Profile photo for Francesco Ferraiuolo
2756 messages
active 8 mins ago

Francesco Ferraiuolo

I knew I wanted to work in the travel industry since my high school years.

For a long time, I worked abroad, immersing myself in local cultures and customs and letting this experience contaminate my soul.
Today I am happy to be a point of reference for foreign travelers wishing to discover Italy through the colorful lens of my experience.

I like to describe myself as a person with a colorful soul, and creativity is one of my strengths. Embracing your colorful soul means celebrating your unique personality and the vibrancy you bring to the world. It’s a reminder to stay true to yourself, express your individuality, and radiate positivity and creativity.

I am captivated by the beauty of diversity and the power of inclusion. I understand that travel isn't just about visiting new places; it's about experiencing them authentically, safely, and with pride.

Starting from this, I've made it my mission to curate extraordinary journeys that cater to all identities and expressions.

My goal is to share the beauty and richness of my country with others, and let those who decide to discover Italy live the same mine emotions and enchantment.

What places and activities do you specialize in?

"We are specialized in tours all over Italy, covering mostly the main destinations. We also specialize in traveling by train as we really care about the environment, this is why we primarily use trains for our travel packages. We believe trains are the best and quickest way to travel along Italy from city to city, and also the most eco-friendly in terms of CO2 emissions, energy consumption, use of space, or noise levels."

How did you get involved in travel?

"As long as I remember, I always wanted to learn languages and travel the world. Language is a powerful tool that can unlock doors to new cultures and experiences, and traveling allows us to immerse ourselves in those cultures firsthand. From studying abroad to work relocations, I've been traveling my entire life. I lived in seven different countries and continue to love experiencing new places and cultures."

Please share a unique travel experience you will never forget.

"if I had to choose, I'd say my first solo travel to China, I was there to study, and I will never forget the breathtaking sunrise from the Great Wall of Mutianyu."

Francesco is part of the following groups: Italy Travel Agents
Top itineraries and travel advice
Luxury itineraries

Favorite experiences

Gondola Ride through the Canals of Venice

Enjoy a scenic canal ride in a traditional Venetian Gondola, one of the most quintessential activities in Venice. You’ll experience the quieter, more evocative side canals of the city, which offer a relaxed and romantic ambiance. Nothing is more magical than seeing Venice from the water! You can...

Tuscany Day Trip from Florence: Chianti, Siena & San Gimignano

Discover the picturesque region of Tuscany, known for its historic hilltop towns, rolling hills scenery, delicious cuisine, and world-famous wines. This guided tour will help you experience all that Tuscany offers in an authentic, relaxed way. You’ll visit the beautiful medieval towns of Siena...

Colosseum & Roman Forum Tour in Rome

Discover the icon of Ancient Rome, the famous Colosseum that still ranks as the largest amphitheater globally. We recommend taking a VIP tour or buying a special ticket to bypass the long lines and access lesser-known areas of the historic site, gaining entrance to places that few tourists visit....

Amalfi Coast Driving & Boat Tour From Sorrento

Experience the beauty of the Amalfi Coast by land and sea, passing the picturesque cliffside towns of Positano, Amalfi, and Ravello. Starting from Sorrento, you’ll admire one of the most beautiful coastal landscapes in the world and cherish incredible panoramic views. Start with a scenic drive to...

Recent trip reviews for Francesco

Bologna & Verona Italy Trip
Italy | Oct 8 - Oct 16, 2024

Julie
Julie W.
Pequot Lakes, MN | Reviewed on Oct 28, 2024
Overall happy with our Travel Agency experience. Average rating.
Agent: Some confusion over transfers (was a transfer arranged or not). Initial documents stated transfers included between hotels and airport/train station when changing locations. The train between Bologna and Verona we expected a high speed train with assigned seats, unfortunately our outbound trip was on a local/regional, not high speed.
Our agent, Francesco, did a good job in recommending Verona as a second city to visit....
Read more

