
Brittany McNamara
I love how travel affords us the opportunity to encounter and discover wildlife, unique cultures, uncommon destinations, and the overall joys of traveling and having new experiences. I also believe that through travel, we can have a positive impact on the planet and local communities simply by incorporating sustainable practices and utilizing travel providers who make an effort to give back.
How did you get involved in travel?
"I'm an explorer at heart. I've always been curious and crave to understand everything and anything. Naturally, those qualities drew me to travel, where I could connect with other cultures, have insider access through relationships and activities, and experience as much as possible that the world has to offer.
As cliché as it sounds, those experiences have shaped my lifestyle, personality, and my perception and understanding of the world. So my goal is to provide others with the opportunity to explore and discover the world and, potentially, themselves. "
Please share a unique travel experience you will never forget.
"Patagonia was at the top of my bucket list for many years, so it was truly a dream come true for me to explore this untamed, wild, and remote land for a month in late 2018. The entire trip was incredible - from seeing southern right whales and their newborn calves breaching, to jumping into glacial lakes, and sipping yerba maté with gauchos after horseback riding.
But one experience that particularly stands out was when we were hiking in El Chaltén to Laguna Torre (Torre lake). About three miles into our nearly 12-mile hike, it started snowing. It was really coming down and covering the ground enough that we could barely make out the trail. We decided to wait a few minutes to see if it was just a squall that would quickly blow through, but it just kept snowing.
We went back and forth over and over again about what we should do, turning back twice. Finally, we decided to risk it and continue on our hike.
Thankfully the snow eventually let up, and once we reached the lake, we were afforded the most incredible views of the jagged peaks of Cerro Torre and the surrounding mountains, as well as the glacial lake filled with floating icebergs. We could even hear the crack and rumble of the glacier calving in the distance. To make it even better, we had the entire place to ourselves. If we had turned around, we never would've had such a special moment!"
Featured trips & expertise

Wildlife Luxury Adventure on the Osa Peninsula - 4 Days
Snorkel, hike, and bird-watch by day, then sleep in elegant eco-lodges at night on this luxury four-day wildlife tour around Costa Rica's Osa Peninsula. A naturalist guide will point out rare avian species during an evening hike, and then you'll explore the wilderness of Corcovado National Park on day two. Plunge into the pristine waters of the Isla del Caño Biological Reserve for a snorkeling or diving adventure to finish off the itinerary.

Explore Culture & Nature in Costa Rica - 6 Days
From visiting an indigenous village to riding horses in a national park to snorkeling with tropical fish, this six-day itinerary around Costa Rica offers a mix of cultural and outdoor activities. Start at Rincón de la Vieja National Park, where you'll soak in natural hot springs, then move on to the Gulf of Papagayo for a sunset sail, a jungle cruise, and a visit to an indigenous village. End your trip with a snorkeling adventure offshore the Catalina Islands.

Active Adventure on Costa Rica's Rivers & Caribbean Coast - 6 Days
Whitewater rafting, hiking, cycling, and kayaking await on this action-packed six-day adventure around Costa Rica. The start of the trip features a two-day rafting excursion down the Río Pacuare on Class III-IV whitewater. You'll explore Puerto Viejo de Talamanca on a bicycle, then see Cahuita National Park on a guided hike. Kayak around the lush jungle waterways around Punta Uva before the journey ends.

Luxury Wildlife Adventure in the Osa Peninsula - 6 Days
Enjoy Costa Rica in style on this high-end six-day trip around the wildlife habitats of the Osa Peninsula and Arenal. After a day exploring the capital city of San José, you'll travel to Drake Bay for a colorful birdwatching tour and hiking in Corcovado National Park. Continue to La Fortuna—and check into a luxury hotel—where you'll soak in hot springs, spot nocturnal mammals on a private jungle tour, and get up close with animals at a wildlife rehabilitation center.

