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Francesca Garofolin

Francesca, a Peruvian native with an innate love for travel and food, brings a wealth of experience from exploring her home country, as well as other parts of South America and the world. With her guidance, you'll discover the very best that Peru, Argentina, and Bolivia have to offer, embracing their cultures and culinary delights.

What places and activities do you specialize in?

"I specialize in crafting immersive experiences across Peru, Argentina, and Bolivia. I have a deep connection to these regions, as I've explored their diverse landscapes and cultures extensively. Having been born and raised in Lima, Peru, my passion for uncovering hidden gems and authentic encounters led me to venture on weekend getaways, coastal road trips, and jungle expeditions. Over the years, I've delved into the heart of Cusco, curating journeys that provide travelers with genuine local experiences. As a devoted food enthusiast, I'm equipped with a restaurant recommendations in Peru, Argentina, and Bolivia, ensuring your culinary adventures are exceptional as well. I am enthusiastic about sharing my insights and expertise, guiding you towards the most incredible and meaningful experiences these remarkable countries have to offer."

How did you get involved in travel?

"My love for traveling started at a very young age. My parents would take me on road trips ever since I was a baby. As a child, I have some of my very best memories of traveling with my parents and exploring our beautiful country. And now, I love traveling and getting to explore new places on own. I am constantly looking for my next adventure. Any new destination I explore, I love connecting with the locals, trying their local food, and immersing myself with the culture."

Please share a unique travel experience you will never forget.

"My first journey to Cusco as an adult remains one of my most cherished travel experiences. During my first year of college, my friends and I embarked on a brief 3-day get-away to Cusco, which unexpectedly extended to an unforgettable 10-day adventure. After rearranging our travel plans, we ventured into the Sacred Valley, where we were captivated by its enchanting beauty. The connection we had with the surrounding valley was extraordinary, and we basked in its rejuvenating energy. Since that transformative trip, Cusco has etched itself as my ultimate refuge—a place where I detach from the chaotic world and rediscover my inner self."

Francesca is part of the following groups: Argentina Travel Agents, Bolivia Travel Agents, Peru Travel Agents
Top itineraries and travel advice

Recent trip reviews for Francesca

Great Experience with KimKim
Argentina | Mar 9 - Mar 22, 2024

M
Marlene R.
Boston, MA | Reviewed on Apr 06, 2024
We (family of 4) had an amazing 2 week trip to Argentina and Chile. Fran planned the whole trip and was super responsive. She gave great suggestions on places to visit and tours to take. She offered many hotel choices and even restaurant recommendations. I usually plan all of our family vacations myself and this was the first time I used a travel agent due to the length of the trip and the number of places we visited. I was very pleased with the quality of the trip. We had some weather... Read more

We (family of 4) had an amazing 2 week trip to Argentina and Chile. Fran planned the whole trip and was super responsive. She gave great suggestions on places to visit and tours to take. She offered many hotel choices and even restaurant recommendations. I usually plan all of our family vacations myself and this was the first time I used a travel agent due to the length of the trip and the number of places we visited. I was very pleased with the quality of the trip. We had some weather related issues on the trip and I was impressed at how quickly KimKim was able to respond and make changes. Kristy was our contact during the trip and she responded right away when we had questions or needed to make any changes. This was super helpful. I will definitely use them again for another trip!

Hotel Reviews
Gran Meliá Iguazú
Iguazú National Park

The hotel was beautiful and the food was delicious. It was my favorite breakfast of the trip. The staff was so warm and friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rio Serrano
Torres del Paine

The setting is gorgeous. We had a Mountain View from our hotel room and I could have looked at it all day. The food and drinks were delicious. The Calafate sour was quite memorable. The pool and spa were lovely. Tours excellent.

