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Jessica Jennings

Traveling is such an incredible experience because it forces us to break away from our comfort zone and face all the wonderful and unexpected situations that come with being in an unfamiliar place. I think it is so important to be exposed to new environments and cultures as it has the power to make us feel more connected with the world we live in and more emphatic to all the people in it.

How did you get involved in travel?

"I always loved geography from a very young age so it came naturally to want to explore all those places I saw on maps. That led me to study abroad during my undergrad in Aix-en-Provence, France where I got to meet friends from all around the world and travel across Europe on the weekends. It was so incredible to be exposed to so many different cultures, places, and people that I knew I wanted to help others do the same. "

Please share a unique travel experience you will never forget.

"When I was 21 I took a trip to Athens to spend a few days by myself before meeting up with a friend in Santorini. As a college student on a budget, I booked a grueling trip that lasted over 24 hours on five different flights before I landed in Athens around midnight. Dazed and exhausted, I went to buy a train ticket into the city only to realize the kiosk was entirely in Greek! Being that it was so late, no attendant was there and I was about to resign to spending the night on the airport floor before a group of Greek graduate students came to my rescue. They helped buy me a ticket before we rode together into the city and proceeded to tell me all about their experience growing up in Athens. They even walked me to my hostel to make sure I got there safely.

I’ve been lucky enough to have many incredible experiences while traveling, but I’ve always been amazed by all the kind people I’ve encountered along the way. "

Top itineraries and travel advice

Recent trip reviews for Jessica

Great vacation--A definite must do!
Costa Rica | Dec 9 - Dec 16, 2023

Alisa
Alisa N.
Lima, OH | Reviewed on Dec 17, 2023

Great vacation. Since my usual vacation is laying on a beach with little physical activity, I was concerned I would not enjoy myself. Wrong, I had so much fun and saw so many beautiful places and animals. Pura Vida certainly is an accurate description of the culture and friendliness of everyone we encountered in Costa Rica.

Local specialist: Jessica Jennings

Costa Rica with three generations
Costa Rica | Jun 26 - Jul 3, 2023

S
Susan S.
Windsor, CT | Reviewed on Jul 11, 2023
Eight family members traveled to Costa Rica with three generations ranging in age from 5 to 70. Brittany and Jessica helped us craft a terrific itinerary, We spent four wonderful nights at Hotel Arenal Springs. The hot springs were enjoyed by the adults and the kids loved having lunch at the swim-up bar. The food was tasty and reasonably priced at all the restaurants and the breakfast buffet was plentiful with many options to choose from. The grounds at Xandari Resort were stunning. We... Read more

Eight family members traveled to Costa Rica with three generations ranging in age from 5 to 70. Brittany and Jessica helped us craft a terrific itinerary, We spent four wonderful nights at Hotel Arenal Springs. The hot springs were enjoyed by the adults and the kids loved having lunch at the swim-up bar. The food was tasty and reasonably priced at all the restaurants and the breakfast buffet was plentiful with many options to choose from.

The grounds at Xandari Resort were stunning. We enjoyed the hike to the waterfalls on-site and stumbled upon a bamboo grove that was spectacular. Food was excellent, but a bit more expensive. Spa services were enjoyed by yhe adults.

Tours were great. At Hanging Bridges the naturalist Helen from Jacomar Tours spotted wildlife that we would never have found on our own. She was exceptional. She placed her camera up to her scope so even the youngest in our family could get a close-up view when they could reach the scope itself. We were thrilled to see her again for our Sloth and Bird Walk.

Our Rainforest Chocolate Tour was both educational and entertaining. And the samples were delicious.

The LaPaz Waterfall Park was a wonderful way to see Costa Rican animals up close and the waterfalls were stunning, with fewer steps than the la Fortuna waterfall!

The younger adults in our group were daring enough to zipline through the tree canopy at Arenal Adventures. Those that chose not to, were able to watch them leave from the first platform which was an unexpected surprise. The staff there were numerous and appeared to be very well trained which helped to quell any fears about the experience.

However, the best service received from KimKim was unexpected. Two of our family members had flights cancelled and did not arrive in San Jose until two days later at 1am. With one email from us, Adam was able to communicate updates to RideCR. The driver monitored the flight, met them at the airport and safely drove them to the hotel in Arenal. A foggy ride that took 3 hours! It was comforting to know they were in good hands.

Despite the heat, humidity and rain we created memories that will last a lifetime.

Activity Reviews
Private: Arenal Volcano & 1968 Reserve Guided Hike
Private: Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

We booked this tour to learn more about the volcano's eruption, but it was more rigorous than we expected. Due to the heat, and fatigue from other activities, we chose the one-hour walk which was easy, but not very interesting. To get the full benefit from this activity one must be an in-shape, frequent hiker.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Pointed out animal and gave details about fauna we did not know. She 'airdropped' photos that she took through her scope that were amazing.
Transport
Local specialist: Jessica Jennings

An amazing Costa Rican Vacation.
Costa Rica | Jun 20 - Jun 27, 2023

Kathy
Kathy K.
Boston, MA | Reviewed on Jul 08, 2023
We had the most amazing vacation trip to Costa Rica in June 2023. Our trip coordinators, Jessica and Brittany did an amazing job. Our family trip was originally planned for 2022. However, something came up and we were not able travel. Brittany helped to coordinate with the hotels, activity exclusions, & our transportation to postpone for 2023. Jessica came onboard & took over from Brittany. We stayed in Arenal/La Fortuna in the mountains at a very cool resort called Lavas Tacotal. Their... Read more

