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Huyen Nghiem

Traveling and connecting with local people is one of my favorite hobbies. I love exploring new places, discovering historical sites, meeting the locals, experiencing different cultures, and trying out delicious local cuisine. It's always a memorable experience for me.

What places and activities do you specialize in?

"I specialize in organizing adventure tours, specifically biking and trekking tours in Indochina, as well as off-the-beaten-path programs that offer unique experiences."

How did you get involved in travel?

"After finishing my four-year degree in tourism at Hanoi National University, I started working as a tour operator. This job allowed me to improve my English skills and assist travelers with designing their trips to Vietnam.
I have experience working as a tour operator and in tourism marketing and sales. With my in-depth knowledge of the tourism industry, I am confident that I can provide complete satisfaction to our clients."

Please share a unique travel experience you will never forget.

"I had an absolutely fantastic trip to the Mekong Delta, the second-largest rice basket of Vietnam, in September 2014. It was my first time there and I was accompanied by my colleagues. I really enjoyed exploring the lush fruit orchards in Vam Xang - Can Tho, cycling along small paths through the green coconut capital of Ben Tre, taking in the hustle and bustle of the Long Xuyen floating market in the morning, and trying out some of the delicious local dishes. The memories of my trip still bring a smile to my face."

Top itineraries and travel advice
Family itineraries

Recent trip reviews for Huyen

Voyaging in Vietnam
Vietnam | Nov 6 - Nov 20, 2023

I
Ian A.
Australia | Reviewed on Nov 27, 2023
First time we have used a travel agency and guides for the entire trip and it was great way to fit a lot in 2 weeks. Really enjoyed the locations and the guides & drivers who supported our holiday. The guides were from different backgrounds and ages which really was great to see the different perspectives on the country of Vietnam. as we moved from North to South.
We really enjoyed SaPa and the landscape which was incredible. The mix of organised and free time was very good so we could...
Read more

First time we have used a travel agency and guides for the entire trip and it was great way to fit a lot in 2 weeks. Really enjoyed the locations and the guides & drivers who supported our holiday. The guides were from different backgrounds and ages which really was great to see the different perspectives on the country of Vietnam. as we moved from North to South.
We really enjoyed SaPa and the landscape which was incredible. The mix of organised and free time was very good so we could chill out or hire a scooter to see more sites if we wanted.
Communication was excellent and always willing to share insights and other aspects once the guides got to know our interests.

Local specialist: Huyen Nghiem

See Vietnams highlights in two weeks!
Vietnam | Sep 8 - Sep 21, 2023

Rob or Amy
Rob or Amy A.
Alhambra, AZ | Reviewed on Sep 22, 2023
The Saigon Food Tour was a highlight in the South, the Amania resort a highlight along the coast, the Hoian custom fitting shops and the river tours in the Central and Halong Bay in the North were all super! As were the guides… would not recommend the country without guides and Kim Kim’s were great!
Thanks for helping to make this a trip of a lifetime!
The Ahrensdorf Family
Read more

The Saigon Food Tour was a highlight in the South, the Amania resort a highlight along the coast, the Hoian custom fitting shops and the river tours in the Central and Halong Bay in the North were all super! As were the guides… would not recommend the country without guides and Kim Kim’s were great!
Thanks for helping to make this a trip of a lifetime!
The Ahrensdorf Family

Hotel Reviews
Can Tho Ecolodge
Can Tho

The Can Tho Ecolodge was amazing. The rooms were great, the pool was nice and the setting was really cool. However, the service in the restaurant was below par, and the food was average at best. We wanted to get massages, but they didn't have enough masseuses working the hours we wanted. The water heater system was also noisy and disruptive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amiana Resort Nha Trang

Great resort with world class accommodations! Your trip to the EasternCoast needs to include this place!

