Profile photo for Matthew Altieri
2996 messages
active 14 hours ago

Matthew Altieri

I have been involved in the travel industry in both Italy and France.
I am half Italian and half American. Having lived, studied & worked in Italy and France (currently live in Rome) I’ve been able to build a very extensive knowledge of the culture, people, gastronomy & regions of these amazing countries. And more importantly, how to show them to others!

Travel is one of the greatest means by which to educate oneself. And in meeting new cultures and people, I guarantee you’ll walk away richer. So, for me to help facilitate this education is an absolute pleasure.

Let me share with you my passion and expert knowledge to make your next vacation more customized, fulfilling, and authentic!

What places and activities do you specialize in?

"My specializations in Italy are:
- SPECIAL KNOWLEDGE OF: The Amalfi Coast, Piedmont, Tuscany, Venice, Rome
- Wine and Food
- Family Vacations
- Romantic Holidays
- Beach Holidays
- Cultural experiences
- History & Art "

How did you get involved in travel?

""My first job within travel was along the Amalfi Coast, in Positano. Here I was working for a local sustainable walking tour group. We developed walking tours of the coast where we foraged for wild herbs and plants, followed by a cooking class that incorporated what we foraged.

After I moved around Europe, conducting wine tours in Paris and developing tours in southern France, as well as developing vacations for clients all over Italy, and working in a wine bar in Paris. ""

Please share a unique travel experience you will never forget.

""My most memorable moment would be my first olive harvest in Tuscany. From meeting new people in such a unique experience, to being apart of something special and cultural. This was the launch and or the definitive realization that my future- in order to be happy and passionate- would have to involve traveling and food! ""

Matthew is part of the following groups: Italy Travel Agents
Radda in Chianti Countryside
Getaway to Tuscany & Rome - 6 Days

Spend six days visiting historical sites, eating delicious food, and relaxing in Italy. Start in Tuscany for a wine tour of the Chianti region and admire the beautiful villages of the Italian countryside. Catch a high-speed train to Rome and explore the Eternal City with visits to the Vatican City and Colosseum, then round out your trip with a food tour of the city's famous markets and gelaterias.

Admire the Chianti landscape after a winter snowfall
Tuscany in February: Travel Tips, Weather, & More

February is the last full month of winter in Tuscany, offering plenty of snowy adventures and lively festivals, as well as fewer tourists and lower prices. Ski season is well underway in the mountains, the resorts and their respective slopes bustling with activity. Meanwhile, the rest of the country celebrates the coming of spring with Lent and one of Italy's liveliest religious events: Carnevale.

Cinque Terra hiking path
Cinque Terre and the Italian Riviera - 7 Days

Spend a week on the Cinque Terre coast, exploring the small towns and rugged cliffs that make this region such a popular destination. Stay in Manarola and Portofino, two of the UNESCO-designated region's old-world villages. Hike along the coast, snorkel in the clear blue water and eat delicious fresh-caught seafood. End your trip in Pisa where the famous leaning tower and richly decorated medieval churches await.

Portofino's coastline
Cinque Terre and the Italian Riviera - 13 Days

Fare tredici (Italian for 'hit the jackpot') with this amazing 13-day itinerary of the Cinque Terre coastline. Hike between small villages on a stunning coastal path, snorkel to see the incredible Christ of the Abyss statue and sunbathe on rocky beaches in Portofino. Explore Genoa's maritime history & medieval downtown, then end in Pisa to climb the famous leaning tower and go wine tasting in the Tuscan countryside.

Village of Manarola
Cinque Terre and the Italian Riviera - 14 Days

Spend two weeks exploring the Cinque Terre to your heart's content on this packed itinerary. Start in the medieval village of Manarola where you'll learn traditional cooking from a local, then head up the coast to the beautiful town of Portofino to explore the rugged coast from the water. Continue to Genoa for medieval alleyways and a food tour, then end in Pisa to learn why, exactly, the famous tower leans.

