Tina Oo

Tina, our local specialist from Kim Kim, took our basic desires and turned it into an magical week in Thailand. Without fail every flight, transfer, meeting and accommodations were handled flawlessly and every person on our journey that she had setup was very professional and fully ready to assist us in every way. While I was sceptical because I had found them online and my introduction to Kim Kim was only though reading reviews and on line reputation reports, we were very pleasantly surprised by the details of the planning/scheduling's and the constant communications throughout the entire process and during the trip. Thank you Tina for your expertise and assistance, you did a excellent job for us.

Charlie and Karen
Katy, Texas
USA

Our trip started in Bangkok where we met our guide Yee. She was fantastic. Her English was excellent, and was so accommodating. The catered to our interest and went at a perfect pace. The temples were amazing, but Yee was the highlight because she offered such great information on history, background and culture of Thailand. I can’t think of a better way to start our holiday. All of our domestic transfers on Bangkok airways were great. We learned how to register an extra bag online after first flight. Tina was great throughout the trip and responsive to any last minute questions we had. We love Koh Samui and diving in Koh Tao. Another unexpected highlight of the trip was John Gray canoe tour in Phang Nga Bay. There are so many excellent things to say about this tour. The environment, the crew, the vessel, our guide Josef, the food and Krathong flowers. It is had to describe the experience in words, but this is a must for anyone in the region. We enjoyed our time in Phuket, we made it to Similians and Phi Phi. We had a late flight on departure day and Tina helped with extending our driver. We had not made it to BigBuddha and he took us there and to Old Phuket town on our way to the airport. A great way to wrap the trip.

Hotel Reviews

Millennium Hilton Bangkok

Bangkok

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bodhi Serene Hotel

Chiang Mai

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Paradise beach resort

Authenticity & Character

Location

My

Staff

Cleanliness & Comfort

DoubleTree by Hilton Phuket

Phuket

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Exploring Bangkok by local transfers and walking tour

Bangkok

Yes was fantastic!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Elephant Nature Park Visit

Chiang Mai

This is not a tour where you can touch elephant, but the staff at the sanctuary are so passionate about caring for the animals.

Quality of Experience

Guides, Drivers and Staff

Transport

John Gray's Sea Canoe - Hong by Starlight

Phuket

Wish I could give this 10 stars, the experience is hard to put into words. I great way to see and experience Phang Nga Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

I had a fantastic trip to Thailand, which mostly was focused on beaches and relaxation. Thailand is just a perfect destination for it. At the same time, it was cool to be on a traveler's side, since I am a kimkim staff, and manage the Asian region. So my feedback is based not just on the impressions and experiences, but also on the knowledge about how tours should be conducted. We had just one private sightseeing tour in Bangkok included in the itinerary and our tour guide Lina was awesome! She is so passionate about what she does, she is knowledgeable and attentive to details.
We also had all transfers included, and the minivans provided for transfers were spacious, comfortable and had great air conditioning ( which is super important in Thailand), drivers provided us with cold water all the time. We had another speedboat "join-in" tour included in our itinerary, which I highly recommend. There were options and we were recommended a sunrise tour. It was fantastic to see the famous beach from Leo DiCaprio's movie "The Beach" without people since attending a sunrise tour allows you to enter the Island before all the crowds.
Also, I'd like to highlight the hotel we stayed at at PhiPhi Island - Phi Phi Co Co resort. I think this one was the best on the Island.
To sum it up - great tour, Tina is a great specialist and I am grateful for such a wonderful vacation.

Tina, our local specialist, was extremely responsive and professional, both during the planning process and while we were traveling. I was very impressed! We thoroughly enjoyed our guide Lena while in Bangkok. She spoke excellent English and her knowledge of both Thailand in general, and of all of the places we visited with her, was impressive.

Hotel Reviews

The Quarter Hua Lamphong by UHG

Bangkok

The room itself was very nice. The road noise from outside was a bit distracting, but overall, a nice place to stay. Very friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Boutique Raft Resort River Kwai

Kanchanaburi

The staff was very friendly and the location along the river was nice. The food from the restaurant was also very good. Our main issue was that the air conditioning was antiquated so it took hours for the room to become a bearable temperature. That and we had several bugs and lizards in our room.

