glendalough & Kilkenny Tour
Wicklow Mountains, Glendalough & Kilkenny Tour
Dublin

Wicklow Mtns, Glendalough, Kilkenny tour: C (rained most of the day) The bus was reasonably comfortable and the guide and driver were pleasant. The scenery on the tour was very nice. I was unable to walk the trails at Glendalough (the primary purpose of that part of the trip) but I did go into the visitors center (an additional 4 euro fee) while the others were walking. There was a very informative 15 min video of the history of the area that was well done. We toured the Kilkenny castle which was okay as castles go. We were limited by time and rain and were not able to see the Kilkenny town. Overall, the tour tried to do too much within the available time.

Quality of Experience
Guides, Drivers and Staff
Transport
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

Could not attend

Quality of Experience
Guides, Drivers and Staff
Transport
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Edinburgh

Roslyn Chapel: A Excellent driver and guide (Christof). Interesting place with many stories. Filming location for the ending of The Davinci Code. Glenkinchie Distillery: A+ An excellent tour with a great guide (Willie). Very informative and fun. The tasting was excellent. Lots of stairs, but I managed okay with proper motivation.

Quality of Experience
Guides, Drivers and Staff
Transport
The Wee Food Tour of Glasgow
The Wee Food Tour of Glasgow
Glasgow

Could not attend

Quality of Experience
Guides, Drivers and Staff
Transport
Private Inverness Walking Tour
Private Inverness Walking Tour
Scotland

Could not attend

Quality of Experience
Guides, Drivers and Staff
Transport
The Ultimate Isle of Skye Tour from Inverness
The Ultimate Isle of Skye Tour from Inverness
Inverness

Isle of Skye tour: F and A A wonderful tour with an excellent driver (Roy Martin). The weather was an F. The isle of Skye was an A.

Quality of Experience
Guides, Drivers and Staff
Transport
Clava Cairns, Culloden and Cawdor Castle Private Tour
Clava Cairns, Culloden and Cawdor Castle Private Tour
Inverness

andor Castle: F Wife rated it an A. Culledon Battlefield: F Wife rated it a B Train to Edinburgh: Not as nice as the earlier trip, but perfectly fine until we got to Edinburgh station. We looked for a taxi and were told to take an escalator or a lift. When we got to the escalator, the up side was not working. When we got to the elevator it was not working. We were then told to walk up a long steep ramp. So two elderly people with luggage trekked up this 150 yard ramp to get to the taxis. At least the taxi driver was very helpful. I am the one with mobility limitations but my wife was hammered by the walk up the ramp to the taxis.

Quality of Experience
Guides, Drivers and Staff
Transport
Loch Ness Cruise and Urquhart Castle
Loch Ness Cruise and Urquhart Castle
Scotland

Loch Ness Cruise: A+ We took a bus tour to get to and from the cruise. The driver was very informative and made the trip enjoyable. The river cruise itself was very nice. Comfortable boat, excellent narration, toilets and food/drink on board. We had rare clear sunny weather and the views were spectacular. Urquhart castle: F wife rating it an A-

Quality of Experience
Guides, Drivers and Staff
Transport
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin

Private walking tour: D I was unable to finish the 2.5 hour tour and had to end it within the first hour and taxi back to the hotel. My wife did continue the tour and reported that she rated it a B+. I was concerned that they scheduled such a long walking tour for me and that it was in the morning of our arrival from the US. St Patricks: F I was unable to go to the cathedral after the aborted walking tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Dublin to Dublin Airport
Private Transfer from Dublin to Dublin Airport
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Glasgow Airport to Glasgow
Glasgow
Quality of Experience
Guides, Drivers and Staff
Transport
Private Glasgow Essentials Tour
Private Glasgow Essentials Tour
Scotland

Glasgow Essentials Tour: F Once again unable to take the tour. My wife did take the tour and rated it a B.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 03, 2026
Hi David, Thank you so much for taking the time to write such a detailed and thoughtful review. I have read it very carefully, and I’m genuinely sorry that parts of this trip fell short of the experience you had with us last year. Because you had travelled with me before, and because I knew about your mobility limitations, I completely understand why you trusted that the pace and activities would be suited to you. Looking back, there were simply too many walking-based experiences included,... Read more

Hi David,

Thank you so much for taking the time to write such a detailed and thoughtful review. I have read it very carefully, and I’m genuinely sorry that parts of this trip fell short of the experience you had with us last year.

Because you had travelled with me before, and because I knew about your mobility limitations, I completely understand why you trusted that the pace and activities would be suited to you. Looking back, there were simply too many walking-based experiences included, and I’m especially sorry that this affected not only individual tours but also your ability to enjoy other parts of the day.

I’m also very sorry about the experiences that were disappointing in their own right, particularly the Guinness visit and the problems at the Edinburgh hotel. Those are not the kind of memories I want you to come home with.

At the same time, I’m very glad there were still some real highlights - Loch Ness, Skye, Rosslyn Chapel and Glenkinchie among them - and it means a great deal to know that some of the guides and experiences really delivered for you.

Most of all, I want to thank you for being so open and specific. Your feedback is extremely valuable to me, and I will absolutely carry it forward. If I have the chance to plan another journey for you, I would approach it very differently: much less walking, more private and comfortable touring, clearer accessibility details, and a gentler pace throughout.

I’m very sorry this trip did not fully reflect the standard of care you had come to expect from me, and I truly appreciate the trust you placed in me again.

And thank you so much for the photos - they look absolutely amazing!

