Veronica Medina

A wonderful family trip of a lifetime! Veronica was incredibly knowledgeable and customized our trip perfectly for our family of 7: four boys ages 17-27 and a girlfriend. We didn’t need her help while there because everything was great, but she was completely available if needed. Highlights included horseback riding, zip-lining, the waterfall hike, a cooking class, a night hike, and a catamaran cruise. The people were lovely, and the guides always on time and so kind and helpful, including the one who was waiting for us in the middle of the night with a smile and cooler of drinks after an 8-hr flight delay. I would definitely use KimKim for future trips and Veronica if I return to Costa Rica.

Costa Rica was amazing, the trip that KimKim (Veronica) planned for us was on point. They listen to my requirements and provided the perfect itinerary. All excursion and guides were excellent and our most memorable sites were, 3 volcanos(La Poas, Arenal and Rincon de la Vieja; 7 waterfalls (loved the La Paz Waterfall Gardens and Oropendola - were we were able to swim next to the falls). The view of all the fauna and flowers that Costa Rica has, make you think that you are in paradise. All 3 hotels had great service and supported us in every need( Country Inn & Suites by Radison San Jose; Arenal Spring Resort & Spa(spa services were amazing); and Hotel Hacienda Guachepelin(great location within the Rincon de la Vieja Park). We loved our hot springs within the Hacienda Orosi. We made changes within our trip to add excursions and Veronica worked out the details for us, we loved her.

We were skeptical at first, but We absolutely loved our experience using kimkim. I couldn't ask for a better specialist than Veronica to plan our Costa Rica adventure. She understood exactly what we were looking for, planned the ideal trip, and made herself available for phone calls and messages at all times.

We traveled with our 3-Year-Old. She loved the trip and especially the nature hikes and spotting wildlife and birds. The food was incredible. Nothing fancy but everything is so fresh, and a lot of attention is paid to preparation regardless of where you eat from Soda’s to the 4-star hotels. My wife is a vegetarian and she had plenty of options to choose from.

All our pickups were timely and all we had to do was show up and enjoy ourselves. Transportation between our destinations of La Fortuna, Monteverde, and Manuel Antonio were seamless.

I highly recommend Kim Kim; it made my life and trip so much easier!

Hotel Reviews

Hotel San Bada Resort & Spa

Manuel Antonio

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cala Lodge

Monteverde

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Los Lagos Spa & Resort

Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Manuel Antonio National Park Guided Nature Hike

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Monteverde Cloud Forest Reserve Guided Hike

Monteverde

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee, Chocolate and Sugar Cane Experience

Monteverde

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Hanging Bridges & La Fortuna Waterfall Guided Hikes

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arenal Volcano Hiking Tour & Paradise Hot Springs

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sloth Tour (Sloth Territory)

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Everything about this trip was smooth and perfect!
The planning was easy with Veronica. She asked great questions, provided needed information, recommendations and assurances , and then organized a wonderful trip for us. The accommodations were amazing and all the tours, operators and guides were excellent! We had private tours with guides on many days.
Highlight:
Staying at the Tabocan Resort (a beautiful hotel with amazing hot springs) and the view (once the clouds cleared on our final day) of the volcano

Hotel Reviews

Park Inn San Jose by Radisson

San José

This hotel was just fine for an overnight stay. The location is good for walk around the area and finding a lovely restaurant for dinner on the other side of the park (across the street from the hotel).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Gaia Hotel & Reserve—Adults Only

Manuel Antonio

We loved our 3 night stay at this hotel. The accommodations were beautiful and staff was very helpful, friendly, accommodating. The owner is very kind and friendly greets every guest warmly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tabacón Thermal Resort & Spa

Fortuna

This was the most beautiful hotel we've ever stayed at. We LOVED the hot springs and enjoyed the entire atmosphere of the hotel. The friendliness, helpfulness and service was exceptional. Food was very good. Room very comfortable. Shuttle service to the hot springs runs every few minutes and makes everything very accessible. We stayed for 4 nights and very glad we did! Because of the clouds, the volcano was only visible on our last morning, but what an amazing view we had!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Proyecto Asis Wildlife Rehabilitation Center - Volunteer Experience

Arenal/La Fortuna

Spending the morning at the Wildlife Rehabilitation Center was one of our trip highlights. We had a small group tour with 2 other families and our guide was fabulous! He provided an educational and engaging overview of the center. The volunteer experience was fun...we weighed, measured and chopped up fruits for the wildlife and then put the meals in home-made kongs, then delivered to the animals.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mangrove Boat Tour

Manuel Antonio

This was an enjoyable, calm activity for our last day in Costa Rica.