We had the most amazing vacation trip to Costa Rica in June 2023. Our trip coordinators, Jessica and Brittany did an amazing job. Our family trip was originally planned for 2022. However, something came up and we were not able travel. Brittany helped to coordinate with the hotels, activity exclusions, & our transportation to postpone for 2023. Jessica came onboard & took over from Brittany. We stayed in Arenal/La Fortuna in the mountains at a very cool resort called Lavas Tacotal. Their villas were absolutely beautiful, tucked away in LA Fortuna mountains. It felt like we had paid a million bucks for our stay. This place was so amazing my kids loved it so much. We toured the La Fortuna waterfall, visited Baldi hot spring & spa resort; was so amazing. Transferred to Monteverde, we toured the sugar, cocoa & coffee farm. My kids did zip lining, we did trim cars, walking on the hanging bridge; which we were told is the longest hanging bridge. We went hiking, visited Montrverde orchid garden which houses about 460 majority of Costa Rica's native species. Then we transferred to Antonio Manuel were we took a yacht & went snorkeling. I would highly recommend anyone to book a Costa Rican vacation, it's such a beautiful country. Our iternary was packed with super fun activities which we planned then kimkim coordinated so well. We had private air conditioned transportation: various pickups & drop-off for our activities, including airport. The whole trip was well planned by kimkim. I will definitely use them from now moving forward for any international vacations. We loved everything about Costa Rica! Anybody trying to figure out their next vacation, I would recommend to consider Costa Rica and please use kimkim, you won't regret it. One advice if you consider Costa Rica, plan your exclusions through an agency like kimkim before you go. Because if you deceive on what to do when you are there; it will cost you alot more. Goodluck on your vacation. Onto our next vacation!

Local specialist: Jessica Jennings

Beautiful night hike!
Costa Rica | Jun 13 - Jun 21, 2023

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Christin S.
Enterprise, NV | Reviewed on Jun 30, 2023
We thoroughly enjoyed our visit to the Children's Eternal Rainforest Preserve! Even from the moment we pulled into the parking lot and our guide was pointing out white faced monkeys, we enjoyed walking around and seeing nature. He showed us birds and many other creatures, including 2 tarantulas, frogs and other insects. As we walked back to our cars we saw a Kinkajou. I know seeing wildlife is hit or miss, and while I was hoping to see more animals, I enjoyed the hike a lot. I also... Read more

We thoroughly enjoyed our visit to the Children's Eternal Rainforest Preserve! Even from the moment we pulled into the parking lot and our guide was pointing out white faced monkeys, we enjoyed walking around and seeing nature. He showed us birds and many other creatures, including 2 tarantulas, frogs and other insects. As we walked back to our cars we saw a Kinkajou. I know seeing wildlife is hit or miss, and while I was hoping to see more animals, I enjoyed the hike a lot. I also enjoyed learning about the history behind the area, and the students that came together to preserve it. This is a must do activity if you are in Monteverde!

Activity Review
Night Walk in the Children's Eternal Forest
Night Walk in the Children's Eternal Forest
Monteverde

We enjoyed having a guide on the trail with us- he was able to identify animals and insects that we would have missed otherwise.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jessica Jennings

Costa Rica Family Travel
Costa Rica | Apr 9 - Apr 24, 2023

Lindsay
Lindsay N.
Canada | Reviewed on May 05, 2023
Our family of 4, including two kids, aged 9 and 11, just had a wonderful trip to Costa Rica with kimkim doing much of the heavy lifting in terms of planning. Highlights would be our day spent at Rincon de la Vieja's adventure park, Hacienda Guachipelin as well as a hike to El Tigre Waterfall near Monteverde, which was not booked with kimkim. kimkim pros: Overall, it was easy to review different activities and hotels prior to booking via the kimkim website, which made the stress of planning a... Read more

Our family of 4, including two kids, aged 9 and 11, just had a wonderful trip to Costa Rica with kimkim doing much of the heavy lifting in terms of planning. Highlights would be our day spent at Rincon de la Vieja's adventure park, Hacienda Guachipelin as well as a hike to El Tigre Waterfall near Monteverde, which was not booked with kimkim.

kimkim pros: Overall, it was easy to review different activities and hotels prior to booking via the kimkim website, which made the stress of planning a vacation much less. Communication was easy with Jessica via the kimkim website. Having activities booked ahead limited time scrambling trying to book activities when we arrived. Almost every activity that we booked through kimkim was high quality with an excellent guide with only one or two exceptions.

kimkim cons: The variety of activities and hotels that kimkim offers on their website are not exhaustive and we realized once we arrived that there were better options available in many cases. No special attention paid to flight arrival times or transfer arrival times relative to hotel check in times. You do pay a premium for having a laid out itinerary before you go-we realized that had we booked the activities independently from kimkim, the cost would have been about half, in general.

Overall, we would recommend kimkim's services. Having a laid out itinerary prior to arriving decreased the stress and increased the amount we were able to see and do on our 2 weeks vacation. Unfortunately, you pay a bit more of a premium for this peace of mind but it was a positive experience.

Day 1: We arrived to Liberia at 0600 and drove 1.5 hrs to Blue River Resort via CR Ride. The driver was excellent. Feedback for kimkim would be to pay special attention to the flight arrival time and hotel check in. We arrived at our hotel at 9 am after an overnight flight and check in for the hotel was not until 2 pm.
Blue River Resort is a beautiful destination off the beaten path. Cabins are basic but comfortable. Restaurant on site was ok. It is close to Rincon de la Vieja but it's on the north side of the volcano and to get to the activities at the adventure park, it's a 1.5 hr drive around the volcano to the National Park. Not the location we were expecting and we would not recommend this hotel for anyone that is planning to spend time going over to do activities in Rincon de la Vieja National Park.

