Profile photo for Brittany McNamara
2267 messages
active 7 days ago

Brittany McNamara

I love how travel affords us the opportunity to encounter and discover wildlife, unique cultures, uncommon destinations, and the overall joys of traveling and having new experiences. I also believe that through travel, we can have a positive impact on the planet and local communities simply by incorporating sustainable practices and utilizing travel providers who make an effort to give back.

How did you get involved in travel?

"I'm an explorer at heart. I've always been curious and crave to understand everything and anything. Naturally, those qualities drew me to travel, where I could connect with other cultures, have insider access through relationships and activities, and experience as much as possible that the world has to offer.

As cliché as it sounds, those experiences have shaped my lifestyle, personality, and my perception and understanding of the world. So my goal is to provide others with the opportunity to explore and discover the world and, potentially, themselves. "

Please share a unique travel experience you will never forget.

"Patagonia was at the top of my bucket list for many years, so it was truly a dream come true for me to explore this untamed, wild, and remote land for a month in late 2018. The entire trip was incredible - from seeing southern right whales and their newborn calves breaching, to jumping into glacial lakes, and sipping yerba maté with gauchos after horseback riding.

But one experience that particularly stands out was when we were hiking in El Chaltén to Laguna Torre (Torre lake). About three miles into our nearly 12-mile hike, it started snowing. It was really coming down and covering the ground enough that we could barely make out the trail. We decided to wait a few minutes to see if it was just a squall that would quickly blow through, but it just kept snowing.

We went back and forth over and over again about what we should do, turning back twice. Finally, we decided to risk it and continue on our hike.

Thankfully the snow eventually let up, and once we reached the lake, we were afforded the most incredible views of the jagged peaks of Cerro Torre and the surrounding mountains, as well as the glacial lake filled with floating icebergs. We could even hear the crack and rumble of the glacier calving in the distance. To make it even better, we had the entire place to ourselves. If we had turned around, we never would've had such a special moment!"

Traditional Costa Rican pottery
Explore Culture & Nature in Costa Rica - 6 Days

From visiting an indigenous village to riding horses in a national park to snorkeling with tropical fish, this six-day itinerary around Costa Rica offers a mix of cultural and outdoor activities. Start at Rincón de la Vieja National Park, where you'll soak in natural hot springs, then move on to the Gulf of Papagayo for a sunset sail, a jungle cruise, and a visit to an indigenous village. End your trip with a snorkeling adventure offshore the Catalina Islands.

Whitewater rafting on the Rio Pacuare
Active Adventure on Costa Rica's Rivers & Caribbean Coast - 6 Days

Whitewater rafting, hiking, cycling, and kayaking await on this action-packed six-day adventure around Costa Rica. The start of the trip features a two-day rafting excursion down the Río Pacuare on Class III-IV whitewater. You'll explore Puerto Viejo de Talamanca on a bicycle, then see Cahuita National Park on a guided hike. Kayak around the lush jungle waterways around Punta Uva before the journey ends.

Swim in thermal waters at an eco lodge
Luxury Wildlife Adventure in the Osa Peninsula - 6 Days

Enjoy Costa Rica in style on this high-end six-day trip around the wildlife habitats of the Osa Peninsula and Arenal. After a day exploring the capital city of San José, you'll travel to Drake Bay for a colorful birdwatching tour and hiking in Corcovado National Park. Continue to La Fortuna—and check into a luxury hotel—where you'll soak in hot springs, spot nocturnal mammals on a private jungle tour, and get up close with animals at a wildlife rehabilitation center.

Biesanz Bay in Manuel Antonio National Park
Costa Rica's Natural Wonders - 10 Days

Explore the best of Costa Rica on this exciting 10-day adventure through the country's outdoor landscapes. Get to know the capital city of San José before heading off to Arenal for several days of volcano hikes and soaking in natural hot springs. You'll explore the cloud forest, learn about coffee production in Monteverde, and then continue to Manuel Antonio National Park for boating and snorkeling in aquamarine waters.

Snorkel near a coral reef in Costa Rica
Family Trip to Costa Rica's Volcanoes, Waterfalls & Coral Reefs - 11 Days

Featuring outdoor adventures and abundant opportunities to spot monkeys, sloths, and toucans in the wild, this family-friendly 11-day trip around Costa Rica is fun for all ages. Start by hiking to waterfalls and soaking in hot springs in Rincón de la Vieja National Park, then continue to the Gulf of Papagayo to snorkel around a coral reef and tour a coffee farm. Visit a scarlet macaw refuge before wrapping up the trip with a day of hiking and wildlife viewing in the Werner Sauter Biological Reserve.

A little boy feeds a cow on a Costa Rican farm tour
Family Adventure in Costa Rica: Volcanoes, Cloud Forests & the Ocean - 11 Days

See the best of Costa Rica on this family-oriented itinerary featuring a mix of outdoor adventures, wildlife viewing, and hands-on experiences. After a hike through a sloth habitat, kids can try whitewater rafting and learn how to milk a cow while visiting a local farm. Continue to the Monteverde Cloud Forest for jungle hikes, zip-lining, and horseback riding. The trip ends in Tamarindo with surf lessons, a snorkeling excursion, a lively cruise down a jungle river, and the chance to witness sea turtles nesting.

Recent trip reviews for Brittany

Cannot recommend enough!
Costa Rica | Aug 31 - Sep 9, 2022

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Kate R.
Portland, OR | Reviewed on Sep 16, 2022

I had such an amazing trip! Tortuguero was beautiful. Staying in the rainforest and seeing all kinds of wildlife was so great. I saw so many sloths I lost count! Watching the sea turtles lay eggs on the beach was life changing. I could’ve stayed there for my entire trip, but I am also so glad I visited Puerto Viejo and San Jose. All of the tour guides and drivers arranged for my trip were knowledgeable and friendly. As a female solo traveler I was nervous for my first experience going alone,... read more

I had such an amazing trip! Tortuguero was beautiful. Staying in the rainforest and seeing all kinds of wildlife was so great. I saw so many sloths I lost count! Watching the sea turtles lay eggs on the beach was life changing. I could’ve stayed there for my entire trip, but I am also so glad I visited Puerto Viejo and San Jose. All of the tour guides and drivers arranged for my trip were knowledgeable and friendly. As a female solo traveler I was nervous for my first experience going alone, but Brittany and Ryan- my kimkim specialists were so helpful in the planning and coordination. Everything was seamless!

Hotel Reviews
Autentico Hotel
San Jose

Nice and clean, staff were great. Location is good but not quite close enough to walk to downtown area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Evergreen Lodge
Tortuguero

Amazing place to stay, right in the middle of the rainforest. Staff was super friendly. Activities were amazing, and coordinated well. Food was good, however you are forced to eat at specific times and found myself wanting to eat when food was not being served. Also, since you are secluded and can only get to places by boat, you can’t just go find a place to buy snacks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Banana Azul
Limón, Puerto Viejo de Talamanca

Great hotel. Clean and comfortable rooms, friendly staff, and great food. Some rooms are right above the dining area so they don’t feel very private. The beach is beautiful and they offer food and drinks from the beach. Location for me was perfect but it is not close to the town of Puerto Viejo, you would need a taxi or tuktuk to get there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Balmoral
San José

Worked for what I needed but not worth the money. Location is great, right downtown. Not very clean or comfortable. Lots of people up making noise after the bars. Can hear everything from your room. Didn’t have the food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Tour: Kayak Adventure & Rainforest Hike in Punta Uva
Puerto Viejo de Talamanca

Highly recommend, especially as a private tour. My guide Rodrigo was great. Super knowledgeable and shared a perceptive of how traveling impacts small communities.

Quality of Experience
Guides, Drivers and Staff
Transport
San Jose Food Walking Tour
San José

Had an amazing tour guide, Luc. She was really knowledgeable about the city, the history of Costa Rica, and even took me by some amazing art when I mentioned I had a teen son at home who loved graffiti, so that I could take pictures to send to him. I learned so much more than just talking about food, it was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Boat Tour Through the Tortuguero Canals
Tortuguero

I was part of a small group for this tour and couldn’t have been happier. Our tour guide, Noel, was amazing. He was pointing out so many animals on this trip that I could barely keep track. The area is absolutely beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero Village Visit
Tortuguero

I loved the town. I would’ve liked to have been able to travel here by myself to grab food or drinks, but unfortunately since it is part of your hotel stay you can’t just make arrangements and have to go when they arrange it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara

Wildlife watching & adventures in Costa Rica
Costa Rica | Aug 27 - Sep 5, 2022

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Félix C.
Santa Clara, CA | Reviewed on Sep 07, 2022

Had a very good trip to Costa Rica. If you're interested in wildlife viewing above almost everything else, I would greatly recommend spending a lot of time in La Fortuna. I myself brought my 600mm telephoto lens and had a blast with the very colorful wildlife of the area!

I'm terrible with names–but the bird watching and night walk I had on the same day with the same guide from EcoTerra Costa Rica were stellar. For sloths, having a guide is a must–these things are almost invisible to the... read more

Had a very good trip to Costa Rica. If you're interested in wildlife viewing above almost everything else, I would greatly recommend spending a lot of time in La Fortuna. I myself brought my 600mm telephoto lens and had a blast with the very colorful wildlife of the area!

I'm terrible with names–but the bird watching and night walk I had on the same day with the same guide from EcoTerra Costa Rica were stellar. For sloths, having a guide is a must–these things are almost invisible to the untrained eye.

