Mohamed Nabil

Very satisfied with services from driver, airport pickup/drop off, tour guides in Cairo and Nile Cruise.

This was our first time booking through Kimkim so we didn’t know what to expect. The trip was complicated because it included three countries each with different local specialists: Egypt, UAE, Jordan. Mohamed did an amazing job working with me to get us the tour we wanted. For example, we added the new Grand Egyptian Museum in Giza and the Louvre Museum in Abu Dhabi.

Our Cairo tour was excellent. Our tour guide Dalia was both knowledgeable and compassionate. She took time to take pictures of us as we visited the different sites. She even captured the pyramids from the Citadel. Dalia also organized the visit so we avoided most of the crowds and traffic. The driver was highly skilled and helpful.

The sunset on the rooftop restaurant before the sound and light show at the pyramids was magical. The felucca boat trip on the Nile was unforgettable. The Grand Egyptian Museum was well worth adding to our tour. Finally, I appreciated the SIM card which made communication seamless.

Another Mohamed did an excellent job guiding us around the sites in Luxor. We were able to see the important sites in a packed 24 hours.

In UAE, our tour of Dubai was very comprehensive. The driver had a comfortable van and was very punctual. He kindly provided water and even gave us 10 AED so we could take the boat to the Old Souq at our first stop since we hadn’t converted any money yet. The best part was that Navas worked with us to customize our tour so that we didn’t have to spend more time than we wanted at any one site.

We visited in high season so there was plenty of traffic and a long line at the Burj Khalifa. Unfortunately, we were also booked for a visit at 10 PM which made for a long day. The Palm monorail tickets were not included so be prepared for 30 AED round trip if you want to go to Atlantis.

We also did a day tour of Abu Dhabi. The highlight for us was the Louvre Museum and the Qasar al Watan palace. It was great that we could customize our visit so we didn’t spend time in places we didn’t want to visit.
In Jordan, we were only able to visit Petra. Both Oqba who drove us to Petra and Ali who guided us around were highly knowledgeable. We learned more about the history of Jordan than any other country we visited. The natural beauty of Petra was amazing. Ali took us off the normal tourist path to show us the colorful rock formations. He is also an expert photographer and took outstanding pictures.

In conclusion we would definitely use Kimkim again for another trip.

We had such an amazing time in Egypt. Egypt has so much history and the people were great.
We were so lucky to have our own private driver - Ahmed - you were amazing!
And all of our guides were extremely friendly and helpful. Mohad, Sayad, Ezzart and Mohamed. They made the culture come alive and made us feel like family. Thank you for a wonderful anniversary trip!

To sum it up, the itinerary was planned and executed as per our requirements. However, we would have appreciated it if the driver's name and contact details were shared in advance ie a day before travel as it did cause us last-minute panic situations twice. Also, the lunch buffet given to us at Cairo on 24th Dec 2023 was not good. My 11-year-old daughter got Egyptian diarrhea from that food and she suffered for 2 days after that. Please make sure to get off that restaurant from the list of Sun Pyramids Tours and Kim Kim.

Furthermore, on our second last day in Cairo, the guide given to us by Sun Pyramids Tours via Kim Kim named Mohamed who picked us up from Cairo Airport on 31st Dec 2023 and took us to the market on 31st Dec 2023 urged us to do an Islamic architecture tour next day ie on 1st Jan 2024. He committed to us that he will come next day. But he didn't turn up next day as he claimed he was very good in it. We paid an additional 70 USD upfront to Sun Pyramids Tours and they had said that everything is included. However, this Mohamed switched his phone off next day and didnt even have the courtesy to tell us that he isn't coming. And everything went haywire the next day. First of all, the alternative guide sent by Sun Pymrids Tours was hopeless and useless in all aspects. I forgot his name unfortunately. He arranged a car in which neither of our luggage would fit. Sun Pyramids Tours very well knew its our check out so we would be having bags as we were going to check out and do sightseeing and head off to Cairo airport directly. This was already mentioned. The new guide was useless in all aspects. He did not know the places of interest we visited that day. He was not giving any information. He was not at all interactive. Really a hopeless guide ive ever come acrosd in my life. Also, we were not told that we would have to buy the tickets separately and the add-on price we paid did not include that. This all left a very bad taste regarding the people of Egypt, the country of Egypt, Sun Pyramids Tours, and also Kim Kim as we felt we were cheated. This is not Kim Kim's fault as we did the last day sightseeing directly from Sun Pyramids Tours. The guides and drivers kept on asking for tips. It was very irritating. I would however request Kim Kim to kindly review Sun Pyramids Tours properly before giving them any more work from hereon.

