
Nathalie Clavel
While discovering Colombia as a visitor, I fell in love with the country, its dynamism and the warmth of its people. I decided to come back to work and help travelers discover the wonders of Colombia and have the best experience in the country. There is so much to see and discover in this wonderful country, I am excited to share it with you and help you design the best program for your trip!
What places and activities do you specialize in?
"Discovering small colonial villages in Colombia, hiking in different natural places, discovering cities,..."
How did you get involved in travel?
"I actually love travelling and discovering new places, cultures and countries. I am always looking for new trips to organize and new places to visit. I am also good at organizing, I always loved to get involved in the organization of events and trip for the others. When I started to organize whole itinerant journeys for my friends or family, I realized I wanted to go further and help and advise everyone that needed to design and book their new adventures!"
Please share a unique travel experience you will never forget.
"I think the most significant travel experience for me was the discovery of the Coffee Region in Colombia. I was really amazed with this whole new World. The landscapes, the Fauna and Flora were all very different from all I knew until then. I felt that I was a child again, discovering a new world, meeting animals that I've never seen before and tasting fruit and other kind of food that I had no idea of the existence before.
This was even a more inmersive experience that I felt Colombian people were not very used to foreigners and tourists, and they were also amazed by the fact that there were things that they would see everyday and that I wouldn't even know it existed."
Featured trips & expertise

Discover Colombia's Caribbean Islands: San Andrés & Providencia - 7 Days
White sands and turquoise seas beckon on this 7-day island getaway. Located just off the Caribbean coast of Nicaragua, the Colombian isles of San Andrés and Providencia offer a hidden paradise of unspoiled beaches, world-class diving sites, and vibrant Afro-Caribbean culture. With a relaxed itinerary and lots of free time, you can spend the week settling into the rhythms of island life.

Colombia Birdwatching Adventure: Bogotá, Tinamú , El Dorado & Tayrona - 10 Days
Home to 20% of the world's avian species, Colombia is a must-visit for devoted birdwatchers and aspiring ecologists alike. This 10-day itinerary travels through three distinct climates, ecosystems, and landscapes, from the slopes of the Andes to the rainforests of the Sierra Nevada de Santa Marta and the palm-fringed Caribbean coast. Along the way you'll embark on memorable birdwatching excursions into national forests and nature reserves, searching out the many rare and resplendent species that call Colombia home.

Highlights of Colombia: Cities & the Caribbean Coast - 16 Days
This classic Colombia itinerary starts in Bogotá and then travels north to the Caribbean. Along the route, you'll visit famous salt mines and charming colonial towns like Barichara and Villa de Leyva, with a couple of days to explore the modern metropolitan city of Medellín. Once you reach the coast, you'll spend a few days exploring Cartagena before relaxing on the pristine beaches of the San Bernardo Islands.

Culture and Nature in Colombia: Cities, Landscapes, & Colonial Villages - 13 Days
Perfect for first-timers, this action-packed itinerary starts with a few days in the cosmopolitan capital of Bogotá. Along the route, you'll visit Spanish colonial towns like Villa de Leyva and Barichara. Next is a few days in the up-and-coming city of Medellín.

December in Colombia: Bogotá, Medellín, & Cartagena - 16 Days
This festive itinerary begins in Bogotá, where you'll discover museum, restaurants, and nightlife. Next, jet over to Medellín to explore historical sights and see the Christmas lights. From there, drive to the Zona Cafetera to tour the coffee fields and stay on a farm. On your last leg, ring in the New Year in Cartagena and snorkel in Tayrona National Park.

