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Meet and Greet

Our tours are planned by local experts, and they come at very competitive price. In fact, you would spend more in doing it by yourself rather than purchasing our options.
We guarantee high quality services on advantageous terms, thanks to agreements with players that are part of our network.
We save your time: time is the most precious thing – imagine if you could spend it focusing on your business, rather than doing what we could do for you.

Meet & Greet works with a variety of partners to elevates the Italy travel experience by providing a wide range of services, including but not limited to tours and sightseeing, chauffeur services, food and wine experiences, Gondola rides, VIP experiences and railway services like portage services, and station and luggage transfer.

We are active in sustainability: we are the only Italian GSTC certified TO and we got the Travelife Partner status. We have joined the "Tourism Declares" international campaign and we are keeping working to achieve even more ambitious certifications that will show our commitment.
Our tours are 100% carbon neutrals. Where tour activities do generate carbon, we offset this through our partnership with TREES FOR ITALY. This organization plants native tree species across Italy. They not only absorb CO2 and generate cooling shade, but also create habitats and boost biodiversity, supporting native Italian wildlife.
For more info:
https://www.meetandgreetitaly.com/sustainability/

Meet and Greet is part of the following groups: Italy Travel Agents

Featured trips & expertise

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Family itineraries
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Recent Trip Reviews for Meet and Greet

Italy 2024 - Family Trip
Italy | Jun 28 - Jul 11, 2024

Darcy
Darcy P.
Harrison, NJ | Reviewed on Jul 15, 2024
My wife and I just returned from thirteen days in Italy with our two kids, (ages 13 and 10) and had a trip that created memories for a lifetime. I can’t say enough about Cecilia and how great she was in designing a trip for a family who had never been to Italy before and making sure that our itinerary met our needs. She found us great hotels that were both convenient location wise but also rooms that were comfortable for the whole family. Cecilia was very responsive leading up to our trip... Read more

My wife and I just returned from thirteen days in Italy with our two kids, (ages 13 and 10) and had a trip that created memories for a lifetime.

I can’t say enough about Cecilia and how great she was in designing a trip for a family who had never been to Italy before and making sure that our itinerary met our needs. She found us great hotels that were both convenient location wise but also rooms that were comfortable for the whole family. Cecilia was very responsive leading up to our trip and made sure we were well educated on everything we needed to know before we left and provided us all of our necessary travel documents in one easy to use location that made our days travelling easy to follow. While on our trip Cecilia also made herself available for us to ask questions and was quick to respond if we weren’t sure if we were in a proper location for a tour or had a travel question as we moved from one place to the next.

We spent three days in Venice, three in Florence, four in Sorrento and ended with three days in Rome. Sorrento was the highlight destination for the whole family with our boat tour of the Amalfi Coast as our favourite day of the whole trip.

Thank you for everything Cecilia, your talent, your work and your dedication to our happiness is appreciated more than we can tell you!

Hotel Reviews
Hotel Ca' Marinella
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Paris
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Il Faro 3* Sorrento
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOTEL CECIL
ROME
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
MURANO, BURANO AND TORCELLO EXCURSION
MURANO, BURANO AND TORCELLO EXCURSION
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Private Gondola Ride
Private Gondola Ride
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Pizza and gelato making class
Pizza and gelato making class
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Half day tour Pisa and the leaning tower
Half day tour Pisa and the leaning tower
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Accademia Gallery Tour
Accademia Gallery Tour
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Truffle hunting and tasting in Valdichiana
Truffle hunting and tasting in Valdichiana
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Day at leisure in Sorrento
Day at leisure in Sorrento
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
AMALFI AND POSITANO DISCOVERY BOAT TOUR - SEMI PRIVATE (max 12)
AMALFI AND POSITANO DISCOVERY BOAT TOUR - SEMI PRIVATE (max 12)
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Pompeii  Excavations half-day Tour
Pompeii Excavations half-day Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
GOLF CART TOUR ROME
GOLF CART TOUR ROME
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Rome - 2h Gladiator School
Rome - 2h Gladiator School
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel - Small Group Tour
Vatican & Sistine Chapel - Small Group Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cecilia Ventura
Cecilia
Cecilia Ventura
Local specialist in Rome | Replied on Jul 16, 2024

Hi Darcy!!✨

I am thrilled to hear that you and your family had a wonderful time in Italy and that you were satisfied with the travel arrangements and assistance provided. Your kind words truly mean a lot to me.