Day 2: Day at Rincon de la Vieja National Park. Big highlight for our family. We were expecting a 2.25 mile hike and a hot springs visit but when we arrived, we were informed that we had a full day planned- ziplining, horseback riding and tubing down the rio Colorado. Although it was a surprise, we agreed and had a great time. These were large group activities. Ziplining included 9 cables over beautiful canyons, a Tarzan swing and an option to rappel and climb at one point. There is an option to do the zip lining tandem with your kids, if needed. After a short 5 minute break, we walked down to the stable and hopped on a horse for a 45 min trail ride, which the kids really enjoyed. The tubing, which was a short 5 min drive to the starting point in the rio Colorado, was so fun! There were some small rapids and some slower sections and we managed to see a white faced monkey and lots of little creatures, like frogs and spiders along the way. Overall, the guides at Hacienda Guachipelin were excellent throughout the day. Unfortunately, because we were not expecting a water activity, we were not prepared to get our hiking shoes wet, but shoes are mandatory during the tubing. We ended the adventure day with the Rio Negro hot springs. The hot springs boasted "mud baths" but seemed to only be mud mixed in a 5 gallon pail and handed out in bowls to be rubbed all over our bodies.

Day 3: We were set to head back to Rincon de la Vieja National Park for a self guided hike that was planned via kimkim but with the drive being so long around the volcano and it being a 3 hour detour to our next destination, we opted to forego this activity. In our opinion, a local specialist planning the trip should have foreseen both the poor location of the hotel in relation to the activities planned as well as the major detour this day of hiking would have been, knowing our next destination. Instead, our driver picked us up from the hotel and we headed towards La Fortuna. On the way, our driver suggested we go to Rio Celeste for a 4 km hike to a waterfall. We paid $38 US for entry to the park. It took us about 2.5 hrs there and back. There were multiple flights of stairs down to the waterfall then onto a lagoon where the natural water meets the blue water (from the minerals from the volcano). Challenging hike in parts and some difficult terrain but worth the impromptu stop. The driver with CR Ride was amazing and stayed with our things in the car all day.
Our hotel in La Fortuna was the Country Inn Arenal. This place was in a very convenient location for the respective activities planned during the next few days. Beautiful grounds, swimming pool, breakfast included, walkable to grocery store.

Day 4: Hanging Bridges in Mistico Park and La Fortuna Waterfall with Jacamar Tours. 16 other folks on this tour. We walked 2.5 miles on paths, stopping along the way to look at venomous vipers, a boa, hummingbirds, and other creatures. Our guide, Diego, was super knowledgable but not overly energetic. There were a series of 6 hanging bridges, all various lengths and heights from the ground. They offered amazing views of different layers of the canopy. We then took a 10 min drive over to La Fortuna Waterfall. There are 2 areas to dip in the water. This is a fairly developed area, which comes with high numbers of tourists and guides. Both the kids and the adults in the group enjoyed getting in the water! Next we went to a small farm owned by Jacamar Tours to eat lunch. TIP: Lunch seemed to consistently be served around 2 pm so if you're travelling with kids or you get hangry easily, bring some snacks.

Day 5: Farm Tour with Eco Terra. This was a 3 hour farm tour to a small organic farm that keeps some cows, turkeys, chickens, goats and some rescue animals. The owner grows medicinal plants and restorative trees. We saw ginger, turmeric, taro root, cilantro, oregano, wild and commercial cocoa trees, and the list goes on. They generously allowed us to pick and sample whatever we wanted. Our small group was made up mostly of kids and some energetic adults. The activities of milking a cow, crushing sugar cane and making chocolate were all hands- on activities, which the kids loved! Amazing hospitality and generosity of this farm family. Would 100% recommend this tour.

Day 6: Arenal Volcano Hike and Tabacon Hot Springs with Jacamar Tours. This was a 2.5 km hike loop at the base of the north side of Arenal. Our guide was knowledgable about the history of the eruption of 1968. Total hike took about 2 hours, seeing new growth on the lava rocks along the way. We were then dropped off at Tabacon Hot Springs, which is a resort. We chose how much time we wanted to spend there and were told that someone would come and pick us up later in the day. It was strange knowing that we paid a tour company for a day of guided activities and we were simply dropped off. It poured rain almost the entire time but it was warm and we enjoyed the various hot pools around the site that happened to be in the natural river. Beautiful site, very much set up like a resort. This activity was definitely a crowd pleaser.

Day 7: Safari Float on the Penas Blancas River. 2 hours, 3 miles, float on a small raft. Our guide was knowledgable about the birds and animals found along the river and eager to point out wildlife. We saw a lot of different species of birds, a turtle and some howler monkeys. Boat was uncomfortable for 2 hours, sitting sideways but the family were shared this little adventure with was lovely.
We ended the day with a cooking class at the grounds of Desafio Adventure Company. We made a traditional Casado with Kathy. Kids loved it, it really was a fun experience.

Day 8: Transfer from Arenal to Monteverde via car and boat with Ride CR. The boat ride across Lake Arenal was really amazing and really only available to those traveller who did not rent a car.
Hotel in Monteverde was Los Pinos. This beautiful site with its own small system of hiking trails is a bit out of town and not walkable to anything of note except a small grocery store. It has a full kitchen which was great to make some of our own meals.