The Danaus Eco-Center in La Fortuna was one of my favorite places to go to. I could barely say a word of Spanish, but the person attending the butterflies was excited to show them to me anyway. The area is very well maintained and I probably spent upwards of 4 hours on the tiny trail! (I was going _very_ slowly, almost obsessively slowly, so YMMV if that's not your thing.)

For wildlife viewing, I found that the Los Lagos resort was an excellent place to stay at. The resort property is huge and there's trails and nature areas that you can walk to freely with quite decent animals to spot.

If I had to do this trip again, I would spend less time in Tamarindo and more time surfing there. The surf lesson with Kurt from Iguana Surf, my first, was very successful and I'd love to do it again!

Hotel Reviews
Hotel Presidente San Jose City Center
San José

Stayed only one night. Hotel was perfectly decent, except that the drawers in my room would spontaneously open? A mere curiosity more than an annoyance.

Authenticity & Character
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
Fortuna

Not incredibly expensive and very fun to stay at. Cool little wildlife installations around the main resort. Big plot of land that has a lot of exploration opportunities. Food at the resort restaurant is priced similarly to US restaurants, while food in La Fortuna proper is distinctly cheaper. If you go without a car, the resort restaurant ends up being cheaper because of transportation costs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Don't leave doors open at night or a ton of bugs will get into your room.
Hotel Mahayana
Tamarindo
Authenticity & Character
Location
Tamarindo is fairly small, the Mahayana is a 10ish minute walk to the beach. Some hotels, including many of the more expensive ones, are more remote.
Staff
The two hotel tenders were extremely personable and eager to ensure that we had a good stay.
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

The guide was fun and the river was refreshing. We got wet!

Quality of Experience
Guides, Drivers and Staff
Transport
Roads are rough at the moment.
Palo Verde National Park Boat Tour & Artisanal Village
Costa Rica

We saw several cool animals, but in the end we missed several 'poster animals' (although I might have had my hopes a little too high). The second part with the artisanal village was a lot more interesting than I expected.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Given that this is a wildlife tour, it was fun that the bus was willing to stop on the route to point to various Costa Rican animals.
Sloth & Bird Hike
Arenal/La Fortuna

We were able to spot 5 or 6 sloths during our walk. I wouldn't have seen a single one on my own without a guide as these animals camouflage very well, so make sure that you go with one. The wooden area houses some number of toucans, although in terms of sheer diversity, the best spot is at the feeders at the start of the hike. Tons of various tanagers and honeycreepers and great Kiskadees and other birds.

Quality of Experience
Guides, Drivers and Staff
Transport
Birdwatching in Arenal Mundo Aventura Park
Arenal/La Fortuna

Beautiful birds! My guide was knowledgeable with bird identification. The area, Mundo Aventura Park, was a good location for birds, especially as the tour is allowed to begin before the park normally opens for visitors.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara

Ryan and Brittany were great, always in commu...
Costa Rica | Aug 20 - Aug 28, 2022

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Stacey O.
Scottsdale, AZ | Reviewed on Sep 05, 2022

Ryan and Brittany were great, always in communication during both planning of trip, as it reached closer to dates of departure to Costa Rica and when I reached out during my visit to Costa Rica. We had a mix of beach, rainforests and volcanoes - I wouldn't of changed it a bit. I highly recommend KimKim, they are a A+ in my book. Thanks KimKim. read more

Ryan and Brittany were great, always in communication during both planning of trip, as it reached closer to dates of departure to Costa Rica and when I reached out during my visit to Costa Rica. We had a mix of beach, rainforests and volcanoes - I wouldn't of changed it a bit. I highly recommend KimKim, they are a A+ in my book. Thanks KimKim.

Hotel Reviews
Hampton Inn & Suites San Jose Airport
Alajuela
Hotel Arenal Country Inn
Fortuna

Not my favorite, very dated and rustic. Rooms were tiny.

Hotel & Spa Poco a Poco
Monteverde Costa Rica
Authenticity & Character
Location
Cleanliness & Comfort
Karahe Beach Hotel
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Hanging Bridges Guided Walk & EcoTermales Hot Springs & Meal
Arenal/La Fortuna
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio
Local specialist: Brittany McNamara

Highly recommend using KimKim!
Costa Rica | Aug 4 - Aug 18, 2022

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Sarah M.
Qatar | Reviewed on Aug 29, 2022

Right from the start KimKim were just so amazing, Brittany really took the time to go back and forth and help us design our perfect holiday. She helped us with activities and with budgets, it made the process fun and easy. Once we were on holiday, we had delays and cancellations with our flights, KimKim were great here as well. Ryan called us on the phone and helped organise new transfers at our destination and kept in touch the whole time to help us out. It really went above and beyond. The... read more

Right from the start KimKim were just so amazing, Brittany really took the time to go back and forth and help us design our perfect holiday. She helped us with activities and with budgets, it made the process fun and easy. Once we were on holiday, we had delays and cancellations with our flights, KimKim were great here as well. Ryan called us on the phone and helped organise new transfers at our destination and kept in touch the whole time to help us out. It really went above and beyond. The level of care and consideration was beyond expectations and we will definitely be using KimKim again as we had such a fantastic time. We had some fantastic guides and met some great local people as a result of our activities and accommodations. La Baula Lodge was outstanding in its service, I would definitely recommend anyone stay there in Tortuguero. Charlie and Andrea felt like friends after our stay there. Shana Hotel in Manuel Antonio was brilliant as well, and the amount of sloths we saw at the national park was mindblowing. We loved every second of the trip and wish we had stayed another week. Thank you so much to the KimKim team for all your help!

Hotel Reviews
Lavas Tacotal
Fortuna, San Carlos

The grounds of the hotel are just gorgeous. The staff are really friendly and breakfast was good. We had a gorgeous room with a volcano view, very comfortable bed and a jacuzzi bath.

Authenticity & Character
Location
Great views of volcano, there's a shop and restaurant nearby. Uber works well to get around here.
Staff
Cleanliness & Comfort
Suites & Villas Calathea
Monteverde

The rooms had a musty smell, a lot of humidity and that affected our stay quite a bit. The staff were really nice but management present a long list of rules that are a bit over the top. I'd probably recommend finding a different hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shana By the Beach Resort
Manuel Antonio

Fantastic hotel, great facilities and lovely atmosphere. I'd recommend an ocean view room. It was spectacular watching the sun go down from our balcony. There's a private beach that's great to spend the day on (just take cash). I'd really recommend staying here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Baula Lodge
Tortuguero

The staff here are so lovely! The food served is amazing and the location is beautiful. This was such a great place to stay and I couldn't recommend it highly enough!

Authenticity & Character
Charming and authentic
Location
Sitting by the water on rocking chairs was so peaceful.
Staff
Charlie and Andrea became like friends, such wonderful people.
Cleanliness & Comfort
Always clean, but you do get what you pay for and it is not luxury, but it is comfortable!
Activity Reviews
Guided Night Hike
Tortuguero

Mau was a great guide. This was fun, informative and entertaining.

Quality of Experience
Guides, Drivers and Staff
Transport
Canoeing the Tortuguero Canals
Tortuguero

Fantastic experience, we saw so much wildlife and our guide Mau was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & Tabacon Hot Springs & Meal
Arenal/La Fortuna

The hike itself was a bit disappointing. The views were spectacular but our guide didn't show us any wildlife and we were hoping for more of that, he did not know a lot about the volcano itself which was interesting. The hot springs are amazing! They were a highlight of the trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Adventures: Tram, Zip Lines & Hanging Bridges
Monteverde

Fantastic! I was a bit scared but the staff know what they're doing and it was an experience of a lifetime!

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Guided Hike
Monteverde

This was speculator. So beautiful and the guide was lovely!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

The park is so beautiful and there are so many sloths!! The beaches are stunning! Our guide Danny was great, such a lovely man.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara

Really amazing experience
Costa Rica | Jul 18 - Jul 28, 2022

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Melissa D.
Flagstaff, AZ | Reviewed on Aug 17, 2022

We had an incredible time traveling with our children to Costa Rica. The accommodations were incredible places we wouldn’t have been able to find in our own and the transport was so seamless. We are so thankful for our amazing time. read more

We had an incredible time traveling with our children to Costa Rica. The accommodations were incredible places we wouldn’t have been able to find in our own and the transport was so seamless. We are so thankful for our amazing time.

Hotel Review
Tree House Lodge
Puerto Viejo de Talamanca

Absolutely incredible!! Would go back in a heartbeat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Brittany McNamara

Wow! Great travel solution for busy people!
Costa Rica | Jul 19 - Jul 27, 2022

Christine
Christine C.
Berkeley, CA | Reviewed on Jul 28, 2022

Wow! Back when we were younger, we used to put everything together ourselves when we traveled but this time we were traveling with another family and did not want to drive ourselves around. We also didn't have time to do all the research that we used to have before kids. Brittany and KimKim made this trip possible.

Brittany and her team was fantastic and patient when it came to answering our questions. The website interface was pretty good and intuitive, though there was a bug where... read more

Wow! Back when we were younger, we used to put everything together ourselves when we traveled but this time we were traveling with another family and did not want to drive ourselves around. We also didn't have time to do all the research that we used to have before kids. Brittany and KimKim made this trip possible.