Costa Rica's Natural Wonders - 10 Days
Explore the best of Costa Rica on this exciting 10-day adventure through the country's outdoor landscapes. Get to know the capital city of San José before heading off to Arenal for several days of volcano hikes and soaking in natural hot springs. You'll explore the cloud forest, learn about coffee production in Monteverde, and then continue to Manuel Antonio National Park for boating and snorkeling in aquamarine waters.

Family Trip to Costa Rica's Volcanoes, Waterfalls & Coral Reefs - 11 Days
Featuring outdoor adventures and abundant opportunities to spot monkeys, sloths, and toucans in the wild, this family-friendly 11-day trip around Costa Rica is fun for all ages. Start by hiking to waterfalls and soaking in hot springs in Rincón de la Vieja National Park, then continue to the Gulf of Papagayo to snorkel around a coral reef and tour a coffee farm. Visit a scarlet macaw refuge before wrapping up the trip with a day of hiking and wildlife viewing in the Werner Sauter Biological Reserve.
Recent trip reviews for Brittany
Brittany’s recommendations were spot on! She ...
Costa Rica
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Mar 3 - Mar 10, 2023

Brittany’s recommendations were spot on! She was such a huge help and knew Costa Rica so well that we experienced the best. read more
Wonderful - Ease of Travel
Costa Rica
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Feb 13 - Feb 21, 2023
We used KimKim to book our transport and tours - we took care of the lodging on our own. Brittany and Jessica were both wonderful - and their care really took the concern out the logistics - everything went smoothly and according to plan. Thanks ladies!
Fortuna/Arenal Area
Volcano Hike & The Springs Hot Springs & Meal
Jacamar Naturalist Tours
Giavone Villalobos was our guide for the volcano hike - it was just a low key walk but very, very informative - it wasn't only about the volcano... read more
All of the tours and transportation that she ...
Costa Rica
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Jan 29 - Feb 7, 2023
All of the tours and transportation that she scheduled were prompt and knowledgeable about the area read more
Amazing Costa Rica!
Costa Rica
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Jan 30 - Feb 5, 2023
We thoroughly enjoyed our time in Costa Rica and are grateful for the planning by KimKim. We had a 3 hour tour of Hanging Bridges and it was fantastic! Loved it! We learned so much and would've missed so much had we walked through by ourselves. Then they recommended the Arenal Whitewater rafting and that was amazing! My husband said it was his favorite thing in Costa Rica. Thank you for your help and especially for Hanging Bridges tour!! read more
1st time with KimKim
Costa Rica
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Nov 16 - Nov 29, 2022
1st time with KimKim
Planning the trip with KimKim was a pleasure. We were a bit overwhelmed with what CR has to offer and having someone help us make the most of two weeks there was a life saver.
Selection of activities was excellent - both in terms of number and variety of things to do. Both guides were very responsive and helpful.
Highlights of the trip: Rafting and chocolate tour in Puerto Viejo de Talamanca
Unexpected highlight: Kayaking up the river in PVdT
Can skip: We booked 3... read more
First time visiting Costa Rica
Costa Rica
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Jan 10 - Jan 19, 2023
We visited Costa Rica for the first time and spent 9 days in the country. We spent our first night in San Jose and then 2 nights each in Manuel Antonio, Monteverde, La Fortuna and Tamarindo. We wanted to see as much as possible on this trip and we feel like we got to see a lot of different places. Getting to these different places wasn't easy. My wife gets car sick and she really had a rough time on the roads. If I could do it again I would have considered flying from place to place when... read more

Hi Aaron,
Thank you for taking the time to write a review! We really appreciate your feedback, as do our travelers. I'm glad to hear that overall, you had a great time, and that the upgrade transfers worked out better for your wife.
We hope you'll consider using kimkim again in the future,
Brittany
Trip of a Lifetime
Costa Rica
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Dec 2 - Dec 13, 2022