Warmly,
Kate

Scotland is beautiful!
Scotland | Sep 17 - Sep 27, 2026

R
Robin C.
Boston, MA | Reviewed on Sep 29, 2026
We had a wonderful trip to Scotland. The bulk of our visit was on the isle of Iona; we were part of a pilgrimage group. Kimkim helped us with our travel before and after our time on Iona. Most of the accommodations and transfers went smoothly. There were some glitches however that perhaps could have been avoided with better planning. Our specialilst Liam was on vacation for much of our visit which we didn't learn until his substitute contacted us. When we arrived in Oban on a rainy... Read more

We had a wonderful trip to Scotland. The bulk of our visit was on the isle of Iona; we were part of a pilgrimage group. Kimkim helped us with our travel before and after our time on Iona. Most of the accommodations and transfers went smoothly. There were some glitches however that perhaps could have been avoided with better planning. Our specialilst Liam was on vacation for much of our visit which we didn't learn until his substitute contacted us. When we arrived in Oban on a rainy night, we had to find a cab to get to the hotel. Once there we learned it hadn't been paid for and that our room was on the 4th floor with no elevator. The staircase was narrow and windy. The proprietor graciously got our bags to the room. Our specialist Jane did get us a refund quickly. Our excursion the next day was perfect though and the guide communicated with us promptly and arranged a great hike. Our stay in Tobermory was also lovely. The accommodations were beautiful. After our pilgrimage, we headed to Balmaha. Our road trip guide said we could take a ferry over to Luss but ferry service ended at 3:00 which is when we got there! Our road trip guide also mentioned a private guided tour through the Trossachs National Park which actually was just our cab ride going through it. It was beautiful though! The end result is what is important and we had a wonderful trip. I wouldn't use this agency again and can't really recommend it. We ended up having to do on our own things that we expected the agency to handle. I think a bit more research and effort in the planning would have made a big difference. When Liam returned from vacation, his contact with us was minimal.

Hotel Reviews
The Whisky Vaults
Oban

The Whisky Vaults provides simple accommodations and has the most wonderful proprietor on Earth. Our travel agent made some questionable decisions in choosing the hotel for us but the proprietor did everything in his power and went out of his way to ensure a comfortable stay for us.

Authenticity & Character
It's got a lot of charm.
Location
Near the ferrty
Staff
See ablove
Cleanliness & Comfort
It was very clean but basic accommodations
The Western Isles Hotel
Tobermory

Beautiful hotel, great staff, perfect location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oak Tree Inn
Balmaha

Beautiful setting, great location, wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Loch Lomond and the Trossachs National Park
Loch Lomond and the Trossachs National Park
Scotland

The private guided tour through Trossachs National Park was disappointing. It felt more like a cab ride through the park rather than a proper guided tour. There was no extra charge for this, but it lacked the research and quality I expected. It felt like the planning was a bit rushed and not well connected, which was frustrating since I rely on travel agents to avoid such issues.

Local specialist: Liam McGirr

Good fast-paced into to Scotland
Scotland | Sep 19 - Sep 25, 2026

G
Gayle L.
Atlanta, GA | Reviewed on Sep 28, 2026
I appreciated the planning that went into the trip, and Kate's immediate replies when we had questions/issues during the trip.
Note: the Royal Hotel in Portree was probably "royal" 20 years ago, but now it's a 2-star hotel at best.
We enjoyed the Whiskey Food Tour, but expected going to more than one location and having wine besides whiskey (per the description). Also liked the app. Used it multiple times a day. Read more

I appreciated the planning that went into the trip, and Kate's immediate replies when we had questions/issues during the trip.
Note: the Royal Hotel in Portree was probably "royal" 20 years ago, but now it's a 2-star hotel at best.

We enjoyed the Whiskey Food Tour, but expected going to more than one location and having wine besides whiskey (per the description).

Also liked the app. Used it multiple times a day.

Hotel Reviews
The Royal Hotel Portree
Portree

The pictures we were shown were VERY outdated. The hotel is quite run down.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
East Claremont Guest House
Edinburgh

Each room was cute; had its own theme. The bathrooms were impossibly small. The breakfast was good.

Authenticity & Character
Location
We were approximately a 15 minute walk from Old Town / New Town.
Staff
Cleanliness & Comfort
One of our rooms had a bed that slanted. Bathrooms were hard to navigate for our taller family members.
Avalon
Inverness

Nice, clean rooms. Enjoyed breakfast.

Authenticity & Character
Location
A little off the beaten path, but could walk to town in 20 minutes.
Staff
Cleanliness & Comfort
Merchiston Residence
Edinburgh

Nice apartment!

Authenticity & Character
Location
Cleanliness & Comfort
Most comfortable beds that we had for the entire trip. The restrooms were a nice size.
Activity Reviews
Explore Glen Affric, Culloden, and Clava Cairns Tour
Explore Glen Affric, Culloden, and Clava Cairns Tour
Inverness

Our guide Cammy was awesome! She did an incredible job explaining EVERYTHING. Glen Affric is incredibly beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

Stuart was a great tour guide! Funny and informative.

Quality of Experience
Guides, Drivers and Staff
Loch Ness Cruise and Urquhart Castle
Loch Ness Cruise and Urquhart Castle
Scotland

This was the family's overall pic. It was an enjoyable boat ride to the castle. Appreciated the comedy of the guide on board. The castle is beautiful!

Quality of Experience
Guides, Drivers and Staff
also loved the bus driver's sense of humor
Transport
Talisker Distillery
Talisker Distillery
Scotland

Didn't do. It would have cost 100 pounds to taxi to and from the distillery from Portree. Would recommend scheduling something else in its place in the future.

Private Scotch Whisky & Artisan Food Tasting Tour
Private Scotch Whisky & Artisan Food Tasting Tour
Edinburgh

Joann, our guide, was quite enjoyable and knowledgeable. But disappointed that the "tour" was one restaurant. And disappointed that no wine was available to taste, as indicated in the write-up.