Brittany and her team was fantastic and patient when it came to answering our questions. The website interface was pretty good and intuitive, though there was a bug where the changes I made to the schedule wouldn't "stick." Brittany found a workaround quickly. When we made scheduling choices that wouldn't work given the rain season, we got good advice for making better choices.

Because I had never used KimKim before, I did a bit of homework to check the KimKim prices vs. the prices offered by the tours on their own websites. In some cases, the tours were less expensive through KimKim, some the same price, and some about $10 more, but absolutely worth it to not have to do the coordinating ourselves. All in all, it would have cost us about the same to do it ourselves but it would have taken us a lot more time to do it ourselves.

KimKim offered many price points for accommodations except for the last location, since it was the most expensive area and not a fault of KimKim. Since we paid so little for accommodation earlier, we were able to splurge for this last location. Even with the lowest-priced accommodation, the splurge was luxurious and worth every penny. We never, ever would have booked a resort in the past but this was really great for families.

Every tour operator, driver, and guide that KimKim worked with were helpful, punctual, flexible, knowledgeable, and phenomenal. There was only one tour guide we didn't think was exceptional and that was the only tour guide that KimKim wasn't responsible for booking. I am looking forward to working with them again!

Hotel Reviews
Parador Resort and Spa
Manuel Antonio

We don't usually spring for resorts but it was the most reasonably priced option that we saw. I'm glad we did it! The rooms were immaculate and top-notch. Reception and guest services was super helpful for a huge variety of questions. Breakfast was great. Pool is great. Staff are great. Kids loved the pool table. It was generally very kid friendly. We saw a sloth on our first day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kokoro Mineral Hot Springs
La Fortuna

I was glad to be isolated from the busy town. The trees and view of the volcano are magnificent. Even on our first day, we saw so many different birds and wildlife! The pool and the springs were a hit with the kids. The delicious food in the restaurant was very reasonably priced and my kid won't stop talking about their fish fingers. The staff is super helpful and flexible, and was always helpful with tours and accommodations. They even made to-go breakfasts for us in the mornings we'd leave too early for the included breakfasts! I appreciated the opportunity to have laundry done for about $8. The rooms were spacious and simple, but we didn't need more than that. It was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arco Iris Lodge
Santa Elena

We saw lots of critters here! Monkeys, agouti, and the resident dogs and cat are a hoot. Great location right in town and close to restaurants (we liked Legado Monteverde, esp. the seafood plancha with Peruvian sauce). Breakfast buffet was delicious and varied. The rooms were clean and thoughtfully laid-out. Our suite was perfect for a family. Lots of hanging hammock chairs for the kids to mess around outside. Staff was helpful, especially Laura. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Venado Cave Spelunking & Exploring
Arenal/La Fortuna

We've been on lava tube tours and other limestone cave tours in the US but this one blew them all away! Part of this was the structure of the tour and the cave setting (no guided trails) but a huge part of this was our guide. Marcus knew so, so much about everything. Seriously, I don't know if he has an advanced biology or botany degree or what. We mentioned not having seen a sloth yet (we were only 2 days into our trip) and not 3 minutes after we mentioned this, he located a sloth in the trees on the way there! He stopped the van, got us all out to look with his monocular telescope, let us ask questions and take photos, loaded us back into the van, and then found another one! That was even before we got to the cave. Marcus was great with our varying ranges of ages, fitness, and confidence going into this amazing adventure. We learned so much about the critters and the geology. He was encouraging and friendly, patient and passionate. We did this early in the trip and we knew right afterwards that topping this experience would be hard!

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding Costa Rica - All Day Cowboy Ride
Monteverde

Wow! We have done a bunch of riding tours in other places so I was expecting more of the same, but just for longer. We signed up for the whole day and I am so grateful! We learned a ton from Marvin about horses and it is so clear he loves them. They are so cared for and responsive, the easiest horse I have ever ridden—speaking as someone who only does 1-2 hour trail rides with a lifetime total of 10 rides and doesn’t consider themself a rider. Our kids have probably done 5 lifetime rides and they did great. I enjoyed the western style of riding (felt easier on my knees) and the horses didn’t have to wear bits. Marvin had lots of gentle and useful reminders for riding, and his English is much better than he gives himself credit for. The scenery was phenomenal and easier to absorb than on a zip line. The lunch was delicious and filling, nicely accounting for our pescatarian diets. We had time for the kids to scramble around and in a stream and the number of butterflies we saw verged on ridiculous. We were on the horses for almost 5 hours and we will be sore tomorrow for sure but everyone agrees it was worth it, even the kids. Advice? He will provide ponchos if you don’t have any (rain jackets are insufficient for keeping the saddles dry) and you don’t need to bring water because he will pack it. Bring stuff you can wear into the stream, or at least enough to stick your legs in. I probably should have worn jeans but I wanted to pack light, oops. I don’t wear contacts often but did for this trip and I am glad because some parts were very bumpy and my glasses would have fallen off. Definitely a highlight of our trip and we won’t ever forget this!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara

Excellent
Costa Rica | Jul 9 - Jul 17, 2022

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Christie F.
Hickory, NC | Reviewed on Jul 28, 2022

I was honesty very skeptical about using KimKim because I simply discovered it while researching online but I could not have been more pleased! Everything worked out perfectly. All of our stays were amazing. The drivers were excellent and never late. I highly recommend them. read more

I was honesty very skeptical about using KimKim because I simply discovered it while researching online but I could not have been more pleased! Everything worked out perfectly. All of our stays were amazing. The drivers were excellent and never late. I highly recommend them.

Hotel Review
Hotel Linda Vista
El Castillo de La Fortuna

This view is amazing.

Authenticity & Character
Location
Location
The view
Staff
Great service
Cleanliness & Comfort
Local specialist: Brittany McNamara

KimKim.com made planning my trip to Costa Ric...
Costa Rica | Jul 8 - Jul 15, 2022

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Kathy S.
Tahlequah, OK | Reviewed on Jul 26, 2022

KimKim.com made planning my trip to Costa Rica easy. The service was excellent. I received messages from Brittany and Ryan every step of the way. If I had a question, they had an answer for me within the day. In addition, the ability to select locations, activities, and hotels ala carte made planning more personal. Activities were a combination of group and individual choices. Hotel selections included three- to five-star aminities.

Thank you so much, Kimkim.com, for helping me create a wonderful trip!!!

Local specialist: Brittany McNamara

Amazing Costa Rica trip planned by Kimkim
Costa Rica | Jun 22 - Jul 4, 2022

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Wei S.
Bellevue, WA | Reviewed on Jul 19, 2022

We have always wanted to visit Costa Rica to see the amazing animals in their natural habitate. However, we just didn't have the time and energy to plan a big two-week trip. Reading endless reviews for many tours and deciding on which region/city to visit. So, we decided to use a travel agency for the trip planning. I found Kimkim from online searches and liked the fact that until the trip is finalized to my liking, we don't need to pay for anything. Brittany was amazing in getting exactly... read more

We have always wanted to visit Costa Rica to see the amazing animals in their natural habitate. However, we just didn't have the time and energy to plan a big two-week trip. Reading endless reviews for many tours and deciding on which region/city to visit. So, we decided to use a travel agency for the trip planning. I found Kimkim from online searches and liked the fact that until the trip is finalized to my liking, we don't need to pay for anything. Brittany was amazing in getting exactly what we were looking for. We only had to book our own flights, and the rest was handled by her. We were a little worried if a driver or tour guide wouldn't show up as we had scheduled before we went on the trip. As Brittany had told us that hasn't happened yet, they were all on time and even arrived earlier than us. We had 0 incidents of any issue with the drivers and tours. They were all very professional and knowledgable! We had a problem with one of the hotels mistakenly charged us at the checkout. I contacted Brittany and Kimkim's emergency phone number and got a response in 10 minutes! They even handled sorting out everything with the hotel after we left Costa Rica. I am really happy that we chose to work with Kimkim for this trip. Otherwise, we would have to spend so much time on our own to plan for the trip and still not know if things would work out. We would have definitely had a lot of hassle to have to deal with correcting the mistake of the hotel charges on our own. I would highly recommend Kimkim to anyone who is planning on a bigger trip to a country that they are not familiar with, or just don't have the time to plan the trip themselves, or don't want to risk having things go wrong on your trip.

Hotel Reviews
W Costa Rica - Reserva Conchal
Guanacaste

High-end hotel. The food is pretty good, but pricey. We had all inclusive packages, so we didn’t have to worry about the price. Their sushi is not that great though. Best of this hotel is that you get to see the howler monkeys and coatis and other creatures close up. We took several tours to see wildlife and actually saw the howler monkeys most close up right on the trails of this hotel. It also has a nice beach. You can check out kayaks, body boards. There are also local tour vendors on the beach by the hotel, so you could do horseback riding, ATV type of things on your own. I would recommend this hotel.

Authenticity & Character
Location
Staff
We didn't like the person at the checkout. Other people were great.
Cleanliness & Comfort
Baldi Hot Springs Resort & Spa
Fortuna

I like the hot spring pools and the location of the hotel. The staff is great here too. The rooms are very nice as well. The thing we don't like about this hotel is the food is not great. Breakfast was included and it was pretty good. Lunch and dinner here in their restaurants are not great. We especially didn't like their Italian restaurant food. The dinner buffet was ok ($20/person, kids has a discount) for up to two times there. Then it gets pretty boring.