Authenticity & Character
Location
Views spectacular
Staff
Cleanliness & Comfort
Hotel Cabo De Hornos
Punta Arenas

Gorgeous hotel right in the center of town in the main square. Walk to many lovely restaurants

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mandarin Oriental, Santiago
Las Condes, Santiago

The hotel lobby is stunning. The pool area is gorgeous and the restaurants were delicious

Authenticity & Character
Location
It wasn’t that walkable to places but it was easy to take an Uber anywhere
Staff
Our check in was a little rough. They were not so friendly but the rest of the interactions were positive
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

It was a nice hotel. Very clean. The breakfast buffet was not so great. We ate at the restaurant for dinner and it was excellent. It was on the lake but not walkable to the cute town. They did have a free shuttle though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Clasico
Buenos Aires

We did not enjoy this hotel. The location was not great. There was not a lot of shopping and restaurants that close by and some vacant store fronts. We had the penthouse and it seems more shabby than chic. The breakfast was fine but nothing great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loi Suites Recoleta
Buenos Aires

Good location and nice lobby. The rooms are a little dated. The breakfast was just ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Buenos Aires

Lovely food and a fun show

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Boat Tour
Perito Moreno Glacier Boat Tour
El Calafate

The Perito Merino glacier is just stunning and if you have the opportunity to get close-up on a boat, I Highly recommended

Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires Walking City Tour- Private
Buenos Aires Walking City Tour- Private
Buenos Aires

We had a very good guide. He showed us quite a bit of Buenos Aires and gave us a lot of history. We enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
Argentina

We really enjoyed both sides of the falls but our tour guide was not great. He tried to upsell us to do the Brazilian boat ride $20 pp instead of the Argentinian boat ride we already paid for so that was weird. He didn’t tell us that much about the falls or provide suggestions but where the best pictures were. We cover both sides of the falls so it was a long day but we had to ask him to stop so we could eat lunch at 2:00 because we had been going since 8:30. He told us we could have 30 minutes for lunch at a place that did not have takeout. We changed clothes after we got soaked on the Argentinian side and then then we went over to the Brazilian side and he sent us down a path to see a part of the falls and we got soaking wet again. I thought it would’ve been nice if he had told us that we were going to get drenched again.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Argentina

This was one of the best tours of our trip. The scenery is amazing. The boat was very nice and the staff were super friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering Torres del Paine: Waterfalls, Glaciers, and Wildlife
Discovering Torres del Paine: Waterfalls, Glaciers, and Wildlife
Puerto Natales

Torres Del Paine is beautiful. We had a cloudy day but our tour guide tried very hard to show us the peaks. He pointed out lots of wildlife and we had a very nice picnic lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Isla Magdalena and Penguin Colony
Isla Magdalena and Penguin Colony
Argentina

The boat and staff were great. The Penguins were just super cute and amazing to watch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santiago City Tour
Santiago City Tour
Santiago

This tour was just ok. There was some history, but a lot of politics and the tour itself just wasn’t that exciting. We had two teens with us and he didn’t try to engage them at all or make it interesting for them.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesca Garofolin

We had constant support from both our Kim Kim...
Argentina | Dec 21 - Jan 3, 2024

S
Simone G.
the Turks & Caicos Islands | Reviewed on Feb 01, 2024
We had constant support from both our Kim Kim representative (Francesca) and the local travel representative (Kristy, of Miski Travels), who worked very well together to help us through each step. We arrived in Argentina as a "decent size family group of 10 people", during (yet!) another relative turbulent moment for the country: just after a major storm in Buenos Aires, with many flights cancelled and changed, a general strike, etc. In a very chaotic moment, Kim Kim proved to be always... Read more

We had constant support from both our Kim Kim representative (Francesca) and the local travel representative (Kristy, of Miski Travels), who worked very well together to help us through each step. We arrived in Argentina as a "decent size family group of 10 people", during (yet!) another relative turbulent moment for the country: just after a major storm in Buenos Aires, with many flights cancelled and changed, a general strike, etc. In a very chaotic moment, Kim Kim proved to be always very present and very helpful.
The local guides were always genuinely very nice, knowledgable and willing to help; the hotels and all places suggested always very nice and very much in line with what we expressed as preference when discussed the trip.
Overall, a great experience. We already travelled with KimKim in the past and certainly recommend it.
Thank you again.
Simone

Hotel Reviews
La Aldea De La Selva Lodge
Puerto Iguazú

Great location, nicely set in the local vegetation to give that sense of secluded place. Very nice rooms, and so the dining area, serving always good food (and a very nice cellar). Staff always very gentle and attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Krista Boutique Hotel
Buenos Aires

Very good location, that allows to go pretty much everywhere within a short walk or short ride. Very nice rooms and certainly very nice staff, who's been always as helpful as kind.