Overall happy with our Travel Agency experience. Average rating.
Agent: Some confusion over transfers (was a transfer arranged or not). Initial documents stated transfers included between hotels and airport/train station when changing locations. The train between Bologna and Verona we expected a high speed train with assigned seats, unfortunately our outbound trip was on a local/regional, not high speed.
Our agent, Francesco, did a good job in recommending Verona as a second city to visit. Unexpectedly, he was unavailable just before we left. Luckily a co-worker, Luca stepped in to figure out the last minute details. The recommended hotel in Verona was nice, however our room overlooked an alley with garbage bins just below our window. We heard people getting rid of trash and garbage trucks all night, especially Saturday, which made it a bit hard to get a good sleep. It would have been nice for our agent to ensure we had a room with less noise. The last time we used KimKim (Slovenia 2019) our hotels and room views were amazing, so we were a bit disappointed. The restaurant recommendations were very generic. We had better luck asking in the hotels.
We had several tours arranged. Private 2 hour tour Bologna highlights and tastes. - disappointing overall. Didn’t get a true feel for the city and got a couple nibbles of cheese, balsamic, etc. and inferior pasta from a fast food type restaurant. Guide nice, but not highly knowledgeable. Very generic, same tour as a group of 10-20 no doubt. Day trip to Parma for cheese and ham - Excellent tour, although I would not term it small group as we had 15-20 of us. Ravenna day trip - not small group, but good tour, was the official tourist office tour.
Verona 2-3 hour overview private tour - excellent guide (Priscilla) with a background in art history and music. She was truly awesome. the tour was well organized in the route and information. She even had charts and maps to help us understand the different periods of history. She was a gifted teacher and a very lovely person. Our private wine tour was different than other tours we have been on in that we had a driver to 2 wineries at which we had tours with winery staff. We enjoyed both stops very much and had a very enjoyable afternoon. Our driver was very kind and professional.
We ended up back in Bologna for a day before flying out. Good suggestion from Francisco to take the trolley to San Luca.
The morning of our flight the transfer was set up an hour too early (at 6am). We were not allowed to check in to our flight until 7:20 so had an hour to kill with all our luggage.

Hotel Reviews
Hotel Colomba D'Oro
Verona

Nice, small hotel in an excellent location. Just a couple blocks from the main Piazza, which is lovely. Unfortunately our room looked out on an alley with big garbage bins under our window. It was very noisy all night with trash being thrown and garbage trucks stopping (especially Sat night). Made a bit hard to get a good sleep. Hotel breakfast ok, nothing special. The breakfast staff and coffee at the table were very nice. Front desk staff were friendly and professional. The room was spacious and clean.

Authenticity & Character
Quaint, old building, lots of character
Location
Near Piazza Bra
Staff
Professional and kind
Cleanliness & Comfort
Very clean. Our particular room heard noise from garbage bins below window all night.
Royal Hotel Carlton
Bologna

Nice, medium large hotel. Spacious, comfortable rooms. Breakfast large but quality only medium for price of hotel rooms. Nice common spaces to relax. Friendly, professional staff. Loved the courtyard to get fresh air and enjoy a drink before supper. Meeting rooms well appointed.

Authenticity & Character
Rooms clean, furnishings a bit worn, but comfortable. Common areas very comfortable for lounging, lovely outdoor courtyard.
Location
Close to train station. Not too far to walk to center, restaurants, attractions.
Staff
All kind, helpful and professional.
Cleanliness & Comfort
Clean. Furnishings and carpet could use an update soon, but still very comfortable.
Activity Reviews
Private Verona Highlights Walking Tour an Arena Skip-The-line
Private Verona Highlights Walking Tour an Arena Skip-The-line
Verona

Excellent tour. Our guide, Priscilla, made all the difference. She has a background in art history and music and is able to bring the beauty and history of Verona alive. The tour was well planned out, Priscilla even had maps and charts to help us understand Verona through the centuries. A++

Quality of Experience
A highlight of our time in Verona.
Guides, Drivers and Staff
Excellent guide. Knowledgeable, personable, kind, interesting and educational content.
Parma Cheese & Ham Factory tour
Parma Cheese & Ham Factory tour
Italy

Very interesting and tasty day trip.