Quality of Experience
add another restaurant, and wine (or update the description to exclude wine)
Guides, Drivers and Staff
Transport
Since we only went to one restaurant, not sure why we met where we did, only to walk another 15 minutes to get the restaurant
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Sep 29, 2026
Thank you so much, Gayle, for taking the time to share such detailed feedback. I’m really glad to hear that you enjoyed so many parts of the trip, especially Glen Affric, Loch Ness, the guides, and the overall support along the way. I also really appreciate your honest comments about the Royal Hotel in Portree, the room sizes in Edinburgh, Talisker, and the whisky and food tour. This kind of feedback is genuinely helpful, and I’ll absolutely use it when planning future trips - especially... Read more

Thank you so much, Gayle, for taking the time to share such detailed feedback. I’m really glad to hear that you enjoyed so many parts of the trip, especially Glen Affric, Loch Ness, the guides, and the overall support along the way.

I also really appreciate your honest comments about the Royal Hotel in Portree, the room sizes in Edinburgh, Talisker, and the whisky and food tour. This kind of feedback is genuinely helpful, and I’ll absolutely use it when planning future trips - especially around hotel choices, transport logistics on Skye, and making sure activity descriptions match the experience as closely as possible.

I’m very happy the app was useful throughout the trip as well 😊

Thank you again for travelling with us and for sharing both the highlights and the things we can improve. It was a pleasure helping with your Scotland journey, and I hope there are many more wonderful travels ahead for you and your family.

With love from London,
Kate

Rachel went above and beyond. Was such a grea...
Scotland | Sep 8 - Sep 19, 2026

R
Rick T.
Newark, NJ | Reviewed on Sep 26, 2026
Rachel went above and beyond. Was such a great trip. Read more

Rachel went above and beyond. Was such a great trip.

Hotel Review
Pine Trees Hotel
Pitlochry

Check in gal was awesome! Very cool hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rachel Long
Rachel
Rachel Long
Local specialist in Wales | Replied on Oct 04, 2026

Hello Rick,
I am so pleased that you had a great trip to Scotland! The Pine Trees Hotel is a lovely hotel and I am delighted that you thought the hotel was cool and you were pleased with all aspects during your stay.
Do reach out again for future trips to UK, Ireland, Italy and France and we would love to help!
With best wishes,
Rachel and the High Point Holiday Team

Scotland Road Trip - 2026
Scotland | Sep 8 - Sep 18, 2026

Karen
Karen Z.
Bedford, NH | Reviewed on Sep 25, 2026
Our trip to Scotland was amazing. Each location was different and beautiful and a good sampling of what we wanted to see in Scotland. Each lodging was also different but also beautiful. From quaint inns to personal cabins to luxurious hotels. We self drove so had a lot of flexible in what we did but the KimKim app was so useful in helping us decide what to do for the day. We did have some preset excursions. The Cairn distillery tour was very good and the Hairy Coo tour was really fun. ... Read more

Our trip to Scotland was amazing. Each location was different and beautiful and a good sampling of what we wanted to see in Scotland. Each lodging was also different but also beautiful. From quaint inns to personal cabins to luxurious hotels. We self drove so had a lot of flexible in what we did but the KimKim app was so useful in helping us decide what to do for the day. We did have some preset excursions. The Cairn distillery tour was very good and the Hairy Coo tour was really fun. And the castles....got to see castles in Scotland.

Hotel Reviews
Atholl Arms Hotel
Dunkeld, Perthshire
The Ambassador Hotel
Staff
Very friendly
Bracken Hide Hotel
Portree
Location
Amazing views
Corriegour Lodge Hotel
By Fort William, Letterfinlay

The food was incredible and the owners so accommodating and friendly.

Authenticity & Character
Location
Staff
N°11 Boutique Restaurant and Rooms Hotel
Edinburgh
Staff
Activity Reviews
Highland Coo Tour
Highland Coo Tour
Scotland
The Cairn Distillery Tour & Lunch
The Cairn Distillery Tour & Lunch
Scotland
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh
Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Oct 16, 2026
Hi Karen, Thank you so much for your lovely review!
Scotland really does have so much to offer, and I truly believe that a self-drive trip is one of the best ways to experience the country. It might take a little time to get used to driving on the left, but the freedom to explore at your own pace and discover all those beautiful places along the way makes it so worthwhile. There are so many hidden gems you might otherwise miss when travelling by train or bus!
I’m so happy to hear that you... Read more

Hi Karen,

Thank you so much for your lovely review!
Scotland really does have so much to offer, and I truly believe that a self-drive trip is one of the best ways to experience the country. It might take a little time to get used to driving on the left, but the freedom to explore at your own pace and discover all those beautiful places along the way makes it so worthwhile. There are so many hidden gems you might otherwise miss when travelling by train or bus!

I’m so happy to hear that you had such a memorable adventure and enjoyed the variety of places you visited and stayed in. And of course, those beautiful Scottish castles! No trip to Scotland would feel quite complete without them!
It was a real pleasure to be part of your Scottish adventure, and I’m delighted that you came home with such wonderful memories.
Warmly,
Aleksandra

The trip was great. We began our adventure in...
Scotland | Sep 5 - Sep 12, 2026

Vladimir
Vladimir T.
Denver, CO | Reviewed on Sep 25, 2026
The trip was great. We began our adventure in Edinburgh. The airport pickup was flawless, and the Hoxton was fine except for billing error at checkout. The self-guided tours were great. The Hoxton is at walking distance of the start points for all the self-guided walking tours. The whisky tasting with Joanne was one of the highlights of the trip. She is a sommelier, with extensive whisky knowledge. We had food pairings with the guided whisky tasting. We highly recommend her and we may do... Read more

The trip was great. We began our adventure in Edinburgh. The airport pickup was flawless, and the Hoxton was fine except for billing error at checkout. The self-guided tours were great. The Hoxton is at walking distance of the start points for all the self-guided walking tours. The whisky tasting with Joanne was one of the highlights of the trip. She is a sommelier, with extensive whisky knowledge. We had food pairings with the guided whisky tasting. We highly recommend her and we may do in the future a remote (Zoom) whiskey tasting with her.
Next was Stirling which was a nice change in pace after Edinburgh. Our guide for the Stirling Old Town & Castle Private Walking Tour was Donnie. He is retired, lives in Stirling was very knowledgeable about the town history. From Stirling we drove to Inverness which was nice and our accommodations great. Our local guide for the private walking tour was good. We went to famous Hootananny Pub and had dinner and enjoyed live music. The atmosphere was amazing.