Where do I begin! It was such a wonderful experience from start to finish, and our specialists were extremely helpful along the way. We changed our mind on the itinerary a couple of times, but were met with patience and professionalism at all times. I actually ended up booking a different hotel through my work after booking, so we were able to book a different tour instead which was great! Okay, so down to the nitty gritty:
Days 1-5: La Fortuna
We were picked up by our lovely drivers,... read more
Amazing time in Costa Rica!
Costa Rica
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Nov 21 - Nov 28, 2022
I had planned my trip to Costa Rica for February, but it had to be rescheduled for November. It was a great relief that the KimKim team assisted me and made all the changes easily and smoothly from the beginning until the end :).
My partner and I had an amazing time in Costa Rica! The whole trip was on-point, without any issues with the activities and transportation within the country (which was my biggest concern, since the roads are tricky to navigate). We arrived in San José and... read more
Thank you so much for making the trip a wonde...
Costa Rica
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Oct 10 - Oct 20, 2022

Thank you so much for making the trip a wonderful adventure!
Everything was simple and easy thanks to the efforts of Brittany and the KimKim team to arrange all the travel details and transport.
Thanks !!
Top notch! 6 nights in Costa Rica
Costa Rica
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Oct 3 - Oct 9, 2022

Top notch!
We went to Costa Rica for 6 nights, no hiccups, everything was great. The local tour guides were aways helpful and friendly. Kimkim chose great companies to work with.
The activities we did always met and surpassed our expectations.
P.S. if you fly into Liberia, I would recommend using Adobe car rental, they are super friendly and have a shuttle from the airport to their HQ. When you walk out of the airport you will be greeted by your shuttle driver holding a Adobe... read more
Cannot recommend enough!
Costa Rica
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Aug 31 - Sep 9, 2022
I had such an amazing trip! Tortuguero was beautiful. Staying in the rainforest and seeing all kinds of wildlife was so great. I saw so many sloths I lost count! Watching the sea turtles lay eggs on the beach was life changing. I could’ve stayed there for my entire trip, but I am also so glad I visited Puerto Viejo and San Jose. All of the tour guides and drivers arranged for my trip were knowledgeable and friendly. As a female solo traveler I was nervous for my first experience going alone,... read more
Wildlife watching & adventures in Costa Rica
Costa Rica
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Aug 27 - Sep 5, 2022
Had a very good trip to Costa Rica. If you're interested in wildlife viewing above almost everything else, I would greatly recommend spending a lot of time in La Fortuna. I myself brought my 600mm telephoto lens and had a blast with the very colorful wildlife of the area!
I'm terrible with names–but the bird watching and night walk I had on the same day with the same guide from EcoTerra Costa Rica were stellar. For sloths, having a guide is a must–these things are almost invisible to the... read more
Ryan and Brittany were great, always in commu...
Costa Rica
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Aug 20 - Aug 28, 2022
Ryan and Brittany were great, always in communication during both planning of trip, as it reached closer to dates of departure to Costa Rica and when I reached out during my visit to Costa Rica. We had a mix of beach, rainforests and volcanoes - I wouldn't of changed it a bit. I highly recommend KimKim, they are a A+ in my book. Thanks KimKim. read more
Highly recommend using KimKim!
Costa Rica
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Aug 4 - Aug 18, 2022
Right from the start KimKim were just so amazing, Brittany really took the time to go back and forth and help us design our perfect holiday. She helped us with activities and with budgets, it made the process fun and easy. Once we were on holiday, we had delays and cancellations with our flights, KimKim were great here as well. Ryan called us on the phone and helped organise new transfers at our destination and kept in touch the whole time to help us out. It really went above and beyond. The... read more
Really amazing experience
Costa Rica
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Jul 18 - Jul 28, 2022
We had an incredible time traveling with our children to Costa Rica. The accommodations were incredible places we wouldn’t have been able to find in our own and the transport was so seamless. We are so thankful for our amazing time. read more
Wow! Great travel solution for busy people!
Costa Rica
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Jul 19 - Jul 27, 2022
Wow! Back when we were younger, we used to put everything together ourselves when we traveled but this time we were traveling with another family and did not want to drive ourselves around. We also didn't have time to do all the research that we used to have before kids. Brittany and KimKim made this trip possible.
Brittany and her team was fantastic and patient when it came to answering our questions. The website interface was pretty good and intuitive, though there was a bug where... read more
Excellent
Costa Rica
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Jul 9 - Jul 17, 2022
I was honesty very skeptical about using KimKim because I simply discovered it while researching online but I could not have been more pleased! Everything worked out perfectly. All of our stays were amazing. The drivers were excellent and never late. I highly recommend them. read more
KimKim.com made planning my trip to Costa Ric...
Costa Rica
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Jul 8 - Jul 15, 2022
KimKim.com made planning my trip to Costa Rica easy. The service was excellent. I received messages from Brittany and Ryan every step of the way. If I had a question, they had an answer for me within the day. In addition, the ability to select locations, activities, and hotels ala carte made planning more personal. Activities were a combination of group and individual choices. Hotel selections included three- to five-star aminities.
Thank you so much, Kimkim.com, for helping me create a wonderful trip!!!
Amazing Costa Rica trip planned by Kimkim
Costa Rica
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Jun 22 - Jul 4, 2022
We have always wanted to visit Costa Rica to see the amazing animals in their natural habitate. However, we just didn't have the time and energy to plan a big two-week trip. Reading endless reviews for many tours and deciding on which region/city to visit. So, we decided to use a travel agency for the trip planning. I found Kimkim from online searches and liked the fact that until the trip is finalized to my liking, we don't need to pay for anything. Brittany was amazing in getting exactly... read more
Our Costa Rica adventure! 🇨🇷
Costa Rica
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Jun 29 - Jul 8, 2022