Quality of Experience
Very interesting and unique to the Parma area.
Guides, Drivers and Staff
Knowledgeable, professional, courteous.
Transport
Large van from Parma to factories.
PRIVATE AMARONE WINE & FOOD ROUTE IN A SMALL GROUP
PRIVATE AMARONE WINE & FOOD ROUTE IN A SMALL GROUP
Verona

Private transport to 2 wineries. Private tour with winery staff at each location, plus wine tastings. Went to very small and a medium-sized winery. Both have a very interesting history and excellent wines. Enjoyed seeing differences.

Quality of Experience
Both very special wineries. Love the family connection/history and the staff’s love of the area and it’s wines.
Guides, Drivers and Staff
Winery staff well versed in both wine knowledge plus the history and workings of the winery.
Transport
Comfy.
Local specialist: Francesco Ferraiuolo

Great!!!
Italy | Oct 17 - Oct 23, 2024

G
Gail B.
Chicago, IL | Reviewed on Oct 24, 2024
Francesco did an amazing job! Although I had one little hiccup, no fault of KimKim or Francesco, it was me - he worked to get it resolved and it was even on a Sunday afternoon when he was not working!!!! He is the best! I have used KimKim twice now in Morocco and Italy & both times they exceeded my expectations. I will use them again when the need comes up. Thank you Francesco and your whole team - amazing trip!!!! Read more

Francesco did an amazing job! Although I had one little hiccup, no fault of KimKim or Francesco, it was me - he worked to get it resolved and it was even on a Sunday afternoon when he was not working!!!! He is the best!

I have used KimKim twice now in Morocco and Italy & both times they exceeded my expectations. I will use them again when the need comes up.

Thank you Francesco and your whole team - amazing trip!!!!

Hotel Reviews
Relais 147
Taormina (ME)

Beautiful!!! great location and beautiful property - Rohid was extremely friendly, helpful, and nice. I loved my stay here. It's right in the middle of everywhere you want to be in Taormina - you just need to walk out the front doo.

Authenticity & Character
Location
so easy to get wherever you wanted to be, or stay local and explore the many restaurants and shops
Staff
Cleanliness & Comfort
Hotel brunaccini
Palermo

This not my type of hotel. I am long past the age of "slumming it". And as a solo traveler did not feel safe. The hotel, while very nice on the inside is right in the middle of the slums. Right below my balcony, that was on an alley, was homeless people. I did not feel safe here at all. As soon as I walked in the front door, while I was waiting to check in, I knew I had to leave. I just had a feeling that it was not a good place for me to be. First the front door to the hotel is always locked - you have to be buzzed in. This should tell you something about the area. The hotel staff is rude and arrogant. They are not helpful and definitely NOT pleasant to interact with. I had a 3-night stay and left after the first night. I paid for 2 nights somewhere else and lost money just to get out of there. The only reason I stayed the first night was because I got there later in the day and did not want to leave in the dark. The noise level is ridiculous, and in the evening there was a band that played in the courtyard alley until midnight - loudly. The room was large, but lighting was terrible, the bathroom lighting was the worst. The only thing that comes to mind is a saying we use at work - The hotel is like putting lipstick on a pig. I don't care how "nice" you make it - the location and rudeness of the staff will never make it nice......

Authenticity & Character
Location
everything! awful area - not safe
Staff
Rude and arrogant - and I don't even know why - it's not a Four Seasons....
Cleanliness & Comfort
Bed & pillows extremely uncomfortable. Poorly stocked mini bar, bad lighting
Activity Review
Palermo Street Food Tour
Palermo Street Food Tour
Palermo

did not take this, skipped the tour to leave the area, cannot comment

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesco Ferraiuolo
Francesco
Francesco Ferraiuolo
Local specialist in Rome | Replied on Oct 30, 2024
Hello Gail! Thank you so much for your kind words! I’m really glad to hear that you had a great experience overall and that I could help resolve the little hiccup you faced. It truly means a lot to me to know that I made a positive impact on your trip. I'm genuinely sorry to hear about your experience with the hotel in Palermo. Your feedback is incredibly valuable, and I will certainly take your comments into account to ensure better accommodations in the future. Your safety and comfort are... Read more

Hello Gail!