Day 9: We did not have any day activities planned via kimkim this day so we booked ourselves a ride to El Tigre Waterfalls. Highlight of the trip. Paid $30US per adult and $20US per kid to do a 8 km hike - "the big hike". Last 3 km was tough uphill but amazing day hike.
We ended the day with a "coffee experience and nighttime nature walk" with Coffee 'n Jungle. This was a weird experience and not one that we would recommend. The owner, Junior, buys most of his beans from other farmers. We learned a small amount about growing coffee, the drying process, and the roasting process. Because Junior had just cut down most of his coffee plants (which they do apparently every 6 years), and it was not harvesting season, there was not much of a tour. They do not grow cocoa in this area of the country, therefore the chocolate tasting was a mixture of cocoa powder which Junior mixed with brown sugar, powdered milk and peach liquor and then poured it on bananas. Junior was very sweet and friendly and was good with the kids but the educational component of the tour was limited and poorly organized. The nature walk was nothing more than an hour of walking around the cut down coffee plantation. Would not recommend this tour.

Day 10: Santa Elena Cloud Forest Reserve Hike with Ocotea Tours. This hike was through new and old growth forest. Our guide, Bernie, was also our driver and very knowledgable about plant life, birds and symbiosis in the forest. He was able to engage the kids and keep them interested. Overall, really great experience.

Day 11: Children's Eternal Rainforest Hike with Ocotea Tours. This was a 2.5 hour walk. Our guide, Guilliano, was great. Conditions were very dry. Overall, by this point, the kids were tired of walking around forests for the last few days and got bored with this hike but done at another time in the trip would have been a bigger success.

Day 12: Transfer from Monteverde to Tamarindo. 3.5 hour drive.
We booked Hotel Mar Rey without the help of kimkim. The options for hotels in Tamarindo were not great on the kimkim website. The activities that we had been super interested in doing in Tamarindo, like snorkelling, were not available through kimkim because the water was too rough. These activities, we realize now, could all have been booked once we arrived.

Day 14: Catamaran Sailing Adventure with Marlin del Rey. This was a 5 hour sunset tour including a 1.5 hr stop in the middle to swim and snorkel. There were about 35 people on board which was about half capacity. There was a bar on board and the drinks were included as well as a served chicken BBQ lunch mid afternoon. A big highlight was stopping in the middle of the tour and swimming and snorkelling in a secluded bay. Overall this was a great tour and a nice way to get away from the beach activities. Pros: shady interior of the boat, on-board bathroom, free drinks and friendly staff. Cons: it was a bit long for the kids.

Activity Review
Catamaran Sailing Adventure
Catamaran Sailing Adventure
Costa Rica

Overall a really great experience. Pros: shady interior on the boat, on board bathrooms, free drinks, friendly staff, lunch included. Highlight for us and our kids was the stop in the middle to swim and snorkel in a secluded bay. It was a great way to get away from beach activities. Would 100% recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

Our trip to Costa Rica was absolutely awesome...
Costa Rica | Apr 15 - Apr 22, 2023

Holly
Holly R.
Amherst, MA | Reviewed on Apr 29, 2023
Our trip to Costa Rica was absolutely awesome thanks to the shuttle service, hotels and excursions we planned on Kimkim. We arrived at the airport and our driver from Ride CR was there to meet us as expected. Albeir was friendly, professional and attentive to our needs. When we requested a lunch stop on our 3 hour trip he chose a small restaurant overlooking Lake Arenal and the volcano that had delicious, affordable food and was just busy enough. ALL of the drivers at Ride CR were punctual,... Read more

Our trip to Costa Rica was absolutely awesome thanks to the shuttle service, hotels and excursions we planned on Kimkim. We arrived at the airport and our driver from Ride CR was there to meet us as expected. Albeir was friendly, professional and attentive to our needs. When we requested a lunch stop on our 3 hour trip he chose a small restaurant overlooking Lake Arenal and the volcano that had delicious, affordable food and was just busy enough. ALL of the drivers at Ride CR were punctual, professional, friendly people (Tim, Albeir, Marcos, etc.) Each one was sure to point out sights and provide optional stops for photo ops, points of interest and tell short stories about life in Costa Rica. We enjoyed the travel within our vacation because of this.
All of the hotels we stayed at were as described. Check-in and check out were a breeze. The only excursions we chose were a night hike and a sea kayaking and snorkeling trip. The team that picked us up and guided these adventures were friendly, knowledgeable and supportive.
I would highly recommend Kimkim to plan another vacation for us. It was so easy and made what would have been a logistics nightmare as simple as clicking a button.
Thank you Brittni and Jessica at Kimkim for your time and energy answering questions and the support.

Hotel Reviews
Catarata Eco Lodge
San Carlos, Costa Rica

The Catarata Eco Lodge was clean and had an amazing view of the volcano. The grounds were filled with beautiful flowers, lush greenery and was well groomed but still looked very natural. The pool was nice and was well maintained. We ate in the restaurant for dinner one night and the food was OK. Birds and howler monkeys were in abundance! They are a 10-15 minute walk downhill to the outskirts of La Fortuna whee there were a few restaurants, coffee shops a market and artisan shops. It was safe to walk to and from this area but at night we chose a cab due to our concerns with wildlife and walking on a dimly lit road that has cars at night. One negative to the Catarata Eco Lodge was that the rooms are all open near the top of the wall (there are screens) which makes privacy between the rooms is non-existent. We could hear our neighbors sneeze, use the bathroom and almost participate in their conversations. Luckily, we were only in our room at night and fell right to sleep from a busy day.

