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Sun Pyramids Tours

Sun pyramids Tours an Egyptian travel agent that has been established in 1970.
Sun pyramid Tours has a license from the ministry of Tourism with number (92)
Class A. Sun pyramid Tours is a pioneer; one of the first hundred Egyptian tourism
companies in Egypt With over (50) years’ experience in the tourism sector. We are
specialist in organizing individual tours, groups, incentive, study trips, Religious
Our services cover all over Egypt as Cairo, Aswan, Luxor, Abu Simbel, Alexandria,
Red sea, Oasis, Sinai, Dahab, Nuweiba, St. Catherine sailing Nile Cruise trips from
Aswan to Luxor, Airport transfers, Shore Excursions, desert trips, Etc. we have
office in each destination.
Sun pyramids Tours have been working with tour companies, airlines companies,
and hotels for over than (48) years. That means we have a relationship that gives
us special benefits with each of the service providers we book with.
Our tours cover all the essentials, while providing you the building blocks to tailor
your dream holiday with modern transportation, comfortable accommodation,
city tours and plenty of meals included. You are then able to tailor your trip with
Sun pyramids tours as we excel at helping you get your vacation planned.

Sun Pyramids Tours is part of the following groups: Egypt Travel Agents, Jordan Travel Agents, United Arab Emirates Travel Agents

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Recent Trip Reviews for Sun Pyramids Tours

A week in Egypt
Egypt | Apr 9 - Apr 16, 2025

R
Rachana N.
Chicago, IL | Reviewed on Apr 24, 2025
Ahmed in Aswan Luxor stretch and Syed in Cairo were amazing! Kind generous and accommodating
Syed was especially thoughtful when I bumped my head and he ran to get some ice and asked after my well being. Overall we had a great time
Habiba was very helpful in changing our itineraries as we requested changes. I felt her responses were sometimes delayed , and since this was our first Kimkim trip we were sometimes anxious about hearing from her. She was always flexible and listened to our needs... Read more

Ahmed in Aswan Luxor stretch and Syed in Cairo were amazing! Kind generous and accommodating
Syed was especially thoughtful when I bumped my head and he ran to get some ice and asked after my well being. Overall we had a great time

Habiba was very helpful in changing our itineraries as we requested changes. I felt her responses were sometimes delayed , and since this was our first Kimkim trip we were sometimes anxious about hearing from her. She was always flexible and listened to our needs

Mike cruise was fantastic. Pyramid Park hotel bathrooms looked old tired and not kept well. It's more like a lower end if 3 star. I wish I had known that, I would have asked for a more luxury hotel - the online pictures did not give me any clue

Hotel Reviews
Pyramids Park Resort
Giza

Bathrooms were not very clean

Authenticity & Character
Updated bathroom and fixtures
Location
Staff
Cleanliness & Comfort
chateau lafayette nile cruise
luxor

Friendly and clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 30, 2025

Dear Rachana,
Thank you so much for sharing your feedback about your trip with us, and thanks that you let me know about the hotel to report that to them. We will be waiting for your next trip to make it more unique and memorable than this one
Best Regards,
Habiba

Phenomenal Experience
Egypt | Apr 12 - Apr 19, 2025

Catherine
Catherine T.
Dyker Heights, NY | Reviewed on Apr 23, 2025
Where do I begin on how to describe what an amazing trip that was planned by Habiba. All of my desires and expectations were beyond met. I have done extensive research on tour agencies that provide tours in Egypt as well asked ones who has toured Egypt, their references. It was fate to pick KimKim, and work with Habiba. I wanted a seasoned Egyptologist and I received 2 passionate and well educated tour guides, Mary in Cairo and Adele who cruised with us up the Nile. Our party of five could... Read more

Where do I begin on how to describe what an amazing trip that was planned by Habiba. All of my desires and expectations were beyond met. I have done extensive research on tour agencies that provide tours in Egypt as well asked ones who has toured Egypt, their references. It was fate to pick KimKim, and work with Habiba. I wanted a seasoned Egyptologist and I received 2 passionate and well educated tour guides, Mary in Cairo and Adele who cruised with us up the Nile. Our party of five could not stop thanking me for putting the trip together because I am usually the one that does. I had to tell them I picked the right tour agency and they did the rest. The accommodations where not 4 stars, they were 5 stars. From the hotels in Cairo, to the cruise ship where exceptional. They were clean, great service and delicious food.
There was a change to our itinerary close to the last minute when we added Abu Simbel. We had a late flight returning to Cairo from Aswan and my son had and early flight out, Habiba changed reservations to at a hotel close to the airport and was able to get late check out for the ones who did not have an early flight.
Put your trust in KimKim and Habiba because all of the fusing and wringing my hands, wondering how turnout would be was a waste of time.