Our trip to Costa Rica was absolutely inspiring and every destination was as breathtaking as the one before! Having Brittany to guide our planning through every step of the way eliminated so much of the stress and confusion of traveling to a place that I had only dreamt of visiting but in reality, didn't know much about and honestly, didn't even know where to begin. Her suggestions were right on point, almost as if she knew us personally. Every single booking from lodging to transportation... read more
This family trip to Costa Rica had it all
Costa Rica
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Jul 3 - Jul 14, 2022
This family trip to Costa Rica had it all: adventure, learning, views, nature, rainforest, beach, ocean, river, hot springs, volcano, hikes, hanging bridges, zip lines, animals, waterfalls and FUN!!
We loved it!!
The program of activities each day was well balanced so we always had time to also explore a little more by ourselves and enjoy meeting locals and tasting delicious food. The weather was amazing in the sense that even though it was the rainy season we only had one rainy day and a couple of nights when it rained some, but this never held us back.
This was the best trip ever!!!
Costa Rica
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Jun 22 - Jun 30, 2022

I tried planning our trip to Costa Rica on my own but then someone told me about kim kim.com and what a fantastic tip that was! Brittany did an incredible job listening to what I was hoping for in this trip and then planning every detail to make it worry-free and even better than I'd dreamed! She organized all of our transportation and the service was impeccable with courteous, friendly and informative drivers who were always on time. Although I changed my mind a time or two prior to the trip... read more
Just amazing!
Costa Rica
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Jul 2 - Jul 9, 2022

Wonderful experience planning and during the trip. Advisor was really responsive and accommodating! Loved the Bri Bri, cocoa and waterfall trip!! Breathless! The hotels were amazing! Xandari resort 9n outskirts of San Jose and Cariblue in Puerto Viejo, Caribbean side...really cool! Amazing food, places and people...and awesome animal experience at Jaguar Rescue Center! read more
Brittany and the Kim Kim team were terrific!...
Costa Rica
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Jun 24 - Jul 1, 2022

Brittany and the Kim Kim team were terrific!
Our 8 day itinerary was wonderful. The process was seamless; each hotel was prepared for our arrival and all of our drivers were on time! It was so nice to not have to worry about getting from one place to another and we could sit back and relax during our travels to each of our locations.
I will highly recommend your service to friends and family.
Special thank you to Brittany who helped move up our final pick up time. The local news... read more
Stress free adventures
Costa Rica
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May 20 - May 28, 2022
Brittany was amazing coordinating our trip in Costa Rica! When one tour accidentally picked us up a day early so we missed our planned tour - she was able to quickly rearrange our bookings. She recommended an upgrade to Tabacon Thermal Spa and that was such a relaxing and romantic start to our honeymoon. In Arenal the sloth tour was cool (saw 8 sloths!) the volcano hike was challenging yet beautiful and informative. The boat transfer across lake arenal was unique and felt very “local”.... read more