Colombia: From the North to the Caribbean Coast - 16 Days
This urban-meets-outdoorsy Colombian itinerary is jam-packed with sightseeing and excursions. The 16-day trip starts in the capital of Bogotá, then heads north for a challenging hike in the heart of Iguaque Sanctuary, and a cycling tour through along the Suarez River. From there, you will fly to the Caribbean Coast and spend time exploring a stunning national park, followed by birding in Minca. You will end your adventure in romantic Cartagena, with a relaxing trip to Múcura Island.
Recent trip reviews for Nathalie
Amazing Colombia
Colombia
|
Dec 29 - Jan 8, 2019
This is a little belated, but the whole itinerary that Nathalie planned was just incredible. All experiences were very authentic and unique. It felt like they put some real thought into our activities save destinations. Highly highly recommended!
Colombia's Culture & Archaeology Tour - 14 Days
Colombia
|
Jul 11 - Jul 24, 2019
Congratulations to all your people of the Kim Kim team in Columbia. First we mention Nathalie. She did a great job from the beginning to the end. She was everytime absolutly accurate and punctual.
Every question from or side has been answered immediately and correct. She found an incredible crew in all the places we visited. Every guide and all the translators have done an excellent job. And also the drivers - what is not the easiest job on Columbian roads!
Whenever we come back to Columbia, we will certainly join again Kim Kim an of course Nathalie!!!

Hi Peter,
Thank you for your comments! I passed the message along to all the team. It was nice meeting you in Cali, and I hope to see you again in Colombia in the future!
Best wishes,
Nathalie
Trip to Colombia
Colombia
|
May 20 - May 30, 2019
Nathalie planned my vacation experience in Colombia perfectly. Not only was she flexible with my changes but she was also very understanding. From the tour guides to the transportation, everything worked out perfectly and I had no issues getting around since she was able to plan what I needed. I would highly reccommend anyone going to Colombia to use Nathalie if they're unsure as to what to do. Thank you for everything!

Hi Harsh, thank you for your feedback!
I am glad you had a great trip. You are welcome back at any time!
Best wishes,
Nathalie
Bogota and Medellin Photography/Coffee
Colombia
|
Apr 1 - Apr 11, 2019

What a fantastic experience from beginning to end!
In the initial stages I was connected with Nathalie, and after discussing my specific interests in Colombia via correspondence, she got back to me with an itinerary including additional suggestions that were welcomed and encouraged! After a little tweaking we had created a fantastic adventure through Bogotá and Antioquia!
Nathalie was always swift to respond with answers to my questions and even a couple weeks before the trip, she notified... read more

Hi Trevor,
Thank you so much for your detailed feedback! It was my very pleasure to help you discover Colombia! I am glad you had such a great time and I hope you could make beautiful pictures!
Feel free to contact us again if you want to visit more regions of Colombia in the future! We will be happy to help!
Best wishes,
Nathalie
Discover Colombia's Great Cities - 14 Days
Colombia
|
Feb 22 - Mar 8, 2019
Thank you Nathalie for your attention to detail and personable approach to organising our holiday. We had a fabulous time and have fallen in love with Colombia. The tour guides and transport alway arrived early or on time. A thank you to Laura who was able to help when you were off. She was well informed concerning our trip and able to assist when we had a concern. Our tour guide in Medellin deserves a special mention. Andreas was wonderful. Such a lovely young women. We would love to... read more

Hi Elba!
Thank you a lot for your comments! I am so glad you enjoyed Colombia and the Lost City trek, we will also pass the message along to Andrea.
You are welcome back at any time! We will be happy to help you discover more regions of the country!
Best wishes,
Nathalie
Medellín, Zona Cafetera & Cartagena - 10 days
Colombia
|
Dec 24 - Dec 31, 2018
We had a fantastic trip to Colombia over the 2018 winter holiday break. For a family of four, Nathalie Clavet helped personalize and customize our Colombia trip experience and provided a multitude of options for us to select from as we were in the planning stages. While in Colombia, Nathalie and her colleague, Mathilde, took care of us, checking in and were available to help us with any additional questions. Thank you Nathalie! My family and I really had a memorable time in Colombia and we can't wait to visit again!