Authenticity & Character
it's a modern building, modern rooms, it doesn't have to have a "character". It's ok as it is.
Location
walking distance from very nice areas and only a short drive from other main destinations.
Staff
everyone very helpful, well coordinated and thoughtful. Well done guys.
Cleanliness & Comfort
very clean rooms and communal areas.
Kau Yatun Hotel & Estancia
El Calafate

Just enough outside El calafate to give character to the place, but still close enough to enjoy the walk to town. Simple rooms, but very clean and well kept.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alto Andino Hotel
Ushuaia

very good location, central and two streets up from the now-very-touristy-busy San Martin, it's quiet and it features a nice view over the port and the city (particularly from the top-floor bar). Staff always very helpful. Rooms comfortable, quite and clean.

Authenticity & Character
modern building with modern rooms, it doesn't need to have "character" and it's very good as it is.
Location
central position and still very quiet, as two streets up from the now-often noisy San Martin. The view from the top is truly nice.
Staff
very helpful, they all helped with many tasks, very well coordinated and genuinely kind.
Cleanliness & Comfort
Activity Reviews
Fly to Puerto Iguazu
Fly to Puerto Iguazu
Argentina

we landed in Buenos Aires and took off the same day to Puerto Iguazu. Everything very well organised, with the guide coming to the airport effectively just to receive us. He took our extra luggage to the hotel where we would have stayed on a few days. That helped a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
always very punctual, nice, accommodating and with vey nice, clean cars and vans.
Exploring the Brazilian Side of Iguazu Falls
Exploring the Brazilian Side of Iguazu Falls
Argentina

Both sides very impressive, definitely important to visit the Brazilian side to get the full sense of the place.

Quality of Experience
Guides, Drivers and Staff
Transport
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side
Iguazú Falls

both sides very impressive. Important to visit both and definitely worthwhile to go with the boat rides.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly from Puerto Iguazu to Buenos Aires
Fly from Puerto Iguazu to Buenos Aires
Argentina

Areolineas did its best to disrupt our plans, but KimKim did its best to rearrange everything impressively well in a very short time (over Christmas Eve!!). So.. great job Kim Kim and great job Francesca!

Quality of Experience
Guides, Drivers and Staff
Transport
(Kim Kim transport... not Aerolineas!)
Buenos Aires Walking City Tour
Buenos Aires Walking City Tour
Buenos Aires

Such a beautiful city.. the tour was very well organised and kept into consideration the variety of people in our group. Very well paced and focussed on those unmissable places. We had a few extra requests (visit to one of the old train stations...) and the guide/driver always helped. great experience, very comfortable, very informative for kids and adults.

Quality of Experience
Guides, Drivers and Staff
Transport
Cafe de Los Angelitos Dinner & Tango Show (Executive Menu)
Cafe de Los Angelitos Dinner & Tango Show (Executive Menu)
Buenos Aires

as Aerolineas changed our flights, we did not go to Los Angelico's but to El Aljibe. As a group of 10 and with children, we could only go to a "more touristic" type of show, nevertheless it was very nice, very well organised, engaging and in a very nice location, where they served a nice dinner. So..approved! And again, arranged by Kim Kim at the very last minute for Christmas Eve. Impressive.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Excursion to Tigre
Boat Excursion to Tigre
Buenos Aires

definitely worthwhile. Impressive to see what nature is still creating just off Buenos Aires and how people are settling in this area. fascinating.

Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Boat Tour
Perito Moreno Glacier Boat Tour
El Calafate

a very nice, safe and easy way to see this beautiful giant from close. Recommended.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly to El Calafate: Glaciers, Culture, and Natural Wonders
Fly to El Calafate: Glaciers, Culture, and Natural Wonders
Argentina

Smooth flight, El Calafate is now more of a touristic destination, but still preserved its character. The surrounding are very beautiful. Worthwhile visiting the ice museum.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Estancia Nibepo Aike: A Day of Horseback Riding, Sheep Herding, and Traditional Roasts
Exploring Estancia Nibepo Aike: A Day of Horseback Riding, Sheep Herding, and Traditional Roasts
El Calafate

very nice way to peek and get the sense of what was the life in these estancia. It is now very much of a touristic approach, very disciplined and "civilised", but particularly if you travel with kids and family, it's the best solution. And they are always very kind.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly from El Calafate to Ushuaia
Fly from El Calafate to Ushuaia
Argentina

all smooth, drop off and pick up very efficient and attentive.

Quality of Experience
Guides, Drivers and Staff
Transport
Tierra del Fuego National Park and End of the World Train Excursion
Tierra del Fuego National Park and End of the World Train Excursion
Ushuaia

Very nice tour. Lovely trekking for those who can and very nice old-train-ride through the park. Worthwhile.

Quality of Experience
Guides, Drivers and Staff
Transport
Beagle Channel Navigation: Sea Lions, Cormorants and Penguins
Beagle Channel Navigation: Sea Lions, Cormorants and Penguins
Ushuaia

we didn't noticed it was a 6h tour.. we went with Rumbo Sur. They are well organised and the tour is nice. Perhaps to long if you travel with kids.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly from Ushuaia to Buenos Aires
Fly from Ushuaia to Buenos Aires
Argentina

Aerolineas changed the flights with some horrible ones. We managed to mitigate the trouble and Kim Kim provided us with very good logistic support to make it as smooth as possible.

Quality of Experience
Guides, Drivers and Staff
Transport
Departure Day: Farewell to Buenos Aires
Departure Day: Farewell to Buenos Aires
Buenos Aires

thanks to Kim Kim the disruption caused by Aerolineas was mitigated... they helped with transportation and logistics.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Mar 21, 2024

Thank you so much for your kind words Simone! It was truly a pleasure assisting you throughout your trip to Argentina. Despite the challenges you faced, I'm glad we were able to provide constant support and help make your experience as smooth as possible. It's wonderful to hear that both our local travel representative, Kristy, and our guides exceeded your expectations and that you enjoyed the accommodations and places suggested. We appreciate your recommendation and look forward to helping you plan your next adventure!

Warm regards,
Francesca

Kimkim did a fantastic job arranging our trip...
Argentina | Sep 29 - Oct 18, 2023

D
Dino V.
Burien, WA | Reviewed on Nov 20, 2023
Kimkim did a fantastic job arranging our trip. We essentially circled Argentina which KimKim arranged. Our itinerary included Buenos Aires, Iguazu Falls, Salta, Mendoza, Calafate, El Chalten and Ushuaia. All the guides and agents hired by Kimkim were exceptional, professional and accomodating. Thanks to our BA driver, Carlos who was always prompt and engaging. The following guides are highly recommended:
- Patricio, our BA bike guide, introduced us to mate and alfajores!!
- Roxanne in...
Read more

Kimkim did a fantastic job arranging our trip. We essentially circled Argentina which KimKim arranged. Our itinerary included Buenos Aires, Iguazu Falls, Salta, Mendoza, Calafate, El Chalten and Ushuaia. All the guides and agents hired by Kimkim were exceptional, professional and accomodating. Thanks to our BA driver, Carlos who was always prompt and engaging. The following guides are highly recommended:
- Patricio, our BA bike guide, introduced us to mate and alfajores!!
- Roxanne in Iguazu,
- Juan Rios in Salta (House of Jasmines is a fantastic estancia - one of our favorites)
- Tessa (our wine guide) and Ricky (our whitewater rafting guide) in Mendoza
- Alejandro in El Chalten - He tracked us down to make sure we were getting taken care of!!
- Gabriel in Ushuaia for a very adventurous hike to Laguna Esmeraldo, our Rumbo Sur guide and driver to Tierra del Fuego National Park and of course, the guides and Penguins on Isla Martillo!
- Finally, our estancia tour, horseback ride and barbeque at the ranch in San Antonio de Areco. Wonderful way to end our trip!!

Francesca from KimKim gould not have done a better job. She has excellent knowledge of Argentina and the excursions we wanted to do. Also thanks to Kristy for her follow up and assistance. I would highly recommend KimKim especially Francesca.

