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Esther Ruempol

Travelling and discovering new places is one of the things I love most in life, and the best part is to share these special places with our travellers. Our goal as a local specialist is to design your ultimate dream holiday, with a focus on sustainability and authentic experiences.

We like to make sure your trip has a minimum negative and maximum positive impact on the destination you visit. To this end, our accommodation portfolio consists of luxury lodges that have been verified and are known to have a sustainability mindset. They make a genuine effort to contribute positively to the nature, wildlife, and local communities in their direct environment.

I firmly believe that luxury travel and sustainability can co-exist and be integrated with your personal wishes to ensure you have the holiday of a lifetime!

What places and activities do you specialize in?

"South Africa is definitely my specialty. I have lived and worked here for the past 11 years and I have travelled extensively. I have been lucky enough to have the opportunity to have seen a lot of accommodations and visited many of the highlights as well as off the beaten track destinations.
In addition, I make regular visits to the countries surrounding South Africa and I have also gained a lot of knowledge on Namibia, Botswana, Zambia, Zimbabwe and Mozambique."

How did you get involved in travel?

"When I was 18 and had finished high school, I was not sure what to study and so I embarked on a solo-trip to Australia for 8 months. This was the best thing I could have done and when I came back I decided to study tourism!
I have never looked back since then. Travelling is in my blood, I love discovering new places and especially to use those experiences to plan the perfect trip for my clients.
"

Please share a unique travel experience you will never forget.

"That first trip to Australia is something I will never forget. Australia is an immensely large country and because I was there for 8 months and travelled around a lot, it gave me so many different experiences. There are many beautiful and different types of landscapes, activities from wine tasting an visiting the vineyards to driving a 4x4 and diving and snorkelling on one of the islands bay the East Coast.
It also taught me a lot of things about myself and about (solo) travelling in a new country you have never been to. Some of these things I can still use today when designing a tour for my clients. "

Top itineraries and travel advice
Road trip itineraries

Recent trip reviews for Esther

Amazing Safari to the Oktavango Delta, Kalaha...
Botswana | Jul 28 - Aug 6, 2026

Ingenie
Ingenie D.
Willemstad, Curaçao | Reviewed on Aug 09, 2026
Amazing Safari to the Oktavango Delta, Kalahari and Victoria Falls Read more

Amazing Safari to the Oktavango Delta, Kalahari and Victoria Falls

Hotel Reviews
Kadizora Camp
Botswana Gunotsoga, Lobilos

Amazing guides, and activities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Waterfalls Lodge
Victoria Falls
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Evolve Back Kalahari

This lodge was truly impressive. Their service excellent, and I love that they took every opportunity to surprise and exceed our expectations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
City Lodge Johannesburg O.R. Tambo International Airport

Rooms were good, breakfast was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Aug 09, 2026

Thanks so much for the reviews Ingenie, we highly appreciate it and we thoroughly enjoyed planning this trip with you 😊

Enjoyable experience from start to finish!
Namibia | Jul 4 - Jul 21, 2026

Nane
Nane M.
Belgium | Reviewed on Aug 04, 2026
From the start, we felt like we were in the most capable hands to plan our Southern Africa adventure. Through countless messages and a video call, Esther was able to design the perfect trip. She was very understanding of our wishes and desires, not only about the actual itinerary, but also to keep everything within a certain budget. It definitely gave us peace of mind to have everything booked and organized beforehand. During the trip, it was also so easy to get in contact with her. She... Read more

From the start, we felt like we were in the most capable hands to plan our Southern Africa adventure. Through countless messages and a video call, Esther was able to design the perfect trip. She was very understanding of our wishes and desires, not only about the actual itinerary, but also to keep everything within a certain budget. It definitely gave us peace of mind to have everything booked and organized beforehand. During the trip, it was also so easy to get in contact with her. She responds quickly, checks in regularly, and follows up thoroughly. Overall, it was an unforgettable and enjoyable experience, from designing the trip to actually being there. A dream-come-true trip for sure!