Hotel Reviews
MS Nile Premium
Luxor

Was concerned about what the cruise ship because there are so many to choose from.. Such a beautiful ship and staff, my relatives that were with me was never on a cruise, so this was their introduction. They were concerned about sea sickness, the food choices, etc. We were all pleased with the MS Nile Premium. It is a small ship with I believe 56 rooms so not the size of Carnival or Norwegian cruise lines. The service was impeccable and the food absolutely delicious. The buffet had good choice options and each night there was different selection for their carving table. Veal and duck was my favorite, they must have knew. We relaxed on the top deck while cruising the Nile and enjoyed tea time. The guest were international, we met guest from Spain, Australia, Italy and every group had their personal tour guide that cruised on the ship as well.

Authenticity & Character
The size, cleanliness and staff.
Location
Staff
Very concerned about our comfort and needs
Cleanliness & Comfort
Bed very comfortable and loved the towel animal creations each day.
Hyatt Regency Cairo west
cairo

Clean, spacious rooms and delicious food. Excellent service from staff and a pool table open to all guest. We played pool with guest from England and had such a good time, within our down time from our tours. The hotel has a relaxed atmosphere with beautiful surroundings.

Authenticity & Character
The staff are aimed to please the guest.
Location
Away from Giza Plateau but close enough to not travel long.
Staff
Good conversations with staff
Cleanliness & Comfort
The king size bed was comfortable and the room was very clean.
Activity Reviews
Sunset At Cairo Tower
Sunset At Cairo Tower
Egypt

The Cairo Tower is good for the few of Cairo , the food was good too but the restaurant needs updating. I would compare it to a local American restaurant like Olive Tree.

Pyramids and Cairo Sightseeing
Pyramids and Cairo Sightseeing
Cairo
Quality of Experience
Camel ride, going on the stairs of the great pyramid, a dream come true
Guides, Drivers and Staff
Hats off to the driver because driving in Cairo is not for the weak. Mary our tour guide so much information and easy to understand ancient Egypt.
Transport
Safe driving.
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on May 14, 2025

Hello Catherine,
I hope you and your beautiful family are doing great. I am really delighted that you enjoyed your trip with us and we will be waiting for your next trip to make it more special and unique.
Best Regards,
Habiba

We worked with KimKim on our recent travel to...
Egypt | Apr 3 - Apr 10, 2025

David
David J.
Ashburn, VA | Reviewed on Apr 21, 2025
We worked with KimKim on our recent travel to Egypt. They made the process seamless and easy. Sun Pyramid Tours in Egypt was amazing. Our Tour Consultant wa Habiba. She made all of the arrangements. Her communication was detailed and made it easy. Sun Pyramid Tours and the entire team made it such an amazing experience from the tour guides to the accommodations the sights and the people of Egypt, it was the trip of a lifetime. Highly recommend KimKim and Sun Pyramid Tours. Read more

We worked with KimKim on our recent travel to Egypt. They made the process seamless and easy. Sun Pyramid Tours in Egypt was amazing. Our Tour Consultant wa Habiba. She made all of the arrangements. Her communication was detailed and made it easy. Sun Pyramid Tours and the entire team made it such an amazing experience from the tour guides to the accommodations the sights and the people of Egypt, it was the trip of a lifetime. Highly recommend KimKim and Sun Pyramid Tours.

Hotel Reviews
Marriott Mena House
Giza, Cairo

Absolutely the best experience and location

Authenticity & Character
Location
Best view ever
Staff
Cleanliness & Comfort
Steigenberger Regency Nile Cruise
Aswan

I cannot say enough about our experience. From day one it was amazing. The accommodations were 1st class and both the Managment team and staff were exceptional. Friendly and professional they made the total experience world class.