Authenticity & Character
Location
Right on a quiet part of the sea away from the busy city.
Staff
Cleanliness & Comfort
Best pillows in Vietnam
Activity Reviews
Join in Local Home-Cooked Dinner
Join in Local Home-Cooked Dinner
Hanoi

This was an amazing experience. It was great to immerse ourselves in the culture and learn about the Vietnamese family's lifestyle. The language barrier was a tiny issue, but our guide helped with the translation. This was one of the best parts of the trip and I'd highly recommend it to others.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
ISLANDS AND SNORKELING TOUR
ISLANDS AND SNORKELING TOUR
Nha Trang

The Nha Trang Snorkeling tour was very average. The location was overcrowded and the waters were murky. I recommend skipping this tour and snorkeling at the Amiana beach instead.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Sep 28, 2023

Dear Rob & Amy,
We sincerely appreciate you taking the time to share your wonderful experience with us in Vietnam. Your feedback is invaluable, as it guides us in enhancing our services for future clients. It brings us great joy to know that your trip was memorable.
Thank you once again for choosing our company, and we eagerly anticipate the opportunity to welcome you back in the future!

Best regards,
Huyen Nghiem (Ms)

The tourguide Garvin was a very hardworking, ...
Vietnam | May 27 - Jun 1, 2023

imy
imy F.
Hong Kong SAR China | Reviewed on Jun 04, 2023

The tourguide Garvin was a very hardworking, warm and detailed person who offered great hospitality and introduction to Ha Noi and Vietnam.
It was amazing to visit local market, interact with local family and learn to make rick cake. 😍

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Jun 05, 2023

Dear Ira,
Thank you very much for placing your trust in Asia Aventura and for taking the time to provide us with your valuable feedback. Your kind words of appreciation serve as a great source of motivation for our team to continuously enhance our tour services and assist even more clients in the future.
Warm regards,
Huyen Nghiem (Ms)

Vietnam Off The Beaten Track
Vietnam | Mar 18 - Mar 31, 2023

E
Edward T.
Morocco | Reviewed on May 03, 2023
The guides, KimKims service and Vietnam were all amazing, I would strongly recommend going! I've not used an online travel agent like this before but having done it once I will definitely use it again for future trips. Thanks again KimKim! Read more

The guides, KimKims service and Vietnam were all amazing, I would strongly recommend going! I've not used an online travel agent like this before but having done it once I will definitely use it again for future trips. Thanks again KimKim!

Hotel Reviews
Queen Ann Hotel Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hoi An Rose Garden Hotel
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cozy Boutique Cruise
Halong,
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sapa Relax Hotel & Spa
Lao Cai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOMESTAY Mr Don
Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOMESTAY MR BINH
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hong Ngoc Dynasty
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hoian - My Son half day tour
Hoian - My Son half day tour
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An - Tra Que Village & Hoi An Ancient Town Tour
Hoi An - Tra Que Village & Hoi An Ancient Town Tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lan Ha Bay - Flight to Danang/Hoi An
Lan Ha Bay - Flight to Danang/Hoi An
Lan Ha Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Lan Ha Bay Cruise
Hanoi - Lan Ha Bay Cruise
Lan Ha Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saigon - Cu Chi tunnel and city tour full day
Saigon - Cu Chi tunnel and city tour full day
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sapa - Lao Chai - Ta Van - Sapa
Sapa - Lao Chai - Ta Van - Sapa
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh - Ben Tre - Ho Chi Minh  (2,5 hours transfer)
Ho Chi Minh - Ben Tre - Ho Chi Minh (2,5 hours transfer)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Hike in Mù Cang Chải - Transfer to Sapa
Morning Hike in Mù Cang Chải - Transfer to Sapa
Vietnam
Quality of Experience
Guides, Drivers and Staff
Transport
Muong Lo – Mu Cang Chai – Trekking
Muong Lo – Mu Cang Chai – Trekking
Mu Cang Chai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi – Muong Lo - Walking
Hanoi – Muong Lo - Walking
Nghia Lo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - City tour full day
Hanoi - City tour full day
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on May 11, 2023

Dear Edward,
Thank you so much for booking with Kim Kim and for leaving an honest review of our services. Your feedback is a great source of motivation for our entire team. Once again, we wish you and your family all the best and we can't wait to welcome you back to Vietnam in the near future.