Tony,
I'm so glad I was able to help straighten out the tour mishap while you were on your honeymoon! Besides that, it sounds like you enjoyed experiencing a little bit of everything that Costa Rica has to offer - relaxation, thrilling adventures, culture, and gastronomy.
Thank you so much for sharing your feedback and review. The kimkim team is excited to help plan your next international adventure!
Best,
Brittany
Costa Rica the easy way!
Costa Rica
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May 21 - May 29, 2022
My girlfriend and I work rather long days and by the time the night or weekends roll around, we don't want to be bothered with doing anything that requires effort. We made a few attempts at planning trips on our end (we both struggle to make decisions), kept going circles, months had passed, and finally we just decided to have someone else do all the work.
We found KimKim doing a quick google search, noticed that they wanted to ask you about what type of holiday you wanted, but then also... read more

Hi Todd and Annie,
Thank you so much for your kind words! I'm glad to hear you thoroughly enjoyed your Costa Rica trip and my services met your expectations. It sounds like your tour of San Jose was the perfect fit for the two of you, and you had a great experience in each destination.
The team at kimkim will be happy to help you with your next trip, and if you decide you'd like to return to Costa Rica, it would be a pleasure to work with you on another unique itinerary!
Best,
Brittany
I'm glad we used KimKim! The site was intere...
Costa Rica
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May 28 - Jun 4, 2022

I'm glad we used KimKim! The site was interesting to use since it takes your interests, timeline and and budget and makes suggestions to get you started, but also allows you to make selections and modifications. It was great not having to book each transfer, hotel, and tour on our own. When we needed to make changes, Brittany was great at getting back to us quickly and making things happen. read more

Thank you for sharing details of your experience in Costa Rica, Naomi! I'm sorry to hear about your experience at The Falls Hotel in Manuel Antonio, but I'm glad they were ultimately able to resolve the situation for you.
It was a pleasure assisting you with organizing your trip, and the kimkim team can't wait to help you plan another amazing adventure in the future!
-Brittany
Our trip was very last minute and Kimkim made...
Costa Rica
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May 28 - Jun 4, 2022
Our trip was very last minute and Kimkim made it really easy to not miss out on any activities. Brittany was also so amazing, she was available at odd times and checked in on us when we needed her. read more

Thank you for your review, Dorsa!
I was happy to help plan and organize your Costa Rica trip for you. We hope you'll consider using kimkim's services for future international trips!
Best,
Brittany
Our trip was fantastic! The trip started badl...
Costa Rica
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May 17 - May 24, 2022
Our trip was fantastic! The trip started badly with one of the worst aircraft delays I have ever experienced (24 hour delay with 12 hours sitting on plane). We were worried about meeting our driver at 12am as the flight kept getting pushed, as well as missing our morning tours, and being too late for hotel check in. Our local specialist, Brittany, however, made the experience easy and she ensured our driver was waiting for us (even with the delay), that our hotel knew we would be very late,... read more

Thank you for your review, Stephanie!
I can't imagine how frustrating your flight situation must have been, so I'm happy I was able to provide a little relief and comfort in knowing that everything would be good to go once you arrived. I'm glad to hear your wildlife tours exceeded expectations, and how much your son enjoyed the sloth tour.
We hope you'll consider kimkim for future adventures, and I'd be more than happy to help you plan another thrilling trip to Costa Rica!
Best,
Brittany
Ho tel selection was perfect. Best hotel was ...Naraya Springs 5*
Costa Rica
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Apr 1 - Apr 8, 2022
Hotel selection was perfect. Best hotel was Naraya Springs, Finca Rosa Blanca and Tulemar were a close second. The Belmar was just OK, but, not great. It would be good to suggest to travelers that distances are great and the ride between points is 3-4 hours in less than great vans. Bottom line-allow more time in each stop than we did. Hanging bridges was fantastic but rather arduous for a person with compromised knees or hips. It is not flat walking. Cloud forest would be better if... read more