Customer satisfaction is always my top priority, and it is rewarding to know that my efforts made your trip enjoyable and memorable. I appreciate your positive feedback and am grateful for the opportunity to assist you.

Thank you once again for your trust and for taking the time to share your experience.
I look forward to helping you plan your future travels.

Ciao!🤗

Cecilia

Italian Adventure of a Liftetime
Italy | Jun 5 - Jun 15, 2024

Leigh
Leigh M.
Dallas, TX | Reviewed on Jun 16, 2024
We had a lovely time in Italy and really did appreciate all the pre-planning done. Our logistics and travel in between locations was very thorough and understandable.
ROME- Our guided tour in Rome was fabulous due to Marco, our guide and our getting it done early before the crowds/heat. Getting our daughter delivered to the hotel was seamless as well. The hotel was nice but a little small as far as space goes. The elevator was hit or miss. The best part was the rooftop area where we could...
Read more

We had a lovely time in Italy and really did appreciate all the pre-planning done. Our logistics and travel in between locations was very thorough and understandable.
ROME- Our guided tour in Rome was fabulous due to Marco, our guide and our getting it done early before the crowds/heat. Getting our daughter delivered to the hotel was seamless as well. The hotel was nice but a little small as far as space goes. The elevator was hit or miss. The best part was the rooftop area where we could escape the crazy crowds. The included breakfast was nice but nothing great. We stumbled onto several good restaurants but would have liked maybe more recommendations and actual reservations due to said crowds.
FLORENCE-The cooking class was our favorite part and Thomasso our chef was superb. Some of our best meals were in that class. Our wine tour was also excellent and Christina was fun. Great locations and not too far from city center. Our hotel was great…again the gathering space was very small for us but we found a little bar right across the street that made up for that. Very centrally located and was VERY LOUD Saturday night until the early morning hours. One room smelled strongly of cigar smoke but we made it work. Better breakfast at this hotel. As in Rome, you really need reservations for both food and tours which we didn’t have enough of. The Duomo line was around the building everytime we passed and it wasn’t’ open often enough for us to go through with the time we had.
LAKE COMO-Beautiful location and much less crowded than other two locales. We didn’t really have any set plans for Como and that was probably a mistake. I arranged a private boat tour of the lake and it was lovely…Lake Como Boat Tours was responsible and Ricardo was very thorough and sweet. We rode the funicular up to Brunate and would have liked to know more about this area as it was right near our hotel. We got on it very early in the morning so we didn’t get in the crazy lines but nothing was really open at the top. However, the views were fabulous and so was the weather. I guess the takeaway from saying you want to go to Lake Como is that is a huge area and I wasn’t aware that the Villas were so far from the town of Como. WE did not see either Balbianello or Villa Carlotta due to their distance away and no tickets available. The ferry, which we were told would be the best way to get around the lake, had ridiculously long lines every morning and it was very hard to figure out where you really needed to go. I think more planning would have been helpful as far as that goes. Restaurants were easier in Como but we did try to go to one that was simply the rudest we have been treated in a while so I suggest not even trying at Numeronove…they have great reviews but it was very obvious that they did not want Americans in their establishment. One place that we really enjoyed in COMO was Vineria Vitani…very nice kid behind the bar and lovely atmosphere for wine tasting.
Overall, it was a fantastic trip and not having to worry about traveling between cities was great. We did run into terrible delays at Milan airport on the way out and would advise not to use that airport no matter the cost. We missed our connecting flight into London, had to scramble to get on a flight to another state inside the US then had to drive home from there. It was brutal. I suggest connecting in the states to an airport that goes straight to your destination. Lessons learned!!

