Sandun Jayasundara

We had a 23 day stay in Sri Lanka including 17 day tour with Experiential Travel under Kim Kim as a group of 4 with my son and partner.
This was an expensive comprehensive tour including 3 national parks, Sigiriya, Kandy Ella with a train trip between the last 2 destinations booked as a highlight.
We were all very much looking forward to seeing Sri Lanka and it is a wonderful country.
Unfortunately I really cannot recommend the travel company. Organisation and communication was very poor. ... read more

We had a 23 day stay in Sri Lanka including 17 day tour with Experiential Travel under Kim Kim as a group of 4 with my son and partner.
This was an expensive comprehensive tour including 3 national parks, Sigiriya, Kandy Ella with a train trip between the last 2 destinations booked as a highlight.
We were all very much looking forward to seeing Sri Lanka and it is a wonderful country.
Unfortunately I really cannot recommend the travel company. Organisation and communication was very poor. Right from the beginning the usual guide called off sick and another chauffeur/guide was appointed. Several days later we found out that he had never worked for the company and really took the view that he was only doing a favour for his friend. He spoke very halting English and gave very little commentary for the whole trip. He did not know the itinerary and really did seem to want to provide the bare minimum that the program allowed for. His van was rather old and unreliable and at one stage we wasted time in Kandy waiting for it to be fixed.
Worst of all the travel company had not bothered to buy tickets for the Kandy to Ella train which is a major highlight of any trip to Sri Lanka. This was known by the travel company and the driver and they tried to gloss over the problem and just take is in the van. Only after a lot of stressful negotiation, the driver managed to get 3rd class tickets for a portion of the journey only. The wrong hotel was listed in the itinerary for Kandy and we wasted hours trying to sort this out.
Accommodation and food in the jungle camp In Willpatu was poor, and out of step with the rest of the tour. Better accommodation and food is available but we were never given any options.
We did get a small compensation in the form of a free lunch and accommodation was improved in subsequent camps but only after a lot of pleading and negotiation and very reluctantly.
Right throughout there was a lack of honesty and transparency.
Sri Lanka is a wonderful country and we really enjoyed 6 days on our own at the end in Colombo I would highly recommend visiting but not with Experiential Travel, and I will not be using Kim Kim again.

Our 15 day tour with our guide and driver Sanjaya was most enjoyable. We visited most of the main tourist sites. Sanjaya was both knowledgeable and informative about the history and culture of this beautiful country and was a confident and competent driver. We really enjoyed his company and attention to detail. He took a little extra care to show us some of the foods and fruits of the island and always knew a good place to eat.

The various types of accommodation were just as we had... read more

Our 15 day tour with our guide and driver Sanjaya was most enjoyable. We visited most of the main tourist sites. Sanjaya was both knowledgeable and informative about the history and culture of this beautiful country and was a confident and competent driver. We really enjoyed his company and attention to detail. He took a little extra care to show us some of the foods and fruits of the island and always knew a good place to eat.

The various types of accommodation were just as we had requested them. All of them were reasonable in price, clean and with the basic amenities that we needed. We didn't want anything flash and yet we wanted an opportunity to meet people. The accommodation arranged met those requirements. We stayed in hotels, homestay, a safari camp and self contained BnB types of accommodation. Of particular note were our homestay at Alex's Homestay in Kandy where we enjoyed home cooking and great conversations with our hosts. They were lovely people. In Jaffna, we stayed at D'Villa with Raj and his team and once again enjoyed his company and his home cooked Sri Lankan breakfasts. He loved a chat and was always on hand to provide information or assistance.

The Lion Rock at Sigiriya was most impressive though we needed some help from the guides to climb the 1 200 steps. We could only marvel at the ingenuity of the third century artisans and craftsmen who built the water gardens and sculpted the rock formations. Similarly, the rock temple at Anuradhapura , with its beautifully sculpted Buddha and ancient roof paintings, captivated us. indeed, all the temples in the various cities were of great interest to us, particularly with Sanjaya's guidance and information on their part in the culture of the country. We were disappointed not to be able to explore the highland tea country a little more because of the weather - foggy and rainy.

In summary, we believe we got great value for money and, despite arriving at a difficult time after the Easter bombings, we felt safe and comfortable wherever we went. We can certainly attest that the situation is well in hand and encourage people to come and experience this magnificent country and meet its friendly people.

Thanks to the folk at Kimkim for putting together a fantastic trip.