Authenticity & Character
The Staff
Staff
One of the best. They made the experience unforgettable
Cleanliness & Comfort
5 Star
Activity Reviews
Luxor West Bank with  Tomb of King Tutankhamun
Luxor West Bank with Tomb of King Tutankhamun
Luxor

This is a must see. Unbelievable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Abu Simbel Temple
Abu Simbel Temple
Aswan

Once in a lifetime experience. Worth the drive.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Luxor East Bank
Luxor East Bank
Luxor
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pyramids, Egyptian Museum, Old Cairo & Bazaar
Pyramids, Egyptian Museum, Old Cairo & Bazaar
Cairo

Can’t miss.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide Mac was amazing. His knowledge and insight added to the experience
Transport
Aswan full day tour
Aswan full day tour
Aswan
Quality of Experience
K
Guides, Drivers and Staff
Transport
kom Ombo, and esnaTemples
kom Ombo, and esnaTemples
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 21, 2025

Hello David,
Thank you for your kind words, I am really delighted that you enjoyed your trip with us. We will be waiting for your next trip to make it more special and unique for you.
Best Regards from Egypt,
Habiba

Habiba was not initially my first choice. And...
Egypt | Apr 12 - Apr 20, 2025

Andrew
Andrew S.
United Kingdom | Reviewed on Apr 21, 2025
Habiba was not initially my first choice. And not the cheapest. But she was proactive, and she was highly communicative, and kept adjusting the programme to my liking. The tour was perfect. Granted, one needs to understand that 4/5-star in Egypt is not the same as one would expect elsewhere. But overall the experience was great. The quality of the tour guides was impeccable, especially Hani Arabi in Luxor/Aswam and Sayeb in Cairo. Hani was quite unique. Professional and understanding. Overall... Read more

Habiba was not initially my first choice. And not the cheapest. But she was proactive, and she was highly communicative, and kept adjusting the programme to my liking. The tour was perfect. Granted, one needs to understand that 4/5-star in Egypt is not the same as one would expect elsewhere. But overall the experience was great. The quality of the tour guides was impeccable, especially Hani Arabi in Luxor/Aswam and Sayeb in Cairo. Hani was quite unique. Professional and understanding. Overall it was a fabulous trip. Thank you Habiba for being there behind the chat 24/7 to help me during the trip.

Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 21, 2025

Hello Andrew,
Thanks for your kind words. I am delighted that you enjoyed your time with us, and we will wait for your next trip to make it unique for your beautiful family.
Best Regards,
Habiba

Sun Pyramids needs a little help
Egypt | Apr 6 - Apr 18, 2025

Cesar
Cesar F.
Atlanta, GA | Reviewed on Apr 20, 2025
My wife and I booked a 13-day VIP private tour through KimKim, which included private drivers and guides, 5-star hotels, and a custom itinerary. Overall, we had a fantastic experience, but there were a few areas that need improvement. Habiba helped plan the trip and was responsive and professional throughout. We appreciated her flexibility, especially when we requested an overnight trip to Abu Simbel instead of a rushed day trip—an adjustment that made the experience significantly... Read more

My wife and I booked a 13-day VIP private tour through KimKim, which included private drivers and guides, 5-star hotels, and a custom itinerary. Overall, we had a fantastic experience, but there were a few areas that need improvement.

Habiba helped plan the trip and was responsive and professional throughout. We appreciated her flexibility, especially when we requested an overnight trip to Abu Simbel instead of a rushed day trip—an adjustment that made the experience significantly better.

Our guides, particularly Qadir and Mohab, were exceptional—well-educated, engaging, and made my wife feel safe at all times.

However, the meal plan fell short of VIP expectations. We were taken to prearranged restaurants with limited or buffet-only options, and meals became repetitive by day four. Our feedback wasn’t implemented until the final day, when we were finally taken to a great spot—Studio Masr at Al Azhar Park. We also would’ve appreciated the option to dine somewhere that served alcohol after long days of touring.

We highly recommend the tour for its structure, service, and expertise, but KimKim and their local partner, Sun Pyramids, should improve transparency and flexibility regarding dining—especially for premium bookings.

