Sylvia Jurado

I couldn't be happier with my experience. Sylvia is great to work with and helped me plan my perfect trip.

I looked at a few of the ready made trips on Kim Kim to get an idea of what I wanted. Then I reached out to Sylvia. We set up a phone call. She offered suggestions and I told her what I was interested in doing. We had a few back and forths before we settled on my ideal itinerary. The whole thing was super easy!

Before we left: We had a flight change and Sylvia was able to make a few... read more

I couldn't be happier with my experience. Sylvia is great to work with and helped me plan my perfect trip.

I looked at a few of the ready made trips on Kim Kim to get an idea of what I wanted. Then I reached out to Sylvia. We set up a phone call. She offered suggestions and I told her what I was interested in doing. We had a few back and forths before we settled on my ideal itinerary. The whole thing was super easy!

Before we left: We had a flight change and Sylvia was able to make a few adjustments to our trip. Again, all seamless on my end. We were also provided a detailed itinerary which included recommended items to bring each event.

Things were great from the moment we arrived in Costa Rica. Someone met us at arrivals and explained our transportation to our hotel. Sylvia, and Horizontes, arranged all of our transportation to each different city. We decided on doing quite a few tours and all we had to do was be at a designated spot at a specific time. We did canyoning, hot springs, hiking, nature walks sky walk and a coffee tour. Everyone was so nice and helpful and all of the guides were extremely knowledgeable. Also, everyone was punctual so we never had to wait and wonder where our ride was. While in country, we had a WhatsApp phone number we could text 24/7 in case we had any questions. This is great because our phone service wasn't reliable all the time. Responses were always very timely.

Horizontes even arranged for our original driver from the airport to be our final driver back to the airport. It was a nice touch.

Things I would do differently - I'll start by saying this trip is EXACTLY what I asked for. This is my first time using a travel agent and I didn't think to ask some questions. So this is more for anyone else who is a first timer. One hike, which I specifically requested, was about 1.5 hours from town so it made for a long day. The hike was beautiful, but we probably wouldn't have done it if we knew we'd be in a vehicle for 3 hours. Next time, I'll ask about time and distance. The only other thing I'd probably request is a range of hotels. Again, we got exactly what we asked for but next time I'll ask to see one in each category.

I would definitely recommend Sylvia to anybody looking to plan their Costa Rica trip.

My daughter and I very much enjoyed the trip planned for us by Sylvia which met our interests and our budget. All of the tours were great (cacao farm, waterfall, hanging bridges) and the guides and drivers were excellent. Despite a bit of traffic noise, we also appreciated the lovely views at each of our accommodations. At our first resort near La Fortuna, we had a direct view of the Arenal Volcano, lush vegetation and colourful birds from the patio of our cabina. At our second resort in... read more

My daughter and I very much enjoyed the trip planned for us by Sylvia which met our interests and our budget. All of the tours were great (cacao farm, waterfall, hanging bridges) and the guides and drivers were excellent. Despite a bit of traffic noise, we also appreciated the lovely views at each of our accommodations. At our first resort near La Fortuna, we had a direct view of the Arenal Volcano, lush vegetation and colourful birds from the patio of our cabina. At our second resort in Tamarindo, we had a beautiful view of palm trees, the beach and the Pacific Ocean from the balcony of our low rise hotel. The staff we met at each resort were terrific and we spent many enjoyable moments chatting with them.

Trip to Costa Rica - 7/17/18 - 8/2/18 for 7 people, 4 adults and 3 children (ages 10, 12 & 14)

This was our first trip using the KimKim service, which I found through online research. Overall the tools were easy to use and the communication worked great and without problems. I would recommend it and will use it again.
Our trip in country was planned by Sylvia and she did an outstanding job. We stayed 1 night in San Jose, then due to some Caribbean storms, she did a quick switch for us... read more

Trip to Costa Rica - 7/17/18 - 8/2/18 for 7 people, 4 adults and 3 children (ages 10, 12 & 14)

This was our first trip using the KimKim service, which I found through online research. Overall the tools were easy to use and the communication worked great and without problems. I would recommend it and will use it again.
Our trip in country was planned by Sylvia and she did an outstanding job. We stayed 1 night in San Jose, then due to some Caribbean storms, she did a quick switch for us from Tortugero to Rancho Humo on the Nicoya Peninsula. We stayed there 2 nights and then went to Arenal for 3 nights, Monteverde for 3 nights and then 6 nights at the Westin n Playa Conchal. We did not want to be part of a large tour group, so Sylvia arranged for us to have our own transportation, drivers and tour guides for every part of the trip including 8 or 9 excursions which she did a great job with the planning. Every part of it went flawlessly and she even arranged to have a birthday cake delivered in Monteverde for our nephew who was turning 12! Every hotel met our expectations (Rancho Humo, Arena Manoa, La FondaVela, and the Westin) and we all felt that all the excursions were worth it and helped us learn more about Costa Rica. I would highly recommend Sylvia.