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Guided Nature Hike

Costa Rica

Another highlight of our week! The park was crowded, but we were able to enjoy an amazing morning. We were on a small group tour with 11 people in our group. Our guide was very kind, interesting, professional and considerate of everyone's interests. We were able to see things with the guide that we never would have seen on our own. The beach was gorgeous!

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee & Chocolate Farm Experience

Arenal/La Fortuna

This was a very interesting, fun and tasty tour! Very good tourguide at Don Juan Company.

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Volcano Guided Walking Tour

Arenal/La Fortuna

This great hike to the volcano was beautiful and moderately challenging. We loved the fabulous views. Our guide was excellent and provided much information as we hiked. Relaxing afterward with a pineapple snack and watching the wildlife was memorable!

Quality of Experience

Guides, Drivers and Staff

Transport

La Fortuna Waterfall Guided Hiking Tour

Arenal/La Fortuna

We had a private tour with a guide to this beautiful location.

Quality of Experience

Guides, Drivers and Staff

Transport

Shuttle Transfer with Rafting on the Sarapiqui River En Route

Costa Rica

Our driver picked us up on time and we drove in comfort to the Sarapiqui River. The driver provided us with good background information as we drove to our destination. The rafting adventure was awesome! We did class 2-3 rapids in a raft with only us and our guide. A photographer paddled in a kayak near us and took photos. It was beautiful, fun and very exciting! The break for fresh fruit and the meal afterward were very nice.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had an amazing trip! Costa Rica is a beautiful place with so much to see and do! From the places to visit, excursions and accommodations, all of Veronica's suggestions were great, and the entire trip ran like clockwork. It was wonderful to know everything was planned and taken care of, and just be able to enjoy the experience. The tour companies - Green World Adventures, Desafio Adventure Company, Monteverde Experts and Iguana Tours - and every guide - John, Gabriel, Kathy, Andrey, Tony, Diogenes and Allen - were fantastic, very knowledgeable and friendly. We would absolutely plan our next trip with KimKim!

We visited Costa Rica from Jan 4-18. We started in Tortuguero and finished in Manuel Antonio. We spent 2 nights in 5 different locations and 3 nights in Tamarindo. For the most part that was a perfect amount of time. However I do wish we had 3 nights in Manuel Antonio and a better hotel location in Arenal. The Kim Kim team was always easy to contact. The tour guides they work with are very good especially Marco in Tortuguero and Charlie in Arenal. We appreciated the good food we ate for breakfast and the kind workers at the lodges. All were very helpful. Don’t hesitate working with Kim Kim.
We did buy trip insurance since the payment amount due was several month before departure.

Pura Vida!
I recently had the pleasure of working with Veronica at Kim Kim Travel Agency to plan my 6 day family vacation to Costa Rica. Planning a vacation is never easy, but Kim Kim made the process incredibly easy for me. We communicated a lot via the website allowing me to get my questions answered easily.
During our five days, we had nothing to worry about. Transportation and activities were all taken care of. In Arenal we did the hot pools and took a beautiful hike around the volcano. We also took incredible photos of the stunning waterfall and got to swim around it . The hanging bridges were also amazing!
We moved on to Manuel Antonio where we went on a private catamaran, snorkeled and swam in the ocean. We went deep sea fishing and also explored the National Park. We saw monkeys, sloths, snakes and many other things native to Costa Rica. The beach and the sunset view was amazing!
I highly recommend Kim Kim, it made my life and trip so much easier!

Hotel Reviews

Hotel San Bada Resort & Spa

Manuel Antonio

The staff was amazing!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Los Lagos Spa & Resort

Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Beds were great!