Recent trip reviews for Matthew

50th Wedding Anniversary Trip · Italy - Oct 26 - Nov 6, 2019

Traveler: Richard S. - Local specialist: Matthew Altieri

Our Guides Alessandro in Florence was excellent. Ricardo in Rome was excellent also. They were also very helpful . I was. Dis appointed in Matthew. On our second he asked us how our cooking class was? We said no one showed or called. Matthew said he would call us back. We never heard another word from him all week! We waited around all day prior to his call, alerted the front desk and no one came. My husband was really looking forward to this. Loves to cook. Communication was a definite... read more

Our Guides Alessandro in Florence was excellent. Ricardo in Rome was excellent also. They were also very helpful . I was. Dis appointed in Matthew. On our second he asked us how our cooking class was? We said no one showed or called. Matthew said he would call us back. We never heard another word from him all week! We waited around all day prior to his call, alerted the front desk and no one came. My husband was really looking forward to this. Loves to cook. Communication was a definite issue with the trip, until we took the initiative and asked what time we could expect some one. Andrew was our main driver and was very nice ,. He was on the phone with Matthew 2-3 at least when we were we with him. I use say in higher voice , we are waiting for him to call back. When I asked Matthew if we could go to the isle of Capri, I thought he said it would be to far away. My husband walks around in the morning while we were in Sorrento and what were staring at was Capri from our Bacolony! Our off day we went to for a twenty minute boat ride to Capri and had a wonderful day.

Matthew Altieri profile photo
Matthew Altieri, local specialist, responded to this review:

Thank you for your message. I am sorry to hear there was a small issue with communication! Apologies, but mistakes happen, and we are here to fix it! In fact, I did call the hotel that day; once I could not reach your cell phone after we first spoke in the morning, and they had reported to me, that you had left. I was under the assumption that the cooking class had taken place and that it was the pick-up which was a little confusing and or delayed. Sorry for this!
Please, let Richard know I... read more

Thank you for your message. I am sorry to hear there was a small issue with communication! Apologies, but mistakes happen, and we are here to fix it! In fact, I did call the hotel that day; once I could not reach your cell phone after we first spoke in the morning, and they had reported to me, that you had left. I was under the assumption that the cooking class had taken place and that it was the pick-up which was a little confusing and or delayed. Sorry for this!
Please, let Richard know I would love to make this up to him, and you as well. I feel awful for this mix-up and will send you a full refund for the cooking class! (I will send you the refund today!)
As for the Island of Capri, it was not the distance that I brought up as a concern. Having lived in Sorrento area for many years; It was the late October early November weather (high tides, wind, and rain) that I averred could be problematic. Prior to your trip, we had a conversation and I mentioned that this excursion could easily be taken from the port near your 5 Star Hotel in Sorrento, and better to choose the day when you were physically there, rather than to pre-book something that could not be changed, and possibly cancelled due to inclement weather.
I am happy that all the other exclusive 5-Star hotels, Private tours, Meals and Luxury Vehicle Transfers went well, and you had an overall fantastic trip!

Lance

Lance and Dom - Italy in 9 Days. · Italy - Sep 27 - Oct 8, 2019

Traveler: Lance T. - Local specialist: Matthew Altieri

The best review I could give is to say that when I do my next Italian Holiday I’m going to get KimKim to organise it for me again. We had the most amazing, stress-free holiday I could ever have imagined. Thank you so much Matthew for your amazing attention to detail and the clarity of all of the documentation; worth every penny. The hotels were really well located and made getting around so easy. The care that we were given made our Italian adventure a trip of a lifetime. We felt very spoilt.

Matthew Altieri profile photo
Matthew Altieri, local specialist, responded to this review:

Thank you for the review Lance! So glad to know your vacation was more than you expected and we would love to help you plan you next vacation:) It was a pleasure help you!

Adventures in Southern Italy - 7 Days · Italy - Sep 7 - Sep 14, 2019

Traveler: Chanelle H. - Local specialist: Matthew Altieri

Our trip in Italy was fantastic. The drivers who picked us up and drove us to all of our destinations were extremely friendly, nice and professional. One of our phones was forgotten in one of our driver’s car, and he was kind enough to bring the phone back to us the next day in perfect condition. The hotels were greatly located, clean and the staff were very accommodating. The hotel in Amalfi and Rome were beautiful, however the hotel in Sorrento lacked some appeal as we were put in a room... read more

Our trip in Italy was fantastic. The drivers who picked us up and drove us to all of our destinations were extremely friendly, nice and professional. One of our phones was forgotten in one of our driver’s car, and he was kind enough to bring the phone back to us the next day in perfect condition. The hotels were greatly located, clean and the staff were very accommodating. The hotel in Amalfi and Rome were beautiful, however the hotel in Sorrento lacked some appeal as we were put in a room below ground level that was dark and very small. I would highly recommend all the hotels, except that one.
The food was fantastic and there was a great breakfast selection at most hotels.
The tours were fantastic, including the guides and staff.
Matthew was a great help throughout the trip, always answering our questions right away and giving us wonderful suggestions.
All in all, I would recommend kimkim to anyone that is travel to an unknown country and thank you all for planning an unforgettable trip for us!

Matthew Altieri profile photo
Matthew Altieri, local specialist, responded to this review:

Thank you for your kind review! It was a pleasure having you here in Italy with us:)

Issues · Italy - Aug 14 - Aug 28, 2019

Traveler: Balisa B. - Local specialist: Matthew Altieri

Being as this was the first time to travel to Italy, I was at the mercy of a travel agency to help me set up and arrange certain aspects of our trip. My husband and I did not want the typical tour group travel as we like to travel at our own pace. I reached out to KimKim as they offered services for independent travel. I felt as if our specialist just threw some stuff together and changes that we wanted made was a struggle, because the reply at the other end was always, well we are here and... read more

Being as this was the first time to travel to Italy, I was at the mercy of a travel agency to help me set up and arrange certain aspects of our trip. My husband and I did not want the typical tour group travel as we like to travel at our own pace. I reached out to KimKim as they offered services for independent travel. I felt as if our specialist just threw some stuff together and changes that we wanted made was a struggle, because the reply at the other end was always, well we are here and we know what is best or what works best. One change that I am so glad I fought with was getting the specialist to change a Pizza Making class in Florence to a Pizza Baking and Limoncello Making in Sorrento, which was a highlight of our trip. I wanted a Pizza Baking Class in a Farmhouse.
Another issue we had was travel documents are suppose to be sent to you within 3 weeks of travel, we had to reach out several times to get all of our official documents. We had missing documents and it took until few days before our trip to get everything correct and in-hand, the first time being agency related and the second due to lack of my use of technology.
Keep in mind is in the US we are 6-9 hours behind so communicating with your specialist will be hard, as you are getting out of bed they are going to bed and if you work a day job an accepting phone calls are challenging for you at times this will be frustrating, even with the use of email.
We had KimKim to arrange hotels, train travel, a few VIP tours, three group tours, travel to and from hotels between train travel and travel to and from airports for us for our journey from Venice, Florence, Sorrento, and Rome.
I loved the suggest of the specialist to extend our stay in Venice so we could take a day trip to Verona as that gave us more time in Venice and not have to worry about keeping up with luggage for our day trip to Verona. I did not like the hotel that our specialist chose for us in Venice and once again this was something I tried to change, but the specialist said he had actually stayed at this hotel and that we would love it. I even went as far to state that I read tripadvisor reviews and room 103 was the worse and guess which room we received??? Room 103 and the desk clerk said the hotel is full so no room changes! I am allergic to mold so those 3 nights were a big struggle to me. Also we were quoted a double room with a balcony and guess what this resort doesn't even have balconies!! This hotel like all but one we stayed at was far off the beaten path, but it was convenient to the private water taxi for our luggage due to their dock on main canal. Our resort in Rome was so far off the beaten path that a taxi ride to any attraction was $10.00 to $15.00 bucks each way! But, as far as the employees at all resorts they were outstanding and went over the top to help with any of our needs!
The location of our Florence hotel was the best of our hotel stays. The second being Sorrento, but once again I asked the specialist to upgrade our room to a balcony with a full ocean view and he immediately stated it was not available, without even researching, but we were happy with our partial side view room once there.
Another issue was once we received our travel documents I noticed we failed to arrange transportation from our hotel to the train station for a day trip to Verona and when I asked the specialist how much it would cost for him to arrange for us, now keep in mind our vacation package was over $10,000.00, his reply was it would be to expensive for him to arrange, but it would be easy for us to do on our own.
In Rome I became ill and wasn't able to make the group tour to the Sistine Chapel and Vatican the specialist had arranged for us, we did receive a call from the specialist wondering if maybe we were lost which was very nice, and I stated no I was ill and maybe we could reschedule and his answer was no, no offer to help us set up a new tour, but my husband and I were able to set up a private one on our own which was very nice.
Also, two of our private drivers between trains and hotels did not speak English and one driver even told us that it was mandatory for all new drivers and guides to speak English.
We did like the fact that we had a travel agency to help us set up a few things, to take the some of the burden off of us, I just wish the communication was better and more emphasis was focused on our needs and wants.