The rest of the trip went well except for driving the narrow roads to Portree and back to Glasgow from Fort William. Portree was nice but ourseeightsseing was limited by the seasonal rain.

Overall, excellent trip with outstanding support from Kate (Kateryna Garkavenko). Who helped us plan the trip to Scotland.

Activity Review
Private Scotch Whisky & Artisan Food Tasting Tour
Private Scotch Whisky & Artisan Food Tasting Tour
Edinburgh

The whisky and Artisan Food Tasting was one of the highlights of the trip. Joanne, a sommelier, was extremely knowledgeable about whisky, food pairings and the history of Edinburgh. We highly highly recommend this tour with her.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 11, 2026
Thank you so much for taking the time to share such a wonderful and detailed review! It truly means a lot to us to hear that you had such a fantastic time exploring Scotland! I'm especially happy that you enjoyed the whisky tasting with Joanne, your guided tours, and all the beautiful places you visited along the way. I also really appreciate you sharing your honest feedback about the driving conditions, weather, and the billing issue at the Hoxton. Your comments are incredibly valuable... Read more

Thank you so much for taking the time to share such a wonderful and detailed review!

It truly means a lot to us to hear that you had such a fantastic time exploring Scotland! I'm especially happy that you enjoyed the whisky tasting with Joanne, your guided tours, and all the beautiful places you visited along the way.

I also really appreciate you sharing your honest feedback about the driving conditions, weather, and the billing issue at the Hoxton. Your comments are incredibly valuable and help us make future trips even better.

It was an absolute pleasure helping you with your Scottish adventure, and we're so grateful for your kind words about Kate and her support!

Thank you once again for trusting us with your trip. We would be absolutely delighted to help you plan another wonderful adventure in the future!

Warmest wishes,
Kate

The Dramatic Landscape of the Northwest and Islands of Scotland
Scotland | Sep 6 - Sep 23, 2026

Holly
Holly M.
Chapel Hill, NC | Reviewed on Sep 24, 2026
We had an amazing 18-day trip focused on the NC500, the Outer Hebrides, the Highlands and Islay. We enjoyed spectacular scenery, historic landmarks, iconic hotels, and activities that fit our interests to a T.
In particular, the itinerary fit perfectly with our interests and we liked that we could choose from among options along the way.
We had three guides--at the Torridon Hotel a guide, whose name I didn't quite catch, took us on a nature hike that was spectacular, Donald Mathheson...
Read more

We had an amazing 18-day trip focused on the NC500, the Outer Hebrides, the Highlands and Islay. We enjoyed spectacular scenery, historic landmarks, iconic hotels, and activities that fit our interests to a T.
In particular, the itinerary fit perfectly with our interests and we liked that we could choose from among options along the way.
We had three guides--at the Torridon Hotel a guide, whose name I didn't quite catch, took us on a nature hike that was spectacular, Donald Mathheson toured us around Lewis and Harris (2 days), and Dougie Mac Taggert took us on a lengthy coastal walk, escorted us to our Tour at the Kilchoman Distillery and ended with a walk through the RSPB Loch Gruinart. All were exceptional and very personable to spend a morning or day with.
We covered a lot of ground either on foot, in the car, or by ferry.

Hotel Reviews
Rocpool Reserve
Inverness

We only had a one-night stay at the Rocpool Reserve. The room was very attractive and unique in that the bathroom was downstairs from the bedroom. The bathroom was the most spacious I've ever encountered! Going downstairs when nature calls in the middle of the night might not be to everyone's liking. Other rooms may not have this same configuration. It was in a convenient location for us to explore Inverness on the afternoon of our arrival. Breakfast in the morning was excellent.

Authenticity & Character
The room configuration was certainly unique. Primarily, the decor is quite lovely.
Location
It's a relatively short walk to the center of Inverness. It is quite hilly and depending on where your wanderings in town take you, the walk back to the hotel can be a bit steep.
Staff
As our stay was quite short, our interactions with the staff were quite few, but all that we encountered were gracious and friendly.
Cleanliness & Comfort
Forss House
Thurso

Forss House is tucked away in the woods off the main highway. The main house has 4 or 5 rooms and there are also cottages, popular with the fishing crowd. Our room in the main house was spacious and comfortable. For dining, there is a dining room and a conservatory (a glassed-in porch) which was especially nice for breakfast. We had dinner at the hotel that was orchestrated very well. We began in the Bar where we were served Champagne and hors d'oeuvres. Then went into the dining room for dinner. The food was exceptional. We wandered the grounds and enjoyed the waterfall and the meandering river. The gardens around the house are lovely.

Authenticity & Character
The grounds and decor.
Location
It's off the main highway and surrounded by woods.
Staff
Cleanliness & Comfort
Good pillows!
Scourie Hotel
Scourie

Perfectly nice hotel. Room was on the small side. Lobby and public areas make it clear that this area is ideal for fishing.

Authenticity & Character
As mentioned above, the public spaces in the hotel make it clear that the area has good fishing.
Location
This is close to Handa Island. Unfortunately, we did not get to experience it as the weather did not cooperate.
Staff
Cleanliness & Comfort
The Dipping Lugger
Ullapool

Our room was absolutely gorgeous. It felt more like a suite with a small hallway leading off the bedroom to the spacious bathroom that had both a shower and free-standing bathtub. The food is amazing. We had 2 dinners and 2 breakfasts there. Dinner is a series of small courses which can be paired with wines for each course. Unique to this hotel is that breakfast is fixed and presented as small courses much like as the dinner. but with breakfast type food/dishes. No wine at breakfast!