Activity Reviews

Manuel Antonio National Park Guided Nature Hike

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Catamaran Cruise & Snorkeling/Lunch included

Manuel Antonio

Quality of Experience

Guides, Drivers and Staff

Transport

Hanging Bridges, La Fortuna Waterfall & Arenal Volcano Hike

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was fantastic and memorable! All of the logistics (with the exception of a few minor mishaps) were well planned and we were able to do all of our activities. Veronica was very attentive and helpful and met our every request. All accommodations (except Pueblo Dorado Surf Hotel which was ok) were fantastic and activities were amazing! The guides who led us in rafting canyoning hiking and zip lining were outstanding and experts who made us feel safe and comfortable. We loved Arenal Paraiso and El Establo and found both accommodations to be excellent. Pueblo Dorado was ok-not quite as nice and had some issues with ants in our room. However all people were very kind and helpful and respectful.
Veronica and team were available 24 hours a day for questions and answers and to provide help. I was nervous using a company to plan the trip and we were very happy with the outcome. Everyone was professional and kind and helpful. Our overall trip was unbelievable and we would recommend Kim Kim band use them again! Pura vida!!

Hotel Reviews

Pueblo Dorado Surf Hotel

Camino Principal, Tamarindo

Good location though a bit of a walk to main strip. People extremely helpful and friendly. Cleanliness good bit ants and lizards in room likely due to heat and older rooms with not updated windows. Great breakfast with Eat at Joes!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Country Inn & Suites by Radisson, San Jose Aeropuerto

San José

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arenal Paraiso Resort & Spa

La Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Establo Mountain Hotel

Monteverde

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Surf Lessons at Tamarindo Beach

Tamarindo

Quality of Experience

Guides, Drivers and Staff

Transport

Dry Forest Canopy Tour

Tamarindo

Canceled this tour due to duplication from prior tour

Sky Tram, and Sky Trek Zip Line

Monteverde

Quality of Experience

Guides, Drivers and Staff

Not very personable and just seemed in a rush to get us done due to shift change. Least engaging group of guides on trip.

Transport

Coffee & Chocolate Tour

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional Cooking Class with Dinner

Arenal/La Fortuna

Quality of Experience

Change menu away from items already eaten during trip like rice and beans - bring newer items and more diversity. Allow more hands on cooking and provide recipes and more time. Very short class and seemed rushed

Food

See above

Guides, Drivers and Staff

Transport

Canyoning in the Lost Canyon

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arenal Volcano Hike & Paradise Hot Springs & Meal

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Whitewater Rafting on the Pacuare River

Costa Rica

Quality of Experience

Food

Guides, Drivers and Staff

Carlos was fantastic and very experienced! Kept us safe and was funny too!

Transport

When we chose Costa Rica as our honeymoon destination, we didn’t know that we would have the trip of a lifetime! From the first day to the last, Green World Adventures planned a fantastic trip for us! From a private rafting and bird watching tour to meeting people from different countries joining us on coffee and chocolate tour—each day unfolded into something special.

Every hotel we stayed at was a great experience, and they all were generous in surprising us with honeymoon champagne and chocolates. We want to visit again soon!

Hotel Reviews

Country Inn & Suites by Radisson, San Jose Aeropuerto

San José

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Volcano Lodge, Hotel & Thermal Experience

San Carlos, Alajuela

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Establo Mountain Hotel

Monteverde

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parador Resort and Spa

Manuel Antonio

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Ocean Kayaking & Snorkeling in Manuel Antonio

Manuel Antonio

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Monteverde Cloud Forest Reserve Guided Hike

Monteverde

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee & Chocolate Tour

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sloth & Bird Hike

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Night Walk Tour (Arenal Natura)

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Volcano Hike & Tabacon Hot Springs & Meal

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer San José to Arenal with Safari Float in Sarapiqui River.

San José

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Veronica and her agency provided great service overall. Easy to work with, very responsive, considered our needs and desires and stayed within our budget. The ability to contact her “on the fly” was very reassuring and we utilized it more than once. This was our first experience using kimkim and this agency but definitely won’t be the last!