Hi Mrudula, thank you for your feedback!
It was my pleasure to plan the trip with you, I am glad you had a great time in Medellín and Jardín for the end of the year.
I hope you will come back and visit Colombia again in the future! They are lots of wonderful regions to discover in the country.
Happy New year and best wishes for 2019!
Colombia's Best Cities & Coffee Region - 10 Days
Colombia
|
Dec 19 - Jan 1, 2019

Nathalie was incredible, she knew exactly what my husband and I were looking for and designed the perfect trip for us in Colombia! She passed the "baton" to Mathilde during the holidays and it was totally flawless. The tour guides were all different in their own ways which gave us an interesting flavor of the culture and the hotels were perfectly located, in the heart of the city and in safe neighborhoods. The people we met during our journey were very kind and very sweet and I believe that a big part comes back to Nathalie, Mathilde and her organization. Bravo!

Hi Ethele,
Thank you so much for your lovely comments. I am happy to see you had a great time in Colombia, enjoyed the different places and people. It is such a wonderful country and I am glad you could fully enjoy it!
I wish you all the best and a happy New Year 2019!
Trip to Colombia
Colombia
|
Nov 30 - Dec 9, 2018

Sharon in Bogota was amazing, as was David in Perreira.
Lovato in Medellin did a great job.
Dency in Cartagena lived up to her name (meaning "Dignified , explorer, powerful, happy, beautiful.")
We learned so much from each of the guides and enjoyed the various day trips and tours.
The wax palms hike and Penon of Guatape got us out into the countryside and were good physical challenges for me.
Loved the Cathedral of Salt, which was my "add" to the itinerary.
The coffee plantation visit was... read more

Hi Michael,
Thank you for your comments! I am glad you had a great time with all our guides, and that you could discover the great wonders of Colombia with them. You are welcome back at any time!
Best wishes,
Nathalie
How to Spend 10 Days in Colombia
Colombia
|
Oct 20 - Oct 29, 2018

Nathalie organised a wonderful trip for us. She was very responsive and everything was organised perfectly. We were very happy with all of the hotels, guides and activities. Nathalie called us at the beginning and end of the trip to make sure everything was ok so it was a very personalised experience. We loved Colombia, especially our time in the Amazon and will definitely go back.

Hi Simone!
Thank you so much for your review. It's nice to hear that you want to come back! Colombia has so much to offer and you can definitely discover a lot more on a second trip. We will be happy to welcome you again in the future!
Greetings from Colombia!
Nathalie
One Week in Colombia: 5 Great Itineraries
Colombia
|
Jun 28 - Jul 7, 2018
This was an incredibly well planned trip that was so enjoyable and excellent. Our guides were so knowledgeable and went at our own pace. Never rushed and each one was early every morning so no stress! Tatiana took us to the gold museum in bogota and her in depth knowledge made the next days trip to guaatavita very meaningful. We also went with her to la calenderlaria and the botero museum. The salt cathedral and guatavita are a must see. A highlight was the days we spent with David in the... read more

Hi Janice, thank you so much for your comments!
I am glad you had such a great time in Colombia. Feel free to come back any time to visit more of the country!
All the best,
Nathalie
2018 is time for adventures
Colombia
|
Mar 8 - Mar 17, 2018
I would 100% recommend KimKim. Our local specialist Nathalie was quick to respond and answer our questions. She put together an amazing trip for myself and friend. She took care of arranging our tours, hotels and flights. Nathalie stayed in touched with us while in Colombia and ensured our trip was going as planned.

Hello Jaden, thank you for your comments!
We hope to see you again soon for another trip!
Best wishes,
Nathalie
2018 is time for adventures
Colombia
|
Mar 8 - Mar 17, 2018

Colombia is one of the most beautiful, diverse places I have ever visited. I would highly recommend it to anyone who would like to experience city life, nature life, and island life all in one place!! Our trip started in Bogota - a huge city, thankfully our guide Tatiana showed us the way, and helped make lasting memories hiking up the Monserrate pathway! Would highly recommend the graffiti bike tour as well! Next stop - the coffee reason, the most stunning place with beautiful mountains and... read more

Hi Brooklynn, thank you so much for your detailed feedback!
I am glad you enjoyed Colombia so much! You are welcome back at any time if you want to visit more of the country!
Best wishes,
Nathalie
Colombia
Colombia
|
Feb 22 - Mar 4, 2018
Nathalia was awsome. Very responsive to my particular requests, available for issues, great suggestions, knowledgeable about Colombia, and planned a trip that was very easy.