Authenticity & Character
Absolutely gorgeous inside and out.
Location
It is located on the Ullapool waterfront and very close to the ferry terminal/dock. There are interesting sites and attractions nearby.
Staff
The staff is very welcoming and personable.
Cleanliness & Comfort
Broad Bay House
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Broad Bay House is located 15 minutes north of Stornoway and was built to be a Bed and Breakfast rather than converting a private home to such. On our first night's stay we enjoyed a sharing platter of seafood for dinner. It was ample, attractively presented, and very good. On specific nights they serve a plated dinner but our stay didn't coincide with this option,

Authenticity & Character
The guest rooms are toward the front of the house. The social space includes a dining area and comfortable furniture for relaxing. It is nicely decorated throughtout.
Location
It sits atop a cliff and overlooks the broad bay and beach. There is access to the beach quite near the house, We enjoyed walking on the beach at low tide.
Staff
We had some delightful conversations with the owner.
Cleanliness & Comfort
Great bathroom!
Marmalade Hotel
Portree

We had a very brief stay from early evening to early morning as we were transitioning from our stay on Harris and Lewis to heading towards the Applecross penninsula.

Authenticity & Character
It was very attractive.
Location
Convenient to the center of Portree. We were able to walk to a restaurant for dinner in 8 minutes. Parking can be challenging in town.
Staff
We only interacted with the person on duty when we checked in/out and the person who served us breakfast.
Cleanliness & Comfort
The Torridon
Achnasheen

This was quite exceptional between the stately, elegant stone building, the carriage houses, and the property with walking trails.

Authenticity & Character
The hotel building is stunning as are the grounds.
Location
Absolutely gorgeous! Lovely forest, loch, bar, restaurant, rooms!
Staff
Very friendly.
Cleanliness & Comfort
The bath towels!!! I have never experienced such fluffy towels!
Isle of Eriska Hotel
Benderloch

As we only had one night's stay, it's a bit harder to rate this hotel in its entirety. We didn't take advantage of the spa. We had dinner in the more casual restaurant, the Deck. We did wander around the island and enjoyed the views and encounters with both farm and wildlife. Our room was a bit on the small side and quite a climb to via a steep stairway.

Authenticity & Character
The hotel looks castle-ish and the interior is evocative of a manor home (not that I've ever lived in one).
Location
It is in a gorgeous setting, a private island. It's best enjoyed with a stay of a few nights to take advantage of all the activities to be had.
Staff
With just a one-night stay we can only comment on the staff who checked us in and out. the Deck restaurant staff, and our breakfast server. All were helpful and gracious.
Cleanliness & Comfort
The usual sparkling clean room and bath!
Port Charlotte Hotel
Isle of Islay

Our room was okay and the bathroom quite small. It took a very long time for the shower to get hot water. PIllows were not very "fluffy" but we had been spoiled by previous hotels on this trip. By the same token, the more simple accommodation was just fine and seemed completely suited to the locale and flavor of Port Charlotte in a good way.

Authenticity & Character
The character seemed so authentic to the place and was clearly a popular dining venue with the locals. We arrived in the evening and the place was lively with people at the bar and restaurant, a change from the prior hotels that seemed to be mostly US tourists such as ourselves.
Location
The hotel is right on the waterfront which always makes me happy.
Staff
The woman who checked us in (the owner?) was very helpful and friendly with a good sense of humor.
Cleanliness & Comfort
One star removed for disappointing pillows.
The Loch Lomond Arms Hotel

With only a stay of about 17 hours, it is difficult to give much detail. Nevertheless, the interior had recently been updated and highlighted the interests, hobbies, and personalities of members of the Colcuhoun family who have been in the luss area for centuries.

Authenticity & Character
There are lots of details in the decor (guest room names, stuffed mountain lion on the landing up to our room, maps, taxidermized birds in cases in the bar, etc) Very atmospheric!
Location
Right on the shores of Loch Lomond, we had a nice stroll around Luss after we arrived. Quite the lovely spot. Had we been staying longer this is in a convenient location to explore Loch Lomond.
Staff
Because we were leaving in the morning before breakfast was served, the staff arranged for us to get a to do breakfast roll.
Cleanliness & Comfort
We had a small room on the top floor for our one-night stay which was fine. Again, lots of details to notice.
Activity Reviews
RSPB Dunnet Head
RSPB Dunnet Head
Thurso

We had good weather although the wind was blowing furiously. We were past the seabird nesting time but saw a number of seabirds flying about. It's worth the walk to see the stacks.

Quality of Experience
Drive, NC500 Thurso to Scourie
Drive, NC500 Thurso to Scourie
Scotland

Single track roads galore. Two great stops: Strathnaber Museum (the story of the clearances told well) and Smoo Cave (wild to see a river disappear into a cave).

Quality of Experience
The beauty of the coast drive was the hightlight.
Welcome to Ullapool
Welcome to Ullapool
Ullapool

Ullapool is a nice town that occasionally gets cruise ships so the shopping along the waterfront is geared to tourism. The shops are more reasonable and of strictly local fare than some cruise ports we've experienced. From Ullapool we visited the Corrieshalloch Gorge and Nature Reserve which is a must see.

Loch na Muilne
Loch na Muilne
Lewis

Took a look. Pretty but did not blow our socks off (even the though the wind was blowing hard enough to do so).

The Summer Isles Boat Trip
The Summer Isles Boat Trip
Scotland

The Summer Isles Boat Trip had to be canceled due to rough winds and water, but we were able to go on the Whale and Dolphin cruise later in the afternoon in a high-speed RIB boat. No whales spotted but playful dolphins kept us entertained. We also saw Common Seals resting on the rocks.

Quality of Experience
They provide a suit and safety instructions.
Guides, Drivers and Staff
Very knowledgable.
Transport
Fun ride on the RIB boat!
Half Day Guided Hike: Torridon Resort
Half Day Guided Hike: Torridon Resort
Torridon

This was exceptional. Our guide took us on a wonderful hike on the Shieldaig Penninsula. We learned a lot and we quite on the same page in terms of interests and what mattered most to us.