Activity Review
Biking through Buenos Aires
Biking through Buenos Aires
Buenos Aires

The guide was excellent, very knowledgeable and engaging. Maybe an e-bike?!

Quality of Experience
Quite extensive tour of the city. Hit a number of important and interesting sites.
Food
Stopped for lunch at one of the parkside eateries. Tons of really tasty food!
Guides, Drivers and Staff
Great knowledge of the areas we visited. Accomodating and engaging. Introduced as to mate and alfajores!!
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Nov 22, 2023

Hey Dino,

Thank you so much for your kind words! It was an absolute pleasure putting together your adventure through Argentina. Hearing about your experiences with the guides and places you visited brings such joy—it sounds like you had an incredible journey.

Kristy and I are grateful for the opportunity to assist you throughout your trip. If you ever decide to explore more destinations, don't hesitate to reach out. Recommending KimKim and myself is such a compliment :)

Safe travels!

Francesca did a great job getting things in p...
Peru | Sep 6 - Sep 22, 2023

Roger
Roger W.
Brevard, NC | Reviewed on Sep 29, 2023
Francesca did a great job getting things in place for a smooth trip. All of our guides were very knowledgeable, friendly and helpful. There was a small glitch with our last hotel but the team quickly fixed it. Read more

Francesca did a great job getting things in place for a smooth trip. All of our guides were very knowledgeable, friendly and helpful. There was a small glitch with our last hotel but the team quickly fixed it.

Activity Reviews
Lima City & Food Tour - (PM Tour)
Lima City & Food Tour - (PM Tour)
Peru

The food was delicious. I would have liked to have more local, downhome type experience rather than "fancy" places.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Journey to the Heart of The Inca Empire - Cusco City and San Pedro Market Tour
Journey to the Heart of The Inca Empire - Cusco City and San Pedro Market Tour
Cusco

Emelia was an amazing guide and very attentative.

Quality of Experience
Guides, Drivers and Staff
Transport
Pachamanca Lunch at El Albergue Farm in Ollantaytambo
Pachamanca Lunch at El Albergue Farm in Ollantaytambo
Peru

Amazing experience. Would higly recommend.

Food
Lunch at Mountainview
Lunch at Mountainview
Peru

Amazing food. A fun time with the animals. Views were outstanding.

Sacred Valley Via Ferrate & Zip Line
Sacred Valley Via Ferrate & Zip Line
Peru

Just wow. Our guide for the climb and zipline was incredibly patient and kind.

Guides, Drivers and Staff
Puno to Colca Canyon
Puno to Colca Canyon
Peru

Jesus was a pleasure to work with.

 Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Peru
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Oct 23, 2023

Hey Roger,

Thank you for choosing us to organize this trip for you! We are so happy to hear about your positive experience in Peru. We are delighted that you found our guides knowledgeable, friendly, and helpful. We look forward to the opportunity of assisting you with future adventures :)

Safe travels!

Peru was AWESOME - Kimkim made it even better
Peru | Sep 9 - Sep 22, 2023

Jeff
Jeff G.
Canada | Reviewed on Sep 24, 2023
Fran crafted the perfect 2 week trip for me and my wife, and along with Kristy (also on the Kimkim team) made sure that everything went seamlessly.
They checked in regularly, and when things went sideways (as they can when traveling, or in our case when an airplane loses an engine shortly after takeoff resulting in [thank goodness only] missed connections) they jumped in to ensure we were looked after.
We also can not say enough good things about our guide and host through the Sacred...
Read more

Fran crafted the perfect 2 week trip for me and my wife, and along with Kristy (also on the Kimkim team) made sure that everything went seamlessly.
They checked in regularly, and when things went sideways (as they can when traveling, or in our case when an airplane loses an engine shortly after takeoff resulting in [thank goodness only] missed connections) they jumped in to ensure we were looked after.
We also can not say enough good things about our guide and host through the Sacred Valley, Cusco, and Machu Picchu, our friend Valerio. Travel with him if you can!
Our driver in Luma, Jean Carlos, was wonderful too. Please tell him I said to say, "I love you" again!
We will certainly book our next trip with Kimkim.