Best regards,
Huyen Nghiem (Ms)

Great trip to Vietnam and Cambodia
Vietnam | Mar 15 - Mar 29, 2023

V
Vicki N.
West Hollywood, CA | Reviewed on Mar 31, 2023
KimKim provided us great service on our trip to Vietnam and Cambodia. They created a 15 day itinerary with us and were flexible along the way when we wanted to make changes. Our local specialist was very responsive and made sure we were happy with everything. the tour guides were prompt, knowledgeable and very friendly. We thoroughly enjoyed our trip and would use KimKim again. Read more

KimKim provided us great service on our trip to Vietnam and Cambodia. They created a 15 day itinerary with us and were flexible along the way when we wanted to make changes. Our local specialist was very responsive and made sure we were happy with everything. the tour guides were prompt, knowledgeable and very friendly. We thoroughly enjoyed our trip and would use KimKim again.

Hotel Review
Victory Star Cruise
Hanoi

Beautiful boat with a fantastic cabin, fresh delicious food and a very nice crew. The excursion to the cave and the hike were both fun. Very relaxing and rejuvenating few days at HaLong Bay. An experience not to be missed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Halong Bay  - Train to Hue
Halong Bay - Train to Hue
Ha Long Bay

Train was ontime. We reserved a sleeping car (bought all four bunks for two of us). It was private. Bathrooms were dirty. Sheets were not clean.

Quality of Experience
Transport
Evening Walking Street Food Tour
Evening Walking Street Food Tour
Hanoi

We loved seeing the local environment and tasting local foods that we could not have at home. Our guide made it easy and made us feel safe!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Apr 06, 2023

Dear Vicki,
Thank you so much for booking your trip with Kimkim. I'm thrilled to hear that you had an amazing time exploring Vietnam and Cambodia. I will be sure to share your positive feedback with our guides, so they know they did a great job.
We wish you all the best and hope to welcome you back to Vietnam in the near future. If you have any questions or need assistance with future travel plans, please do not hesitate to contact us.
Best regards,
Huyen Nghiem (Ms)

Christmas in Vietnam! We had a WONDERFUL time...
Vietnam | Dec 16 - Dec 24, 2022

K
Kemi D.
Tacoma, WA | Reviewed on Dec 26, 2022
Christmas in Vietnam! We had a WONDERFUL time as a family of 4 in Vietnam. Huyen put together an awesome 10 day itinerary that was very responsive to our interests and limitations traveling with 2 kids under 7. Each hotel was excellent, the activities were fun and interesting and the guides were very very very knowledgeable, flexible and kind. Thank you so much Huyen and the rest of the team!! Read more

Christmas in Vietnam! We had a WONDERFUL time as a family of 4 in Vietnam. Huyen put together an awesome 10 day itinerary that was very responsive to our interests and limitations traveling with 2 kids under 7. Each hotel was excellent, the activities were fun and interesting and the guides were very very very knowledgeable, flexible and kind. Thank you so much Huyen and the rest of the team!!

Hotel Reviews
Green Bay Phu Quoc Resort & Spa
Phu Quoc

Perfect beach front, clean, lovely hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eden Star Hotel & Spa
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Allegro Hoian

AMAZING. Favorite hotel of the trip!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Indochine Cruise (Lan Ha Bay)
Hai Phong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oriental Jade Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Dec 28, 2022

Dear Kemi,
Thank you very much for believing & booking with Asia Aventura and taking the time to write valuable feedback. Your high appreciation is a very big motivation for our team to constantly improve our tour services and support more clients in the future. The New Year 2023 is coming near, we wish you and your family all the best in 2023, endurance, strength, health, and as much happiness and success in the years to come!
Best regards,
Huyen Nghiem (Ms)

Responsive Planner, Subpar activities, Poor Time Planning
Vietnam | Nov 14 - Nov 22, 2022

D
Derrick M.
Romeoville, IL | Reviewed on Dec 02, 2022
Huyen was very responsive and was very adept at answering our questions regarding our trip, but I felt the trip activities were very repetitive, subpar, and had poor time management in which we had hours between activities or didn't have enough time. Day 1- Hanoi
The first day we had a great time with the photographer in the morning time at the hotel taking glamour shots. However, the cooking class/market was incredibly disappointing. The "bustling" market had no people walking around due...
Read more

Huyen was very responsive and was very adept at answering our questions regarding our trip, but I felt the trip activities were very repetitive, subpar, and had poor time management in which we had hours between activities or didn't have enough time.