Sylvia is amazing! She is pleasant and easy to work with. We missed our flight and Sylvia rearranged pick-up and transfers from the airport with no fuss. She surprised us with a last minutes city tour of San Jose and dinner at Tiquicia Restaurant. The view of central valley from Tiquicia Restaurant was spectacular! It is truly a million-dollar view. The food was delicious and the traditional dance was fantastic.

Tabacon Resort , all I can I say is " Wow, wow, and wow... read more

Sylvia is amazing! She is pleasant and easy to work with. We missed our flight and Sylvia rearranged pick-up and transfers from the airport with no fuss. She surprised us with a last minutes city tour of San Jose and dinner at Tiquicia Restaurant. The view of central valley from Tiquicia Restaurant was spectacular! It is truly a million-dollar view. The food was delicious and the traditional dance was fantastic.

Tabacon Resort , all I can I say is " Wow, wow, and wow " It is a thermal paradise! All of the staffs at the resort were wonderful. Do not miss this place.

Monteverde Cloud Forest - what an incredible place. I felt like I was in the movie Avatar. I saw so many wildlife - incredible experience. The sky walk, sky tram , and the zip lining was unbelievable. We had so much fun!

Manuel Antonio Nation Park - stunning park with amazing beaches. I'm so happy we did a guided tour of the park; otherwise, we would have missed out on the beautiful wildlife like the Sloth, rainbow grasshopper, and the colorful birds.

My daughter and I had an amazing time in Costa Rica. Thank you Sylvia .

XOXO
Seng

We had a truly amazing time in Costa Rica. Sylvia organised everything so well. It's hard to know what the highlights were as there was so much which was just fantastic, but here are some that stick most in our memory:

• The first very rainy boat trip through the rainforest to Laguna Lodge, with Clarence taking good care of us throughout.
• The butterfly garden at the back of the Selva Tropical restaurant
• Witnessing a giant turtle laying her eggs (so many of them)
• Mauricio the driver... read more

We had a truly amazing time in Costa Rica. Sylvia organised everything so well. It's hard to know what the highlights were as there was so much which was just fantastic, but here are some that stick most in our memory:

• The first very rainy boat trip through the rainforest to Laguna Lodge, with Clarence taking good care of us throughout.
• The butterfly garden at the back of the Selva Tropical restaurant
• Witnessing a giant turtle laying her eggs (so many of them)
• Mauricio the driver stopping the car to show us a toucan on a tree beside the road
• The sunset view of Arenal, with rainbow, from the amazing Tabacon Springs where we also enjoyed a very good supper
• Swimming in the river at the bottom of the waterfall at Arenal
• The hilarious chocolate-making lesson
• Everything about Monteverde - the night walk and Sky Trek/zip-lining day particularly. It's a very special place. We had a nice meal at the popular Tree House in Santa Elena if you need a recommendation for anyone else (although some other tourists spoke highly of Morpho which has just opened up a new restaurant slightly out of the centre).
• Stopping to see the crocodiles under the bridge on the way to Manuel Antonio
• The Costa Verde hotel at Manuel Antonio which was fantastic in every way. What a view for breakfast! Their restaurants across the road were great too.
• Iguana Tours were brilliant at Manuel Antonio. They seem to really enjoy what they do. Andrey was our guide in Manuel Antonio National Park and JJ led the rafting expedition. We also went on a boat trip with Iguana.They own their own smallish catamaran and looked after us really well. Good food. Live banjo music. And we even saw whales.

Sylvia worked with us to create a perfect trip that met our specific requests and budget. She was very responsive and checked in with us before the trip and a couple of times during it. Our flight in was delayed by 14 hours and Sylvia rearranged pick-up and transfers from the airport with no fuss.

Amazing trip ! Everything was perfect!
Good hotels selection .
Thanks a lot

Gaelle

Everything made by Sylvia was perfect there is nothing to say, perfect Is the word
I strongly recommend Sylvia for anything you want to plan in Costa Rica
thank you
Bernard

My girlfriend and I booked a week's vacation in Costa Rica through Sylvia. It was super easy and Sylvia customized a great trip for us! We flew into San Jose from Toronto on April 14 and spent time in 3 spots - San Jose, Arenal and Manuel Antonio. It was an amazing experience and I felt like we had 3 vacations in one! Everything including the transfers, hotels and excursions was organized and we just had to turn up! Our guides were all fun, knowledgeable and gave us an exciting and authentic... read more

My girlfriend and I booked a week's vacation in Costa Rica through Sylvia. It was super easy and Sylvia customized a great trip for us! We flew into San Jose from Toronto on April 14 and spent time in 3 spots - San Jose, Arenal and Manuel Antonio. It was an amazing experience and I felt like we had 3 vacations in one! Everything including the transfers, hotels and excursions was organized and we just had to turn up! Our guides were all fun, knowledgeable and gave us an exciting and authentic experience. Our transfers were generally private so trips were relaxing and we got a lot of history enroute.