Hotel Reviews
Steigenberger Pyramids Cairo
Cairo

Steigenberger Pyramids Hotel – Honest Review The Steigenberger Pyramids Hotel is conveniently located across from the Grand Egyptian Museum. The breakfast buffet was adequate, though the selection remained the same each day. On the bright side, room service was excellent—especially the pizza and beer. Security is taken seriously here. Guests pass through a metal detector, and backpacks are scanned. Even our private driver and his vehicle were thoroughly checked upon entry. A word of caution: the photos online are a bit misleading. We paid to upgrade to a “pyramid view” room, and while technically accurate, we could only see one pyramid from the corner of our balcony. Alcohol is available onsite. Beer and wine are reasonably priced, but hard liquor is outrageously expensive—and they measure every drop. Oddly, we weren’t allowed to take our wine glasses to our room. Instead, we were offered a paper cup. No thanks. Overall, it’s a decent option for the location and basic comfort, but it may fall short if you’re expecting a true 5-star experience.

Authenticity & Character
They take security measures seriously
Location
Close to pyramids and Grand Egyptian Hotel
Staff
Very attentive staff
Cleanliness & Comfort
The hotel is a bit outdated. The beds are not comfortable. Room was clean.
Movenpick Aswan
Aswan

Movenpick Aswan didn’t disappoint. Too bad we only stayed one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eskaleh Nubian Ecolodge.
abu simbel

Eskaleh Nubian is a great choice for those wanting to do an overnight trip to Abu Simbel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Royal elite Nile cruise
Aswan

Royal Elite Nile Cruise – Highly Recommended The Royal Elite Nile Cruise was an excellent choice during our time in Egypt. The room was clean and comfortable, and the staff were incredibly friendly and helpful throughout the journey. The meal options changed daily and were easily some of the best we had during our entire trip through Egypt. Great service, great food, and a smooth, relaxing experience overall. Highly recommended!

Authenticity & Character
As
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tour to Giza Pyramids With Camel Ride
Tour to Giza Pyramids With Camel Ride
Cairo
Quality of Experience
Guides, Drivers and Staff
Transport
A/C wasn’t working properly
Luxor East Bank
Luxor East Bank
Luxor

Luxor East Bank was a bit rushed. We got to see the temples but I wish we had a bit more time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Great Pyramid Inn Dinner With Pyramids View
Great Pyramid Inn Dinner With Pyramids View
Cairo

Meals were limited to a fixed menu for unknown reasons. Other options were available to other tourist not affiliated with Sun Pyramids. No alcohol is served in this establishment. Great view of the pyramids during sunset.

Quality of Experience
Be upfront and provide full disclosure. Honesty matters.
Food
Stop limiting clients to a fixed menu
Guides, Drivers and Staff
Very punctual and professional staff
Transport
Trip to Sakkara, Memphis, and Dahshur
Trip to Sakkara, Memphis, and Dahshur
Egypt

Karham and Mustafa created a great experience. They are true professionals.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to National Museum, Islamic Cairo and Khan El-Khalili
Tour to National Museum, Islamic Cairo and Khan El-Khalili
Cairo

El-Khalili Market was a bit disappointed. We went in the morning, so it wasn’t crowded. The National Museum has a few pieces left. There are some sections were photography is not allowed. I would allocate more time to the Grand Egyptian Museum instead.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour to Abu Simbel from Aswan
Private Tour to Abu Simbel from Aswan
Abu Simbel

Must visit while in Egypt. We ranked this temple high for its beauty. Our guide, Qadir, was very knowledgeable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to High Dam, Philae Temple, and Obelisk
Tour to High Dam, Philae Temple, and Obelisk
Aswan

Qadir is an experienced guide. We were lucky to have him.

Quality of Experience
Food
Guides, Drivers and Staff
We
Transport
kom Ombo, and esnaTemples
kom Ombo, and esnaTemples
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to Citadel, Coptic Cairo, Egyptian Museum, and the Grand Egyptian Museum
Tour to Citadel, Coptic Cairo, Egyptian Museum, and the Grand Egyptian Museum
Cairo
Quality of Experience
Food
Have your guide take you to Studio Masr restaurant for lunch. Al Azhar Park has some great views and the food was excellent.
Guides, Drivers and Staff
Transport
Trip Hot Air Balloon Ride in Luxor, Egypt
Trip Hot Air Balloon Ride in Luxor, Egypt
Luxor

Our ballon ride was cancelled due to weather conditions.