Day 1- Hanoi
The first day we had a great time with the photographer in the morning time at the hotel taking glamour shots. However, the cooking class/market was incredibly disappointing. The "bustling" market had no people walking around due to the time. The market is busy during the early morning, but we got there around 10am. The cooking class itself was the main disappointment. We made 3 separate dishes. The first dish was making steamed rice crepes and then hand wrapping them with premade filling. Making one or 2 is fine, but I didn't see the value in us making 30+ when we didn't want to eat that many. The second dish was basically wrapping tacos also with premade fillings with fried egg and rice paper. It was very very oiley. Also made a lot of them for no reason. Then we had an intermission where we made vegetable garnishes. It was fun, but very time consuming and also something we can do anywhere. The third dish we didn't even cook, we just watched her make a noodle soup and then ate it. Due to the time needed for the cooking class, we had very limited time for the rest of the day which we were supposed to have the photographer. The temple of literature was fun, but we didn't get any time to walk the old quarter and were very rushed while visiting the sword lake which was very picturesque before we had to go to the water puppet show.

Day 2-3 Ha Long Bay
Ha Long Bay was beautiful. I had initially questioned whether it was worth it to drive 3.5 hours there and then 3.5 hours back for an overnight stay, but the beautiful sights changed my mind. We took the ship Victory Star. The ship was clean although a bit rusty on the outside. Food was very mediocre. English speaking guide was ok. It was a bit difficult to understand him. The squid fishing and karaoke that was on the itinerary did not happen. The Me Cung Cave and climbing up for panoramic views were incredible. On the second day we were picked up from the boat and headed to the airport. We had over an hour before we needed to check in at the airport and we had to ask and get approval to have them take us to a restaurant before then heading to the airport. We were not checked in advance so we sat very far back in the airplane

Day 4-5 - Hoian
Hoian had the best hotel. The hotel staff was wonderful, the food very good and the itinerary was largely very good. The bike ride through the old quarters in Hoian, the Japanese covered bridge, Ancient house, Chinese temple and old house was very scenic and I really enjoyed the architecture. We then took a very long motor boat "cruise" along the river which didn't contribute much value in my opinion. The coconut village was fun though. We cast a net although no fish was ever caught. My sister was able to do the swirling coconut ride where the fisherman would basically rock the boat, but we didn't get that option (don't know why). Then we took a very long bike ride to the herb garden for lunch. We put on farmers clothes and took pictures and that was interesting, but the food was not great. I would have picked a different place for lunch if taking pictures was the draw. Day 5 - we had our own free time.

Day 6-8 Ho Chi Minh/Saigon
The flight that was scheduled for us was in the afternoon so by the time we landed it was past 2pm and half the day was gone. Again, we were not checked in in advance so we sat at the end of the end of the plane.
We were supposed to go check in the hotel first, but due to the time constraints we immediately had to go from the airport to driving around the city despite not feeling very well. We were also short of VND and wanted to exchange money at the airport, but wasn't given the time. We could feel how the guide felt immensely rushed from the speed of his walking and we were left with 2 hours to travel to 6 different places, before everything closed and the driver was off. Unfortunately, due to the illness of one of the travelers, after the first stop, we wanted to drop off the one traveler at the hotel (5 minutes away) before resuming the tour. Unfortunately, the driver left after dropping us off at the hotel before his time was up.

Day 7 we were scheduled to go to the Mekong delta/Ben Tre and then the Cu Chi Tunnels. The problem is that it would have had 5.5 hours of travel. We chose to only do the Ben Tre and then do Cu Chi the next day. Ben Tre was ok. It was a 2 hour trip to get there. While we were there, we took another really long motor boat ride that again didn't really provide much value. We had a very short display of how they made coconut candy, watched someone make straw mats, and then took a motor cart to lunch. Lunch was at Green Coconut. Presentation was nice, but food again was very mediocre. I would definitely have chosen to eat someplace else. Then another boat ride before going to the hotel.