Hotel Reviews
Nkosi Guest Lodge
Victoria Falls

Enjoyable experience. We had a very spacious and clean room, staff was helpful and kind. Breakfast was tasty and has a good selection. The location is a little bit out of town, but easy to get a taxi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Old House
Kasane

This was an okay stay: nothing special, nothing terrible. The rooms are a little outdated, and our shower and tap water was brown. Staff seems a little uninterested, but in the end helpful. Food was okay. In conclusion: good for one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thamalakane River Lodge
Maun

A very relaxing, beautiful stay. The room was spacious and clean. We had a babbler room right on the river bank, so great views too! The buffet dinner is good - quality food and variation. Breakfast was maybe a little limited/small. The staff is super helpful and accommodating. We did the Moremi game drive with them, and our guide NT was the best guide we had on the whole trip. He was incredibly kind, extremely knowledgeable and just overall a fun human to spend the day with.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olive Grove Guesthouse
Windhoek

We were sad to be only staying one night! Such a wonderful guesthouse: great staff, good food and beautiful room!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Waterberg Guest Farm

Definitely the most gorgeous stay of our trip. You feel like it's just you and the Waterberg Plateau when you're in your room/chalet. You can't see anything or anyone else. We also loved the big windows to maximize the views. Staff was super attentive and kind. We did a horseback ride with Nelson - such a great guide. Not only did he give a lot of explanation about the area, he also taught us how to ride better. We had dinner at the lodge (a set menu), and it was probably one of our favorite dinners on the trip. They also were very accommodating with dietary restrictions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Okaukuejo Resort - Etosha National Park
Etosha National Park

Not much to be excited about, except the waterhole. The rooms need renovated, the restaurant needs better chefs, and the property needs better staff. We arrived (early!) for the afternoon game drive that was booked for us, only to get told it was overbooked and we couldn't do it. All they offered was a spot on the next afternoon's game drive. It wasn't until we contacted our travel agent that they came up with a better offer to compensate for their error. We were "lucky" to be staying two nights, but if we only had one night, we would have been out of luck! It's nice to be able to stay inside the park, and seeing the animals at the waterhole (especially at night) is amazing, but the rest is just bad.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Twyfelfontein Country Lodge
Khorixas

Beautiful environment and fun lay-out of the buildings. Our room was a little small, but it still had everything we needed. The dinner buffet was good - variation and good quality food. We didn't have lunch included, so paid for it on the spot (there aren't really any lunch options nearby) and thought that was a little expensive. We did the ephemeral river drive with them - knowledgeable, attentive guide and overall fun experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Namib Guesthouse
Swakopmund

Such a cute place! Great location, within walking distance from the center. Staff was extremely helpful, answering all of our questions and helping with bookings. Clean and spacious room - one of our faves on the trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Namib Desert Lodge
Solitaire

Quite a distance from the national park, but the lodge is still in a beautiful location, so you don't even realize it. Staff is wonderful, and the food is great. It was our favorite buffet food of the trip. The lodge offers (self-guided) hiking trails and guided activities. We did the scorpion/stargazing tour - very cool!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Aug 09, 2026

Thank you so much Nane and Brian, your reviews are invaluable to us and we are thrilled to hear you had a great trip!

Wonderful experience in Zimbabwe and Namibia
Botswana | Jul 9 - Jul 31, 2026

Jane
Jane M.
Australia | Reviewed on Aug 04, 2026

Our travel agent Esther (via Kimkim) arranged a wonderful trip for my friend and myself in Zimbabwe and Namibia, despite having limited time and being bit late in booking (our fault). Everything went smoothly - from pickups and drivers through to the recommended lodges - and everything was wonderful. There were many once-in-a-lifetime moments on the game drive in Zimbabwe and river safaris on the Zambezi and Chobe rivers. Esther was very responsive to our preferences and our budget, and kept us up to date with visa requirements and other formalities. Highly recommended.

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Aug 04, 2026

Thanks so much for the wonderful review Jane, it was a great pleasure planning this trip with you and I'm so glad you enjoyed it!