Hi Christine!
Thank you for your feedback! Hope you will come back in the future!
Best wishes,
Nathalie
Colombia from top to bottom
Colombia
|
Feb 19 - Feb 28, 2018
My Guide in Bogota, Tatiana, my guide in the coffee region, Alejandro, my guide in Medellin,Joachim, were all fantastic. The guides in Cartagena,were Old School, Boring and not cool.-dont remember their names. All hotels were excellent Opera,Diez,Bantu, except the Hacienda in the coffee region.Bosques del Saman-the food was really mediocre and the front desk guy didnt speak English well and didnt communicate well. I was freezing at night and had to walk thru a big field to get to my room. The... read more

Hello Judy,
Thank you for your comments! We will take them into account. I am glad you loved Colombia and that you are willing to come back! Colombia is a wonderful country and there is so much to discover!
You are welcome back at any time,
Best wishes,
Nathalie
Colombia 2017
Colombia
|
Jan 15 - Jan 28, 2018
Trip to Colombia was fantastic. Guides were terrific, car services were prompt, which made this trip run very smoothly.

Hi Martha,
Thank you for your comments! We hope to see you again soon in another trip!
Best wishes,
Nathalie
Trip to Colombia
Colombia
|
Dec 26 - Jan 11, 2018
We booked our Columbia trip using Kimkim. This was the first time we used Kimkim. What a great company. We will use them again. Nathalie, our specialist, was awesome. She was very helpful in tailoring the trip to what we like. The ideas and suggestions she had were great for us and our kids. We did things that even books such as lonely planet did not even list as activities. Everything we did in Columbia was great. Nathalie even called us several times during the trip to make sure everything... read more

Hello May,
Thank for your detailed comments! I am glad you enjoyed every single moment of Colombia! You discovered a great diversity of region and landscapes. Feel free to come back anytime if you want to visit even more of the country!
Best wishes,
Nathalie
Feria Dr Cali
Colombia
|
Dec 24 - Jan 1, 2018

The trip was great! Nathalie was very responsive and tried to accommodate our requests for the trip. Everything from the hotel to the events for la Feria went extremely well and I would recommend travelers use this service. Especially first time travelers.

Hi Leslie,
I am glad everything went well in Cali! You came at the nicest period of the year, when Cali is the more festive!
Best wishes for 2018!
Nathalie
Columbia trip
Colombia
|
Dec 23 - Dec 30, 2017

All the arrangements were great and professional. Medellin was the highlight. All tour guides were knowledgeable and professional.

Thank you for your comments!
I am glad you had a great time, you are welcome to come back at any time!
Best wishes,
Nathalie
The Real Colombia - 9-Day Mixed Adventure
Colombia
|
Dec 20 - Dec 31, 2017

12/20 our driver is very nice and did a good job driving us to our destination.
12/22 our driver came with a very old pick up truck, for the price we contract and discription from our agent we should have professional driver with Duster car brand, the driver not only driving super fast on winding road also passing car frequently, we were so worry all the way, the car does not come with air condition, we were suffer from the bad air, dust plus very hot, it was a very uncomfortable trip. We... read more

Hi Fran,
Thank you for your comments.
For this kind of emergency we gave you our phone number, to contact us when we are out of the office. When I asked which hotel you were staying in, during the organization of the trip, I was only given one, which is why I thought you would be staying there the whole time. Everything was organized in advance and it would have been better to call us on Saturday when you saw I didn't answer, because it was sure I didn't have the information of the new... read more
Amazon
Colombia
|
Dec 20 - Dec 22, 2017