Thank you so much for your kind words! I’m really glad to hear that you had a great experience overall and that I could help resolve the little hiccup you faced. It truly means a lot to me to know that I made a positive impact on your trip.

I'm genuinely sorry to hear about your experience with the hotel in Palermo. Your feedback is incredibly valuable, and I will certainly take your comments into account to ensure better accommodations in the future. Your safety and comfort are my top priorities, and I appreciate you sharing your thoughts with me.

Thank you once again for trusting me with your travel!

Best,
Francesco 😊

amazing Italy experience. ...
Italy | Sep 18 - Sep 28, 2024

Andrea
Andrea S.
Newark, NJ | Reviewed on Oct 02, 2024
Susan and I had an amazing Italy experience. Our guides were so knowledgeable and very friendly. We were extremely lucky to have beautiful weather during our trip. All the excursions were so wonderful! The only thing I was taken back by was the amount of people in the Colosseum and the Vatican- it was difficult to listen to the guide, take pictures and stay with the group. But, I guess that’s to be expected… The only suggestion I have- would be to make visitors aware if they are going to the... Read more

Susan and I had an amazing Italy experience. Our guides were so knowledgeable and very friendly. We were extremely lucky to have beautiful weather during our trip. All the excursions were so wonderful! The only thing I was taken back by was the amount of people in the Colosseum and the Vatican- it was difficult to listen to the guide, take pictures and stay with the group. But, I guess that’s to be expected… The only suggestion I have- would be to make visitors aware if they are going to the Vatican/Sistine Chapel, that they need to cover their shoulders and knees 😊..
I want to Thank you again, Francesco, for such an awesome adventure❣️🇮🇹

Hotel Review
Trevi Collection Hotel
Rome

Very helpful staff…Amazing breakfast…Great view

Authenticity & Character
Staff and views
Location
You are steps away from the Trevi Fountain and Spanish Steps
Staff
Cleanliness & Comfort
Activity Reviews
Private Gondola Ride
Private Gondola Ride
Venice

Just a wonderful way to go through the back alleys

Quality of Experience
Guides, Drivers and Staff
On his phone the majority of time
Transport
MURANO, BURANO AND TORCELLO EXCURSION
MURANO, BURANO AND TORCELLO EXCURSION
Venice

Love, love, loved visiting all 3 islands

Quality of Experience
The guide was super! Walking through the streets, visiting the shops
Guides, Drivers and Staff
Transport
Pizza and gelato making class
Pizza and gelato making class
Florence

Never made pizza or gelato before. The ingredients were basic, but the end product was delicious!

Quality of Experience
The chefs
Explore Pompeii on the way to Naples
Explore Pompeii on the way to Naples
Italy

Can’t believe how much has survived over the centuries. How the people lived, the politics, the businesses and the design of the city.

Quality of Experience
The history
Guides, Drivers and Staff
Anna was a perfect guide and great sense of humor!
Transport
Amalfi Coast experience from Sorrento
Amalfi Coast experience from Sorrento
Sorrento

So much beauty in one place.

Quality of Experience
Guides, Drivers and Staff
Roberto was a great guide- full of history and humor- lived him!
Transport
Capri self guided day-trip with hydrofoil tickets
Capri self guided day-trip with hydrofoil tickets
Sorrento

Beautiful, narrow roads-but they know hiw to maneuver them😳

Quality of Experience
Guides, Drivers and Staff
Transport
We didn’t crash or get run off the road😂
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome

Unbelievable! Glad we had a guide- lots of people going through and lots of steps- wear comfy shoes..

Quality of Experience
Vatican & Sistine Chapel - Small Group Tour
Vatican & Sistine Chapel - Small Group Tour
Rome

Just overwhelmed! The beauty within these walls.