A Wonderful Trip to Lesotho and Swaziland -- Thanks to Eco-Travel Boutique
Mozambique | Apr 17 - Apr 27, 2026

Michael
Michael C.
San Jose, CA | Reviewed on May 06, 2026
This was my second trip planned by Esther with the Eco-Travel Boutique and another great trip. Esther will work with you to tailor what you are looking for in your trip. And just as important, she is very knowledgeable, which permits her to suggest things you did not know existed or that you never knew you could do. We all have a choice when it comes to hiring someone to help us spend our precious time away from work. I am very pleased how this trip to Lesotho and Swaziland turned out... Read more

This was my second trip planned by Esther with the Eco-Travel Boutique and another great trip. Esther will work with you to tailor what you are looking for in your trip. And just as important, she is very knowledgeable, which permits her to suggest things you did not know existed or that you never knew you could do.

We all have a choice when it comes to hiring someone to help us spend our precious time away from work. I am very pleased how this trip to Lesotho and Swaziland turned out and I believe Eco-Travel Boutique will assist you to experience similar results.

Hotel Review
Sani Mountain Escape
Underberg

Authentic home stay in a remote village in Lesotho.

Authenticity & Character
Staff
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on May 08, 2026

Thanks so much for the fantastic feedback Michael, we really appreciate this! It was wonderful to have you travelling with us again and we are thrilled to hear you enjoyed the trip :-)

Dream Safari Trip and Cultural Immersion in Tanzania and South Africa
South Africa | Dec 17 - Dec 30, 2025

Shari
Shari K.
Mesa, AZ | Reviewed on Jan 12, 2026
Liz and Esther planned an amazing, once in a lifetime trip for me. I worked with them for many months to perfect the itinerary and they were very accommodating to my requests. Throughout the entire trip, the ladies were in contact with me via Whatsapp groupchat, whether it was a check in or to resolve any minor issues. I appreciated the constant communciation as I am female solo traveler. Angelique was also very helpful in making sure my South Africa portion of the trip ran smoothly with... Read more

Liz and Esther planned an amazing, once in a lifetime trip for me. I worked with them for many months to perfect the itinerary and they were very accommodating to my requests. Throughout the entire trip, the ladies were in contact with me via Whatsapp groupchat, whether it was a check in or to resolve any minor issues. I appreciated the constant communciation as I am female solo traveler. Angelique was also very helpful in making sure my South Africa portion of the trip ran smoothly with reservations and coordinating driver pick up/drop off. All in all, I had an unforgettable trip that exceeded my expectations. I highly recommend booking with these ladies for any future African destinations in East/Southern Africa.

Hotel Review
Sanctuary Mandela
Johannesburg

I highly recommend staying at this hotel. The hospitality is some of the best I've ever received. The staff is very warm and welcoming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jan 14, 2026

Hi Shari

Thanks so much for your wonderful review, we are absolutely thrilled to hear you had a great trip! We also passed on your compliments to Sanctuary Mandela and they loved having you stay with them and send their regards and a BIG thank you!

JJ in the first part of our trip was an outst...
Madagascar | Oct 11 - Oct 26, 2025

G
George H.
La Vista, NE | Reviewed on Oct 27, 2025
JJ in the first part of our trip was an outstanding guide. He was charming, easy going and astonishingly knowledgeable. I can’t recommend him highly enough. Read more

JJ in the first part of our trip was an outstanding guide. He was charming, easy going and astonishingly knowledgeable. I can’t recommend him highly enough.

Hotel Reviews
Masoala Forest Lodge

Excellent. Rustic and expensive but how they manage to maintain the offer in such challenging conditions is astonishing.

Anjajavy Lodge

Very expensive but very very good and astonishing for where it is located.

Le Soleil des Tsingy
Palissandre Côte Ouest
Morondava
Relais des Plateaux & Spa

Don’t buy the inclusive dinner for travellers. It’s a poor second to the full menu which is not expensive in any event.

Relais de Mantadia
MAISON GALLIENI
Antananarivo
Intercontinental Johannesburg O.R Tambo Airport
Johannesburg

About as good as an airport hotel can be (which are so often deeply disappointing)

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Oct 28, 2025

Hi George, thank you so much for your review and the feedback. We are thrilled to hear you had a wonderful time in Madagascar and will be sure to pass on your compliments to the guides and lodges!