Day 8 - we chose to explore HCM that we had planned for the prior day instead of doing the Cu Chi tunnels. It was a lot of fun and I wish we had spent more time exploring HCM instead of spending 4 hours of driving the day prior.

Huyen was very responsive and very nice, but I wish we were given more options and we could have picked what sounded interesting versus just being given a plan and then objecting to parts of it. We unfortunately didn't know what else there was to pick from.

In regards to exchanging money, I did not know that the crispness of the bills were of importance and it would have been immensely useful to know that.

Overall KimKim was flexible, but we found the planning to be not great. One of the things that could have helped would be an itinerary broken down with times and flight numbers. That way we would be able to tell the guide what we want to spend more time on or whether we want to spend 6 hours of the day in a car. In many days I felt rushed and also my time wasted due to the inefficiencies of the trip. I would have much more enjoyed having more time taking pictures and having more time to explore the city vs spending so much time seeing pheasant activities. I really don't see a value in seeing multiple farmers markets in the afternoon when no one is there and it's not even open. I don't see a value in taking so many boat rides. I also see no value in watching someone cook. It would have also been nice if there were restaurant recommendations for our down time.

Hotel Reviews
Eden Star Hotel & Spa
Ho Chi Minh City

Amazing location. Hotel felt a little dated. Food was mediocre.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oriental Jade Hotel
Hanoi

Nice hotel, but the views are a bit lacking. Food is pretty good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Allegro Hoian

The best breakfast buffet of my whole stay in Vietnam. Very clean and the staff was nice. Close to the night market and walking distance to almost everything I wanted to do.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victory Star Cruise
Hanoi

The boat was clean if a bit rusty. Food was very mediocre and I had trouble finishing it. The tour was fun if a bit rushed. Tour guide was a bit hard to understand. Not all activities on the itinerary set by the boat was done.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ha Long Bay Overnight Cruise
Ha Long Bay Overnight Cruise
Ha Long Bay

Food not great, but the scenes were very nice. Tour of the cave was fun as well as the hike up the mountain for views.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh - Ben Tre - Ho Chi Minh  (2,5 hours transfer)
Ho Chi Minh - Ben Tre - Ho Chi Minh (2,5 hours transfer)
Ho Chi Minh City

It was not worth the 5 hour round trip drive. We drove all the way there, watched them make some coconut candy, straw mats, took a motor car ride, and then had a mediocre lunch. Redundant boat rides

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An - Tra Que Village & Hoi An Ancient Town Tour
Hoi An - Tra Que Village & Hoi An Ancient Town Tour
Hoi An

The bike ride through the old quarters in Hoian, the Japanese covered bridge, Ancient house, Chinese temple and old house was very scenic and I really enjoyed the architecture. We then took a very long motor boat "cruise" along the river which didn't contribute much value in my opinion. The coconut village was fun though. We cast a net although no fish was ever caught. My sister was able to do the swirling coconut ride where the fisherman would basically rock the boat, but we didn't get that option (don't know why). Then we took a very long bike ride to the herb garden for lunch. We put on farmers clothes and took pictures and that was interesting, but the food was not great. I would have picked a different place for lunch if taking pictures was the draw.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Cooking Class & City Tour
Hanoi Cooking Class & City Tour
Hanoi

The first day we had a great time with the photographer in the morning time at the hotel taking glamour shots. However, the cooking class/market was incredibly disappointing. The "bustling" market had no people walking around due to the time. The market is busy during the early morning, but we got there around 10am. The cooking class itself was the main disappointment. We made 3 separate dishes. The first dish was making steamed rice crepes and then hand wrapping them with premade filling. Making one or 2 is fine, but I didn't see the value in us making 30+ when we didn't want to eat that many. The second dish was basically wrapping tacos also with premade fillings with fried egg and rice paper. It was very very oiley. Also made a lot of them for no reason. Then we had an intermission where we made vegetable garnishes. It was fun, but very time consuming and also something we can do anywhere. The third dish we didn't even cook, we just watched her make a noodle soup and then ate it. Due to the time needed for the cooking class, we had very limited time for the rest of the day which we were supposed to have the photographer. The temple of literature was fun, but we didn't get any time to walk the old quarter and were very rushed while visiting the sword lake which was very picturesque before we had to go to the water puppet show.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Dec 13, 2022
Dear Derrick M.,
Firstly, thank you so much for your valuable feedback. I highly appreciate the details you shared with me about areas where we can improve better in the future. I am very sorry that you weren't totally interested in our Vietnam Tour and didn't have good travel experience with our services.
With regards to your comments of our time management and services, I would like to make it more clear as follows:
+ Day 1: When I worked with David, we agreed that there would be a...
Read more