Quality of Experience
Taking a spectacular trail we would never have found on our own.
Guides, Drivers and Staff
Our guide was very knowledgeable and a joy to spend a morning with.
Transport
Lewis Tour with Guide
Lewis Tour with Guide
Lewis

We were picked up at our B&B at 10 am and proceeded to the very northern tip of the island to see the lighthouse and the dramatic cliffs in strong winds. From there we made a brief stop at the Port of Ness, formerly a herring fishing port. Next we visited a small, but mighty museum, Comunn Eachdraidh Nis that highlights the local history. A small cafe provided a delicious lunch. Moving down the west coast, we visited the Clach An Truishal Standing Stone, The Shieling Barvas and Brue, Whalebone Arch, Gearrannan Blackhouse Village, a Harris Tweed factory, and Dun Carloway Broch.

Quality of Experience
By the end of the day we felt we knew what Lewis was and is all about.
Guides, Drivers and Staff
Donald was the perfect guide.
Transport
We rode in Donald's taxi which was perfectly comfortable for the day's drive.
Harris Tour with Guide
Harris Tour with Guide
Scotland

Day 2 with our driver, Donald, we toured around the coast of Harris. Because it is so mountainous, there isn't the same level of historic sights as on Lewis. The one historical site is St. Clement's Church with 15th century carvings and graves within. The west coast of Harris offered beautiful beaches.

Quality of Experience
Beautiful scenery!
Guides, Drivers and Staff
Donald is the best!
Transport
Corrieshalloch Gorge National Nature Reserve
Corrieshalloch Gorge National Nature Reserve
Ullapool

This was well worth a visit. We were fortunate to get good weather (meaning only a little rain). I highly recommend this reserve. As we are birdwatchers, we did have some nice birding along the Fern Walk. Combined with the path to the suspension bridge across the gorge, it makes for a long enough walk to work of that morning porridge with cream and honey.

Quality of Experience
Simply gorgeous
Kilchoman Distillery Classic Tour
Kilchoman Distillery Classic Tour
Islay

Even though I'm not much of a whisky drinker, this tour was very well done. Very cleverly, they provide everyone (except the designated driver) a lanyard that supports a whisky tasking glass. As the tour progressed we sampled whiskies along the way.

Quality of Experience
We had an excellent lunch in the cafe before the tour. I highly recommend it.
Guides, Drivers and Staff
Very informative tour leader.
Local specialist: Eleanor Whitticombe
Eleanor
Eleanor Whitticombe
Local specialist in Pembrokeshire, Wales | Replied on Sep 25, 2026
Dear Holly,
Thank you for sharing your experience. It’s wonderful to hear that the route through the northwest, Outer Hebrides and Islay suited your interests so well, and that you enjoyed the freedom to choose what to explore along the way.
I’m especially pleased that your walks and time with Donald and Dougie were highlights. I’ll pass your kind words on to them and to the team at The Torridon.
Thank you also for the thoughtful feedback on Rocpool Reserve. I’m glad you enjoyed the room and...
Read more

Dear Holly,
Thank you for sharing your experience. It’s wonderful to hear that the route through the northwest, Outer Hebrides and Islay suited your interests so well, and that you enjoyed the freedom to choose what to explore along the way.
I’m especially pleased that your walks and time with Donald and Dougie were highlights. I’ll pass your kind words on to them and to the team at The Torridon.
Thank you also for the thoughtful feedback on Rocpool Reserve. I’m glad you enjoyed the room and breakfast, and your point about the stairs between the bedroom and bathroom is helpful when we consider which rooms to recommend.
We’re delighted you had such a memorable 18 days in Scotland.
Warm wishes,
Eleanor

We had a fabulous trip to the north and west of Scotland
Scotland | Sep 6 - Sep 23, 2026

Ross
Ross M.
Miami, FL | Reviewed on Sep 24, 2026
We had a fabulous trip to the north and west coasts of Scotland organized by Eleanor Whitticombe and her team. The trip was gorgeous and filled with memories. Several of the hotels were particularly memorable: The Dipping Lugger in Ullapool, TheTorridon, and the Isle of Eriska. Each combined superb service, a great room, and excellent meals. One of our most memorable days was on Islay, where Dougie Mac Taggert led us on a coastal hike from an old church to Kilchoman, with a short drive to... Read more

We had a fabulous trip to the north and west coasts of Scotland organized by Eleanor Whitticombe and her team. The trip was gorgeous and filled with memories. Several of the hotels were particularly memorable: The Dipping Lugger in Ullapool, TheTorridon, and the Isle of Eriska. Each combined superb service, a great room, and excellent meals. One of our most memorable days was on Islay, where Dougie Mac Taggert led us on a coastal hike from an old church to Kilchoman, with a short drive to the distillery for lunch and a tour. The tour was excellent and so were the sample drams we consumed during the tour (very clever). We then hiked through the RSPB Preserve at Loch Gruinart. All together memorable! But so were our full day tours of Lewis and Harris with Donald Matheson, a life long resident of Lewis. He embodied the history present on the island and made my life easy because I wasn't the one handling the single track roads. And speaking of single track roads, B869 to the Drumbeg Viewpoint and to Lochinver was gorgeous - when I could take my eyes off the road.
Basically every day was memorable and special - one of our best trips ever, and we vacation well. Thank you to Eleanor and her team!

Hotel Reviews
Rocpool Reserve
Inverness

A very nice hotel in a good location for walking to central Inverness. Our room was exotic in that the bathroom, which was large and well-equipped, was down a winding staircase from the bedroom.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Forss House
Thurso

One of those classic old manor houses. Our room was spacious and had a very comfortable sofa on which I could sit and relax. It's an odd omission, but there was no desk chair in the room, so my laptop computer really was a laptop computer. The staff was superb, the dinner excellent.