Authenticity & Character

Almost too rustic with poor air conditioning and places for critters to get into our room, which they did. Charming appearance.

Location

Staff

Cleanliness & Comfort

Again, air conditioning didn't work well, though it was extremely hot the days we were there. Would recommend the hotel allow guest to keep the key card inserted while out for the day so the electricity remains on and air conditioning keeps room comfortable.

Na Nirand Resort

Chiang Mai

Lovely property with friendly staff. Excellent food and beautiful setting.

Authenticity & Character

Well maintained and awesome attention to detail.

Location

Staff

Cleanliness & Comfort

The Quarter Pai hotel

Lovely rooms and comfortable beds.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Katathani Phuket Beach Resort

Phuket

Nice resort with lots of great restaurant choices and several pools to choose from. Staff was amazing and the property was clean and neat.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Grand Saigon

Ho Chi Minh City

Great location. Loved the rooftop bar and great breakfast. Friendly, efficient staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Enjoy Food Tasting in Chinatown!

Bangkok

So interesting to see all of the booths/stalls. Loved this activity!

Quality of Experience

Food

It was neat to learn that several booths had earned Michelins stars. Who knew?!

Guides, Drivers and Staff

Lena encouraged us to try things that were out of our comfort zone, which was great!

Transport

Bangkok's Temples Tour

Bangkok

So interesting! Our guide Lena was fantastic!

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring the Ancient Ayutthaya

Thailand

Again, Lena was amazing! Loved hearing out the history of the area.

Quality of Experience

Guides, Drivers and Staff

Our driver Owen was great too. Lena was the best!

Transport

Transfer from Bangkok to Kanchanaburi

Thailand

Loved visiting the floating and train markets!

Quality of Experience

Guides, Drivers and Staff

Transport

Comfortable van

Half-Day Doi Suthep Temple Tour

Chiang Mai

This activity was substituted from our original plan due to the water festival going on. The temple itself was less grand than others we visited, but we assume that was due to the changes that needed to be made, which is understandable. The best part of this tour was our guide. I believe his name was Bee or Vee. He was so friendly, his English was excellent, and was so funny and warm. He gave us lots of great info about Thailand and Chiang Mai. We enjoyed him immensely.

Quality of Experience

Guides, Drivers and Staff

Loved our guide!

Transport

We had an amazing time in Southeast Asia thanks to Tina and Kimkim! We had never used a travel agent before and desperately wanted to go to Southeast Asia but did not have time to plan our trip.

Tina worked with us across multiple iterations to customize a trip with different activities, locations, and lodging that suited our preferences. Our local guides and drivers were amazing! We did not think about the amount of hassle it would save to have all this booked ahead of time. Plus it was amazing to have local guides that we got to see multiple days in a row.

All in all, we happily recommend Tina + Kimkim and will use them again the next time we come back to Southeast Asia!

Hotel Reviews

Lynnaya Urban River Resort

Siem Reap

A hidden oasis centrally located in Siem Reap! We loved the pool and the room was amazing. Plus the prices were super reasonable!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Super clean and very nice. Our AC ran a little warm but otherwise an amazing hotel

Koh Tao Cabana Hotel

Koh Tao

Amazing location on the end of the Koh Tao beach. Easily walkable to busier areas with a free shuttle from the pier yet still a bit more relaxed. We loved the onsite restaurant (servers were very friendly + food was solid) but also easy to walk to other options

Activity Reviews

A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!

Bangkok

Tour guide Nick really got to know us and was able to make slight tweaks to the itinerary to suit our desires!!! He was very friendly and the best tour guide we had on the whole two week trip

Quality of Experience

Guides, Drivers and Staff

Transport

Chiang Mai Cooking Class Experience

Chiang Mai

Such a great experience! Our guide was very friendly and allowed us to provide input into our menu since we were the only couple participating. The food turned out great and we had an awesome time. Can’t wait to take the recipes we learned and make them back home

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Eco Elephant Care!

Chiang Mai

I was a little apprehensive booking this since I didn’t see too many reviews for it and wanted to make sure it was ethical. Turns out, it was an amazing experience. They talked about how they used positive reinforcement to work with the elephants they had onsite (3 females). We had an opportunity to feed them, wash them in the river, and make them a nutritious snack using local natural supplements.