We had the best time!! Veronica was amazing planning and replanning due to the hurricane…
She did everything so perfect!! Every guide we had was wonderful as well!! They all made us feel so welcome and they were so helpful! The hotels were breath taking too. We had such a great experience and can’t wait to go back!
Pura Vida! 😊

Hotel Review

Si Como No Resort & Wildlife Refuge

Manuel Antonio

This hotel was absolutely amazing! The view from our private balcony was breathtaking!!! The room was so beautiful and spacious. The grounds were so tropical and very well kept. All the workers were truly so welcoming and made sure we were having a great time!

Authenticity & Character

The room and grounds were stunning!!

Location

The view of the ocean

Staff

So happy, sweet, and welcoming

Cleanliness & Comfort

The room and grounds were spotless

Activity Reviews

Whitewater Rafting on the Pacuare River

Costa Rica

Wow, we were very impressed how organized they were with everything! They basically thought of it all! What a fun adventure we had! Our rafter guide on our boat was so knowledgeable of rafting, very helpful with my younger kids, and great personality!

Quality of Experience

Food

Wow, the women cooked us such a wonderful meal.

Guides, Drivers and Staff

Transport

Everything was timed so perfectly

Chocolate Farm Visit & Workshop

Arenal/La Fortuna

Our tour guide was so wonderful!! He was extremely knowledgeable, friendly, and great with kids! We had a wonderful time with him educating us on chocolate!

Quality of Experience

Everything from start to finish

Guides, Drivers and Staff

Everyone was extremely friendly

Transport

They made it easy for us

Arenal Volcano Guided Walking Tour

Arenal/La Fortuna

It was raining but that didn’t stop us from having a great time!! Our guide was so nice and so informative about the volcano. He looked out for our safety and was very helpful and had a great personality!

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Guided Nature Hike

Costa Rica

We had our own private guide nicknamed “Rooster” He was the best!!! Brought an amazing camera with him to help us see all the wonderful animals, and he was so knowledgeable!!!! He helped us get beautiful pictures and made sure we had a great time!

Quality of Experience

Guides, Drivers and Staff

Transport

Catamaran Cruise & Snorkeling/Lunch included

Manuel Antonio

So much fun!!!! The staff on the boat (who is a family) we’re so fun!!! The food for lunch was amazing!!!

Quality of Experience

Fun and beautiful views, funny staff

Guides, Drivers and Staff

So helpful and welcoming

Transport

My husband and I had the most impeccably organized 13-day honeymoon planned by Veronica. She made sure we were able to do everything we wanted and everything was planned with love and top notch detail. Everything from transportation, local recommendations, and tours with knowledgeable and courteous organizations, made this trip truly unforgettable. We’ll never forget our memories of hiking through the Cloud Forest and rappelling down waterfalls near Arenal Volcano. Thank you Veronica and GWA for making our honeymoon the trip of a lifetime and showing us the true Costa Rican experience. Pura Vida!

We had the BEST time visiting Costa Rica thanks to KimKim.com! I highly recommend this country and the experience it has to offer. Not only is the country lush and beautiful, the people are so hospitable and genuinely seem to appreciate your visit. In fact the local tour company that KimKim.com arranged greeted us with a note thanking us to contributing to the social-economic involvement of their local communities and said that we were all making our world a better place. You truly notice the local sense of community they share. And the people of Costa Rica make good/right decisions that avoid the kind of exploitation you see in much of the world. (For example, if a baby sloth falls from its momma, you won’t find tourists holding it, passing it around and taking photos for money. Instead, one wildlife specialist is assigned to raise the baby. This person is the only one allowed to interact with it and it will eventually be reintegrated into the forest ecosystem.) There are so many thrilling things to do in this country. In the short amount of time we were there, KimKim.com arranged for us to go white water rafting (Balsa River), zip lining (Sky Adventures Zip Lines), embark on a catamaran tour with snorkeling, take a guided hike to La Fortuna Waterfall (excellent guide, wish I could remember his name), and take another guided hike/tour through Manual Antonio National Park spotting animals, reptiles, and insects along the way (special thanks to our amazing guide Andrey Obando). My daughter wanted me to add that the local food was yummy - healthy and flavorful. We used KimKim.com to book our trip and they orchestrated everything through the local Costa Rica tour company Greenworld Adventures. KimKim.com assigned a local planner (Veronica - who was excellent!) and they were in touch with us through Whatsapp during the trip. We had every activity and transfer planned and did not have to worry about a single thing. It was like having a vacation concierge. Specifically the hotels we stayed in included the Grand de Oro Hotel in San Jose (first night only when we arrived late), Tabacon Thermal Resort & Spa in Arenal/La Fortuna for three nights, and Los Altos Resort Private Reserve and Beach in Manuel Antonio for three nights. It was a vacation of a lifetime exceeding our expectations with so amazing memories. I cannot recommend KimKim.com enough.