Check out to Luxor West Bank
Check out to Luxor West Bank
Luxor

Luxor West Bank was a great experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day tour to White Desert and Bahariya Oasis Tour
Day tour to White Desert and Bahariya Oasis Tour
Cairo

Not sure if the 10 hr drive is worth the trip to the White Desert. A day trip to Alexandria would probably be a better choice.

Quality of Experience
Food
Very limited dinning options. The restaurant was basic at best. Flies were extremely annoying.
Guides, Drivers and Staff
Transport
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 23, 2025
Dear Mr. Cesar
Thank you for taking the time to provide us with detailed feedback about your recent experience with Sun Pyramids Tours. We sincerely appreciate your valuable insights, as they help us strive for excellence in our services.
We are delighted to hear that you enjoyed and had a fantastic experience with Sun Pyramids tours and look forward to welcoming you back in Egypt or globally. We are also proud that our tour guide “Qadir”, representative “Mohab”, and drivers met your...
Read more

Dear Mr. Cesar
Thank you for taking the time to provide us with detailed feedback about your recent experience with Sun Pyramids Tours. We sincerely appreciate your valuable insights, as they help us strive for excellence in our services.
We are delighted to hear that you enjoyed and had a fantastic experience with Sun Pyramids tours and look forward to welcoming you back in Egypt or globally. We are also proud that our tour guide “Qadir”, representative “Mohab”, and drivers met your expectations and contributed to an extraordinary experience. However, we regret to learn about your mixed experience during the remainder of the tour especially the part of the meals, and thank you for bringing this matter to our attention as we always strive to enhance so that your concerns important to us.

Valley of the Kings is a MUST SEE
Egypt | Mar 12 - Mar 22, 2025

H
Hannah J.
United Kingdom | Reviewed on Apr 03, 2025
We had an incredible time on our trip to Egypt. It was a full on sightseeing holiday but every attraction ran so smoothly it was stress free, and our guides were early / on time to meet us and were happy to answer any questions we had. Our guides were very insightful and knowledgeable about the places we were visiting. We particularly liked Mustafa, Ahmed and the guide who was with us on the Nile cruise who took us to Philae Temple, Luxor Temple and the Valley of Kings etc. (we're really... Read more

We had an incredible time on our trip to Egypt. It was a full on sightseeing holiday but every attraction ran so smoothly it was stress free, and our guides were early / on time to meet us and were happy to answer any questions we had. Our guides were very insightful and knowledgeable about the places we were visiting. We particularly liked Mustafa, Ahmed and the guide who was with us on the Nile cruise who took us to Philae Temple, Luxor Temple and the Valley of Kings etc. (we're really sorry that we have forgotten his name!).

The overall planning of the trip was made SO much easier by KimKim. Highly recommend and would 100% use them again.

Activity Reviews
Pyramids and Cairo Sightseeing with Camel Ride
Pyramids and Cairo Sightseeing with Camel Ride
Egypt

This is a must see and the camel ride was amazing. We have some really good photos of us in front of the pyramids on the camels thanks to our guide leading the camels.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Luxor West Bank to Hurghada
Luxor West Bank to Hurghada
Luxor
Quality of Experience
Guides, Drivers and Staff
Transport
The driver to Hurghada was great but our guide who accompanied us fell asleep shortly after we set off and didn't speak to us. The driver could have got us there himself and he spoke more to us than the guide!
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 03, 2025

Dear Hannah,
Thanks for your kind words. I am delighted that you enjoyed your time with us, and we will be waiting for your next trip to make it more special.
Best Regards,
Habiba

My family and I had an AMAZING trip largely t...
Egypt | Mar 3 - Mar 9, 2025

Laura
Laura L.
Ashburn, VA | Reviewed on Mar 11, 2025
My family and I had an AMAZING trip largely thanks to Mohammed, Mustafa Abd Elhameed, and Ahmed Mohsen. Mohammed and Aya helped plan and book our dream itinerary while Mustafa and Ahmed were the welcome team who helped guide us through out the week in Cairo. Then when transferring to Luxor Adel El Shafey was the perfect guide and very knowledgeable. When a few of us fell sick towards the end of the trip everyone made sure we had medicine and checked in on our. Egypt truly felt like home... Read more

My family and I had an AMAZING trip largely thanks to Mohammed, Mustafa Abd Elhameed, and Ahmed Mohsen. Mohammed and Aya helped plan and book our dream itinerary while Mustafa and Ahmed were the welcome team who helped guide us through out the week in Cairo. Then when transferring to Luxor Adel El Shafey was the perfect guide and very knowledgeable. When a few of us fell sick towards the end of the trip everyone made sure we had medicine and checked in on our. Egypt truly felt like home thanks to these amazing group of people. My family and I will definitely be booking more trips through KimKim!