Hotel Reviews
Casa Andina Premium Miraflores
Lima

Could not be more central, and a short walk from countless fun places and great restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Premium Valle Sagrado
Urubamba

We stayed at three different locations of the Casa Andina family of hotels during our trip to Lima, and they were all GREAT. But this was the best. The grounds were exquisite. The rooms were unique. Best of all, the staff were AMAZING! Gracious and helpful, and most knew our names without an introduction. There's not a ton to do / see by walking off the hotel grounds, but you're in the Sacred Valley: you didn't come here to see the hotel - use this as your home base for your adventures. Stay here if you can.

Authenticity & Character
Location
Staff
The entire team were wonderful!
Cleanliness & Comfort
El Mapi by Inkaterra
Lima

Aguas Calientes is a tourist town, but this location felt like a pleasant retreat from the buzz going on outside. It's central to everything, and the rooms and staff were all great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Premium Cusco
Cusco

This hotel positively nails the authentic and character qualifications, plus it has a good location, and all sorts of amenities both in the hotel and right in the neighborhood. There was some kind of misunderstanding when we checked in about a deposit/pre-payment, but that was also quickly resolved. We greatly enjoyed our stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tambopata Research Center
Tambopata

This is named the Tambopata Research Center for a reason: it's in the middle of untouched rainforest. If you can't live without a blow dryer, don't stay here. If the thought of a bat flying past you is probably, don't stay here. And yes, there will be bugs, and rain, and heat. But if you want to stay in lovely, clean rooms, and eat delicious food, and experience the rainforest, then this is for you. The staff are great, and there are activities for all tastes. We'd go back again in a heartbeat!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Lunch at Mountainview
Lunch at Mountainview
Peru

Aptly named for its location, this spot nails the sweet spot for a cool vibe, great food, and a modern but very authentic feel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Sep 30, 2023

Hey Jeff!

Thank you so much for sharing your fantastic experience with us! It's wonderful to know that our team ensured a seamless and enjoyable journey for you, even when unexpected challenges arose. We truly appreciate your kind words about Valerio and Jean Carlos. Your warm regards will be passed along! We can't wait to assist you with your next adventure, and we look forward to creating more unforgettable travel experiences for you.

Safe travels!

Francesca planned a fantastic honeymoon
Argentina | Aug 18 - Aug 26, 2023

Madeleine
Madeleine S.
Fort Worth, TX | Reviewed on Aug 29, 2023
Francesca planned a fantastic honeymoon for us in Argentina! She was also very helpful when booking domestic flights.
We traveled to Buenos Aries and stayed at a Krista boutique hotel. We explored the city with a private tour guide (Jessica) who was amazing and very knowledgeable about the history of Buenos Aries. While we were there we also saw an excellent Tango show.
From there we traveled to Bariloche and stayed at an older hotel Tirol with perfect views, great walking distance to...
Read more

Francesca planned a fantastic honeymoon for us in Argentina! She was also very helpful when booking domestic flights.
We traveled to Buenos Aries and stayed at a Krista boutique hotel. We explored the city with a private tour guide (Jessica) who was amazing and very knowledgeable about the history of Buenos Aries. While we were there we also saw an excellent Tango show.
From there we traveled to Bariloche and stayed at an older hotel Tirol with perfect views, great walking distance to downtown, and a great breakfast! We skied at Cerro Cathedral, which was very crowded and I would recommend getting the priority lift pass to not spend a lot of time in line. Our guide Nestor was great! He was very accommodating and easygoing!
Our next stop was Wine County, Our hotel Casa de Uco was fantastic and we wish we got to spend more time there. Our guide for the wine tours Tessa was great and very helpful when sending wine home.

ALL of our drivers/ guides from Signature Tour were amazing and we would not have gotten around Argentina without them!

We would use Kim Kim and Francesca again!

Hotel Reviews
Krista Boutique Hotel
Buenos Aires

Great service, clean rooms and the coffee was excellent!