The cultural city tour with Abelardo was fascinating. We really enjoyed the National Museum and National Theatre. Arenal was gorgeous and our juniors suite has an incredible view of the volcano (thanks Sylvia). We had a little hiccup with the ziplining/hanging bridges excursion, and missed our transfer. Sylvia and Kimkim stepped up and covered the taxi to get us there and we had an awesome day. The intense hike trekking through the rainforest down the crater of an extinct volcano was incredible. The crater was heavily forested and had 3 lagoons in it. I swam in 2 of them and was the only person in the water! It felt like we had the whole place to ourselves! This was finished off with a traditional lunch at a Costa Rican family's home with spectacular views of the rainforest. Our guide Andreas was amazing and pointed out wildlife as we went along.

Manuel Antonio was another incredible place with beautiful beaches and a national park teeming with wildlife. The tour we had in the park was truly amazing. We saw so much wildlife. We stayed in a hotel called Si Como No - a beautiful property was many rooms set in the hillside. Our balcony had an ocean and rainforest view (thanks again for this booking Sylvia!)

The vacation was capped off with a private tour of a coffee plantation - yet another highlight! There's lots more to tell, but you're gonna have to discover Costa Rica yourself.

This was one of the best vacations I've ever had, and I've travelled extensively. I would recommend both Costa Rica and Kimkim! Special thanks to Sylvia for arranging this fabulous vacation!

Great trip! Thanks for the change in transportation to Tamarindo as the ride was awesome with the forst half hour on the beach and the most of the rest on backroads thru the countryside. On reflection i would have stayed an extra day at Flor Blanca versus goign to Tamarindo which was too touristy for me but great for my 16 year old. Thanks for your help!

Sylvia was very patient and help us a lot with the tour. We had a great time and will use the service again in the future.

I would wholeheartedly recommend kim kim and particularly Sylvia Durado.
My flight over to Costa Rica was delayed due to adverse weather conditions. Sylvia was a lifesaver, altering my booking accordingly. No stress, no hassle.
When i finally got to Costa Rica, everything was seamless!
I had an amazing trip and I cant wait to return!!

A great time was had in a wonderful country. We travelled from San Jose to Tortuguero national park where all arranged tour were perfect. The lodge we stayed in was great with good food. From there we were transferred to Arenal where the accommodation was wonderful and all tours again were perfect. From there we went to Monteverde with swinging bridge and night walk tours and again it went perfectly. We then went to Playa Hermosa for our final 5 nights and had a lovely time relaxing in... read more

A great time was had in a wonderful country. We travelled from San Jose to Tortuguero national park where all arranged tour were perfect. The lodge we stayed in was great with good food. From there we were transferred to Arenal where the accommodation was wonderful and all tours again were perfect. From there we went to Monteverde with swinging bridge and night walk tours and again it went perfectly. We then went to Playa Hermosa for our final 5 nights and had a lovely time relaxing in our hotel which was right on the beach. Couldn’t fault the wonderful job Sylvia did organising this trip everything ran extremely smoothly. Would highly recommend.

Accomodation at Montechiari was very nice and the people were friendly with one exception. Management handled the exception very well.
The hike into the Hule Lagoon was great, Andre was an excellent guide.
He did at times seem to be in a bit of a rush. It was scheduled to be a four hour hike and we completed in just over three hours.
The pace was manageable but not leisurely. It was just the two of us, great.
The host family at the farm were wonderful and the food was awesome.
The mountain... read more

Accomodation at Montechiari was very nice and the people were friendly with one exception. Management handled the exception very well.
The hike into the Hule Lagoon was great, Andre was an excellent guide.
He did at times seem to be in a bit of a rush. It was scheduled to be a four hour hike and we completed in just over three hours.
The pace was manageable but not leisurely. It was just the two of us, great.
The host family at the farm were wonderful and the food was awesome.
The mountain biking was fun but we didn't get to see much and was not at the Volcano as expected. We rode out 16Km and stopped at the lake and were offered to ride back over the same route. We declined. Home by 10:20. It was a private tour with just the two of us, nice.
The guides were very nice , especially Brian who was in training.
The Tabacon Hotsprings was nice. The meal was buffet style but the food was excellent.
The guided tour at Manuel Antonio was a great experience overall and the guide was very knowledgeable. He also managed to get us out for lunch (I am diabetic) and back infor a swim on the same ticket .This was a large group of around 16 people so a bit unwieldy.
We had a private tour of Quepos and the Kids Saving the Rainforest with our guide William.
William was an excellent guide, very knowledgeable. Overall Iguana tours was excellent.
The accomodation at Tabulia Tree Hotel was quite nice and we were treated well.
The kayaking and snorkling was fun with an excellent guide and nice lunch afterward.
Monteverde was beautiful and the Fonda Vella Hotel was excellent. I believe we received a room upgrade as it was a very nice separate cabin.
The hanging bridges tour was very pretty views with a knowledgeable naturalist guide and some interesting sightings.
The coffee, cacao and sugar tour was enjoyable and informative.
Bosque del Mar at Playa Hermosa was very relaxing and the staff were very friendly and helpful.
A relaxing and enjoyable wind down.
The evening cruise was fun with a nice group of people. The snorkelling was a disappointment as we saw very little.
The trip was on a sailboat (OK but a catamaran was advertised.