Authenticity & Character
pools are pretty nice
Location
close to hotsprings
Staff
very friendly
Cleanliness & Comfort
very clean
Activity Reviews
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Great fun doing the night tour. Got to see creatures that are active at night. If you haven't done a night tour before, I would highly recommend it. Our tour guide was super knowledgeable and fun too.

Quality of Experience
Guides, Drivers and Staff
Transport
Proyecto Asis Wildlife Rehabilitation Center - Volunteer Experience
Arenal/La Fortuna

Got to see animals close up and learned a lot. The guide was fun and had a lot of stories to tell. We also did hands-on food preparation (cutting veges) and making fun fodd containers, and then saw them enjoy our prepared food. Kids loved it especially.

Quality of Experience
Food
There was water, coffee and cookies served.
Guides, Drivers and Staff
Transport
Tamarindo Mangrove & Estuary Boat Tour
Gulf of Papagayo

The guide was nice, but there were hardly any animals we saw. I know there is a lot of luck envolved in these nature tours. It was fun seeing mangroves and monkeys though. We were able to see monkeys close up on our hotel's campus later. So if you want to see monkeys, I would still recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Venado Cave Spelunking & Exploring
Arenal/La Fortuna

Love this one! How often do you get to explore 15-million year old caves! I wrote a google review for this too. Highly recommend doing it at least once in your life.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Sailing Adventure
Costa Rica

The water wasn't clear so we couldn't see any fish. It was fun being on the catamaran, but we've done it a number of times before. We saw one sea turtle on this tour. If you have done catamaran at other places, I would just skip this one.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

A very easy walk in a well maintained park. Saw a lot of monkeys there. The guides were very knowledgeable. I would recommend this one!

Quality of Experience
Guides, Drivers and Staff
Transport
Chocolate Farm Visit & Workshop
Arenal/La Fortuna

I personally liked this low key tour. My kids also liked it. There is no factory here, just some trees. I think we just liked watching them making chocolate and us tasting chocolate. If you just want to do something less physically demanding, and your hotel is close to this farm, I would recommend it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara

Our Costa Rica adventure! 🇨🇷
Costa Rica | Jun 29 - Jul 8, 2022

Esther
Esther R.
Indio, CA | Reviewed on Jul 18, 2022

Our trip to Costa Rica was absolutely inspiring and every destination was as breathtaking as the one before! Having Brittany to guide our planning through every step of the way eliminated so much of the stress and confusion of traveling to a place that I had only dreamt of visiting but in reality, didn't know much about and honestly, didn't even know where to begin. Her suggestions were right on point, almost as if she knew us personally. Every single booking from lodging to transportation... read more

Our trip to Costa Rica was absolutely inspiring and every destination was as breathtaking as the one before! Having Brittany to guide our planning through every step of the way eliminated so much of the stress and confusion of traveling to a place that I had only dreamt of visiting but in reality, didn't know much about and honestly, didn't even know where to begin. Her suggestions were right on point, almost as if she knew us personally. Every single booking from lodging to transportation was flawless. Even during an emergency evacuation, she took time to make rearrangements for us and communicated with me during the times of uncertainty and after the fact to ensure that our trip continued smoothly and safely. Having that peace of mind is simply priceless. Aside from that, we are blessed with added experiences and memories that my family will treasure for the rest of our lives. With all the different destination offerings and my family's love for travel, there is no doubt in my mind that we will book through kimkim.com again soon!

Hotel Reviews
Pachira Lodge
Tortuguero

There are so many activities within the hotel and you will not experience a single dull moment. Immerse yourself in the natural surroundings and simply enjoy!

Authenticity & Character
Location
Staff
Their energy is contagious
Cleanliness & Comfort
Cleanliness was good, not so much the beds.
Hotel Arenal Lodge
Fortuna

All staff was amazing (with the exception of one). We felt right at home in this cozy lodge. My son even made friends with the children of guests visiting from Germany. They communicated through Google Translate, lol. This was probably my favorite part of our Costa Rica trip!

Authenticity & Character
Location
A bit isolated if you plan to really get away.
Staff
Everyone was simply amazing 👏 with the exception of one person.
Cleanliness & Comfort
Clean-yes, but the beds were a bit hard.
Hotel La Mariposa
Manuel Antonio

Very cute and quaint and the wildlife was impressive. The monkeys and birds were on full display. Breathtaking!

Authenticity & Character
Cozy and peaceful
Location
Near town and beach
Staff
Always polite
Cleanliness & Comfort
Clean-yes, but once again, beds were not the most comfortable
Local specialist: Brittany McNamara

This family trip to Costa Rica had it all
Costa Rica | Jul 3 - Jul 14, 2022

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Donna M.
San Jose, CA | Reviewed on Jul 18, 2022

This family trip to Costa Rica had it all: adventure, learning, views, nature, rainforest, beach, ocean, river, hot springs, volcano, hikes, hanging bridges, zip lines, animals, waterfalls and FUN!!
We loved it!!
The program of activities each day was well balanced so we always had time to also explore a little more by ourselves and enjoy meeting locals and tasting delicious food. The weather was amazing in the sense that even though it was the rainy season we only had one rainy day and a couple of nights when it rained some, but this never held us back.

Local specialist: Brittany McNamara

This was the best trip ever!!!
Costa Rica | Jun 22 - Jun 30, 2022

Mary
Mary V.
Ahwatukee Foothills, AZ | Reviewed on Jul 11, 2022

I tried planning our trip to Costa Rica on my own but then someone told me about kim kim.com and what a fantastic tip that was! Brittany did an incredible job listening to what I was hoping for in this trip and then planning every detail to make it worry-free and even better than I'd dreamed! She organized all of our transportation and the service was impeccable with courteous, friendly and informative drivers who were always on time. Although I changed my mind a time or two prior to the trip... read more

I tried planning our trip to Costa Rica on my own but then someone told me about kim kim.com and what a fantastic tip that was! Brittany did an incredible job listening to what I was hoping for in this trip and then planning every detail to make it worry-free and even better than I'd dreamed! She organized all of our transportation and the service was impeccable with courteous, friendly and informative drivers who were always on time. Although I changed my mind a time or two prior to the trip on timing or excursion ideas, Brittany was very responsive and accommodating making it such a pleasure to work with her. And the excursions were so much fun! We absolutely loved our trip to Costa Rica and I'll never plan another big trip without KimKim. The pricing was fair and so worth every penny for peace of mind and the most well-executed vacation we've ever had. Thank you Brittany for your incredible expertise. We made memories to last a lifetime!

Activity Review
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Costa Rica

This might be the BEST excursion of all during our trip to Costa Rica! Gabriel was so much fun and so skilled at whitewater rafting that we immensely enjoyed our exciting, thrilling trip down the river and none of us fell out of the raft! John was our driver from the hotel to the meeting place on the river as well as taking us to our hotel after the whitewater rafting. He shared with us so much history and insights about Costa Rica that made it interesting and informative plus he was also friendly and fun.

Quality of Experience
Food
The pineapple and watermelon on our fruit stop on the river tasted delicious! And the Costa Rican lunch after the rafting was so good - we loved it!
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara

Just amazing!
Costa Rica | Jul 2 - Jul 9, 2022

Maritza
Maritza P.
Dallas, TX | Reviewed on Jul 10, 2022

Wonderful experience planning and during the trip. Advisor was really responsive and accommodating! Loved the Bri Bri, cocoa and waterfall trip!! Breathless! The hotels were amazing! Xandari resort 9n outskirts of San Jose and Cariblue in Puerto Viejo, Caribbean side...really cool! Amazing food, places and people...and awesome animal experience at Jaguar Rescue Center! read more

Wonderful experience planning and during the trip. Advisor was really responsive and accommodating! Loved the Bri Bri, cocoa and waterfall trip!! Breathless! The hotels were amazing! Xandari resort 9n outskirts of San Jose and Cariblue in Puerto Viejo, Caribbean side...really cool! Amazing food, places and people...and awesome animal experience at Jaguar Rescue Center!

Hotel Reviews
Xandari Resort & Spa
Alajuela

Waterfall trail! Awesome food and service!

Authenticity & Character
Quirky artistic and eclectic
Location
The view from the balcony!
Staff
Cleanliness & Comfort
Cariblue Beach and Jungle Resort
South Puerto Viejo

Got to see sloths, ajouti, butterflies galore..poison dart frogs, toucans, different loca birds!

Authenticity & Character
Jungle!!
Location
The jungle flora and fauna!
Staff
Cleanliness & Comfort
Local specialist: Brittany McNamara

Brittany and the Kim Kim team were terrific!...
Costa Rica | Jun 24 - Jul 1, 2022

Carol
Carol K.
Tracy, CA | Reviewed on Jul 05, 2022

Brittany and the Kim Kim team were terrific!

Our 8 day itinerary was wonderful. The process was seamless; each hotel was prepared for our arrival and all of our drivers were on time! It was so nice to not have to worry about getting from one place to another and we could sit back and relax during our travels to each of our locations.

I will highly recommend your service to friends and family.

Special thank you to Brittany who helped move up our final pick up time. The local news... read more

Brittany and the Kim Kim team were terrific!

Our 8 day itinerary was wonderful. The process was seamless; each hotel was prepared for our arrival and all of our drivers were on time! It was so nice to not have to worry about getting from one place to another and we could sit back and relax during our travels to each of our locations.

I will highly recommend your service to friends and family.

Special thank you to Brittany who helped move up our final pick up time. The local news was reporting an incoming storm and we wanted to get closer to the airport to avoid any travel delays due to heavy rains.