Amazing Africa Journey
South Africa | Sep 17 - Oct 11, 2025

Ron
Ron B.
Canada | Reviewed on Oct 27, 2025
Follow up to second rating above: we met Esther on WhatsApp at the beginning of our trip, mid-Sept this year after arrival in South Africa. All of our messages with Esther over the next ~6 weeks were met with quick and supportive responses.
Importantly for us, Liz and Tshepo were two local specialists who spent most of the last 12 months planning this trip. The itinerary they helped plan was overall perfect for us. Communication via messages was prompt, clear, helpful and friendly. Changes we...
Read more

Follow up to second rating above: we met Esther on WhatsApp at the beginning of our trip, mid-Sept this year after arrival in South Africa. All of our messages with Esther over the next ~6 weeks were met with quick and supportive responses.
Importantly for us, Liz and Tshepo were two local specialists who spent most of the last 12 months planning this trip. The itinerary they helped plan was overall perfect for us. Communication via messages was prompt, clear, helpful and friendly. Changes we suggested were made.
We had the trip of a lifetime. From minute one, any concerns we had about arrangements disappeared. Escorts, drivers and transfers at airports and activities were consistently flawless. We felt cared for and secure.
Overall, from Day 1, the trip got better and better. We discovered Tshepo and Liz had included activities in each spot that went above and beyond what we thought we wanted. We soon realized where our money was going! The accommodations and excursions exceeded our expectations, e.g., Ocean View House in gorgeous Camps Bay, Marine Big 5 tour, a 25 minute helicopter flight over Victoria Falls and more!
Our biggest unexpected issue was a delayed flight resulting in missing connecting flights to Uganda gorilla excursion. From the moment about 1150pm that we messaged Liz, she pulled out all stops to rearrange this tour which was so important to us. By the following morning, she had a new itinerary for us which was again perfect.
We were fortunate all around.

Hotel Reviews
Sultan Sands Beach Resort

Very nice resort on the Indian Ocean. Spectacular location. Staff were lovely. Very friendly and accommodating. Unfortunately can't remember the name of a few special staff. Food met expectations. We upgraded to all inclusive - were a little confused as the all inclusive had exclusions. Evening entertainment was very good. Room/cabin on the beach was very nice. The food at the Indian restaurant was spectacular.

Mara Simba Lodge

The lodge was not fenced so wildlife such as monkeys and antelope could wander through which was fun. Location on a river was great. Waiter, Daniel took us under his wing. Service was excellent. Buffet food was good. Jane at the front desk was very helpful. Internet service could be improved. Our driver Sam was great taking us on game drives. Extremely knowledgeable about the wildlife, very experienced guide and it showed. We were very fortunate to have him as our private tour guide for our 5 days in Kenya. We would love to go back to Mara Simba.

Lake Nakuru Lodge
Nakuru

Thanks to Sam, our dedicated driver and guide from Nairobi to Maasi Mara, we thoroughly enjoyed our introduction here. A scenic setting with good food and accommodation that Sam made into a great introduction to Kenya safari drives. Thanks to all the helpful staff*****. The lodge seemed older compared to other accommodations?

Tamarind Tree Hotel
Nairobi

Good for our brief overnight stay after airport arrival. Good for sleep, shower and breakfast. No time to check out other amenities. Please provide water as necessary in a liberal way - namaste.

Ichumbi Gorilla lodge

How can a lodge in such a remote, difficult access spot get 5 stars?! Well, because of how extraordinarily service-oriented they are! Fabulous people. They cleaned our boots post gorilla-extravaganza when we would have been unable to; they went above and beyond with food, drinks and service for dinner, breakfast and bar, despite being in a rural situation. They saved my (Rosella) life with a post- gorilla trek deep tissue massage in our room - thanks 'Maria', I know that's not quite right - sorry.