Local specialist: Emi Carletti

Mostly great
Italy | May 25 - May 30, 2024

K
Kristin C.
Portsmouth Heights, VA | Reviewed on Jun 06, 2024
Our family (me, my husband, and our two sons aged 21 and 27) travelled to Athens, Rome, and Sorrento May 22 through 30. 2024. This was a ‘once in a lifetime’ trip for all of us. Both of the boys have always been very interested in ancient history, so that informed our choices on this trip. Everything in Athens was perfect! Hotel staff was friendly and helpful. The guides we got were very knowledgeable and easy to talk to. The sights were amazing, obviously. Food was good! Shopping was... Read more

Our family (me, my husband, and our two sons aged 21 and 27) travelled to Athens, Rome, and Sorrento May 22 through 30. 2024. This was a ‘once in a lifetime’ trip for all of us. Both of the boys have always been very interested in ancient history, so that informed our choices on this trip.

Everything in Athens was perfect! Hotel staff was friendly and helpful. The guides we got were very knowledgeable and easy to talk to. The sights were amazing, obviously. Food was good! Shopping was fun! Locals were lovely! Weather was gorgeous! Really, I couldn’t ask for any improvement. If I could find a Diet Pepsi in the city, I think I could move here.

We were rather disappointed with our time in Rome, although some of it was beyond anyone's control. On our first day there we had a tour scheduled for ‘Ancient Basilicas and the Catacombs.’ We were instructed to meet the tour guide in front of a hotel a ten-minute walk away. As we loitered around the front of the hotel for 15 minutes, (since we were told to arrive early), we spoke to one man who said he had the tour of the catacombs, but it started at 2:30, not 2:00 like we thought. So, we waited and wandered around some more. Finally figured out that was not our tour and found the correct guide. We were also told it was not a private tour, which is why we had to meet someplace that wasn’t our hotel, but we were the only people on the tour. The tour guide was lovely and interesting. The next day was a free day. It also happened to be the day of a cycling ‘tour of Italy’ event. Streets closed, crowds, grumpy taxi drivers. The third day we had a tour scheduled for the Colosseum, Palatine hill and the Forum. Got to the meeting place 15-20 minutes early and tried to figure out where we were supposed to be. There were tour guides there, but none of the names of the tour companies matched anything I had. The original tour guide didn’t show up. Finally figured it out and got underway. This tour was really not very pleasant. Maybe because she was late or was called in at the last moment, she moved like she was in a race. Barely time to take any pictures. Often she was so far away that the audio cut out on the headsets. “You see my scarf? Andiamo!!” Her commentary sounded like memorized bullet points from an index card. And then we got to the Colosseum. I could not believe the crowd. Impossible to see anything, impossible to hear the guide, really miserable. Looking back at my conversations with Emi, this is really where I would have hoped for a little more local insight. Maybe we shouldn’t have done the traditional tour of the Colosseum. Maybe we could have just done the floor tour. I would have appreciated her input here instead of just saying “you have to buy tickets for the floor tour yourself.” Pretty disappointed in the three days we spent here.

The next morning we were on the train to Naples. No problems on the trip and the driver met us even though we were about 45 minutes late. The hotel in Sorrento was amazing. I have never stayed in a hotel that nice and I’m sure I never will again. The tour guide for Pompeii was excellent. I wish we could have spent more time there – visited the museum and the gift shop. The boys went to Herculaneum the next day while my husband and I walked around Sorrento. (There was some confusion as the number of people on the tour was never changed from 4 to 2, as requested.) Again, the boys said the guide was excellent. Then back to Naples the next morning for our flight.

Overall it was a great trip. We saw so many amazing things and met some wonderful people. Since we are not big travelers and we are unlikely to ever do a trip like this again, I felt the pressure was on me to plan and execute a trip as close to perfect as possible. And it was, mostly. Just wish the days in Rome had worked out better.

Hotel Review
Hotel Continental
Sorrento

The most beautiful hotel I have ever stayed at! Unbelievable breakfast.