Thank you for your review, Alan!
Your feedback is important and we rely on hearing from our travelers to ensure we’re doing a great job. We'll definitely take your comments into consideration moving forward.
I'm glad to hear you enjoyed your accommodations, I was certainly jealous of your stay at Nayara Springs and at Finca Rosa Blanca! We hope you'll consider kimkim for planning your future international adventures.
Best,
Brittany
Great Family Trip to Costa Rica
Costa Rica
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Mar 12 - Mar 19, 2022
I can't say enough good things about the people of Costa Rica - they are friendly, happy, and proud of their country. Most spoke English, but were very patient with our Spanish, which my 2 high schoolers had fun practicing. The scenery and wildlife were great and the food was delicious.
Brittany helped us arrange a great trip to Costa Rica where we were able to visit Arenal, Monteverde and Manuel Antonio. In La Fortuna, we got a great view of the Arenal volcano and did a nocturnal walk... read more

Hi Tiffany,
It was a pleasure working with you to plan your family's adventure in Costa Rica! I love that your kids were able to practice their Spanish skills, and that you were able to spot sloths and monkeys during your stay at La Mariposa. The team at kimkim will be happy to help you with your next trip, and if you decide you'd like to return to Costa Rica, I have a few ideas of where you could visit next time!
Best,
Brittany
Costa Rica
Costa Rica
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Mar 24 - Apr 2, 2022

We had an amazing trip to Costa Rica .We planned the trip with Brittany’s help and she did a wonderful job. The people are very nice in CR. We felt very safe. Our accommodations were top notch - clean and excellent service . read more

Krishna,
I'm so happy to hear you enjoyed your trip, especially your accommodations! It was lovely working with you, and I hope you'll consider kimkim again for your future adventures!
Best,
Brittany
Brittany was great to work with and was very ...
Costa Rica
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Mar 22 - Mar 26, 2022
Brittany was great to work with and was very accommodating while we asked for modifications. It was also great to have her support during the trip! read more

Thank you so much for your kind words, Adriene! Happy to have been able to clarify directions during your trip, and I'm glad the sloth tour was a memorable experience for you. We hope you'll reach out to kimkim in the future for assistance with planning your next adventure!
Best,
Brittany
Amazing trip for 2 animal lovers!
Costa Rica
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Mar 11 - Mar 20, 2022
We had an absolutely fantastic time in Costa Rica. My daughters (ages 7 and 9) loved everything about the trip. The Arenal, Monteverde, Manual Antonio itinerary was perfect -- we felt like we got to see a lot of biodiversity in a relatively short time. The visit to Proyecto Asis, the animal rehab center, was a highlight for our animal lovers!
It was an absolute pleasure working with Brittany. She crafted an itinerary that worked really well for our family, and once we were on the ground in Costa Rica, everything worked seamlessly.

I'm so happy to hear your daughters loved their trip, Natalie! With so many great wildlife and outdoor experiences available in Costa Rica, I'm glad you were satisfied with the itinerary we put together and enjoyed everything you got to see and do. I hope we can plan a return trip for you and the family when the girls are ready to explore more of what Costa Rica has to offer!
Best,
Brittany
Unforgettable vacay in Costa Rica!
Costa Rica
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Feb 14 - Feb 22, 2022
We travelled to Costa Rica with Kimkim in February this year and it was a trip that will stay with us forever. This was our first international trip in 2 years since the pandemic hit us and we approached it with a fair bit of apprehension. My partner and I knew that we wanted to travel but did not have the bandwidth to research and build a trip of our own given our busy work schedules. Enter Kim Kim! Over the past few weeks....everytime our friends ask us how our trip was, we have one answer... read more