Protea Hotel by Marriott Entebbe
Entebbe

We ended up being here for a whole day and night instead of a couple hours as a result of a missed flight to Bwindi and a revision of our itinerary. Scenic location with good amenities - we took advantage of the downtime and sat by the pool after walking around the site, which was under renovation. The room, the balcony, the Lake Victoria view, the restaurant and the bar were perfect. We would go back in a minute - Immaculate*, please be there to help us - you are a treasure! Ronald, you're also a rock star - thanks for your assistance with storing some luggage for us while on restricted transport - that was so helpful and kind.

Old Drift Lodge
Victoria Falls

Once again, we did not expect the magnitude of what we received. Superlative site for luxury stay in a scenic environment with wild animals and unique birds in their natural habitats. Four excursions were included in our two nights - a sunrise and a sunset river bird game cruise, a Falls guided walk, and a land game and bird drive. OMG! We somehow won the lottery to get Jeremiah for all 4 excursions! We benefitted from his vast knowledge, experience and attitude to safari living as well as to life in general. Thank you. The food and staff were extraordinary - so friendly and helpful and interested in their clients. The added breakfast at their associated restaurant on the gorge - wow! Luckily, or maybe not, no elephants drank from our pool while we were in it!!

Camp Shawu

Camp Shawu in Kruger was our first safari camp ever - how lucky were we to be here for our initiation into game drives and safari camp life!! The people**** wow! Steven, Sifiso, Bellinah, Harold and the fabulous cook were extraordinary beings. Steven the camp manager could not have done more to make our stay amazing - above and beyond! Sifiso was like an animal in another life with how in tune he was with so many animals in the vicinity. He was connected and knowledgeable and understood their behaviour and life - this allowed us some fascinating experiences. Thank you Bellinah:) Thank you Cook for local meats for our inaugural tries. Harold, you also are connected at a deep and spiritual level with your role - wow! We would stay anytime we could.

Rickety Bridge Manor House
Franschhoek

Sadly, it was short and sweet. The building, site, room, and furnishings were world class. Wine tasting was outstanding; recommended restaurant was superlative. Thanks to the owners for going above and beyond.

Harbour House Hotel
Hermanus

Perfect although short at one night. We would definitely go for longer. Gorgeous scenery and walks. Good welcome wine:)

Ocean View House
Cape Town

Good location, helpful friendly staff, good facilities, great breakfasts. We wanted to live there!

Authenticity & Character
The gardens! The room. The view! The balcony! The pools!
Location
Short Uber ride to downtown Capetown. Camps Bay is walkable and gorgeous.
Staff
We are sorry we did not write down names of the staff members because we thought we could never forget how much they helped us. Huge thank you to the office and service staff and gardeners.
Cleanliness & Comfort
At risk of overusing the word perfect, it was!
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Oct 28, 2025

Thank you SO much for the wonderful review. It was an absolute pleasure for all of us to plan this trip with you and 'travel along' (in spirit and via WhatsApp) with you. Also a big thank you for doing the individual reviews on the hotels and guides. This is incredibly valuable for us and we will definitely pass on your feedback to them.

My husband and I had the most wonderful time ...
South Africa | Aug 21 - Sep 4, 2025

Zahra
Zahra L.
San Jose, CA | Reviewed on Sep 25, 2025
My husband and I had the most wonderful time in South Africa and did not want to leave, each place we visited was amazing in its own unique way! In many ways this trip has changed our lives, it was the perfect start to our 6th decade on earth. It gave us an opportunity to experience wonderful people and new things, reflect, reset, get clarity on what is important to us and envision new paths moving forward. Our experience with kimkim has been excellent! We love the model and the platform,... Read more

My husband and I had the most wonderful time in South Africa and did not want to leave, each place we visited was amazing in its own unique way! In many ways this trip has changed our lives, it was the perfect start to our 6th decade on earth. It gave us an opportunity to experience wonderful people and new things, reflect, reset, get clarity on what is important to us and envision new paths moving forward.

Our experience with kimkim has been excellent! We love the model and the platform, we will use kimkim again for future trips and recommend it to our friends and family.

We were matched with the lovely Tshepo as our travel planner, she listened closely to our ideas and we collaborated to put together a trip that was just right for us. She is very kind, thoughtful and understanding, she makes very helpful suggestions and recommendations. We give her our highest recommendation!