Authenticity & Character
On spacious grounds with a beautiful view of a waterfall only a short walk from the house
Location
Staff
Cleanliness & Comfort
Cleanliness was excellent. The only comfort downside was the lack of a desk chair
Scourie Hotel
Scourie

We very much enjoyed our stay at the Scourie House because the people were so nice. It's not fancy - a well maintained older hotel that was probably built as an inn. Our room wasn't that big, so suitcase space was at a premium. But what the room may have lacked in upscale fashion, the staff made up in friendliness. And the food in the restaurant was very good.

Authenticity & Character
This is the sort of hotel that seemed to have a loyal clientele who return year after year to fish ...
Location
Scourie is a small village in a beautiful part of Scotland. Take the B869 and visit the Allt Chranaidh Waterfall
Staff
Super friendly and helpful.
Cleanliness & Comfort
It was sparkling clean, but the bed and the room were somewhat small.
The Dipping Lugger
Ullapool

At every level, the Dipping Lugger is amazing. They think of everything. The room was gorgeous, the bed super-comfortable. The food was spectacular! There are only 3 rooms, but this is luxury writ large and in a comfortable, not ostentatious way. The only quirk is that they pick your meals - dinner is a fixed 7 course meal (and what a meal it is!) (the bread I will NEVER forget) and breakfast is chosen for you. It's all more than good, but maybe not what you would have picked. Just an idiosyncrasy, not a problem.

Authenticity & Character
Beautiful and well restored inn that felt timelessly grand even through small.
Location
Write on the main street of Ullapool, looking out at the harbor, and right down the street from the ferry terminal to Stornaway (our next stop).
Staff
So nice, so aware. Could not have been better.
Cleanliness & Comfort
The bed was sooooo comfortable.
Broad Bay House
Back

The Broad Bay House is a purpose-built small inn near Stornoway. Super clean and well equipped. Tom, the owner, has thought of everything any traveler could need. He has loads of material about Lewis and Harris, and has prepared a guide book that reflected his deep knowledge of the area. Breakfasts were excellent, esp. the porridge. And we had the seafood passed-plate meal for dinner one night. The location is right on the beach, and it's worth going for a walk past the sheep.

Authenticity & Character
It's really more new and clean and tidy than characterful, but very tastefully decorated.
Location
Just north of Stornoway. It's a bit isolated, but with the beach there, who cares?
Staff
Tom was full of good advice when we could grasp his accented Scottish English.
Cleanliness & Comfort
Perfectly clean, very comfortable.
The Torridon
Achnasheen

Grand in every regard. "Regal" might also fit. As characterful as the 1890s style would suggest, while still having every modern convenience. Those towels - so soft, so absorbent - and that shower. Ahhh, satisfaction. Both restaurants are excellent (Bo and Muc is more casual, 1889 a multi-course extravagance). Breakfasts are, as you would expect, very good, although our omelets were a bit under-done. We went hiking with the Torridon Outdoor Experience, and it was an excellent walk near the hotel. We also hiked the hotel grounds, which are extensive and very pretty.

Authenticity & Character
Grand elegance from another era with service at a very high level.
Location
Truly in the middle of nowhere in a good way.
Staff
They took care of everything.
Cleanliness & Comfort
Those towels..... (and everything else, but the towels were memorable)
Isle of Eriska Hotel
Benderloch

This is an elegant old manor house on a private island. The house is charming, although our room was up several flights of stairs. The room itself was well equipped and comfortable. The grounds are gorgeous and worth more than the afternoon's walk that we took. The Terrace Restaurant was quite good. Not formal and all small plates (not tapas, just small plates).

Authenticity & Character
A beautiful old house with characterful rooms.
Location
A pretty wooded private island
Staff
Very helpful.
Cleanliness & Comfort
Port Charlotte Hotel
Isle of Islay

We were in a smallish upstairs room with a fairly small double bed. There is a severe deficiency of electrical outlets for the modern traveler. We unplugged the hotels lamps and coffee pot so that we'd be able to charge phones and the like. The staff were very nice and helpful, opening for breakfast early so that we could sprint to the ferry in Port Askaig in a timely manner. The restaurant is good and locally popular. The bar, on the other hand, is a whisky lover's dream. Also popular, for good reason.

Authenticity & Character
Lots of character. And as an old, characterful hotel, smallish rooms that were a challenge for suitcases.
Location
In the center of Port Charlotte, on the water.
Staff
Cleanliness & Comfort
Cleanliness was excellent. The lack of plugs and the small bed were a bit of challenge. And the hot water took several minutes to arrive to the shower. When it arrived, it was fuly heated but easily diluted to a good shower temperature.
The Loch Lomond Arms Hotel

Lots of atmosphere and a great location adjacent to Luss and short walk to the Loch. Our room was up several flights of stairs, but the bellman was very helpful in carrying our suitcases up. A smallish room and smallish bed. The shower was powerful (loved that) and sprayed widely into the bathroom (which I didn't like). Lots of plugs, unlike some older hotels. The restaurant was good, and the bar was fine. You order in the restaurant and carry your whiskey to the library where there are chairs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lots of stairs to a smallish room.
Marmalade Hotel
Portree

We were at the Marmelade Hotel so briefly that I hate to say anything negative. The room was very comfortable and well equipped, and we fell asleep almost the moment we hit it. Breakfast was fine.

Authenticity & Character
We were in a modern wing of the hotel, so character wasn't a prime attribute.
Location
It's about a 10 minute walk to downtown Portree
Staff
Cleanliness & Comfort
Very clean and tidy. And very comfortable for our short stay.
Activity Reviews
The Summer Isles Boat Trip
The Summer Isles Boat Trip
Scotland

We had rough seas, so the boat trip was a blend between visiting the Summer Isles and doing dolphin and seal watching. There was a guide, but she didn't speak very often, and English wasn't the boat driver's primary language.

Quality of Experience
The boat ride was a blast, but the information content wasn't as good as it could have been. We didn't really know where we were or what we were seeing.
Guides, Drivers and Staff
They could have spoken more often, explained more.
Half Day Guided Hike: Torridon Resort
Half Day Guided Hike: Torridon Resort
Torridon

We had a great walking tour of the Shieldaig Peninsula. The guide pointed out interesting natural features as we went. I would say his knowledge of plants was greater than birds, but he did well with both (in our couple, one of is more birder, the other more a plant person). The walk was sane topographically, and quite pretty.

Quality of Experience
Guides, Drivers and Staff
Transport
Our guide drove us from the Torridon to the Shieldaig Peninsula, about 10 minutes.
Handa Island
Handa Island
Scotland

Sadly we didn't go. It was raining and most of the interesting birds have flown the coop (well, the island). However, we used the day to see the spectacular Allt Chranaidh Waterfall and breathtaking B869 to Drumbeg and Lochinver. Breathtaking both in beauty and in the twisty-turny uphill-downhill single track road. That drive would get 5 stars, so our substitution was sound from my point of view.

Quality of Experience
RSPB Dunnet Head
RSPB Dunnet Head
Thurso

By September, most of the interesting birds have wandered on. Better to spend time in John O'Groats and at Duncansby Head (spectacular!). I'll bet this is wonderful place to bird in Spring and earlier in the summer.

Quality of Experience
Drive, NC500 Thurso to Scourie
Drive, NC500 Thurso to Scourie
Scotland

The highlights on this leg were Smoo Cave (a must) and the Strathnaver Museum in Bettyhill, also a must-see. The museum tells the story of the highland clearances in a very personalized way that provides real emotional impact. The drive from Thurso to Scourie is mostly single track roads, so be psychologically prepared. And know the rules of single tracking. Too many people don't understand it.

Quality of Experience
Lewis Tour with Guide
Lewis Tour with Guide
Lewis

Our guide, Donald Matheson, was fantastic! He's a lifelong resident of Lewis, and he knew every nook and cranny, every bit of history. He was a wealth of fascinating information. This was a delightful day. We went to the north end of Lewis and worked our way back, stopping at museums, Ness Harbor, the Carloway Harris Tweed mill, black houses, and standing stones. We skipped Callanish because we had seen it the day before on our own. A completely memorable day. I highly recommend Donald as a guide.

Quality of Experience
Lewis is an amazing island, and you'll appreciate it more after a tour like this.
Guides, Drivers and Staff
Donald Matheson is a star -everything a guide should be.
Transport
Donald drives a taxi in Lewis most of the time, so single track roads are second nature. I appreciated the day off.
Harris Tour with Guide
Harris Tour with Guide
Scotland

Again, Donald Matheson was a great guide. We loved seeing Harris. Harris isn't about history the way Lewis is - it's scenery. And the scenery and beaches are beautiful. Donald was aware I'm a photographer, and he made sure to stop at appropriate places so I could take pictures. A very memorable day - one of the highlights of our trip.

Quality of Experience
Donald is a great guide, and Harris is a beautiful island.
Guides, Drivers and Staff
Donald knew the answer to all our questions, and as a lifelong Lewis resident, he was steeped in the history of the place.
Transport
Donald was on time, went long so we could see more, and told us so much.
Corrieshalloch Gorge National Nature Reserve
Corrieshalloch Gorge National Nature Reserve
Ullapool

it was hard to believe a canyon this deep is so close to Ullapool. We spent extra time here, birding and enjoying the scenery. We also had lunch at the visitor center cafe (shared outdoor picnic tables).

Quality of Experience
Loch Gruinart
Loch Gruinart
Islay

We walked through the Loch Gruinart trails a bit to quickly to find birds. Dougie knew the area well - he used to live there - and he had fascinating stories about the history. But he could have had more awareness of how birders like to walk through a preserve.

Quality of Experience
Guides, Drivers and Staff
Dougie knew the area well, but he could have paid more attention to how we would have liked to walk through the preserve.
Transport
Kilchoman Distillery Classic Tour
Kilchoman Distillery Classic Tour
Islay

A great distillery tour! Understand that I almost never say that because all distillery tours have the same core content. You get the local nuance, but the stills, fermenters, washbacks, and the like, are pretty much the same. This tour had a great guide (Darren) who was funny and knowledgeable, and it included four serious samplings of Kilchoman whisky at key places on the tour. It made it much more fun!

Quality of Experience
Guides, Drivers and Staff
Transport
We were driven to the distillery by Dougie Mac Taggert so that both my wife and I could enjoy the tasting.
Local specialist: Eleanor Whitticombe
Eleanor
Eleanor Whitticombe
Local specialist in Pembrokeshire, Wales | Replied on Sep 25, 2026
Dear Ross, Thank you for taking the time to write such a thoughtful review. It was a pleasure planning your journey through the north and west of Scotland, and hearing that it ranks among your best trips means a great deal to me. I loved reading about your days on Islay with Dougie and on Lewis and Harris with Donald. The coastal walk to Kilchoman, followed by Loch Gruinart, sounds like a particularly wonderful day. I’m glad Donald’s local knowledge made exploring the islands so enjoyable,... Read more

Dear Ross,

Thank you for taking the time to write such a thoughtful review. It was a pleasure planning your journey through the north and west of Scotland, and hearing that it ranks among your best trips means a great deal to me.

I loved reading about your days on Islay with Dougie and on Lewis and Harris with Donald. The coastal walk to Kilchoman, followed by Loch Gruinart, sounds like a particularly wonderful day. I’m glad Donald’s local knowledge made exploring the islands so enjoyable, and that you managed to take in at least some of the scenery along the B869 while navigating those single-track roads!

I’m delighted that The Dipping Lugger, The Torridon and the Isle of Eriska were highlights. Thank you, too, for the detailed hotel feedback. It’s lovely to hear what made each stay memorable, and your observations about the smaller inconveniences are helpful as I plan future trips.

I’ll share your kind words with Dougie, Donald and the rest of the team. Thank you again for trusting me with your holiday. I’m so pleased it gave you so many memories to take home.

Warm wishes,
Eleanor

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