We wanted an Amazon Jungle experience and Nathalie recommended Calanoa Reserve.
We booked a 2 night 3 day trip. We were very unsure as to what to expect.
Before the trip Nathalie was very helpful and answered all our questions very promptly.
The trip itself was absolutely amazing! And exceeded all our expectations- it was as Nathalie had described- but we didn’t expect it to be so good!!
The accommodation was beautiful - we had a double bed in the ground floor and twin beds on first floor... read more

Hi Annette,
Thank you so much for your comments, I am glad you had a wonderful time on the Amazon (and got beautiful pictures!)
Best wishes for 2018!
Nathalie
Taganga-Tyrona-Palomino custom trip
Colombia
|
Nov 25 - Nov 30, 2017
We had an excellent trip!! Great local guides, amazing eco-lodges everything flowed well. We especially like Jorge, the guide who took us to Tayrona (and hope he passed his exam on tourism). the whole journey in the Tayrona was spectacular, as was tubing down the river in Palomino and the expertise on birds from our guide David in Minca. The only caveat was that the arrangement was to have our baggage brought to Palomino while we were trekking in Tayrona, and there was no info on that -... read more

Hi Jessica,
Thank you for you comments! We will take them into account. I am glad you had a great time!
Hope you had an excellent end of trip in Colombia and hopefully see you again in the future!
Best wishes,
Nathalie
day tour outside of Cartagena
Colombia
|
Nov 20 - Nov 20, 2017
1. Driver on time - great
2. Jeannine checked to be sure we were aboard - BETTER THAN GREAT
3. Rony Perez- excellent guide - good English , really good with my husband who walks (little) and Slow! Good information - will definitely recommend in the future
4. Meal great - so very fresh
5. experience overall - exactly what we were looking for - thank you Nathalie for suggesting
6. interacting with the local people very good experience - they were very kind to us

Hello Karen!
Thank you so much for your comments! I am glad you enjoyed your visit in La Boquilla!
Feel free to contact us again if you want to spend more time in Colombia in the future!
Best wishes,
Nathalie
Colombia
Colombia
|
Oct 8 - Oct 17, 2017

Nathalie was extremely responsive and our holiday went incredibly smoothly. The guides and activities we did were really high quality and we had a fantastic trip, in large part because of the well organized trip and recommendations we got from Nathalie. The only thing I would have changed is the booking of our flights, which had to be changed due to the strike. These were not booked immediately and therefore the price went up again. However, this is fairly minor as we appreciate that those... read more

Hello Ella&Prag!
Thank you for your comments! I am glad you had a great time in Colombia!
The whole Strike was new for us and we are sorry you had to suffer it during your stay. We will be better prepared for the next ones, although we highly hope they won't happen again in the future!
You are welcome back at any time!
Best regards,
Colombia
Colombia
|
Sep 2 - Sep 9, 2017
Nathalie was great to work with. It might've been nice to have a "menu" of activities to choose from in each city. It would also be nice for the pricing to be broken down by activity/accommodation to better understand how the total was calculated.
Nathalie was very accommodating in the planning process, and checking in with us at the beginning and end of our trip was a nice touch. There were a couple of times that we would've liked to call her but couldn't because we didn't want to incur... read more

Hello Chris,
Thank you for your comments and advises! I am glad you had a great time.
Usually hotels and guides are happy to call for you if you need to reach us. Nice to get this kind of ideas though!
I hope you had a nice return at home!
Best wishes,
Nathalie
Cartagena to Bogota
Colombia
|
Aug 5 - Aug 12, 2017
Planning (with Nathalie) was excellent and everything that had been arranged went off really well.
Excellent service and always on-hand and attentive

Hi Michael (and Alex)
Thank you for your comments! I am glad you had a great time in Colombia!
Hope to see you here again soon!
Best wishes,
Nathalie
Honeymoon!
Colombia
|
May 31 - May 31, 2017
We enjoyed our activities. However, on two occasions our guide/driver arrived earlier than listed so they had to wait for us a bit. I hope they didn't mind! Also, the hotel for our beach excursion was not aware that we were to have access to a room for changing and leaving out items as described in our outline (so we were unable to do so). No big deal though.
Nathalie was very helpful and patient during the planning stages. She listed to what we wanted and was flexible with our requests. We enjoyed working with her!