We had a amazing experience in Sri Lanka, our tour guide Rukan was so helpful and supportive to us on our trip. He was a very safe driver and organised our days very well.
Sigiriya rock’Lion rock’, was wonderful to see and to climb to top for breath taking view.
Kandy, we enjoyed, visiting the Temple of Tooth and our Cooking class at Thotupala Residence.
Train ride to Nuwara Eliya; was a experience, lots of scenery and lots of singing by the locals.
Udawalawe- Leopard trails, was a great... read more

We had a amazing experience in Sri Lanka, our tour guide Rukan was so helpful and supportive to us on our trip. He was a very safe driver and organised our days very well.
Sigiriya rock’Lion rock’, was wonderful to see and to climb to top for breath taking view.
Kandy, we enjoyed, visiting the Temple of Tooth and our Cooking class at Thotupala Residence.
Train ride to Nuwara Eliya; was a experience, lots of scenery and lots of singing by the locals.
Udawalawe- Leopard trails, was a great highlight on our trip, accommodation could not fault, safari tours were amazing.
Accommodation at CEU Ceylon was great, looked after us very welcoming, enjoyed our stay.
Thambapanni Retreat our least favourite accommodation, transferred to Thambapanni waves pavilion, it was exceptional..... wish we stayed there the 1st night.
Overall we had a great time and hope to come back one day!

My wife Anthea and I had never been to Sri Lanka previously so we had no real understanding of the country or people and really no expectations for the trip other than what we had heard from others.

However we have come away from our trip absolutely stunned, amazed and thoroughly satisfied, it is the most beautiful country and warm and friendly people and we have bought away memories that will stay with us for our life time.

We can not fault the engagement and support we have had from our... read more

My wife Anthea and I had never been to Sri Lanka previously so we had no real understanding of the country or people and really no expectations for the trip other than what we had heard from others.

However we have come away from our trip absolutely stunned, amazed and thoroughly satisfied, it is the most beautiful country and warm and friendly people and we have bought away memories that will stay with us for our life time.

We can not fault the engagement and support we have had from our liaison Sandun, he was prompt, listened carefully to what we were after, was always helpful with the questions we had and overall built for us a truly amazing itinerary!

Arriving in a new country for the first time is always daunting and full of concern however we were incredibly lucky to be met by Mr Dammika Bandara who we learnt was to be our guide for the trip. He quickly became a long life friend (!!!!!).....and look after us through the chaos of the Easter Sunday bombings, through driving us always safely across many miles or country side and busy roads, through always taking time to point out things of interest and having us visit places we didnt know existed, through sharing meals of friendship and finally a warm goodbye and promise we would be back and the opportunity to meet his lovely son!

We thank Dammika's family for sharing him with us for our two week journey and we hope one day we will get to meet them in person :)

There were many highlight places for us but none more so than Wild Grass Resort, Sigriya Rock, Yala National Park and Galle and Thropoban Pavilion Resort. Dammika and I conquered the Little Adams Peak trek!!! and Anthea and I adored our special dinner night at Mahoora Luxury Safari Park. We were incredibly lucky to view both elephants and leopards in the park and we loved our afternoon at the Galle Fort a Sugar Bar and Bistro.

We are absolutely going back again and exploring the north of the island!

A wonderful holiday, made better by our local guide and driver, Dammika.
Very saddened to hear about the bombings.

We've just returned from a 9 day trip of Sri Lanka.

We had an amazing time. It was very straightforward to organise our trip online. We were connected with Sadun from Experiential Journeys and he provided great service. Updating and amending our itinerary so we could fine tune it was also easy.

When we arrived we were met by Dammika at the airport. He handled our trip seamlessly. He was a great driver, in the crazy Sri Lankan traffic. He was also very knowledgeable about all things Sri... read more

We've just returned from a 9 day trip of Sri Lanka.

We had an amazing time. It was very straightforward to organise our trip online. We were connected with Sadun from Experiential Journeys and he provided great service. Updating and amending our itinerary so we could fine tune it was also easy.

When we arrived we were met by Dammika at the airport. He handled our trip seamlessly. He was a great driver, in the crazy Sri Lankan traffic. He was also very knowledgeable about all things Sri Lankan. He also arranged a surprise birthday cake and present!

Our highlights would be the train trip from Kandy to Nuwara Eliya, the amazing scenery and a visit to a tea plantation. Udawalawe would have to be a standout. We saw so much wildlife - peacocks, water buffalo, crocodiles, lizardss, birds and 6 elephants! The coast was stunning and relaxing. Then there was the people, day to day wildlife spotting and a turtle sanctuary too.

The hotels were all great, only one was a little out of the way. As it was towards the end of the tourist season we often had the run of hotels. Our favourites were Seasons Villa, glamping in Udawalawe, Joes Resort and the Galle Face Hotel.