Hotel Reviews

Grano de Oro Hotel

San José

Very quirky and interesting hotel. We only stayed one night and used them because we arrived late in San Jose and were transferring early the next morning. I only wish we could have stayed longer to enjoy it more.

Authenticity & Character

One of the more original hotels I've ever seen. Very unique.

Location

Staff

Cleanliness & Comfort

Los Altos Resort

Manuel Antonio

Great location. Lovely pool area. The rooms were enormous! It was like having our own apartment. I think our room may have even had more square footage than our own house.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tabacón Thermal Resort & Spa

Fortuna

Simply beautiful. This is an elegant hotel. The hot spring fed pools were amazing. The restaurants were delicious. The views and location could not be beat.

Authenticity & Character

Very simple and zen like. Lovely taste.

Location

View of the volcano!

Staff

So polite and helpful.

Cleanliness & Comfort

Perfection.

Activity Reviews

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

So much nature. Animals, reptiles, insects... I thought this was just a hike but it was more like living a real life national geographic expedition. My 10 year old daughter had her mind blown and literally came home and made her own documentary about how amazing this tour was. Special thanks to Andrey Obando who I think is the best guide there is. He made a special effort to connect to our daughter and she was just thrilled (as were we) with the whole experience. You also end up at one of the most beautiful beaches around.

Quality of Experience

Guides, Drivers and Staff

Andrey Obando was our favorite guide of our entire trip (which is saying a lot because they were all great).

Transport

Catamaran Cruise & Snorkeling/Lunch included

Manuel Antonio

It was POURING down rain when we woke up for this tour, but we pressed on and so glad we did. The lead crew member ensured us we'd have a great time and the conditions were safe and he was not wrong! They made a big effort to make sure we also saw humpback whales.

Quality of Experience

Guides, Drivers and Staff

You could tell the crew member on the ship in charge of taking care of the guest was making a huge effort to ensure everyone had a great time.

Transport

Sky Adventures Zip Lines

Arenal/La Fortuna

Far more than I expected! I thought zip lining in Costa Rica would be cliche (because everyone does it) but it was well worth it. Very high and long lines. Totally thrilling. We'd never done anything like it. I'm mildly scared of heights so had to conquer my fear a little, but doing so was invigorating.

Quality of Experience

Guides, Drivers and Staff

Transport

La Fortuna Waterfall Guided Hiking Tour

Arenal/La Fortuna

This was maybe the highlight of our trip. It just so happened we had a massive rain storm during our hike which made the water fall all the more thrilling. We got to see a second water fall form. Our guide said he'd never been there at that exact moment and you could tell just how excited he was too!!

Quality of Experience

Guides, Drivers and Staff

I wish I could remember our particular guide's name because he was a gem.

Transport

Transfer San José to Arenal with Rafting on the Balsa River en Route (Class II & III)

Costa Rica

The guides were amazing! We had a thrilling time. We did this river with our 10 year old daughter who'd never been before. They took us to an appropriate stretch of river for her age. The rapids were thrilling but age appropriate for her. This was an amazing way to travel from one destination to another.

Quality of Experience

So glad we did it!

Food

Very authentic local Costa Rica cuisine and delicious!

Guides, Drivers and Staff

The people make it! All our guides from the shuttle driver to the river guides were wonderful.

Transport