Quality of Experience
Sooo many people- felt rushed and stressed
Guides, Drivers and Staff
Local specialist: Francesco Ferraiuolo
Francesco
Francesco Ferraiuolo
Local specialist in Rome | Replied on Oct 15, 2024
Ciao Andrea, Hi Susan Thank you so much for sharing your wonderful experience! I’m really happy to hear that you and Susan had an unforgettable trip here in Italy. It’s great to know you enjoyed our excursions and were blessed with such beautiful weather throughout! 🌞 I completely understand your point about the Colosseum and Vatican; they are indeed busy places, but I’ll keep your feedback in mind to make the experience even smoother. Thanks also for sharing the beautiful photos, they... Read more

Ciao Andrea, Hi Susan

Thank you so much for sharing your wonderful experience! I’m really happy to hear that you and Susan had an unforgettable trip here in Italy. It’s great to know you enjoyed our excursions and were blessed with such beautiful weather throughout! 🌞

I completely understand your point about the Colosseum and Vatican; they are indeed busy places, but I’ll keep your feedback in mind to make the experience even smoother.

Thanks also for sharing the beautiful photos, they were a joy to see! I hope to welcome you back for another Italian adventure soon.

Warm regards,
Francesco 😊

My daughter and I traveled around Italy and h...
Italy | Aug 28 - Sep 5, 2024

Megan
Megan S.
Chicago, IL | Reviewed on Sep 19, 2024
My daughter and I traveled around Italy and had a blast. Francesco developed the perfect itinerary for us. We went to Rome (saw the Colosseum, Trevi fountain, Spanish steps, Palatine Hill) then on to Sorrento to experience the Amalfi coast (had a day trip to Capri (my favorite) and another day trip to see the rest of the coast) and lastly experienced Venice and all it had to offer. Unfortunately we missed our connecting flight to Rome to start the trip and we reached out to Francesco and he... Read more

My daughter and I traveled around Italy and had a blast. Francesco developed the perfect itinerary for us. We went to Rome (saw the Colosseum, Trevi fountain, Spanish steps, Palatine Hill) then on to Sorrento to experience the Amalfi coast (had a day trip to Capri (my favorite) and another day trip to see the rest of the coast) and lastly experienced Venice and all it had to offer. Unfortunately we missed our connecting flight to Rome to start the trip and we reached out to Francesco and he was able to cancel our private transfer, let the hotel know we would be late, and rescheduled the tours we had scheduled for that day. He kept us calm and made everything easy peasy! It was the trip of a lifetime and we will forever recommend KimKim for any travel needs!!

Hotel Reviews
Pantheon Inn
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tasso Suites & Spa
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Firenze
Venice
Authenticity & Character
Location
Very nice location, but difficult to find initally
Staff
Cleanliness & Comfort
Activity Review
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome

Our guide was informational and fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesco Ferraiuolo
Francesco
Francesco Ferraiuolo
Local specialist in Rome | Replied on Sep 20, 2024
Ciao Megan,
Thank you so much for your kind words! It was truly a pleasure helping you and Lexi create such a special trip through Italy. I’m so glad you enjoyed every stop, from the history of Rome to the breathtaking beauty of the Amalfi Coast and magical Venice. Capri is definitely a gem—I’m happy to hear it was your favorite!
I’m grateful I could help smooth things over when your flight was delayed, and I’m thrilled it all worked out in the end. Keeping things stress-free for you both... Read more

Ciao Megan,
Thank you so much for your kind words! It was truly a pleasure helping you and Lexi create such a special trip through Italy. I’m so glad you enjoyed every stop, from the history of Rome to the breathtaking beauty of the Amalfi Coast and magical Venice. Capri is definitely a gem—I’m happy to hear it was your favorite!

I’m grateful I could help smooth things over when your flight was delayed, and I’m thrilled it all worked out in the end. Keeping things stress-free for you both was my goal! 😊

Hearing that this was the trip of a lifetime means the world to me, and I can’t thank you enough for this. I hope we can plan another amazing adventure for you in the future!
Grazieeeeee
Francesco 😎

First time success!
Italy | Aug 24 - Sep 9, 2024

E
esequiel r.
Los Angeles, CA | Reviewed on Sep 16, 2024
Our first trip booked with KimKim was an absolute success. Francesco was our specialists and accommodated our trip that best fit our needs. I would highly recommend KimKim if you are planning a trip that may be a new or revisited destination. Read more

Our first trip booked with KimKim was an absolute success. Francesco was our specialists and accommodated our trip that best fit our needs. I would highly recommend KimKim if you are planning a trip that may be a new or revisited destination.