Damayantha was a fantastic guide. After he picked us up from the airport and on our way to our first lodging he stopped and had us experience king coconut juice from the coconut. He also pointed out things of interest along the way. He is a superb driver and we were extremely comfortable with his driving during our long transitions between places we were staying. When he was called away with a death in his family and we had a new guide/driver, we appreciated his driving even more. Dama made... read more

Damayantha was a fantastic guide. After he picked us up from the airport and on our way to our first lodging he stopped and had us experience king coconut juice from the coconut. He also pointed out things of interest along the way. He is a superb driver and we were extremely comfortable with his driving during our long transitions between places we were staying. When he was called away with a death in his family and we had a new guide/driver, we appreciated his driving even more. Dama made our trip most enjoyable by his interaction with us, showing us points of interest, accommodating our minor schedule changes and making sure everything we needed was taken care of. All of the hotels were fine and a few were really fine like Cinnamon Kandy, JetWing and Centauriawild. The Thaproban Waves Hotel was gorgeous but my wife scheduled a massage through the hotel and was inappropriately touched by the masseuse and it was absolutely intentional. The hotel management seemed to believe the masseuse's story rather than what my wife had to say. Of particular interest was the glamping (glamorous camping) at Mahoora Premium. They are very ecologically conscious and make every effort to leave a small or no carbon footprint. On our jeep safari at Mahoora were were fortunate to see two leopards and two sloth bears. We were very lucky indeed to see both of these animals. Sigiriya was most memorable as was Udawalawe National Park. All in all a great trip.

The trip was fantastic!

My only suggestion is that there is more communication between the tour organizer and the driver before the trip takes place. Sanjaya made a few amendments along the way, one being changing our train journey which meant we did not have pre-booked seats and had to stand the entire way! It was quite uncomfortable and not as enjoyable as it could have been. The drivers are the ones on the ground and know how things work so their knowledge needs to be taken into account.

Kuchara is the name of our tour guide.
3/15/2019 is the date of our cruise. When Perez Group arrived at the cruise port Princess have a bus that took us outside the port to meet our guide. Kuchara was not there and we are so worried because there are so many guides who is asking if you needed a tour. I have to call Sandun to locate our guide. My goodness, he was sitting in the bus and we did not see our name because the sign is just lying on the dashboard not posted on dashboard window. And... read more

Kuchara is the name of our tour guide.
3/15/2019 is the date of our cruise. When Perez Group arrived at the cruise port Princess have a bus that took us outside the port to meet our guide. Kuchara was not there and we are so worried because there are so many guides who is asking if you needed a tour. I have to call Sandun to locate our guide. My goodness, he was sitting in the bus and we did not see our name because the sign is just lying on the dashboard not posted on dashboard window. And as a guide, Kuchara should be waiting & standing for us holding the sign like the Viator and ToursByLocals guides we saw at the port.

I would like to suggest, your guide should at least provide bottled water to the tourist. It was already hot and humid although its only 9:00 am. All our guides;: Singapore, India, Sri Lanka, and Dubai gave us bottled water and it makes a big difference. Our guides also have cameras and took us pictures and email them to us after our tours. We felt special and connected with our guides.

The most memorable part of our tour is the lunch. Kuchara took us to a Chinese Restaurant while we were in Sri Lanka because we don't eat spicy food. The food was great, location and service were excellent.

All the best!

We had a wonderful, nearly two week, experience traveling around Sri Lanka with the help of KimKim and Sandun. The star-ratings would have easily been fives except for the following:
1. While tour operators have to rely on the competency of the guides assigned to clients, the initial guide assigned to us was clearly unacceptable due to his lack of timeliness, his inadequate preparation and organization, and his lack of honesty. To the credit of Sandun, once we brought our concerns to his... read more

We had a wonderful, nearly two week, experience traveling around Sri Lanka with the help of KimKim and Sandun. The star-ratings would have easily been fives except for the following:
1. While tour operators have to rely on the competency of the guides assigned to clients, the initial guide assigned to us was clearly unacceptable due to his lack of timeliness, his inadequate preparation and organization, and his lack of honesty. To the credit of Sandun, once we brought our concerns to his attention, he immediately changed our guide. Our new guide, Denver, was one of the best guides we have ever had -- anywhere -- and we have traveled throughout the world. As a result of the inadequacy of the first guide we were, disappointingly, unable to enjoy all of the sights in Anuradhapura.
2. A suggestion for future, similar tours. We enjoyed the train ride from Kandy to Hatton, but suggest that the ride be from Kandy to Nuwara Eliya. From Hatton we were driven to our extraordinary accommodations at Tea Trails. But, in order to see the sights in Nuwara Eliya we would have been required to drive 2-3 hours (each way) the next day from Tea Trails (our only full day at Tea Trails) to Nuwara Eliya. Had we taken the train from Kandy, through Hatton, to Nuwara Eliya we might have been able to see the sights in Nuwara Eliya following the train ride, and on our way to Tea Trails, and then spend the full next day at Tea Trails without missing sights in Nuwara Eliya.