Pura Vida!
Carol

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Beautiful grounds! Loved the hot springs!

Authenticity & Character
Location
Lush tropical environment!
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio

Our room was beautiful and the location was spectacular!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

Top of the world location, views were breathtaking. Restaurant food was excellent. My only note would be to mention in your site that there are no elevators. We had to carry bags up three flights of stairs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Arenal Hanging Bridges & Baldi Hot Springs & Lunch
Arenal/La Fortuna

Great time and our guide Ronald (Jimenez) was terrific!

Quality of Experience
Food
Nice to have a snack at the end!
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara

Stress free adventures
Costa Rica | May 20 - May 28, 2022

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Tony Z.
Milton, MA | Reviewed on Jun 30, 2022

Brittany was amazing coordinating our trip in Costa Rica! When one tour accidentally picked us up a day early so we missed our planned tour - she was able to quickly rearrange our bookings. She recommended an upgrade to Tabacon Thermal Spa and that was such a relaxing and romantic start to our honeymoon. In Arenal the sloth tour was cool (saw 8 sloths!) the volcano hike was challenging yet beautiful and informative. The boat transfer across lake arenal was unique and felt very “local”.... read more

Brittany was amazing coordinating our trip in Costa Rica! When one tour accidentally picked us up a day early so we missed our planned tour - she was able to quickly rearrange our bookings. She recommended an upgrade to Tabacon Thermal Spa and that was such a relaxing and romantic start to our honeymoon. In Arenal the sloth tour was cool (saw 8 sloths!) the volcano hike was challenging yet beautiful and informative. The boat transfer across lake arenal was unique and felt very “local”. The car trip transfers are an adventure in & of themselves
The Don Juan coffee chocolate and sugar cane tour ended up an unexpected highlight. Zip lining was also a fun adrenaline rush to see the beauty of the canopy
Quepos was wonderful the staff from Tucanes was above and beyond! Our cooking class was just us so we really got involved and learned so much about the culture and people. They took time to really share their lives with us - we felt as though we were being welcomed to their home. The horseback ride was fun with a gorgeous waterfall and then we rounded our the trip with a day on the water including snorkeling and relaxing in the water.
We saw so many wildlife (due to the skill & knowledge of the staff) sloth, all 4 types of monkeys, birds, bats, crocodile, deer, frogs, tarantulas, iguana, morpho butterflies and coati & agouti!
We will definitely use Kim Kim again it made for stress-free coordination of the trip. It allowed for enough down time matched with adventure.

Hotel Review
Tabacón Thermal Resort & Spa
Fortuna

Relaxing great to have thermal on site Known by everyone who’s been to CR

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Jun 30, 2022

Tony,
I'm so glad I was able to help straighten out the tour mishap while you were on your honeymoon! Besides that, it sounds like you enjoyed experiencing a little bit of everything that Costa Rica has to offer - relaxation, thrilling adventures, culture, and gastronomy.
Thank you so much for sharing your feedback and review. The kimkim team is excited to help plan your next international adventure!
Best,
Brittany

Costa Rica the easy way!
Costa Rica | May 21 - May 29, 2022

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Todd K.
Phoenix, AZ | Reviewed on Jun 30, 2022

My girlfriend and I work rather long days and by the time the night or weekends roll around, we don't want to be bothered with doing anything that requires effort. We made a few attempts at planning trips on our end (we both struggle to make decisions), kept going circles, months had passed, and finally we just decided to have someone else do all the work.

We found KimKim doing a quick google search, noticed that they wanted to ask you about what type of holiday you wanted, but then also... read more

My girlfriend and I work rather long days and by the time the night or weekends roll around, we don't want to be bothered with doing anything that requires effort. We made a few attempts at planning trips on our end (we both struggle to make decisions), kept going circles, months had passed, and finally we just decided to have someone else do all the work.

We found KimKim doing a quick google search, noticed that they wanted to ask you about what type of holiday you wanted, but then also had sample itineraries. We chose the first sample we saw for Costa Rica and was put in contact with Brittany. She reached out to us shortly after and was really responsive with any questions or concerns that we had.

She literally did everything for us including arranging our inbound transfer the day before our itinerary began and extending our stay one day beyond the planned itinerary.

I don't really remember any of the other guides names but I think Ride Costa Rica was the primary transportation provider that took us around. Each driver was punctual and chatty enough.

We would have missed quite a bit of the city of San Jose if we didn't choose to do the walking tour. The guy who took us around showed us several neighborhoods that we probably would not have found on our own.

All the hotels were nice. The hotel we chose in Arenal had individual hot tubs and a good restaurant on site. The hotel in Manuel Antonio had amazing views of the sea.

I can't really say I had a favorite place (each was as nice as the previous) but the ocean temperature was incredibly pleasant (I typically find most oceans to be too cold to swim in).

Overall, if you want someone else to do the legwork for you, consider booking with KimKim. We are already planning on booking another trip with them.

Thanks, Brittany!

Todd & Annie

Hotel Reviews
Park Inn San Jose by Radisson
San José

Great location near the park. Easy walking distance to museums. Tasty breakfast on offer at hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

Don't miss the individual hot tubs tucked behind the trees near the pool. Incredible!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Issimo Suites Boutique Hotel & Spa - Adults Only
Manuel Antonio

I mean the bartender will bring you drinks in the pool during happy hour where you can swim to the edge and look out to the sea. The room we had offered a large tub that easily accommodated two and had a stone wall that extended to the shower area. The balcony overlooked a stretch of trees before extending out to the sea. If you are lucky, you might see monkeys around the front of the property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica

Across the street from a shopping center and short walking distance to many of the local tourist attractions. Really nice restaurant on site. Beautiful angel trumpet trees on property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Jun 30, 2022

Hi Todd and Annie,
Thank you so much for your kind words! I'm glad to hear you thoroughly enjoyed your Costa Rica trip and my services met your expectations. It sounds like your tour of San Jose was the perfect fit for the two of you, and you had a great experience in each destination.
The team at kimkim will be happy to help you with your next trip, and if you decide you'd like to return to Costa Rica, it would be a pleasure to work with you on another unique itinerary!
Best,
Brittany

I'm glad we used KimKim! The site was intere...
Costa Rica | May 28 - Jun 4, 2022

Naomi
Naomi D.
Sacramento, CA | Reviewed on Jun 13, 2022

I'm glad we used KimKim! The site was interesting to use since it takes your interests, timeline and and budget and makes suggestions to get you started, but also allows you to make selections and modifications. It was great not having to book each transfer, hotel, and tour on our own. When we needed to make changes, Brittany was great at getting back to us quickly and making things happen. read more

I'm glad we used KimKim! The site was interesting to use since it takes your interests, timeline and and budget and makes suggestions to get you started, but also allows you to make selections and modifications. It was great not having to book each transfer, hotel, and tour on our own. When we needed to make changes, Brittany was great at getting back to us quickly and making things happen.

Hotel Reviews
The Falls at Manuel Antonio
Manuel Antonio

It is unfortunate I cannot give 5 stars. The grounds are lovely with a nice pool and seating areas, and a great bar. The bar/restaurant staff were really great, and the food was excellent. The animals that came through the grounds in the afternoon were a real treat-Agouti, Iguana, and the squirrel monkeys. Most of the rooms in the back of the property seemed lovely, but we had a "front side" room. These rooms face the front of the building and the main road. The room was basic-not aesthetically pleasing or anywhere you'd want to spend any time. The lamps were broken. On our last night we came back to the room and found it flooded from a backup in the shower (we hadn't used the shower yet that day). Of course things happen sometimes, but the woman in charge did not know how to handle the situation. It took persistence on our part to get the management to set us up in another hotel for the night since they could not accommodate us with an equivalent room. They did end up moving us to another lovely hotel nearby for no charge and waived our food and beverage charges-which was nice. If we were in a better room, and had been taken care of promptly when the shower issue happened, then I would give 5 stars.

Tips for future travelers

do not pick the "front side" room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lomas del Volcán
Fortuna

This hotel was beautiful-online photos don't do it justice. Everyone was extremely friendly and helpful. The view of the volcano from our back patio couldn't be beat (room 503). The restaurant and bar had very good food and drinks. The pool area was very nice and relaxing. The covered jacuzzi was great to sit in during the evening rainstorms. The grounds were beautiful-it seemed the staff were tending to it throughout the day. The front desk staff were helpful with every question or need we had, and were very helpful in arranging transport into town. I would stay here again.

Tips for future travelers

If you want to be close to "the action" of town this is not the place for you-you'd need to take a taxi.

Authenticity & Character
Beautiful grounds
Location
Everything
Staff
Everyone was friendly and helpful
Cleanliness & Comfort
Everything was clean and beautiful
Activity Reviews
Arenal Volcano Hike & Tabacon Hot Springs & Meal
Arenal/La Fortuna

Nice hike around the 1968 lava field. The hot springs were nice, but the grounds were difficult to negotiate at night. The dinner provided was really good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

I can't review this tour because it was cancelled due to a lightning storm. Brittany with Kimkim handled the refund process for us with no problem.

Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Carla was a very nice naturalist guide. We were able to see several animals, and she was very informative and patient.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Jun 13, 2022

Thank you for sharing details of your experience in Costa Rica, Naomi! I'm sorry to hear about your experience at The Falls Hotel in Manuel Antonio, but I'm glad they were ultimately able to resolve the situation for you.
It was a pleasure assisting you with organizing your trip, and the kimkim team can't wait to help you plan another amazing adventure in the future!
-Brittany

Our trip was very last minute and Kimkim made...
Costa Rica | May 28 - Jun 4, 2022

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Dorsa N.
Canada | Reviewed on Jun 30, 2022

Our trip was very last minute and Kimkim made it really easy to not miss out on any activities. Brittany was also so amazing, she was available at odd times and checked in on us when we needed her. read more

Our trip was very last minute and Kimkim made it really easy to not miss out on any activities. Brittany was also so amazing, she was available at odd times and checked in on us when we needed her.

Hotel Reviews
Hotel Arenal Country Inn
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Igloo Beach Lodge
Manuel Antonio

The pictures were misleading about the hotel location. It is located by a main road. Units are way too small and they're not practical. the reception desk and the bar are the same. our room was lacking simple and necessary equipment, such as luggage table or closets or even a safe.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monteverde Lodge & Gardens
Monteverde

Very clean, amazing food and beverages located in a lovely location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & EcoTermales Hot Springs & Meal
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee Experience and Nighttime Nature Walk
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Scuba Diving or Snorkeling at Isla del Caño Biological Reserve
Manuel Antonio

One of the most organized PADI certified crew I've ever been with. everything from their side was amazing. everything was calculated and everyone had their own cups and water bottles with names and etc. Dive instructor and crew were also super professional and helpful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Jun 30, 2022

Thank you for your review, Dorsa!
I was happy to help plan and organize your Costa Rica trip for you. We hope you'll consider using kimkim's services for future international trips!
Best,
Brittany

Our trip was fantastic! The trip started badl...
Costa Rica | May 17 - May 24, 2022

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Stephanie K.
Fitchburg, WI | Reviewed on Jun 13, 2022

Our trip was fantastic! The trip started badly with one of the worst aircraft delays I have ever experienced (24 hour delay with 12 hours sitting on plane). We were worried about meeting our driver at 12am as the flight kept getting pushed, as well as missing our morning tours, and being too late for hotel check in. Our local specialist, Brittany, however, made the experience easy and she ensured our driver was waiting for us (even with the delay), that our hotel knew we would be very late,... read more

Our trip was fantastic! The trip started badly with one of the worst aircraft delays I have ever experienced (24 hour delay with 12 hours sitting on plane). We were worried about meeting our driver at 12am as the flight kept getting pushed, as well as missing our morning tours, and being too late for hotel check in. Our local specialist, Brittany, however, made the experience easy and she ensured our driver was waiting for us (even with the delay), that our hotel knew we would be very late, and cancelled our morning tour on our request. The rest of the trip was amazing-we are passionate about wildlife and Brittany's suggested tours were perfect! We saw sloths, toucans, monkeys, crabs, snakes, scorpions, tarantulas, dolphins, deer, and so much more all in the wild. My son really enjoyed the night sloth tour, the hike through the Cloud Forest, and snorkeling off the catamaran. We had a great time and will be definitely going back!

Hotel Review
Hotel Belmar
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Our guide was so outgoing and knowledgeable! She was great with my son and helped us spot so many creatures we wouldn't normally have seen. My family enjoyed learning about the animals, plants and insects and appreciated hearing about our guides childhood and life in Costa Rica

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Jun 13, 2022

Thank you for your review, Stephanie!
I can't imagine how frustrating your flight situation must have been, so I'm happy I was able to provide a little relief and comfort in knowing that everything would be good to go once you arrived. I'm glad to hear your wildlife tours exceeded expectations, and how much your son enjoyed the sloth tour.
We hope you'll consider kimkim for future adventures, and I'd be more than happy to help you plan another thrilling trip to Costa Rica!
Best,
Brittany

Ho tel selection was perfect. Best hotel was ...Naraya Springs 5*
Costa Rica | Apr 1 - Apr 8, 2022

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Alan F.
Hamtramck, MI | Reviewed on Apr 21, 2022

Hotel selection was perfect. Best hotel was Naraya Springs, Finca Rosa Blanca and Tulemar were a close second. The Belmar was just OK, but, not great. It would be good to suggest to travelers that distances are great and the ride between points is 3-4 hours in less than great vans. Bottom line-allow more time in each stop than we did. Hanging bridges was fantastic but rather arduous for a person with compromised knees or hips. It is not flat walking. Cloud forest would be better if... read more

Hotel selection was perfect. Best hotel was Naraya Springs, Finca Rosa Blanca and Tulemar were a close second. The Belmar was just OK, but, not great. It would be good to suggest to travelers that distances are great and the ride between points is 3-4 hours in less than great vans. Bottom line-allow more time in each stop than we did. Hanging bridges was fantastic but rather arduous for a person with compromised knees or hips. It is not flat walking. Cloud forest would be better if there were clouds, but, there were none on our trip. Tulemar was great with the private beach, very good experience. The sunset cruise was also very pleasant and a good option for a more relaxed excursion. Snorkeling not so great in this area.

Hotel Review
Nayara Springs
Fortuna

This hotel was fantastic. Everything about it was great. Beautiful setting. Very large room. Private plunge pool and outdoor shower were big plusses. Hotel also provides 24 hour turn free laundry. The included breakfasts were amazing, great food. All of the staff of this property are very customer focused and do a great job.

Tips for future travelers

Stay more than 2 days.

Authenticity & Character
Set in the jungle and you feel very private.
Location
Close to the Arenal attractions
Staff
Everyone pleasant.
Cleanliness & Comfort
Very clean and very comfortable.
Activity Review
Private Sunset View on Boat at Arenal Lake
Arenal/La Fortuna

Very attentive crew that worked very hard at making this a nice leisurely trip.

Quality of Experience
As advertised exactly
Guides, Drivers and Staff
They worked really hard at pleasing everyone.
Transport
Bad AC on bus.
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Apr 21, 2022

Thank you for your review, Alan!
Your feedback is important and we rely on hearing from our travelers to ensure we’re doing a great job. We'll definitely take your comments into consideration moving forward.
I'm glad to hear you enjoyed your accommodations, I was certainly jealous of your stay at Nayara Springs and at Finca Rosa Blanca! We hope you'll consider kimkim for planning your future international adventures.
Best,
Brittany

Great Family Trip to Costa Rica
Costa Rica | Mar 12 - Mar 19, 2022

T
Tiffany N.
Phoenix, AZ | Reviewed on Apr 21, 2022

I can't say enough good things about the people of Costa Rica - they are friendly, happy, and proud of their country. Most spoke English, but were very patient with our Spanish, which my 2 high schoolers had fun practicing. The scenery and wildlife were great and the food was delicious.
Brittany helped us arrange a great trip to Costa Rica where we were able to visit Arenal, Monteverde and Manuel Antonio. In La Fortuna, we got a great view of the Arenal volcano and did a nocturnal walk... read more

I can't say enough good things about the people of Costa Rica - they are friendly, happy, and proud of their country. Most spoke English, but were very patient with our Spanish, which my 2 high schoolers had fun practicing. The scenery and wildlife were great and the food was delicious.
Brittany helped us arrange a great trip to Costa Rica where we were able to visit Arenal, Monteverde and Manuel Antonio. In La Fortuna, we got a great view of the Arenal volcano and did a nocturnal walk to see red eye tree frogs and poison dart frogs. Monteverde was probably a highlight for the family, even though it wasn't cloudy in the cloud forest that we were there. We had a great time on the ziplines. We had a very unique & special dinner for my daughter's birthday at San Lucas TreeTop Dining. It was delicious, yet pricey. My favorite hotel was our stay at La Mariposa in Manuel Antonio where there where monkeys and sloths at the hotel and the view over the water was beautiful. Brittany did a great job of arranging transportation and excursions and was easy to communicate with during the planning. We will definitely be using KimKim services to plan our next international trip.

Hotel Review
Hotel La Mariposa
Manuel Antonio

The hotel overlooks the ocean and has a great patio that is very relaxing. The staff were very friendly and the food was pretty good. The beds were a little hard for my taste, but the rooms were very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Sky Adventures Zip Lines
Monteverde

Our family of 5 (ages 13, 15, 18) had a great time on the ziplines. The guides made you feel very safe and it was exhilarating. There are a few ziplines that you had to ride tandem, but it added to the fun. I definitely would recommend, it was my kids favorite experience of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Apr 21, 2022

Hi Tiffany,
It was a pleasure working with you to plan your family's adventure in Costa Rica! I love that your kids were able to practice their Spanish skills, and that you were able to spot sloths and monkeys during your stay at La Mariposa. The team at kimkim will be happy to help you with your next trip, and if you decide you'd like to return to Costa Rica, I have a few ideas of where you could visit next time!
Best,
Brittany

Costa Rica
Costa Rica | Mar 24 - Apr 2, 2022

Krishna
Krishna M.
Chicago, IL | Reviewed on Jun 13, 2022

We had an amazing trip to Costa Rica .We planned the trip with Brittany’s help and she did a wonderful job. The people are very nice in CR. We felt very safe. Our accommodations were top notch - clean and excellent service . read more

We had an amazing trip to Costa Rica .We planned the trip with Brittany’s help and she did a wonderful job. The people are very nice in CR. We felt very safe. Our accommodations were top notch - clean and excellent service .