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Mar 26, 2025

Thank you so much for your glowing review! We're thrilled to hear about your positive experience as a traveler. Your feedback means the world to us and serves as motivation to keep striving for excellence. Safe travels, and we look forward to welcoming you back soon!

We had an amazing family trip to Egypt, Cairo...
Egypt | Mar 3 - Mar 9, 2025

Sylva
Sylva L.
Ashburn, VA | Reviewed on Mar 10, 2025

We had an amazing family trip to Egypt, Cairo. The Kim Kim team in Cairo was friendly, courteous, and supportive. It great service and very well organized. Our guide Mustafa was very knowledgeable and went above and beyond to make us feel at home on our trip!!

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Mar 26, 2025

Thank you so much, Nouval, I am delighted that you enjoyed your trip with us, and we will wait for your next trip to make it unique for your beautiful family
Best Regards,

BUYER BEWARE: It was difficult to connect with my trip plan...
United Arab Emirates | Feb 16 - Feb 19, 2025

Linda
Linda W.
San Jose, CA | Reviewed on Feb 20, 2025
It was difficult to connect with my trip planner in Cairo. Only working through the KimKim website worked well. Phone calls were difficult to connect and difficult to understand. Not enough information is included in the .pdf provided with the itinerary. It is provided too late not giving us time to check on company names. There was no listed company providing the “Luxury Dinner Cruise of Dubai”. Our guide pulled a switch on us and we had an inferior experience. We did not recognize that we... Read more

It was difficult to connect with my trip planner in Cairo. Only working through the KimKim website worked well. Phone calls were difficult to connect and difficult to understand. Not enough information is included in the .pdf provided with the itinerary. It is provided too late not giving us time to check on company names. There was no listed company providing the “Luxury Dinner Cruise of Dubai”. Our guide pulled a switch on us and we had an inferior experience. We did not recognize that we had been put on a different boat because we had no name for the company. By the time we realized what happened it was over. The trip planner said we should have reported it right away but if someone is speaking another language and it just “seems” wrong how could I report it. It was also after work hours. We missed out on what was probably a $100/person dinner with hotel transfer for a lousy pontoon boat with cold food and music loud enough for hearing damage. I feel cheated on that one.
Our tour of Abu Dhabi went well until our guide wanted to end the day before we saw two things we had tickets for: The Presidential Palace and the Etihad Tower. He said we didn’t have time. I texted our trip planner immediately and she made sure we got what we paid for. We got back to Dubai at 8:30 pm. The guide substituted a tour of Emirates Palace Mandarin Oriental Abu Dhabi instead thinking I wouldn’t notice one palace for another. A hotel is a hotel not a palace.
The hotel upon check in had our name wrong from the agent. We got twin beds instead of a King as they were fully booked and only assigned on check in. Our agent never said this. We assumed we would get what we paid for. The hotel said the room prices were the same. If it’s the policy of the hotel to assign rooms on check in I should have been told ahead of time. On the whole I felt we overpaid for the experience

Hotel Review
DoubleTree by Hilton Dubai Al Jadaf
Dubai

Type of bed only assigned on check in. If you want a King bed for certain pick another place. Otherwise the hotel was nice.

Authenticity & Character
Modern
Location
Staff
No complaints
Cleanliness & Comfort
Very good
Activity Reviews
Dubai Heritage Land Rover Desert Safari with Traditional Dinner
Dubai Heritage Land Rover Desert Safari with Traditional Dinner
Dubai

The experience was great and lots of fun. A good view of desert culture. I did not like that my only water source was a gift thermos. They were filled from a big wrapped container. I made a mistake in drinking from it or eating food from the Luxury cruise. One or the other made me ill.