Local specialist: Emi Carletti

Overall it was a great trip. The hotel on Tus...
Italy | Apr 12 - Apr 19, 2024

G
Gabriela B.
Los Angeles, CA | Reviewed on Apr 26, 2024
Overall it was a great trip. The hotel on Tuscany was not what we expected. The staff, one person, was not friendly or welcoming. We had to figure out a scooter tour on our one. There was no concierge and no shuttle. The pick up in Sorrento was a mess. A driver showed up with a sedan and not a van. He was rude and unhelpful. We had to wait over an hour for a van and our train ride to Rome was delayed by an hour. We arrived to Tome later than expected which impacted my last day with my cousins. Read more

Overall it was a great trip. The hotel on Tuscany was not what we expected. The staff, one person, was not friendly or welcoming. We had to figure out a scooter tour on our one. There was no concierge and no shuttle. The pick up in Sorrento was a mess. A driver showed up with a sedan and not a van. He was rude and unhelpful. We had to wait over an hour for a van and our train ride to Rome was delayed by an hour. We arrived to Tome later than expected which impacted my last day with my cousins.

Hotel Reviews
C-Hotels Joy
Authenticity & Character
Location
Staff
Cleanliness & Comfort
A440 in Tuscany
Pienza

Unfriendly and unhelpful staff. No concierge and no shuttle. No staff available to help.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leonardo Boutique Hotel Rome Termini
Roma
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Conca Park 4* Sorrento
Sorrento
Authenticity & Character
Location
Staff
Local specialist: Cecilia Ventura

We had a great time with no issues at any eve...
Italy | Dec 17 - Dec 25, 2023

Lisa
Lisa M.
Florence-Graham, CA | Reviewed on Dec 26, 2023
We had a great time with no issues at any event! The only hiccup was when we first arrived and the driver was a couple of minutes late and not behind pole three. The Concept hotel had a lovely woman who checked us in and another lovely woman who made breakfast. It was an easy walk to the Spanish steps from there and when we returned for the last night felt like returning home! There was only one outlet in the room which made charging our devices challenging.
Our walking tour of Roma was...
Read more

We had a great time with no issues at any event! The only hiccup was when we first arrived and the driver was a couple of minutes late and not behind pole three. The Concept hotel had a lovely woman who checked us in and another lovely woman who made breakfast. It was an easy walk to the Spanish steps from there and when we returned for the last night felt like returning home! There was only one outlet in the room which made charging our devices challenging.
Our walking tour of Roma was great as it was just us so we could see what we wanted, linger for photos, and got into the collesium.
The hotel in Venice was also in a great location! The breakfast there was typical best western, meh. I am not in Italy to drink lousy coffee! We enjoyed the boat tour- the second island had little to offer on a cold cloudy day, but Murano and Burano were awesome.
The gondola ride was as expected- on a quiet night actually felt kind of creepy…
The Joy Hotel in Florence was close to the train station, and easy walk to everything, although the neighborhood itself felt sketchy. Joy hotel hands down had the best breakfast!! We truly enjoyed the street food tour. Would do that again !
To top off a wonderful trip, we were able to see the Christmas Eve Mass at the Vatican our last night.

Hotel Reviews
Rome Concept Terrace Hotel
Rome

Great experience checking in and lovely cappuccino and breakfast! Was glad I had a power adapter with multiple ports as only one outlet in the room. They could put a bigger sign in the window as we walked right past the door to the hotel more than once- after we actually knew where it was! Easy walking distance to Spanish Steps.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
C-Hotels Joy

Best breakfast ! Location close to train station.

Local specialist: Cecilia Ventura
Cecilia
Cecilia Ventura
Local specialist in Rome | Replied on Jan 15, 2024

Thank you, Lisa!!
I am really happy you liked your Italian trip! ✨✨
This is the best part of my job!

Thank you!

Cecilia

The entire trip was the best vacation my fami...
Italy | Oct 15 - Oct 28, 2023

W
Wes S.
the Bahamas | Reviewed on Nov 06, 2023
The entire trip was the best vacation my family has ever been on. The WhatsApp group really help us with last minute questions. Read more

The entire trip was the best vacation my family has ever been on. The WhatsApp group really help us with last minute questions.