Hotel Review
Arenal Manoa & Hot Springs
Fortuna

Absolute paradise

Tips for future travelers

Just enjoy the view and the ambience

Authenticity & Character
Privacy, facilities, fabulous breakfast and restaurant
Location
View is fantastic though a little far from the town. .
Staff
Very friendly
Cleanliness & Comfort
Clean
Activity Review
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Costa Rica

Just do it though you better be a strong swimmer and in good health

Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Jun 13, 2022

Krishna,
I'm so happy to hear you enjoyed your trip, especially your accommodations! It was lovely working with you, and I hope you'll consider kimkim again for your future adventures!
Best,
Brittany

Brittany was great to work with and was very ...
Costa Rica | Mar 22 - Mar 26, 2022

A
Adriene P.
Canada | Reviewed on Apr 21, 2022

Brittany was great to work with and was very accommodating while we asked for modifications. It was also great to have her support during the trip! read more

Brittany was great to work with and was very accommodating while we asked for modifications. It was also great to have her support during the trip!

Activity Review
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Our guide, Gustavo, was incredible. I’ll never forget this.

Quality of Experience
Guides, Drivers and Staff
Gustavo was one of the best guides I’ve ever had
Transport
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Apr 21, 2022

Thank you so much for your kind words, Adriene! Happy to have been able to clarify directions during your trip, and I'm glad the sloth tour was a memorable experience for you. We hope you'll reach out to kimkim in the future for assistance with planning your next adventure!
Best,
Brittany

Amazing trip for 2 animal lovers!
Costa Rica | Mar 11 - Mar 20, 2022

N
Natalie N.
Dallas, TX | Reviewed on Apr 21, 2022

We had an absolutely fantastic time in Costa Rica. My daughters (ages 7 and 9) loved everything about the trip. The Arenal, Monteverde, Manual Antonio itinerary was perfect -- we felt like we got to see a lot of biodiversity in a relatively short time. The visit to Proyecto Asis, the animal rehab center, was a highlight for our animal lovers!

It was an absolute pleasure working with Brittany. She crafted an itinerary that worked really well for our family, and once we were on the ground in Costa Rica, everything worked seamlessly.

Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Apr 21, 2022

I'm so happy to hear your daughters loved their trip, Natalie! With so many great wildlife and outdoor experiences available in Costa Rica, I'm glad you were satisfied with the itinerary we put together and enjoyed everything you got to see and do. I hope we can plan a return trip for you and the family when the girls are ready to explore more of what Costa Rica has to offer!
Best,
Brittany

Unforgettable vacay in Costa Rica!
Costa Rica | Feb 14 - Feb 22, 2022

A
Ashvini K.
Canada | Reviewed on Apr 21, 2022

We travelled to Costa Rica with Kimkim in February this year and it was a trip that will stay with us forever. This was our first international trip in 2 years since the pandemic hit us and we approached it with a fair bit of apprehension. My partner and I knew that we wanted to travel but did not have the bandwidth to research and build a trip of our own given our busy work schedules. Enter Kim Kim! Over the past few weeks....everytime our friends ask us how our trip was, we have one answer... read more

We travelled to Costa Rica with Kimkim in February this year and it was a trip that will stay with us forever. This was our first international trip in 2 years since the pandemic hit us and we approached it with a fair bit of apprehension. My partner and I knew that we wanted to travel but did not have the bandwidth to research and build a trip of our own given our busy work schedules. Enter Kim Kim! Over the past few weeks....everytime our friends ask us how our trip was, we have one answer - We just showed up and it was phenomenal!  I am someone who likes to research and ensure I have a heady mix of different activities combined with time to relax built into my trip. Yenyi and Brittany at KimKim made sure to listen to what I had in mind and worked with me to build a trip that was beautifully tailored to the experience we were seeking and at a budget that was conducive. Given the uncertainties with the pandemic, I will forever be thankful to a team that aims to have the customer at the center of everything they do - they not only helped us schedule and reschedule the trip but also were available for us every step of the way before and during our vacation. Imagine being in a foreign country but knowing you have a person you can reach out to, should you need anything at all - be it suggestions to eat if you are standing in a town square and are unable to make up your mind, or need someone to book you a last minute night hike that you decided to take. That was exactly how our experience was - we showed up and we knew the entire vacay was planned and taken care of. All while ensuring we get to enjoy the country with its local flavour. Right from travel, hotels, experiences, pre-travel covid tests et al. Over the past few weeks, I have been raving about our vacay and our wonderful experience with this team and realized it was only fair to share this review with all of you. Our highlights on the trip: - Hikes in La Fortuna & Monteverde where we saw a ton of wild animals. - The most perfect beach day in Manuel Antonio- Ziplining through the forest canopies in Monteverde - And the hot springs in the Arenal area in La Fortuna

Hotel Review
El Faro Beach Hotel
Manuel Antonio

They were fantastic and helped us book our pre-travel covid tests. The front desk was so helpful.

Tips for future travelers

It is a very basic hotel and is sufficient if you plan to stay out all day and just crash at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
100% Aventura Zip Line Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Apr 21, 2022

Hi Ashvini,
Thank you for taking the time to write a review! We're thrilled you had a wonderful time on your Costa Rica adventure and we're glad we were able to seamlessly reschedule your trip. It was a pleasure helping you plan and book your trip, and we can't wait to help you with another adventure in the future!
Best,
Brittany

Brittany made great suggestions on hotels and...
Costa Rica | Feb 19 - Feb 26, 2022

L
Lydia S.
Chicago, IL | Reviewed on Apr 18, 2022

Brittany made great suggestions on hotels and activities, was quick to make the changes we asked for, guided us through decisions, and went above and beyond to find alternatives when things were already booked due to a very busy travel season. Highlights were the zip line in Monteverde and the nighttime turtle experience with a licensed guide. read more

Brittany made great suggestions on hotels and activities, was quick to make the changes we asked for, guided us through decisions, and went above and beyond to find alternatives when things were already booked due to a very busy travel season. Highlights were the zip line in Monteverde and the nighttime turtle experience with a licensed guide.

Hotel Review
The Coast Beachfront Hotel
Tamarindo, Guanacaste Province

A lovely and serene hotel off a busy beach, very attentive staff. A highlight was breakfast delivered to the rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Sky Adventures: Tram, Zip Lines & Hanging Bridges
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Apr 18, 2022

Thank you for leaving a review, Lydia!
It was a pleasure working with you and your travel companions, and I'm thrilled to hear you enjoyed your trip - particularly the turtle tour and ziplining. Myself and the rest of the kimkim team look forward to assisting with your future worldwide adventures!
Best,
Brittany

Great time in Guanacaste!
Costa Rica | Feb 2 - Feb 9, 2022

Sabrina
Sabrina S.
Denver, CO | Reviewed on Jun 03, 2022

Brittany helped us to plan a great trip to Costa Rica! My friend lives there, but we wanted to make the trip extra special by going on some tours together. We were particularly impressed with our green turtle nesting tour and riverboat and rum experience. The guide (I didn't catch his name) for our turtle nesting tour was very knowledgeable and helped us to spot over 10 turtles! He also helped us to arrange a taxi after the tour.

Our Riverboat and Rum Experience at Hacienda Viejo was... read more

Brittany helped us to plan a great trip to Costa Rica! My friend lives there, but we wanted to make the trip extra special by going on some tours together. We were particularly impressed with our green turtle nesting tour and riverboat and rum experience. The guide (I didn't catch his name) for our turtle nesting tour was very knowledgeable and helped us to spot over 10 turtles! He also helped us to arrange a taxi after the tour.

Our Riverboat and Rum Experience at Hacienda Viejo was extraordinary. Brittany was able to get us last-minute transportation to the hacienda when something came up which was very helpful! Our guide, Minor picked us up and drove us to the Hacienda. Along the way, he pointed out various flora and fauna, and talked about the pura vida way of life. He was not only very knowledgeable but personable as well. It ended up being a private tour and we got to know Minor very well. The grounds of the Hacienda were well kept and all the staff were friendly. After a quick stop for fresh juice and fruit, we made our way to the river. This again was private and there was only one other boat on the river at the same time. We saw various types of birds, monkeys, bats, and crocodiles with the help of Minor.

We then went back to the Hacienda for a delicious and traditional Costa Rican lunch. After it was time for our Rum experience with Roberto, the Rummelier. He was very knowledgeable about the distillery process, and we got to sample sugar cane juice as well as rum. At the end, you can infuse your own rum with a variety of spices or fruits. If you like your infusion, you can infuse a bottle and buy it to bring home. They even create a special label for your bottle to include a name and the date, a nice personal touch.

Overall we were very impressed by our trip and Brittany's responsiveness. We definitely would recommend Minor as your guide for the river cruise. Can't wait to go back!

Activity Reviews
Nighttime Pacific Green Turtle Nesting Experience (Seasonal)
Costa Rica

Our guide was very knowledgeable and friendly. He helped us to find a taxi for the way back which was really great. We saw lots of turtles!

Quality of Experience
Seeing the turtles!
Guides, Drivers and Staff
Our guide was knowledgeable!
Transport
Air Conditioned
Wetlands Boat Ride and Rum Tasting at Hacienda El Viejo
Costa Rica

This was our favorite experience of our trip. Our guide Minor was amazing, very knowledgeable as well as personable. He was able to point out all the wildlife and give us information about the ecosystem and interactions of the flora and fauna. The food at Hacienda was fresh and delicious. Before going to the river you can stop for fruit, coffee or juice. The lunch was great as well. All the staff was friendly. The rum experience was also great with Roberto. He was very knowledgeable and friendly. You get to see the process from the sugarcane, to the barrel. You can then infuse your own rum with a variety of spices and fruits. If you like your infusion you can even buy a small bottle to bring home with a personalized label. The Hacienda grounds were clean and beautiful.