The highlight of our trip was 4 days on safari at Sabi Sands Game reserve, staying at the incredible Umkumbe Lodge Riverside and celebrating my birthday. Our guide Michaela and tracker Moses were the best we could have hoped for. We were privileged to see lions and leopards every day, along with so many other animals up close, we have some amazing photos to share with our friends and family. On my birthday, we saw a pangolin, the best gift I have ever received! I cried happy tears. Back at the lodge, my room was beautifully decorated, the staff made me a birthday cake and sang happy birthday to me in two languages at dinner. BEST BIRTHDAY EVER!

We experienced a high level of excellent service at all of our hotels and on our tours. Many thanks to the following:

Greeted warmly at the airport by Nokuthala and driven to our hotel by driver Roy. 5 stars

Tuk tuk tour of Soweto in Johannesburg - our driver Isaac and guide Luguile of Lebdo’s Backpackers shared their experiences of life in the township with us. They gifted us with a real experience and connection with the history of Johannesburg and the ongoing impact of the Apartheid system. We enjoyed the delicious food and hospitality of the backpacker lodge after the journey. 6 stars!

Private tour of Johannesburg with guide Andrees from Drifters- Andrews was fun and knowledgeable, he took us to all the places we wanted to see, provided a lot of information and context. We visited The Apartheid Museum, Constitutional Hill and the Maboneg neighborhood. I had been reading Nelson Mandela’s autobiography Long Walk to Freedom so I was able to connect more closely with the history of South Africa. I think it is important to learn about the countries we travel to and I felt that we got a good understanding. However, I would have preferred a Black guide and Andrees didn’t know much about Maboneneg, 4 stars.

Panorama tour from Unembeza, Hoesdpruit - our guide David was one of the best private guides I have ever had, so knowledgeable and open-minded. We had some wonderful conversations and shared information about our home as well. We visited the stunning Blyde River Canyon, Lisbon Falls, Bourke's Luck Potholes, God's Window, the Three Rondavels and had a fun lunch at the Chubby Pig. 5 stars.

Morning walk from Unembeza - our guide Jeramiah took us on an early morning walk in the vicinity of the lodge. We learned about the “Big 5 Trees” of the Kruger area: Baobab, Fever Tree, Knob Thorn, Marula and Mopane. It was refreshing to learn about some of the plant life instead of just animals. We also got some great pictures of zebras and 2 large kudu and learned how to identify different kinds of dung. Awesome, 5 stars.

Drivers Laurence and Vusi of Echo Africa Safaris transported us to and from Sabi Sands, very engaging conversations, 5 stars.

Visit Table Mountain by Cable Car tour in Cape Town - Our guide was Garreth from AWOL Tours and he was a great source of history and tips for enjoying the area. 5 stars.

Hotel Reviews
Ocean View House
Cape Town

This hotel has everything you want for a visit to Cape Town. Stunning views of Camps Bay and the Twelve Apostles, gorgeous modern rooms, delicious breakfast and lunch and amazing staff who go out of their way to help you. We will stay here again, we can't wait to go back to see more of the area! We arrived late in the evening on a Sunday and there weren’t many food options available. We ordered on Uber Eats but had some challenges getting our food. Kinearr, the night guard, was incredibly supportive and understanding. He stood in the street with me looking for the driver and helped me give instructions. When the driver never showed, he rounded up some food for us from the kitchen, peanut butter and bread. We are so grateful for his kindness. One note: there are other locations with the same address (33 Victoria Road) when looking up in Google Maps or within Uber. It would be great if that could be cleared up <3

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Unembeza Boutique Lodge & Spa
Hoedspruit

This was a lovely place for a short visit to relax and recharge before our next adventure. The staff made us feel so welcome, the food and decor are a wonderful mix of modern and traditional elements. We loved the spa treatments, full day Panorama Tour with the incomparable David, outdoor dining and morning game walk with Jeramia. Highly recommended!