Hotel Reviews
Grand Hotel Europa Palace
Sorrento

The hotel is in walking distance of everything. The entire staff was excellent. The view from the room was magical.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bettoja Hotel Massimo D'Azeglio
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Castello di Gargonza
Arezzo

I highly suggest staying here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Liassidi Palace
VENEZIA

the view was not good from the room. Also, there was no A/C which should have been ok if the weather was different, but it was still very warm every day which made the room hot at night. We were told to open the windows, but the mosquitos were so bad that we had to sleep with the sheets over our face to prevent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rome - 2h Gladiator School
Rome - 2h Gladiator School
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
DISCOVER CHRISTIAN CATACOMBS AND ANCIENT BASILICAS
DISCOVER CHRISTIAN CATACOMBS AND ANCIENT BASILICAS
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Rome Walking Tour
Rome Walking Tour
Rome

He had a great since of humor and made the tour very fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of the Vatican Museums, Sistine Chapel and Saint Peters Basilica
Private tour of the Vatican Museums, Sistine Chapel and Saint Peters Basilica
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of Colosseum, Roman Forums and Palatine Hill
Private tour of Colosseum, Roman Forums and Palatine Hill
Rome

The tour guide was very knowledgably and made it the best of all of our tours

Quality of Experience
Guides, Drivers and Staff
Transport
Day at leisure in Sorrento
Day at leisure in Sorrento
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Pompeii  Excavations half-day Tour
Pompeii Excavations half-day Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private Gondola Ride
Private Gondola Ride
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
MURANO, BURANO AND TORCELLO EXCURSION
MURANO, BURANO AND TORCELLO EXCURSION
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
PRIORITY ACCESS TO DOGE'S PALACE TICKETS
PRIORITY ACCESS TO DOGE'S PALACE TICKETS
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Day At leisure in your castel
Day At leisure in your castel
Arezzo
Quality of Experience
Guides, Drivers and Staff
Transport
Private Venice Walking Tour
Private Venice Walking Tour
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
AMALFI AND POSITANO DISCOVERY BOAT TOUR - SEMI PRIVATE (max 12)
AMALFI AND POSITANO DISCOVERY BOAT TOUR - SEMI PRIVATE (max 12)
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cecilia Ventura

Great company!
Italy | Oct 17 - Oct 26, 2023

Tammy
Tammy N.
Canada | Reviewed on Oct 31, 2023
Can’t say enough good things about this company…they made our honeymoon vacation in Italy, seamless and stress free. Emi, our consultant from Rome, created a wonderful itinerary for us with great tours and accommodations, car service when needed and a timeline that kept us entertained but not overwhelmed. The couple of hiccups during the trip ( a train strike and mapping error) were handled quickly and easily. We will certainly be using this service again again and highly recommend it to... Read more

Can’t say enough good things about this company…they made our honeymoon vacation in Italy, seamless and stress free. Emi, our consultant from Rome, created a wonderful itinerary for us with great tours and accommodations, car service when needed and a timeline that kept us entertained but not overwhelmed. The couple of hiccups during the trip ( a train strike and mapping error) were handled quickly and easily. We will certainly be using this service again again and highly recommend it to others!

Hotel Reviews
Unconventional Hotel Sorrento 3* Sant'Agnello
Sant'Agnello

Wonderful little hotel tucked away from the main hustle and bustle. Clean, nice view from our balcony, wonderful breakfast and very helpful and friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cosimo de' Medici
Florence

Great little hidden away gem!

Authenticity & Character
Location
Super close to the train station and very convenient to many attractions
Staff
Cleanliness & Comfort
Pillows were very firm otherwise everything else was great
Hotel Ca' d'Oro
Venice

Great little hotel off the beaten path. Very clean and comfortable. Unfortunately we were only there for one night and had to leave early so didn’t get to take in the breakfast

Authenticity & Character
Location
Off the beaten path so was nice and quiet. Just over 20 minute walk to the train station
Staff
Very helpful
Cleanliness & Comfort
Nord nuova roma hotel Rome
Rome
Authenticity & Character
Location
Close enough to the train station to walk there. Also easy walking distance to many attractions.
Staff
Very helpful but not the most approachable
Cleanliness & Comfort
Clean, very comfortable and lots of little niceties thrown in
Activity Reviews
Amalfi Coast experience from Sorrento
Amalfi Coast experience from Sorrento
Sorrento

This area is a must see. Our guide was very informative. Wish we had more time in Amalfi