Activity Review
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome

We had the pleasure of having Alex as our tour guide. I would highly recommend this tour and asking for him. He made this experience amazing!

Quality of Experience
Guides, Drivers and Staff
Alex
Local specialist: Francesco Ferraiuolo
Francesco
Francesco Ferraiuolo
Local specialist in Rome | Replied on Sep 17, 2024

Ciao Esequiel,

Thank you so very much for your kind words and your review, It means a lot to us that you had an amazing time and that all the elements of the trip turned out to be perfect!
It has been a pleasure working with you on planning this amazing trip to Italy! 😊

Wishing you all the best and hope to plan another trip for you in the future!
Kind regards and safe travels,
Francesco

Great time.
Italy | Jul 6 - Jul 20, 2024

S
Suresh M.
Canada | Reviewed on Jul 27, 2024
The experience was great! The transfers, hotels and care line all worked well. Two points that would have helped:
1) Pantheon Inn wasn’t at the same level as Tasso and Cannaletto. More hotel choices would have been great.
2) With young kids and the heat, the tours were too long.
Thanks! Read more

The experience was great! The transfers, hotels and care line all worked well.

Two points that would have helped:
1) Pantheon Inn wasn’t at the same level as Tasso and Cannaletto. More hotel choices would have been great.
2) With young kids and the heat, the tours were too long.

Thanks!

Hotel Reviews
Pantheon Inn
Rome

Elevator kept going out, breakfast was so so and quality of room / furniture was poor.

Authenticity & Character
Architecture
Location
Easy to walk to all
Staff
Cleanliness & Comfort
Quality of furniture
Hotel Canaletto
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pompeii  and Mt. Vesuvius walking tour
Pompeii and Mt. Vesuvius walking tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Best of Venice guided walking tour with gondola ride
Best of Venice guided walking tour with gondola ride
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome

Good info and walk, but Too long and too much standing and sitting

Quality of Experience
Guides, Drivers and Staff
Vatican & Sistine Chapel - Small Group Tour
Vatican & Sistine Chapel - Small Group Tour
Rome

Too long on a hot day with young kids.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesco Ferraiuolo
Francesco
Francesco Ferraiuolo
Local specialist in Rome | Replied on Aug 01, 2024
Dear all, Thank you so much for your review and for sharing your wonderful photos with us!
I'm thrilled to hear that the transfers, hotels, and our care line met your expectations.
I completely understand your points.
The heat this season has indeed been exceptional, and with young kids, it can make the tours feel even longer. We were also caught by surprise, as July is typically hot, but this year has been particularly extreme. We'll definitely take this into account for future...
Read more

Dear all,

Thank you so much for your review and for sharing your wonderful photos with us!
I'm thrilled to hear that the transfers, hotels, and our care line met your expectations.

I completely understand your points.
The heat this season has indeed been exceptional, and with young kids, it can make the tours feel even longer. We were also caught by surprise, as July is typically hot, but this year has been particularly extreme. We'll definitely take this into account for future itineraries.

Regarding the hotel in Rome, it was chosen for its proximity to the center of Rome, but I appreciate your feedback about the hotel selection. We always strive to provide the best possible experience, and your comments will help us improve.

Thank you again for your trust and for sharing your experience with us.
We hope to have the opportunity to assist you on another trip in the future!

Best regards,
Francesco 😎

Memorable Italian Visit
Italy | Jul 2 - Jul 8, 2024

Jaya
Jaya C.
Hermosa Beach, CA | Reviewed on Jul 23, 2024
Francesco was fantastic in planning and executing our Italy trip. He accommodated our interests in the timeframe we had. Rome was very interesting with all the history. Loved the pizza making in Florence. Venice was little underwhelming.
Francesco and his team were available on WhatsApp as needed. They were proactive about a train strike and made sure our trip went smooth.
Only critical feedback would be to also suggest places other than what client wants.
Read more

Francesco was fantastic in planning and executing our Italy trip. He accommodated our interests in the timeframe we had. Rome was very interesting with all the history. Loved the pizza making in Florence. Venice was little underwhelming.
Francesco and his team were available on WhatsApp as needed. They were proactive about a train strike and made sure our trip went smooth.
Only critical feedback would be to also suggest places other than what client wants.