Overall, the itinerary was well planned and the lodgings were excellent. And our guide, Denver, as explained earlier, was the best ever. He has a patient temperament; is well-organized; has excellent driving skills; is friendly, humorous, and full of wonderful stories. And Denver is fully knowledgeable and an able teacher. We thank Denver, and Sandun, for making this trip such a worthwhile and, overall, enjoyable experience.

Tour guide Thasim is mostly a driver. He just did small part of a guide's job, such as set the morning meeting time.
I have to complaint that so many days we had late lunch,almost 80% of our lunch were between 1:30 pm to 2:30 pm. Then we were driven back to hotel after lunch & didn't hear anything from him after that. Kimkim booked many hotels out of convenient locations. Some were so far in & remote. There was no way for us to find a dinner place in walking distance. We didn't want to eat... read more

Tour guide Thasim is mostly a driver. He just did small part of a guide's job, such as set the morning meeting time.
I have to complaint that so many days we had late lunch,almost 80% of our lunch were between 1:30 pm to 2:30 pm. Then we were driven back to hotel after lunch & didn't hear anything from him after that. Kimkim booked many hotels out of convenient locations. Some were so far in & remote. There was no way for us to find a dinner place in walking distance. We didn't want to eat in hot & humid condition after a shower. We didn't want to take Tuk tuk all the time either. There are 4 nights I stay separately with Tams, so I don't even want to go out myself. We all skipped dinner at least for 5 nights. I feel Thasim could have offered some help to arrange our dinners, even dinners are not included in our cost. We all felt that Thasim tried to put all activities together by delaying our lunch, even when we told him we were hungry & the place we passed looked like a good lunch place. He would ignore our request, insisted a reason to do more activities all together. Then he would say Bye to us & won't see us again until next morning.
I'm very disappointed about Colombo's hotel location. We had plenty of time to do some shopping on our last day. But the location of our last night hotel was so far from the town center. Even it was close to the beach, but it's close to the railroad & not that pretty to see. There were no shops or even good restaurants for us to enjoy our last day. As usual, we got no help or recommendations from Thasim. Every time when I contacted you for detail information, such as about what were included in the city tour, he got offended & not happy. He felt that I reported him for not doing his job. But, I just tried to know because it was not listed in detail in your handout. He did miss to let us go inside the Temple of Tooth & just let us walk around it briefly.
With this kind of trip with many remote & jungle stay, I felt the dinner should be included for our convenience, even we have to pay for it. Also, please give us a good map for our itineraries.
Thanks. Chyong

We have good support from Colombo office.
Our driver/tour guide is good in handling the busy traffic during our trip.
We have encountered one problem with accommodation being not available when we arrived at site. We ended up staying in another facility quite far away.
Local guides are satisfactory.
Unfortunately our tour guide does not have license to show us around - especially in big cities. So we did not have a more complete travel experience in those cases.
Overall we are happy with our itinerary and we are safe on our whole trip.

overall a great experience, we chose the hotels.
It would have been good to know about "Tipping", as far as I know , we were not told that the tipping was expected each day and tipping the driver , who was excellent.
I did email during the trip asking about the tipping system which was explained
My only negative criticism would be the camping night, room was below average , shower did not work and dinner unfortunately was below average, but besides all that we had a great time and a great experience.

Our experiences in Sri Lanka were amazing ! Prior to the trip Sandun helped us put together an itinerary that suited our interests and needs. He always replied promptly and courteously and even rang during the trip to check all was going well.
Our Guide , Sath Kumara was outstanding throughout our 20 day trip. He was professional, knowledgeable and had a great sense of humour. It was like travelling with a friend. Nothing was ever too much trouble and he presented the car each morning washed... read more