Quality of Experience
Guides, Drivers and Staff
Transport
Chianti colors and flavors: Tuscan countryside with wine tastings
Chianti colors and flavors: Tuscan countryside with wine tastings
Florence

Amazing!! This is a must do, even for a non wine drinker! Lol

Quality of Experience
Guides, Drivers and Staff
Our guide, Antonia ( I believe), was terrific! So informative, understandable and friendly
Transport
Day at leisure in Sorrento
Day at leisure in Sorrento
Sorrento

Wonderful to have a day to wander and explore the area

Quality of Experience
Accademia Gallery Tour
Accademia Gallery Tour
Florence

This was an interesting tour but sometimes difficult to hear or follow with all the information. Nice to see but not a must

Quality of Experience
Guides, Drivers and Staff
Tuscan Cooking class and S.Lorenzo Market
Tuscan Cooking class and S.Lorenzo Market
Florence

So much fun!! A must do!!

Quality of Experience
Food
Guides, Drivers and Staff
Stefano and Thomas were awesome. Wonderful teachers and made the whole experience so much fun!
Local specialist: Emi Carletti
Emi
Emi Carletti
Local specialist in Rome | Replied on Nov 16, 2023

Thank you for choosing to book your trip with us! Planning your journey has been an absolute pleasure, and ensuring everything went seamlessly has been our goal. We deeply appreciate your kind review – it means the world to us!
We take pride in curating hidden gems for our travelers, ensuring an authentically Italian experience. Our aim is to unveil the lesser-known treasures that capture the true essence of Italy, creating unforgettable memories for our explorers.
Looking foeward to plan a new trip for you!! :)
Emi

A glorious trip to Italy thanks to Emi and Francesco!
Italy | Oct 7 - Oct 22, 2023

Sean
Sean O.
Allentown, PA | Reviewed on Oct 24, 2023
My wife and I just returned from a 16-day trip to Italy, which was arranged through KimKim and their local travel affiliate, Meet & Greet, Italia. Highlights included Venice, Florence, Assisi, Orvieto, Rome, Sorrento and the Amalfi Coast region, and Pompeii. Thi trip was the first opportunity for my wife to experience the beautiful country, and for me, a special return after 40 years, when I lived in Rome for a year as an architecture student. Celebrating a special anniversary, l... Read more

My wife and I just returned from a 16-day trip to Italy, which was arranged through KimKim and their local travel affiliate, Meet & Greet, Italia. Highlights included Venice, Florence, Assisi, Orvieto, Rome, Sorrento and the Amalfi Coast region, and Pompeii. Thi trip was the first opportunity for my wife to experience the beautiful country, and for me, a special return after 40 years, when I lived in Rome for a year as an architecture student. Celebrating a special anniversary, l already had a good idea of the special regions and towns that would offer my wife a great sense of Italy’s beauty and ultimately enhance our romantic getaway. Working with Emi at KimKim hi later her business associate, Francesco, I could not have been happier with they expertise, courteous and friendly accommodations, and tremendous service over the course of 8 months, especially in our final weeks leading up to our departure. Emi continuously went out of her way to address my questions, concerns and/or changing itinerary priorities, in the most professional way. I never had to wait more than a day for updated responses / itinerary changes, and most times the response was immediate. Francesco’s efforts were equally impressive, including real-time updates to our online itinerary, which kept my mind at ease before and during the trip. Both Emi and Francesco were accommodating to our own requests, including one request to change our hotel in Sorrento, after reading FB posts from customers who were being relocated due to hotel renovations underway. They also changed a scheduled boat tour of the Amalfi coast to a driving tour at my request. In both cases, their accommodation was a huge help, especially when we confirmed the ongoing issues with the hotel, and realized that the original boat tour would have been canceled that day due to high winds. So Emi and Francesco planned the perfect getaway and the memories will last a lifetime! I highly recommend KimKim, especially Emi and Francesco for a beautiful taste of Italy!!