Authenticity & Character
The suites are beautiful and fit nicely into the surrounding environment, the main lodge dining areas were elegant and open, making us feel like a part of the bushveld.
Location
On the flight into Hoedspruit, we saw a herd of elephants. On the drive, we saw a giraffe and some baboons. The front porch of our suite in Villa Umbali looked out into the open bush. We could see birds and all kinds of hooved creatures by just sitting quietly, Amazing!
Staff
Everyone on the staff was incredibly helpful, enthusiastic and kind, their service was outstanding!
Cleanliness & Comfort
Very clean, no complaints.
Umkumbe Safari Lodge
Hoedspruit

The highlight of our trip was 4 days on safari at Sabi Sands Game reserve, staying at the incredible Umkumbe Safari Lodge (Riverside) and celebrating my birthday. Our guide Michaela and tracker Moses were the best we could have hoped for. We were privileged to see lions and leopards every day, along with so many other animals up close. We have some amazing photos to share with our friends and family. On my birthday, we saw a pangolin, the best gift I have ever received! I cried happy tears. Back at the lodge, my room was beautifully decorated, the staff made me a birthday cake and sang happy birthday to me in two languages at dinner. BEST BIRTHDAY EVER!

Authenticity & Character
Location
Saw different kinds of animals every day from our back patio
Staff
Cleanliness & Comfort
HYDE Hotel Rosebank
Johannesburg

The HYDE hotel is stunning in it's design, food at the Proud Mary restaurant and service by an excellent staff! When we arrived, Tamara and her staff had a birthday surprise for me waiting in our room: champagne, red velvet cake and balloons. They went out of their way to make the first part of our trip special. The interior design of this hotel and restaurant are just gorgeous and the rooms are spacious with all the amenities. The location is perfection. The only reason we're giving it 4 stars is because when we were checking out, the staff member asked us if we had taken a towel. Apparently they tag all their towels and we walked through the security gate with a group of people so they couldn't tell who had removed a towel. Instead of looking for the guy who went to the gym or the other people, they implied that we had stolen a towel and had it in our suitcase. This was extremely insulting and coming at the very end of our stay, it soured the entire experience. Why would we take a $10 towel when we were on vacation and was it worth it to end our otherwise great experience on a sour note?

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Marine Big 5 Safari
Marine Big 5 Safari
South Africa

We loved the concept of this activity, the staff was excellent and knowledgeable. However, the time of the activity was moved to earlier and we had to drive a long way in the dark to get there from Camps Bay in Cape Town. We're from Oregon and have a wonderful coastline with whales and such. We didn't see much that was any different on this tour except a small copper shark. In hindsight I would have preferred to do something else.

Quality of Experience
Guides, Drivers and Staff
Transport
We drove ourselves, so N/A
Kirstenbosch National Botanical Garden Visit
Kirstenbosch National Botanical Garden Visit
Cape Town

Beautiful place, stunning garden, views and excellent food! Don't miss it.

Quality of Experience
Guides, Drivers and Staff
Transport
Big 5 Safaris  in the Sabi Sands
Big 5 Safaris in the Sabi Sands
Sabi Sands Game Reserve

The highlight of our trip was 4 days on safari at Sabi Sands Game reserve, staying at the incredible Umkumbe Lodge Riverside and celebrating my birthday. Our guide Michaela and tracker Moses were the best we could have hoped for. We were privileged to see lions and leopards every day, along with so many other animals up close, we have some amazing photos to share with our friends and family. On my birthday, we saw a pangolin, the best gift I have ever received! I cried happy tears. Back at the lodge, my room was beautifully decorated, the staff made me a birthday cake and sang happy birthday to me in two languages at dinner. BEST BIRTHDAY EVER!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of the  Panorama Route & Blyde River Canyon
Guided tour of the Panorama Route & Blyde River Canyon
South Africa

Our guide David was one of the best private guides we have ever had, so knowledgeable and open-minded. We had some wonderful conversations and shared information about our home as well. We visited the stunning Blyde River Canyon, Lisbon Falls, Bourke's Luck Potholes, God's Window, the Three Rondavels and had a fun lunch at the Chubby Pig. 6 stars!