Hi Ashvini,
Thank you for taking the time to write a review! We're thrilled you had a wonderful time on your Costa Rica adventure and we're glad we were able to seamlessly reschedule your trip. It was a pleasure helping you plan and book your trip, and we can't wait to help you with another adventure in the future!
Best,
Brittany
Brittany made great suggestions on hotels and...
Costa Rica
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Feb 19 - Feb 26, 2022
Brittany made great suggestions on hotels and activities, was quick to make the changes we asked for, guided us through decisions, and went above and beyond to find alternatives when things were already booked due to a very busy travel season. Highlights were the zip line in Monteverde and the nighttime turtle experience with a licensed guide. read more

Thank you for leaving a review, Lydia!
It was a pleasure working with you and your travel companions, and I'm thrilled to hear you enjoyed your trip - particularly the turtle tour and ziplining. Myself and the rest of the kimkim team look forward to assisting with your future worldwide adventures!
Best,
Brittany
Great time in Guanacaste!
Costa Rica
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Feb 2 - Feb 9, 2022

Brittany helped us to plan a great trip to Costa Rica! My friend lives there, but we wanted to make the trip extra special by going on some tours together. We were particularly impressed with our green turtle nesting tour and riverboat and rum experience. The guide (I didn't catch his name) for our turtle nesting tour was very knowledgeable and helped us to spot over 10 turtles! He also helped us to arrange a taxi after the tour.
Our Riverboat and Rum Experience at Hacienda Viejo was... read more

Hi Sabrina,
Thank you for sharing such great details of your experience in Costa Rica! I'm so glad to hear you enjoyed all of your tours, and happy we were able to secure the transportation for you at the last minute. I hope we can plan another trip to Costa Rica for you in the future!
-Brittany
Good Experience, Good Service, but not necessarily great or excellent
Costa Rica
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Jan 24 - Jan 31, 2022

Normally I book trips myself, but this was our first time using a travel agent, and we had a fun week in Costa Rica. It is a beautiful country with lots to do and see. If anything, I wish that we had more time there. Brittany, our agent, was always friendly and reasonably responsible. She listened to our needs throughout the process. Most of the trip reservations ran smoothly. The only hiccup we had was on the first night. We arrived at 2 am from our flight, super tired. When we came to the... read more

Thank you for writing a review, Divya
Your feedback is important and we rely on hearing from our travelers to ensure we’re doing a great job. We'll definitely take your comments into consideration moving forward.
All the best,
Brittany
Great vacation in Costa Rica
Costa Rica
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Dec 29 - Jan 6, 2022

Brittany and the Kim Kim team put together a fantastic 9 day trip for me and my son over the New Year holiday with very short notice and reasonably priced. Our accommodations in La Fortunate, Monteverde and Manuel Antonio were beautiful and luxurious. Twice we opted to hang out in our room just to enjoy the beautiful views.
Brittany had set up multiple excursions and guided tours at each of the three destinations. The activities like the sky walk, kayaking and snorkeling were so much fun. We... read more

Hi Ann,
Thank you so much for your kind words! I'm happy to hear you and your son had a blast in Costa Rica and the accommodations exceeded your expectations. It was a pleasure helping you and your family, and the kimkim team can't wait to help you plan another amazing adventure in the future!
Best,
- Brittany
The trip was well planned, with a few nuances
Costa Rica
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Dec 24 - Jan 1, 2022
The trip was well planned, but it would be nice to know in advance which tours were private and which were small group. Also, in terms of our itinerary, it would be better if we had the hot springs visit on the evening that we arrived in La Fortuna rather than the next day when we also had a bunch of tours. That would give us more time to enjoy the resort and provide dinner. The fact that the La Fortuna hotel had no restaurant aside from breakfast was a bit of an issue without a car.... read more

Thank you for your review, Elena!
Your feedback is important and we rely on hearing from our travelers to ensure we’re doing a great job. We'll definitely take your comments into consideration moving forward.
I'm so glad to hear you enjoyed your guides, and how amazing that the hotel staff lent you their car! It was a pleasure helping you plan and book your trip, and I hope to assist you with another Costa Rica adventure in the future!
Best,
Brittany