Dear Derrick M.,
Firstly, thank you so much for your valuable feedback. I highly appreciate the details you shared with me about areas where we can improve better in the future. I am very sorry that you weren't totally interested in our Vietnam Tour and didn't have good travel experience with our services.
With regards to your comments of our time management and services, I would like to make it more clear as follows:
+ Day 1: When I worked with David, we agreed that there would be a professional guide to follow the program of this day to take photos for you. Our guide would pick you up at hotel at 8 a.m and transfer to the cooking class. If the program went like this, you would arrive at the cooking class around 8.30 - 8.45 a.m and have a chance to see the bustling of the local market in the morning. However, as informed by our guide, you spent around 1.5 hours to take nice photos at the gym of hotel. It was the main reason that you arrived at the cooking class around 10 a.m and too late to see the bustling of local market.
+ Day 8: Hoian - Saigon : As discussed with David, your group would like to have much free time to experience adventure activities on An Bang beach, Hoian so I already booked the afternoon flight for you. I didn't really think that you were not happy with it.
+ For our local food, we tried our best to give our foreign clients to have a chance to taste and experience our traditional dishes in all regions as much as possible. Unfortunately, you weren't satisfied with them. The budget for local food couldn't compare to the expensive menu you already booked at Ly Club Restaurant. I hope to have your kind sympathy and understanding in this matter.
+ For the Mekong tour: It is worth spending 5 hours transferring & visiting for those who wants to get immersed in the real daily life of local people in the Mekong Delta. A motor boat is a part of the Mekong Delta where the water transfer is main. We always got the positive feed backs for this tour. It was such a pity that you didn't like this experience.
Overall, we would like to send a sincere thank you to your groups and hope to have another chance to welcome you to Vietnam again. I am sure that we won't stop enhancing our services to offer you a perfect trip that could be a good fit for your travel requirement in the near future.

Best regards,
Huyen Nghiem (Ms)

Huyen did an amazing job planning our trip. I...
Vietnam | Sep 27 - Oct 12, 2022

Jillian
Jillian M.
Madison, MS | Reviewed on Oct 21, 2022
Huyen did an amazing job planning our trip. It was incredibly affordable considering everything we were able to do. She connected us with highly qualified drivers and guides, it made our trip so easy and seamless. We were busy almost everyday from 7am to 9pm, seeing sights, trekking, trying food and learning about culture and history. We were able to travel to multiple cities and rural areas that were absolutely incredible. We definitely recommend! Also, we went for our honeymoon and every... Read more

Huyen did an amazing job planning our trip. It was incredibly affordable considering everything we were able to do. She connected us with highly qualified drivers and guides, it made our trip so easy and seamless. We were busy almost everyday from 7am to 9pm, seeing sights, trekking, trying food and learning about culture and history. We were able to travel to multiple cities and rural areas that were absolutely incredible. We definitely recommend! Also, we went for our honeymoon and every hotel decorated our room with flower pedals and towel swans, it was so sweet! The Vietnamese culture was so warm and welcoming, can't say enough about how wonderful our trip was! Thank you Huyen!