Local specialist: Emi Carletti
Emi
Emi Carletti
Local specialist in Rome | Replied on Oct 25, 2023
Dear Julie and Sean, We wanted to express our heartfelt gratitude for the wonderful review you wrote about the trip to Italy that we had the pleasure of planning for you guys. Your kind words have truly brightened our day, and we are thrilled to hear that you both had such a fantastic experience. Your satisfaction and enjoyment of the trip mean the world to us, and it's incredibly rewarding to know that I was able to contribute to the special memories you created during your anniversary... Read more

Dear Julie and Sean,

We wanted to express our heartfelt gratitude for the wonderful review you wrote about the trip to Italy that we had the pleasure of planning for you guys. Your kind words have truly brightened our day, and we are thrilled to hear that you both had such a fantastic experience.

Your satisfaction and enjoyment of the trip mean the world to us, and it's incredibly rewarding to know that I was able to contribute to the special memories you created during your anniversary celebration. It was a pleasure to be a part of this journey with you.

Your feedback and appreciation motivate me to continue providing the best service possible to all our clients. If you ever decide to explore new Italian destinations or plan another adventure, please don't hesitate to reach out. I'd be delighted to assist you once again.

Thank you for entrusting us with your travel plans and for taking the time to share your positive experience. Your review is not just a reflection of our work but also an inspiration to keep delivering exceptional travel experiences to all our clients.

Wishing you and Julie many more joyous moments and unforgettable adventures together.
Grazie mille!

Warm regards,

Emi and Francesco

Cecilia made planning a trip to Italy so EASY...
Italy | Oct 3 - Oct 11, 2023

S
Susan L.
Ashland, MA | Reviewed on Oct 12, 2023
Cecilia made planning a trip to Italy so EASY. She was helpful with everything and SO patient with all my questions. The transfers, trains, tours and experiences were all planned so well and made traveling so nice to have things in place. The hotel we stayed in was exactly what we were looking for. Wonderfull cooking class in Florence. I hope when we are ready to plan our next trip we can have Cecilia! Read more

Cecilia made planning a trip to Italy so EASY. She was helpful with everything and SO patient with all my questions. The transfers, trains, tours and experiences were all planned so well and made traveling so nice to have things in place. The hotel we stayed in was exactly what we were looking for. Wonderfull cooking class in Florence. I hope when we are ready to plan our next trip we can have Cecilia!

Hotel Review
C-Hotels Joy

Well priced hotel right next to train station and easy walking distance to Florence center. Clean and quiet. The breakfast in the morning was the best with the nicest woman who greeted us each morning. Many choices of food to eat and ALL delicious.

Authenticity & Character
Location
If taking the train, it was great to be so close.
Staff
The woman at breakfast was the best. Happy. Cheerful. Always ready to get you what you wanted. So much energy.
Cleanliness & Comfort
Local specialist: Cecilia Ventura

We had Emi as our agent and she was beyond am...
Italy | Sep 15 - Sep 22, 2023

Sari
Sari N.
Grandview, MO | Reviewed on Sep 23, 2023

We had Emi as our agent and she was beyond amazing. First, she as patient with us as we had started our planning and we were figuring out our different options. Once we finalized that it looked like she found the best hotels for our needs. We have never gone to Europe and were hesitant about using and agent, but we are SO glad we did. We will be using KimKim for future travel!

Local specialist: Emi Carletti
Emi
Emi Carletti
Local specialist in Rome | Replied on Oct 25, 2023
Ciao Sari!
I want to extend my sincere gratitude for the wonderful review you wrote about the trip to Italy that we had the pleasure of planning for you. Your kind words have filled our team with joy and pride, and we are delighted to know that you had an incredible experience.
Your positive feedback and appreciation mean a lot to us, as our goal is to provide memorable and enjoyable travel experiences. Your review serves as a testament to our commitment to making your journey special, and... Read more

Ciao Sari!
I want to extend my sincere gratitude for the wonderful review you wrote about the trip to Italy that we had the pleasure of planning for you. Your kind words have filled our team with joy and pride, and we are delighted to know that you had an incredible experience.

Your positive feedback and appreciation mean a lot to us, as our goal is to provide memorable and enjoyable travel experiences. Your review serves as a testament to our commitment to making your journey special, and it motivates us to continue offering the best service to our clients.

Thank you for choosing us to plan your trip to Italy and for taking the time to share your positive experience with others.

Wishing you many more exciting journeys and wonderful moments in the future.
Grazie mille!
Francesco and Emi