Our experiences in Sri Lanka were amazing ! Prior to the trip Sandun helped us put together an itinerary that suited our interests and needs. He always replied promptly and courteously and even rang during the trip to check all was going well.
Our Guide , Sath Kumara was outstanding throughout our 20 day trip. He was professional, knowledgeable and had a great sense of humour. It was like travelling with a friend. Nothing was ever too much trouble and he presented the car each morning washed and spotless.
Every day of our holiday brought new and awesome experiences but some of the highlights included climbing Sigiriya's Lion Rock to see the remains of an ancient palace and soak in unbelievable views; getting up close and personal with elephants and other wild life at Udawalawe and Yala National Parks; watching fishermen haul in their night's catch on the beach at Mirissa; walking through fish and vegetable markets with the locals; Jaffna, Delft Island and Point Pedro; visiting Danbulla's Cave Temple and witnessing history going back to 1st century BC; riding on the scenic train from Kandy to Ella through the tea plantations, vegetable gardens and high mountains. The list could go on. Sri Lanka is so diverse and to date unspoilt. Kumara and Sandun you made it the BEST holiday. Thank you.

My guide, Solomon, was always on time and knowledgeable about a site. I was walking on a sore foot and he was sure to help me navigate all steps. However, I had some difficulty understanding his English but I have hearing aids and had trouble understanding many of the Sri Lankans, so I don't know if it was his English or my lack of hearing well. My major complaint was that we had arranged for me to meet a friend of mine in Colombo on the last day of the private tour and we never made it to... read more

My guide, Solomon, was always on time and knowledgeable about a site. I was walking on a sore foot and he was sure to help me navigate all steps. However, I had some difficulty understanding his English but I have hearing aids and had trouble understanding many of the Sri Lankans, so I don't know if it was his English or my lack of hearing well. My major complaint was that we had arranged for me to meet a friend of mine in Colombo on the last day of the private tour and we never made it to Colombo on time to meet him. I really felt that Solomon did this on purpose as I got the impression that he thought my friend was my Gate 1 guide before my private tour and that my friend was encroaching on his territory. Actually, it was someone I had met on a tour in Europe and who had convinced me to visit Sri Lanka. To meet him again was to be a highlight of my time in Sri Lanka and I was very disappointed. Solomon did not know that a boat from Delft Island was canceled, so we had to wait two hours for another boat to leave. He said that there was no place to eat lunch on the island so I was starving but he did find a place that I could buy some cookies. The Big Game Camp was recommended as a place to stay. It was the worse overnight accommodations that I have had anywhere--a tent that was too dark even during the day and the worse place to rearrange items for my flights home the next day. I was not told in advance that the scheduled trip to see the dolphins would require leaving the camp at 5 a.m. in the dark from the dark tent and the trip would have been on a fishing boat, which my friend had warned me was unsafe. I decided to not go on it, which resulted in having my last day on the tour just driving around. The boats going to and from Delft Island was enough of an experience already as they were far from being tourist boats. All in all, my private tour of Northern Sri Lanka was quite an experience, an adventure, though I wish that it had worked out a bit better.

Highlights
• The archaeological sites. The English-speaking guides were excellent.
• Cycling off the beaten track (except for the Horton Plains descent)
• The Temple of the Tooth Relic
• Kandy
• Sri Lankan food- especially at local restaurants
• Mountain scenery
• Horton Plains walk
• Udawalawe Big Game Camp and Safari
• Cycle through Sinharaja forest
• Meeting local people and school kids.

Cycling Guide
Our cycling guide, Manjual, was very hard working, easy going, and a joy to travel... read more

Highlights
• The archaeological sites. The English-speaking guides were excellent.
• Cycling off the beaten track (except for the Horton Plains descent)
• The Temple of the Tooth Relic
• Kandy
• Sri Lankan food- especially at local restaurants
• Mountain scenery
• Horton Plains walk
• Udawalawe Big Game Camp and Safari
• Cycle through Sinharaja forest
• Meeting local people and school kids.

Cycling Guide
Our cycling guide, Manjual, was very hard working, easy going, and a joy to travel with. His organizational skills were excellent, and he responded to unforeseen incidents very well. He was a strong cyclist with good cycle maintenance skills. He was honest and trustworthy, and very resourceful and always concerned about safety. His positive personality is his key strength and he worked hard to make sure we were happy and had a good time.

Driver
Our driver Santha was easy going and a very careful and safe driver. He also helped out on other tasks and fit in with the group very well. A good person to have on a tour and we were happy with him.

Sandun, the trip planner, could not have been more helpful. He answered questions promptly and always courteously and professionally. He helped me through the someone arduous process of securing permits to fly a drone, and made sure that my itinerary included a variety of sites, including temple visits, World Heritage Sites, mountains, valleys, hikes through rice paddies, a safari to see wildlife, and a day at the beach. Many thanks to him and appreciation for all of his hard work. My driver throughout my two-week stay made sure I got to each destination safely without incident.