Hotel Reviews
Can Tho Ecolodge
Can Tho

So beautiful and very luxurious!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sanouva Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Pavillon Hoi An Paradise Hotel & Spa
Hoi An

Very nice! Loved the pool and very luxurious in comparison to other hotels we stayed in while in Vietnam.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOMESTAY Mr Don

Beautiful home with warm and welcoming hosts!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOMESTAY MR BINH

Amazing home with warm, welcoming hosts!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hong Ngoc Dynasty
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phu Quoc Eco Beach
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swan Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sapa Relax Hotel & Spa
Lao Cai

The staff was so kind and considerate! The common areas are very nice and our room was decorated beautifully, but there was lots of mold in it. It's a very humid climate and I know a lot of rooms were closed during COVID, so I don't think it was purposely neglectful, but I do recommend looking through the room with staff before staying.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mold in our room
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Oct 24, 2022

Dear Jillian,
Thank you very much for your valuable feedback. I really appreciate the details you shared with me about areas where we can improve better in the future.
I am excited to continue serving you in your next trip to Vietnam and please do not hesitate to contact us for any further assistance.
Best regards,
Huyen

Amazing trip overall, would recommend
Vietnam | Sep 12 - Sep 19, 2022

Annabelle
Annabelle L.
Australia | Reviewed on Sep 27, 2022
Overall our trip was amazing. Huyen provided a fantastic itinerary, & our guide Trung went above & beyond. They all went out of their way to ensure our trip lived up to expectations, and it certainly did. We were particularly fond of Ha Long bay & our overnight boat experience, we also loved the activities set up for us in Hanoi.
Our only negative is we would have preferred to have stayed in some more accessible locations when staying outside of the major cities (with walking access to...
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Overall our trip was amazing. Huyen provided a fantastic itinerary, & our guide Trung went above & beyond. They all went out of their way to ensure our trip lived up to expectations, and it certainly did. We were particularly fond of Ha Long bay & our overnight boat experience, we also loved the activities set up for us in Hanoi.
Our only negative is we would have preferred to have stayed in some more accessible locations when staying outside of the major cities (with walking access to shops, restaurants etc., rather than just the resort). However, this may have been our error as we were unsure of exactly what we were looking for when booking.
All in all, we absolutely loved this experience & would not hesitate to book again with Huyen.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Oct 03, 2022

Dear Annabelle,
Thank you very much for believing us and booking your Vietnam tour with Kimkim. I am very happy that you were happy with the services. I will share your honest feedback with our colleagues to show how they did their work well.
Thank you for taking your valuable time to write a review of our tour services.
We look forward to welcoming you back to Vietnam soon and please do not hesitate to contact us for any further assistance.
Best regards,
Huyen

Cannot thank Huyen and the team enough for pr...
Vietnam | Jul 11 - Jul 22, 2022

S
Sam K.
United Kingdom | Reviewed on Jul 25, 2022

Cannot thank Huyen and the team enough for providing a wonderful trip. The guides and itinerary were excellent and exactly what we were looking for - complicated dietary and travel requirements were met with no issues and we had an amazing time. Would have no hesitation to recommend Vietnam, KimKim and Huyen a thousand times over!

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Jul 26, 2022

Dear Sam & Emily,
Thank you for taking your valuable time to write a review of our tour services.
We appreciate the positive feedback you have provided and I will ensure this information is shared with the team to show how they have exceeded your expectations.
We look forward to welcoming you back to Vietnam soon and please do not hesitate to contact us for any further assistance.
Best regards,
Huyen

A wonderful trip
Vietnam | Mar 1 - Mar 8, 2020

Ronald
Ronald B.
Brentwood, CA | Reviewed on Mar 10, 2020

Huyen and all the guides were fantastic. Nothing but good things to say and great memories. Your service made my trip effortless because you did all the planning. Thank you so much. I will be back again. Ron Brooks

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Mar 11, 2020

Dear Ronald,
Thank you very much for your sweet words. I am very happy to know that you enjoyed your trip in the North Vietnam and satisfied with our service. It is really a big encouragement with me and our company. We hope to be served you in a different trip in the remaining region of Vietnam and Indochina.
Best regards,
Huyen Nghiem (Ms)

Cambodia
Cambodia | Dec 30 - Jan 4, 2019

G
Gillian E.
Canada | Reviewed on Jan 10, 2019

The planning process was great but the itinerary was a little dull. We were looking for a little more adventure. Luckily our local guide was able to change our itinerary to better suit our needs.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Jan 12, 2019

Hi Gillian,
Thank you very much for booking with Kim Kim & your good review. We will try to improve our service to serve you in your next coming trip.
Yours sincerelys,
Huyen Nghiem (ms)