Authenticity & Character
Colorful, lush and clean
Location
10-15 minute hilly walk to shops and restaurants
Staff
Friendly, knowledgeable
Cleanliness & Comfort
Clean room, beds were hard but fine if you like that
Mar Inn Costa Rica
Monteverde Costa Rica

The Mar Inn was clean, comfortable and had a fabulous view over the mountains and offered a peek at the pacific. Like most other places in Monteverde it is on a hill. Be prepared to walk down a decent hill to go into town (less than 10 minutes) and back up for a market, lots of shops and restaurants. When we checked in we were offered a 'free' upgrade to a slightly bigger room with an amazing balcony. Of course, we gratefully said 'yes!' . All was great until the following day we wanted to nap but it was hot in our room, we looked and looked for the remote for the wall mounted fan unit (no ceiling fan) and couldn't find it. We went to the front desk and were told that because we took the 'upgrade' it would be $10 per day extra for AC or the fan. We politely declined. I would recommend this place but be certain t ask for details if offered an upgrade.

Authenticity & Character
Location
Like anything else in Monteverde, on a hill
Staff
Responsive and available during posted hours
Cleanliness & Comfort
Beds were hard but if you like that you'll be fine
Karahé Beach Hotel
Manuel Antonio

Clean, quiet and so convenient to the beach and shops and restaurants. The Karahe had the most comfortable beds and a balcony that just beckoned you to sit out on and listen to the birds, watch monkeys and hear the surf. This hotel was also very conveniently located- a brief walk down the beach (15 minutes) and you're in a little beach village that had a convenience store, beach shops and restaurants. If you wanted more options the bus takes you a quick 5-8 minute ride up the very steep hill for less than 50 cents per person to an abundance of options for dining and shopping or 20 minutes to Quepos for anything you would need or want. I would not recommend the restaurant here for dinner as the food was overpriced (even for a tourist spot) and rather unappetizing. (it seemed like they piled shredded lettuce and drizzled ketchup and mayo over our chicken tacos) The staff were helpful and friendly.

Authenticity & Character
Location
Walkable to dining and shopping options. Easy beach access
Staff
Cleanliness & Comfort
Spotless grounds and room. Super comfy beds
Activity Reviews
Night Walk in the Monteverde Cloud Forest Reserve
Night Walk in the Monteverde Cloud Forest Reserve
Monteverde

Knowledgeable guide found tree frogs, nesting birds and explained things about the flora and fauna of the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio

Had a great time. Charlie was a fabulous driver and Marcos was a knowledgeable and attentive guide.

Quality of Experience
Food
Food was a buffet at the Tucanes restaurant. Delicious but a bit disorganized.
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

The transportation team was great, they gave ...
Costa Rica | Mar 24 - Mar 31, 2023

M
marlyn C.
Los Angeles, CA | Reviewed on Apr 10, 2023
The transportation team was great, they gave us enough time to gather together; mostly on time.
Tacotel receptionist was most helpful; I believe she is the assistant manager. She made sure everyone was taken cared off; she helped us book extra tours; the kids love the Baldy Hotspring side trip; overall they enjoyed every moment.
Maria one of the tour guides on the rainforest hike in Fortuna, left in the middle of the hike and just directed us to go to the waterfalls.
Be that it may we made...
Read more

The transportation team was great, they gave us enough time to gather together; mostly on time.
Tacotel receptionist was most helpful; I believe she is the assistant manager. She made sure everyone was taken cared off; she helped us book extra tours; the kids love the Baldy Hotspring side trip; overall they enjoyed every moment.
Maria one of the tour guides on the rainforest hike in Fortuna, left in the middle of the hike and just directed us to go to the waterfalls.
Be that it may we made it back

Hotel Reviews
Hotel Lavas Tacotal
Fortuna, San Carlos

We had a hard time with the door locks, need to turn 4x clockwise or counterclockwise to open the room; otherwise everything was great

Authenticity & Character
Away from the main city, nice quiet
Location
Beautiful scenery, away from crowds, best sushi and ramen place next door
Staff
Friendly
Cleanliness & Comfort
Garden maintenance was superb, laundry room not for guest -needs organization; pools were fun
Hotel Heliconia
Monteverde Costa Rica

Stunning views, sunset was amazing seen from balcony;, saw some exotic birds, from the balcony and from the dinning room ; food was excellent

Authenticity & Character
Love the architecture,
Location
Quite, away from main business areas
Staff
Friendly and courteous
Cleanliness & Comfort
Cleaning ladies came in everyday, spa was excellent
Hampton Inn & Suites San Jose Airport
Alajuela

Spacious rooms, front desk smells like chlorox

Authenticity & Character
Spacious rooms and bathrooms
Location
Close to airport 10-15 minutes, walking distance to Dennys
Staff
Friendly
Cleanliness & Comfort
Bathroom is clean
Holiday Inn Express San Jose Airport
San Jose

Clean and spacious

Authenticity & Character
Easy access to elevator
Location
Close to airport 10-15 minutes
Staff
Friendly and accomodating
Cleanliness & Comfort
Clean bathroom
Activity Reviews
Venado Cave Spelunking & Exploring
Venado Cave Spelunking & Exploring
Arenal/La Fortuna

Mainly the kids enjoyed it; I’m basically claustrophobic; I did not finish the entire route; but the guide was nice enough to come back for me and Protima Beautiful cave though

Quality of Experience
Natural rock formations inside
Guides, Drivers and Staff
He was fun and entertaining
Transport
On time
Horseback Riding at the Base of Arenal Volcano
Horseback Riding at the Base of Arenal Volcano
Arenal/La Fortuna