Quality of Experience

Guides, Drivers and Staff

Transport

Diving around Koh Tao!

Thailand

Dices were great and the dice masters were great as well. Visibility wasn’t perfect the day we were out there but can’t control that. Had a really fun time, thanks Nina!

Quality of Experience

Guides, Drivers and Staff

Transport

Tina was excellent and planned our trip perfectly, with everything running smoothly and all of our activities that she included being fantastic- John Gray’s Sea Canoe was a particular highlight and I would recommend this trip to anyone visiting the area. The staff and organisation was just fantastic and the activities throughout the day were wonderful.

Our only issue on this trip was the planned visit to Elephant Jungle Sanctuary in Phuket. We had stressed that we were cautious about only doing this activity if it was completely ethical and unfortunately for us it did not seem to be- although you can’t ride the elephants, their purpose at the sanctuary is to be touched and photographed by tourists rather than just being left to roam and letting tourists observe them in their natural environment in a ‘hands-off’ way, which is what we would have preferred. We left the sanctuary without taking part in the activity so this was a waste of money and travel time for us.

Overall though, we would definitely use KimKim again to plan another trip as the whole process was smooth and easy and Tina kept in touch regularly.

Hotel Reviews

Our Jungle House

Surat Thani

This hotel is absolutely beautiful for those who want to get away from the hustle and bustle and stereotypically touristy Thailand experiences. The location is right in the jungle and is such a great experience to be in the middle of nature. A particular highlight was the food- the menu is really good and the food is high quality (we are both vegetarian also, and had some of our best meals at this hotel). The only issue is that the rooms are open and there is no air-con, so (if like us you are visiting in the hot season) you will struggle to sleep at night as it is so hot and humid and you will get a lot of bugs in your room. It’s still a fantastic experience but for us we couldn’t have stayed more than two nights as we weren’t getting a good night’s sleep. The staff and activities you can do are also fantastic and we would highly recommend a stay in this hotel if you are visiting the National Park.

Authenticity & Character

Location

Being in the jungle and amongst nature

Staff

Cleanliness & Comfort

It is a good thing that they don’t have air-con, as this hotel is very eco-friendly, however it is very hot and humid in your room and this is uncomfortable but worth putting up with for a few nights for a fantastic stay amongst nature :)

Bandara Villa Phuket

Phuket

A beautiful and luxurious hotel with an excellent location and very friendly and helpful staff. The rooms are superb, the private pool is such a lovely and luxurious touch. The food at the restaurant is very nice also- we just wish they had more vegetarian options!

Authenticity & Character

Location

Right on the beach with sea views :)

Staff

Cleanliness & Comfort

Activity Review

John Gray's Sea Canoe - Hong by Starlight

Phuket

Cannot be more positive about this trip! From start to finish it was well organised and thoroughly enjoyable. The staff on the boat were so friendly and just made so much effort to ensure that we had a great time. Our canoe guide Adam was wonderful! The food was delicious, and there were always snacks and water available throughout the day, as well as the planned meals. Vegetarians were catered for so well- in fact, this is probably the best trip I have ever been on where we felt catered for properly and not just an after thought with one food option on the buffet. The activities were also great, and even though it was a long day, we always felt that we were having fun. Highly recommend this trip to anybody visiting the area!

Quality of Experience

Food

Vegetarians were really well catered for!

Guides, Drivers and Staff

Transport

Tina was awesome at answering questions and with very responses! Great customer service. All of our drivers were on time and friendly. Our excursions were great! Thailand is such a beautiful country with wonderful people. We especially loved the Tree House Villa and The Shores at Katathani. Amazing properties. The Tree House stands out because of the amazing service and amenities. We plan to return to this property in the future. The only snafu I’m is that we were placed on the 2nd floor at the Panvaree The Greener Floating Bungalows . We had been specific about wanting a one-the-water room. This was disappointing since staying in a floating bungalow was something we were really looking forward to experiencing. Be very specific when working and ask for confirmation that you have the room that you expect to have. Tina suggested to Age Resturant as our last meal in Thailand before going to the airport and it was wonderful! Lovely view and great food. Our trip was the perfect blend of sight seeing and relaxation. We plan to return to this wonderful country sometime in the future.