Quality of Experience
Beautiful grounds, great guides, and staff, able to see wildlife, private, luxurious
Guides, Drivers and Staff
Our guide Minor was the best! So knowledgeable, kind, and funny. He went out of his way to make our time great!
Transport
Air-conditioned, comfortable van, No issues with picking us up.
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Jun 03, 2022

Hi Sabrina,
Thank you for sharing such great details of your experience in Costa Rica! I'm so glad to hear you enjoyed all of your tours, and happy we were able to secure the transportation for you at the last minute. I hope we can plan another trip to Costa Rica for you in the future!
-Brittany

Good Experience, Good Service, but not necessarily great or excellent
Costa Rica | Jan 24 - Jan 31, 2022

Divya
Divya J.
Wayne, PA | Reviewed on Jun 13, 2022

Normally I book trips myself, but this was our first time using a travel agent, and we had a fun week in Costa Rica. It is a beautiful country with lots to do and see. If anything, I wish that we had more time there. Brittany, our agent, was always friendly and reasonably responsible. She listened to our needs throughout the process. Most of the trip reservations ran smoothly. The only hiccup we had was on the first night. We arrived at 2 am from our flight, super tired. When we came to the... read more

Normally I book trips myself, but this was our first time using a travel agent, and we had a fun week in Costa Rica. It is a beautiful country with lots to do and see. If anything, I wish that we had more time there. Brittany, our agent, was always friendly and reasonably responsible. She listened to our needs throughout the process. Most of the trip reservations ran smoothly. The only hiccup we had was on the first night. We arrived at 2 am from our flight, super tired. When we came to the hotel, they could not find the reservation that KimKim booked through Expedia. They even tried calling Expedia and trying to find it but couldn't find anything. KimKim didn't give me any relevant info to find the reservation besides the unsuccessful confirmation number, and we couldn't get in touch with them since it was the night. Eventually, we had to end up paying for a night directly with the hotel at the counter (which was at a cheaper price than the KimKim booking). KimKim refunded their booking fee. In general, the agents were available to respond within 15-30 minutes of when we had a question or situation.

Besides this booking hiccup, all the other bookings ran smoothly. Everyone that KimKim booked us with were great companies and excellent service. We especially enjoyed Sky Adventures ziplining at Monteverde and the Catamaran Adventure with Tuscanes Tours in Manuel Antonio. Also, the shuttles that they booked us with RideCR between the different locations were always on time and very professional, which I very much appreciated. One note about the transfers, I feel that there could have been more attention to detail by Brittany for when the shuttle times were and when the hotel check-in/check-out were. There were multiple times when the two did not align and so we found ourselves having to figure out what to do in the interim time. Another way to work with this issue would have been to call the hotels for us in advance and let them know of these transportation timings.

One thing that I would have wished for is a breakdown of the costs for lodging and activities. As college students, we were hoping to keep the budget as low as possible. As such, Brittany kept some large blocks of time in the day free to do self-exploration so we didn't have to pay additional upfront costs. On the itinerary, she provided suggestions of what to do, but the transport and entrance fee to those activities were not included. If I had a cost breakdown, I could better understand where to spend and where to splurge. It is also possible that I could have found cheaper rates than the agent if I looked myself. It seems like most of the bookings were done through Expedia, at least for the hotels, which may or may not have been the cheapest rates.

Overall, we had a good experience, but not necessarily a great or excellent one based on the above factors. I appreciated that Brittany was able to connect us with the local companies, but now that we know the good companies to book with, I would book a trip by myself in the future.

Hotel Review
La Fortuna Downtown Boutique Hotel
La Fortuna San Carlos

Good, no-frills hotel. Good front desk service. I like that all the rooms face the pool. Breakfast in the morning was tasty. The location was great to be able to walk around town or get to La Arenal and the Hot Springs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Catamaran Adventure from Manuel Antonio with Meal
Manuel Antonio

Staff was very attentive. We love boats so this was a really fun ride. It was great to interact with the other people on the boat as well. Had great food and drinks.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Jun 13, 2022

Thank you for writing a review, Divya
Your feedback is important and we rely on hearing from our travelers to ensure we’re doing a great job. We'll definitely take your comments into consideration moving forward.
All the best,
Brittany

Great vacation in Costa Rica
Costa Rica | Dec 29 - Jan 6, 2022

Ann
Ann S.
Ann Arbor, MI | Reviewed on Jan 31, 2022

Brittany and the Kim Kim team put together a fantastic 9 day trip for me and my son over the New Year holiday with very short notice and reasonably priced. Our accommodations in La Fortunate, Monteverde and Manuel Antonio were beautiful and luxurious. Twice we opted to hang out in our room just to enjoy the beautiful views.

Brittany had set up multiple excursions and guided tours at each of the three destinations. The activities like the sky walk, kayaking and snorkeling were so much fun. We... read more

Brittany and the Kim Kim team put together a fantastic 9 day trip for me and my son over the New Year holiday with very short notice and reasonably priced. Our accommodations in La Fortunate, Monteverde and Manuel Antonio were beautiful and luxurious. Twice we opted to hang out in our room just to enjoy the beautiful views.

Brittany had set up multiple excursions and guided tours at each of the three destinations. The activities like the sky walk, kayaking and snorkeling were so much fun. We really loved everyone of them. The guides on our tours through the rainforest of various parks and on the ocean were so professional and the experience was very educational as well as entertaining. We got a ton of great wildlife photos.

Our entire experience with Kim Kim has been the best and we will definitely use their services in the future. We highly recommend them and we are very picky vacationers.

Thank you Brittany and your team.

Sincerely,

Ann

Hotel Reviews
Casa Luna Hotel & Spa
La Fortuna

A wonderful hotel. We loved the trail along the river. The food was delicious. Everyone was so nice and friendly. Thank you for a great stay.

Tips for future travelers

Enjoy your stay. Be adventurous and hike up to La Fortunate waterfall.

Authenticity & Character
Beautiful accommodations.
Location
Staff
Very kind and friendly
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

So beautiful. Monkeys everywhere. We just enjoyed watching the view , hanging out at the pool and sipping a cocktail. Easy walk to the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

Beautiful views. Another hotel we enjoyed just hanging out in our room watching the views and animals. The restaurant was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rio Celeste Day Trip
Arenal/La Fortuna

Great guid.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Tram, Sky Trek & Sky Walk & Meal
Arenal/La Fortuna

Great guide. Great educational experience. The sky walk was a blast.

Quality of Experience
Guides, Drivers and Staff
Transport
Sea Kayaking & Snorkeling at Manuel Antonio
Manuel Antonio

We loved it. Awesome to kayak experience as well as snorkeling.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Jan 31, 2022

Hi Ann,
Thank you so much for your kind words! I'm happy to hear you and your son had a blast in Costa Rica and the accommodations exceeded your expectations. It was a pleasure helping you and your family, and the kimkim team can't wait to help you plan another amazing adventure in the future!
Best,
- Brittany

The trip was well planned, with a few nuances
Costa Rica | Dec 24 - Jan 1, 2022

E
Elena L.
Chicago, IL | Reviewed on Jan 11, 2022

The trip was well planned, but it would be nice to know in advance which tours were private and which were small group. Also, in terms of our itinerary, it would be better if we had the hot springs visit on the evening that we arrived in La Fortuna rather than the next day when we also had a bunch of tours. That would give us more time to enjoy the resort and provide dinner. The fact that the La Fortuna hotel had no restaurant aside from breakfast was a bit of an issue without a car.... read more

The trip was well planned, but it would be nice to know in advance which tours were private and which were small group. Also, in terms of our itinerary, it would be better if we had the hot springs visit on the evening that we arrived in La Fortuna rather than the next day when we also had a bunch of tours. That would give us more time to enjoy the resort and provide dinner. The fact that the La Fortuna hotel had no restaurant aside from breakfast was a bit of an issue without a car. Thankfully the hotel manager offered us her car so we could get food, but otherwise we had to cross the language barrier to get taxis into town and back. I'd recommend clarifying the hotel's amenities.
Manuel Antonio Park entry rules have changed as well from the information provided in the itinerary. You can now book timed tickets online on the park's website and also get tours there as well. That removes the hassle of going early in the morning to get tickets the day of. Thankfully we checked and booked tickets the day before. There is a cafe in the park as well so no need to pack food.
Otherwise all the guides were good. We especially liked the one in Monteverde cloud forest.

Hotel Review
Igloo Beach Lodge
Manuel Antonio
Activity Review
Arenal Hanging Bridges Guided Walk & Baldi Hot Springs & Meal
Arenal/La Fortuna

The hanging bridges experience was great. The hot springs not so much in the beginning, but better once we figured out the lay of the land.

Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Reviewed on Jan 11, 2022

Thank you for your review, Elena!
Your feedback is important and we rely on hearing from our travelers to ensure we’re doing a great job. We'll definitely take your comments into consideration moving forward.
I'm so glad to hear you enjoyed your guides, and how amazing that the hotel staff lent you their car! It was a pleasure helping you plan and book your trip, and I hope to assist you with another Costa Rica adventure in the future!
Best,
Brittany