Kids loved it, it was one of his favorite things to do

Quality of Experience
Perfect shape of the volcano
Guides, Drivers and Staff
Friendly and knows the types of fruits that grow around
Transport
On time and clean
Sky Adventures Hanging Bridges
Sky Adventures Hanging Bridges
Arenal/La Fortuna

Fun and beautiful, hanging bridges were a treatsa

Quality of Experience
A chance to connect with nature and reset perspective of life
Guides, Drivers and Staff
Friendly
Transport
On time,friendly
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

The local term for jip-bo-Jip - means land to water to land; Fortuna to the lake to Monteverdi; delightful ride, with the sailor stopping at interesting points to show us more birds and fauna

Quality of Experience
Fun, refreshing and great sight seeing
Guides, Drivers and Staff
Friendliness and points out interesting sighting along the way, birds
Transport
On time , clean and friendly have extra water for passengers
Night Walk in the Children's Eternal Forest
Night Walk in the Children's Eternal Forest
Monteverde

Fireflies, frogs, dense forest exciting night walk

Quality of Experience
Worth the walk and experience
Guides, Drivers and Staff
Friendly and enthusiastic
Transport
On time
Sloth Observation - Day or Night Walk
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Did not see much sloth

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Guides were good at pointing out interesting birds, tarantulas and fauna

Coffee, Chocolate and Sugar Cane Experience
Coffee, Chocolate and Sugar Cane Experience
Monteverde

3 in one tour is the best coffee, chocolate and sugar cane; we even get to meet Don Juan the owner of the ranch; educational, fun and tasted sugar cane; freshly made chocolate from the seeds

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

The guides in general were friendly, funny, a...
Costa Rica | Mar 24 - Mar 31, 2023

P
Protima W.
Mammoth Lakes, CA | Reviewed on Apr 03, 2023
The guides in general were friendly, funny, accommodating and helpful in giving us information on restaurants. We got to see sloth bears, few snakes, monkeys, hummingbirds, toucans etc. However, towards the end of the trip we found out that many of these guides are not well informed about the subjects they are talking about. For example the guide from Don Juan tours (coffee, cacoa and sugarcane plantation tour) explained how caffeine is removed from coffee and that chemicals are used to... Read more

The guides in general were friendly, funny, accommodating and helpful in giving us information on restaurants. We got to see sloth bears, few snakes, monkeys, hummingbirds, toucans etc.

However, towards the end of the trip we found out that many of these guides are not well informed about the subjects they are talking about. For example the guide from Don Juan tours (coffee, cacoa and sugarcane plantation tour) explained how caffeine is removed from coffee and that chemicals are used to do this. I researched this information only to find out that chemicals are no longer used but newer technologies that are much safer are being used.

I also asked another guide who was with us on the cloud forest tour if he was trained in identifying species of animals and birds. He told me that he was not trained. We got to speak to another tourist who told us that he requested a guide who was trained as a bird watcher and knew about the different species and their habitats and got to see the elusive "Quetzal" bird. We then realized that it is important to request for guides who are trained in their job.

We were happy with the transport service as they were prompt and accommodating.

Hotels were clean and tidy.

Hotel Reviews
Hotel Lavas Tacotal
Fortuna, San Carlos

Beautiful views of Mount Arenal. Clean, spacious rooms with comfortable beds. There is a great restaurant next door to this hotel that serves delicious Korean and Japanese food. This was a break from eating beans, rice and plantains for breakfast, lunch and dinner.

Authenticity & Character
Location
Further away from town and costs $15-$20 per trip to town and back.
Staff
Cleanliness & Comfort
Hotel Heliconia
Monteverde Costa Rica

Great views, spacious and clean rooms and comfy beds. The hotel looks like a chalet built in dark wood. Good restaurants close by. Not an ideal hotel for people with reduced mobility as it quite steep to get anywhere around the complex.

Authenticity & Character
Location
5-7 mins away from town center by car.
Staff
Cleanliness & Comfort
Hampton Inn & Suites San Jose Airport
Alajuela

Spacious, clean with comfortable beds. Free shuttle service to and from the airport with Denny's next door that is open 24/7.

Authenticity & Character
Location
close to airport
Staff
Cleanliness & Comfort
Holiday Inn Express San Jose Airport
San Jose

Clean and spacious rooms with comfortable beds. Breakfast was good too.

Authenticity & Character
Location
Denny's is right next to the hotel which is open 24/7.
Staff
Cleanliness & Comfort
Activity Reviews
Horseback Riding at the Base of Arenal Volcano
Horseback Riding at the Base of Arenal Volcano
Arenal/La Fortuna

Our horses were a bit out of control and poorly trained. For somebody who has had multiple horse riding experiences, my horse was either galloping or stopping for a chomp. It was the same for most horses in our group. Scenery was beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures Hanging Bridges
Sky Adventures Hanging Bridges
Arenal/La Fortuna

Saw howler monkeys, snakes, spiders and other critters. Our guide Maria seemed to be in a hurry to return home and did not continue with us to the waterfall (half of the tour). Nature was beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

We got to see iguanas, an elusive animal called Tira and birds. We had a very informative guide. This float was on a raft. It had rained heavily the night before and the river was quite full of water.

Quality of Experience
Guides, Drivers and Staff
Transport
Venado Cave Spelunking & Exploring
Venado Cave Spelunking & Exploring
Arenal/La Fortuna

Cave is on private property with a river running through it. Expect to get drenched. You are told to expect snakes in the cave in the rainy season. We saw lots of spiders and bats. Water was about 1 feet deep with narrow passageways good enough for a slim person to crawl through. Our guide spotted a toucan. Pineapple snacks were bursting with flavor.