Quality of Experience
Guides, Drivers and Staff
Transport
Unwind at the Unembeza Spa!
Unwind at the Unembeza Spa!
Hoedspruit

I had a massage and a facial, both were excellent! Highly recommended as a relaxing treat in the middle of a long vacation.

Quality of Experience
Guides, Drivers and Staff
Transport
My Joburg Private Tour Full Day
My Joburg Private Tour Full Day
Johannesburg

Andrees from Drifters was so fun and knowledgeable! He took us to all the places we wanted to see, provided a lot of information and context. We visited The Apartheid Museum, Constitutional Hill and the Maboneg neighborhood. I had been reading Nelson Mandela’s autobiography Long Walk to Freedom so I was able to connect more closely with the history of South Africa. I think it is important to learn about the countries we travel to and I felt that we got a good understanding.

Quality of Experience
Guides, Drivers and Staff
Transport
Tuk-Tuk Tour
Tuk-Tuk Tour
Johannesburg

Our driver Isaac and guide Luguile of Lebdo’s Backpackers shared their experiences of life in the township with us. They gifted us with a real experience and connection with the history of Johannesburg and the ongoing impact of the Apartheid system. We enjoyed the delicious food and hospitality of the backpacker lodge after the journey. 6 stars!

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to South Africa!
Welcome to South Africa!
South Africa

Greeted warmly at the airport by Nokuthala and driven to our hotel by driver Roy.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Sep 25, 2025
Hi Zahra Thank you so much for taking the time to share such an extensive review! This is incredibly helpful for us and also for the hotels, activity partners, and guides. Thank you for naming everyone personally and we will pass on the compliments 😊 I am sorry to hear about the towel incident at the Hyde hotel, my apologies for this and I will definitely take this up with them. Apart from that, I’m thrilled to hear you had such a wonderful trip in South Africa. How special to celebrate... Read more

Hi Zahra

Thank you so much for taking the time to share such an extensive review! This is incredibly helpful for us and also for the hotels, activity partners, and guides. Thank you for naming everyone personally and we will pass on the compliments 😊

I am sorry to hear about the towel incident at the Hyde hotel, my apologies for this and I will definitely take this up with them.

Apart from that, I’m thrilled to hear you had such a wonderful trip in South Africa. How special to celebrate your birthday on Safari AND to see a Pangolin! That’s such a rare and special sighting.

We hope you’ve returned home with many beautiful photos and memories to look back on ✨

The trip was amazing. The people we encounter...
South Africa | Sep 1 - Sep 15, 2024

Kathleen
Kathleen S.
Whitehall Township, PA | Reviewed on Aug 22, 2025
The trip was amazing. The people we encountered as tour guides and drivers and hotel personnel were knowledgeable and friendly and just wonderful. We were very pleased with the entire experience from planning to booking and experiencing the whole trip. A big Thank you to ALL who participated. Read more

The trip was amazing. The people we encountered as tour guides and drivers and hotel personnel were knowledgeable and friendly and just wonderful. We were very pleased with the entire experience from planning to booking and experiencing the whole trip. A big Thank you to ALL who participated.

Hotel Reviews
Wild Blue Lodge

Beautiful and amazing staff taking care of your every need.

Authenticity & Character
Friendly,clean and location
Location
It’s not down town.
Staff
All
Cleanliness & Comfort
Yes all was
HYDE Hotel Rosebank
Johannesburg

Beautiful place, every and everything was great.

Authenticity & Character
It’s beautiful
Location
Down town.. don’t go out unescorted. Locals will want money or whatever you’re willing to give.
Staff
Cleanliness & Comfort
All.
Local specialist: Esther Ruempol

Excellent, well planned trip - my third with Kimkim and more to come!
Zimbabwe | Mar 9 - Apr 15, 2025

SANDRA
SANDRA V.
Chicago, IL | Reviewed on May 08, 2025

Guides were all top rate - really knew their stuff, and could communicate well. Kimkim staff is top-notch!

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on May 08, 2025

Hi Sandra and Tom, thanks so much for the great review, we are thrilled to hear this :-). Love the pictures you posted!