Hello Ashlee,
I am glad you liked everything. No big deal, they often arrive earlier to be sure to be there on time!
As for the hotel, the room was maybe not ready this early in the morning, the idea was just to drop off the luggage at the reception before going to the excursion.
Hope you arrived safetly at home! All the best,
Nathalie
The Real Colombia - 9-day Cultural Adventure
Colombia
|
May 12 - May 22, 2017
Nathalie was awesome and she gave us everything we asked for and the price was perfect!!! We had an awesome time and a lot of that was KimKim making all our arrangements!! It is so nice to get off a plane tired and just see s sign with your name on it!!! Love it!! And even my friends said we will use KimKim again for future travels!! Thank you so much for a great trip!!!

Hello Catherine,
Thank you for your comments!
Best wishes and more wonderful trips to come for the three of you!
Nathalie
Colombian Adventure from Summit to River (9 days or 12 days)
Colombia
|
May 1 - May 13, 2017
Suggest that the trip summary include the start times of tours.
Nathalie was great

Thank you Ralph, I hope to see you again in Colombia in the future!
Best regards,
A Colombian Escape
Colombia
|
Apr 29 - May 2, 2017
The events and activities we did were amazing and highly enjoyable. We were sad that Natalie was not available to help us or answer our questions while we were here. No one picked us up at the airport in Cali and the Calanoa transport was told the wrong time for our flight. Otherwise, Natalie was very helpful and we have had a great trip.

Hello Amelia,
Thank you for your comments. I am glad you had a great time and feel sorry for the transport. Although our driver was there on time and didn't see you. I don´t know what happened there. Do not hesitate to answer my last messages.
Hope you will come and visit more of Colombia in the future!
Best regards,
Week of Relaxation and Adventure
Colombia
|
Apr 8 - Apr 16, 2017
It was fantastic and planned very well. We had a great time. My only comment would be more detail in the overall itinerary so we don't have to bounce around kimkim trying to find different pieces of information about each activity.

Hello Brian,
Thank you very much for your comments! We will indeed include the information you have been missing in the travel documents for next travelers.
I am glad you had a great time! Feel free to come back anytime.
Best regards,
Tour of Bogota, Tayrona Park, Bogota
Colombia
|
Apr 17 - Apr 20, 2017
The hotel we stayed at in Santa Marta was not great. The lack of air conditioning was a big problem. Also our guide for the hike in Tayrona did not speak much English and was therefore not very helpful. Other than that, the trip was great!

Hello Nick,
Thank you for your comments. I did tell you during the organization that changing hotel for a cheaper one in Santa Marta would probably not please you in the end. I'll insist more for next clients!
Thank you for your comments that help us to keep improving our services!
I am glad you enjoyed Colombia, come back to visit whenever you want!
Best regards,
Medellin, Cartagena, and Somewhere With a Beach Without a lot of People
Colombia
|
Mar 10 - Mar 19, 2017
It was weird that I just got one travel agent, and that there was no choice at all -- an agent that ended up being good, if not perfect. I felt there was no particular reason I got this agent as opposed to any other--why this person? What was so great about them? What was special about who they were, or why I they were the person who should plan my trip?
Communication could have been better. We went 3 days without hearing anything, and then found out that our itinerary needed changes. Trip was still amazing, but going through that was nerve racking.

Hello Michael,
Thank you for your comments. I am glad you had a great trip.
The organization was really right before departure and there was availibilities issues in Cartagena, this is why I might have found better to close everything before saying anything that would have changed later on, as rooms were getting booked really quick.
I hope you keep great memories of Colombia!
Best regards,
Colombia Caribe
Colombia
|
Mar 7 - Mar 22, 2017
We were very pleased with our experience in Cartagena and Isla Mucura. We did not appreciate the difficulty of the 13.3-mile hike planned for our second day in Colombia. (For example, we did not know how long the hike would be. We had an estimate of how many hours in would last, but not of the difficulty.) We are in good shape, but this was a daunting scramble though and over boulders and with a 300-meter plus gain in altitude in a tropical jungle.
We were disappointed in the Casa Lina... read more

Hello Jim,
Thank you for your comments.
In the first program I have sent to you I did not included the hike to the Pueblito because it is a little hard. After that, I remember talking with you over the phone about the trek in the Tayrona Park and telling you that it would be difficult but you told me that it would be ok and you seemed to really want to go to Pueblito so I included it in the program. I will warn more carefully the next travelers about this hike. I am sorry you had trouble... read more
Honeymoon
Colombia
|
Feb 16 - Feb 27, 2017
I can't say enough what a pleasure it was working with these folks for our trip into the Amazon for our honeymoon. From the time I made the initial contact with KimKim until the end of our adventure, we felt like we were the only concern they had. We worked with Nathalie on the front end for lining the trip up and making sure we had everything we needed. She was very thorough and polite, and kept in excellent contact with me prior to the trip.
Once we arrived at the airport in Leticia we... read more

Hello Chris!
Thank you again for your comments! You are welcome back to Colombia anytime!
Best regards,
Nathalie
Colombia,road trip
Colombia
|
Mar 3 - Mar 8, 2017
The overall experience and final results were good but communication was frustrating. You do everything by internet which is fine for a young generation but for a senior generation this impersonal approach is difficult and when in transit usually without wi-fi availability it becomes challenging. Unfortunately our contact left your company at a critical time although both girls were excellent.
The overall plan was generic but the notification of pickups was and van drivers were last minute.... read more

Hello Edgar, and thank you for your comments!
I am glad you had a great time with the English-speaking guides and that you enjoyed the chosen hotels!
Although we provide you with the schedule of pick-ups before your arrival to Colombia, we do not usually provide the exact information of the vehicule, as it can vary slightly, depending on the availibility of the driver. We did our best to give you the information as soon as we got it.
I am really glad you had a great time showing your... read more
9 Day Tour of Colombia: Tayrona Park, Cartagena, Rosario Islands
Colombia
|
Jan 22 - Jan 26, 2017
Nathalie was the best. We had her redo our itinerary maybe a dozen times and consistently received prompt responses and a ton of help. Nathalie even helped us with arrangements not booked through her, like finding tickets for a football game in Medellin. Within the first ten minutes of arriving to our first destination, Nathalie called us to make sure we were okay. Everything about her service exceeded our expectations.

Thank you for your comments Susan!
It was a pleasure to organize this trip for you, I am glad you enjoyed it and hope you will come back to see more of Colombia!
The lost city trek
Colombia
|
Jan 3 - Jan 7, 2017
It was chaotic from the get go
she was really lovely, however a few things could have more clear

Hello Clara,
After revising everything, I haven´t heard from you. I hope you keep good memories of the Ciudad Perdida after all, and that you received the compensation for these exceptionnal circumstances.
Best regards,
Nathalie
Colombia overview
Colombia
|
Dec 4 - Dec 11, 2016
Nathalie was fantastic in helping me plan my trip in such short notice (4 days prior to travel). All of my accommodations were in the heart of each city, and had an authentic local feel to them (Just what I asked for). Nathalie also sent me plenty of restaurant recommendations, and additional activities we could take advantage of on our free time. She kept in touch with me throughout the trip and she went above and beyond to quickly resolve a minor issue I had.
Overall great, despite one of... read more

Hello Howard,
Thank you so much for your comments. I will take them into account for the organization of next trips. I am glad you enjoyed your trip! Do not hesitate to contact me again if you want to visit more of Colombia!
Thank you,
Best regards,
Nathalie