Quality of Experience
Guides, Drivers and Staff
Transport
Road to and from the caves is graveled and uneven. It was a long tedious ride.
Sloth Observation - Day or Night Walk
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Saw sloth bear with baby, frogs and lots of other creatures. It was good experience. Important to note that night walks are similar in Arenal and Monteverde so doing both was a bit of an overkill.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk in the Children's Eternal Forest
Night Walk in the Children's Eternal Forest
Monteverde

Children got to see a huge Tarantula and bioluminescent beetle. Overall a great tour. Only recommend doing one night walking tour if you are visiting Arenal and Monteverde.

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Great hike. Was extremely busy with bus loads of tourists everywhere on the trail. If possible book a tour at 6 or 6:30 am with a knowledgeable and trained bird guide. We could hear the legendary but elusive bird "Quetzal" but couldn't see it. The group that went earlier in the morning saw it.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Experience
Coffee, Chocolate and Sugar Cane Experience
Monteverde

This is a good tour if you are traveling with children. It is packed with activities and information about cacao, sugarcane and coffee. Many of the guides have outdated information so doing a little research and reading on these before you get there helps. They have a wonderful store at the plantation but we had very little time to taste the different varieties of coffee, teas and chocolates.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

Good resource to use when planning your trip
Costa Rica | Dec 17 - Dec 28, 2022

Alexandros
Alexandros T.
Greece | Reviewed on Jan 07, 2023
- Planning with Kimkim was very easy. Jessica was great
- Days per destination and activities added were the right ones.
- Biggest miss was hotels. Arenal hotel was great (Lost Iguana). Monteverde hotel was not good (Jaguarundi lodge) as they have a bad section were you have 8 apartments next to each other with bad soundproofing, no heating, faulty windows etc. We decided to stay at another place called Green Tree B&B which was great and actually a great experience. Manuel Antonio hotel...
Read more

- Planning with Kimkim was very easy. Jessica was great
- Days per destination and activities added were the right ones.
- Biggest miss was hotels. Arenal hotel was great (Lost Iguana). Monteverde hotel was not good (Jaguarundi lodge) as they have a bad section were you have 8 apartments next to each other with bad soundproofing, no heating, faulty windows etc. We decided to stay at another place called Green Tree B&B which was great and actually a great experience. Manuel Antonio hotel was mediocre (Tabulia tree) as the bathroom was smelling, the beds were not great, but we were able to interact with macaws and monkeys at hotel premises. Overall the last two had some of the things mentioned in public comments and reviews so I would double-check next time public reviews.
- Activities overall were great with enough time in between, good guides, good mix etc. Some guides didn't speak as great English, and one of the activities (snorkeling) was a let down. But overall happy with that part.
- In our view Costa Rica is a very nice and safe place to visit that combines nature and wildlife with beach vacations. That said, it has become very expensive and quite touristy especially during the peak season that we visited. Not our best trip, but a good experience.

Hotel Reviews
Park Inn San Jose by Radisson
San José

Solid choice if you are just passing by San Jose. Not great neighbourhood, but if you are there just for a night's sleep is great (beds, staff etc)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jaguarundi Lodge
Monteverde

This place is actually a hostel (at least the room we stayed in). Wouldn't recommend

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tabulia Tree
Manuel Antonio

Ok choice but better options to look for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lost Iguana Resort & Spa
Fortuna

Great place, right next to nature.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting on the Balsa River
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

Desafio is a great company to do this experience. The river is not that scenic, but a good experience to add while at La Fortuna.

Quality of Experience
Food
Guides, Drivers and Staff
Amazing guide!
Transport
Ecocentro Danaus Nighttime Rainforest Walk
Ecocentro Danaus Nighttime Rainforest Walk
Arenal/La Fortuna

Good place to spot some nocturnal animals

Quality of Experience
Guides, Drivers and Staff
Transport
Great guide!
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Arenal/La Fortuna

As a park is very nice, but maybe not worth spending a whole day for the experience.

Quality of Experience
Food
Great food at the stop the guide made!
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Experience
Coffee, Chocolate and Sugar Cane Experience
Monteverde

Quite touristy but other than that a good visit

Quality of Experience
Guides, Drivers and Staff
Transport
a lot of people per vehicle
100% Aventura Zip Line Monteverde
100% Aventura Zip Line Monteverde
Monteverde

Great experience

Quality of Experience
Guides, Drivers and Staff
Transport
Transport left early and we had to drive there
Arenal Hanging Bridges Guided Walk & EcoTermales Hot Springs & Meal
Arenal Hanging Bridges Guided Walk & EcoTermales Hot Springs & Meal
Arenal/La Fortuna

Must-see at Arenal. Hot Springs were solid.