Having decided to visit Sri Lanka on the way back to Australia after spending Christmas and New Year's Eve in the UK, we investigated options and decided on a slightly modified version of the 12 day Highlights of Sri Lanka tour featured on kimkim's website. Kimkim put me in touch with Sandun from Experiential Journeys, who modified the itinerary to include the Millennium Elephant Foundation and the Hundunugoda Tea Estate, both of which had been featured on an Australian television show we'd... read more

Having decided to visit Sri Lanka on the way back to Australia after spending Christmas and New Year's Eve in the UK, we investigated options and decided on a slightly modified version of the 12 day Highlights of Sri Lanka tour featured on kimkim's website. Kimkim put me in touch with Sandun from Experiential Journeys, who modified the itinerary to include the Millennium Elephant Foundation and the Hundunugoda Tea Estate, both of which had been featured on an Australian television show we'd seen. Having had a great experience a year ago with a holiday in Iceland organised through kimkim , we had high expectations of our Sri Lanka trip, and were not disappointed. On arrival in Sri Lanka, we were met at the airport by our driver and guide, Lakitha, who looked after us very well for the next 12 days.

The itinerary we had chosen included both cultural sites and wildlife experiences, but the highlights were undoubtedly our elephant experiences, firstly at the Millennium Elephant Foundation, which is basically a rescue and retirement home for working elephants who would not survive if released into the wild. We walked around the grounds with Rani, who had a snack and a drink along the way, then some of us chose to help bath her in a stream using coconut husks. This was a much better experience than an old-fashioned elephant ride; better for us, and better for Rani. Almost as good was our early morning wildlife safari in Udawalawe National Park, where we lost count of the wild elephants we saw in their natural environment and an abundance of other beasts and birds.

All of the hotels we stayed at were good to excellent, but the Thambapanni Retreat at Unawatuna deserves special mention. We had mentioned in passing to our guide Lakitha and to the hotel manager that we would be dining at the hotel to celebrate our wedding anniversary. When we came back from a day exploring Galle with Lakitha, our bed had been decorated with flowers and leaves, spelling our a happy anniversary message, which we thought was a nice touch, and when we headed to the restaurant for dinner we discovered that we had a special , beautifully decorated, table setting in the garden adjacent to the restaurant, and we were looked after very well, enjoying a great meal of fresh jumbo prawns, cooked to order, followed by a surprise anniversary cake. We discovered later that Lakitha had mentioned our anniversary to Sandun, who has conspired with the Thambapanni Retreat hotel manager to make our anniversary a special and memorable event.

We usually self-drive when travelling to places like the USA, Europe, UK and Iceland, but we accepted the consensus advice that we'd be better off travelling with a driver/guide, and that turned out to be an excellent decision. Lakitha not only kept us safe on the roads in the face of interesting overtaking manoeuvres by oncoming traffic, but he looked after the details of our site visits, including local guides, and ensured we got the most out of our time in Sri Lanka. He turned a good itinerary into an excellent experience.

Thanks kimkim, and thanks very much Lakitha and Sandun.

Ajith was our guide and he was very good. Loved the walks

Enjoyed Sri Lanka immensely. Beautiful country with charming, friendly, courteous people. Very scenic country with diverse landscapes, interesting cultural experiences. Sandun was very responsive to our requests, very informative about trip planning and willing to adjust the itinerary numerous times as we decided on a final agenda.

The itinerary was excellent as it was varied - however I had mentioned to Sandun that due to relatively recent spinal surgery I did not want to do major hill/rock climbing - this was overlooked. We were instructed by our guide Thilak to climb Lion Rock and trek the Horton's Plains trail. I did manage both excursions however was really worried (freaking out) when climbing to Lion Rock - I was terrified that I would fall. Luckily I had a very helpful guide on the Horton's Plains Trek who helped... read more

The itinerary was excellent as it was varied - however I had mentioned to Sandun that due to relatively recent spinal surgery I did not want to do major hill/rock climbing - this was overlooked. We were instructed by our guide Thilak to climb Lion Rock and trek the Horton's Plains trail. I did manage both excursions however was really worried (freaking out) when climbing to Lion Rock - I was terrified that I would fall. Luckily I had a very helpful guide on the Horton's Plains Trek who helped me negotiate the tricky bits. We did not do the last trek as I felt that I might not make it to the top.
Everything about the trip was memorable - so many wonderful sights were seen - though I guess we really enjoyed the Safaris.
Thilak also added in a few excursions which were good - in particular the Village Visit. Though with these excursions we felt pressure to buy products.
We found the Sri Lankan people to be friendly and welcoming.