Activity Review

Pyramids and Cairo Sightseeing

Cairo

Our guide Saeed was excellent.

Quality of Experience

Food

My daughter got diarrhea due to the lunch buffet organised by Sun Pyramids tours on 24th Dec 2024

Guides, Drivers and Staff

Transport

We had a very well planned trip with Kimkim and specially our local trip specialist, Mohamed. He patiently worked with us to customize the trip according to our needs and was available on call or message whenever we needed. He put together a great itinerary that included Cairo, Luxor, Aswan, Abu Simbel and Sharm el Sheikh. The guides he arranged for us in all of these places were also very good and knowledgeable, which made the experience richer. We had a minor issue with flights which also was sorted out eventually. Definitely a trip that will stay as a cherished memory, Egypt is a wonderland. Thanks to Mohamed, Sun Pyramids team and Kimkim for making it a great experience!

Activity Reviews

Tour to Egyptian Museum, Citadel, and Coptic Cairo

Cairo

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour to High Dam, Philae Temple, and Obelisk

Aswan

Aswan Dam was interesting, and Philae temple was outstanding and so worth it! Unfinished Obelisk was okay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Abu Simbel Temple

Aswan

An outstanding experience and so worth the 3 hour drive from Aswan. Our guide in Abu Simbel was extremely knowledgeable and patiently explained the history and significance of the temple along with the key things to look for, since guides are not allowed inside. He was amazing!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour to The East & West Bank of the Nile

Luxor

The best day of the entire trip for us. Luxor is breathtaking, and the only thing that was a negative was that we just had one day to spend here. Our guide Ahmed Ameen, was the best guide of the entire trip. He made the day what it was with his knowledge, patience and wit. Starting with Valley of Kings and Hatshepsut temple to the beautiful Karnak and Luxor temples, this was easily the busiest and the best day of our trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Edfu, and Kom Ombo Temples

Aswan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trip to Pyramids, Memphis, and Sakkara with riding a camel

Egypt

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trip Hot Air Balloon Ride in Luxor, Egypt

Luxor

An early morning balloon ride that lasts for about 45min - 1 hour. It was amazing to watch the Valley of Kings and the temple from above. Totally recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Mount Sinai & St. Catherine Monastery

Sharm el-Sheikh

A difficult trek, but well worth it. The sunrise views from the top of the hill are stunning, and make the hike up worthwhile.

Quality of Experience

Guides, Drivers and Staff

Transport

It was a very great experience for us, when we visited Egypt for the first time in December 2023.

Potentially more on the higher price side, but we had a very smooth trip.

The quality of the tour guides varied, as some were a bit too pushy to bring us to tourists shops, which we indicated not to be in favor.

The best and most outstanding experience we had was with Abdul Hamid Ahmad.

Also Sameh (and the driver Romi) was very knowledgeable for our Cairo Trip.

Great tour of Egypt

Our local specialist Mohamed set up a trip of a lifetime for us. We saw Cairo, Luxor, Aswan, and Hurghada, all by private car and in one week. Our best guide by far was Ghada Khalaf, which was our favorite day in Luxor. She was a true historian and made us feel right at home. It was nice to tour around the historical parts of Egypt, and also relax in the Red Sea. Mostafa, our main guide in Cairo, was also fantastic and proactive with his communication via Whatsapp. This was a very customized trip that took a lot of planning between different tour guides in different cities, and we appreciate all of the effort that went into it.

It would have been great to get the full itinerary beforehand with flight times and flight numbers, pick up times, guide names, etc. That way, you could make sure that you are comfortable with the schedule beforehand instead of being reactive and feeling hectic. The first few days were very exhausting and I wish we would have cut out some of the sites and taken later flight times so that we could have enjoyed more thoroughly.

Overall, our local specialist Mohamed was always responsive and it was a trip that we will always remember.