Quality of Experience
Food
Guides, Drivers and Staff
Guide didn't speak great English
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Very touristic place. You can see cappucin monkeys and some other animals we couldn't see elsewhere. We had to slide between people to make our way.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure with Meal
Catamaran Adventure with Meal
Manuel Antonio

Great Catamaran ride but very very bad snorkeling.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

Fantastic Costa Rica experience
Costa Rica | Dec 19 - Dec 26, 2022

Jaya
Jaya C.
Hermosa Beach, CA | Reviewed on Jan 03, 2023
We decided to use kimkim for our Costa Rica trip in December. This was our first time and we had a fantastic experience with them. Jessica planned out a wonderful trip for us based on our likings and needs. She was flexible with changes and was prompt in her responses. We visited La Fortuna, Arenal, Monteverde and Guanacaste region. All the hotels and activities were as described. We enjoyed the safari float, zip lining and night time sloth observation a lot. We had one hitch with our hotel... Read more

We decided to use kimkim for our Costa Rica trip in December. This was our first time and we had a fantastic experience with them. Jessica planned out a wonderful trip for us based on our likings and needs. She was flexible with changes and was prompt in her responses. We visited La Fortuna, Arenal, Monteverde and Guanacaste region. All the hotels and activities were as described. We enjoyed the safari float, zip lining and night time sloth observation a lot. We had one hitch with our hotel reservation not paid and had to pay out of pocket. But Jessica took care of it by immediately refunding! Overall, it was a very positive experience.

Hotel Reviews
Hotel Arenal Kioro Suites & Spa
Fortuna

We got upgraded to this hotel with the views of Mount Arenal. Room was very convenient with Jacuzzi and perfect view of Arenal volcano. Staff were very courteous and helpful. Food was decent and vegetarian options were there. There is a gift shop and was quite helpful. Only issue was distance from the town. We got to use the Titoku springs for free and there was shuttle to take us and bring back. Over all a great place.

Authenticity & Character
Location
It was good mix of nature and modernization
Staff
Helpful staff including the housekeeping.
Cleanliness & Comfort
Property was well maintained and beds were comfortable
Hotel Bosque del Mar
Playa Hermosa

More like 3.5 stars. Hotel is set right by the beach and very convenient to hang out. Staff was very friendly. Food was average. They did try to accommodate vegetarian food for Christmas dinner. We had ocean suite but jacuzzi didn’t really work well but since was close to beach we didn’t bother complaining. Pool was average. Loved the sounds of ocean, birds, monkeys

Authenticity & Character
Casual vibes
Location
Close to beach but far from anything else
Staff
Accommodating and friendly
Cleanliness & Comfort
The jacuzzi was dirty and shower setting was very low
Senda Monteverde Hotel
Monteverde

Very nice property right next to the Aguti reserve. We could see lot of birds and Animals in the property. Food was fantastic and very accommodating to kids and vegetarians. There were daily activities for family. Our suite was far away from lobby which was little painful. Housekeeping was excellent and they even did laundry.

Authenticity & Character
Setting was beautiful and property was very beautiful
Location
Quick walk to town though uphill on the way back
Staff
Staff was quite friendly especially at the restaurant. Front desk was fine but seemed not so accommodating with checking out an hour late due to our morning activity
Cleanliness & Comfort
Housekeeping was excellent and very warm. Nightly warm hot bags, chocolates!!
Activity Reviews
Sloth Observation - Day or Night Walk
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Guide was very knowledgeable and friendly. He took us around a private farm and we got to see two toed sloths, toads, bull frogs, red eye tree frog, sleeping toucans and more. He took great pictures and shared with us.

Quality of Experience
Knowledgeable and friendly
Guides, Drivers and Staff
Transport
On time
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

It was a small group hike. Guide was friendly and knowledgeable. Hiking was not very hard except for few areas. La Fortuna falls was 500 steps down and little challenging on the way back. Lunch afterwards was fantastic at the farm.

Quality of Experience
Food
Fresh and vegetarian friendly. Quite tasty
Guides, Drivers and Staff
Transport
Guided Walk at Curi-Cancha Reserve
Guided Walk at Curi-Cancha Reserve
Monteverde

Felt like a small reserve compared to sky. We didn’t really see much more wildlife. It was raining quite a bit so that didn’t help. We saw a male quetzal, humming birds, few other birds.

Quality of Experience
Guides, Drivers and Staff
Staff could be more engaging
Transport
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

Wonderful experience doing slow raft on the penas blancas river. We could see monkeys, toucans and few other birds. Carlos, our guide was fun and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Carlos was fantastic
Transport
On time and comfortable
Treetopia: Tram,  Zip Lines & Hanging Bridges
Treetopia: Tram, Zip Lines & Hanging Bridges
Monteverde

It was our first time zip lining and with a kid. Crew was very supportive and gave all safety instructions. They repeated every time and encouraged us. Views were amazing and needed for true cloud forest view. Main lobby staff was little rude and not accommodating. Our zip lining ended late and so we were late for hanging bridges guided tour but they had us wait an hour.

Quality of Experience
Guides, Drivers and Staff
Transport
Nighttime Pacific Green Turtle Nesting Experience (Seasonal)
Nighttime Pacific Green Turtle Nesting Experience (Seasonal)
Costa Rica

We really wanted to do this adventure and we’re lucky to see a few turtles coming offshore. Couple didn’t nest but one did and we saw it digging in sand and laying eggs. It was surreal experience. You’re involved a car drive to a place and then a van drive with a group to a beach. Guide at the beach was knowledgeable but little rude. He was watching out for wild life which is very admirable but would have helped to know some of the rules/things before hand.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Sailing Adventure
Catamaran Sailing Adventure
Costa Rica

Catamaran sailing adventure was good. Boat was clean and crew was quite friendly. Bar served drinks all the time. We got to see couple whales and sting ray but not much other wild life. It was more of party boat with music and alcohol. Would not recommend highly for kids. Snorkeling was ok. Was hoping to get some help from crew but there were lot of people on the boat so guess not possible. Food was basic but tasty. Sunset was very beautiful. It’s worth for a relaxed sailing and drinks and views.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings