Personal, Professional and Beyond Expectations
Ireland | Aug 25 - Sep 4, 2026

Michelle
Michelle B.
Bloomington, MN, USA | Reviewed on Sep 05, 2026

Claire was extremely professional, personable and prompt in helping us plan our travels in Ireland. We had both unexpected adventures and moments of familiar relaxation. Claire was very timely and thoughtful in her responses providing wise redirects where needed and helping us get oriented each and every day with the specific transport modes we were using (extremely helpful). Our accomodations mostly excelled expectations (save for a poor view from the Hardiman in Galway ...though it is minor note since we were away each day). We had an unexpected upgrade in Cork at Reidence by Marriott which we were incredibly grateful for.

Claire is an exceptional travel specialist and created a lovely and memorable experience for us that was exactly within our budget. We would be happy to work with her again and would absolutely recommend Kim Kim to friends based on our experience.

Hotel Reviews
Maldron Hotel Pearse Street
Dublin

They were professional and had an excellent breakfast. The room was spacious and clean and quiet.

Authenticity & Character
It was modern but still cozy
Location
In the core city but not too insanely busy
Staff
They were professional but very helpful with our questions
Cleanliness & Comfort
The Hardiman Hotel
Galway

We absolutely love the stately old gal that is the Hardiman. The furnishings were elegant but not in an intimidating way. There was kind accomodations at the front desk in allowing us to drop our luggage early. Loved loved loved the baby grand piano. Was surprised that the main restaurant was not open for dinner but we loved our delicious breakfasts there. The shower was a little tight for elbow room and our particular view was a little grim but we still felt the staff and service was great.

Authenticity & Character
It is a true Victorian Hotel and much has been done to keep it in good shape.
Location
Love the park across the street and the shops and train station so close by.
Staff
They were very accommodating in storing our luggage and waiting on us at breakfast. Our bartender was very personable at O'Neill's.
Cleanliness & Comfort
Residence Inn by Marriott Cork
CORK

We arrived and were unexpectedly upgraded to a King Studio which felt very indulgent. Absolutely loved the free laundry and the very communal common spaces to share with others. Our first connection was with Elisabeth who was ver patient and gracious.

Authenticity & Character
Loved the shared spaces and the safety measures with card based elevators and more. Loved the free laundry!! Huzzah!
Location
Centrally located but not too crazy busy where we were. very walkable to restaurants, tour buses and more.
Staff
Elisabeth was so kind and gracious in attending to our travel needs and many questions about the space. She was warm but professional .
Cleanliness & Comfort
The linens, bath and kitchenette were sparkling!
Granville Hotel

This was one of our absolute favorites. It had a balcony with a stellar view of the city. The restaurant was top drawer and the staff were incredibly attentive. Our room managed to be both grand and cozy (how does that happen)?! We had a lovely cup of coffee and a complimentary chocolate as we sat on the balcont. It felt very continental!

Authenticity & Character
Very handsome historic hotel. The rooms are beautifully appointed and have floor to ceiling windows. The light was amazing. The bath was in excellent working with hot water immediately available. Loved saops and a hair dryer.
Location
Loved that its right on the water but also so centrally located to the rest of the city.
Staff
They were very European in an old world way. We could tell they took pride in their work and had very high standards in meeting their clients needs.
Cleanliness & Comfort
Loved the linenes and the cozy throw as well as the coffee/tea service provided.
Ashling Hotel Dublin
Dublin

This felt a little more urban chic and possibly not as warm as the Granville. Very nicely appointed but very little room to get past the desk chair at the base of the bed. The extra twin size bed in the room might be a good space to move the desk to. The breakfast was great. The staff was very brigt and sunny at breakfast.

Authenticity & Character
Location
Right on the train line so a little challengng getting across with luggage during rush hour.
Staff
Activity Reviews
Private transfer
Private transfer
Dublin

We loved that we had private transport. Our arrival (first) driver had no sign. My phone was not connected to wi-fi while we were waiting to get through customs so we were a little bit stressed in identifying which driver was ours. Though he was a great driver and very kind. He helped us with our bags. We were sorry not to have had change to give him a tip on departure. Our driver on departure was hard to find in the midst of a line of cabs all in a row but he found us and we were a-ok! He helped with the bags and got us to the airport on time despite traffic. Was a little early picking us up so that was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Small Group Tour: Galway to Connemara, Sheep Dog Show and Kylemore Abbey Full Day Tour
Small Group Tour: Galway to Connemara, Sheep Dog Show and Kylemore Abbey Full Day Tour
Galway

Loved our guide Michael and were so thrilled with his knowledge about sites and sense of humor. He drove very carefully and got us to each location without any issues. An excellent communicator in letting us know what time we should be back and got us back to the city right on time. We were knocked out by the Kylemore Abbey grounds though we somehow missed the guided tours on site timewise. Loved the sheepdog show and hearing details of what this is like for the owner to pursue on a professional basis. So thrilled this ended up being a full day rather than a half day for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Pearse Lyons Distillery: Dublin's Unique Church-Converted Spirit Haven
Pearse Lyons Distillery: Dublin's Unique Church-Converted Spirit Haven
Dublin

Loved the history and information. Appreciated we had an actual guide taking us through the tasting. We were absolutely surprised by the quality of their product and hope to find it stateside.