Hotel Reviews

Steigenberger El Tahrir

Cairo

by far our favorite

Authenticity & Character

Location

Staff

Cleanliness & Comfort

City Max Hotel Aswan

Aswan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

STEIGENBERGER Nile Palace Hotel Luxor

Luxor

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Continental Hurghada

Hurghada

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sunset At Cairo Tower

Egypt

It was a great view, but super crowded

Quality of Experience

I would probably have removed this from the itinerary due to the crowds

Guides, Drivers and Staff

Transport

Snorkeling at Mahmya Island from Hurghada

Hurghada

We had such a blast here. The guide was amazing, the snorkeling was great, and the staff on the island was superb. Couldn't have asked for better.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pyramids and Cairo Sightseeing with a Camel Ride

Cairo

It was beautiful at the pyramids and the museum, but we made a lot of stops at shops along the way that were not necessary. We were more interested in the history and spent a lot of time at papyrus and perfume shops which felt like we were being sold to. We were really tired coming straight from the airport, so I wish that we would have known how many stops we were going to make and been able to eliminate some. That way, we would have had more time to see the mummies at the museum, for example. Our guide Samir was enthusiastic and awesome!

Quality of Experience

Food

we got shwarma burritos and they were amazing

Guides, Drivers and Staff

Samir was great!

Transport

Tour to High Dam, Philae Temple, and Obelisk

Aswan

Our guide Waleed was fantastic and a real local. Philae Temple was amazing, the high dam was cool, but I would definitely skip the obelisk.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour to The East & West Bank of the Nile

Luxor

We wish we would have spent way more time in Luxor. It was by far our favorite place. Ghada Khalaf was our guide, and she was an outstanding historian that made us feel right at home. The Valley of the Kings and Karnak temple will not soon be forgotten. Thank you!

Quality of Experience

Food

Guides, Drivers and Staff

Ghada was unbelievable.

Transport

Abu Simbel Temple and overnight in Aswan

Aswan

We probably would have cut this one out so that we didn't have 6 hours of driving with an already hectic schedule, and you're only in Abu Simbel for about an hour (two temples). That being said, it was an unbelievable site to see if you have the time! Our car was pretty small to be in for such a long time and the AC wasn't great with the heat, but our guide and driver were excellent. We really liked the soup at the restaurant there as well.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had an amazing trip in Egypt. The hospitality of the people, our friendly and knowledgeable tour guides Oshaka and Syed and ofcourse the sites! Pyramids are definitely a wonder of the world. We loved our trip.

Activity Reviews

Pyramids and Cairo Sightseeing with Camel Ride

Cairo

We had an amazing camel ride to the Pyramids also walked inside to view the artifacts.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

El-Moez Street, and Khan EL Khalili Bazar

Cairo

Quality of Experience

Guides, Drivers and Staff

Transport

Red Sea at Stella Di Mare

Cairo

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great trip to Egypt and Jordan and truly enjoyed ourselves. We enjoyed the Pyramids and Cairo, Alexandria, Luxor, and a Nile river cruise down to Aswan and then a trip to Abu Simbel. Afterward, we flew to Jordan for a few days enjoying Petra, Wadi Rum, and the Dead Sea. Mohamed provided excellent help while booking the trip and answered questions, provided us with opportunities, and was responsive to our needs. We had a variety of tour guides while on the trip and enjoyed our guide in Cairo/Alexandria Mohamed, and had a fantastic time with Eslam on our cruise. In Jordan, our driver was a standout and made the time. The company picked us up promptly every day and had such great drivers and tour guides that it took the guesswork out of this trip and put us at ease.

Were I to book this trip a 2nd time I'd get a better sense of the pace - we were exhausted by the time we departed Egypt but this is because of how much we tried to cram into the trip. Many days started at 4 am and it would have been great to realize this ahead of time. I am very thankful that we booked this trip through an agent like Sun Pyramids as we don't think we would have successfully navigated Egypt on our own. My only suggestion would be if the companies could provide some guidance on tipping. We found advice across the internet to vary wildly and felt varying degrees of differing pressure. We have no idea if we under or over-tipped. We made lifelong memories with our family and were thankful for the experience - my son who has a particular fascination with Egyptology is hoping to return once the new museum in Cairo is open. A great experience!