Very responsive service and flexible in helping to make arrangements. Would have preferred a number of alternative suggestions along the way, however. We had a very effective driver for the holiday, though a good tip to note is that a driver does not equal a guide. Be careful of your expectations. Our trip involved lots of driving around and several hours each day (almost) in the car. It might be worth considering asking for "upgrade" options for a more comfortable vehicle, when considering such an itinerary (would also have been nice if the specialist had made such options available).

The suggested itinerary was good. The quality of the accommodation was exactly what I was looking for. I couldn't have picked it better myself.

The motorcycle hire company "Club Sha Lanka" provided a clean bike that never let me down. There was a US$300 deposit that was required, which I was wary about paying, but glad to say I got it back with no issues.

Communication with kimkim was good, and readily available through my holiday should I needed clarification on anything.

Only gripe -... read more

The suggested itinerary was good. The quality of the accommodation was exactly what I was looking for. I couldn't have picked it better myself.

The motorcycle hire company "Club Sha Lanka" provided a clean bike that never let me down. There was a US$300 deposit that was required, which I was wary about paying, but glad to say I got it back with no issues.

Communication with kimkim was good, and readily available through my holiday should I needed clarification on anything.

Only gripe - better directions were / are needed to find the Big Game Safari camp (Uda Walawe). This would have been impossible to find if I didn't have a phone. The manager at the camp very kindly sent a vehicle to come and find me so I could follow him back. There really needs to be GPS coordinates or detail instructions / map provided.

A large part of our trip was really great. We very much enjoyed the ancient sites and safaris. The Ecolodge and hiking in the rainforest were both incredible experiences. We did have a couple things we were quite frustrated with:

Our driver for the most part was good- he got us to where we needed to go safely. I left my wallet at a hotel in a previous city and he arranged to get it back for me which was incredibly helpful. However, he kept bringing us to these terrible tourist traps where he... read more

A large part of our trip was really great. We very much enjoyed the ancient sites and safaris. The Ecolodge and hiking in the rainforest were both incredible experiences. We did have a couple things we were quite frustrated with:

Our driver for the most part was good- he got us to where we needed to go safely. I left my wallet at a hotel in a previous city and he arranged to get it back for me which was incredibly helpful. However, he kept bringing us to these terrible tourist traps where he would get a commission if we bought something. Everything at these places was very overpriced. We wanted to get a carved elephant to bring home with us and he kept refusing to bring us to other places telling us he knew of a better place in Kandy. When we got to the shop we realized it was a scam (with terrible reviews online) and that everything was outrageously priced. He also brought us to places for lunch that would feed him for free for bringing us in. It would have be okay except a few of the places were dirty with bad food and 2-3 times more expensive than normal local places.

We also had an absolutely terrible night at one of the hotels. The hotel was outdated and very dirty. There were stains on our pillows and curtains, hairs in the bed that weren't ours and a dead lizard. We asked hotel to fix this and when we returned to our hotel room the same stained pillows were put back on our bed and the lizard was placed on our table. We have never been treated this way and thought our requests were not at all unreasonable but the staff seemed to be offended at our request? So they left a dead animal on our table. I have been in contact with Sandun about this for the last month and he kept saying he would follow up with the hotel (I was under the impression that we might get a refund or something) but I haven't heard anything which is further frustrating.

Our driver Thasim was exceptional - made an effort to accommodate our requests and suggested other activities we may have been interested in. Went over and above any expectations we could have possibly wished for.
So many great experiences during our trip!

We were particularly happy with our driver, Sandalal. Our 23-day tour from north to south covered a range of cultural, religious, archeological and natural sites and with Sandalal’s knowledge of his country we were able to visit even more than was outlined in the itinerary. Sri Lanka is a truly wonderful experience. Its people and their delicious food enhanced our three weeks even further.

Chaminda was our excellent Tour Guide with Atullah the Coach Driver & Sushi the Luggage/spare driver assistant. They were a top team that just got better & better every day of our intensive tour. Chaminda in particular led the way with a passion for everything about Sri Lanka. His knowledge was v wide & informative & could answer any query !! He couldn't do enough for us often going to a lot of trouble to make sure stays at hotels etc were the best they could be. All of us will recommend him... read more