Quality of Experience
Guides, Drivers and Staff
Trinity Trails & Book of Kells Guided Tour
Trinity Trails & Book of Kells Guided Tour
Dublin

It's an amazing tour though as a guide I was a little puzzled by the characterization of the schools origin story as being openly antipapist without covering some of the adjascent history that if you were catholc during that time period you were in fact disallowed an education by the penal laws. Later when they were allowed to enter the school they were characterized as denied on the basis of their ignorance. I mentioned the fact that the fact that they still spoke Gaelic today and how perilous it was for them to have kept their language alive in Hedge Schools. I believe our guide (who was lovely) had to stay on their proscribed script. I think they might revisit their script in relation to the trut of the penal laws,

Quality of Experience
Guides, Drivers and Staff
Blarney Castle and Kinsale - 1/2 day tour (Morning)
Blarney Castle and Kinsale - 1/2 day tour (Morning)
Cork

We absolutely loved this whole day. They trip to Cobh and the Charles military Fort were a happy surprise. The whole experience felt very immersive in the way of being in the middle of peoples day to day lives. LOVED the grounds at Blarney. Our driver and Guide Tommy was warmly humorous and sharp as a tack. Loved the big windows on the bus. Really an excellent company.

Quality of Experience
Guides, Drivers and Staff
Tommy was a tip top driver and guide. Transparent, engaging and a clear communicator.
Transport
House of Waterford
House of Waterford
Ireland

So amazing to be invited into ths space to see the craftsmen at work. The environment meant it was a little challenging to hear our guide clearly. But there were other ways to garner information just by being there. Loved the history and details on the process.

Quality of Experience
Guides, Drivers and Staff
A Literary Pub Tour of Dublin
A Literary Pub Tour of Dublin
Ireland

Just a five star experience with some f the best actors in Ireland doing wha they do best in telling stories and lore about some of the greatest writers in the world. We had Frank and Finn (Phin). They unspooled a number of scenes effortlessly in the middle of the standard city hullabaloo. Most people had no idea the were actually learning something noteworthy!

Quality of Experience
Guides, Drivers and Staff
An Epic Walking Tour of the Viking Triangle
An Epic Walking Tour of the Viking Triangle
Waterford

Jamie was an excellent guide. We were not told at the desk that it was free to go to other musems that day (ie: first Wednesday) or what other museums we might visit if we felt inclined, but Jamie let us know as we walked along. An excellent primer on Irelands oldest city.

Quality of Experience
Guides, Drivers and Staff
Welcome to Galway Walking Tour
Welcome to Galway Walking Tour
Galway

Paul did a great job but time of day and meet up place was a challenge as there was an overload of tings happeing in the park including on street vendor fair and hare krishnas singing wit amplification. Which made me think our guide might benefit from a little portable microphone. He had great information to share and really knew the city well. Loved some of his personal recommendations and insights based on his experience.

Quality of Experience
Guides, Drivers and Staff
Free time in Dublin
Free time in Dublin
Dublin

We loved Davy Byrnes Pub and were so impressed with the French Gueuleton restaurant in Temple Bar neighborhood. It was exceptional food and atmosphere. We'd be repeat offenders if we lived in the city.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Sep 07, 2026
Hi Michelle and Raymond, thank you so much for this kind review! I loved planning your Ireland trip and I'm so glad the mix of adventure and relaxation felt right for you both. I'm especially glad the daily transport guidance was helpful as using bus to explore the country on a car-free trip is a great option. And that surprise upgrade in Cork made me just as happy as it made you. I'll pass along your note about the view at the Hardiman too, it's helpful feedback for future trips to... Read more

Hi Michelle and Raymond,

thank you so much for this kind review! I loved planning your Ireland trip and I'm so glad the mix of adventure and relaxation felt right for you both.

I'm especially glad the daily transport guidance was helpful as using bus to explore the country on a car-free trip is a great option. And that surprise upgrade in Cork made me just as happy as it made you. I'll pass along your note about the view at the Hardiman too, it's helpful feedback for future trips to Galway.

It was a pleasure working with you both. Please don't hesitate to reach out again if you're ever planning a trip to the UK, France, Italy, or Spain, I'd love to help. Thank you for trusting me with your trip, and for recommending Kim Kim, that means so much!

Warmly,
Claire & High Point Holidays Team