Authenticity & Character
Location
Great walking distance and felt safe
Staff
Cleanliness & Comfort
Hotel Tirol
Bariloche

The view from our room was great! The hotel was perfect walking distance around downtown, the breakfast was amazing and the heaters work very well!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de Uco Vineyards & Wine Hotel
Tunuyán

We loved this place! It was clean, the staff was nice and the views were amazing! The spa was very clean and we never had a bad meal here

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Highlights of Buenos Aires
Highlights of Buenos Aires
Buenos Aires

Our private Guide Jessica was amazing and it would not have been the same without her or our driver Mohammed. We left feeling educated and felt less like tourist.

Quality of Experience
Guides, Drivers and Staff
Transport
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Buenos Aires

The tango show was amazing! We have never seen anything like it and would highly reccomend

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free day in Bariloche
Free day in Bariloche
Bariloche

Our guide Nestor was great! He talked just enough and always had something interesting to say. He took us around Bariloche and showed us some great views!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Deluxe Wine Tour of Valle de Uco
Private Deluxe Wine Tour of Valle de Uco
Mendoza

This tour was great! Our guide Tessa was very knowledgeable about what Mendoza had to offer and even gave us more insight into the wines we were tasting. I love how we got to try different types of vineyards.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Sep 12, 2023

Hey Madeleine,
Thank you for your wonderful feedback! We're thrilled that you enjoyed your trip to Argentina. Planning your honeymoon and be part of this special trip was such a pleasure for us. We look forward to organizing more incredible trips for you in the future!

Safe travels :)

Excellent trip to Argentina!
Argentina | Aug 6 - Aug 19, 2023

Ford
Ford D.
Bartlesville, OK | Reviewed on Aug 21, 2023

Excellent trip to Argentina! Fran with KimKim was excellent in planning our itinerary and made changes when needed due to changing conditions in the country. I will definitely use KimKim again!

Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Aug 25, 2023

I'm happy to hear that you had an excellent trip to Argentina and that you appreciated the flexibility of our itinerary planning. It was a pleasure assisting you and making sure your travel experience was smooth despite changing conditions. I'm thrilled to know that you're considering using KimKim again in the future. Feel free to reach out whenever you're ready for your next adventure—I'll be here to help create another memorable journey for you!

Fran was absolutely incredible when it came t...
Bolivia | Aug 9 - Aug 15, 2023

R
Rebecca J.
Mesa, AZ | Reviewed on Aug 16, 2023
Fran was absolutely incredible when it came to planning out and booking our trip to Bolivia! We only had 9 days and she helped us plan the perfect itinerary! She worked with local guides to help us along our way and planned the best activities for us. Whenever there was an issue she was so responsive and able to help! We truly had the most incredible time in Bolivia and it was so nice to not be able to stress about all the little things along with way. We will definitely be booking with Kim... Read more

Fran was absolutely incredible when it came to planning out and booking our trip to Bolivia! We only had 9 days and she helped us plan the perfect itinerary! She worked with local guides to help us along our way and planned the best activities for us. Whenever there was an issue she was so responsive and able to help! We truly had the most incredible time in Bolivia and it was so nice to not be able to stress about all the little things along with way. We will definitely be booking with Kim Kim again

Hotel Reviews
Hotel Cortez
Santa Cruz de la Sierra

For all the other five star hotels in the area, this one was disappointing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rosario Lago Titicaca
Copacabana
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Met Hotel
La Paz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Aug 20, 2023

Thank you Rebecca for visiting us in Bolivia! We are so happy to know your time in Bolivia was as special as you were planning. It was our pleasure to assist you and getting this trip plan for you. We hope to welcome you back for another adventure soon.
Safe travels!

Fantastic experience - Argentina
Argentina | Jun 5 - Jun 16, 2023

Kartik
Kartik S.
United Kingdom | Reviewed on Jun 27, 2023

We had a fantastic experience in Argentina - such an incredible country with such warm people and incredible landscapes!

A huge thank you to Kristy and Francesca who planned our trip tailored to our interests and set us up with very informative local guides at each place (we did Bariloche, Mendoza, Salta & Iguazu). They were available on text for any change in schedules, other issues and we always felt we were in good hands.

Would highly recommend using the KimKim team for trips to South America!

Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Jul 26, 2023

Thank you Kartik for sharing your review of your trip to Argentina! We are very happy to hear that you had an amazing experience exploring this incredible country. It's our pleasure to assist travelers in discovering the beauty and uniqueness of South America. We hope to welcome you back for another adventure soon.

Safe travels!

Highly recommend!
Argentina | Mar 23 - Apr 2, 2023

Ellie
Ellie C.
Switzerland | Reviewed on Apr 10, 2023
I decided to try kimkim because there many different elements of travelling to Argentina that I wanted to combine, including a focus on seeing Orcas in the Valdes Peninsula, which has long been a dream of mine. Without the specialized and in-depth advice from Francesca and her team I would never have been able to plan this trip myself- or at the very least not without investing weeks of research! She was always super responsive (even going beyond the call of duty in answering smaller... Read more

I decided to try kimkim because there many different elements of travelling to Argentina that I wanted to combine, including a focus on seeing Orcas in the Valdes Peninsula, which has long been a dream of mine. Without the specialized and in-depth advice from Francesca and her team I would never have been able to plan this trip myself- or at the very least not without investing weeks of research! She was always super responsive (even going beyond the call of duty in answering smaller questions and offering tips) and her suggestions were completely spot on regarding tours and activities. During the trip, everything was organised seemlessly, with all trips/drivers/reservations having been planned perfectly. I have already recommended kimkim to friends and family, and can only do the same here!

Hotel Reviews
Hilton
Buenos Aires

Facilities a little aged but the service friendly and the food good- particularly breakfast

Authenticity & Character
Location
Very central
Staff
Cleanliness & Comfort
It was fine because we were in an executive room with access to the lounge, otherwise the room facilities (coffee/tea etc) would not be acceptable
Lagos Del Calafate
El Calafate

The staff is friendly and helpful, apart from the night receptionist who kept disappearing and was not available when we had to find someone to help us to quieten the groups hanging around the reception at 1am (we had to be up at 6am). The standard of the facilities is more 3 star and I do not recommend eating dinner there. Also, ensure you do not have a room near the dining hall because it is so loud you cant get a good nights sleep.

Alto Andino Hotel
Ushuaia

Excellent room and hotel! Staff goes above and beyond the call of duty and the breakfast is good too.

Staff
Fantastic- helpful & friendly!
Cleanliness & Comfort
Oceano Patagonia Wild Coast Residence
Puerto Piramides

It is drfinitely the best ootion in the area. The homemade breakfast brought to the room is a lovely touch. But it really needs a coat of paint as well as the heating and water pressure/temp fixed- we were cold most of our stay.

Staff
Once again, very friendly staff
Activity Reviews
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Buenos Aires

Absolute delight! The food and wine was surprisingly good too for it being all inclusive!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day Trek to Laguna Esmeralda - Afternoon
Half day Trek to Laguna Esmeralda - Afternoon
Ushuaia

Our driver and guide were fantastic! Noelia was suler knowledgeable, even as the weather turned she guided us expertly on the trail.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Puerto Piramide to visit San Lorenzo's Magellanic Penguin Colony
Transfer from Puerto Piramide to visit San Lorenzo's Magellanic Penguin Colony
Puerto Madryn

We were suprised at the price for what was effectively a 10minute walk amongst penguins. We were only told any information when we asked questions. The food was also a little disappointing. Also, there seems to have been a mix-up with the payment, which we havr the suspicion was in purpose to get us to pay for everything twice.

Quality of Experience
Food
Suprised that the meat was so tough
Guides, Drivers and Staff
Distantly friendly, but not really helpful informative
Fly to Trelew and transfer to Puerto Piramide in the Valdez Peninsula
Fly to Trelew and transfer to Puerto Piramide in the Valdez Peninsula
Puerto Madryn

Andi was a star during our whole time in Puerto Piramide- super helpful and flexible. We immensely enjoyed our conversations with him and were grateful for all the tips too.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Apr 13, 2023

Hey Ellie,

It was a pleasure to help you organize your trip to Argentina!! I'm so happy everything went smoothly during your stay! I'll share your review with all our local team, I'm sure they will be very happy :)
Hope to see you back in South America soon!

Best,
Fran