Chaminda was our excellent Tour Guide with Atullah the Coach Driver & Sushi the Luggage/spare driver assistant. They were a top team that just got better & better every day of our intensive tour. Chaminda in particular led the way with a passion for everything about Sri Lanka. His knowledge was v wide & informative & could answer any query !! He couldn't do enough for us often going to a lot of trouble to make sure stays at hotels etc were the best they could be. All of us will recommend him to anyone we know who'll visit Sri Lanka in the future as we'll be confident they'll be so well looked after by Chaminda.
Brief precis of highlights; Galle Fort & history that set the scene for understanding recent Sri Lankan settlement history. Then because a couple of us had heard about Horseshoe Bay on the way to Yalla Nat Park, the Coach stopped there for a couple of hours. Stunning surf/beach setting.........just idyllic & one of us surfed & another swam out to enjoy a beaut swim. We all liked Ella v much + trek up Little Adams Peak. After that, a short walk to nine arches railway bridge was stunning where we watched train go over. V nice stay at Mountain Heaven too. Sigiriya Rock an outstanding visit. Spent a while there & at the summit. Afterwards a lunch put on by Villagers near a lake in their humble place was a real highlight. At least 8 ethnic dishes cooked over open fire & mostly prepared in front of us, that were delicious.........all of us declared best Sri Lankan meal by far !! Dambulla was good with the Cave Temples. While in Kandy went to an excellent Cultural show in a local hall prior to the Perahara Festival that night. Visit to the Tooth Relic Temple as well as watching all the elephants in the surrounds was great. Visit to Polonnaruwa was good even though v v hot !! Chaminda knew the history so well. We wanted to go to the Pilliwarra Elephant orphanage as a side trip & what a terrific occasion that was !! 3 of us drew tickets to bottle feed elephants, watched up to 40 elephants in river, then they all walked freely right past us in the access lane back to enclosures. Breathtaking !! Finally a drive around Colombo at finish excellent with a stay at Mandarina just beaut.....................best pool ever too on rooftop !!

My trip to Sri Lanka was a true pleasure. I wish to thank my guide, Mark, for his expert care. I felt at ease and well cared for throughout my 10 day stay.

I can't say which region was my favorite to be honest. I traveled in the North and through the cultural triangle. I loved all of it but ,Jaffna, perhaps, stole my heart. I think, because of how much the people have had to endure and have come so far in rebuilding life there.

The beauty of the island is truly amazing. I was greeted so warmly by the people there and I met some forever true friends. Lovely. Thank you.

La was a very attentive guide and good driver. He ensured that we understood the schedule on a day to day basis to enable a smooth routine.
Our schedule was interesting with a good variety of sightseeing and physical activity.

We had a fabulous 5 days in Sri Lanka. The set up of our itinerary by Sandun was expertly done and contact with Sandun was extremely easy. The accommodation choices were super. Each of the hotels chosen were great places to stay and the people there were extremely friendly and accommodating. Our driver/guide, Tony did a fantastic job. We cannot recommend him highly enough. The various places we were taken to along the way were all great places to visit. We thoroughly recommend using Kimkim for any visit to Sri Lanka.

The trip was great, very enjoyable, relaxing and beautiful. I had a wonderful time, the suriya resort was very welcoming, comfortable, and just a nice place to be. The staff were fantastic as were the facilities. My kimkim facilitator Sandun was informative, helpful and patient with me, and made the entire process very easy.

We had a fantastic holiday in Sri Lanka. It is such a diverse country that it is hard to identify a single highlight, but the safari at Wilpattu, the luxury of Tea Trails at Hatton, and Galle were certainly memorable. Sigiriya, Kandy, and Trincomalee were also very enjoyable and interesting.

Our driver, Rukan, was very good. Nothing was too much trouble and he got us where we needed to be safely and in good order. He was knowledgeable about everywhere we went and if he ever didn’t know where... read more

We had a fantastic holiday in Sri Lanka. It is such a diverse country that it is hard to identify a single highlight, but the safari at Wilpattu, the luxury of Tea Trails at Hatton, and Galle were certainly memorable. Sigiriya, Kandy, and Trincomalee were also very enjoyable and interesting.

Our driver, Rukan, was very good. Nothing was too much trouble and he got us where we needed to be safely and in good order. He was knowledgeable about everywhere we went and if he ever didn’t know where he was going we didn’t notice.

The accommodation we booked was always close to what we expected and in some cases much better. Jungle Beach at Trincomalee was very comfortable and restful, Heritance Kandalama was fascinating architecturally, and Tea Trails at Hatton was wonderfully indulgent. We also enjoyed Fort Printers in Galle; it was centrally located and very comfortable.

Our driver Mahesh was great. The van was beeping the entire time, some programming problem. We were in the van a lot and this was very annoying. The hotels were just okay, not 4 or 5 star like we asked. Some of the bathrooms were sub-par. The Colombo hotel was way out for the main city, which was very disappointing! We asked to go to a spa for a massage and they place was not good.