Quality of Experience
The atmosphere of the desert
Food
Better water please
Guides, Drivers and Staff
Transport
Dubai full day tour with Entry ticket to Burj Khalifa at the Top
Dubai full day tour with Entry ticket to Burj Khalifa at the Top
Dubai

Please be aware that the line to get into the tour was 1 hour 45 minutes long with no where to sit. I’ve been told it can be longer. The view took all of 15 minutes long to see then a 20 min. Line to go back down. It was interesting but not essential.

Quality of Experience
Offer the premium entry
Guides, Drivers and Staff
Driver's English not great. Looked up facts to tell us while driving
Transport
Dubai Luxury Canal Dinner Cruise
Dubai Luxury Canal Dinner Cruise
Dubai

This was a disaster. We think our guide did a switch on us changing our ticket for a lesser boat. ( or not buying it at all). We were on a two deck pontoon boat with plastic garden chairs, warm water and inferior food that did not even keep up with the local women and kids who attacked it like the last meal. The music was deafening and I had to cover my ears waiting for the food line. The entertainment was a Disney style LED lighted Sufi dancer that shames the religion. The GI issues I got in Dubai probably came from this lukewarm food buffer. We didn’t realize we were being taken to the wrong boat. The guide lied multiple times. He gave it away at the end contradicting himself. We felt cheated of this experience. The company name was not on the .pdf given to us nor a photo of the boat we should have been on. It’s like going to a party with no address

Quality of Experience
Food
Guides, Drivers and Staff
Guides who take you where you are supposed to go
Transport
Abu Dhabi Full-Day Sightseeing Tour from Dubai
Abu Dhabi Full-Day Sightseeing Tour from Dubai
Dubai

This was amazing because we fought to see the Presidential Palace that we paid for. Our guide substituted the Emirates Palace and was going to skip the Etihad Tower. This time I was more careful about our itinerary and contacted my trip planner. She had the guide take us to the two sites we had paid for. We got back to Dubai late but we were glad not to miss the real Presidential Palace which was spectacular. The Etihad Tower had no line. This was a better experience than in Dubai

Quality of Experience
Food
Only a mall fast food
Guides, Drivers and Staff
Fine until he tried to bring us back to the hotel without completing the itinerary we paid for.
Transport
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Feb 25, 2025

Dear Mrs. Linda
We sincerely appreciate your choice of Sun Pyramids Tours for your recent excursion to Dubai. Your feedback holds significant importance to us as we continuously strive for improvement.
We apologize for the oversight and any inconvenience it may have caused. We value your patronage and hope to have the opportunity to welcome you again in the future.

I am a single man 60+ .I traveled by myself ...
Egypt | Jan 22 - Jan 28, 2025

John
John D.
Newark, NJ | Reviewed on Jan 30, 2025
I am a single man 60+ .
I traveled by myself for seven days and even though I am well traveled, I was slightly nervous about visiting Egypt as an American.
From the moment I arrived at Cairo airport until I
was dropped off for the return flight I was very well taken care of by the KimKim team
Each guide was a trained Egyptologist with extensive knowledge of history of the country
and the sites , the drivers were unfailingly
polite and they worked together as great teams.
My...
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I am a single man 60+ .
I traveled by myself for seven days and even though I am well traveled, I was slightly nervous about visiting Egypt as an American.
From the moment I arrived at Cairo airport until I
was dropped off for the return flight I was very well taken care of by the KimKim team
Each guide was a trained Egyptologist with extensive knowledge of history of the country
and the sites , the drivers were unfailingly
polite and they worked together as great teams.
My email contact was Mohammed who responded very quickly. Egypt is. welcoming country. If I could give a 7 star review I would do so as 5 star is insufficient.
to all wuestions
.

the retjrn flight
I was cery wcared for by the KimKim team.
Each tour guide was a trained Egyptologist and each sriver was polite and hard working. lllknowledg
able

Activity Review
Half Day Tour To The Grand Egyptian Museum “GEM”
Half Day Tour To The Grand Egyptian Museum “GEM”
Egypt
Quality of Experience
Guides, Drivers and Staff
their knowledge and their friendliness
Transport
excellent helpful drivers
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Feb 02, 2025

Hello John ,
Thanks for your feedback. I am very happy that you enjoyed your trip with us, we will be waiting for you to come again to make it more special for you.
It was a pleasure helping you plan your trip.
Best Regards,
Mohammed