Hotel Reviews
The Guardian Hotel
Rome

Located somewhat close to city center. Would have preferred closer. Rooms were smaller. Staff was helpful. They packed a takeout breakfast when we needed.

Authenticity & Character
Nothing fancy
Location
Was a good 15-20 min walk for most trips. Would prefer closer.
Staff
Helped pack takeout breakfast
Cleanliness & Comfort
FH55 Hotel Calzaiuoli
Firenze

Fantastic location, minutes from Uffizi gallery. Comfortable room and very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
VENICE TIME HOTEL
Venice

Close to train station and boat. Small with almost non existent lobby.

Authenticity & Character
Very vanilla
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rome - 2h Gladiator School
Rome - 2h Gladiator School
Rome

Fun activity for kids. You learn the history and actually get to do some sword techniques.

Quality of Experience
Guides, Drivers and Staff
Transport
Hard to find taxi from the location
GUIDED TOUR OF THE UNESCO WORLD HERITAGE SITE OF ANCIENT POMPEII FROM ROME WITH STOP IN NAPLES
GUIDED TOUR OF THE UNESCO WORLD HERITAGE SITE OF ANCIENT POMPEII FROM ROME WITH STOP IN NAPLES
Rome

Very comfortable tour and fantastic tour of Pompeii! It’s very short stop at Naples and so wish was longer. Lunch was delicious but few more options would have been good.

Quality of Experience
Guides, Drivers and Staff
Transport
Comfortable bus
Rome in a Day Tour with Colosseum and Vatican Museums guided tours
Rome in a Day Tour with Colosseum and Vatican Museums guided tours
Rome

Good tour to finish Colosseum, Forum and Vatican City in a day.

Quality of Experience
Guides, Drivers and Staff
Transport
Have to take taxi
Pizza and gelato making class
Pizza and gelato making class
Florence

Fantastic activity that is so much fun for adults and kids. Highly recommend. Great instructors. Clean kitchen and good quality ingredients. Best Pizza and gelato we ever made. Highly recommend.

Quality of Experience
Great staff, instruction, small group, quality ingredients and results.
Guides, Drivers and Staff
Fun and knowledgeable staff
Transport
Near city center
Private Gondola Ride
Private Gondola Ride
Venice

Very underwhelming experience. Took forever to get there. We got on a Gondola that was very vanilla. The guy rowing wasn’t super friendly. It was just 30min of sitting with not much info.

Quality of Experience
Guides, Drivers and Staff
Transport
A better interactive ride would be ideal.
Half day tour Pisa and the leaning tower
Half day tour Pisa and the leaning tower
Florence

Very convenient half day tour that takes you to Pisa and even climb on top! Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesco Ferraiuolo
Francesco
Francesco Ferraiuolo
Local specialist in Rome | Replied on Jul 31, 2024
Hi Jaya, ciao All!
Thank you so much for your kind words and for taking the time to share your experience.
It was a pleasure to help plan and execute your trip to Italy, and I'm thrilled to hear that you enjoyed the history in Rome and the pizza-making in Florence. I appreciate your feedback about Venice and I'm also grateful for your suggestion. It's valuable insights like these that help us improve and provide even better service! Thank you again for your trust and for choosing us to... Read more

Hi Jaya, ciao All!
Thank you so much for your kind words and for taking the time to share your experience.

It was a pleasure to help plan and execute your trip to Italy, and I'm thrilled to hear that you enjoyed the history in Rome and the pizza-making in Florence.

I appreciate your feedback about Venice and I'm also grateful for your suggestion. It's valuable insights like these that help us improve and provide even better service!

Thank you again for your trust and for choosing us to help with your travels.
Should you plan another trip, we'd love the opportunity to assist you once more. 😎

Sincerely,
Francesco